PAJC0004GB
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User Guide
© 2020 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and
other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All other product or
service names are the property of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas; additional
terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help content,
are based upon the latest available information and believed to be accurate at the time of release. Motorola
reserves the right to change or modify any information or specifications without notice or obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.
Contents
Set up phone 1
Hardware diagram 1
Insert and remove SIM and SD cards 2
Manage dual SIMs 4
Set up voicemail 4
Set up email 5
Prepare for emergencies 6
Make it yours 7
Accessibility settings 9
Visual assistance 9
Hearing assistance 11
Dexterity assistance 12
Use accessibility shortcuts 12
Learn the basics 14
About your home screen 14
About your lock screen 14
New to Android? 16
If this is your first smartphone 16
If you had an iPhone 17
About your Google account 18
Status bar icons 19
Phone terms you should know 23
Get around 25
Learn gestures 25
Use quick settings 26
Wake or put screen to sleep 28
Adjust volume 28
Frequently used tools 30
Turn flashlight on and off 30
Use voice commands 30
Get turn-by-turn directions 31
Use Time and Weather widget 31
Manage time spent on your phone 33
Work with text 36
Use onscreen keyboard 36
Cut, copy, paste text 37
Use voice typing 38
Fill in forms automatically 38
Personalize your phone 39
Moto G8 Power Lite iii
Home screen 39
Change wallpaper 39
Customize your Favorites tray 39
Add widgets, shortcuts, or folders 39
Remove widgets, shortcuts, or folders 42
Remake your home screen with launchers 42
Lock screen 43
Use a screen saver 43
Sounds 44
Set ringtones 44
Avoid interruptions with Do Not Disturb 45
Stop phone from speaking 48
Other sound settings 49
Silence power on sound 49
Turn off charging sounds 49
Use volume booster for speaker 49
Apps 50
About your apps 50
Use two apps at once 54
View notifications 55
Manage your apps 57
Install or update apps 57
Manage or delete apps 59
Protect against harmful apps 61
Pin your screen 62
Search and web browser 63
Search the web 63
Search your phone 65
Browse websites 66
Text messaging 68
About text and multimedia messages 68
Read, send, manage text messages 68
Add attachments 70
Save attachments from text message 71
Turn group messaging on or off 72
Change default messaging app 72
Control notifications for text messages 72
Change text message reply to incoming calls 73
Get text messages on your computer 73
Email 75
Moto G8 Power Lite iv
Read, send, manage emails 75
View email attachments 76
Preview inboxes from home screen 77
Add email signature 77
Control email notifications 77
Calendar app 79
About the calendar 79
Find calendar events 79
Create and manage events 80
Control notifications for calendar events 81
Clock app 82
Set alarms 82
Use timer or stopwatch 82
Set date and time 84
Calls, contacts, voicemail 85
Phone calls 85
Answer calls 85
Make calls 86
During a call 87
Make video calls 88
Make conference calls 89
Make calls over Wi-Fi 89
Block calls and texts 89
Turn on call waiting 90
View and delete call history 91
Make emergency call from locked phone 92
Contacts 93
Add contacts 93
Edit or delete contacts 94
Star your favorite contacts 95
Sort contacts 95
Share contacts 96
Voicemail 97
Use voicemail 97
Send all calls from contact to voicemail 98
Photos and videos 99
Take photos 99
Take screenshots 101
Record videos 101
Adjust photography settings 102
Adjust other camera settings 104
Moto G8 Power Lite v
Delete photos and videos 105
Edit photos and videos 106
Find, share, upload 108
Find photos and videos 108
Share photos and videos 109
About wireless sharing 109
Upload photos and videos 111
Music 113
Listen to radio 113
Listen to music 114
Transfer music files 115
Connect a MIDI device 115
Battery 117
Charge phone 117
Extend battery life 117
Use Battery Saver mode 118
Storage 120
About storage options 120
Manage phone storage 120
Manage SD card 121
Find downloaded files 123
Recover recently deleted files 124
Upload music to cloud 124
Upload photos and videos 125
Scan documents and make copies 126
Network and internet 127
Connect to Wi‑Fi networks 127
Use Airplane mode 128
Control data usage 128
Share your internet connection 130
Connect to VPNs 132
Connected devices 133
Connect with Bluetooth™ 133
Connect with Wi-Fi Direct 134
Cast screen or media to TV 135
Transfer files between phone and computer (USB) 136
Print from your phone 137
Other settings 139
Apps & notifications 139
Change app settings 139
Choose how apps notify you 140
Moto G8 Power Lite vi
Display 143
Stop automatic rotation 143
Choose color mode 143
Adjust screen colors at night 143
Adjust screen brightness 144
Change font and display size 144
Change theme 144
Change screen timeout 145
Use Ambient display 145
Security & location 146
About security 146
Protect against harmful apps 147
Be ready to find a lost phone 147
Lock and unlock phone 148
Set screen lock 148
Unlock with trusted devices 149
Unlock at trusted places 150
Keep phone unlocked while it's on you 151
Use fingerprint security 151
Use location services 153
Lock SIM card 154
Accounts 156
Add or remove accounts 156
Sync accounts and apps 157
Manage information in your Google account 158
System 159
Record your IMEI number 159
Find legal and product information 159
Languages & input 160
Customize the keyboard 160
Use multiple languages 161
Back up phone 162
Users and guests 164
Share your phone 164
Add, modify, remove users 165
Add or delete guest 166
Fix a problem 167
Hardware issues 167
Phone is slow or unstable 167
Phone feels warm or hot 167
Moto G8 Power Lite vii
Phone won't turn on 168
Phone restarts or crashes 168
Screen is frozen or won't respond 169
SD card problems 169
Call and SIM issues 172
Problems making/receiving calls 172
Problems during calls 174
Battery issues 176
Charging problems 176
Battery drains too fast 176
Bluetooth, Wi-Fi, USB issues 177
Bluetooth problems 177
Wi-Fi problems 179
Can't transfer files or connect to computer 180
Account and sign-in issues 181
Forgot unlock code 181
Can't sign in to Google 181
Account sync issues 181
App issues 183
App or widget problems 183
Messaging problems 184
Camera problems 185
Maintenance procedures 188
Update Android software 188
Reset Wi-Fi, cellular data, and Bluetooth 188
Reset phone 189
Get more help 190
Moto G8 Power Lite viii
Hardware diagram
1. Tray for SIM and SD card
2. Headset jack
3. Earpiece
4. Front camera
5. Proximity sensor and notification light
•
Blinking green (phone on) = unseen notifications
•
Solid red (phone on) = low battery
•
Solid red (phone off) = charging but battery is too low to power the screen
•
Solid green (phone off) = fully charged
6. Volume up/down button
7. Power button
Set up phone 1
1. Flash
2. Depth camera
3. Main camera
4. Macro camera
5. Fingerprint sensor
6. Microphone
7. USB-C port for charging, transferring files, sharing connection with tethered devices.
8. Speaker
Insert and remove SIM and SD cards
About the SD card
Your phone supports a microSD card up to 256 GB.
The type to buy depends on how you'll format the card:
•
Portable storage (can use card in different devices): A Class 2, 4, or 6 card is sufficient.
•
Internal storage (card used only by phone): Use a high speed card such as UHS-1 type for best performance.
Class 2, 4, or 6 cards are slower than your phone’s internal storage, so using them for internal storage would
slow your phone's performance.
Learn more about the differences between portable storage and internal storage.
Replace SIM or SD card
1. If you are removing an SD card, unmount it first (Settings > Storage).
Set up phone
2
2. Insert the tool into the hole in the tray and gently push to pop it out.
3. Insert or remove the cards as needed.
To use an SD card with one SIM card:
To use two SIM cards (dual-SIM models only):
4. Push the tray back into the phone.
Fix a problem
If you’re having problems, try these troubleshooting steps:
•
SIM card
Set up phone
3
•
SD card
Manage dual SIMs
About dual SIMs
When two SIMs are inserted:
•
You see at the top of the home screen. If you see , troubleshoot the issue.
•
Both SIMs can make and receive calls and text messages.
•
Only the owner of the phone (not additional users or guests) can access dual SIM settings.
Change SIM name, color, ringtone
When two SIMs are inserted, you'll see them referenced in apps like Contacts, Messages, and Phone. The SIM
name shows your carrier and, if you're using the Personal and Work profile, shows which it’s assigned to, but you
can rename it. You can also change SIM icon color to make them easy to differentiate.
1. Go to Settings > Network & internet > SIM cards.
2. Touch the SIM to change.
3. Change settings as needed:
•
To rename a SIM, touch SIM name, then type a new name.
•
To change icon color, touch Color, then touch a color.
•
To change the SIM's ringtone, touch Phone ringtone, then select a ringtone.
Set up voicemail
Set voicemail password
Contact your carrier for help setting or recovering your password/PIN for voicemail.
Set mailbox greeting
Your carrier provides and manages your voicemail.
To set your greeting:
1.
Touch > .
2.
Touch & hold to dial into your mailbox.
3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for instructions.
Set up phone
4
Change voicemail options
1.
Touch > > Settings.
(If you don't see , swipe down on the screen.)
2. Touch Voicemail.
3. Touch Advanced Settings.
4. Change any of the options:
•
To change voicemail service from your provider to another voicemail service or app, touch Service.
•
To change the number dialed to access voicemail, touch Setup.
Set up email
Set up personal email
You can add multiple email accounts of the following types:
•
Gmail
•
Personal email from other providers (IMAP/POP)
If you added a Google account on your phone:
•
When you open the Gmail app for the first time, you'll see your email for that account. You're already set up.
•
To set up additional accounts, open Gmail, touch your profile icon , then touch Add another account.
If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP provider (an address
that's not Gmail):
1. Open the Gmail app.
2. Follow the onscreen instructions to enter your email address, password, and account options.
If you have problems setting up the account, read Google's help for Gmail.
Set up corporate email
If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails, calendar events,
and contacts with the Microsoft Exchange server. Before you start, you'll need the following information from your
company's IT department:
•
Email address
•
Email password
•
Domain name
•
Username
•
Server name
•
Security type/SSL settings
Set up phone
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•
Client certificate requirement
To set up corporate email:
1. Open the Gmail app.
2. Do one of the following:
•
If this is your first time opening the Gmail app, touch Add another email address.
•
If you have been using Gmail with another account, touch your profile icon , then touch Add another
account.
3. Touch Exchange and Office 365.
4. Follow the onscreen instructions to enter your email address, password, and other information from your
company's IT department.
Switch account views
In the Gmail app, touch your profile icon , then select an account.
To open each inbox with one touch from your home screen, add task shortcuts:
1.
Touch & hold .
2.
Drag for each account to a blank space on your home screen.
Prepare for emergencies
Set up emergency information
You can set up emergency information for first responders or others to view from your lock screen, such as your
emergency contact and medical information (blood type, allergies).
To set up your emergency information:
1. Go to Settings > System > Advanced > About phone.
2. Touch Emergency information.
3. Set up your information.
Note: Anyone who picks up your phone can see your emergency info without unlocking your phone.
View emergency information
1. Swipe up on the lock screen.
2. Below the keypad, touch Emergency.
3. Touch Emergency information twice.
Add message to lock screen
To add your name or a short message to your lock screen for anyone who finds your phone:
Set up phone
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1. Go to Settings > Security & Location.
2. Touch Lock screen preferences > Lock screen message.
3. Type the text to display and touch Save.
Tip: Don't put your mobile number as your contact info unless you can access your voicemail from another
device.
Send your location to emergency services
Not all carriers and countries support this feature.
If Android Emergency Location Service (ELS) works in your country and on your carrier's network and if you
haven't turned off ELS, when you call or text an emergency number, ELS sends your location to authorized
emergency responders to help them locate you.
If ELS is off, your carrier might still send the phone’s location during an emergency call. For more information,
check with your carrier.
To turn ELS on or off:
1. Go to Settings > Security & location > Location > Advanced.
2. Touch Emergency Location Service.
3.
Turn Send ELS location on or off .
To learn more about ELS, read Google's help.
Turn emergency alerts off/on
Your phone can receive free, life-saving emergency alerts from the Federal Emergency Management Agency
(FEMA) to inform you of extreme weather or other threatening emergencies in your area, AMBER Alerts, and
Presidential Alerts during national emergencies.
When an emergency alert is sent out, appears in the status bar. Touch the notification to read the alert.
You can turn most alerts off or on (Presidential Alerts cannot be disabled) and adjust alert notification settings.
Note: Because alerts are intended to save lives, please consider carefully before turning alerts off. For more
information, visit http://www.fema.gov/wireless-emergency-alerts.
1. Go to Settings.
2. Touch Apps & notifications > Advanced > Emergency alerts.
3. Adjust settings as needed.
Make it yours
Now that you're up and running (battery charged, contacts imported, accounts added), it's time for fun:
•
Set the wallpaper.
•
Assign ringtones or photos to friends you call.
•
Find some games.
Set up phone
7
•
Play some music.
•
Start taking and sharing those selfies.
To protect your phone, be sure to:
•
Set up a screen lock.
•
Set up fingerprint security to unlock your screen safely and quickly with a touch.
•
In case you ever lose your phone, set up Find My Device and record your IMEI number.
You'll probably also want to:
•
Set up your Bluetooth and Wi-Fi connections.
•
If you use multiple languages, set them up so they appear on your keyboard.
•
Set your schedule for Do Not Disturb, to automatically silence your phone when you don't want to be
interrupted.
Find your phone number
1. Go to Settings > System.
2. Touch Advanced > About phone > Phone number.
Set up phone 8
Visual assistance
Adjust colors if you’re color blind
1. Go to Settings > Accessibility.
2.
Touch Color correction and turn Use color correction on .
3. Touch Correction mode and choose an option.
How you see colors Option to choose
It’s difficult to tell violet from blue. Yellow and green appear redder. Deuteranomaly (red-green)
Colors aren’t bright. Red, orange, and yellow appear greener. Protanomaly (red-green)
It’s difficult to tell yellow and red from pink. Blue appears greener. Tritanomaly (blue-yellow)
Color correction is an experimental feature and might not work correctly everywhere on your phone.
Use magnification gestures and icon
You can magnify the screen by triple tapping it or by touching by the navigation buttons.
To enable these gestures and add the icon:
1. Go to Settings > Accessibility > Magnification.
2. Adjust settings as needed:
•
To use gestures to zoom in and out, touch Magnify with triple-tap and turn it on .
•
To add , touch Magnify with button and turn it on .
Then, use these gestures:
•
To zoom in/out, touch or triple-tap the screen, then touch the area of the screen to magnify.
•
To zoom temporarily, touch , then touch & hold anywhere on the screen. Drag to move around the screen,
then lift your finger to zoom out.
•
To scroll while zoomed in, swipe the screen up or down with one finger.
•
To move the screen around, drag it with two fingers.
•
To adjust the zoom, pinch fingers together or apart.
You can't zoom in on the keyboard or the buttons.
Tip: You can also adjust font and display size.
Set up phone : Accessibility settings
9
Turn touch sounds on/off
1. Go to Settings > Sound > Advanced.
2. Do any of the following:
•
To hear a tone when you dial a number, turn on Dial pad tones.
•
To hear a click when you lock or unlock the screen, turn on Screen locking sounds.
•
To hear a click when you touch something on the screen, turn on Touch sounds.
•
To feel a vibration when you type on the keyboard, turn on Touch vibration.
If you don't want any of these sounds, just turn them off .
Hear notification sounds
You can assign a ringtone for notifications from specific apps.
You can also control sounds used to notify you of other events:
1. Go to Settings > Sound > Advanced.
2.
To hear when your phone begins charging and reaches a full charge, turn Charging sounds on .
Use TalkBack to read screens
Hear descriptions of everything you touch.
Enable TalkBack
1. Go to Settings > Accessibility.
2.
Touch TalkBack and turn Use service on .
3. Touch Settings and set the options you want.
When TalkBack is on
•
Touch an item. Your phone speaks the name.
•
Start typing. Your phone speaks each number or letter.
•
Drag status bar down. Your phone speaks all of the notifications.
•
Open a message, file, or book. Your phone reads the text out loud.
Change readout volume
•
Press a Volume button to open volume settings, then use the slider to adjust the level.
•
Or, during voice readout, repeatedly press a Volume button.
Stop readout
To pause or resume readout, press & hold both the Volume Up and Down buttons at the same time for three
seconds, until you hear confirmation that TalkBack is on or off. You can change the accessibility feature associated
with this shortcut.
Or, turn TalkBack off:
Set up phone : Accessibility settings
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1. Go to Settings > Accessibility.
2.
Touch TalkBack and turn Use service off .
More assistance
You can also:
•
Use voice commands
•
Dictate text instead of typing
Hearing assistance
Use volume booster for speaker
1. Go to Settings > Sound > Advanced.
2. Touch Sound enhancement.
3.
Turn BesLoudness on .
Turn on video captions
1. Go to Settings > Accessibility.
2.
Touch Captions and turn Use captions on .
3. Specify options (language, text size, and style) for closed captioning.
Set up TTY device
Not all carriers support this feature.
For text-based communication, you can use text messaging and email.
If you prefer to connect to a TTY device:
1.
Touch .
2.
Touch > Settings > Accessibility > TTY mode.
3. Select a mode:
•
TTY Full: Type and read text on your TTY device.
•
TTY HCO: Type text on your TTY and listen to voice replies on your phone.
•
TTY VCO: Speak into your phone and read text replies on your TTY.
4. Connect your phone and TTY with the audio cord that came with your TTY.
Set up phone : Accessibility settings
11
Dexterity assistance
External switch or keyboard
If you’re unable to use a touchscreen, Switch Access lets you control the phone using external switches or
keyboard keys to select items, scroll, enter text, and more.
To use Switch Access, you must have one of the following:
•
An external switch. USB or Bluetooth switch devices send keystroke signals to your phone.
•
An external keyboard. Standard USB or Bluetooth keyboards can work as switch devices by assigning one
or more keys to actions.
Connect the external device to your phone using the manufacturer’s instructions. Learn more about connecting
with Bluetooth.
Set up Switch Access
1. Go to Settings > Accessibility.
2. Touch Switch Access.
3.
Turn Use service on .
4. Follow onscreen instructions to select:
•
Number of switches
•
Scanning options
•
Switch assignments
To adjust Switch Access later:
1. Go to Settings > Accessibility.
2. Touch Switch Access > Settings.
3. Adjust options.
Use Switch Access
•
To start scanning and highlighting items on the screen, press the assigned switch or key.
•
To select a highlighted item, press the assigned switch or key, then press the switch or key assigned to select
options.
Use accessibility shortcuts
Use accessibility menu
Get quick access to an accessibility menu that gives you better control of your phone.
To add the icon:
Set up phone : Accessibility settings
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1. Go to Settings > Accessibility.
2. Touch Accessibility Menu.
3.
Turn Use service on .
Tip: To increase the size of the buttons on this menu, touch Settings, then turn Large buttons on .
1. Use two fingers to swipe up from the bottom of the screen.
If you've set other accessibility tools to use this gesture, swipe up with two fingers and hold to switch between
tools.
2. Choose an option from the menu.
To use the menu:
1.
At the bottom of the screen, touch .
If you've set other accessibility tools to use this icon, touch & hold it to switch between tools.
2. Choose an option from the menu.
Press Volume buttons for accessibility services
You can press the Volume buttons to turn an accessibility feature of your choice (TalkBack, Switch Access) on or
off.
To enable the shortcut:
1. Go to Settings > Accessibility.
2. Touch Volume key shortcut.
3.
Turn Use service on .
4. To change the accessibility feature associated with the shortcut, touch Shortcut service.
5.
To use the Volume buttons from the lock screen, turn Allow from lock screen on .
To use the shortcut:
Press and hold the Volume Up and Down buttons at the same time for three seconds.
You'll hear confirmation that the feature has been turned on or off.
Set up phone : Accessibility settings 13
About your home screen
You see the home screen when you turn on and unlock your phone or touch .
You can add more pages to the right as needed. To add a page, drag an app shortcut or widget to the edge of an
existing page and place it on the new page.
Swipe right or left to move between pages.
Here are the parts of your home screen:
If you want an entirely new look and feel for your home screen, you can use a different launcher. For a less drastic
renovation, just change the wallpaper.
About your lock screen
The lock screen appears when you're using a screen lock and you turn on or wake your phone.
From the lock screen, you can:
•
Make an emergency call.
•
View and respond to notifications. Double touch one to open it.
•
Open your quick settings. Swipe down from top of screen.
•
Start a voice search. Swipe right.
•
Open the camera. Swipe left.
•
Go into Lockdown. Temporarily turn off notifications and fingerprint unlocking.
You can customize your lock screen to:
•
Control which notifications, if any, appear.
Learn the basics
14
•
Add your name or a short message.
Learn the basics 15
If this is your first smartphone
Learn the basics
To get around your phone, here are the key concepts.
•
Use these icons to move between screens:
takes you back one screen.
returns you to the home screen from any app.
lets you switch between recent apps.
•
In addition to touching the screen to select items, you can use other gestures, such as pinch to zoom.
•
The icons at the top of your home screen tell you important stuff at a glance, like your phone’s battery level
and network connection, and whether you’ve missed a call.
•
Your phone and apps send you notifications for things like new messages, calendar events, and upcoming
alarms. You’ll find notifications in several places, and can do a lot with them.
To learn about these common tasks, touch one below:
•
Answer a call.
•
Make a call.
•
Set an alarm.
•
Turn the flashlight on/off.
•
Listen to music.
Get apps
Your phone comes with many fun and useful apps, but you can really unlock its power by installing apps that suit
your lifestyle. Go to Play Store to explore free and paid apps that help you be more productive, organized,
informed, in touch, and entertained.
Protect your phone
You carry your phone around with you, and accidents happen; phones get lost sometimes. So set up some security
and prevent heartache if you and your phone become separated.
Set up a screen lock. This is your first line of defense in keeping your sensitive information safe. Prefer numbers,
shapes, words? Set up a PIN, pattern, or password required to unlock your phone. Learn how.
A screen lock doesn't prevent you from immediately answering a call or accessing your camera.
Display your owner info. On your lock screen, you can discreetly display a “please return” message with some of
your contact info so that, if your phone is lost, someone can to return it to you. Learn how.
Enable lost phone features. For peace of mind, check out Find My Device, in case you ever need to remotely
locate and lock or erase your phone.
Learn the basics : New to Android?
16
Personalize your phone
While changing your wallpaper is probably your first customization, don't stop there. Be sure to explore your
Settings to set ringtones, font sizes, data usage preferences, keyboard preferences, and much more. It's a great
way to learn many of your phone's capabilities while customizing it to suit your needs.
In most apps you can touch or for app-specific settings. Be sure to see what options are available to you
there, too.
Manage cellular data
Understand your data usage. Keep an eye on your data usage and learn how to make the most of it. See which
apps use large amounts of data and adjust their settings. If your phone is using too much data, you can also stop
accounts from auto-syncing.
Use Wi-Fi to conserve cellular data. When you connect to a Wi-Fi network, your data will use that network
connection instead of your carrier's network, saving your cellular data for when you need it. Learn how to connect
to Wi-Fi networks.
Useful to know
Find phone info. To find your phone number, device name, and other information, go to Settings > System >
Advanced > About phone.
Tell your phone what to do. Use your phone hands-free with voice commands. Tell it to navigate you, and listen
to it speak the directions to you as you drive--it'll even reroute you if you've gone off course. Tell it to set alarms,
find information on the web, make calls.
Never miss a photo opportunity. Automatically open the camera right from your lock screen. Just twist your
phone twice. Or, swipe left. You can automatically back up your photos and videos with your Google account
or with other photo sharing apps available from Play Store.
Store your stuff. You have several storage options. Store apps and content on your phone. For more storage
space, use an SD card for photos, videos, and music. You can open stored items in associated apps, like Photos to
see your photos and videos. For even more storage space, plus the ability to access your media and files from any
internet-connected device (phone, computer, tablet), use cloud storage. Your Google account includes free cloud
storage on Drive, which has its own app and is also available from the menu throughout other apps.
Wi-Fi hotspot. You can use your phone as a Wi-Fi hotspot to share your internet connection with your other
devices that need internet access (for example, a laptop or tablet).
Reboot phone. In the unlikely event that your phone becomes unresponsive, frozen, shows a blank or black
screen, or doesn't respond to the Power button, you can reboot it. Press and hold the Power button for 7 - 10
seconds. The phone will restart normally.
Certain features, services, and applications are network or carrier dependent and may not be available in all areas.
If you had an iPhone
Welcome to Android! Here are some differences between your old iPhone and your new phone.
Your assistant: You've retired Siri. Now, find info and get things done with Google Assistant. Just set up “OK,
Google”. Then ask for info or help with everyday tasks.
Apps:
Learn the basics : New to Android?
17
•
Goodbye Apple App Store, hello Google Play Store. Play Store is now your default app store. Apps aren't
compatible between iPhone and Android. However, many developers make iPhone and Android versions of
their apps; if the app stores your data online, then you can switch with little effort. Just download the Android
version from Play Store and log in.
•
Keep on making video calls. Use the Duo app to make video calls with friends who have iPhones or Android
phones.
•
Continue listening to podcasts. You can listen with the YT Music app. Or, there are lots of podcast apps on
Play Store - search for “podcast” in Play Store and download one of your choice.
•
Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger screen and then install
them on your phone from your computer.
Your home screen:
•
On your old iPhone, your home screen was far left. Now, you start with one home screen and can add more
pages to the right as needed.
•
Your old phone showed all apps on your home screen. With your new phone, you can put shortcuts to your
most important apps on your home screen for easy access. Or, find your full list by swiping up from your
favorites tray. This frees up room on your home screen for widgets, making your new home much more lively.
•
Like your old iPhone, you'll see notifications at the top of the screen, which you can swipe down to review. But
on your new phone, you can swipe them left or right to dismiss them.
Quick access to settings: On your old iPhone, to adjust settings you opened a Settings app. You can still do that.
But now you've also got quick settings. Swipe down from the top of the screen for easy access to toggles for
airplane mode, Wi-Fi, and other frequently-used settings.
In the cloud: Your Google account is your key to cloud storage with Google. If you migrated your contacts to your
phone, then you can see them from any device or computer by logging into Gmail. Your Google account includes
apps like Calendar and Drive that let you work well with others. And it has apps that let you play too - access your
photos, videos, music from any device when you log in with your Google account. Use YT Music to upload your
iTunes library.
About your Google account
Benefits of your account
When you set up your phone, you added a Google account. If you haven't had a Google account before, this is
more than just a password you set up for your phone.
A Google account lets you organize and access your personal information and files from any computer or mobile
device:
•
Synchronize everything. Never lose your contacts. Associate them with your Google account if you create
them on your phone, and view them from Gmail on any computer or by signing into your Google account on
any phone. Create emails or calendar events on your phone and view them on any computer. Access your
browser bookmarks from any device.
•
Store in the cloud. Upload your photos, videos, and music to the cloud; get to all of it without taking up space
on your phone.
•
Keep your stuff secure. Your account password secures it all and lets you access it from anywhere.
Maintaining your account
Other than remembering your password, you don’t need to do much maintenance on your Google account - just
enjoy the benefits of your secure, synchronized information. However, you can:
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•
Control how frequently your phone syncs your information.
•
Review and manage the information Google collects from you, such as search and browsing history.
Learn about Google apps
Many Google apps, like Gmail, Chrome, Photos, and Maps are preloaded on your phone. To learn about and
download additional Google apps, read Google’s information.
Can't sign in to Google account
If you’re having problems signing in to your account, read Google's support information.
Status bar icons
About status icons
The status bar at the top of the home screen contains icons that help you monitor your phone.
•
On the left, icons tell you about apps, such as new messages or downloads. If you don't know what one of
these icons means, swipe the status bar down for details.
•
On the right, icons tell you about your phone's battery level and network connections.
A dot means there are more icons to view. Drag down from the top of the screen to see all icons.
What status icons mean
These are the icons from apps that came on your phone and the phone status icons.
Icon Meaning
CALLS
Active call.
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Missed call.
Speakerphone on.
Microphone muted.
NETWORK
Connected to cellular/mobile network (full signal). Speed of your network connection is also shown. For
example, or . Possible speeds, from slowest to fastest, are 1X, 2G, 3G, H, H+, 4G. Available
speeds depend on your carrier and your location.
Poor connection to cellular/mobile network.
Connected to different cellular/mobile network (roaming).
Data Saver is on, preventing apps from using background data.
Wi‑Fi network within range.
Connected to Wi‑Fi network.
Poor connection to Wi‑Fi network.
No SIM card.
Location services are in use.
Airplane mode on.
CONNECTIVITY
Bluetooth on.
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Trusted device connected.
Your phone is a Wi‑Fi hotspot. Devices can connect to share your data connection.
Wireless display or adaptor connected.
Connected by USB cable.
USB tethering enabled.
NFC enabled. Only some versions of this phone, sold in certain countries, support this feature.
SYNC AND UPDATES
App updates are available for download from Play Store.
App successfully installed from Play Store.
Email and calendar sync in progress.
Upload complete.
Download complete.
Google backup in progress.
Google backup complete.
SOUND
Vibrate.
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Song playing.
DO NOT DISTURB
Do Not Disturb is on.
BATTERY
Battery fully charged.
Battery charging.
Battery low.
Phone is in Battery Saver mode.
ALARM AND CALENDAR
Alarm set.
Upcoming calendar event.
EMAIL AND MESSAGING
New Gmail message.
New text message.
New voicemail.
Important alert.
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