Press to turn phone on and off.
Press to accept call, setting, option,...
Press to reject call, setting, option,...
Press to enter the quick access features.
Press to access the options or phone book
menus.
Press both simultaneously to lock the
keypad on flipless models; also use to scroll
left and right.
Press the top to scroll up and press the
bottom to scroll down.
Press to call Voicemail.
*
Making a Call
Enter
CO.
Receiving a Call
Press O .
Ending a Call
Press O, C.
Making an Emergency Call
Enter
911O
central emergency operator.
. The call will be directed to a
Quick Access Features
Press E followed by the appropriate key, or press
E
, scroll to the feature and press O to select.
Adjust Ringer Volume
Press E followed by the volume button to either
increase or decrease the ringer volume.
Recording a Voice Note Message
Press the Start/Stop Record button (?) on the side of the
phone. Press the button again to stop recording.
Playing a Voice Note Message
Select Messages, Voice Note, Play Voice Notes, or use
the Quick Access item.
Redialing the Last Number Called
1
Press O to display the last number dialed.
2
Press O to call the number.
One-Touch Dialing
Press and hold the appropriate digit key 1 to 9.
Storing Numbers in the Phone Book
Press
E2
to store a number on the SIM card.
Recalling a Number from the Phone Book
Press the Smart Button (=), then use the volume button
to scroll to the stored number, or press the appropriate
digit key to skip to a particular letter. To make the call,
hold down = for 1.5 seconds or press O.
Dialing Phone Book Numbers
Enter
G
Stopping a Call Alert
Press the volume button when the phone is ringing or
vibrating. This will stop the alert but not answer the call.
Quick Reference
*Network and subscription dependent feature. Not available in
all areas.
** Use of this function is subject to varying State and Federal laws
regarding privacy and recording of phone conversations.
**
*
>O
Introduction
Introduction
Welcome
Congratulations on your selection of a mobile phone from
™
Timeport
you with a state-of-the-art wireless data feature via a technology known as General Packet Radio Service (GPRS). With
Motorola’s P7382i mobile phone and its GPRS feature, you can stay in touch and in control within your business world.
P7382i phone is packed with features that help you stay in touch and in control. Specifically, this phone provides
Motorola
, a world leader in cellular technology. The Motorola
Control
• Customizable Quick Access Menu E -
frequently used features in your own personal menu so that they
can be accessed with just two key presses. Icons make each
feature easy to identify.
• Voice Note feature } -
personal voice messages or to record part of a phone call - useful
when you haven’t got pen and paper handy for taking down
directions or a message.
• Voice Control -
entries and to select Quick Access options.
Use voice commands to call up Phone Book
Allows you to record a number of
Place nine of your most
Power
• Superb battery performance G -
several hours conversation or several days standby, but is still
small and light.
• Single Band -
Band feature which means that they can use 1900MHz bands for
greater call success and allow wider roaming opportunities.
!
Before you use your phone, please see the ‘Your Battery’
section for important information on charging a new
battery.
versions of the phone include the powerful Single
Each phone is capable of
Discretion
• VibraCall® alert L -
phone to ring, or which are too noisy to hear your phone ring,
your phone can vibrate to alert you of a call.
• Wearable Holster -
belt. It is small enough and light enough to keep with you almost
anywhere, designed for your convenience, not meant to secure
your phone under all circumstances.
• Stop Call Alert -
ringing or vibrating. This will stop the alert but not answer the
call.
In locations where you don’t want your
Wear your phone in a stylish holster on your
Press the volume button when the phone is
Personality™ feature
This cellular telephone incorporates the
Unique to
complexity of cellular communications by guiding you through the
features and presenting you with simple choices every step of the
way. The
way you use your phone - for example, different ringer tones, a
phone book and network selection preferences - all presented with
clarity and simplicity. In this manual, each of the
features is identified with an
customizable to meet your requirements.
Motorola
Personality
, the
Personality
™ feature can also allow you to personalize the
j
Personality
™ feature removes the
symbol to indicate that it is
Introduction
™ feature.
Personality
1
™
Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com
MOTOROLA, the Stylized M Logo and all other trademarks indicated
as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. &
Tm. Off. TrueSync, is a registered trademark of Starfish Software, Inc.,
a wholly owned independent subsidiary of Motorola, Inc.All other
product or service names are the property of their respective owners.
The Motorola products described in this manual may include
copyrighted Motorola and third party software stored in
semiconductor memories or other media. Laws in the United States
and other countries preserve for Motorola and third party software
providers certain exclusive rights for copyrighted software, such as
the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in the
Motorola products may not be modified, reverse-engineered,
distributed, or reproduced in any manner to the extent allowed by
law. Furthermore, the purchase of the Motorola products shall not be
deemed to grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents, or patent
applications of Motorola or any third party software provider, except
for the normal, non-exclusive, royalty-free license to use that arises by
operation of law in the sale of a product.
2
Introduction
Contents
Safety
Important information for the efficient and safe operation of your phone............................................................................... 9
About Your Phone, Battery and SIM Card
Introduces your phone, explains how to charge and maintain batteries, explains about your SIM Card..............................13
Making and Receiving Phone Calls
Explains how to make single or conference calls, how to redial, how to transfer a call, and how to end a call...................21
Using Voice Features
Explains how to use the voice note and voice control features on your phone....................................................................... 31
Using the Options Menu
Provides an explanation of the Options Menu and how to use it............................................................................................. 39
Using the Quick Access Menu
Provides an explanation of the quick access menu and how to use it ...................................................................................... 89
Accessories
Details the optional accessories available for use with your phone.......................................................................................... 95
What to Do If...
Helps you to solve problems that may occur............................................................................................................................... 97
Index
A comprehensive Index ............................................................................................................................................................... 109
Contents
3
4
Contents
Understanding This Guide
About This Guide
Many of your phone options are accessed by a simple menu
system. A full description of the menus and how to move around
them is covered in “Menu Navigation” on page 6.
Key Presses
Key presses are represented in this manual using symbols so that
you may locate and use the required sequence quickly. A
sequence of key presses may be shown as follows:
$OC
This means that you should press the $ key followed by the
O
key and then the C key, in sequence, not simultaneously.
Entering Information
When you are requested to enter information, such as the
number of the phone you wish to call, this is represented in
type. For example:
C
A
B
G
—Enter the required telephone number.
—Enter your Personal Identification Number.
—Enter your unlock code.
—Enter the Phone Book location number.
bold
Prompts and Messages
Your phone responds to key presses by displaying either easy to
understand prompts that guide you to the next action, or simple
messages confirming that your action is complete. Prompts and
messages are represented in this guide in LCD style, for example:
Enter PIN
or
Completed
.
Other Symbols
You will find the following symbols used throughout this guide:
A
A Note contains additional information which is relevant to
the feature/item.
!
A Caution contains important additional information
which is relevant to the efficient and/or safe usage of
your phone.
j
This symbol indicates that the feature is a
feature that can be customized to meet your requirements.
i
This symbol indicates a short key sequence for the feature.
Personality
™
About This Guide
5
Menu Navigation
A large number of your phone’s options are accessed by using
menus which use a common approach for selection, change and
cancellation.
Read this section carefully before attempting to access a menu
option. When you understand the common approach to menu
navigation and how the menus are shown on the page, you will
be able to access and change options with ease.
Entering the Menus
Two different keys are used to access the menus:
$
E
Once entered, the menus use the ª, <, >, O and C
keys in a common manner to access, select and change individual
options.
enters the Options menu while in standby mode;
enters the In-call menu during a call
enters the Quick Access menu
Leaving the Menus
To leave any of the menus, you can either press and hold the
C
key or repeatedly press the C key. Both of these actions
will return your phone to the standby mode.
i
Alternatively, a quicker way to leave the menus is to press
EC
.
Menus and Sub-menus
A menu is a simple list of options. Some of these options provide
access to a further list of options called a
sub-menu
.
Moving To and Selecting a Menu Option
To move from one option to another on the same level, use the
scroll key ª; press the bottom half to scroll forward and press
the top half to scroll backward. When you find the option you
want, press the O key to select it.
Depending on the option you select, one of three things will
happen:
• A brief message is displayed to confirm an action, for example
Completed
• A prompt is displayed requesting you to enter information, for
example
• The first option of a sub-menu will be displayed. You can
select this option using the O key or browse through the
other options using the scroll keys.
To leave an option or sub-menu, press the C key. This will take
you back to the parent menu item.
.
Enter PIN
or
Enter Name
.
Menu Options with Security Codes
Some options are protected from misuse by requiring you to
enter one of the security codes. To use these options, you must
enter the requested code before proceeding.
About This Guide
6
Menu Navigation—A Working Example
The following steps will take you through how to switch the
Extended Menus option on:
1
When the phone is in the standby mode, press the $ key.
This will access the Options menu and
be displayed.
2
Press the ª key repeatedly to go to the
*
item.
3
Press the O key to select the sub-menu.
4
Press the ª key repeatedly until the
menu item is shown in the display.
5
Press the O key to select this item. You can now select
between On or
z
character. If the z character is next to Off, press ª and
Off
, the current setting will be shown with a
then O to switch on the Extended Menus. If the z
character is next to
On, press C to leave the setting as it is.
Access Internet
Phone Setup
Extended Menus
will
menu
sub-
* If your service provider has added its own menu, Access Internet
will not be the first item in the Options menu.
† Availability depends on the type and settings of the SIM card, and/
or your subscription to these features.
About This Guide
7
j Short, Extended and Personalized Menus
With the Personality™ feature you can personalize the menus by
choosing which features you want readily available. The features
that are less frequently used can be stored out of sight.
The menu diagrams in this manual show the condition of the
menu settings when you first receive your phone. Some features
are in the Short Menu and are shown in bold type. Other
features are in the Extended Menu and appear in italics.
You can change which features appear in the Short and Extended
Menus, and therefore personalize the menus, to suit your
requirements.
If you want to move a feature from the Short Menu to the
Extended Menu (or from the Extended Menu to the Short Menu),
go to the feature and then hold down the O key until a
prompt appears offering the following choices:
• Add the current feature to the Short Menu/Extended Menu.
• Leave the current feature in the Short/Extended Menu.
Select the option you want by pressing the O key.
The settings for some menu features cannot be changed.
About This Guide
8
Safety and General Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. READ THIS INFORMATION BEFORE USING
YOUR PHONE.
Exposure To Radio Frequency Energy
Your Motorola phone is designed to comply with the following
national and international standards and guidelines regarding
exposure of human beings to radio frequency electromagnetic
energy:
• United States Federal Communications Commission, Code of
Federal Regulations; 47 CFR part 2 sub-part J
• American National Standards Institute (ANSI) / Institute of
Electrical and Electronic Engineers (IEEE) C95. 1-1992
• Institute of Electrical and Electronic Engineers (IEEE) C95.1-
1999 Edition
• National Council on Radiation Protection and Measurements
(NCRP) of the United States, Report 86, 1986
• International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1998
• Ministry of Health (Canada) Safety Code 6. Limits of Human
Exposure to Radiofrequency Electromagnetic Fields in the
Frequency Range from 3 kHz to 300 GHz, 1999
• Australian Communications Authority Radiocommunications
(Electromagnetic Radiation - Human Exposure) Standard 1999
(applicable to wireless phones only)
To assure optimal phone performance and make sure human
exposure to radio frequency electromagnetic energy is within the
guidelines set forth in the above standards, always adhere to the
following procedures:
Portable Phone Operation and EME Exposure
Antenna Care
Use only the supplied or an approved replacement
antenna. Unauthorized antennas, modifications, or attachments
could damage the phone and may violate FCC regulations.
DO NOT hold the antenna when the phone is “IN USE”.
Holding the antenna affects call quality and may cause the phone
to operate at a higher power level than needed.
Phone Operation
When placing or receiving a phone call, hold your phone as you
would a wireline telephone. Speak directly into the
microphone.
Body-worn Operation
To maintain compliance with FCC RF exposure guidelines, if you
wear a phone on your body when transmitting, always place the
phone in a Motorola supplied or approved clip, holder, holster, case, or body harness for this product. Use of nonMotorola-approved accessories may exceed FCC RF exposure
guidelines. If you do not use a body-worn accessory, and are
not using the phone held in the normal use position at the
ear, ensure the phone and its antenna are at least one inch
(2.5 cm) from your body when transmitting.
Safety and General Information
9
Data Operation
When using any data feature of the phone, with or without an
accessory cable, position the phoneand its antenna at least
one inch (2.5 cm) from the body.
Approved Accessories
For a list of approved Motorola accessories, visit our website at
www.mot.com.
Electromagnetic Interference/Compatibility
Note: Nearly every electronic device is susceptible to
electromagnetic interference (EMI) if inadequately shielded,
designed or otherwise configured for electromagnetic
compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility
conflicts, turn off your phone in any facility where posted notices
instruct you to do so. Hospitals or health care facilities may be
using equipment that is sensitive to external RF energy.
Aircraft
When instructed to do so, turn off your phone when on board an
aircraft. Any use of a phone must be in accordance with
applicable regulations per airline crew instructions.
Medical Devices
Pacemakers
The Advanced Medical Technology Association recommends that
a minimum separation of 6 inches (15 centimeters) be maintained
between a handheld wireless phone and a pacemaker.These
recommendations are consistent with the independent research
by, and recommendations of, the United States Food and Drug
Administration.
Persons with pacemakers should:
• ALWAYS keep the phone more than six inches (15
centimeters) from their pacemaker when the phone is turned
ON.
• not carry the phone in the breast pocket.
• use the ear opposite the pacemaker to minimize the potential
for interference.
• turn the phone OFF immediately if you have any reason to
suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing
aids. In the event of such interference, you may want to consult
your hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
shielded from RF energy. Your physician may be able to assist you
in obtaining this information.
Safety and General
Use While Driving
Check the laws and regulations on the use of phones in the area
where you drive. Always obey them.
When using your phone while driving, please:
• Give full attention to driving and to the road.
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a call if
driving conditions so require.
Safety and General Information
10
Operational Warnings
For Vehicles with an Air Bag
Do not place a portable phone in the area over an air bag or in
the air bag deployment area. Air bags inflate with great force. If a
portable radio is placed in the air bag deployment area and the
air bag inflates, the phone may be propelled with great force and
cause serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially
explosive atmosphere, unless it is a phone type especially
qualified for use in such areas as “Intrinsically Safe.” Do not
remove, install, or charge batteries in such areas. Sparks in a
potentially explosive atmosphere can cause an explosion or fire
resulting in bodily injury or even death.
NOTE: The areas with potentially explosive atmospheres referred
to above include fueling areas such as below decks on boats, fuel
or chemical transfer or storage facilities, areas where the air
contains chemicals or particles, such as grain, dust or metal
powders, and any other area where you would normally be
advised to turn off your vehicle engine. Areas with potentially
explosive atmospheres are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn off
your phone when you are near electrical blasting caps, in a
blasting area, or in areas posted: “Turn off two-way radio.”Obey
all signs and instructions.
Operational Cautions
Antennas
Do not use any portable phone that has a damaged
antenna. If a damaged antenna comes into contact with your
skin, a minor burn can result.
Batteries
All batteries can cause property damage and/or bodily injury such
as burns if a conductive material such as jewelry, keys, or beaded
chains touch exposed terminals. The conductive material may
complete an electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery, particularly when
placing it inside a pocket, purse, or other container with metal
objects.
ITC01-045
Safety and General Information
11
Safety and General Information
12
About Your Phone, Battery and SIM Card
Special Keys
STurns the phone on and off.
OAccept call, setting, option.
CReject call, setting, option.
EEnter the Quick Access menu.
$Press to access the Options and Phone Book menus.
<>Press both simultaneously to lock the keypad on
flipless models; also use to scroll left and right.
ªPress the top to scroll up and press the bottom to
scroll down.
fPress to call Voicemail
AThe shape of the keys that appear in the manual may vary
slightly from those on the phone.
*
.
The Smart Button
The Smart Button (=) is on the left side of your
phone, below the volume button. Press it to
quickly access all your Phone Book entries, and
then either scroll through the entries using the
volume button or press one of the alphanumeric
keys to search for a specific name. For example,
press 7 to search for the name Pam, or press
7 four times to search for the name Sam.
AIf a Phone Book entry does not have a name,
it will not be displayed.
If you are using the optional headset, you can also use the Smart
Button to make, answer and end calls as follows:
• To answer a call, press = for 1.5 seconds.
• To end a call, press = for 1.5 seconds and then quickly
press = again.
• To make a call, enter or recall a number and then press and
hold = for 1.5 seconds.
Volume Button
The Volume button ( ) is on the left side of your phone,
above the Smart Button. The button is used for adjusting the
keypad, earpiece and ringer volume. A volume meter will display
the current volume setting. The meter will disappear after a short
time, or if you press O or C.
• To adjust the keypad and earpiece volume, press the button
with no other features selected.
• To adjust the ringer volume, first select the
Volume option in the Phone Setup menu and then use the
button to set the required volume.
The volume button can also be used to scroll through the Phone
Book entries after pressing the Smart Button.
AIf you receive a call and you do not want to answer it
immediately, you can press the volume button to stop the
phone from ringing or vibrating. This will not answer the
call.
Adjust Ring
* Network and subscription dependent feature. Not available in all areas.
About Your Phone, Battery and SIM Card
13
The Start/Stop Record Button
The Start/Stop Record button (?) is on the right
side of your phone. Press it to start and stop
recording
*
Voice Note. Refer to “Using the
Voice Note Voice Recorder” on page 31 for
more information.
The Display
The display on your phone can
show alphanumeric characters as
well as useful information
symbols.The various elements of
the display are as follows:
ABC123Characters are used to display messages and
telephone numbers.
rx
k
l
Signal Strength. The more segments displayed in
the bar graph, the better the signal strength.
In Use. Displayed when a call is in progress.
Roam. Displayed when you are registered on a
system other than your home system.
o
p
h
q
B...K
z
12:00
*Network and subscription dependent feature. Not available in all areas.
Short Message Service*. Displayed when the
phone has received a message. The symbol will
flash when your message storage area is full.
Voicemail Waiting Indicator*. Displayed when
you have a voice message waiting.
Ringer On. Displayed when the call ringer is
selected. If you select the No Ring or Vibrate or the
Vibrate Only options, this symbol will not be
displayed.
Battery Charge Indicator. The more segments
displayed, the greater the battery charge.
Icons are displayed when you are in the Quick
Access menu.
Indicates that a menu item is currently selected.
Real Time Clock
clock can display the time in either a 12-hour or
24-hour format.
. In the idle display, the real time
In addition, when you are expected to press the O key, a
prompt will appear in the display, for example
Completed?.
Low Temperature Use
The liquid crystal display used in your phone will behave
differently at extremely low temperatures. You may notice that
the display responds slowly to key presses; this is to be expected
and does not affect the phone operation in any way.
* Recording of phone calls is subject to varying State and Federal laws
regarding privacy and recording of phone conversations.
About Your Phone, Battery and SIM Card
14
Earpiece Connector
The earpiece connector is on the left-hand side of your phone,
above the volume button. Use this connector for the optional
headset accessories available from your Motorola dealer.
Communicating with External Devices
To communicate with a compatible external device, such as a
personal computer or a fax machine, your phone includes the
following features:
• an infra-red lens, located next to the antenna on the top of
the phone
• an RS-232 serial data port, located at the bottom of the phone
Setting up the Infra-Red Feature
i Press E. Select the Quick Access feature or, after the
tone, say the Voice Tag name.
Before you can transfer your data, do the following:
• Align the infra-red lens on your phone with the infra-red lens
on the external device.
• Make sure that the infra-red feature is active in both the
phone and the external device.
The phone and the external device can be up to 12 inches apart.
For operating details, see “Activate IR Port” on page 75.
Setting up the RS-232 Serial Data Port
The RS-232 serial data port requires a Motorola 3-pin
RS-232 serial data cable. This is available from your Motorola
dealer.
To connect the cable to your external device, refer to the
manufacturer’s documentation.
The RS-232 Serial Data Port has been FCC-approved.
Looking After Your Phone
• Never leave your phone or battery in extreme temperatures
(over 60˚C or 140ºF), for example behind glass in very hot,
direct sunlight.
• To clean your phone, use a moistened or antistatic cloth. Do
not use a dry or electrostatically charged cloth.
The Status Indicator
The status indicator on the top of the phone
provides you with the following information:
Incoming CallAlternate Red/Green
In ServiceFlashing Green
No ServiceFlashing Red
RoamingFlashing Yellow
About Your Phone, Battery and SIM Card
15
Your Battery
Charging a New Battery
New batteries are supplied in a totally uncharged state.
To ensure maximum battery performance, a new battery (or
battery that has not been used for several months) should be
charged for at least 14 hours before use.
AA new battery will require several full charge/discharge
cycles in order to achieve its optimum performance.
AA new battery, or a battery that has not been used for
several months, may cause a premature fully charged
indication. Ignore this indication and let the battery charge
for several more hours, remove and re-insert the battery into
the charger, and charge for an additional 14 hours.
Important Battery Information
! Always treat your batteries with care.
! Never leave your battery in extremely high
temperatures (over 60˚C (140ºF)), for example behind
glass in very hot, direct sunlight.
! Only Motorola Original Accessory batteries can be
charged in the phone or the optional desktop charger.
This is to protect you and your phone from the risks of
incorrect charging.
ADo not use lithium ion batteries at extremely low
temperatures as the maximum standby/talk time will not be
available when cold.
To ensure that you enjoy maximum battery life and use your
battery to its fullest capacity, the battery should be at or near
room temperature when charging.
Battery Performance and Maintenance
• Best battery performance will be achieved when you regularly
charge and discharge batteries as instructed in this manual.
• Battery performance is affected by network configuration,
signal strength, features selected, and temperature.
• Set
Battery Saving Mode to On (see “Phone Setup Menu”
on page 72) and/or
Medium (see “Network Selection Menu” on page 80).
• If left unused, a fully charged battery will discharge itself in
approximately one month.
• When not in use, store your battery uncharged in a cool, dark
and dry place.
Frequency of Search to Slow or
About Your Phone, Battery and SIM Card
16
Low Battery Warning
When the battery level is low and only a few minutes of talk time
remain, a warning signal (two double beeps) will sound, the
border of the battery symbol will begin to flash, and
Battery will be displayed.
When the battery is completely discharged, your phone will turn
off.
Low
Removing Your Battery
! Switch off your phone before removing the battery.
Failure to do so may damage your phone memory.
1 Press the release catch on the
battery compartment and lift
off the cover.
2 Push the battery toward the
top of the phone and lift the
battery out from the bottom
end.
Fitting Your Battery
1 Remove the battery
compartment cover.
2 Align the connection on the
battery with the connection on
the phone.
3 Press the battery toward the
connection and push it
downward until it clicks into
place. Replace the cover.
Charging Your Battery Using the Travel Charger
The travel charger can power the phone and charge a fitted
battery.
! Ensure that the local mains voltage at your location
matches that of your travel charger.
Fit a battery onto your phone.
To charge your battery:
1 Attach the correct adapter
plug to the travel charger.
2 Connect the travel charger to
the phone.
AThe connector is keyed and
can only be inserted one
way.
3 Insert the travel charger plug
into a suitable mains power
socket.
A beep-tone is heard and the battery icon flashes when charging
begins.
AYour phone can be either on or off during charging.
The state of charging is monitored and displayed by your phone.
See “Battery Meter Indicators” on page 19 for details.
About Your Phone, Battery and SIM Card
17
Desktop Charging Your Battery
AThe Desktop Charger is an optional accessory that allows
you to charge both the battery fitted in your phone and a
spare battery at the same time.
Batteries charge in about 2 to 3 hours
battery.
AIt is normal for batteries to become warm during charging.
1 Connect the travel charger to the desktop charger socket. (The
connector is keyed and can only be inserted one way.)
2 Plug the travel charger into a standard
mains socket.
3 Insert your phone into the desktop
charger as shown.
A spare battery can be charged on its own
or at the same time as your phone. Insert
the battery into the desktop charger as
shown.
ACharge times will increase if you
make or receive phone calls while
charging.
* Approximate charge times are figured with the cellular phone’s power
turned off.
*
, depending on the
Battery Indicators
Your Motorola cellular phone includes the Motorola Expert
Performance (¢) charging system. This enables the charging
circuits in both the phone and the optional (¢) desktop
charger to communicate directly with the battery. Based on this
communication, the charger can implement the optimum
charging cycle for best performance and determine the level of
charge.
Your phone monitors and displays information about your
battery. The following message will appear on the display, as the
condition occurs:
Low BatteryThe battery charge is low. The battery should
be recharged.
Insert
Battery
Invalid
Battery
No battery fitted; external power connected.
This message is accompanied by a single
beep. Your phone is alerting you that you do
not have charging capabilities with this
battery even though the battery may be able
to power the phone.
The most likely reason why your charging
system does not recognize the battery is that
the battery you have purchased is not a
Motorola original battery and therefore does
not have the communications technology
built into it. All Motorola Original batteries
include this communications technology.
It is recommended that you use only Motorola
Original batteries, chargers and other
accessories.
About Your Phone, Battery and SIM Card
18
Battery Meter Indicators
The battery meter displays different messages depending on the
batteries attached, and whether or not there is an external power
source. The battery meter is found in the Call Related Features
part of the Options menu.
Charging
Battery
Charging
Complete
Invalid
Battery
The battery is being charged.
Charging is complete.
Battery may be defective, or may not be a
Motorola Original battery.
AWhen the battery is completely discharged, you must
charge the battery for one minute before you can make or
accept a phone call.
About Your Phone, Battery and SIM Card
19
Your SIM Card
Your SIM (Subscriber Identity Module) card was supplied by your
Cellular Service Provider when you bought your phone. You will
not be able to make or receive calls if you do not have a SIM card
inserted in your phone.
ASome networks allow you to make emergency calls without
a SIM card inserted.
The SIM card is a “Smart Card” that contains your phone
number, service details and memory for storing Phone Book
numbers and messages. You can therefore use your SIM card in
someone else’s GSM phone and you will be charged for the call.
Like a bank or credit card, you should keep your SIM card secure.
Do not bend or scratch your card and avoid exposure to static
electricity or water.
! Switch off your phone before inserting or removing the
SIM card. Failure to do so may damage the memory on
your SIM card.
SIM Card Insertion/Removal
1 Turn off your phone by pressing and holding the S key.
Remove the battery cover and the battery.
2 Slide the SIM cover toward the left, and lift up
the right side of the cover.
3 If necessary, remove the SIM card from the
recess in the base of the phone.
4 Place the SIM card into the recess in the base
of the phone with the notch in the bottom
right corner.
5 Replace the SIM cover, then press and slide it to the right to
lock it into place.
6 Replace the battery and battery cover.
If the SIM card is inserted the wrong way or is damaged, the
Check Card message may be displayed. Remove the SIM card,
check that it is positioned correctly, and re-insert it.
If either of the
Supplier messages are displayed, then you will need to contact
your Cellular Service Provider.
Bad Card See Supplier or Blocked See
About Your Phone, Battery and SIM Card
20
Making and Receiving Phone Calls
Switching the Phone On and Off
To switch the phone on or off, press and hold the S key. If
VibraCall
switched on. If you switch the phone on and there is no SIM card
inserted, you will be asked to insert one. Once inserted, the
phone will check that the SIM card is valid.
A number of messages will then be displayed:
•
•
•
®
alert is selected, the phone will vibrate when it is
Enter PIN—a request to enter the SIM card PIN code (if
required)
Enter Phone Unlock Code—a request to enter the phone
unlock code (if required)
Searching... followed by a network name—as the phone
searches and then finds a suitable network to connect to
Entering Your SIM Card PIN Code
To enter the PIN code, enter AO.
As you type in each digit of the PIN code a
displayed. If you make a mistake, press and release the C key
to remove the last digit. Holding the C key down will remove
the entire entry.
When the PIN code is complete, press the O key.
If the PIN code entered is incorrect, the warning message
PIN will be displayed, followed by Enter PIN.
! If the PIN number is entered incorrectly three times in a
row, your phone will automatically lock up display the
Blocked message. See “Unblocking Your Phone” on
page 76 for details on unblocking your phone.
* character will be
Wrong
The PIN code can be changed; see “Change SIM PIN Code” on
page 76 for more details.
jEntering Your Unlock Code
If your phone displays the message Enter Phone Unlock Code
you must enter your unlocking code by entering
BO.
The unlock code is a four-digit number which is set at
manufacture to 1234. The code can be changed. See “Change
Unlock Code” on page 75 for more details.
If you forget your unlock code, press the $ key. This will
display the
D, enter a new unlock code, and press O.
Change Unlock Code option. Enter O
Locking the Keypad
While holding the < key, press the > key to lock the keys.
All keys with the exception of the S key will be disabled. You
can still answer an incoming call by pressing O when the
keypad is locked.
To remove the lock, hold the < key, then press the > key.
Making an Emergency Call
You can still make emergency calls when the keypad is locked.
When you press the keys to dial an emergency number (such as
112 or 911) and press O, the keypad is automatically unlocked
and the emergency call is placed.
Making and Receiving Phone Calls
21
Making a Phone Call
To make a phone call, your phone must be switched on and
unlocked. You must be in an area with GSM1900 service. When
a service has been found, a series of rising bars, x, will
show the signal strength.
There are a number of different ways to make a phone call:
• Using the digit keys.
• Using automatic redial.
• Redialing the last number called.
• One-touch dialing a Phone Book entry
*
• Dialing a Phone Book entry
.
*
.
• Calling an embedded number in a message.
• Using the Smart Button (=) and Voice Control.
A*Your phone contains a “phone book” for storing names
and telephone numbers. See “What Is the Phone Book?” for
further details.
The simplest method of making a phone call is to enter the
number using the digit keys then press O.
AIf you make a mistake, press and release C to remove the
last digit. Hold C key down to remove the entire number.
To indicate that you are making a phone call, your phone displays
the “outgoing call” animation and the word
Calling. If the call
is not answered and you want to end the call, press O or close
the keypad cover (on models with keypad cover only). Your
phone displays the “ending a call” animation.
* The Phone Book entries that you are able to access will depend on the One-
Touch Dial Setting option in the Phone Book menu.
When the phone call is answered, the display will change to
Connected for a few seconds, followed by End Call?.
To end your call press O.
Automatic Redial
If your call attempt does not succeed, the message
Redial? will
be displayed for five seconds. Pressing O at this point will
automatically redial the phone number.
When the call is answered, you will hear a short ring tone.
The maximum number of redial attempts is set by your Cellular
Service Provider. If the phone call cannot be connected within
this maximum, the message
Redial Failed will be shown.
Redialing the Last Number Called
i When in standby mode, press OO.
Alternatively, you can retrieve the last number dialed using the
Last Ten Calls feature in the Phone Book menu.
j One-Touch Dialing Phone Book Numbers
To quickly retrieve and dial a number stored in the first nine
locations of your Phone Book, press and hold the appropriate
digit key. For example, pressing and holding 2 will dial the
phone number stored in location 2 of your Phone Book.
AYou do not need to press O to call the number.
j Dialing Phone Book Numbers
Alternatively, enter the phone book G number followed
by >O.
Making and Receiving Phone Calls
22
j Dialing Phone Book Numbers with Smart Button
The following Smart Button options are available:
• Press = and say the Voice Tag name after the tone. See
“Using Voice Control” on page 33 for more information.
• Press = and use the volume button to scroll to the stored
number, or press the appropriate digit key to skip to a
particular letter. To make the call, either hold down = for 1.5
seconds or press O.
Calling an Embedded Number in a Message
Details on how to call a number embedded in a message are
given in “Messages Menu” on page 66.
International Phone Calls
To make an international phone call, press and hold the 0 key.
After a couple of seconds the international dialing prefix
+ will
appear in the display; this allows you to call from any country
without knowing the local international access code.
Now enter the country code, followed by the phone number. The
country code follows the conventional format: 49 for Germany,
44 for the UK, 46 for Sweden, etc. Press O to dial.
Just like a conventional international call, remove the leading “0”
of the area code when you dial.
Inserting Pauses Into Phone Numbers
To obtain a three-second “pause” character in a phone number,
press and hold the < key for a couple of seconds. The pause
symbol
Ü will appear.
The pause character produces a three-second delay whenever it is
used. However, the first pause character in a phone number is a
special case; it will not begin its delay until the call is answered.
Pause—A Working Example.
If, for example, you have a tone-based voicemail system on
555-6911, with a mailbox number 1066 and password 2001, you
may dial the following number:
5556911Ü1066Ü2001O.
The first part of the number is used to call the voicemail system.
When the call is answered, the first pause produces a delay of
three seconds before the tones for
1066 are sent to select the
mailbox. After a second pause of three seconds, the tones for
2001 are sent as the password.
Emergency Calls
*
When you dial 911, your phone automatically sends an
emergency message to your GSM 1900 network. You must be
within a GSM 1900 network coverage area. If allowed by the
Service Provider, the emergency message can be sent with or
without a SIM card inserted into the phone and regardless of any
security code settings.
Check with your network operator for further information
regarding emergency dialing services.
To dial the emergency number, press 911O.
While the emergency call is being made and connected, the
display will show
Emergency.
AYou may also be able to dial 112, the international
emergency number, to place emergency calls.
* Network and subscription dependent feature. Not available in all areas.
Making and Receiving Phone Calls
23
Receiving a Phone Call
To receive a phone call:
• Your phone must be switched on and unlocked.
• You must be in an area where you have a subscription to
GSM1900 service.
• Your
When your phone receives a call, it will ring or vibrate and the
display will show the
Identification, the caller’s number or name is displayed instead.)
Normally, the call is answered as soon as the phone is opened.
However, if the
the phone will not answer the call. You must press a key.
When the identification is displayed, you can decide whether or
not to answer the call by pressing O, a numeric key (1 to
9), < or >. To set this option, see “Key Answer Only.”
You can also answer using the keys if the phone rings while the
phone is already open.
Call Forwarding and Call Barring settings should
not be set to forward or bar incoming calls.
Call message. (If you have Caller Line
Key Answer Only option is selected, opening
If your phone is open and you do not want to answer the call,
you can:
Press and release the C key. If you have enabled the
Detailed Forwarding - If Busy or Forward when
Unavailable options in the Options menu, the caller is
forwarded to the forwarding number. Otherwise, the caller
hears the busy tone.
or
Press and hold the C key. This rejects the incoming call. No
call forward option will be offered.
If your phone rings and you do not answer it, the message
Unanswered Call will be displayed to show you that a call
attempt was received.
Ending a Phone Call
To end a phone call, press O, C, or close phone.
Making and Receiving Phone Calls
24
In-Call Menu
The In-Call menu provides access to additional functionality
during a call.
Entering the In-Call Menu
The In-Call menu is accessed by pressing the $ key during a
call.
Leaving the In-Call Menu
To leave the In-Call menu, press the C key.
In-Call Menu Options
The options listed in the In-Call menu will dynamically change
depending on the current call state. The following list contains all
of the possible options in the In-Call menu.
AOnly some of the options will appear at any given time. The
order of the options may vary.
Handsfree On/Off
This option is used to switch between Handsfree and normal
operation if the phone is installed in a car kit that does not have
an automatic presence detector.
Hold Call
This option will put the active call on hold.
Make a New Call
This option allows you to make another call.
Restrict My Phone Number
This option allows you to make a call without the remote user
getting advanced warning of the number.
End Active Call
This option terminates the active call, and makes the held call the
active call.
Making and Receiving Phone Calls
25
End Held Call
This option will terminate a held call.
End Current And Held Call
This option will terminate all connected calls.
Switch Calls
This option allows you to switch between the active call and the
call that is on hold.
Conference Call
This option connects you with up to five other telephones on one
call. (See “Making a Conference Call” on page 28.)
Transfer Call
This option transfers a call to another telephone. (See “Transfer
Call” on page 29.)
Split Call
This option allows you to separate an individual from the main
Conference Call.
Reject Waiting Call
This option will reject a waiting call.
Reconnect
This option will make the call on hold the active call.
Reconnect Held Call
This option is similar to
call on hold, and a call waiting.
make the call on hold the active call.
Turn Mute On or Off
Temporarily turns the microphone off during a phone call.
Reselect this option to resume your conversation.
Reconnect but will appear if you have a
Reconnect Held Call will
Call Holding and Call Waiting
Your phone supports the GSM options of Call Holding and Call
Waiting. Using these options you can place a current phone call
on hold and accept an incoming call or start a second call (See
“Call Waiting” in the “Call Related Features” menu for details of
how to control this feature).
*
Call Holding and Call Waiting Scenarios
The display will automatically change according to the status of
your current call (or calls) and will propose the option that you
are most likely to want. Press O to accept this option or press
$ and then ª to scroll through the In-Call menu for the
alternative options. By following this procedure you will find that
even the triple combination of an active call, a held call, and a call
waiting is easy to manage.
The following points summarize the more common situations:
• To put an active call on hold, press $. The display will show
Hold Call Select?. Press O to put the call on hold. To
reconnect the call, press O.
• To put an active call on hold and make another call, first put
the active call on hold, then press $ and select the
New Call option
• To switch between an active call and a held call, press O at
the
Two Calls Switch? prompt.
* Network and subscription dependent feature. Not available in all areas.
† A quicker method of making another call is to enter the number to be called
directly and press O. Your phone will place the current call on hold and
attempt to call the number entered.
†
.
Make
Making and Receiving Phone Calls
26
• To accept a waiting call during an active call, press O at the
Call Waiting Answer? prompt. The active call will be
placed on hold. If you prefer to end the active call before
accepting the waiting call, press $ and select the
Active Call option.
• To reject a waiting call, press $ and select the
Call Waiting option (or simply press the C key).
End
Reject
AIf you have an active call, a call on hold and a call waiting,
you cannot accept the waiting call until you end either the
active call or the held call, or join the active and held calls.
Call Holding and Call Waiting Messages
During Call Holding and/or Call Waiting operations, your phone
may display one or more of the following messages:
Trying
A request to hold the active call, swap the active with a held
call, or add a member to a Conference Call, has been made.
or
A request to reconnect the held call has been made.
Hold Failed
The request to hold a call has been unsuccessful.
Cannot Hold Second Call
A call is already on hold, you cannot place two calls on hold at
the same time.
Connection Failed
The held call could not be made active again.
Busy Try Later
Your phone is still working on a previous command. Wait a
short time before repeating the command.
Anonymous
The person who is calling you has blocked their number from
appearing on your phone.
Unavailable
The network is unable to provide the caller’s number.
Conference Unsuccessful
The request for Conference Call has been unsuccessful.
Transferring Call
A request to transfer a call has been made.
Transfer Unsuccessful
The request to transfer a call has been unsuccessful.
Making and Receiving Phone Calls
27
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