Motorola Q Getting Started Guide

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Getting Started Guide

Sprint Mobile Broadband Smart Device

MOTO Q

by Motorola®

www.sprint.com

Printed in the U.S.A.

Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196

www.hellomoto.com

1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada)

Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

© Motorola, Inc., 2007. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners.

Software Copyright Notice

The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce t he copyrighted software . Accordingly, any copyrig hted software contained in the Motorola products may not be modified, reverseengineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Manual number:6809508A56-A

Microsoft Window Mobile Version 5.0 Radio Version Q2-BP_C_06.15.00R.Q2 Portable RIL Version 2.000 OS 5.1.195 (Build 14960.2.4.0)

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Getting Started With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Section 2: Using Your Device . . . . . . . . . . . . . . . . . . . . . . . 9

2A. About Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Features of Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Getting More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2B. Getting to Know Your Device . . . . . . . . . . . . . . . . . . . . 14

Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Turning Your Device On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Inserting and Removing a miniSD Card . . . . . . . . . . . . . . . . . . . . . 28

2C. Getting Around Your Device . . . . . . . . . . . . . . . . . . . . . 31

Understanding the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Navigating Menus and Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Setting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Locking and Unlocking the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . 40

Locking and Unlocking the Device . . . . . . . . . . . . . . . . . . . . . . . . . . 41

2D. Using Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Turning Off Call Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Using Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Using Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Plus (+) Code Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

2E. Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Entering Letters, Numbers, and Symbols . . . . . . . . . . . . . . . . . . . . 53

Using iTAP® Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

2F. Synchronizing and Using Email . . . . . . . . . . . . . . . . . . . 56

Synchronizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Using Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

2G. Customizing Your Device . . . . . . . . . . . . . . . . . . . . . . . . 73

Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . 74

Using Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Using Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Setting Flight Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Setting Audio Enhancement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

2H. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . . . 85

Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Shooting Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Setting Picture Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

2I. Using Media and Web Features . . . . . . . . . . . . . . . . . . 93

Using the Media Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Using the Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Downloading and Copying Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Using the File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

2J. Using Contacts and Calendar . . . . . . . . . . . . . . . . . . . . 100

Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Using Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

2K. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Turn Bluetooth Power On or Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Pairing With a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Sending Objects to Another Device . . . . . . . . . . . . . . . . . . . . . . . . 109

2L. Using Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . .110

About Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Using Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Section 3: Sprint Service Features . . . . . . . . . . . . . . . . .113

3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . 114

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Using On Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

3B. Sprint Voice Command . . . . . . . . . . . . . . . . . . . . . . . . .127

Getting Started With Sprint Voice Command . . . . . . . . . . . . . . 128

Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Making a Call With Sprint Voice Command . . . . . . . . . . . . . . . . 130

Getting Information With Sprint Voice Command . . . . . . . . . . 131

Section 4: Safety, Warranty, and

Legal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 134

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

FCC Notice To Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Hearing Aid Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Information From the World Health Organization . . . . . . . . . . 149

Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

California Perchlorate Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

4B. Motorola’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Motorola Limited Warranty for

the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

4C. Microsoft End User License Agreement . . . . . . . . . . .163

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Welcome to Sprint

Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, just about whenever you want.

This powerful combination brings you access to more products, more services, and more of what you need, to do more of what you want. Welcome to a future full of possibility. Welcome to the new Sprint.

Welcome and thank you for choosing Sprint.

Introduction

This Getting Started Guide introduces you to Sprint Service and all the features of your new device. It’s divided into four sections:

⽧ Section 1: Getting Started

⽧ Section 2: Using Your Device

⽧ Section 3: Sprint Service Features

⽧ Section 4: Safety, Warranty, and Legal Information

Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new device and service. The Table of Contents and Index will also help you quickly locate specific information.

You'll get the most out of your device if you read each sec tion. However, if you'd like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you'll be ready to use your device in no time.

User Guide Note:

WAR NI NG!

Because of updates in device software, this printed guide may not be the most current version for your device. Visit www.sprint.com and log on to

My Sprint Wirel ess to access the most recent version of

the guide.

Please refer to the Important Safety Information section on page 134 to learn about information that will help you safely use your device. Failure to read and follow the Important Safety Information in this device guide may result in serious bodily injury, death, or property damage.

Section 1

Getting Started

Section 1A

Setting Up Service

In This Section

⽧ Getting Started With Sprint Service

⽧ Setting Up Your Voicemail

⽧ Sprint Account Passwords

⽧ Getting Help

Setting up service on your new device is quick and easy. This section walks you through the necessary steps to unlock your device, set up your voicemail, establish passwords, and contact Sprint for assistance with your wireless service.

2 Section 1A: Setting Up Service

Getting Started With Sprint Service

Determining If Your Device Is Already Activated

If you purchased your device at a Sprint Store, it is probably ready to use. If you received your device in the mail, it probably has been activated; all you need to do is unlock it. If your device is not activated, please call Sprint Customer Service at 1-888-211-4PCS (4727).

Unlocking Your Device

To unlock your device, follow these easy steps:

1. Press and hold the Power/End key (p) to turn the device

on.

2. Press Unlock (left softkey).

To select a softkey, press the button directly below the text

Tip:

appearing on the bottom left and right of your display screen. Softkey actions change according to the screen you are viewing.

3. Enter your four-digit lock code. (For security purposes,

the code is not visible as you type.)

If you can’t recall your lock code, try using the last four digits

Tip:

of either your Social Security number or phone number, or try entering 0000 or NATL (6285). If none of these work, call Sprint Customer Service at 1-888-211-4PCS (4727).

Setting Up Service

Section 1A: Setting Up Service 3

Setting Up Your Voicemail

Unanswered phone calls are automatically transferred to your voicemail, even if your device is in use or turned off. Therefore, you may want to set up your voicemail and personal greeting as soon as your device is activated.

To set up your voicemail:

1. From standby mode, press and hold 1.

2. Follow the system prompts to:

䡲 Create your passcode. 䡲 Record your name announcement. 䡲 Record your greeting. 䡲 Choose whether or not to activate One-Touch

Message Access (a feature that lets you access messages simply by pressing and holding bypassing the need for you to enter your passcode).

Voicemail Passcode

Note:

If you are concerned about unauthorized access to your voicemail account, Sprint recommends that you enable your voicemail passcode.

For more information about using your voicemail, see “Setting Up Your Voicemail” on page 115.

4 Section 1A: Setting Up Service

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy.

Account Password

If you are the account owner, you have an account password to sign on to Customer Service. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else receives the invoice for your Sprint service), you can get a sub-account password at

www.sprint.com.

Voicemail Password

You create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on page 4 for more information on your voicemail password.

Sprint Power Vision Password

You may elect to set up a Sprint Power Vision password. This optional password can be used to authorize the purchase of Premium Services content and to protect personal information

For additional information, or to change your passwords, sign on to 1-888-211-4PCS (4727).

www.sprint .com and to use when calling Sprint

on accounts with more than one phone or device.

www.sprint.com or call Sprint Customer Service at

Setting Up Service

Section 1A: Setting Up Service 5

Getting Help

Visit www.sprint.com

You can go online to:

䢇 Access your account information. 䢇 Check your minutes used (depending on your

Sprint service plan).

䢇 View and pay your bill. 䢇 Make your life easier by enrolling in Sprint online billing

and automatic payment.

䢇 Purchase accessories. 䢇 Shop for the latest phones or devices. 䢇 View other Sprint service plans and options. 䢇 Learn more about the Sprint Power Vision Network and

other great products like games, ringers, screen savers, and more.

Reaching Sprint Customer Service

You can reach Sprint Customer Service many different ways:

䢇 Dial

your device.

䢇 Sign on to your account at www.sprint.com. 䢇 Call us toll-free at 1-888-211-4PCS (4727).

and then press the Call/Answer key (N) on

Receiving Automated Invoicing Information

For your convenience, your device gives you access to invoicing information on your Sprint account. This information includes balance due, payment received, invoicing cycle, and an estimate of the number of minutes used since your last invoicing cycle.

6 Section 1A: Setting Up Service

To access automated invoicing information:

䊳 Press

This service may not be available in all Affiliate areas.

Note:

and then press the Call/Answer key (N).

Sprint 411

You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.

There is a per-call charge to use Sprint 411 and you are billed for airtime.

To call Sprint 411:

䊳 Press

411

and then press the Call/Answer key (N).

Sprint Operator Services

Sprint Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or to a third party.

To access Operator Services:

䊳 Press

For more information or to see the latest in products and services, visit us online at

and then press the Call/Answer key (N).

www.sprint.com.

Setting Up Service

Section 1A: Setting Up Service 7

Section 2

Using Your Device

Section 2A

About Your Device

In This Section

⽧ Features of Your Device

⽧ Getting More Information

Your device is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. This section list some of

the great features of your device and tells you where to get more information on using it.

10 Section 2A: About Your Device

Features of Your Device

Congratulations on the purchase of your wireless smart device. The MOTO Q

by Motorola is lightweight, easy-to-use, and reliable, and it offers many significant features and service options. The following list previews some of those features and provides page numbers where you can find out more:

䢇 Dual band (800/1900 digital MHz) allows you to make

and receive calls while on the Sprint National Network and to roam on other networks where Sprint has implemented roaming agreements.

䢇 Full QWERTY keyboard lets you enter text easily (see

page 52.)

䢇 Email functionality supports multiple email inboxes:

POP3/IMAP4, Microsoft® Exchange, and Good Mobile Messaging™. You can view email and attachments (page

63).

䢇 The synchronization features give you many ways to

synchronize. For example: ActiveSync® with Microsoft® Exchange Server 2003, IrDa (infrared), and the Motorola mini USB connector (page 56).

䢇 SMS Text Messaging (page 121) provides quick and

convenient messaging capabilities.

䢇 The virtually unlimited address book lets you store as

many contacts as available memory will hold and a calendar, both of which you can synchronize with the Microsoft Outlook® contacts and calendar feature on your PC (page 100).

䢇 Speed dial lets you dial phone numbers with fewer key

presses (page 49).

䢇 The miniSD card slot lets you expand your device’s

memory to hold whatever you need (page 28).

About Your Device

Section 2A: About Your Device 11

䢇 Bluetooth® capabilities lets you pair your device to other

Bluetooth devices, including headsets and handsfree devices. You may also pair with a personal computer or handheld device for dial-up networking, using your device as a wireless modem (page 107).

䢇 The built-in camera allows you to take full-color digital

pictures and videos (page 85).

䢇 The media player allows you to enjoy video clips and

listen to audio files with your device (page 94).

䢇 Pocket Internet Explorer® lets you browse the Internet

(page 97).

䢇 Sprint Voice Command lets you dial phone numbers by

saying a name or the digits of a phone number (page 130).

䢇 Voice recognition software that lets you place calls and

perform quick tasks just by using your voice (page 110).

䢇 Your device’s dial-up networking capabilities let you use

your device as a modem to connect you PC to the Internet on Sprint’s network.

12 Section 2A: About Your Device

Getting More Information

Besides this Getting Started Guide, there are many resources you can go to for more information:

䢇 If you need help while using your device, go to the Home

Screen and press Start (left softkey). Then select Help and QuickStart Guide.

䢇 For detailed information on setting up email on your

device, see the Setting Up Email guide that came with your device.

䢇 For more information on using ActiveSync, choose Help

from the ActiveSync menu bar when ActiveSync is open on your PC.

䢇 For more support information, see the Motorola Q

Support Web site at

http://www.motorola.com/support/Q. Yo u

can also contact the Motorola Customer Support Center at 1-800-657-7576 (United States and Canada) or 1-888-390-6456 (TTY/TDD United States for hearing impaired).

䢇 Motorola Software Update is an easy and convenient way

to update your device to the latest available software. Access the tool and check for updates at

http://www.hellomoto.com/update.

䢇 For questions about your account or features available on

the network, contact Sprint or visit

www.sprint.com for the

latest information and help.

About Your Device

Section 2A: About Your Device 13

Section 2B

Getting to Know Your Device

In This Section

⽧ You r D ev ic e

⽧ Accessories

⽧ Turni ng Your Devic e On a nd Off

⽧ Using the Battery and Charger

⽧ Inserting and Removing a miniSD Card

Your device has a lot of functionality packed into a sleek design.

This section describes all the basic physical features of your device and how to use them.

14 Section 2B: Getting to Know Your Device

Your Device

5. Call/Answer

3. Center

2. Navigation

6. Home Key

7. ALT Key

9. Microphone

8. Message/Display

15. Power/End

16. Right

4. Left Softkey

17. Undo/Back

14. Enter Key

13. Caps Key

11. Speakerphone/

Off Key

12. Camera Key

Voice Recognition

10. Space Key

Key

1. Earpiece

Select Key

Softkey

Front View of Your Device

Your D e v ice

Section 2B: Getting to Know Your Device 15

Side Views of Your Device

22. Thumb Wheel

21. Undo/Back Button

18. Infrared Port

19. Memory Card Slot

20. Mini-USB Port

16 Section 2B: Getting to Know Your Device

Back View of Your Device

23. Headset Jack

24. Camera Lens

25. Camera

27. Battery Door

26. Speakers

Flash

Release Button

Your D e v ice

Section 2B: Getting to Know Your Device 17

Key Functions

1. Earpiece lets your hear the caller and automated

prompts.

2. Navigation Key (S) scrolls through the device’s menu

options and highlights items on the display. Use it to move up, down, left, and right.

3. Center Select Key (s) selects the highlighted item when

navigating through a menu or around the display.

4. Left Softkey lets you select actions and menu items

appearing on the bottom left of the display screen.

5. Call/Answer Key (N) allows you to place or receive calls,

answer Call Waiting, and use Three-Way Calling.

6. Home Key (Y) returns you to the Home Screen and gives

you a shortcut to some frequently used functions. Press the Home key (Y) to return to the Home Screen. Press and hold the Home key (Y) to display a Quick List of frequently used functions.

7. ALT Key () selects a text entry mode.

8. Message/Display Off Key ( ) takes you to your

message Inbox.

9. Microphone allows the other caller to hear you clearly

when you are speaking to them.

10. Space Bar makes a space when you are entering text.

11. Speakerphone/Voice Recognition Key ( ) turns the

spe akerphon e on during a call . In standby mo de, th e key activates voice recognition.

12. Camera Key (Í) allows you to activate the built-in

camera.

13. Caps Key (Â) allows you to change between uppercase,

lowercase, and caps lock within a text input mode.

18 Section 2B: Getting to Know Your Device

14. Enter Key (Á) starts a new line of text. When you are not

in text entry mode, it selects the highlighted item when navigating through a menu or around the display.

15. Power/End Key (O) powers your device on and off and

ends a call. Press and hold the Power/End key (O) for seconds to turn your device on or off. Press the Power/ End key (O)

to end a call.

16. Right Softkey lets you select actions and menu items

appearing on the bottom right of the display screen.

17. Undo/Back Key (À) deletes characters from the display in

text entry mode. When you are not in text entry mode, it takes you to the previous screen or menu. This has the same function as the Undo/Back button on the side of your device.

18. Infrared Port allows you synchronize and exchange files

with an infrared-capable PC or other infrared-capable device.

19. Memory Card Slot is where you insert a miniSD

(Secure Digital) memory card to expand the device’s available memory space.

20. Mini-USB Port allows you to plug in the battery charger

or a mini-USB cable.

21. Undo/Back Button takes you to the previous screen or

menu. This has the same function as the Undo/Back key on the keypad.

22. Thumb Wheel scrolls and selects through menu options

and highlights items on the display. Turn the thumb wheel to scroll. Press it to select the highlighted item. It also controls volume. Press and hold and then turn the thumb wheel to adjust the earpiece, speaker, or headset volume.

23. Headset Jack lets you connect your stereo headset to

your device.

Your D e v ice

Section 2B: Getting to Know Your Device 19

24. Camera Lens lets you capture clear pictures and videos.

25. Camera Flash help illuminate the pictures you take.

26. Speakers are stereo-quality speakers.

27. Battery Door Release Button lets you open the battery

door.

Accessories

Your device comes with a Lithium Ion (Li-Ion) battery, a charger, and a mini-USB data cable.

Various accessories are available for use with your MOTO Q, including miniSD (Secure Digital) memory cards, stereo headsets, cases, vehicle power chargers, hands-free accessories, and more.

To order additional accessories, go to 1-888-242-4187, or stop by any Sprint Store. For information on Sprint Store locations, go to

It is best to carry your device in approved holsters or cases as

Note:

to not damage it by placing it in your pockets, purses, or bags.

www.sprint.com, call

www.sprintstorelocator.com.

20 Section 2B: Getting to Know Your Device

Turning Your Device On and Off

Turning Your Device On

To tu rn you r d evi ce on :

䊳 Press and hold the Power/En d key (O) for

approximately two seconds or until the display turns on.

As your device connects to the network, you see a connecting message. You may be required to enter identifying information to use your device or to access specific features.

Turning Your Device Off

To turn your device off:

䊳 Press and hold the Power/End key (O) for three seconds

until you see the powering down animation on the display screen.

Your screen remains blank while your device is off (unless the battery is charging).

Your D e v ice

Section 2B: Getting to Know Your Device 21

Using the Battery and Charger

WAR NIN G!

Use only Sprint-approved or Motorola-approved batteries and chargers with your device. The failure to use a Sprint-approved or Motorola-approved battery and charger may increase the risk that your device will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage.

Sprint-approved or Motorola-approved batteries and accessories can be found at Sprint Stores, through Motorola; or call 1-888-242-4187 to order. They’re also available at

www.sprint.com — click on the Accessories tab and then click

Sprint Accessories.

Battery Capacity

Your device is equipped with a Lithium Ion (Li-Ion) battery. It allows you to recharge your battery before it is fully drained.

Long backlight settings, searching for service, vibrate mode,

Note:

browser use, and other variables may affect battery life.

Be sure to watch the battery level indicator and charge the battery before it runs out of power.

22 Section 2B: Getting to Know Your Device

Battery Use and Maintenance

䢇 Sprint-approved or Motorola-approved Li-Ion chargers

provide optimum performance. Other chargers may not fully charge the Li-Ion battery or may yield a reduced number of lifetime charge cycles.

䢇 Extreme temperatures degrade battery performance. Do

not store the battery where temperatures exceed 140°F (60°C) or fall below -4°F (-20°C).

䢇 Li-Ion batteries have a self-discharge rate and, without

use, lose about 1% of their charge per day.

Installing the Battery

To install the Li-Ion battery:

1. Make sure the device is powered off.

2. Slide the battery door release button toward the

bottom of your device.

Your D e v ice

Section 2B: Getting to Know Your Device 23

3. While holding the battery door release button, lift out

the battery door.

4. Insert the top of the battery into the battery area. Be

sure the gold-colored areas on the battery are touching the battery contacts on the device.

5. Press the battery down to secure it.

6. Replace the battery door and press it gently until you

hear a click.

24 Section 2B: Getting to Know Your Device

Removing the Battery

To remove your battery:

1. Make sure the device is powered off.

2. Slide the battery door release button toward the

bottom of your device.

3. While holding the battery door release button, lift out

the battery door.

WAR NIN G!

Do not handle a damaged or leaking Li-Ion battery as you can be burned.

Charging the Battery

Your device’s Li-Ion battery is rechargeable and should be charged as soon as possible so you can begin using your device.

Keeping track of your battery’s charge is important. If your battery level becomes too low, your device automatically turns off, and you will lose all the information you were just working on. For a quick check of your device’s battery level, glance at the battery charge indicator located in the upperright corner of the display screen. If the battery charge is getting too low, the battery icon blinks and the device sounds a warning tone.

Always use a Sprint-approved or Motorola-approved desktop charger, travel charger, or vehicle power adapter to charge your battery.

Section 2B: Getting to Know Your Device 25

Your D e v ice

Using the Charger

To use the charger provided with your device:

1. Plug the charger into an electrical outlet.

2. Plug the other end of the charger into the accessory

connector.

Your display screen lets you know the battery is charging. With the approved Li-Ion battery, you can recharge the battery before it completely runs down.

You can also charge your battery using a Motorola-approved

Tip:

USB cable and a computer that supports charging through its USB port.

26 Section 2B: Getting to Know Your Device

If your battery has been completely drained, it cannot be

Note:

charged via the USB cable plugged into the computer (this connection will only maintain current battery life). Use a wall charger or car charger to recharge the battery. Some computer USB ports provide a higher current than others, and will provide more rapid charging.

The mini-USB port does not support headphones. You must use 2.5 mm headphones or a Bluetooth stereo headset.

Your D e v ice

Section 2B: Getting to Know Your Device 27

Inserting and Removing a miniSD Card

Your device supports the use of an optional miniSD (Secure Digital) memory card (available separately) to expand the device's available memory space. You can use cards with up to 1GB in memory.

Using memory cards allows you to easily store images, videos, music, and voice data in your device.

Don’t bend or scratch your memory card. Keep it away from

Note:

static electricity, water, and dirt.

The miniSD card and its adapter can be easily damaged by improper operation. Please be careful when inserting, removing, or handling them.

To insert a miniSD card into your device:

1. Open the memory slot cover. Place fingernail on bottom

ridge of infrared port and lift rubber cover from the memory slot.

28 Section 2B: Getting to Know Your Device

2. Insert miniSD, with the contacts facing down, into the

exposed memory slot.

The writing on the miniSD card should face up.

Tip:

3. Press in on the memory card until it clicks into place.

4. Place memory card cover back in place and push to

close.

Make sure your battery is fully charged before using a miniSD

Note:

card. Your data may become damaged or unusable if the battery runs out while using the miniSD card.

Be sure to use only recommended miniSD cards (64MB— 2GB). Using non-recommended miniSD cards could cause data loss and damage your device.

Your D e v ice

Section 2B: Getting to Know Your Device 29

To remove a miniSD card from your device:

DO NOT remove your memory card while your device is using

Note:

it or writing files on it. Doing so will result in loss or damage of data.

1. Open memory slot cover.

2. Press in on the memory card to eject it from the holder.

3. Gently slide out the miniSD card from the memory card

slot.

4. Place memory card cover back in place and push to

close.

30 Section 2B: Getting to Know Your Device

Section 2C

Getting Around Your Device

In This Section

⽧ Understanding the Home Screen

⽧ Navigating Menus and Lists

⽧ Displaying Your Phone Number

⽧ Setting the Volume

⽧ Locking and Unlocking the Keypad

⽧ Locking and Unlocking the Device

Your device is designed to be easy to use. This section describes how to navigate the Home Screen and read the icons on it; how to navigate the main menu and other menus and lists; how perform other basic tasks you may want to know about before your begin using your device.

Getting Around

Section 2C: Getting Around Your Device 31

Understanding the Home Screen

The Home Screen displays when you turn on the device. You can access all the functions of your device from the Home Screen.

䢇 To navigate icons or text in the Home Screen, press the

Navigation key (S) up, down, left, or right, or turn the thumb wheel. To select the highlighted item and perform the action associated with it, press the Center Select key (s) or press the thumb wheel.

䢇 Press the Home key (Y) to return to the Home Screen. 䢇 To dial a number from the Home Screen, press number

keys and then press the Call/Answer key (N).

Home Screen Details

When you get your device, the Home Screen may look something like the screen shown on the following page. This is the default Sprint Home Screen layout.

You can choose another layout, as well as customize the look of your Home Screen in other ways, by following the instructions in “Customizing the Home Screen” on page 78.

Some Home Screen layouts show you more information and options than others (the default Sprint Home Screen layout shows the most), but all Home Screen layouts show softkey labels and the status indicator row.

Other information and options on the Home Screen include: time and date; shortcuts to main menu items; voicemail, email, and text messages; your current profile; and your upcoming Calendar appointments.

32 Section 2C: Getting Around Your Device

Softkey Labels

Status Indicator Row

Main menu shortcuts, messages, profile, Calendar, and more

Softkey labels show the current softkey functions.

On the Home Screen, the left softkey label is always Start. This takes you to the main menu.

Status Indicator Row

Status indicators display at the top of the Home Screen. These are some of the status indicators that may appear in the status indicator row:

䢇 Signal Strength Indicator (0)– Vertical bars show the

strength of the network connection. You can’t make or receive calls when no vertical bars are displayed.

Section 2C: Getting Around Your Device 33

Getting Around

䢇 Battery Level Indicator (J)– Vertical bars show the

battery charge level. Recharge the battery when your device shows one or two bars. Arrow indicators above the battery indicator, signifies data transfer to the device.

䢇 Roam Indicator – The roam indicator ã shows when your

device is seeking or using a network other than the Sprint National Network. Other indicators can include:

䡲 / – EvDO network. 䡲 + – roaming unavailable.

䢇 Message Indicators – Show when you receive new

messages. Indicators can include:

䡲 C – new email or text message. 䡲 B – voicemail message.

䢇 Location/Data Indicator – Shows when your device can

send location information # or not $. When in a data session (data is currently being transferred to the device), the data indicator (a) is displayed. If double arrows (e) are displayed, your device is ready and capable of a data transfer session.

Location and Data Indicators do not display on the screen

Note:

simultaneously.

䢇 Bluetooth Indicator – Shows Bluetooth connection status.

Indicators can include:

䡲 E – Bluetooth wireless connection.

䢇 Profile Indicator – Shows the profile setting icon, if the

profile has an icon associated with it:

䡲 < – meeting. 䡲 Q – silent. 䡲 % – speakerphone.

34 Section 2C: Getting Around Your Device

Other Home Screen Details

Depending on the Home Screen layout you choose, you may see any of the following on your Home Screen:

䢇 The time alone or the time and date. 䢇 Your roaming status: home service or roaming. 䢇 Shortcuts to main menu items you recently used. Select

these icons return to the corresponding main menu item.

䢇 Your voicemail. This shows how many voicemail

messages you have and is a shortcut to your voicemail.

䢇 Your text messages alone or your text messages and

email messages. This shows how many messages you have and is a shortcut to your messages.

䢇 Your profile. This shows your current profile and is a

shortcut to the profiles menu.

䢇 Your Calendar. This shows your upcoming appointments

and is a shortcut to your Calendar.

䢇 A permanent shortcut to Pocket MSN.

Getting Around

Section 2C: Getting Around Your Device 35

Navigating Menus and Lists

From the Home Screen, press Start (left softkey) to open the main menu.

Press the Navigation key (S) up, down, left, or right, or turn the thumb wheel to see more menu items.

After you navigate to a program or other item you want to open, press the Center Select key (s) or thumb wheel to open the program or item.

The Main Menu

The following items are available in the main menu:

䢇 g – Internet Explorer. 䢇 O – On Demand. 䢇 c – Windows Media. 䢇 G org – Good Mobile Messaging. 䢇 A – ActiveSync. 䢇 U – Messaging:

䡲 Text Messages. 䡲 Outlook E-Mail.

䡲 Personal email accounts you set up. 䢇 G – Calendar. 䢇 M – Settings:

䡲 Call Options.

䡲 Sounds.

䡲 Profiles.

䡲 Home Screen.

䡲 Clock & Alarm.

䡲 Connections.

䡲 Security.

36 Section 2C: Getting Around Your Device

䡲 Remove Programs.

䡲 Power Management.

䡲 Accessibility.

䡲 Regional Settings.

䡲 Owner Information.

䡲 About.

䡲 Error Reporting.

䡲 Phone Settings.

䡲 TTY Settings.

䡲 Unread Message Alert.

䡲 Te x t Inp u t Set t ings .

䡲 PCS Vision. 䢇 m – Tasks. 䢇 I – Call History. 䢇 K – Contacts. 䢇 i – Speed Dial. 䢇 t – Voice Recognition. 䢇 Y – Voice Notes. 䢇 0 – Bluetooth. 䢇 O – Games. 䢇 s – File Manager. 䢇 1 – Help and QuickStart. 䢇 r – Media Center. 䢇 a – Pictures & Videos. 䢇 e – Pocket MSN. 䢇 S – Accessories. 䢇 S – Debug Apps. 䢇 S – System Tools.

Getting Around

Section 2C: Getting Around Your Device 37

Other Menus and Lists

Some features require you to select an option from a list.

To navigate these screens:

䢇 Scroll up or down to highlight the option you want. 䢇 In a numbered list, press a number key to select an option. 䢇 In an alphabetized list, use the keyboard and press the

first letter of the desired item and the device will select the closest matching list option.

䢇 When an option has a list of possible settings, noted by an

arrow displayed next to the option, scroll left or right to select the setting.

䢇 When an option has a list of possible numeric values,

press a number key to set the value.

䢇 The More... option appears when a menu or list has more

items than fit on the screen. Select More... to view more items as that menu or list.

䢇 Press Menu (usually the right softkey) to display

additional options.

38 Section 2C: Getting Around Your Device

Displaying Your Phone Number

Just in case you forget your phone number, your device can remind you.

To di sp lay your ph on e n um be r:

1. Press Start (left softkey).

2. Select Settings > Phone Settings > My Telephone Number.

Setting the Volume

The thumb wheel on your device lets you set the volume of the sound coming from the earpiece, speaker, or headset.

To adjust the volume of the sound coming from the earpiece, speaker, or headset:

1. Press and hold the thumb wheel until the volume

screen appears.

You can do this from the Home Screen or a variety of other

Note:

screens within your device.

2. Turn the thumb wheel to adjust the volume.

3. Press Done (left softkey) or wait for the previous screen

to reappear.

Getting Around

Section 2C: Getting Around Your Device 39

Locking and Unlocking the Keypad

You can lock your device’s keypad to prevent buttons from being accidentally pressed when you are not using the device.

To lock the keypad:

1. Press and hold the Home key (Y).

2. When the Quick List displays, highlight and select Key

lock. After the keypad is locked, the left softkey changes to Unlock.

Shortcut:

To unlock the device keypad:

To quickly lock the keypad press the Home key (Y) and then the space bar.

1. Press Unlock (left softkey).

2. When the unlock screen displays, press the * key.

To unlock, you do not need to press the ALT key ( ).

40 Section 2C: Getting Around Your Device

Locking and Unlocking the Device

You can lock your device to keep others from using it.

To lock your device:

1. Press and hold the Home key (Y). The Quick List

displays.

2. Highlight and select Device lock.

To unlock your device:

1. Press Unlock (left softkey).

2. When the unlock screen displays, enter your password

and press Done (left softkey).

Be certain to remember your password. Without your

Tip:

password, you can reset your device, but it will result in the

loss of your personalized settings and all content stored in

device memory. To perform a hard reset, hold down the Ce nter

Select

key (s) for five seconds while turning the device on.

You can make emergency calls on a locked device (see

Note:

page 45). A locked device still rings or vibrates for incoming

calls or messages, but you do not need to unlock it to answer

a call.

Getting Around

Section 2C: Getting Around Your Device 41

Section 2D

Using Calling Features

In This Section

⽧ Making and Answering Calls

⽧ Calling Emergency Numbers

⽧ Turning Off Call Alerts

⽧ Using Call History

⽧ Using Speed Dial

⽧ Redialing a Number

⽧ Plus (+) Code Dialing

Making calls from your wireless device is as easy as making a call from any landline phone. This section tells you how to do it and

describes your device’s many other calling features.

42 Section 2D: Using Calling Features

Making and Answering Calls

To make a call using the keypad:

1. From the Home Screen, press the number keys to enter

a phone number.

2. Press the Call/Answer key (N) to make the call.

3. To end the call, press the Powe r/End (O).

To answer an incoming call:

1. When your device rings, vibrates, or otherwise indicates

you have an incoming call, press the Call/Answer key (N) or the Accept (left softkey) to answer.

2. To end the call, press the Power/End key (O).

You also have these options when you receive a call:

䡲 If you are busy when a call comes in, press Ignore

(right softkey) to send the call directly to voicemail.

䡲 If you want to put a call on hold, press the

Call/Answer key (N). To return to the call, press the Call/Answer key (N).

䡲 If you are on a call and another incoming call comes

in, you can choose to Answer the call or Wait . If you answer the call, the first call is put on hold and the second is active. If you choose Wait , the second call is directed to voicemail.

䡲 To switch between the two active calls, press and

hold the # key.

Calling Features

To set your device to let you answer calls by pressing any key:

Tip:

Press Start (left softkey) and then select Settings > Call Options.

Select the

Any key answer checkbox. Press Done (left softkey).

Section 2D: Using Calling Features 43

Making Calls From the Contacts List

You can quickly dial a phone number from the contacts list.

To make a call from the contacts list:

1. Press Start (left softkey).

2. Select Contacts.

3. Select the contact phone number you want to call.

4. Press the Call/Answer key (N) to make the call.

5. To end the call, press the Power/End key (O).

If you have a long list of contacts, you can use a shortcut to

Tip:

find the contact you want. Enter the first few letters of the

contact's name. The device searches through the contact list

and displays the name.

Making a Call From a Hyperlink Phone Number

You can quickly dial a phone number from an email or text message that contains a hyperlink phone number. A hyperlink phone number is underlined in the same manner as a Web site address.

1. From a message containing a hyperlink phone number,

select the phone number.

2. Press the Call/Answer key (N) to make the call.

3. To end the call, press the Power/End key (O).

44 Section 2D: Using Calling Features

Calling Emergency Numbers

You can place calls to 911 — dial 911 and press the Call/Answer key (N) — even if your device is locked or your account is restricted.

Enhanced 911 (E911) Information

This device features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available.

When you place an emergency 911 call, the GPS feature of your device begins to seek information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.

IMPORTANT

Always report your location to the 911 o perator when placing an emergency call.

call takers, known as Public Safety Answering Points (PSAPs) may not be equipped to receive GPS location information from your phone.

Some designated emergency

Turning Off Call Alerts

You can roll the thumb wheel to turn off the ringer before answering the call.

Section 2D: Using Calling Features 45

Calling Features

Using Speakerphone

The use of wireless phones while driving may cause

Note:

distraction. Discontinue a call if you can’t concentrate on

driving. Additionally, the use of wireless devices and their

accessories may be prohibited or restricted in certain areas.

Always obey the laws and regulations on the use of these

products.

You can use your device’s handsfree speaker on calls without holding the device to your ear.

To turn on speakerphone during a call:

䊳 Press the Speakerphone/Voice Recognition key ( ).

䊳 Press Menu (right softkey) and then select Speakerphone

On.

When your device is connected to a car kit or headset, sound

Note:

does not come out of the speaker on the device.

With a Bluetooth headset, press Menu > Handsfree Off and

then press Menu > Speakerphone On.

To turn off speakerphone during a call, after you have turned it on:

䊳 Press the Speakerphone/Voice Recognition key ( )

again.

䊳 Press Menu (right softkey) and then select Speakerphone

Off.

46 Section 2D: Using Calling Features

Using Call History

Your device keeps a list of incoming and outgoing calls, even for calls that didn’t connect. The most recent calls are listed first. The oldest calls are deleted as new calls are added.

To view a Call History entry:

1. Press Start (left softkey).

2. Select Call History.

3. Highlight a call.

䡲 To call the number, press the Call/Answer key (N).

䡲 To see call details (like time and date), press the

Center Select key (s).

䡲 To see menu options, press Menu (right softkey)

from the Call History screen. This menu includes:

⽧ Find Contact – Find this device number in your

Contacts.

⽧ Send Text Message – Send a text message to this

phone number.

⽧ E-mail – Send an email message to this Contact. ⽧ View Timers – View the call times for this call and

all calls.

⽧ Delete/Delete List – Delete this call from the Call

History.

⽧ Save to Contacts – Save this number to a Contact. ⽧ Filter – Filter all calls in the Call History list.

Filtering calls allows you to group calls in a specific matter. For example, if you filter the list for all Missed Calls, all the incoming phone calls that you did not answer will be listed first.

Calling Features

Section 2D: Using Calling Features 47

Viewing Missed Calls

Your device keeps a record of your unanswered calls.

To view calls you received but did not answer:

1. Press Start (left softkey).

2. Select Call History.

3. Press Menu (right softkey).

4. Select Filter.

5. Select Missed Calls.

Tracking Call Times and Costs

Your device keeps an approximate record of your call times and costs by tracking your network connect time.

Network connection time is the elapsed time from the moment you attempt to connect a call to the moment you end the call by pressing the Power/End key (O). This time includes busy signals and ringing.

IMPORTANT

The amount of network connection time you track on your resettable timer may not equal t he amount of time for which you are billed by Sprint. For billing information, contact Sprint.

To view call times:

1. Press Start (left softkey).

2. Select Call History.

3. Press Menu (right softkey).

4. Select View Timers.

48 Section 2D: Using Calling Features

To reset all call timers to zero, except for the Lifetime calls timer:

1. Press Start (left softkey).

2. Select Call History.

3. Press Menu (right softkey).

4. Select View Timers.

5. Press Menu (right softkey).

6. Select Reset Timers.

Using Speed Dial

You can use speed dialing in two ways:

䢇 Quick access for up to 98 phone numbers. 䢇 Shortcuts to features found in the Start menu including

email, calendar, and Bluetooth Manager.

To access speed dial entries, press and hold the single-digit speed dial number for one second. If the speed dial is two digits, press the first digit, then press and hold the second digit. The device dials the phone number, opens a new email message, or goes to the Web page.

Speed dial 1 is reserved for calling your voicemail.

Note:

Phone Numbers

You can set the speed dial to call the entries in your contact list.

To add a speed dial entry from your contacts list:

1. Press Contac ts (right softkey).

— or — Press Start (left softkey) and select Contacts.

Calling Features

Section 2D: Using Calling Features 49

2. Highlight the contact containing the number you want

to create a speed dial for.

3. Press the Center Select key (s) to display the contact’s

details.

4. Highlight the phone number, email address, or Web

page for which to create the speed dial.

5. Press Menu (right softkey).

6. Select Add to Speed Dial.

7. In the Keypad Assignmen t field, select the speed dial

number to use.

8. Press Done (left softkey).

Menu Shortcuts

You can set a shortcut speed dial to open an application on your device.

To add a speed dial entry to open an application:

1. Press Start (left softkey).

2. Scroll to the icon of the application for which you want a

shortcut.

3. Press Menu (right softkey).

4. Select Add to Speed Dial.

5. In the Keypad Assignmen t area, select the speed dial

number to use.

6. Press Done.

Deleting Speed Dial Entries

To delete a speed dial entry:

1. Press Start (left softkey).

2. Select Speed Dial.

3. Select the speed dial entry you want to delete.

50 Section 2D: Using Calling Features

4. Press Menu (right softkey).

5. Select Delete.

6. Press Yes (left softkey) to confirm.

Redialing a Number

To redial a number you recently called:

1. Press the Call/Answer key (N) from the Home Screen to

see the dialed calls list.

2. Highlight the entry you want to call, then press the

Call/Answer key (N) again.

If you hear a busy signal and you see Call Failed, Number Busy, press the Call/Answer key (N) to redial the number. When the call goes through, your device rings or vibrates one time, displays Redial Successful, and connects the call.

Plus (+) Code Dialing

When placing international calls, you can use Plus Code Dialing to automatically enter the international access code for your location. From the United States, this number is usually 011.

To make a call using Plus Code Dialing:

1. Press and hold 0 until a “+” appears on your display

screen.

2. Dial the country code and phone number you’re calling

and press the Call/Answer key (N). (The access code for international dialing is automatically dialed, followed by the country code and phone number.)

Section 2D: Using Calling Features 51

Calling Features

Section 2E

Entering Text

In This Section

⽧ Entering Letters, Numbers, and Symbols

⽧ Using iTAP® Mode

Your device has a full QWERTY keyboard, much like your PC keyboard, to make entering text easy. This section tells you how

to use the keyboard to enter letters numbers, and symbols, and how use your device’s predictive text feature.

52 Section 2E: Entering Text

Entering Letters, Numbers, and Symbols

You can enter letters, numbers, and symbols using the keypad. Your device gives you three text entry modes to help you, depending on what type of characters you want to enter.

In many screens that allow you to enter text, your device automatically goes to the text entry mode most appropriate to the kind of characters usually entered in the field you are entering text in. Press the ALT key ( ) to change a text entry mode.

Text Entry Mode Status Indicators

The status indicator at the top right of the display screen shows the entry mode you are currently using:

䢇 Primary key entry (i) – In this mode, pressing a key

causes the character at the bottom the key to appear. This is the mode you would use for entering letters. Within primary entry mode, you can chose the capitalization of the letters you type by pressing the Caps key (Â):

䡲 Lowercase (the primary entry mode icon appears as

“abc”) – Letters you type will be lowercase until you press the Caps key (Â).

䡲 Caps (the primary entry mode icon appears as

“Abc”) – The next letter you type will be capitalized. After that, letters you type will be lowercase.

䡲 Caps lock (the primary entry mode icon appears as

“ABC”) – Letters you type will be capitalized until you press the Caps key (Â) again.

Entering Text

Section 2E: Entering Text 53

䢇 Secondary key entry (Ã) – In this mode, the next key you

press will cause the character at the top of the key to appear. After that, your device returns to primary key entry mode. This mode is best for entering a single digit or one of the punctuation marks or symbols that appear at the tops of the keys on your device keypad.

䢇 Secondary key lock (Ä) – In this mode, the keys you press

will cause the character at the top of the key to appear until you change text entry modes by pressing the ALT key ( ). This mode is best for entering strings of digits, like phone numbers.

Text Entry Tips

When you are entering text, these tips will help you:

䢇 To backspace and delete a single character in any input

mode, press the Back key (À).

䢇 To backspace and delete an entire text or numeric field in

any input mode, press and hold the Back key (À).

䢇 To enter a symbol that does not appear on your keypad,

press the ALT key ( ) and then the Caps key (Â). The Symbols page displays, giving you many symbols to choose from. Navigate to highlight the symbol you the symbol you want and then press the Center Select key (s) to select it.

䢇 To start a new line, press Enter (Á).

54 Section 2E: Entering Text

Using iTAP® Mode

The iTAP software combines your key presses into common words, and predicts each word as you enter it.

When the word you want appears, move on to the next word. If you want a different word, continue pressing keypad keys to enter the remaining characters.

When iTAP mode is on, the text entry mode status indicators in “Text Entry Mode Status Indicators” on page 53 appear underlined.

To turn iTAP mode off or on:

1. Press Start (left softkey).

2. Select Settings > Text Input Settings.

3. Select the Text Prediction checkbox to toggle iTAP mode

on or off.

Entering Text

Section 2E: Entering Text 55

Section 2F

Synchronizing and Using Email

In This Section

⽧ Synchronizing

⽧ Using Email

You can synchronize information on your device over the air or while connected to your PC. Among other benefits, this feature

allows you to access your email accounts from your device. This section describes the types of synchronization available, tells you how to use them, and tells you how to use the email feature available on your device.

IMPORTANT

Before You Sy nchronize

Before attempting to use email, synchronize information, or set up your device to synchronize using a PC as described in this section, read and follow the instructions in the Setting Up Email guide to set up your email accounts on your device and set your synchronization options.

56 Section 2F: Synchronizing and Using Email

Synchronizing

You can synchronize the information on your device in two ways:

䢇 Over the air, wirelessly, from a server. 䢇 Using your desktop computer (PC) and a USB cable

connection, Bluetooth connection, or infrared connection.

The types of information you can synchronize depends on the type of connection you are making:

䢇 If you are synchronizing over the air directly to your

company’s Microsoft Exchange Server using the ActiveSync program on your device, you can synchronize email, contacts, calendar, and tasks.

䢇 If you are synchronizing over the air to your company’s

server using Good Mobile Messaging, you can synchronize email, contacts, calendar, tasks, and notes.

䢇 If you are synchronizing over the air to your MSN

Hotmail® account or other ISP or Web-based personal email account, you can synchronize email.

䢇 If you are synchronizing using your PC and a USB cable,

Bluetooth, or infrared connection, you can synchronize email, contacts, calendar, and media. To do this, you must install the ActiveSync program that came with your device onto your PC.

Synchronizing Over the Air

You can use your device to synchronize email and other information over the air. To learn how to do this, see the Setting Up Email guide that came with your device. This guide helps you determine which over-the-air email set-up you want to use on your device, tells you how to set up email on your device, and how to synchronize over the air.

Sync and Email

Section 2F: Synchronizing and Using Email 57

Use the instructions in the Setting Up Email guide to set up your email accounts on your device and set your synchronization options before attempting to use email, synchronize information, or set up your device to synchronize using a PC.

Synchronizing Using a PC

Note:

If you want to synchronize information over the air directly to your company’s Microsoft Exchange Server, follow the instructions for setting up an Exchange Server account in the Setting Up Email guide before following the instruc tions in this section.

You can use Microsoft ActiveSync version 4.2 or later to synchronize information between your device and PC. Microsoft ActiveSync version 4.2 is on the CD included with your device.

ActiveSync compares your device’s email messages, contact information, calendar appointments, and media files to those on your computer and then updates to the most recent information.

You can also use Windows Media Player version 10 or later to synchronize your media files (see “Using the Media Player” on page 94).

58 Section 2F: Synchronizing and Using Email

Installing and Setting Up ActiveSync

To synchronize information on your device with a PC, you must install Microsoft ActiveSync software on your PC.

Sync and Email

Caution:

Verify the minimum requirements for your computer and the operating system at the Microsoft Mobile Phone Web site ( http://www.microsoft.com/windowsmobile) before installing the software.

To install ActiveSync on your PC:

1. Insert the ActiveSync CD that came with your device

into your computer.

2. When the main screen appears, click under Applications.

3. In the Applications screen, click on the area indicated to

install ActiveSync.

4. Follow the prompts to install ActiveSync.

To complete the ActiveSync set up:

1. After setup completes, connect your device to your

computer using the mini-USB cable. The device drivers install on your computer and then the Sync Setup Wizard automatically starts.

2. Follow the prompts to complete the Sync Setup Wizard.

Note:

You can configure an Exchange Server connection to synchronize directly with Exchange Server and Outlook email clients. The Sync Setup Wizard may prompt you for the name of the Exchange Server, your user name, password, and domain name. This is the same information you should have already used when setting up an Exchange Server account using the ActiveSync program on your device, as described in the Setting Up Email guide that came with your device.

Section 2F: Synchronizing and Using Email 59

3. When you finish the Sync Setup Wizard, ActiveSync

starts to synchronize automatically with your device. After synchronization completes, you can disconnect your device from your PC.

Note:

You may need to restart your computer.

Synchronizing Via a Cable Connection

After ActiveSync is installed on your PC, you can connect it to your device and synchronize via a cable connection.

To synchronize via a cable connection:

1. Turn on t he devi ce.

2. Connect your device to your PC using the supplied USB

cable.

Note:

For more information, see “Connecting a mobile device to a PC” in ActiveSync Help on your PC (open the ActiveSync program and use the Help menu) or the Microsoft Web site for ActiveSync or the Motorola Q Support Web site at

http://www.motorola.com/support/Q. You can also contact

the Motorola Customer Support Center at 1-800-657-7576 (United States and Canada) or 1-888-390-6456 (TTY/TDD United States for hearing impaired).

60 Section 2F: Synchronizing and Using Email

Synchronizing Via Bluetooth

After ActiveSync is installed on your PC, you can connect it to your device and synchronize via Bluetooth.

Sync and Email

Note:

To use this feature, your PC must be equipped with Bluetooth or a Bluetooth PC adaptor accessory.

To synchronize via Bluetooth:

1. Follow the instructions in ActiveSync Help for

configuring Bluetooth on your PC to support ActiveSync.

2. Turn on t he devi ce.

3. On your device, verify that Bluetooth is turned on:

䡲 Press Start (left softkey).

䡲 Select Bluetooth > Bluetooth Manager > Settings.

䡲 To g g l e Status to Bluetooth ON.

4. Return to the Home Screen.

5. Press Start (left softkey).

6. Select ActiveSync.

7. Select Menu > Connect via Bluetooth. Ensure that the

device and PC are within close range.

8. If this is the first time you have connected to this PC via

Bluetooth, you must complete the Bluetooth wizard on the device and set up a Bluetooth partnership with the PC before synchronizing.

9. Select Sync.

10. When finished, select Menu > Disconnect Bluetooth.

11. To preserve battery power on your device, turn off

Bluetooth (see page 108).

Section 2F: Synchronizing and Using Email 61

Synchronizing Via Infrared

After ActiveSync is installed on your PC, you can connect it to your device and synchronize via infrared.

Note:

To synchronize via infrared:

To use this feature, your PC must be equipped with infrared capability.

1. Follow the instructions in ActiveSync Help on the PC for

setting up your PC to receive infrared signals.

2. Turn on t he devi ce.

3. On your device, verify that IR is turned on:

䡲 Press Start (left softkey).

䡲 Select Settings > Connections > Beam.

䡲 Select Receive incoming beams.

4. Line up the infrared ports on your device and PC so that

they are unobstructed and within close range.

5. Return to the Home Screen.

6. Press Start (left softkey).

7. Select ActiveSync.

8. Select Menu > Connect via IR.

9. Select Sync.

62 Section 2F: Synchronizing and Using Email

Using Email

Before you begin using email on your device, you must set up the email accounts you want to use. To learn how to set up email on your device, see the Setting Up Email guide that came with your device.

Receiving and Reading Messages

When you receive an email message, you can read it right away or go to your email message list to read it.

Reading New Messages

When you receive a message your device plays an alert and displays New Message with a message indicator such as C.

To view a new email message:

䊳 Press Read.

䊳 Or, select the message notification area on the Home

screen.

Going to Your Email Messages

To go to your email messages:

1. Press Start (left softkey) and then select Messaging.

— or — Press the Message/Display Off key ( ).

2. Select the email account you want to read messages

from. In most cases, this brings you to the Inbox of the account you selected.

Sync and Email

Tip:

If you do not see a list of messages, press Menu (right softkey) and select

Section 2F: Synchronizing and Using Email 63

Folder s > Inbox.

To read a message:

䊳 Select a message in the list.

To open the next message in the list from within an open message:

䊳 Press the navigation key S to the right.

To open the previous message in the list from within an open message:

䊳 Press the navigation key S to the left.

Tip:

Note:

Need to check your email right now? Go to the email account to want to check. Press Menu (right softkey) and select Send/Receive. The device connects to your Internet email server and sends and receives your messages. To stop this process, press Menu (right softkey) and select

Stop Send/Receive.

You can send, read, and receive PDF, Microsoft Word, Excel, and PowerPoint files via email, but you cannot edit these files on your device. Use ActiveSync to transfer these files to your computer for editing.

Basic Message Options

From the Inbox of each of your email accounts, when you have a message selected or are viewing a message, you can use the following steps to delete, save, reply to, or forward the message. You can also create a contact card for the sender, which is saved in your contacts list.

To delete a message:

1. From the email account’s Inbox, highlight or view the

message you want to delete.

2. Press Menu (right soft key).

3. Select Delete.

64 Section 2F: Synchronizing and Using Email

To reply to a message:

1. From the email account’s Inbox, highlight or view the

message you want to reply to.

2. To reply only to the sender, press Reply (left softkey) or

press Menu (right softkey) and select Reply. — or — To reply to the sender and all recipients, press Menu (right softkey) and select

Reply > Reply All.

3. Enter your reply.

4. Press Send.

Sync and Email

Tip:

To forward a message:

If you are replying to an email in the Outlook email account, you will send less data if you do not edit the original message. This may reduce data transfer costs based on your rate plan.

1. From the email account’s Inbox, highlight or view the

message you want to forward.

2. Press Menu (right softkey).

3. Select Forward or select Reply > Forward.

4. In the To field, enter the email address or email

addresses you want to send the message to. Insert a semicolon (;) between multiple numbers or addresses.

5. Press Send (left softkey).

To create a contact card for the sender:

1. From the email account’s Inbox, view the message you

want to create a contact card for.

2. Press Menu (right softkey).

3. Select Save to Contacts.

Section 2F: Synchronizing and Using Email 65

Downloading Complete Email Messages

1. From the email account’s Inbox, highlight or view the

message you want to download.

2. Press Menu (right softkey).

3. Select Download Message.

The complete message is retrieved the next time you synchronize or connect to your email server and send and receive email.

Viewing and Downloading Attachments

If you receive a message with attachments, you can view and download the attachments.

If an email message includes an attachment, when you open the message, the name of the attachment will appear highlighted.

To view and download the attachment:

䊳 While viewing the message, use the Center Select key

(s) to select the attachment.

Note:

You can view attachments only for file types that are supported by the device, including PDF, Microsoft Word, Excel, and PowerPoint files. These and other supported types are displayed using the device's File Viewer program.

The attachment is downloaded the next time you synchronize or connect to your email server.

If there are multiple attachments in the message, all attachments are downloaded.

66 Section 2F: Synchronizing and Using Email

Sending a Message

The email messages your create and send can contain pictures, animations, sounds, videos, PDFs, compressed files, word processing and spreadsheet files.

To send an email message:

1. Press Start (left softkey) and then select Messaging.

— or — Press the Message/Display Off key ( ).

2. Select the account you want to access.

3. Press New (left softkey).

4. In the To field, enter the email address you want to send

the message to. Insert a semicolon (;) between multiple addresses.

Sync and Email

Note:

Tip:

To add email addresses to Cc and Bcc fields, scroll up from the To field.

You can quickly enter email addresses from your contacts. In the To field, press Enter (Á) and select a recipient from the list. Then select the recipient's phone number or email address.

5. Use the keypad to compose a message.

Note:

To insert a picture, voice note, or file: Press Menu (right softkey) and select

File.

If you select to insert a voice note into the message, you will also need to record it. Press into the device's microphone. When you have finished speaking, press

Insert. Then select Pic ture, Voice Not e, or

Record and start speaking

Stop and then press Done.

6. Press Send.

Section 2F: Synchronizing and Using Email 67

To set the priority for a message:

1. Before sending the message, press Menu (right softkey).

2. Select Message Options.

3. Press the Navigation key (S) right or left to select a

priority, and then press Done (left softkey)

To cancel a message:

1. Before sending the message, press Menu (right softkey).

2. Select Cancel Message.

To save a message as a draft:

1. Before sending the message, press Menu (right softkey).

2. Select Save to Drafts.

A draft of the message is stored in the Drafts folder of the account you are in.

Creating and Adding an Email Signature

To create a signature:

1. Press Start (left softkey) and then select Messaging.

— or — Press the Message/Display Off key ( ).

2. Select the email account you want to create a signature

for.

3. Press Menu (right softkey).

4. Select Options > Signatures.

5. Select the Use signature with the account checkbox.

6. If you want the signature to be added to every message

you send, select Include when replying and forwarding. Otherwise, a signature is inserted only in new messages.

7. Select the Signature field.

68 Section 2F: Synchronizing and Using Email

8. Enter your signature.

9. Press Done (left softkey).

10. Press Done (left softkey).

Using Global Address Look Up

You can view a global address list (GAL) on the Exchange Server from your device. This means you can find a contact’s phone number or email without having to store the information directly to your device.

Sync and Email

Note:

GAL information can only be viewed during a data transfer session; the entire GAL cannot be stored for viewing offline.

GAL Lookup can be found from Contacts and Contact Chooser. Contact Chooser is found in Messaging, Phone, Calendar, and Speed Dial.

To use GAL to find an email address to send a message to:

1. While creating an email message to send, press Menu

(right softkey).

2. Select Add Recipient.

3. Press Menu (right softkey).

4. Select Find Online.

5. When you locate the contact to send a message,

highlight and select it. The email information is populated into the To Field.

Tip:

Use can also use GAL to search for a contact and make a call: Press Start (left softkey). Select Co ntacts. In the contact list, press

Menu. Select Find Online. Scroll through the list of

entries displayed. When you locate your contact, press the

Call/Answer key (N) to make a call.

Section 2F: Synchronizing and Using Email 69

Note:

Although the entire GAL cannot be stored on your device, after the contact is found, you can add the single contact to your contact list.

Managing Your Email Folders

To manage your email accounts, you can mark folders as synchronized, move messages from one folder to another, empty the deleted items folder, and delete email accounts.

Marking Folders for Synchronization

When you synchronize your Outlook email account with your PC, the same Inbox folders that are in Outlook on your PC are created on your device.

To mark folders for synchronization:

1. Press Start (left softkey) and then select Messaging.

— or — Press the Message/Display Off key ( ).

2. Select Outlook Email.

3. Press Menu (right softkey).

4. Select Folders.

5. Press Menu (right softkey).

6. Select Show all Folders.

7. Press Menu (right softkey).

8. Select Manage Folders.

9. Highlight each folder you want to synchronize and press

Sync (right softkey).

10. After all folders you want to synchronize have been

selected, press Done (left softkey).

The Manage Folders screen is displayed and the folders marked will be synchronized during the next synchronizing session.

70 Section 2F: Synchronizing and Using Email

Note:

Make sure to mark your email sent folder for synchronization, or you won’t be able to view sent message status.

Moving an Email Message to Another Folder

You can move an email message from the Inbox or any other folder to another folder within the same email account.

To move a message:

1. Highlight or view the message you want to move.

2. Press Menu (right softkey).

3. Select Move.

4. Select the folder you want to move the message to.

Emptying the Deleted Items Folder

You can empty the deleted items folder for any of the email accounts on your device. This frees up space in your device’s memory.

To empty a deleted items folder:

1. Press Start (left softkey) and then select Messaging.

— or — Press the Message/Display Off key ( ).

2. Select the email account that you want to empty the

deleted items folder of.

3. Press Menu (right softkey).

4. Select Folder.

5. Select the deleted items folder.

6. Press Menu (right softkey).

7. Select Empty Folder.

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Section 2F: Synchronizing and Using Email 71

Delete an Email Account

If you do not want an account on your device anymore, you can delete it.

Note:

To delete an email account:

You cannot delete your Outlook email account.

1. Press Start (left softkey) and then select Messaging.

— or — Press the Message/Display Off key ( ).

2. Select the email account that you want to delete.

3. Press Menu (right softkey).

4. Select Options > Account Options.

5. Press Menu (right softkey).

6. Select Delete.

7. Press Yes (left softkey) to confirm.

8. Press Done (left softkey).

9. Press Done (left softkey) again.

72 Section 2F: Synchronizing and Using Email

Section 2G

Customizing Your Device

In This Section

⽧ Controlling Your Roaming Experience

⽧ Using Profiles

⽧ Using Settings

⽧ Setting Flight Mode

⽧ Setting Audio Enhancement

Using the available menu options, you can customize your device to sound, look, and operate just the way you want it. This section

describes how you can change your device’s settings to best suit your needs. Take a few moments to review these options and to adjust or add settings that are right for you.

Customizing

Section 2G: Customizing Your Device 73

Controlling Your Roaming Experience

Understanding Roaming

Roaming is the ability to make or receive calls and transmit or receive data when you’re off the Sprint National Network. Your new MOTO Q by Motorola works anywhere on the Sprint National Network and allows you to roam other networks where we’ve implemented roaming agreements with other carriers.

Recognizing the Roaming Icon

Your device’s display screen always lets you know when you’re off the Sprint National Network. Any time you are roaming, the device displays the roaming icon (ã).

Remember, when you are using your device off the Sprint

Tip:

National Network, always dial numbers using 11 digits (1 +

area code + number).

Roaming on Other Digital Networks

When you’re roaming on digital networks, your call quality and security will be similar to the quality you receive when making calls on the Sprint National Network. However, depending on the network available where you are roaming, certain features may not be available.

If you’re on a call when you leave the Sprint National

Note:

Network, your call is dropped. If your call is dropped in an area

where you think Sprint service is available, turn your device

off and on again to reconnect to the network. You will be

charged roaming rates when accessing voicemail while

roaming off the network.

74 Section 2G: Customizing Your Device

Checking for Voicemail Messages While Roaming

When you are roaming off the Sprint National Network, you may not receive on-device notification of new voicemail messages. Callers can still leave messages, but you will need to periodically check your voicemail for new messages if you are in a roaming service area for an extended period of time.

To check your voicemail while roaming:

1. Dial 1 + area code + your phone number.

2. When you hear your voicemail greeting, press *

3. Enter your passcode at the prompt and follow the voice

prompts.

When you return to the network, voicemail notification will resume as normal.

Setting Your Device’s Roam Mode

Your device allows you to control your roaming capabilities.

To set your device’s roam mode:

1. Press Start (left softkey).

2. Select Settings > Phone Settings > Network.

䡲 In the Network Select field, use the

Navigation key (S) to select your roaming mode:

䡲 Sprint Only allows you to access the Sprint National

Network only and prevents roaming on other networks.

䡲 Automatic seeks Sprint service. When Sprint service

is unavailable, the device searches for an alternate system. This is the default setting.

䡲 Roam Only forces the device to seek a roaming

system.

3. Press Done (left softkey) to save the changes.

Customizing

Section 2G: Customizing Your Device 75

Using Profiles

Profiles set your device to use different sounds, ring styles and volume, earpiece volume, or vibrations for incoming calls and events. For example, the Outdoor profile volume is much louder than the Normal profile.

These are the profiles you can choose:

䢇 Normal 䢇 Silent 䢇 Meeting 䢇 Outdoor 䢇 Automatic 䢇 Headset 䢇 Car 䢇 Speakerphone

Tip:

Do you want your device to vibrate instead of ring? Use the Meeting profile.

The ring style profile’s indicator displays at the top of your Home Screen, if there is a status indicator associated with the profile and you have not set Windows Simple or Large Font as your Home Screen layout.

To choose your profile:

1. On the Home Screen, highlight the profile area and

select it.

2. Select the profile you want.

You cannot change to speakerphone mode from the Profiles

Note:

menu. You change to it by pressing the

Recognitio n

key while in a call.

Speakerphone/Voice

76 Section 2G: Customizing Your Device

Viewing and Changing Profile Details

You can view the details of a profile to see exactly how your device will behave when the profile is selected.

You can also change these details and save. Your changes we go into affect the next time you select the profile. To change back, simply reset the profile to its default settings.

To view the details of a profile:

1. On the Home Screen, highlight the profile area and

select it.

2. Scroll and highlight the profile whose details you want

to view.

3. Press Menu (right softkey).

4. Select Edit.

To change the details of a profile:

1. While viewing the details of a profile, scroll and

highlight the option you want to change, then press the

Navigation key (S) right or left to change it.

2. Press Done (left softkey) to save the changes.

To set the details of a profile back to their defaults:

1. On the Home Screen, highlight the profile area and

select it.

2. Scroll and highlight the profile whose details you want

to reset.

3. Press Menu (right softkey).

4. Select Reset to defaults.

Customizing

Section 2G: Customizing Your Device 77

Using Settings

The Setting menu lets you customize many aspect of your device. This section describe a few you may want to use right away.

Customizing the Home Screen

You can set a photo, picture, or animation as a wallpaper (background) image or change your layout and color scheme on your Home Screen.

1. Press Start (left softkey).

2. Select Settings > Home Screen.

3. Scroll and highlight the option you want to change,

then press the Navigation key (S) right or left to change it. The following options are available:

䡲 Home Screen Layout – Select a layout for the Home

Screen.

䡲 Color Scheme – Select a color scheme for the display.

䡲 Background Image – Select a picture for your

wallpaper image, or None for no wallpaper.

䡲 Tim e out – Select the time interval before the display

will go inactive or Never.

4. Press Done (left softkey) to save the changes.

Tip:

GIF, JPG, and BMP files that you place in the My Pictures folder on your device can be set as your wallpaper.

78 Section 2G: Customizing Your Device

Setting Power Management Options

To save battery life, your backlight and display each turns off when you’re not using your device. The backlight and display each turns back on when you press a key.

You can set how long your device waits before the backlight or display turns off, known as timing out.

To set the backlight and display time-out times:

1. Press Start (left softkey).

2. Select Settings > Power Management.

3. To set the backlight time:

䡲 In the Backlight time out on battery field, use the

Navigation key (S) to select the amount of time.

䡲 In the Backlight time out on AC field, use the

Navigation key (S) to select the amount of time.

4. To set the display time: In the Display time out field, use

the Navigation key (S) to select the amount of time.

5. Press Done (left softkey) to save the changes.

Using Custom Sounds

You can change the default sounds for ring tone, reminders, new messages, alarm clock, or keypad controls.

To as si gn so un ds :

1. Press Start (left softkey).

2. Select Settings > Sounds.

3. Scroll and highlight the sound you want to change, then

press the Navigation key (S) right or left to change it.

4. Press Done (left softkey) to save the changes.

Customizing

Section 2G: Customizing Your Device 79

Note:

Changes made to the sound settings will have no effect when using the Silent profile.

Assigning Download Ring Tones as Sounds

If you download a file for a ring tone, it does not automatically go to the Sounds folder, where it can be assigned as a ring tone.

To place your sound file in the Sound folder:

1. Press Start (left softkey).

2. Select File Manager > My Documents. If the file you want

is not in My Documents, select the folder it is in.

3. Highlight the file you want to copy to the Sounds folder.

1. Press Menu (right softkey).

2. Select File > Copy to.

3. Select Application Data > Sounds.

Adjusting Time and Date

Sprint automatically sets the time and date for you, however you must manually set your time zone.

You can also change the time and date style.

To adjust your time zone settings:

1. Press Start (left softkey).

2. Select Settings > Clock & Alarm > Date and Time.

3. In the Time Zone field, use the navigation key (S) to

select your time zone.

4. Press Done (left softkey) to save the changes.

80 Section 2G: Customizing Your Device

To change the time and date style:

1. Press Start (left softkey).

2. Select Settings > Regional Settings.

3. Scroll and highlight the time and date format fields,

then press the Navigation key (S) right or left to change your time and date formats.

4. Press Done (left softkey) to save the changes.

Changing the Display Language

You can change the language that displays in your device’s screens and menus.

To change the language:

1. Press Start (left softkey).

2. Select Settings > Regional Settings.

3. In the Language field, use the Navigation key (S) to

select your language.

4. Press Done (left softkey) to save the setting.

You must turn your device off and on again for the change to take effect.

Section 2G: Customizing Your Device 81

Customizing

Setting Your Device for TTY Calls

You can set your device to make and receive calls using a TTY device.

Note:

To set up your device for use with a TTY device:

TTY does not work from mobile phone to mobile phone. You r MOTO Q device is a mobile phone.

1. Press Start (left softkey).

2. Select Settings > TTY Settings.

3. Press the Navigation key (S) right or left to choose your

TTY setting.

4. Press Done (left softkey) to save the setting.

Using Accessibility Settings

You can set system font size, multi-press time-out, confirmation time-out, and in-call alerts:

To set accessibility settings:

1. Press Start (left softkey).

2. Select Settings > Accessibility.

3. Scroll and highlight the option you want to change,

then press the Navigation key (S) right or left to change it.

4. Press Done (left softkey) to save the changes.

82 Section 2G: Customizing Your Device

Entering Owner Information

Entering and displaying owner information are best practices; they allow someone to return the device to you in case it is lost.

To enter owner information:

1. Press Start (left softkey).

2. Select Settings > Owner Information.

3. Enter your information.

4. Press Done (left softkey) to save the information.

Setting Flight Mode

You can put your device in flight mode to safely access your address book, games, camera, and music in areas where cellular network access is prohibited (for example, during airline flights and in hospitals).

To turn flight mode on or off:

1. Press and hold the Home key (Y). The Quick List

displays.

2. Highlight and select Wireless Manager.

3. Scroll to Phone and press the Center Select key (s).

When Phone is on, flight mode is off. When Phone is off, flight mode is on.

Customizing

Section 2G: Customizing Your Device 83

Setting Audio Enhancement

Your device allows you to adjust surround sound, bass, and clarity levels for the device speakers as well as your headset.

To set audio enhancements:

1. Press Start (left softkey).

2. Select Accessories > Audio Enhancement.

3. Highlight Phone Speaker or Headset.

4. Press Menu (right softkey).

5. Select Edit.

6. Scroll and highlight the option you want to change,

then press the navigation key (S) right or left to change it.

7. Press Done (left softkey) to save the changes.

8. When you are finished setting audio enhancement for

the device’s speaker and headset, press Done (left softkey) again.

84 Section 2G: Customizing Your Device

Section 2H

Using the Built-in Camera

In This Section

⽧ Taking Pictures

⽧ Shooting Videos

⽧ Setting Picture Options

Your device’s built-in camera and camcorder give you the ability to take full-color digital pictures and videos. You can use your

device to share your pictures and videos with others. It’s fun and easy to do.

This section explains the features and options of your device’s built-in camera and camcorder.

Camera

Section 2H: Using the Built-in Camera 85

Taking Pictures

Taking pictures with your device’s built-in camera is as simple as choosing a subject, pointing the lens, and pressing a button.

To take a picture:

1. Press and hold the Camera (Í) key for two seconds to

see the camera viewfinder:

2. Point the camera lens at the photo subject.

To adjust picture settings (Mode, Brightness, Resolution,

Tip:

Zoom, White Balance, and Flash) in the camera viewfinder,

press Menu (right softkey).

3. Press the Camera (Í) key again or the Center Select key

(s) to take a photo. The picture is automatically saved, and it is displayed in the viewfinder.

86 Section 2H: Using the Built-in Camera

4. Press Menu (right softkey) to see the camera options:

䡲 To delete the photo and return to the active

viewfinder, select Delete.

䡲 To send the photo, select Send.... Your send options

are Text Messages, Outlook E-mail, or another formatted email account.

䡲 To send via Bluetooth, select Send via Bluetooth.

䡲 To beam the picture via the Infrared port, select

Beam....

䡲 To use the picture as the Home Screen, select Use as

Home Screen.

䡲 To edit the picture, select Edit.

䡲 To view image properties, like the filename, select

Properties.

䡲 To view picture options, select Options.

Taking a Self-Portrait

Taking a self-portrait is easy using the timer feature.

To take a self-portrait:

1. Press and hold the Camera (Í) key for two seconds to

see the camera viewfinder.

2. Press Menu (right softkey).

3. Select Mode > Timer.

4. Press the Camera (Í) key to start the five second delay.

5. Aim the camera lens at yourself.

6. When you hear the camera shutter sound, the photo is

taken, and your photo displays.

Camera

Section 2H: Using the Built-in Camera 87

Viewing Stored Pictures

Pictures are automatically stored in your device, unless you use picture options to set your device to store pictures to the miniSD card inserted in your device.

To view pictures stored to the default location in your device:

1. Press Start (left softkey).

2. Select Pictures & Videos.

3. Select the picture to view

4. Press View (left softkey).

To view pictures located in a folder other than the default pictures folder, including a miniSD card:

1. Press Start (left softkey).

2. Select Pictures & Videos.

3. Press Menu (right softkey).

4. Select Folders.

5. Select the folder that contains stored pictures.

6. Select the picture you wish to view.

7. Press View (left softkey).

88 Section 2H: Using the Built-in Camera

Shooting Videos

Your device’s built-in video camera allows you to record and view full-color digital videos and send them to your friends and family.

To re cord a v id eo cl ip :

1. Press and hold the Camera (Í) key for two seconds to

see the camera viewfinder.

2. Press Menu (right softkey).

3. Select Video to go to the camcorder.

4. Point the camera lens at the video subject.

To adjust picture settings (Still, Brightness, Quality, and

Tip:

White Balance) in the camera viewfinder, press Menu

(right softkey).

5. Press the Camera (Í) key or the center select key (s) to

begin recording a video. The video displays in the viewfinder.

Camera

The number on the left side of the screen is the current

Tip:

length of the video clip you are recording. The number on the right indicates the remaining recording time.

Section 2H: Using the Built-in Camera 89

6. Press Stop to end recording the video altogether, or

press Pause to pause recording and Resume to continue recording.

Playing Video Clips

Video clips are automatically stored in your device, unless you use picture options to set your device to store video clips to the miniSD card inserted in your device.

To play video clips stored to the default location in your device:

1. Press Start (left softkey).

2. Select Pictures & Videos.

3. Select the video clip to play.

4. Press Play (left softkey).

To play video clips located in a folder other than the default video folder, including a miniSD card:

1. Press Start (left softkey).

2. Select Pictures & Videos.

3. Press Menu (right softkey).

4. Select Folders.

5. Select the folder that contains stored videos.

6. Select the video clip to play.

7. Press Play (left softkey).

When you press Play (left softkey), the video clip displays in the Windows Media screen.

For more video playback and Windows Media features, see “Using the Media Player” on page 94.

To play video in full screen, press Menu and select

Tip:

Full Screen. Only videos that were recorded with the

correct resolution will play in full-screen mode.

90 Section 2H: Using the Built-in Camera

If a call comes in while watching a video, the video pauses and a call alert appears. You can choose to answer the call or ignore it. To continue watching the video, press the Play button.

Setting Video Playback Options

Video options allow you to choose certain default settings for the playing video clips on your device.

To access the video playback options menu:

1. Go to the video playback window.

2. Press Menu (right softkey).

3. Select Options.

The following options are available:

䢇 Playback – Determines how the time counter is displayed,

whether to pause playback while using another program, and whether to resume playback after a device call.

䢇 Video – Options for displaying in full screen and when to

scale to fit window.

䢇 Network – Selects default network settings for streaming

media.

䢇 Library – Determines if the player starts on the Library

screen.

䢇 Skins – Determine Windows Media Player skin theme. 䢇 Buttons – Set playback button mapping.

Camera

Section 2H: Using the Built-in Camera 91

Setting Picture Options

Picture options allow you to choose certain default settings for the pictures and videos you take with your device.

To access the picture options menu:

1. Press and hold the Camera (Í) key for two seconds to

see the camera viewfinder.

2. Press Menu (right softkey).

3. Select Options....

The following options are available:

䢇 General – Determine default picture sizes for email and

rotating picture settings.

䢇 Slide Show – Select default slide show settings. 䢇 Camera – Select default locations to store pictures,

filename prefixes, and image compression.

䢇 Video – Determine audio settings and time limits for

video files.

92 Section 2H: Using the Built-in Camera

Motorola Q Getting Started Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Welcome to Sprint

Introduction

Getting Started

Setting Up Service

Getting Started With Sprint Service

Setting Up Your Voicemail

Sprint Account Passwords

Getting Help

Using Your Device

About Your Device

Features of Your Device

Getting More Information

Getting to Know Your Device

Your Device

Accessories

Turning Your Device On and Off

Using the Battery and Charger

Inserting and Removing a miniSD Card

Getting Around Your Device

Understanding the Home Screen

Navigating Menus and Lists

Displaying Your Phone Number

Setting the Volume

Locking and Unlocking the Keypad

Locking and Unlocking the Device

Using Calling Features

Making and Answering Calls

Calling Emergency Numbers

Turning Off Call Alerts

Using Speakerphone

Using Call History

Using Speed Dial

Redialing a Number

Plus (+) Code Dialing

Entering Text

Entering Letters, Numbers, and Symbols

Using iTAP® Mode

Synchronizing and Using Email

Synchronizing

Using Email

Customizing Your Device

Controlling Your Roaming Experience

Using Profiles

Using Settings

Setting Flight Mode

Setting Audio Enhancement

Using the Built-in Camera

Taking Pictures

Shooting Videos

Setting Picture Options