Introducing your new MOTO™ ZN4 CDMA wireless phone!
Connect on So Many Levels
downloads, or swapping an optional memory card – you’ll be on top of all the latest news and views to share!
Rich Multimedia Experience
removable memory slot to save many more songs!
A handy digital camera lets you take great quality pictures. Save images on your phone or on the memory card.
Or...make a mini-movie with your phone’s camcorder.
Handsfree Convenience
to music.
– Whether it’s with work or friends, connect in all kinds of ways – voice, messaging,
– Use the robust music player to listen to your tunes. Slip a microSD card into the
– Use your phone with Bluetooth® wireless headsets to answer and make calls or listen
1
Here’s a quick anatomy lesson.
Speaker
Power Key
Music Key
Headset Jack
O
Lock Switch
Volume Keys
Voice Key
microSD Memory
Micro USB Port
Card Slot
Camera Key
Microphone
2
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
Note:
Do not ship your phone to the above address. If you need to
return your phone for repairs, replacement, or warranty service,
please contact the Motorola Customer Support Center at:
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider,
and/or the provider’s network settings may limit the feature’s
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this
user’s guide are based upon the latest available information and
are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. All other product or service names are
the property of their respective owners. The Bluetooth trademarks
are owned by their proprietor and used by Motorola, Inc. under
license. Java and all other Java-based marks are trademarks or
registered trademarks of Sun Microsystems, Inc. in the U.S. and
other countries. Microsoft, Windows and Windows Me are
registered trademarks of Microsoft Corporation; and Windows XP
is a trademark of Microsoft Corporation.
Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user’s authority to
operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in semiconductor
memories or other media. Laws in the United States and other
countries preserve for Motorola and third-party software providers
certain exclusive rights for copyrighted software, such as the exclusive
rights to distribute or reproduce the copyrighted software. Accordingly,
any copyrighted software contained in the Motorola products may not
be modified, reverse-engineered, distributed, or reproduced in any
manner to the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the copyrights,
patents, or patent applications of Motorola or any third-party software
provider, except for the normal, non-exclusive, royalty-free license to
use that arises by operation of law in the sale of a product.
A number next to a menu icon tells how
many you have of each category, for
example, messages or missed calls.
A
Contacts
B
Messages
C
Recent Calls
D
Videos
E
Browser
menu map
6
menu map
F
Email
G
Voi c em ai l
H
Photos
I
Calendar
J
Alarm Clock
L
Settings
• Sound Settings
• Display Settings
• Connection Settings
• General Settings
• Browser Settings
• Call Settings
• Contact Settings
• Messaging Settings
• Calendar Settings
• Multimedia Settings
M
World Clock
N
Notepad
O
Music
P
Voice Recognition
Q
Camera
R
Calculator
Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kinddust and dirt
Don’t expose your phone to water, rain,
extreme humidity, sweat, or other moisture. If
it does get wet, don’t try to accelerate drying
with the use of an oven or dryer, as this may
damage the phone.
extreme heat or coldcleaning solutions
Avoid temperatures below 0°C/32°F or
above 45°C/113°F.
microwavesthe ground
Don’t try to dry your phone in a microwave
oven.
Don’t expose your phone to dust, dirt, sand,
food, or other inappropriate materials.
To clean your phone, use only a dry soft cloth.
Don’t use alcohol or other cleaning solutions.
Don’t drop your phone.
Use and Care
7
get started
CAUTION:
Before using the phone for
the first time, read the Important Safety and Legal Information guide included in
the box.
about this guide
symbols
This means a feature is
network/subscription dependent and may
not be available in all areas. Contact your
service provider for more information.
8
This means a feature requires an optional
accessory.
get started
battery
battery use & safety
IMPORTANT: HANDLE AND STORE BATTERIES
PROPERLY TO AVOID INJURY OR DAMAGE.
battery issues arise from improper handling of
batteries, and particularly from the continued use of
damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred,
or otherwise attempt to change the form of
your battery.
• Don’t let the phone or battery come in
contact with water.
phone’s circuits, leading to corrosion. If the
Water can get into the
Most
phone and/or battery get wet, have them
checked by your carrier or contact Motorola
even if they appear to be working properly.
• Don’t allow the battery to touch metal
If metal objects, such as jewelry, stay
objects.
in prolonged contact with the battery contact
points, the battery could become very hot.
• Don’t place your battery near a heat
Excessive heat can damage the
source.
phone or the battery. High temperatures can
cause the battery to swell, leak, or
malfunction. Therefore:
•
Do
not
dry a wet or damp battery with an
appliance or heat source, such as a hair
dryer or microwave oven.
•
Avoid leaving your phone in your car in
high temperatures.
DOs
• Do avoid dropping the battery or phone.
Dropping these items, especially on a hard
surface, can potentially cause damage.
• Do contact your service provider or
Motorola if your phone or battery has been
damaged from dropping or high
temperatures.
IMPORTANT: USE MOTOROLA ORIGINAL
PRODUCTS FOR QUALITY ASSURANCE AND
SAFEGUARDS.
authentic Motorola batteries from non-original or
counterfeit batteries (that may not have adequate
safety protection), Motorola provides holograms on its
batteries. Consumers should confirm that any battery
they purchase has a “Motorola Original” hologram.
Motorola recommends you always use
Motorola-branded batteries and chargers.
mobile devices are designed to work with Motorola
To aid consumers in identifying
Motorola
get started
9
batteries. If you see a message on your display such
as
Invalid Battery
Important:
damage to the phone caused by non-Motorola
batteries and/or chargers.
Warning:
may present a risk of fire, explosion, leakage, or other
hazard.
10
or
Unable to Charge
•
Remove the battery and inspect it to confirm
that it has a “Motorola Original” hologram;
•
If there is no hologram, the battery is not a
Motorola battery;
•
If there is a hologram, replace the battery and
retry charging it;
•
If the message remains, contact a Motorola
Authorized Service Center.
Motorola’s warranty does not cover
Use of a non-Motorola battery or charger
, take the following steps:
get started
PROPER AND SAFE BATTERY DISPOSAL AND
RECYCLING
Proper battery disposal is not only important for
safety, it benefits the environment. Consumers may
recycle their used batteries in many retail or service
provider locations. Additional information on proper
disposal and recycling may be found on the Web:
•
www.motorola.com/recycling
•
www.rbrc.org/call2recycle/
Disposal:
in accordance with local regulations. Contact
your local recycling center or national
recycling organizations for more information on how to
dispose of batteries.
Warning:
they may explode.
Promptly dispose of used batteries
Never dispose of batteries in a fire because
(in English only)
install the battery
Remove the
1
battery door.
2
Insert the
battery by
aligning the
metal
contacts
and then
gently
pressing it
into place.
3
Replace the battery door.
charge the battery
New batteries are not
fully charged. Plug the
battery charger into
your phone and an
electrical outlet. Your
phone may take
several seconds to
start charging the battery. When the battery is fully
N
charged, your phone displays
You can also charge your battery by connecting a cable
from your phone’s USB port to a USB port on a
computer. Both your phone and the computer must be
turned on, and your computer must have the correct
software drivers installed.
.
conserve battery charge
Using certain features can quickly deplete your
battery’s charge.
These features can include
get started
11
downloading music, using the camera, replaying
O
Message Dialpad Menu Contacts
video clips, and using Bluetooth® wireless
connections.
To conserve your battery’s charge, turn Bluetooth
power off when not in use (see page 92).
turn it on & off
To turn on your phone
press and hold the Power
O
) until the display
key (
turns on .
The phone may take
several seconds to turn on.
If prompted, enter your
four-digit unlock code to unlock the phone.
To turn off your phone
O
).
(
,
, press and hold the Power key
make a call
Enter a phone number and tap
Call
.
answer a call
When your phone rings and/or vibrates, open the
Answer
phone or tap
.
end a call
To “hang up,” tap
You can also end a call by closing the flip if you are not
connected to a headset or a handsfree car kit and are
not using the speakerphone. Closing the flip does not
end these activities:
•
a data connection using a USB cable to
connect the phone to a computer
End Call
.
12
get started
•
wallpapers, screen savers, banners, and other
similar applications
•
active BREW® download sessions, such as
downloading music or ringtones
store a phone number
1
Enter the phone number and tap
2
Tap either
existing contact.
New Contact
or
Edit
Save
.
to add a number to an
call a stored phone
number
1
Tap
Contacts
.
2
Tap the icon next to the name to call the contact.
see your phone number
From the main screen, tap
Your phone number is at the top of the screen.
Settings
and then tap
Phone
.
get started
13
basics
Message
Thu, Mar 13 4:27pm
Dialpad Menu Contacts
8110
Message
Phone
MusicMediaCenterSettings
ToolsBrowserVCast TV
VZ NavVCast VideoGames
BluetoothCalls
Dialpad Back Contacts
See page 2 for a basic phone diagram.
main screen
The main screen appears when you turn on the phone.
14
basics
To dial a number, enter the number and tap
Note:
When the flip is closed, the main screen shows
different feature shortcuts.
Menu
to open the main menu:
Ta p
Call
.
Your phone shows system status indicators across the
EV
1X
top of the display:
alert/indicator
0
Signal Strength
Indicates when the phone is in an EVDO coverage
area (necessary for V CAST services). 1X indicates
when the phone is in a 1x-RTT coverage area. The
number of bars show the strength of each signal.
2
Roaming
Indicates when the phone is roaming off your home
network.
5
SSL
Indicates that application verification is via SSL
during a download session.
alert/indicator
L
Data Call, Tethered, or Embedded
WAP/BREW Application
Shows during data calls, tethered mode, or
WAP/BREW application.
M
Dormant
Indicates that the phone is dormant and the Internet
connection is active.
9
No Service
Indicates that the phone is in area with no service
coverage.
8
TTY
Indicates that the phone is in TTY mode.
t
Voice Call
Shows during an active voice call.
basics
15
alert/indicator
P
E911
alert/indicator
q
Speakerphone
Indicates that
O
Location On
Indicates that
N
Shows battery strength. The more bars, the greater
the charge.
n
All Sounds Off
Indicates that
o
Alarm Only
Indicates that
r
Vibrate On
Indicates that
16
E911
is On.
Location
Battery Level
Master Volume
Master Volume
Master Volume
basics
is set to On.
is set to
is set to
is set to
Off
.
Alarm Only
Vibrate On
.
.
Indicates speakerphone is on.
s
Missed Call
Indicates that a call was missed.
g
Message
Shows when you receive a new message.
x
Calendar Event
Shows that you have calendar appointments.
y
New Voicemail
Shows when a voicemail message is received.
A
Alarm On
Shows when an alarm has been set.
alert/indicator
O
Message Dialpad Menu Contacts
E
Bluetooth Power On
Indicates that Bluetooth power is on. (To conserve
battery charge, turn off Bluetooth power when not
in use. See page 92.)
I
Bluetooth Connection Active
Indicates that your phone is paired with another
Bluetooth device.
adjust volume
Press the Volume keys to:
•
turn off an incoming call alert
•
change the earpiece or Bluetooth device
volume during calls with the flip open
•
change the ringer volume from the main
screen (with the flip open)
Tip:
Sometimes silence is golden. That’s why
you can quickly set your ringer to
pressing down on the Volume keys while in
the main screen. With the flip closed, you can
Vibrate Only
cha ng e t o
the Vibrate touch sensitive button.
by pressing and holding
All Sounds Off
change sound settings
Press down on the
Volume keys to lower the
volume. The volume
screen appears when
you switch settings.
Vibrate Only
Switch to
Alarm Only
, and, finally,
. Press up on the Volume keys to go up from
Sounds Off
silent to vibrate and then up to the volume settings.
, then
All
by
basics
17
handsfree
Note:
The use of wireless phones while driving may
cause distraction. Discontinue a call if you can’t
concentrate on driving. Additionally, the use of
wireless devices and their accessories may be
prohibited or restricted in certain areas. Always obey
the laws and regulations on the use of these products.
handsfree speaker
You can use your phone’s handsfree speaker to make
calls without holding the phone to your ear.
The handsfree speaker stays on until you press and
hold the Smart/Speakerphone key again with the flip
open or turn off the phone.
Note:
The handsfree speaker won’t work when your
phone is connected to a handsfree car kit or headset.
basics
18
flip open
To activate the speakerphone during a call
and hold the Smart/Speakerphone key.
You will hear an audio alert and see the speakerphone
q
indicator
the screen.
To end the call
that tells you the call ended. The speakerphone is still
on for your next call or key press.
Note:
speakerphone does not end the call.
To turn off the speakerphone
Smart/Speakerphone key.
Note:
Turning off the speakerphone does not end the call.
. You also briefly see
, tap
End Call
Closing the phone while using the
You can turn off the speakerphone during a call.
SPEAKER PHONE ON
. You will hear an audio alert
, press and hold the
, press
on
flip closed
1
Open your phone.
2
Press and hold the Smart/Speakerphone key to
turn on the speakerphone.
3
Enter the number you want to call and tap
4
When the call connects, close the phone and
continue your conversation using the
speakerphone.
5
To end the call, press and hold the
Smart/Speakerphone key. You will hear a soft
audio alert.
Call
.
accessory volume settings
(car kit or headset)
To adjust volume of Bluetooth wireless headsets or
car kit accessories, press up or down on your phone’s
Volume keys during an active call.
standalone mode
Note:
Consult airline staff about the use of
in flight. Turn off your phone whenever instructed
Mode
to do so by airline staff.
Use standalone mode to turn off your phone’s calling
features in locations where wireless phone use is
prohibited.
Bluetooth in standalone mode
phone’s other non-calling features.
1
2
3
4
5
You cannot make or receive calls or use
, but you can use your
Ta p
Menu
to open the menu.
Ta p
Settings
.
Ta p
Phone
.
Ta p
Standalone Mode
Ta p On.
.
Standalone
Your phone indicates that
displaying indicators and a message on the main
screen.
Standalone Mode
is set to On by
basics
19
change lock code
lock & unlock phone
Your phone’s four-digit
last four digits of your phone number. If your service
provider didn’t change this code, you should change it.
1
Ta p
Menu
to open the menu.
2
Ta p
Settings
3
Ta p
Phone
4
Ta p
Security
5
When prompted, enter the lock code.
6
Ta p
Edit Codes
7
Ta p
Phone Only
8
Enter the new four-digit lock code in the
entry area.
Code
9
Ta p OK.
basics
20
.
.
.
.
or
Calls & Services
lock code
is originally set to the
.
Enter New
You can lock your phone to keep others from using it.
To lock or unlock your phone, you need the four-digit
lock code (which is originally set to the last four digits
of your phone number).
Note:
You can make emergency calls on a locked
phone (see page 39). A locked phone still rings or
vibrates for incoming calls or messages,
need to unlock it to answer
To manually lock your phone:
1
Ta p
Menu
to open the menu.
2
Ta p
Settings
.
3
Ta p
Phone
.
4
Ta p
Security
.
5
Enter the lock code.
6
Ta p
Lock Phone Now
.
.
but you
To automatically lock your phone whenever you
turn it off:
1
Tap
Menu
to open the menu.
2
Tap
Settings
.
3
Tap
Phone
.
4
Tap
Security
.
5
Enter the lock code.
6
Tap
Phone Lock
.
7
Tap
On Power Up
.
To unlock the phone
Enter Lock Code
the
, enter the four-digit lock code in
entry area.
manage memory
You can store multimedia content, such as songs and
photos, on your phone’s internal memory or on a
removable microSD memory card.
Note:
If you download a copyrighted file to your phone
and store it on your memory card, you can use the file
only when your memory card is inserted in your
phone. You cannot send, copy, or change copyrighted
files.
install memory card
1
Open the
memory card
slot cover on
the side of
your phone
and slide the
memory card
in.
2
Replace the slot cover.
To remove the memory card
remove the battery door, remove the battery, and
carefully slide the memory card out.
, turn off the phone,
basics
21
set memory for multimedia
content
You can set whether multimedia content that you
download or create with your phone’s camera is
stored in phone memory or on the memory card.
Note:
If you have not properly inserted a memory card
Memory Card
or
in your phone, you will not see
1
Ta p
Menu
to open the menu.
2
Ta p
Settings
.
3
Ta p
Memory
.
4
Ta p
Save Options
.
5
Ta p
6
Pictures, Videos
Ta p
Phone Memory
, or
or
Card Memory
Sounds
.
.
Save Options
view memory information
1
Ta p
Menu
to open the menu.
basics
22
2
Ta p
Settings
.
3
Ta p
Memory
.
4
Ta p
Phone Memory
Note:
card in your phone, you will not see
5
Ta p
.
Phone Memory Usage
My Videos, My Music
or
Card Memory
If you have not properly inserted a memory
, or
.
or
Card Memory Usage; My Pictures
My Sounds
.
move files from phone to memory
card
You can move files (such as pictures, video clips,
sounds, and music files) to your memory card to free
up phone memory.
Caution:
from the phone.
Note:
moved from the phone to the memory card.
Moving a file to the memory card deletes it
Ringtones and certain image files cannot be
Memory Card
.
,
To move photos, video, or sound clips:
1
From the main screen, tap
2
Tap (
My Pictures, My Videos
A memory card icon in the picture thumbnail or
next to a video file indicates that the
on the memory card.
f
in the picture thumbnail indicates that the
An
picture came preloaded on your phone and
cannot be moved to the memory card.
If the picture or video is not marked with a
memory card icon, it is stored on the phone.
3
Tap the file you want to move.
4
Tap
Send
and then tap
MediaCenter
, or
My Sounds
Memory Card
.
.
file
is stored
.
TTY operation
You can use an optional teletypewriter (TTY) device
with your phone to send and receive calls. You must
plug the TTY device into the phone’s headset
connector and set the phone to operate in one of
three TTY modes.
Notes:
A TTY is a communication device used by
•
people who are hard of hearing or have a
speech impairment. TTY does not work from
mobile phone to mobile phone.
•
Use a TSB-121 compliant cable (provided by
the TTY manufacturer) to connect the TTY
device to your phone.
•
Set the phone to Medium volume level for
proper operation. If you experience a high
number of incorrect characters, adjust the
volume as needed to minimize the error rate.
•
For optimal performance, your phone should
be at least 12 inches (30 centimeters) from the
basics
23
TTY device. Placing the phone too close to the
TTY device may cause high error rates.
set TTY mode
ù
When you set your phone to a TTY mode, it
operates in that mode whenever a TTY device is
connected.
1
Ta p
Menu
to open the menu.
2
Ta p
Settings
.
3
Ta p
Call
.
4
Ta p
TTY Mode
.
TTY Mode
can include these options:
option
TTY Full
24
Transmit and receive TTY
characters.
basics
option
TTY + Talk
(VCO)
TTY + Hear
(HCO)
TTY Off
5
Tap a mode to select it.
In a TTY mode, your phone displays the international
TTY symbol and mode setting during a TTY call.
Receive TTY characters but transmit
by speaking into microphone.
Transmit TTY characters but receive
by listening to earpiece.
All TTY modes are turned off.
return to voice mode
To return to standard voice mode, select
TTY MODE
the
menu.
TTY OFF
from
voice privacy
Encrypt outgoing voice calls and use secure channels
when available:
1
Tap
Menu
to open the menu.
2
Tap
Settings
.
3
Tap
Call
.
4
Tap
5
Tog g l e i t t o On.
Voice Privacy
.
basics
25
personalize
sounds
You can set how your phone alerts you to incoming
calls or other events.
master volume
1
Open your phone.
2
Press up or down on the Volume keys for the
desired setting:
High, Med High, Med, Med Low, Low
incoming calls and other events, depending on
the detail settings.
Vibrate Only
—The phone vibrates to indicate an
incoming call.
personalize
26
—Your phone rings for
Alarm Only
—Your phone plays an audible alarm to
alert you to events. You are not able to change
detail settings for events.
All Sounds Off
incoming calls or other events.
—The phone does not alert you to
sounds for calls, events, & alerts
Note:
Master Volume
Med Low
, or
1
Ta p
2
Ta p
3
Scroll down and tap
4
Ta p
must be set to
Low
.
Menu
to open the menu.
Settings
.
My Ringtones
.
Sounds
High, Med High, Med
.
,
5
Tap a desired ringtone and tap
Note:
Ta p
Play
to preview the ringtone.
6
Tap
Ringtone, Contact ID, Message Alert
Set As
, or
Voicemail Alert
.
.
Note:
Normal airtime and/or carrier usage charges
may apply.
talking phone
get ringtones
1
Tap
Menu
to open the menu.
2
Tap
Settings
.
3
Scroll down and tap
4
Tap
My Ringtones
5
Tap
Get New Ringtone
6
On the
GET NEW RINGTONES
Your phone connects to the ringtone collections
site. Follow the prompts on the screen to browse
ringtone lists and to select and download a
ringtone.
.
.
Sounds
.
screen, tap
Get New App
You can set your phone to
press keys, receive a call with caller ID available, or
scroll through recent calls or contacts:
1
Ta p
Menu
to open the menu.
2
Ta p
Settings
.
3
Scroll down and tap
4
Ta p
Voice Readout
.
5
Toggle
Recent Call Entries
or
Ta p
Caller ID Repeat
Keypad Digits, Contact List Entries, Main Menu Entries
Caller ID Alert
.
.
, or
Caller ID Alert
and tap
speak aloud
Sounds
.
Ring Only, Caller ID Then Ring
when you
to On.
personalize
,
, or
27
voice recognition
Your phone’s voice recognition feature lets you make
calls and complete other actions by speaking
commands to your phone.
voice recognition tips
•
When speaking the name of a
say the name exactly as it is listed. For
example, to call the mobile number for an
entry named Bill Smith, say “Call Bill Smith
mobile.” (If the entry includes only one
number for Bill Smith, say “Call Bill Smith.”)
•
Speak numbers at a normal speed and
volume, and pronounce each digit distinctly.
Avoid pausing between digits.
•
You can set your phone to play voice
command instructions through the
speakerphone by pressing the Voice
Command key, which opens the
personalize
28
Contacts
entry,
VOICE COMMANDS
menu. If you use the
call, audio plays through the phone’s earpiece
when the call connects. You can turn this
feature off (see page 33).
voice commands
1
With the phone flip closed, press and hold the
Voice Command key on the right side of the
phone.
Note:
With the phone open, press and release
the Voice Command key. Pressing and holding the
key activates voice recording.
Your phone says
list of voice commands.
Call
command to place a
Please say a command
and displays a
Loading...
+ 81 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.