Motorola MOTO Z4 User Manual

User Guide

4

Contents

Check it out
Get Started

First look
Insert the SIM and microSD cards
Charge up & power on
Sign in
Connect to Wi-Fi
Explore by touch
Improve battery life
Moto Mods™
Water resistance

Learn the basics

Home screen
Help & more
Search
Notifications
App notifications
Status icons
Volume
Do not disturb
Lock screen
Quick settings
Speak
Direct Share
Picture-in-Picture

Customize your phone

Redecorate your home screen
Choose apps & widgets
Customize sounds & appearance
Discover Moto

Apps

Phone
Messages
Chrome™
Camera
Photos
Gmail
Duo
Moto
Calendar

More apps

Google Play

Check it out

Contacts
Maps
Drive
Music, movies, TV & YouTube
Clock

Connect, share & sync

Connect with Wi-Fi
Connect with Bluetooth wireless
Share files with your computer
Share your data connection
Connect with NFC
Print
Sync to the cloud
Use a memory card
Airplane mode
Mobile network

Protect your phone

Screen lock
Screen pinning
Backup & restore
Your privacy
App safety
Data usage

Troubleshoot your phone

Restart or remove an app
Restart your phone
Check for software update
Reset
Stolen phone

Accessibility

Create a shortcut
Make your phone speak
Speak to your phone
Change your phone’s display
Change your phone’s sounds
Hearing aids (U.S. only)

Get more help

Where is my legal, safety, & regulatory
information?
Service & repairs
Copyright & trademarks

Check it out

When you’re up and running, explore what your phone can do.

Topic Location

Find these fast: Wi-Fi, airplane mode,
flashlight, and more.

Choose new wallpaper, set ringtones, and
add widgets.

Experience crisp, clear photos, movies,
and videos.

Customize your phone to match the way
you use it.

Browse, shop, and download apps.

Keep your info safe. Set up your password
and more.

Ask questions, get answers.

Share your Internet connection.

Tip: View all of these topics on your phone, swipe up
tap

support.

This product meets the applicable national or international RF exposure

considerable safety margin designed to assure the safety of all persons, regardless of
age and health.

Caution: Before using your phone, please read the Legal information. Swipe up
Settings > System > Legal information.

Quick settings

Customize your phone

Camera

Moto

Apps

Protect your phone

Speak

Wi-Fi hotspot

from the home screen and

Settings > Help. For FAQs and other phone support, visit www.motorola.com/

guidance (SAR guideline) when used normally against your head or, when worn
or carried, at a distance of 5 mm from the body. The SAR guideline includes a

>

Get Started

Microphone

First look

Let’s get started. We’ll guide you through startup and tell you a bit about your phone’s
features.

Speaker

Earpiece

Back

Camera

NFC

Touchpoint

(on back)

SIM & microSD
Card Slots

Front Camera

Volume Buttons

Power Button

Press:
Display on/o.
Press & hold:
Phone on/o.

to sleep by pressing the Power button.

» Wake up: Press the Power button again.

» Reboot: To reboot your phone, press and hold the Power button, then tap Restart.

Tip: To add security to your phone, see Protect your phone.

Volume buttons

Your volume buttons can help:

» Ringer volume: Press the buttons when your phone is ringing to silence it.

» Earpiece volume: Press the buttons during a call.

» Music/video volume: Press the buttons during a song or video.

Tip: For more on volume control, see Volume.

Microphone

Phone hardware buttons: top right are Volume up and down keys, middle right is Power button. Bottom middle is charging port. Bottom right is headset jack. On screen, top center is front camera and flash. Navigation
icons are along the bottom.

USB-C/Charger

Headset Jack

Note: Certain apps and features may not be available in all countries.

Power button

Your Power button helps in a few ways.

» Power on/o: Press and hold the Power button, then tap Power o. When your

phone is o, press and hold the Power button to turn it on.

» Sleep: To conserve battery power or prevent accidental touches, put the touchscreen

Get Started

Insert the SIM and microSD cards

Nano SIM

With the phone facing
down, insert the SIM
tool into the tray hole
to pop out the tray.

Insert the SIM card with
the gold contacts up.
Insert an optional microSD
card (sold separately).

Insert the nano SIM and memory cards.

Push the tray back into your phone.

Caution: Handle

the tray with care
to avoid damage.

To activate phone service, you might need to insert a SIM card, or this may have been
done for you. You can also add more storage space with a microSD card, which is
optional and sold separately.

Put in the cards

Caution: Make sure you use the correct size SIM card and don’t cut the SIM card.

SIM card insert graphic. Place the phone display side down. Use the SIM tool to remove the SIM tray top of phone. The SIM card is inserted in the first slot, with the contacts facing up. The SDcard is inserted in the second
slot, with the contacts facing up.

Get Started

Charge up & power on

Charge your phone fully and turn the power on. Follow the screen prompts to get
started.

Note: For the best charging experience, use a Motorola charger. Use of other chargers is
not recommended.

Charge up.

Before using your
phone, fully
charge it with the
charger provided.

USB-C

Power on.

Press & hold
Power until the
screen lights up.

After you charge the phone, press and hold the Power button until the screen lights up.

Sign in

If you use Gmail™, you already have a Google™ account—if not, you can create an
account during setup. Signing into your Google account lets you access, sync, and
backup your stu. You can see your Google apps, contacts, calendar, photos, and more.

Tips

» To add, edit, or delete accounts, swipe up > Settings > Accounts.

» To set up email accounts, see Gmail.

» For help with your Google account, visit www.google.com/accounts.

Connect to Wi-Fi

For faster Internet access and to conserve data use, swipe the status bar down. Press
and hold

Note: This phone supports apps and services that may use a lot of data, so make sure
your data plan meets your needs. Contact your service provider for details.

to choose a Wi-Fi network. For full instructions, see Connect with Wi-Fi.

Explore by touch

Find your way around:

» Tap: Choose an icon or option.

» Touch and hold: See more options.

» Drag: Move items on the home screen.

» Swipe: Scroll through lists or between screens.

» Pinch or double-tap: Zoom in and out on websites, photos, and maps.

» Twist: Twist a map with two fingers to rotate it, and pull two fingers down to tilt it.

» Back: Tap Back to go to the previous screen.

» Home: Tap Home to return to the home screen.

» Recents: Tap Recents to see your recent apps (or browser tabs), and tap an app

to reopen it. Double tap to quickly switch between your recent apps. To remove an
app from the recent list, swipe it up. To scroll the list, swipe right or left.

Note: If One Button Nav is active, swipe the on-screen navigation bar right to switch
between apps. For more on this feature, see Control with one touch.

Note: You don’t need to remove apps from Recents for your phone to run eciently.

» Split screen: In Recents, tap the app icon at the top of the window, then tap

Split screen. Not all apps will work in split screen. To close the split screen, drag the
dividing line to the bottom of the screen.

» Menus: When you see , , or , you can tap it to open options for the current

screen.

» Close Keyboard: To close a keyboard, tap .

Improve battery life

Your phone processes tons of information. Depending on what you use, that can take a
lot of power.

When your phone is stationary, not charging, or not in use for a period of time,
unnecessary background processes are shut down to optimize battery life.

» To see what’s using up battery power, swipe up > Settings > Battery > USAGE

DETAILS.

» To help improve battery life, swipe up > Settings > Battery > Battery saver,

and turn it on.

Tip: To quickly open Settings

, swipe down on the status bar and tap .

Battery Tips

To save even more battery life between charges, you could reduce:

» Widgets that stream information to your home screen, like news or weather.

» Unused accounts: Swipe up > Settings > Accounts.

» Recording or streaming videos or music.

Moto Mods™

Transform your phone into a movie projector, a boombox, a battery powerhouse, and
more.

Swap out Moto Mods throughout the day to get the performance you need, and add
new Moto Mods to your collection at any time.

Note: Moto Mods are sold separately. To view the complete collection, tap the Moto Z
Market app on your phone, or go to www.motomods.com.

Get Started

Note: There are lots of
great Moto Mods. This
one is the:

INSTA-SHARE

PRINTER

Moto Mod example graphic shows the Polaorid Instra-Share Printer.

Water resistance

Your phone is water resistant—not waterproof. Avoid prolonged exposure to water, and
do not submerge in water. In the event your phone is exposed to water, dry your phone
and ports thoroughly with a soft, clean cloth. Water damage is not covered by your
warranty.

Tips to prevent damage to your phone:

» Dry your phone and ports thoroughly with a soft, clean cloth.

» Don’t try to charge your phone when it’s wet.

» Do not expose your phone to salt water or other liquids other than fresh water. If the

device is exposed to any liquid other than fresh water, rinse the device with fresh
water immediately and dry it thoroughly with a clean, soft cloth.

» Do not expose your phone to water at high pressure.

Do not drop or puncture your device, as this could damage the water resistant features.

Get Started

Learn the basics

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3

Home screen

The home screen is what you see when you turn on your phone. From here you can
explore apps and more.

Note: Software updates happen frequently, so your screen may look a little dierent.

11:35

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Moto

Photos

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Home screen. At the top, tap the Google bar to type search options or tap the right hand microphone icon to speak a search. Icons at the top show notifications and phone status icons. Swipe up from center bottom to
get to your apps. App icons along the bottom are commonly used apps: phone, message, Google Chrome, Gallery, and camera.

Tips

» Open app list: Swipe up to see all your apps.

» Return home: To return to the home screen from any location, tap Home .

» Pages: To add a page, drag an app to the right side of the screen until you see a new

page. You can add multiple pages. To see other pages of shortcuts and widgets (if
available), swipe the home screen left.

» Settings: To quickly open common settings, swipe the status bar down. To open

more settings, swipe the status bar down again and tap

Learn the basics

Swipe down for
notifications and
settings.

Search by typing or
say "OK, Google.”

Play Store

Swipe up to see
all your apps.

.

» Customization: To personalize your home screen, see Customize your phone.

Help & more

Learn even more about your phone and get support.

Find it: Swipe up

> Settings > Help

Tip: Some apps have their own help that’s specific to their features. Just click the menu
inside the app for details.

Search

On the home screen, tap the Google Search box for a text search or tap to search by
voice.

When you type, suggestions appear below the search field:

» To search for a suggestion, tap it.

» To search for text in the search field, tap on the keyboard.

Tip: To close the keyboard, tap .

Note: For more on voice search, see Speak.

Notifications

At the top of the screen, icons on the left notify you about new messages or events. If
you don’t know what an icon means, swipe the status bar down for details.

Tip: Getting too many notifications? Touch and hold a notification to see which app is
sending them to you. Then you can turn them o.

Tue, Apr 3

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LERTS

WIRELESS

CAPABLE

EMERGENCY

TM

Android Setup

Finish setting up your phone.

FINISH SETUP

Drive · Anna Pics

1 file uploaded.

Vacation.png

Google · 27°

Manage notifications Clear all

Notifications screen. Swipe down from the top of the home screen down to view notifications.

Swipe down to see
your notifications.

Tap a notification to open it,
or choose an option, such as

REPLY.

Tip: Swipe left or right to

remove a notification. Some
notifications show more op­tions when you slide them
halfway.

Tip: To quickly change common settings, swipe the status bar down. For more, see

Quick settings.

App notifications

You may see a notification dot on an app. This app notification, or badge,
tells you the app has an update or an announcement, such as a new email or
a missed call. Press and hold the app for more information, options, or app
shortcuts.

Wireless Emergency Alerts (U.S. & some countries)

Wireless Emergency Alerts, also known as CMAS or PLAN,
is a U.S. national emergency alert system. Emergency alerts
can pop up to tell you about a national or local crisis. After
you close an alert, you can reopen it by swiping up

Settings > Apps & notifications > Advanced > Wireless
emergency alerts.

Tip: Emergency alerts have a special sound and vibration that is two seconds long,

followed by one second, then another one second.

To choose which types of alerts you receive, swipe up
notifications > Advanced > Wireless emergency alerts. The U.S. and local governments
send these alerts through your service provider. So you will always receive alerts for the

Learn the basics

>

> Settings > Apps &

area where you are, and you won’t receive alerts if you’re outside of the U.S.

For more, visit www.ctia.org and search “wireless emergency alerts.”

Status icons

Icons at the top right of the screen tell you about phone status:

Status Icons

Network strength Do not disturb

/ Wi-Fi in range/connected Alarm set

/ Bluetooth on/connected

Data Saver on

Airplane mode / Battery charging/full

Volume

Press the side volume buttons up or down to select a ringer volume and see other
controls.

Mute the ringer
or set phone to
vibrate.

Slide the bar to
increase/decrease volume.

Mute the media player.

Show all volume
controls.

Volume screen. Press the Volume keys up or down to control the volume for Ring Notification, Media, and Alarm sounds. On screen, change the volume using slide bars.

Do not disturb

To turn o some or all sounds, swipe the status bar down, and touch and hold Do
not disturb. Select one of these options:

» Sound & vibration: Select whether to hear alarms, media, or touch sounds.

» Notifications: Set if you’d like to see notifications when Do not disturb mode is on.

Tip: Create an exception for repeat callers that allows a call to sound from the same
person within a 15 minute period, tap Calls > Allow repeat callers.

Lock screen

Your touchscreen is on when you need it and o when you don’t.

11:35

Tue, 3 Apr

Thanks for finding my phone!

Lock screen showing access to voice control on the bottom left and camera on the bottom right. Swipe this screen up to unlock it.

» Screen o and on: Press the Power button to turn the screen o and on.

» Screen lock: To unlock the screen, touch , or touch and drag up. To apply

security to the lock screen (recommended), see Screen lock.

Note: Make sure your screen protector is compatible with the fingerprint sensor.

Add a lock screen message
for anyone who finds your
phone.

Swipe up for voice assist.

Touch fingerprint sensor to
unlock your screen.

Swipe up to unlock
your screen.

Swipe up to open the camera.

» Notifications: Double tap a notification in the lock screen to open it.

Tip: To prevent notifications from appearing in the lock screen, swipe up
Settings > Apps & notifications > Notifications > On lock screen > Don’t show
notifications at all.

» Lock screen message: To add a message to your lock screen, such as your name in

case your phone gets lost, swipe up
Lock screen message.

» Screen timeout: To change your timeout (screen locks automatically), swipe up >

Settings > Display > Advanced > Sleep.

> Settings > Security & location, tap >

>

Quick settings

For quick access to Wi-Fi, Bluetooth, Airplane mode, brightness, and other settings,
swipe the status bar or lock screen down. Swipe down again for more settings. Tap an
icon to toggle it on or o. Press and hold an icon to see more options. For even more
settings, tap

Tap to rearrange your settings and add or remove settings.

.

Learn the basics

9:43 100%

Set screen brightness.

Your network

Bluetooth Do Not Disturb

Flashlight

Moto Mods Auto-rotate

Battery SaverMobile data

Quick Settings screen that shows options, such as Wi-Fi, Bluetooth, Airplane mode, Location and more. Customizable.

SIM card

Airplane mode

Turn Wi-Fi on/off.

Tap an icon to turn it
on/off. Touch and hold
to see more options.

See all phone settings.

Speak

Google Voice™

Use Google voice commands to tell your phone what you want.

» Use voice to make a call: Tap on the home screen. Then say “Call” and then a

contact name or number. Or, say “Send text.”

Tip: If a contact has more than one number, you can say which number to call (for
example, “Call Joe Black Mobile”).

» Search by voice: Tap on the home screen to search by voice.

Note: To wake up your phone by saying “Ok Google,” see The Google Assistant™.

Voice to text

On a keyboard, tap , then speak your message or search text. You can also speak
punctuation.

The Google Assistant™

Note: This feature may not be available in all languages.

Meet your Google Assistant. Ask it questions. Tell it to do things. It’s your own personal
Google, always ready to help.

To turn on the Google Assistant, touch and hold Home

from any screen, then speak
or type a command. If One button nav is on, touch and hold the navigation bar. You can
also say, “Ok Google” to open the Google Assistant.

Or swipe up

> Settings > Google > Search, Assistant & Voice > Settings >

Assistant > Phone > Google Assistant to open the Google Assistant.

Screen search

Note: This feature may not be available in all languages.

Screen search provides information based on the app you’re in. Touch and hold Home

while in an app.

To turn Screen search on/o, swipe up > Settings > Google > Search, Assistant &
Voice > Settings > Assistant > Phone > Use screen context.

For more on the Google Assistant, visit https://support.google.com/assistant.

Learn the basics

Direct Share

29

January

29

Fri

10 AM

5 PM

4 PM

3 PM

2 PM

1 PM

12 PM

11 AM

Weekly Project Meeting

Start hangout with Alexis

https://plua.Google.com/hangouts

Pick up snacks for the party

Tap the video twice to
return to it.

In some apps, you can share something directly to a contact, app, or conversation.

Select the share option within an app, then select a contact, choose an app, or type a
name or number to find a contact.

TO Type a name, phone number, or email

Abe

Allie

Create link Shared

Google Direct Share screen. Tap a contact to share an item. Swipe up to get more options.

K

Anna Medina Kevin Astrid Fanning

N

MichaelMNathan More

Gmail Messages

album

Tap a contact to
share information.

Swipe up for more
share options.

Picture-in-Picture

If you’re watching a video, on a video call, or using navigation, and you change screens,
your video continues to play in a small window on your screen.

» Tap twice to return to it.

» Tap the to close it.

» Tap Home to put the video in a small window.

» Drag video around your screen.

Note: Not all apps support this feature.

Picture-in-Picture mode. Tap the video to open it on your screen.

Learn the basics

Customize your phone

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Redecorate your home screen

Customize your home screen the way you want.

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Touch and hold an empty
spot to change wallpaper.

Tap a shortcut to open.
Touch and hold to move or
delete.

Play Store

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Home screen showing customize options. Touch and hold the home screen to add a widget. Tap an app to open it. Touch and hold it to move or remove it.

» Change your wallpaper: Touch and hold an empty spot on the home screen, then

tap Wallpapers.

» Add a home screen page: Drag an app to the right side of the home screen until a

new page appears. You can add multiple pages.

» Adjust display settings: Adjust brightness, font size, and screen saver. Swipe up >

Settings > Display.

» Rotate: In many apps, the touchscreen switches from portrait to landscape when

you rotate your phone. To turn this on or o, swipe up
Advanced > Auto-rotate screen.

Drag shortcuts on top of
each other to make a
folder.

> Settings > Display >

Choose apps & widgets

» Add apps to the home screen: Swipe up , touch and hold an app, then drag it to

one of your home screen pages.

» Download new apps: Tap Play Store. For more on apps, see App safety.

» Group apps together: Drag one app onto another. Do it again to add more apps to

the folder. To name the folder, tap it and enter a name below the apps.

» See app options: Touch and hold an app. If the app has quick options (shortcuts),

you’ll see a list.

» Add widgets: Touch and hold an empty spot on the home screen, tap Widgets,

touch and hold a widget, then drag it to your home screen.

» Resize widgets: You can resize some widgets—touch and hold a widget until you feel

a vibration, then release. Drag the white circles at the edges to resize.

» Move or delete widgets and apps: Touch and hold a widget or app and drag it to

another spot, another page, or to

Remove.

Note: Removing an app from your home screen doesn’t uninstall the app from your
phone.

Customize sounds & appearance

Customize your phone’s sounds and display settings:

» Set ringtone and notifications: Swipe up > Settings > Sound.

Tip: Set notification sounds for individual apps within the app’s settings.

» Night Light: Set your screen to turn slightly amber colored at night, which may help

you fall asleep. Swipe up

» Add vibrate for calls: To make your phone vibrate, swipe up > Settings >

Sound and tap Also vibrate for calls. To silence incoming calls, see Do not disturb.

» Set a ringtone for a contact: Swipe up > Contacts, tap the contact, then tap

> Set ringtone.

Menu

» Change language: Swipe up > Settings > System > Languages & input >

Languages.

» Adjust font size: Swipe up > Settings > Display > Advanced > Font size.

> Settings > Display > Night Light.

Customize your phone