ImportantInformationforthe
MOTOROLAPHOTON™4G
Important Safety Information – page2
Manufacturer’s Warranty – page32
Sprint Service Agreement: – page38 GeneralTermsandConditions
of Service
ImportantMessageFromSprint – page65
MOTOROLA PHOTONTM 4G
ImportantSafetyInformation
♦General Precautions(page3)
♦MaintainingSafeUseofandAccesstoYourPhone (page 3)
♦Battery Use &Safety (page 4)
♦Battery Charging (page 7)
♦Third Party Accessories(page 7)
♦Driving Precautions (page 7)
♦Seizures/Blackouts(page 8)
♦Caution About High Volume Usage (page 9)
♦Repetitive Motion (page9)
♦Children (page 9)
♦Glass Parts (page 10)
♦OperationalWarnings (page 10)
♦Radio Frequency(RF) Energy(page 12)
♦Specific Absorption Rate (IEEE) (page 14)
♦Information from theWorld Health Organization (page 15)
♦European Union Directives Conformance Statement(page15)
♦FCC Notice to Users(page 16)
♦Industry CanadaNotice to Users(page17)
♦Location Services(GPS &AGPS) (page 18)
♦Navigation (page19)
♦SmartPracticesWhile Driving(page 19)
♦Privacy &DataSecurity(page21)
♦Use & Care (page 23)
♦Recycling (page 24)
♦California Perchlorate Label(page25)
♦Hearing AidCompatibilitywithMobile Phones (page 25)
2 |
Important Safety Information |
♦SoftwareCopyright Notice (page27)
♦Content Copyright(page 27)
♦Open Source SoftwareInformation (page 27)
♦ExportLawAssurances(page 28)
♦Product Registration (page 28)
♦Service &Repairs(page29)
♦Owner’sRecord (page 29)
♦Copyright&Trademarks (page 30)
This booklet contains important operational and safety information that will help you safely use your phone. Failure to read and follow the information provided in this phone guide may result in serious bodily injury, death, or property damage.
GeneralPrecautions
There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service.
●To maximize performance, do not touch the bottom portion of your phone where the internal antenna is located while using the phone.
●Speak directly into the mouthpiece.
Note: For the best care of your phone, only Sprintauthorized personnel should service your phone and accessories. Failure to do so may be dangerous and void your warranty.
MaintainingSafeUseofandAccessto
YourPhone
Do Not Rely on Your Phone for Emergency Calls
Mobile phones operate using radio signals, which cannot guarantee connection in all conditions. Therefore you should never rely solely upon any mobile phone for essential communication (e.g.,
Important Safety Information |
3 |
medical emergencies). Emergency calls may not be possible on all cellular networks or when certain network services or mobile phone features are in use. Check with your local service provider for details.
Following Safety Guidelines
To operate your phone safely and efficiently, always follow any special regulations in a given area. Turn your phone off in areas where use is forbidden or when it may cause interference or danger.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent possible interference with aircraft systems, the U.S. Federal Aviation Administration (FAA) regulations require you to have permission from a crew member to use your phone while the plane is on the ground. To prevent any risk of interference, FCC regulations prohibit using your phone while the plane is in the air.
BatteryUse&Safety
Important: Handle and store batteries properly to avoid injury or damage. Most battery issues arise from improper handling of batteries, and particularly from the continued use of damaged batteries.
DON’Ts
●Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery.
●Don’t let the mobile device or battery come in contact with liquids.* Liquids can get into the mobile device’s circuits, leading to corrosion.
●Don’t allow the battery to touch metal objects. If metal objects, such as jewelry, stay in prolonged contact with the battery contact points, the battery could become very hot.
4 |
Important Safety Information |
●Don’t place your mobile device or battery near a heat source.* High temperatures can cause the battery to swell, leak, or malfunction.
●Don’t dry a wet or damp battery with an appliance or heat source, such as a hair dryer or microwave oven.
DOs
●Do avoid leaving your mobile device in your car in high temperatures.*
●Do avoid dropping the mobile device or battery.*
Dropping these items, especially on a hard surface, can potentially cause damage.*
●Do contact your service provider or Motorola if your mobile device or battery has been damaged by dropping, liquids or high temperatures.
Note: *Always make sure that the battery compartment and any connector covers are closed and secure to avoid direct exposure of the battery to any of these conditions, even if your product information states that your mobile device can resist damage from these conditions.
Important: Motorola recommends you always use Motorola-branded batteries and chargers for quality assurance and safeguards.
Motorola’s warranty does not cover damage to the mobile device caused by non-Motorola batteries and/ or chargers. To help you identify authentic Motorola batteries from non-original or counterfeit batteries (that may not have adequate safety protection), Motorola provides holograms on its batteries. You should confirm that any battery you purchase has a “Motorola Original” hologram.
Important Safety Information |
5 |
If you see a message on your display such as
Invalid Battery or Unable to Charge, take the following steps:
●Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;
●If there is no hologram, the battery is not a Motorola battery;
●If there is a hologram, replace the battery and try charging it again;
●If the message remains, contact a Motorola authorized service center.
WARNING: Use of a non-Motorola battery or charger may present a risk of fire, explosion, leakage, or other hazard.
Proper and safe battery disposal and recycling:
Proper battery disposal is not only important for safety, it benefits the environment. You can recycle your used
batteries in many retail or service provider locations. Additional information on proper disposal and recycling can be found at www.motorola.com/recycling
Disposal: Promptly dispose of used batteries |
|
in accordance with local regulations. Contact |
032375o |
your local recycling center or national
recycling organizations for more information on how to dispose of batteries.
WARNING: Never dispose of batteries in a fire because they may explode.
6 |
Important Safety Information |
BatteryCharging
Notes for charging your product’s battery:
●During charging, keep your battery and charger near room temperature for efficient battery charging.
●New batteries are not fully charged.
●New batteries or batteries stored for a long time may take more time to charge.
●Motorola batteries and charging systems have circuitry that protects the battery from damage from overcharging.
ThirdPartyAccessories
Use of third party accessories, including but not limited to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may impact your mobile device’s performance. In some circumstances, third party accessories can be dangerous and may
void your mobile device’s warranty. For a list of Motorola accessories, visit www.motorola.com/products
DrivingPrecautions
Responsible and safe driving is your primary responsibility when behind the wheel of a vehicle. Using a mobile device or accessory for a call or other application while driving may cause distraction. Using a mobile device or accessory may be prohibited or restricted in certain areas, always obey the laws and regulations on the use of these products.
While driving, NEVER:
●Type or read texts.
●Enter or review written data.
●Surf the web.
●Input navigation information.
●Perform any other functions that divert your attention from driving.
Important Safety Information |
7 |
While driving, ALWAYS:
●Keep your eyes on the road.
●Use a handsfree device if available or required by law in your area.
●Enter destination information into a navigation device before driving.
●Use voice activated features (such as voice dial) and speaking features (such as audible directions), if available.
●Obey all local laws and regulations for the use of mobile devices and accessories in the vehicle.
●End your call or other task if you cannot concentrate on driving.
●Remember to follow the “Smart Practices While Driving” in this guide and at www.motorola.com/ callsmart (in English only).
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing videos or games. These may occur even if a person has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your physician before playing videos or games or enabling a flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. It is always a good idea to hold the screen away from your eyes, leave the lights on in the room, take a 15-minute break every hour, and stop use if you are tired.
8 |
Important Safety Information |
CautionAboutHighVolumeUsage
WARNING: Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the volume sound level, the less time is required before your hearing could be affected.
To protect your hearing:
●Limit the amount of time you use headsets or headphones at high volume.
●Avoid turning up the volume to block out noisy surroundings.
●Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening
to the device through your headset or headphones and have your hearing checked.
For more information about hearing, see our website at direct.motorola.com/hellomoto/nss/AcousticSafety.asp
(in English only).
RepetitiveMotion
When you repetitively perform actions such as pressing keys or entering finger-written characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. If you continue to have discomfort during or after such use, stop use and see a physician.
Children
Keep your mobile device and its accessories away from small children. These products are not toys and may be hazardous to small children. For example:
Important Safety Information |
9 |
●A choking hazard may exist for small, detachable parts.
●Improper use could result in loud sounds, possibly causing hearing injury.
●Improperly handled batteries could overheat and cause a burn.
Similar to a computer, if a child does use your mobile device, you may want to monitor their access to help prevent exposure to inappropriate apps or content.
GlassParts
Some parts of your mobile device may be made of glass. This glass could break if the product receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using your mobile device until the glass is replaced by a qualified service center.
OperationalWarnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and can include fueling areas, such as below decks on boats, fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or charge batteries unless it is a radio product type especially qualified for use in such areas as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In such areas, sparks can occur and cause an explosion or fire.
10 |
Important Safety Information |
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol Definition
032374o |
Important safety information follows. |
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may 032375o require recycling in accordance with local laws. Contact your local
regulatory authorities for more information.
Symbol Definition
Do not dispose of your battery or mobile device with your household waste. See “Recycling” for more information.
Do not use tools.
For indoor use only.
Important Safety Information |
11 |
RadioFrequency(RF)Energy
Exposure to RF Energy
Your mobile device containsa transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy does not exceed the guidelines set forth in the relevant standards, always follow these instructions and precautions:
●When placing or receiving a phone call, hold your mobile device just like you would a landline phone.
●If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not use a body-worn accessory supplied or approved by Motorola, keep the mobile device and its antenna at least 2.5 cm (1 inch) from your body when transmitting.
●Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our website at: www.motorola.com.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if inadequately shielded, designed, or otherwise configured for RF
12 |
Important Safety Information |
energy compatibility. In some circumstances, your mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator, consult your physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
●ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the implantable
medical device when the mobile device is turned ON.
●DO NOT carry the mobile device in the breast pocket.
●Use the ear opposite the implantable medical device to minimize the potential for interference.
●Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your mobile device with your implantable medical device, consult your healthcare provider.
Important Safety Information |
13 |
SpecificAbsorptionRate(IEEE)
YOUR MOBILE DEVICE MEETS FCC LIMITS FOR EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) adoptedbytheFederal Communications Commission (FCC). These limits include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.
Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. The
highest SAR values under the FCC guidelines for your device model are listed below:
Head SAR |
CDMA800/1900,Wi-Fi, |
0.93 W/kg |
|
WiMax, Bluetooth |
|
Body-worn |
CDMA800/1900,Wi-Fi, |
0.91 W/kg |
SAR |
WiMax, Bluetooth |
|
During use, the actual SAR values for your device are usually well below the values stated. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the call. The lower the power output of the device, the lower its SAR value.
Body-worn SAR testing has been carried out using an approved accessory or at a separation distance of 2.5 cm (1 inch). To meet RF exposure guidelines during body-worn operation, the device should be in an approved accessory or positioned at least 2.5 cm
14 |
Important Safety Information |
(1 inch) away from the body. If you are not using an approved accessory, ensure that whatever product is used is free of any metal and that it positions the phone at least 2.5 cm (1 inch) away from the body.
The World Health Organization has stated that present scientific information does not indicate the need for any special precautions for the use of mobile devices. They recommend that if you are interested in further reducing your exposure then you can easily do so by limiting your usage or simply using a hands-free kit to keep the device away from the head and body.
Additional information can be found at www.who.int/ emf (World Health Organization) or www.motorola.com/ rfhealth (Motorola Mobility, Inc.).
InformationfromtheWorldHealth
Organization
“A large number of studies have been performed over the last two decades to assess whether mobile
phones pose a potential health risk. To date, no adverse health effects have been established for mobile phone use.”
Source: WHO Fact Sheet 193
Further information: http://www.who.int/emf
EuropeanUnionDirectivesConformance
Statement
The following CE compliance information is applicable to Motorola mobile devices that carry one of the following CE marks:
0168
0168 |
[Only Indoor Use Allowed In France |
|
|
|
for Bluetooth and/or Wi-Fi] |
Important Safety Information |
15 |
Hereby, Motorola declares that this product is in compliance with:
●The essential requirements and other relevant provisions of Directive 1999/5/EC
●All other relevant EU Directives
0168 Product
Approval
Number
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at www.motorola.com/rtte. To find your DoC, enter the Product Approval Number from your product’s label in the “Search” bar on the website.
FCCNoticetoUsers
The following statement applies to all products that bear the FCC logo on the product label.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
16 |
Important Safety Information |
●Reorient or relocate the receiving antenna.
●Increase the separation between the equipment and the receiver.
●Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
●Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
For products that support W-Fi 802.11a (as defined in the product specifications available at www.motorola.com), the following information applies. This equipment has the capability to operate Wi-Fi in the 5 GHz Unlicensed National Information Infrastructure (U-NII) band. Because this band is shared with MSS (Mobile Satellite Service), the FCC has restricted such devices to indoor use only (see 47 CFR 15.407(e)). Since wireless hot spots operating in this band have the same restriction, outdoor services are not offered. Nevertheless, please do not operate this device in Wi-Fi mode when outdoors.
IndustryCanadaNoticetoUsers
Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the
Important Safety Information |
17 |
device. See RSS-GEN 7.1.5. This Class B digital apparatus complies with Canadian ICES-003.
LocationServices(GPS&AGPS)
The following information is applicable to Motorola mobile devices that provide location based (GPS and/ or AGPS) functionality.
Your mobile device can use Global Positioning System (GPS) signals for location-based applications. GPS uses satellites controlled by the U.S. government that are subject to changes implemented in accordance with the Department of Defense policy and the Federal Radio Navigation Plan. These changes may affect the performance of location technology on your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains information from the cellular network to improve GPS performance. AGPS uses your wireless service
provider's network and therefore airtime, data charges, and/or additional charges may apply in accordance with your service plan. Contact your wireless service provider for details.
Your Location
Location-based information includes information that can be used to determine the approximate location of a mobile device. Mobile devices which are connected to a wireless network transmit location-based information. Devices enabled with GPS or AGPS technology also transmit location-based information. Additionally, if you use applications that require location-based information (e.g. driving directions), such applications transmit location-based information. This location-based information may be shared with third parties, including your wireless service provider, applicationsproviders, Motorola, and other third parties providing services.
18 |
Important Safety Information |
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS technology in your mobile device to tell the emergency responders your approximate location.
AGPS has limitations and might not work in your area. Therefore:
●Always tell the emergency responder your location to the best of your ability; and
●Remain on the phone for as long as the emergency responder instructs you.
Navigation
The following information is applicable to Motorola mobile devices that provide navigation features.
When using navigation features, note that mapping information,directions and othernavigational data may contain inaccurate or incomplete data. In some
countries, complete information may not be available. Therefore, you should visually confirm that the navigational instructions are consistent with what you see. All drivers should pay attention to road conditions, closures, traffic, and all other factors that may impact driving. Always obey posted road signs.
SmartPracticesWhileDriving
Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas—for example, handsfree use only may be required. Go to www.motorola.com/callsmart
(in English only) for more information.
Your mobile device lets you communicate by voice and data—almost anywhere, anytime, wherever wireless service is available and safe conditions allow. When driving a car, driving is your first responsibility. If
Important Safety Information |
19 |
you choose to use your mobile device while driving, remember the following tips:
●Get to know your Motorola mobile device and its features such as speed dial, redial and voice dial. If available, these features help you to place your call without taking your attention off the road.
●When available, use a handsfree device. If possible, add an additional layer of convenience to your mobile device with one of the many Motorola Original handsfree accessories available today.
●Position your mobile device within easy reach.
Be able to access your mobile device without removing your eyes from the road. If you receive an incoming call at an inconvenient time, if possible, let your voicemail answer it for you.
●Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions.
Rain, sleet, snow, ice, and even heavy traffic can be hazardous.
●Do not take notes or look up phone numbers while driving. Jotting down a “to do” list or going through your address book takes attention away from your primary responsibility—driving safely.
●Dial sensibly and assess the traffic; if possible, place calls when your car is not moving or before pulling into traffic. If you must make a call while moving, dial only a few numbers, check the road and your mirrors, then continue.
●Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations that can divert your attention away from the road.
●Use your mobile device to call for help. Dial 911 or other local emergency number in the case of fire,
20 |
Important Safety Information |
traffic accident, or medical emergencies (wherever wireless phone service is available).
●Use your mobile device to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call 911 or other local emergency number (wherever wireless phone service is available), as you would want others to do for you.
●Call roadside assistance or a special nonemergency wireless assistance number when necessary. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minortraffic accident where no oneappears injured, or a vehicle you know to be stolen, call roadside assistance or otherspecial non-emergency wireless number (wherever wireless phone service is available).
Privacy&DataSecurity
Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information:
●Monitor access—Keepyour mobiledevice with you and do not leave it where others may have unmonitored access.Use your device’s security and lock features, where available.
●Keep software up to date—If Motorola or a software/application vendor releases a patch or software fix for your mobile device that updates the device’s security, install it as soon as possible.
●Secure Personal Information—Your mobile device can store personal information in various locations including your SIM card, memory card, and phone memory. Be sure to remove or clear all personal
Important Safety Information |
21 |
Loading...