Motorola SVG1501 User Manual

SURFboard® SVG1501
Wireless Voice Gateway

IP telephony, high-speed data with router and firewall, and
a wireless access point converge in one convenient package.

Motorola’s SVG1501 SURFboard Wireless Voice Gateway provides cable
operators with an intelligent way to offer their customers high-speed data,
landline and mobile telephone services, and an enhanced home network
experience using a single broadband communication solution

Seamless Mobility in a Stylish Package

Designed for seamless mobility, Motorola’s SURFboard SVG1501
Wireless Voice Gateway is a fully integrated telecommunications
solution that combines the functionality of a cable modem,
embedded Multimedia Terminal Adapter (eMTA), four-port router
with advanced firewall, and an 802.11b/g wireless access point, all
in one convenient, sleek package for the sophisticated consumer.

The SVG1501 is an advanced, integrated, and robust residential
and commercial telecommunications solution ideal, for seamless
mobility and PacketCable™ Multimedia (PCMM) architectures.
The SVG1501 combines all the IP functionality today’s consumers
demand, in a single compact and stylish unit.

High-Speed Internet Access

The SVG1501 is an all in one communications solution. Equipped
with four 10/100 BASE-T Ethernet (RJ-45) ports, two digital voice
(RJ-11) ports, an integrated DOCSIS
integrated 802.11b/g wireless access point; the SVG1501 eliminates
the need for stand-alone hubs, routers, and access points.

®

2.0 cable modem, and an

Digital Voice Telephone Service

The SVG1501 delivers up to two lines of primary-line digital voice
telephone service (terminating in RJ-11 connectors) over cable’s
broadband connection to the home. Voice traffic is prioritized
over Internet traffic, giving the user high-quality voice calls, even
while surfing the Web. The SVG1501 also supports a variety of rich
CLASS features, such as caller ID, call waiting, three-way calling,
and call forwarding.

Wireless Gateway

The SVG1501’s 802.11 b/g/e/i wireless access point allows
consumers to network computers, gaming consoles, and
other peripherals anywhere in the home. The SVG1501
enables the delivery of a wide variety of high-value broadband
services in a single compact unit. All models include a built­in firewall with Stateful Packet Inspection, intrusion detection
and Denial of Service attack prevention – protecting users’
from hacker attacks.

SURFboard SVG1501 Wireless Voice Gateway

User-friendly Installation

Highlights

1

Motorola’s integrated SVG1501 includes stateful firewall protection
and WEP (Wired Equivalency Privacy). The SVG1501 is also equipped
with a built-in, easy-to-use Motorola Wi-Fi

®

installation wizard—a ‘zero-

touch’ auto Wi-Fi provisioning tool — which seamlessly configures
a secure Wi-Fi connection on a user’s machine. When the Wi-Fi
wizard is finished, a secure WPA (Wi-Fi Protected Access) encrypted
wireless connection is established to the gateway, protecting the
user’s machine from hacker attacks. Motorola’s embedded software
enables Wi-Fi deployments with high levels of quality, reliability, and
customer satisfaction, with low operational and support costs for
the MSO.

Service Assurance

Supporting the Wi-Fi home network is a new challenge for the cable
industry. As the leading worldwide provider of DOCSIS
Motorola is helping ease cable operators into Wi-Fi delivery. By
combining the highest-performing and lowest cost of ownership
modems in the industry, with easy-to-use Wi-Fi installation and
pairing tools as well as advanced remote management features,
the SVG1501 is offering an all-in-one approach to broadband home
networking. In addition, Motorola’s field-proven NBBS device
management software platform provides the MSO with intelligent
management, auto-provisioning, and remote management features
to improve accuracy, efficiency, and customer satisfaction. These
value-adding features enable remote device administration for
improved accuracy and reduced support costs. The SVG1501 is
compatible with Motorola’s NBBS scalable, carrier-grade software
platform that enables cable operators to remotely access, configure,
monitor, and troubleshoot their full portfolio of consumer devices,
home networks, and services.

With Motorola’s integrated SURFboard home networking CPE
solutions and our advanced Remote Device Management Software
Platform, cable operators can now offer their high-ARPU subscribers
a complete customer care solution — provisioning, configuration,
management, and support — from the gateway to the desktop and
beyond.

®

products,

Ease of use
Plug and play installation

Versatile and convenient

Four 10/100 Ethernet (RJ-45) ports enable •
flexible, high-speed connectivity
Integrated 802.11b/g wireless access point and •
up to two lines (RJ-11) of full-featured telephone
service provide maximum convenience in a
small footprint

Advanced router and firewall

Power management enhancements optimize
Wi-Fi handset battery performance

Expandable

Features up to 16 Service Identifiers (SIDs) for future
expansion of enhanced features

Remote configuration and monitoring

Help to reduce support costs and aid troubleshooting

DOCSIS / Euro-DOCSIS 2.0 and PacketCable /
Euro-PacketCable 1.0 certified; interoperable with
DOCSIS / Euro-DOCSIS 1.0 and 1.1 and compatible
with PacketCable / Euro-PacketCable 1.5; SIP;
CableHome™ 1.1 optional

Front-panel LEDs for power, data activity, and voice

Intuitive, Web-based diagnostics for quick and easy
troubleshooting

Signaling

Support for Network Call Signaling (NCS) and
Session Initiation Protocol (SIP)

Telephony

Support for G.711 as well as multiple low-rate
vocoders

SURFboard SVG1501 Wireless Voice Gateway

Automatic fax modem processing, including support
for T.38 protocol

Telco interfaces configurable to meet multiple market
standards

Enhanced Power Management

The SVG1501 offers a number of power management features,
including 802.11e U-APSD (WMM Power Save), which enable
users to optimize the battery life of their Wi-Fi handset.

A highlight of the 802.11e power management standard is
the synchronization between the SVG1501 and the Wi-Fi
handset. The Wi-Fi handset receives data from the SVG1501 at
infrequent intervals, allowing it to enter sleep mode when the
phone is not in use, thereby minimizing the phone’s “on-time”
and improving its battery utilization.

Built-In Security

The SVG1501 is equipped with a number of security features,
including:

802.11i security (WEP-64/128, WPA-PSK, WPA, WPA2, •
TKIP, AES, 802.1x)

802.11i (pre-authentication)•

IPSEC/PPTP/L2TP NAT pass-through for VPN tunneling•

Wi-Fi Protected Setup • ™ (WPS)

User-friendly, secure mobile pairing•

Wi-Fi Wizard removes end-user complexity for secure ○
PC client setup

Push button configuration for WPS compliant clients ○

Provider Benefits

Single-infrastructure delivery of multiple
services

One infrastructure for communication
services, providing the ability to offer
customers both residential and cellular
phone service, simultaneous use of phone
lines and high-speed data services, and a
single bill for their voice and data services.

Better coverage for more satisfied
customers

Increased customer satisfaction from
improved in-home coverage, a key user
network quality metric.

Value-added service packages

Improved customer retention through
unique value-added services and the
packaging of mobile and landline phone
services.

Flexible pricing options

Greater pricing flexibility resulting from
multi-service packaging and migration
of customers to higher-revenue/-margin
wireless offerings.

All-in-one solution for secure voice and
data services

A single product solution with support for
a variety of CLASS features provided today
by the phone company (e.g., caller ID, call
waiting, and call forwarding), advanced
routing features, and an integrated firewall
to help provide Internet security.

Consumer Benefits

Lower-cost cellular calls

Reduced cellular bill resulting from off­loading the cellular air-interface when calls
are made from the Wi-Fi handset in the
home through the SVG1501.

Better Wi-Fi and cellular coverage

Improved in-home coverage and reliability,
which is often limited with cellular service.

Higher-quality cellular

Wireline audio quality when passed over
the SVG1501’s Wi-Fi connection.

One-number convenience

Convenience of a single mobile number
and voicemail service, whether inside or
outside the home.

SURFboard SVG1501 Wireless Voice Gateway

Motorola believes in “going green” — we have a global
commitment to sustaining the environment.

Motorola has been working for years to continually improve our
environmental profile. We are in step with our customers and
their increasing interest in partnering with a company that will
help them reduce their carbon footprint, while offering compelling
products that will help them grow their eco-conscious customer
base.

Motorola Designed the SVG1501 to Minimize its
Impact on the Environment

Motorola’s gateways comply with international environmental
and energy efficient standards, including ENERGY STAR qualified
power supplies, California Efficiency Compliance for the power
supply, European Code of Conduct compliance for both the power
supply and modem, and lead-free circuit boards, as certified by
RoHS compliance.

Packaging

The SVG1501 uses Motorola’s new, environmentally friendly
package design; our gateways ship in single pack boxes. By both
eliminating the suspension plastic and reducing the box size,
Motorola is helping to reduce the environmental impact of the
SVG1501. As an even more impactful step, operators may choose
to receive the products in a bulk package, thus reducing the extra
waste and transport weight associated with single packages.
Motorola’s single and bulk packaging solutions eliminate excess
USB cables. Additionally, customers have the option to reduce the
number of cables shipped with each unit. The packaging is 100%
recyclable. Our packaging is now labeled with standard recycling
codes (such as

) to make it easier for our customers to identify

recycling opportunities.

SURFboard SVG1501 Wireless Voice Gateway

Specifications

GENERAL

Standards DOCSIS/Euro-DOCSIS 2.0 and
PacketCable/Euro-PacketCable

1.0 certified; interoperable with
DOCSIS/Euro-DOCSIS 1.0 and

1.1 and compatible with Packet
Cable/Euro-PacketCable 1.5;
SIP; CableHome 1.1 optional
Cable Interface F-Connector, female, 75 Ω
Network Interface Four 10/100 Ethernet
ports
Wireless Interface 802.11b/g/e/i Wi-Fi
Dimensions 7.3 in H x 1.5 in W x 6.1 in D
(18.68 cm x 3.81 cm x 15.49
cm)
Regulatory RoHS compliant, FCC, UL
listed (U.S. and Canada),
Industr y Canada, CE, ENERGY
STAR qualified, COC compliant

INPUT POWER

North America 105 to 125 VAC, 60 Hz
Outside North America 100 to 240 VAC, 50 to 60 Hz

ENVIRONMENTAL

Operating Temperature 32 °F to 104 °F (0 °C to 40 °C)
Storage Temperature –22 °F to 158 °F
(–30 °C to 70 °C)
Operating Humidity 5 to 95% R.H.
(non-condensing)

DOWNSTREAM

Modulation 64 or 256 QAM
Maximum Data Rate* 38 Mbps (256 QAM at

5.361 Msym/s)
Bandwidth
SVG1501 6 MHz
SVG1501E 8 MHz
Symbol Rates 64 QAM @ 5.069 Msym/s,
256 QAM @ 5.361 Msym/s
Operating Level Range
SVG1501 –15 to +15 dBmV
SVG1501E –13 to +17 dBmV (256 QAM)
–17 to +13 dBmV (64 QAM)
Frequency Range 88 to 860 MHz
Input Impedance 75 Ω (nominal)

UPSTREAM

Modulation 8***, 16, 32***, 64***,
128**** QAM or QPSK
Maximum Channel Rate 30 Mbps**
Bandwidth 200 kHz, 400 kHz, 800 kHz,

1.6 MHz, 3.2 MHz, 6.4 MHz***
Symbol Rates 160, 320, 640, 1280, 2560, and
5120*** ksym/s
Operating Level Range
A-TDMA 8 to 54 dBmV (32 QAM,
64 QAM)
8 to 55 dBmV (8 QAM,
16 QAM)
8 to 58 dBmV (QPSK)
S-CDMA 8 to 53 dBmV (all modulations)
Output Impedance 75 Ω (nominal)
Frequency Range
SVG1501 5 to 42 MHz (edge to edge)

SVG1501E 5 to 65 MHz (edge to edge)

STARLINE MBN100 1 GHz Optical Node

SURFboard SVG1501 Wireless Voice Gateway

TELEPHONY

Line Type 2-wire
Hook State Signaling Loop start
Maximum Line Length
(one-way) 500 ft (AWG 26/0.4 mm @
65 °C)
DTMF Level Sensitivity Range 0 and –20 dBm
Speech Coding 64 kbps PCM, µ-law or A-law
companding; support for G.711,
G.726, G.728, G.729, G.723.1,
iLBC, and BV16/32 codecs
Line Termination Configurable based on market
needs
Loss Plan
Receive (D/A) 4 dB
Transmit (A/D) 2 dB (configurable based
on market needs)
Loss Plan Tolerance ±1 dB; 60/50 Hz loss >20 dB
(one-way; referenced to off­ hook loss at 1,004 Hz)
Ringing Wave Form Quasi-trapezoidal
Ringing Crest Factor 1.2 <CF <1.6

NETWORK

Gateway DHCP, NAT, VPN tunneling;
static routing and dynamic IP
routing (RIPv1, RIPv2); SPI
firewall with DoS protection
and intrusion prevention; port,
packet, and URL keyword
filtering; full suite of ALGs;
UPnP IGD 1.0
Wireless LAN 802.11b/g Wi-Fi, WDS bridging,

802.11e WMM admission
control, QoS
Power Management 802.11e WMM power save/U­ APSD (Unscheduled-Automatic
Power Save Delivery)

802.11i Security WEP-64/128, WPA-PSK, WPA,
WPA2, TKIP, AES, 802.1x,

802.11i (pre-authentication)
Mobile Pairing User-friendly Wi-Fi protected
setup (WPS) for secure mobile
pairing with compatible dual­ mode handset
Regulatory Domains To include US, Canada, ETSI,
World
Transmit Power Output
IEEE 802.11b 19 dBm +1/–1.5 dB at all rates
in all channels
IEEE 802.11g 16 dBm +1/–1 dB at 54 Mbps
in all channels
Receiver Sensitivity > –90 dBm at 11 Mbps;
> –74 dBm at 54 Mbps

COMPATIBILITY

PC 90496, Pentium, or later;
Windows Vista™, 2000, or XP;
Linux® with Ethernet
connection (older versions of
Windows, although not
specifically supported, will
work with this cable modem)
Macintosh® Power PC or later; OS 9 or
higher; Ethernet connection
UNIX® Ethernet connection

All features, functionality, and other product specifications are
subject to change without notice or obligation.

*When comparing download
speeds with a traditional

28.8k analog modem. Actual
speeds will vary and are
often less than the maximum
possible. Several factors
affect upload and download
speeds, including, but not
limited to, network traffic and
services offered by your cable
operator or broadband service
provider, computer equipment,
type of service, number of
connections to server, and
availability of Internet route(s).

**Actual data throughput will
be less due to physical layer
overhead (error correction
coding, burst preamble, and
guard interval).

***With A-TDMA or S-CDMA
enabled Cable Modem
Termination System (CMTS)

Plug-and-play

Simple to set up and easy to use—just plug it in and go.

1

Certain features may not be activated by your ser vice provider, and/or their network settings may limit the feature’s functionality. Additionally, certain features may
require a subscription. Contact your service provider for details. All features, functionality, and other product specifications are subject to change without notice or
obligation. Your service provider, not Motorola, is responsible for the provision of Voice-over-IP (VoIP) telephony services through this equipment. Motorola shall not
be liable for, and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or
related to the services provided through this equipment. Important: Be aware that you will not be able to make any calls using this VoIP device if your broadband
connection is not functioning properly.

SURFboard SVG1501 Wireless Voice Gateway

COMPLIANT

www.motorola.com/broadband

MOTOROLA and the Stylized M Logo are registered and the EcoMoto name and logo are trademarked in the U.S. Patent and Trademark Office. SURFboard is a registered
trademark of General Instrument Corporation, a wholly-owned subsidiary of Motorola, Inc. Wi-Fi and the Wi-Fi Alliance logo are registered marks and Wi-Fi Protected Setup is a
trademark of the Wi-Fi Alliance. DOCSIS and CableLabs are registered trademarks and PacketCable and CableHome are trademarks of Cable Television Laboratories, Inc. ENERGY
STAR is a registered mark owned by the U.S. government. Windows is a registered trademark and Vista is a trademark of Microsoft Corporation in the U.S. and/or other countries.
Linux® is a registered trademark of Linus Tor valds in the U.S. and other countries. UNIX is a registered trademark of the Open Group in the United States and other countries.
Macintosh is a registered trademark of Apple Computer, Inc. All other product or ser vice names are the property of their respective owners. © Motorola, Inc. 2009. All rights
reserved.

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