This product meets the applicable SAR limits of 1.6 W/kg (FCC &
IC) and 2.0 W/kg (ICNIRP). The limits and guidelines include a
substantial safety margin designed to assure the safety of all
persons, regardless of age and health. The highest SAR values
measured for this device are listed in the regulatory information
packaged with your product.
Note: When carrying the product or using it while worn on your
body, either use an approved accessory such as a holster or
otherwise maintain a distance of 2.5 cm (1 inch) from the body to
ensure compliance with RF exposure requirements. Note that the
product may be transmitting even if you are not making a phone
call.
MOTOGO! TV
with DUAL CHIP
TM
EN
Send Key
Enter a
number &
press to call.
End Key
End calls
or exit
screens.
Home
Key
Volume
Keys
Power/
Lock Key
5
Cover on.
4
Battery in.
6 Charge up.
4
1
Cover off.
3
SIM
microSIM
microSIM
+ Adapter
SIM cards in.
2
microSD in (optional).
TV.
[Channel name]
11:12 AM
Note:
Before you
watch TV, extend the
antenna. See “
YOUR
PHONE
” for details.
Welcome
Your MOTOGO!™ TV with DUAL CHIP is stylish and
sleek. Music, photos, videos, Wi-Fi, and TV all in one
streamlined design.
• Mobile TV. Watch your shows whenever you want.
•Dual SIM slot. Use two SIM cards without having to
swap them out.
•Web. Surf your favorite sites with Wi-Fi, right on your
phone.
We’ve crammed all the main features of your phone into
this handy guide, and in a matter of minutes we’ll show
you just how easy your phone is to use. You may be
surprised at what you discover.
Note: Your phone might look a little different from the
images in this guide.
Caution: Before assembling, charging, or using your
phone for the first time, please read the important
safety, regulator y and legal information provided
with your product.
Your phone
MicroUSB
Connector
Charge &
connect to
computer.
3.5mm
Headset
Jack
Listen to
music
or call
handsfree.
Note: for
some
headsets
with hang
up buttons,
the buttons
will not
work.
Open the protective cover to use the MicroUSB
Note:
connector and phone connector. To help protect
your phone, always make sure that the battery cover
and any connector covers are closed and secure
when you are not using them.
Retractable
TV
Antenna
Extend to
watch TV.
Camera
(on back)
Touchscreen
Microphone
important keys
messages
Send a message
Find it: From the home screen, touch > New
message.
1
Enter your message using the keypad.
2
To add pictures, sounds, or videos, touch Insert.
3
Enter one or more recipients or touch to select a
contact from your phonebook.
4
Touch Send to send the message.
Note: If you’re using two SIM cards, touch Switch SIM
to select which one to use for the message.
Read messages
When you receive a message, your phone shows a
message on . Touch to open the message.
Tip: You can read all messages in your inbox by touching
.
calls
Find it: From the home screen, touch .
Make calls
Enter a number and touch .
Note: If you’re using two SIM cards, select which one to
use for the call.
Answer calls
When your phone rings or vibrates, touch .
Note: If your keypad is locked, drag up and touch
Accept. (You can also drag up if your keypad goes to
sleep while you are on a call.)
End a call
Touch End call.
Redial number
1
From the home screen, touch to see the Call log.
2
Scroll to the entry you want and touch .
Emergency calls
To call an emergency number, enter the emergency
number and touch .
Your service provider programs one or more emergency
phone numbers that you can call under any
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your pre-
programmed emergency number(s) may not work in all
locations, and sometimes an emergency call cannot be
placed due to network, environmental, or interference
issues.
Cool down
In very limited circumstances, such as where your phone
has been exposed to extreme heat, you may see “Cool
Down” messages. To avoid possible damage to your
battery and phone, you should follow these instructions
until the phone is within its recommended temperature
range. When your phone is in “Cool Down” mode, only
emergency calls can be made.
Tips & tricks
Voi cemail
Touch and hold 1. If your voicemail number is preset, you
will connect.
Backlight time
To set how long your backlight stays on, touch
> Settings > Display settings > Screen auto-lock.
Select how long your screen is idle until the screen dims.
Lock your phone
Tou ch > Settings > Security settings > Phone
and SIM > Phone lock, then enter a password to lock
your phone. The code is originally set to 1234.
To change your password, in the Security Settings menu,
select Phone and SIM > Change password.
Note: If you can’t unlock your phone, contact your service
provider for help.
Music
Play music
Find it: > Music
Controls
play/pause Touch or .
previous/next
song
fast forward/
rewi nd
volum e Press the side volume keys up or
Tip: You can use other phone features when playing
music, but games, radio, and TV turn the audio player off.
If you receive a call while playing music, the player pauses
automatically. Your music resumes after you end the call.
Touch or .
Drag the progress bar left or right.
down.
Menu map
Call log
Calendar
Camcorder
Settings
Alarm
Opera
Downloads
Gallery
Calculator
Facebook
Gmail
File manager
App manager
Recorder
Wi-Fi
This is the standard menu layout. Your menu
may be a little different.
Notes
Ta s k s
FM radio
Sync
Email
World clock
Picture share
Converter
TV
Contacts
Dialer
Messaging
Music
let’s go
Caution: Please read “Battery Use & Safety” on the back
of this guide.
basics
Turn it on & off
Press and hold on the side of the phone for a few
seconds to turn the phone on/off.
Tip: When you first turn on your phone, touch Sign up or
Sign in to create or log in a Google account for Gmail and
more. Or, touch Next to go to the home screen and log in
your account later.
To u ch tips
•Touch: To choose an icon or option.
•Drag/Flick: Scroll/move slowly (drag) or quickly (flick).
Menu navigation
Touch to open the menu. Touch Home to close any
menu or app and return to the home screen. Touch to
go back. Drag the touchscreen left or right to view more
panels.
Sleep & wake up
Your screen sleeps when you lock your
phone. To unlock the screen, drag
to the outer circle.
personalize
Set ringtone & volume
Your phone has customizable profiles. Drag down the
status bar at the top of the screen. Touch Quick setting >
Profile for:
• General: Standard profile default settings.
• Silent: Ringtone is off, vibrate is off.
• Meeting: Vibrate is on, ringtone is off.
• Outdoor: Ringtone and key tone volume set to
maximum.
Set shortcuts & widgets
In the home screen, touch an empty space and select
Widget or Shortcut.
Tip: To remove a widget or shortcut, touch and hold it,
then drag it to .
Note: To add shortcuts to your lock
screen, touch and hold between the
rings until apps appear, then drag an
app to the unlock ring. Then, to open
the shortcut on the lock screen, drag it
to the center.
contacts
Create contacts
Find it: From the home screen, touch > Contact > Add
new contact, enter the contact name and details, then
touch Save.
Call contacts
Touch a contact, then touch Call.
Details
This contact is binded to SIM 1
Mobile: 1555555551
Call
Send message
EditShare Delete Copy
MessagesCall log
Antonio Challita
Call.
Mobile TV
Watch TV
Find it: > Mobile TV
• To see a list of channels, touch .
• To record a show, touch .
• To ch a n ge settings, touch .
• To change the volume, press the side volume keys.
• To turn off the TV, touch .
photos & videos
Ta k e photos & videos
Find it: > Camcorder
• To take the photo, touch .
• To switch to the video recorder, touch Camera >
Video. Then touch to begin recording.
Manage photos
Find it: > Gallery
• To view your stored pictures, touch My shots.
• To share photos, touch a picture, then More > Share.
• To delete the photo, touch Delete.
To transfer photos or videos to/from your memory card,
plug your USB cable into your phone and computer, then
drag and drop files.
bluetooth
Find it: > Settings > Network & connectivity >
Bluetooth (toggle switch on)
Connect new devices
1
Make sure the device you are pairing with is in
discoverable mode.
2
Tou ch > Settings > Network & connectivity
> Bluetooth settings > Paired devices > Search.
3
When your phone lists the devices it finds within
range, select the device name > Pair to connect with
it.
4
If necessary, press Yes and, if prompted, enter the
device passkey (such as 0000) to connect to the
device.
To automatically reconnect/disconnect your phone with a
paired device, just turn the device on/off.
To send a media file or contact, open the item that you
want to transfer, then press More (if necessary) > Share
> By Bluetooth.
web
Surf the web
Use your phone’s browser to surf your favorite web sites.
Find it: > Opera
• To go to a webpage, touch the address bar and enter
the URL using the keypad.
• To go to your home page, touch > Homepage.
• To bookmark a page, touch > Bookmarks > Add.
Note: If you can’t connect, contact your service provider.
Home screen
The home screen is what you see when you turn on the
phone or touch Home from a menu. It’s basically like
this:
Status Indicators
Notifications
Concert in the park
FRI
15
JUN
t 8
m.
Note: Your home screen may look a little different.
Drag down for details.
Widgets
Touch and hold to
add widgets.
Drag or flick to open
panels (or scroll in lists).
Open menu.
Safety, Regulatory & Legal
[Only Indoor Use Allowed In France
for Bluetooth and/or Wi-Fi]
0168
0168
Product
Approval
Number
Battery Use & Safety
Battery Use & Safety
The following bat tery use and safety informati on applies to all Motorola mobi le devices. If your mobil e
device uses a non-removable main battery (as stated in your product information), details related to
handling and replacing your battery should be disregarded—the battery should only be replaced by a
Motorola-approved s ervice facility, and any attempt to remove or replace your battery may damage the
product.
Important: Handle and store batteries pr operly to avoid injury or damage.
issues arise from improper hand ling of batteries, and particularly from the continued use of damaged
batteries.
DON’Ts
• Don’t disa ssemble, crush, puncture, shre d, or otherwis e attempt to cha nge the form of
your battery.
• Don’t use tools, sharp objects, or excessive force to insert or remove the battery as this
can damage the battery.
• Don’t let the mobile device or battery come in contact with liquids.*
mobile device’s circuits, leading to corrosion.
• Don’t allow the battery to touch metal objects.
prolonged contact with the battery contact points, the battery could become very hot.
• Don’t place your mobile device or battery near a heat source.*
the battery t o swell, leak, or malfuncti on.
• Don’t dry a wet or damp battery with an appliance or heat source
microwave oven.
DOs
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the mobile device or battery.*
surface, can potential ly cause damage.*
• Do contact your service provider or Motorola if your mobile device or battery has been
damaged in any of the ways listed here.
*Note:
Always make sure t hat any battery, connector and compar tment c overs are closed and secure
to avoid direc t exposure of the battery to any of these conditions, even if your product information
states that your
Important: Motorola recommends you always use Motorola-branded batteries and chargers
for quality assurance and safeguards.
device caused by non-Motorola batteries and/or chargers. To help you identify authentic Motorola
batteries from non-original or counterfeit batteries (that may not have adequate safety protection),
Motorola provides holograms on its batteries. You should confirm that any battery you purchase has a
“Motorola Origin al” hologram.
If you see a message on your display such as
take the following steps:
•
•
•
•
Warning:
other hazard.
Proper and safe battery disposal and recycling:
safety, it benefits the environment. You can recycle your used batteries in many retail or service
provider locations. Additional information on proper disposal and recycling can be found at
www.motorola.com/recycling
Disposal:
your local recycling center or national recycling organizations for more information on how
to dispose of batteries.
Warning:
Battery Charging
Battery Charging
Notes for charging your product’s battery:
•
•
•
•
Third Party Accessories
Use of third pa rty accessories, including bu t not limited to batteries, chargers, headsets, covers, cas es,
screen protectors and memory cards, may impact your mobile device’s performance. In some
circumstances, t hird party accessories can be dangerous and may void your mobil e device’s warrant y.
For a list of Motorola accessories, visit
Driving Precautions
Responsible and safe dr iving is your primary responsibil ity when behind the wheel of a vehicle. Using a
mobile device or accessory for a call or o ther application while dri ving may cause distraction, and may
be prohibited or restricted in certain areas—always obey the l aws and regulations on the use of these
products.
While driving, NEVER:
•
•
•
•
While driving, ALWAYS:
•
•
•
mobile device
can resist damage from these conditions.
Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;
If there is no hologram, the battery is not a Motorola battery;
If there is a hologram, replace the battery and try charging it again;
If the message remai ns, contact a Motorola author ized service center.
Use of a non-Motorola battery or charger may present a risk of fire, explosion, leakage, or
Promptly dispose of used batteries in accordance wit h local regulations. Contact
Never dispose of batteries in a fire because they may explode.
During charging, keep your battery and charger near room temperature for efficient battery
charging.
New batteries are not fully charg ed.
New batteries or batteries stored for a long time may take more time to charge.
Motorola batteries and charging systems have circuitry that protects the battery from damage from
overcharging.
Type, read, enter or review texts, emails, or any other written data.
Surf the web.
Input navigation information.
Perform any other functions that divert your attention from driving.
Keep your eyes on t he road.
Use a handsfree de vice if available or requi red by law in your area.
Enter destination information into a navigati on device
If metal obj ects, such as jewelry, stay in
Dropping these items, especiall y on a hard
Motorola’s warranty does not cover damage to the mobile
Invalid Battery
Proper battery disposal is not only important for
www.motorola.com/products
before
driving.
Most battery safety
Liquids can get into t he
High temperatures can cau se
, such as a hair dryer or
or
Unable to Charge
•
Use voice activa ted features (such as voice dial) and speaking features (s uch as audible directions), if
available.
•
Obey all local laws and regulatio ns for the use of mobile devices and accessories in the vehicle.
•
End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” at
English only).
Seizures, Blackouts & Eyestrain
To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a comfortable
distance from y our eyes, use in a well-lit area, and take frequent break s.
Some people may be susceptible to seizures or bla ckouts (even if they have never had one before) when
exposed to flashing lights or light patterns, such as when playing video games, or watching videos with
flashing-light effects.
Discontinue use and consult a physician if any of the following symptoms occur: seizures, blackout,
convulsion, eye or muscle twitching, loss of awareness, or disorientation.
If you or someone in your family has experienced seizures or blackouts, please consult with your physician
before using an applicatio n that produces flashing-light effects on your mobile device.
Caution About High Volume Usage
Warning:
Exposure to loud n oise from any source for ex tended periods of time may aff ect your hearing. The
louder the volume sound level, the less time is required before your hearing could be affected. To protect
your hearing:
•
Limit the amount of time you use headsets or headphones at high volume.
•
Avoid turning up the volume to block out noisy surroundings.
•
Turn the volume down if you c an’t hear people speaking near you.
If you experi ence hearing discomfort, inc luding the sensation of pr essure or fullness in y our ears, ringing in
your ears, or muffled speech, you should stop listening to the device through your headset or headphones
and have your hear ing checked.
For more informat ion about hearing, see our websi te at
AcousticSafety.asp
Repetitive Motion
When you repetitively per form actions such as pressing keys or en tering finger-written characters, you may
experience occasi onal discomfort in your hands, arms, shoulders, neck, or ot her parts of your body. If you
continue to have discomfort during or after such use, stop use and see a physi cian.
Children
Keep your mobile device and its accessories away from small children.
toys and may be hazardous to small children. For example:
•
A choking hazard may exist for small, detachable parts.
•
Improper use could result in loud sounds, possi bly causing hearing injury.
,
•
Improperly handled batteries could overheat and cause a burn.
Supervise access for older children.
device, you may want to monitor their access to hel p prevent:
•
Exposure to inappropriate apps or content.
•
Improper use of apps or content.
•
Loss of data.
Glass Parts
Some parts of your mobi le device may be made of glass. This glass could break if the product receives a
substantial impact . If glass breaks, do not t ouch or attempt to remove. Stop using your mobile device until
the glass is replaced by a qualified service center.
Operational Warnings
Obey all posted s igns when using mobile devices i n public areas.
(in English only).
Similar to a computer, if an older child does use your mobi le
www.motorola.com/callsmart
direct.motorola.com/hellomoto/nss/
These products are not
Potentially Explosive Areas
Potentially ex plosive areas are often, but not always, posted and can in clude blasting areas, fueling
stations, fueling areas (such as below decks on boats), fuel or chemical transfer or storage facilities, or
areas where the air contains chemicals or particles, such as grain dust, or metal powders.
When you are in such an ar ea, turn off your mobile devi ce, and do not remove, install , or charge batteries,
unless it is a radio product type especially qualified for use in such areas and certified as “Intrinsically
Safe” (for example, Factory Mutual, CSA, or UL approved). In such areas, sparks can occur and cause an
explosion or fire.
Symbol Key
Your battery, charger, or mobile devic e may contain symbols, defined as f ollows:
Symbol Definition
Important safety information follows.
Do not dispose of your battery or mobile devi ce i n a fire.
Your battery or mobile device may require recycling in accordance with local
laws. Contact your local regul atory authorities for more information.
Do not dispose of your battery or mobile devi ce with your household waste.
See “Recycling” for more information.
Symbol Definition
Do not use tools.
(in
For indoor use o nly.
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a trans mitter and receiver. When it is ON, it receives and transmits RF ene rgy.
When you communicate with your mobile devic e, the system handling your call controls t he power level at
which your mobile device transmits.
Your mobile device is des igned to comply with local r egulatory requirements in your country concerning
exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile dev ice performance, and to be sure that human exposure to RF energy does not exceed
the guidelines set forth in the relevant standards, always follow these i nstructions and precautions:
•
When placing or receiving a phone call, hold your mobile device just like you would a landline phone.
•
If you wear the mobile device on your body, always place the mobile device in a Motorola-supplie d or
approved accessory (e.g. clip, holder, holster, case or arm band). If you do not use a body-worn
accessory supplied or approved by Motorola, ensure that whatever product i s used is free of any metal
and that it positions the mobil e device at least 2.5 cm (1 inch) away from the body.
•
Using accessories not supplied or approved by Mot orola may cause your mobile device t o exceed RF
energy exposure gui delines. For a list of Motoro la-supplied or approved accessor ies, visit our website
at:
www.motorola.com
RF Energy Interference/Compatibility
Nearly every electroni c device is subject to RF energy interference from external sources if inadequately
shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances, your
mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so, such as hospitals or
health care facilities.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile
device offers an airplane mode or similar fe ature, consult airline s taff about using it in fl ight.
Medical Devices
If you have a medical device, including an implantable medical device such as a pacemak er or defibrillator,
consult your healthcare provider and the device manufacturer’s directions before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
•
ALWAYS keep the mobile device more than 2 0 centimeters (8 inches) from the implantable medical
device when the mobile device is turned ON.
•
DO NOT carry the mobile device in the breast pocket.
•
Use the ear opposite the implantabl e medical device to minimize the poten tial for interference.
•
Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking
place.
Regulatory Information
Your Motorola mobile devic e is designed to comply with n ational and international regul atory
requirements. For full compliance statements and details, please refer to t he regulatory information in your
printed product guide.
Specific Absorption Rate (FCC & IC)
SAR (IEEE )
YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR EXPOSURE TO
RADIO WAVES.
Your mobile device is a radio transmitter and recei ver. It i s designed not to exceed the li mits for exposure
to radio waves (radio frequency electromagnetic fields) adopted by the Federal Communicatio ns
Commission (FCC) and Industry Canada (IC). These limits incl ude a substantial safety marg in designed to
assure the safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or
SAR. The SAR limit for mobile devices is 1.6 W/kg.
Tests for SAR are cond ucted using standard operating pos itions with the device transmitti ng at its highest
certified power level in all tested frequency bands. The highest SAR values under the FCC and IC
guidelines for your device model are liste d below:
Head SAR GSM 1900, Wi-Fi, Bluetooth 1.33 W/kg
Body-worn SAR GSM 1900, Wi-Fi, Bluetooth 0.405 W/kg
During use, the actual SAR values for your device are usually well below the values stated. This is
because, for purposes of system efficiency and to minimize interference on the network, the operating
power of your mobi le device is automatically de creased when full power is not ne eded for the call. The
lower the power output of the device, the lower its SAR value.
If you are interested in further reducing your RF exposure then you can easily do so by limiting your usage
or simply using a hands-free kit to keep t he device away from the head and bo dy.
Additional information can be found at
.
www.motorola.com/rfhealth
Specific Absorption Rate (ICNIRP)
SAR (ICNIRP)
YOUR MOBILE DEVICE MEETS INTERNATIONAL GUIDELINES FOR
EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and recei ver. It i s designed not to exceed the li mits for exposure
to radio waves (radio frequency electromagnetic fields) recommended by international guidel ines. The
guidelines were developed by an independent scientific organization (ICNIRP) and include a substantial
safety margin designed to assure the safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or
SAR. The SAR limit for mobile devices is 2 W/kg.
Tests for SAR are conduct ed using standard operating positi ons with the device transmitting at its highest
certified power l evel in all tested frequenc y bands. The highest SAR values under t he ICNIRP guidelines for
your device model are listed bel ow:
Head SAR UMTS 1800 + Wi-Fi + Blueto oth 0.909 W/kg
Body-worn SAR GSM 900 + Wi-Fi + Bluetooth 0.466 W/kg
During use, the actual SAR values for your device are usually well below the values stated. This is
because, for purposes of system efficiency and to minimize interference on the network, the operating
power of your mobi le device is automatically d ecreased when full power is not n eeded for the call. The
lower the power out put of the device, the l ower its SAR value.
If you are interested in further reducing your RF exposure then you can easily do so by limiting your usage
or simply using a hands-free kit to keep the device away from the head and body.
Additional information can be found at
www.motorola.com/rfhealth
.
European Union Directives Conformance
Statement
EU Conformance
The following CE compliance information is applicable to Motorola mobile devices that carry one of the
following CE marks:
Hereby, Motorola declares that this product is in compliance with:
•
The essential r equirements and other relevant provisions of Directive 1999/5/ EC
•
All other relevant EU Directives
For products that support Wi-Fi 802.11a (as defined in your product information): This device is restricted to
indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band.
The following gives an example of a typi cal Product Approval Number:
You can view your product’s Declaration of Conformity (DoC) to Direct ive 1999/5/EC (to R&TTE Direct ive) at
www.motorola.com/rtte
your product’s label in the “Search” bar on the website.
FCC Notice to Users
FCC Notice
The following statement applies to all products that bear the FCC logo on the product label.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These li mits are designed to provide reasonable
protection against harmful interference in a resi dential installation. This equipment generate s, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interfer ence to radio communications. However, there is no guarantee that in terference will
not occur in a particular installation. If this equipment does caus e harmful interference to radi o or
television recept ion, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
•
Reorient or rel ocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the receiver is connecte d.
•
Consult the dealer or an experienced radio/TV technician for help.
This device compli es with part 15 of the FCC Rules. Oper ation is subject to the follo wing two conditions: (1)
This device may not c ause harmful interference, and (2) thi s device must accept any interference received,
including interference that may cause undesired operation. See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modificati ons to this device by the user. Any chang es or
modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
For products that support Wi-Fi 802.11a (as defined in your product information): This device is restricted to
indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band.
Software Notices
Software Copyright Notice
Warning against unlocking the bootloader or altering a product's operating system software:
Motorola strongly recommends against al tering a product's operati ng system, which includes unlocking
the bootloader, rooting a d evice or running any operat ing software other than the ap proved versions issued
.
by Motorola and its partners. Such alterations may permanently damage your product, cause your product
to be unsafe and/or cause your product to malfuncti on. In such cases, neither th e product nor any damage
resulting the refrom will be covered by warrant y.
Important FCC information:
FCC grant of equipment authoriz ation. The FCC grant is based on the product's emission, modulation, and
(in English only). To find your DoC, enter the Product Approval Number from
You must not make or enable any changes to the product that will impac t its
transmission ch aracteristics, including: power levels, operating frequenc ies and bandwidths, SAR levels,
duty-cycle, transmission modes (e.g., CDMA, GSM), and intended method of using the product (e.g., how
the product is held or used in proximity to the body). A change to any of these factors will invalidate the
FCC grant. It is illega l to operate a transmitting product without a valid grant.
Location Services
GPS & AGPS
The following information is applicable to Motorola mobil e devices that provide location based
functionality. Location sources can include GPS, AGPS and Wi-Fi.
Your mobile device can us e Global Positioning System (GPS) si gnals for location-based appli cations. GPS
uses satellites controlled by the U.S. government that are subject to changes implemented in accordance
with the Depart ment of Defense policy and the Federal Radio Navigation Plan. These c hanges may affect
the performance of location technology on your mobile device.
Your mobile device can al so use Assisted Global Positi oning System (AGPS), which obtains information
from the cellular network to improve GPS performance. AGPS uses your wi reless service provider's
network and therefore ai rtime, data charges, and/or additional charges may apply in accordance with your
service plan. Contact your wireless servi ce prov ider for details.
Your mobile device can al so use Wi-Fi signals to determine your approximate location, using information
from known and avai lable Wi-Fi networks.
Your Location
Location-based information includes information that can be used to determine the approximate location
of a mobile device. Mobile devices which are connected to a wireless network transmit location-based
information. Devices enabled with location technol ogy also transmit location-based information.
Additionally, if you use applications that require location-based information (e.g. driving directions), such
applications transmit location-based information. This location -based information may be shared with
third parties, including your wireless service provider, applications providers, Motorola, and other third
parties providing services.
Emergency Calls
When you make an emergency call, the cellular network may activat e the AGPS technology in your mobile
device to tel l the emergency responders your approximate location.
AGPS has limitations and
•
Always tell the emergency responder your location to the best of your abi lity; and
•
Remain on the phone for as long as the emergency responder instructs you.
Privacy & Data Security
Privacy & Data Security
Motorola understands that privacy and data security a re important to everyone. Because some feat ures of
your mobile device may affect your privacy or data security, please follow these recommendations to
enhance protection of your information:
• Monitor access
unmonitored access. Use your device’s security and lock features, where availabl e.
• Keep software up to date
software fix for your mobile device that updates the device’s security, install it as soon as possible.
• Secure Personal Information
locations inc luding your SIM card, memory card, and phone memory. Be sure to remove or clear all
personal infor mation before you recycle, ret urn, or give away your device. You can als o backup your
personal data to transfer to a new device.
Note:
la.com/support
• Online accounts
to your account for information on how to manag e the account, and how to use sec urity features such
as remote wipe and device location (where available).
• Applications and updates
sources only. Some apps can impact your phone’s performance and/or have access to private
information including account details, call data, location details and network resources.
•Wireless
when using your device as a hotspot (where available) use network security. These precautions will
help prevent unauthoriz ed access to your device.
• Location-based information
GPS, AGPS or Wi-Fi, can transmit location-based information. See “Location Services” for more
details.
• Other information your device may transmit
diagnostic (in cluding location-based) infor mation, and other non-personal information to Motorola or
other third-party servers. This information is used to help improve products and services offered by
Motorola.
If you have furt her questions regarding how the use of y our mobile device may impact your privacy or data
security, please contact Motorola at
Use & Care
Use & Care
To care for your Motorola mobile device, please observe the following:
might not work in your area
—Keep your mobile device with you and do not leave it where others may have
—If Motorola or a software/application vendor releases a patch or
—Your mobile device can store personal information in various
For information on how to backup or wipe data from your mobile device, go to
—Some mobile devices provide a Motorol a online account (such as MOTOBLUR). Go
—Choose your apps and updat es carefully, and install from t rusted
—For mobile devices with Wi-Fi featur es, only connect to trust ed Wi-Fi networks. Also,
—Mobile devices enabled with location based technologi es such as
privacy@motorola.com
liquids
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or other liquids.
drying
Don’t try to dry your mobile device using a microwave oven, conventional oven, or dryer, as
this may damage the mobile device.
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C (14°F) or above 60°C
(140°F). Don’t recharge your mobile device in temperatures bel ow 0°C (32°F) or above 45°C
(113°F).
. Therefore:
—Your device may also transmit testing and other
, or contact your service provider.
www.mo toro-
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other in appropriate materials.
cleanin g
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other cleaning
solutions.
shock and vibration
Don’t drop your mobi le device.
protect ion
To help protect your mobile device, always make sure that any battery, connector and
compartment covers are closed and secure.
Recycling
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets,
or batteries) with your household waste, or in a fire. These items shoul d be disposed of in
accordance with t he national collection and recycling schemes operated by your local or
regional authori ty. Alternatively, you may return unwant ed mobile devices and electrical
accessories to any Motorola Approved Service Center in your region. Details of Motorola
approved national r ecycling schemes, and further infor mation on Motorola recycling activities can be found
at:
www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national collection
and recycling requirements. Please contact your regional authorities for more details.
Software Copyright
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software stored in semiconductor
memories or other media. Laws in the United States and other countries preserve for Motorola and third-
party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in
Motorola products may not be modified, reverse-engineered, distri buted, or reproduced in any manner to
the extent allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to grant
either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or
patent applicat ions of Motorola or any third-pa rty software provider, except for the n ormal, non-exclusive,
royalty-free license to use that arises by operation of law in the sale of a product.
Content Copyright
Content Copyright
The unauthorized copying of copyrighted material s is contrary to the prov isions of the Copyright Laws of
the United States and other countries. This device is intended solely for copyin g non-copyrighted
materials, material s in which you own the copyright, or materials which you are authorized or legally
permitted to copy. If you are uncertain about your right to copy any material , please contact your legal
advisor.
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to
www.motorola.com/support
You can also contact the Motorola Customer Support Center at 0800 666 8676 (Argentina), 800-201-442
(Chile), 01- 800-700-1504 (Colombia), 01 800 021 0000 (México), 0800-100-4289 (Venezuel a), or 0-800-52-
470 (Perú).
How to Obtain Service or Other Information
1
Please access and review the online Customer Support section of Motorola' s consumer website
prior to requesting warranty service.
2
If the Produc t is still not functi oning properly after making us e of this resource, please co ntact the
Warrantor listed at the Motorola website or the contact information for the corresponding location.
3
A representative of Motorol a, or of a Motorola Authorized Repair Center, will help determine
whether your Produc t requires service. You may be requi red to download, or otherwise ob tain and
accept software upda tes from Motorola or a Motorol a Authorized Repair Center. You are responsible
for any applicable carrier service fees incurred while obtaining the required downloads. Complying
with the warranty process, repair instructions and accepting such software updates is required in
order to recei ve additional warranty support .
4
If the softwar e update does not fix the p roblem, you will receive instructions on how to ship the
Product to a Motor ola Authorized Repair Center or o ther entity.
5
To obtain warranty service, as permitted by applicable law, you ar e required to include: (a) a copy of
your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the
problem; (c) the name of your service provider, if applicable; (d) your address and telephone number.
In the event the Product is not covered by the Motorola Limited Warranty, Motorola will inform the
consumer of the availability, price and other conditions appli cable to the repair of the Product.
To obtain service or other information, please access and review the online Customer Support
section of Motorola's consumer website at www.motorola.com.
, where you can s elect from a number of customer care options.
Motorola Mobility Inc. Limited Global Warranty
Mobile Phones
Warranty
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS
IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE
BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL RIGHTS AND
REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.
Who is Covered?
This Limited Warranty extends only to the first consumer purchaser of the Product, and is not transferable.
What Does this Limited Warranty Cover?
Motorola Mobility Inc. or its subsidiaries' warranty obligations are limited to the terms and conditions set
forth herein. Subject to the exclusions contained below, Motorola Mobili ty Inc or its subsidiaries
("Motorola") warrant this Mobile Phone, and any in-box accessorie s which accompany such Mobile Phon e
("Product") against defects in materials and workmanship, under normal consumer use, for a per iod of ONE
(1) YEAR from the date of retail purchase by the original end-user purchaser, or the period of time requi red
by the laws of the country where the Product is purchased, whichever is longer ("Warranty Period").
Repairs made under thi s Limited Warranty are covered for the balance of the original Warranty Period, or
90 days from the date of service, whichever is longer. Any upgrade to the original product will be covered
only for the du ration of the original Warranty Pe riod.
This Limited Warranty is only available in the country where the Product was purchased. Motorola may
provide service outside the country of purchase, to the extent that it is possible and under the terms and
conditions of the country of purchase.
This Limited Warranty applies only to new Products which are a) manufactured by or for Motorola as
identified by the "Motorola" trademark, trade name, or logo legal ly affixed to them; b) purchased by
consumers from an authorized reseller or distributor of Motorola Products; and c) accompanied by this
written Limited Warranty.
What Will Motorola Do?
If a covered defect or damage ari ses and a valid warranty claim is received withi n the applicable Warranty
Period, Motorola, at its sole option, unle ss otherwise required by appli cable law, will either (1) repair, at no
charge, the defect or damage using new, used or reconditi oned/refurbished functionally equivalent
replacement parts; or (2) exchange the Product with a replacement Product that is new or which has been
reconditioned/refur bished or otherwise remanufactur ed from new or used parts and is functionally
equivalent to t he original Product; or (3) refund the purchase price of any Products covered by the t erms
and conditions of this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as part of the warranty process, shall
become the property of Motorola, and may not be retu rned. When a replacement or refund is given, the
Product for which the replacement or refund is provided must be returned to Motorola and shall become
the property of Motorola.
Exclusions (Products and Accessories)
This warranty does not apply to:
(a)
Consumable parts
failure has occur red due to a defect in materi als or workmanship. As with a ll batteries, the maximum
capacity of the battery will decrease with time and use; this is not a defect. Only defective batteries and
batteries that leak are covered by this warranty.
(b)
Cosmetic damage
(c)
Damage caused by use with non-Motorola products.
of non-Motorola branded or certified Products, accessories or other peripheral equipment, including
without limitation housi ngs, parts, or software, are excluded from coverage.
(d)
Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other
external causes
outside their permi tted or intended uses as de fined by Motorola, including but not limited to as set f orth by
Motorola in the Products' User Manual, Quick Start Guide, Online Tutorials, and other documentation),
improper storage (e.g. subjecting the Product to extreme temperatures), abuse or neglect (e.g. br oken/
bent/missing clips/fasteners/connectors) ; impact damage (e.g. dropping the Product) (ii) contact with
liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or simi lar
substances (except for Products sold as resistant to such substances, but only to the extent the damage
was not caused by incorrectly securing the phone's protective elements or subjecting the Product to
conditions beyond its stated specifications or limits); (iii) use of the Products for commercial rental
purposes; or (iv) external causes or acts which are not the fault of Motorola, including but not limited to
flood, fire, earthquake, tornado or other acts of God, are excluded from coverage.
(e)
Unauthorized Service or Modification.
adjustment, installation, maintenance, alteration, or modification in any way, including but not limited to
tampering with or altering the software, by someon e other than Motorola, or it s authorized service
centers, are excluded from coverage. Notwithstanding the foregoing, any Product which has had its
bootloader unlocked, or whose operating system has been altere d, including any failed attempts to unlock
the bootloader or alter such operating system, i s not c overed by this warranty, regardless of whether such
modifications are authori zed, approved, or otherwise sanctioned by Motorola.
(f)
A product or part that has been modified in any manner without the written permission of
Motorola.
whether such Products are covered under the terms of this Limited Warranty are exclud ed from coverage.
The forgoing shall include but not be limited to (i) serial numbers, date tags or other manufacturer coding
that has been removed, altered or obliterated; (ii) mismatched or duplicat ed serial numbers; or (iii) broken
seals or other ev idence of tampering. Do not open the Product or attempt to repair the Product yourself;
such conduct may caus e damage that is not covered by this warranty.
(g)
Normal wear and tear or otherwise due to the normal aging of the Product.
(h)
Defects, damages, or the failure of the Product due to any communication service or network
you subscribe to or use with the Products.
(i)
All software, including operating system software, third-party software, applications, and all
other software of any kind.
"WITH ALL FAULTS" and without a warranty of any kind. The Limited Warranty does not ap ply to any non-
Motorola product or any soft ware, even if packaged or sold with the Motorola hardware, unless otherwise
required by applicable local law.
(j)
Products that have been refurbished, reconditioned, or remanufactured
repaired or repl aced pursuant to the terms of this Limited Warranty.
If damage is outside the scope of warranty coverage, repair services may be available, but all costs
associated with such out of warranty repair will be your responsibility.
, such as batte ries or protective coatings designed to diminish over t ime unless
, including but not limited to scratches, dents, cracks or other cosmetic damage.
; including but not limited to: (i) improper usage or operation (e.g. operating the Product
Products that have been altered in any manner s o as to prevent Motorola from det ermining
Software distributed by Motorola is provided "AS-IS" and "AS AVAI LABLE ,"
Defects or damage that result from the use
Defects or damage resulting from service, testing,
, except for Products
What Other Limitations are There?
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE REMEDIES
SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIE S AND REMEDIES,
WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. NO ORAL OR WRITTEN
REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER OR DISTRIBUTOR OF THE
PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL
WARRANTY OBLIGATIONS, INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE
TERMS OF THIS LIMITED WARRANTY.
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND
ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMEN T AND ALL
WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. WHERE SUCH STATUTORY OR IMPLIED
WARRANTIES CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PER MITTED BY L AW, ALL
SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LI MITED
WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS
DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE THE EXCLUSIVE REMEDY OF THE
CONSUMER.
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT THAT THE
OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS LIMITED WARRANTY WILL
MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY HARDWARE OR SOFTWARE
APPLICATIONS OR THIRD PARTY SERVICES, BE UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK
TO, OR LOSS OF, ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR
THAT DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE LIABLE,
WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS, OR FOR ANY INDI RECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR
PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF
GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR CORRUPTI ON OF INFORMATION, DATA,
SOFTWARE OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RE COVERING,
PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS
STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAIN THE
CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE PRODUCTS); OR OTHER
FINANCIA L LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE
PRODUCTS.
•
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDE NTAL
OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON THE LENGTH OF AN
IMPLIED WARRANTY, OR THE LI MITATION OR EXCLUSION OF DAMAGES FOR PERSONAL INJURIES
CAUSED BY NEGLIGENCE, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
THAT VARY FROM STATE OR JURISDICTION.
• DATA BACKUP:
NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES, MUSIC AND GAMES WILL BE
ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE REINSTALLED BY MOTOROLA. TO AVOID
LOSING SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS PLEASE CREATE A BACK
UP BEFORE YOU DELIVER YOUR PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL,
PROPRIETARY OR PERSONAL INFORMATION AND DISABLE ANY SECURITY PASSWORDS. YOU WILL
BE RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER
APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE CENTERS ARE
NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES, CONTENT, APPLICATIONS AN
PROGRAMS
REPLACEMENT PRODUCT WILL BE RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURE D WHEN
ORIGINALLY PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY INSTALL
OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE THAT MAY PREVENT
THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE OPERATING SYSTEM SOFTWARE.
THIRD PARTY APPLICATIONS INSTALLED ON THE PR ODUCT MAY NOT BE COMPATIBLE OR WORK
WITH THE PRODUCT AS A RESULT OF THE OPERATING SYSTEM SOFTWARE UPDATE. MOTOROLA
AND ITS AUTHORIZED SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO
USE, SUC
• WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A PRODUCT'S
OPERATING SYSTEM SOFTWARE:
PRODUCT'S OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE B OOTLOADER, R OOTING A
DEVICE OR RUNNING ANY OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED
BY MOTOROLA AND ITS PARTNERS. SUCH ALTERATIONS MAY PERMANENTLY DAMAGE YOUR
PRODUCT, CAUSE YOUR PRODUCT TO BE UNSAFE AND/OR CAUSE YOUR PRODUCT TO
MALFUNCTION. IN SUCH CASES, NEITHER THE PRODUCT NOR ANY DAMAGE RESULTING
THEREFROM WILL BE COVERED BY THIS WARRANT Y.
• IMPORTANT FCC INFORMATION:
PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION. THE FCC GRANT IS
BASED ON THE PRODUCT'S EMISSION, MODULATION, AND TRANSMISSION CHARACTERISTICS,
INCLUDING: POWER LEVELS, OPERATING FREQUENCI ES AND BANDWIDTHS, SAR LEVELS, DUTY-
CYCLE, T RANSMISSION MODES (E.G., CDMA, GSM), AND I NTENDED METHOD OF USING THE
PRODUCT (E.G., HOW THE PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO
ANY OF THESE FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPE RATE A
TRANSMITTING PRODUCT WITHOUT A VALID GRANT.
Guarantee Policy (Mexico)
Guarantee (Mexico)
This Guarantee Polic y repr esents the only guarantee that appli es to personal communication Products and
Accessories of the Motorola Trademark that are purchased in Mexico and represents any other guarantee
contained in the instructions, manuals, guides and/ or warnings contained inside the packaging of said
Products and Accessories.
ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS, INCLUDING BUT
WHEN THE PRODUCT IS DELIVERED FOR WARRANTY SERVICE. YOUR PRODUCT OR A
H INFORMATION, DATA, SOFT WARE OR
OTHER APPLICATIONS.
MOTORO LA STRONGLY RECOMMENDS AGAINST ALTERING A
YOU MUST NOT MAKE OR ENABLE ANY CHANGES TO THE
I. Items Covered by this Guarantee
It protects the manufacturing defects and hidden defects of the “Products” and “Accessories” (such as
batteries, antennas, chargers, wired headphones and wirele ss devices) of the Motorola trademark,
described in the space that for such purpose is established on the back of this Guarantee Policy, which,
covers all of the parts, components, accessories and l abor of Motorola Products, as well as the
transportation costs that derive from fulfilling this policy, within its service network.
The Motorola “Products” that this guarantee protects may be: (a) cellular phones, (b) smart phones (pocket
computer and cellul ar phone), (c) beepers, ( d) two-way radios, (e) wirel ess phones.
Motorola, free of charge for you, shall have the option to repair or replace the “Products”, “Accessories”
and components that present problems and are cover ed by the Guarantee . Prior authorization expressed by
the service requester, Motorola Comercial, S.A. de C.v. shall use used, equally functioning, refurbished,
repaired or second hand parts or spare parts to repair the “Product.” Software updates shall not be
provided.
II. Duration of the Guarantee
The duration of t he guarantee shall be one year starting from the purchase dat e of the new “Product” or
“Accessory” at an authorized establishment.
III. Procedure for Exercising the Guarantee
To demand the fulfillment of this guarantee, the address where t he “Product” or “Accessory” was
purchased must be sent to the address of the
“Accessories” in Mexico
or to the addre ss of the authorized service center (which you can consult free of charge by calling 01 800
021 0000) and pres enting the “Product” or “Accessory” with its parts and components.
To exercise this guarantee, you must present the “Product” or “Accessory” and this Guarantee Policy duly
sealed by the esta blishment where it was purchased. In the event that this policy was not established on
the date in which the “Product” or “Accessory” was purchased, you must present the receipt from this
purchase.
:
Motorola Comercial, S.A. de C.V.
Bosque de Alisos 125
Col. Bosques de las Lomas
Del. Cuajimalpa de Morelos
C.P. 05120 México, D.F.
Phone Number: (55) 5257-6700
Person Responsible for the “Products” and
IV. Limitations or Exceptions of this Guarantee
The guarantee shall not be valid:
•
When the “Product” or “Accessory” had been used in conditions different than normal conditions.
•
When the “Product” or “Accessory” had not be en operated in accordance with the accompanying
usage instructions.
•
When the “Product” or “Accessory” had been changed or repai red by people who are not authorized by
the national manufac turer, import er or respective responsibl e retailer
Motorola shall notify the consumer if the service request is covered by this guarantee policy; in the event
that it is not covered, Motorola shall inform the consumer of the availability, prices and other conditions
that apply to repairing the “Product.”
Motorola shall only replace the “Product” or “Accessory”, upon turning in the “Product” or “Accessory”
purchased.
For more information about the “Pr oduct” that needs repairs that are not covered by this guarantee, pl ease
call 01 800 021 00 00.
Product model. “Product” purchase date.
D
Seal of the authorized distributor or establishment where the “Product” was purchased.
Note:
In other countries, consult the local guarantee laws and regul ations and your local Motorola office.
Copyright & Trademarks
Motorola Mobility Argentina S.A.
Suipacha 1111 - Piso 18
C1008AAW Buenos Aires
ARGENTINA
www.motorola.com
Certain features, services and applications a re network dependent and may not b e available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for detail s.
All features, functio nality, and other product specifications, as well as the information contained in this
guide, are based upon the latest avai lable information and believed to be accurate at the time of printing.
Motorola reserves t he right to change or modify any information or specific ations without notice or
obligation.
Note:
The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark
Holdings, LLC. Al l other product or service names ar e the property of their respective owners. This product
uses the DroidSans font. Font license information can be found at www.fontsquirrel.com/license/Droid-
Sans.
© 2012 Motorola Mobility, Inc. All rights reserved.
Caution:
Motorola does not take responsibi lity for changes/modification to the transceiver.
Product ID: MOTOGO! TV with DUAL CHIP (Motorola EX440)
Manual Number: 68016898001-A