Motorola Q CELLPHONE User Manual

welcome

Congratulations on your purchase of a mobile phone from Motorola, the world leader in wireless technology. Motorola phones are packed with features that put you in control and give you unrivalled power, while remaining discrete.

control

Customizable Quick Access Menu

most frequently used features in your own personal menu so they can be accessed with just two key presses.

Voice Dialing

Use voice commands to call up Phone Book

entries.

discretion

VibraCall™ Alert

ring, your phone can vibrate to alert you of a call.

Stop Call Alert

vibrating to stop the alert without answering the call.

When you don’t want your phone to

Press E when the phone is ringing or

power

Superb Battery Performance

several hours of conversation or several days standby.

Recent

main menu wheel

Ring Tones

Settings

Calls

Place nine of your

Your phone is capable of

Phone Book

•

Messages

≈

GameTools

Internet

SMS Chat

™

For details, see “using menus” on page 13 or “menu index” on page 31.

MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.All other product or service names are the property of their respective owners.

Manual number: 9888164K95-O Cover number: 8988485L49-O

welcome

Software Copyright Notice

The Motorola products described in this manual may include copyrighted Motorola and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverseengineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third party software provider, except for the normal, non-exclusive, royalty-free license to use that arises

by operation of law in the sale of a product.

1 safety 1 2 about your phone 6

2.1 keys and display 6

2.2 battery 7

2.3 your SIM card 8

2.4 convertible covers 9

2.5 using this manual 10

3 basic tasks 11

3.1 switching the phone on 11

3.2 making a phone call 11

3.3 receiving a phone call 12

3.4 locking the keypad 12

3.5 checking voicemail 12

3.6 personalizing your phone 12

3.7 using menus 13

4 phone calls 14

4.1 making a phone call 14

4.2 receiving a phone call 15

4.3 receiving a second call 15

4.4 using the in-call menu 16

5 phone book 17

5.1 adding an entry 17

5.2 using an entry 17

5.3 using voice dial 18

5.4 using a call group 18

6 messages 19

6.1 reading a message 19

6.2 creating a message 20

6.3 entering text 20

7 internet 22 8 chat 23

8.1 starting a chat session 23

8.2 responding to chat 24

8.3 reviewing a chat session 24

9 game 25

9.1 bricks 25

10 tools 26

10.1 using a reminder 26

contents

10.2 calculating/converting 27

11 ring tones 28

11.1 changing your ring 28

12 recent calls 29

12.1 viewing recent calls 29

12.2 viewing call time 30

13 menu index 31

•

phone book menu 32

≈

messages menu 33

internet 35

sms chat menu 36

game menu 36

™

tools menu 36

settings menu 37

ring tones menu 40

recent calls menu 41

14 accessories 43 15 what to do if... 44 16 SAR data 46 17 additional safety information 48 18 warranty 55 19 safety tips 63

1 safety

IMPORTANT INFORMATION ON SAFE AND

EFFICIENT OPERATION.

READ THIS INFORMATION BEFORE USING

YOUR PHONE.

RF Operational Characteristics

Your phone contains a transmitter and a receiver. When it is ON, it receives and transmits radio frequency (RF) energy. The phone operates in the frequency of 1900 MHz and employs digital modulation techniques.

When you communicate with your phone, the system handling your call controls the power levels at which your phone transmits. The output power level typically may vary over a range from 0.00024 watts to 0.6 watts.

Exposure To Radio Frequency Energy

Your Motorola phone is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy (EME):

• United States Federal Communications Commission, Code of Regulations; 47 CFR part 2 sub-part J

• American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95. 1-1992

• Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition

• National Council on Radiation Protection and Measurements (NCRP) of the United States, Report 86, 1986

• International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998

• Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz, 1999

• Australian Communications Authority Radiocommunications (Electromagnetic Radiation-Human Exposure) Standard 1999

To assure optimal phone performance and make sure human exposure to radio frequency electromagnetic energy is within the guidelines set forth in the above standards, always adhere to the following procedures:

Portable Phone Operation and EME Exposure

Antenna Care

Use only the supplied or an approved replacement antenna.

safety 1

could damage the phone and may violate FCC regulations.

Do NOT hold the antenna when the phone is in use.

Holding the antenna affects call quality and may cause the phone to operate at a higher power level than needed.

Phone Operation

When placing or receiving a phone call, hold your phone as you would a wireline telephone.

microphone.

Body-Worn Operation

To maintain compliance with FCC/Health Canada RF exposure guidelines, if you wear a phone on your body when transmitting, always place the phone in a

clip, holder, holster, case, or body harness for this product.

Use of non-Motorola-approved accessories may exceed FCC/ Health Canada RF exposure guidelines.

body-worn accessory, and are not holding the phone in the normal use position at the ear, ensure the phone and its antenna are at least one inch (2.5 centimeters) from your body when transmitting.

Data Operation

When using any data feature of the phone, with or without an accessory cable,

one inch (2.5 centimeters) from your body.

Unauthorized antennas, modifications, or attachments

Speak directly into the

Motorola-supplied or approved

If you do not use a

position the phone and its antenna at least

Approved Accessories

For a list of approved Motorola accessories, visit our website at

www.motorola.com

Electromagnetic Interference/ Compatibility

Note:

Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility.

Facilities

To avoid electromagnetic interference and/or compatibility conflicts, turn off your phone in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy.

Aircraft

When instructed to do so, turn off your phone when on board an aircraft. Any use of a phone must be in accordance with applicable regulations per airline crew instructions.

Medical Devices

Pacemakers

recommends that a minimum separation of 6 inches (15 centimeters) be maintained between a handheld wireless phone and a pacemaker. These recommendations are consistent with the independent research by, and recommendations of, the United States Food and Drug Administration.

Persons with pacemakers should:

• ALWAYS keep the phone more than six inches

(15 centimeters) from your pacemaker when the phone is turned ON.

• NOT carry the phone in the breast pocket.

• use the ear opposite the pacemaker to minimize the potential

for interference.

• turn OFF the phone immediately if you have any reason to

suspect that interference is taking place.

The Advanced Medical Technology Association

1 safety

Hearing Aids

some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives.

Some digital wireless phones may interfere with

Other Medical Devices

device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information.

Safety and General

Use While Driving

Check the laws and regulations on the use of phones in the area

safety 1

where you drive. Always obey them. When using your phone while driving, please:

• give full attention to driving and to the road.

• use hands-free operation, if available.

• pull off the road and park before making or answering a call

if driving conditions so require.

Operational Warnings

For Vehicles With an Air Bag

Do not place a portable phone in the area over an air bag or in the air bag deployment area. Air bags inflate with great force. If a portable phone is placed in the air bag deployment area and the air bag inflates, the phone may be propelled with great force and cause serious injury to occupants of the vehicle.

Potentially Explosive Atmospheres

Turn off your phone prior to entering any area with a potentially explosive atmosphere, unless the phone is a model specifically identified as being “Intrinsically Safe.” Do not remove, install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death.

Note:

The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air

contains chemicals or particles, such as grain, dust, or metal

If you use any other personal medical

powders, and any other area where you would normally be advised to turn off your vehicle engine. Areas with potentially explosive atmospheres are often but not always posted.

Blasting Caps and Areas

To avoid possible interference with blasting operations, turn OFF your phone when you are near electrical blasting caps, in a blasting area, or in areas posted: “Turn off two-way radio.” Obey all signs and instructions.

Operational Cautions

Antennas

Do not use any portable phone that has a damaged antenna.

skin, a minor burn can result.

Batteries

All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.

If a damaged antenna comes into contact with your

1 safety

ITC01-076

2 about your phone

S (

(

2.1 keys and display

Earpiece

Lanyard

Accepts call, Confirms selection, Voice Dial (see pg.12)

Opens menu, Quick Access (hold)

Rejects calls, Cancels selection

Scrolls up or down, Adjusts volume

Calls Voicemail (hold)

crolls up or down

or left and right),

Locks keypad

press both)

hL∑oµ 12:00 q

ƒnp

∫

notch (on back)

Charger port

Headset port

urns phone on/off

Signal Strength: The more

segments shown, the stronger the signal. Ringer: The call ring tone is

on. VibraCall Alert: Set to on.

Roam: The system you are registered on is not your

∑

home system.

Message: A text message is waiting (this flashes when

the storage area is full).

12:00

ƒ or

Battery Charge: The more segments shown, the greater the charge. Alarm: A reminder time

has arrived.

Real Time Clock.

Service: Connection is

∫

GPRS ( Home Zone: You are

using your home system. Voicemail: A voicemail message is waiting.

Microphone

ƒ) or CSD (

∫

2.2 battery

ﬁtting and removing your battery

Removing the battery erases time settings and chat history.

Switch off your phone

b Remove the battery compartment cover (see below).

Fitting: Slide the battery in and push the bottom down. Removing: Slide the battery up and lift bottom edge up.

Removing the cover Fitting the battery

press release button, then slide cover back and lift.

Make sure the battery is right side up (line up the contact points on the battery and the phone).

charging your battery

To charge your battery, just fit it in your phone and plug the charger into the phone (your phone can be on or off).

New batteries

and should be charged for about 14 hours. They perform best after several full charge/discharge cycles.

Low Battery Invalid Battery

non-Motorola battery.

The rechargeable batteries that power this product must be

disposed of properly and may need to be recycled. Refer to your battery’s label for battery type. Contact your local recycling center for proper disposal methods. Never dispose of batteries in a fire because they may explode.

are uncharged,

—Only a few minutes of talk time remain.

before removing the battery.

Fitting: Slide top edge in

Removing: lift bottom edge up

charger port

earpiece port

—The battery may be defective or a

2 about your phone

2.3 your SIM card

Your SIM (Subscriber Identity Module) is a “Smart Card” that holds your phone number, service details, and memory for Phone Book numbers and messages. Use your SIM in any GSM phone and you will be charged for the calls.

Protect your SIM from scratches, water, and static electricity.

SIM card insertion/removal

Switch off your phone

b Remove the battery cover and battery.

about your phone 2

c Slide the SIM card plate

away from the card.

d Slide the SIM card into the

slot from the left, so the card’s right edge fits under the lip of the housing.

e The SIM card stays in the

holder with the notch in the upper left corner.

f Slide the SIM card plate

closed over the card. g Replace the battery and battery cover. h To remove the card, slide the SIM card plate away from

the card and gently lift the card out.

by holding the S key.

SIM card plate

SIM card

Check Card Bad Card See Supplier Blocked See Supplier

—Remove the card and re-insert it.

—Contact service provider.

2.4 convertible covers

You can replace your phone’s cover to give it your own personal appearance:

2 about your phone

a Turn off your phone and remove the battery door. b Using the indentation at the bottom of the phone,

carefully separate the front cover from the phone body. c Lift upward on the front cover to release the top edge

from the phone body. d To install a front cover, hook the top of it onto the phone

body and depress the cover bottom until it locks in place.

2.5 using this manual

This manual uses some helpful symbols to guide you along.

Key Presses

press the $ key, followed by O and then C, in sequence.

Prompts and Messages

Enter PIN

Other Symbols

about your phone 2

j i r

For example,

) indicates text that appears in your display.

Also note the following characters:

This contains safety information. Indicates

This describes a short-cut key sequence. This indicates optional features that depend on

your network. Contact your network service provider for information about the features available on your network and SIM card.

Personality

$OC

Special “LCD” text (such as

means you should

™ features you can adjust.

3 basic tasks

3.1 switching the phone on

hold SSenter your pin

Blocked—If your PIN number is entered incorrectly three

(if required)

rx 12:00 q

EEEEnnnntttteeeerrrr PPPPIIIINNNN::

press the O

key

times in a row, your phone becomes blocked. See “your

PIN or PIN2 is blocked” on page 44 for details.

Enter Unlock Code—The unlock code is a four-digit

number (default is 1234). To change it, see “Phone

Lock” on page 38 or press $ at this prompt (Security

Code required).

3.2 making a phone call

enter the

phone number

rx 12:00 q

! The world-wide GSM emergency number is 112. In

many areas of the United States and Canada, the

number is 911.

55555555555511112222111122

CCCCaaaallllllll??

press the O

key

to end the call,

press

When entering a number, press C to

erase.

i From idle, press (phone book location number) >O

to dial a number in your phone book.

3.3 receiving a phone call

the call

arrives

rx 12:00 q

IIIInnnnccccoooommmmiiiinnnngggg CCCCaaaallllll

AAAAnnnnsssswwwweeeerrrr??

key to answer

press the O

to end the call,

press

When you receive a call:

• Press O to answer the call.

basic tasks 3

• Press C to send a busy tone or forward the call (if you

set “Call Forward” on page 37, in the Settings Menu).

• Hold C to reject the call.

3.4 locking the keypad

Press <> simultaneously to lock/unlock the keypad. This prevents accidental key presses by deactivating all keys except S (power) and O (answers incoming calls).

3.5 checking voicemail

Press and hold 1 to call your phone’s voicemail number. To store this number, see “Voicemail Number” on page 34 (in the Message Setting Menu).

3.6 personalizing your phone

See the “Phone Setup Menu” on page 37 to change your:

font size language call forwarding quick access screen saver entry method call waiting keypad tones contrast call timers battery save phone line

If you have Caller ID, the caller’s number or name appears.

3.7 using menus

3 basic tasks

press $ press E

PPPPhhhhoooonnnneeee BBBBooooooookk

• ≈

≈

•

to scroll

MMMMeeeessssssssaaaaggggeeeess

press O to

select

MMMMeeeessssssssaaaaggggeeeess CCCCrrrreeeeaaaatttteeee MMMMeeeessssssssaaaaggggee RRRReeeecccceeeeiiiivvvveeeedddd MMMMeeeessssssssaaaaggggeeeess

SSSSeeeelllleeeecccctttt??

press C to

close a menu

Menus give you quick and easy access to phone features:

• Press $ to enter the current menu

(special menus are available during tasks). Hold $ when idle to enter the Quick Access menu.

• Press E, <, >, O and C in a menu to scroll to, select, and cancel menu options.

• Press C to close a menu. Hold C to close all menus.

quick access menu

Hold $

in idle display

4444

FFFFiiiinnnndddd NNNNaaaammmmeeee??

The standard Quick Access menu options are:

1π Access Internet 6KRead Message

B Find Name

2 3TAdd to SIM 8L Vibrate On/Off 4 5

Call Voicemail

Missed Calls

Some service providers change these options. You can change them using “Quick Access Setup” on page 37.

press

to scroll

4444

MMMMuuuutttteeee PPPPhhhhoooonnnneeee??

press O to

select

MMMMuuuuttttee

OOOOnn

press C to

close a menu

Create Message

Mute Phone

4 phone calls

4.1 making a phone call

To make a phone call, you can: Use the digit keys Enter the number and press O.

enter the

phone number

rx 12:00 q

Use

Automatic Redial After a call attempt fails, your

phone displays

Redial the last number called In idle, press Recall a recent phone number See “viewing recent calls”

on page 29 to use numbers from recent calls.

One Touch Dial Hold a key from

the phone book entry in that location.

Dial a phone book entry Press location number Voice dial a Phone Book entry Hold

the entry’s voice tag after the tone.

Call a number in a text message See “reading a

message” on page 19 for details.

calling tips

International Phone Calls Hold 0 to automatically

enter the international dialing prefix for the country from which you are calling (

Pauses Hold < to insert a three-second “pause” in a

phone number. ( in a number begins after the call is answered.

55555555555511112222111122

CCCCaaaallllllll??

press the O

key

Redial? for five seconds. Press O.

to end the call,

press

2 to 9 in idle to dial

O in idle, then say

+ appears in the display).

Ü appears in the display.) The first pause

When entering a number, press C to

erase.

OOO.

>O.

Emergency Calls The world-wide GSM emergency number

is 112. In many areas of the United States and Canada, the number is 911. This works regardless of security restrictions and (on some networks) without a SIM.

4.2 receiving a phone call

the call

arrives

rx 12:00 q

IIIInnnnccccoooommmmiiiinnnngggg CCCCaaaallllll

When you receive a call:

• Press O to answer the call.

• Press C to send a busy tone or forward the call (if set). To forward calls, see “Call Forward” on page 37.

• Hold C to reject the call.

Missed Call—You received a call but did not answer.

Your Missed Calls list (page 29) stores the call details.

Anonymous—The caller withheld (restricted) their number. Unavailable—The network cannot identify the caller.

4.3 receiving a second call

If you receive a second call while you are on a call:

the second

call arrives

rx 12:00 q

IIIInnnnccccoooommmmiiiinnnngggg CCCCaaaallllll

During a call, press

AAAAnnnnsssswwwweeeerrrr??

press the O

key to answer

press the O

key to answer

to end the call,

$ to open the in-call menu.

press

use the $

to switch calls

EEEEnnnndddd CCCCuuuurrrrrrrreeeennnntt

SSSSwwwwiiiittttcccchhhh CCCCaaaallllllllss CCCCoooonnnnffffeeeerrrreeeennnncccceeee CCCCaaaallllll

SSSSeeeelllleeeecccctttt??

If you have Caller ID, the caller’s number or name appears.

use C to end

the active call

4 phone calls

4.4 using the in-call menu

Press $ during a call to open an in-call menu:

In-Call Menu

Hold Call Make New Call Restrict My Number End Active Call End Held Call End Current and Held Call Switch Calls Conference Call Transfer Call Split Call

phone calls 4

Reject Waiting Call Reconnect Held Call Turn Mute On or Off

E O

scroll select

Note: options and

order vary by call state.

Switch Calls Switches between the active and held call. Conference Call Joins the active call with the call on hold. Transfer Call Transfers the active call to the call on hold, or

lets you enter a phone number where you want to transfer the active call (if no call is on hold).

Once a call is transferred, you disconnect automatically.

Split Call Lets you talk privately with one person from a

conference call.

Reject Waiting Call Rejects a waiting call. Reconnect Held Call Activates the call on hold (if you have

a call on hold and a call waiting).

Turn Mute On or Off Turns the microphone off and on

during a phone call.

Hold Call Puts the active call on hold.

Make New Call Lets you make another call.

Restrict My Number Lets you send (Show) or hide (Restrict) your phone number for the next call you make. Set your default in the Security menu (page 38). End Active Call Ends the active call and activates the call on hold.

End Held Call Ends the held call. End Current And Held Calls

Ends all connected calls.

Trying—The phone and network are processing a request. Cannot Hold Second Call—A call is already on hold,

and you cannot place two calls on hold at the same time.

Busy Try Later—Your phone is working on a previous

command. Briefly wait before repeating the command.

5 phone book

5.1 adding an entry

press $

in idle

select

phone book

select personal

numbers

select

add entry

For more about this menu, see

page 32.

PPPPhhhhoooonnnneeee BBBBooooooookk

• ≈

select the

destination

AAAAdddddddd EEEEnnnnttttrrrryy

AAAAdddddddd TTTToooo PPPPhhhhoooonnnnee AAAAdddddddd TTTToooo SSSSIIIIMMMM CCCCaaaarrrrdd

SSSSeeeelllleeeecccctttt??

phone number

rx 12:00 q

EEEEnnnntttteeeerrrr NNNNuuuummmmbbbbeeeerrrr:: 55555555555511112222111122

enter the

OOOOKKKK??

PPPPeeeerrrrssssoooonnnnaaaallll NNNNuuuummmmbbbbeeeerrrrss VVVVooooiiiicccceeee DDDDiiiiaaaalllllllliiiinnnngg

PPPPhhhhoooonnnneeee BBBBooooooookk

VVVViiiieeeewwww OOOOppppttttiiiioooonnnnssss??

store the

number

FFFFiiiinnnndddd EEEEnnnnttttrrrryyyy bbbbyyyy NNNNaaaammmmee

FFFFiiiinnnndddd EEEEnnnnttttrrrryyyy bbbbyyyy LLLLoooocccc.. AAAAdddddddd EEEEnnnnttttrrrryy

these details:

EEEEnnnntttteeeerrrr NNNNaaaammmmeeee:: SSSSeeeelllleeeecccctttt GGGGrrrroooouuuupp EEEEnnnntttteeeerrrr LLLLooooccccaaaattttiiiioooonnnn:: AAAAdddddddd VVVVooooiiiicccceeee TTTTaaaagg

VVVViiiieeeewwww OOOOppppttttiiiioooonnnnssss??

complete

For Call Groups and Voice Dial information, see page 18.

5.2 using an entry

To use a stored entry, open your phone book and select:

Find Entry By Name Search on the entry’s Name. Find Entry By Location Enter the entry’s location.

After you find an entry, press

Switch View Opens the entry’s details Call Number Calls the selected telephone number Modify Name or Number Edit the entry details Erase Name and Number Erases the selected entry Add or Edit Voice Tag Record a voice tag Delete Voice Tag Deletes the voice tag (if present)

O to see your options:

ee ..

+ 49 hidden pages