The following battery use and safety information applies to all Motorola mobile devices. If
yourmobiledeviceusesa non-removable main battery(asstated inyourproductinformation),detailsrelated to handling andreplacing yourbatteryshouldbe disregarded—thebatteryshould onlybereplacedbya Motorola-approved servicefacility,andanyattempt toremoveorreplace your batterymaydamage theproduct.
Important: Handle and store batteries properly to avoid injury ordamage.
batterysafetyissuesarisefromimproper handlingofbatteries,andparticularlyfromthe continued useofdamaged batteries.
DON’Ts
•Don’t disassemble,crush, puncture, shred,or otherwise attempt to change the form of yourbattery.
•Don’tuse tools, sharp objects, orexcessive force to insert or remove the batteryasthiscan damage the battery.
•Don’t letthe mobile device or battery come in contact with liquids.*
get intothe mobiledevice’scircuits,leading to corrosion.
•Don’t place your mobile device or battery near a heat source.*
can causethe batteryto swell,leak,or malfunction.
•Don’t drya wet or damp battery with an appliance or heat source
dryer or microwaveoven.
DOs
•Do avoid leaving your mobile device in your car in high temperatures.*
•Do avoid dropping the mobile device or battery.*
on a hard surface,canpotentiallycause damage.*
•Do contact your service provider or Motorola ifyour mobile device orbatteryhas been damaged in any of the ways listed here.
*Note:
Alwaysmakesure that anybattery,connector and compartment coversare closed andsecure to avoiddirectexposureofthe batteryto anyof these conditions,evenifyour
product information states that your
conditions.
mobile device
Ifmetal objects, suchasjewelry,stay
Hightemperatures
, suchasahair
Dropping theseitems,especially
can resist damage from these
Most
Liquids can
43Safety, Regulatory & Legal
Important: Motorola recommends you always use Motorola-branded batteries and
032375o
Jan. 12. 2012
chargers for quality assurance and safeguards.
damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you
identify authentic Motorola batteries from non-original or counterfeit batteries (that may not
have adequate safety protection), Motorola provides holograms on its batteries. You should
confirm that any battery you purchase has a “Motorola Original” hologram.
Ifyouseeamessageonyourdisplay suchas
Ifthere isnohologram,the batteryisnot a Motorolabattery;
•
Ifthere isa hologram,replacethe batteryandtrycharging itagain;
•
Ifthemessageremains,contact a Motorolaauthorizedservice center.
Warning:
Use of a non-Motorolabatteryor charger maypresent a riskof fire,explosion,
leakage,orotherhazard.
Proper and safe battery disposaland recycling:
important for safety,itbenefitstheenvironment.You canrecycleyourused batteriesinmanyretailorserviceproviderlocations.Additionalinformationonproperdisposalandrecyclingcan befoundat
Use of third party accessories, including but not limited to batteries, chargers, headsets,
covers, cases, screen protectors and memory cards, may impact your mobile device’s
performance. In some circumstances, third party accessories can be dangerous and may void
44Safety, Regulatory & Legal
your mobile device’s warranty. For a list of Motorola accessories, visit
Jan. 12. 2012
www.motorola.com/products
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle.Usingamobiledeviceoraccessoryfor a callor other application while driving maycausedistraction,and maybe prohibitedorrestrictedincertainareas—alwaysobeythe lawsand regulationsonthe use of these products.
Performanyother functionsthat divert your attention fromdriving.
While driving, ALWAYS:
•
Keep youreyeson theroad.
•
Use a handsfreedeviceifavailableorrequiredbylawinyour area.
•
Enterdestinationinformation into a navigation device
•
Use voice activated features(such asvoice dial)and speakingfeatures(suchasaudible directions),ifavailable.
•
Obeyalllocallawsand regulationsfor the use of mobiledevicesand accessoriesinthe vehicle.
•
Endyour callor other taskifyoucannotconcentrate ondriving.Remembertofollowthe “Smart PracticesWhileDriving”at www.motorola.com/callsmart
(in English only).
before
driving.
Seizures, Blackouts& Eyestrain
To reduce eyestrain and avoid headaches,itisalwaysa good ideatohold the screen a comfortable distancefromyour eyes,use inawell-litarea,andtakefrequent breaks.Somepeople maybe susceptibletoseizuresorblackouts(even iftheyhavenever hadone before)whenexposedtoflashinglightsor light patterns,suchaswhenplayingvideogames,or watchingvideoswithflashing-light effects.Discontinueuse andconsult a physicianifanyofthe following symptomsoccur:seizures,blackout,convulsion,eyeormuscletwitching,lossofawareness,or disorientation.Ifyouorsomeone inyour familyhasexperiencedseizuresorblackouts,please consult with
your physician before using an application that produces flashing-light effects on your mobile
device.
45Safety, Regulatory & Legal
Caution About High Volume Usage
Jan. 12. 2012
Warning:
Exposure to loud noise from any source for extended periods of
time may affect your hearing. The louder the volume sound level, the less
time is required before your hearing could be affected. To protect your
hearing:
•
Limit the amountoftimeyou use headsetsorheadphonesat high volume.
Turn thevolumedownifyou can’t hear people speakingnear you.Ifyouexperience hearingdiscomfort,including thesensation ofpressure orfullnessinyour ears,ringing inyour ears,or muffled speech,youshouldstop listening to the device through your headsetorheadphonesand haveyourhearing checked.For more information about hearing,see our website at direct.motorola.com/hellomoto/nss/AcousticSafety.asp
(inEnglish only).
Repetitive Motion
Whenyou repetitivelyperformactionssuchaspressingkeysorenteringfinger-written characters,you mayexperience occasionaldiscomfort inyourhands,arms,shoulders,neck,or other partsof yourbody.Ifyou continueto have discomfort during orafter suchuse,stop use and see a physician.
Children
Keep your mobile device and its accessories away fromsmall children.
productsare not toysand maybehazardoustosmallchildren.For example:
•
Achoking hazardmayexist for small,detachableparts.
•
Improper use could resultinloud sounds,possiblycausing hearinginjury.
•
Improperlyhandledbatteriescouldoverheat andcause a burn.
Supervise access for older children.
your mobiledevice,you maywanttomonitor their accessto helpprevent:
•
Exposure to inappropriate appsorcontent.
•
Improper use of appsorcontent.
•
Loss ofdata.
Similartoacomputer, ifanolderchilddoesuse
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the product
receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using
your mobile device until the glass is replaced by a qualified service center.
46Safety, Regulatory & Legal
These
Operational Warnings
032374o
032376o
032375o
Jan. 12. 2012
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Areas
Potentially explosive areas are often, but not always, posted and can include blasting areas,
fueling stations,fuelingareas(such asbelowdecksonboats),fuelor chemicaltransferorstorage facilities,orareaswhere theair containschemicalsor particles,suchasgraindust,or metalpowders.Whenyou areinsuchanarea,turnoff your mobiledevice,anddonot remove,install,orchargebatteries,unlessitisa radioproducttypeespeciallyqualified for use insuchareasandcertifiedas“IntrinsicallySafe”(for example,FactoryMutual,CSA,or ULapproved).Insuchareas,sparkscan occur andcause anexplosion or fire.
Listeningatfullvolumeto musicor voicethrough a headsetmaydamageyour hearing.
Radio Frequency (RF)Energy
Exposure toRF Energy
Yourmobiledevicecontainsa transmitter andreceiver.WhenitisON,itreceivesand transmitsRFenergy.Whenyoucommunicatewithyourmobiledevice, thesystemhandlingyour callcontrolsthe power levelatwhich yourmobiledevicetransmits.Yourmobiledeviceisdesigned to complywithlocalregulatoryrequirementsinyourcountryconcerning exposure ofhumanbeingsto RFenergy.
RFEnergy Operational Precautions
For optimalmobiledevice performance,and to besure that human exposuretoRFenergydoesnot exceedthe guidelinesset forth inthe relevant standards,alwaysfollowthese instructionsand precautions:
•
When placing or receiving a phonecall,hold your mobile device justlike youwould a
landline phone.
•
Ifyouwear the mobile deviceon your body,alwaysplacethe mobile device in a
you donot use a body-wornaccessorysupplied or approvedbyMotorola,ensure that
whatever product isusedisfreeofanymetalandthat itpositionsthe mobiledevice at
least 2.5cm(1inch)awayfromthe body.
•
Using accessoriesnot suppliedorapprovedbyMotorolamaycause your mobiledevice to
exceedRFenergyexposure guidelines.Foralist ofMotorola-supplied or approved
accessories,visit our website at:
48Safety, Regulatory & Legal
www.motorola.com
.
RF Energy Inte rference/Compatibility
Jan. 12. 2012
Nearly every electronic device is subject to RF energy interference from external sources if
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In
some circumstances, your mobile device may cause interference with other devices.
Follow Instructions t o Avoid Int erference Problems
Turnoffyourmobiledeviceinany locationwherepostednotices instructyoutodoso, suchashospitalsor health care facilities.Inanaircraft,turnoff your mobiledevicewheneverinstructed to do sobyairline staff.Ifyour mobiledeviceoffersanairplane mode orsimilar feature,consult airline staff about usingitinflight.
Medical Devices
Ifyouhave a medicaldevice,including animplantable medicaldevice such asa pacemaker or defibrillator,consultyourhealthcare provider andthe device manufacturer’sdirectionsbefore using thismobile device.Personswithimplantable medicaldevicesshouldobservethe following precautions:
implantable medicaldevice whenthe mobile deviceisturnedON.
•
DONOTcarrythe mobiledevice inthe breastpocket.
•
Use the ear oppositethe implantablemedicaldeviceto minimizethe potentialfor
interference.
•
Turn OFFthe mobiledeviceimmediatelyifyouhaveanyreasontosuspect that
interferenceistakingplace.
Specific Absorption Rate (ICNIRP)
SAR (ICNIRP)
YOUR MOBILE DEVICE MEETS INTERNATIONALGUIDELINES FOR EXPOSURE TO RADIOWAVES.
Yourmobiledeviceisa radiotransmitter andreceiver.Itisdesignednot to exceedthe limitsfor exposure to radio waves(radiofrequencyelectromagneticfields)recommendedbyinternationalguidelines.The guidelineswere developedbyan independent scientificorganization(ICNIRP)and includeasubstantialsafetymargindesigned to assurethe safetyof allpersons,regardlessof ageand health.Theradio waveexposureguidelinesuse a unitofmeasurement knownasthe Specific
Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg.
49Safety, Regulatory & Legal
Tests for SAR are conducted using standard operating positions with the device transmitting
Jan. 12. 2012
at its highest certified power level in all tested frequency bands*. The highest SAR values
under the ICNIRP guidelines for your device model are listed below:
Head SAR GSM 900 + Wi-Fi + Bluetooth 0.769 W/kg
Body-wornSARGSM 850 + Wi-Fi + Bluetooth 0.782 W/kg
Duringuse,the actualSARvaluesfor your device areusuallywellbelowthe valuesstated.This isbecause,forpurposesofsystemefficiency andtominimizeinterferenceonthenetwork,theoperating power of your mobiledeviceisautomaticallydecreased whenfullpowerisnot neededfor the call.Thelowerthepower output of thedevice,thelower itsSARvalue.Ifyou are interestedinfurther reducingyourRFexposure thenyou can easilydosobylimiting your usage or simplyusingahands-free kit tokeep thedeviceawayfromtheheadand body.Additionalinformation canbefound at
*
The testsare carried out in accordance with[CENELECEN50360][IECstandardPT62209-1].
www.motorola.com/rfhealth
.
European Union Directives ConformanceStatement
EU Conformance
ThefollowingCEcomplianceinformationis applicabletoMotorolamobiledevices thatcarryoneofthe following CE marks:
Theessentialrequirementsand other relevant provisionsofDirective 1999/5/EC
•
AllotherrelevantEUDirectivesFor productsthat support Wi-Fi802.11a (asdefinedinyourproductinformation):Thisdeviceisrestrictedtoindoorusewhen operating inthe 5.15 to 5.25GHz(802.11a)Wi-Fifrequency
band.
50Safety, Regulatory & Legal
for Bluetooth and/or Wi-Fi]
The following gives an example of a typical Product Approval Number:
0168
Product
Approval Number
Jan. 12. 2012
Youcan viewyourproduct’sDeclaration of Conformity(DoC)toDirective1999/5/EC(toR&TTE Directive)atthe ProductApprovalNumberfromyour product’slabelinthe“Search”bar onthe website.
FCC Notice to Users
FCC Notice
The following statement applies to all products thatbear the FCC logo on the product label.
Thisequipment hasbeentested and found to complywiththe limitsfor aClassBdigitaldevice,pursuant to part 15of theFCCRules.See 47 CFRSec.15.105(b).Theselimitsare designed to provide reasonableprotectionagainst harmfulinterference ina residentialinstallation.Thisequipment generates,usesand can radiate radiofrequencyenergyand,ifnot installed and usedinaccordancewith the instructions,maycause harmfulinterference toradio communications.However,there isnoguaranteethat interference willnot occur ina particularinstallation.Ifthisequipment doescauseharmfulinterferencetoradio or televisionreception,whichcanbedeterminedbyturning theequipment off andon,the user isencouragedtotryto correctthe interferencebyone or moreofthe followingmeasures:
•
Reorientorrelocate thereceiving antenna.
•
Increasethe separation betweenthe equipment and thereceiver.
•
Connecttheequipment to anoutleton a circuit different fromthat to which the receiveris
connected.
•
Consult the dealer or anexperiencedradio/TVtechnicianfor help.Thisdevicecomplieswith part 15 oftheFCCRules.Operation issubject to the followingtwo conditions:(1) This devicemay notcauseharmful interference,and(2) this devicemustacceptanyinterference received,including interferencethat maycause undesired operation.See 47 CFRSec.15.19(a)(3).Motorolahasnot approvedanychangesor modificationstothisdevicebytheuser.Any
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
www.motorola.com/rtte
(in Englishonly).Tofindyour DoC,enter
51Safety, Regulatory & Legal
For products that support Wi-Fi 802.11a (as defined in your product information): This device
Jan. 12. 2012
is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency
band.
Software Notices
Software CopyrightNotice
Warning againstunlocking the bootloaderor altering a product'soperating systemsoftware:
Motorolastronglyrecommendsagainstalteringaproduct's operatingsystem, which includesunlockingthe bootloader,rooting adeviceorrunninganyoperating software other thanthe approvedversionsissuedbyMotorolaand itspartners.Suchalterationsmaypermanentlydamageyour product,cause your producttobeunsafe and/or cause your product to malfunction.Insuchcases,neitherthe product nor anydamage resultingtherefromwillbe covered bywarranty.
Important FCCinformation:
willimpact itsFCCgrantof equipment authorization.The FCCgrant isbasedonthe product'semission,modulation,and transmissioncharacteristics,including:power levels,operating frequenciesandbandwidths, SAR levels, duty-cycle, transmissionmodes (e.g.,CDMA, GSM),andintended method of usingthe product (e.g.,howtheproductisheld or usedinproximityto thebody).Achange toanyofthese factorswillinvalidatethe FCCgrant.Itisillegaltooperateatransmittingproduct without a validgrant.
Location Services
GPS & AGPS
Thefollowinginformationisapplicable to Motorolamobiledevicesthatprovide location basedfunctionality.LocationsourcescanincludeGPS,AGPSand Wi-Fi.Yourmobiledevice can use Global Positioning System(GPS)signalsfor location-based applications.GPSusessatellitescontrolledbythe U.S.government thatare subject tochangesimplemented inaccordancewith the Department of Defense policyand theFederalRadio NavigationPlan.These changesmayaffectthe performance oflocation technologyonyour mobiledevice.Yourmobiledevice can also use Assisted Global Positioning System(AGPS),whichobtains information fromthe cellular networktoimproveGPSperformance.AGPSusesyour wirelessservice provider'snetworkandtherefore airtime,data charges,and/or additionalchargesmayapplyinaccordancewith your service plan.Contact yourwirelessservice providerfor details.Yourmobile device can alsouse Wi-Fisignalsto determineyour approximate location,using
information from known and available Wi-Fi networks.
52Safety, Regulatory & Legal
Youmustnot makeor enable anychangestothe product that
Your Location
Jan. 12. 2012
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a wireless
network transmit location-based information. Devices enabled with location technology also
transmit location-based information. Additionally, if you use applications that require
location-basedinformation (e.g.drivingdirections),suchapplicationstransmitlocation-basedinformation.Thislocation-basedinformation maybesharedwith third parties,including your wirelessservice provider,applicationsproviders,Motorola,andother thirdpartiesprovidingservices.
Emergency Calls
Whenyou makeanemergencycall,the cellularnetworkmayactivatethe AGPStechnologyinyour mobiledevice to tellthe emergencyrespondersyour approximate location.AGPShaslimitationsand
•
Alwaystellthe emergencyresponder yourlocationto the bestofyour ability;and
•
Remainon thephone for aslongastheemergencyresponder instructsyou.
Navigation
Navigation
Thefollowinginformationisapplicable to Motorolamobiledevicesthatprovide navigationfeatures.Whenusing navigation features,notethat mapping information,directionsandother navigationaldatamaycontain inaccurate or incompletedata.Insomecountries,complete information maynot beavailable.Therefore,youshouldvisuallyconfirmthat thenavigationalinstructionsareconsistent withwhat you see.Alldriversshouldpayattention toroad conditions,closures,traffic,and allother factorsthat mayimpactdriving.Alwaysobeyposted roadsigns.
Privacy & Data Security
Privacy & Data Security
Motorolaunderstandsthat privacyanddata securityare important to everyone.Becausesomefeaturesofyourmobiledevicemay affectyourprivacy ordatasecurity, pleasefollow theserecommendationstoenhance protection of yourinformation:
•Monitor access
mayhave unmonitored access.Use your device’ssecurityandlockfeatures,where available.
• Keep software up to date
patch or software fix for your mobile device that updates the device’s security, install it as
soon as possible.
might not workin your area
—Keep your mobiledevicewith youand donot leave itwhere others
—If Motorola or a software/application vendor releases a
.Therefore:
53Safety, Regulatory & Legal
• Secure Personal Information
Jan. 12. 2012
various locations including your SIM card, memory card, and phone memory. Be sure to
remove or clear all personal information before you recycle, return, or give away your
device. You can also backup your personal data to transfer to a new device.
Note:
For information on how to backup or wipe data from your mobile device, go to
www.motorola.com/support
•Online accounts
MOTOBLUR).Gotoyouraccount for information onhowto manage the account,and howtousesecurityfeaturessuchasremotewipeand device location(whereavailable).
•Applications and updates
trustedsourcesonly.Someappscan impactyour phone’sperformanceand/orhaveaccessto private information including account details,calldata,locationdetailsandnetworkresources.
•Wireless
—FormobiledeviceswithWi-Fifeatures,onlyconnect to trustedWi-Finetworks.Also,when using yourdeviceasahotspot (where available)use networksecurity.Theseprecautionswillhelpprevent unauthorizedaccesstoyour device.
•Location-based information
technologiessuchasGPS,AGPSorWi-Fi,can transmit location-basedinformation.See “Location Services”for more details.
•Other information your device may transmit
andotherdiagnostic(includinglocation-based)information,and other non-personalinformation to Motorolaorother third-partyservers.Thisinformationisusedtohelpimprove productsand servicesofferedbyMotorola.
Ifyouhavefurther questionsregardinghowthe use ofyourmobiledevicemayimpactyour privacyor datasecurity,pleasecontact Motorolaat your service provider.
Use & Care
Use & Care
Yourmobiledeviceisdesignedto resistdamage fromexposure tocertainrugged conditions,asstatedinyourproductinformation.However,tohelp carefor your mobiledevice avoid prolonged or extremeexposuretothose conditionsandpleaseobserve the following:
Pleasedonot dispose of mobiledevicesor electricalaccessories(suchaschargers,headsets,orbatteries)withyour householdwaste,orina fire.Theseitemsshould bedisposed of inaccordancewith thenationalcollection and recyclingschemes operatedby yourlocalorregionalauthority.Alternatively,youmayreturnunwantedmobiledevicesand electricalaccessoriesto anyMotorolaApproved ServiceCenterinyourregion. Details ofMotorolaapprovednationalrecyclingschemes, andfurtherinformationonMotorolarecyclingactivitiescanbefoundat: www.motorola.com/recycling
Packaging & Product Guides
Product packaging and productguidesshould onlybe disposed ofinaccordancewith nationalcollectionandrecycling requirements.Pleasecontact your regionalauthoritiesformoredetails.
Software Copyright
Software CopyrightNotice
MotorolaproductsmayincludecopyrightedMotorolaand third-partysoftwarestoredinsemiconductor memoriesor other media.Lawsinthe UnitedStatesand other countriespreservefor Motorolaand third-partysoftware providerscertain exclusiverightsfor copyrighted software,suchasthe exclusiverightstodistribute or reproducethe copyrightedsoftware.Accordingly,anycopyrighted software contained inMotorolaproductsmaynot bemodified,reverse-engineered,distributed,orreproduced inanymanner totheextentallowedbylaw.Furthermore,the purchase of Motorolaproductsshallnot be deemedtogrant either
directly or by implication, estoppel, or otherwise, any license under the copyrights, patents,
or patent applications of Motorola or any third-party software provider, except for the normal,
55Safety, Regulatory & Legal
non-exclusive, royalty-free license to use that arises by operation of law in the sale of a
Jan. 12. 2012
product.
Content Copyright
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the
CopyrightLawsof theUnited Statesand other countries.Thisdevice isintendedsolelyfor copyingnon-copyrighted materials,materialsinwhich you ownthe copyright,or materialswhich youare authorizedor legallypermittedto copy.Ifyou are uncertainabout yourright tocopyanymaterial,pleasecontact yourlegaladvisor.
Open Source Software Information
OSS Information
For instructionson howtoobtaina copyof anysourcecodebeingmadepubliclyavailable byMotorolarelated tosoftwareusedinthisMotorolamobiledevice,youmaysendyour requestinwritingtothe addressbelow.Pleasemakesure thatthe request includesthemodelnumber andthe software version number.MOTOROLA MOBILITY, INC.OSSManagement600NorthUSHwy45Libertyville,IL60048USATheMotorolawebsiteinformation regarding Motorola'suse of open source.Motorolahascreatedthe interaction withthe softwarecommunity-at-large.Toviewadditionalinformation regarding licenses,acknowledgmentsand required copyright noticesfor open source packagesusedin thisMotorola mobile device,pleasepressMenuKey>>
Ifyouhave questionsor need assistance,we're here to help.Goto
www.motorola.com/support
care options. You can also contact the Motorola Customer Support Center at 1-800-331-6456
(United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
56Safety, Regulatory & Legal
,whereyoucan selectfroma numberofcustomer
How to Obtain Service or Other Information
Jan. 12. 2012
1. Please access and review the online Customer Support section of Motorola's consumer
website prior to requesting warranty service.
2. If the Product is still not functioning properly after making use of this resource, please
contact the Warrantor listed at the Motorola website or the contact information for the
corresponding location.
3.ArepresentativeofMotorola,or of a MotorolaAuthorized RepairCenter,willhelp
shipthe Product to a MotorolaAuthorizedRepair Center orother entity.
5.To obtainwarrantyservice,aspermitted byapplicablelaw,you are required to include:(a)
a copyof yourreceipt,billofsaleorother comparableproof ofpurchase;(b)awritten descriptionofthe problem;(c)thenameof yourserviceprovider,ifapplicable;(d)your addressandtelephone number.Inthe event the Product isnot coveredbythe MotorolaLimitedWarranty,Motorolawillinformthe consumerofthe availability,price andother conditionsapplicableto therepair of theProduct.
To obtain service or other information, please access and reviewthe online Customer Supportsection of Motorola's consumerwebsite at
www.motorola.com
.
Motorola Mobility Inc. Limited Global Warranty Mobile Phones
Warranty
FOR CONSUMERS WHO ARE COVERED BY CONSUMERPROTECTION LAWS OR REGULATIONS INTHEIR COUNTRY OFPURCHASE OR, IF DIFFERENT,THEIR COUNTRY OF RESIDENCE,THE BENEFITS CONFERRED BYTHISLIMITEDWARRANTY ARE IN ADDITION TO ALLRIGHTSAND REMEDIES CONVEYED BYSUCH CONSUMER PROTECTIONLAWSAND REGULATIONS.
Who isCovered?
This Limited Warranty extends only to the first consumer purchaser of the Product, and is not
transfe rable.
57Safety, Regulatory & Legal
What Does this Limited Warranty Cove r?
Jan. 12. 2012
Motorola Mobility Inc. or its subsidiaries' warranty obligations are limited to the terms and
conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility Inc
or its subsidiaries ("Motorola") warrant this Mobile Phone, and any in-box accessories which
accompany such Mobile Phone ("Product") against defects in materials and workmanship,
under normalconsumer use,for a period of ONE (1)YEARfromthe date ofretailpurchase bythe originalend-user purchaser,or theperiod of timerequired bythelawsof thecountrywherethe Product ispurchased,whichever islonger ("WarrantyPeriod").Repairsmadeunder thisLimited Warrantyare covered for thebalanceofthe originalWarrantyPeriod,or 90daysfromthe dateofservice,whichever islonger.Anyupgradetothe originalproduct willbecovered onlyfor the durationofthe originalWarrantyPeriod.ThisLimitedWarrantyisonlyavailableinthe countrywhere theProductwaspurchased.Motorolamayprovide serviceoutside thecountryofpurchase,totheextent that itispossibleandunder the termsand conditionsof the countryofpurchase.ThisLimitedWarrantyappliesonlytonewProductswhichare a)manufacturedbyorfor Motorolaasidentifiedbythe "Motorola"trademark,tradename,or logo legallyaffixed to them;b)purchased byconsumersfroman authorized reseller or distributor of MotorolaProducts;and c)accompanied bythiswrittenLimited Warranty.
What Will Motorola Do?
Ifa covered defector damage arisesand a validwarrantyclaimisreceived withinthe applicableWarrantyPeriod,Motorola,at itssoleoption,unlessotherwiserequiredbyapplicablelaw,willeither (1)repair,at nocharge,thedefector damageusing new,usedorreconditioned/refurbishedfunctionallyequivalent replacement parts;or(2)exchangethe Product with a replacementProductthat isnewor which hasbeenreconditioned/refurbishedor otherwiseremanufactured fromneworused partsand isfunctionallyequivalenttothe originalProduct;or (3)refund thepurchaseprice of anyProductscovered bythe termsand conditionsofthisLimited Warranty.Products,partsandsupportingdocumentation providedto Motorolaaspart of thewarrantyprocess,shallbecomethe propertyof Motorola,and maynot bereturned.Whenareplacement or refundisgiven,the Product for which thereplacement or refundisprovided mustbe returnedto Motorolaand shallbecomethe propertyof Motorola.
Exclusions(Products and Accessories)
Thiswarrantydoes not apply to:
(a)
Consumable parts
time unless failure has occurred due to a defect in materials or workmanship. As with all
58Safety, Regulatory & Legal
, such as batteries or protective coatings designed to diminish over
batteries, the maximum capacity of the battery will decrease with time and use; this is not a
Jan. 12. 2012
defect. Only defective batteries and batteries that leak are covered by this warranty.
(b)
Cosmeti c damage
cosmetic damage.
(c)
Damage caused by use with non-Motorola products.
from the use of non-Motorola branded or certified Products, accessories or other peripheral
equipment,including without limitation housings,parts,orsoftware,areexcluded fromcoverage.(d)
Damage caused byaccident,abuse, misuse, liquid contact,fire, earthquake or
other externalcauses
operatingthe Product outsidetheir permittedorintended usesasdefinedbyMotorola,including but not limitedto asset forth byMotorolainthe Products'UserManual,QuickStart Guide,Online Tutorials,andother documentation),improper storage (e.g.subjecting theProduct to extremetemperatures),abuseor neglect(e.g.broken/bent/missingclips/fasteners/connectors);impact damage(e.g.dropping theProduct)(ii)contact with liquids,water,rain,extremehumidity,heavyperspiration orother moisture;sand,food,dirt or similar substances(except for Productssoldasresistant to suchsubstances,but onlytothe extentthedamagewasnot caused byincorrectlysecuringthe phone'sprotectiveelementsor subjectingthe Productto conditionsbeyond itsstatedspecificationsorlimits);(iii)useof theProductsfor commercialrentalpurposes;or (iv)externalcausesor actswhichare notthe fault ofMotorola,includingbutnotlimitedto flood,fire,earthquake,tornado orother actsof God,areexcluded fromcoverage.(e)
Unauthorized Service or Modification.
testing,adjustment,installation,maintenance,alteration,or modificationinanyway,including but not limited totamperingwith or alteringthe software,bysomeoneotherthan Motorola,oritsauthorized service centers,are excludedfromcoverage.Notwithstanding theforegoing,anyProductwhich hashad itsbootloader unlocked,or whose operating systemhasbeen altered,including anyfailed attemptsto unlockthebootloader oralter suchoperatingsystem, isnotcoveredbythis warranty,regardless ofwhethersuchmodificationsare authorized,approved,orotherwisesanctioned byMotorola.(f)
A product or part that hasbeen modified inany mannerwithoutthewritten
permission ofMotorola.
Motorolafromdetermining whether suchProductsare covered under thetermsofthisLimitedWarrantyare excludedfromcoverage.The forgoingshallincludebut not belimitedto
(i) serial numbers, date tags or other manufacturer coding that has been removed, altered or
obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other
, including but not limited to scratches, dents, cracks or other
Defects or damage that result
;includingbut not limitedto:(i)improper usage or operation (e.g.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT
THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS
60Safety, Regulatory & Legal
Softwaredistributed byMotorolais
,exceptfor
LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION
Jan. 12. 2012
WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE
UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY
INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT
DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE
LIABLE, WHETHER INCONTRACT, TORTORUNDEROTHER LEGALTHEORY (INCLUDINGNEGLIGENCE), FORDAMAGESINEXCESSOF THEPURCHASEPRICEOFTHEPRODUCTS, ORFORANYINDIRECT, INCIDENTAL,SPECIAL ORCONSEQUENTIAL DAMAGESOFANYKIND, ORLOSSOFREVENUEORPROFITS;LOSSOFBUSINESS;BUSINESSINTERRUPTION; LOSSOF OPPORTUNITY;LOSSOF GOODWILL;LOSSOF REPUTATION; LOSSOF,DAMAGETO,ORCORRUPTIONOF INFORMATION,DATA,SOFTWAREORAPPLICATIONS(INCLUDINGANYCOSTS ASSOCIATEDWITHRECOVERING, PROGRAMMING,ORREPRODUCING ANYINFORMATION,DATA, SOFTWAREORAPPLICATIONSSTOREDONORUSEDWITHMOTOROLA PRODUCTS,ORANYFAILURETOMAINTAINTHECONFIDENTIALITYOF ANYINFORMATIONORDATASTOREDONTHEPRODUCTS);OROTHERFINANCIAL LOSSARISING OUTOF ORINCONNECTIONWITHTHEABILITYORINABILITYTOUSETHEPRODUCTS.
INCLUDINGBUTNOTLIMITED TOPERSONAL CONTACTS, ADDRESSBOOKS,PICTURES, MUSICAND GAMESWILL BEERASEDDURING THEREPAIRPROCESS,AND CANNOTBEREINSTALLEDBY MOTOROLA.TOAVOIDLOSINGSUCHINFORMATION,DATA, SOFTWAREOROTHERAPPLICATIONSPLEASECREATEA BACKUPBEFOREYOUDELIVERYOURPRODUCTFORWARRANTYSERVICE,REMOVEANYCONFIDENTIAL,PROPRIETARYORPERSONAL INFORMATIONAND DISABLEANYSECURITYPASSWORDS.YOU WILL BERESPONSIBLEFORREINSTALLINGALLSUCHINFORMATION,DATA, SOFTWARE,OTHER APPLICATIONSAND PASSWORDS. MOTOROLA AND/ORITSAUTHORIZEDSERVICE
CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES,
CONTENT, APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR
WARRANTY SERVICE. YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE
ALL INFORMATION,DATA,SOFTWAREOROTHERAPPLICATIONS,
61Safety, Regulatory & Legal
RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY
Jan. 12. 2012
PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY
INSTALL OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE
THAT MAY PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE
OPERATING SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THE
PRODUCT MAY NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF
THEOPERATING SYSTEMSOFTWAREUPDATE.MOTOROLA AND ITSAUTHORIZEDSERVICE CENTERSARE NOT RESPONSIBLEFORTHELOSSOF,ORINABILITYTOUSE,SUCHINFORMATION,DATA,SOFTWAREOROTHER APPLICATIONS.
•WARNING AGAINSTUNLOCKING THE BOOTLOADER ORALTERING A
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville,IL60048www.motorola.com1-800-734-5870(UnitedStates)1-888-390-6456(TTY/TDDUnitedStatesfor hearing impaired)1-800-461-4575(Canada)Certainfeatures,servicesand applicationsare networkdependent and maynot beavailable inallareas;additionalterms,conditionsand/or chargesmayapply.Contact yourservice providerfor details.Allfeatures,functionality,and other product specifications,aswellasthe information contained inthisguide,are based upon thelatestavailable information andbelievedto beaccurate at the timeof printing.Motorolareservesthe right to change or modifyanyinformation or specificationswithout noticeorobligation.