The attached User’s Manual is a draft version, but sufficiently captures the essentials of device
operation. Selected portions of the User Guide can be found as indicated below:
8.1 Part 15B Declaration of Conformity: Page 6
8.2 Safety Section: Page 99
8.3 Specific Absorption Rate (SAR) Data: Page 106
iDEN, Motorola Inc., 600 North US Hwy 45, Libertyville, IL 60048, USA WWW.MOT.COM/iDEN
User’s Guide
i365
IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM card provided in this kit is intended for use
with the phone provided in this package.
Loss of certain features will result when using a SIM
card from one of the following models: i30sx, i35s, i50sx, i55sr, i58s, i60c, i80s, i85s, i88s, i90c, i95cl
series, and the i2000 series.
For more information on SIM card compatibility, go to
www.motorola.com/iden.
Defects or damage to your Motorola phone that result
from the use of non-Motorola branded or certified
Accessories, including but not limited to replacement
housings and or other peripheral accessories, are
excluded from warranty coverage. Please refer to the
text of Motorola's Limited One Year warranty located
in this user’s guide for complete details.
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
Product Name: i365 (i365IS)
Model Number: H01XAN6JR5AN (i365)
H01XAN6JR6AN (i365IS)
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: (1) this device may not cause
harmful interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
Note:
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and
receiver.
•
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician
for help.
HELLOMOTO
PTT Button
Audio Jack
Volume Keys
Left Soft Key
Perform function
in lower left
display.
Talk Key
Make &
answer calls.
Menu Key
From home screen,
open main menu.
4-Way
Navigation Key
Right Soft Key
Perform function
in lower right
display.
Home/End Key
End calls, exit menu
system.
Power Key
OK Key
In menus & lists,
press to select
Status Indicator
Microphone
Speaker
Speaker On/Off
Key
Smart Key
Earpiece
Introducing your new Motorola i365 wireless phone. Here’s a quick anatomy lesson.
1
check it out
Home Screen
1
Press and hold the
Power Key
few seconds, or until
for a
Main Menu
Main Menu
1
T
u
0
L
g
P
D
l
Exit
More
3
Press the Navigation key
up, down, left or right ( )
to highlight a menu feature.
the screen lights up,
to turn on your phone.
2
Press the O key
to open the
Settings
screen
4
Press the O key
to select.
2
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
Note:
Do not ship your phone to the above address. If you need to
return your phone for repairs, replacement, or warranty service,
please contact the Motorola Customer Support Center at:
1-800-453-0920 (United States)
1-877-483-2840 (TTY/TDD United States for hearing impaired)
Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider,
and/or the provider's network settings may limit the feature’s
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this
user's guide are based upon the latest available information and
are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. All other product or service names are
the property of their respective owners. Java and all other Javabased marks are trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S. and other countries.
Lithium Ion Battery 3.7V
Power Adapter: 100-240V ~ 50-60Hz, 0.15A
Output of the Adapter: 5V 850mA
3
4
contents
check it out . . . . . . . . . . . 2
menu map. . . . . . . . . . . . 7
Use and Care . . . . . . . . . 9
essentials . . . . . . . . . . . 10
about this guide . . . . . 10
SIM card. . . . . . . . . . . . 11
battery . . . . . . . . . . . . . 11
turn it on & off . . . . . . 15
enable security . . . . . . 15
make a phone call. . . . 16
answer a phone call . . 16
make a private call . . . 16
answer a private call. . 17
store a phone number
or private ID . . . . . . . . 18
call a stored phone
number or private ID . 19
your phone number
and Private ID . . . . . . . 20
text messages . . . . . . 20
manage memory . . . . 23
using your handset
as a modem . . . . . . . . 24
main attractions . . . . . . 26
PTV features . . . . . . . . 26
one touch PTT . . . . . . 33
PT manager . . . . . . . . 35
MMS . . . . . . . . . . . . . 36
bluetooth
advanced features . . . 53
basics. . . . . . . . . . . . . . . 59
display . . . . . . . . . . . . 59
main menu . . . . . . . . . 60
text entry . . . . . . . . . . 60
navigation key. . . . . . . 63
®
. . . . . . . . . 49
handsfree speaker . . . 63
transmitters . . . . . . . . 63
use GPS with map
software . . . . . . . . . . . 64
calls . . . . . . . . . . . . . . . . 67
turn off a call alert . . . . 67
recent calls . . . . . . . . . 67
redial. . . . . . . . . . . . . . 68
caller ID . . . . . . . . . . . 68
call forward. . . . . . . . . 68
voice names . . . . . . . . 69
emergency calls . . . . . 69
international calls . . . . 70
speed dial . . . . . . . . . . 71
voicemail. . . . . . . . . . . 72
selective dynamic
group (SDG) calls . . . . 72
contents
5
customize. . . . . . . . . . . . 79
ring tones . . . . . . . . . . 79
wallpaper. . . . . . . . . . . 80
datebook . . . . . . . . . . . 81
hide or show location
information . . . . . . . . . 81
other features . . . . . . . . 84
advanced calling . . . . . 84
contacts. . . . . . . . . . . . 85
datebook . . . . . . . . . . . 85
GPS . . . . . . . . . . . . . . . 86
handsfree . . . . . . . . . . 87
pc applications. . . . . . . 88
personalize . . . . . . . . . 88
TTY . . . . . . . . . . . . . . . 88
security . . . . . . . . . . . . 89
Safety and General
Information . . . . . . . . . . 92
Service & Repairs . . . . . 98
Specific Absorption
Rate Data . . . . . . . . . . . . 99
contents
6
Limited Warranty Motorola
Communications Products
(International) . . . . . . . 101
Information From the
World Health
Organization . . . . . . . . 105
Patent and Trademark
Information . . . . . . . . . 107
Privacy and Da
ta
Security . . . . . . . . . . . . 108
Smart Practices
While Driving . . . . . . . . 109
index. . . . . . . . . . . . . . . 111
main menu
1
Net
L
Java Apps
• Java System
u
Settings
• (see next page)
0
VoiceRecord
• [New VoiceRec]
A
Contacts
• [New Contact]
•[New SDG List]
E
Messages
• [Create Message]
• [Create Txt Msg]
• [Creat MMS Msg]
•Voice Mail
• Inbox
•Drafts
• Outbox
• Fax Mail
• Net Alert
P
Call Forward
D
Datebook
l
Memo
menu map
M
Call Timers
• Last Call
• Phone Reset
• Phone Lifetime
•Prvt/Grp Reset
• Prvt/Grp Life
• Circuit Reset
• Circuit Lifetime
• Kbytes Reset
B
Recent Calls
K
Shortcuts
•[New Entry]
• 1)Shortcuts
• 2)Cntcs[New Contact]
• 3)Recent Calls
• 4)Contacts
• 5)Datebook
• 6)Messages
• 7)VoiceRecord
•8)Net
• 9)Call Forward
J
My Info
•My Name
• Line 1
• Line 2
• Private ID
• Group ID
• Carrier IP
• IP1 Address
• IP2 Address
• Circuit Data
o
Profiles
p
Call Alert
c
GPS
• Position
•Privacy
• Interface
t
Ring Ton es
• Vibrate All
• Ringer
• Vibrate
• Silent
O
My Pictures
N
PT Manager
•Quick PTT
• Send Event
• Send My Info
• Send Contact
• Configure
P
MOTOTalk
L
Quick PTT
C
Bluetooth
• Hands Free
• Link to Devices
• Device History
•Setup
•Find Me
This is the standard Main Menu layout. Your
phone’s menu may be a little different.
menu map
7
settings menu
Display/Info
• Wallpaper
•Text Size
• Theme
• Home Icons
• Backlight
•Clock
• Menu View
• Large Dialing
• Status Light
• Language
Phone Calls
• Set Line
•Any Key Ans
• Auto Redial
• Call Waiting
• Auto Ans
• Minute Beep
• Call Duration
• TTY
• Hearing Aid
• Notifications
• DTMF Dialing
• Prepend
menu map
8
2-Way Radio
• Scan
• Tkgrp Silent
•Tkgrp Area
• One Touch PTT
• Alert Type
• PTT Quick Notes
•On/Off PTT
• Store Rcvd Info
Pers onalize
• Menu Options
•Up Key
•Down Key
•Left Key
• Right Key
• Center Key
• Left Sftkey
• Right Sftkey
•Power Up
Vol u me
• Line 1
• Line 2
• Messages
• Earpiece
• Speaker
•Keypad
• Java Earpiece
• Java Spkr
•Data
Security
• Phone Lock
• Keypad Lock
• SIM PIN
• GPS PIN
• Change Passwds
Advanced
• Alert Timeout
• Headset/Spkr
• Connectivity
• Reset Defaults
• Return to Home
•Transmitters
• Phone Only
• Baud Rate
Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kinddust and dirt
Don’t expose your phone to
water, rain, extreme humidity,
sweat, or other moisture.
extreme heat or coldcleaning solutions
Avoid temperatures below
-10°C/14°F or above 45°C/113°F.
microwavesthe ground
Don’t try to dry your phone in a
microwave oven.
Don’t expose your phone to
dust, dirt, sand, food, or other
inappropriate materials.
To clean your phone, use only a
dry soft cloth. Don’t use alcohol
or other cleaning solutions.
Don’t drop your phone.
Use and Care
9
essentials
Caution:
time, read the Important Safety and Legal
information included in the gray-edged pages
at the back of this guide.
Before using the phone for the first
about this guide
This guide shows how to locate a menu
feature as follows:
Find it: M > u >
This means that, from the home screen:
1
Press the menu key M to open the
Settings
menu.
essentials
10
Phone Calls
2
Press the navigation key to scroll to
Phone Calls
select it.
symbols
, and press the center key r to
This means a feature is network or
subscription dependent and may
not be available in all areas, or might
not be offered by your service
provider. Contact customer service
for more information.
This means a feature requires an
optional accessory.
SIM card
insert the SIM card
Turn off your phone and remove your battery
before you install or remove a SIM card.
Carefully slide the SIM card into your phone,
until it lies flat in the SIM card holder.
Warning:
remove your SIM card from your phone
unless absolutely necessary.
To avoid loss or damage, do not
battery
Battery Use & Battery Safety
• Motorola recommends you always
use Motorola-branded batteries and chargers.
damage caused by non-Motorola
batteries and/or chargers.
Caution:
or charger may present a risk of fire,
explosion, leakage, or other hazard.
Improper battery use, or use of a
damaged battery, may result in a fire,
explosion, or other hazard.
•
Battery usage by children should be
supervised.
The warranty does not cover
Use of an unqualified battery
essentials
11
•Important
: Motorola mobile devices
are designed to work best with
qualified batteries. If you see a
message on your display such as
Battery
or
Unable to Charge
, take the
following steps:
•
Remove the battery and inspect it to
confirm that it bears a Motorola
“Original Equipment” hologram;
•
If there is no hologram, the battery
is not a qualified battery;
•
If there is a hologram, replace the
battery and retry charging it;
•
If the message remains, contact a
Motorola Authorized Service Center.
•
New batteries or batteries stored for a
long time may take more time to
charge.
•Charging precautions:
your battery, keep it near room
essentials
12
Invalid
When charging
temperature. Never expose batteries to
temperatures below 0°C (32°F) or
above 45°C (113°F) when charging.
Always take your mobile device with
you when you leave your vehicle.
•
When storing your battery, keep it in a
cool, dry place.
•
It is normal over time for battery life to
decrease, and for the battery to exhibit
shorter runtime between charges or
require more frequent or longer
charging times.
•Avoid damage to battery and mobile
device.
Do not disassemble, open,
crush, bend, deform, puncture, shred,
or submerge the battery or mobile
device. Avoid dropping the battery or
mobile device, especially on a hard
surface. If your battery or mobile
device has been subjected to such
damage, take it to a Motorola
Authorized Service Center before
using.
Do not
attempt to dry it with an
appliance or heat source, such as a hair
dryer or microwave oven.
•Use care when handling a charged
battery:
inside a pocket, purse, or other
container with metal objects. Contact
with metal objects (e.g., jewelry, keys,
beaded chains) could complete an
electrical circuit (short circuit), causing
the battery to become very hot, which
could cause damage or injury.
Promptly dispose of used batteries in
accordance with local regulations.
Contact your local recycling center for
proper battery disposal.
Warning:
because they may explode.
Particularly when placing it
Never dispose of batteries in a fire
battery installation
1
Rotate the release lock counterclockwise until it releases the battery
door.
2
Remove the battery door.
essentials
13
3
Push the battery down until it snaps in
place.
4
Replace the battery door and press it
gently until you hear a click.
essentials
14
battery charging
New batteries are not fully charged.
charge using the charger
1
Pull out the
connector cover, and
insert the charger
into the accessory
connector on your
phone as shown.
2
Plug the other end
of the charger into
the appropriate
electrical outlet.
When you charge the
battery, the battery level indicator at the upper
right of the screen shows charging progress.
At least one segment of the indicator must be
visible to ensure full phone functionality while
charging.
Tip:
Motorola batteries have circuitry that
protects the battery from damage from
overcharging.
Note:
This handset complies with
environmental energy consumption
requirements by notifying the user to unplug
the charger from the power outlet when the
charger is disconnected from phone/power
outlet. This notice can be dismissed
permanently by pressing
-
under No.
turn it on & off
To turn off your phone, press and hold
two seconds.
Note:
If you press the W for more than four
seconds, the handset will power “On” in
Transmitters Off
phone with transmitters off, ensure the power
key is not held at about 4 seconds after
power-up is initiated. To power up the phone
normally from charging mode, wait until the
Charger Attached
press the power key. See “transmitters” on
page 63.
mode. To avoid turning on the
screen is displayed, and then
W
for
To turn on your
phone, press and hold
W
for a few seconds
or until the display
turns on. If prompted,
enter your four-digit
unlock code.
enable security
You must enable security the first time you
power on you phone or within 10 days of first
activation of your phone.
1
Press - under Ok.
2
Your are prompted to enable security.
Press
-
under
Yes
. A series of screens
essentials
15
followed by the default home page
displays.
3
Press o to return to the home screen.
make a phone call
Enter a phone number and press O to make
a call or use a voice command. See “place a
call using voice name” on page 69.
Tip:
For best performance avoid touching the
antenna with your fingers during the call.
To hang up press
o
.
answer a phone call
When your phone rings and/or vibrates, you
have the following options:
1
If you want to answer the call on speaker
phone, press the speaker key
up press the smart key
essentials
16
(
.
)
. To hang
2
If you want to answer the call using the
handset, press
3
If you are using a Bluetooth headset, you
can press the answer key on your
Bluetooth headset. To hang up press the
same key on your Bluetooth.
O
. To hang up press o.
make a private call
With Private calls service, you use your phone
as a long-range, digital 2-way radio using oneto-one Private calls or one-to-many group
calls.
Your Private ID is the number at which you
receive one-to-one Private calls.
Talkgroup numbers are numbers through
which you receive one-to-many group calls.
to make a Private call
1
Enter the Private ID you want to call.
2
Press and hold the PTT button. Begin
talking after your phone emits a chirping
sound.
3
Release the PTT button to listen.
To end the call press
Note:
A Private call ends automatically if there
is no activity on the call for a few seconds.
o
.
send call alerts
Sending a call alert discretely lets the
recipient know that you want to talk to him or
her on a Private call.
When you send a call alert, the recipient’s
handset displays your name and emits a
series of beeps or vibrations.
The recipient has the following options:
Option
Answer
: Begin a Private call with the sender.
Option
Queue
: Store the call alert to the call alert
queue.
Clear
: Dismiss and delete the call alert.
to send a call alert
1
Enter the Private ID you want to call as
you would when making a Private call.
2
Press - under
When the message
the display, press the PTT button until the
message
Alert Successful
Alert
.
Ready To Alert
appears.
appears on
answer a private call
1
When your phone emits a chirping sound
or vibrates to indicate you are receiving a
Private call, wait for the caller to finish
speaking.
essentials
17
2
Press and hold the PTT button and begin
talking after your phone emits a chirping
sound.
3
Release the PTT button to listen.
To end the call press
o
.
3
Clear the call alert by pressing - under
Clear
.
store a phone number
or private ID
answer a call alert
When you receive a call alert, you must
answer, queue, or clear it. You cannot receive
phone calls or Private calls until you do.
to answer a call alert
1
Press the PTT button to start a Private call
with the sender.
or
2
Queue the call allert by pressing - under
Queue
.
or
essentials
18
You can store a phone number or private ID in
Contacts
.
Find it: M > L >
1
Enter a name for the new entry. Each
entry’s name can contain 20 characters.
2
Select a specific
3
Select a type for the entry (
Work1, Work2, Home, Email, Fax, Pager, Talkgroup
HUB, SDG, IP
choose
Private
4
Enter the number for the entry and press
-
under
[New Contact]
Ringer
.
or
Other
)
. To store a private ID
.
Done
.
.
Mobile, Private
,
,
Tip:
Before saving the entry, you can save
more information. You can store an Email
address, IP addresses, and more. You can
choose a special ringer, create Contact entries
that are groups of Private IDs called Group IDs
and/or SDG lists.
After you have saved the number, the new
Contacts entry is displayed.
call a stored phone
number or private ID
Shortcut:
under
Find it: M > L.
1
From the home screen press -
Contcs
.
or
Scroll to the
Tip:
By pressing the first letter of the
name of the
Contacts
entry.
Contacts
you want, you will be
taken to all the contact names starting
with the letter you pressed.
2
If the Contacts entry contains more than
one number, scroll left or right until the
type of the number you want to call is
displayed (
etc.).
3
If you chose a phone number, press O to
call the entry.
or
If you chose a Private ID, Talkgroup ID, or
SDG List, press and hold the PTT button
to call the number.
Tip:
If the Contacts entry you scrolled to
contains a Private ID, you can make an instant
Private call to that Private ID by pressing and
holding the PTT button, even if the Private ID
is not the type of number displayed.
Mobile, Private, Work1, Work2, Home
,
essentials
19
your phone number and
Private ID
Find it: M > J.
Tip:
Want to see your phone number or
Private ID while you’re on a call? Press
My Info
.
M
>
text messages
If your service provider offers Text Messaging,
your phone sends text messages using
MOSMS and receives text messages from
other phones that are using MOSMS.
set it up
Before you begin using text messaging, you
may need to set up your signature, service
center number, and expiration information.
essentials
20
Shortcut:
under
or
Find it: M > E > M >
The following options become available:
option
Signature:
characters long).
Delivery Report:
receive a report once the message has
been delivered.
Srvc Cntr No:
service center. If you do not know this
number, contact your service provider.
Expire After:
messages you send are saved at the
service center if they cannot be delivered.
After this period, they are discarded.
From the home screen press -
Msgs
> M >
Enter your signature (up to 11
Enter the phone number of your
This is the amount of time
Text Msg Setup
Set it to
.
Text Msg Setup
On
if you wish to
.
option
Cleanup:
Set this option to On if you want your
phone to delete sent messages.
If you select
the number of days after which sent
messages are deleted or the number of
messages to be kept.
Quick Notes
messages that you can create, edit, and
send in your text messages. You can store
up to 20 quick notes. A quick note may be
up to 30 characters long.
Select
press
written quick notes.
Press - under
you entered.
Cleanup
, select
Clean Up After
: Are short, pre-written text
Quick Notes
-
under
to create a
Edit
to change the pre-
Done
to save the information
[New Note]
to set
or
receive a text message
1
To view the message press - under
2
To dismiss the message notification press
-
under
Back
.
Note:
If your phone is powered off when you
receive a text message, your phone notifies
you the next time you power it on. If you are
out of your coverage area, your phone alerts
you when you return to your coverage area.
Tip:
While reading a text and numeric
message that contains a phone number, you
can press
O
to call that number.
Read
read from the Message center
1
From the home screen press - under
Msgs
>
Inbox >
Text Inbox
.
2
Select the message you want to read or
press the number of the message you
.
essentials
21
want to read. If the message fills more
than one screen, scroll to read it.
Tip:
Scrolling through one message lets
you view the next message.
3
To reply to the message, press - under
Reply
or to see all other choices, including
forwarding and deleting the message,
calling the sender, or storing the sender’s
number in
Contacts
, press M.
create and send text messages
1
From the home screen press - under
Msgs
>
[Create Message] > [Create Txt Msg]
or
You can also create a text message from
the
Inbox, Outbox
2
To address the message use the keypad
to enter the phone number of the person
you want to send the message to and
press
r
essentials
22
, or
Drafts
.
.
.
or
From the
Contcs
number you want.
3
Select
message or to use a quick note press
under
you want.
4
Press M >
Fax, x400, Paging, Email, ERMES
5
If you want to send the message, press
-
without sending it, press
Note:
of delivery press
Send To
screen press - under
, or press M >
Msg
: and enter the text of the
Browse
and scroll to the quick note
Set Send Method
under
Send
If you want to request confirmation
Recent Calls
or to delete the message
M
>
. Select the
and select
, or
Voice
-
under
Delivery Report
.
Text
Cancel
> On.
use drafts
When you save a message as a draft, it is
saved in the drafts folder.
-
,
.
Shortcut:
under
1
2
From the home screen press -
Msgs
>
Drafts >
Text Draft
.
Select the draft you want to edit. You also
have the choice to create new text
messages from this menu.
To edit the fields you want to change,
follow step 2 through step 5 in “create
and send text messages” above.
resend text messages
Shortcut:
under
1
2
From the home screen press -
Msgs
>
Outbox >
Text Outbox
Scroll to the message you want to resend
or press the number of the message you
want to resend.
Press M >
Resend
.
.
delete sent text messages
Shortcut:
under
1
2
3
delete all unlocked sent messages
Shortcut:
under
1
2
From the home screen press -
Msgs
>
Outbox >
Text Outbox
Scroll to the message you want to delete.
Press - under
Press - under
From the home screen press -
Msgs
>
Press M >
Press - under
Outbox >
Delete All.
Delete
Yes
Text Outbox
Yes to confirm.
.
.
to confirm.
.
manage memory
Your text inbox, outbox, and drafts folder have
a set amount of memory available for storing
messages.
essentials
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