Motorola T56FX1 Users Manual

Section 3

Sprint PCS Service Features

Section 3A

Sprint PCS Service Features: The Basics

In This Section

⽧ Using Voicemail

⽧ Using Text SMS Messaging

⽧ Using Voice SMS Messaging

⽧ Using Caller ID

⽧ Responding to Call Waiting

⽧ Making a Three-Way Call

⽧ Using Call Forwarding

Now that you’ve mastered your phone’s fundamentals,
it’s time to explore the calling features that enhance your
Sprint PCS Service. This section outlines your basic Sprint PCS

Service features.

90 Section 3A: Sprint PCS Service Features: The Basics

Using Voicemail

Setting Up Your Voicemail

All unanswered calls to your Sprint PCS Phone are
automatically transferred to your voicemail, even if your
phone is in use or turned off. Therefore, you will want to set
up your Sprint PCS Voicemail and personal greeting as soon
as your phone is activated.

To set up your voicemail:

1. Press and hold

2. Follow the system prompts to:

䡲 Create your passcode
䡲 Record your greeting
䡲 Record your name announcement
䡲 Choose whether or not to activate One-Touch

Message Access (a feature that lets you access
messages simply by pressing and holding ,
bypassing the need for you to enter your passcode).

Voicemail Passcode

Note:

If you are concerned about unauthorized access to your
voicemail account, Sprint recommends you enable your
voicemail passcode.

1

.

Sprint PCS Service

1

Section 3A: Sprint PCS Service Features: The Basics 91

Voicemail Notification

There are several ways your Sprint PCS Phone alerts you of a
new message:

䢇 By displaying a message on the screen.
䢇 By sounding the assigned ringer type.
䢇 By the LED blinking red.
䢇 By displaying at the top of your screen.

New Voicemail Message Alerts

When you receive a new voice message, your phone alerts
you and prompts you to call your voicemail.

To call your voicemail:

䊳 Press and hold .

To display your Missed Log:

䊳 Press Detail (right softkey).

When you are roaming off the Nationwide Sprint PCS

Note:

Network, you may not receive notification of new voicemail
messa ges. It is reco mmended th at you period ically check your
voicemail by dialing 1 + area code + you Sprint PCS Phone
number. When your voicemail answers, press (
your passcode. You will be charged roaming rates when
accessing voicemail while roaming off the Nationwide
Sprint PCS Network.

Your phone accepts messages even when it is turned off.
However, you are only notified of new messages when your
phone is turned on and you are in a Sprint PCS Service Area.

1

) and enter

*

92 Section 3A: Sprint PCS Service Features: The Basics

Retrieving Your Voicemail Messages

You can review your messages directly from your Sprint PCS
Phone or from any other touch-tone phone. To dial from your
Sprint PCS Phone, you can either speed dial your voicemail or
use the menu keys.

Using One-Touch Message Access

䊳 Press and hold . (Your phone will dial your

voicemail box.)

Using the Menu Keys on Your Phone to Access Your Messages

1. Select Menu > Messaging > Voi ce ma il.

2. Press

Note:

TAL K

You are charged for airtime minutes when you are accessing
your voicemail from your Sprint PCS Phone.

Using a Phone Other Than Your Sprint PCS Phone to Access
Messages

1. Dial your Sprint PCS Phone number.

2. When your voicemail answers, press

3. Enter your passcode.

When you call into voicemail, you first hear the header

Tip:

information (date, time, and sender information) for the
message. To skip directly to the message, press
header.

1

to listen to your messages.

.

4 during the

Sprint PCS Service

Section 3A: Sprint PCS Service Features: The Basics 93

Voicemail Button Guide

Here’s a quick guide to your keypad functions while listening
to voicemail messages. For further details and menu options,
see “Voicemail Menu Key” on page 97.

1 2 3

Date/Time Send Reply Advance

4 5 6

Replay Rewind Forward

7 8 9

Erase Call Back Save

0 #

Cancel Help Skip

Voicemail Options

Your Sprint PCS Phone offers several options for organizing
and accessing your voicemail.

Using Expert Mode

Using the Expert Mode setting for your personal voicemail
box helps you navigate through the voicemail system more
quickly by shortening the voice prompts you hear at each
level.

To turn Expert Mode on or off:

1. Press and hold to access your voicemail. (If your

voicemail box contains any new or saved messages,
press

2. Press to change your Personal Options, following

3

the system prompts

3. Press for Expert Mode.

4. Press to turn Expert Mode on or off

4

1

1

to access the main voicemail menu.)

.

.

94 Section 3A: Sprint PCS Service Features: The Basics

Setting Up Group Distribution Lists

Create up to 20 separate group lists, each with up to 20
customers.

1. Press and hold to access your voicemail. (If your

1

voicemail box contains any new or saved messages,
press

2. Press to change your Personal Options, following

to access the main voicemail menu.)

3

the system prompts.

3. Press for Administrative Options.

4. Press

2

5

for Group Distribution Lists.

5. Follow the voice prompts to create, edit, rename, or

delete group lists.

Sprint PCS Callback

Return a call after listening to a message without
disconnecting from voicemail.

䊳 Press after listening to a message. (Once the call is

8

complete, you’re returned to the voicemail main menu.)

Voicemail-to-Voicemail Message

Record and send a voice message to other Sprint PCS
Voicemail users.

1. From the main voicemail menu, press to send a

message

.

2

2. Follow the voice prompts to enter the phone number.

3. Follow the voice prompts to record and send your voice

message.

Sprint PCS Service

Section 3A: Sprint PCS Service Features: The Basics 95

Voicemail-to-Voicemail Message Reply

Reply to a voice message received from any other Sprint PCS
Voicemail user.

1. After listening to a voice message, press .

2

2. Follow the voice prompts to record and send your reply.

Voicemail-to-Voicemail Message Forwarding

Forward a voice message, except those marked “Private,” to
other Sprint PCS Voicemail users.

1. After listening to a message, press

6

.

2. Follow the voice prompts to enter the phone number.

3. Follow the voice prompts to record your introduction

and forward the voice message.

Voicemail-to-Voicemail Receipt Request

Receive confirmation that your voice message has been
listened to when you send, forward, or reply to other
Sprint PCS users.

1. After you have recorded a message, press

1

to
indicate you are satisfied with the message you
recorded.

2. Press

3. Press to send your voicemail message.

4

to mark receipt requested.

1

Continue Recording

When leaving a voice message, you can choose to continue
recording even after you’ve stopped.

䊳 Before pressing to indicate that you are satisfied

with the message you recorded, press to continue
recording.

1

4

96 Section 3A: Sprint PCS Service Features: The Basics

Extended Absence Greeting

When your phone is turned off or you are off the Nationwide
Sprint PCS Network for an extended period, this greeting can
be played instead of your normal personal greeting.

1. From the main voicemail menu, press for Personal

3

Options.

2. Press for greetings.

3. Press to record an Extended Absence Greeting.

3

3

Clearing the Message Icon

Your phone may temporarily continue to display the message
icon after you have checked your voice and text messages.

To clear the icon from the display screen:

1. Select Menu > Messaging > Voic em ai l

2. Select Clear All or Clear Icon and press

>

Clear.

OK

.

Voicemail Menu Key

Following the prompts on the voicemail system, you can use
your keypad to navigate through the voicemail menu. The
following list outlines your phone’s voicemail menu structure.

1

Listen

1

Envelope Information

2

Reply

3

Advance 8 Seconds

4

Replay

5

Rewind

6

Forward Message

7

Erase

Sprint PCS Service

Section 3A: Sprint PCS Service Features: The Basics 97

8

Callback

9

Save

0

Options

2

Send a Message

3

Personal Options

1

Notification Options

1

2

2

Administrative Options

1

2

3

4

5

6

3

Greetings

1

2

3

4

Expert Mode (On/Off)

9

Place a Call

Disconnect

Phone Notification

Numeric Paging to a Sprint PCS Phone

Return to Personal Options Menu

Skip passcode

Autoplay

Message Date & Time On/Off

Change passcode

Group Distribution List

Return to Personal Options Menu

Personal Greetings

Name Announcement

Extended Absence Greeting

Return to Personal Options Menu

98 Section 3A: Sprint PCS Service Features: The Basics

Using Text SMS Messaging

With Text SMS Messaging, you can use a person’s wireless
phone number to send instant text messages from your
Sprint PCS Phone to their messaging-ready phone – and they
can send messages to you. When you receive a new message,
it will automatically display on your phone’s screen.

In addition, Text SMS Messaging includes a variety of pre-set
messages, such as “I’m running late, I’m on my way,” that
make composing messages fast and easy. You can also
customize your own pre-set messages (up to 160 characters)
from your Sprint PCS Phone or at

Composing Text SMS Messages

To co mp os e a Tex t S MS me ssa ge :

1. Select Menu > Messaging

and enter the recipient’s phone number.

To add another recipient, press Options (right softkey) and

Tip:

select

Add Recipient.

You can also press
to select a recipient from your Contacts.

2. Scroll to Message and compose your message text.

䡲 To type a message, use your keypad to enter your

message. Use the right softkey to select a character
input mode. (See “Entering Text” on page 34.)

䡲 To use a preset message or a smiley, press Options

(right softkey), select Insert Message (), then
highlight your desired message and press the Send
key (left softkey).

Options (right softkey) and selec t Browse

www.spr int .co m.

Send Message >Te xt M es s a ge

>

8

Sprint PCS Service

Section 3A: Sprint PCS Service Features: The Basics 99

3. Review your message and press Send (left softkey). (You

may also scroll down to enter a message callback
number and/or change the message priority to Urgent.)

Accessing Text SMS Messages

To read a Text SMS message:

䊳 When you receive a text message, it will automatically

appear on your phone’s main display screen. Use your
navigation key to scroll down and view the entire
message. If the message is urgent, the message icon
blinks in your display.

To repl y to a Text S MS mess ag e:

1. While the message is open, select Reply (left softkey).

2. Compose your reply or use the preset messages.

䡲 To type a message, use your keypad to enter your

message. Use the right softkey to select a character
input mode. (See “Entering Text” on page 34.)

䡲 To use a preset message or a smiley, press Options

(right softkey), select Insert Message (), then

8

highlight your desired message and press the Send
key (left softkey).

3. Review your reply and press Send (left softkey). (You may

also scroll down to enter a message callback number
and/or change the message priority to Urgent.)

Using Preset Messages

Preset messages make sending text messages to your friends,
family, and co-workers easier than ever.

100 Section 3A: Sprint PCS Service Features: The Basics

To add and/or edit preset messages:

1. Select Menu > Settings > Messaging

Message Templates

>

.

Te xt M es s a g in g

>

2. From the Message Templates list, select

Create New Template.

– or –
Highlight a message you wish to edit and press .

3. Enter your new message or changes and press .

(See “Entering Text” on page 34.)

You may also add or edit preset messages in the “My Online

Note:

Tools” area at

www.sp rin tc om

Sprint PCS Service

OK

OK

Section 3A: Sprint PCS Service Features: The Basics 101

Using Voice SMS Messaging

In addition to sending and receiving Text SMS messages, your
phone is enabled with Voice SMS Messaging. With Voice SMS
Messaging, you can quickly and easily send a voice message
to other SMS-enabled Sprint PCS Phones or working email
addresses without making a phone call. Just record a
message and send it directly to the recipient’s phone
messaging inbox.

Activating Voice SMS Messaging

To use Voice SMS Messaging capabilities, you will first need
to register your phone. Once you have registered, incoming
Voice SMS messages will be automatically downloaded to
your phone.

To activate Voice SMS Messages:

1. When you turn on your phone, you will be prompted to

register your phone to receive Voice SMS messages.

2. Select Yes . (When activation is complete, an activation

confirmation screen appears.)

If you select No during step 2 above, you will see an alert

Note:

message. If you select
incoming Voice SMS messages will not be downloaded to
your phone.

Playing a Voice SMS Message

To play a Voice SMS message from the main menu:

1. Select Menu > Messaging > Voice SMS > Inbox. ([Icon]

indicates an unplayed message.)

2. Select the message you want to play.

3. Press to display the message detail.

OK

No after reading the message,

102 Section 3A: Sprint PCS Service Features: The Basics

4. Press Play (left softkey) to play the message. (To display

the message options, press Options [right softkey].)

Composing Voice SMS Messages

To compose a Voice SMS message:

1. Select Menu > Messaging > Send Message > Voice SMS.

2. Select Mobile or Email to enter a recipient’s wireless

phone number or email address directly.

3. Select Contacts Entry.

4. Select your desired list and press to select the

recipient.

OK

5. Press Next (left softkey) when you are finished selecting

and entering recipients.

6. Start recording after the beep. (You can record up to

two minutes.)

7. To finish recording, press .

OK

8. Press Send (left softkey) to send the voice message.

Accessing Voice SMS Messages

To play a Voice SMS message:

䊳 When you receive a voice message, a pop-up

notification will automatically appear on your phone’s
main display screen. Use your softkeys to view and play
the voice message.

To reply to a Voice SMS message:

1. From the Voice SMS inbox, press Reply (left softkey).

2. Select Voi ce S MS.

3. Record your reply, then press Send (left softkey).

Sprint PCS Service

Section 3A: Sprint PCS Service Features: The Basics 103

Using Caller ID

Caller ID allows people to identify a caller before answering
the phone by displaying the number of the incoming call. If
you do not want your number displayed when you make a
call, just follow these easy steps.

To block your phone number from being displayed for a specific
outgoing call:

1. Press .

6 7

2. Enter the number you want to call.

3. Press .

TAL K

To permanently block your number, call Sprint Customer Service.

Responding to Call Waiting

When you’re on a call, Call Waiting alerts you of incoming
calls by sounding two beeps. Your phone’s screen informs you
that another call is coming in and displays the caller’s phone
number (if it is available and you are in digital mode).

To respond to an incoming call while you’re on a call:

䊳 Press . (This puts the first caller on hold and

To switch back to the first caller:

䊳 Press again.

TAL K

answers the second call.)

TAL K

For those calls where you don’t want to be interrupted, you

Tip:

can temporarily disable Call Waiting by pressing
placing your call. Call Waiting is automatically reactivated
once you end the call.

*70 before

104 Section 3A: Sprint PCS Service Features: The Basics

Making a Three-Way Call

With Three-Way Calling, you can talk to two people at the
same time. When using this feature, the normal airtime rates
will be charged for each of the two calls.

To make a Three-Way Call:

1. Enter a number you wish to call and press .

2. Once you have established the connection, enter the

second number you wish to call and press . (This
puts the first caller on hold and dials the second
number.)

3. When you’re connected to the second party, press

again to begin your three-way call.

If one of the people you called hangs up during your call, you
and the remaining caller stay connected. If you initiated the
call and are the first to hang up, all three callers are
disconnected.

Call Waiting and Three-Way Calling are not available while

Note:

roaming off the Sprint Nationwide Network.

TAL K

TAL K

Sprint PCS Service

TAL K

Section 3A: Sprint PCS Service Features: The Basics 105

Using Call Forwarding

Call Forwarding lets you forward all your incoming calls to
another phone number – even when your phone is turned off.
You can continue to make calls from your phone when Call
Forwarding is activated.

To activate Call Forwarding:

TAL K

TAL K

7 2

7 2 0

.

.

1. Press

2. Enter the area code and phone number to which your

future calls should be forwarded.

3. Press . (You will see a message and hear a tone to

confirm the activation of Call Forwarding.)

To deactivate Call Forwarding:

1. Press

2. Press . (You will see a message and hear a tone to

confirm the deactivation.)

You are charged a higher rate for calls you have forwarded.

Note:

106 Section 3A: Sprint PCS Service Features: The Basics

Section 3B

Sprint PCS Vision

SM

In This Section

⽧ Sprint PCS Vision Applications

⽧ Getting Started With Sprint PCS Vision

⽧ Accessing Messaging

⽧ Downloading Premium Services Content

⽧ Exploring the Web

⽧ Sprint PCS Vision FAQs

Sprint PCS VisionSM offers easy and amazing data services you will
really use. These features – including Sprint TV

games, downloadable ringers and screen savers, and portable
Web access – let you have fun, stay in touch, and stay informed
no matter where you go on the Nationwide Sprint PCS Network.

This section introduces these advanced services and walks
you through the necessary steps to start taking advantage of
Sprint PCS Vision Services. For complete details and
instructions, see the Sprint PCS Vision User Guide online at

www.sp rin t.c om.

SM

, messaging,

Sprint PCS Vision

Section 3B: Sprint PCS Vision 107

Sprint PCS Vision Applications

Here is a brief list of the applications available through your
Sprint PCS Vision Phone. For more information, please see the

Sprint PCS Vision User Guide online at www.s p rint.com .

Sprint PCS Picture Mail

Sprint PCS Vision Picture Phone and send them to email
addresses or to other Sprint PCS Vision Phones.

Sprint PCS Video Mail – Shoot video clips with sound and

share them with friends and family right from your
Sprint PCS Vision Video Phone.

Messaging – Send and receive emails and chat on your

Sprint PCS Vision Phone.

Sprint TV

weather and more in full-color video and vivid sound
while on the go.

SM

– See and hear the latest news, sports,

Music – Stream music to the Sprint Media Player in your

Sprint PCS Vision Multimedia Phone.

Games – Play exciting games with full-color graphics,

sound, and vibration. Choose from over 250 games to
play anytime.

Ringers – Personalize your Sprint PCS Vision Phone by

downloading and assigning different ringers to
numbers in your Contacts.

Screen Savers – Download unique images to use as

screen savers – or make it easy to tell who’s calling by
assigning specific images to numbers in your Contacts.

Web – Experience full-color graphic versions of popular

Web sites from your Sprint PCS Vision Phone.

SM

– Take digital pictures with your

108 Section 3B: Sprint PCS Vision

Getting Started With Sprint PCS Vision

With your Sprint PCS Vision Phone and Sprint PCS Service, you
are ready to start enjoying the advantages of Sprint PCS
Vision. This section will help you learn the basics of using
your Sprint PCS Vision services, including managing your User
name, launching a Vision connection, and navigating the
Web with your Sprint PCS Vision Phone.

Your Us er Nam e

When you buy a Sprint PCS Vision Phone and sign up for
service, you're automatically assigned a User name, which is
typically based on your name and a number, followed by
“@sprint.com.” (For example, the third John Smith to sign up
for Sprint PCS Vision services might have [e-mail]
as his User name.)

When you use Sprint PCS Vision services, your User name is
submitted to identify you to the Nationwide Sprint PCS
Network. The User name is also useful as an address for
Sprint PCS Mail, as a way to personalize Web services, and as
an online virtual identity.

Your User name will be automatically programmed into your
Sprint PCS Vision Phone. You don't have to enter it.

Finding Your User Name

If you aren't sure what your Sprint PCS Vision User name is,
you can easily find it online or on your Sprint PCS Vision
Phone.

To find your User Name:

䢇 At www.sprint.com. Sign on to your account using your

Sprint PCS Phone number and Password. To display your
User name, click on the My Personal Information menu,
then click on PCS Vision User Name.

Sprint PCS Vision

Section 3B: Sprint PCS Vision 109

䢇 On your Sprint PCS Vision Phone. You can find your User

name under the Phone Info option in your phone's Settings
menu (Menu > Settings > Phone Info).

Launching a Sprint PCS Vision Connection

To launch a Sprint PCS Vision connection:

䊳 Select Menu > Web. (Your Sprint PCS Vision connection

will launch and the Sprint PCS Vision home page will
display.)

The Sprint PCS Vision Home Page

If Net Guard is enabled and displayed (see page 111), press

Note:

OK (right softkey) to continue and launch the Web.

While connecting, the following will appear on the screen:
Preparing PCS Vision Services.

If you had a previous Sprint PCS Vision connection, the last
page you visited will display when you launch your browser.
When this occurs, you may not see the “Connecting...”
message when you launch the session. Though the browser is

110 Section 3B: Sprint PCS Vision

open, you are not currently in an active data session - that is,
no data is being sent or received. As soon as you navigate to
another page, the active session will launch and you will see
the “Connecting...” message.

Net Guard

When you first connect to the Web, the Net Guard will appear
to confirm that you want to connect. This feature helps you
avoid accidental connections. You can disable the Net Guard
in the future by selecting Always Auto-Connect when the Net
Guard is displayed.

To change your Net Guard settings:

䊳 Select Menu >Settings

> Net Guard On

䡲 Enable to activate the Net Guard.
䡲 Disable to deactivate the Net Guard.

When enabled, the Net Guard appears only once per session.

Note:

The Net Guard does not appear if the phone is merely re­connecting due to a time-out.

.

PCS Vision > Net Guard

>

Sprint PCS Vision Connection Status and Indicators

Your phone's display lets you know the current status of
your Sprint PCS Vision connection through indicators which
appear at the top of the screen. The following symbols
are used:

Your Sprint PCS Vision connection is active (data is
being transferred); the transmit/receive symbol will
blink to indicate data transmission. Incoming voice
calls go directly to voicemail; outgoing voice calls can
be made, but the Sprint PCS Vision connection will
terminate.

Sprint PCS Vision

Section 3B: Sprint PCS Vision 111

Your Sprint PCS Vision connection is dormant (no data
is being sent or received). Though not currently active,
when dormant the phone can restart an active
connection quickly; voice calls can be made and
received.

Your phone is not currently able to access Sprint PCS
Vision service features.

If no indicator appears, your phone does not have a current
Sprint PCS Vision connection. To launch a connection, see
“Launching a Sprint PCS Vision Connection” on page 110.

112 Section 3B: Sprint PCS Vision

Navigating the Web

Navigating through menus and Web sites during a
Sprint PCS Vision session is easy once you've learned
a few basics. Here are some tips for getting around:

Softkeys

During a Sprint PCS Vision session, the bottom line of your
phone's display contains one or more softkeys. These keys are
shortcut controls for navigating around the Web, and they
correspond to the softkey buttons directly below the phone’s
display screen.

Depending on which Web sites you visit, the labels on the

Tip:

softkeys may change to indicate their function.

To use so ftke ys :

䊳 Press the desired softkey button. (If an additional

pop-up menu appears when you press the softkey
button, select the menu items using your keypad [if
they’re numbered] or by highlighting the option and
pressing .)

Scrolling

As with other parts of your phone's menu, you'll have to scroll
up and down to see everything on some Web sites.

To scroll line by line through Web sites:

䊳 Press the navigation key up and down.

To scroll page by page through Web sites:

䊳 Press the volume buttons on the side of the phone.

OK

Sprint PCS Vision

Section 3B: Sprint PCS Vision 113