Motorola T56JV1 Users manual

MOTOROLA Q11 23/07/08

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HELLOMOTO

congratulations

The

MOTO

Q11™ is a phone with a distinct edge—personalization, music, videos, and e-mail—all in a streamlined, intelligent, must-have phone.

The power to multitask is paired with cutting edge Microsoft Windows Mobile technology: integrated

Bluetooth®, 3MP camera, HTML browser, GPS satellite navigation

a stylish and ultra-thin design.

We’ve crammed all the main features of your phone into this handy guide, and in a matter of minutes you’ll see just how easy your phone is to use. Browse the menus and press discover.

So go on, check it out.

Caution:

please read the at the back of this guide (page 50).

and

full multimedia support

to see more. You may be surprised at what you

Before using your phone for the first time,

important legal and safety

, and more…all in

WiFi

information

more information

on the Web

Download manuals and more:

www.motorola.com/consumer/support

Microsoft™ Windows™ Mobile Support:

www.microsoft.com/windowsmobile/help/smartphone/

on the phone

Press

Start

1 Help and Quickstart

this guide

symbols in this guide

This means a feature depends on your network, SIM card, or subscription and may not be available everywhere. Contact your service provider for more information.

This means a feature needs an optional accessory.

contents

your phone . . . . . . . . . . . . . . . 4

menu map . . . . . . . . . . . . . . . . 5

get started. . . . . . . . . . . . . . . . 6

assemble & charge . . . . . . . 6

turn it on & off . . . . . . . . . . . 7

menu navigation. . . . . . . . . . 7

basic navigation keys . . . . . . 7

make a call . . . . . . . . . . . . . . 7

answer a call . . . . . . . . . . . . 7

end a call . . . . . . . . . . . . . . . 8

adjust volume. . . . . . . . . . . . 8

save a contact . . . . . . . . . . . 8

call a contact . . . . . . . . . . . . 8

transfer your contacts . . . . . 8

set up & go . . . . . . . . . . . . . 8

storage card . . . . . . . . . . . . . 9

home screen basics . . . . . . . . 9

status indicators. . . . . . . . . 10

calls . . . . . . . . . . . . . . . . . . . . 10

recent calls . . . . . . . . . . . . . 10

redial a number . . . . . . . . . 10

return a missed call . . . . . . 11

go handsfree . . . . . . . . . . . 11

in-call menu . . . . . . . . . . . . 12

three-way calling . . . . . . . . 12

speed dial . . . . . . . . . . . . . . 13

more call features. . . . . . . . 14

call times and costs . . . . . . 14

emergency calls . . . . . . . . . 15

contacts . . . . . . . . . . . . . . . . . 15

SIM contacts, phone contacts 15

edit or delete a contact . . . 15

send a message to a contact 15

store more than a number . 16

more contacts features . . . 16

messages. . . . . . . . . . . . . . . . 17

send a message . . . . . . . . . 17

receive & read messages. . 18

set up e-mail . . . . . . . . . . . . 19

messaging shortcuts . . . . . 20

messaging quick reference. 21

instant messager . . . . . . . . 24

text entry . . . . . . . . . . . . . . 24

voicemail. . . . . . . . . . . . . . . 25

tips & tricks . . . . . . . . . . . . . . 26

personalize. . . . . . . . . . . . . . . 27

home screen. . . . . . . . . . . . 27

profiles & sounds . . . . . . . . 27

time & date. . . . . . . . . . . . . 27

personalize my Q . . . . . . . . 28

task manager . . . . . . . . . . . 28

more personalize features . 28

photos . . . . . . . . . . . . . . . . . . 29

take a photo . . . . . . . . . . . . 29

photo options . . . . . . . . . . . 30

manage your photos. . . . . . 30

edit your photos . . . . . . . . . 30

contents

videos . . . . . . . . . . . . . . . . . . 31

record a video . . . . . . . . . . 31

video options . . . . . . . . . . . 31

play a video clip . . . . . . . . . 32

video playback options . . . . 32

manage your videos. . . . . . 32

set up music . . . . . . . . . . . . . 33

what music transfer tools do I

need? . . . . . . . . . . . . . . . . . 33

do I need a storage card?. . 33

what music file formats can I play?

what headphones can I use? 33

get music. . . . . . . . . . . . . . . . 33

rip a CD . . . . . . . . . . . . . . . 33

transfer music to your phone 34

play music & media . . . . . . . 35

media player controls. . . . . 35

wake up media player . . . . 36

turn off media player . . . . . 36

media player tips . . . . . . . . 36

web browser . . . . . . . . . . . . . 37

browser shortcuts . . . . . . . 37

third-party applications . . . . 37

Internet Sharing . . . . . . . . . 38

Bluetooth® wireless. . . . . . . 41

turn Bluetooth power on or off 41

pair with a headset or handsfree

device. . . . . . . . . . . . . . . . . 41

send objects to another device 42

use your phone as a PC remote 42

advanced Bluetooth features 43

synchronize . . . . . . . . . . . . . . 44

sync with a computer. . . . . 44

sync over the air . . . . . . . . . 45

WiFi . . . . . . . . . . . . . . . . . . . . 46

turn WiFi on . . . . . . . . . . . . 46

WiFi search & connect . . . . 46

tools . . . . . . . . . . . . . . . . . . . . 47

add calendar event . . . . . . . 47

set alarm . . . . . . . . . . . . . . 47

calculator . . . . . . . . . . . . . . 47

documents to go . . . . . . . . 47

security. . . . . . . . . . . . . . . . . . 48

lock & unlock phone . . . . . . 48

master reset . . . . . . . . . . . . 48

master clear . . . . . . . . . . . . 49

management . . . . . . . . . . . . . 49

file manager . . . . . . . . . . . . 49

task manager . . . . . . . . . . . 49

call manager . . . . . . . . . . . . 49

wireless manager . . . . . . . . 50

removing programs. . . . . . . 50

Windows update . . . . . . . . 50

network . . . . . . . . . . . . . . . 50

the small print . . . . . . . . . . . . 52

your phone

F n

3.5mm Headset Jack

Mini USB Port

Charge and

connect phone

accessories.

Left Soft Key

Navigate menus.

Select Key

Selects menu

items.

Home Key

Right Soft Key

Microphone

ALT Key

Enter Key

Space Key

Caps Key

Back Key

Power/End Key

Call/Answer Key

Navigation Key

Make & answer

calls.

Turn on & off, hang up, exit menus.

Volume Keys

Undo/Back Key

your phone

menu map

To open the menu from the home screen, press

Start

(the left soft key).

Messaging

• Text Messages

•MMS

•E-mail

(

Contacts

Calendar

Internet Explorer

Call History

ActiveSync

Documents To Go

File Manager

Games

Pictures & Videos

Personalize My Q

Help and QuickStart

Ta s k s

Accessories

]

Bluetooth

)

Settings

• Phone

• Sounds

• Profiles

• Home Screen

•Clock & Alarm

• Connections

• Security

• Remove Programs

• Power Management

• Accessibility

• Regional Settings

• Owner Information

• About

• Error Reporting

• TTY Settings

• Text Input Settings

• Unread Message Alert

• Phone Information

[

Media Center

Windows Media

* Network Dependent This is the standard main menu layout.

menu may be different

Your phone’s

Messenger

Speed Dial

Voice N o t e s

Voice Recognition

System Tools

Internet Sharing

Windows Live

Debug Apps

Call Manager

Clock & Alarm

Flash Light

Games and Apps

Getting Started

Instant Messenger

Camera and Album

menu map

get started

removing battery

microSD

SIM

removing microSD

let’s get you up and running

assemble & charge

Caution:

See page 50 for battery use & safety information.

get started

turn it on & off

Home Key

Power/ End Key

Undo/ Back Key

Call

Key

Right Soft

Key

Left Soft

Key

Navigation

& Select Key

Press and holdP for a few seconds to turn the phone on/off.

menu navigation

Press

Start

recently used programs.

Press menu items.

Press the navigation key down, left or right to highlight a menu option.

Tip:

press its alphabet key to select it.

Press s to select the highlighted option.

In certain screens press soft key) to show the menu options.

(left soft key) to open your

All Programs

to display all main

When a menu list is alphabetized,

up,

(right

basic navigation keys

Note:

Your phone has a further three customizable keys at the bottom of the keyboard. These keys are instantly recognizable by the circle icon markers.

make a call

Enter a number from the home screen and press

answer a call

When your phone rings or vibrates, press

Answer

get started

end a call

PressP.

adjust volume

You can adjust the volume during a call by pressing the up or down volume keys on the side of the phone (see page 4). To mute a call, press

Mute

save a contact

Enter the number on the home screen and press

Select whether to save it on your phone ( on your SIM card ( and press

Save

SIM Contact

again.

), enter the contact details

Save

Outlook Contact)

call a contact

Press

Start

Contacts

Scroll through the list to highlight the contact.

Press N.

transfer your contacts

To transfer your contacts from your old phone to your new

MOTO

Q11™, simply save all your contacts to your SIM card on your old phone. When you put the SIM card into your new

MOTO

Q11™, the contacts will all be in your

contacts list.

Note:

SIM contacts only let you store basic information such as name and number. Other details may be lost and multiple numbers may be stored as multiple contacts.

set up & go

Read how to set up all the most important features on your phone, using the

Find it: Start

You can learn how to:

•

Set the date and time.

•

Set up your e-mail.

•

Set up your phone password.

•

As well as learning how to set a cool background and ringtone.

Getting Started

application.

get started

storage card

Start

Home Service

Text Messages (0)

No upcoming appointments.

Profile: Normal

12:00 PM

07/27/08

Contacts

Recent programs

Status reminders

Find it: Start

While your phone is charging, why not check out all the cool content on the microSD storage card supplied with your phone. The supplied content can include and most of your new phone.

To install the applications

instructions.

Tip:

where you wish to save the applications. To maximize the performance of your phone, it is highly recommended that you save to the storage card.

You can use your microSD storage card (up to 32 GB) to store more content, such as music, photos, video clips, documents and data.

File Manager

Storage Card

Social Networking

When installing the applications,you will be asked

applications, to help you make the

, simply follow the on-screen

GPS, WiFi

home screen basics

some hom e screen basics

The home screen appears when you turn on the phone. Press

Note:

Press shortcuts, and press status fields. Press

to return to the home screen at any time.

Your home screen may look different to this one.

right/left to scroll through the application

down/up to scroll through the

to select an item.

home screen basics

status indicators

Status indicators can appear at the top of the home screen:

w C

D G

)

H I Q

< % J

New voicemail.

New message.

Bluetooth® connected.

Call forwarding is on.

Network connection:

•

roaming

•

home GPRS

•

)

roaming GPRS

•

EDGE (faster connection)

Your active line - if you’ve got more than one.

Current ring style - Q ( (

Normal, Outdoor

Speakerphone is on.

Battery level.

Signal strength.

, or

Automatic

Silent

), < (

Vibrate

), none

calls

it’s good to talk

For the basics, see page 7. Now do some clever stuff:

recent calls

Your phone keeps lists of your recent calls, even if they didn’t connect.

Find it: Start

To call an entry, highlight it and press N.

To >

To or

You can also press

redial a number

Call History

send a message

Send Text Message

filter

your recent calls, press

Outgoing Calls

From the home screen, press N to see a list of recently dialed calls.

Scroll to the entry you want to call and press N.

to an entry, highlight it and press

E-mail, Delete

Missed Calls, Incoming Calls

Save

the entry.

calls

return a missed call

If you miss a call, your phone will alert you on the home screen. To return a missed call:

Scroll to

Missed calls

on the home screen and press s.

Scroll to the number and press N to call it, or press

to view the missed call details.

go handsfree

Go handsfree and make calls without holding the phone to your ear.

features

use the speakerphone

Pressh during a call to turn the handsfree speaker on/off. A the speaker is on.

Note:

The handsfree speaker won’t work when your

phone is connected to a car kit or headset.

at the top of your display indicates

features

use a wired headset

Plug an optional mono or stereo wired headset into the 3.5mm headset jack.

Start>Settings

Note:

set to

use a Bluetooth® headset

Go wireless and use a mono or stereo Bluetooth headset. See page 40 for more on Bluetooth.

Note:

between the phone and your headset.

set auto answer

Set how quickly calls are automatically answered during handsfree operation:

Start>Settings

Note:

set to

Phone >Auto Answer

These settings do not apply when the ring type is

Silent

During a call press

Phone >Auto Answer

These settings do not apply when the ring style is

Silent

Menu>Handsfree On

Off

to switch

calls

features

change volume

Press the side volume keys to change the headset volume during a call.

in-call menu

During a call you can access the in-call menu by pressing

. Options can include:

•

Hold or Unhold

•

Mute

•

Spkrphone On

•

Conference

•

Record

Note:

State and Federal laws regarding privacy and recording of phone conversations. Always obey the laws and regulations on the use of this feature.

•

Contacts

•

Save/View Contact

- hold the call.

Unmute

- silence your microphone.

Off

- turn speakerphone on or off.

- join your calls in a conference call.

Stop Recording

Recording of phone calls is subject to varying

- access list of contacts.

- record your conversation.

- save or view the contact details.

•

View Calendar

Call History

- access your calendar events.

- access recent calls.

three-way calling

While connected to a call:

Place your current call on hold by pressing N.

Enter the number of the other person you wish to connect to a three-way call and press

Once you are connected to the other person, you can press

Swap

to switch between the calls, or press

Conference

to combine them.

receive a second call

If you

•

To answer the second call and put the first call on hold, press

Answer

. Then, you can press between the calls, or press them.

•

To send the second call to your voicemail, press

while you are already on a call:

Menu >Conference

Swap

to switch

to combine

Ignore

speed dial

You can use speed dialing in two ways - speed dialing for up to 98 phone numbers or quick access shortcuts to main menu items.

calls

To use speed dial entries, press and hold the single-digit speed dial number. If the speed dial is two digits, press the first digit, then press and hold the second digit. Your phone will dial the number or open the feature.

phone numbers

Press

Start >Contacts

Scroll to the contact you want and presss.

Scroll to the phone number or e-mail address.

Press

Menu>Add to Speed Dial.

Keypad Assignment

Note:

Speed dial 1 is reser ved for calling your

, select the speed dial number to use.

voicemail.

Press

Done

delete

a speed dial entry, press

the entry, then press

Menu >Delete

Start >Speed Dial

, scroll to

menu shortcuts

Press

Start

Highlight the application you want a shortcut for and press

Menu >Add Speed Dial

Keypad Assignment

, select the shortcut number to use.

Press

Done

Note:

To delete a shortcut, press the shortcut, then press might add a

Voicemail

shortcut you cannot delete.

Start >Speed Dial

Menu >Delete

. Your service provider

more call features

features

make international calls

Press and hold 0 to insert the international access code (shown as to dial the country code and phone number.

set answer options

Answer a call by pressing any key:

Start >Settings >Phone>Call Options >Any Key Answer

forward calls

Forward calls to another number:

Start >Settings >Phone>Call Forwarding

). Then, press the keypad keys

, scroll to

calls

features

silence ringtone

When your phone rings, press the side volume keys to silence your ringtone.

voice dial

To voice dial, press and hold h in your home screen. When prompted, say “Call”, then wait for the prompt and clearly say the number or contact name.

restrict calls

Restrict outgoing or incoming calls:

Start

Press

Select which incoming and outgoing calls to block.

Settings >Phone >Call Barring

call times and costs

These features give you a rough idea of how much call time you’ve used and the cost. Note that these figures may not

match what your service provider charges you, as they’re not measured in the same way.

features

view call timers

Press

Start >Call History, t

reset call timers

Press

Start >Call History,

press

Menu >Reset Timers

hen press

then press

Menu >View Timers

, then

emergency calls

To call an emergency number, enter the emergency number and press

Your service provider programs emergency phone numbers (such as 112 or 911) that you can call under any circumstances, even when your phone is locked.

Emergency numbers vary by country. Your phone’s pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues.

calls

contacts

made a new friend? save their number.

For the basics see page 7.

SIM contacts, phone contacts

To create a new contact stored on your SIM card:

Find it:

Start

Contacts

New

SIM Contact

To create a new contact stored on your phone:

Find it:

Start

Contacts

New

Outlook Contact

edit or delete a contact

Press

Start

Contacts

. Scroll to the contact.

Press

Menu > Edit

Delete Contact

send a message to a contact

Press

Start

Contacts

. Scroll to the contact.

Press

Menu > Send Contact > Text Message

store more than a number

You can store more than just a number for a contact.

Create a new contact stored on your phone. Press >

Contacts

New

Outlook Contact

Use the fields to enter details:

• Name & Numbers

as home, work and mobile.

•E-mail

• Address

•Picture

you.

• Custom ringtone

message alert so you can hear who’s calling you.

•Others

Press

Done

to save the contact.

more contacts features

features

search for contact

Enter the first few letters of the contact's name. Your phone searches through the contacts list and shows the name.

Start

: Store multiple numbers such

: Store e-mail addresses.

: Store postal addresses.

: Add a photo so you can see who’s calling

: Set a unique ringtone and

: Add birthday, nickname and other details.

contacts

features

set category for contact

You cannot store a category for SIM Contacts.

Note:

Start >Contacts

Press >

Edit >Categories

filter categories

Press

Start >Contacts

send contact to another device

Use a Bluetooth® connection to send a contact to another phone, computer, or device:

Turn Bluetooth on

Manager

Send the contact

contact, and press

Your phone searches for other Bluetooth devices. Select the one you want and you will be told when the transfer is complete.

For more about Bluetooth connections, see page 40.

, scroll to a contact, then press

, then press

- press and hold X>

Bluetooth On

Off

- press

Start >Contacts

Menu >Send via Bluetooth

Menu>Filter

, scroll to a

Wireless

messages

sometimes it’s better 2 say it in a message

You can send and receive three types of messages using the

Messaging

(multimedia messages), and e-mail messages. To set up e-mail on your problems setting up e-mail or synchronizing, please visit

www.motorola.com/consumer/support

send a message

Find it:

feature: SMS (text messages), MMS

MOTO

Q11™, see page 18. If you have

Start >Messaging

Select the message type:

Press

Menu>New

For e-mail, in To, Cc, and/or or names from your Outlook contacts (as you enter a contact name, suggestions appear in a box below the

field). Insert a semicolon (;) between multiple

numbers or addresses.

For text messages, enter a phone number or contact name. As you enter a contact name, suggestions appear in a box below the

Text Messages, MMS

Bcc

, enter e-mail addresses

field.

E-mail

messages

Tip:

You can quickly enter phone numbers or e-mail addresses from your contacts. In select a recipient from the list. Then select the recipient's phone number or e-mail address.

Use the keypad to enter a message (see page 23 for text entry details):

To i ns er t

a picture, video, voice note or file in an MMS

message, press

To set message options

To c an ce l

Press

Send

Menu >Options

a message, press

, pressj and

, press

Menu >Options

Menu >Cancel Message

receive & read messages

When you receive a message your phone plays an alert and shows a message indicator, such as

To read a message:

navigation key

area and press the center key type.

When you have a message open

response below the message text. To copy/paste message text or choose other options, press

on the Home Screen, press the

to scroll to the message notification

to open the message

, you can enter a

To access all your messages at any time from the menu,

Start >Messaging >Text Messages

press

Tip:

Want to switch inboxes quickly? Press the navigation key another.

message attachments

Yo u c a n

download

To prompts to open it.

transfer

Microsoft® ActiveSync, see page 43 for more information.

message options

To delete, save, reply, or forward the messages, use these quick steps from the Inbox with a message selected or when viewing a message:

•

To delete, press

row, scroll to the top message you want to delete,

then select

and then press

•

To reply, press

message and press

left or right to jump from one inbox to

receive

and

save

the attachment, select the file and follow the

attachments to your computer for editing, use

Delete

Menu>Select Messages >All, All Below

Delete

Menu>Reply>Reply

, email account or

e-mail attachments.

. To delete multiple messages in a

Send

Reply All

MMS

,or

Several

. Enter the

messages

•

To forward, press message and press

•

To save the sender in your Contacts, highlight the sender and press the center key

Tip:

Need to get the latest status on your e-mail inbox?

Press

Start >Messaging

receive messages and press

Menu >Reply >Forward

Send

. Enter the

Save

. Select the account to send and

Menu >Send/Receive

. The phone connects to your Internet e-mail server and sends and receives your messages. To stop this process, press >

Stop Send/Receive

set up e-mail

MSN or Hotmail e-mail account

Press

Start >Windows Live >Sign in to Windows Live

Note:

If your network service provider does not offer

Windows Live

, use the

personal e-mail account

procedure in the next section.

Enter your e-mail address and password, then press

Choose the options you want, then press

When synchronization is complete, press

Done

personal e-mail account (like Yahoo or Gmail)

Press

Start >Messaging >Setup E-mail

Enter your e-mail user name and password, then press

. Your phone tries to retrieve your account

settings from your e-mail provider.

If your phone finds

You just have to press

If your phone doesn’t find

your account settings, it tells you.

your account settings, it gives you a chance to enter them. To get this information, contact your e-mail provider.

Enter your name (the messages you send will show up as “From” this name), then press

Choose how often you want your phone to check for new e-mail, then press

Note:

E-mail service depends on your e-mail and phone

Finish

network service providers. If you have problems setting up e-mail or synchronizing, please visit

www.motorola.com/consumer/support

work e-mail account

Note:

To get the information requested in these steps,

contact your company’s system administrator.

messages

Press

Start >ActiveSync

Enter your e-mail address and check

Exchange Server settings automatically

Enter your then press

If your phone finds

You just have to press

If your phone doesn’t find

you skip the automatic detection, you can enter the settings provided by your company’s system administrator, enter the Exchange necessary, check then press

Choose if you want to synchronize and

Tasks

, then press

Press

Sync

to synchronize with the Exchange server.

, then press

User Name, Password

your server settings, it tells you.

This server requires an encrypted (SSL) connection

Finish

Menu >Add Server Source

, then press

, and the server’s

your server settings, or if

Server Address

Contacts, Calendar, Email

Attempt to detect

Domain

(if

messaging shortcuts

If speed is what you need, press the following keys to do things quickly when you have an Inbox open. Press and hold the keys if you have a message open:

key function

list shortcuts

reply all

mark read or unread

move

forward

(D 8

download message

delete

send/receive

messages

+ 46 hidden pages