Motorola Q 9c User Manual

MOTO

User’s Guide

9c

HELLOMOTO

Thanks for purchasing the

music, and videos—all in a streamlined, intelligent, must-have device.

Work Remotely

you can keep on top of work e-mail and edit Microsoft Office® documents from wherever you are in the world.

Freedom from Wires

and wireless stereo sound is now a reality.

My Phone, My Way

song as your ringtone, and add additional programs only you want to use. It’s your phone, make it that way.

Anytime Entertainment

your computer to your phone and instantly a media library is available anytime.

Help & QuickStart Tour

go to

http://www.motorola.com/support/q9c

– Tired of being connected to your desk or computer? With Microsoft® Windows® Mobile, now

MOTO

Q™ 9c wireless phone! It’s a phone with a distinct edge—e-mail, personalization,

– Your life just got a little less wired. With Bluetooth® wireless technology, streaming video

– Customize your home screen with personal pictures, change wallpapers, use your favorite

– Can’t live without your favorite movies or music? Transfer video and music files from

– On-phone help is available anytime. Just press

.

Start

>

V Help

. For even more information,

1

Here’s a quick anatomy lesson.

Navigation Key Center Select Key

Left Soft Key

Send Key

ò

Right Soft Key

Power/End Key

Back Key

Home Key

Fn

CAPS

Multimedia Key

Function Key

Speakerphone/

Microphone

Messaging Key

Voice Recognition Key

2

Light Sensor

Thumb Wheel

Side Back Key

ò

Fn

S

P

A

C

Enter Key Caps Key

Camera Lens

Memory Card Slot

Insert miniSD

memory card.

USB Port

Charge battery and

connect phone

accessories.

Camera Flash

Battery Door

ò

S

P

A

Fn

C

Release

Speakers

3

From the home screen, press

Start

to open the main menu.

Home Screen Menu Screen

/

gg%ÃHc

12/31/07

12:00 PM Verizon Wireless Email (0) SMS (0) MMS (0) VMail (0)

No upcoming appointments. Profile: Normal

Start

Contacts

Press and release

1

Power/End Key

the

O

) to turn on your

( phone.

Press the

Start

2

(left soft key) to open

key

the main menu.

To change your home screen and Start menu appearance, see pages 43 and 46.

g @ x g

Internet

Get

Wireless Sync Messaging

Explorer

Applications

Ã z

Pictures & Videos

Personalize

My Q

C

Bluetooth

%

Calendar

Press

3

up, down, left,

on the the

or right

Navigation Key (

S

) to highlight a menu feature.

Press the

4

Center Select Key

s

) to select the

( highlighted feature.

For help while using your phone, press

Web site at

http://www.motorola.com/support/q9c

4

Start

>

V Help

to open the in-device help. Also see the

.

MOTO

Q 9c Support

Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196

www.hellomoto.com

1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities

and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider’s network settings may limit the feature’s functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user’s guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. Microsoft, Windows and Windows Me are registered trademarks of Microsoft Corporation; and Windows XP is a trademark of Microsoft Corporation.

Caution:

Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the user’s authority to operate the equipment.

Software Copyright Notice

The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Manual Number: 6809517A47-O

5

start menu

8

start menu

)

Settings

• Phone

• Sounds

• Profiles

• Home Screen

•Clock & Alarm

• Connections

• Security

• Remove Programs

• Power Management

• Accessibility

• Regional Settings

• Owner Information

• Text Input Settings

• About

• Error Reporting

• TTY Settings

• Unread Message Alert

• Customer Feedback

• Windows Update

9

Pictures & Videos

c

Windows Medi a

8

Keypad Lock

%

Calendar

>

Documents To Go

\

Voice Recognition

/

File Manager

A

ActiveSyn c

Å

Call History

H

Camera

(

Contacts

V

Help

[

Media Center

3

Speed Dial

$

Ta s k s

Ä

Voi ce Not es

-

Accessories

T

Games

9

System Tools

Use and Care

To care for your Motorola phone, please keep it away from:

liquids of any kind dust and dirt

Don’t expose your phone to water, rain, extreme humidity, sweat, or other moisture. If it does get wet, don’t try to accelerate drying with the use of an oven or dryer, as this may damage the phone.

extreme heat or cold cleaning solutions

Avoid temperatures below 0°C/32°F or above 45°C/113°F.

microwaves the ground

Don’t try to dry your phone in a microwave oven.

Don’t expose your phone to dust, dirt, sand, food, or other inappropriate materials.

To clean your phone, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions.

Don’t drop your phone.

Use and Care

9

essentials

CAUTION:

Before using the

phone for the first time, read the

Important Safety and Legal Information

included in the grayedged pages at the back of this guide.

about this guide

symbols

This means a feature is network or

subscription dependent and may not be

available in all areas. Contact your service

provider for more information.

essentials

10

symbols

This means a feature requires an optional

accessory.

battery

Battery Use & Battery Safety

• Motorola recommends you always use

Motorola-branded batteries and chargers.

The warranty does not cover damage caused

by non-Motorola batteries and/or chargers.

Caution:

Use of an unqualified battery or

charger may present a risk of fire, explosion,

leakage, or other hazard. Improper battery

use, or use of a damaged battery, may result

in a fire, explosion, or other hazard.

•

Battery usage by children should be

supervised.

•Important:

designed to work best with qualified batteries.

If you see a message on your display such as

Invalid Battery

steps:

•

Motorola mobile devices are

or

Unable to Charge

Remove the battery and inspect it to

confirm that it bears a Motorola “Original

Equipment” hologram;

If there is no hologram, the battery is not

a qualified battery;

If there is a hologram, replace the battery

and retry charging it;

If the message remains, contact a

Motorola Authorized Service Center.

, take the following

•

New batteries or batteries stored for a long

time may take more time to charge.

• Charging precautions:

battery, keep it near room temperature. Never

expose batteries to temperatures below 0°C

(32°F) or above 45°C (113°F) when charging.

Always take your mobile device with you

when you leave your vehicle

•

When storing your battery, keep it in a cool,

dry place.

•

It is normal over time for battery life to

decrease, and for the battery to exhibit shorter

runtime between charges or require more

frequent or longer charging times.

• Avoid damage to battery and mobile

device.

Do not disassemble, open, crush,

bend, deform, puncture, shred, or submerge

the battery or mobile device. Avoid dropping

the battery or mobile device, especially on a

When charging your

essentials

11

hard surface. If your battery or mobile device

has been subjected to such damage, take it to

a Motorola Authorized Service Center before

using. Do

appliance or heat source, such as a hair dryer

or microwave oven.

• Use care when handling a charged

battery

pocket, purse, or other container with metal

objects. Contact with metal objects (such as

jewelry, keys, beaded chains) could complete

an electrical circuit (short circuit), causing the

battery to become very hot, which could

cause damage or injury.

Promptly dispose of used batteries in

accordance with local regulations. Contact

12

not

attempt to dry it with an

—particularly when placing it inside a

essentials

your local recycling center for proper battery disposal.

Warn ing:

they may explode.

Never dispose of batteries in a fire because

battery installation

12

34

battery charging

New batteries are not fully

charged. Plug the battery

charger into your phone and

an electrical outlet. It might

take several seconds to start

charging. When finished,

your phone displays a full

battery icon

Tip:

^

.

Motorola batteries have circuitry that protects the

battery from damage from overcharging.

If your battery is completely drained, you cannot use a

USB cable

plugged into a computer to charge your

battery. You must use a wall charger or car charger. If

your battery has some charge left, you can charge it by

using a

USB cable

plugged into a computer. Note that

some USB ports charge faster than others.

ò

S

P A C

n F

conserve battery charge

Using certain features can quickly deplete your

battery’s charge.

downloading music, using the camera, replaying

video clips, and using Bluetooth® wireless

connections.

You can conserve your battery’s charge:

•

These features can include

Reduce the backlight timeout (see page 47).

When the backlight is off, the display is visible

but dim.

Close unused programs using the task

manager (see page 30).

Extend the interval between automatically

sending and receiving e-mail (see page 70).

If you have more than one e-mail account set

up, choose only one account to automatically

send and receive messages.

essentials

13

•

Turn off Bluetooth power when you are not

using it (see page 78).

•

Remove your optional WiFi card when you are

not using it.

turn it on & off

To turn on your phone

press and release the

Power/End key (

Tip:

If your phone does not

turn on, take your battery

out, put it back in, and try

again.

To turn off your phone

press and hold the Power/

End key (

O

) for three seconds, then release it.

essentials

14

O

,

).

Fn

,

make a call

From the home screen, enter a phone number and

press the Send key (

Note:

To voice dial,

(

A

). When prompted, say “Call,” followed by a

number or contact name. See page 88.

N

) to make a call.

press and hold

the speaker key

answer a call

When your phone rings and/or vibrates, press the

Send key (

ò

CAPS

To “hang up,” press the Power/End key (

N

) to answer.

O

).

•

If you are busy when a call comes in, press

the right soft key (

to voicemail.

•

To put a call on hold, press the Send key (N).

To return to the call, press the Send key (

again.

+

) (

Ignore

) to send the call

N

)

•

If you are on a call and another call comes in,

you can ignore the new call to let it go to

voicemail

current call on hold by pressing the Send

key (

or

answer the new call and put the

N

).

store a phone number

To store a phone number in

1

From the home screen, press the right soft key

(

+

) (

Contacts

) to open Contacts.

2

Press the left soft key (-) (

3

Enter a name and other details for the phone

number and press the left soft key (

store the contact.

Tip:

While entering the number, you can tell your

phone to pause and then dial more digits (for example,

for a voicemail password or PIN). Press the right soft

key (

+

) (

Menu

) and scroll to

Contacts

Insert Pause

:

New

).

to insert a

-

) (

Done

) to

p

2-second pause (shows as a

tell your phone to prompt you before dialing the

remaining digits (shows as a

Tip:

If you get a call from someone who isn’t in your

contacts, you can add them to your contacts from

Call History

by pressing the left soft key (-) (

) or scroll to

w

).

Insert Wait

Save

).

call a stored number

1

From the home screen, press the right soft key

(

+

) (

Contacts

) to open Contacts.

2

Use the navigation key (S) to scroll to the

number and press the center select key (

3

Press the Send key (N) to call the entry.

Tip:

If you stored more than one number for a contact,

select the contact to see all numbers. To dial a

number, scroll to it and press the Send key (

N

s

).

to

).

essentials

15

see your phone number

1

From the home screen, press the left soft key

(

-

) (

Start

).

2

Use the navigation key (S) to scroll to

press the center select key (

3

Scroll to

Phone

and press the center select

key (

s

).

4

Scroll to

Call Options

and press the center select

key (

s

).

5

Scroll to

Phone number

to view your phone number.

s

Settings

and

).

insert memory card

You can use a removable miniSD memory card

with your phone to store content, such as

music, pictures, videos, applications, and files.

Caution:

Do not remove your memory card while your

phone is using or writing files on it.

essentials

16

To insert a miniSD memory card:

1

Open the card slot cover

by putting your fingernail

on the ridge of cover and

gently lifting it away from

the phone. (The cover

remains attached to the

phone.)

2

Insert the memory card

into the slot with the metal

contacts facing down.

Press the card until it clicks

into place.

3

Put the memory slot cover

back in place and push to close it. The cover clicks

into place.

Ö

The memory card icon (

your phone’s display when you have correctly

inserted your memory card. (The icon won’t

) appears at the top of

appear if you are using a wired headset or

Bluetooth headset although you can still access

the content on your memory card.)

Caution:

Keep it away from static electricity, water, and dirt.

Note:

(up to 32 GB as cards are available). To save memory

space on your phone, move media files (pictures,

videos, music) to a memory card as often as possible.

Don’t bend or scratch your memory card.

Your phone supports miniSD cards up to 4 GB

send a text message

1

From the home screen, use the keypad to enter

the phone number of the person you want to

send a text message to.

Note:

You can send a message to a contact by

pressing the right soft key (

navigation key (

press the center select key (

S

+

) (

Contacts

). Use the

) to scroll the contact and

s

). Then, scroll to

Send text message

key (

2

Press the right soft key (+) (

3

Use the navigation key (S) to scroll to

Message

4

Use the keypad to enter your message.

5

When finished, press the left soft key (-) (

and press the center select

s

).

Menu

).

and press the center select key (s).

Send Text

Send

enter text

You can enter text and numbers using the keypad.

When you select a field that requires text or numbers,

the phone automatically selects the appropriate entr y

mode.

).

essentials

17

An indicator at the top right of the display shows the

current entry mode.

Press the function key to

switch the entry mode.

Flashing cursor shows

Text Messages To :

Abc

where you are

0/160

typing.

Send

Press the function

key (

H

) in a text

essentials

18

Fn

Menu

CAPS

entry screen to select an entr y mode:

entry modes

Â

Enter the first letter of a sentence in

uppercase. This is the default mode.

i

Enter the letter on a key (such asq).

Ã

Press the function key (H) once to enter

the upper symbol or number on the next key

pressed (such as

previous entry mode.

Ä

Press the function key (H) twice to enter

the upper symbols and numbers on the keys

until you move to a new field.

!

), then return to the

Use these text entry keys:

text entry

delete

start a

new line

enter capital

letters

enter

symbols, etc.

Press the back key (À).

Press the enter key (j).

Press the shift key (k). Press it

once for just the next letter or

twice for all letters.

Press the function key (H) and

then the shift key (

k

).

text prediction

As you enter letters, your phone might try to

the word. For instance, when you enter “prog,” it

might predict “program.”

To select a prediction, press down on the navigation

S

) to highlight your selection and then press

key (

the center select key (

s

). To enter a space after your

predict

characters instead of using the predicted text, press

the space bar.

To turn off text prediction:

1

From the home screen, press the left soft key

(

-

) (

Start

).

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

3

Scroll to

Text Input Settings

select key (

4

Uncheck

soft key (

s

Suggest words when typing

-

and press the center

).

) (

Done

).

, and press the left

essentials

Settings

and press

s

) to

19

access multimedia

Press the multimedia key (?) to access the media

player, camera, video camera, and pictures & videos.

Multimedia

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to Internet

Explorer and press the thumb wheel or center

select key (

s

) to select it.

Start

).

c

Windows Media Camera

H

Ã

Video Camera Pictures & Videos

Done

Note:

Your phone has a system volume control that

overrides the media player volume control. For details,

see page 27.

browse the Web

You can browse the Web with Internet Explorer®

Mobile.

essentials

20

solutions.vzwshop.com/vzstart

VZStart

News & Info Sports Weather Email Get Applications VZW FAQs & Support

Favorites

Note:

Not all Web file formats are supported.

go to Web page

1

With the browser open, press the right

soft key (

+

) (

Menu

).

wireless

Menu

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Clear the default URL in the address bar by

pressing and holding the back key (

4

Enter the Web address (URL) and press the left

soft key (

-

) (Go).

Address Bar

À

).

go to link on Web page

While viewing a Web page, highlight a link and

press the center select key (

s

).

change Web connection

1

With the browser open, press the right soft key

(

+

) (

Menu

).

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

Tools

, and press

s

and

) to

s

3

Scroll to

Options

)

select key (

4

Scroll to

Connections

select key (

5

Adjust the settings and press the left soft key

(

-

) (

Done

show/hide pictures

1

With the browser open, press the right soft key

(

+

) (

Menu

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

3

Scroll to

Show Pictures

select key (

and press the center

s

).

and press the center

s

).

and press the center

s

) to select or unselect it.

View

, and press

s

) to

essentials

21

add a Favorite

1

While viewing a Web page, press the right

soft key (

+

) (

Menu

).

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

Add to Favorites

browser shortcuts

Use shortcut keys for browsing the Web:

key function

U

page up

D

page down

T

go to the top of the page

B

go to the bottom of the page

F

switch to full screen or normal view

essentials

22

, and

s

)

tips & tricks

From the home screen

shortcuts. For battery tips, see page 13.

To... Do this...

lock

keypad

open

messages

access

multi-

media

open quick

list

(page 24), you can use these

Know your password, then press the

home key (

For more tips, see page 29.

Press the messaging key ( ). In a

message, press and hold

shortcuts.

Press and hold the multimedia

key (

camera, video camera, and more.

Press and hold the home key (X).

X

) and the space bar.

?

) to access media player,

0

for

To... Do this...

play games

or music

on an

airplane

use

speaker-

phone

personal-

ize your

device

To keep playing games and music on

a flight, turn off your network and

Bluetooth® ser vices. Press and hold

the home key (

Use the thumb wheel to select

Wireless Manager

During a call, press the

speakerphone key (

speakerphone on or off.

Press the left soft key (-) (

Use the thumb wheel to scroll to

PersonalizeMyQ

wheel or center select key (

X

) for the quick list.

and then

and press the thumb

All

.

A

) to turn the

s

Start

).

tips & tricks

).

23

basics

See page 2 for a basic phone diagram.

display

The home screen appears when you turn on the

phone.

/

gg%ÃHc

12/31/07

Start

12:00 PM

Contacts

S

Verizon Wireless Email (0) SMS (0) MMS (0) VMail (0)

No upcoming appointments. Profile: Normal

The thumb wheel is the quickest way to navigate this

screen, but you can also use the navigation key (

basics

24

To select an icon, use the thumb wheel to highlight it

and then press the thumb wheel or center

s

select key (

) to select it.

navigation

Use the side thumb wheel or press the navigation key

(

S

) up, down, left, or right to scroll to basic menu

items or text in the home screen.

Press the home key (

screen.

Navigation

& Center

Select Key

Send Key

).

X

) to return to the home

Left Soft Key Right Soft Key

ò

Home Key

Undo/Back Key

Power/ End Key

status indicators

Status indicators can appear at the top of the home

screen:

E

:

,

C

Missed Call Indicator –

when you have missed a call.

Text Message Indicator –

when you have new text message.

Voicemail Indicator –

when you have new voicemail.

Message Indicator –

you receive new e-mail messages.

Shows

Shows when

G

/

J

E

Ó

Ô

Roam Indicator –

your phone is seeking or using a

network outside your home network.

EVDO indicator shows when phone is in

EVDO coverage area. 1X indicator shows

when phone is in 1x-RTT coverage area.

The number of bars show the strength of

each signal.

Bluetooth® Indicator –

Bluetooth power is on.

Bluetooth Pairing Indicator –

when your phone is paired with another

Bluetooth device, such as a keyboard.

Bluetooth Handsfree Indicator –

Shows when your phone is

connected to a Bluetooth handsfree

device.

Shows G when

Shows when

Shows

basics

25

Õ

D

H

I

Q< %

^

26

Stereo Bluetooth Headset

Indicator –

phone is connected to a stereo Bluetooth

headset.

Call Forward Indicator –

call forwarding is on.

Active Line Indicator –

whether line

Profile Indicator –

style is set to

indicator appears when the ring style

profile is

Note:

speakerphone is on (see page 27).

Battery Level Indicator –

show the battery charge level. Recharge

the battery when your phone shows one

or two bars.

Shows when your

Shows when

Indicates

H

or I is active.

Shows when your ring

Silent

(Q) or

Vibrate

(<). No

Normal, Outdoor

A % icon appears when the

, or

Automatic

Vertical bars

.

basics

Ù

0

Ò

Ö

Ú

Charging Indicator –

when the USB charger is

connected to the phone and charging.

Signal Strength Indicator –

Vertical bars show the strength of

the network connection. You can’t make

or receive calls when no vertical

bars appear.

Headset Indicator –

you have a 2.5mm headset

connected.

Memory Card Indicator –

when you have a removable

memory card inserted.

TTY Indicator –

is on (see page 88).

Shows

Shows when

Shows

Shows when TTY mode

volume

Your phone has a system, media player, and call

volume controls.

system volume (master)

System volume controls the

earpiece, headset, or

speakerphone volume.

System volume overrides other

volume controls. If system

volume is at 0%, adjusting

media player or call volume

won’t effect the volume.

Note:

If your phone is connected to a Bluetooth®

audio device, speakerphone won’t work.

To change system volume

wheel from either the multimedia home screen or the

standard home screen.

, press and hold the thumb

media player volume

To change media player volume

music, use the thumb wheel.

Tip:

Before you adjust the media player volume, first

adjust the system volume. If the system volume is off,

you won’t have any media player sound.

for videos and

call volume

To change call volume

wheel. Adjusting the volume on that screen changes

only the call volume (not the system volume).

Tip:

You can eliminate the ringer volume instantly

when an incoming call comes in—just use the thumb

wheel to turn the ringer off.

while on a call, use the thumb

handsfree speaker

Note:

The use of wireless phones while driving may

cause distraction. Discontinue a call if you can’t

basics

27

concentrate on driving. Additionally, the use of

wireless devices and their accessories may be

prohibited or restricted in certain areas. Always obey

the laws and regulations on the use of these products.

To unlock your phone

(

-

)(

Unlock

). Then, enter your password and

press Unlock again. If you have not set a password,

press the left soft key (

, press the left soft key

-

)(

Unlock

) and then*.

To use your phone’s handsfree speaker

speakerphone key (

Note:

The handsfree speaker won’t work when your

phone is connected to a car kit or headset. With a

Bluetooth headset press the right soft key (

(

Menu

), scroll to

(

+

) (

Menu

A

Handsfree Off

) and scroll to

). For key location, see page 2.

. Press the right soft key

Speakerphone On.

, press the

+

)

lock & unlock phone

You can manually lock your phone to prevent

accidental key presses.

To lock your phone

then the space bar. Your left soft key becomes

basics

28

, press the home key (X) and

Unlock

To keep others from using your phone

password:

1

From the home screen, press the left soft key

(

-

) (

Start

).

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

3

Scroll to

Security

and press the center

select key (

4

Scroll to

select key (

5

.

Select

you want the phone to be inactive before

automatically locking.

s

).

Device Lock

s

).

Prompt if device unused for

, change your

Settings

and press the center

, and select the time

and press

s

) to

6

Choose either a simple (4-digit number) or strong

password (a mixture of at least 7 uppercase and

lowercase letters, numbers, and punctuation).

7

Enter and confirm your password.

8

Press the left soft key (-) (

Caution: Make your password something you

remember!

your phone, but you will lose your personalized

settings and all content stored in phone memory. To

perform a hard reset, hold down the center

select key (

on. Use the thumb wheel to scroll to

and press the center select key (

Note:

phone (see page 52). A locked phone still rings or

vibrates for incoming calls or messages,

not need to unlock it to answer

Without your password, you can reset

s

) for 5 seconds while turning the phone

You can make emergency calls on a locked

Done

).

Continue Rebooting

s

).

.

and you do

flight mode

In flight mode, you

Bluetooth, and WiFi (if applicable) services

access your address book, games, camera, and music

in areas where cellular network access is prohibited

(such as during flights, when allowed, and

in hospitals).

1

Press and hold the home key (X) until the

Quick List

2

Use the thumb wheel to scroll to

and press the thumb wheel or center

select key (

3

Scroll to

4

Press the left soft key (-) (

Use the same steps to turn Bluetooth and phone

mode on. After a pause, Bluetooth changes to

then Phone changes to

turn off your phone’s network,

appears.

s

) to select it.

All

and press the center select key (s).

On

.

Wireless Manager

Done

).

to safely

On

, and

basics

29

file manager

You can use the File Manager to sort, view, copy, and

move files, such as text, pictures, music, and video

files, on your phone or memory card.

To find the File Manager:

1

From the home screen, press the left soft key

(

-

) (

Start

).

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

File Manager

and

s

task manager

Applications run on your phone until you use the Task

Manager to kill them.

To f in d th e Tas k M a na g e r:

1

From the home screen, press the left soft key

(

-

) (

Start

).

basics

30

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Scroll to

Task Manager

select key (

Tip:

Need to kill a running program? In

select the program and press the right soft key (

(

Menu

), scroll to

select key (

)

Note:

phone, from the home screen, press the left soft key

(

-

scroll to

the right soft key (

and press the center select key (

s

To completely remove a program from your

) (

Start

), then scroll to and select

Remove Programs

and press the center

s

).

Kill

and press the center

).

. Select the program and press

+

) (

Menu

) and then select

s

).

System Tools

Task Manager

Settings

, and then

and

s

,

+

Remove

)

entertainment

Have fun with your phone!

Note:

Your phone has a system volume control that

overrides the media player volume control. Be sure to

turn up the system volume or you won’t have any

sound. For details, see page 27.

play songs & videos

Your phone has Microsoft® Windows® Media Player

Mobile, which can play Windows Media Audio (WMA),

Windows Media Video (WMV), MP3, AAC, and WAV

files.

1

To start the media player, press the multimedia

key (

?

), use the thumb wheel to scroll to

Windows Media

select key (

, and press the thumb wheel or center

s

).

Tip:

You can also activate the media player by

pressing the left soft key (

Windows Media

2

To play files stored on your memory card, press

the right soft key (

Library

To play files stored on your phone, press the right

soft key (

and then scroll to and select

3

Update your library to ensure that all your music is

in your library by pressing the right soft key (

(

Menu

thumb wheel or the center select key (

select it.

and press the center select key (s).

, and then scroll to and select

+

) (

Menu

), scrolling to

-

) (

Start

+

) (

Menu

), scroll to and select

Storage Card

), scroll to and select

My Device

Update Library

, and pressing the

). Scroll to

.

entertainment

s

Library

) to

.

,

+

)

31

4

After the update finishes, press the right soft key

(

+

) (

Done

).

5

Scroll to

All Media

and press the center

select key (

6

Scroll to your file and press the center

select key (

media player controls

play/

pause

skip ahead

or go back

32

s

).

s

) to play it.

To play or pause a music or video file,

press the enter key (

To skip to the previous or next file,

press the navigation key (

or right.

j

entertainment

).

S

) left

media player controls

volume

switch to

full screen

fast

forward/

rewind

mute/

unmute

To change the volume, use the thumb

wheel or press the navigation

key (

S

Note:

Your phone has a system

volume control that overrides the

media player volume control. For

details, see page 27.

To switch to full screen video

playback, press

press

0

To fast forward or rewind, press and

hold the navigation key (

right.

To quickly turn the sound on or off,

press the space bar.

) up or down.

0

again.

. To switch back,

S

) left or

Tip:

Do you want to play a song or video on the

Internet or network? Use the Open URL command.

From the

(

downloading or copying video files, see page 33.

Menu

) and scroll to

Library

view, press the right soft key (+)

Open URL

. For more information about

set video controls

You can customize keys on your phone to control

Windows Media Player.

1

From the media player, press the right soft key

(

+

) (

Menu

).

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

3

Scroll to

Buttons

and press the center

select key (

4

Scroll to the media player action you want to

assign a button or key press.

s

).

Options

and press

s

) to

5

Press the right soft key (+) (

Assign, Reset

select key (

6

When you are done, press the left soft key (-)

(

the set up.

, or

None

, and press the center

s

).

OK

) and the left soft key (-) (

Menu

), scroll to

Done

) to complete

download & copy files

You can copy or download media files from your

computer or the Internet onto your phone.

transfer files from your computer

You can transfer files from a computer to your phone

with a USB cable connection. You can import songs

from your CD collection.

Note:

You need Windows Media Player 10 or later on

your computer to transfer music. You can use

entertainment

33

Windows Media Player 11 to transfer

and video files

10 to transfer music files, but will need Microsoft®

ActiveSync or Windows® Mobile Device Center to

transfer video and picture files. See page “synchronize

music & videos” on page 77 for steps.

. You can use Windows Media Player

music, picture,

computer system requirements

To transfer files from a computer to your phone, you

need the Windows® XP operating system, Windows

Media Player, and an active internet connection.

If you have the Windows XP operating system and an

internet connection, you can download Windows

Media Player. From your computer’s Web browser, go

to

http://www.microsoft.com

.

import songs from an audio CD

1 On your computer

Player.

entertainment

34

, launch Windows Media

2

Insert an audio CD into your computer’s CD ROM

drive.

3

Click on the “Rip” tab in the Windows Media

Player window.

4

Highlight the songs you want to import and click

on the “Rip Music” icon.

The songs are imported to the Windows Media

Player Library.

transfer files to your phone

To sync your computer with your phone using

Windows Media Player and a USB cable, see

“synchronize” on page 73.

take & send a photo

1

To start the camera, press the multimedia key

(

?

), use the thumb wheel to scroll to

press the thumb wheel or center select key (

Camera

, and

s

).

Tip:

You can also activate the camera by pressing

the le ft s oft key (

press the center select key (

-

) (

Start

). Scroll to

s

).

Camera

and

3

To take a picture, press the center

select key (

shows it in the viewfinder.

s

). Your phone saves the picture and

After a pause, the camera opens in full screen. Press

-

the le ft s oft key (

Pictures & Videos

Tip:

In either full screen or regular view, press the

right soft key (

settings, such as

Balance

, and

2

Aim the camera lens at the photo subject.

) to see the regular viewfinder:

IMAGE

AREA

877

Thumbnails

+

) (

Menu

Mode, Brightness, Resolution, Zoom, White

Flash

or switch to the video camera.

Menu

) to adjust picture

1.0x

You can also see your stored pictures in the Pictures &

Videos screen by pressing the left soft key (

and selecting

Pictures & Videos

.

-

) (

Start

picture options

When viewing picture thumbnails or video previews in

the Pictures & Videos galler y, to see picture options,

press the right soft key (

option

Send via

Bluetooth

Send

Save to Contact

Delete

+

)(

Menu

):

Send a photo via Bluetooth wireless.

Send a photo with e-mail or MMS.

Assign the photo to a contact.

Highlight a photo and then delete it.

entertainment

35

)

option

Edit

Play Slide

Show

Folders

Options

36

Edit a picture.

Play a slide show of all of your photos.

Browse folders for other pictures.

Select from these options:

General

—Determine default picture

sizes for e-mail and rotating picture

settings.

Slide Show

—Select default slide show

settings.

Camera

—Select default locations to

store pictures, filename prefixes, and

image compression.

Video

—Determine audio settings and

time limits for video files.

entertainment

option

Exit

If you select a photo by pressing the center

select key (

(

+

)(

additional options:

•

Exit back from the Pictures & Video

gallery to the home screen.

s

), when you press the right soft key

Menu

), you can choose from these

To use the photo as the home screen, select

Use as Home Screen

To view image properties, like the filename,

select

To see closer photo details, select

Properties

.

self portrait

1

With the camera active, press the right soft key

(

+

) (

Menu

).

Zoom

.

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

3

Scroll to

Timer

and press the center

select key (

4

Press the center select key (s) to start the 5

second delay.

5

Aim the camera lens (on the back of the phone) at

yourself.

6

When you hear the camera shutter sound, your

phone takes the photo and shows it in the

viewfinder.

s

).

Mode

and press

s

) to

record & play videos

1

To start the video camera, press the multimedia

key (

?

), scroll to

center select key (

Pictures & Videos

Tip:

In the video viewfinder, press the right soft

key (

+

) (

Still, Brightness, Quality

Full Screen

mode.

2

Point the camera lens at your subject.

Video Camera

s

00:05 43:20

Stop

Menu

) to adjust video settings, such as

, and

).

VIDEO

AREA

White Balance

, and press the

Pause

Remaining recording timeCurrent recording length

, or switch to

entertainment

37

3

Press the center select key (s) to begin

recording a video. The viewfinder shows what

you are recording.

4

Press the left soft key (-) (

recording the video altogether, or press the right

soft key (

+

) (

Pause

) to pause recording and the

right soft key (

Note:

phone. To view them, press the left soft key

(

-

video to view and press

select key

You can also see your stored videos in the Pictures &

Videos screen by pressing the left soft key (

and selecting

entertainment

38

+

) (

Videos are automatically stored in your

) (

Start

) and select

s

.

Pictures & Videos

Stop

) to end

Resume

) to continue recording.

Pictures & Videos

Play

.

. Select the

or the center

-

) (

Start

video options

In the video viewfinder, press the right soft key (+)

(

Menu

) and scroll to

menu:

option

Camera

Video

Note:

Although

available in this menu, these settings are specific to

)

picture mode only.

Options

to open the video options

Select default save locations, video

filename prefixes, and image

compression.

Determine audio and time limit

settings for video files.

General

and

Slideshow

options are also

play a video clip

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to Pictures &

Videos and press the thumb wheel or center

select key (

3

Select the video clip and press the center

select key (

Note:

Player features, see page 40.

s

) to select it.

s

).

For more video playback and Windows Media

Start

).

Tip:

To play video in full screen mode, while the video

is playing, press the right soft key (

select

Full Screen

. Videos recorded in a low resolution

may not play in full screen mode.

If a call comes in while watching a video, the video

pauses and a call alert appears. You can choose to

answer the call or ignore it. To continue watching the

movie, press the left soft key (

-

+

) (

Play

) (

Menu

) and

).

The video clip plays in the

Windows Media

00:00 70%

Now Playing

Windows Media Player

Menu

.

entertainment

39

video playback options

In the video playback window press the right soft key

(

+

) (

Menu

) and scroll to

following options:

option

Playback

Video

Network

Library

40

Determines how the time counter

appears, whether to pause playback

while using another program, and

whether to resume playback after a

phone call.

Options for showing in full screen and

when to scale to fit window.

Selects default network settings for

streaming media.

Determines if the player starts on the

Library

entertainment

view.

Options

to choose from the

option

Skins

Buttons

Determine Windows Media Player

skin theme.

Set playback button mapping.

personalize

It’s your phone, make it that way!

Tip:

For the quickest way to customize your phone,

open the Start menu by pressing the left soft key

(

-

) (

Start

). Then, use the thumb wheel to scroll to

z Personalize My Q

select key (

and press the thumb wheel or center

s

) to see more personalizing options.

profiles

Each profile uses a different set of sounds, ring styles,

earpiece volume settings, or vibrations for incoming

calls and other events. For example, the

volume is much louder than the

Normal

Outdoor

profile.

profile

You can choose from these profiles:

Normal Vibrate Automatic

Silent Outdoor

To choose a profile:

1

From the home screen, press and hold the home

key (

X

) to open the Quick List.

2

Use the thumb wheel to scroll to a profile and

press the thumb wheel or center select key (

to select it.

Indicators can appear at the top of your home screen

for the

Silent

(Q) and

%

means the speakerphone is on (see page 27).

Vibrate

(<) profiles. The indicator

personalize

s

41

)

Note:

The

Automatic

profile is the same as

that it automatically switches to

stored in your Calendar.

Normal

Vibrate

during any event

, except

change ring tones in profile

You can change the ring tones for incoming calls and

other events. Your changes are saved in the current

ring style profile.

Note:

Changes made to the alert settings have no

effect when using the

1

From the home screen, press the left soft key

(

-

) (

Start

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

3

Scroll to

select key (

personalize

42

Silent

profile.

).

Sounds

and press the center

s

).

Settings

and press

s

) to

4

Scroll to the sound you want to change, press left

or right on the navigation key (

and then press the left soft key (

Note:

Downloading a sound file for a ring tone does

not automatically save it in the Sounds location.

To move your sound file:

1

From the home screen, press the left soft key

(

-

) (

Start

).

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Scroll to

My Documents

select key (

If the sound file is not located in the My

Documents folder, go to the folder where the

sound file is stored and copy it to the Sounds

folder.

and press the center

s

).

S

) to change it,

-

) (

File Manager

Done

).

and

s

)

4

Highlight the sound file you want to copy to the

Sounds location and press the right soft key (

(

Menu

).

5

Scroll to

File

and press the center select key (s).

6

Scroll to

Copy to

and press the center

select key (

7

Scroll to

select key (

8

Select

(

Done

Tip:

You can also access the Sounds Settings screen

by pressing the left soft key (

select

s

Application Data

s

Sounds

).

PersonalizeMyQ

).

and press the center

).

and press the left soft key (-)

-

) (

Start

),

, and select

Sounds Settings.

+

home screen

You can customize the home screen by setting a

photo, picture, or animation as a wallpaper

(background) image or changing your layout and color

scheme.

1

From the home screen, press the left soft key

(

-

) (

Start

).

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Scroll to

Home Screen Settings

select key (

s

).

PersonalizeMyQ

and press the center

and

s

)

personalize

43

You can change the following settings:

options

Home screen

layout

Color scheme

Background image

Time out

4

When you are done, press the left soft key (-)

(

Done

44

Select a layout for the home screen

from various predefined schemes

that you can customize further.

Select a color scheme for

the display.

Select a picture for your wallpaper

image, or

Select the time interval before the

display will go inactive or

).

None

for no wallpaper.

personalize

Never

change background image

Want to copy an image from your computer to your

phone to use as a background image?

Note:

The image file format must be GIF, JPG, or BMP.

1

Copy the image file you want from your computer

to your phone:

•

To use Bluetooth®, see page 73.

•

To use Microsoft ActiveSync® or Windows®

Mobile Device Center, see page 73.

2

.

On your phone, press the left soft key (-) (

3

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

4

Highlight the picture you want and press the

center select key (

s

).

Pictures & Videos

Start

and

s

).

)

5

With the picture open, press

(Menu)

, scroll to

center select key (

For some pictures you can crop the area and

adjust the transparency.

6

Press the right soft key (+) (

picture as the home screen background image.

Use as Home Screen

s

the right soft key (+)

, and press the

).

Finish

) to set the

home screen shortcuts

You can use the

of the home screen

layout, customize them:

1

From the home screen, press the left soft key

(

-

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

shortcut icons across the top

or, depending on the

) (

Start

).

PersonalizeMyQ

and

s

3

Scroll to

Home Screen Shortcuts

select key (

4

Scroll to

center select key (

already selected.

5

Scroll to

select key (

6

Use the navigation key (S) to select shortcuts,

and then press the left soft key (

To customize the right soft key as a shortcut to

your favorite feature

page 2):

1

From the home screen, press the left soft key

(

-

2

Use the thumb wheel to scroll to

)

press the thumb wheel or center select key (

to select it.

s

).

Show User Defined Shortcuts

Define Shortcuts

s

).

) (

Start

).

and press the center

and press the

s

) to select it if it is not

and press the center

(for soft key location, see

-

) (

Done

PersonalizeMyQ

).

and

s

)

personalize

45

3

Scroll to

Home Screen Right Soft Key

select key (

4

Press the right soft key (+) (

feature and enter a label for your new right soft

key function and then press the left soft key

(

-

Note:

your home screen shows scrolling headlines from

your service provider.

s

).

) (

Done

).

This option might be restricted or unavailable if

and press the center

Menu

) to select a

start menu

You can customize your start menu.

1

From the home screen, press the left soft key

(

-

) (

Start

).

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

personalize

46

Personalize My Q

and

s

3

Scroll to

Start Menu View

select key (

options

Menu

View

Background

4

When you are done, press the left soft key (-)

(

Done

)

s

Select the menu you want to

customize, then select which icons to

appear when you open the start

menu.

Select list, grid, small circular, or large

circular view.

Select a picture for your start menu

background image.

).

and press the center

) to choose from these options:

time & date

Your service provider usually sets the time and date on

your phone. However, if you change time zones while

your phone is roaming, you might need to change your

clock manually. To change it manually:

1

From the home screen, press the left soft key

(

-

) (

Start

).

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

3

Scroll to

Clock & Alarm

select key (

4

Select

Date and Time

select key (

5

Use the navigation key (S) to scroll to

Date, and Time to edit them.

and press the center

s

).

and press the center

s

).

Settings

and press

s

) to

Time Zone

Tip:

Update your time zone when you travel to

make sure your phone’s calendar events appear at

the right time.

6

Press the left soft key (-) (

time and date settings.

You can specify the date and time style by changing

the regional settings. To find Regional Settings,

select

Regional Settings

from the Settings screen.

Done

backlight

To save battery life, your

you’re not using your phone. The backlight turns back

on when you press a key.

To set how long your phone waits before the

backlight turns off:

,

1

From the home screen, press the left soft key

(

-

) (

Start

).

backlight

turns off when

) to save the

personalize

47

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

3

Scroll to

Power Management

select key (

4

Edit the backlight setting fields and press the left

soft key (

s

-

and press the center

).

) (

Done

) to save the settings.

Settings

answer options

You can choose to use

1

From the home screen, press the left soft key

(

-

) (

Start

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

3

Select

Phone

personalize

48

any key

to answer a call.

).

Settings

and press the center select key (s).

and press

s

) to

and press

s

) to

4

Scroll to

Call Options

and press the center

5

select key (

Check

(

-

s

Any keyanswer

) (

Done

).

and press the left soft key

third-party applications

Third-party applications, or add-on programs, can

include e-mail, security, mobile office, and productivity

software. These products can typically be downloaded

and installed immediately. Compatible commercial and

free applications are available on the Internet.

For more information, see the downloads catalog on

the Motorola Support Web site at:

consumer/support

site.

Note:

Applications written for previously released

devices or older versions of Windows Mobile® may

not function reliably on this phone. Cont act the

application provider to check compatibility before

installing the application on this phone.

, or see your service provider’s Web

www.motorola.com/

personalize

49

calls

To make and answer calls, see page 14.

Note:

Your phone has a system volume control that

overrides call volume. Be sure to turn up your system

volume or you won’t have any sound for calls. For

details, see page 27.

turn off a call alert

You scroll the thumb wheel down to turn off the ringer.

recent calls

Your phone keeps a list of incoming and outgoing

calls, even for calls that didn’t connect. The most

recent calls are listed first. The oldest calls are deleted

as new calls are added.

calls

50

To see recent calls:

1

From the home screen, press the left soft key

(

-

) (

Start

).

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

You can select a call and then:

•

To call the number, press the Send key (N).

•

To see call details (like time and date), press

the center select key (

s

Call History

).

and

s

)

•

To see options, press the right soft key (+)

(

Menu

):

options

Find Contact

Send Text

Message

E-mail

View Timers

Delete/ Delete

List

Save to

Contacts

Find this phone number in your

Send a text message to this phone

number.

Send an e-mail message to this

contact (if you already have the

contact’s e--mail address).

View the call times for this call and all

calls.

Delete a call from the Call History.

Select

Delete List

to delete all calls from

the call histor y.

Save this number to a contact.

Contacts

.

options

Filter

Filter all calls in the Call History list.

Filtering calls allows you to group calls

in a specific way. For example, if you

filter the list for all Missed Calls, all

the incoming phone calls that you did

not answer are listed first.

redial

1

Press the Send key (N) from the home screen

to see the dialed calls list.

2

Use the thumb wheel to scroll to the entry you

want to call, then press the Send key (

If you hear a

Number Busy

soft key (

busy signal

, press the Send key (N) or the left

-

) (

and see

Retry

) to redial the number.

Call Failed,

N

).

calls

51

When the call goes through, your phone rings or

vibrates one time, shows

the call.

Redial Successful

, and connects

view missed calls

Your phone keeps a record of your unanswered calls.

To view your missed calls:

1

From the home screen, press the left soft key

(

-

) (

Start

).

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Press the right soft key (+) (

4

Scroll to

Filter

and press the center

5

52

select key (

Scroll to

select key (

calls

s

).

Missed Calls

and press the center

s

).

Menu

Call History

).

and

s

caller ID

Calling line identification (caller ID) shows the

phone number for an incoming call on your

home screen.

Your phone shows the caller’s name and picture if you

have stored a picture in your contacts, or

when caller ID information isn’t available.

Tip:

You can set your phone to play a distinctive ringer

ID for specific entries in your contacts (see page 89).

emergency calls

)

Your service provider programs one or more

emergency phone numbers, such as 911, that you can

call under any circumstances, even when your phone

and keypad are locked.

Note:

Emergency numbers vary by country. Your

phone’s preprogrammed emergency number(s) may

Incoming Call

not work in all locations, and sometimes an

emergency call cannot be placed due to network,

environmental, or interference issues.

1

Press the keypad keys to dial the emergency

number.

2

Press the Send key (N) to call the emergency

number.

international calls

If your phone service includes international

dialing, press and hold

international access code (indicated by

the keypad keys to dial the country code and

phone number.

0

to insert your local

+

). Then, press

speed dial

You can use speed dialing in two ways: quick access

for up to 98 phone numbers and shortcuts to features

found in the Start menu including e-mail, calendar, and

Bluetooth Manager.

To access speed dial entries, press and hold the

single-digit speed dial number for one second. If the

speed dial is two digits, press the first digit, then

press and hold the second digit. The phone dials or

opens the assigned application.

speed dial phone numbers

You can set the speed dial to call the entries in your

phone’s contact list.

1

From the home screen, press the right soft key

(

+

) (

Contacts

).

2

Use the thumb wheel to scroll to the desired

contact and press the thumb wheel or center

select key (

3

Select the phone number or e-mail address you

want to add to speed dial.

s

) to select it.

calls

53

4

Press the right soft key (+) (

5

Scroll to

Add to Speed Dial.

select key (

6

In the

number to use and press the left soft key (

(

Done

Note:

voicemail.

To

delete

(

-

) (

press the right soft key (

s

).

Keypad Assignment

).

Speed dial 1 is reser ved for calling your

a speed dial entry, press the left soft key

Start

) and select

, select the speed dial

Speed dial

+

Menu

).

and press the center

. Scroll to the entry,

) (

Menu

), and select

-

Delete

)

speed dial feature shortcuts

When your phone’s Start menu is in grid or list format,

you can set a speed dial shortcut to open an

application on your phone.

calls

54

Note:

You can’t set shortcuts if you change to the

circular view, but you can still use shortcuts if you

have already set them.

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to the icon of the

application you want a shortcut for and press right

soft key (

+

) (

Menu

).

3

Scroll to

Add to Speed Dial

select key (

4

In the

.

number to use and press the left soft key (

(

Done

Note:

voicemail.

To delete a shortcut, press the left soft key (

and select

soft key (

s

Keypad Assignment

).

Speed dial 1 is reser ved for calling your

Speed dial

+

) (

Menu

and press the center

).

, select the speed dial

. Scroll to the entry, press the right

), and select

Delete

Start

).

. Your service

-

) (

Start

)

provider might add a

delete.

Voicemail

shortcut you cannot

voicemail

Note:

Your service provider may include additional

information about using this feature.

Your network stores the voicemail messages

you receive.

2

Dial the number of the other person you want to

connect to a three-way call and press the Send

key (

N

).

3

After you are connected to the other call, press

the Send key (

N

) to combine the calls.

When you

shows the voicemail message indicator

New Voicemail

To check voicemail messages

receive

a voicemail message, your phone

.

, press and hold 1.

three-way calling

While connected to a call:

1

Place your current call on hold by pressing

the Send key (

N

).

,

and

calls

55

e-mail & messages

If you have problems setting up e-mail or

synchronizing

call the Motorola Customer Support Center at

1-800-331-6456 (United States), 1-888-390-6456 (TTY/

TDD United States for hearing impaired), or

1-800-461-4575 (Canada).

Note:

e-mail. If you have the information to set it up, find the

connections screen by pressing the left soft key (

(

Start

). Select

your service provider.

56

, visit

www.motorola.com/support/q9c

Proxy must be set up before you set up your

-

Settings

, then

Connections

. Otherwise contact

e-mail & messages

or

set up personal e-mail (such as Yahoo or Gmail)

Note:

These steps vary depending on your e-mail

provider. For example, for Gmail, you need to enable

POP through your Gmail account settings online. If

your e-mail provider does not provide IMAP or POP

)

access, you can still use the Web browser to

access e-mail.

After you know your e-mail address:

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

Start

).

Messaging

and

s

)

3

Scroll to

New E-Mail Account

select key (

4

Enter your e-mail address, select

settings fr om internet

(

Enter your e-mail user name and password.

Note:

automatically fills in the following screens. Enter

your name, password and press the right soft key

(

+

find your settings, ask your e-mail provider for

your settings.

6

Press right soft key (+) (

e-mail now.

s

).

If your phone finds your account settings, it

) (

and press the center

).

Try to get e-mail server

, and press the right soft key (+)

Finish

) to download

set up personal e-mail (such as MSN e-mail or Hotmail)

Use the Web browser to access your MSN e-mail or

Hotmail. For details about browsing the Web, see

page 20.

set up corporate e-mail

Note:

If you don’t have some of the information

requested in these steps, contact your company’s

system administrator.

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

Start

).

ActiveSync

and

s

)

e-mail & messages

57

3

Press the right soft key (+) (

select

Add Server Source

select key (

4

In

Server Address

and press the right soft key (

Note:

You might be required to check

requires an encrypted (SSL) connection

5

In

User Name

account.

6

In

Password

, enter the password for the account.

7

In

Domain

, enter the server’s domain name (if

necessary).

Tip:

If you don’t want to enter your password

each time yo u synchronize, check

8

Press the right soft key (+) (

9

Choose the data you want to synchronize, such as

Contacts, Calendar, Email

e-mail & messages

58

, and press the center

s

).

, enter the exchange server address

, enter your user name for the e-mail

, and

Tasks

.

Menu

+

) (

Save Password

).

10

Press the left soft key (-) (

11

Press the left soft key (-) (

your phone with the Exchange server and then go

to the steps in “sync over the air” on page 58.

).

After you configure your synchronization settings, you

can modify your settings, synchronization schedule,

and connections. To find the settings, press the left

soft key (

-

) (

Start

), select

press the right soft key (

+

ActiveSync

) (

Menu

Finish

).

Sync

) to synchronize

, and then

).

synchronizing your phone

Synchronize your phone to make sure you have all of

your most recent messages. You can synchronize

either over the air (OTA) or by using a cable and your

.

computer.

sync over the air

To sync your phone OTA, you must sync it directly

with your company’s e-mail server (such as

Microsoft® Information Server or

Microsoft® Exchange Server). For details, see the

support information on page 104

support/q9c

You can also contact your system administrator to set

up this synchronization.

Note:

phone tries to sync 3 times without finding a network,

your synchronization settings automatically revert to

manual synchronization. To set your synchronization

schedule back to the desired frequency, you need to

reset the

your phone. To find these settings, press the left soft

key (

right soft key (

.

If you are out of network coverage, and your

Schedule

option in the ActiveSync settings on

-

) (

Start

), select

ActiveSync

+

) (

Menu

www.motorola.com/

, and then press the

). Then select Schedule.

sync with a computer

Note:

For information about connections

(Bluetooth wireless and the Web browser), see

page 73.

To use Microsoft®

Device Center

your phone and computer, see page 73.

ActiveSync

to synchronize information between

or Windows®

Mobile

receive & read e-mail messages

When you receive a message, your phone

plays an alert and shows

message indicator, such as

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to Messaging and

press the thumb wheel or center select key (

to select it.

3

Scroll to the e-mail account name and press the

center select key (

If you do not see a list of messages

key (

+) (Menu)

, scroll to

New Message

C

s

).

Folders

with a

.

Start

).

, press

, and select

the right soft

Inbox

. To

s

)

e-mail & messages

59

return to the folder list, press the right soft key (+)

(

Menu

), and select

Folders

.

your phone, but you can only open (and not edit) other

files such as PDF and ZIP.

To read a message

scroll to the message and press the select key

open it.

When you have a message open, you can press the

navigation key (

left to open the previous message.

Tip:

Want to switch e-mail account inboxes quickly?

Press left or right on the navigation key (

from one inbox to another. (Your phone can support up

to six different e-mail accounts in addition to text and

multimedia messaging.)

, press the navigation key (S) to

S

) right to open the next message or

S

) to jump

s

to

message attachments

You can send, read, and receive PDF, ZIP,

Microsoft® Word, Excel, and PowerPoint files

attached to e-mail. You can edit all Microsoft files on

e-mail & messages

60

To see a ZIP file’s contents

Note:

You can view files only if they are in a format

your phone supports.

To access the document editing application and

edit documents on your phone

key (

-

) (

Start

), use the thumb wheel to scroll

to

Documents To Go

select key (

To transfer attachments to your computer for

editing

Mobile Device Center.

, and press the thumb wheel or center

s

) to select it.

, use Microsoft® ActiveSync or Windows®

, select the file.

, press the left soft

message options

Use these steps from the inbox with a message

selected or when viewing a message:

message options

Delete

Reply

Forward

Press the left soft key (-) (

When viewing a message, press the

right soft key (

Delete

key (

s

Press the left soft key (-) (

Enter your message and press the left

soft key (

Press the right soft key (+) (

Scroll to

select key (

and press the left soft key (

+

) (

, and press the center select

).

-

) (

Send

).

Forward

and press the center

s

). Enter your message

Menu

), scroll to

Delete

Reply

Menu

-

message options

Create

contact

card

).

) (

Send

send a message

You can send SMS (text messages), MMS

(multimedia messages), or e-mail messages.

Tip:

For a shorter way to send a text message, see

“send a text message” on page 17.

To open messaging:

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to Messaging and

press the thumb wheel or center select key (

).

to select it.

Press the right soft key (+) (

Scroll to

Save to Contacts

center select key (

and press the

s

).

Start

).

Menu

).

s

)

e-mail & messages

61

3

Scroll to Text Messages, MMS, or

(e-mail account) and press the center

select key (

To send a message:

1

Open text messaging, MMS, or your e-mail

account, and press the right soft key (

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

3

For e-mail, in To, Cc, and/or

addresses. For text messages, enter the contact

telephone number or e-mail address. Insert a

semicolon (;) between multiple numbers or

addresses.

Tip:

e-mail addresses from your contacts. In

the center select key (

list.

62

s

).

+

New

and press

Bcc

, enter e-mail

You can quickly enter phone numbers or

s

) to see your contact

e-mail & messages

s

To

) (

Menu

) to

, press

4

Use the keypad to compose a message.

5

Press the left soft key (-) (

Tip:

You can insert a picture, voice note or file in

an e-mail or MMS message. When you are in a

message, press the right soft key (

).

scroll to

To set the priority

right soft key (

Use the navigation key (

then press the left soft key (

To cancel a message

(

Menu

) and scroll to

Insert

, select

for an e-mail message, press the

+

) (

Menu

S

, press the right soft key (+)

Cancel Message

Send

Picture, Voice Note

) and scroll to

) to set the priority, and

-

) (

Done

.

global address lookup

From your phone, you can search the global address

list (GAL) stored on your company’s Exchange Server.

).

+

) (

, or

File

.

Message Options

).

Menu

),

.

This means that you can find a contact’s phone

number or e-mail without having to store the

information directly to your phone.

Note:

GAL information can only be viewed during a

data transfer session; the entire GAL cannot be stored

for viewing offline.

5

Scroll through the list of entries that appears.

When you locate your contact, press the Send

key (

N

) to make a call.

Note:

Although the entire GAL cannot be stored

on your phone, after you find the contact, you can

add the single contact to your contact list.

To search for a contact:

1

Press the right soft key (+) (

2

Press the right soft key (+) (

3

Use the thumb wheel to scroll to

and press the thumb wheel or center

select key (

4

Enter a name and press

s

) to select it.

Search

Contacts

Menu

).

Company Directory

.

Tip:

To send a message, SMS, or e-mail to a contact

).

found using GAL, open the company directory, scroll

to the contact name, and press the center

select key (

into the

s

). The e-mail information is populated

To:

field.

e-mail & messages

63

messaging shortcuts

messaging reference

You can use these shortcuts when you have an inbox

or a message open:

key function

0

(H) list shortcuts

1

(A)reply all

2

(R)reply

3

(K) mark read or unread

5

(M)move

6

(O)forward

7

(D) delete

8

(L) download message

9

(S) send/receive

e-mail & messages

64

Note:

Some features might not work if you set

up your e-mail account manually (without the

e-mail setup wizard). Also, some menu items might

not be available depending on your e-mail

configuration and e-mail server.

send a text message

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to Messaging and

press the thumb wheel or center select key (

to select it.

3

Scroll to

Text Messages

select key (

4

Press the right soft key (+) (

and press the center select key (

5

Enter a recipient and enter your message.

and press the center

s

).

Start

Menu

).

), scroll to

s

).

s

New

)

,

6

When you are finished, press the left soft key

(

-

) (

Send

).

get text message delivery report

While composing a text message:

1

Press the right soft key (+ (

2

Use the thumb wheel to scroll to

Message Options and press the thumb wheel or

center select key (

3

Check

Request message delivery notification

left soft key (

-

) (

s

Done

Menu

) to select it.

).

and press the

create & send e-mail

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

Start

).

Messaging

and

s

3

Scroll to your e-mail account and press the center

select key (

4

Press the right soft key (+) (

and press the center select key (

Note:

To set up your e-mail account, see page 56.

To add a picture, voice note, or file to an e-mail

message, open the message area and press the right

soft key (

to

Picture,Voice Note

Tip:

You can save a draft of a message that you are

composing to finish and send later. Press the right soft

key (

+

message is stored in the Drafts folder of the account

you are in.

create and add an e-mail signature

)

1

Press the left soft key (-) (

+

) (

Menu

s

).

) (

Menu

), scroll to

,or

File

) and select

Menu

Insert

, and then select

to choose a file.

Save to Drafts

Start

s

. A draft of the

).

), scroll to

).

New

e-mail & messages

65

2

Use the thumb wheel to scroll to Messaging and

press the thumb wheel or center select key (

to select it.

3

Scroll to your e-mail account and press the center

select key (

4

Press the right soft key (+) (

Tools and press the center select key (

5

Scroll to

select key (

6

Scroll to

select key (

7

Scroll to the account for which you are creating

the signature and check

8

Scroll the

press the left soft key

Tip:

send, select

66

s

).

Menu

), scroll to

Options

and press the center

s

).

Signatures

and press the center

s

).

Use signature with this account

Signature

box, enter your signature, and

(-) (Done)

To insert a signature in every message you

Include when replying and forwarding

.

e-mail & messages

s

.

Otherwise, a signature is inserted only in new

s

)

messages.

read new messages

To quickly view new messages, scroll to the

message notification area on the home screen and

).

press the center select key (

s

).

view attachment

While viewing a message, use the center

select key (

Note:

that are supported by the phone.

.

read old messages

1

2

s

) to select the attachment.

You can view attachments only for file types

Press the left soft key (-) (

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

Start

).

Messaging

and

s

)

3

Scroll to your e-mail account and press the center

select key (

Icons next to each message show if it is read,

unread, urgent, or has an attachment (read or

unread).

4

Scroll to a message and press the center

select key (

s

).

s

) to open it.

reply, reply all, or forward messages

1

From your inbox or an open message, press the

right soft key (

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

3

Select

select key (

+

Reply, Reply All

s

).

) (

, or

Menu

).

Forward

and press the center

Reply

and press

s

) to

4

Compose your message and the left soft key

(

-

) (

Send

).

Tip:

If you are replying to an e-mail message, you will

send less data if you do not edit the original message.

This may reduce data transfer costs based on your

rate plan.

download message objects

If an e-mail message includes an attachment,

the name of the attachment is highlighted when you

open the message. To download the attachment,

press the center select key (

highlighted attachment name. Your phone tries to

connect and download the attachment immediately. If

your phone cannot connect or download the

attachment, it tries again the next time you

synchronize or connect to your e-mail ser ver.

Note:

If there are multiple attachments in the

message, all attachments are downloaded.

s

) to select the

e-mail & messages

67

insert a media object in an e-mail

To add a picture, voice note, or file in an e-mail

message:

1

In the composing message area of the message,

press the right soft key (

2

Use the thumb wheel to scroll to Insert and press

the thumb wheel or center select key (

select it.

3

Scroll to

Picture, Voice Note

select key (

4

Scroll to

select key (

to record a voice note.

68

s

Picture

or

s

e-mail & messages

+

) (

Menu

).

s

) to

, or

File

and press the center

).

File

and press the center

), or follow the on-screen prompts

download complete e-mail messages

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to Messaging and

press the thumb wheel or center select key (

to select it.

3

Scroll to your e-mail account and press the center

select key (

4

Scroll to the message and press the right soft key

(

+

5

Scroll to

select key (

Your phone tries to connect and download the

message immediately. If it cannot connect or

download the message, it retrieves the complete

message the next time you synchronize or connect to

your e-mail server.

s

) (

Menu

).

Download Message

s

).

Start

).

and press the center

s

)

mark a folder for synchronization

When you synchronize your e-mail account with your

computer, the same inbox folders that are in Outlook

on your computer are created on your phone.

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Scroll to your e-mail account and press the center

select key (

4

Press the right soft key (+) (

Folders and press the center select key (

5

Press the right soft key (+) (

Manage Folders

6

Highlight each folder you want to synchronize and

press the right soft key (

s

).

and press the center select key (s).

+

) (

Start

Menu

Sync

).

Messaging

), scroll to

).

and

s

).

Note:

Be sure to mark your e-mail sent folder for

synchronization, or you won’t be able to view sent

message status.

view status of sent e-mail

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

)

press the thumb wheel or center select key (

to select it.

3

Scroll to your e-mail account and press the center

select key (

4

Press the right soft key (+) (

and press the center select key (

5

Scroll to

select key (

Messages in the outbox have not been sent. To send a

message, scroll to it and press the right soft key (

(

Menu

) and select

s

).

Outbox

and press the center

s

).

Send/Receive

Start

).

Messaging

Menu

s

.

and

), scroll to

).

s

Folders

+

)

e-mail & messages

69

receive e-mail

If your phone is set up to automatically check

for new messages, your phone shows

new message arrives.

Scroll to the message and press the center

select key (

s

) to read it.

e

when a

delete e-mail

From the inbox, press the left soft key (-) (

From an open message, press the right soft key (

(

Menu

), scroll to

select key (

70

Delete

, and press the center

s

).

e-mail & messages

Delete

).

+

extend interval for automatically sending & receiving e-mail

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Scroll to your e-mail account to highlight it, press

the right soft key (

)

and press the center select key (

4

Press the right soft key (+) (

the option for

5

Scroll to the setting under

press right on the navigation key (

larger interval.

6

Press the right soft key (+) (

the right soft key (

changes.

+

Automatic Send/Receive

+

Start

).

Messaging

) (

Menu

), scroll to Settings,

s

.

Automatic Send/Receive

S

) (

Finish

) to save your

and

s

).

and

) to select a

)

manually send & receive e-mail

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Scroll to your e-mail account and press the center

select key (

4

Press the right soft key (+) (

Receive

s

).

and press the center select key (s).

Start

Menu

).

Messaging

), scroll to

and

call a phone number in e-mail

Highlight a phone number in a message and

press the Send key (

N

).

move e-mail to personal folder

1

After you’ve read the message, press the right

soft key (

+

) (

Menu

).

s

Send/

2

Use the thumb wheel to scroll

thumb wheel or center select key (

it.

3

Scroll to the folder you want to move the

)

message to and press the center select key (

delete an e-mail account

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Scroll to your e-mail account and press the right

soft key (

+

) (

Menu

4

Scroll to

Delete

and press the center

select key (

s

).

Move

and press the

s

) to select

s

).

Start

).

Messaging

and

s

)

).

e-mail & messages

71

empty deleted items folder

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Scroll to your e-mail account and press the center

select key (

4

Press the right soft key (+) (

Folders, and press the center select key (

5

Scroll to

select key (

6

Press the right soft key (+) (

Tools and press the center select key (

7

Scroll to

select key (

72

s

).

Deleted Items

Empty Deleted

and press the center

s

).

Items and press the center

s

).

e-mail & messages

Start

Menu

).

Messaging

), scroll to

s

and

s

).

s

).

)

connections

synchronize

To synchronize files between your phone and

computer, you can use Microsoft® Windows Mobile

Device Center or Microsoft ActiveSync®.

set up Mobile® Device Center on Windows Vista™

Microsoft Windows Mobile Device Center is the

replacement for Microsoft ActiveSync on Windows

Vista.

Note:

Some versions of Windows Vista come with

Windows Mobile Device Center already installed. If

Windows Mobile Device Center is not available on

your Windows Vista, you can install it from the Getting

Started Disc that came with your phone.

To set up synchronization in Windows Mobile

Device Center:

1

Connect your phone to your computer. Windows

Mobile Device Center configures itself and then

opens.

2

On the license agreement screen, click “Accept.”

3

On the Windows Mobile Device Center’s Home

screen, click “Set up your device.”

Note:

Choose “Connect without setting up your

device” if you only want to transfer media files,

check for updates, and explore your phone but not

sync Outlook information.

4

Select the items that you want to synchronize

then click “Next.”

connections

73

5

Enter a device name for your phone and click “Set

Up.”

When you finish the wizard, Windows Mobile Device

Center synchronizes your phone automatically.

Outlook e-mail messages and other information

appear on your phone after synchronization.

set up ActiveSync® on Windows XP

The Getting Started Disc that comes with your phone

contains Microsoft ActiveSync 4.5 or later.

Note:

You can also download ActiveSync 4.5 or later

from the Web:

windowsmobile/activesync/activesync45.mspx

site also lists the system requirements.

To install ActiveSync:

1

Insert the Getting Started Disc into the disc drive

on your computer.

74

http://www.microsoft.com/

. This Web

connections

2

Click “Setup and Installation.”

3

Select the ActiveSync and click “Install.”

4

Read the license terms and click “Accept.”

5

When installation is complete, click “Done.”

6

On the Getting Started with Windows Mobile

screen, click “Close.”

To set up synchronization in ActiveSync:

1

Connect your phone to your computer. The

Synchronization Setup Wizard automatically starts

and guides you to create a synchronization

relationship. Click “Next” to proceed.

2

To synchronize your phone with your computer,

clear the

Synchronize directly with a server

running Microsoft Exchange Server

check box

then click “Next.”

3

Select the items that you want to synchronize and

then click “Next.”

4

Select or clear the

connections

preference.

5

Click “Finish.”

When you finish the wizard, ActiveSync synchronizes

your phone automatically. Notice that Outlook e-mail

messages and other information appear on your

phone after synchronization.

Allow wireless data

check box according to your

change which files to synchronize

You can change which files or types of information you

want to synchronize.

1

Before changing synchronization settings on your

phone, disconnect your phone from your

computer.

2

On your phone, press the left soft key (-) (

use the thumb wheel to scroll to

press the thumb wheel or the center

select key (

s

) to select it.

ActiveSync

Start

, and

3

Press the right soft key (+) (

Options

and press the center select key (s).

4

Select or clear the items you want to synchronize

or not synchronize. If you cannot select a check

box, you might have to clear the check box for the

same information type elsewhere in the list.

Note:

A computer can have partnerships with many

different devices, but a device can have sync

partnerships with two computers at the most. To

ensure that your phone synchronizes properly, set up

the second computer using the same synchronization

settings as the first computer.

Menu

troubleshoot sync connections

Sometimes when a computer is connected to the

Internet or a local network, the computer may

),

disconnect the ActiveSync connection with your

phone in favor of the Internet or network connection.

), scroll to

connections

75

1

On your phone, press the left soft key (-) (

use the thumb wheel to scroll to

the thumb wheel or the center select key (

select it.

2

Scroll to

Connections

and press the center

select key (

3

Scroll to

select key (

4

Clear the

(to force ActiveSync to use a serial USB

connection with your phone).

s

).

USB to PC

and press the center

s

).

Enable advanced network functionality

Settings

check box

, and press

s

synchronize via Bluetooth

After you install Microsoft ActiveSync or

Windows Mobile Device Center on your computer,

you can connect it to your phone and sync with a

Bluetooth connection.

connections

76

Start

) to

),

Note:

To use this feature, your computer must be

equipped with Bluetooth wireless or a

Bluetooth PC adaptor accessory.

1

Follow the instructions in ActiveSync Help for

configuring Bluetooth connections on your

computer to support ActiveSync.

2

Turn on the phone and verify that

Bluetooth wireless is turned on (see page 78).

3

Press the left soft key (-) (

wheel to scroll to

wheel or center select key (

4

Select the right soft key (+) (

Connect via Bluetooth

select key (

Ensure that the phone and computer are near

each other. If this is the first time you have

connected to this computer using Bluetooth

wireless, you must complete the

, and press the center

s

).

Start

ActiveSync

, and press the thumb

s

), use the thumb

) to select it.

Menu

), scroll to

Bluetooth wizard on the phone and set up a

Bluetooth partnership with the computer before

synchronizing.

5

Select the left soft key (-) (

6

When finished, select the right soft key (+)

(

Menu

), scroll to

center select key (

Note:

To conserve battery power on your phone, turn

off Bluetooth power (see page 78).

Disconnect Bluetooth

s

).

Sync

).

, and press the

synchronize music & videos

If you want to carry your music or other digital media

along with you while you travel, set up Microsoft

Windows Media Player on your computer to

synchronize music and video with your phone.

Select the Media information type in ActiveSync to

synchronize. Set all media synchronization settings in

Windows Media Player.

Before media can be synchronized, you must:

•

Install Windows Media Player 11 on the

computer. (Windows Media Player 11 works

only in Windows XP or later versions).

•

Connect your phone to the computer with a

USB cable.

•

Set up a sync partnership between the phone

and your computer’s Windows Media Player.

1 On your computer

Player.

2 On your computer

the Library to the Sync list in the Windows Media

Player window.

3

Connect the USB cable to your phone and to an

available USB port on your computer.

If this is the first time you have connected the

phone to a computer with a USB cable, additional

software drivers may be required and installed.

, launch Windows Media

, drag the desired file(s) from

connections

77

(For more details about using a USB cable

connection, see page 85.)

4

Resync your phone and computer (see page 73).

5

Disconnect the cable from the phone and the

computer.

Note:

Use Windows Media Player 11 to properly

transfer digitally protected music files from your

computer to your phone. If you do not use Windows

Media Player 11 to synchronize the files, you will not

be able to play them on your phone.

Bluetooth® wireless

Your phone supports Bluetooth wireless pairing (also

called linking or bonding). You can pair your phone

with a Bluetooth headset or car kit, or pair your phone

with a computer to exchange and synchronize files.

Note: Your phone’s Bluetooth features and

Bluetooth Class 1 power levels are not allowed for

connections

78

outdoor operation in France. To avoid unlawful

interference with radio signals, do not use the

Bluetooth features in France unless you are

indoors.

turn Bluetooth power on or off

If Bluetooth power is on, your phone can automatically

pair with the handsfree device you have used before.

Just turn on the device or move it near the phone.

To turn Bluetooth on:

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to Bluetooth and

press the thumb wheel or center select key (

to select it.

3

Scroll to Bluetooth Manager and press the center

select key (

4

Scroll to Settings and press the center

select key (

s

).

Start

).

s

)

5

To g gl e

Status

to

Bluetooth ON

and press the left soft

key (

-

) (

Done

).

O

The Bluetooth indicator

screen.

Note:

To extend battery life, set Bluetooth

when not in use. Your phone will not pair with devices

until you set Bluetooth

phone with the devices again.

appears in the home

Power

back to ON and pair your

Power

to

OFF

pair with a headset or handsfree device

Before you try to pair your phone with a device

make sure your phone’s Bluetooth power is

the device is

(see the device user’s guide). You can pair your phone

with multiple devices, but only use it with one headset

device at a time.

Your phone lists the devices it finds within range.

1

on

and

ready

in pairing or bonding mode

Press the left soft key (-) (

Start

).

on

,

and

2

Use the thumb wheel to scroll to Bluetooth and

press the thumb wheel or center select key (

to select it.

3

Scroll to

Bluetooth Manager

select key (

4

Select the device type (handsfree headset, stereo

headset, keyboard, etc.) and press the center

select key (

5

Put the device in pairing mode.

6

Press the left soft key (-) (

prompts you to verify your device is ready.

7

Press the left soft key (-) (

8

Select the device from the list.

9

If prompted, enter the device passkey (such as

0000) and press the left soft key (

When the devices are paired, an icon appears on the

home screen.

s

and press the center

).

Add

). The phone

Search

connections

).

-

) (

Accept

s

).

)

79

Tip:

For specific information about the

Bluetooth device you are using with your phone, refer

to the instructions that came with it.

send objects to another device

You can use Bluetooth pairing to send e-mail,

contacts, tasks, calendar items, audio, ring

tones, pictures, video, and voice notes from your

phone to a computer or other device.

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Scroll to

BT Send Object

select key (

4

Press left or right on the navigation key (S) to

select the object type and then scroll down to

select the object you want to send.

connections

80

and press the center

s

).

Start

).

Bluetooth

and

s

5

To select an item, press the center

select key (

6

Press the left soft key (-) (

7

Select the name of the device to send the file and

press the center select key (

Tip:

To cancel sending an item, press the right soft key

(

+

) (

Menu

) and scroll to

s

).

Send

).

s

).

Cancel

.

use your phone as a computer remote

You can use Bluetooth wireless and your phone

)

as a remote control for your computer. For

example, want to watch a video on your computer and

use your phone as a remote control? Use

control when the video plays, stops, or pauses.

1 On your computer

2 On your phone

(

Start

).

, turn Bluetooth power on.

, press the left soft key (-)

PC Remote

to

3

Use the thumb wheel to scroll to Bluetooth and

press the thumb wheel or center select key (

to select it.

4

Scroll to

BT PC Remote

select key (

Bluetooth power.

and press the center

s

). If necessary, press

Yes

s

to turn on

9

In the next window, make sure that

)

“Show all devices” selected. Your computer

should find your “SmartPhone.” Select your

phone, and click “Next.”

10

If prompted, enter the device passkey (such as

0000) and click “Accept.”

5

Press the left soft key (-) (

6 On your computer

Bluetooth indicator

lower right corner of your display and select

Bluetooth Setup Wizard

Note:

Your computer might be a little different.

7

In the wizard, indicate that you know the service

you want to use, and you want to find a

Bluetooth device that provides the service. Click

“Next.”

8

In the next window, choose Human Interface

Device and click “Next.”

, right-click the

O

Add

).

in the system tray in the

.

When PC Remote is connected, your phone display

shows a key map that tells you what your keys control

on the computer. To determine which program on your

computer to control, on your phone, press the right

soft key (

+

) (

Menu

) and select a program.

advanced Bluetooth features

make phone visible to other devices

Allow a Bluetooth device to discover your

phone:

1

Press the left soft key (-) (

Start

).

connections

81

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Scroll to

Bluetooth Manager

select key (

4

Select

select key (

5

Check

press the left soft key (

s

Settings

s

Allow other Bluetooth devices to see this phone

and press the center

).

and press the center

).

-

) (

Done

).

connect to recognized device

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Scroll to

Bluetooth Manager

select key (

82

s

).

connections

Start

).

and press the center

Bluetooth

and

s

4

Select the device type (handsfree headset, stereo

)

headset, keyboard, etc.) and press the center

select key (

5

Put the device in pairing mode.

6

Select the device name and press the center

select key (

drop pairing with device

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Scroll to

Bluetooth Manager

)

select key (

4

Select the device type (handsfree headset, stereo

headset, keyboard, etc.) and press the center

select key (

s

).

and press the center

).

Start

).

Bluetooth

and

s

)

5

Select the device name and press the left soft key

(

-

) (

Disconnect

).

edit device properties & change device name

Edit the properties of a recognized device:

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Scroll to

Bluetooth Manager

select key (

4

Select the device type (handsfree headset, stereo

headset, keyboard, etc.) and press the center

select key (

5

Select the device name and press the right soft

key (

+

s

).

s

).

) (

Menu

).

Start

).

Bluetooth

and press the center

and

s

6

Scroll to

Properties

and press the center

select key (

7

Scroll to

select key (

Tip:

To change the Bluetooth name of your phone,

from the Bluetooth Manager screen, scroll to and

select

press the right soft key (

)

s

Nickname

s

Settings

, enter the name in

).

and press the center

).

My Bluetooth name

+

) (

Done

, and

).

connections

83

cable connections

modem link

If you cannot sync your

phone over the air, you

can use a USB cable

connection. First, install

Microsoft ActiveSync or

Windows Mobile Device

ò

Center on your

computer.

Fn

Connect your phone to

your computer using a

USB cable.

Note:

For more detailed information, see “Connecting

a mobile device to a PC” in ActiveSync Help on your

computer, the Microsoft Web Site for ActiveSync or

the

MOTO

Q 9c Support Web site at

www.motorola.com/support/q9c

connections

84

.

With BroadbandAccess Connect, you can use your

phone as a modem for your computer when you

connect using a USB cable. Visit

http://b2b.vzw.com/

productsservices/wirelessinternet/

broadbandaccessconnect.html

You can use your phone as a modem to dial in to a

S P A

C

network. You can do this using Bluetooth or using a

for details.

USB cable. When your phone is a modem, e-mail,

web browsing, ActiveSync, and text messaging

services are suspended until the modem link is

deactivated. Any dat a calls interrupt the modem link.

Note:

Your phone has Multiple Network Access

Identifier (MNAI) software. The MNAI service must be

enabled in your account for dial up networking

functionality to work on your phone. Call your phone

service provider for more information regarding

account services.

using Bluetooth

To use Bluetooth to link to a network:

Note:

You must have a computer that has Bluetooth

capabilities for modem link.

1

On your phone, make sure Bluetooth is turned on.

2

On your computer, launch the Bluetooth devices

applet from the task bar.

Note:

Not all computers have the same

procedure to locate the Bluetooth window and

set up dial-up networking.

3

On your computer, in the Bluetooth window

menu bar, select the “Connections” menu,

“Dial-up Networking” and then “Find devices.”

4

The computer finds your phone and displays the

dial up networking window.

using a cable

To use a USB cable with your phone to connect with

modem link to a network, first install networking

drivers onto your computer:

1

Place the provided Companion CD into the CD

Drive on your computer. The Companion CD

Installation wizard window automatically displays.

2

On your computer, click “Applications” and then

“Dial-Up Networking Software.”

3

Follow the prompts as directed to install the

drivers onto your computer.

Next, enable modem link on your phone and install

phone drivers:

1

On your phone, press the left soft key (-) (

2

Use the thumb wheel to scroll to

Accessories

press the thumb wheel or center select key (

to select it.

Start

and

s

).

)

connections

85

3

Scroll to

Modem Link

and press the center

select key (

4

Press the right soft key (+) (

5

Using the USB data cable, connect the phone to

s

).

Activate

).

your PC.

6

When a window displays prompting for the

device driver, select “Install the software

automatically” and press “Next.”

The driver is installed on your computer and ready for

setting up a network connection.

Note:

If you do not have the Companion CD, or want

the latest version of the device and computer drivers,

go to

http://www.motorola.com/support/Q9c

and the

User Support Dial-up Networking section.

connections

86

To establish a new network connection, on your

computer:

Note:

Not all computers have the same procedure to

setup of dial-up networking. Please refer to your

computer operating help system for more information.

1

Click “Start” and then “Control Panel.”

2

Double-click “Network Connections” and then

“New Network Connection Wizard.”

3

Follow the prompts to connect to the Internet

using a modem:

•

Network Connection Type:

•

Getting Ready:

•

Internet Connection:

Set up My Connection

Connect to the Internet

Manually connect using a dial-up

modem

•

Select a Device:

•

Connection Name: Type a connection name.

Smartphone wireless USB Modem

•

Number to Dial:

•

Connection Availability:

•

User Name: your mobile phone

number

1235551212@vzw3g.com)

•

Password:

Note:

Be aware of these items:

Note:

If you do not plan to use your phone as the

default Internet connection, then do

Make this the default Internet connection

Note:

If Microsoft Windows firewall is not

enabled, do

this connection

Note:

You can use dial-up networking with

Windows 2000, but you must have VZ Access

Manager, which you can download from

www.vzam.net/

@vzw3g.com

vzw

not

check

.

#777

Anyone’s Use

(for example:

Turn on Internet connection f irewall for

not

.

che ck

http://

using a WiFi card

Note: WiFi features are not allowed for outdoor

operation in France. To avoid unlawful interference

with radio signals, do not use WiFi features in

France unless you are indoors.

Your phone supports the use of a WiFi card, which is

sold separately

To use a WiFi card, refer to the documentation that

came with your card.

.

connections

87

other features

advanced calling

voice dial

1

To voice dial,

key (

2

When prompted, say “Call,” followed by a number

or contact name.

TTY calls

Set up your phone for use with an optional TTY

device:

1

Press the left soft key (-) (

88

A

).

press and hold

the speaker

Start

).

other features—advanced calling

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

3

Scroll to

More

and press the center select key (s)

twice until you see

4

Scroll to

TTY Settings

select key (

5

Press left or right on the navigation key (S) to

change the settings, and then press the left soft

key (

-

) (

TTY Settings

and press the center

s

).

Done

).

Settings

and press

s

) to

.

call a phone number in a message

E-mail or text messages can contain phone numbers

that have an underline like a Web site hyperlink. To dial

one of these numbers, highlight it and press the Send

key (

N

).

contacts

To store and call contacts, see page 15.

search for contact

From the home screen, enter the first few letters of

the contact’s first or last name. The phone searches

through the contact list and shows the name.

edit contact

1

Press the right soft key (+) (

2

Use the thumb wheel to scroll to a contact and

press the right soft key (

3

Scroll to

Edit

and press the center select key (s).

4

Edit the contact information and then press the

left soft key (

-

) (

Done

).

+

) (

Contacts

Menu

).

set ringer ID for a contact

To easily identify who is calling you by the ring tone,

you can assign a custom ring tone to each contact.

1

Press the right soft key (+) (

2

Use the thumb wheel to scroll to a contact and

press the right soft key (

3

Scroll to

Edit

and press the center select key (s).

4

Scroll to

Custom Ring Tone

navigation key (

key (

-

) (

Done

, press left or right on the

S

), and then press the left soft

).

+

) (

Contacts

Menu

).

set picture ID for contact

Assign a photo or picture to appear when you receive

a call from an entry:

1

Press the right soft key (+) (

2

Use the thumb wheel to scroll to a contact and

press the right soft key (

+

) (

Contacts

Menu

).

other features—contacts

89

3

Scroll to

Edit

and press the center select key (s).

4

Scroll to

Picture

and press the center

select key (

5

Select a picture, or select the left soft key (-)

(

Camera

then press the left soft key (

Tip:

Want to remove a picture ID? Press the right soft

key (

+

right soft key (

Picture, press the right soft key (

select

s

).

) to take a new picture for the contact, and

-

) (

Done

).

) (

Contacts

) and scroll to a contact. Press the

+

) (

Menu

) and scroll to

Remove Picture.

+

Edit

) (

Menu

. Scroll to

set category for contact

1

Press the right soft key (+) (

2

Use the thumb wheel to scroll to a contact and

press the right soft key (

3

Scroll to

Edit

and press the center select key (s).

other features—contacts

90

+

) (

Contacts

Menu

).

), and

4

Scroll to

more personalizing

language

To set the language for menus:

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

3

Scroll to

Regional Settings

select key (

4

Scroll to

select key (

5

Press left or right on the navigation key (S) to

select a language, and then press the left soft key

(

-

Note:

You must turn your phone off and on again for

the changes to take effect.

) (

s

).

Language

and press the center

s

).

Done

).

Start

).

Settings

and press the center

and press

s

) to

other features—more personalizing

91

accessibility

To set system font size, multipress timeout,

confirmation timeout, and in-call alerts:

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

3

Scroll to

Accessibility

and press the center

select key (

4

Use the navigation key (S) to modify the

settings and then press the left soft key (

(

Done

s

).

Start

).

Settings

ring volume

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

other features—more personalizing

92

Start

).

Settings

and press

s

) to

-

)

and press

s

) to

3

Scroll to

Profiles

and press the center

select key (

4

Highlight the desired profile, then press the right

soft key (

5

Select

6

Under

left or right to adjust the volume for that profile,

and then press the left soft key (

Tip:

You can eliminate the ringer volume instantly

when an incoming call comes in—just use the

thumb wheel to turn the ringer off.

Note:

thumb wheel) overrides the media player and call

volume controls.

s

).

+

) (

Menu

).

Edit

by pressing the center select key (s).

Ring Volume

, press the navigation key (S)

-

) (

Done

).

The system volume (pressing and holding the

sounds

To change the default sounds for ring tone, reminders,

new messages, alarm clock, or keypad controls:

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to Settings and

press the thumb wheel or center select key (

to select it.

3

Scroll to

Sounds

and press the center

select key (

4

Use the navigation key (S) to modify the sound

settings and then press the left soft key (

(

Done

s

).

Start

).

s

-

)

alarm

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

Start

).

Settings

and press

s

) to

3

Scroll to

select key (

4

Scroll to

select key (

5

Press number keys to adjust the time. Use any

)

number key to switch from am to pm.

6

When you are done, press the left soft key (-)

(

Done

).

Tip:

Need to change or set the alarm alert style?

Press the left soft key (

scroll to

Sounds

navigation key (

then press the left soft key (

Clock & Alarm

Alarm

and press the center

s

).

and press the center

s

).

-

) (

Start

), scroll to

, and scroll to

S

) to modify the alarm sound and

Alarm clock

-

) (

. Use the

Done

Settings

,

).

other features—more personalizing

93

owner information

It’s a good idea to enter and check your owner

information. It lets someone return the phone to you if

you lose it:

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

3

Scroll to

Owner Information

select key (

4

Modify the owner information and then press the

left soft key (

s

).

-

) (

Done

Start

).

Settings

and press

s

and press the center

).

) to

master reset

To return your phone to original settings:

1

Press the left soft key (-) (

other features—call times

94

Start

).

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Scroll to

Master Reset

and press the center

select key (

Note:

000000

unlock code, security code, and lifetime timer.

s

).

The default master reset code is

(6 zeroes). Master reset does not reset the

System Tools

and

s

call times

Network connection time

the moment you connect to your ser vice provider’s

network to the moment you end the call by pressing

the Power/End key (

signals and ringing.

The amount of network connection time you track

on your resettable timer may not equal the

amount of time for which you are billed by your

is the elapsed time from

O

). This time includes busy

)

service provider. For billing information, contact

your service provider.

see call timers

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Press the right soft key (+) (

Timers, and press the center select key (

Start

).

Call History

Menu

), scroll to View

and

s

).

reset call timers

To reset all call timers to zero (0), except for the

calls

timer:

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

Start

).

Call History

Lifetime

and

s

3

Press the right soft key (+) (

Timers

, and press the center select key (s).

4

Press the right soft key (+) (

Timers,

and press the center select key (s).

network connections

)

create proxy or dial-up network

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

3

Scroll to

Connections

and press the center

select key (

4

)

Select a connection type and press the center

select key (

s

).

Menu

Start

), scroll to

).

Settings

and press

s

View

Reset

) to

other features—network connections

95

5

Select a policy to open a connection, or enter a

new policy definition and press the left soft key

(

-

) (

Done

).

Note:

To close the secure connection, press the left

soft key (

-

) (

Logoff

).

personal organizer

add new calendar event

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

3

Press the right soft key (+) (

New Appointment

select key (

4

Enter appointment information and press the left

soft key (

96

, and press the center

s

).

-

) (

Done

).

other features—personal organizer

Start

Menu

).

Calendar

), scroll to

and press

s

) to

Note:

To schedule an all-day event, select the

All day event

check box under

not occupy blocks of time in the calendar; instead,

they appear in banners at the top of the calendar.

End time

. All-day events do

view calendar event

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

•

To see days before or after today, press left or

right on the navigation key (

•

To quickly see a specific date, press the right

soft key (

+

) (

Menu

•

To see your whole week’s events, press the

right soft key (

+

Start

).

Calendar

S

) and scroll to

) (

Week

).

and press

s

).

Go to Date

) to

.

Shortcut:

on your home screen. To see event details, scroll to it

and press the select key (

In the home screen, today’s events appear

s

).

calendar event reminder

The default reminder time for tasks and calendar

items is 15 minutes.

To change the default:

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

the thumb wheel or center select key (

select it.

3

Press the right soft key (+) (

Tools, and press the center select key (

4

Scroll to

Options

and press the center

5

select key (

Scroll to

(

-

Set Reminders

) (

Done

s

).

and press the left soft key

).

Start

Menu

).

Calendar

and press

s

), scroll to

s

) to

).

send calendar event to another device

To use a Bluetooth connection to send a calendar

event to another phone, computer, or device:

1

From the calendar item, press the right soft key

(

+

) (

Menu

).

2

Use the thumb wheel to scroll to

and press the thumb wheel or center

select key (

Note:

Bluetooth if it is not already on.

3

Select the device to which you want to send the

item and press the left soft key (

For more information about Bluetooth connections,

see page 78.

s

) to select it.

Your phone prompts you to turn on

Send via Bluetooth

-

) (

Send

).

other features—personal organizer

97

respond to a meeting request

You can receive and respond to meeting requests on

your phone just like you do in Outlook on your

computer.

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Scroll to your e-mail account and press the center

select key (

4

Scroll to the meeting request and press the

center select key (

5

Press the left soft key

right soft key (

Tentative

s

).

s

+

) (

, and press the center select key (s).

Start

).

(-) (Accept)

Menu

), scroll to

).

Messaging

and

; or press the

Decline

or

s

calculator

1

Press the left soft key (-) (

other features—personal organizer

98

Start

).

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

3

Scroll to

Calculator

and press the center

select key (

Use the keypad to enter numbers and use the

)

navigation key (

operators, press the right soft key (

To enter a decimal, press

or negative, press

s

).

S

) for math functions. For more

#

converter

To quickly convert currency, time, or other

measurements:

1

Press the left soft key (-) (

2

Use the thumb wheel to scroll to

press the thumb wheel or center select key (

to select it.

*

. To change positive

.

Start

).

Accessories

+

Accessories

) (

and

Menu

and

s

).

s

)

Motorola Q 9c User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

HELLOMOTO

contents

start menu

Use and Care

essentials

about this guide

battery

turn it on & off

make a call

answer a call

store a phone number

call a stored number

see your phone number

insert memory card

send a text message

enter text

access multimedia

browse the Web

tips & tricks

basics

display

volume

handsfree speaker

lock & unlock phone

flight mode

file manager

task manager

entertainment

play songs & videos

download & copy files

take & send a photo

record & play videos

personalize

profiles

home screen

home screen shortcuts

start menu

time & date

backlight

answer options

third-party applications

calls

turn off a call alert

recent calls

redial

view missed calls

caller ID

emergency calls

international calls

speed dial

Voicemail

three-way calling

e-mail & messages

set up personal e-mail (such as Yahoo or Gmail)

set up personal e-mail (such as MSN e-mail or Hotmail)

set up corporate e-mail

receive & read e-mail messages

send a message

global address lookup

messaging shortcuts

messaging reference

connections

synchronize

Bluetooth® wireless

cable connections

modem link

using a WiFi card

other features

advanced calling

contacts

more personalizing

call times

network connections

personal organizer