Motorola P7789, P7689 Service Manual

Download

Page 1

P7689 / P7789

Level 1 & 2 Service Manual

Rev 1.4

Page 2

CONTENTS

SECTION 1: GENERAL

1.1 Introduction v

1.2 Motorola service policy for P7689 in warranty vi

1.3 General Safety Information vii

SECTION 2: P7689 DESCRIPTION

2.1 Specifications of P7689 2

2.2 P7689 Overview 3

2.3 Connector Pinout 7

2.4 Talk time, Weight and Volume Matrix 7

2.5 Battery Charging Times 8

2.6 Battery Technology 8

2.7 Physical Dimensions 8

SECTION 3: FEATURE LIST

3.1 List of Features available 10

3.2 Menu 10

3.3 Phone Book 10

3.4 Call Related Features 11

3.5 Messages 12

3.6 Phone Set Up (Ext Menu – Off) 13

3.7 Phone Set Up (Ext Menu – On) 14

3.8 Network selection 15

3.9 Call Meters 15

3.10 Date Book 16

3.11 Games 16

3.9 Accessory set-up 16

Page Number

SECTION 4: DISASSEMBLY & PARTS

4.1 Dissasembly Introduction 18

4.2 Recommended Tools 18

4.3 Disassembly Procedure 18

4.4 Assembly procedure 18

4.5 Exploded Parts diagram (AAUG175AA) 19

4.6 Part Numbers 20

SECTION 5: SIM CARDS AND SECURITY

5.1 Manual test mode 42

5.2 Live Sim Card 42

5.3 Personality Transfer 42

5.4 GSM Test Command 44

5.5 Identity and Security 45

Page 3

P7689 / P7789

SECTION 6: REPAIR & TEST PROCEDURES

6.1 Repair introduction 47

6.2 Mechanical repairs 47

6.3 Basic modular troubleshooting 47

6.4 Software Upgrade 50

6.5 Flexing 50

6.6 Testing on HP 8922 51

6.7 Testing IrDA Port 51

SECTION 7: ACCESSORIES

7.1 Accessory Statement 54

7.2 Mid Rate Charger Information 54

7.3 Accessory Listing 54

SECTION 8: SALES MODELS

8.1 Sales Models 56

SECTION 9: GLOSSARY OF TERMS

9.1 List of Abbreviations 60

of 59 GSM Field Service Supportiii

Page 4

P7689 / P7789

SECTION 1: GENERAL

of 59 GSM Field Service Supportiv

Page 5

P7689 / P7789

1.1 Introduction

This manual is intended for use by technicians familiar with similar types of equipment. It contains all service information required for the equipment described and is current as of the printing date. Although there is a P7689 Flat and a P7789 Flipped version of this unit we shall just refer to one model from now on, the P7689.

The scope of this document is to provide the reader with basic information relating to the P7689, and also to provide procedures and processes for repairing the units up to and including Level 2 repair.

Level 1 and 2 repairs involve the following activities to be carried out: -

• Unit swap out

• Repairing of mechanical faults

• Basic modular troubleshooting

• Testing and verification of unit functionality

• Upgrading software

• Flexing units

• Initiate warranty claims and send faulty modules to Level 3 or 4 repair centres.

Computer Software Copyrights

The Motorola products described in this instruction manual may include copyrighted Motorola computer programs stored in semi-conductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs, including the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this instruction manual may not be copied or reproduced in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive, royalty free license to use that arises by operation of law in the sale of a product.

of 59 GSM Field Service Supportv

Page 6

P7689 / P7789

1.2 Motorola Service Policy for P7689 in warranty

1.2.1 Warranty:

Product will be sold with the standard 12 months warranty terms and conditions. Accidental damage misuse, retailers extended warranties will not be supported under warranty. Non warranty repairs will be available at agreed fixed repair prices. Proof of purchase will be required to validate warranty claims.

1.2.2 Out of Box Failure Policy

The standard OOB failure criteria will apply. Customer units that fail very early on, after date of sale, are to be returned to Manufacturing for root cause analysis, to guard against epidemic criteria. Manufacturing to bear the costs of early life failure.

1.2.3 Product Support

Customers original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola HTC centres will perform level 4 (full component) repairs.

1.2.4 Customer Support:

This will be available through dedicated Call Centres and In Country Help Desks. Product Service training should be arranged through the local Motorola Support Centre.

1.2.5 Replacement Parts Ordering

Only centres authorized to carry out repairs will be able to purchase spare parts. Orders for spare parts from Hub’s and Hi-Tech Centres should be placed with the regional Motorola Parts Distribution Centre.

of 59 GSM Field Service Supportvi

Page 7

P7689 / P7789

1.3 General Safety Information

1.3.1 Portable Operation

• DO NOT hold the radio so that the antenna is very close to, or touching, exposed parts of the body,

especially the face or eyes whilst transmitting. The radio will perform best if it is held in the same manner as you would hold a ‘land’ telephone handset, with the antenna angled up and over your shoulder.

• DO NOT operate the portable phone in an aircraft. Switch off your telephone. The use of a cellular

telephone in an aircraft may be dangerous to the operation of the aircraft, disruption of the Cellular Network may occur, and is illegal. Failure to observe this instruction may lead to a suspension or denial of Cellular Telephone Service to the offender, or legal action, or both.

1.3.2 Mobile/Portable Operation - Telephone use in Vehicles:

• All equipment must be properly grounded according to installation instructions for safe operation.

• Users are advised to turn off their equipment when at a refueling point.

• Safety is every driver’s responsibility. Cellular telephones should only be used in situations in

which the driver considers it safe to do so.

1.3.3 General

• DO NOT allow children to play with any radio equipment containing a transmitter.

• DO NOT operate this equipment near electrical blasting caps or in an explosive atmosphere.

Mobile Telephones are, under certain conditions, capable of interfering with blasting operations. When you are in the vicinity of such work, look out for and observe signs cautioning against mobile radio transmission. If transmission is prohibited, you must turn off your mobile telephone to prevent any transmission. In standby mode the mobile telephone will automatically transmit to acknowledge a call if it is not turned off.

• Refer to the appropriate section of the product user manual for additional pertinent safety

information

• All equipment should be serviced only by a Motorola qualified technician.

of 59 GSM Field Service Supportvii

Page 8

P7689 / P7789

SECTION 2:

P7689

DESCRIPTION

of 59 GSM Field Service Support8

Page 9

P7689 / P7789

2.1 Specifications of P7689

General

Function

Frequency Range GSM

Frequency Range DCS

Frequency Range PCS

Channel Spacing 200 kHz Channels 174 GSM/374 DCS carriers with 8 channels per carrier Modulation GMSK at BT = 0.3 Transmitter Phase Accuracy 5 Degrees RMS, 20 Degrees peak Duplex Spacing 45 MHz GSM 95MHz DCS 80MHz PCS Frequency Stability + 0.10 ppm of the downlink frequency (Rx) Operating Voltage Full Rate PSU = 4.4V +/- 5%

Transmit Current Typically 250 ma avg, 1.0A peak Stand-by Current Typically 7.0 ma (DRX2) Dimensions 130mm x 46mm x 23 mm (max. Thk.) Size (Volume) 97 cc with Dao 550 mAh LiO Battery Weight 102.9g with Dao 550 mAh LiO Battery Temperature Range -10C to +55C

Specification

880-915 MHz TX (with EGSM) 925-960 MHz RX 1710-1785 MHz Tx 1805-1880 MHz Rx

1850.2 – 1909.8 MHz Tx

1930.2 – 1989.8 MHz Rx

(During Charging = VBatt +/-5% 6.63V Mid Rate Charger = 5.9V +/- 0.3V CLA Supply = 4.4V Battery Operating Voltage = 2.85V(Radio Shut Down voltage) To 4.2V Max

Transmitter

Function Specification

RF Power Output 33 dBm + 2dB GSM/ 30 dBm + 2 dB DCS Output Impedance 50 ohms (nominal) Spurious Emissions -36 dBm from 0.1 to 1 Ghz

-30 dBm from 1 to 4 Ghz

Receiver

Function Specification

RF Level -102 dBm RX bit error rate (100 k bits) < 2% Channel Hop Time 500 microseconds Time to Camp Approximately 5-10 seconds

Speech Coding

Function Specification

Speech Coding Type Regular Pulse Excitation / Linear Predictive Coding with Long

Term Prediction. (RPE LPC with LTP). Bit Rate 13.0 k bps Frame Duration 20 ms Block Length 260 bits Classes Class 1 bits = 182 bits. Class 2 bits = 78 bits Bit Rate with FEC Encoding 22.8 k bps

of 59 GSM Field Service Support9

Page 10

P7689 / P7789

2.2 P7689 Overview

The P7689 is of the Tri Band technology range allowing roaming using the GSM 900 / 1800 / 1900 bands. (see below) The unit is a follow on but will not replace the L7389 / L7489. As will be seen, the form factor for the P7689 is very different to P7389 or V2088. The unit will still be marketed within the Timeport brand, aimed at the organised business users. The following are a few of the main selling features that will be included with the unit.

• Using the Whitecap lower voltage technology this offers good standby and talk times(see below)

• Extended GSM channels

• Tri-Codec allowing Full Rate / Half Rate / Enhanced Full Rate modes of transmission.

• SIM Toolkit.(STK 2.4)

• Enhanced Infrared Data link (see below)

• 3 Pin RS232 connection.

• PIM _ Personal Information Manager – basic diary function

• 96 x 64 row full graphics TMF film (for enhanced contrast) with contrast control. (larger display

that P7389)

• Internal Headset

• Speaker Dependant Voice recognition (see below)

• Vibracall

• Voicenotes

• WAP 1.1. compliant

• Datebook

• Answering Machine

• Silent Answer

• Calling Name Presentation

• Display Animation

• Scheduled Call Divert

• Concatenated SMS

• Smart Card support – E- Commerce

• Blue Backlights

• Chromed Keypad for OK and C Keys, chrome rocker MENU key and all other keys, film type

with transparent numbering.

• New Ringer Tones

• Programmable Ringer Tones

• Enhanced Chinese Key entry

• New Games – (see below)

Alarmed with selective erase – 2 minutes

IrDA – Infra red Data Association, This feature will allow the user to link their mobile phone to their computer terminal. This will allow the user to upload and download information, such as phonebok information, SMS messages, FAX data etc… without the requirement for cables. The unit can also communicate with other IrDA devices such as pagers and other mobile phones. Perfect alignment of the beam is not required due to the spread of the beam. IP SMS allows SMS messages to be constucted on a PC then downloaded to the P7689 to be transmtted. IP Phonebook allows very easy and extremely flexible download / upload of phonebook information, enabling select phonebooks available to each user, which can be quickly changed for example when travelling to different areas. The last 10 calls made and received can also be downloaded allowing databases to be created. The P7689 can be placed into IrDA mode via either the quick access menu or through the Phone Set up menu structure ‘ Activated’ will appear on the screen once the feature has been selected followed by ‘Connection Made’ once transfer of data is available between the P7689 and the other device. The P7689 software allows more devices to be synchronised with phone e.g.Win NT, Psion and Palm.

of 59 GSM Field Service Support

Page 11

P7689 / P7789

Phone with

Wireless

WAP

ISP

Speaker Dependant Voice Recognition – This feature allows ‘Voice Tags’ to be allocated to upto 25 names within the users phone memory and also upto 15 Voice tags be allocated to the quick access functions. The unit must be ‘trained’ for this function (ie the voice tags must first be read into the phones memory twice before recognition can be made.) Two main points whilst using this option.

*THERE WILL BE NO SERVICE DURING ‘TRAINING’ WHICH MEANS THE USER CANNOT RECEIVE OR MAKE CALLS DURING THIS TIME. *THE VOICE TAGS CAN ONLY BE ADDED TO THE PHONES MEMORY, AS GSM DOES NOT ALLOW THE OPTION TO STORE VOICE TAGS ONTO THE SIM CARD. Voice tags can be added to the phones memory using the usual name addition methods ie via the phonebook menu structure, using the M+ key, or using the quick access keys.

To make a call to a person allocated with a voice tag, the smart button must first be pressed, then the P7689 will ask for a name, if the name is recognised, then the name will be repeated and displayed on the screen. A call can then be placed. For access to one of the quick access functions the quick access key must first be pressed, a name will then be asked for, if the name is recognised e.g. Battery Meter then the name will be repeated and the corresponding feature e.g. the battery meter will be displayed on the screen. If 2 names are too alike then the unit will request another name.

CUG (Closed User Group) This is a network application which allows a select group of users only to use a particular group of mobile units e.g. In the circumstance where a manager of a field service team only wants the team to be able to call other users within his team (or CUG).

Phase 2 USSD (Unstructured Supplementary Services Data) – This is an application whereby pressing a certain key or combination of keys whilst in idle mode ie not in a call can access certain network functions such as helplines etc...

• WAP 1.1 Compliancy (Wireless Application Protocol) - WAP 1.1 Wireless Application

Protocol

Simplified WAP

Architecture

‘The

Internet’

connection

(GSM Data call

browser

In the WAP environment this is how the access is made.

••

1. The request for information is made in WML (Wireless Markup Language) derived from HTML.

2. Request is passed to WAP Gateway, which retrieves the information from the server in standard HTML (which is then filtered to WML) or if available WML format.

3. The information is then passed the cellular user, via the cellular network provider.

is preferred)

account

Gateway

• There will be 5 Data parameters that the user will be able to edit:

-Baud rate - between 2400 and 14400

of 59 GSM Field Service Support

Page 12

P7689 / P7789

-Idle time out

-Line type

-Phone Number

-Connection type

• For image download, the bitmap image will be downloaded as text and if the image is larger than

the screen then only part of the image will be displayed

• Ways to access Browser - Quick access key and Feature Menu

During browser mode, if incoming call is received then the browser will be paused with the user having the option to resume after the call.

Simplified Alpha Text Entry - This gives the allowance to use all forms of Roman and Chinese Key entry on a 96 X 54 display. At present only Latin based characters can be entered using the multi tap key entry.

There are 3 forms of CKE (Chinese Key Entry):

• Pin Yin - Simplified Chinese (Mainland China)

• Bo-po-mo-pho - Complex Chinese (Taiwan)

• Stroke based method for both Simple and Complex

• Can be used with phone book and SMS features

• European and Pan American models will be able to switch between Roman and Latin Key Entry

• Asian Models will be able to switch between all Key entries.

Calling Name Presentation - This is an improvement on the existing name presentation.

• At present name from phone book is displayed by comparing last 8 digits of Number

• New feature will show name as sent by the network. This is up to 80 characters, but will be

shortened to 12 for the phonebook.

• This functionality must be subscribed to with network.

• Caller can restrict this

• On call arrival phone Number is compared to phonebook if match is found but name is not

allocated then callers name will be stored.(However if there is any text against that number it will not be overwritten)

Display Animation - Aimed at physically showing the customer is executing commands. Existing animations are for Power up and Down sequences.

• New animations -

• Incoming / sending call

• Incoming / sending SMS

• IrDA Quick Access icon

Call Divert Interrogation - This function is just a more accurate way of ensuring that the caller is diverted to the correct number, this is mainly achieved through the co-operation of the network providers.

Concatenated SMS - Concatenated: A series of linked events Increases the amount of characters that can be sent and received from the phone. Currently can send 1 SMS of 160 characters and the SIM can store 10 of these. New functionality will support 5 X 153 Character messages and the SIM will be able to hold between 30 and 75 slots dependant on type of card and memory already allocated, each slot will hold 160 characters.

Connectivity – The P7689 will support the Communicate soft Modem via the RS232 cable 56K global Modem and AT Command parsing via IrDA.

of 59 GSM Field Service Support

Page 13

P7689 / P7789

Games – There will be 3 games supported, these being :

• Brick

• Baccarat

• Tower of Hanoi

of 59 GSM Field Service Support

Page 14

P7689 / P7789

Fig 2.1 Mechanical

pictorial Overview

Screw

Rear latch

SIM Contacts

Battery

Belt Clip

Accessory

Voice notes

Chromed Keys

Rocker Key

Service

Internal Headset

Smart Key

Mic Port

Locations

Antenna

96 x 64 LCD

IrDA Port

Speaker Port

Indicator

Socket

button

Recess

Volume Keys

Contacts

Connector

There will be 4 colours of front housing – Metallic Silver / Metallic Titanium / Metallic Graphite / Metallic Aluminium.

of 59 GSM Field Service Support

Page 15

P7689 / P7789

2.3 Connector Pinouts

1.GND 2.SW_RF

3.GND 4.BATT_FDBK

5.MAN_TEST_AD 6.RS232_TX

7.RS232_RX 8.CHG_EN

9.ON_2* 10.GND

11.DSC_IN* 12.DOWNLINK

13.DSC_EN EXT B+

15.GND

Charger Socket Pin Layout

2.4 Talk Times, Weight and Volume Matrix

Volume (cc) Weight (g) Talk Time

(min)*

97 cc 102.6 g 120-180 40-130 550 mAh LiIon 102 cc 106.2 g 120-210 45-150 Slim LSQ6 600mAh Li Ion 113 cc 129.5 g 210-330 70-240 LSQ8 900 mAh Li Ion

Standby Time

(hours)*

with Battery

All battery performance times are approximate and will vary depending on network configuration, band and status, and the functions selected. Times are quoted as a range from DRX=2 to DRX=9. Support of DTX mode is dependent on network support and may not be available in all areas.

of 59 GSM Field Service Support

Page 16

P7689 / P7789

2.5 Battery Charging Times

Identical to Leap, maximum charge times shown.

Battery Leap Mid Rate Travel Charger to

90% charge (LiIon only)

LSQ6 600 mAh LiIon 120 min LSQ8 900 mAh LiIon 230 min

Dao 550 mAh LiIon 110 min

2.6 Battery Technology

Battery technology will use the 3.6 V platform and use label-wrapped batteries. Jade will also employ battery safety that will not allow the phone to charge a non-Motorola battery.

The P7689 will allow battery charging via mid rate charger or EP charger via the Hirose connector.

2.7 Physical Dimensions

Dimensions P7789 P7689

Length 130 mm 130 mm

Width 46 mm 46 mm

Extra slim battery door

With Slim LiIon battery (550 mAH)

Slim battery door

With LSQ6 (600 mAH LiIon)

Thick battery door With LSQ8 (900 mAH LiIon)

Depth 25 mm 23 mm

Volume 108 cc 97 cc

Weight 107 g 102.9 g

Depth 26 mm 24 mm

Volume 112 cc 102 cc

Weight 110 g 106.2 g

Depth 27 mm 26 mm

Volume 124 cc 113 cc

Weight 130 g 129.5 g

of 59 GSM Field Service Support

Page 17

P7689 / P7789

SECTION 3: FEATURE LIST

of 59 GSM Field Service Support

Page 18

P7689 / P7789

Features

Personal Numbers

Enter Name

Check Capacity

Check phone Capacity

Missed Calls

Setup

1st Generation Menu

My phone number(s)

Fixed dialing

Dial Setting

Made Calls

Internet

Selection

Erase all numbers

2.Switch View

3.1 List of Features Available

Below is the list of Menu functions available at present.

2nd Generation Menu

3rd Generation Menu 4th Generation Menu 5th Generation Menu

6th Generation Menu

Voice Dialing

Last 10 Calls

Answered Calls

Phone Book

Call Related

Messages

Access

PHONE BOOK

1.Call Number

2.Switch View

3.Add to Phone memory

4.Add to SIM Memory

1.Call Number

Network

Call Meters

Phone Setup

Accessory

Find Entry by Name

Find Entry By Location

Date Book

Only Available with Headset or Car Kit connected

Enter

Location

Games

1.Call Number

2.Modify Name or number

3.Erase name or number

4. Add or Edit Voice Tag

5. Delete Voice Tag

6. Create Phone book Group*

7.Modify Phone Book group* * Entry by name only

Show Services

One-Touch

Add Entry

View fixed dial list

Setup fixed Dialing

1.To Phone Memory

2.To SIM memory

3.To Fixed Dial list

Enter Pin2

1.On

2.Off

3.Edit Entry

4.Add Entry

5.Erase Entry Prevent access

SIM Copy

of 59 GSM Field Service Support

Add to phone memory

Add to SIM Card Memory

Check SIM Capacity

1.No memory restrictions

2.To SIM card memory

3. To Phone Memory

4. To Phone and Sim Memory

1.SIM Card to Phone Memory

2.Phone to SIM card memory

Add Voice Tag

Page 19

P7689 / P7789

CALL RELATED

FEATURES

Phone number

2.Off

Bar outgoing calls

Bar Incoming Calls

3.Off

Divert Voice calls

2.Off

Divert Fax Calls

2.Off

Divert Data Calls

Cancel all diverting

Show battery meter

Restrict my

Call Diverting

Call waiting

Call Barring

Key Answer

Only

(Flip Only)

1.Show ID on next call

2.Restrict ID on next call

1.On

1.Int’l Calls

2.Int’l Calls Except home

3.All Calls

4.Off

1.When Roaming

2.All Calls

Change Bar password

Cancel all barring

1.On

2.Off

Divert when unavailable

1.On

2.Off

Detailed Diverting

Scheduled Diverting

of 59 GSM Field Service Support

If Busy

If not reachable

If No Answer

1.On

2.Off

1.On

2.Off

1.On

2.Off

1.On

2.Off

Page 20

P7689 / P7789

Go to Next message

Delete Message

Return Call

Edit Message

Switch View

Send message

Edit message

2.Store message

Cell broadcast

Show Time Available

Go To Next

Off

Channel List

Language List

Play Announcement

Record Announcement

Call Voicemail

Messages

Answering

Received messages

Outgoing Messages

Switch View

Retrieve Number

Reply to message

Delete all messages

1.Send Message

2.Store Message

1.Send message

Play New

Play All

Answering Machine –

On / Off

Answer on X Rings

Mode – Audio/Silent

Delete message

Go To Next Message

Message Settings

Message Editor Edit Message Send message

Voice notes Play Voice Notes

1.Voicemail Number

2.Service Centre

3.Expiry Period

4.Outgoing message type

Store Message

Erase all Voice Notes

1.Channel Index

2.Delete all Channels

Enter Number

Stored to Outgoing

of 59 GSM Field Service Support

Page 21

P7689 / P7789

PHONE SETUP

Ext. Menu - Off

Adjust Ring volume

Ring or Vibrate

Phone Lock

Require SIM card pin

New security code

Extended menus

Activate IR Port

Music Tone

Automatic Lock

Lock Now

Change Unlock mode

2.Off

Select phone line

5.Send as SMS

1.Ring only

2.Vibrate only

3.Vibrate then Ring

4.No Ring or vibrate

Set Ringer Tone

Set Ringer Tone 2

Set Alarm Ringer Tone

Set Message Alert Tone

Silent Answer

Edit Music Tone

Quick Access set up

Adjust Contrast

Change SIM PIN2 Code

1.Record Message

2.Review Message

3.Delay Period

1. Assign key to feature

2. Add or Edit Voice Tag

3. Delete Voice Tag

1.On

2.Off

3.Change SIM pin Code

Standard Tone

. .

1.Play Music

2.Save Music

3.Erase Music

4.Change Tempo

1.On

2.Off

1.On

of 59 GSM Field Service Support

Page 22

P7689 / P7789

Automatic

Battery saving mode

Phone Status

2.Off

3.Master Clear

Entry Method Selection

PHONE SETUP

Ext. Menu - On

Extended menus

2.Off

Set Animation

2.Off

Show Time and Date

Set Time and Date

1.On

Set Time Format

Language Selection

Select Keypad tones

English . .

1.On

1.Normal Tones

2.Single Tones

3.No Tones

1.Status review

2.Master reset

of 59 GSM Field Service Support

Page 23

P7689 / P7789

NETWORK

SELECTION

2.Make Preferred

Network Search

2.Delete Selection

3.Credit remaining

Single Alert Timer

Repetitive Timer

2.Off

4.No in call display

Reset Call charges

Set Total Charge Limit

Set Charge Type

Networks

Change Band Select band

Available Networks

Preferred Networks

Find New Networks

1.Register Now

Registration

Frequency of

Add network to List

Show List of

1.Change to 900 / 1800

2.Change to 900

3. Change to 1800

4. Change to 1900

1.Automatic Search

1.Slow Search

2.Medium Search

3.Fast Search

4.Continuous Search

1.Choose From Available

2.Choose From Known

3.Add new Network Code

1.Move to New Location

CALL METERS

Show Call charges

Show call timers

Set audible Call Timers

Set in call Display

Call charge settings

Lifetime Timer

1.Show last call

2.Total for all calls

1.Show last call

2.Total for all calls

1.On

1.Show time per call

2.Show Charge per call

3.Show total Call charges

1.On

2.Off

1.Units

2.Currency

of 59 GSM Field Service Support

Page 24

P7689 / P7789

ACCESSORY

NB. THIS MENU IS ONLY AVAILABLE WITH EITHER HEADSET PLUGGED IN OR

Add Event

Bricks

View Today

View Another Day

Set Reminder Period

DATE BOOK

GAMES

Tower of Hanoi

Baccarat

WHEN INSTALLED IN A CAR KIT.

Mute Car Radio

Automatic Answer

1.New Game

2.Saved Game

3.Best Score

SETUP

1.ON

2.Off

1.On

2.Off

Automatic Handsfree

Safety Timer

Auxillary alert

1.On

2.Off

1.On

2.Off

1.On

2.Off

of 59 GSM Field Service Support

Page 25

P7689 / P7789

SECTION 4: DISASSEMBLY &

PARTS

of 59 GSM Field Service Support

Page 26

P7689 / P7789

shipping and servicing the internal components of this equipment.

4.1 Disassembly Introduction

The P7689 is held together by 5 screws. 2 of these screws are placed under the escutcheon, at the top of the phone.Unlike most products in the past there is no flex that holds the display module, this is held in place with 4 clips. Also note that unlike the P7389 instead of a sixth screw on the edge of the middle of the unit there is now a hinge see Page 6 Ensure that a properly grounded high impedance conductive wrist strap is used whilst performing any tasks during the disassembly and assembly of the unit Avoid stressing the plastics in any way to avoid damage to either the plastics or internal components.

!! CAUTION !!

Many of the intergrated devices used in this equipment are vulnerable to damage from electro-static charges. Ensure that adequate static protection is in place when handling,

4.2 Recommended Tools

The following tools are recommended for use during the assembly / disassembly of the P7689.

• Anti-static Mat Kit - 0180386A82, includes:

Antistatic mat 66-80387A95

Ground Cord 66-80334B36 Wrist Band 42-80385A59

• Plastic Bladed Tool SLN7223A

• T6 Torx Driver

4.3 Disassembly Procedure

The following set of diagrams will demonstrate the correct sequence and action required to disassemble the P7689 The use of the exploded diagram on pages 24 & 25 may be of some assistance for part recognition.

4.4 Assembly Procedure

Once the unit is disassembled and the repair is carried out, the unit must then be reassembled, this is carried out in the exact reverse order as the disassembly. Although the housings are put back together parrallel to each other not ‘hinged’ apart as in disassembly.

of 59 GSM Field Service Support

Page 27

P7689 / P7789

the

top of SIM and then push

from rear of unit.

1. Remove battery door by pressing down on clip and sliding back.

2. Remove battery by pushing and lifting at

same time.

3. Press down on Panel at

SIM from bottom upwards

of 59 GSM Field Service Support

4. Remove Escutcheon

Page 28

P7689 / P7789

button side.

(Anti – Clockwise)

5. Unscrew antenna

6. Unscrew all of the 6 screws.

7. Remove the rear from the front housing, opening from the VA

of 59 GSM Field Service Support

8. Levering from the side opposite the headset socket, carefully prize PCB from Front Housing.

Page 29

P7689 / P7789

from rear housing

9. Remove Alert speaker

10. Remove vibrator

13. Remove keypad from front housing

of 59 GSM Field Service Support

14.Remove volume switches from front housing.

Page 30

P7689 / P7789

this process, replace.

15. Carefully press down on Service Indicator, if it gets damaged / scratched during

16. Unclip the 4 retaining catches remove the display module

17. Remove Infra- Red port cover by lifting upwards

of 59 GSM Field Service Support

18. Remove Microphone from front housing

Page 31

P7689 / P7789

protect the connector)

19. Carefully prise speaker from front housing. Do not refit

20. Remove RTC Battery board from main PCB. (Ensure this board is kept parallel to the main board to

of 59 GSM Field Service Support

Page 32

P7689 / P7789

34627

851

910111213

141516

4.5 Exploded Parts Diagram AAUG175AA

of 59 GSM Field Service Support

Page 33

P7689 / P7789

1 Full Tranceiver 9 Keypad 17 Antenna 2 Front Housing and Lens 10 Alert 3 Rear housing 11 Vibrator 4 Service Indicator 12 Rocker Switch 5 Mic and Grommet 13 IrDA Cover 6 Speaker 14 LCD 7 Volume Switch 15 Batt Cover 8 Screw 16 RTC Board

of 59 GSM Field Service Support

Page 34

P7689 / P7789

4.5.1 Alternative Exploded Diagram

of 59 GSM Field Service Support

Page 35

P7689 / P7789

4.6 Part Numbers

Xcvr Item Number AAUG1075AA AAUG1077AA AAUG1076AA AAUG1078AA

Product - JADE JADE JADE JADE

Additional Info - P7689 P7689 P7689 P7689 Colour - Silver Titanium Graphite Aluminium

Make - Motorola Motorola Motorola Motorola System - GSM GSM GSM GSM

Board level Kit - AALG4012AA AALG4012AA AALG4012AA AALG4012AA PCB Number - 8486261P03 8486261P03 8486261P03 8486261P03

.. Frnt Hsng Kit - AAHN5304A AAHN5331A AAHN5305A AAHN5332A .. Frnt Hsng - 1586335P01 1586335P03 1586335P02 1586335P04 ..Speaker 20mm Sprng - 5070371A02 5070371A02 5070371A02 5070371A02 ..Display Module - 7202879Z67 7202879Z67 7202879Z67 7202879Z67 ..Button, Scroll (Integrated) - 3886346P01 3886346P01 3886346P01 3886346P01 ..Side Button (Vol Up/Down) - 3886348P01 3886348P01 3886348P01 3886348P01 ..Side Button (Vol/Note) - 3886349P01 3886349P01 3886349P01 3886349P01

..Lens - 6186338P01 6186338P01 6186338P01 6186338P01

..Rear Hsng Kit - AAHN5308A AAHN5308A AAHN5308A AAHN5308A ..Rear Hsng - 1586344P01 1586344P01 1586344P01 1586344P01 ..Screw Torx Plus - 0309315B07 0309315B07 0309315B07 0309315B07

H&H Parts ..Jade Antenna - 8586366P01 8586366P01 8586366P01 8586366P01 ..Jade Antenna Insert - 4385737J01 4385737J01 4385737J01 4385737J01 ..Grommet - 0585880J01 0585880J01 0585880J01 0585880J01 ..Keypad - 3886345P01 3886345P03 3886345P02 3886345P04 ..Mic 6mm - 5085600J01 5085600J01 5085600J01 5085600J01 ..SW Array Domes - 4086339P01 4086339P01 4086339P01 4086339P01

.. Eschuteon - Not Set Up Not Set Up Not Set Up Not Set Up

of 59 GSM Field Service Support

Page 36

P7689 / P7789

SECTION 5: SIM CARDS AND

SECURITY

of 59 GSM Field Service Support

Page 37

P7689 / P7789

5.1 Manual Test Mode

The GSM Motorola P7689 is equipped with a manual test mode capability. This capability allows service personnel to take control of the unit, and by entering certain keypad commands, make the unit performs desired functions.

To enter the manual test command mode, a GSM / DCS test sim (Part No 8102430Z04) must be used. The test sim is inserted into the SIM slot beneath the battery (See figure 6.1), the battery should then be re-inserted and the unit powered on. The # button should then be pressed for approximatly 3 second until ‘test’ appears on the display, and the correct commands must then be followed.

SIM CARD

Figure 6.1 SIM Card insertion

5.2 Live Sim Card

A SIM (Subscriber Identity module) card will be required to access the existing local GSM / DCS / PCS cellular network, or remote networks when travelling. (If the roaming agreement has been made with the provider.) The SIM card contains all the data necessary to access GSM services, and also:

• The ability to store user information such as phone numbers etc…

• All information required by the network provider to provide use to the network

• For WAP Capability the SIM card must be Data enabled

5.3 Personality Transfer

5.3.1 Introduction

Personality Transfers are required when a phone is Express Exchanged or when the main board is replaced. The reason for personality transfers are to reproduce the customer’s original personalized details such as menu and stored memory such as phone books etc… or even just to program a unit with basic user information such as language selection. There are two possible methods of transferring this information from unit to unit, or with a master transfer, card to unit: -

• Normal Transfer is used when the customer’s original unit still powers up and as discussed above the customers personalized menu selections etc… are required to be transferred to the replacement unit.

• Master Transfer is used when the faulty unit will not power up and the transfer is used to configure the replacement board to a set standard.

Below is the procedure to set up a Master Transfer Card and to carry out each method of transfer correctly.

5.3.2 Normal Transfer

1. Insert transfer card into ‘Donor’ Unit. Turn unit on till ‘Clone’ appears.

2. Enter 021# to upload first block of data. ‘Please wait’ will be displayed.

3. Remove card.

of 59 GSM Field Service Support

Page 38

P7689 / P7789

4. Insert card into replacement unit, or unit with new main RF / Logic PCB.

5. Turn unit on wait till ‘Clone’ appears.

6. Enter 03# ‘Please wait’ will be displayed while data is transferred.

7. Repeat steps 1 – 6 but enter 022# at step 2 to transfer data on to Clone card.

8. Repeat steps 1 – 6 but enter 025# at step 2 to transfer data on to Clone card.

5.3.3 Master SIM Card Creation

1. Insert transfer card into a unit with the desired setup Pwr on and wait till unit displays ‘Clone’

2. Enter 024# to copy unit ‘personality’ onto card. ‘Please wait’ will be displayed

3. Master Transfer card is created.

5.3.4 Master Transfer

1. Insert Master Transfer Card (explained above) into replacement unit. Pwr on and wait till unit

displays ‘Clone’

2. Enter 03# to download data into replacement unit. Please wait will be displayed.

3. When ‘Clone’ reappears download is completed.

of 59 GSM Field Service Support

Page 39

P7689 / P7789

5.4 GSM Test Commands

This is a list of Level 1 and 2 Test commands available to P7689

Table 6.1 Test commands

Key Sequence Test Function/Name

#(hold down for 2 seconds) Enter manual test mode 01# Exit manual test mode 07x# Mute RX audio path 08# Unmute RX audio path 09# Mute TX audio path 10# Unmute TX audio path 15x# Generate tone 16# Mute tone generator 19# Display S/W version number of Call Processor 20# Display S/W version number of Modem 36# Initiate acoustic loopback 37# Stop test 38# Activate Mini SIM 39# Deactivate Mini SIM 43x# Change audio path 47x# Set audio volume 51# Enable sidetone 52# Disable sidetone 57# Initialize non-volatile memory 58# Display security code 58xxxxxx# Modify security code 59# Display lock code 59xxx# Modify lock code 60# Display IMEI 99# Display all display pixels

GSM Test Commands

15XX# 36XX#

90# Vibrator 0 or Omitted Full Rate 91# Ringer 1 Enhanced Full rate

2 Half Rate

98#

20# GSM 1800 21# GSM 900

of 59 GSM Field Service Support

Page 40

P7689 / P7789

APC

1 digit

2 digits

SNR

4 digits

I.e. Startac 130

I.e. Easter Inch

Month of Shipment

number

5.5 Identity and Security

Each Motorola GSM Cellular Cassette will be labelled with various number configurations. The following information describes what these configurations mean.

MSN

The mechanical Serial Number (MSN) is an individual unit identity number and will remain with the unit throughout the life of the unit. The MSN can be used to log and track a unit on Motorola’s EPPRS system. The MSN is divided into 4 sections.

MSN 10 Digits

Account Product Code

Distribution Center

Date Code: Year and

Units individual serial

Figure 5.2 MSN label breakdown IMEI

The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit’s memory. The following figure gives a description of the make up of this number.

IMEI 16 Digits

6 digits 2 digits

TAC FAC SNR

Type Approval code Distribution Center

factory code

6 digits 2 digits

Individual PCB Serial Number

Internal use – spare digits

Figure 5.3 IMEI label breakdown

Some other label number configurations that will be present will be: -

XCVR NUMBER: Identifies type of product. i.e. P7689 (Usually SWF number) PACKAGE NUMBER: Determines type of equipment, mode in which it was shipped and language

with which it was shipped.

of 59 GSM Field Service Support40

Page 41

P7689 / P7789

SECTION 6: REPAIR AND TEST

PROCEDURES

of 59 GSM Field Service Support41

Page 42

P7689 / P7789

Defective Logic/RF assemblies must be replaced

6.1 Repair Introduction

The P7689 is divided into 3 main sections when it comes to part replacability: The housings which contains the alert, speaker, mic, the main PCB which contains RF / Logic circuitry and the keypad interface and finally the display module which connects to the main PCB via a elastomer connector. If the RF / Logic board is required to be changed then a full service tranceiver should be ordered as there is no replacement PCB available. Also a personality transfer would be necessary.

6.2 Mechanical repairs

Assembly replacement level troubleshooting and repair of the P7689 is limited to isolation and replacement of the main mechanical parts only (See Exploded parts diagram and associated parts list

p19 & p20)

6.3 Basic Modular Troubleshooting

The troubleshooting information in Table 2 shows some typical malfunction symptoms, and for the corresponding verification and repair procedures refer to the disassembly instructions located in the disassembly section of this manual. (Section 4).

NOTE

with pre-tested, pre-phased assemblies

of 59 GSM Field Service Support42

Page 43

P7689 / P7789

Repair Chart

Table 2. GSM P7689 Cellular Telephone: Troubleshooting and Repair Chart. (Assembly Replacement

Level).

SYMPTOM PROBABLE CAUSE VERIFICATION AND

REMEDY

Personal telephone will not turn on or stay on

a) Battery pack either discharged or defective

Measure battery. If the battery voltage is <4.00 V dc, recharge the battery using the appropriate battery charger. If the battery will not recharge, replace the battery. If battery is not at fault, proceed to b.

2. Personal telephone exhibits poor reception and/or erratic operation (such as calls frequently dropping, Weak and/or distorted audio, etc.).

3. Display is erratic, or provides Partial or no display.

b) Battery connectors open or misaligned.

c) Logic/RF Board Assembly Defective.

d) Display circuit failure Disassemble unit and remove LCD module and

a) Antenna is defective Check to make sure that the antenna pin is properly

b) Logic/RF Board Assembly Defective.

a) Mating connections to / from LCD Module faulty.

b) LCD module is Defective.

c) Logic/RF Board Assembly Defective.

Visually inspect the 4 battery connectors on both the battery assembly and the portable telephone. If necessary, replace the battery. If battery is not at fault, proceed to c

Remove the Logic/RF Assembly. Substitute a known good assembly and temporarily reassemble the unit. Depress the PWR button; if unit turns on and stays on, disconnect the dc power source and reassemble the telephone with the new Logic/RF Board assembly (see personality transfer). Verify that the fault has been cleared. If the fault has not been cleared then proceed to d.

insert known good module. Insert Battery and depress PWR button. Ensure unit stays on, if OK reassemble unit in new housing assembly

connected into the Logic/ RF assembly. If OK, substitute a known good antenna and test in a call. If the fault is still present, proceed to b. Replace Logic/RF Assembly (refer to symptom 1c). Verify that the fault has been cleared and Re-assemble the unit with the new PCB.

Dissasemble unit, check display module is correctly seated on PCB display pads, if necessary refit or realign. If OK proceed to b. Substitute a known good LCD module onto the suspect board and connect to DC Pwr supply. Depress PWR and ensure display is now correct, if Ok rebuild unit with new LCD module if LCD module is not at fault proceed to c. Replace Logic / RF Assembly (refer to symptom 1c). Verify that the fault has been cleared and Re-assemble the unit with the new PCB.

SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY

4. Incoming call alert transducer

audio distorted or volume is too low.

a) Faulty alert Transducer Remove suspect alert transducer from rear housing

b) Main RF / Logic PCB defective

and replace with known good alert. If fault does not clear proceed to b) Replace Logic/RF Board Assembly (refer to symptom 1c). Verify that the fault has been cleared

of 59 GSM Field Service Support43

Page 44

P7689 / P7789

and re-assemble the unit with the new PCB.

5. Personal telephone transmit audio is weak, (usually indicated by called parties complaining of difficulty in hearing voice from personal phone).

6. Personal telephone receive audio is weak and/or distorted. (From speaker)

a) Microphone connections to The main RF / Logic board are defective.

b) Microphone defective Gain access to microphone. Disconnect and

c) Logic/RF Board Assembly defective.

a) Connections to/from speaker and Logic/RF Circuit board defective.

b) Earpiece Speaker defective. Remove speaker from front housing and insert

c) Antenna assembly is defective.

Gain access to the Microphone as described in the DISASSEMBLY instructions in this manual. . Check connections. If connector is faulty proceed to c if the connector is OK, proceed to b.

substitute a known good Microphone. Place a call and verify as heard by called party. If good, reassemble portable with new Microphone. If Microphone is not at fault, re-install original Microphone and proceed to c. Replace Logic/RF Board Assembly (refer to symptom 1c). Verify that the fault has been cleared and re-assemble the unit with the new PCB. Gain access to Logic/RF board as described in the DISASSEMBLY instructions in this manual. Check pads on the Logic/RF circuit board. Clean pads if necessary. If pad is at fault proceed to d. If connection is not at fault, Proceed to b.

known good speaker. Place a call and verify improvement in earpiece audio. If better, reassemble the phone with the good speaker. If it was no better then proceed to c.

Attempt a re-phasing of the unit and recheck the symptom. If symptom is the same but unit re-phases correctly, check to make sure the antenna connector is correctly soldered to the main board and that the antenna is fitted correctly. If ok, substitute a known good antenna assembly. If this does not cure the fault, re-install the original assembly then proceed to d.

d) Logic/RF Board Assembly Defective.

7. Personal telephone will not recognize/accept SIM card

8. Phone does not sense when flip is Opened or closed (L7789 Only) (usually indicated by inability to answer incoming calls by opening the flip, or inability to make outgoing calls).

SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY

a) SIM card defective Initially check that the contacts on the card are not

b) Logic/RF Board Assembly Defective.

a) Magnet in flip defective Replace Front / flip assembly with known good one,

b) Logic/RF Board Assembly Defective.

d) Replace Logic/RF Assembly (refer to symptom 1c). Verify that the fault has been cleared and Re-assemble the unit with the new PCB.

dirty. Clean if necessary, and check if fault has been eliminated. If the contacts are clean, insert a Known good SIM card into the portable telephone. Power up the unit and confirm whether or not the card has been accepted. If the fault no longer Exists, the defective SIM card should be replaced. If the SIM card is not at fault, proceed to b. Replace Logic/RF Board Assembly (refer to symptom 1c). Verify that the fault has been cleared and re-assemble the unit with the new PCB.

refer to the DISASSEMBLY instructions in this manual. Place call to portable phone and verify ability to answer by opening flip. If faulty rebuild phone with new front / flip Assy. If fault is still present, replace original front/flip assembly and proceed to b.

Replace Logic/RF Board Assembly (refer to symptom 1c). Verify that the fault has been cleared and re-assemble the unit with the new PCB.

9. Internal Charger not working a) Faulty charger circuit on main

Board.

of 59 GSM Field Service Support44

Test a selection of batteries in the rear pocket of the desktop charger. Check LED display for the charging indications. If these are charging ok, then the internal charger is at fault. Replace Logic/RF Board Assembly

Page 45

P7689 / P7789

(refer to symptom 1c). Verify that the Fault has been cleared and re-assembles

10. No / Weak audio when using headset a) Headset not fully pushed home Fully ensure the ‘click’ is felt on the

b) Faulty Jack Socket / Defective PCB Replace Logic/RF Board Assembly

11. No IrDA Connection a) Alignment of handset / IrDA device Ensure unit is no more than 25cm away

b) Remote Device faulty Check unit against known good IrDA

c) Logic/RF Board Assembly Defective.

6.4 Software Upgrade

For information on setting up and equipment required for the flashing of software, contact should be made with the local technical support engineer. Flashing must take place using the Emmi2D box.

6.5 Flexing

the unit with the new PCB.

jack socket. If still at fault proceed to b)

(refer to symptom 1c). Verify that the fault has been cleared and re-assemble the unit with the new PCB.

from the IrDA device that will be talked to, also ensure as good as alignment as possible. If still no connection proceed to b)

device to see if connection is made. If fault still present refer to c) Replace Logic/RF Board Assembly (refer to symptom 1c). Verify that the fault has been cleared and re-assembles the unit with the new PCB.

For information on setting up and equipment for flexing, contact should be made with the local technical support engineer.

*IrDA does not support flashing or flexing, only Data transfer

of 59 GSM Field Service Support45

Page 46

P7689 / P7789

Converter

6.6 Testing on HP8922

NB* To test the PCB on its own without a housing or SIM card the unit must first be put into test mode and then into Tx or Rx mode using the applicable manual test commands. Ensure that a battery is present during this, as the battery acts as a SIM card presence detet for the unit. The PCB can then be taken out of the housing for any analysis.

Spectrum Analyser

Oscilloscope

PC running Gate 22

System software

RF Cable

6.7 Testing IrDA Port

To test the IrDA port the following set up should be followed, the distance between handset and IrDA port should be less than 30cm and although accurate alignment is not neccesary the two should be lined up as well as possible. Note. Software is required for both the P7689 IrDA link and also the host IrDA port. A CD Rom will be shipped with the unit to enable data transfer, the drivers for the host IrDA device should be supplied with the device. For testing all we are looking for is the discovery frame between PC and handset.

Power Supplies

HP8922 Test set

Down

Unit under

Test

Stand Alone IrDA

port

• Please note this set up can only be used for Data Transfer not Flashing or Flexing. Also at present the truesynch software does not support Windows 2000.

of 59 GSM Field Service Support46

P7689

Page 47

P7689 / P7789

SECTION 7: ACCESSORIES

of 59 GSM Field Service Support47

Page 48

P7689 / P7789

7.1 Introduction: The following is a short description of accessories available for the P7689 /

L7089, that are currently available, a list of these with corresponding part numbers will follow shortly.

• Half Rate travel charger

– Included in every package – Folding US blades built in

• Mini Rapid Desktop Charger

– Can charge phone and second battery – Sliding door concept reduces size and improves portability

• Headset with Microphone and earpiece (PHFA)

– Same headset as Zap (SYN6962) – No external adapter required

• Mini Pivoting Belt Clip

– Belt remains on belt – Compact and light weight – Included in every package

• Leather carry cases

– leather pouch stylish alternative to the plastic belt clip

• Cigarette Lighter Adapter

– Same as StarTAC (SYN4241)

• Professional Install Digital Hands-free Car Kit

– Includes new mini hang up cup

– Easy one handed insertion

• Data cable (with level translators):

– Allows full data and fax functionality without PC Card

• Range of Batteries

– 600 mAh LiIon – 900 mAh LiIon

Additional battery options available in the future

7.2 Mid-rate Charger Information

This is a linear DC supply that plugs into the charger socket of the unit and allows the user to simultaneously make and receive calls. A battery must be inserted for a call to take place. If a battery is completely dead the battery will charge for 30 secs. Whilst in call the display will show 1 flashing ‘Battery Level Bar’, this will be re-assessed once the call has ended.

*AA Batteries will not be able to be used, as this will cause damage to the unit through overcharging.

of 59 GSM Field Service Support48

Page 49

P7689 / P7789

7.3 Accessory Listing

Pno Description Responsible Availability Notes

PWR supplies SPN4652 Mid rate switch mode charger WW Accy Mar-99 w/ US folding plug Chargers & plugs SPN4660 Mid rate switch mode charger (China) WW Accy Mar-99 w/ US folding plug

SPN4604 Mini Rae Charger WW Accy Done w/ US folding plug SYN7455 UK Plug WW Accy Done SYN7456 Euro Plug WW Accy Done SYN7457 Aus Plug WW Accy Done SYN7458 Indian Plug WW Accy Done SYN7460 Korea Plug WW Accy Done SPN4608 DT charger (rapid 2-pocket) Core LEAP At Launch SYN4241 CLA Done Done Compatible w/ ST

Batteries SNN5517 Li Slim LSQ6 600mAh Core LEAP At Launch

SNN5435 Li Slim LSQ6 530mAh Core Kramer Done Compatible w/ V3688 SNN5451 Li LSQ8 Core Kramer Done Compatible w/ V3688

Doors SHN7094 Door Slim Blk Core LEAP At Launch Li Poly & LSQ6

SHN7239 Door Slim Galaxy Grey Core LEAP At Launch Li Poly & LSQ6 SHN7240 Door Slim Sea Blue Core LEAP At Launch Li Poly & LSQ6 SHN7905 Door Large Blk Core LEAP At Launch LSQ8 & AAA Std SHN7241 Door Large Galaxy Grey Core LEAP At Launch LSQ8 & AAA Std SHN7242 Door Large Sea Blue Core LEAP At Launch LSQ8 & AAA Std

HeadSet SYN6962 HeadSet w/ mic & earpiece in pouch Done Done Same as V3688

SYN5195 HATIS device Done Done Same as 8700

Wearability Accy SHN7175 Belt clip Core LEAP At Launch

SYN7915 Leather case (stays on phone) Regional At Launch SYN7914 Leather case (stays on belt) Regional At Launch

Data Accy SKN4973 Data cadle w/ adapter and level x-lators Communicate Feb-99 Same as V3688

T B D Smart Cellect Communicate At Launch

Car Kits SYN7916 New HUC Assy Core LEAP At Launch

S8543 DSP prof install Core LEAP At Launch S8464 DSP easy install HF carkit WW Accy Q2-99 HUC not Incl

of 59 GSM Field Service Support49

Page 50

P7689 / P7789

SECTION 8: SALES MODEL

NUMBERS

of 59 GSM Field Service Support50

Page 51

P7689 / P7789

8.1 Sales Model Numbers

Market(s) Transceiver Model Color Lang.

The PRC Flat SA1522AD3X2 Silver Sim C

Australia (SIM Lock) Flat SA1529AD3B1 Silver English

New Zealand Flat SA1530AD3B1 Silver English

Euro 1 Flat SA1527AD3B1 Silver English Euro 2 Flat SA1528AD3B1 Silver English

India Flat SA1531AD3B1 Silver English

Singapore Flat SA1525AD3B1 Silver English

Philippines (US Plug) Flat SA1526AD3B1 Silver English

Hong Kong Flat SA1524AD3X1 Silver Comp C

Taiwan Flat SA1523AD3X1 Silver Comp C

The PRC Flat SA1522AN4X2 Titanium Sim C

Australia (SIM Lock) Flat SA1529AN4B1 Titanium English

New Zealand Flat SA1530AN4B1 Titanium English

Euro 1 Flat SA1527AN4B1 Titanium English Euro 2 Flat SA1528AN4B1 Titanium English

India Flat SA1531AN4B1 Titanium English

Singapore Flat SA1525AN4B1 Titanium English

Philippines (US Plug) Flat SA1526AN4B1 Titanium English

Hong Kong Flat SA1524AN4X1 Titanium Comp C

Taiwan Flat SA1523AN4X1 Titanium Comp C

The PRC Flat SA1522AP4X2 Aluminium Sim C

Australia (SIM Lock) Flat SA1529AP4B1 Aluminium English

New Zealand Flat SA1530AP4B1 Aluminium English

Euro 1 Flat SA1527AP4B1 Aluminium English Euro 2 Flat SA1528AP4B1 Aluminium English

India Flat SA1531AP4B1 Aluminium English

Singapore Flat SA1525AP4B1 Aluminium English

Philippines (US Plug) Flat SA1526AP4B1 Aluminium English

Hong Kong Flat SA1524AP4X1 Aluminium Comp C

Taiwan Flat SA1523AP4X1 Aluminium Comp C

of 59 GSM Field Service Support51

Page 52

P7689 / P7789

Market(s) Transceiver Model Color Lang.

The PRC Flat SA1522AQ4X2 Graphite Sim C

Australia (SIM Lock) Flat SA1529AQ4B1 Graphite English

New Zealand Flat SA1530AQ4B1 Graphite English

Euro 1 Flat SA1527AQ4B1 Graphite English Euro 2 Flat SA1528AQ4B1 Graphite English

India Flat SA1531AQ4B1 Graphite English

Singapore Flat SA1525AQ4B1 Graphite English

Philippines (US Plug) Flat SA1526AQ4B1 Graphite English

Hong Kong Flat SA1524AQ4X1 Graphite Comp C

Taiwan Flat SA1523AQ4X1 Graphite Comp C

The PRC Flip SA1532AD3X2 Silver Sim C

Australia (SIM Lock) Flip SA1539AD3B1 Silver English

New Zealand Flip SA1540AD3B1 Silver English

Euro 1 Flip SA1537AD3B1 Silver English Euro 2 Flip SA1538AD3B1 Silver English

India Flip SA1531AD3B1 Silver English

Singapore Flip SA1535AD3B1 Silver English

Philippines (US Plug) Flip SA1536AD3B1 Silver English

Hong Kong Flip SA1534AD3X1 Silver Comp C

Taiwan Flip SA1533AD3X1 Silver Comp C

The PRC Flip SA1532AN4X2 Titanium Sim C

Australia (SIM Lock) Flip SA1539AN4B1 Titanium English

New Zealand Flip SA1540AN4B1 Titanium English

Euro 1 Flip SA1537AN4B1 Titanium English Euro 2 Flip SA1538AN4B1 Titanium English

India Flip SA1541AN4B1 Titanium English

Singapore Flip SA1535AN4B1 Titanium English

Philippines (US Plug) Flip SA1536AN4B1 Titanium English

Hong Kong Flip SA1534AN4X1 Titanium Comp C

Taiwan Flip SA1533AN4X1 Titanium Comp C

The PRC Flip SA1532AP4X2 Aluminium Sim C

Australia (SIM Lock) Flip SA1539AP4B1 Aluminium English

New Zealand Flip SA1540AP4B1 Aluminium English

of 59 GSM Field Service Support52

Page 53

P7689 / P7789

Market(s) Transceiver Model Color Lang.

Euro 1 Flip SA1537AP4B1 Aluminium English Euro 2 Flip SA1538AP4B1 Aluminium English

India Flip SA1541AP4B1 Aluminium English

Singapore Flip SA1535AP4B1 Aluminium English

Philippines (US Plug) Flip SA1536AP4B1 Aluminium English

Hong Kong Flip SA1534AP4X1 Aluminium Comp C

Taiwan Flip SA1533AP4X1 Aluminium Comp C

The PRC Flip SA1532AQ4X2 Graphite Sim C

Australia (SIM Lock) Flip SA1539AQ4B1 Graphite English

New Zealand Flip SA1540AQ4B1 Graphite English

Euro 1 Flip SA1537AQ4B1 Graphite English Euro 2 Flip SA1538AQ4B1 Graphite English

India Flip SA1541AQ4B1 Graphite English

Singapore Flip SA1535AQ4B1 Graphite English

Philippines (US Plug) Flip SA1536AQ4B1 Graphite English

Hong Kong Flip SA1534AQ4X1 Graphite Comp C

Taiwan Flip SA1533AQ4X1 Graphite Comp C

of 59 GSM Field Service Support53

Page 54

P7689 / P7789

SECTION 9: GLOSSARY OF

TERMS

of 59 GSM Field Service Support54

Page 55

P7689 / P7789

9.1 List of Abbreviations

Those marked ** are Motorola specific abbreviations.

µBGA Micro Ball Grid Array

A Interface Interface between MSC and BSS A3 Authentication algorithm A5 Stream cipher algorithm A8 ciphering key generating algorithm AB Access Burst A-bis Interface between BSC and BTS ACCH Associated Control Channel ACSE Association Control Service Element AGCH Access Grant Channel AMPS Advance Mobile Phone System AOC Advice of charge ARFCN Absolute Radio Frequency Channel Number ARQ Automatic Request for retransmission ASIC Application Specific Integrated Circuit AUC Authentication Center AUT (H) Authentication

BA BCCH Allocation BAIC Barring of All Incoming Calls BAOC barring of all Outgoing Calls BCC Base Transceiver Station (BTS) Color Code BCCH Broadcast Control Channel BCD Binary Coded Decimal BGA Ball Grid Array BCU BTS Control Unit ** Bm Full-rate traffic channel BN Bit Number BS Base Station BSC Base Station Controller BSIC Base Transceiver Station Identity Code BSS Base Station System BSSAP BSS Application Part (DTAP and BSSMAP) BSSC Base Station System Control Cabinet ** BSSMAP Base Station Systems Management Application Part BSSOMAP BSS Operation and Maintenance Application Part BSU Base Site Controller Unit ** BTS Base Transceiver Station

CA Call Allocation CBCH Call Broadcast Channel cc Call Control cc Country Code CC Cellular Cassette CCBS Completion of Calls to Busy Subscribers CCH Control Channel CCCH Common Control Channel CDMA Code Division Multiple Access CFS Call Forwarding on mobile Subscriber busy CFU Call Forwarding Unconditional CLIP Calling Line Identification Presentation CLIR Calling Line Identification Restriction CM Connection Management

of 59 GSM Field Service Support55

Page 56

P7689 / P7789

COLP Connected Line identification Presentation COLR Connected Line identification Restriction CONF Conference Call add on

CSPDN Circuit Switched Public Data Network CUG Closed User Group CW Call Waiting

DB Dummy Burst DBS Distributed Base Station ** DCCH Dedicated Control Channel DET Detach DFE Decision Feedback Equalizer DISC Disconnect DL Data Link (layer) Dm Control Channel (ISDN terminology applied to mobile service) Dm Signaling channel Dp Dialed Pulse DRCU Diversity Radio Channel Unit** DRX Discontinuous Reception DTAP Direct Transfer Application Part DTE Data Terminal Equipment DTMF Dual Tone Multi-Frequency (tone signaling type) DTX Discontinuous Transmission

E erlang Eb/No Energy per Bit/Noise floor EC Echo Canceller Ec/No Ratio of energy per modulating bit to the noise spectral density EGSM Extended Group special Mobile EFR Enhanced Full Rate EIR Equipment Identity Register EIRP Effective Isotropic Radiated Power EMC Electromagnetic Compatibility EMX Electronic Mobile Exchange ** ETSI European Telecommunications Standards Institute

FACCH Fast Associated Control channel FACCH/F Full rate Fast Associated Control channel FACCH/H Half rate fast Associated Control channel FB Frequency correction burst FCCH Frequency Correction Channel FEC Forward Error Correction FN Frame Number FR Full Rate FTAM File Transfer Access Management

GCC Global Call Center GMSC Gateway Mobile Services Switching Center GMSK Gaussian Minimum Shift Keying GSM Group Special Mobile GSM MS GSM Mobile Station GSM PLMN GSM Public Land Mobile Network

HANDO Handover HATIS Hearing Aid Telephone Interconnection System HDLC High Level Data Link Control HLR Home Location Register HOLD Call Hold (Supplementary Service)

of 59 GSM Field Service Support56

Page 57

P7689 / P7789

HPLMN Home PLMN HPU Hand Portable Unit HR Half Rate HSN Hopping Sequence Number

I Information (frames) IA5 International Alphanumeric 5 ID Identification IMEI International Mobile Equipment Identity IMM Immediate assignment message IMSI International Mobile Subscriber Identity IN Intelligent Network INDY Iridium 9500 handset IrDA Infra Red Data Association ISC International Switching Center ISU Iridium Subscriber Unit ISDN Integrated Services Digital Network ISUP ISDN User Part IWF Interworking Function

Kc ciphering Key Ki Individual subscriber authentication key

LAC Location Area Code LAI Location Area Identification (Identity) LAPB Link Access Procedure ‘B’ (balanced) channel LAPDm Link Access Procedure ‘DM’ (mobile ‘D’) channel Lm Traffic channel (with capacity lower than Bm) LPC Linear Predictive Code LR Location Register

MA Mobile Allocation MAH Mobile Access Hunting MAI Mobile Allocation Index MAIO Mobile Allocation Index Offset MAP Mobile Application Part MCC Mobile Country Code MCI Malicious Call Identification MD Mediation Device ME Mobile Equipment MF Multi-Frequency (tone signaling type) MLSE Maximum Likelihood Sequence Estimator MM Mobility Management MMI Man Machine Interface MNC Mobile Network Code MO Mobile Originated MO/PP Mobile Originated Point to Point messages MoU Memorandum of Understanding MRN Mobile Roaming Number MS Mobile Station MSC Mobile Services Switching Center MSCM Mobile Station Class Mark MSIN Mobile Station Identification Number MSISDN Mobile Station international ISDN number MSRN Mobile Station Roaming Number MT Mobile Termination MTP Message Transfer Part MT/PP Mobile Terminated Point to Point messages

of 59 GSM Field Service Support57

Page 58

P7689 / P7789

NAMPS North American-Advance Mobile Phone System NB Normal Burst NE Network Elements NET Norme European de Telecommunications NM Network Management NHC Network Management Center

O&M Operations and Maintenance OACSU Off Air Call Set-Up OCB Outgoing Calls Barred OMAP Operations and Maintenance Application Part (previously was OAMP) OMC Operations and Maintenance Center OMCR Operations and Maintenance Center -Radio Part OMCS Operations and Maintenance Center -Switch Part OSI Open System Interconnection

PAD Packet Assembly Disassembly facility PCH Paging Channel PDN Public Data Networks PIN Personal Identification Number PLMN Public Land Mobile Network POTS Plain Old Telephone Service (basic telephone services) PSPDN Public Switched Packet Data Network PSTN Public Switched Telephone PTO Public Telecommunications Operator

QOS Quality of Service

RAB Random Access Burst RACH Random Access Channel RBDS Remote BSS Diagnostic Subsystem ** RBU Remote Base Station Unit (PCN) ** RCU Radio Channel Unit ** REC Recommendation REL Release RELP-LTP Regular Pulse Excitation - Long Term Prediction REQ Request RFCH Radio Frequency Channel RFN Reduced TDMA Frame Number RLP Radio Link Protocol ROSE Remote Operations Service Element (a CCITT specification for O&M) RXCDR Remote Transcoder Unit ** RXLEV Received signal level RXQUAL Received signal quality

SABM Set Asynchronous Balance Model SACCH Slow Associated Control Channel SAPI Service Access Point Indicator (Identifier) SB Synchronization Burst SC Service Center SCCP Signaling Connection Control Part SCH Synchronization Channel SCP Service Control Point - an intelligent network entity SDCCH Stand-alone Dedicated Control Channel SDL Specification Description Language SFH Slow Frequency Hopping SIM Subscriber Identity Module SMS Short Message Service

of 59 GSM Field Service Support58

Page 59

P7689 / P7789

SMSCB Short Message Service Call Broadcast SND SeND SP Signaling Point SRES Signed RESponse (authentication) SS Supplementary Service SS System Simulator STP Signaling Transfer Point

SYSGEN SYStem GENeration

TA Terminal Adapter TA Timing Advance TCAP Transaction Capabilities Application Part TCH Traffic Channel TCH/F A full rate TCH TCH/FS A full rate speech TCH TCH/HS A half rate speech TCH TCP Transmission Control Protocol TDMA Time Division Multiple Access TE Terminal Equipment TMN Telecommunications Management Network TMSI Temporary Mobile Subscriber Identity TN Timeslot Number TRX Transceivers TTY TeleTYpe (refers to any terminal) TS Time Slot TUP Telephone Users Part

UI Unnumbered Information frame Um Air Interface USSD Unstructured Supplementary Services Data

VAD Voice Activity Detection VLR Visited Location Register VLSI Very Large Scale Integration (IC) VPLMN Visited PLMN

XC Transcoder XCDR Transcoder **

3PTY Three party service

of 59 GSM Field Service Support59