Other marks are the property of their respective owners.
9/13/12
User Guide
www.sprint.com
Consejo:
Para encontrar esta guía para usuarios en español,
por favor visita a
Support > Devices
To find this user guide in Spanish, please visit
www.sprint.com
www.sprint.com
.
and click
Support > Devices
y haz clic en
.
Important Privacy Message
apply to third-party applications. Third-party applications may
access your personal information or require Sprint to disclose
– Sprint’s policies often do not
your customer information to the third-party application
provider. To find out how a third-party application will collect,
access, use, or disclose your personal information, check the
application provider’s policies, which can usually be found on
their website. If you aren’t comfortable with the third-party
application’s policies, don’t use the application.
Sprint UG_11a_092110
Table of Contents
Tip:
Looking for something? If you don’t see it in the headings
listed here, try the Index on page 145.
all the features of your new phone. It’s divided into four
sections:
⽧
Section 1: Getting Started
⽧
Section 2: Your Phone
⽧
Section 3: Sprint Service
⽧
Section 4: Safety and Warranty Information
Note:
introduces you to Sprint® service and
Because of updates in phone software, this printed
guide may not be the most current version for your
phone. Visit
to access the most recent version of the user guide.
www.sprint.com
and sign on to
My Sprint
WARNING:
Please refer to the
section on page 122 to learn about information
that will help you safely use your phone. Failure to
read and follow the Important Safety Information
in this phone guide may result in serious bodily
injury, death, or property damage.
Important Safe ty Information
i
Section 1
Getting Started
⽧
1A. Setting Up Service
HD VIDEO
3H
Power/Lock
Button
Setting Up Your Phone (page 2)
⽧
Activating Your Phone (page 3)
⽧
Completing the Setup Application (page 3)
⽧
Setting Up Your Voicemail (page 4)
⽧
Sprint Account Passwords (page 5)
⽧
Getting Help (page 6)
Setting Up Your Phone
1.
Install the battery.
䡲
Remove the battery from its packaging.
䡲
Insert the battery into the
opening in the back of
the phone, making sure
the connectors align.
Gently press down to
secure the battery.
21A. Setting Up Service
䡲
Position the battery cover
over the battery
compartment and press
down until you hear a
click.
2.
Charge your battery for at
least three hours.
3.
Press and hold the
Power/Lock
button on
top of your phone to turn it
on.
䡲
If your phone is activated, it
will turn on and show some
setup instructions.
䡲
If your phone is not yet activated, see “Activating
Your Phone” on page 3 for more information.
Note:
Please read the battery use and safety text in the
Important Information booklet packaged with your
phone.
Activating Your Phone
䢇
If you purchased your phone at a Sprint Store
probably activated and ready to use.
䢇
If you received your phone in the mail and it is for a new
Spr int ac count or a ne w line of ser vice
activate automatically. To confirm your activation,
make a phone call.
䢇
If you received your phone in the mail and you are
activating a new phone for an existing number on your
, you will need to go online to activate your
account
new phone.
䡲
From your computer’s Web browser, go to
www.sprint.com/activate
and complete the
onscreen instructions to activate your phone.
When you have finished, make a phone call to
confirm your activation. If your phone is still not
activated or you do not have access to the Internet,
, it is
, it is designed to
contact Sprint Customer Service at
1-888-211-4727
for assistance.
Tip:
Do not press
activated. Pressing it cancels the activation process.
Note:
If you are having difficulty with activation, contact Sprint
Customer Service by dialing
other phone.
Power/Lock
while the phone is being
1-8 88-211- 4727
from any
Completing the Setup Application
After activation and any required updates, you phone
should power off and then back on again. After the
restart, you’ll see a Welcome screen.
1.
Touch the Android™ icon to begin the setup
application. Follow the prompts to set up you
phone and accounts.
䡲
View a Tutorial:
on getting started.
䡲
Set up your Google™ Account:
your Google (Gmail
䡲
Use Google location:
select your Google location options.
Touch
Begin
to see a brief tutorial
Create or sign in to
™
) account.
Touch the check marks to
1A. Setting Up Service3
Setting Up Service
䡲
Backup and restore:
back up data with your Google
Note:
You do not need to sign up for a Google account to
use your phone. However, to download applications
from the Android™ Market, you must link your phone to
a Google account.
2.
Touch
Finish setup
Choose whether or not to
™
account.
when you have finished setting
up your Google options. You will see a
page.
accounts
3.
Touch any of the services listed and follow the
prompts to set up accounts such as Corporate
Sync (Exchange), Email, Facebook, or Twitter.
䡲
You will need your sign-in information and
passwords for each account you set up.
䡲
When you are finished adding accounts, touch
Done adding accounts
Note:
To skip account setup and go directly to the home
screen, touch
set up accounts in the Accounts settings menu.
.
Skip
from the Welcome page. You can
41A. Setting Up Service
Setup
Setting Up Your Voicemail
Setting Up Visual Voicemail
Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint voicemail and
personal greeting as soon as your phone is activated.
To set up your Visual Voicemail:
1.
Touch >
2.
Touch
prompts to:
䡲
Create a password (part of standard voicemail).
䡲
Record your name announcement.
䡲
Record your greeting.
3.
When prompted to enter information, touch
to bring up the onscreen dialpad to enter your
numeric responses.
4.
Once you have completed the setup process,
return to the voicemail page (see step 1).
Voic email
Personalize now
.
and follow the system
Dialpad
5.
1
Touch the Welcome to Voicemail message on the
screen to play a brief explanation of the voicemail
services.
Setting Up Traditional Voicemail
In addition to Visual Voicemail, your phone and Sprint
service always offer traditional voicemail service
accessed through the Phone application.
To set up your voicemail:
1.
Touch
touch and hold.
2.
Follow the system prompts to:
䡲
Create your password.
䡲
Record your name announcement.
䡲
Record your greeting.
Note:
Dialer
to open the dial screen, and then
Voicemail Password
Sprint strongly recommends that you create a
password when setting up your voicemail to protect
against unauthorized access. Without a password,
anyone who has access to your phone is able to
access your voicemail messages.
For more information about using your voicemail, see
“Voicemail” on page 78.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account Username and Password
If you are the account owner, you will create an account
username and password when you sign on to
www.sprint.com
to get started.) If you are not the account owner (if
now!
someone else receives the bill for your Sprint service),
you can get a sub-account password at
Voicemail Password
You’ll create your voicemail password when you set up
your voicemail. See “Setting Up Your Voicemail” on
page 4 for more information on your voicemail
password.
. (Click
Sign in
and then click
Sign up
www.sprint.com
1A. Setting Up Service5
Setting Up Service
.
Data Services Password
*
*
*
With your Sprint phone, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords,
sign on to
Service at
www.sprint.com
1-888-211-4727
or call Sprint Customer
.
Getting Help
Managing Your Account
Online: www.sprint.com
䢇
Access your account information.
䢇
Check your minutes used (depending on your Sprint
service plan) .
䢇
View and pay your bill.
䢇
Enroll in Sprint online billing and automatic payment.
䢇
Purchase accessories.
䢇
Shop for the latest Sprint phones.
䢇
View available Sprint service plans and options.
61A. Setting Up Service
䢇
Learn more about data services and other products
like Sprint Picture Mail, games, ringers, screen
savers, and more.
From Your Sprint Phone
GHI
䢇
Touch
Dialer
4
to check minute usage
and account balance.
DEF
䢇
䢇
Touch
Touch
Dialer
Dialer
3
to make a payment.
ABC
2
to access a summary
of your Sprint service plan or get answers to other
questions.
From Any Other Phone
䢇
Sprint Customer Service:
䢇
Business Customer Service:
1-888-211-4727
1-888 -788-4727
.
.
Sprint 411
1
0
+
Sprint 411 gives you access to a variety of services and
information, including residential, business, and
government listings; movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information. You can get up to three pieces
of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
GHI
1
䊳
Touch
4
Dialer
.
Sprint Operator Services
Sprint Operator Services provides assistance when you
place collect calls or when you place calls billed to a
local telephone calling card or third party.
䊳
Touch
For more information or to see the latest in products
and services, visit us online at
Dialer
.
www.sp rint.com
Setting Up Service
.
1A. Setting Up Service7
Section 2
Your Phone
⽧
2A. Phone Basics
.
h
Text Mes
Your Phone (page 10)
⽧
Turning Your Phone On and Off (page 11)
⽧
Touchscreen and Keys (page 12)
⽧
Kickstand (page 15)
⽧
Home Screen (page 16)
⽧
Viewing Your Phone Number (page 22)
⽧
Entering Text (page 22)
⽧
Tips and Tricks (page 24)
⽧
Making and Answering Calls (page 25)
⽧
Battery Cool Down (page 30)
Tip:
Phone Software Upgrades
software may become available from time to time. Sprint
will automatically upload critical updates to your phone.
You can also use the menu to check for and download
updates. Touch
System updates > Update Firmware
download available updates.
102A. Phone Basics
– Updates to your phone’s
>Settings > About phone >
to search for and
Your Phon e
1. 3.5 mm Headset
2. Micro USB
Connector
3. Micro HDMI
Connector
4. Menu
Key
5. Home
Key
See all your apps.
Touch the Launcher icon.
Text Mess
ttp://www
12. Power/Lock
Button
11:35
1 of 6
MarketCameraVoicemail
11. Front Facing
Camera
10. Volume
Button
9. Touchscreen
8. Camera
Button
7. Search
Key
6. Back
Key
Key and Connector Functions
1.
3.5mm Headset Jack
2.
Micro USB Connector
other accessories to your phone.
3.
Micro HDMI Connector
definition display device such as a television.
4.
Menu Key
(including
context-sensitive menus from other screens.
5.
Home Key
screen. Press and hold to display the recent apps
menu.
6.
Back Key
7.
Search Key
application.
8.
Camera Button
camera app. Press to take pictures.
9.
Touchscreen
menus and features, enter text, dial phone
numbers, and more, using just your fingertips.
10.
Volume Button
from the home screen, the voice or speaker
() lets you access the options menus
Settings
() brings you back to the home
() returns you to the previous screen.
(). Press to open the search
lets you attach a headset.
lets you connect a charger or
lets you connect to a high
) from the home screen and
() Press and hold to launch the
input lets you access all the phone’s
lets you adjust the ringer volume
volume during a call, and the speaker volume
while using the music player or other applications.
11.
Front Facing Camera
for use with video chat programs.
12.
Power/Lock Button
the phone options menu where you can turn the
phone off, turn Airplane mode on or off, turn Silent
mode on or off, or put the phone to sleep. Press to
lock and unlock the touchscreen.
lets you take video of yourself
(). Press and hold to open
Turning Your Phone On and Off
Turning Your Phone On
䊳
Press and hold
two seconds.
As your phone connects to the network, you see a
connecting message. Your phone may require you to
enter identifying information to use it or to access
specific features.
Power/Lock
for approximately
2A. Phone Basics11
Phone Basics
Turning Your Phone Off
http
䊳
Press and hold to open a phone options menu,
where you can turn off the phone (
turn
Airplane mode, Silent mode
, or
Power off
Sleep
Touchscreen and Keys
Touchscreen On/Off
Your touchscreen is on when you need it and off when
you don’t.
䢇
To make your touchscreen sleep or wake up, just
press .
䢇
When you hold the phone to your ear during calls,
your touchscreen sleeps to prevent accidental
touches.
122A. Phone Basics
), or
on or off.
䢇
To let the touchscreen adjust brightness
automatically, touch
Brightness
Note:
and check
Your touchscreen might
stay dark if the sensor
just above it is covered.
Don't use covers or
screen protectors (even
clear ones) that cover
this sensor. To find Motorola accessories for your
phone, visit
> Settings >Display >
Automatic brightness
www.motorola.com/products
Touch Tips
Touch
To choose an icon or option, touch
it. Try it: In the home screen, touch
Dialer
.
.
.
://www.
Touch and Hold
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To open special options, touch
and hold an icon or other item.
Try it: In the home screen,
touch a blank space to open
options.
Drag
To scroll through a list or move
slowly, drag up or down the
touchscreen. Try it: In the home
screen, touch
, then drag your
Contacts
list up or down.
When you drag or flick a list, a
scroll bar appears on the right.
Drag the scroll bar to move the
list to a letter.
Dialer >
Contacts
See all your apps.
Touch the Launcher icon.
Text MessMarketCameraVoicemail
Add to Home screen
ARCH
7
11121314
Motorola widgets
ARCH
7
Android widgets
242526272
1 of 6
Shortcuts
Folders
Wallpapers
11:35
Flick
To scroll through a list or move quickly, flick across the
touchscreen (drag quickly and release).
Tip:
When you flick a long list, touch the screen to stop it from
scrolling.
Zoom
Get a closer look at maps or pictures. To zoom in,
double-touch the screen. To zoom out, double-touch
the screen again.
Tip:
For maps you can also touch to zoom in, or to
zoom out.
2A. Phone Basics13
Phone Basics
You can also zoom in or out by pinching your fingers
a
e
Menu
Key
Back
Key
Home
Key
Search
Key
Power/Lock
Button
together or moving them apart on the screen.
Pinch to zoom out.
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Messaging
ashington-Blue
State/Lake
M
Lake
M
E Wacker Pl
Randolph/
Wabash
M
E Ontario St
Ontario St
E S
N Wabash Ave
Grand Red
M
N Dearborn St
N Clark St
N Micigan Ave
Wacker Dr
E Wacker Pl
State/Lake
W Lake StW Lake St
M
M
Lake
Randolph/
Wabash
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Messaging
Washington-Blue
Key Tips
Front Keys
䢇
䢇
Menu
Home
– Open options.
– Press to return to the home screen.
Press and hold to see recently used apps.
䢇
Back
䢇
Search Key
E Ohio St
N Rush St
N Micigan Ave
E S WaterSt
N Micigan Ave
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application.
E Grand Av
Sleep and Wake Up
To save your battery, prevent
accidental touches, or when you
Randolph
St Metra
want to wipe smudges off your
– Return to the previous screen.
() – Press to open the search
touchscreen, put the touchscreen
to sleep by pressing . To wake
up the touchscreen, just press
again.
To change how long your phone waits before the
screen goes to sleep automatically, touch
Settings >Display > Screen timeout
Tip:
To make the screen lock when it goes to sleep, use
“Screen Lock” on page 36.
>
.
142A. Phone Basics
Adjust Volume
Press the volume keys to change the
ring volume (in the home screen), or the
earpiece volume (during a call).
Rotate the Screen
To set the touchscreen to stay right-side
up when you turn your phone, touch
> Settings >Display
uncheck the
Auto-rotate screen
box.
Note:
Not all applications are designed to rotate.
and
check
Kickstand
You can use the kickstand to
place your phone in an
upright position for viewing
videos.
To open the kickstand, use the
recess to lift it up and into an
open position.
Tip:
To set your phone to display the dock screen when you
open the kickstand, touch
and make sure the
selected.
If you need to plug an HDMI or micro USB cable into
your phone while it is resting on the kickstand, you can
also rotate the phone and rest it with the micro USB
and HDMI connectors on the top.
>Settings >Display
Kickstand Enable
check mark is
2A. Phone Basics15
Phone Basics
Home Screen
See all your apps.
Touch the Launcher icon.
1 of 6
11:35
Notications Bar
Touch & drag this bar down to
check notications.
Status Indicators
Shortcuts
Touch to open.
Touch to open.
App Menu
Widgets
Touch to open, or touch &
hold to move or delete.
Flick left or right to open
more panels.
Panel Indicators
Quick Launch Area
See all your apps.
Touch the Launcher icon.
1 of 6
Text Mess
a
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Market
Camera
Voicemail
CHICAGO
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unts
Maps
Help Cente
8
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15 minutes ago
Scott Wilke
Tomorrow is our
big launch - wish
me luck everyone!
Looking forwa
weekend!
5 minutes ago
Music Camcorde Gal
The home screen gives you all your latest information
in one place. It’s what you see when you turn on the
phone or press. It’s basically like this:
The home screen extends beyond what you see on the
screen to give you more room for adding shortcuts,
widgets, and more. Flick the home screen left and right
to see more panels or to find available space to add
widgets or shortcuts.
Note:
Your home screen might look a little different.
162A. Phone Basics
Use and Change Your Home Screen
On your home screen, shortcuts are icons that open
your favorite apps, Web bookmarks, contacts, email, or
music. Widgets show you news, weather, messages,
and other updates.
8
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Budget Meeting
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䢇
To
open
something, touch it. Press to return to
the home screen.
Tip:
When you open a widget, touch to see any options
or settings.
䢇
To
add
something or change your wallpaper, touch
and hold an empty spot until you see the
Home screen
menu.
You can also change the apps in the Quick Launch
Area along the bottom of the home screen. To
change an app, touch and hold it for a few seconds.
When the
Add to Dock
menu appears, select the new
app.
䢇
To
resize
Motorola widgets,
touch and hold a corner
until you feel a vibration,
and then drag it to the
3
Budget Meetin
desired size.
䢇
To
move
or
delete
something, touch and hold
it until you feel a vibration,
and then drag it to another spot, another panel, or
the trash at the top of the screen.
Add to
Search
To search, press , touch the text field, and enter your
search using the keypad.
Touch here to enter text.
Touch for more
search options.
Touch to search
by voice.
View Notifications and Phone Status
At the top of the screen, icons on
the left notify you about new
messages or events
(notifications). Icons on the right
tell you about phone status. Flick
the bar down to show notification
details.
This list identifies the symbols
you’ll see on your phone’s display
screen:
2A. Phone Basics17
Phone Basics
Battery Strength
— A fuller battery indicates a
greater charge. The “lightning” icon (bottom
rows) indicates the phone is charging.
4G Connection
— You are connected to the
Sprint 4G network. More lines indicate a
stronger signal.
Signal Strength
stronger signal.
No Service
You cannot make or receive any type of call.
— Your phone is without service.
Phone In Use
phone call.
Bluetooth® In Use
Bluetooth. If this icon is black, your phone is in
discoverable mode. If this icon is light gray, a
Bluetooth connection is active.
Vibrate
— Your phone is set to vibrate and not
to ring.
182A. Phone Basics
— More bars indicate a
— Your phone is active on a
— Your phone is using
4G Scan
— You phone is acquiring a signal
from the Sprint 4G network.
4G Manual Scan
— Use the 4G scan widget to
manually scan for a 4G signal.
3G Connection
— You are connected to the
Sprint 3G network.
Airplane Mode
receive calls and other transmissions. See
“Airplane Mode” on page 73.
TTY
— You are ready to use your phone to
make calls using a TTY (text telephone) device.
See “TTY” on page 49.
Text Message
messages. See “Reading and Replying to
— Your phone is set not to
— You have one or more text
Messages” on page 84.
Email
— You have one or more emails.
Voic email
Data Sync
and synchronizing your calendar with your
— You have one or more voicemails.
— Your phone is downloading email
personal, Exchange accounts.
GPS
— Your phone’s GPS is active.
Missed Call
calls.
Wi-Fi
— You have one or more missed
— Your phone is connected to a Wi-Fi
Hotspot
— Your phone’s Sprint Mobile Hotspot
is turned on.
Hotspot Connected
— One or mo re wireless
devices are connected to your phone’s hotspot.
Tet her ed
— Your phone has established a data
connection for a device via a USB connection.
USB
— Your phone is connected to a computer
or other USB device.
Music Player
— Music playe r is playing music.
Phone Basics
network. More lines indicate a stronger signal.
Calendar Event
event on you calendar.
Alarm Clock
Chat
— You have an active Google Talk™ chat.
— Notification for an upcoming
— Your alarm clock is set to ring.
2A. Phone Basics19
Notification Light
All apps
11:35
Gallery
Market
Calendar
Alarm &
Timer
Accounts100 HD
Games
ContactsCamera
Latitude
EmailFiles
GmailGoogle
Search
Help Center
Downloads
Camcorder
Calculator
Games
Blockbuster
Browser
Manage SIM
Dialer
Maps
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Books
Touch to open Market.
Touch to change app
tray view and create
app groups.
Your phone has a light that
blinks whenever you receive
voicemail, email, text
message, have an
appointment, Bluetooth is in
use, or your battery is low.
Light StatusIndication
Flashing greenNew notification.
Low battery.
Bluetooth in use.
Flashing red
Flashing blue
App Menu
Account Manage
202A. Phone Basics
You can find all of your apps in one place. From the
home screen, touch the app tab to open the app
menu.
To close the app menu, press or .
Recent Apps
In the home screen, touch and hold to see the
most recent apps you used. Touch an app to open it, or
touch to return to the home screen.
Widgets
A widget is small app on the home screen that displays
information, such as weather, news, and social
networking updates. You can add a widget, such as a
clock, music player, or a calendar that shows
upcoming appointments. To open a widget, touch it.
Creating Widgets
1.
Find an empty spot on your home screen where
you want to add a widget. You can flick left or right
to open other panels on your home screen.
2.
Touch and hold the empty spot until you see the
Add to Home screen
3.
Touch
Motorola widgets
4.
Touch the type of widget. If necessary, enter the
widget settings.
menu.
or
Android widgets
.
Tip:
You can change a widget’s size. Just touch and hold the
widget. When the widget’s outline turns white, drag one of
the corners to make it the size you want.
Note:
If you install apps from Android Market™ that have
widgets, touch and hold the home screen, and then
select a widget to add to the home screen.
Setting Up Widgets
You can customize some widgets. Touch a widget to
open it, and then touch.
You may already have several useful widgets on your
home screen:
䢇
Messages
long it shows new messages. To add email
accounts, see “Setting Up Messaging” on page 85.
䢇
News
shows new stories, or choose a news source. To
choose a source, touch , and then choose preset
Bundles
URL for a
䢇
Weather
To add locations, touch , enter a city, and touch
: Change the widget name or choose how
: Change the widget name, choose how long it
or
Channels
Webpage
, or choose
or an
RSS feed
Custom
.
to enter a
: Change temperature units or add locations.
2A. Phone Basics21
Phone Basics
Search
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11:35
Delete
Return
Space
Symbols/Numbers
Shift
Text Entry
Touch to
open
the
touchscreen
keyboard.
. When you open the weather widget, flick left
to see other locations you added.
Viewing Your Phone Number
䊳
Touch >
Settings > About phone > Status
(Your phone number and other information about
your phone and account appear.)
Entering Text
Touchscreen Keyboards
Touch a text field to open a touchscreen keyboard.
Press to close it.
To
move the cursor
to go.
222A. Phone Basics
, touch the location where you want
Multi-touch Keyboard
Use the multi-touch keyboard to enter letters one at a
time.
.
Note:
To set your screen to rotate when you turn the phone,
>Settings >Display
touch
Auto-rotate screen
check mark is selected.
and make sure the
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