Motorola Q Q 9c User Manual

Getting Started Guide

MOTO Q 9c by Motorola®

www.sprint.com

Printed in the U.S.A.

Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196

www.hellomoto.com

1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada)

Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

© Motorola, Inc., 2007. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners.

Software Copyright Notice

The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce t he copyrighted software . Accordingly, any copyrig hted software contained in the Motorola products may not be modified, reverseengineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Manual number: 6809517A84

Software Version NL-BP_C_03.2E.00R, MP_BSP_C_04.09.90I_N_P3.0

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Getting Started With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Section 2: Using Your Device . . . . . . . . . . . . . . . . . . . . . . . 9

2A. About Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Features of Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Getting More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2B. Getting to Know Your Device . . . . . . . . . . . . . . . . . . . . 14

Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Turning Your Device On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Inserting and Removing a miniSD Card . . . . . . . . . . . . . . . . . . . . . 29

2C. Getting Around Your Device . . . . . . . . . . . . . . . . . . . . . 32

Understanding the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Navigating Menus and Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Setting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Locking and Unlocking the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . 42

Locking and Unlocking the Device . . . . . . . . . . . . . . . . . . . . . . . . . . 43

2D. Using Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Turning Off Call Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Using Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Using Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Using Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

2E. Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Entering Letters, Numbers, and Symbols . . . . . . . . . . . . . . . . . . . . 55

Using the Input Method Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

2F. Synchronizing and Using Email . . . . . . . . . . . . . . . . . . . 58

Synchronizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Using Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

2G. Customizing Your Device . . . . . . . . . . . . . . . . . . . . . . . . 75

Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . 76

Using Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Using Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Using Personalize My Q . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Setting Flight Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Setting Audio Enhancement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

2H. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . . . 87

Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Shooting Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Setting Picture Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

2I. Using Media and Web Features . . . . . . . . . . . . . . . . . . 95

Using the Media Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Using the Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Downloading and Copying Files . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Using the File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

2J. Using Contacts and Calendar . . . . . . . . . . . . . . . . . . . . 102

Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Using Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

2K. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Turning Bluetooth Power On or Off . . . . . . . . . . . . . . . . . . . . . . . . 109

Pairing With a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Sending Objects to Another Device . . . . . . . . . . . . . . . . . . . . . . . . 110

2L. Using Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . .111

About Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Using Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Section 3: Sprint Service Features . . . . . . . . . . . . . . . . .115

3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . 116

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Using On Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Using Your Device as a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

3B. Sprint Voice Command . . . . . . . . . . . . . . . . . . . . . . . . .132

Getting Started With Sprint Voice Command . . . . . . . . . . . . . . 133

Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Making a Call With Sprint Voice Command . . . . . . . . . . . . . . . . 135

Getting Information With Sprint Voice Command . . . . . . . . . . 136

Section 4: Safety, Warranty, and

Legal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 138

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

FCC Notice To Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Hearing Aid Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Information From the World Health Organization . . . . . . . . . . 151

Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

California Perchlorate Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Privacy and Data Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

4B. Motorola’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Motorola Limited Warranty for

the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

4C. Microsoft End User License Agreement . . . . . . . . . . .167

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Welcome to Sprint

Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, just about whenever you want.

This powerful combination brings you access to more products, more services, and more of what you need, to do more of what you want. Welcome to a future full of possibility. Welcome to the new Sprint.

Welcome and thank you for choosing Sprint.

Introduction

This Getting Started Guide introduces you to Sprint Service and all the features of your new device. It’s divided into four sections:

⽧ Section 1: Getting Started

⽧ Section 2: Using Your Device

⽧ Section 3: Sprint Service Features

⽧ Section 4: Safety, Warranty, and Legal Information

Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new device and service. The Table of Contents and Index will also help you quickly locate specific information.

You'll get the most out of your device if you read each sec tion. However, if you'd like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you'll be ready to use your device in no time.

User Guide Note:

WAR NI NG!

Because of updates in device software, this printed guide may not be the most current version for your device. Visit www.sprint.com and click Support to access the most recent version of the guide.

Please refer to the Important Safety Information section on page 138 to find information that will help you safely use your device. Failure to read and follow the Important Safety Information in this device guide may result in serious bodily injury, death, or property damage.

Section 1

Getting Started

Section 1A

Setting Up Service

In This Section

⽧ Getting Started With Sprint Service

⽧ Setting Up Your Voicemail

⽧ Sprint Account Passwords

⽧ Getting Help

Setting up service on your new device is quick and easy. This section walks you through the necessary steps to unlock your device, set up your voicemail, establish passwords, and contact Sprint for assistance with your wireless service.

2 Section 1A: Setting Up Service

Getting Started With Sprint Service

Setting Up Your Device

1. Install the battery (if necessary).

䡲 Press the release button and remove the battery

cover from the back of the device.

䡲 Insert the battery into the opening, making sure the

connectors align. Gently press down to secure the battery.

䡲 Replace the battery cover and press down until you

hear a click.

2. Press and hold the Power/E nd key (O) to turn the device

on.

䡲 If your device is activated, it will turn on, search for

Sprint service, and go to the Home screen.

䡲 If your device is not yet activated, you will see the

activation display. Follow the onscreen instructions to activate your device.

For assistance with phone activation, call Sprint Customer

Note:

Service at 1-800-SPRINT1 (1-800-777-4681) from any other phone.

3. Make your first call.

䡲 Use your keypad to enter a phone number. 䡲 Press the Call/Answer Key (N).

Setting Up Service

Your device's battery should have enough charge to turn on,

Note:

find a signal, set up your voicemail, and make a call. You should fully charge your battery as soon as possible. See “Charging the Battery” on page 27 for details.

Section 1A: Setting Up Service 3

Setting Up Your Voicemail

Unanswered phone calls are automatically transferred to your voicemail, even if your device is in use or turned off. Therefore, you may want to set up your voicemail and personal greeting as soon as your device is activated.

To set up your voicemail:

1. From the Home screen, press and hold 1.

2. Follow the system prompts to:

䡲 Create your passcode. 䡲 Record your name announcement. 䡲 Record your greeting. 䡲 Choose whether or not to activate One-Touch

Message Access (a feature that lets you access messages simply by pressing and holding bypassing the need for you to enter your passcode).

Voicemail Passcode

Note:

If you are concerned about unauthorized access to your voicemail account, Sprint recommends that you enable your voicemail passcode.

For more information about using your voicemail, see “Setting Up Your Voicemail” on page 117.

4 Section 1A: Setting Up Service

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy.

Account User Name and Password

If you are the account owner, you will create an account user name and password when you sign on to (Click Need to register for access? to get started.) If you are not the account owner (if someone else receives the invoice for your Sprint service), you can get a sub-account password at

www.sprint.com.

Voicemail Password

You create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on page 4 for more information on your voicemail password.

Sprint Power Vision Password

You may elect to set up a Sprint Power Vision password. This optional password can be used to authorize the purchase of Premium Services content

For additional information, or to change your passwords, sign on to

www.sprint.com or call Sprint Customer Service at

1-800-SPRINT1 (1-800-777-4681).

www.sprint.com.

Setting Up Service

Section 1A: Setting Up Service 5

Getting Help

Visit www.sprint.com

You can go online to:

䢇 Access your account information. 䢇 Check your minutes used (depending on your

Sprint service plan).

䢇 View and pay your bill. 䢇 Make your life easier by enrolling in Sprint online billing

and automatic payment.

䢇 Purchase accessories. 䢇 Shop for the latest phones or devices. 䢇 View other Sprint service plans and options. 䢇 Learn more about Sprint Power Vision and other great

products like games, ringers, screen savers, and more.

Reaching Sprint Customer Service

You can reach Sprint Customer Service many different ways:

䢇 Dial 䢇 Sign on to your account at www.sprint.com. 䢇 Call us toll-free at 1-800-SPRINT1 (1-800-777-4681).

Receiving Account Balance Information

For your convenience, your device gives you access to account balance information on your Sprint account. You can also use your device to pay your bill and check your current minutes.

To access your account balance or pay your bill:

䊳 Press

and then press N on your device.

and then press N.

6 Section 1A: Setting Up Service

To ch ec k yo ur mi nu te s:

䊳 Press

and then press the Call/Answer key (N).

Sprint 411

You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.

There is a per-call charge to use Sprint 411 and you are billed for airtime.

To call Sprint 411:

䊳 Press

411

and then press the Call/Answer key (N).

Sprint Operator Services

Sprint Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or to a third party.

To access Operator Services:

䊳 Press

For more information or to see the latest in products and services, visit us online at

and then press the Call/Answer key (N).

www.sprint.com.

Setting Up Service

Section 1A: Setting Up Service 7

8 Section 1A: Setting Up Service

Section 2

Using Your Device

Section 2A

About Your Device

In This Section

⽧ Features of Your Device

⽧ Getting More Information

Your device is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. This section lists some of

the great features of your device and tells you where to get more information on using it.

10 Section 2A: About Your Device

Features of Your Device

Congratulations on the purchase of your MOTO Q 9c by Motorola. Your new device is lightweight, easy-to-use, and reliable, and it offers many significant features and service options. The following list previews some of those features and provides page numbers where you can find out more:

䢇 Dual band (800/1900 digital MHz) allows you to make

and receive calls while on the Sprint National Network and to roam on other networks where Sprint has implemented roaming agreements.

䢇 Full QWERTY keyboard lets you enter text easily (see

page 54.)

䢇 Email functionality supports multiple email inboxes:

POP3/IMAP4, Microsoft® Exchange, and Good Mobile Messaging™ (page 65).

䢇 The synchronization features give you many ways to

synchronize your device with your computer: You can sync wirelessly, using Microsoft® ActiveSync® 4.5 or later (on Windows XP or prior versions of Windows) or Microsoft® Windows Mobile Device Center (on Vista) with Microsoft® Exchange Server 2003 or later, or using a Bluetooth® connection; you can sync directly using the Motorola mini USB data cable (page 58).

䢇 SMS Text Messaging provides quick and convenient

messaging capabilities (page 123).

䢇 The address book lets you store as many contacts as

available memory will hold. Both the address book and calendar can be synchronized with the Microsoft Outlook® contacts and calendar feature on your computer (page 102).

䢇 Speed dial lets you dial phone numbers with fewer key

presses (page 51).

About Your Device

Section 2A: About Your Device 11

䢇 The miniSD card slot lets you expand your device’s

memory to hold whatever you need (page 29).

䢇 Bluetooth® capabilities let you pair your device to other

Bluetooth devices, including mono and stereo headsets and handsfree devices. You may also pair with a personal computer or handheld device for dial-up networking, using your device as a wireless modem (page 108).

䢇 The built-in camera allows you to take full-color digital

pictures and videos (page 87).

䢇 The media player allows you to enjoy video clips and

listen to audio files with your device (page 96).

䢇 Internet Explorer Mobile lets you browse the Internet

(page 99).

䢇 Your device’s internet connection sharing capabilities let

you use your device as a modem for your laptop computer (page 130).

䢇 Sprint Voice Command lets you dial phone numbers by

saying a name or the digits of a phone number (page 135).

䢇 Voice recognition software lets you place calls and

perform quick tasks just by using your voice (page 111).

12 Section 2A: About Your Device

Getting More Information

In addition to this Getting Started Guide, there are many resources you can go to for more information:

䢇 If you need help while using your device, go to the Home

screen and press Start (left softkey). Then select Help.

䢇 For detailed information on setting up email on your

device, see the Setting Up Email guide that came with your device.

䢇 For more information on using ActiveSync, choose Help

from the ActiveSync menu bar when ActiveSync is open on your computer.

䢇 For information on obtaining and installing certificates on

to your device, see the Motorola Q 9c Support Web site at

http://www.motorola.com/support/Q9c.

䢇 For more support information, see the Motorola Q 9c

Support Web site at

http://www.motorola.com/support/Q9c.

You can also contact the Motorola Customer Support Center at 1-800-657-7576 (United States and Canada) or 1-888-390-6456 (TTY/TDD United States for hearing impaired).

䢇 Motorola Software Update is an easy and convenient way

to update your device to the latest available software. Access the tool and check for updates at

http://www.hellomoto.com/update.

䢇 For questions about your account or features available on

the network, contact Sprint or visit

www.sprint.com for the

latest information and help.

About Your Device

Section 2A: About Your Device 13

Section 2B

Getting to Know Your Device

In This Section

⽧ You r D ev ic e

⽧ Accessories

⽧ Turni ng Your Devic e On a nd Off

⽧ Using the Battery and Charger

⽧ Inserting and Removing a miniSD Card

Your device packs a wealth of features into a sleek design. This section describes all the basic physical features of your device and how to use them.

14 Section 2B: Getting to Know Your Device

Your Device

CAPS

5. Call/Answer

3. Center

2. Navigation

6. Home Key

7. Alt/Function

8. Microphone

9. Message/Display

15. Power/End

17. Right

4. Left Softkey

16. Undo/Back

14. Enter Key

13. Caps Key

12. Speakerphone/

Off Key

11. Camera Key

Voice Recognition

10. Space Key

Key

1. Earpiece

Select Key

Softkey

Key

18. Light Sensor

Front View of Your Device

Section 2B: Getting to Know Your Device 15

Your D e v ice

Side Views of Your Device

22. Thumb Wheel

21. Undo/Back

19. Memory Card Slot

20. Mini-USB Port Button

16 Section 2B: Getting to Know Your Device

Back View of Your Device

28. Headset Jack

25. Camera

27. Battery Door

26. Speakers

Flash

Release Button

23. Camera Lens

24. Light Sensor

Your D e v ice

Section 2B: Getting to Know Your Device 17

Key Functions

1. Earpiece lets you hear the caller and automated

prompts.

2. Navigation Key (S) scrolls through the device’s menu

options and highlights items on the display. Use it to move up, down, left, and right.

3. Center Select Key (s) selects the highlighted item when

navigating through a menu or around the display.

4. Left Softkey lets you select actions and menu items

appearing on the bottom left of the display screen.

5. Call/Answer Key (N) allows you to place or receive calls,

answer Call Waiting, and use Three-Way Calling.

6. Home Key (X) returns you to the Home screen and

gives you a shortcut to some frequently used functions. Press the Home key (X) to return to the Home screen. Press and hold the Home key (X) to display a Quick List of frequently used functions.

7. Alt/Function Key (\) allows you to type the alternate

character on any key.

8. Microphone allows the other caller to hear you clearly

when you are speaking to them.

9. Message/Display Off Key ( ) — Press this key to go to

your message Inbox. Press and hold this key to turn of your display.

10. Space Key enters a space when you are entering text.

11. Camera Key (e) allows you to activate the built-in

camera and take pictures and videos.

12. Speakerphone/Voice Recognition Key (A) — Press this

key to turn the speakerphone on during a call. Press and hold this key to activate voice recognition.

18 Section 2B: Getting to Know Your Device

13. Caps Key (Â) allows you to change between uppercase,

lowercase, and caps lock within a text input mode.

14. Enter Key (Á) starts a new line of text. When you are not

in text entry mode, it selects the highlighted item when navigating through a menu or around the display.

15. Power/End Key (O) powers your device on and off and

ends a call. Press and hold O for two seconds to turn your device on or off. Press O end most programs and return to the Home screen.

to end a call. Press O to

16. Undo/Back Key (À) deletes characters from the display in

text entry mode. When you are not in text entry mode, it takes you to the previous screen or menu. This has the same function as the Undo/Back button on the side of your device.

17. Right Softkey lets you select actions and menu items

appearing on the bottom right of the display screen.

18. Light Sensor detects ambient light. This enables your

device to measure the available light and adjust the screen brightness.

19. Memory Card Slot is where you insert a miniSD

(Secure Digital) memory card to expand the device’s available memory space.

20. Mini-USB Port allows you to plug in the battery charger

or a mini-USB cable. It is not a headset jack.

21. Undo/Back Button takes you to the previous screen or

menu. This has the same function as the Undo/Back key on the keypad.

22. Thumb Wheel scrolls through and selects menu options

and highlights items on the display. Turn the thumb wheel to scroll. Press it to select the highlighted item. It also controls Master volume. Press and hold and then turn the thumb wheel to adjust the earpiece, speaker, or headset volume.

Your D e v ice

Section 2B: Getting to Know Your Device 19

23. Camera Lens lets you capture clear pictures and videos.

24. Light Sensor adjusts the brightness of the display under

different lighting conditions for better screen visibility.

25. Camera Flash helps illuminate the pictures you take.

26. Speakers play ringers and alarms and provide stereo-

quality sound for speakerphone and audio playback.

27. Battery Door Release Button lets you open the battery

door.

28. Headset Jack lets you connect an optional stereo headset

to your device.

Accessories

Your device comes with a Lithium Ion (Li-Ion) battery, a charger, and a mini-USB data cable.

Various accessories are available for use with your MOTO Q 9c, including miniSD (Secure Digital) memory cards, stereo headsets, cases, vehicle power chargers, hands-free accessories, and more.

To order additional accessories, go to 1-888-242-4187, or stop by any Sprint Store. For information on Sprint Store locations, go to

It is best to carry your device in approved holsters or cases to

Note:

avoid damage when placing it in your pockets, purses, or bags.

www.sprint.com, call

www.sprintstorelocator.com.

20 Section 2B: Getting to Know Your Device

Turning Your Device On and Off

Turning Your Device On

To tu rn you r d evi ce on :

䊳 Press and hold the Power/En d key (O) for

approximately two seconds or until the display turns on.

As your device connects to the network, you see a connecting message. You may be required to enter identifying information to use your device or to access specific features.

Turning Your Device Off

To turn your device off:

䊳 Press and hold the Power/End key (O) for three seconds

until you see the powering down animation on the display screen.

Your screen remains blank while your device is off (unless the battery is charging).

Your D e v ice

Section 2B: Getting to Know Your Device 21

Using the Battery and Charger

WAR NIN G!

Use only Sprint-approved or Motorola-approved batteries and chargers with your device. The failure to use a Sprint-approved or Motorola-approved battery and charger may increase the risk that your device will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage.

Sprint-approved or Motorola-approved batteries and accessories can be found at Sprint Stores or through Motorola; or call 1-888-242-4187 to order. They’re also available at

www.sprint.com — click Accessories.

Battery Capacity

Your device is equipped with a Lithium Ion (Li-Ion) battery. It allows you to recharge your battery before it is fully drained.

Long backlight settings, searching for service, vibrate mode,

Note:

browser use, and other variables may affect battery life.

Be sure to watch the battery level indicator and charge the battery before it runs out of power.

22 Section 2B: Getting to Know Your Device

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