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Digital Voice Modem ®
SBV5122 Digital Voice Modem Series
Installation Guide
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Copyright © 2009 by Motorola, Inc.
All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any
derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.
Motorola reserves the right to revise this publication and to make changes in content from time to time without
obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide
without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s)
described in this manual at any time.
Motorola and the stylized M logo are registered trademarks are trademarks of Motorola, Inc. All other product or service names are the property of their
respective owners.
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Table of Contents
Safety and Regulatory Information
Getting Started
Inside the Box ............................................................................................................................................... 1
Minimum System Requirements.................................................................................................................. 2
Overview
SBV5122 Front Panel .................................................................................................................................... 3
SBV5122 Rear Panel ..................................................................................................................................... 5
Cabling and Powering Up the SBV5122
SBV5122N Cabling Instructions .................................................................................................................... 7
Connecting to the Internet............................................................................................................................ 8
Configuring TCP/IP In Windows XP........................................................................................................ 8
Configuring TCP/IP in Windows Vista..................................................................................................... 9
Verifying the IP Address for Windows XP or Windows Vista ................................................................ 9
Renewing Your IP Address in a Windows XP or Vista ......................................................................... 10
Wall Mounting the SBV5122....................................................................................................................... 10
Wall Mounting Template ...................................................................................................................... 12
Software License and Warranty
Software License ........................................................................................................................................ 13
Warranty Information .................................................................................................................................. 15
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Safety and Regulatory Information
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SAFETY AND REGULATORY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS — when using your telephone equipment, basic safety
precautions should always be followed to reduce the risk of fire, electric shock, and injury to
persons, including the following:
• Read all of the instructions listed here and/or in the user manual before you operate this
device. Give particular attention to all safety precautions. Retain the instructions for future
reference.
• This device must be installed and used in strict accordance with manufacturer’s instructions,
as described in the user documentation that is included with the device.
• Comply with all warning and caution statements in the instructions. Observe all warning and
caution symbols that are affixed to this device.
• To prevent fire or shock hazard, do not expose this device to rain or moisture. The device
must not be exposed to dripping or splashing. Do not place objects filled with liquids, such
as vases, on the device.
• This device was qualified under test conditions that included the use of the supplied cables
between systems components. To ensure regulatory and safety compliance, use only the
provided power and interface cables and install them properly.
• Different types of cord sets may be used for connections to the main supply circuit. Use only
a main line cord that complies with all applicable device safety requirements of the country
of use.
• Installation of this device must be in accordance with national wiring codes and conform to
local regulations.
• Operate this device only from the type of power source indicated on the device’s marking
label. If you are not sure of the type of power supplied to your home, consult your dealer or
local power company.
• Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock.
Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire
insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.
• Route power supply cords so that they are not likely to be walked on or pinched by items
placed upon or against them. Pay particular attention to cords where they are attached to
plugs and convenience receptacles, and examine the point where they exit from the device.
• Place this device in a location that is close enough to an electrical outlet to accommodate the
length of the power cord.
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• Place device to allow for easy access when disconnecting the power cord of the device from
the AC wall outlet.
• Do not connect the plug into an extension cord, receptacle, or other outlet unless the plug
can be fully inserted with no part of the blades exposed.
• Place this device on a stable surface.
• Avoid damaging the cable modem with static by touching the coaxial cable when it is
attached to the earth-grounded coaxial cable-TV wall outlet.
• Always first touch the coaxial cable connector on the cable modem when disconnecting or
re-connecting a USB or Ethernet cable from the cable modem or user’s PC.
• It is recommended that the customer install an AC surge protector in the AC outlet to which
this device is connected. This is to avoid damaging the device by local lightning strikes and
other electrical surges.
• Postpone installation until there is no risk of thunderstorm or lightning activity in the area.
• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be
a remote risk of electric shock from lightning. For added protection for this device during a
lightning storm, or when it is left unattended and unused for long periods of time, unplug it
from the wall outlet and disconnect the cable system. This will prevent damage to the
product due to lightning and power surges.
• Do not use this product near water — for example, near a bathtub, washbowl, kitchen sink or
laundry tub, in a wet basement, or near a swimming pool.
• Use only the power cord indicated in this manual.
• Disconnect the TNV circuit connector before removing the cover.
• Disconnect TNV circuit connector(s) before disconnecting power.
• Do not use the telephone to report a gas leak in the vicinity of the leak.
CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger UL listed or CSA certified telecommunication line cord, or
national equivalent.
• Do not cover the device or block the airflow to the device with any other objects. Keep the
device away from excessive heat and humidity and keep the device free from vibration and
dust.
• Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not
spray cleaners directly on the device or use forced air to remove dust.
• Upon completion of any service or repairs to this device, ask the service technician to
perform safety checks to determine that the device is in safe operating condition.
• Do not open the device. Do not perform any servicing other than that contained in the
installation and troubleshooting instructions. Refer all servicing to qualified service personnel.
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• This device should not be used in an environment that exceeds 40° C.
SAVE THESE INSTRUCTIONS
Note to CATV System Installer — This reminder is provided to call the CATV system installer’s
attention to Section 820.93 of the National Electric Code, which provides guidelines for proper
grounding and, in particular, specifies that the Coaxial cable shield shall be connected to the
grounding system of the building, as close to the point of cable entry as practical
IMPORTANT VOIP SERVICE INFORMATION
When using this VoIP device, you CANNOT make any calls, including an emergency call, and
E911 location services WILL NOT be available, under the following circumstances:
• Your broadband ISP connection goes down, is lost or otherwise fails.
• You lose electrical power.
When using this VoIP device, you may be able to make an emergency call to an operator, but
E911 location services may not be available under the following circumstances:
• You have changed the physical address of your VoIP device, and you did not update or
otherwise advise your VoIP service provider of this change.
.
• You are using a non-U.S. telephone number.
• There are delays in making your location information available in or through the local
automatic location information database.
Note: Your service provider, not Motorola, is responsible for the provision of VoIP telephony services
through this equipment. Motorola shall not be liable for, and expressly disclaims, any direct or indirect
liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or
related to the services provided through this equipment.
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FCC COMPLIANCE CLASS B DIGITAL DEVICE
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Changes and modifications not expressly approved by Motorola for compliance could void the user’s authority to
operate the equipment.
CANADA - INDUSTRY CANADA (IC)
This Class B digital device complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
FCC DECLARATION OF CONFORMITY
According to 47CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU
Boards and Power Supplies used with Class B Personal Computers, Motorola, Inc., 101
Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares under sole responsibility that
the product identifies with 47CFR Part 2 and 15 of the FCC Rules as a Class B digital device.
Each product marketed is identical to the representative unit tested and found to be compliant
with the standards. Records maintained continue to reflect the equipment being produced can
be expected to be within the variation accepted, due to quantity production and testing on a
statistical basis as required by 47CFR 2.909. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation. The above
named party is responsible for ensuring that the equipment complies with the standards of
47CFR, Paragraph 15.101 to 15.109.
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CARING FOR THE ENVIRONMENT BY RECYCLING
When you see this symbol on a Motorola product, do not dispose of the product with
residential or commercial waste.
RECYCLING YOUR MOTOROLA EQUIPMENT
Please do not dispose of this product with your residential or commercial waste. Some
countries or regions, such as the European Union, have set up systems to collect and
recycle electrical and electronic waste items. Contact your local authorities for information
about practices established for your region. If collection systems are not available, call
Motorola Customer Service for assistance. Please visit www.motorola.com/recycle for
instructions on recycling.
INTERNATIONAL DECLARATION OF CONFORMITY
We,
Motorola, Inc.
101 Tournament Drive
Horsham, PA, U.S.A.
declare under our sole responsibility that the
SBV5122 Series
to which the declaration relates is in conformity with one or more of the following standards:
EN55022 EN55024 EN60950-1 EN61000-3-2 EN61000-3-
CISPR 22 CISPR 24 IEC 60950 -1
the following provisions of the Directive(s) of the Council of the European Union:
EMC Directive 2004/108/EC
Low Voltage Directive 2006/95/EC
Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC
Restriction of the Use of Certain Hazardous Substances in Electrical Equipment (RoHS)
Directive 2002/95/EC
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