To change your home screen and Start menu appearance, see pages 31 and 33.
For help while using your phone, press
Support Web site at
www.motorola.com/consumer/support
Start >All Programs >Personalize My Device >Getting Started
.
. Also see the Motorola
3
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
Note:
Do not ship your phone to the above address. If you need to
return your phone for repairs, replacement, or warranty service,
please contact the Motorola Customer Support Center at:
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities and
settings of your service provider’s network. Additionally, certain features
may not be activated by your service provider, and/or the provider’s
network settings may limit the feature’s functionality. Always contact your
service provider about feature availability and functionality. All features,
functionality, and other product specifications, as well as the information
contained in this user’s guide are based upon the latest available
information and are believed to be accurate at the time of printing.
Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office. All other product or service names are the property of their
respective owners. The Bluetooth trademarks are owned by their proprietor and
used by Motorola, Inc. under license. America Online, AOL, the America Online
& Design logo, the AOL & Design logo, and the Triangle Logo, are registered
4
trademarks of America Online, Inc. in the United States and/or other countries.
Instant Messenger and Buddy List are trademarks of America Online, Inc.
Microsoft, Windows and Windows Me are registered trademarks of Microsoft
Corporation; and Windows XP is a trademark of Microsoft Corporation. is
a Certification Mark of the Wireless Fidelity Alliance, Inc. All other product or
service names are the property of their respective owners.
Changes or modifications made in the radio phone, not expressly
approved by Motorola, will void the user’s authority to operate the
equipment.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the extent
allowed by law. Furthermore, the purchase of the Motorola products shall
not be deemed to grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents, or patent applications
of Motorola or any third-party software provider, except for the normal,
non-exclusive, royalty-free license to use that arises by operation of law in
the sale of a product.
To care for your Motorola phone, please keep it away from:
liquids of any kinddust and dirt
Don’t expose your phone to water, rain,
extreme humidity, sweat, or other moisture. If
it does get wet, don’t try to accelerate drying
with the use of an oven or dryer, as this may
damage the phone.
extreme heat or coldcleaning solutions
Avoid temperatures below 0°C/32°F or
above 45°C/113°F.
microwavesthe ground
Don’t try to dry your phone in a microwave
oven.
Use and Care
8
Don’t expose your phone to dust, dirt, sand,
food, or other inappropriate materials.
To clean your phone, use only a dry soft cloth.
Don’t use alcohol or other cleaning solutions.
Don’t drop your phone.
essentials
CAUTION:
Before using the
phone for the first time, read the
Important Safety and Legal
Information
included in the grayedged pages at the back of this
guide.
about this guide
symbols
This means a feature is network or
subscription dependent and may not be
available in all areas. Contact your service
provider for more information.
symbols
This means a feature requires an optional
accessory.
insert your SIM card
Your worldphone can use the Verizon CDMA network,
or you can insert a Vodafone SIM card to use the
Vodafone network, where available. For details about
switching networks, see page 17.
Your Subscriber Identity Module (SIM) card contains
your phone number and contacts entries. It can also
contain your voicemail, text message, and Internet
access settings. If you put your SIM card in another
phone, that phone uses your phone number.
essentials
9
Caution:
away from static electricity, water, and dirt.
To insert and use a memory card, see page 14.
Turn off your smartphone and remove the battery
before you install or remove a SIM card.
Don’t bend or scratch your SIM card. Keep it
12
battery
battery use & safety
IMPORTANT: HANDLE AND STORE BATTERIES
PROPERLY TO AVOID INJURY OR DAMAGE.
battery issues arise from improper handling of
essentials
10
Most
batteries, and particularly from the continued use of
damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred,
or otherwise attempt to change the form of
your battery.
• Don’t let the phone or battery come in
contact with water.
phone’s circuits, leading to corrosion. If the
phone and/or battery get wet, have them
checked by your carrier or contact Motorola,
even if they appear to be working properly.
• Don’t allow the battery to touch metal
If metal objects, such as jewelry, stay
objects.
in prolonged contact with the battery contact
points, the battery could become very hot.
• Don’t place your battery near a heat
Excessive heat can damage the
source.
Water can get into the
phone or the battery. High temperatures can
cause the battery to swell, leak, or
malfunction. Therefore:
•
Do
not
dry a wet or damp battery with an
appliance or heat source, such as a hair
dryer or microwave oven.
•
Avoid leaving your phone in your car in
high temperatures.
DOs
• Do avoid dropping the battery or phone.
Dropping these items, especially on a hard
surface, can potentially cause damage.
• Do contact your service provider or
Motorola if your phone or battery has been
damaged from dropping or high
temperatures.
IMPORTANT: USE MOTOROLA ORIGINAL
PRODUCTS FOR QUALITY ASSURANCE AND
SAFEGUARDS.
authentic Motorola batteries from non-original or
counterfeit batteries (that may not have adequate
safety protection), Motorola provides holograms on its
batteries. Consumers should confirm that any battery
they purchase has a “Motorola Original” hologram.
Motorola recommends you always use
Motorola-branded batteries and chargers.
mobile devices are designed to work with Motorola
batteries. If you see a message on your display such
Invalid Battery
as
•
•
•
To aid consumers in identifying
or
Unable to Charge
Remove the battery and inspect it to confirm
that it has a “Motorola Original” hologram;
If there is no hologram, the battery is not a
Motorola battery;
If there is a hologram, replace the battery and
retry charging it;
, take the following steps:
Motorola
essentials
11
•
If the message remains, contact a Motorola
Authorized Service Center.
Important:
damage to the phone caused by non-Motorola
batteries and/or chargers.
Warning:
may present a risk of fire, explosion, leakage, or other
hazard.
PROPER AND SAFE BATTERY DISPOSAL AND
RECYCLING
Proper battery disposal is not only important for
safety, it benefits the environment. Consumers may
recycle their used batteries in many retail or service
provider locations. Additional information on proper
disposal and recycling may be found on the Web:
12
Motorola’s warranty does not cover
Use of a non-Motorola battery or charger
•
www.motorola.com/recycling
•
www.rbrc.org/call2recycle/
(in English only)
essentials
Disposal:
in accordance with local regulations. Contact
your local recycling center or national
recycling organizations for more information on how to
dispose of batteries.
Warning:
they may explode.
Promptly dispose of used batteries
Never dispose of batteries in a fire because
battery installation
12
3
To remove the battery
use the white arrow guides
on the battery to loosen
and pull out the battery.
,
battery charging
Plug the battery charger into
your phone and an electrical
outlet. It might take several
seconds to start charging.
When finished, your phone
displays a full battery
^
.
icon
If your battery has some charge left, you can charge it
by using a micro
If your battery is completely drained, you cannot use a
USB cable plugged into a computer to charge your
battery. You must use a wall charger or car charger.
Note that some USB ports charge faster than others.
Notes for charging your phone’s battery:
•
•
•
•
USB cable
When charging your battery, keep it near room
temperature. Never expose batteries to
temperatures below 0°C (32°F) or above 45°C
(113°F) when charging.
New batteries are not fully charged.
New batteries or batteries stored for a long
time may take more time to charge.
Motorola batteries and charging systems have
circuitry that protects the battery from
damage from overcharging.
plugged into a computer.
essentials
13
conserve battery charge
Using certain features can quickly deplete your
battery’s charge.
downloading music, using the camera, using the
flashlight, replaying video clips, and using
Bluetooth® wireless connections.
You can conserve your battery’s charge:
•
•
•
•
14
These features can include
Reduce the backlight timeout (see page 36).
When the backlight is off, the display is visible
but dim.
Close unused programs using the task
manager (see page 27).
Extend the interval between automatically
sending and receiving e-mail (see page 66).
If you have more than one e-mail account set
up, choose only one account to automatically
send and receive messages.
essentials
•
Turn off Bluetooth and Wi-Fi power when you
are not using them (see pages 87 and 99).
insert memory card
You can use a removable microSD memory
card with your phone to store content, such as
music, pictures, videos, applications, and files.
1
Open the memory card slot by gently lifting it
away from the phone. (The cover stays attached
to the phone.)
2
Insert the memory card
with the metal contacts
facing up. Press the card
until it clicks into place.
3
Push the memory slot
cover back in place.
Note:
Your phone supports
microSD cards up to 32 GB.
To save memory on your phone, move media files
DEL
(pictures, videos, music) to a memory card.
turn it on & off
To turn on your
, press and
phone
release the Power/
O
End key (
Tip:
out, put it back in, and try again.
To turn off your phone
End key (
Tip:
).
If your phone does not turn on, take your battery
, press and hold the Power/
O
) for a few seconds, then release it.
You can’t turn your phone off when it’s locked.
make a call
From the home screen, enter a phone number and
N
press the Send key (
) to make a call.
Note:
To voice dial,
(
h
). When prompted, say “Call,” followed by a
number or contact name. See page 46.
press and hold
the speaker key
answer a call
When your phone rings and/or vibrates, press the
N
Send key (
To hang up, press the Power/End key (
•
•
) to answer.
O
).
If you are busy when a call comes in, press
+
) (
Ignore
the Right Soft key (
to voicemail.
To put a call on hold, press the Send key (N).
To return to the call, press the Send key (
again.
) to send the call
N
)
essentials
15
store a phone number
To store a phone number in
1
From the home screen, press the Right Soft key
+
) (
Contacts
(
2
Press the Left Soft key (-) (
3
Enter a name and other details for the phone
number and press the Left Soft key (
store the contact.
Tip:
While entering the number, you can tell your
phone to pause and then dial more digits (for example,
for a voicemail password or PIN). Press the Right Soft
+
key (
2-second pause (shows as a
tell your phone to prompt you before dialing the
remaining digits (shows as a
Tip:
If you get a call from someone who isn't in your
contacts, you can add them to your contacts from
Call History
by pressing the Left Soft key (-) (
16
) to open Contacts.
) (
Menu
) and scroll to
essentials
Contacts
:
New
Insert Pause
p
) or scroll to
w
).
).
-
) (
Done
to insert a
Insert Wait
Save
) to
to
).
call a stored number
1
From the home screen, press the Right Soft key
+
) (
Contacts
(
2
Use the Directional key (S) to scroll to the
number and press the Center Select key (
3
Press the Send key (N) to call the entry.
Tip:
If you stored more than one number for a contact,
select the contact to see all numbers. To dial a
number, scroll to it and press the Send key (
) to open Contacts.
N
s
).
).
see your phone number
1
From the home screen, press the Left Soft key
-
) (
Start
(
2
Use the Directional key (S) to scroll to
and press the Center Select key (
3
Select
key (
).
Phone
by pressing the Center Select
s
).
s
Settings
).
4
Scroll to
Call Options
and press the Center Select
key (
s
).
5
Scroll to
Phone number
to view your phone number.
choose your network
You can use your worldphone on these networks:
CDMA
Ve riz on
GSM
Vodafone
Global
mode
If you have set your phone to allow roaming, it roams
in either mode.
This is the default network.
With GSM, you can select
Manual
to find your network.
or
In global mode, when you turn on
your phone, it automatically tries to
use the CDMA network or the last
network you used.
Automatic
To force your phone to switch to CDMA or GSM:
1
On your phone, press the Left Soft key (-)
Start
).
(
2
Use the Directional key (S) to scroll to
and press the Center Select key (
3
Select
Phone
by pressing the Center
s
Select key (
4
Select
Select key (
5
Scroll to
S
key (
GSM Only
6
Pre ss the Left Soft key (-) (
).
Networks
by pressing the Center
s
).
Mode of Operation
) to select the network mode
, or
CDMA Only
and use the Directional
.
Done
s
) to select it.
Global
).
Settings
,
essentials
17
send a text message
1
From the home screen, use the keypad to enter
the phone number of the person you want to
send a text message to.
Note:
You can send a message to a contact by
+
) (
pressing the Right Soft key (
S
the Directional key (
press the Center Select key (
Send text message
key (
2
Press the Right Soft key (+) (
3
Use the Directional key (S) to scroll to
Message
4
Use the keypad to enter your message.
5
When finished, press the Left Soft key (-)
Send
(
18
and press the Center Select
s
).
and press the Center Select key (s).
).
essentials
) to scroll the contact and
Contacts
s
). Then, scroll to
Menu
).
). Use
Send Text
getting started tips
Your phone has built-in tips to help you get started,
from setting up your device, to personalizing it with a
custom home screen background or ringtones, to
connecting to a network.
1
From the home screen, press the Left Soft key
-
) (
Start
(
2
Use the Directional key (S) to scroll to
My Device
select it.
3
Scroll to
Select key (
4
Choose a topic and press the Center
Select key (
).
Personalize
and press the Center Select key (s) to
Getting Started
and press the Center
s
) to select it.
s
) to select it.
tips & tricks
From the home screen
shortcuts.
To...Do this...
lock
keypad
open
messages
play games
or music
on an
airplane
Know your password, then press the
Home key (
f
). For more tips, see page 26.
(
Press the Messaging key (). In a
message, press and hold
shortcuts.
To play games and music on a flight,
turn off your network, Bluetooth, and
Wi-Fi services. Press and hold the
Home key (
S
key (
All
then
(page 20), you can use these
X
) and the space bar
0
for
X
). Use the Directional
) to select
.
Wireless Manager
,
To...Do this...
access
multimedia
open quick
list
use
speakerphone
personalize your
device
use quick
launch
keys
Press the Multimedia key () for
the media player, camera, and more.
Press and hold the Home key (X).
During a call, press the
Speakerphone key (
speakerphone on and off.
Press the Left Soft key (-) (
Scroll to
sounds, home screen, and more.
Press and hold any of the quick
launch keys to access features that
you specify. See page 34 for details.
a
Personalize My Device
tips & tricks
) to turn the
Start
to set
).
19
get started
Start
Verizon Wireless
No Appointments
Wi-Fi: Available 12/31/2008
Contacts
/
12:00 PM
C
0
E
0
X
w
0
:
0
See page 2 for a basic phone diagram.
display
The home screen appears when you turn on the
phone. This is the standard home screen:
Use the Directional key (
20
get started
S
) to navigate this screen.
S
To select an icon, use the Directional key (
highlight it and then press the Center Select key (
to select it.
) to
s
navigation
Press the Directional key (S) up, down, left, or right
to scroll to basic menu items or text in the home
screen.
X
Press the Home key (
screen.
For key locations, see pages 2 and 3.
) to return to the home
)
status indicators
Status indicators can appear at the top of the home
screen:
E
:
,
C
^
Missed Call Indicator –
when you have missed a call.
Text Message Indicator –
when you have new text message.
Voicemail Indicator –
when you have new voicemail.
Message Indicator –
you receive new e-mail messages.
Battery Level Indicator –
show the battery charge level. Recharge
the battery when your phone shows one
or two bars.
Shows
Shows
Shows
Shows when
Vertical bars
Ù
Charging Indicator –
when the USB charger is
connected to the phone and charging.
0
Signal Strength Indicator –
Vertical bars show the strength of
the network connection. You can’t make
or receive calls when no vertical
bars appear.
G
Roam Indicator –
your phone is seeking or using a
network outside your home network.
EVDO indicator shows when phone is in
/
EVDO coverage area. 1X indicator shows
J
when phone is in 1x-RTT coverage area.
GSM GPRS shows when phone is in a
f
coverage area when your SIM card is
inserted.
Shows when
Shows
get started
21
÷
Q
<
%
E
Ó
Ô
22
Wi-Fi Indicator –
and connected to a network.
Profile Indicator –
style is set to
indicator appears when the ring style
profile is
Note:
A % icon appears when the
speakerphone is on.
Bluetooth® Indicator –
Bluetooth power is on.
Bluetooth Pairing Indicator –
when your phone is paired with another
Bluetooth device, such as a keyboard.
Bluetooth Handsfree Indicator –
Shows when your phone is
connected to a Bluetooth handsfree
device.
Shows when Wi-Fi is on
Shows when your ring
Silent
(Q) or
Normal, Outdoor
, or
Vibrate
(<). No
Automatic
.
Shows when
Shows
get started
Õ
D
H
I
Ò
Ö
Ú
Stereo Bluetooth Headset
Indicator –
phone is connected to a stereo Bluetooth
headset.
Call Forward Indicator –
call forwarding is on.
Active Line Indicator –
whether line
Headset Indicator –
you have a 2.5mm headset
connected.
Memory Card Indicator –
when you have a removable
memory card inserted.
TTY Indicator –
is on (see page 46).
Shows when your
Shows when
Indicates
H
or I is active.
Shows when
Shows
Shows when TTY mode
volume
+
_
Your phone has a system, media player, and call
volume controls.
system volume (master)
System volume controls the earpiece, headset, or
speakerphone volume.
System volume overrides other
volume controls. If system volume
is at 0%, adjusting media player or
call volume won’t effect the
volume.
Note:
If your phone is connected to
a Bluetooth® audio device, speakerphone won’t work.
To change system volume
and hold the Side Select Key to
open the Volume display. Then use
the Side Navigation/Volume Keys
to adjust the volume.
, press
media player volume
To change media player volume
music, use the Side Navigation/Volume Keys.
Tip:
Before you adjust the media player volume, first
adjust the system volume. If the system volume is off,
you won’t have any media player sound.
for videos and
call volume
To change call volume
Navigation/Volume Keys. Adjusting the volume on that
screen changes only the call volume (not the system
volume).
while on a call, use the Side
get started
23
Tip:
You can eliminate the ringer volume instantly
when an incoming call comes in—just use the Side
Navigation/Volume Keys.
lock & unlock phone
You can manually lock your phone to prevent
accidental key presses.
handsfree speaker
Note:
The use of wireless phones while driving may
cause distraction. Discontinue a call if you can’t
concentrate on driving. Additionally, the use of
wireless devices and their accessories may be
prohibited or restricted in certain areas. Always obey
the laws and regulations on the use of these products.
To use your phone’s handsfree speaker
a
speakerphone key (
Note:
The handsfree speaker won’t work when your
phone is connected to a car kit or headset. With a
Bluetooth headset press the Right Soft key (
Menu
), scroll to
(
+
) (
Menu
(
24
) and scroll to
get started
). For key location, see page 2.
Handsfree Off
. Press the Right Soft key
Speakerphone On.
, press the
+
)
lock your phone
Press the Home key (X) and then the space bar
f
). The left soft key shows
(
Note:
You can make emergency calls on a locked
phone. A locked phone still rings or vibrates for
incoming calls or messages,
unlock it to answer
when it’s locked. Unlock it, then turn off the power.
. You cannot turn off the phone
Unlock
.
and you do not need to
unlock your phone
To use the biometric fingerprint manager
finger slowly and firmly across the fingerprint scanner.
Note:
You have three tries to scan your fingerprint. If
you’re not successful, your phone asks you to enter
your password.
To use the keypad
-
)(
Unlock
(
Unlock
press
press the Left Soft key (
, press the Left Soft key
). Then, enter your password and
again. If you have not set a password,
-
)(
Unlock
, drag your
) and then*.
set the fingerprint scanner
1
From the home screen, press the Left Soft key
-
) (
Start
(
2
Use the Directional key (S) to scroll to
and press the Center Select key (
3
Scroll to
Select key (
4
Scroll to
Select key (
5
When prompted to use the Device Lock, press
the Left Soft key (
6
Choose either a simple (4-digit number) or strong
password (a mixture of at least 7 uppercase and
lowercase letters, numbers, and punctuation).
7
Enter and confirm your password.
8
Press the Left Soft key (-) (
).
Security
and press the Center
s
).
Fingerprint Manager
s
and press the Center
).
-
)(
Yes
s
) to select it.
).
Done
).
Settings
get started
25
9
On the Fingerprint Manger screen, scroll to
fingerprint
and press the Center Select key (s).
10
Read the tutorial and follow the prompts to enter
your fingerprint.
change your password
1
From the home screen, press the Left Soft key
-
) (
Start
(
2
Use the Directional key (S) to scroll to
and press the Center Select key (
3
Scroll to
Select key (
4
Scroll to
Select key (
5
Select
you want the phone to be inactive before
automatically locking.
26
).
Security
and press the Center
s
).
Device Lock
and press the Center
s
).
Prompt if device unused for
get started
s
) to select it.
, and select the time
Settings
Add
6
Choose either a simple (4-digit number) or strong
password (a mixture of at least 7 uppercase and
lowercase letters, numbers, and punctuation).
7
Enter and confirm your password.
8
Press the Left Soft key (-) (
Caution: Make your password something you
remember!
your phone, but you will lose your personalized
settings and all content stored in phone memory. To
perform a hard reset, hold down the Center
Select key (
on. Use the Side Directional keys to scroll to
Rebooting
Without your password, you can reset
s
) for 5 seconds while turning the phone
and press the Center Select key (s).
flight mode
In flight mode, you
Bluetooth, and WiFi (if applicable) services
access your address book, games, camera, and music
turn off your phone’s network,
Done
).
Continue
to safely
in areas where cellular network access is prohibited
(such as during flights, when allowed, and
in hospitals).
1
Press and hold the Home key (X) until the
Quick List appears.
2
Use the Directional key (S) to scroll to
Wireless Manager
Select key (
3
Scroll to
4
Press the Left Soft key (-) (
Use the same steps to turn Bluetooth and phone
mode on. After a pause, Bluetooth changes to
then Phone changes to
and press the Center
s
) to select it.
All
and press the Center Select key (s).
Done
).
On
On
.
, and
file manager
You can use the File Manager to sort, view, copy, and
move files, such as text, pictures, music, and video
files, on your phone or memory card.
To find the File Manager:
1
From the home screen, press the Left Soft key
-
) (
Start
(
2
Use the Directional key (S) to scroll to
and press the Center Select key (
).
File Manager
s
) to select it.
task manager
Applications may run on your phone until you use the
Task Manager to end or stop them.
To f in d t h e Ta sk M an ag e r :
1
Press and hold the Home key (X) until the
Quick List appears.
get started
27
2
Use the Directional key (S) to scroll to
Manager
and press the Center Select key (s) to
select it.
Tip:
Need to kill a running program? In
select the program and press the Right Soft key (
Menu
), scroll to
(
Select key (
Note:
phone, from the home screen, press the Left Soft key
-
) (
(
scroll to
the Right Soft key (
and press the Center Select key (
28
Kill
and press the Center
s
).
To completely remove a program from your
Start
), then scroll to and select
Remove Programs
. Select the program and press
+
) (
Menu
) and then select
s
get started
Task Manager
Settings
).
Task
,
+
, and then
Remove
)
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