Welcome to the world of Motorola digital wireless communications! We are pleased that
you have chosen the Motorola W395 wireless phone.
Open menus.
Navigate menus.
Left Soft Key
Go online.
Volume Keys
Make &
answer calls.
Charge battery and
connect accessories.
Right Soft Key
Clear Key
Turn on & off,
hang up, exit
menus.
Store pictures, video,
and music.
Plug in your
headphones.
Volume Keys
Camera lens
External
display.
1
Home ScreenMain Menu
Press & hold
6Îì
WED 8/23/06
e
s
t
n
8:45am
PH. BOOK
MESSAGE
power key
the
P
until the
display lights
up, to turn on
your phone.
1
6Îì
Main Menu
n Phonebook
e Messages
s Recent Calls
á WebAccess
h Multimedia
SELECTEXIT
Press the
navigation
S
key
up/down/left
/right to scroll
to a menu
feature.
3
Press the
center
key
s to
open the
Main Menu
.
Press the
center
key
s
to select it.
4
2
2
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider,
and/or the provider’s network settings may limit the feature’s
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this
user’s guide, are based upon the latest available information and
are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. Bluetooth trademarks are owned by
their proprietor and used by Motorola, Inc. under license. Java and
all other Java-based marks are trademarks or registered
trademarks of Sun Microsystems, Inc. in the U.S. and other
countries. All other product or service names are the property of
their respective owners.
Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user's authority to
operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted
software, such as the exclusive rights to distribute or reproduce
the copyrighted software. Accordingly, any copyrighted software
contained in Motorola products may not be modified, reverseengineered, distributed, or reproduced in any manner to the extent
allowed by law. Fishermen, the purchase of Motorola products
shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents,
or patent applications of Motorola or any third-party software
provider, except for the normal, non-exclusive, royalty-free license
to use that arises by operation of law in the sale of a product.
Part number: 68XXXXX261-O
3
contents
menu map . . . . . . . . . . . . 6
FCC notice . . . . . . . . . . . 13
Use and care . . . . . . . . . 14
EU Conformance . . . . . . 15
Recycling Information . . 16
essentials . . . . . . . . . . . . 17
about this guide. . . . . . 17
SIM card . . . . . . . . . . . 18
battery . . . . . . . . . . . . . 18
turn it on & off . . . . . . . 22
make a call. . . . . . . . . . 23
answer a call . . . . . . . . 23
store a phone
number . . . . . . . . . . . . 23
call a stored phone
number . . . . . . . . . . . . 23
your phone number. . . 24
contents
4
main attractions . . . . . . 25
Bluetooth® wireless . . 25
audio player . . . . . . . . . 27
take & send photos . . . 28
record & send a video . 30
make a voice
Certain features may
not be available in certain
areas.
* optional features
settings menu
l
Personalize
• Home Screen
• Main Menu
• Greeting
• Wallpaper
• Screen Saver
• Color Style
•Quick Dial
t
Ring Style
•Style
•(style) Detail
H
Call Forward *
•Voice Calls
• Cancel All
• Forward Status
U
In Call Setup
• In-Call Timer
• Call Guard
• Call Cost Setup
• My Caller ID
• Answer Options
• Call Waiting
• Dialing Prefix
Z
Initial Setup
m
Phone Status
S
Headset
• Time and Date
• Speed Dial
• Auto Redial
• Display Timeout
• Backlight
•Scroll
• Language
• Battery Save
•DTMF
• Hyphenation
• TTY *
• Master Clear
• Master Reset
• My Tel. Numbers
• Credit Info *
• Active Line *
• Battery Meter
• Download Location
• Storage Devices
• Other Information
• Auto Answer
• Ringer Options
j
Network
•New Network
•Network Setup
• Avail. Networks
• My Network List *
• Service Tone *
• Call Drop Tone *
• Current Network
%
Airplane Mode
u
Security
• Phone Lock
• Lock Application
• Fixed Dial *
• Restrict Calls *
• Call Barring
• SIM PIN
• New Passwords
c
Java Settings
g
Lantern
Note:
Certain features may
not be available in certain
areas.
* optional features
menu map
7
Safety and General Information
safety information
This section contains important information on the safe and
efficient operation of your mobile device. Read this
information before using your mobile device.
*
Exposure to Radio Frequency (RF)
Energy
Your mobile device contains a transmitter and receiver. When it is
ON, it receives and transmits RF energy. When you communicate
with your mobile device, the system handling your call controls the
power level at which your mobile device transmits.
Your Motorola mobile device is designed to comply with local
regulatory requirements in your country concerning exposure of
human beings to RF energy.
Operational Precautions
For optimal mobile device performance and to be sure that human
exposure to RF energy does not exceed the guidelines set forth in
* The information provided in this document supersedes the general
safety information in user’s guides published prior to May 1, 2007.
safety information
8
the relevant standards, always follow these instructions and
precautions.
External Antenna Care
If your mobile device has an external antenna, use only a
Motorola-supplied or approved replacement antenna. Use of
unauthorized antennas, modifications, or attachments could
damage the mobile device and/or may result in your device not
complying with local regulatory requirements in your country.
DO NOT hold the external antenna when the mobile device is IN
USE. Holding the external antenna affects call quality and may
cause the mobile device to operate at a higher power level than
needed.
Product Operation
When placing or receiving a phone call, hold your mobile device
just like you would a landline phone.
If you wear the mobile device on your body, always place the
mobile device in a Motorola-supplied or approved clip, holder,
holster, case, or body harness. If you do not use a body-worn
accessory supplied or approved by Motorola—or if you hang your
mobile device from a lanyard around your neck—keep the mobile
device and its antenna at least 2.5 centimeters (1 inch) from your
body when transmitting.
When using any data feature of the mobile device, with or without
an accessory cable, position the mobile device and its antenna at
least 2.5 centimeters (1 inch) from your body.
Using accessories not supplied or approved by Motorola may
cause your mobile device to exceed RF energy exposure
guidelines. For a list of Motorola-supplied or approved
accessories, visit our Web site at:
www.motorola.com
.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference
from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some
circumstances your mobile device may cause interference with
other devices.
Follow Instructions to Avoid Interference
Problems
Turn off your mobile device in any location where posted notices
instruct you to do so.
In an aircraft, turn off your mobile device whenever instructed to
do so by airline staff. If your mobile device offers an airplane mode
or similar feature, consult airline staff about using it in flight.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or
defibrillator, consult your physician before using this mobile
device.
Persons with implantable medical devices should observe the
following precautions:
•
ALWAYS keep the mobile device more than
20 centimeters (8 inches) from the implantable medical
device when the mobile device is turned ON.
•
DO NOT carry the mobile device in the breast pocket.
•
Use the ear opposite the implantable medical device to
minimize the potential for interference.
•
Turn OFF the mobile device immediately if you have any
reason to suspect that interference is taking place.
Read and follow the directions from the manufacturer of your
implantable medical device. If you have any questions about using
your mobile device with your implantable medical device, consult
your health care provider.
Driving Precautions
Check the laws and regulations on the use of mobile devices in the
area where you drive. Always obey them.
When using your mobile device while driving, please:
safety information
9
•
Give full attention to driving and to the road. Using a
mobile device may be distracting. Discontinue use if you
can’t concentrate on driving.
•
Use handsfree operation, if available.
•
Pull off the road and park before making or answering a
call if driving conditions so require.
•
Do not place a mobile device in the airbag deployment
area.
Responsible driving practices can be found in the “Smart Practices
While Driving” section in this user’s guide and/or at the Motorola
www.motorola.com/callsmart
Web site:
Note:
The use of wireless phones while driving may cause
.
distraction. Discontinue a call if you can’t concentrate on driving.
Additionally, the use of wireless devices and their accessories may
be prohibited or restricted in certain areas. Always obey the laws
and regulations on the use of these products.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often but not
always posted and can include fueling areas such as below decks
on boats, fuel or chemical transfer or storage facilities, or areas
where the air contains chemicals or particles, such as grain dust,
or metal powders.
safety information
10
When you are in such an area, turn off your mobile device, and do
not remove, install, or charge batteries. In such areas, sparks can
occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols,
defined as follows:
SymbolDefinition
032374o
032376o
032375o
Li Ion BATT
032378o
Important safety information follows.
Do not dispose of your battery or mobile
device in a fire.
Your battery or mobile device may require
recycling in accordance with local laws.
Contact your local regulatory authorities
for more information.
Do not throw your battery or mobile device
in the trash.
Your mobile device contains an internal
lithium ion battery.
Do not let your battery, charger, or mobile
device get wet.
SymbolDefinition
Listening at full volume to music or voice
through a headset may damage your
hearing.
Batteries and Chargers
Caution: Improper treatment or use of batteries may present
a danger of fire, explosion, leakage, or other hazard. For
more information, see the “Battery Use & Battery Safety”
section in this user’s guide.
Choking Hazards
Your mobile device or its accessories may include detachable
parts, which may present a choking hazard to small children. Keep
your mobile device and its accessories away from small children.
Glass Parts
Some parts of your mobile device may be made of glass. This glass
could break if the product is dropped on a hard surface or receives
a substantial impact. If glass breaks, do not touch or attempt to
remove. Stop using your mobile device until the glass is replaced
by a qualified service center.
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts
when exposed to flashing lights, such as when playing video
games. These may occur even if a person has never had a previous
seizure or blackout.
If you have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult with your
physician before playing video games or enabling a flashing-lights
feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation. It is always
a good idea to hold the screen away from your eyes, leave the
lights on in the room, take a 15-minute break every hour, and stop
use if you are very tired.
Caution About High Volume Usage
Listening at full volume to music or voice through a
headset may damage your hearing.
Repetitive Motion
When you repetitively perform actions such as pressing keys or
entering finger-written characters, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of
safety information
11
your body. If you continue to have discomfort during or after such
use, stop use and see a physician.
safety information
12
FCC Notice to Users
FCC notice
The following statement applies to all products that have
received FCC approval. Applicable products bear the FCC
logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the
product label.
Motorola has not approved any changes or modifications to this
device by the user. Any changes or modifications could void the
user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation. See 47 CFR Sec. 15.19(3).
If your mobile device or accessory has a USB connector, or is
otherwise considered a computer peripheral device whereby it can
be connected to a computer for purposes of transferring data, then
it is considered a Class B device and the following statement
applies:
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the
receiver.
•
Connect the equipment to an outlet on a circuit different
from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician
for help.
FCC notice
13
Use and Care
Use and care
To care for your Motorola phone, please keep it away from:
liquids of any kinddust and dirt
Don’t expose your phone to water, rain,
extreme humidity, sweat, or other moisture. If
it does get wet, don’t try to accelerate drying
with the use of an oven or dryer, as this may
damage the phone.
extreme heat or coldcleaning solutions
Avoid temperatures below 0°C/32°F or
above 45°C/113°F.
microwavesthe ground
Don’t try to dry your phone in a microwave
oven.
Use and care
14
Don’t expose your phone to dust, dirt, sand,
food, or other inappropriate materials.
To clean your phone, use only a dry soft cloth.
Don’t use alcohol or other cleaning solutions.
Don’t drop your phone.
European Union Directives Conformance Statement
EU Conformance
•
Hereby, Motorola declares that this product is in
compliance with:
•
The essential requirements and other relevant
provisions of Directive 1999/5/EC
All other relevant EU Directives
0168
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to
Directive 1999/5/EC (to R&TTE Directive) at
www.motorola.com/rtte
Approval Number from your product’s label in the “Search” bar on
the Web site.
. To find your DoC, enter the product
EU Conformance
Product
Approval
Number
15
Recycling Information
Caring for the Environment by Recycling
This symbol on a Motorola product means the product
should not be disposed of with household waste.
Disposal of your Mobile Telephone and Accessories
Please do not dispose of mobile telephones or electrical
accessories, such as chargers or headsets, with your household
waste. In some countries or regions, collection systems have been
set up to handle waste electrical and electronic items. Please
contact your regional authorities for more details. If no suitable
scheme exists, you may return unwanted mobile telephones and
electrical accessories to any Motorola Approved Service Centre in
your region.
Recycling Information
16
essentials
about this guide
This guide shows how to locate a menu
feature as follows:
Find it : s >s
This means that, from the home screen:
1
Press the center key s to open the
menu.
2
Press S to scroll to
the center key
3
Press S to scroll to
the center key
Recent Calls
Recent Calls
s
to select it.
Dialed Calls
s
to select it.
>
Dialed Calls
, and press
, and press
.
symbols
This means a feature depends
on the network or subscription
and may not be available in all
areas. Contact your service
provider for more information.
This means a feature requires an
optional accessory.
essentials
17
SIM card
Yo u r Subscriber Identity Module (SIM) card
contains personal information like your phone
number and phonebook entries.
Caution:
card. Keep it away from static electricity,
water, and dirt.
1
18
Do not bend or scratch your SIM
essentials
2
battery
Battery Use & Battery Safety
• Motorola recommends you always
use Motorola-branded batteries and
chargers.
damage caused by non-Motorola
batteries and/or chargers.
Use of an unqualified battery or charger
may present a risk of fire, explosion,
leakage, or other hazard. Improper
The warranty does not cover
Caution:
battery use, or use of a damaged
battery, may result in a fire, explosion,
or other hazard.
•
Battery usage by children should be
supervised.
• Important:
Motorola mobile devices
are designed to work best with
qualified batteries. If you see a
message on your display such as
or
Battery
Unable to Charge
, take the
following steps:
•
Remove the battery and inspect it to
confirm that it bears a Motorola
“Original Equipment” hologram;
•
If there is no hologram, the
battery is not a qualified battery;
•
If there is a hologram, replace the
battery and retry charging it;
Invalid
•
If the message remains, contact
a Motorola Authorized Service
Center.
•
New batteries or batteries stored for a
long time may take more time to
charge.
• Charging precautions:
When charging
your battery, keep it near room
temperature. Never expose batteries to
temperatures below 0°C (32°F) or
above 45°C (113°F) when charging.
Always take your mobile device with
you when you leave your vehicle
•
When storing your battery, keep it in a
cool, dry place.
•
It is normal over time for battery life to
decrease, and for the battery to exhibit
shorter runtime between charges or
require more frequent or longer
charging times.
essentials
19
• Avoid damage to battery and mobile
Do not disassemble, open,
device.
crush, bend, deform, puncture, shred,
or submerge the battery or mobile
device. Avoid dropping the battery or
mobile device, especially on a hard
surface. If your battery or mobile
device has been subjected to such
damage, take it to a Motorola
Authorized Service Center before
not
using. Do
attempt to dry it with an
appliance or heat source, such as a hair
dryer or microwave oven.
• Use care when handling a charged
—particularly when placing it
battery
inside a pocket, purse, or other
container with metal objects. Contact
with metal objects (such as jewelry,
keys, beaded chains) could complete
an electrical circuit (short circuit),
causing the battery to become very
essentials
20
hot, which could cause damage or
injury.
Promptly dispose of used batteries in
accordance with local regulations.
Contact your local recycling center for
proper battery disposal.
Warning :
Never dispose of batteries in a fire
because they may explode.
032375o
battery installation
1
2
3
Note:
If you remove the battery for a long
time, the phone will ask you to reset the time
and date. If you choose to cancel or ignore,
the time and date will be affected. You can
input the correct time and date by:
Find it: s>
Time and Date
>
But, if you remove the battery for a few
seconds, the system either won’t ask you to
reset the time and date or you can choose
w Settings
>
Initial Setup
essentials
21
BACK
on the time and date screen, and the
clock may only be slightly affected.
battery charging
New batteries are shipped partially charged.
Before you can use your phone, install and
charge the battery as described in the
following section. Some batteries perform
best after several full charge and discharge
cycles.
Plug the charger
into your phone
and an electrical
outlet. Your phone
displays
Complete
finished.
Tip:
overcharge your battery. It will perform best
after you fully charge and discharge it a few
times.
22
Charge
when
You cannot
essentials
You can also charge your battery
by connecting a cable from your
phone’s mini-USB port to a USB
port on a computer. Both your
phone and the computer must be turned on,
and your computer must have the correct
software drivers installed. Cables and
software drivers are available in Motorola
Original data kits, sold separately.
turn it on & off
To turn on your
phone, press and
P
hold
seconds. If
prompted, enter
your SIM card PIN
code and/or unlock code.
Caution:
three times in a row, your SIM card is disabled
for two
If you enter an incorrect PIN code
and your phone displays
your service provider.
To turn off your phone, press and hold
two seconds.
SIM Blocked
. Contact
P
for
make a call
Enter a phone number and press N to make
a call.
To end the call, close the flip or press
P
.
answer a call
When your phone rings and/or vibrates, open
N
the flip or press
To end the call, close the flip or press
to answer.
O
.
store a phone number
You can store a phone number in your
Phonebook
1
2
3
4
To edit or delete a
:
Enter a phone number in the home
screen.
Press
Store
.
Select
Create a New Contact
Enter a name and other details for the
phone number. To select a highlighted
item, press
s
Phonebook
.
.
entry, see page 61.
call a stored phone
number
Find it: s > n
1
Scroll to the entry you want to call.
2
Press N.
Phonebook
essentials
23
your phone number
From the home screen, pressDthen# to
see your number.
Tip:
Want to see your phone number while
you’re on a call? Press
You can edit the name and phone
number stored on your SIM card. From
the home screen, press
Select an entry, press
Edit
and select
number, contact your service provider.
24
. If you don’t know your phone
essentials
Options>My Tel. Number
D
, then#.
View
, then press
.
Options
,
main attractions
You can do much more with your phone than
make and receive calls!
Bluetooth® wireless
Your phone supports Bluetooth wireless
connections. You can connect your phone
with a Bluetooth headset or car kit to make
handsfree calls. You can also connect your
phone with a phone or computer that
supports Bluetooth connections to exchange
files.
Note:
The use of wireless phones while
driving may cause distraction. Discontinue a
call if you can’t concentrate on driving.
Additionally, the use of wireless devices and
their accessories may be prohibited or
restricted in certain areas. Always obey the
laws and regulations on the use of these
products.
For maximum Bluetooth security
should always connect Bluetooth devices in a
safe, private environment.
, you
use a headset
Before you try to connect your phone with a
handsfree device, make sure the device is
ready
and
user’s guide for the device). You can connect
your phone with only one device at a time:
Find it: s>
>
Handsfree > [Look For Devices]
Your phone lists the devices it finds within
range.
in pairing or bonding mode (see the
L Connection>Bluetooth Link
main attractions
on
25
1
Scroll to a device in the list and presss.
2
Press
YesorOK
3
If necessary, enter the device passkey
(such as
to connect to the device.
0000
) and press OK.
When your phone is connected, the Bluetooth
indicator
Shortcut:
O
shows in the home screen.
When Bluetooth power is on, your
phone can automatically connect to a
handsfree device you have used before. Just
turn on the device or move it near the phone.
Tip:
Want to know more about your headset
or? For specific information about a device,
refer to the instructions that came with it.
copy files to another device
You can copy a media file, phonebook
entry, datebook event, or web shortcut
from your phone to a computer or other
device.
main attractions
26
Note:
You can’t copy some copyrighted
objects.
1
On your phone, scroll to the object that
you want to copy to the other device.
2
Press
Options
, then select:
•
Manage >Copy
•
Share Phonebook Entry
for media files
for phonebook
entries
•
Send
for datebook events
3
Select a recognized device name, or
[Look For Devices]
to search for the device
where you want to copy the file.
If your phone could not copy the file to the
other device
ready
, make sure the device is on and
in discoverable mode (see the user’s
guide for the device). Also, make sure the
device is not busy with another similar
Bluetooth connection.
Note:
Once you connect your phone to a
Bluetooth device, that device can start similar
Bluetooth connections with your phone. Your
O
display shows the Bluetooth indicator
the top when there is a Bluetooth connection.
at
receive files from another
device
If you do not see the
O
Bluetooth indicator
phone display, turn on your phone’s
Bluetooth feature:
Find it: s>
Power >On
>
1
Place your phone near the device, and
send the file from the device.
If your phone and the sending device
don’t recognize each other, place your
phone in discoverable mode so the
sending device can locate it:
L Connection >Bluetooth Link >Setup
at the top of your
Find it: s>
2
Press
other device.
Your phone notifies you when file transfer is
complete. If necessary, press
file.
Connection >Bluetooth Link >Find Me
Accept
to accept the file from the
Save
audio player
Your phone can play song files:
Find it: s>
Press
selected song.
Press
down to stop. Press
right or left to go forward
or back.
h Multimedia >Sounds
s
to play the
S
up to play or
S
main attractions
to save the
> sound
27
To download songs to your phone, see
page 78. To copy files between your phone
and a computer, see page 35.
Note:
Your phone may not play MP3 files that
have a bit rate higher than 128 kbps. If you try
to download or play one of these files, your
phone may display an error message or ask
you to delete the file.
Tip:
You can listen to music on the move.
Connect a headset for high quality music
playback and use airplane mode to make your
phone safe to use even while you’re on a
plane, see page 79.
take & send photos
Find it: s >
28
h Multimedia >Camera
main attractions
Your camera lens is on the back of your phone
when your phone is open.
Camera Mode
(photo or video)
Press s to
take the
picture.
S
up
Press
or down to
view camera
settings.
Press left or
right to
change.
Open the camera menu.
Note:
Adjusting the exposure affects the
Timer
232
Zoom
1x
Remaining
photos
Resolution
Storage
(phone or
memory card)
Focus point
BackOptions
Exit the
camera.
brightness of both the viewfinder display
and the captured photo.
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