Motorola PAKM0001GB User Manual

User Guide

© 2020 Motorola Mobility LLC. All rights reserved.

MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All other product or service names are the property of their respective owners.

Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details.

All features, functionality, and other product specifications, as well as the information contained in this help content, are based upon the latest available information and believed to be accurate at the time of release. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

Some images in help content are examples only.

You can also read this help on your phone at Settings > Help.

Moto G9 Plus iii

Contents

Set up phone	1
About your hardware	1
Insert and remove SIM and SD cards	3
Copy data from old phone	5
Manage dual SIMs	7
Set up voicemail	8
Set up email	8
Prepare for emergencies	10
Make it yours	11
Accessibility settings	13
Visual assistance	13
Hearing assistance	15
Dexterity assistance	16
Use accessibility shortcuts	17
Learn the basics	19
About your home screen	19
About your lock screen	20
New to Android?	21
If this is your first smartphone	21
If you had an iPhone	22
About your Google account	23
Status bar icons	24
Phone terms you should know	28
Get around on your phone	30
Learn gestures	30
Move between apps and screens	31
Use quick settings	32
Turn screen off and on	35
Adjust volumes	35
Frequently used tools	37
Turn flashlight on and off	37
Take screenshots	37
Control phone with your voice	38
Get directions to a location	39
Use Time and Weather widget	40
Manage time spent on your phone	42
Work with text	45
Use onscreen keyboard	45
Cut, copy, paste text	46
Use voice typing	47

Moto G9 Plus

iv

Fill in forms automatically	47
Personalize your phone	48
Home screen	48
Change wallpaper	48
Customize your Favorites tray	48
Add widgets, shortcuts, or folders	49
Remove widgets, shortcuts, or folders	51
Remake your home screen with launchers	51
Lock screen	53
Use a screen saver	53
Sounds	54
Set ringtones	54
Enhance sound	55
Avoid interruptions with Do Not Disturb	56
Stop phone from speaking	59
Other sound settings	60
Silence “Hello Moto” during power up	60
Turn off charging sounds	60
Apps	61
About your apps	61
View two apps on screen	66
View notifications	66
About Moto experiences	68
Enhance your gaming	68
Manage your apps	71
Install or update apps	71
Manage or delete apps	73
Protect against harmful apps	75
Search and browse	76
Search the web	76
Search your phone	78
Browse websites	79
Text messaging	81
About text and multimedia messages	81
Read, send, manage text messages	81
Add attachments	83
Save attachments from text message	84
Turn group messaging on or off	85
Change default messaging app	85
Control notifications for text messages	85

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v

Change text message reply to incoming calls	86
Get text messages on your computer	86
Email	88
Read, send, manage emails	88
View email attachments	89
Preview inboxes from home screen	90
Add email signature	90
Control email notifications	90
Calendar app	92
About the calendar	92
Find calendar events	92
Create and manage events	93
Control notifications for calendar events	93
Clock app	95
Set alarms	95
Use timer or stopwatch	95
Set date and time	97
Photos app	98
Share photos and videos	98
Upload photos and videos	98
Calls, contacts, voicemail	100
Phone calls	100
Answer calls	100
Make calls	101
During a call	102
Make video calls	103
Make conference calls	104
Block calls and texts	104
Turn call waiting on and off	105
View and delete call history	106
Make emergency call from locked phone	107
Contacts	108
Add contacts	108
Edit or delete contacts	109
Star your favorite contacts	110
Sort contacts	110
Share contacts	111
Voicemail	113
Use voicemail	113
Send all calls from contact to voicemail	114

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Music	115
Listen to music	115
Transfer music files	116
Connect a MIDI device	117
Battery	118
Charge phone	118
Extend battery life	118
Use Battery Saver mode	119
Show battery percentage in status bar	120
Storage	121
About storage options	121
Manage phone storage	121
Manage SD card	122
Find downloaded files	123
Recover recently deleted files	124
Upload music to cloud	124
Upload photos and videos	125
Scan documents and make copies	126
Network and internet	127
Connect to Wi Fi networks	127
Use Airplane mode	128
Control data usage	129
Share your internet connection	130
Connect to VPNs	133
Connected devices	134
Connect with Bluetooth™	134
Connect with Wi-Fi Direct	136
Tap & pay with NFC	136
Share or receive with NFC	137
Cast screen or media to TV	137
Transfer files between phone and computer (USB)	139
Print from your phone	140
About wireless sharing	141
Other settings	144
Apps & notifications	144
Change app settings	144
Choose how apps notify you	145
Display	148
Adjust screen brightness	148
Adjust screen colors at night	148
Change display style	148

Moto G9 Plus	vii
Set Dark theme	149
Show apps full screen	149
See Peek Display notifications	150
Change screen timeout	151
Stop automatic rotation	151
Choose color mode	152
Change font and display size	152
Set lock screen preferences	152
Adjust screenshot settings	153
Location	154
Use location services	154
Security	155
About security	155
Protect against harmful apps	156
Be ready to find a lost phone	156
Lock and unlock phone	157
Set screen lock	157
Adjust lock options	158
Unlock with trusted devices	158
Unlock with your face	159
Unlock at trusted places	161
Keep phone unlocked while it's on you	162
Use fingerprint security	162
Pin your screen	164
Lock SIM card	165
Accounts	166
Add or remove accounts	166
Sync apps with your Google account	167
Manage information in your Google account	168
System	169
Languages & input	169
Customize the keyboard	169
Use multiple languages	170
Gestures	172
Set Power button gesture	172
Change System navigation	172
Turn flashlight on and off	172
Twist phone to open camera	173
Back up phone	173
Users and guests	175
Share your phone	175

Moto G9 Plus	viii
Add, modify, remove users	176
Add or delete guest	177
About phone	178
Record your IMEI number	178
Find legal and product information	178
Fix a problem	179
Hardware issues	179
Phone is slow or unstable	179
Phone feels warm or hot	179
Phone won't turn on	180
Phone restarts or crashes	180
Screen is frozen or won't respond	181
SD card problems	181
Call and SIM issues	184
Problems making/receiving calls	184
Problems during calls	186
Battery issues	189
Charging problems	189
Battery drains too fast	189
Bluetooth, Wi-Fi, USB issues	190
Bluetooth problems	190
Wi-Fi problems	192
Can't transfer files or connect to computer	193
Account and sign-in issues	194
Forgot unlock code	194
Can't sign in to Google	194
Account sync issues	194
App issues	196
App or widget problems	196
Camera problems	197
Messaging problems	198
Gmail problems	200
Play Store problems	200
Maintenance procedures	201
Update Android software	201
Reset Wi-Fi, cellular data, and Bluetooth	201
Reset phone	202
Get more help	203

Set up phone

1

About your hardware

Hardware diagram

1.Google Assistant button

2.Tray for SIM and SD card

3.Front camera (To learn more, read help in Camera app.)

4.Headset jack

5.Earpiece

6.Proximity sensor

7.Volume up/down button

8.Power button and fingerprint sensor

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1.Depth camera (To learn more, read help in Camera app.)

2.Main camera

3.Ultra-wide camera

4.Macro camera

5.LED flash

6.Microphone

7.USB-C port for charging, transferring files, sharing connection with tethered devices.

8.Speaker

Care for your phone

To clean the screen:

•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough surfaces.

•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.

To disinfect your phone:

•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol or Clorox® Disinfecting Wipes to gently wipe your screen.

•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings, including the charging port, headphone jack, microphones and speakers.

•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives, and avoid spraying cleaners directly on the screen.

The CDC advises to clean and disinfect frequently touched surfaces daily.

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3

Insert and remove SIM and SD cards

About the SD card

Your phone supports an optional microSD card up to 512 GB.

A Class 2, 4, or 6 card is sufficient.

Your phone uses the card as portable storage for media files: photos, videos, and music. Because it's portable, you can easily swap the card and its content between devices. After you insert the card, be sure to update settings within media apps (like camera, music, and podcast apps), so they use the card to store content you create or download.

You can't store apps on the SD card because it is portable storage.

Insert or replace cards

1.If you are removing an SD card, unmount it first (Settings > Storage).

2.Insert the tool into the hole in the tray and gently push to pop it out.

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4

3.Insert or remove the cards as needed. To use an SD card and a SIM card:

Or, to use two SIM cards (dual-SIM models only):

To see if your phone supports dual SIMs, go to Settings > About phone > SIM Status. If you see SIM Slot 1 and SIM Slot 2, then your phone supports dual SIMs.

4.Push the tray back into the phone.

Note: If you need to activate a SIM, contact your carrier.

Fix a problem

Select a problem to see troubleshooting steps.

SIM card

No signal/SIM not recognized

Can’t make calls

Can't answer calls

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5

SD card

Phone doesn't recognize card

Copy data from old phone

Copy data from iPhone

You’ll use Google Drive to copy files from your iPhone and iCloud account to your new phone and Google account:

•Photos will back up to Photos.

•Contacts will back up to Contacts.

•Calendar will back up to Calendar.

1.Charge both phones and connect them to a Wi-Fi network.

2.To ensure you don’t miss any messages or calls:

a.Turn off iMessage. (Settings > Messages > off. Or, if your SIM has been removed, deregister your phone.)

b.Turn off FaceTime. (Settings > FaceTime > off.)

3.Download the Google Drive app on your iPhone.

4.On your iPhone, open Drive and then:

a.Sign in with your Google account. If you don’t have one, you can create it now.

b.Touch > Settings > Backup and start the backup.

5.Wait for the backup to complete.

6.When complete, on your new phone, sign in with the same Google account (Settings > Accounts > Add account).

Copy data from Android phone

During setup, you can copy your apps, music, contacts, messages, and more. Learn what does and doesn't get copied.

If you no longer have your old phone or can’t turn it on, you can copy files using a backup from the cloud with your Google account.

To copy files:

1.Charge both phones and turn them on.

2.On your new phone:

a.If this is the first time you’ve turned it on, select your language on the setup screen.

b.If you skipped copying files during setup, open the Settings app and touch Finish setting up your device.

3.Touch Start.

4.Insert your SIM to connect to the mobile network, or touch Skip.

5.Connect to a Wi-Fi network and touch Next.

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6.Select how to copy:

•If you have your old phone, touch A backup from an Android phone.

•If you don’t, touch A backup from the cloud

7.Follow the onscreen instructions to select the old phone or backup associated with your Google account, and to choose which apps and data to copy.

Tip: Be sure to leave Back up to Google Drive turned on.

What gets copied from Android phone

If you copy data from another Android phone during setup, here's what gets copied:

•Apps and app data

•Music, photos, and videos

•Google accounts

•Contacts stored on your phone or SIM card

•Text messages

•Multimedia attachments in messages

•Most phone settings

•Wallpaper

•Call history

You’ll see these when you sign in to your Google account on your new phone.

What won't copy:

•Downloads, like PDF files

•Apps that aren’t from Play Store

•Accounts other than Google accounts

•Contacts and calendars for services other than Google (such as WhatsApp)

•Ringtones

Import contacts from SIM

If you have a SIM card with contacts saved on it, you can import them into your Google account.

1.Insert the SIM in your phone.

Or, if your old phone is an Android phone and can connect to Wi-Fi, turn it on.

2.Open the Contacts app.

3.Touch > Settings > Import > SIM card > OK.

4.If you have multiple Google accounts, choose the account where you want to save them.

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Manage dual SIMs

About dual SIMs

When two SIMs are inserted:

•You see at the top of the home screen. If you see , troubleshoot the issue.

•Both SIMs can make and receive calls and text messages.

•Only the owner of the phone (not additional users or guests) can access dual SIM settings.

Set up SIM profile

Set SIM options based on how you expect to use the cards:

1.Go to Settings > Network & internet > SIM cards.

2.Select the option that best meets your needs:

•Smart SIM: Automatically select SIM for voice calls based on your call history. In Brazil, selection is also based on your contact's carrier.

•Personal and Work: Use one SIM for personal and the other for work-related voice calls.

•Manual: Choose which SIM to use for voice calls, for data, and for SMS.

3.Follow onscreen instructions to complete setup.

Change SIM profile

1.Go to Settings > Network & internet > SIM cards.

2.Touch Dual SIM usage profile.

3.Select a different profile and touch CHANGE PROFILE.

4.Select a new profile.

5.Follow onscreen instructions to complete setup.

To keep the same profile but adjust options for data, SMS, voice calls, video calls, or contacts:

1.Go to Settings > Network & internet > SIM cards.

2.Touch each preferred SIM and contact option to change.

This information applies only to phones that support dual SIM cards and have both cards inserted.

Change SIM name, color, ringtone

When two SIMs are inserted, you'll see them referenced in apps like Contacts, Messages, and Phone. The SIM name shows your carrier and, if you're using the Personal and Work profile, shows which it’s assigned to, but you can rename it. You can also change SIM icon color to make them easy to differentiate.

1.Go to Settings > Network & internet > SIM cards.

2.Touch the SIM to change.

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3.Change settings as needed.

Set up voicemail

Set voicemail password

Contact your carrier for help setting or recovering your password/PIN for voicemail.

Set mailbox greeting

Your carrier provides and manages your voicemail.

To set your greeting:

1.Touch > .

2.Touch & hold to dial into your mailbox.

3.Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for instructions.

Change voicemail options

1.Touch > > Settings.

(If you don't see , swipe down on the screen.)

2.Touch Voicemail.

3.If you have dual SIMS, touch the SIM for the account to change.

4.Touch Advanced Settings.

5.Change any of the options:

•To change voicemail service from your provider to another voicemail service or app, touch Service.

•To change the number dialed to access voicemail, touch Setup.

Set up email

Set up personal email

You can add multiple email accounts of the following types:

•Gmail

•Personal email from other providers (IMAP/POP) If you added a Google account on your phone:

•When you open the Gmail app for the first time, you'll see your email for that account. You're already set up.

•To set up additional accounts, open Gmail, touch your profile icon , then touch Add another account.

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If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP provider (an address that's not Gmail):

1.Open the Gmail app.

2.Follow the onscreen instructions to enter your email address, password, and account options. If you have problems setting up the account, read Google's help for Gmail.

Set up corporate email

If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails, calendar events, and contacts with the Microsoft Exchange server. Before you start, you'll need the following information from your company's IT department:

•Email address

•Email password

•Domain name

•Username

•Server name

•Security type/SSL settings

•Client certificate requirement To set up corporate email:

1.Open the Gmail app.

2.Do one of the following:

•If this is your first time opening the Gmail app, touch Add another email address.

•If you have been using Gmail with another account, touch your profile icon , then touch Add another account.

3.Touch Exchange and Office 365.

4.Follow the onscreen instructions to enter your email address, password, and other information from your company's IT department.

Switch account views

In the Gmail app, touch your profile icon , then select an account.

To open each inbox with one touch from your home screen, add task shortcuts:

1.Touch & hold .

2.Drag for each account to a blank space on your home screen.

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Prepare for emergencies

Set up emergency information

You can set up emergency information for first responders or others to view from your lock screen, such as your emergency contact and medical information (blood type, allergies).

To set up your emergency information:

1.Go to Settings > About phone.

2.Touch Emergency information.

3.Set up your information.

Note: Anyone who picks up your phone can see your emergency info without unlocking your phone.

View emergency information

1.From the lock screen:

•Swipe up and touch Emergency below the keypad.

•Or, press and hold the Power button, then touch Emergency.

2.Touch Emergency information twice.

Add message to lock screen

To add your name or a short message to your lock screen for anyone who finds your phone:

1.Go to Settings > Display > Advanced > Lock screen display.

2.Touch Lock screen message.

3.Type the text to display and touch Save.

Tip: Don't put your mobile number as your contact info unless you can access your voicemail from another device.

Send your location to emergency services

Not all carriers and countries support this feature.

If Android Emergency Location Service (ELS) works in your country and on your carrier's network and if you haven't turned off ELS, when you call or text an emergency number, ELS sends your location to authorized emergency responders to help them locate you.

If ELS is off, your carrier might still send the phone’s location during an emergency call. For more information, check with your carrier.

To turn ELS on or off:

1.Go to Settings > Location > Advanced.

2.Touch Emergency Location Service.

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3.Turn it on or off .

To learn more about ELS, read Google's help.

Turn emergency alerts off/on

Your phone can receive free, life-saving emergency alerts from the Federal Emergency Management Agency (FEMA) to inform you of extreme weather or other threatening emergencies in your area, AMBER Alerts, and Presidential Alerts during national emergencies.

When an emergency alert is sent out, appears in the status bar. Touch the notification to read the alert. You can turn most alerts off or on (Presidential Alerts cannot be disabled) and adjust alert notification settings.

Note: Because alerts are intended to save lives, please consider carefully before turning alerts off. For more information, visit http://www.fema.gov/wireless-emergency-alerts.

1.Go to Settings.

2.Touch Apps & notifications > Advanced > Wireless emergency alerts.

3.Adjust settings as needed.

Make it yours

Now that you're up and running (battery charged and stuff moved from old phone), it's time for fun.

Touch a task to learn more:

•Set the wallpaper.

•Assign ringtones or photos to friends you call.

•Find some games.

•Play some music.

•Start taking and sharing those selfies.

Protect your phone

•Set up a screen lock.

•Set up fingerprint security to unlock your screen safely and quickly with a touch.

•In case you ever lose your phone, set up Find My Device and record your IMEI number.

Learn to use your phone

Here are some articles to get you started:

•Move between apps and screens with gestures or with buttons

•Turn on the flashlight

•Make calls

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12

•Take screenshots

Set options

You'll probably want to set up:

•Your Bluetooth and Wi-Fi connections.

•Your schedule for Do Not Disturb, to automatically silence your phone when you don't want to be interrupted.

You can use either the buttons or gestures to move between apps and screens. Choose which to use. You can customize your phone to:

•Change the style (font size, color scheme).

•Use a dark background.

•If you use multiple languages, set them up so they appear on your keyboard.

Find your phone number

1.Go to Settings.

2.Touch About phone > Phone number.

Set up phone : Accessibility settings

13

Visual assistance

Adjust colors if you’re color blind

1.Go to Settings > Accessibility.

2.Touch Color correction and turn Use color correction on .

3.Touch Correction mode and choose an option.

How you see colors

Option to choose

It’s difficult to tell violet from blue. Yellow and green appear redder. Deuteranomaly (red-green)

Colors aren’t bright. Red, orange, and yellow appear greener. Protanomaly (red-green)

It’s difficult to tell yellow and red from pink. Blue appears greener. Tritanomaly (blue-yellow)

Color correction is an experimental feature and might not work correctly everywhere on your phone.

Magnify the screen

You can magnify the screen by triple tapping it or by swiping up from the bottom of the screen with two fingers. If you're using 3-button navigation, you can add to magnify.

Set it up

To set up the way to start (zoom in) and stop (zoom out) magnification:

1.Go to Settings > Accessibility > Magnification.

2.Select an option and turn it on :

•To touch the screen three times, choose Magnify with triple-tap.

•To swipe up from the bottom of the screen with two fingers (gesture navigation), choose Magnify with shortcut.

•To add to the buttons (3-button navigation), choose Magnify with shortcut.

When magnification is on, you’ll see an orange border around the screen.

Use magnification

To zoom in/out:

1.Start magnification using the method you selected: triple tap, swipe up from bottom of screen with two fingers, or touch .

Set up phone : Accessibility settings

14

2.Touch the area of the screen to magnify, then:

•Drag two or more fingers to scroll.

•Pinch two or more fingers to adjust zoom. To zoom temporarily:

1.Start magnification using the method you selected: triple tap, swipe up from bottom of screen with two fingers, or touch .

2.Touch & hold anywhere on the screen, then:

•Drag to move around the screen.

•Lift your finger to zoom out.

You can't zoom in on the keyboard or the buttons.

Tip: You can also adjust font and display size.

Turn touch sounds on/off

1.Go to Settings > Sound > Advanced.

2.Do any of the following:

•To hear a tone when you dial a number, turn on Dial pad tones.

•To hear a click when you lock or unlock the screen, turn on Screen locking sounds.

•To hear a click when you touch something on the screen, turn on Touch sounds.

•To feel a vibration when you type on the keyboard, turn on Touch vibration.

If you don't want any of these sounds, just turn them off .

Hear other notification sounds

You can assign a ringtone for notifications from specific apps.

You can also control sounds that notify you of other events:

1.Go to Settings > Sound > Advanced.

2.To hear a confirmation tone and feel a vibration when you successfully connect your phone to a charger, turn

Charging sounds and vibration on .

If you don't want any of these sounds, just turn them off .

Use TalkBack to read screens

Hear descriptions of everything you touch.

Enable TalkBack

1.Go to Settings > Accessibility.

2.Touch TalkBack and turn Use service on .

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3.Touch Settings and set the options you want.

When TalkBack is on

•Touch an item. Your phone speaks the name.

•Start typing. Your phone speaks each number or letter.

•Drag status bar down. Your phone speaks all of the notifications.

•Open a message, file, or book. Your phone reads the text out loud.

Change readout volume

•Press a Volume button to open volume settings, then use the slider to adjust the level.

•Or, during voice readout, repeatedly press a Volume button.

Stop readout

To pause or resume readout, press & hold both the Volume Up and Down buttons at the same time for three seconds, until you hear confirmation that TalkBack is on or off. You can change the accessibility feature associated with this shortcut.

Or, turn TalkBack off:

1.Go to Settings > Accessibility.

2.Touch TalkBack and turn Use service off .

More assistance

You can also:

•Use voice commands

•Dictate text instead of typing

Hearing assistance

Turn on video captions

1.Go to Settings > Accessibility.

2.Touch Caption preferences and turn Use captions on .

3.Specify options (language, text size, and style) for closed captioning.

Set up TTY device

Not all carriers support this feature.

For text-based communication, you can use text messaging and email.

If you prefer to connect to a TTY device:

1.Touch .

2.Touch > Settings > Accessibility > TTY mode.

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3.Select a mode:

•TTY Full: Type and read text on your TTY device.

•TTY HCO: Type text on your TTY and listen to voice replies on your phone.

•TTY VCO: Speak into your phone and read text replies on your TTY.

4.Connect your phone and TTY with the audio cord that came with your TTY.

Dexterity assistance

External switch or keyboard

If you’re unable to use a touchscreen, Switch Access lets you control the phone using external switches or keyboard keys to select items, scroll, enter text, and more.

To use Switch Access, you must have one of the following:

•An external switch. USB or Bluetooth switch devices send keystroke signals to your phone.

•An external keyboard. Standard USB or Bluetooth keyboards can work as switch devices by assigning one or more keys to actions.

Connect the external device to your phone using the manufacturer’s instructions. Learn more about connecting with Bluetooth.

Set up Switch Access

1.Go to Settings > Accessibility.

2.Touch Switch Access.

3.Turn Use service on .

4.Follow onscreen instructions to select:

•Number of switches

•Scanning options

•Switch assignments

To adjust Switch Access later:

1.Go to Settings > Accessibility.

2.Touch Switch Access > Settings.

3.Adjust options.

Use Switch Access

•To start scanning and highlighting items on the screen, press the assigned switch or key.

•To select a highlighted item, press the assigned switch or key, then press the switch or key assigned to select options.

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17

Change time to take action

If you need more time to respond to a notification or messages that are visible only temporarily, you can adjust the time before they disappear:

1.Go to Settings > Accessibility.

2.Touch Time to take action.

3.Choose your preferred timeout.

Note: Not all apps support this setting.

Use accessibility shortcuts

Use accessibility menu

Get quick access to an accessibility menu that gives you better control of your phone.

To turn it on:

1.Go to Settings > Accessibility.

2.Touch Accessibility Menu.

3.Turn Use service on .

Tip: To increase the size of the buttons on this menu, touch Settings, then turn Large buttons on .

If you're using gesture navigation:

1.Use two fingers to swipe up from the bottom of the screen.

If you've set other accessibility tools to use this gesture, swipe up with two fingers and hold to switch between tools.

2.Choose an option from the menu.

If you're using 3-button navigation:

1.At the bottom of the screen, touch .

If you've set other accessibility tools to use this icon, touch & hold it to switch between tools.

2.Choose an option from the menu.

Press Volume buttons for accessibility services

You can press the Volume buttons to turn an accessibility feature of your choice (TalkBack, Switch Access) on or off.

To enable the shortcut:

1.Go to Settings > Accessibility.

2.Touch Volume key shortcut.

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3.Turn Use service on .

4.To change the accessibility feature associated with the shortcut, touch Shortcut service.

5.To use the Volume buttons from the lock screen, turn Allow from lock screen on .

To use the shortcut:

Press and hold the Volume Up and Down buttons at the same time for three seconds.

You'll hear confirmation that the feature has been turned on or off.

Learn the basics

19

About your home screen

You see the home screen when you turn on and unlock your phone or touch .

You can add more pages to the right as needed. To add a page, drag an app shortcut or widget to the edge of an existing page and place it on the new page.

Swipe right or left to move between pages.

Here are the parts of your home screen:

1.Status bar: Displays the time and icons that tell you about your phone's battery and network connections. Swipe down to see your notifications and quick settings.

2.Widget: You can add widgets to your home screen for quick access to information or frequent tasks.

3.Shortcut: You can add shortcuts to open apps or web pages you use frequently.

4.App list: Swipe up from the bottom of the screen to see the list of all your apps.

5.Favorites tray: Provides one touch access to your most-used apps from any home screen page. You can customize which apps appear here.

6.Navigation bar: Use gestures to move between apps and screens. You can replace the bar with the navigation icons instead.

7.Folder: Add folders to organize app shortcuts.

If you want an entirely new look and feel for your home screen, you can use a different launcher. For a less drastic renovation, just change the wallpaper.

Learn the basics

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About your lock screen

The lock screen appears when you're using a screen lock and you power on your phone or turn on the screen.

Tip: If you're using Peek Display, you'll see those notifications before you get to your lock screen.

From the lock screen, you can:

•Make an emergency call.

•View and respond to notifications. Double touch one to open it.

•Open your quick settings. Swipe down from top of screen.

•Start a voice search. Swipe up diagonally from either bottom corner.

•Go into Lockdown. Temporarily turn off notifications and fingerprint unlocking.

You can customize your lock screen to add a message and control which notifications appear.

Learn the basics : New to Android?

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If this is your first smartphone

Learn the basics

To get around your phone, here are the key concepts.

•You can choose how you move between apps and screens: gestures or icons.

•In addition to touching the screen to select items, you can use other gestures, such as pinch to zoom.

•The icons at the top of your home screen tell you important stuff at a glance, like your phone’s battery level and network connection, and whether you’ve missed a call.

•Your phone and apps send you notifications for things like new messages, calendar events, and upcoming alarms. You’ll find notifications in several places, and can do a lot with them.

To learn about these common tasks, touch one below:

•Answer a call.

•Make a call.

•Set an alarm.

•Turn the flashlight on/off.

•Listen to music.

Get apps

Your phone comes with many fun and useful apps, but you can really unlock its power by installing apps that suit your lifestyle. Go to Play Store to explore free and paid apps that help you be more productive, organized, informed, in touch, and entertained.

Protect your phone

You carry your phone around with you, and accidents happen; phones get lost sometimes. So set up some security and prevent heartache if you and your phone become separated.

Set up a screen lock. This is your first line of defense in keeping your sensitive information safe. Prefer numbers, shapes, words? Set up a PIN, pattern, or password required to unlock your phone. Learn how.

A screen lock doesn't prevent you from immediately answering a call or accessing your camera.

Display your owner info. On your lock screen, you can discreetly display a “please return” message with some of your contact info so that, if your phone is lost, someone can to return it to you. Learn how.

Enable lost phone features. For peace of mind, check out Find My Device, in case you ever need to remotely locate and lock or erase your phone.

Personalize your phone

While changing your wallpaper is probably your first customization, don't stop there. Be sure to explore your Settings to set ringtones, font sizes, data usage preferences, keyboard preferences, and much more. It's a great way to learn many of your phone's capabilities while customizing it to suit your needs.

Learn the basics : New to Android?

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In most apps you can touch or for app-specific settings. Be sure to see what options are available to you there, too.

Manage cellular data

Understand your data usage. Keep an eye on your data usage and learn how to make the most of it. See which apps use large amounts of data and adjust their settings. If your phone is using too much data, you can also stop accounts from auto-syncing.

Use Wi-Fi to conserve cellular data. When you connect to a Wi-Fi network, your data will use that network connection instead of your carrier's network, saving your cellular data for when you need it. Learn how to connect to Wi-Fi networks.

Useful to know

Find phone info. To find your phone number, device name, and other information, go to Settings > About phone.

Tell your phone what to do. Use your phone hands-free with voice commands. Tell it to navigate you, and listen to it speak the directions to you as you drive--it'll even reroute you if you've gone off course. Tell it to set alarms, find information on the web, make calls.

Never miss a photo opportunity. Automatically open the camera right from your lock screen. Just twist your phone twice. You can automatically back up your photos and videos with your Google account or with other photo sharing apps available from Play Store.

Store your stuff. You have several storage options. Store apps and content on your phone. For more storage space, use an SD card for photos, videos, and music. You can open stored items in associated apps, like Photos to see your photos and videos. For even more storage space, plus the ability to access your media and files from any internet-connected device (phone, computer, tablet), use cloud storage. Your Google account includes free cloud

storage on Drive, which has its own app and is also available from the menu throughout other apps.

Wi-Fi hotspot. You can use your phone as a Wi-Fi hotspot to share your internet connection with your other devices that need internet access (for example, a laptop or tablet).

Reboot phone. In the unlikely event that your phone becomes unresponsive, frozen, shows a blank or black screen, or doesn't respond to the Power button, you can reboot it. Press and hold the Power button for 7 - 10 seconds. The phone will restart normally.

Certain features, services, and applications are network or carrier dependent and may not be available in all areas.

If you had an iPhone

Welcome to Android! Here are some differences between your old iPhone and your new phone.

Your assistant: You've retired Siri. Now, find info and get things done with Google Assistant. Just set up “OK, Google”. Then ask for info or help with everyday tasks.

Apps:

•Goodbye Apple App Store, hello Google Play Store. Play Store is now your default app store. Apps aren't compatible between iPhone and Android. However, many developers make iPhone and Android versions of their apps; if the app stores your data online, then you can switch with little effort. Just download the Android version from Play Store and log in.

•Continue listening to podcasts. You can listen with the YT Music app. Or, there are lots of podcast apps on Play Store - search for “podcast” in Play Store and download one of your choice.

•Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger screen and then install them on your phone from your computer.