Motorola PCS telephone User Manual

Options Menu
Quick Access Menu ‡
Quick Reference
Special Keys
S O
E M C
<# I Q
Turns phone on and off. Accepts call, or selects menu option or
setting. Accesses the Quick Access features. Accesses the Options or Phone Book menus. Clears numbers or rejects call, setting, or
option. Scroll through menu features. Adds a Phone Book entry. Retrieves a Phone Book entry.
Making a Call
Enter
Phone No.
O
.
Receiving a Call
Open the phone, or press
O
.
Ending a Call
Press
or close the phone.
O
Making an Emergency Call
Enter
911O
.
Redialing the Last Number Called
Press
1 2
Press
to display the last number dialed.
O O
to call the number.
Storing Numbers in the Phone Book
1
Press I to add an entry. Press
2
# O
Enter
3
Location
to select phone memory, or
O
to select SIM card memory.
Phone No.
O
O
.
, then
Name
O
, then
Dialing Phone Book Numbers
Press Q Location
O
.
Quick Access Features
Press E followed by the appropriate key, through and
#
select.
, or press E and then use
9
to scroll to the feature and press
1
*
O
Smart Button Operation
Press the Smart Button, located on the side of the phone, to access an alphabetic list of your Phone Book entries.
to
One-Touch Dialing
Press and hold the appropriate digit key,
Quick Reference
through locations.
, for numbers in the first nine memory
9
1
Introduction
Congratulations on your purchase of a PCS telephone from communications.
All
Motorola
standards, and are designed to withstand the rigors of the real world. Our commitment to Total Customer Satisfaction and over sixty-five years of experience in personal communications mean you can depend on the quality of this
This phone incorporates our make PCS communications easier by guiding you through features with easy-to-read LCD displays and offering you simple choices every step of the way. It also allows you to personalize the way you use your phone. For example, you can choose different ringer tones, store names and numbers into a personal Phone Book, and more. All features are presented by your phone with clarity and simplicity. In this manual, each of the customizable to meet your requirements.
This PCS telephone has been designed for use with PCS 1900 networks. By using digital communications methods, your phone provides a number of advantages:
Superior speech quality
Your conversation is encrypted for security. Encryption helps conversations from being eavesdropped on by scanning equipment.
Your subscriber number is not contained within the phone as with other systems. Instead, a ‘Smart Card’ known as a SIM (Subscriber Identity Module) can be supplied by your Service Provider. All call billing is made to the subscriber number on the card whether it is used in this or any other PCS handset unit.
PCS telephones are manufactured to exacting specifications and world-class quality
Motorola
product.
Personality
Personality
™ features is identified with an
*
is attained with much less of the usual background noises and interference.
™ interface. Unique to
Motorola
, the world leader in wireless
Motorola
jj
jj
, the
Personality
symbol to indicate that it is
™ interface helps
*Both Full-Rate and Enhanced Full-Rate Capable.
Introduction
1

Getting Started

In order to get started using your new StarTAC phone right away, follow these simple steps:

Charge the Battery

!
Before you use your phone, please see ‘Your Battery’ on page 11 for important information on battery charging.
1
Remove the battery from its holder and clip it into your phone.
2
Snap the included AC plug into the top of the power adapter.
3
Connect the power adapter to the phone and plug it in.

Powering On

1
Insert the SIM card into the slot in the base of your phone.
2
Fully extend the antenna.
3
Open your phone and press S to switch on.
4
If prompted, enter your PIN code and press
Once a PCS network is located by your phone, it connects and the network name appears on the display.
O
.

Making a Call

1
Enter the number you want to call.
2
Press
O
. Your call is placed!

IMPORTANT! Ending a Call

When you have finished your conversation, press the phone to end your call.

Exploring

Did you know that you can leave your phone on when charging the battery? Now, while your phone’s battery is charging for the first time, may be a good time to begin exploring your phone’s menu and features, or make or receive a call if you wish.
O
or close
2
Introduction
Contents
Safety
Important information for the efficient and safe operation of your phone................................................................................ 5
About Your Phone, Battery, and SIM Card
Introduces your phone, explains how to charge and maintain batteries, and explains SIM Card functionality ......................9
Making and Receiving Phone Calls
Explains how to call a number, how to redial and how to accept a call .................................................................................... 17
Menu Navigation
Explains how to access and use the phone’s menus .................................................................................................................... 25
Using The Options Menu
Provides an explanation of the Options Menu and how to use it.............................................................................................. 29
Using the Quick Access Menu
Provides an explanation of the Quick Access Menu and how to use it...................................................................................... 63
Accessories
Details the accessories available for use with your phone.......................................................................................................... 67
What To Do If...
Helps you to solve any problems that may occur......................................................................................................................... 69
Index
A comprehensive index ..................................................................................................................................................................77
The Manufacturer reserves the right to make changes in technical and product specifications without prior notice.
Contents
3

Understanding this Manual

Most of your phone’s options are accessed through its simple menu system. Before moving on to
Menu Navigation
menu system. When the manual describes your phone’s features, it will be assumed that you are familiar with the menu system.
on page 25
Using the Options Menu
to learn the basics of navigating the
, turn to

Key Presses

Your phone’s keys are represented in this manual with symbols that make it easy for you to find and use the corresponding keys on your phone. A sequence of key presses may be shown as follows:
M O C
This sequence indicates that you should first press and release the
M
key followed by the
O
key and then the
C
key.

Entering Information

When you are requested to enter information, such as the number of the phone you wish to call, this is represented in type. For example:
Phone No. PIN Unlock Code Location
- enter the required telephone number.
- enter your Personal Identification Number.
- enter your unlock code.
- enter the Phone Book location number.
bold

Prompts and Messages

When you press a key, your phone will display either an easy-to­understand prompt that guides you to the next step or a simple message that confirms your action is complete. Prompts and messages are represented in this manual in LCD style. For example:
Enter PIN
Completed
or
.

Other Symbols

You will find the following symbols used throughout this manual:
A
A Note provides additional information about the option/item.
!
A Caution contains important information about the efficient and/or safe usage of your phone.
j
This symbol indicates that the feature is a feature that can be customized to meet your requirements.
This symbol indicates a shortcut to access the feature.
i
Personality
4
Contents

Hand-Held Portable PCS Telephone

Safety
IMPORTANT
Read this information before using
your PCS Telephone.

Exposure To Radio Frequency Signals

Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals.
In August, 1996 the Federal Communications Commission (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones. Those guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies:
ANSI C95.1 (1992)
NCRP Report 86 (1986)
ICNIRP (1996)
Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the ANSI Standard (C95.1).
The design of your phone complies with the FCC guidelines (and those standards).
*American National Standard Institute; National Council on Radiation
Protection and Measurements; International Commission on Non-Ionizing Radiation Protection
*
*
*

Antenna Care

Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate FCC regulations.

Phone Operation

NORMAL POSITION: Hold the phone as you would any other telephone with the antenna pointed up and over your shoulder.
TIPS ON EFFICIENT OPERATION: For your phone to operate most efficiently:
• Extend your antenna fully.
• Do not touch the antenna unnecessarily when the phone is in use. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed.

Batteries

Caution: All batteries can cause property damage, injury or burns if a conductive material, such as jewelry, keys or beaded chains, touches exposed terminals. The material may complete an electrical circuit and become quite hot. To protect against such unwanted current drain, exercise care in handling any charged battery, particularly when placing it inside your pocket, purse or other container with metal objects. Your batteries are packed with a protective battery cover. When the battery is detached from the phone, please use this cover for storing your battery when not in use.
Safety
5

Driving

Check the laws and regulations on the use of PCS and cellular telephones in the areas where you drive. Always obey them. Also, if using the phone while driving, please:
Give full attention to driving -- driving safely is your first responsibility;
Use hands-free operation, if available;
Pull off the road and park before making or answering a call if driving conditions so require.

Electronic Devices

Most modern electronic equipment is shielded from RF energy. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone.
Pacemakers The Health Industry Manufacturers Association recommends that a
minimum separation of six (6”) inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research.
Persons with pacemakers:
• Should ALWAYS keep the phone more than six inches from their pacemaker when the phone is turned
• Should not carry the phone in a breast pocket;
• Should use the ear opposite the pacemaker to minimize the potential for interference.
• If you have any reason to suspect that interference is taking place, turn your phone
OFF
immediately.
ON
;
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives.
Other Medical Devices If you use any other personal medical device, consult the manufacturer of your
device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.
OFF
Turn your phone in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
ehicles
V RF signals may affect improperly installed or inadequately shielded electronic
systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle.
Posted Facilities Turn your phone
in health care facilities when any regulations posted
OFF
in any facility where posted notices so require.

Aircraft

FCC regulations prohibit using your phone while in the air.
OFF
Switch
your phone before boarding an aircraft.
Safety
6

Blasting Areas

To avoid interfering with blasting operations, turn your unit “blasting area” or in areas posted: “Turn off two-way radio.” Obey all signs and instructions.
OFF
when in a

Potentially Explosive Atmospheres

Turn your phone atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such as gasoline stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.
OFF
when in any area with a potentially explosive

For Vehicles Equipped with an Air Bag

An air bag inflates with great force. installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.
DO NOT
place objects, including both
Safety
7
Safety
8
About Your Phone, Battery, and SIM Card

Special Keys

S Turns the phone on and off. O Accepts call, setting, option. E Accesses the Quick Access
Menu.
M Accesses the Options Menu. C Rejects call, setting, option. <# Scroll backwards and
forwards.
Q Phone Book lookup;
retrieves a number from the Phone Book.
I Phone Book entry; adds a
number to the Phone Book.

The Smart Button

The Smart Button is on the left hand side of your phone between the volume buttons. Press it to quickly access an alphabetical listing of the entries you have stored in the internal Phone Book.

Volume Buttons

The volume buttons are on the side of your phone left of the display. Press them in standby mode or on a call to adjust the keypad and earpiece volume. Or, press E first to adjust the ringer volume. The upper button increases the volume and the lower button decreases it.
A
The volume buttons can also be used to scroll though the Phone Book entries after pressing the Smart Button.

SIM Card Release

The SIM card release button is on the back of your phone. To remove the SIM card, slide this button down toward the base of the phone and pull the SIM card out.
About Your Phone, Battery, and SIM Card
9

The Display

The Liquid Crystal Display (LCD) on your phone shows alphanumeric characters (up to 2 rows of 12 characters) and informative symbols.
The various elements of the display are as follow:
ABC123
rx
k
/h
l
/g
o
p
Characters are used to display messages and telephone numbers.
Battery Charge Indicator Flashes when the battery level is low or the battery is charging.
Signal Strength The more segments displayed in the bar graph, the better the signal strength.
In Use Displayed when a call is in progress.
Roam Displayed when you are registered on a system
other than your home system.
Short Message Service* Displayed when the phone has received a new message. The symbol will flash when your message storage area is full.
Voicemail* Displayed when you have a new message in your voice mailbox.
*Network dependent features.

Low Temperature Use

The liquid crystal display in your phone behaves differently at extremely low temperatures. The display may respond slowly to key presses; this is normal and does not affect the phone operation in any way.

The Power/Status Indicator

When your phone is closed, the power/ status indicator on the top of the phone provides you with the following information:
Incoming Call In Service No Service Roaming
Alternate Red/Green
Flashing Green
Flashing Red
Flashing Yellow

Care and Storage

Never leave your phone or battery in extreme temperatures (over
60˚C), for example, behind glass in very hot, direct sunlight.
To clean your phone, use a moistened or antistatic cloth. Do
not use a dry or electrostatically charged cloth.
To prolong the life of your batteries, avoid exposing them to
temperatures below -10˚C (14˚F) or above 45˚C (113˚F).
A
Please note that exposing Lithium Ion batteries to prolonged elevated temperatures, such as those that can develop in an enclosed vehicle, may permanently degrade battery performance.
About Your Phone, Battery, and SIM Card
10

Your Battery

Charging a New Battery

To ensure maximum battery performance, a new battery (or battery that has not been used for several months) should be charged for about 3-4 hours before use.
A
A new NiMH battery may require several full charge/discharge cycles in order to achieve its optimum performance.
After this initial charge, you can recharge your battery at your convenience, using the phone’s rapid travel charger.
A
See the chart on page 15 for charge times.

Important Battery Information

To ensure that you enjoy maximum battery life and use your battery to its fullest capacity:
Always use Motorola approved battery chargers.
For the best results, Li-Ion batteries should be charged using
the E•P Desktop Charger, or your phone’s internal charger.
The battery should be at or near room temperature when
charging.
When not in use, store your battery uncharged in a cool, dark
and dry place.
!
Do not leave a NiMH battery connected to any charger for longer than 24 hours.

Handling Batteries

Your new batteries are fitted with protective covers. These covers must be removed before the battery can be used. Save the covers to carry and store batteries which are not in use. Covers prevent electrically conductive objects from making contact with the battery terminals, thereby reducing the risk of injury or damage from a battery short circuit.

Removing the Main Battery Cover

1 Press and hold the release latch. 2 Press the battery upwards, out of its cover.

Fitting the Main Battery Cover

1 Lower the side of the battery opposite the release latch into
the cover.
2 Lower the side of the battery with the release latch into the
cover until the latch clicks into place.

Removing the Auxiliary Battery Cover

1 Hold the battery securely with one hand. 2 With the thumb of your other hand, press the base of the
cover upwards. Continue this action until the cover slides free from the pins on the bottom of the battery.
3 Swing the cover away, clear of the battery.

Fitting the Auxiliary Battery Cover

1 Slide the narrow end of the cover into the small grooved hook
on the top of the battery.
2 Push the cover firmly upwards until the base of the cover slides
past the battery pins; then release.
About Your Phone, Battery, and SIM Card
11

Fitting a Battery to Your Phone

Fitting a Main Battery

Position the battery as illustrated in the following diagram, and snap-lock it into place.

Fitting an Auxiliary Battery

1 Place the hook on the battery into the slot on the back of the
phone.
2 Pull the battery towards the bottom of the phone until the
two pins click into place.

Removing a Battery from Your Phone

Removing a Main Battery

To remove a main battery, press the battery release latch and lift the battery out, away from the phone.

Removing an Auxiliary Battery

To remove an auxiliary battery, slide the battery down until the two pins are released from the base of the phone, and then lift the battery off.

Battery Performance and Maintenance

Your phone may have come with one or more of the following battery types. The part numbers listed are for charcoal batteries. The talk-time and standby-times given are typical performance figures:
Battery Type Part
Slim Main 500 mAh Li-Ion
Extra Cap Main 900 mAh Li-Ion
Standard Main 500 mAh NiMH
Slim Aux 900 mAh Li-Ion
a. Talk-times are specified for with and without DTX. b. All times are approximate and depend on network, signal strength and features
selected. Standby-times are specified for DRX=2 to DRX=9.
Number
SNN 4810 135-165 min. 39-48 hours
SNN 4815 250-310 min. 72-88 hours
SNN 4905 135-165 min. 39-48 hours
SNN 4868 220-275 min. 65-78 hours
Talk-Time a up to:
Standby-Time up to:
b
About Your Phone, Battery, and SIM Card
12
With two batteries attached, total talk- and standby-time
available is the sum of both main and auxiliary battery times.
Best battery performance will be achieved when you regularly
charge and discharge batteries as instructed in this manual.
Set
Battery Saving Mode to On (see Phone Setup Menu
on page 49) and/or Medium (see
Frequency of Search to Slow or
Network Selection Menu on page 54) to extend
the life of the battery between charges.
Keep the antenna fully extended whenever possible to ensure
maximum signal strength.
Expected life of a battery is about 300-500 charge/discharge
cycles.
If left unused, a fully charged battery will discharge itself, at
about 1-2% per day, on average.

Low Battery Warning

When the battery level is low and only a few minutes of talk-time remain, your phone will alert you in three ways:
A warning signal (two double beeps) will sound
The battery symbol will begin to flash slowly
Low Battery will be displayed
When the battery is completely discharged, your phone will turn off. Simply install a fresh battery or recharge the exhausted battery to begin using your phone again.
If you have an auxiliary battery fitted, it is used before the main battery. A tone sounds when changing to the main battery.

Charging Your Battery Using the Power Adapter

The power adapter can be connected directly to your phone for convenient rapid battery charging. It will charge the batteries fitted to your phone, charging the main battery first to 95% capacity, then switching to charge the auxiliary battery (if attached).
To charge:
1 Fit one or two batteries onto your phone. 2 Snap in AC plug into the top of the power adapter. 3 Plug the power adapter to the phone.
4 Insert the power adapter plug into a 110V AC electrical outlet.
A beep-tone sounds and the battery icon flashes when charging begins.
A
Your phone can be either on or off during charging.
The state of charging is monitored and displayed by your phone.
About Your Phone, Battery, and SIM Card
13

Desktop Charging Your Battery

The Desktop Charger can charge up to 3 batteries – 2 fitted to the phone, and an additional spare battery in the charger’s rear pocket. Batteries will be charged in the following order:
phone’s main battery
phone’s aux battery
rear pocket battery

Desktop Charger Power Supply

1 Plug the power adapter to the desktop charger socket. 2 Plug the power adapter into a 110V AC electrical outlet.

Loading the Desktop Charger

Insert your phone into the desktop charger as shown, with either one or 2 batteries fitted on the phone.
If desired, insert a spare battery (main or aux) into the desktop charger as shown.
About Your Phone, Battery, and SIM Card
14

Charge Times

Typical charge times for achieving a 95% charge level using the power adapter or desk charger are:
Battery Type Part Number*Charge Time
Slim Main 500 mAh Li-Ion SNN 4810 2.5 hours Extra Cap Main 900 mAh Li-Ion SNN 4815 2.5 hours Standard Main 500 mAh NiMH SNN 4905 70 min. Slim Aux 900 mAh Li-Ion SNN 4868 2.5 hours
*Part numbers listed are for charcoal batteries.
A
The batteries will continue to slow charge until fully charged.
A
It is normal for batteries to become warm during charging.

Using Your Phone While Charging

Your phone can be left on in standby mode while charging. It is important to note that charge times will increase if you make or receive phone calls while charging.

Battery Disposal

To dispose of batteries, look for your local battery recycling center.
!
Never dispose of batteries in fire.

Battery Meter Indicators

The battery meter displays different messages depending on the batteries attached, and whether or not there is an external power source. Press E 4 to quickly check the battery status.
Not Available
Battery
Aux Battery
Main Battery
Charging Battery
Charging Aux Battery
Charging Main Battery
Fast Charge Complete
No battery fitted; the phone is operating from external power.
Only one battery fitted; the phone is operating from this battery.
Auxiliary and main batteries fitted; the phone is operating from the auxiliary battery.
Auxiliary and main batteries fitted; the phone is operating from the main battery.
Only one battery fitted; this battery is being charged.
Auxiliary and main batteries fitted; the auxiliary battery is being charged.
Auxiliary and main batteries fitted; the main battery is being charged.
All conditions; fast charging is complete.
About Your Phone, Battery, and SIM Card
15

Your SIM Card

Your credit card sized SIM (Subscriber Identity Module) card is supplied by your Service Provider when you buy your phone. You will not be able to make or receive calls without a SIM card inserted in your phone.
A
Some networks allow you to make 911 emergency calls without a SIM card inserted.
The SIM card is a ‘Smart Card’ that contains your phone number and service details, as well as memory for storing messages and Phone Book entries. You can therefore use your SIM card in any PCS phone to make or receive calls, or access message services to which you subscribe, and charges will be applied to your PCS account.
Like a bank or credit card, you should keep your SIM card secure. Do not bend or scratch your card and avoid exposure to static electricity or water.
A
The use of a plug-in SIM card or small SIM card adapter is not covered under warranty.
!
Switch off your phone before inserting or removing the SIM card. Failure to do so may damage the memory on your SIM card.

SIM Card Insertion

Switch off your phone by pressing S and insert the SIM card as shown. If the SIM card is inserted the wrong way or damaged, the
Check Card
message will be displayed. Remove the SIM card, then properly re-insert it into the phone.
If either of the
Bad Card See Supplier or Blocked See Supplier
messages are displayed, contact your Service Provider.

SIM Card Removal

Switch off your phone and push the release button, on the back of the phone, toward the base. Pull the SIM card out.
About Your Phone, Battery, and SIM Card
16
Making and Receiving Phone Calls

Switching the Phone On and Off

To switch the phone on or off, press the S key. If the phone displays
inserted. Once inserted, the phone will check that the SIM card is valid.
One of the following messages may appear:
Enter PIN - a request to enter the SIM card PIN code (if
required).
Enter Phone Unlock Code - a request to enter the phone
unlock code (if required).
Searching... followed by a network name - as the phone
finds a suitable network to connect to.
Insert Card, there is no SIM card

Entering Your SIM Card PIN Code

To enter the PIN code, enter PIN Code O. As you type in each digit of the PIN code, a
displayed. If you make a mistake, press C to remove the last digit.
Holding C down will remove the entire entry. When the PIN code is complete, press O. If the PIN code is incorrect, the message
displayed, followed by
!
If an incorrect PIN number is entered three times consecutively, your phone will automatically lock up and the message will be displayed. See ‘Unblocking Your Phone’ on page 51 for details on unblocking.
Enter PIN.
* character will be
Wrong PIN will be
Blocked
To change the PIN code, see ‘Change SIM PIN Code’ on page 51 in the
Using the Options Menu section.

jjjjEntering Your Phone Unlock Code

If your phone displays the message Enter Phone Unlock
Code
, you must enter your unlocking code by entering Unlock
Code O.
The phone unlock code is a four-digit number, initially set to
1234. To change the code, see ‘Change Unlock Code’ on page 50 in the
If you forget your unlock code, press M repeatedly until the display reads enter a new unlock code, and press O.
Using the Options Menu section.
Change Unlock Code. Press O Security Code,
Making and Receiving Phone Calls
17

Making a Phone Call

To make a phone call, your phone must be switched on, unlocked and have the antenna fully extended.
It will not be possible to make a phone call unless you are in an area where there is PCS service. When service has been found, a series of rising bars,
x
, will show the signal strength.
There are a number of ways to make a phone call:
Using the digit keys
Using automatic redial
Dialing numbers from the Phone Book
One-Touch Dialing one of the first nine memory locations Recalling an entry by location number
Using the dedicated Recall Q key Using the Options Menu
Recalling an entry by name
Using the Smart Button Using the Options Menu
Recalling one of the last ten numbers called or received
Calling an embedded number in a message
A
Your phone contains a Phone Book that can be used to store names and telephone numbers. See
What is the Phone
Book? on page 31 for further details.

Keypad Digits

The simplest method of making a phone call is to enter the number using the digit keys, then press O.
A
If you make a mistake, press and release C to remove the last digit. Holding C down will remove the entire number.
The display will show
Calling when the call is being made. If
there is no answer, press O, or close the phone to end the call.
When the call is answered, the display will change to for a few seconds, followed by
End Call?
Connected
To end your call, press O or close the phone.

Automatic Redial

If your call attempt does not succeed, the message Redial? will be displayed for five seconds. Pressing O at this point will automatically redial the phone number.
When the call is answered, you will hear a short ring tone. The maximum number of redial attempts is set by your Service
Provider. If the phone call cannot be connected within this maximum, the message
Redial Failed will be shown.
Making and Receiving Phone Calls
18

Phone Book Dialing

j
One-Touch
To quickly retrieve and dial a number stored in the first nine locations of your Phone Book*, press and hold the appropriate digit key. For example, pressing and holding 2 will dial the number stored in location 2 of your Phone Book.
A
You do not need to press O to call the number.

By Location

1 Press Q and a location number. For example Q23
will retrieve the number stored in location 23 of the Phone Book.
If you don’t know the exact location, enter a random location and then use < and > to scroll to the number. Location numbers can range from 1 to 255.
2 Press O to call the number.
A
Enter the full 3-digit location number for maximum search speed (e.g. 001 for location 1).

By Name

You can also dial a number in the Phone Book associated with a name entry.
1 Press the Smart Button. 2 Scroll through the alphabetically-listed names using the upper
or lower volume buttons or < and >. Or, press a digit key (2-9) to go directly to the first corresponding alpha entry (i.e. press 5 to go to entries beginning with J). To return to the first entry, press the Smart Button again.
3 Press O to call the number of the selected name.
*The Phone Book entries that you are able to access will depend on the
One-Touch Dial Setting option in the Phone Book menu.

Last Number Called

i
When in standby mode, press O O.
Alternatively, you can retrieve the last number dialed using
Ten Calls
in the Phone Book menu.
Last

Calling an Embedded Number in a Message

See ‘Return Call’ on page 46 for details on how to call a number embedded in a message.

International Phone Calls

To make an international phone call, press and hold 0. After a few seconds, the international dialing prefix
+ will appear in the
display; this allows you to call from any country without knowing the local international access code.
Now enter the country code, followed by the phone number. The country code follows the conventional format, 49 for Germany, 44 for the UK, 46 for Sweden, etc.
Just like a conventional international call, remove the leading '0' of the area code when you dial.

Inserting Pauses Into Phone Numbers

When you call automated systems, a recorded message prompts you for PIN numbers, account numbers, etc. You can store these numbers in the same memory location as the automated system’s access number. Just separate the numbers with “pauses”– special characters that tell your phone to wait before sending additional numbers – and store or dial the string in the same way you would other numbers.
To insert a pause, just press and hold * for a couple of seconds. You will see the pause symbol
Ü.
Making and Receiving Phone Calls
19
Pauses tell your phone to wait for three seconds before sending the next string of numbers. Your phone will not begin the three second delay for the first pause until the call is answered.

Pause - A Working Example.

If you had a tone-based voicemail system with an access number of 555-6911, a mailbox number of 1066, and a password of 2001, you could enter the following:
5556911Ü1066Ü2001O.
Your phone would dial
5556911. When the call was answered,
your phone would wait three seconds before sending the tones for
1066 to select the mailbox.
After another pause of three seconds, your phone would send the tones for the password
2001.

Phone Mute

You can activate or deactivate the phone mute feature by pressing the M key during a call. Scroll to the
or Off
item and press O.
Turn Mute On

PCS Emergency Calls

When you dial 911, your phone will automatically send an emergency message to your PCS network. Keep in mind that you must be within a PCS network coverage area. If allowed by the Service Provider, the emergency message can be sent with or without a SIM card inserted into the phone and regardless of any security code settings.
Please check with your network operator for further information regarding emergency dialing services.
To dial the PCS emergency number, press 911O. While the emergency call is being made and connected, the
display will show
A
You may also be able to dial 112, the international emergency number, to place emergency calls.
Emergency.
Making and Receiving Phone Calls
20

Receiving a Phone Call

To receive a phone call:
Your phone must be switched on and unlocked.
You must be in an area where there is PCS service.
Your Call Forwarding and Call Barring settings should not be
set to forward or bar incoming calls.
When your phone receives a call, it will ring or vibrate. To answer a call, extend the antenna, then open the phone.
If you wish to open the phone without answering calls, set
Answer Only
to On. Then, if your network offers Caller Line
Key
Identification and you are a subscriber, you can open your phone to review the number or name of the caller before you answer. To answer a call with Key Answer Only activated, press O, 1 through 9, or >. To reject the call, press C.
Your phone automatically searches your Phone Book for the caller’s number. If the number matches an entry in your Phone Book, the name associated with the number is displayed instead.
To answer the call, press O. If
Key Answer Only is active,
you can also press 1 through 9 or >.
If your phone is open and you do not want to answer the call, you can:
Press and release C.
The caller is either sent to a forwarding number (see ‘Detailed Forwarding’ on page 40) or hears a busy tone.
or
Press and hold C. This will reject the incoming call. No call
forwarding option will be offered in this case.
If your phone rings and you do not answer it, the message
Unanswered Call will be displayed the next time you open the
phone, so that you know someone tried to call you.
A
If you subscribe to CLI, you can view the names or numbers of your unanswered calls in the Last 10 Calls Received list.

Ending a Phone Call

To end a phone call, press O or close the phone.
Making and Receiving Phone Calls
21

Conference Calling

With conference calling, you can join up to five other parties to create a group call.
A
Conference calling is a network feature. Please contact your Service Provider for availability information.

Setting Up a Conference Call

To set up a conference call, place or receive a call as you normally would. Once the call is established, press M and scroll to
New Call
. Press O to select.
You will then be prompted for the phone number of the next party. You can either enter the number with the keypad or recall a number from your Phone Book via the Quick Access Menu.
The original call will be placed on hold automatically while you make the new call. Once the new call is established, you can join the calls by pressing M and selecting
Conference Call.
You may also add incoming calls by answering Call Waiting and selecting
Conference Call as described above.
Simply repeat these steps to include additional calls.
Make

Separating Out Individual Calls

If you need to speak with an individual caller privately, you can isolate one call from the conference call.
A
In order to separate a call from the group, there must not be any calls already on hold.
To isolate the call, press M and select
Split Call. You will
then be able to scroll through the phone numbers of all the members of the conference call. If you have stored any of the numbers in your Phone Book, the name will also appear. Once you find the caller to isolate, press O.
To re-join the group, select
Conference Call again.

Ending the Call

Close the phone to end all calls simultaneously. Press M then scroll to either
your live call or
End Held Call to disconnect whoever is on
hold, whether an individual or the remaining group.
End Active Call to disconnect
Making and Receiving Phone Calls
22

Data and Fax Calls Security Features

In addition to voice calls, your phone can also make data and fax calls when connected to a data peripheral device with a Motorola CELLect™ PCMCIA card and a StarTAC™ data cable.
Please check with your local retailer or dealer for full details of data and fax services.
You may find that you are prompted to enter certain security or access codes before you can use your phone or some of its features. These codes are:
PIN Code (SIM card PIN code).
Prevents access to your SIM card. The number is supplied by your Service Provider. Your SIM card will be blocked if three unsuccessful attempts to enter this number are made.
PIN2 Code.
Prevents access to certain advanced features. The number is supplied by your Service Provider.
Phone Unlock Code.
Protects your phone from unauthorized use. The default code set by Motorola is 1234.
Unblock Code.
Unblocks your SIM card if it has been blocked by three unsuccessful attempts to enter the PIN code. The number is supplied by your Service Provider.
Security Code.
Prevents access to security features. The default code set by Motorola is 000000.
Making and Receiving Phone Calls
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