Page 1
MOTOROLA™
iDEN®
Digital Multi-Service Phone
i500plus User’s Guide
Page 2
i500plus User’s Guide
PATENT AND TRADEMARK
INFORMATION
This product is protected under one or more of the following patents:
4817157, 4896361, 4857928, 5041793, 5060294, 5066923, 5134718,
5140156, 5239963, 5257411, 5287387, 5265219, 5289504, 5316168,
5317247, 5338396, 5389927, 5406588, 5424921, 5457376, 5460906,
5551063, 5557079, 5596487, 5615412, 5638403, 5559468, 5469465,
5170413, 5140615, 5519730, 5241544, 5584059, 5574992, 5396656,
5487091, 5533004, 5299199, 5343499, 5369501, 5509031, 5515379,
5528723, 5598417, 5066923, 5241650, 5278833, 5359696, 5548631,
5410632, 5440582, 5457735, 5457818, 5471670, 5477550, 5481537,
5566181, 5229767, 5208804, 5295140, 5381449, 5440590, 5467398,
5490230, 5620242, 5623523, 5655913, 5715240, 5771440, 5854578,
5675281
Additional patents are pending.
, Motorola, iDEN, Call Alert, and Message Mail are trademarks or
registered trademarks of Motorola, Inc.
®Reg. U.S. Pat. & Tm. Off.
T9 Text Input is a trademark of Tegic Communications.
All other trademarks mentioned in this manual are trademarks of their
respective companies.
© Copyright 1999, Motorola, Inc. All rights reserved.
Page 3
CONTENTS
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features of Your i 500 plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Attaching and Charging the Battery . . . . . . . . . . . . . . . . . . . . . .4
Turning On Your i 500 plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Turning Off Your i 500 plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Display Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
About Modes and Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Changing the Display Language . . . . . . . . . . . . . . . . . . . . . . . . . 7
Making Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using Other Dialing Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Emergency Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Automatic Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Receiving a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
What Is My Phone Number? . . . . . . . . . . . . . . . . . . . . . . . . . .10
Setting the Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Selecting a Ring Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Unconditional Call Forwarding . . . . . . . . . . . . . . . . . . . . .11
Conditional Call Forwarding . . . . . . . . . . . . . . . . . . . . . . .12
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Call Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Creating, Editing, and Using Stored Lists . . . . . . . . . . . . . . . .14
Quickstore of Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . 17
Making Private Calls . . . . . . . . . . . . . . . . . . . . . . . . . 18
Receiving a Private Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Private/Group Mode Speaker . . . . . . . . . . . . . . . . . . . . . . . . . .19
Call Alert™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Quickstore of Private IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Storing Your Private ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Making Group Calls . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Receiving a Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Adding and Storing a Talkgroup . . . . . . . . . . . . . . . . . . . . . . . 24
Area Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Private/Group Mode Speaker . . . . . . . . . . . . . . . . . . . . . . . . . .24
Sending a Call Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Receiving a Call Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Call Alert Queuing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
i
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i500plus User’s Guide
Using Mail Services . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Net Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Message Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Saving and Erasing Mail . . . . . . . . . . . . . . . . . . . . . . . . . .27
Auto Call Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Mail Memory Full . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using Your Phone as a Modem . . . . . . . . . . . . . . . . . 29
Programming Menus . . . . . . . . . . . . . . . . . . . . . . . . . 30
About Status Messages . . . . . . . . . . . . . . . . . . . . . . . 36
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Travel Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Using the Standard Travel Charger . . . . . . . . . . . . . . . . . .38
Using the Rapid Travel Charger (110V/220V/240V) . . . . 38
Vehicular Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Desktop Dual-Pocket Charger . . . . . . . . . . . . . . . . . . . . . . . . . 40
Audio Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Dash Mount Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Swivel Belt Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Leather Carry Case with Clear Plastic Cover . . . . . . . . . . . . . . 45
Hands-Free Car Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Safety and General Information . . . . . . . . . . . . . . . . 48
Exposure To Radio Frequency Energy . . . . . . . . . . . . . . . . . . . 48
Interference to Medical and Personal Electronic Devices . . . . 49
Pacemakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Hearing Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Other Medical Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Interference to Other Electronic Devices . . . . . . . . . . . . . . . . .50
Use While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Operational Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Potentially Explosive Atmospheres . . . . . . . . . . . . . . . . . . 51
Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Blasting Caps and Areas . . . . . . . . . . . . . . . . . . . . . . . . . . 51
For Vehicles Equipped with Air Bags . . . . . . . . . . . . . . . . 51
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Operational Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Damaged Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Cleaning Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Antenna Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Accessory Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . 53
Owner’s Information . . . . . . . . . . . . . . . . . . . . . . . . . 55
iii
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i500plus User’s Guide
iv
Page 7
C
•
•
•
Welcome
WELCOME
ongratulations on purchasing your Motorola iDEN i 500 plus
data-capable, multi-service, digital portable phone. Superior
features and state-of-the-art technology help to keep you in
constant touch with all your business and personal contacts.
The i 500 plus offers:
• Phone Mode –for cellular phone operation.
See page 8.
Private Mode –for two-way radio use to talk with one person.
See page 18.
Group Mode –for two-way radio use to talk with several people.
See page 23.
Mail Services –for message, voice, and net mail.
See page 25.
Optional Features
With optional wireless access to the Internet, you can check on the
latest news and weather, get stock quotes, send and receive e-mail,
and download information from your computer. Wireless features
include:
• Net Mode –to access the built-in microbrowser.
• Fax and Data Transfer –to send and receive faxes and transfer
files.
• TTY Access –for assisting hearing-impaired users. See the
Wireless Data Services User’s Guide for information about data
calls and TTY access.
NOTE: This guide describes the features of the
i
500
plus
as they were set up by Motorola.
However, your carrier or your organization may
have changed or added features. For more
information, check with your carrier or your
organization.
This manual provides information about how Net Mode works with
various features of your i 500 plus . For information on using the
microbrowser and other components of Net Mode, see the Net Mode
User’s Guide.
1
Page 8
i500plus User’s Guide
Features of Your i 500 plus
1. Antenna
2. Earpiece
3. Volume
Control
Buttons
4. Push-To-Talk
(PTT) Button
5. Scroll Keys
6. Mode Key
7. LED
8. On/Off Key
*
9. Punctuation
Key
10. Side Charging
Jack
*
11. Back Key
12. Microphone
500
plus
MENU
Mode
def
3
mno
jkl
6
wxyz
tuv
9
next
ghi
pqrs
abc
2
5
8
1
4
7
0
13. Alphanumeric
Display
14. Menu Key
15. Option Keys
16. Send/End Key
17. Alphanumeric
Keypad
*
18. Next Key
*
19. Home Key
20. Speaker Key
21. Bottom
Accessory
Connector
*These features are available in the Net Mode browser.
NOTE: • Remove the plastic lens protector from the
display before initial use.
• Some keys have multiple uses. For more
information, see the
• Press any key or button to turn on the
keypad backlight.
Net Mode User’s Guide
.
2
Page 9
Welcome
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
Antenna
Earpiece
Volume Control
Buttons
Push-To-Talk
(PTT) Button
Scroll Keys
Mode Key
LED (Light
Emitting Diode)
On/Off Key
Punctuation Key Add punctuation in the Net Mode browser
Side Charging
Jack
Back Key
Microphone
Alphanumeric
Display
Menu Key
Option Keys
Send/End Key
Alphanumeric
Keypad
Next Word Key
Home Key
Speaker Key
Bottom Accessory
Connector
Extend for optimal signal.
Hold to your ear to hear the other party.
Press to adjust volume levels in Phone,
Private, and Group modes.
Transmit a Private or Group Call, or a Call
Alert. Press and hold the PTT button to talk;
release it to listen.
Press the left key to scroll backward or the
right key to scroll forward through menu
options and lists.
Press to change modes.
Check the phone’s status. See
for more information.
page 5
Press and hold to turn your
(within T9™ Text Input).
Attach charging accessories.
Return to the previous browser screen.
Use to speak during calls.
View up to four lines (12 characters per line)
or six lines (16 characters per line) on the
display.
Press to scroll through menu options.
Press the right or left option key to select the
menu option that appears directly above the
key.
Press to answer an incoming Phone call. After
entering a phone number, press to begin an
outgoing Phone call or to redial the entered
phone number. Press to end Phone calls.
Enter telephone numbers, Private Call IDs,
and alphanumeric characters.
Press to display the next word choice in the
browser (within T9 Text Input).
Press to return to the browser Home menu.
Press to hear incoming calls through the
earpiece or the speaker during private and
group conversations.
Connect accessories and the data cable.
Table 2 on
i
500
plus
on or off.
3
Page 10
i500plus User’s Guide
Attaching and Charging the Battery
Attaching the Battery
1. Release the lock located at the
bottom of the battery door by
pressing up on the latch, and
remove the door.
2. Insert the battery with the “+” and
“-” at the top, per the figure. Install
the battery bottom first, then press
down on the battery to secure it.
3. Replace the battery cover and lock
by pressing down on the latch.
1
2
+
+
+
+
Detaching the Battery
1. Release the battery door by sliding
the battery door latch upward.
2. Remove the battery door housing
and remove the battery from the
phone.
Charging the Battery with the Standard Travel Charger
Attach the Charger to the i 500 plus via the Side Charging Jack, and
plug the Charger into an electrical outlet. For more information about
Chargers, see “Accessories” on page 37.
To get the maximum use from the battery, charge it overnight before
you use it for the first time. See Table 1 for battery charging status.
Battery and Charging Status
A low battery is indicated by a short, chirp-like sound through the
speaker. The battery strength indicator icon shows the remaining
charge in your battery . Three bars indicate full char ge. As the charge is
reduced through use, the bars disappear. The indicator flashes when
you have less than five minutes of talk time.
Table 1: Battery Charging Status
Icon
Flashes
Charging Low Battery 0-30% 31-60% 61-90% 91-100%
Discharging Low Battery 0-10% 11-40% 41-70% 71-100%
4
Page 11
Welcome
Turning On Your i 500 plus
Press the On/Off button until a set of icons appears on your
display. Next, a welcome message displays while the i 500 plus
connects to your carrier’s network.
The LED indicator on the i 500 plus shows the service state. See
Table 2 .
Table 2: LED Indicator
Status Light
Indicator
Flashing Red Registering—your i 500
Solid Red No service—your i500
Flashing
Green
Solid Green In use—your i500
carrier’s network. Please wait.
is outside your carrier’s service area.
In service—your i500
You can now place and receive calls.
To make sure that you ended the last call,
press .
i
500
plus
Phone Status
plus
is signing on to your
plus
cannot sign on because it
plus
is ready to use.
plus
is currently being used.
Turning Off Your i 500 plus
Press and hold the On/Off button until you see the message
“Powering Off”.
5
Page 12
i500plus User’s Guide
Display Icons
After you turn on the phone, display icons appear on the screen to
inform you of existing conditions. See the following list.
The following icons may appear on the display.
Signal Strength Indicator
Shows the signal strength. Six bars indicate the strongest signal.
Calls and messages may not be sent or received when there is no
signal.
Battery Strength Indicator
Shows the remaining charge in your battery . Three bars sho w full
charge. The indicator flashes when you have less than five
minutes of talk time remaining.
Voice Mail
Indicates that you listened to but did not save or delete messages.
This icon flashes when unplayed messages are waiting in your
voice mailbox.
New Message Mail
Indicates that you have new text messages in your mailbox.
Unread Message Mail
Indicates that you have unread text messages.
Call Forward
Indicates that incoming phone calls are being forwarded.
Private/Group Speaker
Indicates that the Private/Group speaker is off. You will hear
calls through the earpiece.
Optional: Packet Data
Indicates packet data registration. The blinking arrows indicate
send and receive activity. For more information, see the Wireless
Data User’s Guide.
Some of the following icons may appear on the last line of the display.
Optional: Secure Packet Data Connection
Indicates that your packet data information is encrypted during
transmission.
More Information
Indicates that there is more text to read above, below, or above
and below the current screen.
6
Page 13
Welcome
About Modes and Menus
Modes and menus are the navigational tools, providing access to the
various features of your i500plus. There are four modes:
• Phone–For cellular phone calls. See page 8.
• Private–for one-to-one radio calls. See page 18.
• Group–For radio calls with all individuals in a designated
talkgroup. See page 23.
• Net–(optional) for browser use. See the Net Mode User’s Guide.
To change modes, press .
Mode
Menu choices within each mode provide access to the various features
of your i500plus.
To select menu options:
(1) Press until you see the desired menu option.
MENU
(2) Press under the desired menu option.
Changing the Display Language
You can customize your i500plus to display one of four languages:
English, French, Spanish, or Portuguese.
To change the displayed language:
1. Press , , , .
pqrs
7
next
0
2. Select “Ok”.
3. Press or to scroll through
the language options.
Selecting “Exit” at any time retains the
70=Language
English
current language selection.
Exit Ok
4. When the desired language appears on
your display, select “Ok”. The
displayed text immediately changes to
the selected language.
5. Select “Exit”.
Language
Francais
Cancl Ok
The language you select will be the displayed language.
7
Page 14
i500plus User’s Guide
MENU
MAKING PHONE CALLS
In addition to making and receiving phone calls in Phone mode, you
can forward calls, use call waiting, put calls on hold, and create and
use stored lists. Phone Ready is the main screen.
You can place a call by entering the phone number on the keypad.
1. From the “Phone Ready” screen, using
the keypad, enter the desired number.
If you make a mistake, press once
to move back one digit, or select
“Cancl” to start over.
2. Press to place the call.
3. To end the call, press .
Using Other Dialing Methods
To use Scroll, Speed Dial, or Name Search, names and numbers must
be programmed into your phone. See “Creating, Editing, and Using
Stored Lists” on page 14.
Scroll
1. From the Phone Ready screen, press or to scroll
backward or forward through the stored list of numbers and
names.
Phone Ready
Name Mail
2. Press to place the call.
3. To end the call, press .
Speed Dial
1. From the Phone Ready screen, press until you see the
“Spd#” option on the last line of your display.
2. Select “Spd#”.
3. Enter the assigned speed-dial number (1-100). You will see the
stored name and phone number associated with the speed dial
number.
4. Press to place the call.
5. To end the call, press .
8
Page 15
Making Phone Calls
Name Search
1. From the Phone Ready screen, select “Name”.
2. Using the keypad, enter the first letter of the desired name, for
example, to search for the name Bob:
a. Enter “B” by pressing twice.
abc
2
b. Press to scroll through all the names starting with “B”
until you see “Bob”.
3. Press to place the call.
4. To end the call, press .
Emergency Dial
You can dial the emergency phone number even if the keypad is
locked. If you are on an active call, you must end it before using the
emergency number.
1. From any mode (Phone, Private, Group, or Net), press and hold
wxyz
for two seconds until the phone displays
9
“EMERGENCY”. The phone then automatically dials the
emergency number.
2. To end the call, press . The emergency phone number will
not be saved as the last number dialed.
NOTE: For more information on the Emergency Dial
feature, contact your carrier.
Automatic Redial
If you receive a “System Busy, Try Later” message, press to
have your phone automatically redial the number. You will hear a
ring-back tone when the call is successful.
Last Number Redial
To redial the last number that you called, press .
9
Page 16
i500plus User’s Guide
Incoming
Phone Call
End
30=Ringer
Volume
Exit
Receiving a Phone Call
• Press one of the following keys: ,
, or . Or, press any numeric
key (0 through 9).
• To end the call, press .
What Is My Phone Number?
Press , , to display your own
phone number.
Setting the Ringer Volume
1
1=Own Ph#
9545553434
Exit Edit
You can adjust the ringer volume for
incoming calls.
next
1. Press , , , . The
def
0
3
“30=Ringer Volume” screen displays.
The display shows your current ringer
volume.
2. Press the Volume Control buttons on the
side of the phone to listen as you raise or
lower the volume. At the lowest setting,
the screen displays “Volume Silent”.
3. When you reach the desired level, select “Exit”.
Selecting a Ring Style
Your phone has nine selectable ring styles.
Incoming circuit data calls have a unique, preset ring style which you
cannot change.
Setting a Ring Style
def
1. Press , , , .
1
3
The display shows your current ring
style.
10
31=Set Ring
Style:1
Exit Ok
Page 17
Making Phone Calls
Ring
Style 4
Cancl Ok
2. Select “Ok”.
3. Press or to scroll through the
available ring styles.
4. T o listen to the selected ring style, press
the Volume buttons on the side of the
phone.
5. Select “Ok” to select the ring style shown.
To leave the ring style unchanged, select “Cancl”.
6. Select “Exit”.
Call Forwarding
Call forwarding lets callers reach you wherever you are. You ha v e two
options: forward all incoming calls (unconditional) or select those
circumstances (conditional) when you want your calls forwarded.
Unconditional Call Forwarding
Unconditional call forwarding sends all incoming calls to the
designated number.
NOTE: When you set unconditional call forwarding, your
phone does not ring.
1. From the “Phone Ready” screen,
MENU
press until you see “Forwd” on
the last line of the display.
Phone Ready
2. Select “Forwd”.
Forwd Spd#
3. To select the number where you want
your calls forwarded, do one of the
following:
• Enter a number.
• Or, press the scroll keys to select a
Forward:Off
To:5551212
Exit On
number from your stored list.
4. Select “On”.
5. After the “Please Wait” message displays, Select “Exit”.
Notice that the Call Forward icon appears on your display when
Unconditional Call Forwarding is set.
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Page 18
i500plus User’s Guide
Conditional Call Forwarding
You may want to forward your calls when your i500plus is:
• Busy on another call or the browser (Busy)
• Not answered (NoAns)
• Outside the service area (NoRch)
NOTE: You must turn off Unconditional Call Forwarding
before you can set Conditional Call Forwarding
options.
1. From the Phone Ready screen, press
MENU
until you see “Forwd” on the
last line of the display, then select it.
Phone Ready
Forwd Spd#
2. Press again until you see “Busy
MENU
and “NoAns” on the last line of your
display.
• To forward your calls when your
phone is in use, select “Busy”.
Forward:Off
To:
Busy NoAns
• To forward your calls when you do
not want to answer them, select
“NoAns”.
3. Press until you see “NoRch”
MENU
and “Rcl#”.
• To forward your calls when you
cannot be reached, select “NoRch”.
• To see the call forward number,
Forward:Off
To:
NoRch Rcl#
select “Rcl#”.
4. After you select the call forward option, either enter the number
where you want your calls to be forwarded, or press the scroll
buttons and select a number.
5. Select “On”.
6. Select “Exit”.
You can set more than one condition by repeating steps 2 through 6.
12
Page 19
Making Phone Calls
Call W aiting
Using the Call Waiting feature, you can answer an incoming call
when you are on another call. Call Waiting is on unless you turn it off
for a particular call.
1. After the alert tone, your display
shows the incoming number and asks
“T ake Call?”. To accept the call, select
“Y es”. To decline the call, select
“No”.
2. Select “Hold” to place the second call
on hold and return to the first call.
Selecting “Hold” switches you
between the two calls.
3. To end the active call, press .
Turning Off Call Waiting
You can turn off Call Waiting if you do not want to be interrupted
during a call.
1. Press until you see “Wait”, then select “Wait”.
2. Press under “Off”. Call Waiting will be disabled for one
MENU
call—but will automatically reset to “On” after that call.
5551212
Take Call?
No Yes
Call 1-Hold
5551212
Hold Name
Call Hold
When you are on a call, you can place the call on hold and make a
second call.
1. To place the active call on hold, select “Hold”. You can then
answer or place another call.
2. To remove the call from hold, select “Hold” again.
13
Page 20
i500plus User’s Guide
pqrs
7
Creating, Editing, and Using Stored Lists
A stored list is a directory of phone numbers and Private IDs and their
related names. Stored lists are convenient because you do not have to
remember names and numbers—you simply scroll through your
stored list.
Combined Phone Number and Private ID List
You can set a combined Phone and a Private ID with the associated
name, which eliminates the need to program the Private ID separately.
You can add up to 100 numbers to your Phone list, store them with
names, and assign them to speed-dial numbers.
Entering Numbers
To enter a number, press the corresponding key on the keypad.
Entering Names
To enter a letter, press the key the required number of times, which is
related to the letter’s position on the key. Table 3 describes how to
enter each letter on the key.
Table 3: Entering Letters and Numbers on the Keypad
pqrs
7
To enter:
P
Q
R
S
7
Press
once.
twice.
three times.
four times.
five times
To shift to lowercase letters, press and hold after you enter a
letter.
Storing Names and Numbers
abc
1. Press , , , .
2
2. Select “Ok”.
14
next
0
20=Phone /
Prvt List
Exit Ok
Page 21
The next screen briefly displays the
remaining number of phone numbers
and Private IDs that you can store.
3. Enter the name that you wish to store.
4. Select “Store”.
See Table 4 for an example of
entering a name.
Table 4: Entering a Name
To store the name “TIM”:
1. Enter “T” by pressing once.
2. Enter “I” by pressing three times.
3. Enter “M” by pressing once.
tuv
8
ghi
4
mno
6
5. Enter the phone number that you want
to associate with this name and select
“Store”.
To skip the Phone Number entry,
select “Skip”. You will go directly to
the “Enter Prvt ID Number” screen.
Making Phone Calls
Available
98 Phone #
3 Prvt IDs
Enter Name
_
Exit Store
Enter Phone
Number
_
Skip Store
The next screen displays the name that
you entered and a flashing speed-dial
number where the entry will be stored.
6. Do one of the following:
• To accept the speed-dial number
shown, select “Store”.
• To change the speed-dial number,
enter the desired speed-dial number.
The speed-dial number stops flashing.
7. At the next screen, enter the Private
ID number associated with the name
that you entered, then select “Store”.
To skip the Private ID number entry,
select “Skip.”
TIM
Spd#=3
Cancl Store
Enter PrvtID
_
Skip Store
15
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i500plus User’s Guide
Editing and Erasing Phone List Entries
abc
1. Press , , , .
2. Select “Ok”. The “Edit Entry” screen displays.
3. Do one of the following:
• To edit an entry, select “Ok”:
(1) At the “Edit Entry?” screen, press or until
the desired entry appears, then select “Ok”.
(2) At the “Edit Number” screen, edit the phone number, if
you wish; then select “Store”.
(3) At the “Edit Name” screen, edit the name, if you wish;
then select “Store”.
(4) At the “Edit Spd#” screen, edit the speed number, if you
wish; then select “Store”.
• To erase an entry:
(1) At the “Edit Entry?” screen, press or .
(2) At the “Erase Entry?” screen, select “Ok”.
(3) Scroll to the desired entry, then select “Ok”. At the
“Erase?” screen, select “Yes”.
4. Select “Exit” to close the Phone List Edit screen.
2
1
Editing and Erasing Private ID List Entries
1. Press , , , .
abc
2
2. Select “Ok”. The “Edit Entry?” screen displays.
3. Do one of the following:
• To edit an entry, select “Ok”.
(1) At the “Edit Entry?” screen, press or until
the desired entry appears, then select “Ok”.
(2) At the “Edit ID” screen, edit the number, if you wish,
then select “Store”.
(3) At the “Edit Name” screen, edit the name, if you wish,
then select “Store”.
16
abc
2
Page 23
Making Phone Calls
Enter Name
_
Cancl Store
• To erase an entry:
(1) At the “Edit Entry?” screen, press or once,
then select “Ok”.
(2) Press or to scroll to the desired entry, then
select “Ok”.
(3) At the “Erase?” screen, select “Yes”.
4. Select “Exit” to close the Private ID List Edit screen.
Quickstore of Phone Numbers
You can use Quickstore to store the last number that you dialed
without having to enter the programming menu.
If the last number that you dialed is not currently stored in your Phone
Call list, the “Store” option will be available.
To use Phone Number Quickstore, from the Phone Ready screen:
1. Press to see the last number you
dialed.
Phone Ready
Name Mail
2. Select “Store”. The “Enter Name”
screen displays.
3. Enter the name, then select “Store”.
The combined name and number entry
is stored in the first available storage
space.
Phone Ready
0=5554455
Cancl Store
JOHN
5551212
Stored
17
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i500plus User’s Guide
MAKING PRIVATE CALLS
A Private call is a one-to-one conversation between two people. In
Private mode, each i500plus is identified by a name or a number
called a Private ID.
To make a Private Call:
1. Press until you see “Prvt
2. Use the keypad to enter the Priv ate ID
3. To speak, press and hold the PTT
4. To listen, release the PTT button.
To use Scroll or Name Search, you must have a Private ID list.
Scroll
1. Press until you see “Prvt Ready” on your display.
2. Press or to scroll through the stored Private ID list.
3. Press and hold the PTT button, wait for the chirp, then speak
Mode
Ready” on your display.
of the person that you want to reach.
button, wait for the chirp, then speak
into the microphone.
Mode
into the microphone.
Prvt Ready
JOHN SMITH
Alert Name
Name Search
1. Press until you see “Prvt Ready” on your display.
2. Select “Name”.
3. Press the key with the first letter of the name you are searching
4. Press or to scroll through other stored names
5. Press and hold the PTT button, wait for the chirp, then speak
18
Mode
for.
associated with the letter you entered.
into the microphone.
Page 25
Making Private Calls
Prvt Ready
JOHN
Alert Name
Alert
JOHN
Exit Queue
Receiving a Private Call
When you receive an incoming Priv ate call, you hear a brief chirp-like
tone. Y our i500plus automatically switches to Private mode, and the
Private ID or the name of the caller displays.
1. Your phone must be idle, that is, not busy in an active call or on
the browser.
2. Wait for the caller to finish speaking.
3. Press and hold the PTT button. Begin speaking after you hear
the chirp.
Private/Group Mode Speaker
You can hear Private calls through either the earpiece or the speaker.
Press the Speaker button on your i500plus to turn the Private/
Group Mode Speaker on or off.
• With the Speaker on, you will hear incoming calls through the
speaker.
• With the Speaker off, you will hear incoming calls through the
earpiece.
Call Alert™
Call Alert enables you to page an individual by sending an audible
tone. A Call Alert allows the individual to respond when it is
convenient. The alert plays intermittently until the individual clears it.
Sending a Call Alert
1. Press to go to the “Prvt Ready”
2. Select “Alert”.
3. Enter the Private ID, or press or
4. Press the PTT button.
Mode
screen.
to scroll to the desired name.
You may also select the name by
pressing and using Name
MENU
Search.
19
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i500plus User’s Guide
Alert 3
JOHN SMITH
Clear Queue
Receiving a Call Alert
When you receive a Call Alert, you will hear an alert tone and see a
message on your display.
• To answer the Call Alert, press the PTT button.
• To clear the Call Alert without answering it, select “Clear”.
• To silence the Call Alert without clearing it, press any key other
than the PTT button.
NOTE: Until the Call Alert is cleared or returned, the alert
plays intermittently and you will not be able to
receive any additional Phone, Private, Group, or
Net calls.
Call Alert Queuing
If you carrier provides Call Alert Queuing, you can save up to eight
Call Alerts in a queue for later use.
After you respond to the Call Alert, it is removed from the queue.
Clearing or Queueing a Call Alert
When you receive a Call Alert, do one of
the following:
• To clear a Call Alert, select “Clear”.
• To place the Call Alert into the queue,
select “Queue”. Pressing also
queues the Call Alert.
If you receive multiple Call Alerts, the last received Call Alert
displays and the remaining Call Alerts are stacked at the beginning of
the queue.
Mode
Responding to a Queued Call Alert
You can respond to the Call Alerts in any order. To select a Call Alert
for response:
1. Select “Queue”.
2. Press or to scroll to the desired Call Alert.
3. Press the PTT button to respond to the Call Alert.
20
Page 27
Making Private Calls
Prvt Ready
56781
Alert Store
Enter Name
Cancl Store
_
Prvt Ready
JOHN
Alert Name
Quickstore of Private IDs
Quickstore allows you to quickly store a received or sent Private ID,
without having to enter the programming menu.
The ID is added as the last number received or sent in Private mode.
From the Private Ready screen, with the
Private ID displayed:
1. Select “Store”.
If an ID is greater than 12 characters
in length, the ID wraps to the third
line.
2. Enter the name associated
with the Private ID.
3. Select “Store”. The Stored message
displays.
If the list is full with the maximum 100
entries, you will get the message,
“Prvt List Full”. You cannot add
names until you remove some names
from the list.
4. Next, the display returns to the Private
Ready mode.
JOHN
Stored
21
Page 28
i500plus User’s Guide
Storing Your Private ID
To store your Private ID in your i500plus:
1. Press ,,. The screen displays the message,
“2=Own Pvt ID”.
2. Select “Ok”.
3. Enter the Private ID provided by your carrier.
4. Select “Store”.
To view your Private ID at any time after you store it:
1. Press ,,. The screen displays the message,
“2=Own Pvt ID”. The next line displays your Priv ate ID. This is
the number supplied by your carrier that you store in your
phone.
2. Select “Exit”.
abc
2
abc
2
22
Page 29
Making Group Calls
MAKING GROUP CALLS
A Group Call allows you to communicate instantly with members of a
selected Talkgroup–a pre-defined set of people who share a
communication need.
Talkgroups appear on your display as numbers or programmed
names, such as Talkgrp10 or Sales Team.
To make a Group Call:
1. Press until “Group Ready”
displays. Your most recently used
talkgroup displays, for example,
“Talkgrp 10”.
2. To place a call, do one of the
• T o speak to this talkgroup, press and
• To speak to another talkgroup, press or until you
3. To listen, release the PTT button.
Mode
Group Ready
Talkgrp 10
following:
Alert Mail
hold the PTT button. Wait for the chirp, then speak into the
microphone.
see the desired talkgroup name. Press and hold the PTT
button.Wait for the chirp, then speak into the microphone.
Receiving a Group Call
When you receive an incoming Group call, you will hear a brief chirplike tone. Your i500plus automatically switches to Group mode, and
the Talkgroup name displays.
1. Your phone must be idle, that is, not busy in an active call or on
the browser.
2. Wait for the caller to finish speaking, then press and hold the
PTT button. Begin speaking after you hear the chirp.
3. To listen, release the PTT button.
You can receive group calls only in the Talkgroups that you have
predefined. For more information, see “Adding or Storing a
Talkgroup” on page 24.
23
Page 30
i500plus User’s Guide
Adding and Storing a Talkgroup
To add and store a talkgroup name to your i500plus:
def
1. Press , , , .
abc
3
2
2. Select “Ok”.
3. At “Add New Entry?”, select “Ok”.
4. At “Enter ID”, enter the desired talkgroup number and select
“Store”.
5. At “Enter Name”, enter a name for the talkgroup and select
“Store”.
Area Selection
In Group mode, you can call only those talkgroup members in a
specific location. This is useful when you know where the indi viduals
are located within the service area.
1. Press until you see “Group Ready” on your display.
2. Press , then select “Area”.
3. Press or to scroll through the targeted areas specified
4. Select “Ok” to select the targeted area.
Mode
MENU
by your local carrier.
Private/Group Mode Speaker
You can hear Group calls through either the earpiece or the speaker.
Press the Speaker button on the i500plus to turn the Priv ate/Group
Mode Speaker on or off.
With the Speaker on, you will hear incoming calls through the
speaker. This is useful to monitor talkgroup activity in Group mode.
With the Speaker off, you will hear incoming calls through the
earpiece.
24
Page 31
USING MAIL SERVICES
New Mail
Email
Later Now
Your i500plus provides the following mail services:
• Net Mail™
• Voice Mail
• Message Mail
When you receive a new message, the
icon appears and flashes.
• To read your new mail immediately,
select “Now”.
• To read your new mail later, select
“Later”.
An asterisk * next to a mail service
indicates new mail.
To use message services, select “Mail”
from any Ready screen. The inbox screen
opens with your message services listed.
To select a message service, scroll to
highlight the service or press the
corresponding number. For example, to
access your Message Mail, press 2.
*2>Mesg Mail
Using Mail Services
1>Voice Mail
3>Net Mail
Exit Ok
Net Mail
If you subscribe to the optional Net mode feature, Net Mail alerts you
when you receive alerts from the Browser. For example, notification
of an e-mail or fax.
From any mode:
1. Select “Mail”
2. Select “Net Mail”, then select “Ok”.
1>Voice Mail
2>Mesg Mail
3>Net Mail
Exit Ok
The Alerts inbox opens and displays
the type of Net mail alerts.
3. Scroll to the type of alert that you
wish to view, then select “Ok”.
Inbox
1 Email
2 Fax
OK Del
25
Page 32
i500plus User’s Guide
4. The details of the alert type displays.
To read the message, select “View”.
5. After you read the message, do one of
the following:
• Select “Menu” to view a list of
actions that you can take for this
message, such as reply, delete, save,
and so forth.
Inbox: 1 unread
1*Lunch
2 Meeting
View Menu
LUNCH
With client at
12:00
Next Menu
• Or, select “Next” to read the next
message.
1>Change Folder
2>Respond
3>Delete
4>Compose
Ok Back
Voice Mail
When your i500plus receives a Voice Mail message:
• The icon appears on your display.
• The Voice Mail alert tone sounds (if Mail Notification is turned
on).
• The message, “New Voice Mail Waiting” appears on your display.
• An exclamation point (!) on the display indicates that you have at
least one urgent message.
From any mode:
1. Select “Mail”.
2. Select “Voice Mail”.
The Voice Mail inbox opens and displays
the number of your new and total Voice
Mail messages.
To retrieve your voice mail immediately:
1. Select “Dial”. This action
automatically places a call to your
voice mailbox. The most recent
message is retrieved first.
2. To close your voice mailbox, select “Exit”.
1>Voice Mail
2>Mesg Mail
3>Net Mail
Exit
Voice Mail
1 New
1 Total
Exit Dial
Ok
26
Page 33
Using Mail Services
Message Mail
Message Mail can be either a numeric page or a text message of up to
140 characters. Your phone can receive and store 16 mail messages at
any time.
1. To postpone reading your mail and to clear the display, select
“Later”. The icon stops flashing but remains on your display to
remind you that you have unread messages.
To read you mail now:
2. To read your mail now, select “Now”. The screen will briefly
display the number of new and saved messages in your
mailbox.
3. A list of all your messages will display. Highlight the message
that you wish to read and select “Read”.
To read you mail later:
4. From any mode, select “Mail”. The
Mailbox opens.
5. Select “Mesg Mail”.
Your message mailbox opens and
briefly displays the number of new
and saved messages currently in your
mailbox.
1>Voice Mail
2>Mesg Mail
3>Net Mail
Exit Ok
Message Mail
2 New
0 Saved
6. Next, a list of all messages will
display. Select the message that you
wish to read and select “Read”.
*1>FR: Smith
*2>FR: Jones
Exit Read
Saving and Erasing Mail
Y our messa ge shows the time and date that the sender entered it in the
network
After you read a text or numeric message,
you can either Save or Erase the message.
Press under the desired option.
Auto Call Back
You can respond to numeric pages and text
messages containing a call-back number.
To automatically dial a number contained within a Message Mail,
press .
1>Call
5551212
11:15a 04/02
Erase Save
27
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i500plus User’s Guide
Mail Memory Full
If all 16 message registers are full, your phone displays the message
“Mail Waiting, Memory Full”. You cannot receive new Message Mail
until you empty register space by erasing saved or unread messages.
28
Page 35
Using Your Phone as a Modem
USING YOUR PHONE AS A MODEM
You can use your i500plus as a modem for data transfer from you
laptop, handheld device, or desktop computer. This is particularly
useful when there is no wired phone line (wall jack) available.
You simply attach a data cable to your phone and your computer.
From that point, your phone is your modem. This allows you to send
or receive time-critical information such as e-mail, a field service
report, or files. In addition, you can also send or receive faxes.
This type of wireless connection uses one of two types of data
connection: circuit-switched data and packet data.
• Circuit-switched data is typically used for sending and
receiving faxes and for transferring large files.
• Packet data is used for small file transfers such as e-mail.
To use these services, you must install the iDEN Wireless Data
Services software. For more information on setting up your computer
and your i500plus for Packet and Circuit Data calls, see the Wireless
Data Services User’s Guide and contact your carrier.
TTY Users
You can use your phone and computer in TTY mode. Your
computer screen and keyboard replace the standard TTY de vice.
For more information, please see the Wireless Data Services
User’s Guide.
29
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i500plus User’s Guide
PROGRAMMING MENUS
You can customize the settings on your phone using the Programming
Menu.
1. Press until you see “Prgm” on the display.
2. Select “Prgm”.
3. Select “Ok”.
4. Press or to scroll to the desired Programming Menu
PressKeypad
Number
MENU
Option or enter the number of the Option.
SHORTCUT...
Press , press , then press the keypad
number. See Table 5 .
This shortcut does not function within the browser.
Table 5: Programming Menu Options
Menu Option To
1 Own Ph # Automatically store the
telephone number of your
phone after you receive the first
incoming call. You can also
enter the number and view it.
2 Own Pvt ID Display the private number of
your phone. You m ust first store
this number.
3 Mail Display:On/Off Turn on and off the New Mail
message that is displayed with
incoming Voice, Message, or
Net Mail.
30
Page 37
Programming Menus
Table 5: Programming Menu Options
Press-
Keypad
Menu Option To
Number
4 Manual Lock:Off Lock your phone to prevent
unauthorized use. You must
enter a pass code to unlock it.
Even with the manual lock on,
you can reach emergency help
by pressing and holding the
emergency key designated by
your carrier.
5 Auto Lock:Off Automatically lock your phone
each time it is powered off to
prevent unauthorized use.
6 Auto Answer:Off Tur n on or off automatic
10 Last Call Timer Display the duration of the most
11 Display Timer:Off Turn on or off automatic display
12 Reset Timer Display cumulative airtime of
13 Total Timer Display cumulative airtime of
14 1 Minute Beep:Off Automatically signal each
20 Phone/Prvt List Add phone and private
answering of incoming phone
calls after 1-4 rings.
recent phone call.
of the Last Call Timer at the
end of each phone call.
all phone calls since the last
reset.
all phone calls.
minute of elapsed phone
airtime with an audible beep.
numbers in one procedure. See
“Combined Phone Number and
Private ID List” on page 14.
31
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i500plus User’s Guide
Table 5: Programming Menu Options
PressKeypad
Menu Option To
Number
21 Phone List Edit Edit or erase up to 100
frequently called phone
numbers and associated
names. See
Erasing Phone List Entries” on
page 16.
22 Prvt ID List Edit Edit or erase up to 100 Private
numbers and associated
names. See
Erasing Private ID List Entries”
on page 16.
23 Talkgrp List Program Add/Edit/Erase numbers and
associated names for up to 10
pre-programmed talkgroups.
See
Talkgroup” on page 24.
24 Area List Program Add/Edit/Erase numbers and
associated names for up to 50
targeted areas.
“Editing and
“Editing and
“Adding and Storing a
30 Ringer Volume Set the ringer volume using the
volume control keys, or lower
the volume to silence the
ringer. See
Volume” on page 10.
31 Set Ring Style Select a distinct ring style for
incoming phone calls. See
“Selecting a Ring Style” on
page 10.
32 Mail Volume Set the volume of incoming
Message Mail, Voice Mail, and
Net alert tones using the
volume control keys, or lower
the volume to silence the mail
alert tones.
“Setting the Ringer
32
Page 39
Programming Menus
Table 5: Programming Menu Options
Press-
Keypad
Menu Option To
Number
33 Earpiece Volume Set the default earpiece
volume using the volume
control keys.
34 Keypad Volume Set the volume of the keypad
tones using the volume control
keys, or to silence the keypad
tones.
35 Speaker Volume Temporarily adjust the Group/
Private Speaker volume for
noisy environments.
36 Spkr Vol Set Tone Turn the speaker volume set
tones on or off.
38 Silent Group Silence all incoming Group call
alerts and voice activity. When
set, your screen displays the
message, “Group-Silent”.
40 Change Passcode Change your secret 4-digit
pass code from the initial
setting 0000.
60 Set Baud Rate
(for optional data
services)
61 Data Ring Volume
(for optional data
services)
62 Program Data #
(for optional data
services)
Set the modem baud rate
between the phone and the PC.
See the
Services User’s Guide.
Set the default data ringer
volume using the volume
control buttons. See the
Wireless Data Services User’s
Guide.
View your circuit data (fax)
number. See the
Services User’s Guide.
Wireless Data
Wireless Data
33
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i500plus User’s Guide
Table 5: Programming Menu Options
PressKeypad
Menu Option To
Number
63 IP Address
(for optional data
services)
64 Reset KBytes Tx/Rx
(for optional data
services)
65 Lines per Screen
(Browser and Mail
menu)
70 Language Select one of four languages
Use the scroll keys to view the
Internet Protocol (IP) Address1 for your browser, as
programmed in your phone.
If your phone is cabled to a
computer, view IP Address-2,
the stored IP address of your
computer. See the
Data Services User’s Guide.
View the number of kilobytes
sent and received for packet
data. See the
Services User’s Guide.
View the display in 4 lines, 12
characters or 6 lines, 16
characters.
for your display text. The
default is English. See
“Changing the Display
Language” on page 7
Wireless
Wireless Data
.
34
Page 41
Programming Menus
NOTE: Important! Do not perform the following shaded
menu options unless you are instructed to do so
by your carrier. You could damage your phone.
In the Browser, do not select the “Advanced
Encryption New” key. Instead, contact your
carrier.
Option
Number
41 Feature Reset Retur ns all feature settings to
42 Master Clear Performs Feature Reset and
43 Master Reset Resets the phone’s identification
44 Change Service Key Changes or resets the fraud
50 NAM Selects alternate Numeric
51 Network ID Edits the pre-programmed
Menu Option Function
their original defaults.
erases all stored lists.
number.
prevention service key.
Assignment Module (NAM). See
local carrier for information.
Network number list and select
roaming options.
35
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i500plus User’s Guide
ABOUT STATUS MESSAGES
You may receive status messages under certain conditions. Before
contacting your carrier, note the message, numeric code, and the
conditions under which it appeared. Table 6 lists and describes the
error messages.
Table 6: Status Messages
Status Messages Message Description
Number Not in Service The number that you entered is not valid.
User Not Available The party that you called is either busy, out-of-
range, or turned off. Please try again later.
User Not Authorized The party that you called has not purchased
this service.
Please Tr y Later This service is temporarily not available.
Please try again later.
User Busy in Private The par ty that you called is busy in a Private
User Busy in Data The party that you called is busy in a data call.
Service Restricted This service was restricted by your carrier or it
Service Not Available This feature is not available on the current
System Busy Tr y Later The system is experiencing heavy traffic.
Service Conflict This service cannot be enabled because an
Please Try Again An error occurred. Note the error code and try
Self Check Error A fault was detected with your phone. If this
Self Check Fail An operational fault was detected with your
call.
was not purchased.
network.
Please try again later.
incompatible service has already been turned
on.
again.
error recurs, note the error code and contact
your carrier.
phone. Note the numeric code, turn your
phone off, and contact your carrier
immediately.
36
Page 43
ACCESSORIES
Batteries
Accessories
NOTE: • For best results, charge the batteries within
the temperature range of 10
o
).
to 104
• Prolonged charging is not recommended. See
Table 7 for battery charging guidelines.
o
C to 40oC (50oF
Charging the Battery
To get the maximum use from the battery, charge it overnight before
you use it for the first time. See Table 7 for battery charging times.
Attach the Charger to the i500plus via the Side Char ging Jack, and plug
the charger into an electrical outlet.
Table 7: Battery Charging Times
Motorola Battery Charging Time to 90%:
Kit Number
NTN8971 Standard NiMH 5 hours 75 minutes
NTN8970 Slim NiMH 3.5 hours 50 minutes
Description
Chemistry
Standard
Travel
Charger
Rapid
Charger
Battery Operating Instructions
• Extreme temperatures will degrade battery performance. Do not
store your battery where temperatures exceed 60°C (140°F) or fall
below -20°C (4°F).
• The battery capacity will be degraded if stored for long periods
while fully charged. If long term storage is required, store at half
capacity.
• For optimal battery life, use a Motorola iDEN approved NiMH
Charger with your Motorola iDEN NiMH battery. Other chargers
may not fully charge your NiMH or may yield a reduced number of
charge cycles.
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i500plus User’s Guide
Travel Chargers
Using a Travel Charger, you can charge a battery from an electrical
outlet.
You can use:
• The SPN4474 Standard Travel Charger
• The NTN1680 Rapid Travel Charger (110V/220V/240V) with U.S.
Plug Adapter
MAEPF-26735-O
Standard T r avel Char ger
Rapid Travel Char ger
Figure 1. Using the Travel Chargers
Using the Standard Travel Charger
1. Insert the Standard Travel Charger’s power supply plug into an
electrical outlet (110V U.S.).
2. Insert the Charger’s DC plug into the Side Charging Jack on your
i500plus.
Using the Rapid Travel Charger (110V/220V/240V)
1. Insert the wall plug adapter into the Rapid Travel Charger’s power
supply.
2. Insert the Charger’s power supply into an electrical outlet.
3. Insert the DC plug into the Side Charging Jack of your i500plus.
4. The power light (green LED) turns on when the Rapid Travel
Charger is receiving power.
Standard Travel Charger Operating Specifications
Input voltage range: 110V - U.S.
Operating temperature range: 0°C to +50°C.
Rapid Travel Charger Operating Specifications
Input voltage range: 110V/220V/240V.
Operating temperature range: 0°C to +50°C.
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Accessories
Vehicular Battery Charger
The NTN8978 Vehicular Battery Charger enables in-vehicle
communications by charging the NiMH battery and providing power
to your i500plus.
The power light (green LED) will light when the Vehicular Battery
Charger is receiving power.
To cigarette lighter receptacle
To i500
plus
Figure 2. Using the Vehicular Battery Charger
Using the Vehicular Battery Charger
1. Insert the Vehicular Battery Charger’s DC plug into the Side
Charging Jack of your i500plus. Push firmly until the plug rests
securely in the Side Charging Jack.
2. Remove the vehicle’s cigarette lighter plug (if one exists) from
the cigarette lighter receptacle.
3. Plug the Vehicular Battery Charger into the cigarette lighter
receptacle. The power light (green LED) will turn on.
While your i500plus is attached to the Vehicular Battery Charger, you
can leave the phone off, turn it on, or use it. For best charging results,
leave it off.
Removing the Vehicular Battery Charger:
1. Unplug the Vehicular Battery Charger from the vehicle’s
cigarette lighter receptacle.
2. Gently pull the plug from the Side Charging Jack of your
i500plus.
Vehicular Battery Charger Operating Specifications
Operating voltage range: 10.8 - 33.0 Vdc.
Operating temperature range: -30°C to +60°C.
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i500plus User’s Guide
Desktop Dual-Pocket Charger
The NTN1690 Desktop Dual-Pocket Charger charges Motorola
authorized batteries, as listed on page 37, for the i500plus.
NOTE: The Desktop Dual-Pocket Charger should only be
powered by the included Rapid Power Supply. The
Charger will flash both LEDs red if the Standard
Travel Charger is attached.
Rear pocket
LED indicators
Front pocket
Pin connector
MAEPF-26698-O
Power supply cord receptacle
(DC jack)
Data cable receptacle
MAEPF-26726-O
Figure 3. Desktop Dual-Pocket Charger
Charging a battery:
1. Insert the power supply’s DC jack plug into the DC jack receptacle
on the back of the Charger. Use only with the Motorola rapid
charger included with your Desktop Charger package.
2. Plug the power supply end of the power-supply cord into any
standard AC outlet. The Charger performs a quick power-up
self-test during which both LED indicators flash green once to
indicate a successful power-up.
3. Attach a battery to your i500plus phone. Place the i500plus onto
the pin connector located in the charger’s front pocket.
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Accessories
Data Operation
1. Insert the round end of the iDEN Data Cable (NKN6521) into
the data cable receptacle located on the back of the charger, with
the Motorola logo facing upwards.
2. Connect the opposite end of the data cable to the PC.
NOTE: Charging times may vary when performing data
operations.
Adding and removing a battery from the rear pocket
INSERT
1
REMOVE
2
1
Figure 4. Adding and Removing a Battery from the Rear Pocket
1. Insert the battery with the Motorola label facing forward and the
(+ and -) symbols pointing downward.
2. To remove the battery, pull it forward, then up and out of the
Charger.
NOTE: If a battery is in the rear pocket...
and the
front pocket, the battery in the front pocket will
charge to full capacity before the battery in the
rear pocket is charged. The LED for the rear
pocket flashes yello w, indicating that its battery is
waiting to be charged.
To remove the battery from the rear pocket, hold
the base of the Charger and pull the battery
forward, then straight up.
i
500
plus
with a battery is inserted into the
Desktop Charger Status
The Charger displays the battery’s charge status. The indicator will
show one of the following:
solid red =1-30%; solid yellow =31-60%; flashing green =61-90%;
solid green =91-100%.
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i500plus User’s Guide
Desktop Charger Troubleshooting
If the battery is not charging and you see:
A flashing yellow indicator -
• The flashing yellow LED is used to indicate that the Charger’s
pocket is in a wait state.
• If a battery is in the rear pocket, the rear pocket’s LED
continues to flash yellow until the battery in the front pocket is
more than 90% charged (front pocket’s LED is solid green).
This is normal operation.
• To protect your battery’s life expectancy, the Charger does not
rapid charge a battery when its temperature is below 5oC
(41oF) or above 45oC (113oF).
No LED indication -
• Check that the i500plus with battery, or a battery alone, is
inserted correctly.
• Make sure that the power supply is plugged into an appropriate
AC outlet and that the connector is properly seated.
• Rear pocket only: Remove the battery from the Char ger . Use an
ordinary pencil eraser to clean the three metal contacts on the
battery and then place the battery in the Charger.
• If the LED indicator remains turned OFF, the battery may be
defective and should be replaced.
Flashing red LED indicator -
• Remove the battery from the Charger. Use an ordinary pencil
eraser to clean the three metal contacts on the battery and then
place the battery in the Charger.
• If the LED indicator remains turned OFF, the battery may be
defective and should be replaced.
Both LEDs flash red -
• This indicates that the incorrect power supply is plugged in.
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Accessories
A udio Adapter
The NTN8654 Audio Adapter connects an earpiece microphone or
headset to your i500plus for privacy and hands-free operation.
The Audio Adapter fits onto the bottom of the i500plus and provides a
standard 2.5mm jack connection for an earpiece microphone or
headset.
The following audio accessories are compatible with the audio adapter:
• Earpiece with Microphone (NTN8367)
• Headset with Boom Microphone (NTN8513)
• Lightweight Headset with Microphone (NTN8496)
• Over-the-Ear Style Headset (NTN8497)
Audio Adapter
Connector
Button
2.5mm jack
Figure 5. Using the Audio Adapter
Using the Audio Adapter
1. Hold the phone and the Audio Adapter facing you so that you see
the Motorola logo on the adapter.
2. Insert the Audio Adapter’s connector into the i500plus Bottom
Accessory Connector. You will hear the connector snap into place.
Attaching/Detaching the Earpiece Microphone or
Headset
1. Insert the 2.5mm plug of the earpiece microphone or headset cord
into the jack of the Audio Adapter.
2. Pull on the plug, not on the cord, to remove the earpiece
microphone.
Removing the Audio Adapter
1. Press the button on the front of the Audio Adapter. The button
displays the Motorola logo.
2. Pull the Audio Adapter from the i500plus.
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i500plus User’s Guide
Dash Mount Holder
The NTN9025 Dash Mount Holder provides a convenient holder for
your i500plus. The Dash Mount Holder can be installed either
horizontally or vertically.
Important! Do not place the dash mount holder over the air bag
or in the air bag deployment area. For more information, see “For
Vehicles Equipped with Air Bags” on page 44
MAEPF-26723-O
Figure 6. Installing the Dash Mount Holder
Using the Dash Mount Holder
1. Mount the Dash Mount Holder to the dash of your vehicle by
securing the four self-tapping screws to the base of the Holder.
Or, for a semi-permanent installation, use the included adhesive
strip.
2. Snap your phone securely into the holder.
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Accessories
Swivel Belt Clip
The NTN8980 Swivel Belt Clip provides a convenient means by
which to carry your i500plus with you.
Swivel Belt Clip
Holder
MAEPF-26699-O
Figure 7. Using the Swivel Belt Clip
Using the Swivel Belt Clip
1. Attach the Swivel Belt Clip to your belt.
2. Insert your i500plus into the belt clip holder and attach the holder
to the Swivel Belt Clip.
3. To remove your i500plus from the holder, push the holder tab
inward while pulling the phone outward.
4. To remove your i500plus and the holder from the Swivel Belt
Clip, push down on the button on top of the Swi v el Belt Clip and
lift the holder out.
Leather Carry Case with Clear Plastic Cover
• The NTN8981 Leather Carry Case protects your i500plus while
on the go
• Includes a leather belt clip for easy attachment to a belt or purse
• Accommodates most i500plus accessories including travel
chargers, audio accessories, vehicle accessories, and data
accessories.
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i500plus User’s Guide
Hands-Free Car Kit
IMPORTANT! The Hands-Free Car Kit is also a charger. Therefore,
DO NOT operate this kit and the Vehicular Battery Charger at the
same time.
The NTN1674 Hands-Free Car Kit enables in-vehicle communications
by providing a built-in speaker, a power supply for the phone’s internal
battery charger, hands-free visor microphone, dash-mount holder, and
power to the phone.
An external Push-To-Talk (PTT) switch is also included. When the
phone is turned off, the Hands-Free Car Kit charges the Standard battery
in 75 minutes to 90% capacity. Charging time will be longer if the
phone is operational during charge time.
Cigarette
Lighter
Receptacle
Cigarette
Lighter
Adapter
Speaker
Remote
PTT
i
500
500
plus
MENU
Mode
def
abc
1
3
2
ghi
mno
jkl
4
6
5
wxyz
pqrs
tuv
7
9
8
next
0
Microphone
Accessory
Connector
Visor
Figure 8. Using the Hands-Free Car Kit
Using the Hands-Free Car Kit
1. Hold the i500plus with its front toward you. Insert the accessory
connector (with the Motorola logo facing you) into the phone’s
bottom accessory connector until it clicks into place.
2. Remove the vehicle’s cigarette lighter from the cigarette lighter
receptacle.
3. Plug the Hands-Free Car Kit’s Vehicular Battery Charger into the
cigarette lighter receptacle. The power light (green LED) will come
on.
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Accessories
4. Selecting the correct position for the hands-free visor
microphone is vital for the performance of the hands-free
circuitry. It is recommended that the microphone be mounted
either on the sun visor directly above (and facing) the driver, or
on the headliner just above (and facing) the driver.
The visor microphone:
• Should NOT be located within 12 inches of the speaker box.
• Should never be mounted near the vehicle’s window, or in a
spot where road and ambient noise are substantially high.
• Should be mounted so that it does not come into contact with
the air bag, or interfere with air bag deployment.
5. Turn on your i500plus phone.
6. Adjust the speaker volume using the volume control buttons on
your i500plus.
To remove the i500plus:
1. Push the Motorola logo button on the accessory connector and
remove the connector from the phone.
NOTE: The i500
free Car Kit that has a grey button on the
accessory connector. The use of any other
hands-free car kit will result in an “incompatible
accessory” message on the phone’s display.
plus
should only be used with a Hands-
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i500plus User’s Guide
SAFETY AND GENERAL
INFORMATION
IMPORTANT INFORMATION ON SAFE AND
EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING
YOUR INTEGRATED MULTI-SERVICE
PORTABLE RADIO.
For the Safe and Efficient Operation of Your Radio,
Observe these Guidelines:
Your radio product contains a transmitter and a receiver. When it is
ON, it receives and transmits radio frequency (RF) energy. The radio
operates in the frequency range of 806 MHz to 870 MHz and employs
digital modulation techniques. When you use your radio, the system
handling your call controls the power level at which your radio
transmits. The power level typically may vary over a range from
.0024 Watts to 0.6 Watts.
Exposure To Radio Frequency Energy
Your Motorola Radio Product is designed to comply with the
following national and international standards and guidelines
regarding exposure of human beings to radio frequency
electromagnetic energy:
• United States Federal Communications Commission, Code of
Federal Regulations; 42 CFR part 2 sub-part j
• American National Standards Institute (ANSI) IEEE. C95. 11992
• National Council on Radiation Protection and Measurements
(NCRP). Report 86
• International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1998
• National Radiological Protection Board of the United Kingdom,
GS 11, 1988
• Verband Deutscher Elektrotechniker (VDE) DIN-0848
• Department of Health and Welfare Canada. Safety Code 6
To assure optimal radio performance and make sure human exposure
to radio frequency electromagnetic energy is within the guidelines set
forth in the above standards, always adhere to the following
procedures:
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Safety and General Information
When placing or receiving a phone call, or using the group and priv ate
call functions with a Group/Private Speaker OFF (muted speak er icon
visible on the display), hold your i500plus as you would a telephone.
Speak directly into the mouthpiece and position the antenna up and
over your shoulder.
When using your i500plus as a traditional twoway radio while making group or private calls
with the Group/Private Speaker ON (no speaker
icon visible in the display), hold the radio in a
vertical position with the microphone one to two
inches away from the lips.
For body-worn operation, the antenna should be
kept at least one inch from the body when
transmitting.
DO NOT hold the antenna when the radio is “IN USE”. Holding the
antenna affects call quality and may cause the radio to operate at a
higher power level than needed.
Interference to Medical and Personal Electronic
Devices
Most electronic equipment is shielded from RF energy. However,
certain equipment may not be shielded against the RF signals from
your i500plus.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of 6 inches be maintained between a handheld
wireless phone and a pacemaker to avoid potential interference with
the pacemaker. These recommendations are consistent with the
independent research by and recommendations of Wireless
Technology Research.
Persons with pacemakers should:
• ALWAYS keep the phone more than six inches from the
pacemaker when the phone is turned ON.
• Not carry the phone in a breast pocket.
• Use the ear opposite the pacemaker to minimize the potential for
interference.
• Turn the phone OFF immediately if you have any reason to
suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In
the event of such interference, you may want to consult your hearing
aid manufacturer to discuss alternatives.
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i500plus User’s Guide
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately shielded
from external RF energy. Your physician may be able to assist you in
obtaining this information.
Turn your phone OFF in health care facilities when any regulations
posted in these areas instruct you to do so. Hospitals or health care
facilities may be using equipment that could be sensitive to external
RF energy.
Interference to Other Electronic Devices
RF energy may affect improperly installed or inadequately shielded
electronic operating and entertainment systems in motor vehicles.
Check with the manufacturer or representative to determine if these
systems are adequately shielded from external RF energy. Also check
with the manufacturer of any equipment that has been added to the
vehicle.
Turn your radio off before boarding any aircraft to prevent possible
interference to aircraft systems. Regulations of the United States
Federal Aviation Administration prohibit use when the plane is in the
air and require you have permission from a crew member to use your
radio while the plane is on the ground.
Safety and General
Use While Driving
Check the laws and regulations on the use of telephones in the area
where you drive. Always obey them.
When using the phone while driving, please:
• Give full attention to driving and to the road
• Use hands-free operation, if available
• Pull off the road and park before making or answering a call if
driving conditions so require.
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Safety and General Information
!
!
WARNINGS
W A R N I N G
Potentially Explosive Atmospheres
Turn off your two-way radio when you are in any area with a
potentially explosive atmosphere, unless it is a radio type especially
qualified for use in such areas (for example, Factory Mutual
Approved). Sparks in a potentially explosive atmosphere can cause
an explosion or fire resulting in bodily injury, or even death.
Note: The areas with potentially explosive atmospheres referred to
above include fueling areas such as: below decks on boats; fuel or
chemical transfer or storage facilities; areas where the air contains
chemicals or particles such as grain, dust or metal powders; and
any other area where you would normally be advised to turn off
your vehicle engine. Areas with potentially atmospheres are often,
but not always posted.
Batteries
Do not replace or charge batteries in a potentially explosive
atmosphere. Contact sparking may occur while installing or
removing batteries and cause an explosion.
Blasting Caps and Areas
OPERATIONAL
To avoid possible interference with blasting operations, turn off
your radio when you are near electrical blasting caps, in a blasting
area, or in areas posted: “Turn off two-way radio”. Obey all signs
and instructions.
For Vehicles Equipped with Air Bags
Do NOT place objects, including both installed and portable
wireless equipment, in the area over the air bag or in the air bag
deployment area. An air bag inflates with great force. If in-vehicle
wireless equipment is improperly installed and the air bag inflates,
serious injury could result.
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i500plus User’s Guide
!
OPERATIONAL
C a u t i o n
Damaged Antennas
Do not use any portable two-way radio that has a damaged
antenna. If a damaged antenna comes into contact with your skin, a
minor burn can result.
Batteries
All batteries can cause property damage and/or bodily injury such
as burns if a conductive material such as jewelry, keys, or beaded
chains touch exposed terminals. The conductive material may
complete an electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery, particularly when
placing it inside a pocket, purse, or other container with metal
objects.
CAUTIONS
Cleaning Instructions
Clean the external surfaces of the unit with a damp cloth, using a mild
solution of dishwashing detergent and water. Some household
cleaners may contain chemicals that could seriously damage the unit.
Avoid the use of any petroleum-based solvent cleaners. Also, avoid
applying liquids directly on the unit.
Antenna Considerations
Use only the supplied or an approved antenna. Unauthorized
antennas, modifications, or attachments could impair call quality,
damage the radio, or result in violation of local agency regulations.
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Accessory Safety Information
Accessory Safety Information
IMPORTANT:
SAVE THESE ACCESSORY SAFETY INSTRUCTIONS
• Before using the battery, read all the instructions and cautionary
markings on (1) the battery, (2) the battery charger, and (3) the
phone using the battery.
• Before using the Standard Travel Charger, read all the
instructions and cautionary markings on (1) the Standard Travel
Charger, (2) the battery, and (3) the phone using the battery.
• Before using the Rapid Travel Charger, read all the instructions
and cautionary markings on (1) the Rapid Tra v el Charger, (2) the
battery, and (3) the phone using the battery.
• Before using the Vehicular Battery Charger (VBC), read all the
instructions and cautionary markings on (1) the VBC, (2) the
battery, and (3) the phone using the battery.
• Before using the Desktop Dual-Pocket Charger, read all the
instructions and cautionary markings on (1) the battery charger,
(2) the battery, and (3) the phone using the battery.
• Do not expose the Standard Travel Charger, Rapid Travel
Charger, Desktop Dual-Pocket Charger, or VBC to water.
• Use only Motorola Approved accessories.
T o reduce the risk of injury, charge only the
!
!
rechargeable batteries listed. Other types of
batteries may burst, causing personal injury
and damage.
W A R N I N G
• To reduce the risk of damage to the cord or plug, pull by the plug
rather than the cord when you disconnect the Standard or Rapid
Travel Chargers or Desktop Dual-Pocket Charger from the AC
receptacle or when you disconnect the VBC from the cigarette
lighter.
• Do not operate a Charger or VBC with a damaged cord or plug.
• Do not attempt to disassemble the Chargers or VBC.
• The Chargers or VBC may become warm during operation, but
not hot. If the Charger becomes hot to the touch, unplug it from
the AC outlet immediately and discontinue its use. If the VBC
becomes hot to the touch, unplug it from the cigarette lighter
immediately and discontinue its use.
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i500plus User’s Guide
• Use of a non-recommended attachment to the Desktop DualPocket Charger may result in a risk of fire, electric shock, or
injury to persons.
• Make sure the Desktop Dual-Pocket Charger cord is located so
that it will not be stepped on, tripped over , or subjected to damage
or stress.
• An extension cord should not be used with the Desktop DualPocket Charger unless absolutely necessary. Use of an improper
extension cord could result in a risk of fire and electric shock. If
an extension cord must be used, make sure that:
❒ The pins on the plug of the extension cord are the same
number, size, and shape as those on the plug of the
charger.
❒ The extension cord is properly wired and in good
electrical condition.
❒ The cord size is 18AWG for lengths up to 100 feet and
16AWG for lengths up to 150 feet.
• Do not operate the Desktop Dual-Pocket Charger with a damaged
cord or plug - replace them immediately.
• Do not operate the Desktop Dual-Pocket Charger if it has
received a sharp blow, has been dropped, or has been damaged in
any way; take it to a qualified service technician.
• Do not disassemble the Desktop Dual-Pocket Charger; take it to a
qualified service technician when service or repair is required.
Incorrect reassembly may result in a risk of electric shock or fire.
• Maximum ambient temperature around the power supply of the
Desktop Dual-Pocket Charger should not exceed 40°C (104°F).
• The output power from the power supply must not exceed the
rating given on the Desktop Dual-Pocket Charger.
• The disconnection from the line voltage is made by unplugging
the power supply from the AC receptacle.
• T o reduce risk of electric shock, unplug the Desktop Dual-Pock et
Charger from the outlet before attempting any maintenance or
cleaning.
• For optimum performance, turn off the i500plus while charging it
in the Desktop Dual-Pocket Charger.
• The Desktop Dual-Pocket Charger is for indoor use only.
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OWNER’S INFORMATION
Mobile Equipment Identifier (IMEI)
_____________________________
Own Phone Number
_____________________________
Own Private ID
_____________________________
Date Purchased
Owner’s Information
______________
Sales Representative Telephone Number
_______________________
Customer Care Number
_______________________
55
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