Motorola T56GP1 Users manual

BETA DRAFT

Phone User Guide

Sprint® PowerSourceTM Phone

ic902 by Motorola®

www.sprint.com

© 2007 Sprint Nextel. All rights reserved. SPRINT, the “Going Forward”
logo, the NEXTEL name and logo, and other trademarks are trademarks
of Sprint Nextel.

Printed in the U.S.A.

@NNTN7130BETA@

NNTN7130BETA

BETA DRAFT

Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196

www.hellomoto.com

1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)

Certain mobile phone features are dependent on the capabilities and
settings of your service provider’s network. Additionally, certain features
may not be activated by your service provider, and/or the provider's
network settings may limit the feature’s functionality. Always contact your
service provider about feature availability and functionality. All features,
functionality, and other product specifications, as well as the information
contained in this user's guide are based upon the latest available
information and are believed to be accurate at the time of printing.
Motorola reserves the right to change or modify any information or
specifications without notice or obligation.

© Motorola, Inc., 2007. MOTOROLA and the Stylized M Logo are registered
in the US Patent & Trademark Office. All other product or service names are
the property of their respective owners.

Software Copyright Notice

The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce t he copyrighted software . Accordingly, any copyrig hted software
contained in the Motorola products may not be modified, reverse­engineered, distributed, or reproduced in any manner to the extent
allowed by law. Furthermore, the purchase of the Motorola products shall
not be deemed to grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents, or patent
applications of Motorola or any third-party software provider, except for
the normal, non-exclusive, royalty-free license to use that arises by
operation of law in the sale of a product.

Manual number: NNTN7130BETA

Software Version: To be added when published

USR Version: To be added when published

CP Version: To be added when published

BETA DRAFT

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

1B. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Your ic902 by Motorola . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Getting Started With Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Finding Your Phone Number and

Walkie-Talkie Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Basic Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . 37

2A. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . 38

Types of Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Making and Answering Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . 40

Making and Answering Walkie-Talkie Calls . . . . . . . . . . . . . . . . . 49

Making and Answering Talkgroup Calls . . . . . . . . . . . . . . . . . . . . . 58

Making and Answering Direct Talk Calls . . . . . . . . . . . . . . . . . . . . 61

Using Call Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Keeping Track . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 72

Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

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Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

TTY Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Walkie-Talkie Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 94

Accessing Your Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

SIM Card Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Limiting Use of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Erasing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Security Features for Sprint Power Vision . . . . . . . . . . . . . . . . . . 107

2D. Controlling Your Roaming Experience . . . . . . . . . . . .109

Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . 112

Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . .115

Viewing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Phone Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Walkie-Talkie Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . 122

Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Creating a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Contacts Entries for Walkie-Talkie Groups and Talkgroups . . 137

Managing Your Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Using Your SIM Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

2G. Using the Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . .146

Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Using the Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

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Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Using the World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Using the Stop Watch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Using the Tip Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Using the Currency Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Using the Unit Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Using the File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . 162

Voice Recognition — Dialing & Messaging . . . . . . . . . . . . . . . . . 163

Setting Up Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Working With Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

2I. Using the microSD Card . . . . . . . . . . . . . . . . . . . . . . . .177

Using Your Phone’s microSD Card and Adapter . . . . . . . . . . . . . 178

Working With the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

2J. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . .185

Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Shooting Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Storing Your Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Sending Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Using Sprint Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

2K. Using the Built-in Media Player . . . . . . . . . . . . . . . . . .207

Your Multimedia Channel Options . . . . . . . . . . . . . . . . . . . . . . . . . 208

Accessing Media Player's Channel Listings . . . . . . . . . . . . . . . . . 209

Playing a Video or Audio Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Multimedia FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

2L. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214

Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Setting Up Your Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

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Section 3: Service Features . . . . . . . . . . . . . . . . . . . . . . .221

3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . 222

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Section 4: Safety and Warranty Information . . . . . . .237

4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 238

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Using Your Phone with a Hearing Aid . . . . . . . . . . . . . . . . . . . . . . 248

Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Information From the World Health Organization . . . . . . . . . . 253

Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . .260

Motorola Limited Warranty

for the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267

BETA DRAFT

Welcome to Sprint

Sprint and Nextel have come together offering you more choice
and flexibility to do whatever you want, just about whenever you
want.

You can make both wireless phone calls on the Nationwide
Sprint PCS Network and Nextel Walkie-Talkie calls on the
Nextel National Network from the same phone, simplifying
your calling experience while expanding the number of
persons you can connect to. This combination gives you more
of what you need to do more of what you want.

Welcome to a future full of possibility. Welcome to Sprint.

Welcome and thank you for choosing Sprint.

i

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Introduction

This Phone Guide introduces you to Sprint service and the
features of your new phone. It’s divided into four sections:

⽧ Section 1: Getting Started

⽧ Section 2: Using Your Phone

⽧ Section 3: Service Features

⽧ Section 4: Safety and Warranty Information

Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your new phone and service. The Table of Contents and Index
also help you quickly locate specific information.

You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you'll
be ready to use your phone in no time.

Phone
Guide
Note:

WAR NI NG

ii

Due to updates in phone software, this printed guide
may not be the most current version for your phone.
Visit www.sprint.com and sign on to access the most
recent version of the phone guide.

Please refer to the Important Safety Information section
on page 238 to learn about information that helps you
safely use your phone. Failure to read and follow the
Important Safety Information in this phone guide may
result in serious bodily injury, death, or property
damage.

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Want to keep track of
your minutes?

It’s easy to check right
from your phone!

Dial

You’ll hear a summary of your service plan minutes and
the minutes remaining in your current billing cycle, along
with your phone’s individual usage if you’re on a shared
plan. You’ll also hear a summary of your account balance
and your most recent payment information.

4

Use Your Phone’s Web Browser

From the Sprint PCS Vision Home Page, select My Account
(Option 0). You’ll see many helpful categories including
Payment Due, Current Usage, and Plan Overview. Select a
topic to display the latest information.

Note

Reported minutes and balances are estimates only. Please
consult your Sprint PCS Invoice for actual minutes used.

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Your Phone’s Menu

The following list outlines your phone’s menu structure. For
more information about navigating through the menus,
please see “Navigating Through Phone Menus” on page 28.

MISSED ALERTS

CALL HISTORY

CONTACTS

1: VIEW ALL

2: ADD NEW

1: Contact 2: Walkie-Talkie Group 3: Talkgroup
4: Distribution List 5: Category

3: FILTER BY

4: SPEED DIAL #S

5: MY BUSINESS CARD

6: SERVICES

1: Customer Solutions 2: Account Info 3: Dir. Assistance
4: Sprint Operator 5: Voice Command

7: MANAGE CATEGORIES

1: General 2: Family 3: Friends
4: Work

8: MEMORY STATUS

9: SIM MANAGER

1: Copy to Contacts 2: Copy to SIM 3: Manage SIM
4: Help

7: WIRELESS BACKUP

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1: Subscribe 2: Alert: OFF/ON 3: Learn More

MESSAGING

1: SEND MESSAGE

1: Text Message 2: Picture Mail 3: Voice SMS

2: TEXT MESSAGING

1: Inbox 2: Outbox 3: Sent Folder
4: Drafts Folder 5: Preset Messages 6: Send Message

3: PICTURE MAIL

1: Inbox 2: Sent Mail 3: Saved Mail
4: Pending Message 5: Send Message

4: PREMIUM MSGS

1: Send Message

5: VOICE SMS

1: Inbox 2: Outbox 3: Send Message

6: IM & EMAIL

1: PCS Mail 2: AOL 3: MSN
4: Yahoo! 5: Other

7: CHAT & DATING

6: VOICEMAIL

1: Call Voicemail 2: Details 3: Clear Icon

7: SETTINGS

1: Text Messaging 2: Voice SMS 3: Picture Mail
4: Notification

WAL KI E-TAL KIE

1: WLK-TLK CONTACTS

2: DIRECT TALK

ON DEMAND

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PICTURES

1: CAMERA

2: CAMCORDER

3: PICTURE MAIL

1: Inbox 2: Sent Mail 3: Saved Mail
4: Pending Message 5: Send Message

3: MY ALBUM

1: In Phone 2: Memory Card 3. Online Album

4: PRINT

6: ACCOUNT INFORMATION

7: MEMORY MANAGER

8: SETTINGS

1: Storage Location 2: Status Bar Display 3: Erase Media after Upload

MY CONTENT

1: GAMES

1: Get New 2: My Content Manager

2: THEMES

1: Get New 2: My Content Manager

3: RINGERS

1: Get New 2: My Content Manage

3: SCREEN SAVERS

1: Get New 2: My Content Manager

4: APPLICATIONS

1: Get New 2: My Content Manager

5: IM & EMAIL

1: Get New 2: My Content Manager

6: CALL TONES

MUSIC

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MEDIA PLAYER

1: CHANNEL LISTING

2: EXTERNAL MEMORY

WEB

SETTINGS/TOOLS

1: SETTINGS

1: Sounds

1: Ringer Type

1: Ringer 2: Messages 3: Calendar
4: Alarm 5: Call Alert 6: Roam Ringer

2: Volume

1: Ringer 2: Messages 3: Alarm
4: Key Beep 5: Advanced 6: Reset Volumes

3: Indicator

1: Service 2: Minute Beep 3: Call Lost
4: Connect

4: Key Tone Length

2: Display

1: Screensaver

1: My Pictures 2: Take New Picture

2: Themes

3: Foregrounds

1: Clock 2: Navigation Key Display 3: Greeting Banner

4: Light Control

1:Screen Backlight Control 2: Keypad Light Sensor
3: Walkie Talkie Key 4: Status Light 5: Logo Flash

5: Menu Style

6: Assign Keys

1: Up 2: Down 3: Left
4: Right 5: Walkie Talkie

7: Times and Date

1: Time Format 2: Date Format 3: Set Date and Time

vii

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8: Incoming Calls

1: Call with ID 2: Call without ID

3: Walkie Talkie

1: One Touch Walkie Talkie 2: Group Silent
3: Talkgroup Area

4: Slide Keygraud

1: Auto Side Keyguard

5: Data

1: Data 2: Net Guard 3: Data Profile

6: Roaming

1: Set Mode 2: Call Guard 3: Data Roam Guard

7: Location

8: Others

1: Airplane Mode

2: Call Setup

1: Abbreviated Dial 2: Answer Options 3: Auto Answer
4: Auto Redial 5: Speed Dial

3: Connection

1: Bluetooth Settings 2: USB Settings

4: Language

5: Headset Mode

6: Phone Book Match

7: Text Input

1: Personal Dictionary 2: Word Completion 3: Auto Space

8: TTY

9: Voice Guide

1: Main Menu 2: Settings 3: Contacts
4: Digits

10: Wireless Backup

1: Subscribe 2: Alert: ON/OFF 3: Learn More

9: Phone Info

1: My Phone Numbers 2: Icon Glossary 3: Version
4: Advanced 5: Phone Software

8: Security

1: Lock Phone

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2: Lock Code

3: SIM PIN

4: SIM PIN Code

5: Special Numbers

1: Special Number 1 2: Special Number 2 3: Special Number 3

6: Limit Use

1: Contacts 2: Data 3: Pictures
4: Restrict Outgoing Calls 5: Restrict Incoming Calls 6: Restrict Walkie Talkie

7: Manage Applications

1: Contacts 2: My Content 3: Voice Records
4: Pictures 5: Messages

8: Reset Settings

1: Browser 2: Favorites 3: Personal Dictionary
4: All Settings 5: Walkie Talkie Services 6: Phone Settings

9: External Memory

2: TOOLS

1: Bluetooth

1: Trusted Devices

1: [Add New] 2: Find Me

2: Calendar

3: Alarm Clock

1: Add New Alarm

4: Calculator

5: Tip Calculator

6: World Clock

1: Set Mode 2: Call Guard 3: Data Roam Guard

7: Stop Watch

8: Currency Converter

9: Unit Converter

1: Area 2: Energy 3: Force
4: Length 5: Mass 6: Power
7: Speed 8: Temperature 9: Volumes

10: Notepad

1: Add New Note

ix

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11: Voice Records

12: File Manager

1: Pictures

1: In Phone 2: External Memory

2: Sounds

1: In Phone 2: External Memory

3: External Memory

1: DCIM 2: Media

4: Memory Usage

13: SIM Manager

1: Copy to Contacts 2: Copy to SIM 3: Manage SIM
4: Help

x

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Getting Started

Section 1

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Section 1A

Setting Up Service

In This Section

⽧ Getting Started

⽧ Setting Up Your Voicemail

⽧ Account Passwords

⽧ Getting Help

Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to unlock your
phone, set up your voicemail, establish passwords, and
contact Sprint for assistance with your wireless service.

2 Section 1A: Setting Up Service

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Getting Started

Determining If Your Phone Is Already Activated

If you purchased your phone at a Sprint Store, it is probably
ready to use. If you received your phone in the mail, it
probably has been activated; all you need to do is unlock it. If
your phone is not activated, please call Sprint Customer
Service at

Tip:

Unlocking Your Phone

To unlock your phone, follow these easy steps:

1. Press and hold e to turn the phone on.

2. Press Unlock (right softkey).

Note:

3. Enter your four-digit lock code.

Tip:

1-888-211-4PCS (4727).

You must be in an area covered by the Nationwide Sprint PCS
Network and the Nextel National Network when you first
power up and unlock your phone.

To select a softkey, press the button directly below the text
appearing on the bottom left and right of your display screen.
Softkey actions change according to screen.

If you can’t recall your lock code, try using the last four digits
of either your Social Security number or phone number. If
neither of these works, call Sprint Customer Service.

Setting Up Service

When you power up your phone the first time, it performs a
series of security checks. For example, it verifies the phone is
Sprint-approved and the correct SIM card is installed. If you
don’t pass the security checks, your phone displays messages
and screen prompts showing what to do next. If you still
encounter security messages, call Sprint Customer Service.

Section 1A: Setting Up Service 3

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Setting Up Your Voicemail

Unanswered phone calls are automatically transferred to
your voicemail, even if your phone is in use or turned off.
Therefore, you may want to set up your voicemail and
personal greeting as soon as your phone is activated.

To set up your voicemail:

1. From standby mode, press and hold 1.

2. Follow the system prompts to:

䡲 Create your passcode.
䡲 Record your name announcement.
䡲 Record your greeting.
䡲 Choose whether to activate One-Touch Message

Access (a feature that lets you access messages
simply by pressing and holding
need for you to enter your passcode).

Voicemail Passcode

Note:

If you are concerned about unauthorized access to your
voicemail account, Sprint recommends that you enable your
voicemail passcode.

For more information about using your voicemail, see “Using
Voicemail” on page 223.

1, bypassing the

4 Section 1A: Setting Up Service

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Account Passwords

As a Sprint customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your data services account. To ensure that no one else has
access to your information, you need to create passwords to
protect your privacy.

Account Password

If you are the account owner, you have an account password
to sign on to
Customer Service. Your default account password is the last
four digits of your Social Security number or the password
you selected when you purchased your phone. If you are not
the account owner (if someone else receives the invoice for
your Sprint service), you can get a sub-account password at

www.sprint.com .

Voicemail Password

You create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 4 for more information on your voicemail password.

Data Services Password

With your ic902 by Motorola®, you may elect to set up a data
services password. This optional password may be used to
authorize purchase of Premium Services content and to
protect personal information on multi-phone accounts.

For more information, or to change your passwords, sign on
to

www.sprint.com or call Sprint Customer Service at

1-888-211-4PCS (4727).

www.sprint.com and to use when calling Sprint

Setting Up Service

Section 1A: Setting Up Service 5

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Getting Help

Visit www.sprint.com

You can go online to:

䢇 Access your account information.
䢇 Check your minutes used (depending on your

service plan).

䢇 View and pay your bill.
䢇 Enroll for online billing and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest phones.
䢇 View other service plans and options available.
䢇 Learn more about data services and other great products

like games, ringers, screen savers, and more.

Reaching Sprint Customer Service

You can reach Sprint Customer Service many different ways:

䢇 Dial

* 2 t

䢇 Sign on to your account at www.sprint.com .
䢇 Call us toll-free at 1-888-211-4PCS (4727).

Receiving Automated Invoicing Information

For your convenience, your phone gives you access to
invoicing information on your account. This information
includes balance due, payment received, invoicing cycle, and
an estimate of the number of minutes used since your last
invoicing cycle.

To access automated invoicing information:

䊳 Press

* 4 t

on your phone.

.

6 Section 1A: Setting Up Service

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This service may not be available in all Affiliate areas.

Note:

Sprint 411

You have access to a variety of services and information
through Sprint 411, including residential, business, and
government listings; movie listings or show times; driving
directions, restaurant reservations, and major local event
information. You can get up to three pieces of information
per call, and the operator can automatically connect your call
at no additional charge.

There is a per-call charge to use Sprint 411 and you are billed
for airtime.

To call Sprint 411:

䊳 Press

4 1 1 t

.

Operator Services

Operator Services provides assistance when placing collect
calls or when placing calls billed to a local telephone calling
card or to a third party.

To access Operator Services:

䊳 Press

For more information or to see the latest products and
services, visit us online at

0 t

.

www.sprint.com .

Setting Up Service

Section 1A: Setting Up Service 7

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Section 1B

Your Phone: The Basics

In This Section

⽧ Your ic902 by Motorola

⽧ Getting Started With Your Phone

⽧ Finding Your Phone Number and Walkie-Talkie Number

⽧ Basic Phone Features

⽧ Accessories

⽧ Entering Text

Your phone is packed with features that simplify your life and
expand your ability to stay connected to the people and
information that are important to you. This section gives you an

overview of your phone, describes its basic features, shows
you how to power it on and off, change your battery, and
insert your SIM card.

8 Section 1B: Your Phone: The Basics

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Your ic902 by Motorola

Front View of Your Phone

1. Speaker Key

2. Volume
Controls

3. Walkie-Talkie

Button

Phone Basics

5. Smart Key

6. Retractable
Antenna

7. Status Light

8. Camera

9. External

Display

4. Audio
Connector

Section 1B: Your Phone: The Basics 9

10. USB
Connector

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Inside View of Your Phone

11. Earpiece

12. Softkeys

16. Display
Screen

17. Keypad
Sensor

13. CAMERA Key

14. TALK
Key

15. Microphone

10 Section 1B: Your Phone: The Basics

18. BACK Key

19. END /

20. OK Key

21. Navigation

Power Key

Keys

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Key Functions

1. Speaker Key turns the speakerphone on and off during

phone calls and Walkie-Talkie calls. You can also use it to
answer phone calls in speaker mode.

2. Vol ume Keys allow you to adjust the ringer volume in

standby mode or adjust the voice volume during a call.
You can use the Volume keys to scroll up or down the
different menu options. To mute the ringer during an
incoming call, press the volume key up or down.

3. Walkie-Talkie Button allows you to use your phone as a

long-range, digital Walkie-Talkie.

4. Audio Connector allows you to plug in an optional

headset for convenient, hands-free conversations. Your
Walkie-Talkie headset can only use this connector.

The use of wireless phones while driving may cause

Note:

distraction. Discontinue a call if you can’t concentrate on
driving. Additionally, the use of wireless devices and their
accessories may be prohibited or restricted in certain areas.
Always obey the laws and regulations on the use of these
products.

5. Smart Key ends a phone call or Walkie-Talkie call,

forwards an incoming call to voicemail, and dismisses a
Call Alert.
Smart Key anticipates the next action you are likely to
perform. For example, when you highlight a menu item,
you can press the Smart Key to select it. You can also use
the Smart Key to make and end calls, or navigate
menus. Experiment with your Smart Key to see all it can do.

Phone Basics

In standby mode, the Smart Key activates Voice Recognition.

Note:

Section 1B: Your Phone: The Basics 11

BETA DRAFT

6. Retractable Antenna can be extended to optimize your

phone’s performance during phone calls, Walkie-Talkie
calls, and data sessions.

7. Status Light does the following:

䡲 Flashes green to indicate you have both phone and

Walkie-Talkie service or your battery is charging.

䡲 Flashes orange to indicate you have either phone or

Walkie-Talkie service.

䡲 Flashes red to indicate you do not have service or

your battery is low.

䡲 Flashes red and green to indicate you have an

incoming call.

䡲 Flashes orange and green to indicate you have

received a message or Call Alert, or that an alarm
has expired.

8. Camera allows you to take sharp, high-resolution digital

pictures.

9. External Display Screen provides all the information you

need to operate your phone, such as incoming call
notification, Contacts, date and time, signal coverage,
battery strength, and much more when your flip is
closed.

10. Accessory USB Connector allows you to attach the battery

charger or other accessories to your phone.

11. Earpiece lets you hear the caller and automated phone

prompts.

12. Softkeys let you select softkey actions or menu items

appearing on the bottom left and right of the display
screen.

13. Camera Ke y activates your phone’s camera mode and

allows you to take sharp, high-resolution digital
pictures.

12 Section 1B: Your Phone: The Basics

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14. TALK Key allows you to place or receive phone calls,

answer Call Waiting, and use Three-Way Calling.

15. Microphone allows the other caller to hear you clearly

when you are speaking to them.

16. Display Screen provides all the information you need to

operate your phone, such as incoming call notification,
Contacts, date and time, signal coverage, battery
strength, and much more.

17. Keypad Sensor detects ambient light. If Keypad Sensor is

enabled, your phone measures the available light and
determines if the keypad backlight needs to be turned
on.

18. BACK deletes characters from the display screen in text

entry mode. When in a menu, press
previous menu. This key also allows you to return to the
previous screen during a data session.

19. Power / End ends a call. Press and hold

seconds to turn your phone on or off. While in the main
menu, it returns the phone to standby mode and
cancels your input. When you receive an incoming call,
press

20. Menu /OK selects the highlighted choice when

navigating through a menu. From standby mode,
pressing

21. Navigation Keys scroll through the phone’s menu options

and act as shortcut keys from standby mode. To assign
shortcuts to the navigation keys, see “Shortcuts” on
page 89.

to enter silent mode and mute the ringer.

e

takes you to the main menu.

O

to return to the

b

for two

e

Phone Basics

Section 1B: Your Phone: The Basics 13

BETA DRAFT

Antenna

To optimize your phone’s performance, extend the antenna
during phone calls, Walkie-Talkie calls, and data sessions.

To extend the antenna, pull gently on the rounded tip until
the antenna is fully extended and clicks into position. When
finished with a call, retract the antenna by pushing gently on
the rounded tip until the antenna clicks into place.

14 Section 1B: Your Phone: The Basics