Thissection gives you all the information you need to set up your phone and Sprint service thefirst time.
Your Phone at aGlanceSet Up Your PhoneActivate Your PhoneComplete the Setup ApplicationSetUp VoicemailSprint AccountInformation and Help
YourPhone ata Glance
SetUp YourPhone
You mustfirst install and charge the batteryto begin settingup your phone.
1. Charge your battery for at least three hours.
Get Started 1
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2.Press and hold the Power/Lockbutton on top ofyour phone to turn it on.
Ifyour phone is activated, it willturn on, and show some setup instructions.Ifyour phone is not yet activated, seeActivate Your Phonefor moreinformation.
Note:Please read the batteryuse and safety text in the important legal and safety information
packaged with your phone.
Note:Yourbattery is designedto last the life ofthe product. Itshould only be removed by a
recyclingfacility. Any attempt to remove or replace your batterymay damage the productand void yourwarranty.
ActivateYourPhone
Depending on your account or how and where you purchased your phone, itmay be ready to use or you may need to activate itfor your Sprintaccount.
●If you purchased your phone at a Sprint Store, it is probably activated andready to use.
●If youreceived your phone in the mail and it isfor a new Sprint account ora new line of
service,itis designed to activate automatically.To confirm your activation,make aphone call.
●If you received your phone in the mail and you are activating a new phonefor an existingnumber on your account,you will need to go online to activate your newphone.
From yourcomputer’s Web browser,goto sprint.com/activateandcomplete the
When you have finished, make a phone callto confirm your activation. If your phone is still not
activated or you do not have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for assistance.
Get Started 2
onscreen instructions to activate yourphone.
Tip: Do not press the Power/Lock button while the phone is being activated. Pressing it
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cancels the activation process.
Note:If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727from any other phone.
Complete theSetup Application
After activation and any required updates, your phone should power off and then back on again.After the restart, you’ll see a Welcome screen. You can then complete theSetup steps.
1.Touch the Android™icon to begin the setup application. Follow the promptsto set up your phone and accounts.
View a tutorial:Touch Beginto see a brieftutorial aboutgetting started.Set up your Google™ Account:Create or sign in to yourGoogle account.Use Google LocationService™:Touchthe check marks to select options.Backup and restore:Choose whether or notto back up data with your Google™
account.
Note:You do not need to sign up for a Google™ accountto make a phone call.However, to
download applications from theGoogle Play Store™,you must link your phone to a Google account.
2.TouchFinish setup.
Note:To skip accountsetup and go directly to the home screen,touchSkipfromthe Welcome
page. You can setup accounts in the Accounts settingsmenu.
SetUpVoicemail
Setting Up Visual Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if yourphone isin use or turned off. You should set up your Sprint Voicemailand personalgreeting as soon asyour phone is activated.
To setup your Visual Voicemail:
1.TouchApps
2.Touch Personalize now and follow the system prompts to:
Create a password (partof standard voicemail).Record your name announcement.
>
Voicemail.
Record your greeting.
Get Started 3
3. When prompted to enter information, touch Dialpad t o bring up the onscreen dialpad to
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enter your numeric responses.
4.Once you have completed the setup processreturn to the voicemail page (see step 1).
5.Touch theWelcome to Voicemail message on the screen to play a brief explanation ofthe voicemail services.
Setting Up Traditional Voicemail
To set up your voicemail:
1.TouchPhoneto open the dial screen, and then touch and hold(the number 1on the dial pad -voicemail)or touchApps
2.Follow the system promptsto:
Create your password.Record your name announcement.Record your greeting.
Note:Voicemail Password–Sprint strongly recommends that you create a password when
setting up your voicemail to protect againstunauthorized access.Withouta password,anyone who has accessto yourphone is able to access your voicemail messages.
Formore information about using your voicemail,seeVoicemail.
>
Voicemail.
SprintAccountInformation and Help
Sprint Account PasswordsManage Your AccountSprint Support Services
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, yourvoicemail account, and your data services account.To ensure thatno one else has accessto your information, you will need to create passwords to protect your privacy.
AccountUser Name and Password
If you are the account owner, you will create anaccount user name and password when you sign on to sprint.com. (ClickSign inand then clickSign up now!toget started.) If you are notthe account owner (if someone else receives thebill for your Sprint service) you can get a sub-account password atsprint.com.
Get Started 4
Voicemail Password
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You’ll create your voicemail password when you setup your voicemail. See Set Up Voicemailfor more information on your voicemail password.
Data Services Password
With your Sprint phone,you may elect to set up an optional data services password to controlaccess and authorize PremiumService purchases.
Formore information, orto change your passwords, sign on to sprint.comor call SprintCustomer Service at1-888-211-4727.
Manage Your Account
Manage your Sprintaccountfrom yourcomputer,your Sprint phone, or any other phone.
Online:sprint.com
●Access your account information.
●Check yourminutes used (depending on your Sprint service plan).
●View and payyour bill.
●Enroll in Sprint online billing and automaticpayment.
●Purchase accessories.
●Shop forthe latest Sprint phones.
●View available Sprint service plans and options.
●Learn more about data services and other products like Sprint Picture Mail,games,
ringers, screen savers, and more.
From Your Sprint Phone
●Touch
●Touch
●Touch
phonedetails, tips and tricks, and more.To contact Sprint CustomerService, touchCall Sprint.
to checkminute usage and account balance.
tomake a payment.
to launch SprintZone, with access to account information,
FromAny Other Phone
● Sprint Customer Service: 1-888-211-4727.
Get Started 5
● Business Customer Service: 1-888-788-4727.
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Sprint Support Services
Sprint 411
Sprint 411gives you access to a variety of servicesand information, includingresidential,business, andgovernment listings;movie listingsor showtimes; driving directions,restaurantreservations, and major local event information. You can get up tothree pieces of information percall, and the operator can automatically connect yourcall at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed forairtime.
►Touch
Sprint Operator Services
SprintOperator Services provides assistance when you place collectcalls or when you place calls billed to a localtelephone calling card orthird party.
►Touch
Formore information or to see the latest in products and services, visit usonline atsprint.com.
.
.
Get Started 6
Phone Basics
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Your Phone’s LayoutTurn Your Phone On and OffTurn Your ScreenOn and OffTouchscreen NavigationYour HomeScreenStatus BarEnter Text
Tip:Phone Software Upgrades–Updatesto your phone’s software may become available
fromtime to time. Sprintwill automatically upload critical updatesto your phone. You can also use the menu to check foranddownload updates.TouchApps> Settings
> About phone> System updates> Update MotorolaSoftwareto search for and download available updates.
YourPhone’sLayout
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Note:From the home screen,pressthe voice key to start a voice search. If you’re composing
a message, pressthe voice key to begin dictation.
Key Functions
●Speaker Buttonletsyou use the speakerphone.
●Message Lightallows you to see when you have a new message or see your phone’s
charging status at a glance.
●Volume Buttonsadjustthe ringer volume or adjustthe voice volume during a call.
●Micro USB Connectorconnectsthe phone charger or an optional USB cable
(included).
●Microphoneallows other callers to hear you clearly when you are speaking tothem.
●Voice Keylets youuse the hands-free speaker or voice recognitionfeature when
entering text.
●Camera Buttonopens your camera to take photos or videos.
●Touchscreenlets you display all the information needed to operate yourphone, such as
the call status, the Contacts list,the date and time, and the signal and battery strength.
●Power/Screen Lock Button:turn the phone on or offor put the display to sleep.
● 3.5 mm Headset Jack allows you plug in either a stereo headset (included) or an
optional headset for convenient, hands-free conversations.
Phone Basics 8
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
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Turn YourPhone On and Off
Turn Your Phone On
►Press and hold the Power/Lockbutton.
Once your phone is on, it may display “Searching for Service.”When yourphone finds a signal, it enters standby mode—the phone’s idle state. Atthis point, you are ready to beginmaking and receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, a PowerSave feature isautomaticallyactivated.When a signal isfound,your phone automatically returns to standbymode.
Tip:The Power Save featureconserves your battery power when you are in an area where
there is no signal.
Turn YourPhone Off
►Press and holdthe Power/Lockbutton to open the phone optionsmenu.TouchPower
offto turn the phone off.
Your screen remains blank while your phone is off(unlessthe battery is charging).
Turn YourScreen On and Off
Turn the Screen OffWhen Not in Use
►Toquickly turn the screen off, pressthePower/Lockbutton. Pressing it again or
receiving an incoming call will turn on yourphonescreen and show the lock screen.
To save battery power,the phone automatically turns offthe screen aftera certain period oftime when you leave it idle. You will still be able to receive messages andcalls while the phone’s screen is off.
Turn the Screen Onand Unlock It
1.To turn the screen on, press thePower/Lockbutton.
2.Drag the lockto the right to unlockthescreen.If you have set up a screen lock, you will be prompted to draw the pattern or enter
the password or PIN. See Set Up Screen Lock.
Phone Basics 9
Touchscreen Navigation
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Touch Gestures
●Touch:Choose an icon or option.
●Touch and Hold:Select an item and open an action bar.
●Drag:Move items in the home screen, or scroll slowly through lists.
●Flick:Scroll quickly between views or through lists.
Tip:When you flick a long list,touch the screen to stop itfromscrolling.
●
●Pinch or double-touch:Zoom in and out on websites, photos, andmaps.
Phone Covers
Your touchscreenmightstay dark during callsifthe sensorjust above it is covered. Don’t usecovers or screen protectors(even clear ones)that coverthis sensor.
Screen protectorscan also interfere with touchscreen performance.
YourHome Screen
The home screen isthestarting pointfor your phone’s applications,functions, and menus. You can customize your home screen by adding application icons, shortcuts,folders, widgets, and more.Your home screen can extendbeyond the initial screen. Swipe the screen left orright todisplay additional screens.
Note:Your home screen might look a little different.
Phone Basics 10
Customize the Home Screen
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Add Pages to the Home Screen
To create more home screen pagesfor additional shortcutsand widgets,flickrightin the home screen until you see the Add a page screen, and then select Blank page or Start with a template.
To rearrange or remove home screen pages, touch Manage pages atthebottom ofthe Add a page screen.
Add Items to the Home Screen
●Widget:Touch Apps, touch Widgetsat the top, and then touch an hold a widget(orflick left to see morewidgets).
To resize a widget,touch andhold a side untilfeel a vibration, and then drag.
●Shortcut:TouchApps,touch and hold an app and then drag itto a spoton thehome screen page.
To create a shortcutfolder, drag one shortcut onto anotherto putthemboth in afolder.To add other shortcuts, dragthem onto thefolder icon.To namethe folder,touch it andenter a name atthe bottom.
●Wallpaper:Touch and hold a blank spot on the home screen. Select a wallpaper sourcefrom your picturegallery, Sprint ID wallpapers, live wallpapers,or other preloaded options.
Move or Remove Items on the Home Screen
●To move the item,touch and hold it, and then drag itto a newlocation.
●To remove the item,touch and hold it, and then drag it to Removeat the top ofthe
screen.
App Menu
The app menu shows you all of your applications.To open itfrom the home screen,touchApps.
Phone Basics 11
Icon
Description
GPS active
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Flickleftandrightto seeall of your apps. Any newapps that you download (seeGoogle Play
Store™)are added to the app menu.
To close the app menu,touch Homeor Back.
Recent Apps
TouchRecent Appsto see the lastfew apps you used, and then touch the app you want.TouchBackto return to the home screen.
Search
Note:You can also use the Voice search key on thekeyboard.
StatusBar
Your phone’s display provides information about your phone’sstatus and options.This listidentifiessome ofthe symbols you’ll see:To view notification alerts, touchthe status bar anddrag it down.
Status Icons
Phone Basics 12
Bluetooth®active
Wi-Fi active
downloading
vibrate mode
ringer off
mute call
speakerphone active
speakerphone off
network (full signal)
3G (dataservice)
4G(data service)
airplane mode
sync active
alarm set
battery (charging)
battery (full charge)
missed call
mobile hotspot active
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To view notification alerts,touch the status bar and drag it down.
EnterText
You can type on your phone’s QWERTYkeyboard or touchscreenkeyboard.
QWERTY KeyboardTouchscreen Keyboards
Tips for Editing Text
Phone Basics 13
QWERTY Keyboard
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Tip:When you type, your phone suggests wordsfor you. You can turn this on or offor
explore other options bytouching Apps>Settings> Language & input.
Certain applications let you use a touchscreenkeyboard in landscape mode.Toucha text fieldto open a touchscreen keyboard when your phone is in landscape mode.Touch Backto close it.
To move the cursor,touch where you want to move it.
Multi-Touch Keyboard
Use the touchscreenkeyboardto enter letters one at a time.
Phone Basics 14
Tips for Editing Text
To…
To enter characters appearing at the top ofthe keys
Enterone capitalletter
TouchShift.
Enteronly capital letters, until
TouchShifttwice.Touch again to revertto
Touch and hold textto select it.
Touch and hold text, then touch Select word or SelectTouch where you want to move the cursor.When you
Pastecut or copied text
Touch and hold location to paste, thentouch Paste.
Deleteacharacter (hold to delete
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Enteralternatecharacters
you touchShiftagain
Selecttext
Cutor Copyselected text
(including numbers), pressALTon the keyboard or touch ?123onthe multi-touch keyboard.
lowercase.
Or, when viewing a Webpage or received message,touch and hold text untilyou see two bookend cursors. Dragthe cursors to either end of the text toselect. Touch the selected text formoreoptions.
all.Touch and hold again,then select Cut or Copy.
Movethe cursor
more)
Auto-Correction
As you type, your phonesuggests wordsfrom your dictionary and chosen language.Your phone also automatically enters apostrophes in some words, like “don’t.” You can also
touch two keysat the same time,suchas Shiftwith a letter.
Text Input Settings
►TouchApps> Settings> Language &input.
see a red icon, drag it towhere you want the cursor.
TouchDelete.
Phone Basics 15
Phone
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With the Sprint NationalNetwork and your phone’s phone, you can enjoy clear calling acrossthe country.
Make Phone CallsReceive Phone CallsPhone Call OptionsMaking a Conference Call
Make Phone Calls
There are several convenient ways to place callsfrom your phone.
Call Using the Phone DialerCall from Call logCall from ContactsCall from FavoritesCall a Number in a TextMessageCall Emergency Numbers
Call Using the Phone Dialer
►From the home screen, touchPhone, enter a number usingthe dialpad,and touch
.
Call fromRecent
► To see recent or missed calls, touchPhone > Recent.
Phone 16
To call a number, touch Call.
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To send a text message, touch and hold an entry, and then selectSend text
message.
To clearthe list,touch Menu > Clear list.
Call fromContacts
1.Touch.People
2.Touch a contact, and then touchCall[number type](for example,Call work).
Call fromFavorites
►Touch.People> Favorites.
To call a number,touchCallon the right. If necessary, selectthe type ofnumber.To send a text message, view a contact, or otheroptions,touch an entry.
Call a Number in a Text Message
1.With the messageopen, touch the number.
2.When the dialer screenopens, touch.
Call Emergency Numbers
Note:Your service provider programs one ormore emergency phone numbers(such as 911 or
112)that you can call under any circumstances, even when your phone is locked.Emergency numbers vary by country. Your pre-programmed emergency number(s) maynot work in all locations,and sometimes an emergency call cannot be placed due to network, environmental,or interference issues.
1.TouchPhone.(If your phone is locked,touch Emergency Call.)
2.Enterthe emergency number (for example, 911).
3.Touchto call the emergency number.
Note:Yourmobile phone can use GPS and AGPS signals to help emergency services find
you.
Enhanced 911 (E911)Information
This phonefeatures an embedded Global Positioning System(GPS) chip necessaryfor utilizingE911 emergency location services where available.
Phone 17
When you place an emergency 911 call, the GPS feature of your phone seeks information to
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calculate your approximate location. Depending on several variables, including availability and
accessto satellite signals, itmay take up to 30 seconds ormore to determine and report yourapproximate location.
Important:Always report your location to the 911 operator when placing an emergency
call. Some designated emergency calltakers,known as Public SafetyAnswering Points(PSAPs)may not be equipped to receive GPS location information from your phone.
Receive Phone Calls
Answer an Incoming Call
►To answer a call touchand flick to .
Mute the Ringing Sound
►To mute the ringer withoutrejectingthe call, press the volume button down.
Reject an Incoming Call
►Tosend an incoming call to your voicemail, touch and flickto.
When you ignorea call,you can automatically send a textmessage to the caller. SeeText
Message Reply.
Phone CallOptions
During a call:
●To use a Bluetooth
Connect New Devices.)
®
device, touchBluetooth. (First, turn on your phone and pair it. See
●To mute a call,touch Mute.
● To use the speakerphone, touch Speaker.
Phone 18
Note: Using a mobile phone or accessory while driving may cause distraction and may be
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illegal. Always obey the laws and drive safely.
Note:Your phone includes a proximity sensor.When you hold the phone to yourear, the
display goes darkto prevent accidental touches.When you move your phone away fromyour ear, the display lights up again.
Tip:You can touch Home or Backto leave the active call display. To reopen it, touch
Home >Phone> Return to callin progress.
Making a Conference Call
With 3-way calling, you can talkto two people at the same time.When using thisfeature,the normal airtime rates will be chargedfor each ofthe two calls.
►To start a conference call, call thefirstnumber. After the call connects, touch Add Call.
Dial the next number, orselect itfrom contacts orfavorites.When the nextnumberanswers, touchMerge.
Airplane Mode turns off all your wireless connections and allows you to use many of your
phone’s features when you are in an airplane or in any other area where making or receiving
Phone Settings 20
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