A preliminary draft of the User’s Manual follows this page.
The text on the following two pages will be added to the user manual.
Page 2
Specific Absorption Rate Data
SAR Data
This model wireless phone meets the
government’s requirements for exposure to radio
waves.
Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed limits for exposure to
radio frequency (RF) energy set by the Federal Communications
Commission (FCC) of the U.S. Government and by the Canadian
regulatory authorities. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the
general population. The guidelines are based on standards that
were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. The
standards include a substantial safety margin designed to assure
the safety of all persons, regardless of age or health.
The exposure standard for wireless mobile phones employs a unit
of measurement known as the Specific Absorption Rate, or SAR.
The SAR limit set by the FCC and by the Canadian regulatory
authorities is 1.6 W/kg.
standard operating positions accepted by the FCC and by Industry
Canada with the phone transmitting at its highest certified power
level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR
SAR Data
1
Tests for SAR are conducted using
level of the phone while operating can be well below the
maximum value. This is because the phone is designed to operate
at multiple power levels so as to use only the power required to
reach the network. In general, the closer you are to a wireless
base station, the lower the power output.
Before a phone model is available for sale to the public in the U.S.
and Canada, it must be tested and certified to the FCC and Industry
Canada that it does not exceed the limit established by each
government for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the body)
reported to the FCC and available for review by Industry Canada.
The highest SAR value for this model phone when tested for use at
1.32 W/kg, and when worn on the body, as described in
the ear is
this user guide, is
data transmission mode (body-worn use) is
measurements differ among phone models, depending upon
available accessories and regulatory requirements).
While there may be differences between the SAR levels of various
phones and at various positions, they all meet the governmental
requirements for safe exposure. Please note that improvements to
this product model could cause differences in the SAR value for
later products; in all cases, products are designed to be within the
guidelines.
0.77 W/kg. The SAR value for this product in its
0.67 W/kg. (Body-worn
2
Page 3
Additional information on Specific Absorption Rates (SAR) can be
found on the Cellular Telecommunications & Internet Association
(CTIA) Web site:
http://www.phonefacts.net
or the Canadian Wireless Telecommunications Association (CWTA)
Web site:
http://www.cwta.ca
1. In the United States and Canada, the SAR limit for mobile phones used
by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue.
The standard incorporates a substantial margin of safety to give
additional protection for the public and to account for any variations in
measurements.
2. The SAR information includes the Motorola testing protocol,
assessment procedure, and measurement uncertainty range for this
product.
SAR Data
Page 4
HELLOMOTO
Thanks for purchasing the MOTO Q™ gsm wireless phone! It's a phone with a distinct
edge—personalization, music, videos, and e-mail—all in a streamlined, intelligent,
must-have device.
My Phone, My Way
personal pictures, change wallpapers, and use your favorite song as your ringtone.
Anytime Entertainment
music files from your computer to your phone and instantly a media library is available anytime.
Freedom from Wires
technology, streaming video and wireless stereo sound is now a reality.
Working Remotely
Mobile, now you can keep on top of work e-mail and edit Microsoft Office® documents from
wherever you are in the world.
Help & QuickStart Tour
and Quickstart
.
– It's your phone—make it that way. Customize your home screen with
– Can't live without your favorite movies or music? Transfer video and
– Your life just got a little less wired. With Bluetooth™ wireless 2.0
– Tired of being connected to your desk or computer? With Windows
– On-phone help is available anytime. Just press
Start
>
1 Help
1
Page 5
Here’s a quick anatomy lesson.
Navigation Key
Navigate menus.
Left Soft Key
Call/Answer Key
Make & answer
calls.
Home Key
ALT Key
Microphone
Message/
Display Off Key
2
Space Key
Center Select Key
Selects menu
items.
Right Soft Key
Power/End Key
Turn on & off,
hang up, exit
menus.
Back Key
Enter Key
Caps Key
Speakerphone/Voice
Recognition Key
Camera Key
Thumb Wheel
Undo/Back
Key
Page 6
2.5mm Headset
Jack
\
Camera Lens
Camera
Flash
Memory Card
Port
Battery Door
Release
Mini USB Port
Charge and
connect phone
accessories
To avoid damaging your phone, carry it in an approved holster or case rather than a pocket, purse,
or bag.
Speakers
3
Page 7
From the home screen, press
The Phone Company
11:36 PM
Partner Meeting - Discuss project schedule
10:30 AM Room 100
Profile: Normal
11/10/2007
Contacts
C
#QJ0
a
More
Menu
g m
c
G
Start
V K
A I
Messaging Contacts ActiveSync Call History
Internet
Explorer
Task s
Windows
Media
Calendar
Start
to open the main menu.
Home ScreenMenu Screen
Press and release
1
the
Power Key O
to turn on your
phone.
Press the
Start
2
(left soft key) to open
the main menu.
key
Tip:
Press the
Back Key À
go back one menu.
Press the
Power Key O to
to
exit any menu or view
without saving any changes.
To change your home screen shortcuts and main menu appearance, see page 36.
If you need help while using your phone press
Also see the Motorola Q Support Web site at
4
Start >1 Help and QuickStart
to open the in-device help.
http://www.motorola.com/support/Q-gsm
Press the Navigation
3
Key
up, down, left, or
right
(S) to
highlight a menu
feature.
Press the
4
Select Key
select the
highlighted feature.
Center
s to
.
Page 8
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider,
and/or the provider's network settings may limit the feature’s
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this
user's guide are based upon the latest available information and
are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. All other product or service names are
the property of their respective owners. The Bluetooth trademarks
are owned by their proprietor and used by Motorola, Inc. under
license. Microsoft, Windows and Windows Me are registered
trademarks of Microsoft Corporation; and Windows XP is a
trademark of Microsoft Corporation.
Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user’s authority to
operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted
software, such as the exclusive rights to distribute or reproduce
the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to
the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or
by implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any
third-party software provider, except for the normal, non-exclusive,
royalty-free license to use that arises by operation of law in the
sale of a product.
Manual Number: 68XXXXX194-O
5
Page 9
contents
start menu . . . . . . . . . . . . 8
Safety Information . . . . . 9
FCC Notice . . . . . . . . . . . 14
use and care. . . . . . . . . . 15
EU Conformance . . . . . . 16
Recycling Information. . 17
essentials . . . . . . . . . . . . 18
about this guide. . . . . . 18
SIM card . . . . . . . . . . . 19
battery . . . . . . . . . . . . . 20
turn it on & off . . . . . . . 22
make a call. . . . . . . . . . 22
answer a call . . . . . . . . 22
store a phone number . 23
call a stored number . . 23
your phone number . . . 24
contents
6
tips & tricks . . . . . . . . . . 25
basics . . . . . . . . . . . . . . . 26
display . . . . . . . . . . . . . 26
text entry . . . . . . . . . . . 28
volume. . . . . . . . . . . . . 30
handsfree speaker. . . . 30
lock & unlock phone . . 31
storage card. . . . . . . . . 32
flight mode . . . . . . . . . 33
file manager. . . . . . . . . 33
task manager. . . . . . . . 33
customize. . . . . . . . . . . . 35
profiles. . . . . . . . . . . . . 35
home screen . . . . . . . . 36
home screen shortcuts 38
start menu. . . . . . . . . . 38
time & date . . . . . . . . . 39
backlight . . . . . . . . . . . 39
answer options . . . . . . 39
third-party applications 40
calls. . . . . . . . . . . . . . . . . 41
turn off a call alert . . . . 41
recent calls . . . . . . . . . 41
redial . . . . . . . . . . . . . . 42
view missed calls . . . . 42
caller ID . . . . . . . . . . . . 43
emergency calls . . . . . 43
international calls . . . . . 43
speed dial . . . . . . . . . . 44
voicemail . . . . . . . . . . . 45
three-way calling . . . . . 46
Page 10
messages . . . . . . . . . . . 47
set up personal e-mail 47
set up MSN or Hotmail
e-mail . . . . . . . . . . . . . 48
set up corporate e-mail 48
synchronize. . . . . . . . . 49
receive & read
messages. . . . . . . . . . 53
send a message . . . . . 54
global address lookup. 55
messaging shortcuts . 56
messaging quick
reference . . . . . . . . . . 57
connections . . . . . . . . . 63
Bluetooth™ wireless . 63
Internet Sharing . . . . . 67
Web browser . . . . . . . 72
entertainment. . . . . . . . 73
take & send a photo . . 73
record & play video
clips . . . . . . . . . . . . . . 75
download & copy
media files . . . . . . . . . 78
media player . . . . . . . . 79
other features . . . . . . . . 81
advanced calling . . . . . 81
contacts . . . . . . . . . . . 82
personalizing. . . . . . . . 84
call times . . . . . . . . . . 86
handsfree . . . . . . . . . . 87
network connections . 87
calendar . . . . . . . . . . . 88
memo pad . . . . . . . . . 89
calculator . . . . . . . . . . 90
converter . . . . . . . . . . 90
security. . . . . . . . . . . . 90
phone information . . . 90
fun & games. . . . . . . . 91
service & repair. . . . . . . 93
SAR Data. . . . . . . . . . . . 94
Warranty . . . . . . . . . . . . 95
WHO Information . . . . . 99
Microsoft License . . . . 100
index . . . . . . . . . . . . . . 105
contents
7
Page 11
main menu
To open the menu from the home screen,
Start
(left soft key).
press
g
Internet Explorer
$
Ta s k s
c
Windows Med ia
%
Calendar
&
Messaging
• Text Messages
•E-mail
• MMS
(
Contacts
A
ActiveSyn c
This is the standard menu layout.
phone’s menu may be different.
change your home screen shortcuts and
main menu appearance, see page 35.
To select menu items, press your
navigation key up, down, left, or right.
start menu
8
Your
To
start menu
Å
Call History
)
Settings
• Phone
• Sounds
• Profiles
• Home Screen
•Clock & Alarm
• Connections
• Security
• Remove Programs
• Power Management
• Accessibility
• Regional Settings
• Owner Information
• About
• Error Reporting
• TTY Settings
• Text Input Setting s
• Unread Message Alert
• Phone Information
2
Games
Ä
Voi ce No te s
Ã
Pictures & Videos
-
Accessories
Â
Internet Sharing
/
File Manager
1
Help and QuickStart
Á
InstantMessenger
[
Media Center
W
Messenger
3
Speed Dial
\
Voice Recognition
7
Windows Live
8
Windows Update
]
Bluetooth
>
Documents To Go
=
Personalize My Q
9
System Tools
Page 12
Safety and General Information
Safety Infor mation
This section contains important information on the safe and
efficient operation of your mobile device. Read this
information before using your mobile device.
Exposure to Radio Frequency (RF)
Energy
Your mobile device contains a transmitter and receiver. When it is
ON, it receives and transmits RF energy. When you communicate
with your mobile device, the system handling your call controls the
power level at which your mobile device transmits.
Your Motorola mobile device is designed to comply with local
regulatory requirements in your country concerning exposure of
human beings to RF energy.
Operational Precautions
For optimal mobile device performance and to be sure that human
exposure to RF energy does not exceed the guidelines set forth in
* The information provided in this document supersedes the general
safety information in user’s guides published prior to May 1, 2006.
*
the relevant standards, always follow these instructions and
precautions.
External Antenna Care
If your mobile device has an external antenna, use only a
Motorola-supplied or approved replacement antenna. Use of
unauthorized antennas, modifications, or attachments could
damage the mobile device and/or may result in your device not
complying with local regulatory requirements in your country.
DO NOT hold the external antenna when the mobile device is IN
USE. Holding the external antenna affects call quality and may
cause the mobile device to operate at a higher power level than
needed.
Product Operation
When placing or receiving a phone call, hold your mobile device
just like you would a landline phone.
If you wear the mobile device on your body, always place the
mobile device in a Motorola-supplied or approved clip, holder,
holster, case, or body harness. If you do not use a body-worn
accessory supplied or approved by Motorola, keep the mobile
device and its antenna at least 2.5 centimeters (1 inch) from your
body when transmitting.
Safety Information
9
Page 13
When using any data feature of the mobile device, with or without
an accessory cable, position the mobile device and its antenna at
least 2.5 centimeters (1 inch) from your body.
Using accessories not supplied or approved by Motorola may
cause your mobile device to exceed RF energy exposure
guidelines. For a list of Motorola-supplied or approved
accessories, visit our web site at:
www.motorola.com
.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference
from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some
circumstances your mobile device may cause interference with
other devices.
Follow Instructions to Avoid Interference
Problems
Turn off your mobile device in any location where posted notices
instruct you to do so. These locations include hospitals or health
care facilities that may be using equipment that is sensitive to
external RF energy.
In an aircraft, turn off your mobile device whenever instructed to
do so by airline staff. If your mobile device offers an airplane mode
or similar feature, consult airline staff about using it in flight.
Safety Information
10
Pacemakers
If you have a pacemaker, consult your physician before using this
device.
Persons with pacemakers should observe the following
precautions:
•
ALWAYS keep the mobile device more than
20 centimeters (8 inches) from your pacemaker when the
mobile device is turned ON.
•
DO NOT carry the mobile device in the breast pocket.
•
Use the ear opposite the pacemaker to minimize the
potential for interference.
•
Turn OFF the mobile device immediately if you have any
reason to suspect that interference is taking place.
Hearing Aids
Some mobile devices may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing
aid manufacturer or physician to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult your
physician or the manufacturer of your device to determine if it is
adequately shielded from RF energy.
Page 14
Driving Precautions
Check the laws and regulations on the use of mobile devices in the
area where you drive. Always obey them.
When using your mobile device while driving, please:
•
Give full attention to driving and to the road. Using a
mobile device may be distracting. Discontinue a call if you
can’t concentrate on driving.
•
Use handsfree operation, if available.
•
Pull off the road and park before making or answering a
call if driving conditions so require.
Responsible driving practices can be found in the “Smart Practices
While Driving” section at the end of this guide and/or at the
Motorola web site:
www.motorola.com/callsmart
.
Operational Warnings
Obey all posted signs when using mobile devices in public areas,
such as health care facilities or blasting areas.
Automobile Air Bags
Do not place a mobile device in the air bag deployment area.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often but not
always posted, and can include fueling areas such as below decks
on boats, fuel or chemical transfer or storage facilities, or areas
where the air contains chemicals or particles, such as grain, dust,
or metal powders.
When you are in such an area, turn off your mobile device, and do
not remove, install, or charge batteries. In such areas, sparks can
occur and cause an explosion or fire.
Damaged Products
If your mobile device or battery has been submerged in water,
punctured, or subjected to a severe fall, do not use it until you take
it to a Motorola Authorized Service Center. Do not attempt to dry it
with an external heat source, such as a microwave oven.
Batteries and Chargers
If jewelry, keys, beaded chains, or other conductive
materials touch exposed battery terminals, this
could complete an electrical circuit (short circuit),
become very hot, and could cause damage or
injury. Be careful when handling a charged battery,
particularly when placing it inside a pocket, purse, or other
container with metal objects.
batteries and chargers.
Caution:
To avoid risk of personal injury, do not dispose of your
battery in a fire.
Use only Motorola Original
Safety Information
11
Page 15
Your battery, charger, or mobile device may contain symbols,
defined as follows:
SymbolDefinition
032374o
032376o
032375o
Important safety information follows.
Do not dispose of your battery or mobile
device in a fire.
Your battery or mobile device may require
recycling in accordance with local laws.
Contact your local regulatory authorities
for more information.
Do not throw your battery or mobile device
in the trash.
Li Ion BATT
032378o
Your mobile device contains an internal
lithium ion battery.
Do not let your battery, charger, or mobile
device get wet.
Listening at full volume to music or voice
through a headset may damage your
hearing.
Safety Information
12
Choking Hazards
Your mobile device or its accessories may include detachable
parts, which may present a choking hazard to small children. Keep
your mobile device and its accessories away from small children.
Glass Parts
Some parts of your mobile device may be made of glass. This glass
could break if the product is dropped on a hard surface or receives
a substantial impact. If glass breaks, do not touch or attempt to
remove. Stop using your mobile device until the glass is replaced
by a qualified service center.
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts
when exposed to flashing lights, such as when playing video
games. These may occur even if a person has never had a previous
seizure or blackout.
If you have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult with your
physician before playing video games or enabling a flashing-lights
feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation. It is always
a good idea to hold the screen away from your eyes, leave the
Page 16
lights on in the room, take a 15-minute break every hour, and stop
use if you are very tired.
Caution About High Volume Usage
Listening at full volume to music or voice through a
headset may damage your hearing.
Repetitive Motion
When you repetitively perform actions such as pressing keys or
entering finger-written characters, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of
your body. If you continue to have discomfort during or after such
use, stop use and see a physician.
Safety Information
13
Page 17
FCC Notice to Users
FCC Notice
The following statement applies to all products that have
received FCC approval. Applicable products bear the FCC
logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the
product label.
Motorola has not approved any changes or modifications to this
device by the user. Any changes or modifications could void the
user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation. See 47 CFR Sec. 15.19(3).
If your mobile device or accessory has a USB connector, or is
otherwise considered a computer peripheral device whereby it can
be connected to a computer for purposes of transferring data, then
it is considered a Class B device and the following statement
applies:
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
FCC Notice
14
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the
receiver.
•
Connect the equipment to an outlet on a circuit different
from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician
for help.
Page 18
Use and Care
use and care
To care for your Motorola phone, please keep it away from:
liquids of any kinddust and dirt
Don’t expose your phone to water, rain,
extreme humidity, sweat, or other moisture.
extreme heat or coldcleaning solutions
Avoid temperatures below -10°C/14°F or
above 45°C/113°F.
microwavesthe ground
Don’t try to dry your phone in a microwave
oven.
Don’t expose your phone to dust, dirt, sand,
food, or other inappropriate materials.
To clean your phone, use only a dry soft cloth.
Don’t use alcohol or other cleaning solutions.
Don’t drop your phone.
use and care
15
Page 19
European Union Directives Conformance Statement
EU Conformance
[France Only]
Hereby, Motorola declares that this product is in compliance with:
•
The essential requirements and other relevant provisions
of Directive 1999/5/EC
•
All other relevant EU Directives
0168
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to
Directive 1999/5/EC (to R&TTE Directive) at
EU Conformance
16
Product
Approval
Number
www.motorola.com/rtte
product Approval Number from your product’s label in the “Search”
bar on the Web site.
. To find your DoC, enter the
Page 20
Recycling Information
Caring for the Environment by Recycling
This symbol on a Motorola product means the product
should not be disposed of with household waste.
Disposal of your Mobile Telephone and Accessories
Please do not dispose of mobile telephones or electrical
accessories, such as chargers or headsets, with your household
waste. In some countries or regions, collection systems have been
set up to handle waste electrical and electronic items. Please
contact your regional authorities for more details. If no suitable
scheme exists, you may return unwanted mobile telephones and
electrical accessories to any Motorola Approved Service Centre in
your region.
Recycling Information
17
Page 21
essentials
about this guide
Press the left and right soft keys to open
menus and select options. Use the
S
navigation key
press the center key
Navigation
and Center
Select Key
This guide shows how to locate a menu
feature as follows:
Find it:
18
Start >Call History
essentials
to scroll to items, and
s
to select them.
Left Soft Key
Call/Answer Key
> (received call)
Right Soft Key
Home Key
Power Key
Undo/Back
Key
This means that, from the home screen:
1
Press the left soft key to open the
Start
menu.
2
Press the navigation keyS to scroll to
Call History
to select
3
Press the navigation key to scroll to a
. Press the center select keys
Call History
.
received call. Press the center select key
to select the call.
Tip:
You can use the thumb wheel to
scroll up and down, and press the
thumb wheel to select items (see page 2
for thumb wheel location).
Page 22
symbols
This means a feature is
network/subscription dependent
and may not be available in all areas.
Contact your service provider for
more information.
This means a feature requires an
optional accessory.
SIM card
card in another phone, that phone uses your
phone number.
To insert and use a
storage card
, see
page 32.
Turn off your phone and remove your
battery before you install or remove a
SIM card.
12
Caution:
Don’t bend or scratch your SIM card.
Keep it away from static electricity, water,
and dirt.
Yo u r Subscriber Identity Module (SIM) card
contains personal information like your phone
number and contacts entries. It can also
contain your voicemail, text message, and
Internet access settings. If you put your SIM
34
essentials
19
Page 23
battery
battery installation
12
34
essentials
20
battery charging
New batteries are not
fully charged. Plug the
battery charger into
your phone and an
electrical outlet. Your
phone might take
several seconds to
start charging the
battery. When
finished, your phone
J
displays a full battery icon
Tip:
Relax, you can’t overcharge your battery.
It will perform best after you fully charge and
discharge it a few times.
Unless your battery is completely drained, you
can also charge your battery by using a
USB cable
wall charger or car charger for completely
plugged into a computer. Use a
.
Page 24
drained batteries. Some USB ports charge
faster than others.
battery tips
Battery life depends on the network, signal
strength, temperature, features, and
accessories you use.
•
Always use Motorola
Original batteries and
chargers. The warranty does
not cover damage caused by
non-Motorola batteries
and/or chargers.
•
New batteries or batteries stored for a
long time may take more time
to charge.
•
When charging your battery, keep it
near room temperature.
When storing your battery, keep it
uncharged in a cool, dark, dry place.
•
Never expose batteries to
temperatures below -10°C (14°F) or
above 45°C (113°F). Always take your
phone with you when you leave
your vehicle.
•
It is normal for batteries to gradually
wear down and require longer charging
times. If you notice a change in your
battery life, it is probably time to buy a
new battery.
Contact your local recycling center for
032375o
proper battery disposal.
Warn ing :
Never dispose of batteries in a fire
because they may explode.
essentials
21
Page 25
Before using your phone, read the battery
safety information in the “Safety and General
Information” section included in this guide.
To save battery life:
Adjust the backlight to turn off more
•
quickly (see page 38).
•
Turn off Bluetooth power when you are
not using it (see page 62).
To turn off your phone
for three seconds, then
, press and holdO
release
it.
make a call
From the home screen, enter a phone
N
number and press
To voice dial, see page 80.
to make a call.
turn it on & off
To turn on your
, press and
phone
O
release
prompted, enter
your four-digit
unlock code.
Tip:
battery out, put it back in, and try again.
22
. If
If your phone does not turn on, take your
essentials
answer a call
When your phone rings and/or vibrates, press
N
to answer. To “hang up,” pressO.
•
If you are busy when a call comes in,
Ignore
press
voicemail.
•
To put a call on hold, pressN. To
return to the call, press
to send the call directly to
N
again.
Page 26
•
If you are on a call and another call
Ignore
comes in, you can press
to send
the new call directly to voicemail or
N
press
current call on hold (press
to answer it and put the
N
to switch
between the two calls).
store a phone number
Find it:
Start >Contacts
1
Choose whether to store the contact on
your phone or your SIM card. Contacts on
the SIM card can include only a name
and number.
2
Enter information for the contact.
Tip:
While you are entering the number,
you can tell your phone to pause and then
dial more digits (for example, for a
voicemail password or PIN). Press
Insert Pause
>
and press
New
Menu
to insert a 2-second pause
(shows as a
p
) or press
Menu >Insert Wait
to
tell your phone to prompt you before
dialing the remaining digits (shows as
w
).
a
Tip:
If you get a call or message from
someone who isn't in your list of contacts,
you can add them to your contacts from
Call History
Menu>Save to Contacts
, or from the message by pressing
.
call a stored number
Find it:
1
2
Your phone calls the contact’s default number.
Start >Contacts
Scroll to the number.
PressN.
essentials
23
Page 27
Tip:
If you stored more than one number for a
contact, select the contact to see the other
numbers. To dial a number, scroll to it and
N
press
.
your phone number
To view your phone number, press
Settings >Phone >Call Options
>
essentials
24
.
Start
Page 28
tips & tricks
From the home screen
use the following shortcuts:
To...Do this...
view quick
options
use most
recently
used
feature
lock phone
Press and hold X to open a
list of quick options.
Icons for your most recently
used features appear across
the top of the home screen.
Use the navigation keys to
select one.
Be sure you know your
password, then press
and the space bar.
(page 26), you can
X
To...Do this...
access
messaging
change
flight mode
use memo
pad
take
pictures
Quickly access messaging
features by pressing. In a
message, press and hold
to see a list of messaging
shortcuts.
Press and hold X to open
the quick list, select the
Wireless Manager, and
select flight mode.
Jot down and retrieve quick
notes on the memo pad:
Start>Accessories>Memo pad
Quickly start the camera by
pressing
e
.
tips & tricks
0
.
25
Page 29
basics
See page 2 for a basic phone diagram.
display
The home screen appears when you turn on
the phone. To dial a number from the home
N
12:00 PM
12/31/07
Contacts
.
screen, press number keys and
Note:
Your home screen may look different
from this example.
)
Home Service
Text Messages (0)
No upcoming appointments.
Profile: Normal
Start
basics
26
Soft key labels show the current soft key
functions. For soft key locations, see page 2.
S
Press the navigation key
up, down, left, or
right to scroll to basic menu items or text in
X
the home screen. Press
to return to the
home screen.
Right Soft Key
Space
Key
Camera
Key
Undo/Back
Key
Enter Key
Caps Key
Voice
Recognition
Key
Navigation
and Center
Select Key
Home Key
ALT Key
Left Soft Key
Messages/
Display Off Key
Page 30
Status indicators can appear at the top of the
home screen:
w
Voicemail Indicator –
Shows when you have new
voicemail.
C
Message Indicator –
Shows
when you receive new e-mail
or text messages.
E
Bluetooth Indicator –
Shows
when you have a Bluetooth
wireless connection.
D
Call Forward Indicator –
Shows
when call forwarding is on.
G
f
)
\
H
I
Q
<
%
Roam Indicator –
Shows G
when your phone is seeking
or using a network outside
your home network. Other
indicators can include:
•fhome GPRS
•)roaming GPRS
•\EDGE
Active Line Indicator –
For
multi-line SIM cards, this
H
indicates whether line
or I
is active.
Profile Indicator –
your ring style is set to
Vibrate (<
). No indicator appears
when the ring style profile is
Outdoor
, or
Automatic
Note: A %
Shows when
Silent (Q
.
appears when the
) or
Normal
speakerphone is on (see page 30).
,
basics
27
Page 31
J
Battery Level Indicator –
bars show the battery charge level.
Recharge the battery when your
phone shows one or two bars.
Arrow indicators above the battery
indicator signify data transfer.
0
Signal Strength Indicator –
Vertical bars show the
strength of the network
connection. You can’t make or
receive calls when no vertical
bars appear.
Vertical
indicator at the top right of the display shows
the entry mode you are currently using.
Press the ALT key to
switch entry modes.
Text Messages
To :
0/160
Send
>
Menu
text entry
You can enter text and numbers using the
keypad. When you select a field that requires
text or numbers, the phone automatically
selects the appropriate entry mode. An
basics
28
Flashing cursor
indicates insertion point.
Press
Menu
to
open the sub-menu.
Page 32
Press = in a text
entry view to select
an entry mode:
entry modes
>
Enters the large character on each
key (such as
{
Enters the small symbol or number
on the next key pressed (such as
then returns to the previous text
entry mode.
}
Enters the small symbols and
numbers on the keys until you
=
press
Your phone automatically chooses
Ä
numbers, like phone numbers.
•
To
Hold
again.
for entries that only allow
delete
one character, pressw.
w
to keep deleting.
•
To start a new line, pressj.
•
Pressk to switch to all capital letters
[
), no capitals (>), or next letter
(
]
capital (
•
To enter the number or character above
Q
).
!
),
the letter on each key, press the
Alt key
enter other special characters and
foreign alphabet characters, press the
Alt key
).
=
. Press= twice to lock it. To
=
followed by the Shift keyk.
text prediction
As you enter letters, your phone might try to
predict
the word. For instance, it might
predict “program” when you enter “prog”.
To accept the prediction, press
see alternate predictions, hold
enter a space after your characters (such as
“prog”), press the space bar. To turn off text
S
S
down. To
right. To
basics
29
Page 33
prediction, press
and uncheck
Suggest words when typing
volume
Start >Settings >Text Input Settings
.
Tip:
You can eliminate the ringer volume
instantly when an incoming call comes
in—just use the thumb wheel to turn the
ringer off.
To set the
volume, press and hold
the thumb wheel. Your
phone uses this same
volume setting for its
speaker
30
earpiece
or a
•
Want to change
profiles? On the home screen, scroll to
and select
Silent
, and others.
•
Want to turn off a sound? Press
Settings >Sounds
>
basics
headset
Profile
.
. Choose from
and select
None
Normal
Start
.
handsfree speaker
Note:
The use of wireless phones while
driving may cause distraction. Discontinue a
call if you can’t concentrate on driving.
Additionally, the use of wireless devices and
their accessories may be prohibited or
restricted in certain areas. Always obey the
,
laws and regulations on the use of
these products.
You can use your phone’s handsfree speaker
on calls without holding the phone to your ear.
Note:
The handsfree speaker won’t work
when your phone is connected to a car kit
or headset.
Page 34
lock & unlock phone
You can manually lock your phone to prevent
accidental key presses.
To
lock your phone
space bar. Your left soft key becomes
To
unlock your phone
then *. Then, enter your password and
Unlock
press
again. Your phone uses * if you
have not set a password.
To
keep others from using your phone
change your password:
Find it:
From the home screen, press
Settings >Security >Device Lock
>
1
Select
Prompt if device unused for
time you want the phone to be inactive
before automatically locking.
2
Choose either a simple (4-digit number) or
strong password (a mixture of at least 7
, press X and then the
Unlock
.
, press
Unlock
and
,
Start
, and select the
uppercase and lowercase letters,
numbers, and punctuation).
3
Enter and confirm your password.
4
Press
Done
.
To unlock the phone, press
prompt, enter your password and press
Unlock
. At the
Done
Caution: Make your password something
you will remember!
Without your password,
you can reset your phone, but you will lose
your personalized settings and all content
stored in phone memory. To perform a hard
s
reset, hold down the center key
for
5 seconds while turning the phone on.
Note:
You can make emergency calls on a
locked phone (see page 42). A locked phone
still rings or vibrates for incoming calls or
messages,
to answer
but you do not need to unlock it
.
.
basics
31
Page 35
storage card
Note:
A storage card is not included with your
phone. It is sold separately.
You can use a removable miniSD
storage card with your phone to store
content music, pictures, videos, applications,
and files.
Caution:
while your phone is using or writing files on it.
To insert a miniSD storage card:
1
32
Do not remove your storage card
Open the card slot
cover by putting your
fingernail on the ridge
of cover and gently
lifting it.
basics
\
2
Insert the storage card
into the slot with the
metal contacts facing
\
down. The card clicks
into place.
3
Replace the storage
card cover and press
to close it.
Caution:
Don’t bend or scratch your storage
card. Keep it away from static electricity,
water, and dirt.
Note:
Your phone supports miniSD cards up
to 1 GB. To save storage space on your
phone, move media files (pictures, videos,
music) to a storage card as often as possible.
Page 36
flight mode
task manager
You can turn off your phone’s network and
Bluetooth services to safely access your
address book, games, camera, and music in
areas where cellular network access is
prohibited (such as during flights and
in hospitals).
X
Press and hold
Wireless Manager
Select
the center key
until the
s
.
. Scroll to
Quick List
All
and press
appears.
file manager
You can use File Manager to sort, view, copy,
and move files on your phone or storage card.
You can use the file manager for files, such as
text, pictures, music, and video files.
Find it:
Start >File Manager
Want to see what programs are running on
your phone? Use the Task Manager to see or
stop a program.
Find it:
Tip:
Manager
Menu>Kill
Note:
your phone, from the home screen, press
Start>Settings >Remove Programs
program and press
Start >System Tools >Task Manager
Need to stop running program? In
, select the program and press
.
To completely remove a program from
. Select the
Menu >Remove
Task
.
basics
33
Page 37
customize
profiles
Each profile uses a different set of sounds,
ring styles, earpiece volume settings, or
vibrations for incoming calls and other events.
Outdoor
For example, the
much louder than the
Here are the profiles:
NormalVibrateAutomatic
SilentOutdoor
To choose your profile:
Find it:
On the home screen, scroll and select
Profile:
> profile style name
Note:
Changes made to the alert settings have no effect when using the
customize
34
profile volume is
Normal
profile.
Indicators can appear at the top of your home
screen for the
profiles. A
(see page 30).
Note:
The
Normal
, except that it automatically switches to
Vibrate
during any event stored in
your Calendar.
Silent (Q
%
means the speakerphone is on
Automatic
change ring tones in profile
You can change the ring tones for incoming
calls and other events. Your changes are
saved in the current ring style profile.
Find it: Start >Settings >Sounds
) and
Vibrate (<
profile is the same as
Silent
)
profile.
Page 38
1
Scroll and highlight the sound you want to
change, then press the navigation key
right or left to change it.
2
Press the
Done
key to save the
sound setting.
Note:
Downloading a sound file for a ring
tone does not automatically save it in the
Sounds location. To move your sound file,
Start >File Manager >My Documents
press
Highlight the sound file you want to copy
to the Sound location, press
Copy to
>
and select
Application Data >Sounds
Menu > File
the sound file is not located in the My
Documents folder, go to the folder where
the sound file is stored and copy it to the
Sounds folder.
Tip:
You can also change your sounds by
selecting
Sounds Settings
>
Start >PersonalizeMyQ
.
S
home screen
Set a photo, picture, or animation as a
wallpaper (background) image or change your
layout and color scheme on your
home screen.
Find it:
.
. If
Start >PersonalizeMyQ >Homescreen Settings
options
Home Screen
Layout
Color Scheme
Select a layout for the
home screen.
Select a color scheme for
the display.
Background
Image
Select a picture for your
wallpaper image, or
no wallpaper.
Time out
Select the time interval
before the display will go
inactive or
Never
None
for
.
customize
35
Page 39
change background image
Want to copy an image from your computer to
your phone to use as a background image?
Note:
You must have installed
Microsoft® ActiveSync 4.5 on your computer,
as described on page 49.
1
Connect the phone to your computer.
2
On your computer, copy the image file
you want. The file format must be GIF,
JPG, or BMP.
3
In ActiveSync on your computer, select
Explore, and double-click My Windows®
Mobile device.
4
Double-click Application Data, double-click
Home, and paste the image into
that folder.
Note:
Downloading a picture file to use as
wallpaper does not automatically save it in
customize
36
My Pictures
the
file, press
folder. To move your picture
Start >File Manager >My Documents
Highlight the picture file you want to copy
Menu
to the My Pictures location, press
File >Copy to
>
My Pictures
>
located in the
and select
My Documents
. If the picture file is not
My Documents
folder, go to the
folder where the sound file is stored and
copy it to the
My Pictures
folder.
home screen shortcuts
Icons across the top of the home
screen show the most recently used
features on your phone. You can use the
navigation keys to quickly select and open a
feature that you just used.
You can also
customize the right soft key
a shortcut to your favorite feature. For key
location, see page 2.
as
.
Page 40
Find it:
Start>PersonalizeMyQ
HomeScreenRightSoftKey
>
Press
Menu
to select a feature and enter a label
for your new right soft key function.
Note:
This option might be restricted or
unavailable if your home screen shows
scrolling headlines from your service provider.
start menu
You can customize your start menu.
Find it: Start >Personalize My Q >Start Menu View
options
Menu
View
Select the menu you want to
customize, then select which
icons to appear when you open
the start menu.
Select either a list or a grid view.
options
Background
Select a picture for your start
menu background image.
time & date
Your service provider usually sets the time
and date on your phone. To change
it manually:
Find it: Start >Settings >Clock & Alarm
Date and Time
>
1
In
Time Zone
, use the navigation keyS to
select your time zone.
Tip:
Update your time zone when you
travel to make sure your phone’s calendar
events appear at the right time.
2
In
Date
, edit the month, day, or year.
3
In
Time
, edit the hour, minute, and second.
customize
37
Page 41
4
Press
Done
to save the clock and
date settings.
You can specify the date and time style by
changing the regional settings. Press
Settings >Regional Settings
>
.
Start
answer options
To u s e
any key
Start >Settings >Phone >Call Options
press
Any key answer
>
to answer an incoming call,
.
backlight
To save battery life, your
when you’re not using your phone. The
backlight turns back on when you press a key.
To set how long your phone waits before the
backlight turns off:
Find it:
Start >Settings >Power Management
Backlight time out on battery
>
customize
38
backlight
or
Backlight time out on AC
turns off
third-party applications
Third-party applications, or add-on programs,
can include e-mail, security, mobile office, and
productivity software. These products can
typically be downloaded and installed
immediately. Compatible commercial and free
applications are available on the Internet.
For more information, see the downloads
catalog on the Motorola Support Web site at:
www.motorola.com/consumer/support
or see your service provider’s Web site.
,
Page 42
Note:
Applications written for previously
released devices or older versions of
Windows Mobile may not function reliably on
this phone. Contact the application provider to
check compatibility before installing the
application on this phone.
customize
39
Page 43
calls
To make and answer calls, see page 22.
turn off a call alert
You can use the thumb wheel to turn off the
ringer before answering the call.
recent calls
Your phone keeps a list of incoming and
outgoing calls, even for calls that didn’t
connect. The most recent calls are listed first.
The oldest calls are deleted as new calls
are added.
Find it:
Start >Call History
calls
40
Highlight a call, then:
•
To call the number, press N.
•
To see call details (like time and date),
press the center key
•
To see
Menu Options
Call History
options
Find Contact
Send Text
Message
E-mail
Find this phone number in your
Contacts
Send a text message to this
phone number.
Send an e-mail message to this
contact.
view. This menu includes:
.
s
, press
.
Menu
from the
Page 44
options
View Timers
Delete/
Delete List
Save to
Contacts
Filter
View the call times for this call
and all calls.
Delete a call from the
Delete List
Call History. Select
to
delete all calls from the
call history.
Save this number to a contact.
Filter all calls in the Call History
list. Filtering calls allows you to
group calls in a specific matter.
For example, if you filter the list
for all Missed Calls, all the
incoming phone calls that you
did not answer will be
listed first.
redial
1
Press N from the home screen to see
the dialed calls list.
2
Highlight the entry you want to call, then
N
press
If you hear a
Call Failed, Number Busy
RETRY
.
busy signal
and you see
, press N or the
key to redial the number. When
the call goes through, your phone rings or
vibrates one time, shows
Redial Successful
, and
connects the call.
view missed calls
Your phone keeps a record of your
unanswered calls.
1
Press
2
Start >Call History
Press
Menu >Filter >Missed Calls
.
.
calls
41
Page 45
caller ID
Calling line identification (caller ID)
shows the phone number for an
incoming call on your home screen.
Your phone shows the caller’s name and
picture if they are in your contacts, or
Incoming Call
isn’t available.
You can set your phone to play a distinctive
ringer ID for specific entries in your contacts
(see page 81).
when caller ID information
emergency calls
Your service provider programs one or more
emergency phone numbers, such as 911 or
112, that you can call under any
circumstances, even when your phone and
keypad are locked.
calls
42
Note:
Emergency numbers vary by country.
Your phone’s preprogrammed emergency
number(s) may not work in all locations, and
sometimes an emergency call cannot be
placed due to network, environmental, or
interference issues.
1
Press the keypad keys to dial the
emergency number.
2
Press N to call the emergency number.
international calls
If your phone service includes
0
international dialing, press and hold
to insert your local international access
+
code (indicated by
keys to dial the country code and
phone number.
). Then, press the keypad
Page 46
speed dial
You can use speed dialing in two ways: quick
access for up to 98 phone numbers and
shortcuts to features found in the Start menu
including e-mail, calendar, and
Bluetooth Manager.
To access speed dial entries, press and hold
the single-digit speed dial number for one
second. If the speed dial is two digits, press
the first digit, then press and hold the second
digit. The phone dials the phone number,
opens a new e-mail message, or goes to the
Web page.
phone numbers
You can set the speed dial to call the entries in
your phone’s contact list:
1
Press
Start >Contacts
.
2
Scroll to the desired contact and press the
s
center key
3
Select the phone number or e-mail
.
address you want to add.
4
Press
Menu >Add to Speed Dial.
5
In the
Keypad Assignment
, select the speed
dial number to use.
Note:
Speed dial 1 is reserved for calling
your voicemail.
6
Press
Done
.
delete
To
dial
a speed dial entry, press
, scroll to the entry, then press
Start >Speed
Menu >Delete
.
calls
43
Page 47
menu shortcuts
You can set a shortcut speed dial to open an
application on your phone:
1
Press
Start
.
2
Scroll to the icon of the application you
want a shortcut for and press
.
Speed Dial
3
In the
Keypad Assignment
, select the speed
dial number to use.
Note:
Speed dial 1 is reserved for calling
your voicemail.
4
Press
Done
.
To delete a shortcut, press
scroll to the shortcut, then press >
Delete
. Your service provider might add a
>
Voicemail
shortcut you cannot delete.
calls
44
Menu >Add to
Start >Speed Dial
Menu
,
voicemail
Note:
Your service provider may include
additional information about using this
feature.
Your network stores the voicemail
messages you receive.
receive
When you
phone shows the voicemail message
indicator
To
w
check
voicemail messages:
Press and hold
Note:
You can’t store a pause (p) or wait (w)
character in your voicemail number. If you
want to store a voicemail number with these
characters, create a contact for your voicemail
number (see page 23) and use the contact to
call your voicemail.
a voicemail message, your
and
New Voicemail
1
.
.
Page 48
three-way calling
While connected to a call:
1
Place your current call on hold by
N
pressing
2
Enter the number of the other person you
wish to connect to a three-way call and
press
3
After you are connected to the other
phone, you can press
between the calls, or press
Conference
>
.
N
.
to combine them.
Swap
to switch
Menu
If you
receive a second call
while you are
already on a call:
•
To answer the second call and put the
first call on hold, press
you can press
Swap
the calls, or press
Answer
to switch between
Menu >Conference
combine them.
•
To send the second call to your
Ignore
voicemail, press
.
. Then,
to
calls
45
Page 49
messages
If you have problems setting up e-mail or
synchronizing
www.motorola.com/support/Q-gsm
call the Motorola Customer Support Center at
1-800-657-7576 (United States and Canada) or
1-888-390-6456 (TTY/TDD United States for
hearing impaired).
, please visit
or
set up personal e-mail
After you know your e-mail
1
Press
Start >Messaging >New E-Mail Account
2
At
Your e-mail source
Next
.
3
At
Your e-mail provider
Next
and press
46
messages
.
, select
, select
address
:
Other
and press
Other (POP/IMAP)
.
4
Enter your name and e-mail address,
Try to get e-mail server settings from internet
select
Next
and press
5
Enter your e-mail user name and
password.
6
Press
following 5 screens, which are
automatically filled in.
Note:
automatically available, contact your
e-mail provider to get the settings to
enter.
7
Press
.
Next
. Press
Next
for each of the
If your e-mail settings are not
Finish >Yes
to download e-mail now.
,
Page 50
set up MSN or Hotmail
set up corporate
e-mail
After you know your e-mail
password
1
2
3
4
:
Press
Start >Windows Live
Sign in to Windows Live
>
When prompted, enter your
e-mail address and password. Then, press
Next
soft key.
the
Choose the options you want and press
Next
soft key to proceed.
the
When synchronization is complete, press
Done
the
soft key.
.
address
and
e-mail
To set up corporate e-mail:
1
Press
Start >ActiveSync
2
Press
Menu >Configure Server
3
In
Server Address
address.
Note:
You might be required to check
server requires an encrypted (SSL) connection
4
Press
Next
.
5
In
User Name
, enter your user name for the
e-mail account
6
In
Password
, enter the password for the
account.
7
In
Domain
, enter the server's domain name
(if necessary).
.
, enter the exchange server
messages
.
This
.
47
Page 51
Tip:
If you don’t want to enter your
password each time you synchronize,
Save Password
check
8
Press
Next
9
Choose the data you want to synchronize.
You can select
Tasks
and
10
Press
11
Press
the Exchange server (see page 48).
Note:
information requested in these steps, contact
your company’s system administrator.
After you configure your synchronization
settings, you can modify your settings,
synchronization schedule, and connections.
Press
48
.
Finish
Sync
If you don’t have some of the
Start>ActiveSync >Menu
messages
.
.
Contacts, Calendar, Email
.
to synchronize your phone with
.
,
synchronize
Synchronize your phone to make sure you
have all of your most recent messages. You
can synchronize either over the air (OTA) or by
using a cable and your computer.
sync over the air
To sync your phone OTA, you must sync it
directly with your company’s e-mail server
(such as Microsoft® Information Server or
Microsoft® Exchange Server). For details, see
the support information on page 92 and the
MOTO Q support Web site at:
www.motorola.com/support/Q-gsm
You can also contact your system
administrator to set up this synchronization.
Note:
If you are out of network coverage, and
your phone tries to sync 3 times without
finding a network, your synchronization
.
Page 52
settings automatically revert to manual
synchronization. To set your synchronization
schedule back to the desired frequency, you
Schedule
need to reset the
Microsoft® ActiveSync settings:
On the home screen, press
Menu >Schedule
>
.
option in the
Start >ActiveSync
sync with a computer
Note:
For information about connections
(Bluetooth wireless, VPN, and Web browser),
see page 110.
You can use Microsoft®
version 4.5 or above
Device Center
between your phone and desktop computer.
ActiveSync compares your phone’s contact
information, calendar appointments, e-mail
messages, and media files with those on your
to synchronize information
ActiveSync
, or Windows®
Mobile
computer and then updates to the most
recent information.
installing and setting up ActiveSync
To synchronize information on your phone
with a computer, you must install
Microsoft ActiveSync (on a computer running
Windows® XP™ or earlier) or
Windows Mobile Device Center (on a
computer running Windows Vista).
Note:
Synchronization software is included on
the Getting Started CD packed with your
phone. Before installing the software, verify
that your computer and operating system
meet the
the CD-ROM sleeve or Microsoft Windows®
Mobile Web site
http://www.microsoft.com/windowsm
obile
the
minimum requirements
. This Web site also lets you download
latest software
for ActiveSync.
stated on
messages
49
Page 53
1
Install Microsoft ActiveSync (for
Windows® XP™ or earlier) or
Windows Mobile Device Center (for
Windows Vista) on your computer.
2
After setup completes, connect your
phone to the computer. The phone drivers
install on your computer and then the
Sync Setup Wizard automatically starts.
3
Follow the instructions on the screen to
complete the wizard.
The wizard prompts you for the Exchange
Server’s name, your user name, your
password, and the domain name. If you
don’t have this information, contact the
server’s system administrator. For general
questions about your phone, see page 92.
When you finish the wizard, ActiveSync starts
to synchronize automatically with your phone.
messages
50
Note:
After synchronization completes, you
can disconnect your phone from your
computer, and you may need to restart your
computer.
synchronizing with a cable connection
After Microsoft®
ActiveSync or
Windows® Mobile
Device Center is
installed on your
computer, you can
connect it to your
phone and sync.
1
Turn on the phone.
2
Connect your phone to your
computer using a USB cable.
Note:
For more detailed information, see
“Connecting a mobile device to a PC” in
ActiveSync Help on your computer, the
Page 54
Microsoft Web Site for ActiveSync or the
Motorola support Web site at
www.motorola.com/support/Q-gsm
.
synchronizing with a
Bluetooth connection
After you install Microsoft® ActiveSync or
Windows Mobile Device Center on your
computer, you can connect it to your phone
and sync with a Bluetooth connection.
Note:
To use this feature, your computer
must be equipped with Bluetooth wireless or
a Bluetooth PC adaptor accessory.
1
Follow the instructions in ActiveSync Help
for configuring Bluetooth connections on
your computer to support ActiveSync.
2
Turn on the phone.
3
On your phone, verify that
Bluetooth wireless is turned on. (Press
Start >Bluetooth >Bluetooth Manager >Settings
Status >Bluetooth On
>
4
Press
5
Select
Start >ActiveSync
Menu >Connect via Bluetooth
.)
.
. Ensure
that the phone and computer are near
each other. If this is the first time you have
connected to this computer using
Bluetooth wireless, you must complete
the Bluetooth wizard on the phone and
set up a Bluetooth partnership with the
computer before synchronizing.
6
Select
Sync
.
7
When finished, select
Disconnect Bluetooth
>
Menu
. To conserve battery
power on your phone, turn off
Bluetooth power (see page 62).
messages
51
Page 55
receive & read
messages
When you receive a message your
phone plays an alert and shows
New Message
such as
Find it:
If you do not see a list of messages
Menu >Folders >Inbox
press
To read a message:
navigation key
and press the center key
When you have a message open
press the navigation key
next message, or left to open the
previous message.
52
with a message indicator,
C
.
Start >Messaging
Menu >Folders
messages
> (e-mail account).
. To return to the folder list,
.
Press the
S
to scroll to the message
s
S
to open it.
, you can
right to open the
, press
message attachments
You can
Microsoft® Word, Excel, and PowerPoint files
attached to e-mail.
files on your phone
other files such as PDF and ZIP.
To see a ZIP file’s contents, select the file. You
can select files in the contents to view them,
if they are a format your phone supports.
To
editing, use Microsoft® ActiveSync or
Windows® Mobile Device Center.
send, read
transfer
, and
receive
PDF, ZIP,
You can edit all Microsoft
, but you can only view
attachments to your computer for
Page 56
message options
To delete, save, reply, or forward the
messages, use these quick steps from the
Inbox with a message selected or when
viewing a message:
•
To delete, press
•
To reply, press
Enter the message and press
•
To forward, press
the message and press
•
To create a contact card for the sender,
Menu >Save to Contacts
press
Tip:
Need to check your e-mail right now?
Start >Messaging
Press
send and receive messages and press
Send/Receive
>
. The phone connects to your
e-mail server and sends and receives your
messages. To stop this process, press
Stop Send/Receive
>
Menu >Delete
Menu >Reply
Menu >Forward
Send
.
. Select the account to
.
or
.
Reply All
Send
.
.
. Enter
Menu
Menu
send a message
You can send three types of messages:
SMS (text messages), MMS
(multimedia messages), and e-mail
messages.
Find it:
.
(e-mail account)
To send a message:
1
2
Start >Messaging >Text Messages, MMS
Press
New
.
For e-mail, in To, Cc, and/or
Bcc
, enter e-mail
, or
addresses. Insert a semicolon (;) between
multiple numbers or addresses.
For text messages, enter the contact
telephone number or e-mail address.
Tip:
You can quickly enter phone numbers
or e-mail addresses from your contact
To
cards. In
, press j and select a
recipient from the list. Then select the
messages
53
Page 57
recipient's phone number or e-mail
address.
3
Use the keypad to compose a message.
4
Press
Send
.
Tip:
You can insert a
in an e-mail or MMS message.
or file
When you are in a message, press
Insert >Picture
>
Note:
If you select to insert a voice note
into the message, you first need to record
it. Press
phone's microphone. When finished
speaking, press
To set the priority for an e-mail message,
press
To cancel a message, press
>
Cancel Message
54
Record
Menu >Message Options
.
messages
picture, voice note
Menu
or
Voice Note
and start speaking into the
Stop
or
and then
.
Menu
File
Done
.
.
global address
lookup
From your phone, you can search the global
address list (GAL) stored on your company's
Exchange Server. This means that you can
find a contact’s phone number or e-mail
without having to store the information
directly to your phone.
Note:
GAL information can only be viewed
during a data transfer session; the entire GAL
cannot be stored for viewing offline.
Contacts
Find GAL Lookup in
Contact Chooser
Speed Dial
1
2
3
is in
Messaging, Phone, Calendar
. To search for a contact:
Press
Start >Contacts
In the contact list, press
.
Directory
Enter a name and press
and
.
Menu >Company
Search
Contact Chooser
and
.
.
Page 58
4
Scroll through the list of entries that
appears. When you locate your contact,
N
press
Note:
stored on your phone, after you find the
contact, you can add the single contact to
your contact list.
Tip:
You can also choose to send a message,
SMS or e-mail to a contact found using GAL.
In a new message or e-mail, press
Company Directory
>
to send a message, highlight and select it.
The e-mail information is populated into the
field.
to make a call.
Although the entire GAL cannot be
Menu
. When you locate the contact
To:
messaging shortcuts
You can press the following keys to do things
quickly when you have an Inbox open. Press
and hold the keys if you have a
message open:
keyfunction
0 (H
)list shortcuts
1 (A
)reply all
2 (R
)reply
3 (K
)mark read or unread
5 (M
)move
6 (O
)forward
7 (D
)delete
8 (L
)download
9 (S
)send/receive
messages
55
Page 59
messaging quick
reference
Note:
Some features might not work if
you set up your e-mail account
manually (without the e-mail
setup wizard).
features
send text message
Press
Start >Messaging >Text Messages
then press
56
New
messages
features
create and send e-mail
Press
Start >Messaging
> (e-mail account), then press
Note:
You must have your e-mail set up to
send an e-mail (see page 46).
To add a picture, voice note, or file to an
e-mail message, open the message area
and press
Picture,Voice Note
,
>
Tip:
you are composing to finish and send later.
Press
message is stored in the Drafts folder of the
account you are in.
Menu >Insert
You can save a draft of a message that
Menu >Save to Drafts
,or
File
New
.
. A draft of the
Page 60
features
create and add an e-mail signature
Press
Start >Messaging
then press
Menu >Tools >Options >Signatures
> (e-mail account),
Scroll to the account for which you are
creating the signature. Select
this account
. Select the
signature, and press
Tip:
To insert a signature in every message
you send, select
. Otherwise, a signature is inserted
forwarding
Signature
Done
Include when replying and
Use signature with
box, enter your
.
only in new messages.
read new messages
To quickly view new messages,
select the message notification area on the
home screen.
features
view attachment
While viewing the message, use the
s
center key
Note:
to select the attachment.
You can view attachments only for file
types that are supported by the phone.
read old messages
Press
Start >Messaging
> (e-mail account)
Icons next to each message show if it is
unreadJ,
readH,
urgent !
, or has an
attachmenty.
messages
57
Page 61
features
reply, reply all or forward messages
From your Inbox or an open message,
Menu >Reply, Reply All
press
Tip:
If you are replying to an e-mail in the
, or
Forward
e-mail account, you will send less data if
you do not edit the original message. This
may reduce data transfer costs based on
your rate plan.
messages
58
features
download message objects
If an e-mail message includes an
attachment, when you open the
message, the name of the
attachment will appear highlighted. To
download the attachment, select the
highlighted attachment name. The
attachment is downloaded the next time
you synchronize or connect to your e-mail
server.
Note:
If there are multiple attachments in
the message, all attachments
are downloaded.
insert a media object in an e-mail
To add a picture, voice note, or file in an
e-mail message, in the composing message
area press
File
.
or
Menu >Insert >Picture, Voice Note
Page 62
features
download complete e-mail messages
Press
Start >Messaging
> (e-mail account). Scroll to the
message and press
Menu>Download Message
.
The complete message is retrieved the next
time you synchronize or connect to your
e-mail server and send and receive e-mail.
features
mark a folder for synchronization
When you synchronize your e-mail
account with your computer, the same
Inbox folders that are in Outlook on your
computer are created on your phone.
Start >Messaging
Press
then press
Show all Folders
>
Manage Folders
>
Menu >Folders >Menu
> (e-mail account),
, and press
Menu
Highlight each folder you want to
Sync
synchronize and press
After you select all folders, press
opens the
Manage Folders
.
Done
. This
view, where the
marked folders will be synchronized during
the next sync session.
Note:
Make sure to mark your e-mail sent
folder for synchronization, or you won’t be
able to view sent message status.
messages
59
Page 63
features
view status of sent e-mail
Press
Start >Messaging
Folders >Outbox
>
Messages in the
> (e-mail account)
Outbox
have not been sent.
Menu
To send a message, scroll to it and press
Menu >Send/Receive
.
receive e-mail
If your phone is set up to
automatically check for new messages,
e
your phone will show
when a new
message arrives.
Scroll to the message and select it to
read it.
delete e-mail
From the Inbox or an open e-mail message,
Delete
press
60
(left soft key).
messages
features
manually send and receive e-mail
Press
Start >Messaging
> (e-mail account), then press
Send/Receive
>
.
call a phone number in e-mail
Highlight a phone number in a
message and press
N
move e-mail to personal folder
After you’ve read the message, press
Move
then scroll to the folder you want to
>
move and select it.
delete a mail account
Press
Start >Messaging
account, then press
, scroll to the e-mail
Menu >Delete
Menu
.
Menu
.
Page 64
features
empty deleted items folder
Press
Menu >Folders
press
Menu >Delete All
press
Start >Messaging
> (e-mail account),
, scroll to
.
Deleted items
, then
messages
61
Page 65
connections
Bluetooth™ wireless
Your phone supports Bluetooth wireless
pairing (also called linking or bonding). You can
pair your phone with a Bluetooth headset or
car kit, or pair your phone with a computer to
exchange and synchronize files.
Note: Your phone's Bluetooth features and
Bluetooth Class 1 power levels are not
allowed for outdoor operation in France. To
avoid unlawful interference with radio
signals, do not use the Bluetooth features
in France unless you are indoors.
connections
62
turn Bluetooth power on or off
If Bluetooth
automatically pair with the handsfree device
you have used before. Just turn on the device
or move it near the phone.To turn
Bluetooth on: Press
Manager
The Bluetooth indicator
home screen.
Note:
Bluetooth
phone will not pair with devices until you set
Bluetooth
with the devices again.
Power
is On, your phone can
Start >Bluetooth >Bluetooth
>
Settings
then toggle
To extend battery life, set
Power
to
OFF
Power
back to ON and pair your phone
Status
O
appears in the
when not in use. Your
to
Bluetooth ON
.
Page 66
pair with a headset or
handsfree device
Before you try to pair your phone with a
, make sure your phone’s
device
on
Bluetooth power is
ready
and
in pairing or bonding mode (see the
device user’s guide). You can pair your phone
with multiple devices, but only use it with one
headset device at a time.
Your phone lists the devices it finds within
range.
1
Press
Start >Bluetooth >Bluetooth Manager
Hands-free
>
2
Put the device (handsfree headset, stereo
.
headset, keyboard, etc.) in pairing mode.
3
Press
Add
. The phone prompts you to
verify your device is ready. Press
4
Select the device from the list.
and the device is on
Search
.
5
If prompted, enter the device passkey
Accept
(such as 0000) and press the
key.
When the devices are paired, an icon appears
on the home screen in the Bluetooth Task
Tr ay .
Tip:
For specific information about the
Bluetooth device you are using with your
phone, refer to the instructions that came
with it.
send objects to another device
You can use Bluetooth pairing to send
e-mail, contacts, tasks, calendar items,
audio, ring tones, pictures, video, and voice
notes from your phone to a computer or other
device.
1
Press
Start >Bluetooth >BT Send Object
2
Select the object type and object you
want to send.
.
connections
63
Page 67
Tip:
To select an item, press the
s
center key
3
Press
Send
4
Select the name of the device to send the
.
.
file.
5
To cancel sending an item, press
Cancel
.
>
Menu
use your phone as a computer
remote
You can use Bluetooth wireless and
your phone as a remote control for your
computer. For example, want to watch a video
on your computer and use your phone as a
remote control? Use PC Remote to control
when the video plays, stops, or pauses.
1
On your computer, turn
Bluetooth power on.
connections
64
2
On your phone, press
BT PC Remote
>
. If necessary, press
Start >Bluetooth
turn on Bluetooth power.
3
Press
Add
.
4
On your computer, right-click on the
O
Bluetooth indicator
in the system tray
in the lower right corner of your display.
Bluetooth Setup Wizard
Select
5
In the wizard, indicate that you know the
service you want to use, and you want to
find a Bluetooth device that provides the
service. Select Next.
6
In the next window, choose Human
Interface Device and select Next.
7
In the next window, make sure that
“Show all devices” is chosen in the
pull-down menu. Your computer should
find your “SmartPhone.” Select your
phone, and select Next.
Yes
to
.
Page 68
8
If prompted, enter the device passkey
Accept
Menu
key.
and
(such as 0000) and press the
When PC Remote is connected, your phone
display shows a key map that tells you what
your keys control on the computer. To
determine which program on your computer
to control, on your phone, press
select a program.
advanced Bluetooth features
features
make phone visible to other device
Allow a Bluetooth device to discover
your phone:
Start >Bluetooth >Bluetooth Manager >Settings
Allow other Bluetooth devices to see this phone
check
, and
features
connect to recognized device
Connect to a recognized handsfree
device:
Start >Bluetooth >Bluetooth Manager >Hands-free
> device name
drop pairing with device
Start >Bluetooth >Bluetooth Manager
Hands-free
>
send object to device
Send an object to another device:
Start >Bluetooth >BT Send Object
> device name >
Disconnect
connections
65
Page 69
features
edit device properties / change
device name
Edit the properties of a recognized device:
Start >Bluetooth >Bluetooth Manager >Hands-free
> device name, then press
Nickname
>
Tip:
To change the Bluetooth name of your
phone, press
Settings
>
My Bluetooth name
Start >Bluetooth >Bluetooth Manager
and enter the name in
.
Menu >Properties
Internet Sharing
You can use your phone to dial in to a
network. To do this, you need either a
Bluetooth wireless or USB cable connection.
Find it:
Start
>
More...
>
Settings
>
Internet Sharing
connections
66
On your computer, you must have installed
ActiveSync 4.5 or later and have enabled a
Personal Area Network (PAN) server.
Note:
When you activate Internet Sharing,
your phone’s e-mail, Web browsing,
Microsoft® ActiveSync, and text messaging
services are suspended until you deactivate
Internet Sharing.
Internet Sharing with
Bluetooth® wireless
To use Bluetooth wireless to link to
anetwork:
Note:
You must have a computer that has
Bluetooth capabilities for Internet Sharing to
work with Bluetooth wireless.
1
To make sure other Bluetooth devices can
find your phone, you must first turn on
Bluetooth wireless.
On your phone
,
Page 70
press
Start >Bluetooth >Bluetooth Manager
Settings
then toggle
>
See Bluetooth wireless on page 56 for
more information.
2On your computer
Bluetooth devices applet from the
task bar.
Note:
Not all computers have the same
procedure to locate the Bluetooth window
and set up networking. Please refer to
your computer operating help system for
more information.
3
On your computer, right-click the
Bluetooth icon in the Windows task bar,
select the
Networking
The computer finds your phone and
shows the dial up networking window.
Quick Connect
and then
Status
to
Bluetooth ON
, launch the
menu,
Find devices
.
Dial-up
.
4On your phone
Settings
>
5
Set
PC Connection
Connect
.
The
Status
6
Press
Menu >Bluetooth Settings
Personal Network
7
When you see the name of your computer
in the list of personal networks, select it
and press
, press
Start
>
Internet Sharing
changes to
Add
.
to
Bluetooth PAN
.
to establish a connection.
Connected
and select
and click
.
More...
>
Internet Sharing with a cable
Note: Do not connect
phone and computer until the following steps
tell you to do so.
To use a USB cable with your phone to
connect with Internet Sharing to a network,
your data cable to your
connections
67
Page 71
first you must install networking drivers onto
your computer.
On your computer:
1
Insert the provided Getting Started Disc
into the CD Drive on your computer. Your
computer automatically launches the
Getting Started Disc.
Note:
If you do not have the Getting
Started Disc, or want the latest version of
the device and computer drivers, go to
www.motorola.com/support/Q-gsm
2
In the Getting Started Disc application, go
to the Additional Tools screen and select
Dial-Up Networking Software
the
3
Follow the prompts to install the drivers
.
on your computer.
connections
68
On your phone:
Now, you need to enable Internet Sharing on
your phone and install phone drivers:
1
On your phone, press
Connections
>
to set up the GPRS and Proxy
Start > More... >Settings
information as specified by your service
provider. These settings are the same as
for connecting to the internet.
2
Using the USB data cable, connect the
phone to your computer.
.
The driver is installed on your computer
and ready for setting up a network
connection.
3On your phone
Settings
>
4
Set
PC Connection
The
Status
, press
Internet Sharing
to
USB
changes to
Start
.
and click
Connected
>
More...
Connect
.
>
.
Page 72
On your computer:
After you set up your computer and phone,
you can establish a new network connection
on your computer:
Note:
This procedure might not work on all
computers. Please refer to your computer
operating help system for more information.
1
Right-click on
Properties
2
Select the
3
Press the
4
Expand the
5
Right-click
Modem
6
Select the
My Computer
and select
.
Hardware
Device Manager
Modems
tab.
button.
list.
Smartphone Wireless USB
and select
Advanced
Properties
.
tab, and enter extra
initialization commands required by your
service provider. For details, contact your
service provider.
7
Select
Start >Control Panel >Network
and Internet Connections
Connections
. In the Network
>
Connections window, select
new connection
8
Follow the prompts to connect to the
under Network Tasks.
Internet using a modem:
•
Network Connection Type:
Internet
•
Getting Ready:
•
Internet Connection:
Set up My Connection Manually
Connect using a dial-up
modem
•
Connection Name: Enter a unique
identifier for ISP name.
•
Number to Dial:
•
Connection Availability:
•
User Name: get this information from
*99#
Anyone's Use
your service provider as required
Network
Create a
Connect to the
connections
69
Page 73
•
Password: get this information from
your service provider as required
•
If you do not plan to use your phone as
the default Internet connection, then
do not
check
Make this the default Internet
.
connection
•
If Microsoft® Windows® firewall is not
do not
check
enabled,
connection firewall for this connection
Note:
You might need to deactivate your
Turn on Internet
.
computer proxy server settings to let
Internet Sharing access the Internet. To
deactivate these settings, open your Web
browser and select
Internet Options >Connections >Settings >Proxy
>
, then deselect
Server
this connection
70
).
connections
Menu >Tools
Use a proxy server for
disconnect Internet Sharing
To disconnect Internet Sharing, perform these
steps on your computer and your phone.
On your computer
1
Go to task bar and right-click on the
Network Connection icon.
2
Select
Disconnect
Your computer disconnects Internet Sharing.
Note:
After you are no longer using Internet
Sharing, you may need to reactivate your
computer’s proxy settings. Please check with
your Internet provider.
:
.
Page 74
Web browser
You can use Internet Explorer Mobile to
search and view the Web.
Find it:
Start
>
Internet Explorer
Note:
Not all Web file formats are supported.
•
To go to a Web page, press
Address Bar
press
. Enter the address and
Go
.
Menu
>
•
To go to a link in a Web page, use the
navigation key to highlight the link and
then press the center select key (
•
Change connection options, press
Menu> Tools > Options
•
To show/hide pictures, press
View
>
Show Pictures
•
To add Web address to your Favorites,
open the Web page and press
Add to Favorites
Tip:
You can use shortcut keys for browsing
the Web.
>
Connections
.
.
.
Menu
Menu
s
>
).
>
connections
71
Page 75
entertainment
Have fun with your phone!
take & send a photo
Press e to open the camera viewfinder:
Pictures & Videos
IMAGE
AREA
1.0x
877
Thumbnails
Tip:
In the camera viewfinder, press
adjust picture settings such as
entertainment
72
Menu
mode
Menu
,
to
brightness, resolution, zoom, white
, and
flash
balance
1
Point the camera lens at the photo
.
subject.
2
Press e or the center keys to take a
photo. Your phone saves the picture and
shows it in the viewfinder.
3
Close the viewfinder or open the camera
options menu.
To close the viewfinder, press
O
can see your stored picture by pressing
Start >Pictures & Videos
.
To see other camera options, press
•
To delete the photo and return to the
Delete
active viewfinder, select
.
. You
Menu
:
Page 76
•
To send the photo with
Send
select
•
To send the photo with
.
Bluetooth wireless, select
•
To use the picture as the home screen,
Use as Home Screen
select
•
To edit the picture, select
•
To view image properties, like the
filename, select
•
To view picture option, select
Note:
To see your stored pictures, press
Pictures & Videos
>
View
press
Tip:
To view pictures located in a folder other
. Select the picture to view and
.
.
Properties
E-mail
Edit
.
,
Bluetooth
.
Options
.
Start
than the default pictures folder, including a
storage card, press
Menu >Folders
press
Start >Pictures & Videos
, and select the folder that
, then
contains stored pictures.
self portrait
1
Press e to activate the camera.
2
Press
Menu>Mode >Timer
3
Press e to start the 5 second delay.
4
Aim the camera lens at yourself.
5
When you hear the camera shutter sound,
your phone takes the photo and shows it
in the viewfinder.
.
.
entertainment
73
Page 77
picture options
In the picture viewfinder press
open the
Picture Options Menu
include the following options:
option
General
Determine default picture sizes
for e-mail and rotating picture
settings.
Slide Show
Select default slide show
settings.
Camera
Select default locations to store
pictures, filename prefixes, and
image compression.
Video
Determine audio settings and
time limits for video files.
entertainment
74
. This menu can
Menu >Options
record & play video
to
clips
record a video clip
Find it: e, then
Pictures & Videos
Remaining recording timeCurrent recording length
Tip:
In the video viewfinder, press
adjust video settings such as
brightness, quality
Menu >Video
VIDEO
AREA
00:0543:20
Stop
still
, and
white balance
Pause
,
Menu
to
.
Page 78
1
Point the camera lens at the
photo subject.
2
Press e or the center keys to begin
recording a video. The viewfinder shows
what the video is recording.
3
Press
Stop
to end recording the video
Pause
altogether, or press
recording and
Resume
to pause
to
continue recording.
Note:
Videos are automatically stored in
your phone. To view them, press
Pictures & Videos
>
and press
Tip:
To view videos located in a folder other
. Select the video to view
Play
or the center keys.
Start
than the default video folder, including a
storage card, press
Menu >Folder
press
Start >Pictures & Videos
, and then select the folder
that contains the stored videos.
, then
video options
In the video viewfinder press
open the video options menu:
option
Camera
Select default save locations,
video filename prefixes, and
image compression.
Video
Determine audio and time limit
settings for video files.
Note:
General
and
Slideshow
available in this menu, however these settings
are specific to picture files only.
Menu >Options
options are also
to
play a video clip
For more video playback and
Windows® Media Player features, see
page 76.
Find it:
Start >Pictures & Videos
> video clip >
Play
entertainment
75
Page 79
The video clip plays in the
Windows Media
00:0070%
Now Playing
Tip:
To play video in full screen mode, press
Menu >Full Screen
. Videos recorded in a low
Windows Media Player
Menu
.
resolution may not play in full screen mode.
If a call comes in while watching a video, the
video pauses and a call alert appears. You can
choose to answer the call or ignore it. To
continue watching the movie, select the
Play
button.
entertainment
76
video playback options
In the video playback window press
Options
>
to open the
Video Playback Menu
menu can include the following options:
option
Playback
Determines how the time
counter appears, whether to
pause playback while using
another program, and whether
to resume playback after a
phone call.
Video
Options for showing in full
screen and when to scale to fit
window.
Network
Selects default network settings
for streaming media.
Library
Determines if the player starts
Library
on the
view.
Menu
. This
Page 80
option
Skins
Buttons
Determine Windows® Media
Player skin theme.
Set playback button mapping.
download & copy
media files
You can copy or download media files from
your computer or the Internet onto
your phone.
copy files from your computer
To copy files from your computer to
your phone:
Note:
You must have Microsoft® ActiveSync
or Windows® Mobile Device Center installed
on your computer, as described on page 49.
1
Connect the phone to your computer.
2
In ActiveSync on your computer, select
Explore
and double-click
device.
Mobile
3
On your computer, find the files you
would like to copy to your device and
paste the files into the
folder.
Mobile
4
Resync your phone and computer and
then view the picture or video on your
phone from
Start >Pictures & Videos
My Windows
My Windows
.
entertainment
77
Page 81
media player
A version of Windows® Media Player Mobile
version 10.2 or higher for Smartphone is
available on your to phone to play digital audio
and video files that are stored on your phone
or on the Web.
Windows Media Player Mobile can play the
following types of files: Windows Media
Audio (WMA), Windows Media Video (WMV),
MP3, AAC, eAAC, eAAC+, WAV, and
Real Audio.
entertainment
78
Find it:
Start >Windows Media
Windows Media
00:0070%
Now Playing
control
play/
pause
skip ahead or
go back
To play or pause a music or
video file, press
To skip to the previous or next
file, press the
navigation key
Menu
j
.
S
left or right.
Page 82
control
volume
To increase or decrease the
volume, press the
S
navigation key
Tip:
To turn the sound off
quickly, press
up or down.
#
. Press # to
turn the sound back on.
switch to full
screen
fast forward/
rewind
To switch to full screen video
0
playback, press
.
To fast forward or rewind, press
and hold the navigation key
S
left or right.
To listen through a stereo Bluetooth headset,
see page 63.
Tip:
Do you want to play a song or video on
the Internet or network? Use the Open URL
Library
command. From the
Open URL
>
(if you need to get to the
view, press
Library
Menu
view,
in
Windows Media Player
, press
Menu >Library
more information about downloading or
copying video files, see page 77.
set video controls
You can set up keys on your phone to control
the media player.
1
From the media player, press
Options
select
2
Select
3
Scroll to the media player action you want
to assign a button or key press.
4
Press
5
After you have assigned key presses to
the medial player controls, press
Done
to complete the set up.
.
Buttons
.
Menu
and choose
Assign, Reset
Menu
). For
and
, or
OK
and
None
.
entertainment
79
Page 83
other features
Note:
To open the main menu from your
Start
home screen, press
pages of menu options, press the
navigation key
option, press the center key
S
advanced calling
features
call forwarding
Set up or cancel call forwarding:
Start >Settings >Phone >Call Forwarding
Note:
If you choose
how many seconds your phone waits
before it forwards a call.
other features
80
. To scroll through the
down. To select a menu
s
.
No Reply
, you can set
features
voice dial
To voice dial, press and hold h in your
home screen. When prompted, say “Call,”
followed by a number or contact name.
TTY calls
Set up your phone for use with an
optional TTY device:
Start >Settings >Phone Accessibility >TTY
Note:
TTY does not work from mobile
phone to mobile phone.
Page 84
features
call a phone number in a message
E-mail or text messages can contain
phone numbers that have an underline, like
a Web site hyperlink. To dial one of these
N
numbers, scroll to it and press
.
contacts
To store and call contacts, see page 23.
features
search for contact
Enter the first few letters of the contact's
name. The phone searches through the
contact list and shows the name.
edit contact
Start >Contacts
Menu >Edit
, scroll to a contact, then press
features
set ringer ID for a contact
You cannot store a ringer ID for
Note:
SIM Contacts.
To easily identify who is calling you by the
ring tone, you can assign a custom ring
tone to each contact.
Start >Contacts
Menu >Edit
, scroll to a contact, then press
and scroll to
Custom Ring Tone
other features—contacts
81
Page 85
features
set picture ID for contact
You cannot store a picture ID for
Note:
SIM Contacts.
Assign a photo or picture to appear when
you receive a call from an entry:
Start >Contacts
Menu >Edit
Select a picture, or select
, scroll to a contact, then press
and then scroll to
Picture
Camera
to take a
new picture for the contact.
Tip:
Want to remove a picture ID? Press
Start >Contacts
Edit
>
Menu>Remove Picture
82
, scroll to a contact, press
, then scroll to
Picture
and press
.
other features—contacts
Menu
features
set category for contact
You cannot store a category for
Note:
SIM Contacts.
Start >Contacts
Menu >Edit
set category view
Start >Contacts
, scroll to a contact, then press
and scroll to
, then press
Categories
Menu>Filter
Page 86
features
send contact to another device
Use a Bluetooth connection to send a
contact to another phone, computer,
or device:
Start >Contacts
Menu >Send via Bluetooth
If necessary, your phone asks you to turn on
Bluetooth power. Your phone searches for
Bluetooth devices. Select the one you want
and press the center key
tells you when the transfer is complete.
For more about Bluetooth connections, see
page 62.
, scroll to a contact, and press
s
. Your phone
personalizing
features
language
Set menu language:
Start >Settings >Regional Settings
Note:
You must turn your phone off and on
again for the changes to take effect.
Tip:
While you enter text (such as in a text
message), your phone suggests words. To
change the language for these suggestions,
Menu >Languages
press
screen.
accessibility
You can set system font size, multipress
timeout, confirmation timeout, and in-call
alerts:
Start >Settings >Accessibility
in the text entry
other features—personalizing
83
Page 87
features
ring volume
Start >Settings >Profiles
Highlight the desired profile, then press
Menu>Edit
Under
Ring Volume
navigation key
, press the
S
left or right to adjust the
volume for that profile.
Tip:
You can eliminate the ringer volume
instantly when an incoming call comes
in--just use the thumb wheel to turn the
ringer off.
other features—personalizing
84
features
sounds
To change the default sounds for ring tone,
reminders, new messages, alarm clock, or
keypad controls:
Start >Settings >Sounds
Note:
Changes made to the alert settings
Silent
will have no effect when using the
profile.
alarm
Start >Settings >Clock & Alarm >Alarm
Tip:
Need to change or set the alarm alert
style? Press
Alarm Clock
>
Start>Settings >Sounds
.
Page 88
features
owner information
It’s a good idea to enter and check your
owner information. It lets someone return
the phone to you if you lose it:
Start >Settings >Owner Information
master reset
To return your phone to original settings:
Start >System Tools >Master Reset
The default master reset code is
000000
(6 zeroes).
Master reset does not reset the unlock
code, security code, and lifetime timer.
call times
Network connection time
time from the moment you connect to your
is the elapsed
service provider's network to the moment
O
you end the call by pressing
includes busy signals and ringing.
The amount of network connection time
you track on your resettable timer may not
equal the amount of time for which you
are billed by your service provider. For
billing information, contact your service
provider.
features
see call timers
Show call timers:
Start >Call History
reset call timers
To reset all call timers to zero (0), except for
Lifetime calls
the
Start >Call History
then press
, then press
timer:
, then press
Menu>Reset Timers
. This time
Menu>View Timers
Menu>View Timers
,
other features—call times
85
Page 89
handsfree
Note:
The use of wireless phones while
driving may cause distraction. Discontinue a
call if you can’t concentrate on driving.
Additionally, the use of wireless devices and
their accessories may be prohibited or
restricted in certain areas. Always obey the
laws and regulations on the use of
these products.
features
speakerphone
Activate a connected external
speakerphone during a call:
Press
h
or press
Note:
With a Bluetooth headset press
Handsfree Off
>
Speakerphone On.
>
other features—handsfree
86
Menu >Speakerphone On
and then press
Menu
.
Menu
network connections
features
create proxy, Virtual Private Network
(VPN), or dial-up network
A Virtual Private Network lets you
connect securely to your enterprise
through IPsec. This connection
requires a policy definition from your IT
department. Your IT department can send
you the policy in a file, or give you the policy
to enter manually. After you receive the
policy file or information:
Start >Settings >Connections >VPN
Select a policy to open a connection, or
Menu >New
press
policy definition.
To close the secure connection, press
to manually enter a new
Logoff
.
Page 90
calendar
features
add new calendar event
Start >Calendar
Menu>New Appointment
Note:
All day event
the
All-day events do not occupy blocks of time
in the calendar; instead, they appear in
banners at the top of the calendar.
, then press
To schedule an all-day event, select
check box under
End time
.
features
view calendar event
Press
Start >Calendar
today.
•
To see days before or after today,
press the navigation key
right.
•
To quickly see a specific date, press
Menu>Go to Date
•
To see your whole week’s events,
press
Shortcut:
home screen. To see event details, scroll to
it and press the center key
Today’s events appear on your
to open the calendar for
.
Week
.
s
.
S
left or
other features—calendar
87
Page 91
features
calendar event reminder
The default reminder time for tasks and
calendar items is 15 minutes. To change
this default:
Start >Calendar
Options >Set Reminders
>
send calendar event to another device
Use a Bluetooth connection to send a
calendar event to another phone, computer,
or device:
From the calendar item, press
Send via Bluetooth
>
Select the device to which you want to
send the item.
For more about Bluetooth connections, see
page 62.
88
, then press
.
other features—memo pad
Menu>Tools
Menu
features
respond to a meeting request
You can receive and respond to meeting
requests on your phone in a similar manner
as you do in Outlook on your computer.
Start >Messaging
> meeting request
Accept
or
> (e-mail account)
Menu >Decline
or
Tentative
memo pad
features
memo pad
Start >Accessories >Memo Pad
Page 92
calculator
security
features
calculator
Start >Accessories >Calculator
converter
features
converter
To quickly convert currency, time, or other
measurements:
Start >Accessories >Converter
features
manage certificates
Enable or disable Internet access
certificates stored on your phone:
Start >Settings >Security >Certificates
Certificates are used to verify the identity
and security of Web sites when you
download files or share information.
phone information
features
software version
To view your phone software version:
Start >Settings >About
other features—calculator
89
Page 93
features
memory & storage
To see the total, used, and available
memory on your phone and storage card:
Start >System Tools >Memory Manager
fun & games
features
manage pictures
Manage pictures:
Start >Pictures & Videos
other features—fun & games
90
features
manage sounds
Manage ring tones and music that you have
downloaded or composed:
Start >Windows Media
For more information about Windows®
Media, see page 78.
manage video clips
Manage video clips:
Start >Pictures & Videos
For more information about Windows®
Media, see page 78.
start Web browser
Start >Internet Explorer
For more information about Internet
Explorer Mobile, see page 71.
Page 94
features
use Web browser shortcut keys
For more information about Internet
Explorer Mobile, see page 71.
close Web browser
In the browser, press
Menu >Exit
download objects from Web page
To download a picture, sound, or
phone theme from a Web page: Highlight
Select
the file, press the
Store
key.
key, then press the
To download a picture or other object from a
Web page: Highlight the item, press
and choose an option such as
Save image
Menu
.
,
play games on your phone
Start >Games
other features—fun & games
91
Page 95
service & repair
Tip:
Motorola Software Update is an easy
way to update your phone. Make sure you
have the latest available software updates at
www.motorola.com/support/Q-gsm
If you have questions or need assistance,
we're here to help.
Motorola Support:
Go to
www.motorola.com/support/Q-gsm
where you can select from a number of
customer care options. You can also contact
the Motorola Customer Support Center at
1-800-657-7576 (United States and Canada) or
1-888-390-6456 (TTY/TDD United States for
hearing impaired).
service & repair—fun & games
92
.
,
Microsoft® Windows® Mobile and
ActiveSync Support:
This model meets international guidelines for
exposure to radio waves.
Your mobile device is a radio transmitter and receiver. It is
designed not to exceed the limits for exposure to radio waves
recommended by international guidelines. These guidelines were
developed by the independent scientific organization ICNIRP and
include safety margins designed to assure the protection of all
persons, regardless of age and health.
The guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The ICNIRP SAR limit for mobiles devices
used by the general public is 2 W/kg and the highest SAR value for
this device when tested at the ear was ___ W/kg.
devices offer a range of functions, they can be used in other
positions, such as on the body as described in this user guide.
this case, the highest tested SAR value is ___ W/kg.
As SAR is measured utilizing the device’s highest transmitting
power, the actual SAR of this device while operating is typically
below that indicated above. This is due to automatic changes to
the power level of the device to ensure it only uses the minimum
level required to reach the network.
While there may be differences between the SAR levels of various
phones and at various positions, they all meet the governmental
1
As mobile
1
2
In
requirements for safe exposure. Please note that improvements to
this product model could cause differences in the SAR value for
later products; in all cases, products are designed to be within the
guidelines.
The World Health Organization has stated that present scientific
information does not indicate the need for any special precautions
for the use of mobile devices. They note that if you want to reduce
your exposure then you can do so by limiting the length of calls or
using a “hands-free” device to keep the mobile phone away from
the head and body.
Additional Information can be found on the websites of the World
Health Organization (
http://www.who.int/emf
) or
Motorola, Inc.
http://www.motorola.com/rfhealth
(
1. The tests are carr ied out in accordance with inte rnational guidelines for
testing. The limit incorporates a substantial margin for safety to give
additional protection for the public and to account for any variations in
measurements. Additional related information includes the Motorola
testing protocol, assessment procedure, and measurement uncertainty
range for this product.
2. Please see the Safety and General Informati on section about body worn
operation.
).
service & repair
93
Page 97
Motorola Limited Warranty for the United States and
Canada
Warranty
What Does this Warranty Cover?
Subject to the exclus ions contained below, Motorola, Inc. warrants
its telephones, pagers, messaging devices, and consumer and
professional two-way radios (excluding commercial, government
or industrial radios) that operate via Family Radio Service or
General Mobile Radio Service, Motorola-branded or certified
accessories sold for use with these Products (“Accessories”) and
Motorola software contained on CD-ROMs or other tangible media
and sold for use with these Products (“Software”) to be free from
defects in materials and workmanship under normal consumer
usage for the period(s) outlined below. This limited warranty is a
consumer's exclusive remedy, and applies as follows to new
Motorola Products, Accessories and Software purchased by
consumers in the United States or Canada, which are accompanied
by this written warranty:
Warranty
94
Products and Accessories
Products CoveredLength of Coverage
Products and
Accessories
defined above, unless
otherwise provided for
below.
Decorative
Accessories and
Cases.
covers, bezels,
PhoneWrap™ covers
and cases.
Monaural Headsets.
Ear buds and boom
headsets that transmit
mono sound through a
wired connection.
as
Decorative
One (1) year
purchase by the first consumer
purchaser of the product unless
otherwise provided for below.
Limited lifetime warranty
lifetime of ownership by the first
consumer purchaser of the product.
Limited lifetime warranty
lifetime of ownership by the first
consumer purchaser of the product.
from the date of
for the
for the
Page 98
Products CoveredLength of Coverage
Consumer and
Professional
Two-Way Radio
Accessories.
Products and
Accessories that are
Repaired or
Replaced.
Exclusions
Normal Wear and Tear.
replacement of parts due to normal wear and tear are excluded
from coverage.
Batteries.
Only batteries whose fully charged capacity falls below
80% of their rated capacity and batteries that leak are covered by
this limited warranty.
Abuse & Misuse.
(a) improper operation, storage, misuse or abuse, accident or
neglect, such as physical damage (cracks, scratches, etc.) to the
surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand,
dirt or the like, extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d) other acts which
are not the fault of Motorola, are excluded from coverage.
Ninety (90) days
purchase by the first consumer
purchaser of the product.
The balance of the original
warranty or for ninety (90) days
from the date returned to the
consumer, whichever is longer.
Periodic maintenance, repair and
Defects or damage that result from:
from the date of
Use of Non-Motorola Products and Accessories.
damage that result from the use of Non-Motorola branded or
certified Products, Accessories, Software or other peripheral
equipment are excluded from coverage.
Unauthorized Service or Modification.
resulting from service, testing, adjustment, installation,
maintenance, alteration, or modification in any way by someone
other than Motorola, or its authorized service centers, are
excluded from coverage.
Altered Products.
numbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of tampering;
(c) mismatched board serial numbers; or (d) nonconforming or
non-Motorola housings, or parts, are excluded from coverage.
Communication Services.
Products, Accessories or Software due to any communication
service or signal you may subscribe to or use with the Products
Accessories or Software is excluded from coverage.
Products or Accessories with (a) serial
Defects, damages, or the failure of
Defects or
Defects or damages
Software
Products CoveredLength of Coverage
Software.
Applies only to physical
defects in the media that embodies
the copy of the software (e.g.
CD-ROM, or floppy disk).
Ninety (90) days
the date of purchase.
from
Warranty
95
Page 99
Exclusions
Software Embodied in Physical Media.
that the software will meet your requirements or will work in
combination with any hardware or software applications provided
by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software
products will be corrected.
Software NOT Embodied in Physical Media.
not embodied in physical media (e.g. software that is downloaded
from the internet), is provided “as is” and without warranty.
No warranty is made
Software that is
Who Is Covered?
This warranty extends only to the first consumer purchaser, and is
not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund
the purchase price of any Products, Accessories or Software that
does not conform to this warranty. We may use functionally
equivalent reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications added to
your Product, Accessory or Software, including but not limited to
personal contacts, games and ringer tones, will be reinstalled. To
avoid losing such data, software and applications please create a
back up prior to requesting service.
Warranty
96
How to Obtain Warranty Service or
Other Information
USAPhones
1-800-331-6456
Pagers
1-800-548-9954
Two-Way Radios and Messaging Devices
1-800-353-2729
CanadaAll Products
1-800-461-4575
TTY
Accessories
For
number designated above for the product with which they are
used.
You will receive instructions on how to ship the Products,
Accessories or Software, at your expense, to a Motorola
Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of
purchase; (b) a written description of the problem; (c) the name of
your service provider, if applicable; (d) the name and loc ation of the
installation facility (if applicable) and, most importantly; (e) your
address and telephone number.
1-888-390-6456
and
Software
, please call the telephone
Page 100
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE
REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS
EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,
ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE
DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or
limitation on the length of an implied warranty, so the
above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also
have other rights that vary from state to state or from one
jurisdiction to another.
Laws in the United States and other countries preserve for
Motorola certain exclusive rights for copyrighted Motorola
software such as the exclusive rights to reproduce and distribute
copies of the Motorola software. Motorola software may only be
copied into, used in, and redistributed with, the Products
associated with such Motorola software. No other use, including
without limitation disassembly of such Motorola software or
exercise of the exclusive rights reserved for Motorola, is
permitted.
Warranty
97
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