How it Works
Motorola
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PAKM0001GB
User Manual
211 pgs2 Mb0
Table of contents
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Motorola PAKM0001GB User Manual

User Guide
© 2020 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All other product or service names are the property of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.
Moto G9 Plus iii

Contents

Set up phone 1
About your hardware 1 Insert and remove SIM and SD cards 3 Copy data from old phone 5 Manage dual SIMs 7 Set up voicemail 8 Set up email 8 Prepare for emergencies 10 Make it yours 11
Accessibility settings 13
Visual assistance 13 Hearing assistance 15 Dexterity assistance 16 Use accessibility shortcuts 17
Learn the basics 19
About your home screen 19 About your lock screen 20
New to Android? 21
If this is your first smartphone 21 If you had an iPhone 22 About your Google account 23 Status bar icons 24 Phone terms you should know 28
Get around on your phone 30
Learn gestures 30 Move between apps and screens 31 Use quick settings 32 Turn screen off and on 35 Adjust volumes 35
Frequently used tools 37
Turn flashlight on and off 37 Take screenshots 37 Control phone with your voice 38 Get directions to a location 39 Use Time and Weather widget 40 Manage time spent on your phone 42
Work with text 45
Use onscreen keyboard 45 Cut, copy, paste text 46 Use voice typing 47
Moto G9 Plus iv
Fill in forms automatically 47
Personalize your phone 48
Home screen 48
Change wallpaper 48 Customize your Favorites tray 48 Add widgets, shortcuts, or folders 49 Remove widgets, shortcuts, or folders 51 Remake your home screen with launchers 51
Lock screen 53
Use a screen saver 53
Sounds 54
Set ringtones 54 Enhance sound 55 Avoid interruptions with Do Not Disturb 56 Stop phone from speaking 59
Other sound settings 60
Silence “Hello Moto” during power up 60 Turn off charging sounds 60
Apps 61
About your apps 61 View two apps on screen 66 View notifications 66 About Moto experiences 68 Enhance your gaming 68
Manage your apps 71
Install or update apps 71 Manage or delete apps 73 Protect against harmful apps 75
Search and browse 76
Search the web 76 Search your phone 78 Browse websites 79
Text messaging 81
About text and multimedia messages 81 Read, send, manage text messages 81 Add attachments 83 Save attachments from text message 84 Turn group messaging on or off 85 Change default messaging app 85 Control notifications for text messages 85
Moto G9 Plus v
Change text message reply to incoming calls 86 Get text messages on your computer 86
Email 88
Read, send, manage emails 88 View email attachments 89 Preview inboxes from home screen 90 Add email signature 90 Control email notifications 90
Calendar app 92
About the calendar 92 Find calendar events 92 Create and manage events 93 Control notifications for calendar events 93
Clock app 95
Set alarms 95 Use timer or stopwatch 95 Set date and time 97
Photos app 98
Share photos and videos 98 Upload photos and videos 98
Calls, contacts, voicemail 100
Phone calls 100
Answer calls 100 Make calls 101 During a call 102 Make video calls 103 Make conference calls 104 Block calls and texts 104 Turn call waiting on and off 105 View and delete call history 106 Make emergency call from locked phone 107
Contacts 108
Add contacts 108 Edit or delete contacts 109 Star your favorite contacts 110 Sort contacts 110 Share contacts 111
Voicemail 113
Use voicemail 113 Send all calls from contact to voicemail 114
Moto G9 Plus vi
Music 115
Listen to music 115 Transfer music files 116 Connect a MIDI device 117
Battery 118
Charge phone 118 Extend battery life 118 Use Battery Saver mode 119 Show battery percentage in status bar 120
Storage 121
About storage options 121 Manage phone storage 121 Manage SD card 122 Find downloaded files 123 Recover recently deleted files 124 Upload music to cloud 124 Upload photos and videos 125 Scan documents and make copies 126
Network and internet 127
Connect to Wi‑Fi networks 127 Use Airplane mode 128 Control data usage 129 Share your internet connection 130 Connect to VPNs 133
Connected devices 134
Connect with Bluetooth™ 134 Connect with Wi-Fi Direct 136 Tap & pay with NFC 136 Share or receive with NFC 137 Cast screen or media to TV 137 Transfer files between phone and computer (USB) 139 Print from your phone 140 About wireless sharing 141
Other settings 144
Apps & notifications 144
Change app settings 144 Choose how apps notify you 145
Display 148
Adjust screen brightness 148 Adjust screen colors at night 148 Change display style 148
Moto G9 Plus vii
Set Dark theme 149 Show apps full screen 149 See Peek Display notifications 150 Change screen timeout 151 Stop automatic rotation 151 Choose color mode 152 Change font and display size 152 Set lock screen preferences 152 Adjust screenshot settings 153
Location 154
Use location services 154
Security 155
About security 155 Protect against harmful apps 156 Be ready to find a lost phone 156
Lock and unlock phone 157
Set screen lock 157 Adjust lock options 158 Unlock with trusted devices 158 Unlock with your face 159 Unlock at trusted places 161 Keep phone unlocked while it's on you 162
Use fingerprint security 162 Pin your screen 164 Lock SIM card 165
Accounts 166
Add or remove accounts 166 Sync apps with your Google account 167 Manage information in your Google account 168
System 169
Languages & input 169
Customize the keyboard 169
Use multiple languages 170
Gestures 172
Set Power button gesture 172
Change System navigation 172
Turn flashlight on and off 172
Twist phone to open camera 173 Back up phone 173
Users and guests 175
Share your phone 175
Moto G9 Plus viii
Add, modify, remove users 176
Add or delete guest 177
About phone 178
Record your IMEI number 178 Find legal and product information 178
Fix a problem 179
Hardware issues 179
Phone is slow or unstable 179 Phone feels warm or hot 179 Phone won't turn on 180 Phone restarts or crashes 180 Screen is frozen or won't respond 181 SD card problems 181
Call and SIM issues 184
Problems making/receiving calls 184 Problems during calls 186
Battery issues 189
Charging problems 189 Battery drains too fast 189
Bluetooth, Wi-Fi, USB issues 190
Bluetooth problems 190 Wi-Fi problems 192 Can't transfer files or connect to computer 193
Account and sign-in issues 194
Forgot unlock code 194 Can't sign in to Google 194 Account sync issues 194
App issues 196
App or widget problems 196 Camera problems 197 Messaging problems 198 Gmail problems 200 Play Store problems 200
Maintenance procedures 201
Update Android software 201 Reset Wi-Fi, cellular data, and Bluetooth 201 Reset phone 202 Get more help 203

Set up phone 1

About your hardware

Hardware diagram

1. Google Assistant button
2. Tray for SIM and SD card
3. Front camera (To learn more, read help in Camera app.)
4. Headset jack
5. Earpiece
6. Proximity sensor
7. Volume up/down button
8. Power button and fingerprint sensor
Set up phone
1. Depth camera (To learn more, read help in Camera app.)
2. Main camera
2
3. Ultra-wide camera
4. Macro camera
5. LED flash
6. Microphone
7. USB-C port for charging, transferring files, sharing connection with tethered devices.
8. Speaker

Care for your phone

To clean the screen:
While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly with a
•
dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough surfaces.
If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
•
To disinfect your phone:
It is okay to use wipes or cloths moistened with 70% isopropyl alcohol or Clorox® Disinfecting Wipes to gently
•
wipe your screen.
When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings, including
•
the charging port, headphone jack, microphones and speakers.
Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives, and
•
avoid spraying cleaners directly on the screen.
The CDC advises to clean and disinfect frequently touched surfaces daily.
Set up phone 3

Insert and remove SIM and SD cards

About the SD card

Your phone supports an optional microSD card up to 512 GB.
A Class 2, 4, or 6 card is sufficient.
Your phone uses the card as portable storage for media files: photos, videos, and music. Because it's portable, you can easily swap the card and its content between devices. After you insert the card, be sure to update settings within media apps (like camera, music, and podcast apps), so they use the card to store content you create or download.
You can't store apps on the SD card because it is portable storage.

Insert or replace cards

1. If you are removing an SD card, unmount it first (Settings > Storage).
2. Insert the tool into the hole in the tray and gently push to pop it out.
Set up phone
3. Insert or remove the cards as needed.
To use an SD card and a SIM card:
Or, to use two SIM cards (dual-SIM models only):
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To see if your phone supports dual SIMs, go to Settings > About phone > SIM Status. If you see SIM Slot 1 and SIM Slot 2, then your phone supports dual SIMs.
4. Push the tray back into the phone.
Note: If you need to activate a SIM, contact your carrier.

Fix a problem

Select a problem to see troubleshooting steps.
SIM card
No signal/SIM not recognized
Can’t make calls
Can't answer calls
Set up phone
SD card
Phone doesn't recognize card

Copy data from old phone

Copy data from iPhone

You’ll use Google Drive to copy files from your iPhone and iCloud account to your new phone and Google account:
•
Photos will back up to Photos.
•
Contacts will back up to Contacts.
•
Calendar will back up to Calendar.
1. Charge both phones and connect them to a Wi-Fi network.
2. To ensure you don’t miss any messages or calls:
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a.
Turn off iMessage. (Settings > Messages > off. Or, if your SIM has been removed, deregister your
phone.)
b.
Turn off FaceTime. (Settings > FaceTime > off.)
3. Download the Google Drive app on your iPhone.
4. On your iPhone, open Drive and then:
a. Sign in with your Google account. If you don’t have one, you can create it now.
b.
Touch > Settings > Backup and start the backup.
5. Wait for the backup to complete.
6. When complete, on your new phone, sign in with the same Google account (Settings > Accounts > Add
account).

Copy data from Android phone

During setup, you can copy your apps, music, contacts, messages, and more. Learn what does and doesn't get
copied.
If you no longer have your old phone or can’t turn it on, you can copy files using a backup from the cloud with your Google account.
To copy files:
1. Charge both phones and turn them on.
2. On your new phone:
a. If this is the first time you’ve turned it on, select your language on the setup screen.
b. If you skipped copying files during setup, open the Settings app and touch Finish setting up your
device.
3. Touch Start.
4. Insert your SIM to connect to the mobile network, or touch Skip.
5. Connect to a Wi-Fi network and touch Next.
Set up phone
6. Select how to copy:
If you have your old phone, touch A backup from an Android phone.
•
If you don’t, touch A backup from the cloud
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7. Follow the onscreen instructions to select the old phone or backup associated with your Google account, and to choose which apps and data to copy.
Tip: Be sure to leave Back up to Google Drive turned on.

What gets copied from Android phone

If you copy data from another Android phone during setup, here's what gets copied:
Apps and app data
•
Music, photos, and videos
•
Google accounts
•
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Contacts stored on your phone or SIM card
•
Text messages
•
Multimedia attachments in messages
•
Most phone settings
•
Wallpaper
•
Call history
•
You’ll see these when you sign in to your Google account on your new phone.
What won't copy:
Downloads, like PDF files
•
Apps that aren’t from Play Store
•
Accounts other than Google accounts
•
Contacts and calendars for services other than Google (such as WhatsApp)
•
Ringtones
•

Import contacts from SIM

If you have a SIM card with contacts saved on it, you can import them into your Google account.
1. Insert the SIM in your phone.
Or, if your old phone is an Android phone and can connect to Wi-Fi, turn it on.
2.
Open the Contacts app.
3.
Touch > Settings > Import > SIM card > OK.
4. If you have multiple Google accounts, choose the account where you want to save them.
Set up phone

Manage dual SIMs

About dual SIMs

When two SIMs are inserted:
•
You see at the top of the home screen. If you see , troubleshoot the issue.
Both SIMs can make and receive calls and text messages.
•
Only the owner of the phone (not additional users or guests) can access dual SIM settings.
•

Set up SIM profile

Set SIM options based on how you expect to use the cards:
1. Go to Settings > Network & internet > SIM cards.
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2. Select the option that best meets your needs:
Smart SIM: Automatically select SIM for voice calls based on your call history. In Brazil, selection is also
•
based on your contact's carrier.
Personal and Work: Use one SIM for personal and the other for work-related voice calls.
•
Manual: Choose which SIM to use for voice calls, for data, and for SMS.
•
3. Follow onscreen instructions to complete setup.

Change SIM profile

1. Go to Settings > Network & internet > SIM cards.
2. Touch Dual SIM usage profile.
3. Select a different profile and touch CHANGE PROFILE.
4. Select a new profile.
5. Follow onscreen instructions to complete setup.
To keep the same profile but adjust options for data, SMS, voice calls, video calls, or contacts:
1. Go to Settings > Network & internet > SIM cards.
2. Touch each preferred SIM and contact option to change.
This information applies only to phones that support dual SIM cards and have both cards inserted.

Change SIM name, color, ringtone

When two SIMs are inserted, you'll see them referenced in apps like Contacts, Messages, and Phone. The SIM name shows your carrier and, if you're using the Personal and Work profile, shows which it’s assigned to, but you can rename it. You can also change SIM icon color to make them easy to differentiate.
1. Go to Settings > Network & internet > SIM cards.
2. Touch the SIM to change.
Set up phone
3. Change settings as needed.

Set up voicemail

Set voicemail password

Contact your carrier for help setting or recovering your password/PIN for voicemail.

Set mailbox greeting

Your carrier provides and manages your voicemail.
To set your greeting:
1.
Touch > .
2.
Touch & hold to dial into your mailbox.
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3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for instructions.

Change voicemail options

1.
Touch > > Settings.
(If you don't see , swipe down on the screen.)
2. Touch Voicemail.
3. If you have dual SIMS, touch the SIM for the account to change.
4. Touch Advanced Settings.
5. Change any of the options:
To change voicemail service from your provider to another voicemail service or app, touch Service.
•
To change the number dialed to access voicemail, touch Setup.
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Set up email

Set up personal email

You can add multiple email accounts of the following types:
Gmail
•
Personal email from other providers (IMAP/POP)
•
If you added a Google account on your phone:
When you open the Gmail app for the first time, you'll see your email for that account. You're already set up.
•
•
To set up additional accounts, open Gmail, touch your profile icon , then touch Add another account.
Set up phone
If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP provider (an address that's not Gmail):
1. Open the Gmail app.
2. Follow the onscreen instructions to enter your email address, password, and account options.
If you have problems setting up the account, read Google's help for Gmail.

Set up corporate email

If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails, calendar events, and contacts with the Microsoft Exchange server. Before you start, you'll need the following information from your company's IT department:
Email address
•
Email password
•
Domain name
•
Username
•
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Server name
•
Security type/SSL settings
•
Client certificate requirement
•
To set up corporate email:
1. Open the Gmail app.
2. Do one of the following:
If this is your first time opening the Gmail app, touch Add another email address.
•
•
If you have been using Gmail with another account, touch your profile icon , then touch Add another account.
3. Touch Exchange and Office 365.
4. Follow the onscreen instructions to enter your email address, password, and other information from your company's IT department.

Switch account views

In the Gmail app, touch your profile icon , then select an account.
To open each inbox with one touch from your home screen, add task shortcuts:
1.
Touch & hold .
2.
Drag for each account to a blank space on your home screen.
Set up phone

Prepare for emergencies

Set up emergency information

You can set up emergency information for first responders or others to view from your lock screen, such as your emergency contact and medical information (blood type, allergies).
To set up your emergency information:
1. Go to Settings > About phone.
2. Touch Emergency information.
3. Set up your information.
Note: Anyone who picks up your phone can see your emergency info without unlocking your phone.
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View emergency information

1. From the lock screen:
Swipe up and touch Emergency below the keypad.
•
Or, press and hold the Power button, then touch Emergency.
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2. Touch Emergency information twice.

Add message to lock screen

To add your name or a short message to your lock screen for anyone who finds your phone:
1. Go to Settings > Display > Advanced > Lock screen display.
2. Touch Lock screen message.
3. Type the text to display and touch Save.
Tip: Don't put your mobile number as your contact info unless you can access your voicemail from another device.

Send your location to emergency services

Not all carriers and countries support this feature.
If Android Emergency Location Service (ELS) works in your country and on your carrier's network and if you haven't turned off ELS, when you call or text an emergency number, ELS sends your location to authorized emergency responders to help them locate you.
If ELS is off, your carrier might still send the phone’s location during an emergency call. For more information, check with your carrier.
To turn ELS on or off:
1. Go to Settings > Location > Advanced.
2. Touch Emergency Location Service.
Set up phone
3.
Turn it on or off .
To learn more about ELS, read Google's help.

Turn emergency alerts off/on

Your phone can receive free, life-saving emergency alerts from the Federal Emergency Management Agency (FEMA) to inform you of extreme weather or other threatening emergencies in your area, AMBER Alerts, and Presidential Alerts during national emergencies.
When an emergency alert is sent out, appears in the status bar. Touch the notification to read the alert.
You can turn most alerts off or on (Presidential Alerts cannot be disabled) and adjust alert notification settings.
Note: Because alerts are intended to save lives, please consider carefully before turning alerts off. For more information, visit http://www.fema.gov/wireless-emergency-alerts.
1. Go to Settings.
2. Touch Apps & notifications > Advanced > Wireless emergency alerts.
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3. Adjust settings as needed.

Make it yours

Now that you're up and running (battery charged and stuff moved from old phone), it's time for fun.
Touch a task to learn more:
Set the wallpaper.
•
Assign ringtones or photos to friends you call.
•
Find some games.
•
Play some music.
•
Start taking and sharing those selfies.
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Protect your phone

Set up a screen lock.
•
Set up fingerprint security to unlock your screen safely and quickly with a touch.
•
In case you ever lose your phone, set up Find My Device and record your IMEI number.
•

Learn to use your phone

Here are some articles to get you started:
•
Move between apps and screens with gestures or with buttons
Turn on the flashlight
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Make calls
•
Set up phone 12
Take screenshots
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Set options

You'll probably want to set up:
Your Bluetooth and Wi-Fi connections.
•
Your schedule for Do Not Disturb, to automatically silence your phone when you don't want to be interrupted.
•
You can use either the buttons or gestures to move between apps and screens. Choose which to use.
You can customize your phone to:
Change the style (font size, color scheme).
•
Use a dark background.
•
If you use multiple languages, set them up so they appear on your keyboard.
•

Find your phone number

1. Go to Settings.
2. Touch About phone > Phone number.
Set up phone : Accessibility settings

Visual assistance

Adjust colors if you’re color blind
1. Go to Settings > Accessibility.
2.
Touch Color correction and turn Use color correction on .
3. Touch Correction mode and choose an option.
How you see colors Option to choose
It’s difficult to tell violet from blue. Yellow and green appear redder. Deuteranomaly (red-green)
Colors aren’t bright. Red, orange, and yellow appear greener. Protanomaly (red-green)
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It’s difficult to tell yellow and red from pink. Blue appears greener. Tritanomaly (blue-yellow)
Color correction is an experimental feature and might not work correctly everywhere on your phone.
Magnify the screen
You can magnify the screen by triple tapping it or by swiping up from the bottom of the screen with two fingers. If you're using 3-button navigation, you can add to magnify.
Set it up
To set up the way to start (zoom in) and stop (zoom out) magnification:
1. Go to Settings > Accessibility > Magnification.
2.
Select an option and turn it on :
To touch the screen three times, choose Magnify with triple-tap.
•
To swipe up from the bottom of the screen with two fingers (gesture navigation), choose Magnify with
•
shortcut.
•
To add to the buttons (3-button navigation), choose Magnify with shortcut.
When magnification is on, you’ll see an orange border around the screen.
Use magnification
To zoom in/out:
1. Start magnification using the method you selected: triple tap, swipe up from bottom of screen with two fingers, or touch .
Set up phone : Accessibility settings
2. Touch the area of the screen to magnify, then:
Drag two or more fingers to scroll.
•
Pinch two or more fingers to adjust zoom.
•
To zoom temporarily:
1. Start magnification using the method you selected: triple tap, swipe up from bottom of screen with two fingers, or touch .
2. Touch & hold anywhere on the screen, then:
Drag to move around the screen.
•
Lift your finger to zoom out.
•
You can't zoom in on the keyboard or the buttons.
Tip: You can also adjust font and display size.
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Turn touch sounds on/off
1. Go to Settings > Sound > Advanced.
2. Do any of the following:
To hear a tone when you dial a number, turn on Dial pad tones.
•
To hear a click when you lock or unlock the screen, turn on Screen locking sounds.
•
To hear a click when you touch something on the screen, turn on Touch sounds.
•
To feel a vibration when you type on the keyboard, turn on Touch vibration.
•
If you don't want any of these sounds, just turn them off .
Hear other notification sounds
You can assign a ringtone for notifications from specific apps.
You can also control sounds that notify you of other events:
1. Go to Settings > Sound > Advanced.
2. To hear a confirmation tone and feel a vibration when you successfully connect your phone to a charger, turn Charging sounds and vibration on .
If you don't want any of these sounds, just turn them off .
Use TalkBack to read screens
Hear descriptions of everything you touch.
Enable TalkBack
1. Go to Settings > Accessibility.
2.
Touch TalkBack and turn Use service on .
Set up phone : Accessibility settings
3. Touch Settings and set the options you want.
When TalkBack is on
Touch an item. Your phone speaks the name.
•
Start typing. Your phone speaks each number or letter.
•
Drag status bar down. Your phone speaks all of the notifications.
•
Open a message, file, or book. Your phone reads the text out loud.
•
Change readout volume
•
Press a Volume button to open volume settings, then use the slider to adjust the level.
Or, during voice readout, repeatedly press a Volume button.
•
Stop readout
To pause or resume readout, press & hold both the Volume Up and Down buttons at the same time for three seconds, until you hear confirmation that TalkBack is on or off. You can change the accessibility feature associated with this shortcut.
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Or, turn TalkBack off:
1. Go to Settings > Accessibility.
2.
Touch TalkBack and turn Use service off .
More assistance
You can also:
Use voice commands
•
Dictate text instead of typing
•

Hearing assistance

Turn on video captions
1. Go to Settings > Accessibility.
2.
Touch Caption preferences and turn Use captions on .
3. Specify options (language, text size, and style) for closed captioning.
Set up TTY device
Not all carriers support this feature.
For text-based communication, you can use text messaging and email.
If you prefer to connect to a TTY device:
1.
Touch .
2.
Touch > Settings > Accessibility > TTY mode.
Set up phone : Accessibility settings
3. Select a mode:
TTY Full: Type and read text on your TTY device.
•
TTY HCO: Type text on your TTY and listen to voice replies on your phone.
•
TTY VCO: Speak into your phone and read text replies on your TTY.
•
4. Connect your phone and TTY with the audio cord that came with your TTY.

Dexterity assistance

External switch or keyboard
If you’re unable to use a touchscreen, Switch Access lets you control the phone using external switches or keyboard keys to select items, scroll, enter text, and more.
To use Switch Access, you must have one of the following:
An external switch. USB or Bluetooth switch devices send keystroke signals to your phone.
•
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An external keyboard. Standard USB or Bluetooth keyboards can work as switch devices by assigning one
•
or more keys to actions.
Connect the external device to your phone using the manufacturer’s instructions. Learn more about connecting with Bluetooth.
Set up Switch Access
1. Go to Settings > Accessibility.
2. Touch Switch Access.
3.
Turn Use service on .
4. Follow onscreen instructions to select:
Number of switches
•
Scanning options
•
Switch assignments
•
To adjust Switch Access later:
1. Go to Settings > Accessibility.
2. Touch Switch Access > Settings.
3. Adjust options.
Use Switch Access
To start scanning and highlighting items on the screen, press the assigned switch or key.
•
To select a highlighted item, press the assigned switch or key, then press the switch or key assigned to select
•
options.
Set up phone : Accessibility settings
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Change time to take action
If you need more time to respond to a notification or messages that are visible only temporarily, you can adjust the time before they disappear:
1. Go to Settings > Accessibility.
2. Touch Time to take action.
3. Choose your preferred timeout.
Note: Not all apps support this setting.

Use accessibility shortcuts

Use accessibility menu
Get quick access to an accessibility menu that gives you better control of your phone.
To turn it on:
1. Go to Settings > Accessibility.
2. Touch Accessibility Menu.
3.
Turn Use service on .
Tip: To increase the size of the buttons on this menu, touch Settings, then turn Large buttons on .
If you're using gesture navigation:
1. Use two fingers to swipe up from the bottom of the screen.
If you've set other accessibility tools to use this gesture, swipe up with two fingers and hold to switch between tools.
2. Choose an option from the menu.
If you're using 3-button navigation:
1.
At the bottom of the screen, touch .
If you've set other accessibility tools to use this icon, touch & hold it to switch between tools.
2. Choose an option from the menu.
Press Volume buttons for accessibility services
You can press the Volume buttons to turn an accessibility feature of your choice (TalkBack, Switch Access) on or off.
To enable the shortcut:
1. Go to Settings > Accessibility.
2. Touch Volume key shortcut.
Set up phone : Accessibility settings 18
3.
Turn Use service on .
4. To change the accessibility feature associated with the shortcut, touch Shortcut service.
5.
To use the Volume buttons from the lock screen, turn Allow from lock screen on .
To use the shortcut:
Press and hold the Volume Up and Down buttons at the same time for three seconds.
You'll hear confirmation that the feature has been turned on or off.

Learn the basics

About your home screen

You see the home screen when you turn on and unlock your phone or touch .
You can add more pages to the right as needed. To add a page, drag an app shortcut or widget to the edge of an existing page and place it on the new page.
Swipe right or left to move between pages.
Here are the parts of your home screen:
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1. Status bar: Displays the time and icons that tell you about your phone's battery and network connections.
Swipe down to see your notifications and quick settings.
2. Widget: You can add widgets to your home screen for quick access to information or frequent tasks.
3. Shortcut: You can add shortcuts to open apps or web pages you use frequently.
4.
App list: Swipe up from the bottom of the screen to see the list of all your apps.
5. Favorites tray: Provides one touch access to your most-used apps from any home screen page. You can customize which apps appear here.
6.
Navigation bar: Use gestures to move between apps and screens. You can replace the bar with the
navigation icons instead.
7. Folder: Add folders to organize app shortcuts.
If you want an entirely new look and feel for your home screen, you can use a different launcher. For a less drastic renovation, just change the wallpaper.
Learn the basics 20

About your lock screen

The lock screen appears when you're using a screen lock and you power on your phone or turn on the screen.
Tip: If you're using Peek Display, you'll see those notifications before you get to your lock screen.
From the lock screen, you can:
Make an emergency call.
•
View and respond to notifications. Double touch one to open it.
•
Open your quick settings. Swipe down from top of screen.
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Start a voice search. Swipe up diagonally from either bottom corner.
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Go into Lockdown. Temporarily turn off notifications and fingerprint unlocking.
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You can customize your lock screen to add a message and control which notifications appear.
Learn the basics : New to Android?

If this is your first smartphone

Learn the basics
To get around your phone, here are the key concepts.
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You can choose how you move between apps and screens: gestures or icons.
In addition to touching the screen to select items, you can use other gestures, such as pinch to zoom.
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The icons at the top of your home screen tell you important stuff at a glance, like your phone’s battery level
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and network connection, and whether you’ve missed a call.
Your phone and apps send you notifications for things like new messages, calendar events, and upcoming
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alarms. You’ll find notifications in several places, and can do a lot with them.
To learn about these common tasks, touch one below:
Answer a call.
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Make a call.
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Set an alarm.
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Turn the flashlight on/off.
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Listen to music.
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Get apps
Your phone comes with many fun and useful apps, but you can really unlock its power by installing apps that suit your lifestyle. Go to Play Store to explore free and paid apps that help you be more productive, organized, informed, in touch, and entertained.
Protect your phone
You carry your phone around with you, and accidents happen; phones get lost sometimes. So set up some security and prevent heartache if you and your phone become separated.
Set up a screen lock. This is your first line of defense in keeping your sensitive information safe. Prefer numbers, shapes, words? Set up a PIN, pattern, or password required to unlock your phone. Learn how.
A screen lock doesn't prevent you from immediately answering a call or accessing your camera.
Display your owner info. On your lock screen, you can discreetly display a “please return” message with some of your contact info so that, if your phone is lost, someone can to return it to you. Learn how.
Enable lost phone features. For peace of mind, check out Find My Device, in case you ever need to remotely locate and lock or erase your phone.
Personalize your phone
While changing your wallpaper is probably your first customization, don't stop there. Be sure to explore your
Settings to set ringtones, font sizes, data usage preferences, keyboard preferences, and much more. It's a great
way to learn many of your phone's capabilities while customizing it to suit your needs.
Learn the basics : New to Android?
In most apps you can touch or for app-specific settings. Be sure to see what options are available to you there, too.
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Manage cellular data
Understand your data usage. Keep an eye on your data usage and learn how to make the most of it. See which
apps use large amounts of data and adjust their settings. If your phone is using too much data, you can also stop accounts from auto-syncing.
Use Wi-Fi to conserve cellular data. When you connect to a Wi-Fi network, your data will use that network connection instead of your carrier's network, saving your cellular data for when you need it. Learn how to connect
to Wi-Fi networks.
Useful to know
Find phone info. To find your phone number, device name, and other information, go to Settings > About phone.
Tell your phone what to do. Use your phone hands-free with voice commands. Tell it to navigate you, and listen
to it speak the directions to you as you drive--it'll even reroute you if you've gone off course. Tell it to set alarms, find information on the web, make calls.
Never miss a photo opportunity. Automatically open the camera right from your lock screen. Just twist your phone twice. You can automatically back up your photos and videos with your Google account or with other photo sharing apps available from Play Store.
Store your stuff. You have several storage options. Store apps and content on your phone. For more storage space, use an SD card for photos, videos, and music. You can open stored items in associated apps, like Photos to see your photos and videos. For even more storage space, plus the ability to access your media and files from any internet-connected device (phone, computer, tablet), use cloud storage. Your Google account includes free cloud
storage on Drive, which has its own app and is also available from the menu throughout other apps.
Wi-Fi hotspot. You can use your phone as a Wi-Fi hotspot to share your internet connection with your other devices that need internet access (for example, a laptop or tablet).
Reboot phone. In the unlikely event that your phone becomes unresponsive, frozen, shows a blank or black screen, or doesn't respond to the Power button, you can reboot it. Press and hold the Power button for 7 - 10 seconds. The phone will restart normally.
Certain features, services, and applications are network or carrier dependent and may not be available in all areas.

If you had an iPhone

Welcome to Android! Here are some differences between your old iPhone and your new phone.
Your assistant: You've retired Siri. Now, find info and get things done with Google Assistant. Just set up “OK, Google”. Then ask for info or help with everyday tasks.
Apps:
Goodbye Apple App Store, hello Google Play Store. Play Store is now your default app store. Apps aren't
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compatible between iPhone and Android. However, many developers make iPhone and Android versions of their apps; if the app stores your data online, then you can switch with little effort. Just download the Android version from Play Store and log in.
Continue listening to podcasts. You can listen with the YT Music app. Or, there are lots of podcast apps on
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Play Store - search for “podcast” in Play Store and download one of your choice.
Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger screen and then install
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them on your phone from your computer.
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