Motorola T56NC2 Users manual

EN

30 March 2012

ACG

MOTOROLA DEFY XT - Generic

TM

30 March 2012

ACG

Congratulations

30 March 2012

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MOTOROLA DEFY™ XT

Yo u r MOT OROL A DEFY XT helps you seamlessly
manage your “Office” and “Outdoor” lifestyles.

• Lifeproof: Your phone is water-resistant, dustproof,

and has a scratch-resistant screen, because accidents
happen.

• Dashboard: Easy access to all your favorite Outdoor

apps, like
see“Dashboard” on page 6.

• Extended battery life: So you have longer to use

your phone outdoors, see “Battery tips” on page 30.

Note: Certain apps and features may not be available in
all countries.

Caution: Before assembling, charging, or using your
phone for the first time, please read the important
safety, regulatory and legal information provided
with your product.

Camera, Compass

, and a pedometer,

This product meets the applicable limit for
exposure to radio waves (known as SAR) of

1.6 W/kg (FCC & IC). The limits and guidelines
include a substantial safety margin designed to assure
the safety of all persons, regardless of age and health.
The highest SAR values measured for this device are
listed in the regulatory information packaged with your
product.

Want more?

More help, more accessories, more free stuff. We’re
here to help.

• Updates: Phone updates, PC software, user’s guides,

online help, and more at www.motorola.com/support

• Accessories: Find more for your phone at

www.motorola.com/products

• Social: The latest news, tips & tricks, videos, and so

much more—join us on:

YouTube™ www.youtube.com/motorola

Facebook™ www.facebook.com/motorola

Twitter www.twitter.com/motomobile

.

.

1Congratulations

Your phone

Front Camera

Notification

Light

Flash=missed

call, new

message, or

other

notification.

Microphone

Volume Keys

Micro USB

3.5mm HSJ

Headset Jack

Menu

Open options.

Home

Touch=

home screen

Hold=

recent apps

Search

Touch=text

Back

Go back one

screen.

Power/
Sleep Key

Press=sleep
Hold=power

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the important keys & connectors

2 Your phone

Camera

Cover Lock

Note: To help protect your phone, always make sure that

the battery cover and any connector covers are closed
and secure.

Contents

3H

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Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Home screen & apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Photos & videos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Bluetooth™, Wi-Fi, mobile networks, & cable

connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Tips & tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Let’s go

let’s get you up and running

Assemble & charge

1 Cover off 2 microSD in

3 Batter y in 4 Cover on

5 Charge up

3

2

1

1

2

3

3Let’s go

Caution: Please read “Battery Use & Safety” on page 34.

Power Key

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Set up & go

Note: This phone supports apps and services that use a
lot of data, so make sure your data plan meets your
needs. Contact your service provider for details.

When you turn on your new phone, you can create or
enter a Google™ account so that you can download
apps, use Gmail™, and much more:

1 Press and hold Power to turn

on your phone.

2 Touch the Android™ image to

begin setup.

Create

3 Touch a button to

account,

Sign in

You can log into your account from a computer at
accounts.google.com

4 When your phone confirms the account, it shows

account sync options.

• To change whether your phone shows the Google

account’s contacts, Gmail™, and calendar, touch
the Google account name.

• To add another account, touch

details, see “Email” on page 15.

• To exit setup, touch Home .

4 Let’s go

a Google

with one you have, or

.

Add account

Skip

.

. For

If your phone cannot connect, touch Menu >

settings

to change mobile network settings.

Wi-Fi

Rugged

Your phone is designed to be tough and durable, helping
to protect it from life’s extremes. So whether your life
gets cold and wet, warm and humid, or dry and dusty,
your phone can handle it.

Of course, your phone isn’t indestructible, so remember:

• Always make sure that the battery and connector

covers are closed and secure.

• Avoid prolonged or extreme exposure to rugged

conditions.

And finally, the details. Your phone will resist damage
from exposure to these rugged conditions: high/low
temperatures, water, blowing rain, humidity, salt fog,
dust, shock, vibration, and low pressure (high altitude).

sleep & wake up

Your screen sleeps when you hold it to your ear during a
call, or when it is inactive. To change the sleep delay,
touch Menu >

Settings

>

Display

>

Screen timeout

.

To unlock the screen, drag to the

11:19

12

6

111

57

210

48

39

Notications

Flick down for details.

Status Indicators

Shortcuts

Open the app menu.

Widgets

Touch to open. Touch & hold to
move or delete.

Drag or ick to open panels (or
scroll in lists).

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outer circle.

Keys

Use your phone’s keys to
navigate and open options
at any time.

Press the volume keys to
change the ringer volume
(in the home screen), or
the earpiece volume
(during a call).

Touch Home to return
to the home screen.
Touch and hold Home
to see your recent apps.

Volume
Keys

Home screen & apps

a few essentials

Quick start: Home screen

You’ll see the home screen when you turn on the phone
or touch Home from a menu:

• To open shortcuts or widgets, touch them. Touch

Home to return to the home screen.

When you open shortcuts or widgets,
touch Menu for options.

5Home screen & apps

• To move or delete shortcuts or widgets, touch and

00:32

Call

0

00’00”00

0

Steps

Touch &

Hold

Compass

Camera

FM Radio

Cal

0.0

E

PEDOMETER

CALORIE

8

W

E

S

T

Shortcuts

Drag or flick to see other
apps.

Start/Stop/Save pedometer
record.

To change app that is shown.

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hold them until you feel a vibration, then drag it to

another spot, another panel, or at the top.

Contacts

In lists like

, touch and hold list items for

options.

• To add shortcuts, widgets, or wallpaper, touch and

hold an empty spot until you see the menu. You can
also add a folder to organize your shortcuts.

• To show more panels, drag or flick right or left. Touch

Home to show panel thumbnails.

Contacts

In lists like

, drag or flick to scroll.

To change your ringtone, display brightness, and more,

Settings

>

Sound

or

Display

touch Menu >

. For

details, see “Personalize” on page 9.

Tip: From the home screen, touch Menu >
to design different home screens for

Weekend

. Your changes are stored in each profile.

Work, Home

Themes

, or

Dashboard

You can access the outdoor apps on your phone, with
the dashboard, just touch >

RUNTIM

1.

Your dashboard shows apps, like

FM Radio

. You can also see a pedometer that reports
your runtime, steps, and calories burned—it’s the ideal
fitness companion.

Note: To set the pedometer, touch Menu >

Height and Weight

>

, then enter your details.

To view or share your records, touch Menu >

Record

or

Share

.

DashBoard

Camera, Compass

.

Settings

My

, and

6 Home screen & apps

motoswitch

http

http://

tp://ww

//ww

//www

www

htt

w..

htt

htt

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Jump right to your favorite apps from the lock screen!

To set up your lock screen apps:

11:19

00:32

Your favorites.

Touch & hold between
the two rings to show
your most used apps
at the bottom.

Drag to scroll.

Most used apps. Drag an app to

Calendar Camera Contacts Email Gmail

the outer ring to add it to your
favorites.

To go to a favorite app from the lock screen, drag the
app towards the lock icon .

Note: For toggle apps, such as Bluetooth or

Mode

, the screen will remain locked.

Flight

Apps

To sh o w yo u r app menu, touch .

• To scroll, flick up or down.

• To open an app, touch it.

• To close the app menu, touch Back .

Tip: To show the last eight apps you opened, touch and

hold Home .

To download new apps from Android Market™, touch

Market

>

touch

Downloads

. Touch Search to find an app, or

to show or reinstall the apps you
downloaded. To download apps from websites, you
need to change your security settings: Touch Menu

Settings

>

>

Applications

>

Unknown sources

.

Tip: Choose your apps and updates carefully, from

Market

trusted sites like

, as some may impact your
phone’s performance—see “Choose carefully” on
page 8.

Note: When installing an app, make sure you read the
alerts that tell you what information the app will access.
If you don’t want the app to have access to this
information, cancel the installation.

To move or uninstall your apps, touch Menu >

Settings

>

Applications

>

Manage applications

. Touch

an app in the list to show details and options.

On your computer, you can browse and manage apps for
all your devices powered by Android™ at
market.android.com

.

7Home screen & apps

Choose carefully

Clear

Notifications

10:32

New voicemail

Dial (Your Voicemail Number)

11:19

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Apps are great. There's something for everyone. Play,
communicate, work, or have fun. But remember, choose
your apps carefully. Here are a few tips:

• To help prevent spyware, phishing, or viruses from

affecting your phone or privacy, use apps from trusted
sites, like

Market

• In

before installing.

• If you doubt the safety of an app, don't install it.

• Like all apps, downloaded apps will use up memory,

data, battery, and processing power—some more
than others. For example, a simple battery level
widget will use less than a streaming music player
app. After installing an app, if you're not happy with
how much memory, data, battery or processing
power it's using, uninstall it. You can always install it
again later.

• Just like web browsing, you may want to monitor

children’s access to apps to help prevent exposure to
inappropriate content.

• Certain apps may not provide completely accurate

information. Take care, especially when it comes to
personal health.

8 Home screen & apps

Market

.

, check the apps’ ratings and comments

Manage & restore apps

To manage your apps, from the home screen touch
Menu >

applications

Touch the app to open the details screen—from here
you can review, uninstall, and more.

To reinstall any downloaded items, from the home
screen touch >
installed apps are listed and available for download.

Settings >Applications >Manage

.

Market >My apps

. All previously

Phone status & notifications

In the status bar at the top of
your screen, the right side
shows phone status. The left
side shows new messages or
events (for details, flick the
bar down).

network strength battery strength

new voicemail new text message

Bluetooth™ on Bluetooth

Wi-Fi connected airplane mode

USB connected alarm set

silent ringer silent ringer, vibrate

connected

on

mute call speakerphone

Display settings

Brightness

Screen timeout

All window animations are shown

Animation

Auto-rotate screen

Adjust the delay before the screen
automatically turns off

Sound settings

General

Incoming calls

Only in Silent mode

Vibrate

Volume

Silent mode

Silence all sounds except media &
alarms

Phone ringtone

Notifications

Notification ringtone

Screen timeout

Choose separate volume
settings for incoming calls,
media, alarms, and notifications.

Call & Message Notifications

Turn on or off menu animations.

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Personalize

add your personal touch

Quick start: Personalize

From the home screen, touch Menu >

Sound

or

Display

.

Settings

>

9Personalize

To .. .

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Choose a

ringtone or
vibration for

calls and
messages

Change the

volume

Tu r n dialpad
sounds on or off

Turn menu

selection

sounds on or off

Change your

wallpaper

Change

shortcuts and
widgets on

your home
screen

Set display

brightness

10 Personalize

Settings

Touch Menu >

Sound

, then choose

ringtone

,

Notification ringtone

Vibrate

or

.

Touch Menu >

Sound

>

Volume

Touch Menu >

Sound

>

Audible touch tones

Touch Menu >

Sound

>

Audible selection

.

Phone

Settings

Settings

Settings

>

>

>

.

>

.

Touch and hold an empty spot on
the home screen, then touch

Wallpapers

.

Touch and hold them. For details,
see “Home screen & apps” on
page 5.

Settings

Touch Menu >

Display

>

Brightness

>

.

To .. .

Settings

Control whether
some apps

,

rota te the

screen when

Touch Menu >

Display> Auto-rotate screen

>

.

you rotate your
phone

Set animations
that make your

Touch Menu >

Display

>

Animation

Settings

.

>

menus look
smoother

Calibrate the

sensors used

by som e games
or navigation

Touch Menu >

Display

>

(movement) or

Calibration

Settings

G-Sensor Calibration

E-Compass

>

(direction).

apps

Language & region

To set your menu language and region, touch Menu

Settings

>

>

Language & keyboard

>

Select language

.

Calls

DialpadEnd

Add call

SpeakerMute

Record

Christine Fanning

Home 222-333-4444

Contacts FavoritesPhone Call log

ABC DEF

MNO

WXYZ

JKL

TUV

GHI

PQRS

+

11:19

11:19

11:19

11:19

00:32

00:32

00:32

Hold

Contacts FavoritesPhone Call log

Christine F...

222-333-4444

29 matches

0101

l

Record

Open a list, then touch an entry
to call.

Shows matching numbers, flick
down to see more.

Hang up.

Start a conference call.

Call.

0

+

End call

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it’s good to talk

Quick start: Calls

From the home screen, touch

Dialer

.

Add cal

• To make a call, touch

Dialer

, enter a number, then

touch .

When dialing, touch Menu to add a pause (pauses
two seconds), or wait (waits for your confirmation). To
enter the international dialing code, touch and
hold .

Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.

• To answer a call, drag to the right.

•During a call, touch

Recorder

to record the call. Touch

Home or Back to hide the active call display

Dialer

(to reopen it, touch

, then touch the call in

the list).

Note: Recording of calls is subject to varying State
and Federal laws regarding privacy and recording of
conversations. Always obey the laws and regulations
on the use of this feature.

• To use the speakerphone during a call, touch

Speaker

.

Mute

Dialing Pad

.

> Hold

.

• To enter numbers during a call, touch

• To mute or unmute a call, touch

• To put a call on hold, touch Menu

• To end a call, touch .

.

11Calls

• To ignore an incoming call, drag to the left.

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Tip: For quick access to contacts, see “Favorites” on
page 14.

Recent calls

To show recent calls, touch

• To call, text, open, or save an entry, touch and hold it.

• To clear the list, touch Menu >

Dialer

>

Call log

Clear call log

Conference calls

To start a conference call, call the first number. After
they answer, touch
When the next number answers, touch
remove individual callers, touch

Add call

and call the next number.

Manage

Merge calls

.

Call waiting

If you are on a call and a new call arrives:

• With call waiting on, you can drag to the right to

answer the new call and put the old call on hold.
Then, touch

calls

• With call waiting off, the new caller gets the busy

tone.

To turn on call waiting, touch Menu >

settings

12 Calls

Swap

to combine them.

>

CDMA call settings

to switch between calls, or

>

Settings

CDMA Call waiting

.

Merge

>

.

. To

.

Call

Call forwarding

To forward calls, touch Menu >

settings

>
You can forward calls all the time, or only when your
phone is busy, unanswered, or unreachable (not on the
network)

CDMA call settings

Settings

>

>

CDMA Call forwarding

Call

Your phone number

To show your phone number, touch Menu >

About phone

>

>

Status

>

My phone number

Settings

.

Cool down

In very limited circumstances, such as where your
phone has been exposed to extreme heat, you may see
“Cool Down” messages. To avoid possible damage to
your battery and phone, you should follow these
instructions until the phone is within its recommended
temperature range. When your phone is in “Cool Down”
mode, only emergency calls can be made.

Emergency calls

Note: Your service provider programs one or more
emergency phone numbers that you can call under any
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work in
all locations, and sometimes an emergency call cannot

.

be placed due to network, environmental, or

Contacts FavoritesPhone Call log

11:19

11:19

00:32

Contacts FavoritesPhone Call log

Displaying 456 contacts

A

B

C

Arthur Baudo

Barry Smyth

Cheyenne Medina

Christine Fanning

Search

New contact

Delete contacts

Display options

Accounts Import/Export

Drag or flick to scroll.

Switch to the dialer, recent
calls, favorites or groups.

Touch to search, create,
and more.

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interference issues.

1 To uc h

touch

Dialer

(if your phone is locked, then

Emergency Call

).

2 Enter the emergency number.

Call

3 To uc h

to call the emergency number.

Note: Your phone can use location based services (GPS
and AGPS) to help emergency services find you. See
”Location Services” in your legal and safety information.

Contacts

contacts like you’ve never had before

Quick start: Contacts

From the home screen, touch

• To create a contact, touch

New contact

, choose where you want to store the
contact, then enter details (to close the keyboard,
touch Back ).

Contacts

shows the contacts from your Google™
account, which you can open from any computer at
contacts.google.com

(or open your contacts within

Contacts

Contacts

.

> Menu >

13Contacts

mail.google.com). To stop synchronizing with your

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Contacts

account, touch

> Menu >

touch your Google account, then uncheck

Contacts

.

• To call, text, or email a contact, touch

Accounts

Sync

Contacts

touch the contact, then touch (call), (text), or

(email).

• To edit or delete a contact, touch

Contacts

the contact, then touch Menu .

Favorites

For quick access to a favorite contact, open the contact,
then touch the star next to their name. To show your
favorites, touch

and touch

Favorites

at the top.

Dialer

To add a shortcut to your favorites, touch and hold a
blank spot on your home screen, then touch

Starred contacts

. You can also add a shortcut for an

Folders

individual contact: Touch and hold a blank spot on your
home screen, then choose

Shortcuts

>

Contact

Storage & transfer

When you create a new contact, your phone asks if you
want to store it in your Google™ account, or phone
memory. Contacts in both places appear in your

Contacts

list, but if you change phones:

14 Contacts

, touch

.

>

• Contacts in your Google™ account can download

,

when you log into your Google account on a new
Android™ device. You can open these contacts from
any computer at contacts.google.com

,

• Contacts in your phone memory stay in your old

phone, unless you export them.

To import or export contacts between your phone
memory and a memory card, touch
touch Menu >

Import/Export

.

Contacts

, then

.

Messaging

Messaging

New message

Compose new message

12254558787

14447772222

You had 1 missed call from

122545458787 ... 17 Aug

Wanna catch something to eat tonight? How about ...

17 Aug

12223334545

Ha! Thanks.

16 Aug

SettingsSearch

Compose

Delete threads

11:19

11:19

00:32

Traditional mode

Drag or flick to scroll.

Touch to change settings
and more.

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sometimes it’s best to text or email...

Quick start: Text messaging

From the home screen, touch

Tip: To see more messages, flick or drag up.

• To create a text message, touch

New message

Menu .

. For options, like attaching files, touch

Messaging

.

Messaging

>

• To open text messages, touch

Messaging

, then

touch the sender’s name.

When you see in the status bar at the top of your
screen, flick down the status bar and touch the new
message to open it.

• To respond to a text message, just open it and enter

your response in the text box at the bottom.

• To forward, copy, and more, touch

Messaging

,
touch the sender’s name, then touch and hold the
message.

Attachments

To send a file in a text message, touch

New message

, then touch Menu >

When you open a message with an attachment, touch

Download

to download it. Touch the downloaded
attachment to open it, then touch it again to save it,
share it, and more.

Tip: To send and receive large attachments faster, use
“Wi-Fi networks” on page 27.

Messaging

Attach

.

Email

• To set up

server) accounts, touch Menu >

Google

or

Corporate

(Microsoft™ Exchange

Settings

>

>

15Messaging

Accounts & sync

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>

Add account

. For details, contact

the account provider.

To set up standard email accounts (not Gmail™ or
Microsoft™ Exchange), touch >
follow the wizard. To add more standard accounts,

Email

open
Menu >

and touch Menu >

Add account

. For details, contact the

account provider.

Email

• To open email, touch >

or

Touch a message to open it.

Tip: Touch Menu for options like

Search

.

• To create an email, touch >

then touch Menu >

Compose

Email

.

Tip: Touch Menu for options, like

Cc/Bcc

.

Gmail

synchronizes with your Google™ account mail,
which you can open from any computer at
mail.google.com
account, touch Menu >

. To stop synchronizing with your

Settings

>

Accounts & sync

touch your Google account, then uncheck

16 Messaging

Email

Accounts

Gmail

Refresh

or

Attach

Sync Gmail

and

or

or

>

.

Gmail

Add

Google Talk

From the home screen, touch >

TM

Talk

.

Google Talk instant messaging lets you chat with other
Google Talk users on phones or on the web.

Touch Menu to see a list of your Google Talk friends,
send invitations to add new friends, and much more.

Voicemail

When you have a new voicemail, shows in the status
bar at the top of your screen. To hear voicemails,
touch

If you need to change your voicemail number, in the

,

home screen touch Menu >
>
other details, contact your service provider.

,

.

Dialer

then touch and hold 1.

Voicemail settings

Settings

>

Call settings

. For your voicemail number or

Text entry

Send

:-)

asdfghj k l

qwe r t yu i op

z

xcvbnm

EN @#

12 3

_

%()

!7890

/

?

&$456+:;

“

,

.

SYM

To enter a word, just
trace a path through
the letters.
To capitalize, go above
the keyboard.
For double letters,
circle the letter.

To enter a word, just
trace a path through
the letters.
To capitalize, go above
the key
For double letters,
circle the letter.

AnneAnneAnne

a

e

n

a

e

n

DEL

x

MNBVCXZ

KLJHGFDSA

QWE R T Y U I O P

EN

56

#@

.

,

Send

Type to compose

T

Touch and hold an
empty spot to open
a menu.

Delete

Symbols/Numbers

30 March 2012

ACG

keys when you need them

Quick start: Text entry

To change the keyboard, touch and hold a blank spot in
a text box. A menu opens, where you can choose

Method

>

Android keyboard

Swype

lets you drag your finger over the letters of a

word, in one continuous motion.

• To move the cursor, touch and hold a word you

entered. This opens a magnifier where you can drag
the cursor.

• To copy and paste, double-tap a word to highlight it

(if needed, drag the ends of the highlight). Then touch
and hold a blank spot for the copy and paste menu.

or

Swype

.

Input

• To add a word to your dictionary, double-tap the

word to highlight it. Then touch and hold a blank spot
to open the menu where you can add the word.

• To enter the small number or symbol at the top of a

key, touch and hold the key.

SYM

To enter several numbers or symbols, touch

.

• If Swype doesn’t know a word, touch individual letters

to enter it. Swype remembers, so next time you can
just drag over the letters.

Android keyboard

lets you enter letters by touching

them one at a time.

Text entry dictionary

Your phone’s dictionary stores special words or names
to recognize when you enter them.

17Text entry

To open your dictionary, from the home screen touch

Sun

Mon Tue Wed Thu Sat

Fri

282930 31 123

456 8910

11 12 13 15 16 17

18 19 20 22 23 24

25 26 27 29 30 31

123 567

7

14

21

28

4

June 2012

Day

Week

Agenda

Today

More

Month

Drag or flick to scroll.

Color indicates events.

Touch to choose the
calendar view. Choose More to
create an event or change
settings.

30 March 2012

ACG

Settings

>

Menu >

dictionary

.

Language & keyboard

• To add a word, touch Menu >

Add

>

User

.

• To edit or delete a word, touch and hold it.

Schedule

helping you stay in control

Quick start: Schedule

From the home screen, touch >

Calendar

.

18 Schedule

• To create an event, touch >

More

>

Menu >

New event

Calendar

, then enter details (to

>

close the display keyboard, touch Back ).

Calendar

synchronizes with your Google account
calendar, which you can open from any computer at
calendar.google.com
mail.google.com
account, touch Menu >

(or open your calendar within

). To stop synchronizing with your

Settings

>

Accounts &

sync

New window Windows

Exit

Bookmarks

MoreRefresh

h

11:19

Drag or flick to scroll.

Enter a web page URL.

Touch to open bookmarks,
windows, and more.

Connection

Mobile Network:
Wi-Fi:

30 March 2012

ACG

, touch your Google account, then uncheck

Calendar

• To edit or delete an event, touch >

.

Calendar

touch the event to open it, then touch Menu >

Edit event

or

Delete event

.

Alarm clock

To set an alarm (like to wake up), touch >
then touch the alarm.

• To turn an alarm on or off, touch next to it.

• To add an alarm, touch

Add alarm

, then enter alarm

details.

• To change an alarm, touch the time.

• To se t a snooze period, in the

touch Menu >

When an alarm sounds, touch

Snooze

to delay it. To cancel a snoozed alarm, drag down

Settings

the status bar and touch the alarm name.

Alarm Clock

>

Snooze duration

Dismiss

to turn it off or

Clock

list

.

Date & time

To set the date, time, time zone, and formats, touch
Menu >

Settings

>

Date & time

.

Sync

Web

surf the web with your phone

,

Quick start: Web

From the home screen, touch >

,

ttp://www.google.co.uk/

• To en t e r a website address in the browser or your

home screen, just touch Search .

Browser

.

19Web

• To zoom in or out,

www.google.com: Google

www.google.com: Google

Android | Official Website

Official site for the development of the open source project.
Provides a directory of applications and links to download ..

www.android.com/ - Options

More from www.android.com »

Chicago, IL

N Clark St

Wacker Dr

M

E Ontario St

E Ohio St

N Rush St

N Park St

N New St

N Wabash Ave

N Dearborn St

E Grand Ave

E Randolph St

N Micigan Ave

N Micigan Ave

rD submuloC N

W Lake St W Lake St

E Wacker Pl

State/Lake

Grand Red

Lake

Randolph
St Metra

Randolph/

Wabash

Washington-Blue

E S WaterSt

M

M

M

M

Ontario St

D

D

e

e

e

e

e

a

a

a

r

r

b

b

o

o
r

r

n

n

S

S

S

t

44 West Street

A

Search

Clear Map

Directions

Join Latitude

My Places

More

Touch to open, then touch
to add to Starred Places.

Drag or flick to scroll.

Find nearby places.

Show your location.

Show layers on the map.

Touch to get directions,
open your starred places,
windows, and more.

30 March 2012

ACG

pinch two fingers
together or apart.

• To send the website

address in a
message, touch

More

Menu >

Share page

>

.

Note: Your phone automatically uses your mobile phone
network to connect to the web. Your service provider
may charge to surf the web or download data. If you
can’t connect, contact your service provider.

Tip: You can connect to the web with “Wi-Fi networks”
on page 27.

Downloads

To download files in your browser, touch a file link or
touch and hold a picture to choose

To show the files you downloaded, touch >

details, or remove it from the list.

You can download “Apps” on page 7.

20 Location

Downloads

. Touch and hold an item to open it, see

Save image

.

Location

where you are, and where you’re going

Quick start: Location

From the home screen, touch >

Google Maps™ offers powerful, user-friendly mapping
technology and local business information—including
business locations, contact information, and driving
directions.

• To find an address, enter it in the search box at the

top. The map moves to show the address.

Tip: You can touch and hold a spot on the map to
show the nearest address.

Maps

.

• To find stores, restaurants, and other places near you,

30 March 2012

ACG

touch at the top.

• To ge t directions, find an address on the map, touch

it, then touch .

• To save an address for later, touch it, then touch the

star by its name to add it to your

• For help, touch Menu >

Starred Places

More

>

Help

.

.

Google Maps™ with Navigation (beta)

Google Maps™ with Navigation (Beta) is an
Internet-connected GPS navigation system with voice
guidance.

To open navigation, touch >

Navigation

. Follow

the prompts to speak or type your destination.

For more, go to www.google.com/mobile/navigation

.

Google Latitude™

Google Latitude™ lets you see where your friends and
family are on Google Maps™. Plan to meet up, check
that they got home safely, or just stay in touch. Don’t
worry, your location is not shared unless you agree to it.
After you join Google Latitude, you can invite your
friends to view your location, or accept their invitations.

Maps

Touch >

and then:

• To join Google Latitude, touch Menu >

Latitude

. Read the privacy policy and, if you agree

Join

with it, choose to continue.

Latitude

• To add friends, touch Menu >

Menu >

To uc h

Add friends

Select from Contacts

then touch a contact and

.

or

Add via email address

Add friends

>

. Your friend will

receive an email notice.

Latitude

• To rem ove friends, touch Menu >

to

show your friends list. Touch a name, then touch

Remove

.

• To share your location when you receive a request,

you can choose
location and see theirs),

Accept and share back

Accept, but hide my location

(hide your location, but see theirs), or

(show your

Don’t accept

(hide both locations).

• To hide your location, touch Menu >

Latitude

show your friends list. Touch your contact name, then

Settings

>

touch Menu >

location

.

• To sign out, touch Menu >

friends list. Touch Menu >

Latitude

.

Do not detect your

Latitude

to s how your

Settings

>

Sign out of

,

to

21Location

Photos & videos



\

\

\\\

\

\

[[[

[

[

[

WWW

W

]

]

30 March 2012

ACG

see it, capture it, share it!

Quick start: Photos & videos

From the home screen, touch >

8MO2109

• To tak e a photo, touch .

• To switch to the front camera, touch the screen, then

touch

Switch camera

.

To open photos and videos, touch >

Gallery

, then touch a photo or video and touch

Share

for options like

.

• To record a video, touch >

to start and stop recording.

Tip: For the clearest photos and videos, clean the lens
with a soft, dry cloth.

22 Photos & videos

Camera

Capture.

Touch the
screen to open
options.

Open your last
photo or video.

Zoom in/out.

Camcorder

My

.

Menu

. Touch

View & share photos & videos

From the home screen, touch >

Flick left and right to show folders. Touch a folder to
show its photos or videos, then touch a thumbnail image
to open, share, or delete it.

Tip: From the viewfinder, you can touch the thumbnail in
the bottom left to open your last photo or video.

• To zoom in, touch

the screen with two
fingers and then drag
them apart. To zoom
out, drag your fingers
together.

• To send or post the

photo or video, touch

Menu>Share

To use a Bluetooth or cable connection, see
“Bluetooth™, Wi-Fi, mobile networks, & cable
connections” on page 25.

• To delete the photo or video, touch

• To set a photo as your wallpaper or a contact photo,

touch

• To crop or rotate a photo, touch

• To play a video, touch .

Tip: Turn the phone sideways for a widescreen view.

Menu

>

.

More

>

Set as

Menu >Delete

.

Menu

My Gallery

>

More

.

.

.

YouTube™

0:26 1:35

Patience | Take That

Open Playlist

Shue On/O

Repeat O/All/Current

Music Controls

Total Song Time

Progress Bar

30 March 2012

ACG

The YouTube user-generated content website lets you
share videos with YouTube users everywhere. You don’t
need a YouTube account to browse and view videos.

From the home screen, touch >

• To watch videos, touch a category like

touch Search to find a video. Touch a video to
watch it.

For more video categories, touch Menu >

Browse

.

To watch a video in high quality, touch Menu >

Settings

>

High quality on mobile

• To share a video, touch it to open it, touch

Share

top, choose
share it.

, then choose how you want to

• To upload a video from your phone to your YouTube

account, touch >

Upload

. Touch the video, then touch

YouTube

To sign into your YouTube account, touch >

YouTube

> Menu >

Note: If you don’t have an account, touch the link to
create one. For more, visit www.youtube.com

My Channel

YouTube

Top rated

.

More

> Menu >

Upload

.

.

.

.

at the

or

Music

when music is what you need...

Quick start: Music

From the home screen, touch >
choose a song to play it:

• To ad j ust volume, use the volume keys.

Music

, then

23Music

• When a song is playing, you touch Menu to add it

30 March 2012

ACG

to a playlist or use it as a ringtone.

To edit, delete, or rename playlists, touch >

Music

touch the

Playlists

tab, then touch and hold the

playlist name.

• To hide the player and use other apps,

touch Home . Your music keeps playing. To return
to the player, flick down the status bar and touch .

• To stop the player, touch .

• Before a flight, turn off network and wireless

connections so that you can keep listening to music:
Press and hold Power/Lock key >

Airplane mode

Note: When you select airplane mode, all wireless
services are disabled. You can then turn Wi-Fi and/or
Bluetooth back on, if permitted by your airline. Other
wireless voice and data services (such as calls and
text messages) remain off in airplane mode.
Emergency calls to your region's emergency number
can still be made.

You can use your phone’s 3.5mm headset jack to
connect wired headphones, or go wireless with a
Bluetooth headset in “Bluetooth™, Wi-Fi, mobile
networks, & cable connections” on page 25.

To listen to FM radio stations, Plug in a 3.5mm HJS
headset and touch >

FM Radio

. Your phone uses

the headset wire as the radio antenna.

24 Music

Music files

To get songs for your music player, you can download
them from online services or copy them from your
computer. Your music player can play these file formats:
MP3, M4A, AAC, AAC+, MIDI, WAV, or OGG Vorbis.

Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.

To co py fil e s from your computer to your phone, you
can use “Cable connections” on page 27 or “Bluetooth™
devices” on page 26.

.

To save a CD on your computer (“rip” the CD), you can
use a program like Microsoft™ Windows™ Media
Player. First, make sure you change the format to MP3
(under Rip > Format in Windows Media Player).

Media

Local Connecting netw...

Photo

Video

Music

Show Media
Server List

Touch to open.

Touch to select
category
(Photo, Video,
or Music).

Wi-Fi networks

WLAN settings

Notify me when an open network is
available

Network notification

Wi-Fi

(Your network)

Bluetooth devices

Bluetooth settings

(Your Phone)

Device name

Scan for devices

Make device discoverable

Discoverable

Bluetooth

Pair with this device

(Nearby Bluetooth Device)

Set how long device will be discoverable

Discoverable timeout

Turn Bluetooth power on & scan,
or turn off.

Change your phone’s Bluetooth
device name.

Turn Wi-Fi power on & scan, or

turn off.

Re-scan.

Connect a device found by the
scan.

Connect a network found by the

scan.

30 March 2012

ACG

view and share...

Quick start: Media

From the home screen, touch >

• Touch Menu to

Upload/Download Manager

• Touch and hold a thumbnail, then touch

Upload

or

server or display details.

Information

Select a Media Player

.

to send to an online media

MediaSee

or the

Push to

Bluetooth™, Wi-Fi, mobile networks, & cable connections

home, office, or hotspot

.

,

Quick start: connections

From the home screen, touch Menu >

Wireless & networks
settings

.

, then

Bluetooth settings

• To connect Bluetooth devices, touch Menu >

Settings

>

Wireless & networks

Settings

or

>

Bluetooth settings

>

Wi-Fi

25Media

>

30 March 2012

ACG

Scan for devices

(or

Bluetooth

, if it is off). Touch a

device that your phone found, to connect it.

• To connect Wi-Fi networks, touch Menu >

Settings

>

touch

Wireless & networks

Wi-Fi

, if it is off). Touch a network that your

>

Wi-Fi settings

phone found, to connect it.

• To use a cable connection, connect your phone’s

micro USB port to a standard USB port on your
computer, then use a computer program to transfer
files to and from your phone’s memory card. Your
phone supports microSD cards up to 32GB.

On your phone, flick down the status bar and touch
to enable your phone’s memory card.

You can download your phone’s driver files from
www.motorola.com/support

.

• To make your phone a hotspot that other devices can

use to connect to the Internet, touch Menu >

Settings

>

portable hotspot
tethering

Wireless & networks

or

Portable Wi-Fi hotspot

. Then, choose to enable

>

Tethering &

.

USB

Note: Keep it secure. To protect your phone and
hotspot from unauthorized access, it is strongly
recommended that you set up hotspot

WPA2

is the most secure), including password.

(

26 Bluetooth™, Wi-Fi, mobile networks, & cable connections

Security

(then

Bluetooth™ devices

Note: This requires an optional accessory.

You can connect your phone to other Bluetooth devices
for handsfree calls, file transfers, and more:

1 Make sure the device you are pairing with is in

discoverable mode.

Note: For questions about a Bluetooth device, check
the manufacturer’s manual or website.

Settings

>

2 Touch Menu >

Bluetooth settings

Scan for devices

3 To uc h

.

Wireless & networks

(or touch

Bluetooth

turned off). Your phone scans, and lists nearby
devices.

4 Touch a device to connect.

Pair

5 If necessary, touch

0000

(like

) to connect to the device. When the device

or enter the device passkey

is connected, the Bluetooth connected indicator
appears in the status bar.

To reconnect a device you’ve connected before, just
turn it on.

To disconnect a device, just turn it off.

Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.

>

if it is

Tip: Touch and hold an empty spot on your home

30 March 2012

ACG

screen, then choose

toggle

for a widget that lets you turn Bluetooth on or off.

Motorola widgets

>

Bluetooth

Wi-Fi networks

You can connect to Wi-Fi networks for even faster
Internet access and to download data:

1 Touch Menu >

Wi-Fi settings

2 Touch Menu >

phone scans for nearby networks.

To see your phone’s MAC address or other details,
touch Menu >

3 Touch a network to connect.

4 If necessary, enter details from the network

administrator. When your phone is connected, the
Wi-Fi indicator appears in the status bar.

When power is on and your phone finds a network
you’ve used, it automatically reconnects and shows

in the status bar.

Tip: Touch and hold an empty spot on your home
screen, then choose
a widget that lets you turn Wi-Fi on or off.

Settings

.

Scan

(or touch

Advanced

Motorola widgets

>

Wireless & networks

Wi-Fi

, if it is off. Your

.

>

Wi-Fi toggle

>

for

Wi-Fi modes

For those who like to get a bit more technical, your
phone supports the following Wi-Fi modes:

802.11b, g, n.

Mobile networks

You should not need to change any network settings.
Contact your service provider for help.

Settings

From the home screen, touch Menu >

Wireless & networks > Mobile networks

options for roaming networks, network selection,
operator selection, and access point names.

Note: To make any call, the phone must be connected to
a cellular voice network enabled for the region that you
are in.

to show

>

Cable connections

You can use a cable connection to transfer songs,
pictures, or other files between your phone and
computer. You will need a:

• Microsoft™ Windows™ PC or Apple™ Macintosh™.

• Data cable with a standard USB connector on one

end and a micro USB connector on the other end.

• microSD memory card (up to 32GB) inserted in your

phone, as shown in “Assemble & charge” on page 3.

27Bluetooth™, Wi-Fi, mobile networks, & cable connections

Tip: To see the available memory on your memory

Device administration

Lock screen with a pattern, PIN, or password

Set up screen lock

Show password as you type

Turn off ephemeris auto download

Visible passwords

Credential storage

Screen unlock

Passwords

Add or remove device administrators

Select device administrators

Location & security settings

Set up SIM card lock

SIM card lock

Show password letters and
numbers when you enter them
(rather than ***).

Choose a number code required
to turn on your phone.

Set a lock pattern, PIN, or
password required to wake up
the screen.

30 March 2012

ACG

card, from the home screen touch Menu >

Settings

>

Storage

.

To connect your phone and computer with a cable:

1 Insert a memory card in your

phone, then connect your
phone’s micro USB port to a
USB port on your computer.

Note: If your computer asks
for your phone’s driver files,
you can download them from
www.motorola.com/support

.

2 Your phone should show in the status bar. Flick

down the status bar, touch the to enable your
phone’s memory card.

3 On your computer, open a program (like Windows™

Media Player for music files, or
Microsoft™ Windows™ Explorer to drag and drop
other files) and use it to transfer your files.

28 Security

Security

help keep your phone safe

Quick start: Security

From the home screen, touch Menu >

Location & security

.

To set a lock pattern, PIN, or password that you must
enter whenever you wake up the screen,

Settings

>

touch Menu >

up screen lock

. Follow the prompts to enter and confirm

Location & security

the pattern, PIN, or password.

Settings

>

>

Set

Note: You can make emergency calls on a locked phone

30 March 2012

ACG

(“Contacts” on page 13). A locked phone still rings, but
you need to unlock it to answer.

Tips & tricks

a few handy hints

Reset

To reset your phone to factory settings and erase all the
data on your phone, touch Menu >

Privacy

>

Factory data reset

Warn ing : All downloaded apps and user data on your
phone will be deleted.

>

Settings

Reset phone

.

>

General tips

• To uc h Search in the home screen to search

across your apps, contacts, web, and maps—or just
enter the address for a place or a web page. Touch
Search in
apps to search within the app.

• Use folders to organize shortcuts and contacts on

your home screen.

Touch and hold a blank spot on your home screen,
then touch

folder

folder icon.

• Touch and hold Home to show your most recent
apps.

• Touch and hold the status bar at the top of your phone

to show the date.

• To ch ang e whi ch location information your phone

uses, touch Menu >

security

• To back up your app data, passwords, and other

settings to Google servers, touch Menu >

Settings

Market, Messaging, Music

Folders

, touch and hold a shortcut, then drag it to the

.

>

. To move shortcuts into a

Settings

Privacy

>

Back up my data

>

Location &

.

, and other

New

29Tips & tricks

Battery tips

30 March 2012

ACG

Your phone is like a small computer, giving you a lot of
information and apps, at 3G speed, with a touch display!
Depending on what you use, that can take a lot of
power.

To start getting the most out of your battery, touch

Battery Manager

>

Performance mode

battery use,
is low, or

Nighttime saver

and wireless connections during off-peak hours.

To save even more battery life between charges, you
could reduce:

• recording or watching videos, listening to music, or

taking pictures.

• widgets that stream information to your home screen,

like news or weather.

• Bluetooth™ use: touch Menu >

Wireless & networks

• Wi-Fi use: touch Menu >

networks

• GPS use: touch Menu >

security

• network searching: if you are out of coverage, to keep

your phone from looking for networks, press and hold
Power >

30 Tips & tricks

>

Battery mode

for constant data transfer and

Maximum battery saver

if you want to limit your data

>

Bluetooth

>

Wi-Fi

(turn off).

>

Use GPS satellites

Airplane mode

.

. Choose

when your battery

Settings

(turn off).

Settings

>

Settings

>

Location &

(deselect).

>

Wireless &

• display brightness: touch Menu >

Display

>

Brightness

> (dimmer setting).

Settings

• display timeout delay: touch Menu >

Display

>

Screen timeout

> (shorter setting).

>

Settings

>

Tools

30 March 2012

ACG

helping you stay in control

Accessibility

See, hear, feel, and use. Accessibility features are there
for everyone, helping to make things easier.

Note: For general information, accessories, and more,
visit www.motorola.com/accessibility

RINGTONES

When you want to hear who’s calling:

Assign a unique ringtone to a contact— touch

Options

>

Contacts

, touch the contact, then touch Menu

.

Volume & vibrate

To set your ringer volume or vibration, touch Menu >

Settings

>

Sound

>

Vibrate

or

Tip: To set separate volumes for calls and notifications
(like new messages), choose

incoming call volume for notifications

Display brightness

To change display brightness, touch Menu >

Settings

>

Display >Brightness

Volume

Volume

.

.

and uncheck

.

Use

Uncheck

Automatic brightness

to set your own level.

Touchscreen & keys

You can hear or feel when you touch the touchscreen:
Touch Menu >

• Touchscreen: To hear screen touches (click), select

Audible selection

•Keys: To feel screen keyboard touches (vibrate),

Haptic feedback

select

Settings> Sound

.

.

:

Hearing aids

To help get a clear sound when using a hearing aid or
cochlear implant, your phone may have been rated for
use with hearing aids. If your phone’s box has “Rated for
Hearing Aids” printed on it, then please read the
following guidance.

Note: Ratings are not a guarantee of compatibility, see
”Hearing Aid Compatibility with Mobile Phones” in your
legal and safety information. You may also want to
consult your hearing health professional, who should be
able to help you get the best results.

• Settings: Touch Menu >

HAC mode settings

>
your phone for microphone coupling, or select

Telecoil

to optimize your phone for telecoil coupling.

Settings >Call settings

. Select

Microphone

to optimize

31Tools

•Call volume: During a call, press the side volume

30 March 2012

ACG

keys to set a call volume that works for you.

•Position: During a call, hold the phone to your ear as

normal, and then rotate/move it to get the best
position for speaking and listening.

TTY

You can use your phone in TTY mode with standard
teletype machines. Touch Menu >

settings > TTY mode

TTY full

•

•

•

Note: You’ll need a cable/adapter to connect your TTY

device to the headset jack on your phone.

32 Tools

: Type and read text on your TTY device.

TTY HCO

: Hearing-Carry-Over—type text on your TTY
device and listen to voice replies on your phone’s
speaker.

TTY VCO

: Voice-Carry-Over—speak into your phone

and read text replies on your TTY device.

and select the mode you need:

Settings >Call

Refer to your TTY device guide for mode and usage
information.

Apps

Want more? No problem. Android Market™ provides
access to thousands of apps, and many provide useful
accessibility features.

Find it: >

Select a category or touch Search to find the app you
want.

Tip: Choose your apps carefully, from trusted sites like

Market

performance.

Market

, as some may impact your phone’s

Troubleshooting

30 March 2012

ACG

we’re here to help

Crash recovery

In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Press and
hold Power , then touch
cover and battery (“Assemble & charge” on page 3), then
replace and turn on your phone as usual.

Service & repairs

If you have questions or need assistance, we’re here to
help.

Go to www.motorola.com/repair
www.motorola.com/support
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at:
1-800-734-5870 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).

Restart

, or remove the back

(United States) or

(Canada), where you can

33

Safety, Regulatory & Legal

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Battery Use & Safety

Battery Use & Safety

The following battery use and safety information applies to all Motorola mobile devices. If
your mobile device uses a non-removable main battery (as stated in your product
information), details related to handling and replacing your battery should be
disregarded—the battery should only be replaced by a Motorola-approved service facility,
and any attempt to remove or replace your battery may damage the product.

Important: Handle and store batteries properly to avoid injury or damage.

battery safety issues arise from improper handling of batteries, and particularly from the
continued use of damaged batteries.

DON’Ts

• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change th e
form of your battery.

• Don’t use tools, sharp objects, or excessive force to insert or remove the battery
as this can damage the battery.

• Don’t let the mobile device or battery come in contact with liquids.*

get into the mobile device’s circuits, leading to corrosion.

• Don’t allow the battery to touch metal objects.

in prolonged contact with the battery contact points, the battery could become very hot.

• Don’t place your mobile device or battery near a heat source.*

can cause the battery to swell, leak, or malfunction.

• Don’t dry a wet or damp battery with an appliance or heat source

dryer or microwave oven.

DOs

• Do avoid leaving your mobile device in your car in high temperatures.*

• Do avoid dropping the mobile device or battery.*

on a hard surface, can potentially cause damage.*

• Do contact your service provider or Motorola if your mobile device or battery
has been damaged in any of the ways listed here.

* Note:

Always make sure that any battery, connector and compartment covers are closed
and secure to avoid direct exposure of the battery to any of these conditions, even if your
product information states that your
conditions.

34 Safety, Regulatory & Legal

mobile device

If metal objects, such as jewelry, stay

High temperatures

, such as a hair

Dropping these items, especially

can resist damage from these

Most

Liquids can

Important: Motorola recommends you a lways use Motorola-branded batteries and
chargers for quality assurance and safeg uards.

damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you
identify authentic Motorola batteries from non-original or counterfeit batteries (that may not
have adequate safety protection), Motorola provides holograms on its batteries. You should
confirm that any battery you purchase has a “Motorola Original” hologram.
If you see a message on your display such as

Unable to Charge

•

Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;

•

If there is no hologram, the battery is not a Motorola battery;

•

If there is a hologram, replace the battery and try charging it again;

•

If the message remains, contact a Motorola authorized service center.

Warning:

Use of a non-Motorola battery or charger may present a risk of fire, explosion,

leakage, or other hazard.

Proper and safe battery disposal and recycling:

important for safety, it benefits the environment. You can recycle your used batteries in many
retail or service provider locations. Additional information on proper disposal and recycling
can be found at

Disposal:

Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling organizations
for more information on how to dispose of batteries.

Warning:

Never dispose of batteries in a fire because they may explode.

Battery Charging

Battery Charging

Notes for cha rging your product’s battery:

•

During charging, keep your battery and charger near room temperature for efficient
battery charging.

•

New batteries are not fully charged.

•

New batteries or batteries stored for a long time may take more time to charge.

•

Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.

, take the following steps:

www.motorola.com/recycling

Motorola’s warranty does not cover

Invalid Battery

or

Proper battery disposal is not only

Third Party Accessories

Use of third party accessories, including but not limited to batteries, chargers, headsets,
covers, cases, screen protectors and memory cards, may impact your mobile device’s
performance. In some circumstances, third party accessories can be dangerous and may void

your mobile device’s warranty. For a list of Motorola accessories, visit

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ACG

www.motorola.com/products

Driving Precautions

Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle. Using a mobile device or accessory for a call or other application while driving may
cause distraction, and may be prohibited or restricted in certain areas—always obey the
laws and regulations on the use of these products.

While driving, NEVER:

•

Type, read, enter or review texts, emails, or any other written data.

•

Surf the web.

•

Input navigation information.

•

Perform any other functions that divert your attention from driving.

While driving, ALWAYS:

•

Keep your eyes on the road.

•

Use a handsfree device if available or required by law in your area.

•

Enter destination information into a navigation device

•

Use voice activated features (such as voice dial) and speaking features (such as audible
directions), if available.

•

Obey all local laws and regulations for the use of mobile devices and accessories in the
vehicle.

•

End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” at
www.motorola.com/callsmart

(in English only).

before

driving.

Seizures, Blackouts & Eyestrain

To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a
comfortable distance from your eyes, use in a well-lit area, and take frequent breaks.
Some people may be susceptible to seizures or blackouts (even if they have never had one
before) when exposed to flashing lights or light patterns, such as when playing video games,
or watching videos with flashing-light effects.
Discontinue use and consult a physician if any of the following symptoms occur: seizures,
blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation.
If you or someone in your family has experienced seizures or blackouts, please consult with
your physician before using an application that produces flashing-light effects on your mobile
device.

Caution About High Volume Usage

Warning:

Exposure to loud noise from any source for extended periods of time may affect
your hearing. The louder the volume sound level, the less time is required before your hearing
could be affected. To protect your hearing:

•

Limit the amount of time you use headsets or headphones at high volume.

•

Avoid turning up the volume to block out noisy surroundings.

•

Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your
ears, ringing in your ears, or muffled speech, you should stop listening to the device through
your headset or headphones and have your hearing checked.
For more information about hearing, see our website at
direct.motorola.com/hellomoto/nss/AcousticSafety.asp

(in English only).

Repetitive Motion

When you repetitively perform actions such as pressing keys or entering finger-written
characters, you may experience occasional discomfort in your hands, arms, shoulders, neck,
or other parts of your body. If you continue to have discomfort during or after such use, stop
use and see a physician.

Children

Keep your mobile device and its ac cessories away from small children.

products are not toys and may be hazardous to small children. For example:

•

A choking hazard may exist for small, detachable parts.

•

Improper use could result in loud sounds, possibly causing hearing injury.

•

Improperly handled batteries could overheat and cause a burn.

Supervise access for older children.

your mobile device, you may want to monitor their access to help prevent:

•

Exposure to inappropriate apps or content.

•

Improper use of apps or content.

•

Loss of data.

Similar to a computer, if an older child does use

These

Glass Parts

Some parts of your mobile device may be made of glass. This glass could break if the product
receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using
your mobile device until the glass is replaced by a qualified service center.

35Safety, Regulatory & Legal

Operational Warnings

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Obey all posted signs when using mobile devices in public areas.

Potentially Explosive Areas

Potentially explosive areas are often, but not always, posted and can include blasting areas,
fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or
storage facilities, or areas where the air contains chemicals or particles, such as grain dust,
or metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries, unless it is a radio product type especially qualified for use in such areas
and certified as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In
such areas, sparks can occur and cause an explosion or fire.

Symbol Key

Your battery, charger, or mobile device may contain symbols, defined as follows:

Symbol Definition

Important safety information follows.

Do not dispose of your battery or mobile device in a fire.

Your battery or mobile device may require recycling in accordance with
local laws. Contact your local regulatory authorities for more
information.

Do not dispose of your battery or mobile device with your household
waste. See “Recycling” for more information.

Do not use tools.

36 Safety, Regulatory & Legal

Symbol Definition

For indoor use only.

Radio Frequency (RF) Energy

Exposure to RF Energy

Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system handling
your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your country
concerning exposure of human beings to RF energy.

RF Energy Operational Precautions

For optimal mobile device performance, and to be sure that human exposure to RF energy
does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions:

•

When placing or receiving a phone call, hold your mobile device just like you would a

landline phone.

•

If you wear the mobile device on your body, always place the mobile device in a

Motorola-supplied or approved accessory (e.g. clip, holder, holster, case or arm band). If

you do not use a body-worn accessory supplied or approved by Motorola, ensure that

whatever product is used is free of any metal and that it positions the mobile device at

least 2.5 cm (1 inch) away from the body.

•

Using accessories not supplied or approved by Motorola may cause your mobile device to

exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved

accessories, visit our website at:

RF Energy Interference/Compatibility

Nearly every electronic device is subject to RF energy interference from external sources if
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In
some circumstances, your mobile device may cause interference with other devices.

www.motorola.com

.

Follow Instructions to Avoid Interference Problems

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ACG

Turn off your mobile device in any location where posted notices instruct you to do so, such
as hospitals or health care facilities.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your
mobile device offers an airplane mode or similar feature, consult airline staff about using it in
flight.

Medical Devices

If you have a medical device, including an implantable medical device such as a pacemaker
or defibrillator, consult your healthcare provider and the device manufacturer’s directions
before using this mobile device.
Persons with implantable medical devices should observe the following precautions:

•

ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.

•

DO NOT carry the mobile device in the breast pocket.

•

Use the ear opposite the implantable medical device to minimize the potential for
interference.

•

Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.

Regulatory Information

Your Motorola mobile device is designed to comply with national and international regulatory
requirements. For full compliance statements and details, please refer to the regulatory
information in your printed product guide.

Specific Absorption Rate (FCC & IC)

SAR (IEEE)

YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR
EXPOSURE TO RADIO WAVES.

Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits
for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal
Communications Commission (FCC) and Industry Canada (IC). These limits include a
substantial safety margin designed to assure the safety of all persons, regardless of age and
health.
The radio wave exposure guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.

Tests for SAR are conducted using standard operating positions with the device transmitting
at its highest certified power level in all tested frequency bands. The highest SAR values
under the FCC and IC guidelines for your device model are listed below:

Head SAR CDMA 1900,

Bod

y-worn SAR CDMA 1900, Wi-Fi, Bluetooth 1.45 W/kg

During use, the actual SAR values for your device are usually well below the values stated.
This is because, for purposes of system efficiency and to minimize interference on the
network, the operating power of your mobile device is automatically decreased when full
power is not needed for the call. The lower the power output of the device, the lower its SAR
value.
If you are interested in further reducing your RF exposure then you can easily do so by limiting
your usage or simply using a hands-free kit to keep the device away from the head and body.
Additional information can be found at

FCC Notice to Users

FCC Notice

The following statement applies to all products that bear the FCC logo on the
product label.

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and the receiver.

•

Connect the equipment to an outlet on a circuit different from that to which the receiver is

connected.

•

Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must

Wi-Fi, Bluetooth 1.48 W/kg

www.motorola.com/rfhealth

.

37Safety, Regulatory & Legal

accept any interference received, including interference that may cause undesired operation.

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ACG

See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
For products that support Wi-Fi 802.11a (as defined in your product information): This device
is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency
band.

Industry Canada Notice to Users

Industry Canada Notice

This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) This device may not cause interference and (2)
This device must accept any interference, including interference that may cause undesired
operation of the device. See RSS-GEN 7.1.5. This Class B digital apparatus complies with
Canadian ICES-003.

Software Notices

Software Copyright Notice

Warning against unlocking the bootloader or altering a product's operating system

Motorola strongly recommends against altering a product's operating system,

software:

which includes unlocking the bootloader, rooting a device or running any operating software
other than the approved versions issued by Motorola and its partners. Such alterations may
permanently damage your product, cause your product to be unsafe and/or cause your
product to malfunction. In such cases, neither the product nor any damage resulting
therefrom will be covered by warranty.

Important FCC information:

will impact its FCC grant of equipment authorization. The FCC grant is based on the product's
emission, modulation, and transmission characteristics, including: power levels, operating
frequencies and bandwidths, SAR le vels, duty-cycle, transmission modes (e.g., CDMA, GSM),
and intended method of using the product (e.g., how the product is held or used in proximity
to the body). A change to any of these factors will invalidate the FCC grant. It is illegal to
operate a transmitting product without a valid grant.

Location Services

GPS & AGPS

The following information is applicable to Motorola mobile devices that provide location
based functionality. Location sources can include GPS, AGPS and Wi-Fi.
Your mobile device can use Global Positioning System (GPS) signals for location-based
applications. GPS uses satellites controlled by the U.S. government that are subject to

38 Safety, Regulatory & Legal

You must not make or enable any changes to the product that

changes implemented in accordance with the Department of Defense policy and the Federal
Radio Navigation Plan. These changes may affect the performance of location technology on
your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains
information from the cellular network to improve GPS performance. AGPS uses your wireless
service provider's network and therefore airtime, data charges, and/or additional charges
may apply in accordance with your service plan. Contact your wireless service provider for
details.
Your mobile device can also use Wi-Fi signals to determine your approximate location, using
information from known and available Wi-Fi networks.

Your Location

Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a wireless
network transmit location-based information. Devices enabled with location technology also
transmit location-based information. Additionally, if you use applications that require
location-based information (e.g. driving directions), such applications transmit location-based
information. This location-based information may be shared with third parties, including your
wireless service provider, applications providers, Motorola, and other third parties providing
services.

Emergency Calls

When you make an emergency call, the cellular network may activate the AGPS technology
in your mobile device to tell the emergency responders your approximate location.
AGPS has limitations and

•

Always tell the emergency responder your location to the best of your ability; and

•

Remain on the phone for as long as the emergency responder instructs you.

Navigation

Navigation

The following information is applicable to Motorola mobile devices that provide navigation
features.
When using navigation features, note that mapping information, directions and other
navigational data may contain inaccurate or incomplete data. In some countries, complete
information may not be available. Therefore, you should visually confirm that the navigational
instructions are consistent with what you see. All drivers should pay attention to road
conditions, closures, traffic, and all other factors that may impact driving. Always obey
posted road signs.

might not work in your area

. Therefore:

Privacy & Data Security

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ACG

Privacy & Data Security

Motorola understands that privacy and data security are important to everyone. Because
some features of your mobile device may affect your privacy or data security, please follow
these recommendations to enhance protection of your information:

• Monitor access

may have unmonitored access. Use your device’s security and lock features, where
available.

• Keep software up to date

patch or software fix for your mobile device that updates the device’s security, install it as
soon as possible.

• Secure Personal In formation

various locations including your SIM card, memory card, and phone memory. Be sure to
remove or clear all personal information before you recycle, return, or give away your
device. You can also backup your personal data to transfer to a new device.

Note:

www.motorola.com/support

• Online accounts

MOTOBLUR). Go to your account for information on how to manage the account, and how
to use security features such as remote wipe and device location (where available).

• Applications and updates

trusted sources only. Some apps can impact your phone’s performance and/or have
access to private information including account details, call data, location details and
network resources.

•Wireless

networks. Also, when using your device as a hotspot (where available) use network
security. These precautions will help prevent unauthorized access to your device.

• Location-based information

technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See
“Location Services” for more details.

• Other information your device may tran smit

and other diagnostic (including location-based) information, and other non-personal
information to Motorola or other third-party servers. This information is used to help

improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may impact your
privacy or data security, please contact Motorola at
your service provider.

—Keep your mobile device with you and do not leave it where others

—If Motorola or a software/application vendor releases a

—Your mobile device can store personal information in

For information on how to backup or wipe data from your mobile device, go to

—Some mobile devices provide a Motorola online account (such as

—Choose your apps and updates carefully, and install from

—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi

—Mobile devices enabled with location based

—Your device may also transmit testing

[e-mail]

, or contact

Use & Care

Use & Care

Your mobile device is designed to resist damage from exposure to certain rugged conditions,
as stated in your product information. However, to help care for your mobile device avoid
prolonged or extreme exposure to those conditions and please observe the following:

protection

To help protect your mobile device, always make sure that any battery,
connector and compartment covers are closed and secure.

drying

Don’t try to dry your mobile device using a microwave oven, conventional oven,
or dryer, as this may damage the mobile device.

cleaning

To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other
cleaning solutions.

Recycling

Recycling

Mobile Devices & Accessories

Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets, or batteries) with your household waste, or in a fire. These
items should be disposed of in accordance with the national collection and
recycling schemes operated by your local or regional authority. Alternatively, you
may return unwanted mobile devices and electrical accessories to any Motorola Approved
Service Center in your region. Details of Motorola approved national recycling schemes, and
further information on Motorola recycling activities can be found at:
www.motorola.com/recycling

Packaging & Product Guides

Product packaging and product guides should only be disposed of in accordance with national
collection and recycling requirements. Please contact your regional authorities for more
details.

39Safety, Regulatory & Legal

California Perchlorate Label

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ACG

Perchlorate Label

Some mobile phones use an internal, permanent backup battery on the printed circuit board
that may contain very small amounts of perchlorate. In such cases, California law requires
the following label:
Perchlorate Material – special handling may apply when the battery is recycled or disposed
of. See

www.dtsc.ca.gov/hazardouswaste/perchlorate

There is no special handling required by consumers.

(in English only).

Hearing Aid Compatibility with Mobile Phones

Hearing Aid Compatibility

Some Motorola phones are measured for compatibility with hearing aids. If the box for your
particular model has “Rated for Hearing Aids” printed on it, the following explanation
applies.
When some mobile phones are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are
more immune than others to this interference noise, and phones also vary in the amount of
interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to
assist hearing device users in finding phones that may be compatible with their hearing
devices. Not all phones have been rated. Phones that are rated have the rating on their box or
a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating for this
mobile phone, use only the original equipment battery model.
This phone has been tested and rated for use with hearing aids for some of the wireless
technologies that it uses. However, there may be some newer wireless technologies used in
this phone that have not been tested yet for use with hearing aids. It is important to try the
different features of this phone thoroughly and in different locations, using your hearing aid
or cochlear implant, to determine if you hear any interfering noise. Contact your service
provider or Motorola for information on hearing aid compatibility. If you have questions about
return or exchange policies, contact your service provider or phone retailer.
The ratings are not guarantees. Results will vary depending on the user’s hearing device and
hearing loss. If your hearing device happens to be vulnerable to interference, you may not be
able to use a rated phone successfully. Trying out the phone with your hearing device is the
best way to evaluate it for your personal needs.

M-Ratings:

Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than phones that are not labeled. M4 is the better/higher of
the two ratings.

40 Safety, Regulatory & Legal

T-Ratings:

Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4
is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in
them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing
device manufacturer or hearing health professional may help you find results for your hearing
device. The more immune your hearing aid is, the less likely you are to experience
interference noise from mobile phones.

Software Copyright

Software Copyright Notice

Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed
by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any license under the copyrights, patents,
or patent applications of Motorola or any third-party software provider, except for the normal,
non-exclusive, royalty-free license to use that arises by operation of law in the sale of a
product.

Content Copyright

Content Copyright

The unauthorized copying of copyrighted materials is contrary to the provisions of the
Copyright Laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If you are uncertain about your right to
copy any material, please contact your legal advisor.

Open Source Software Information

OSS Information

For instructions on how to obtain a copy of any source code being made publicly available by
Motorola related to software used in this Motorola mobile device, you may send your request
in writing to the address below. Please make sure that the request includes the model
number and the software version number.
MOTOROLA MOBILITY, INC.
OSS Management
600 North US Hwy 45

Libertyville, IL 60048

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USA
The Motorola website
information regarding Motorola's use of open source.
Motorola has created the
interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and required copyright
notices for open source packages used in this Motorola mobile device, please
press Menu Key >
>

Open source licenses

self-contained applications that present supplemental notices for open source packages used
in those applications.

Export Law Assurances

Export Law

This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and
International Trade.

Product Registration

Registrati on

Online Product Registration:
www.motorola.com/us/productregistration
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required for
warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola product you will need to provide a copy of your dated sales receipt to confirm
warranty status.
Thank you for choosing a Motorola product.

opensource.motorola.com

opensource.motorola.com

Settings >About phone >Legal information

. In addition, this Motorola device may include

(in English only) also contains

website to serve as a portal for

(in English only)

Service & Repairs

If you have questions or need assistance, we're here to help.
Go to

www.motorola.com/repair
www.motorola.com/support
customer care options. You can also contact the Motorola Customer Support Center at

(United States) or

(Canada), where you can select from a number of

1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).

How to Obtain Service or Other Information

1. Please access and review the online Customer Support section of Motorola's consumer
website prior to requesting warranty service.

2. If the Product is still not functioning properly after making use of this resource, please
contact the Warrantor listed at the Motorola website or the contact information for the
corresponding location.

3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help
determine whether your Product requires service. You may be required to download, or
otherwise obtain and accept software updates from Motorola or a Motorola Authorized
Repair Center. You are responsible for any applicable carrier service fees incurred while
obtaining the required downloads. Complying with the warranty process, repair
instructions and accepting such software updates is required in order to receive additional
warranty support.

4. If the software update does not fix the problem, you will receive instructions on how to
ship the Product to a Motorola Authorized Repair Center or other entity.

5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)
a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) your
address and telephone number. In the event the Product is not covered by the Motorola
Limited Warranty, Motorola will inform the consumer of the availability, price and other
conditions applicable to the repair of the Product.

To obtain service or other information, please access and review the online
Customer Suppor t section of Motorola's consumer website at

www.motorola.com

.

Motorola Mobility Inc. Limited Global Warranty Mobile Phones

Warra nt y

Note: This Limited Warranty is not applicable in Quebec, Canada.
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR
REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR
COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED
WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY
SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.

41Safety, Regulatory & Legal

Who is Covered?

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This Limited Warranty extends only to the first consumer purchaser of the Product, and is not
transfe rable.

What Does this Limited Warranty Cover?

Motorola Mobility Inc. or its subsidiaries' warranty obligations are limited to the terms and
conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility Inc
or its subsidiaries ("Motorola") warrant this Mobile Phone, and any in-box accessories which
accompany such Mobile Phone ("Product") against defects in materials and workmanship,
under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by
the original end-user purchaser, or the period of time required by the laws of the country
where the Product is purchased, whichever is longer ("Warranty Period").
Repairs made under this Limited Warranty are covered for the balance of the original
Warranty Period, or 90 days from the date of service, whichever is longer. Any upgrade to the
original product will be covered only for the duration of the original Warranty Period.
This Limited Warranty is only available in the country where the Product was purchased.
Motorola may provide service outside the country of purchase, to the extent that it is possible
and under the terms and conditions of the country of purchase.
This Limited Warranty applies only to new Products which are a) manufactured by or for
Motorola as identified by the "Motorola" trademark, trade name, or logo legally affixed to
them; b) purchased by consumers from an authorized reseller or distributor of Motorola
Products; and c) accompanied by this written Limited Warranty.

What Will Motorola Do?

If a covered defect or damage arises and a valid warranty claim is received within the
applicable Warranty Period, Motorola, at its sole option, unless otherwise required by
applicable law, will either (1) repair, at no charge, the defect or damage using new, used or
reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the
Product with a replacement Product that is new or which has been reconditioned/refurbished
or otherwise remanufactured from new or used parts and is functionally equivalent to the
original Product; or (3) refund the purchase price of any Products covered by the terms and
conditions of this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as part of the warranty
process, shall become the property of Motorola, and may not be returned. When a
replacement or refund is given, the Product for which the replacement or refund is provided
must be returned to Motorola and shall become the property of Motorola.

42 Safety, Regulatory & Legal

Exclusions (Products and Accessories)

This warranty does not apply to:

(a)

Consumable parts

time unless failure has occurred due to a defect in materials or workmanship. As with all
batteries, the maximum capacity of the battery will decrease with time and use; this is not a
defect. Only defective batteries and batteries that leak are covered by this warranty.
(b)

Cosmetic damage

cosmetic damage.
(c)

Damage caused by use with non-Motorola products.

from the use of non-Motorola branded or certified Products, accessories or other peripheral
equipment, including without limitation housings, parts, or software, are excluded from
coverage.
(d)

Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or

other external causes

operating the Product outside their permitted or intended uses as defined by Motorola,
including but not limited to as set forth by Motorola in the Products' User Manual, Quick Start
Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the
Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing
clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with
liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or
similar substances (except for Products sold as resistant to such substances, but only to the
extent the damage was not caused by incorrectly securing the phone's protective elements or
subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of the
Products for commercial rental purposes; or (iv) external causes or acts which are not the
fault of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of
God, are excluded from coverage.
(e)

Unauthorized Service or Modification.

testing, adjustment, installation, maintenance, alteration, or modification in any way,
including but not limited to tampering with or altering the software, by someone other than
Motorola, or its authorized service centers, are excluded from coverage. Notwithstanding the
foregoing, any Product which has had its bootloader unlocked, or whose operating system
has been altered, including any failed attempts to unlock the bootloader or alter such
operating system, is not covered by this warranty, regardless of whether such modifications
are authorized, approved, or otherwise sanctioned by Motorola.
(f)

A product or part that has been modified in any manner without the written

permission of Motorola.

Motorola from determining whether such Products are covered under the terms of this

, such as batteries or protective coatings designed to diminish over

, including but not limited to scratches, dents, cracks or other

Defects or damage that result

; including but not limited to: (i) improper usage or operation (e.g.

Defects or damage resulting from service,

Products that have been altered in any manner so as to prevent

Limited Warranty are excluded from coverage. The forgoing shall include but not be limited to

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(i) serial numbers, date tags or other manufacturer coding that has been removed, altered or
obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other
evidence of tampering. Do not open the Product or attempt to repair the Product yourself;
such conduct may cause damage that is not covered by this warranty.
(g)

Normal wear and tear or otherwise due to the normal aging of the Product.

(h)

Defects, damages, or the failure of the Product due to any communication

service or network you subscribe to or use with the Products.

(i)

All software, including operating system software, third-party software,

applications, and all other software of any kind.

provided "AS-IS" and "AS AVAILABLE," "WITH ALL FAULTS" and without a warranty of any
kind. The Limited Warranty does not apply to any non-Motorola product or any software,
even if packaged or sold with the Motorola hardware, unless otherwise required by
applicable local law.
(j)

Products that hav e been refurbished, recondit ioned, or remanufactured

Products repaired or replaced pursuant to the terms of this Limited Warranty.
If damage is outside the scope of warranty coverage, repair services may be available, but all
costs associated with such out of warranty repair will be your responsibility.

What Other Limitations are There?

•

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE
REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR
IMPLIED. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY
SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND
AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS,
INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS
LIMITED WARRANTY.

•

TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY
DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN
OR LATENT DEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT
LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH
WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS
LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR,

Software distributed by Motorola is

, except for

REPLACEMENT, OR REFUND AS DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION
SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER.

•

TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT
THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS
LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION
WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE
UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY
INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT
DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.

•

TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE
LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING
NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS
INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION;
LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR
APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING,
PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR
APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE
TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE
PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH
THE ABILITY OR INABILITY TO USE THE PRODUCTS.

•

SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON
THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF
DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM
STATE OR JURISDICTION.

• DATA BACKUP:

INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES,
MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE
REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA,
SOFTWARE OR OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER
YOUR PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL, PROPRIETARY
OR PERSONAL INFORMATION AND DISABLE ANY SEC URITY PASSWORDS. YOU WILL BE
RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER

ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,

43Safety, Regulatory & Legal

APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE

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CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES,
CONTENT, APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR
WARRANTY SERVICE. YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE
RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY
PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY
INSTALL OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE
THAT MAY PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE
OPERATING SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THE
PRODUCT MAY NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF
THE OPERATING SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED
SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE,
SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS.

• WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A
PRODUCT'S OPERATING SYSTEM SOFTWARE:

RECOMMENDS AGAINST ALTERING A PRODUCT'S OPERATING SYSTEM, WHICH
INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY
OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY
MOTOROLA AND ITS PARTNERS. SUCH ALTERATIONS MAY PERMANENTLY DAMAGE
YOUR PRODUCT, CAUSE YOUR PRODUCT TO BE UNSAFE AND/OR CAUSE YOUR
PRODUCT TO MALFUNCTION. IN SUCH CASES, NEITHER THE PRODUCT NOR ANY
DAMAGE RESULTING THEREFROM WILL BE COVERED BY THIS WARRANTY.

• IMPORTANT FCC INFORMATION:

TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION.
THE FCC GRANT IS BASED ON THE PRODUCT'S EMISSION, MODULATION, AND
TRANSMISSION CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING
FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES
(E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE PRODUCT (E.G., HOW THE
PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE
FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A
TRANSMITTING PRODUCT WITHOUT A VALID GRANT.

44 Safety, Regulatory & Legal

YOU MUST NOT MAKE OR ENABLE ANY CHANGES

MOTOROLA STRONGLY

Copyright & Trademarks

Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.motorola.com

Note:

Do not ship your product to the above address. If you need to return your product for
repairs, replacement, or warranty service, please contact the Motorola Customer Support
Center at:
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be available
in all areas; additional terms, conditions and/or charges may apply. Contact your service
provider for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.

Note:

The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. Google, the Google logo, Google Maps, Google Talk, Google
Latitude, Gmail, YouTube, Picasa, Google Books, Google Docs, Google Goggles, Google
Finance, Google Places, Google Maps Navigation Beta, Google Calendar, Android and
Android Market are trademarks of Google, Inc. All other product or service names are the
property of their respective owners.
© 2012 Motorola Mobility, Inc. All rights reserved.

Caution:

Motorola does not take responsibility for changes/modification to the transceiver.
Product ID: Motorola DEFY XT (XT556)
Manual Number: TBD-A

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