m
Motorola SURFboard®
SBV6120 DOCSIS 3.0 Digital Voice
Modem
Installation Guide
B
© 2009 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any
form or by any means or used to make any derivative work (such as translation, transformation,
or adaptation) without written permission from Motorola, Inc.
MOTOROLA and the Stylized M logo are registered in the US Patent & Trademark Office.
SURFboard is a registered trademark of General Instrument Corporation, a wholly-owned
subsidiary of Motorola, Inc. Microsoft, Windows, Windows NT, Windows Vista, Internet
Explorer, DirectX, and Xbox LIVE are registered trademarks of Microsoft Corporation; and
Windows XP is a trademark of Microsoft Corporation. Linux® is a registered trademark of Linus
Torvalds in the U.S. and other countries. UNIX is a registered trademark of the Open Group in the
United States and other countries. Macintosh is a registered trademark of Apple Computer, Inc.
Adobe, Adobe Acrobat, and Adobe Acrobat Reader are registered trademarks of Adobe Systems,
Inc. All other product or service names are property of their respective owners .No part of the
contents of this document may be reproduced or transmitted in any form or by any means
without the written permission of the publisher.
Motorola reserves the right to revise this publication and to make changes in content from time
to time without obligation on the part of Motorola to provide notification of such revision or
change. Motorola provides this guide without warranty of any kind, implied or expressed,
including, but not limited to, the implied warranties of merchantability and fitness for a particular
purpose. Motorola may make improvements or changes in the product(s) described in this
manual at any time.
i Safety and Regulatory Information 2
Safety and Regulatory Information
i
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock, and injury to persons, including the following:
• Read all of the instructions listed here and/or in the user manual before you operate this device.
Give particular attention to all safety precautions. Retain the instructions for future reference.
• This device must be installed and used in strict accordance with manufacturer’s instructions, as
described in the user documentation that is included with the device.
• Comply with all warning and caution statements in the instructions. Observe all warning and
caution symbols that are affixed to this device.
• To prevent fire or shock hazard, do not expose this device to rain or moisture. The device must not
be exposed to dripping or splashing. Do not place objects filled with liquids, such as vases, on the
device.
• This device was qualified under test conditions that included the use of the supplied cables
between systems components. To ensure regulatory and safety compliance, use only the provided
power and interface cables and install them properly.
B
• Different types of cord sets may be used for connections to the main supply circuit. Use only a
main line cord that complies with all applicable device safety requirements of the country of use.
• Installation of this device must be in accordance with national wiring codes and conform to local
regulations.
• Operate this device only from the type of power source indicated on the device’s marking label. If
you are not sure of the type of power supplied to your home, consult your dealer or local power
company.
• Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock.
Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation,
and broken plugs are dangerous. They may result in a shock or fire hazard.
• Route power supply cords so that they are not likely to be walked on or pinched by items placed
upon or against them. Pay particular attention to cords where they are attached to plugs and
convenience receptacles, and examine the point where they exit from the device.
• Place this device in a location that is close enough to an electrical outlet to accommodate the
length of the power cord.
• Place the device to allow for easy access when disconnecting the power cord of the device from
the AC wall outlet.
• Do not connect the plug into an extension cord, receptacle, or other outlet unless the plug can be
fully inserted with no part of the blades exposed.
• Place this device on a stable surface.
• Avoid damaging the digital voice modem with static by touching the coaxial cable when it is
attached to the earth-grounded coaxial cable-TV wall outlet.
i Safety and Regulatory Information 3
B
• Always first touch the coaxial cable connector on the digital voice modem when disconnecting or
re-connecting the Ethernet cable from the digital voice modem or user’s PC.
• It is recommended that the customer install an AC surge protector in the AC outlet to which this
device is connected. This is to avoid damaging the device by local lightning strikes and other
electrical surges.
• Postpone installation until there is no risk of thunderstorm or lightning activity in the area.
• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote risk of electric shock from lightning. For added protection for this device during a lightning
storm, or when it is left unattended and unused for long periods of time, unplug it from the wall
outlet and disconnect the cable system. This will prevent damage to the product due to lightning
and power surges.
• Do not use this product near water; for example, near a bathtub, washbowl, kitchen sink or laundry
tub, in a wet basement, or near a swimming pool.
• Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a
fire. They may explode. Check with local codes for possible special disposal instructions.
• Disconnect TNV circuit connector before removing the cover.
• Disconnect TNV circuit connector(s) before disconnecting power.
• Place this device to allow for easy access when disconnecting the power cord of the device from
the AC wall outlet.
• Do not use the telephone to report a gas leak in the vicinity of the leak.
• CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger UL listed or CSA certified
telecommunication line cord, or national equivalent.
• Do not cover the device or block the airflow to the device with any other objects. Keep the device
away from excessive heat and humidity and keep the device free from vibration and dust.
• Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray
cleaners directly on the device or use forced air to remove dust.
• Upon completion of any service or repairs to this device, ask the service technician to perform
safety checks to determine that the device is in safe operating condition.
• Do not open the device. Do not perform any servicing other than that contained in the installation
and troubleshooting instructions. Refer all servicing to qualified service personnel.
• This device should not be used in an environment that exceeds 50° C.
SAVE THESE INSTRUCTIONS
Note to CATV System Installer: This reminder is provided to call the CATV system installer's attention to
Section 820.93 of the National Electric Code, which provides guidelines for proper grounding and, in
particular, specifies that the coaxial cable shield shall be connected to the grounding system of the building,
as close to the point of cable entry as practical.
i Safety and Regulatory Information 4
CARING FOR THE ENVIRONMENT BY RECYCLING
B
When you see this symbol on a Motorola product, do not dispose of the product with
residential or commercial waste.
Recycling your Motorola Equipment
Please do not dispose of this product with your residential or commercial waste.
Some countries or regions, such as the European Union, have set up systems to
collect and recycle electrical and electronic waste items. Contact your local authorities
for information about practices established for your region. If collection systems are
not available, call Motorola Customer Service for assistance. Please visit
www.motorola.com/recycle
for instructions on recycling.
Important VoIP Service Information
Please contact your Internet Service Provider (ISP) and/or your local municipality for
additional information on making emergency calls using VoIP service in your area.
When using this VoIP device, you CANNOT make any calls, including an emergency call,
and E911 location services WILL NOT be available, under the following circumstances:
• Your broadband ISP connection goes down, is lost, or otherwise fails.
• You lose electrical power and/or do not have a charged battery in the unit.
When using this VoIP device, you may be able to make an emergency call to an operator, but E911 location
services may not be available under the following circumstances:
• You have changed the physical address of your VoIP device, and you did not update or otherwise
advise your VoIP service provider of this change.
• You are using a non-U.S. telephone number.
• There are delays in making your location information available in or through the local automatic
location information database.
Note: Your service provider, not Motorola, is responsible for the provision of VoIP telephony services
through this equipment. Motorola shall not be liable for, and expressly disclaims, any direct or indirect
liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or
related to the services provided through this equipment.
REGULATORY INFORMATION
FCC Compliance Class B Digital Device
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
i Safety and Regulatory Information 5
Loading...