Motorola, Inc. makes no representations or warranties with respect to the contents
or use of this manual and specifically disclaims any warranties, express or implied,
of merchantability or fitness for any specific purpose. Further, Motorola, Inc.,
reserves the right to revise this publication and to make any modifications to its
content, at any time, without obligation to notify any party, person, or entity of such
revisions or changes.
Personal Communications Sector
Wireless Messaging Division
1500 Gateway Blvd.
Boynton Beach, FL 33426-8292
MOTOROLA, the Stylized M logo and all other trademarks indicated as such herein
are trademarks of Motorola, Inc. AE Reg. U.S. Pat. & Tm. Off.
Starfish, TrueSync, and the Starfish logo are trademarks of Starfish Software, Inc.
U.S. Patent Nos. D388,766 (TrueSync Desktop only), 5,519,606 and 5,778,346.
Other patents pending.
All other product or service names are the property of their respective owners.
The Motorola products described in this manual may include Motorola computer
programs stored in semiconductor memories or other media that are copyrighted
with all rights reserved worldwide to Motorola. Laws in the United States and other
countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted
computer programs, including the exclusive right to copy, reproduce, modify,
decompile, disassemble, and reverse-engineer the Motorola computer programs in
any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents,
or patent applications of Motorola, except for a non-exclusive license to use the
Motorola product and the Motorola computer programs with the Motorola product.
Congratulations on your purchase of the Motorola Accompli™ 009 Personal
Communicator! The Accompli 009 integrates Motorola’s latest cutting-edge
technology with visionary design to deliver the ultimate in voice, data and Internet/electronic services access.
The Accompli 009 is both a wireless phone and an advanced messaging
device, providing a host of technology-leading features that are at the forefront
of the wireless revolution. Advanced data and Internet capabilities provide
access to email and messaging, as well as instant access to what you want to
know - including financial information, news, weather, travel, and entertainment.
You’re anxious to get started - this guide can help. Read on for important safety
information and an introduction to your device, plus detailed instructions on getting started right away.
For more information, see the Accompli 009 User’s Guide included in electronic
format on the Accompli 009 Software Solutions CD or you can download the
guide from www.mot.com/Accompli009.
Welcome
5
General Safety Information
This section contains an overview of information on safe and efficient operation.
For more information, please refer to the Safety section of the Accompli 009
User’s Guide.
Exposure to Radio Frequency (RF) Energy
Your Motorola wireless device is designed to comply with national and international standards and guidelines regarding exposure of humans to RF energy. To
assure optimal device performance and make sure exposure to RF energy is
within the guidelines, always adhere to the procedures outlined in the User’s
Guide.
Electromagnetic Interference/Capability
Nearly every electronic device is susceptible to electromagnetic interference
(EMI) if inadequately shielded, designed or otherwise configured for electro-
General Safety Information
magnetic compatibility. Please use appropriate precaution when using any electronic device.
6
Operational Warnings and Cautions
Safety while driving
Check the laws and regulations on the use of wireless devices in the area where
you drive. Always obey them. If using the device in a vehicle equipped with an
airbag, do not place the device over or near the airbag deployment area.
Antennas
Do not use any portable wireless device that has a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result.
Batteries
All batteries can cause property damage and/or bodily injury such as burns if a
conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit)
and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal
objects.
General Safety Information
7
Care and Maintenance
To clean the exterior of your device, use a soft, non-abrasive cloth. To protect
the operating system, applications, and data on your device, ensure that the PC
from which you download files is protected by up-to-date virus protection software.
For additional safety and usage guidelines, please see the electronic Accompli 009 User’s Guide included on the Accompli 009 Software Solutions CD.
General Safety Information
8
Total Customer Satisfaction
At Motorola, Total Customer Satisfaction is a top priority. If you have a question,
a suggestion or a concern about your Motorola Cellular Phone, Motorola wants
to hear from you.
Please contact Motorola Customer Support at 1-800-548-9954 (USA) or 1-800461-4575 (Canada), Monday - Friday, from 8 AM to 8 PM EST. Motorola provides free customer support for non-technical matters, which include questions
regarding product availability, features, specifications, and parts replacement.
Technical support for software is available complimentary for 90 days from the
date of your first technical support call. After 90 days, there will be a charge for
such assistance.
For Internet queries contact: http://www.motorola.com/consumer/support
Total Customer Satisfaction
9
What’s in the Box?
Your Accompli 009 comes with everything you need to get started right away:
What’s in the Box?
10
About Your Accompli 009
Antenna
IrDA Port
Smart Button
Clip
Microphone
Integrated Phone
Keypad
Headset
Earpiece
Hot Keys
Nav Disk
Microphone
Charging Port
Smart Button
Headset Volume Control
About Your Accompli 009
11
Configuring Your Accompli 009
When you first start the device, the Welcome application appears. Take the tour
to learn the basics of navigating and using your Accompli 009 device.
Once you have completed the tour, you will need to make certain your communication and messaging applications are configured for initial use. Review the
following sections to determine what information you need to obtain from your
Service Providers:
• Setting up the Phone application
• Configuring the SMS application
• Establishing a Browser connection
• Specifying Email application settings
These sections contain areas for you to record the setup information you obtain
from your Service Providers.
You can find additional information about setting up and using these applications in the Accompli 009 User’s Guide included in electronic format on the
Configuring Your Accompli 009
Accompli 009 CD.
12
Setting Up the Phone Application
Before you can begin using your Accompli 009 to make and receive calls, you
must ensure certain network services are set up. If you purchased your Accompli 009 through a Cellular Service Provider, these services may have been preconfigured for you. At a minimum, make certain that:
• You have an active SIM Card installed in your device
• Your network band is set appropriately (GSM1900 in the U.S.). To change
the network band, select Phone Setup from the Control Panel.
• Your device is registered on your Cellular Service Provider’s network
See Chapter 5, “Phone,” in the Accompli 009 User’s Guide for step-by-step
instructions on setting up network services.
To make a call:
1. Plug in the earpiece. Select Phone from the Home screen or press the
Phone key.
2. Type the number you wish to reach.
3. Press the
You’re now connected!
ENTER key or select the Dial Number button from the toolbar.
Setting Up the Phone Application
13
There are several other ways to initiate phone calls from your Accompli 009.
You can use the One-Touch Dial feature in the Phone application, view SIM
Card information and select Dial number, or select the Contacts application,
highlight a contact, and then select Call from the toolbar.
To receive a call:
When you receive an incoming call, an Incoming Call pop-up appears. To
answer the call, press the Send button on your earpiece or choose one of the
following options from the Incoming Call pop-up option box:
14
Answer
Drop
Once your phone call is connected, you can:
• Establish a conference call
• Receive a call waiting call
• Mute the call
Answers the call and changes the status to Connected.
Dismisses the Incoming Call pop-up.
Setting Up the Phone Application
Configuring the SMS Application
To use the SMS application to send text messages to both SMS-enabled telephone numbers and email addresses, verify the following SMS email settings. If
the information is not preset for you, obtain this information from your Cellular
Service Provider:
• Service Center Number
• Gateway
To verify your SMS email settings:
1. Select SMS from the Home screen.
2. Select the Settings for Messages button from the toolbar.
3. Select the Settings for SMS button from the toolbar.
4. Verify or type the service center number and gateway number obtained from
your Cellular Service Provider.
5. In the Expiry period field, type the maximum time (in hours) that your unforwarded messages are to remain with the Message Service Center before
being deleted.
____________________________________
____________________________________
Configuring the SMS Application
15
16
Once you have verified that your device is configured for network services, you
are ready to send and receive messages.
To send a message:
1. Select SMS from the Home screen.
2. Select Write new message from the main SMS toolbar.
3. Select a contact from the list, or select New contact if you are entering the
recipient’s contact information for the first time.
4. If this is a new contact, type the contact information for the person to whom
you wish to send this message. For additional information on navigating the
screens, please see the Accompli 009 User’s Guide.
5. From the Send SMS Message To screen, highlight the name of the contact
to whom you are sending the message.
6. With the contact name highlighted, press the
through the Send to... addresses for the contact entry. Choose the address
that you want to use for this message. A checkmark appears to the left of
the selected address.
7. Select the Write message button from the toolbar and type your message.
8. When you are finished composing a message, select the Send message
button from the toolbar.
NAVDISC right to sequence
Configuring the SMS Application
To respond to a new message:
When a new message arrives, a New Message pop-up displays to alert you that
you have received a new message. Choose one of the following options for the
new message:
OK
Reply
Call
Put in trash
Remind me later
Exit
Marks the message as read and closes the pop-up.
Displays the Choose reply pop-up to allow you to instantly
reply.
If the message sender’s phone number is known, the
sender is dialed.
Moves the message to the Trashcan
Reminds you of the unread message at a later time.
Closes the pop-up and leaves the message unread.
Configuring the SMS Application
17
Establishing a Browser Connection
The WAP micro browser enables you to access web content in a format
designed specifically for access through a wireless device. You can connect to
the WAP micro browser one of the following ways:
• GPRS (general packet radio service) network
• CSD (circuit-switched data) line
Your Cellular Service Provider may have already pre-configured your WAP
micro browser for initial use. If not, you will need to obtain the following information to complete the initial setup steps for up to three profiles:
WAP Settings
Primary IP Address and Port:_______________________ | __________
Secondary IP Address and Port:_______________________ | __________
Establishing a Browser Connection
18
Data Bearer Settings (GPRS or CSD)
Phone Number or APN___________________________________
ISP User Name___________________________________
ISP Password___________________________________
Line Type (CSD only)___________________________________
Idle Time Out:___________________________________
To set up the WAP micro browser for a GPRS or CSD network:
1. Select Browser from the Home screen.
2. Press the
3. Highlight Setup from the menu and press
4. Highlight one of the three profiles and press
5. Press
6. Highlight the Profile Name option and then press
MENU key.
ENTER.
ENTER.
TAB twice to highlight the Edit option and press ENTER.
ENTER.
Establishing a Browser Connection
19
20
7. Type in a name for this provider. For example, “GPRS profile” or “CSD profile” may help you distinguish this setup in the future.
8. Press
9. Highlight the WAP Settings option and press
ENTER.
ENTER.
10. If necessary, enter the IP address and port information provided by your
Internet Service Provider in the appropriate fields and press
ENTER. Your
Service Provider may have already configured this information for you.
11. Press the B
12. Highlight the Data Bearer option and press
ACKUP key.
ENTER.
13. Select either GPRS or CSD connection.
14. If necessary, enter the appropriate data bearer settings obtained from your
Service Provider in the appropriate fields and press
ENTER. Your Service
Provider may have already configured this information for you.
15. In the Idle Time Out box, specify a time period, in seconds, that the WAP
micro browser can remain idle without disconnecting.
16. To exit from the setup, press
HOME.
Note When you are finished adding or updating a profile, reset the web browser
by pressing
MENU, selecting the Advanced option, then selecting Reset.
Once the WAP micro browser is configured, press the Menu key to explore the
WAP micro browser options available to you.
Establishing a Browser Connection
Specifying Email Application Settings
Before you can begin using the Email application to set up and store as many
as 12 separate email accounts, you must obtain and record certain information
about your Service Provider.
Note If you obtained a POP3 email account through your Cellular Service Pro-
vider, contact them to obtain this information. For all other POP3 email
accounts, obtain this information from your Internet Service Provider:
• Provider name
• Provider dial-up number or APN
• Your user name and password
• Primary DNS IP Address
• Secondary DNS IP Address
• POP Server IP Address
• SMTP Server IP Address
____________________________________
____________________________________
_________________ | __________________
____________________________________
____________________________________
____________________________________
____________________________________
Specifying Email Application Settings
21
22
To enter your CSD or GPRS Service Provider information:
1. Select Controls from the Home screen.
2. Select the Service Providers icon from Control Panel.
3. Select either New CSD Provider or New GPRS Provider, as appropriate.
4. Select whether to make this your default Service Provider.
5. Type the following information:
• Service Provider name
• Phone number (CSD) or APN number (GPRS)
• Your user name
• Your password
6. Select the Save button from the toolbar.
7. Type your primary and secondary DNS IP addresses in the appropriate
boxes.
8. Select the Save button from the toolbar.
Specifying Email Application Settings
To set up your e-mail accounts:
1. Select Email from the Home screen.
2. Select the Add account button from the toolbar and record your account
name, sender name, and e-mail address.
3. Select the Save changes button from the toolbar.
4. Type your Login name, POP server and SMTP server IP addresses and
select the Save changes button from the toolbar.
Note Select the Help button from the toolbar if you need assistance.
5. Type your Password in both the Password and Confirm password fields and
select the Save changes button from the toolbar.
You can begin accessing and working with your e-mail, including sending e-mail
directly from your device.
See Chapter 14, “Email,” in the Accompli 009 User’s Guide for additional information about setting up and working with the Email application.
Specifying Email Application Settings
23
Accompli 009 Applications
In addition to phone and messaging, your Accompli 009 is equipped with many
fully integrated applications to help you organize your personal information.
Welcome
Take the Welcome tour to learn valuable navigation tips and shortcuts.
It runs when the device is started, and can be accessed at any time
from the Home screen.
Contacts
A convenient, fully integrated electronic address book that keeps all of
your information close at hand. Use Contacts to store and manage
your personal information.
Calendar
Accompli 009 Applications
24
Never forget an important event. Calendar helps you store and manage appointments, meetings, holidays and other events.
Tasks
Create electronic To-Do lists that will keep you on top of your schedule. Sort your tasks by priority or due date, keeping important tasks at
the top of your list.
Memos
Compose and store notes that you want to have ready at hand. You
can organize your memos into categories so that you can quickly
locate them based on subject matter.
Control Panel
Customize your Accompli 009 to meet your specific needs using Control Panel. You can specify Service Provider information, establish personal preferences, and configure your device for initial use.
Ringtones
Make your device unique by customizing its tones. Select from a list of
pre-installed tunes or create your own.
Accompli 009 Applications
25
Alarm Clock
Set and manage up to three different alarms that will remind you of
important activities or tasks that you need to perform. You can also
use your device as a travel clock.
Calculator
Perform mathematical functions in an instant with the Calculator application. Use pre-defined formulas to calculate tax and tip or create and
store your own custom formulas.
BeamApp
Beam an application from your device to another Accompli 009
device. The application must be beam enabled and compatible with
the release of the Wisdom OS running on the receiving device.
Find
Accompli 009 Applications
26
Find enables you to search for words or phrases from within or across
any of the Accompli applications.
Trashcan
When you delete items on your device, many of them are moved to
the Trashcan. Use Trashcan to view, discard or recover items and
restore them to their original application.
Express
Quickly send information to recipients through your network or beam
information directly to other compatible devices and printers using the
Express application.
RF Modem
This application enables you to connect to the Internet through a data
cable, allowing you to function in a traditional wired environment.
Help
Learn more about certain features and functions of your Accompli 009
using the Help application. Access help topics directly from within an
application or by selecting the Help application from the Home screen.
Accompli 009 Applications
27
Common Features
There are several features included in your Accompli 009 device that make the
applications easier to use. The features work the same across most applications
and help you make better use of your information.
Categories
Categories are used to help you manage entries and organize your information.
Common categories are included, but you can also customize by adding categories to meet your needs.
Cut, Copy, and Paste
Use the cut, copy, and paste features to share information between applications. See the Cut, Copy, Paste help topic in the Help application for instructions
on using these features to quickly move text where you need it.
Common Features
Insert Text
To save you time when composing messages, contact entries, calendar events,
tasks or memos, you can automatically insert your signature, the date and time,
or text from any other application.
28
Send
Applications that contain the Send button on the toolbar, enable you to send
information from your Accompli 009 device to someone else using a compatible
device. You can chose to send an item over your network, or beam the information to other devices that support infrared (IR) beaming.
Private Entries
Many of the Accompli applications enable you to mark entries as private. If you
mark an entry as private, you can control when the entry is visible to other
users.
For more information on using these features, please see the electronic Accom-pli 009 User’s Guide included on the CD.
Common Features
29
Entertainment
Your device comes with several entertainment applications to amuse and relax
you while you become familiar with how to navigate your Accompli 009.
Ship2Ship
Engage in ship-to-ship combat with this multi-opponent interactive
game. Play against your device or send a challenge to an opponent’s
wireless device.
Mines 2001
Step carefully through this game. It takes a mastermind to maneuver
through the squares of the mine field. Test different strategies as you
Entertainment
30
keep score from game to game.
Draw 21
The cards are dealt. Take a hit or let it stand to see if you can beat the
dealer. The hand closest to 21 points without going over wins!
Phinny!
Phinny needs help getting back to his bowl. Help Phinny maneuver
through the obstacles he encounters along the way in as few moves
as possible.
SameGame
Eliminate clusters or groups of matching items that touch each other
horizontally or vertically. The larger the clusters you eliminate, the
more points you earn.
NitroMan
Help NitroMan move through a series of mazes—eating pellets and
avoiding alien enemies. If NitroMan eats a larger power pellet, he can
turn on his pursuers, accumulating more points as he eats the aliens.
PocketPix
Take your favorite vacation photos or digital images of your child’s latest masterpiece with you anywhere and share them with others right
on your Accompli 009.
For more information about these and other Accompli 009 applications, please
visit our website at www.motorola.com/Accompli009.
Entertainment
31
Installing the Desktop Software
The desktop software applications on the Accompli 009 CD include:
• PC Partner
• PocketPix
®
32
• TrueSync
PC Partner enables you to transfer messages between your device and PC,
restore backup data to your device, and set device preferences, all from the
convenience of your PC.
The PocketPix desktop application enables you to arrange your pictures and
graphic files in albums, edit them, and transfer them to the PocketPix application on your device.
TrueSync, from Starfish, allows you to synchronize data between your device
and desktop PIM software. The Accompli 009 device is designed to synchronize
with basic features of the initial release of many popular PIM software and hardware products.
Installing the Desktop Software
For additional information about using the desktop software, see the application’s associated online help.
Requirements
Before installing the desktop software applications, make certain that you have
the necessary hardware and software:
• A Windows-based PC with Windows
• 40 MB available hard disk space
• 64 MB RAM recommended
• 2X CD-ROM drive or faster
• 166 MHz Intel Pentium processor or greater
• Monitor that supports 16-bit color depth or higher
• Windows-compatible sound card
• Motorola desktop holder
®
95/98/NT/2000/ME
Installing the desktop software
This book guides you through the choices that you must make during setup to
ensure proper installation of the desktop software.
Installing the Desktop Software
33
34
To run the Software Solutions CD:
Insert the CD into your CD ROM drive. The CD should run automatically. If it
does not, do the following:
1. Click Start from the Windows taskbar, then click Run.
2. From the Open drop down box, select the CD ROM drive.
3. Double-click the a009.exe file.
4. On the Run dialog box, click the OK button to start the CD.
To install the desktop software:
1. Choose the Connect option to install the desktop software.
2. Click Begin Install and then click Launch install wizard.
3. Review the Welcome and then click Next.
4. Review the summary of the installation process and click Next.
5. Review the license agreement and click I Accept if you wish to continue.
6. Follow the prompts to complete the installation.
7. Click Finish when Setup is complete.
Use the PC Partner software to manage messages on your device, back up and
restore applications and data, manage device memory, and set device prefer-
Installing the Desktop Software
ences from the convenience of your PC.
Use the TrueSync software to perform an initial synchronization between your
Accompli 009, TrueSync Desktop, Outlook, or another popular PIM manager.
TrueSync provides default settings that determine how information is synchronized.
Reviewing default category mapping
The following table illustrates how PIM categories are synchronized.
CategoryAccompli 009 TrueSync Desktop
ContactsBusinessBusiness - A009
PersonalPersonal - A009
GeneralGeneral - A009
CalendarCalendarCalendar
Ta sk sTa skTas k
MemosBusinessBusiness-A009 - Memos A009
PersonalPersonal-A009 - Memos A009
GeneralGeneral-A009 Memos A009
Installing the Desktop Software
35
36
Reviewing default field mapping for Contacts
The following table illustrates the default mapping for Contact fields between the
Accompli 009, TrueSync Desktop, and Outlook. If you wish to change the
default field mapping, see the TrueSync Desktop and Synchronization Guide,
available on the Software Solutions CD.
Accompli 009TrueSync Outlook 2000
Last NameLast NameLast Name
First NameFirst NameFirst Name
CompanyCompanyCompany Name
TitleTitleJob Title
Pager AddressPager AddressPager Number
Work StreetWork AddressBusiness Street
Work CityWork CityBusiness City
Work StateWork StateBusiness State
Work ZipWork ZipBusiness Postal Code
Work CountryWork CountryBusiness Country
Work PhoneWork PhoneBusiness Telephone No.
Installing the Desktop Software
Work FaxWork FaxBusiness Fax Number
Work EmailWork EmailE-Mail Address 1
Accompli 009TrueSync Outlook 2000
Home StreetHome StreetHome Street
Home CityHome CityHome City
Home StateHome StateHome State
Home ZipHome ZipHome Postal Code
Home CountryHome CountryHome Country
Home PhoneHome PhoneHome Telephone Number
Home FaxHome AddressHome Fax Number
Home EmailHome Email<unmapped>
Main PhoneMain PhoneCompany Main Telephone Number
Main EmailMain Email<unmapped>
Alternate PhoneAlternate PhoneOther Phone Number
Alternate EmailAlternate Email<unmapped>
Mobile PhoneMobile PhoneMobile Phone Number
Web AddressWeb Address<unmapped>
User 1User 1User 1
User 2User 2User 2
User 3User 3User 3
User 4User 4User 4
NotesNotesNotes
Installing the Desktop Software
37
38
When creating new contacts in your desktop PIM application, type the wireless
address in the Pager Address field (in TrueSync Desktop) or Pager field (in Outlook) in the following format to ensure they synchronize correctly:
• Two Way, address@domain.com
• Alpha, address@domain.com
• Numeric, address@domain.com
Synchronization for first-time users
Even first-time users are likely to have both device and desktop data that can be
synchronized. For example, both the Wisdom OS and TrueSync Desktop software ship with default data for new users.
To synchronize your desktop and device data:
1. Click Start on the Windows taskbar, and then click TrueSync Desktop.
2. On the TrueSync Desktop application window, click the TrueSync icon
located just above the Wisdom OS icon.
3. Follow the screen prompts to complete the TrueSync Plus setup.
4. Select Click to synchronize to start the synchronization process.
Installing the Desktop Software
To learn more about using the TrueSync software, see the TrueSync Desktop
and Synchronization Guide or the detailed online help included with your True-
Sync Desktop software.
Glossary of Terms
GSM (Global System
for Mobiles)
GPRS (General Packet
Radio Services)
POP3 EmailThe standard protocol for receiving and accessing
SIM (Subscriber Identification Module) card
SMS (Short Message
Service) Messages
WAP (Wireless Application Protocol)
The most widely used and recognized network
standard for mobile and wireless communication.
A complement to GSM, this wireless service provides very high data rates and continuous Internet
connections.
email through an Internet server.
A small card which fits into any GSM device to
transform it into ‘your' device. It will ring when your
unique phone number is dialed; calls made and
services used will be billed to your account.
The messaging service that channels messages
through message centers to provide for immediate
handling and delivery of messages.
The standard of serving Internet content and Internet services to a wireless device, such as a twoway pager or a mobile telephone.
Glossary of Terms
39
Motorola Limited Warranty
I.What This Warranty Covers
• Products. Defects in materials and workmanship in wireless cellular telephones, pagers, and/or two-way radios, and certain accessories that are
sold with them, such as the battery, battery charger and holster manufactured and/or sold by Motorola (Products).
40
• Batteries
factured by Motorola and/or sold with Products are covered by this warranty
only if the fully-charged capacity falls below 80% of rated capacity or they
leak.
• Software
of any software supplied with the Products.
II. What the Period of Coverage Is
From the date the Products are purchased by the first end-user:
• Products.
Motorola Limited Warranty
GT series and Talkabout series two-way radio accessories is for 90 days.
• Software.
• Repairs / Replacements.
ranty or for 90 days from the date you receive it, whichever is longer.
. Defects in materials and workmanship in batteries that are manu-
. Physical defects in the media that tangibly embodies each copy
The warranty is for one year. Exception: The warranty for Spirit
The warranty is for 90 days.
The warranty is for the balance of the original war-
III. Who is Covered
This warranty extends to the first end-user purchaser, only.
IV. What We Will Do to Correct Warranty Problems
At no charge to you, we have the option to repair or replace the Products or software that do not conform to the warranty, or to refund the Products’ purchase
price. We may use functionally equivalent reconditioned/refurbished/pre-owned
or new Products or parts. No software updates are provided.
You will receive instructions on how to ship the Products to Motorola. You must
ship the Products to us with freight, duties and insurance prepaid. Along with
the Products you must include: (a) a copy of your receipt, bill of sale or other
comparable proof of purchase; (b) a written description of the problem; (c) the
Motorola Limited Warranty
41
42
name of your service provider (if this Product requires subscription service); (d)
the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number. If requested, you must also
return all detachable parts such as antennas, batteries and chargers. RETAIN
YOUR ORIGINAL PROOF OF PURCHASE.
We will ship repaired or replacement Products at our expense for the freight and
insurance, but at your expense for any duties. If additional information is
needed, please contact us at the telephone number listed above.
VI. What This Warranty Does Not Cover
• Products that are operated in combination with ancillary or peripheral equipment or software not furnished by Motorola for use with the Products (“ancillary equipment”), or any damage to the Products or ancillary equipment as a
result of such use. Among other things, “ancillary equipment” includes batteries, chargers, adaptors, and power supplies not manufactured or supplied by Motorola. Any of these voids the warranty.
• Someone other than Motorola (or its authorized service centers) tests,
Motorola Limited Warranty
adjusts, installs, maintains, alters, modifies or services the Products in any
way. Any of these voids the warranty.
• Rechargeable batteries that: (a) are charged by other than the Motorolaapproved battery charger specified for charging such batteries; (b) have any
broken seals or show evidence of tampering; (c) are used in equipment
other than the Product for which they are specified; or (d) are charged and
stored at temperatures greater than 60 degrees centigrade. Any of these
voids the warranty.
• Products that have: (a) serial numbers or date tags that have been removed,
altered or obliterated; (b) board serial numbers that do not match each other,
or board serial numbers that do not match the housing; or (c) nonconforming
or non-Motorola housings or parts. Any of these voids the warranty.
• Defects or damage that result from: (a) use of the Products in a manner that
is not normal or customary; (b) improper operation or misuse; (c) accident or
neglect such as dropping the Products onto hard surfaces; (d) contact with
water, rain, extreme humidity or heavy perspiration; (e) contact with sand,
dirt or the like; or (f) contact with extreme heat, or spills of food or liquid.
• Physical damage to the surface of the Products, including scratches, cracks
or other damage to a display screen, lens or other externally exposed parts.
• Failure of Products that is due primarily to any communication service or
signal you may subscribe to or use with the Products.
• Coil cords that are stretched or that have any broken modular tabs.
• Products that are leased.
Flat-rate repair rates may apply to Products not covered by this warranty. To
obtain information about Products needing repairs that are not covered by this
warranty, please call the telephone number previously listed. We will provide
information on repair availability, rates, methods of payment, where to send the
Products, etc.
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VII.Some Other Limitations
This is Motorola’s complete warranty for the Products, and states your exclusive
remedies. This warranty is given in lieu of all other express warranties. Implied
warranties, including without limitation, the implied warranties of merchantability
and fitness for a particular purpose, are given only if specifically required by
applicable law. Otherwise, they are specifically excluded.
No warranty is made as to coverage, availability, or grade of service provided by
the Products, whether through a service provider or otherwise.
No warranty is made that the software will meet your requirements or will work
in combination with any hardware or applications software Products provided by
third parties, that the operation of the software Products will be uninterrupted or
error free, or that all defects in the software Products will be corrected.
In no event shall Motorola be liable, whether in contract or tort (including negligence) for damages in excess of the purchase price of the Product, or for any
indirect, incidental, special or consequential damages of any kind, or loss of revenue or profits, loss of business, loss of information or data, or other financial
loss arising out of or in connection with the ability or inability to use the Prod-
Motorola Limited Warranty
ucts, to the full extent these damages may be disclaimed by law.
VIII.Patent and Software Provisions
At Motorola’s expense, we will defend you, and pay costs and damages that may
be finally awarded against you, to the extent that a lawsuit is based on a claim
that the Products directly infringe a United States patent. Our obligation is conditioned on: (a) you notifying us promptly in writing when you receive notice of the
claim; (b) you giving us sole control of the defense of the suit and all negotiations
for its settlement or compromise; and (c) should the Products become, or in
Motorola's opinion be likely to become, the subject of a claim of infringement of a
United States patent, you permit us, at our option and expense, either to: procure
for you the right to continue using the Products; replace or modify them so that
they become non-infringing; or grant you a credit for such Products, as depreciated, and accept their return. The depreciation will be an equal amount per year
over the lifetime of the Products, as established by Motorola.
Motorola will have no liability to you with respect to any claim of patent infringement that is based upon the combination of the Products or parts furnished
under this limited warranty with ancillary equipment, as defined in VI., above.
This is Motorola’s entire liability with respect to infringement of patents by the
Products.
Laws in the United States and other countries preserve for Motorola and other
third party software providers certain exclusive rights for copyrighted software,
Motorola Limited Warranty
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such as the exclusive rights to reproduce in copies and distribute copies of such
software. The software may be copied into, used in and redistributed with only
those Products that are associated with such software. No other use, including
without limitation, disassembly or reverse engineering of such software or exercise of exclusive rights in such software is permitted.
IX. State Law and Other Jurisdiction Rights
Some states and other jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages, or limitation on the length of an implied
warranty, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights, which vary from jurisdiction to jurisdiction.
To obtain information on Motorola Personal Communications Products, including warranty service, accessories and optional Extended Warranties on
selected Products, please call:
To correspond with Motorola about the Products, please write us at
http://www.motorola.com or at:
In the USA:In Canada:
Motorola, Inc.Motorola Canada Limited
600 North U.S. Highway 455875 Whittle Road
Libertyville, IL 60048Mississauga, ON L4Z 2H4
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Patent Information
This Motorola product is manufactured under one or more Motorola U.S. patents. Other U.S. patents for this product are pending.
4,128,7404,799,2535,036,5315,253,2695,583,869
4,517,5614,811,3805,070,3105,265,2195,675,702
4,590,4734,833,7015,093,6325,278,8325,742,592
4,591,8514,852,0905,127,1005,278,9945,752,193
4,636,7914,872,2045,142,5515,297,1425,826,224
4,644,3514,873,6835,150,0755,434,9475,835,535
4,654,8674,887,2655,160,8985,448,7705,892,410
4,696,0274,893,3275,166,6425,493,7005,954,817
4,742,5144,905,3015,212,8265,502,7526,006,104
4,754,4505,029,2335,237,5705,570,4536,078,794
Agency Approvals
Motorola Limited Warranty
The Accompli 009 messaging device has been approved for use by the Federal
Communications Commission (FCC) and Underwriter’s Laboratories, Inc. (UL).
The charger base has been FCC approved and the transformer has been UL
approved.
motorola.com
6881037B50
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