Thank you for choosing Motorola—a global leader in communications technology.
All Motorola phones are designed and manufactured to
meet Motorola’s exacting specifications and world-class quality standards. During development, our laboratory testing team took the durable SC-3160 phone through its paces. They cooked it, steamed it, shook it, shocked it, dusted it, and dropped it—and the phone still worked! We are confident that the one you purchased will meet your own exacting standards.
Thank you for choosing Motorola, and by all means, enjoy your SC-3160 dual mode digital cellular phone!
1
Okay, you’ve got a brand new phone with a bunch of nifty features.
Now what?
Afraid you’ll press the wrong key? Or forget a feature or two?
Don’t sweat it!
We’ve designed this guide to take you step-by-step through each feature of
your new SC-3160 phone. We’ll show you what key to press and what happens when you press it. Follow along, chapter-by- chapter, and you’ll find it’s as easy as 1-2-3.
Here’s an idea of what you’ll learn in each chapter:
First things first. Turn to page 10, and we’ll explain what came with your phone. Then, we’ll show you how to install and charge your battery so that you can get started with “The Basics” in the next section.
What do all those buttons and lights mean? How do I make
my first phone call? In this section, we’ll answer those questions and get you going with your SC-3160 phone. Start learning “The Basics” on page 18.
2
Read “Using Memory,” beginning on page 32, and you’ll learn how to make the most of your new phone’s built-in Phone Book. You’ll save time with dialing shortcuts and memory tricks that make it easy to place quick calls.
Did you know that your SC-3160 phone supports optional messaging services, like Caller ID*, which allows you to see who’s calling before you answer? Your new phone can even receive alphanumeric messages just like a pager and tell you when you have Voice Mail*. Simply turn to page 42 to begin “Using Messaging.”
When you’re ready to get into the more advanced features your new phone has to offer, just turn to page 50 for “The Works.” Learn about everything from navigating the menu system to electronically locking your phone.
So relax! Let us show you what your
SC-3160 phone can do!
*Contact your Service Provider for availability.
3
Contents Introduction
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Getting Started
Package Content Options . . . . . . . . . . . . . . . . . . . . . . 10
Introduction to Batteries. . . . . . . . . . . . . . . . . . . . . . . 11
Installing Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Charging Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Phone Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
The Basics
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . 18
Reading the Indicators . . . . . . . . . . . . . . . . . . . . . . . . 20
Placing and Ending Calls. . . . . . . . . . . . . . . . . . . . . . 24
Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Redialing Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Basic Tone Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Your Phone & Its Shortcuts . . . . . . . . . . . . . . . . . . . . 30
Using Memory
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Making the Most of Memory . . . . . . . . . . . . . . . . . . . 33
Storing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Recalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Pause Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
4
Using Messaging |
Contents |
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Viewing Your Caller IDs . . . . . . . . . . . . . . . . . . . . . . . .44
Checking Your Voice Mail . . . . . . . . . . . . . . . . . . . . . .46
Reading Your Messages . . . . . . . . . . . . . . . . . . . . . . . .48
The Works
Introducing the Menu Features. . . . . . . . . . . . . . . . . .50
The Internal Phone Book . . . . . . . . . . . . . . . . . . . . . .52
Learn how to store and recall numbers
Using Call Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Learn how to monitor the length of your calls
Setting Tone Controls. . . . . . . . . . . . . . . . . . . . . . . . . .66
Learn how to adjust your phone’s tone controls
Lock/Security Features. . . . . . . . . . . . . . . . . . . . . . . . .72
Learn how to control access to your phone
Phone Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Learn how to personalize your phone’s operation
Reference Information
Accessory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
5
Exposure to Radio Frequency Signals
Antenna
Care
Phone
Operation
Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals.
In August 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones. Those guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies:
•ANSI C95.1 (1992)*
•NCRP Report 86 (1986)*
•ICNIRP (1996)*
Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the ANSI Standard (C95.1).
The design of your phone complies with the FCC guidelines (and those standards).
Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate FCC regulations.
Normal Position:
Hold the phone as you would any other telephone, with the antenna pointed up and over your shoulder.
Tips on Efficient Operation:
For your phone to operate most efficiently:
•Extend your antenna fully.
•Do not touch the antenna unnecessarily when the phone is in use. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed.
*American National Standards Institute; National Council on Radiation Protection and Measurements; International Commission on Non-Ionizing Radiation Protection
6
Caution: All batteries can cause property damage, injury or burns if |
Batteries |
a conductive material, such as jewelry, keys or beaded chains, |
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touches exposed terminals. The material may complete an electrical |
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circuit and become quite hot. To protect against such unwanted cur- |
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rent drain, exercise care in handling any charged battery, particu- |
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larly when placing it inside your pocket, purse or other container |
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with metal objects. When the battery is detached from the phone: |
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your battery is packed with a protective cover.; please use this cover |
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for storing your battery when not in use. |
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Check the laws and regulations on the use of wireless telephones in |
Driving |
the areas where you drive. Always obey them. Also, if using your |
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phone while driving, please: |
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• Give full attention to driving–driving safely is your first responsibility; |
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• Use hands-free operation, if available; |
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• Pull off the road and park before making or answering a call if |
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driving conditions so require. |
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Most modern electronic equipment is shielded from RF signals. |
Electronic |
However, certain electronic equipment may not be shielded against |
Devices |
the RF signals from your wireless phone. |
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Pacemakers |
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The Health Industry Manufacturers Association recommends that a |
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minimum separation of six (6”) inches be maintained between a |
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handheld wireless phone and a pacemaker to avoid potential inter- |
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ference with the pacemaker. These recommendations are consistent |
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with the independent research by and recommendations of Wireless |
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Technology Research. |
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Persons with pacemakers: |
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•Should ALWAYS keep the phone more than six inches from their pacemaker when the phone is turned ON;
•Should not carry the phone in a breast pocket;
•Should use the ear opposite the pacemaker to minimize the potential for interference.
•If you have any reason to suspect that interference is taking place, turn your phone OFF immediately.
7
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Safety Information |
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Hearing Aids |
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Some digital wireless phones may interfere with some hearing aids. |
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In the event of such interference, you may want to consult your |
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hearing aid manufacturer to discuss alternatives. |
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Other Medical Devices |
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If you use any other personal medical device, consult the manufac- |
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turer of your device to determine if they are adequately shielded |
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from external RF energy. Your physician may be able to assist you in |
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obtaining this information. |
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Turn your phone OFF in health care facilities when any regulations |
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posted in these areas instruct you to do so. Hospitals or health care |
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facilities may be using equipment that could be sensitive to external |
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RF energy. |
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Vehicles |
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RF signals may affect improperly installed or inadequately shielded |
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electronic systems in motor vehicles. Check with the manufacturer |
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or its representative regarding your vehicle. You should also consult |
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the manufacturer of any equipment that has been added to your |
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vehicle. |
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Posted Facilities |
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Turn your phone OFF in any facility where posted notices so require. |
Aircraft |
FCC regulations prohibit using your phone while in the air. Switch |
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OFF your phone before boarding an aircraft. |
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8
To avoid interfering with blasting operations, turn your phone OFF when in a “blasting area” or in areas posted: “Turn off two-way radio.” Obey all signs and instructions.
Turn your phone OFF when in any area with a potentially explosive atmosphere, and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such as gasoline stations; below deck on boats; fuel or chemical transfer or storage facilities; areas where fuel odors are present, i.e. if a gas/propane leak occurs in a car or home; areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.
An air bag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.
Your Motorola cellular radiotelephone is designed for excellent durability under normal use conditions. Protect your cellular telephone from water damage that could result from spills or excessive exposure to rain. Never submerge your cellular phone.
Blasting
Areas
Potentially
Explosive
Atmospheres
Vehicles Equipped with Air Bags
Equipment
Care
9
The SC-3160 phone comes equipped with a Lithium Ion battery and either a Travel Charger or a Desktop Charger to get you up and running. An exciting line of accessory options, now smaller and lighter than ever, can customize your cellular package for maximum performance and portability.
Travel Charger (optional)
Lithium Ion Battery
SC-3160 Dual Mode Phone
Desktop Charger (optional)
Your phone and accessories may not look exactly as pictured above.
10
Your phone’s batteries are shipped uncharged, protected by a plastic storage case. You should use this case to store and carry batteries. The storage case prevents objects from touching the battery terminals, thereby reducing the risk of injury or damage from a short circuit.
To begin using your battery:
1.Unsnap Unsnap the top of the plastic storage case.
Case
2.Remove Remove the battery from the case and snap the
Battery |
case closed. |
Started Getting
11
Find the imprinted arrows on the top back of your phone.
1.Place Place the top of the battery just below the bot- Battery tom of the imprinted arrows.
2. Slide Slide the battery up along the guides until it Battery clicks into place.
1
2
Make sure you phone is OFF before removing the battery.
1. Press Press the release latch on the top back of the Latch phone.
2.Slide Slide the battery down until it comes free.
Battery
3.Remove Lift up the battery to remove.
Battery
1 |
3 |
2
12
The Travel Charger is a quick and easy way to charge your phone’s battery. It’s compact enough to bring along and powerful enough to use at home.
Keep in mind: When the Travel Charger is in use and the phone is ON, you can still place and receive calls. Just remember, talking on the phone requires energy, so your phone may not charge while the call is in progress.
1.Attach Plug the Travel Charger into the accessory con- Charger nector on the bottom of your phone as shown. to Phone
2.Plug In Plug the charger into the appropriate Charger power source.
PUSH
In the upper right corner of your phone’s display, there is a battery indicator filled with three segments. The more segments you see, the greater the charge.
•The border of the battery icon will flash during charging.
•When the battery is fully charged, the battery icon will stop flashing and become solid.
High Low
Started Getting
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The desktop charger’s front pocket can charge batteries while they are attached to your phone, and the rear pocket can charge batteries separately.
If you have a desktop charger:
1.Plug In Plug the desktop charger into a wall outlet.
Charger
2.Insert Insert the phone with a battery attached into Phone the front pocket.
&Insert If you like, insert another battery by itself into Battery the rear pocket.
Front Pocket
Rear Pocket
Note: When charging two batteries, the battery attached to the phone will charge first.
14
The two LED indicators on the front of the desktop charger let you know the current state of any charging batteries. The left light provides information on the battery attached to the phone, and the right on any battery loaded in the rear pocket.
•Red means the battery is charging.
•Green means the battery is charged within 90% of its capacity and can be used. An additional hour of charging will bring your battery up to 100% capacity.
•Yellow means the battery is waiting to be charged.
•Flashing red means the battery cannot be charged. Remove the battery from the charger, clean the terminals with a clean, dry cloth and try again.
Keep in mind: When charging two batteries, the battery attached to the phone will charge first.
The time it takes for your battery to obtain a full charge is affected by a variety of factors, including:
•Temperature Batteries should be at or near room temperature when charging.
•Inactivity New batteries, or batteries that have been stored for long periods of time, may not rapid charge properly. In these instances, the battery requires an overnight charge.
•Extended Usage Over extended periods of time, batteries gradually wear down and require longer charging times. This is normal. If you’ve been charging your battery regularly and notice a decrease in talk-time or an increase in charging time, then it’s probably time to purchase a new battery.
Started Getting
15
To prolong the life of your batteries, avoid exposing them to temperatures below -10°C (14°F) or above 45°C (113°F). As a good rule of thumb, always take your phone with you when you leave your car.
To dispose of batteries, check with your local recycling center for a battery recycler near you. Never dispose of batteries in fire.
Caution: To prevent injuries or burns, do not allow metal objects to contact or short circuit the battery terminals.
16
¡Turns the phone ON and OFF.
øOpens messaging menus.
ƒ
Acts as a “shift” key to access the secondary functions of other keys.
Recalls phone numbers from memory.
‰Press and hold to enter the name directory.
¬
Stores phone numbers into memory and selects menus and options.
ÇClears characters from the screen.
ºEnds phone calls and exits the menu.
æPlaces or answers calls.
« Can be used to scroll through memory entries
»and menu features.
Alphanumeric Display Displays your input from the keypad, information recalled from memory, the time and date transmitted by your digital service provider, messages, and more.
Microphone Positioned for convenient conversation.
Retractable Antenna Extend for best performance.
Earpiece Ultra-compact phone speaker.
Headset Jack Provides the connection for an optional headset.
Accessory Connector Provides the connection for an external power supply.
Volume Keys Represented in this manual by ” and ’, these keys adjust keypad, earpiece, and ringer volume. They also scroll up and down through memory locations and menu features.
Keypad Cover (or Flip) Open to answer; close to hang up.
Started Getting
17
Tip:
If the Banner is programmed, you’ll see that instead of
Ready. See page 89 to learn more.
The next few pages will introduce you to the basic features of your phone. In the chapters that follow, we’ll take you step-by- step through every one of your phone’s features, including storing names and numbers, using the call timers, locking the phone, and more.
Follow these steps to turn your phone ON and OFF:
1. Extend Extend the antenna completely for best Antenna performance.
2.Open Open the keypad cover.
Flip
3.Turn ON Press ¡ once to turn the phone ON.
Phone
4.Turn OFF Press ¡ again to turn the phone OFF.
Phone
Each time you turn your phone ON, it performs a short self-test to make sure it’s operational and then scans for service. While the phone scans, the display reads: Searching.
When your phone finds a cellular signal, it displays Ready to let you know it’s ready to use.
18
Dual Mode Operation enables you to make the best use of available cellular signals. Using the latest advances in CDMA technology, your new phone automatically switches between digital and analog systems.
If your phone finds a CDMA digital system, you will see the indicator, along with the time and date transmitted by the network.
Your phone can be activated with two unique phone numbers. If there’s more than one phone number programmed on your phone, you’ll see the currently active number whenever you turn on the phone.
To conserve energy, your phone enters standby mode and turns off the back light when you close the keypad cover or haven’t touched a key for a few seconds. The back light will come back on as soon you press a key or open the keypad cover.
Basics
Tip:
Turn to Changing Your Number on page 82 if you want to change your currently active number.
19
Strong
Weak
20
1 2 3 4 5 6 7
8
Displays the strength of the connection between your phone and the local cellular system.
Indicates that your phone’s ringer is turned OFF and the VibraCall alert is ON.
In Use (3)
Appears when a call is in progress.
Appears when you receive a Caller ID* or alphanumeric message. It will disappear after you’ve viewed the Caller ID or read the message.
Indicates you’ve received a Voice Mail* message in your Voice Mailbox. It will disappear after you’ve listened to the message.
Note: If the Voice Mail Indicator is flashing, you have at least two messages, one Caller ID / Message and one Voice Mail message.
*Contact your Service Provider for availability.
Lights up when your phone accesses a cellular service outside of your home system. When you leave your cellular service area, your phone roams (seeks another cellular system).
Indicates you’re on a digital channel, allowing for better voice quality. Check with your Service Provider for more information.
The three bar segments on the phone’s Battery Level Indicator show the amount of charge remaining in your battery. The more bar segments you see, the higher the charge. If your battery is low, the phone alerts you in three ways:
•No bar segments on the indicator will be highlighted.
•Low Battery will appear on your display.
•A hi-lo tone will sound periodically.
If you ignore these warnings, the phone will automatically turn itself OFF when the battery is exhausted. At this point, you should charge the battery or insert a new battery.
When your phone has a CDMA digital signal, the display shows the local time and date transmitted by the network. You
can choose to have the time displayed in 12or 24-hour format. See page 89 for more information.
Basics
High
Low
21
Press ƒ then press ›.
The bar graph in the display represents the battery level. The higher the graph, the closer the battery is to full charge.
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Full Charge |
Low Charge |
Important: If the phone is being powered externally–from the Travel Charger for example–you will see:
22
The Power/Status Indicator is on top of your phone and lights up briefly when your phone is turned ON. Read the chart below to learn how to recognize your phone’s state of service at a glance, without even opening the phone.
Power/Status Indicator
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Red, steady |
Incoming call. |
Incoming message.
Red, flashing Press ø to enter messaging. See page 42 for more information.
Basics
23
Tip:
If you press æ without entering a number, your phone will dial the last number entered.
24
1. |
Extend |
Extend the antenna completely for best |
|
Antenna |
performance. |
2. |
Open |
Open the keypad cover. If necessary, press |
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Flip |
¡ to turn the phone ON. |
3.Enter Enter the number you want to call, Number for example: 555-1212.
Correct |
Press Ç to erase one digit at a time if you |
Errors |
make a mistake. Press & hold Çto erase the |
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entire entry and start again. |
4. Place |
Press æ to place the call. |
Call |
You will see: Dialing 555-1212. |
You can dial phone numbers with up to 32 digits, but only the last twenty-four digits will appear in the display.
There are two ways to end a call:
Close Close the keypad cover to end a call.
Flip
or Press Key Press º.
Your phone must be ON to receive calls.
When a call is incoming:
•an alert will sound and/or vibrate.
•the Power/Status Indicator (pg. 23) will light up.
To answer a call:
1. Extend Extend the antenna completely for best Antenna performance.
2.Open Open the keypad cover.
Flip
If Caller ID* service is active on your phone, you can see who’s calling before you answer! The display will show either your caller’s name (if it’s in your Phone Book) or your caller’s number. If you prefer to always see your caller’s number, see page 57 to turn Number Preference ON.
The Caller IDs for your last 16 callers will be saved. See page 44 to learn how to view your stored Caller IDs.
*Contact your Service Provider for availability.
Tip: |
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You can choose |
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your phone’s |
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alert, selecting |
Basics |
styles or silent |
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from nine ringer |
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vibration mode. |
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See page 69. |
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25
If you subscribe to Call Waiting through your Service Provider, you may hear a tone while on a call, indicating that you are receiving a second call. Before answering the second call, you can place the first call on hold or end it.
Hold 1st |
Press æto answer the call and automatically |
Call |
place the current call on hold. |
End 1st |
Press º to end the current call. Your phone |
Call |
will then ring and/or vibrate as usual. Press |
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æ to answer the call. |
Even with the latest wireless technology, sometimes you are unavailable to answer calls. If your phone is ON, it keeps a count of unanswered calls. For example, if you miss two calls, your display will show: 2 Calls Unanswered.
Clear Press Ç or press ºto clear the display,
Display and you can begin placing calls again.
If you subscribe to Caller ID service, you can easily return the calls that you missed. See page 44 to learn how.
26
The cellular system may at times be too busy to handle your call. If this is the case, you will hear a fast busy signal and see Press SND to Redial. You can let your phone take care of the redialing for you! Automatic Redial will repeat the attempt over the next four minutes. When the call succeeds, your phone will ring or vibrate until the person you are calling answers.
Auto |
Press æ. You will see: Redialing. |
Redial |
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To make this feature even easier, turn Instant Redial ON. Your phone will instantly redial after a fast busy signal, and you won’t even have to push a button. To find out more, see page 87.
Redial
If you hear an ordinary busy signal:
1.Hang Up Press º to hang up.
2.Redial Press æ to redial.
You will see: Dialing.
Your phone keeps track of the last ten numbers you’ve dialed.
1. |
Enter |
Press ‰ then press ‚, ‚. The display |
|
List |
will show the last number you dialed. |
2. |
Review |
Press ” or ’ to scroll through the last ten num- |
|
List |
bers dialed, starting with the most recent. |
3. |
Call |
Press æ to call the number in your display. |
|
Number |
You will see: Dialing. |
Basics
Tip:
Your phone automatically remembers the last number entered.
See page 39 to learn more
ways this might be helpful.
27
In situations where ringing may not be appropriate, or in noisy places where you may not hear your phone, select the VibraCall™ Alert. Ringing will be replaced by gentle vibrations.
Toggle Press ƒ then press ° to switch between
VibraCall ringer and vibrator alerts.
Alert
For complete discretion, just turn Silent Mode ON. All tones will be silenced. You can dial silently, and the ringer will be replaced by gentle vibrations.
Activate Press ƒ then press & hold °
Silent until you see: Silent Mode On.
Mode
Note: This shortcut allows you to activate Silent Mode quickly. To learn how to turn Silent Mode OFF, see page 68.
If you need some privacy while a call is in progress, try muting the microphone—you’ll be able to hear the party on the other end, but they will not hear you.
Mute Press ƒ then press fl to mute
Phone the microphone. You will see: Muted.
Unmute Press ƒ then press fl again to
Phone resume your conversation.
28
The upper and lower volume keys are left of the display and can be used to adjust the volume on your phone. As you press these keys, the phone’s speaker will demonstrate the new volume level.
When your phone is idle and the keypad cover is open:
Raise Press ” to raise the keypad volume.
Lower Press ’ to lower the keypad volume.
During a call:
Raise Press ” to raise the earpiece volume.
Lower Press ’ to lower the earpiece volume.
The bar graph in the display represents the volume level. The higher the graph, the louder the volume is.
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High Volume |
Low Volume |
To adjust ringer volume:
Raise Press ƒ then press ” to raise the
Volume ringer volume.
Lower Press ƒ then press ’ to lower the
Volume ringer volume.
Basics
29
Tip:
Your factory lock code is set to 123.
See Locking the Phone on page 74 for more information.
30
Throughout this guide you will see shortcuts that point out simple ways to reach some of your phone’s features. If you’ve owned a Motorola phone before, many of these shortcuts will already be familiar to you.
You’ll notice the words “menu,” “batt,” “lock,” “mute,” and “vib” written on the ⁄, ›, fi, fl, and ° buttons. Press the ƒ key first, then any one of these buttons, and your phone will perform that function. It’s easy, so give it a try!
Enter |
Press ƒ then press ⁄ to enter the menu |
Menu |
system. |
Toggle |
Press ƒ then press ¤ to toggle Analog |
Analog |
Only On or Analog Only Off. |
Display |
Press ƒ then press › to display the |
Meter |
battery meter. |
Lock |
Press ƒ then press fi. |
Phone |
You will see: Lock? Press ¬ to lock. |
Mute |
Press ƒ then press flto toggle mute ON |
Phone |
and OFF during a conversation. |
Silence |
Press ƒ then press ° to toggle your |
Ringer |
phone’s VibraCall™ Alert ON and OFF. |
Silence |
Press ƒ then press and hold °to turn |
All Tones |
ON Silent Mode. |