Page 1
TM
MOTO
WX345
Getting Started Guide
Page 2
Page 3
1Congratulations
Congratulations
MOTO™ WX345
Your MOTO WX345 phone is loaded with great
features, like photos, music, and web access—all in a
stylish flip design.
• Photos. Take photos and send them to y our friends.
•Music. Instantly play your music. Just open the
music player and select a playlist.
•Web. Surf to your heart’s content. Search, browse,
everything you want to do, all made easier.
We’ve crammed all the main features of your phone
into this handy guide, and in a matter of minutes we’ll
sho w you j ust ho w easy y our phone is to use. You may
be surprised at what you discover.
Note: Certain apps and features may not be available
in all countries.
Caution: B efor e assembli ng, c harging, or usi ng your
phone for the first time, please read the important
legal and safety informati on packaged with your
product.
Page 4
2 Congratulations
More
• Support: Go to www.motorola.com/support.
• Accessories: Find accessorie s for your phone at
www.motorola.com/products
.
Page 5
3Your phone
Your phone
the important keys & connectors
Note: Your phone mig ht l ook a little different.
Right Soft KeyLeft Soft Key
Volume Keys
Micro USB
Connector
3.5mm Headset
Jack
Select Key
Select highlighted
option.
Back Key
Camera Key
Send Key
Make & answer
calls.
Power/End
Key
Turn on/off, hang up,
exit menus.
Navigation Key
Scroll up/down/
left/right.
Page 6
4
Contents
Let’s go. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Music player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Tips & tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Manage your life. . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Bluetooth® wireless. . . . . . . . . . . . . . . . . . . . . . . . 31
Memory card & USB . . . . . . . . . . . . . . . . . . . . . . . 33
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . 40
Page 7
5Let ’s go
Let’s go
let’s get yo u up and running
Assemble & charge
Caution: Please read “Battery Use & Saf ety” on
page 40.
1 cover off 2 SIM card in
3 microSD car d in 4 batter y i n
5 cover on 6 charge up
4
H
Page 8
6 Let’s go
Tip: To remove the microSD memory card, depre ss
the retainer tab (us e a coin or other similar object),
then slide the card out with your thumb.
Turn it on & off
To turn your phone on or off,
press and hold the Power/End
key .
Make & answer calls
To make a call from the home scr een, enter a number,
then press the Send key .
To answer a call, press . To turn of f the incomi ng
call alert, press
Reject
.
To end a call, pres s the Power/End key .
Cool content & more
Surf the w eb f or cool cont ent and more ( see“W eb” on
page 22). An optional microSD memor y card can be
installe d in y ou r p hone—y o u ca n lo ad it up with mu sic,
photos, and videos from your co mputer (see “Memory
card & USB” on page 33).
Page 9
7Keys
Keys
a few essentials
Menu navigation
1 F rom th e home screen, press
Menu
(left soft key) to open
the app menu.
Tip: You can also press the
Select key to open the
app menu.
2 Press the Navigation key
up, down, left or right to
scroll and highlight a menu
option.
3 Press the Select key to
select the highlighted option .
Shortcut keys
F rom the home screen pres s , up, down, left or right
to quickly open
Music player, Contacts, Messages
, or
User profiles
.
Page 10
8 Keys
Adjust volume
Press the vo l ume ke ys on the side of yo ur phone to
change the ring volume (in t he home screen), or the
earpiec e volume (during a call).
When playing music or video files, press the volume
keys to a dju s t med ia vol u me.
Page 11
9Home screen
Home screen
quick access to the things you need most
Quick st ar t: Home screen
The home screen gives you all your latest information
in one place. It’s what you see when you turn on the
phone or press from a menu. It’s basically like th i s:
Note: Your home screen mi ght l ook a little different.
10:18AM
10:18 AM10:18 AM10:18 AM
BrowserMenu
10/12/201210/12/201210/12/2012
Status Indicators
Right Soft Key
Left Soft Key
Press to open app menu.
Page 12
10 Home screen
App menu
All the apps on your phone are shown in your app
menu.
To open the app me nu, from the home screen, press
Menu
(left soft key) or . Press up, down, left or
right to highlight a menu opti on, then press to
select the highlighted option. You can press to
return to the home screen at any time.
Phone st atus & notificati ons
The status bar a t t he top of the screen c ontains icons
that tell you about messages and phone status.
status indicators
Signal Strength Ring Only
GPRS Vib rate Only
Bluetooth® Vibrate and Ring
Radio Vib ra te then Ring
Alarm Clock Headset
New Message Battery
Page 13
11Calls
Calls
it’s good to talk
In-call options
During a call, press
Spkr On
to use the handsfree
speakerphone.
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
Tip: To mute your call, press
Options
>
Mute
.
Recent calls
1 From the home screen, press to see a list of
recent ca l l s.
2 Highlight a call and press to call it. To see call
details, press
Options
>
View
Page 14
12 Calls
Emergency calls
Note: Your service provider programs one or more
emergency phone numbers (such as 911 or 112) that
you can call under a ny cir cumstances, e v en when you r
phone i s locked. Emergency numbers vary by country.
Your pre -programmed emergency number(s) may not
work in all locations, and sometimes an emergency
call cannot be placed due to network, environmental,
or interference issues.
1 Enter the emergency number in the home screen.
2 Press to call the emergency number.
Cool down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, “Cool
Down” message scree ns wil l appe ar. To av oid possibl e
damage to your battery and phone, you should follow
these ins t ructions until the phone is within its
recommended temperature range. When your phone
is in “Co ol Down” mode, only em ergency calls can
be made.
Page 15
13Contacts
Contacts
contacts like you’ve never had before
Quick st ar t: Cont acts
Find it: >
Contacts
Tip: To see more contacts, press up or down.
Contacts
Add new contact
Lisa Lindsay
2125550707
aba
12:14AM
BackOptions
Text Entry Mode
Select to view, call, edit,
delete, copy, move, or send
the selected contact.
Search for a contact.
Press to scroll up/down
through the contact list.
Page 16
14 Contacts
Create cont acts
Find it: >
Contacts
>
Add n ew contact
Alternativel y, you can enter a phone number in the
home screen, then press
Options
>
Save to Phonebook
.
Enter the contact name and details. When you’re
finis hed, press
OK
>
Yes
to save.
Call cont acts
Scroll to a contact and press .
Page 17
15Messaging
Messaging
sometimes it’s better 2 say it in a message
Create & send messages
Find it: >
Messages
>
Create message
Use the keypad to enter you r message. P res s
Options
to insert a picture, sound, or video. When you finish
creating the message, press
Options
>
Send to
to
enter phone numbers or select message recipients
from your phonebook. To send the message,
press
Options
>
Send
.
Receive a message
When you receive a message, your phone plays an
alert and shows the new message indicator at the
top of the screen.
To read the new message, press
View
.
To read messages s t ored in your inbox, press
>
Messages
>
Inbox
.
Page 18
16 Photos
Photos
see it, capture it, share it!
Find it: Press Camera
Tip: You can also press >
Multimedia
>
Camera
.
To take the photo, press .
Your pho ne saves the photo, an d briefly shows the
photo in the screen.
• To send the photo in a message, press
Options
>
Send
.
250
1
x
Options
Shots Remaining
(Phone Memory)
Select to adjust camera
settings.
Press up/down
to zoom in/out.
Press right to change
to video recorder.
Page 19
17Photos
• To delete the photo, press
Options
>
Delete
.
To see photos you’ve taken, press >
My Folder
>
Phone
or
Memory car d
>
Open
>
Photos
.
To record a video, go to the camera view finder screen
and pres s right to change to the vi deo recorder.
Altern atively, you can press >
Multimedia
>
Video recorder
.
Page 20
18 Music player
Music player
when music is what you need...
Get mu s ic
You can transfer music from your compu t er to your
phone by using a USB c onnection.
For more information on transferring music, see “USB
drag & drop” on pa ge 34.
Note: C opyri ght—do you ha ve the right? Al way s fo llow
the r ules. See “Content Copyright” in your legal and
safety information.
Play music
To create a music playlist:
Find it: >
Multimedia
>
Music player
>
My playlists
, press
Options
>
New playlist
1 Enter a name for the playlist, then press
Options
>
Done
.
2 Selec t the pla ylis t name, then press
Load
>
Options
>
Add
to add a song from your phone or memo ry
card.
3 If necessary, select
Phone
or
Memory card
to
specify where the song file is located, then
press
Open
.
Page 21
19Music player
4 Scroll to the song, and press
OK
to add it to the
playlist. Repeat to add other songs to the playlist.
To play a playlist, select it and press
Load
>
Options
>
Play
.
To delete a playlist, select it and press
Delete
.
To adjust music player settings, when the player is
r unning, press
Options
>
Settings
>
Player settings
.
Page 22
20 Radio
Radio
news and music on the go
Note: The FM radio only works when an optional
wired headset accessory is plugged into the phone’s
headset jack.
Find it: >
Multimedia
>
FM radio
To tune a station, press or .
Press
Options
to see radio options:
options
Radio ON(OFF)
Turn the radio on and off.
Channel list
Store up to nine radio
channels.
Manual input
Enter a channel frequency.
Auto search
Automatically searc h for radio
channels and store them to
the ch annel list.
Settings
Activate background play,
activate the loudspea ker, set
recording format, audio
quality, and storage loc ation.
Record
Reco rd radio programs.
Page 23
21Radio
Append
Return to the pre vious
recorded file and continue
recording to the same file.
File list
Manage recorded files.
options
Page 24
22 Web
Web
surf the web with your phone
Note: To use the bro ws er, you must hav e data service
activated for your account (additional fees may apply
for this service).
Use your phone’s browser to surf your favorite web
sites, upload video s to a video blo g, and downloa d files
and applications to your phone. L og onto your
internet-based email account to check your email.
Find it: >
Browser
>
Internet service
Note: If you can’t connect, contac t your service
provider.
To...
Go to your
home page
Select
Homepage
.
Go to a web page Select
Input address
.
Bookmark a web
page
Press
Options
>
Add to Bookmarks
.
Go to a link on a
web pa ge
Select the link.
Page 25
23Tips & tricks
Tips & tricks
a few handy hints
To...
Return to
home screen
Press .
See recent
incoming &
outgoing calls
Press >
Recent calls
>
Call history
>
Missed calls
or
Dialed calls
or
Received calls
.
Create a new
contact in your
phonebook
Enter a phone number in the
home screen, then press
Options
>
Save to Phonebook
.
Adjust sound
volume
From the home screen, press
the u p/down volu me keys.
Turn airplane mode
on/off
Press >
Settings
>
Phone settings
>
Flight mode
>
Flight mode
or
Normal mode
.
Page 26
24 Tips & tricks
Batter y tips
Want to extend your battery life? Try these:
• Turn off Bluetooth® power: Press >
Settings
>
Connectivity
>
Bluetooth
>
Power
• Reduce the time your phone display stays on:
Press >
Settings
>
Phone settings
>
Phone settings
>
LCD backlight
, and set
Time (sec)
to a low er setting.
• Turn off the screen saver: Pr ess >
Settings
>
Phone settings
>
Display
>
Screen saver
>
Settings
>
Status
>
Off
, then press
OK
.
Set app menu style Set the app menu to display
as a grid or list: Press
>
Settings
>
Phone settings
>
Display
>
Main Menu Style
>
Matrix
or
List
.
To...
Page 27
25Text entry
Text entry
think keyboard, now think smaller
Use the phone key pad to enter text and create
messages or notes . Indicators at the top right of the
text screen show th e current text entry mode.
Tip: Use your phone’s T9 feature to enter words usi ng
one k e ypr ess pe r letter. The pho ne pre dic ts ea ch word
as you enter it. To activate, press
Options
>
Set T9
>
On
.
To change the text entry mode, pre ss
Options
>
Input method
:
To delete letters to the left of the cursor, press .
To enter sym bols, press
Options
>
Insert symbol
. To
enter a space i n symbol mode, press .
entry modes
ABC
Enter capital letters in the
text field.
abc
Enter low ercase let ters in the
text field.
Abc
Capitalize the fi rs t l etter of a
new sentence.
Numeric
Enter numbers i n the text
field.
Page 28
26 Personalize
Personalize
add your personal touch
Profiles
Your pho ne has different profiles .You can customize
ringto nes, alerts, a nd volumes for each profile.
Find it: >
Settings
>
User profiles
.
You can select these pro f iles:
profiles
General
Standard profile default
setting.
Meeting
Ringtone is off, vibrate is on.
Outdoor
Ringtone and key tone
volume are set to maximum.
Indoor
Vibrate is off, ringtone is on.
Headset
Adjust profile settings for
when a wired headset is
plugged into your phone.
Bluetooth
Adjust profile settings for
when a Bluetooth® headset
is connected to your phone.
Page 29
27Personalize
To change a profile’s settings, pres s
Options
>
Customize
. You can adjust these settings:
Wallpaper
Set the wallpaper (background) imag e i n your home
screen.
Find it: >
Settings
>
Phone settings
>
Display
>
Wallpaper
> picture
settings
Tone settings
Set ringtones for incomi ng
calls and messages, key
tones, and other events.
Volume
Set the volume for ringtones
and key tones.
Alert type
Set to
Ring only, Vib. only
,
Vib. and ring
, or
Vib. then ring
.
Ring t ype
Set to
Single, Repeat
, or
Ascending
.
Extra tone
Play an ex tra tone for
Warning, Error, Camp on
,
and
Connect
.
Answer mode
Set to answer calls by
pressing a ny key.
Page 30
28 Personalize
Screen saver
Select and activate a screen saver image. The screen
saver appears after a specified period of inactivity.
Find it: >
Settings
>
Phone settings
>
Display
>
Screen saver
To turn the screen saver on or off, select
Settings
>
Status
>
On
or
Off
.
To set the delay interval, select
Settings
>
Waiting
>
5sec, 15 sec, 30 sec
, or
1minute
.
To set the screen saver image, select
Select
> picture.
Time & date
To set the t i me and date:
Find it: >
Settings
>
Phone settings
>
Time and date
To show time and date in the home screen.
Find it: >
Settings
>
Phone settings
>
Display>Show date and time
Language
Set menu language.
Find it: >
Settings
>
Phone settings
>
Language
Page 31
29Manage your life
Manage your life
stay on top of things
Calendar
Find it: >
Tools
>
Calendar
To set the calendar view, press
Options
>
Go to monthly view
or
Go to weekly view
.
To add an eve nt, scroll to the day, then press
Options
>
Add event
. You can set three types of
event—
Reminder, Meeting
, or
Course
.
To view an e vent , scroll to the day, then press
Options
>
View
. Select the event to see its details.
When your phone shows/sounds an event reminder,
press
OK
to dismis s the reminder. Press
Snooze
to
delay the reminde r for eight minutes.
Alarms
Find it: >
Tools
>
Alarm
To set an alarm, select it and turn it on, then specify
the alarm time, recurrence, and alert type.
When your phone shows/sounds an alarm,
press
Stop
to turn off the alarm. Pr es s
Snooze
to delay
the alarm for eight mi nutes.
Page 32
30 M anage your life
Tasks
Find it: >
Tools
>
Tasks
To add a task, press
Add
>
Date, Call
, or
Anniversary
.
Calculator
Find it: >
Tools
>
Calculator
World clock
Find it: >
Tools
>
World clock
See the current time in cities around the world.
To set the clock to allow for daylight sa ving time,
press
Options
>
Daylight saving time
>
On
or
Off
.
Airplane mode
Use airplane mode to turn all your wireless
connections off—useful when flying.
Find it:
Settings
>
Phone Settings
>
Flight mode
>
Flight mode
or
Normal mode
.
Note: When you select airplane mode, all wireless
services are disabled. You can then turn Bluetooth®
back on, if permitted by your airlin e. Other wireles s
voice and data services (such as calls and text
messages) remain off in airplan e mode. Emergency
calls t o your region's emergency number (e.g., 911)
can still be made.
Page 33
31Bluetooth® wireless
Bluetooth® wirel e ss
lose the wires and go wireless
Turn Bluetooth power on or off
Find it: >
Settings
>
Connectivity
>
Bluetooth
>
Power
When Bluetooth power is on, the Bluetooth
indic ator appe ars in the home screen.
Note: To extend battery life, turn off Bluetooth power
when not in use.
Connect new devices
To connect with a ne w de vi ce, y o u need to pai r wi th it.
You only need to do this once for each device—to
connect again, see “Reconnect devices” on page 32.
1 Make sure the de vice you are pairing with is in
discoverable mode (see device instructions).
2 Press >
Settings
>
Connectivity
>
Bluetooth
>
Search audio device
.
Note: If Bluetooth power is not turned on, your
phone will ask if yo u want to
Power on
Bluetooth first?
Select
Yes
.
3 Your ph one lists the devices i t f inds within ran ge.
Select a device to connect.
Page 34
32 Bluetooth® wireless
4 If necessary, enter the device passkey (like
0000
) to
connect to the device.
Tip: For specific information about a device, check the
instructi ons that came with it. For more Bluetooth
support, go to www.motorola.com/Bluet oothsupport
.
For maximum Bluetooth secur ity, always connect
Bluetooth devices in a safe, private environment.
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
Reconnect devices
To auto maticall y reconnect your phone with a paired
device, simply turn on the device.
To manually reconnect your phone with a paired
device, select the device name in the
My device
list.
Disconnect devices
To au tomati cally disconnect your ph one from a
paired device , simply turn off the device.
To manually disconnect your phon e from a paired
device, select the device name in the
My device
list.
Page 35
33Memory card & USB
Memory card & USB
load photos, music, and more on your phone
microSD Memor y card
Note: You need an optional microSD memory card
installe d for some features on your phone, like the
music player.
To format your memory card, press
>
My Folder
>
Memory card
>
Format
.
Warning: When you format a memory card, all data on
the card is deleted.
To see files stored on your memory card, press
>
My Folder
>
Memory card
>
Open
.
To copy or move a file from your phone to your
memory card:
1 Press >
My Folder
>
Phone
>
Open
.
2 Select the file, then select
Copy
or
Move
.
3 Select
Memory card
>
Open
.
4 Scroll to the destination folder and press
Options
>
Select
.
Page 36
34 Memory card & USB
USB drag & drop
Note: This feature requires an optiona l access ory.
You can drag & drop your pictures, videos, music, an d
more from your computer to your phone’s memory
card.
Note: C opyri ght—do you ha ve the right? Al way s fo llow
the r ules. See “Content Copyright” in your legal and
safety information.
Note: When your ph one is conn ected to a computer, it
cannot be used for anything else, including making
emergency calls. To restore the phone to normal use,
disconnect it from the compute r.
1 With a memory card inserted
and your phone showing the
home screen, connect a
Motorola micro USB data cable
from y our phone’s micro USB
port to a USB port on your
computer.
2 Your ph one shows a
USB config
dialog. Scroll to
Mass storage
and press
OK
. You can’t use the fil e s
on your memory card while it is connected.
3 On your computer, use the “My Computer”
window to find “R emovable Disk.”
4 Click on the “Removable Disk” icon to access the
memory card.
Page 37
35Memory card & USB
5 Drag & drop fil es between your computer a nd
memory card fol ders.
6 When you’re done, use the “Safely Remove
Hardware” featur e to finish.
Page 38
36 Security
Security
help keep your phone safe
Codes & passwords
Your phone password is originally set to
1234
. If your
service provider didn’t change the ph one password,
you should change it:
Find it: >
Settings
>
Security settings
>
Change password
>
Phone password
.
You can al so change your SIM card PIN and
PIN2
codes.
If you forget your phone password: At the
Input password
prompt, try entering
1234
or the last
f our digits of your phone number. If that doesn’ t work,
contact your service provider.
If you forget other codes: If you forget your SIM PIN
code or PIN2 code, contact your service prov ider.
Lock your phone
You can loc k your phone to k eep others from usi ng it.
You’l l need to enter your four-digi t phone password to
lock or unlock the phone.
To a uto matically lo ck your phone whenever you turn
it off:
Find it: >
Settings
>
Security settings
>
Phone lock
.
Page 39
37Security
To unlock your phone:
When you see
Input password
, enter your f our-d igit
phone password and press
OK
.
Page 40
38
Troubleshooting
we’re here to help
Crash recover y
In the unl ik e ly e vent that your ph one stops respon ding
to key presses, try a quick reset. Remove the back
cover and ba ttery (“Assemble & charge” on page 5),
then re pl a ce and turn on you r pho n e a s us ua l .
Reset
Reset defa ul t factory settings on your phone. You’ll
need to enter your phone password to reset the
phone.
Caution: This op t i on er a ses all in for ma t i o n you have
entered (including contacts and calendar entries) and
content you have downloaded (including pictures,
videos, and music files) stored i n your phone’s
memory. After you erase the information, you can’t
recover it. This option does not delete SIM card or
memory card information.
Find it: >
Settings
>
Restore factory settings
Page 41
39
Service & Repairs
If you have questions or need assistance, we'r e here
to help.
Go to www.motorola.com/repair
(Unit e d Stat e s) or
www.motorola.com/support
(Canada), where you can
select from a number of customer care opti ons. You
can also contact the Motorola Customer Support
Center at 1-800-331-6456 (United States),
1-888-3 90-6456 (TTY/TDD United States for hearing
impair ed), or 1-800-461-4575 (Canada).
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Safety, Regulatory & Legal
Batte r y U se & Sa fe ty
Battery Use & Safety
Important: Handle and stor e batteries properly to avoid injury or damage.
Most battery issues arise from improper handling of batteries, and particularly from
the continued use of damaged batteries.
DON’T s
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to
change the form of your battery.
• Don’ t let the mobile device or battery come in contact with water.*
W ater
can get into the mobile device’ s circuits, leading to corrosion. If the mobile device
and/or battery get wet, have them checked by your service provider or contact
Motorola, even if they appear to be working properly .*
• Don’ t allow the battery to touch metal objects.
If metal object s, such as
jewelry, stay in prolonged contact with the battery contact points, the battery
could become very hot.
• Don’t place your mobile device or battery near a heat source.*
Hig h
temperatures can cause the battery to swell, leak, or malfunction.
• Don’t dry a wet or damp battery with an appliance or heat source
, such as
a hair dryer or microwave oven.
DOs
• Do avoid leaving your mobile device in your car in hi gh temperatures.*
• Do avoid dropping the battery or mobile device.*
Dropping these items,
especially on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile device or
battery has been damaged from dropping or high temperatures.
* Note:
Always make sure that the battery compartment is closed and secure to
avoid direct exposure of the battery to any of these conditions.
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Important: Us e Motorola Original products for quality assurance and
safeguards.
To aid consumers in identifying authentic Motorola batteries from
non-original or counterfeit batteries (that may not have adequate safety protection),
Motorola provides holograms on its batteries. Consumers should confirm that any
battery they purchase has a “MotorolaOriginal” hologram.
Motorola recommends you alw ays use Motorola-branded batteries and
chargers.
Motorola mobile devices are designed to work with Motorola batteries.
If you see a message on your display such as
Invalid Battery
or
Unable to Charge
, take the following steps:
•
Remove the battery and inspect it to confirm that it has a “Motorola Original”
hologram;
•
If there is no hologram, the battery is not a Motorola battery;
•
If there is a hologram, replace the battery and try charging it again;
•
If the message remains, contact a Motorola authorized service center.
Important:
Motorola’ s warranty does not cover damage to the mobile device caused
by non-Motorola batteries and/or chargers.
Warning:
Use of a non-Motorola battery or charger may present a risk of fire,
explosion, leakage, or other hazard.
Proper and safe battery disposal and recycling:
Proper battery disposal is not
only important for safety , it benefits the environment. Consumers may recycle their
used batteries in many retail or service provider locations. Additional information on
proper disposal and recycling may be found on the Web:
•
www.motorola.com/recycling
•
www.rbrc.org/call2recycle/
(in Englishonly)
Disposal:
Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling
organizations for more information on how to dispose of batteries.
Warning:
Never dispose of batteries in a fire because they may explode.
032375o
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Battery Charging
Battery Charging
Notes for charging your produ ct’s battery:
•
During charging, keep your battery and charger near room temperature for
effi cie nt batter y charging.
•
New batteries are not fully charged.
•
New batteries or batteries stored for a long time may take more time to charge.
•
Motorola batteries and charging systems have circuitry that protects the battery
from damage from overcharging.
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel
of a vehicle. Using a mobile device or accessory for a call or other application while
driving may cause distraction. Using a mobile device or accessory may be prohibited
or restricted in certain areas, always obey the laws and regulations on the use of
these products.
While driv ing, NEVER:
•
Type or r ead te xts .
•
Enter or review written data.
•
Surf the web.
•
Input navigation information.
•
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
•
Keep your eyes on the road.
•
Use a handsfree device if available or required by law in your area.
•
Enter destination information into a navigation device
before
driving.
•
Use voice activated features (such as voice dial) and speaking features (such as
audible directions), if available.
•
Obey all local laws and regulations for the use of mobile devices and accessories
in the vehicle.
•
End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” in this guide and at
www.motorola.com/callsmart
(in English only).
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Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when exposed to
flashing lights, such as when playing videos or games. These may occur even if a
person has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult with your physician before playing videos or games or
enabling a flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following symptoms occur:
convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or
disorientation. It is always a good idea to hold the screen away from your eyes,
leave the lights on in the room, take a 15-minute break every hour, and stop use if
you are tired.
Caution About High Volume Usage
Warning:
Exposure to loud noise from any source for extended
periods of time may affect your hearing. The louder the volume sound
level, the less time is required before your hearing could be affected.
To prote ct your hear i ng:
•
Limit the amount of time you use headsets or headphones at high volume.
•
Avoid turning up the volume to block out noisy surroundings.
•
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness
in your ears, ringing in your ears, or muffled speech, you should stop listening to the
device through your headset or headphones and have your hearing checked.
For more information about hearing, see our Web site at
direct.motorola.com/
hellomoto/nss/AcousticSafety.asp
(in English only).
Repetitive Moti on
When you repetitively perform actions such as pressing keys or entering
finger-written characters, you may experience occasional discomfort in your hands,
arms, shoulders, neck, or other parts of your body. If you continue to have discomfort
during or after such use, stop use and see a physician.
[Nov0109]
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Small Children
Keep your mobile de vice and its accessories away from small children.
These products are not toys and may be hazardous to small children. For example:
•
A choking hazard may exist for small, detachable parts.
•
Improper use could result in loud sounds, possibly causing hearing injury.
•
Improperly handled batteries could overheat and cause a burn.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if
the product is dropped on a hard surface or receives a substantial impact. If glass
breaks, do not touch or attempt to remove. Stop using your mobile device until the
glass is replaced by a qualified service center.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and
can include fueling areas, such as below decks on boats, fuel or chemical transfer or
storage facilities, or areas where the air contains chemicals or particles, such as
grain dust, or metal powders.
When you are in such an area, turn off your mobile device, and do not remove,
install, or charge batteries. In such areas, sparks can occur and cause an explosion
or fire.
Symbol Key
Your battery , charger, or mobile device may contain symbols, defined as follows:
Symbol Definition
Important safety in formatio n fo llows.
032374o
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Radio Frequency (RF) Energy
Expos ure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives
and transmits RF energy. When you communicate with your mobile device, the
system handling your call controls the power level at which your mobile device
transmits.
Your mobile device is designed to comply with local regulatory requirements in your
country concerning exposure of human beings to RF energy.
RF Ene r gy Operat ional P r ecautions
For optimal mobile device performance, and to be sure that human exposure to RF
energy does not exceed the guidelines set forth in the relevant standards, always
follow these instructions and precautions:
Do not dispose of your battery or mobile device in a fire.
Y our battery or mobile device may require recycling in
accord anc e with local law s . C onta ct your loca l regulatory
authoritie s fo r more information .
Do not dispose of your battery or mobile device with your
household waste. See “Recycling” for more information.
For indoor use only.
Listening at full volume to music or voice through a headset may
damage your hearing.
Symbol Definition
032376o
032375o
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•
When placing or receiving a phone call, hold your mobile device just like you
would a landline phone.
•
If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved clip, holder, holster , case, or body harness. If you
do not use a body-worn accessory supplied or approved by Motorola, keep the
mobile device and its antenna at least 2.5 centimeters (1 inch) from your body
when transmitting.
•
Using accessories not supplied or approved by Motorola may cause your mobile
device to exceed RF energy exposure guidelines. For a list of Motorola-supplied
or approved accessories, visit our Web site at:
www.motorola.com
.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external
sources if inadequately shielded, designed, or otherwise configured for RF energy
compatibility. In some circumstances, your mobile device may cause interference
with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do
so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline
staff. If your mobile device offers an airplane mode or similar feature, consult airline
staff about using it in flight.
Implantable Medical Devices
If you ha v e an implantable medical d e vic e , such as a pac e maker or d e fibrillat or,
consult your physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
•
AL WA YS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
•
DO NOT carry the mobile device in the breast pocket.
•
Use the ear opposite the implantable medical device to minimize the potential
for interference.
•
Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
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Read and follow the directions from the manufacturer of your implantable medical
device. If you have any questions about using your mobile device with your
implantable medical device, consult your healthcare provider .
Specific Absorption Rate (IEEE)
SAR (IEEE)
Your model wireless phone meet s t he governmental
requireme nt s fo r ex posure to radio waves.
Your mobile device is a radio transmitter and receiver . It is designed and
manufactured to not exceed limits for exposure to radio frequency (RF) energy set by
the Federal Communications Commission (FCC) of the U.S. Government and by the
Canadian regulatory authorities. These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by independent scientific
organizations through periodic and thorough evaluation of scientific studies. The
standards include a substantial safety margin designed for the safety of all persons,
regardless of age or health, and to account for any variations in measurements.
The exposure standard for mobile devices employs a unit of measurement known as
the Specific Absorption Rate (SAR). The IEEE SAR limit set by the FCC and by the
Canadian regulatory authorities is 1.6 watts per kilogram (W/kg), averaged over one
gram of tissue. T ests for SAR are conducted using procedures accepted by the FCC
and by Industry Canada with the mobile device transmitting at its highest certified
power level in all tested frequencies. Although the SAR is determined at the highest
certified power level, the actual SAR level of the mobile device while operating can
be below the maximum value. This is because the mobile device is designed to
operate at multiple power levels so as to use only the power required to reach the
network. In general, the closer you are to a wireless base station, the lower the
power output.
Before a mobile device is available for sale to the public in the U.S. and Canada, it
must be tested and certified to the FCC and Industry Canada that it does not exceed
the limit established by each government for safe exposure. The tests are performed
in positions and locations (e.g., at the ear and worn on the body) submitted to the
FCC and available for review by Industry Canada. The highest SAR value for this
mobile device when tested for use at the ear is 1.40 W/kg, and when worn on the
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body , as described in this guide, is 1.46W/kg. The SAR value for this mobile device
in its data transmission mode (body-worn use) is 1.46 W/kg. Body-worn
measurements can differ, depending upon available accessories and regulatory
requirements. The SAR information includes the Motorola testing protocol,
assessment procedure, and measurement uncertainty range for this product.
While there may be differences between the SAR levels of various mobile devices
and at various positions, they meet the governmental requirements for safe
exposure. Please note that improvements to this product model could cause
differences in the SAR value for later products; in all cases, products are designed to
be within the guidelines.
Additional information on SAR can be found on the Cellular Telecommunications
&Internet A s sociatio n (CT I A) Website:
http://www.phonefacts.net
or the Canadian Wireless Telecommunications Association (CWTA) Website:
http://www.cwta.ca
Information from the World Health
Organization
WH O In fo rmation
“A large number of studies have been performed over the last two decades to
assess whether mobile phones pose a potential health risk. To date, no adverse
health effects have been established for mobile phone use.”
Source: WHO Fact Sheet 193
Further information:
http://www.who.int/emf
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FCC Declaration of Conformity
FCC DoC
Per FCC CFR 47 Part 2 Section 2.1077(a)
Resp onsible Party Name: M o to ro la Mobility, Inc.
Address: 600 N US Highway 45
Libertyville, IL 60048 USA
Hereby declares that the product:
Product Name: W418G, WX345
FCC ID: IHDP56LJ5
Conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
FCC Notice to Users
FCC Notice
The following stat ement applies to all products that have received FCC
approval. Applicable products bear the FCC logo, and/or an FCC ID in the
format FCC ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by the user.
Any changes or modifications could void the user’s authority to operate the
equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
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50
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Industry Canada Notice to Users
Indu s t ry Canada Notic e
Operation is subject to the following two conditions: (1) This device may not cause
interference and (2) This device must accept any interference, including interference
that may cause undesired operation of the device. See RSS-GEN 7.1.5. This Class B
digital apparatus complies with Canadian ICES-003.
Smart Practices Whil e Driving
Driving Safety
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obe y th em. The use of
these devices may be prohibit ed or re stricted i n certain areas—for
example, handsfree use only may be required. Go to
www.motorola.com/callsmart
(in English only) for more information.
Your mobile device lets you communicate by voice and data—almost anywhere,
anytime, wherever wireless service is available and safe conditions allow . When
driving a car , driving is your first responsibility. If you choose to use your mobile
device while driving, remember the following tips:
• Get to know your M otorola mobile device and its feat ures such as speed
dial, redial and voice dial.
If available, these features help you to place your
call without taking your attention off the road.
• When available, use a handsfree device.
If possible, add an additional layer
of convenience to your mobile device with one of the many Motorola Original
handsfree accessories available today.
• Position your mobile device withi n easy reach.
Be able to access your
mobile device without removing your eyes from the road. If you receive an
incoming call at an inconvenient time, if possible, let your voicemail answer it for
you.
• Let the per son you are speaki ng with know you ar e driving; if necessary ,
suspend the call in heav y traffic or hazardous weather conditions.
Rain,
sleet, snow , ice, and even heavy traffic can be hazardous.
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• Do not take notes or look u p phone nu mbers while driving.
Jotting down a
“to do” list or going through your address book takes attention away from your
primary responsibility— driving safely .
• Dial sensibly and as s e s s the traffic; if possible, place calls when your
car is not moving or before pulling into traffic.
If you must make a call while
moving, dial only a few numbers, check the road and your mirrors, then continue.
• Do not engage in stressful or emotional conversations that may be
distracting.
Make people you are talking with aware you are driving and
suspend conversations that can divert your attention away from the road.
• Use your mobile devic e to call for help.
Dial 911 or other local emergency
number in the case of fire, traffic accident, or medical emergencies (wherever
wireless phone service is available).
• Use your mobile device to help others in emergencies.
If you see an auto
accident, crime in progress, or other serious emergency where lives are in
danger, call 911 or other local emergency number (wherever wireless phone
service is available), as you would want others to do for you.
• Call roadside assistance or a special non-emergency wireless
assistance number when necessary.
If you see a broken-down vehicle
posing no serious hazard, a broken traffic signal, a minor traffic accident where
no one appears injured, or a vehicle you know to be stolen, call roadside
assistance or other special non-emergency wireless number (wherever wireless
phone service is available).
Privacy & Data Security
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone.
Because some features of your mobile device may affect your privacy or data
security, please follow these recommendations to enhance protection of your
information:
• Monitor access
— Keep your mobile device with you and do not leave it where
others may have unmonitored access. Lock your device’s keypad where this
feature is available.
• Keep software up to date
—If Motorola or a software/application vendor
releases a patch or software fix for your mobile device that updates the device’s
securi t y, install i t as soon as possible.
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• Secure Personal Information
—Your mobile device can store personal
information in various locations including your SIM card, memory card, and
phone memory. Be sure to remove or clear all personal information before you
recycle, return, or give away your device. You can also backup your personal data
to transfer to a new device.
Note:
For information on how to backup or wipe data from your mobile device,
go to
www.motorola.com/support
• Online accoun ts
—Some mobile devices provide a Motorola online account
(such as MOTOBLUR). Go to your account for information on how to manage the
account, and how to use security features such as remote wipe and device
location (where available).
• Applications
—Install third party applications from trusted sources only.
Applications can have access to private information such as call data, location
details and network resources.
• Location-based information
— Location-based information includes
information that can be used to determine the approximate location of a mobile
device. Mobile phones which are connected to a wireless network transmit
location-based information. Devices enabled with GPS or AGPS technology also
transmit location-based information. Additionally , if you use applications that
require location-based information (e.g. driving directions), such applications
transmit location-based information. This location-based information may be
shared with third parties, including your wireless service provider, applications
providers, Motorola, and other third parties providing services.
• Other informatio n your device may transmit
—Y our device may also transmit
testing and other diagnostic (including location-based) information, and other
non-personal information to Motorola or other third-party servers. This
information is used to help improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may
impact your privacy or data security, please contact Motorola at
privacy@motorola.com
, or contact your service provider.
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Use & Care
Use & Care
To care for your Motorola mobile device, please observe the following:
liquids
Don’t expose your mobile device to water, rain, extreme humidity,
sweat, or other liquids. If it does get wet, don’t try to accelerate drying
with the use of an oven or dryer, as this may damage the mobile device.
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C
(14°F) or above 60°C (140°F). Don’t recharge your mobile device in
temperatures below 0°C (32°F) or above 45°C (113°F)
microwaves
Don’t try to dry your mobile device in a microwave oven.
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other
inappropriate materials.
cleaning solutions
T o clean your mobile device, use only a dry soft cloth. Don’t use alcohol
or other cleaning solutions.
shock and vibration
Don’t drop your mobile device.
protection
To help protect your mobile device, always make sure that the battery
compartment and any connector covers are closed and secure.
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Recycling
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such
as chargers, headsets, or batteries) with your household waste, or in a
fire. These items should be disposed of in accordance with the national
collection and recycling schemes operated by your local or regional
authority . Alternatively , you may return unwanted mobile devices and electrical
accessories to any Motorola Approved Service Center in your region. Details of
Motorola approved national recycling schemes, and further information on Motorola
recycling activities can be found at:
www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with
national collection and recycling requirements. Please contact your regional
authorities for more details.
California Perchlorate Label
Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed
circuit board that may contain very small amounts of perchlorate. In such cases,
California law requires the following label:
Perchlorate Material – special handling may apply when the battery is recycled or
disposed of. See
www.dtsc.ca.gov/hazardouswaste/perchlorate
There is no special handling required by consumers.
Hearing Aid Compatibility with Mobile
Phones
Hearing Aid Co mpatibility
Some Motorola phones are measured for compatibility with hearing aids. If the box
for your particular model has “Rated for Hearing Aids” printed on it, the following
explanation applies.
When some mobile phones are used near some hearing devices (hearing aids and
cochlear implants), users may detect a buzzing, humming, or whining noise. Some
hearing devices are more immune than others to this interference noise, and phones
also vary in the amount of interference they generate.
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The wireless telephone industry has developed ratings for some of their mobile
phones, to assist hearing device users in finding phones that may be compatible
with their hearing devices. Not all phones have been rated. Phones that are rated
have the rating on their box or a label on the box. T o maintain the published Hearing
Aid Compatibility (HAC) rating for this mobile phone, use only the original equipment
battery model.
The ratings are not guarantees. Results will vary depending on the user’ s hearing
device and hearing loss. If your hearing device happens to be vulnerable to
interference, you may not be able to use a rated phone successfully . Trying out the
phone with your hearing device is the best way to evaluate it for your personal
needs.
M-Ratings:
Phones rated M3 or M4 meet FCC requirements and are likely to
generate less interference to hearing devices than phones that are not labeled. M4
is the better/higher of the two ratings.
T-Ratings:
Phones rated T3 or T4 meet FCC requirements and are likely to be more
usable with a hearing device’ s telecoil (“T Switch” or “Telephone Switch”) than
unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing
devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference.
Your hearing device manufacturer or hearing health professional may help you find
results for your hearing device. The more immune your hearing aid is, the less likely
you are to experience interference noise from mobile phones.
Software Copyright Notice
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software
stored in semiconductor memories or other media. Laws in the United States and
other countries preserve for Motorola and third-party software providers certain
exclusive rights for copyrighted software, such as the exclusive rights to distribute
or reproduce the copyrighted software. Accordingly, any copyrighted software
contained in Motorola products may not be modified, reverse-engineered,
distributed, or reproduced in any manner to the extent allowed by law . Furthermore,
the purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third-party software provider, except for the
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normal, non-exclusive, royalty-free license to use that arises by operation of law in
the sale of a product.
Content Copyright
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of
the Copyright Laws of the United States and other countries. This device is intended
solely for copying non-copyrighted materials, materials in which you own the
copyright, or materials which you are authorized or legally permitted to copy. If you
are uncertain about your right to copy any material, please contact your legal
advisor .
Export Law Assurances
Export L a w
This product is controlled under the export regulations of the United States of
America and Canada. The Governments of the United States of America and Canada
may re strict the exp ortatio n or re-e xport ation o f this prod uct to certain destinatio ns .
For further information contact the U.S. Department of Commerce or the Canadian
Department of Foreign Affairs and International Trade.
Product Registration
Registra ti on
Online Product Registration:
www.motorola.com/us/productregistration
Product registration is an important step toward enjoying your new Motorola
product. Registering permits us to contact you for product or software updates and
allows you to subscribe to updates on new products or special promotions.
Registration is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service
of your Motorola Personal Communications Product you will need to provide a copy
of your dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
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Motorola Li mited Wa rrant y for the Unite d
States and Canada
Warranty
What D oes this Warranty Cover?
Subject to the exclusions contained below , Motorola Mobility, Inc. warrants its
mobile telephones (“Products”), Motorola-branded or certified accessories sold for
use with these Products (“Accessories”), and Motorola software contained on
CD-ROMs or other tangible media and sold for use with these Products (“Software”)
to be free from defects in materials and workmanship under normal consumer usage
for the period(s) outlined below. This limited warranty is a consumer's exclusive
remedy , and applies as follows to new Motorola Products, Accessories, and
Software purchased by consumers in the United States or Canada, which are
accompanied by this written warranty:
Products and Accessories
Products Covered Length of Coverage
Products and Accessories
as
defined above, unless otherwise
provided for below.
One (1) year
from the date of purchase by
the first consumer purchaser of the product
unless otherwise provided for below.
Decorative Accessories and
Cases.
Decorative covers,
bezels, PhoneWrap™ covers and
cas es.
Limited lifetim e w arranty
for the
lifetime of ownership by the first consumer
purchaser of the product.
Monaural Headsets.
Ear buds
and boom headsets that transmit
mono sound through a wired
connection.
Limited lifetim e w arranty
for the
lifetime of ownership by the first consumer
purchaser of the product.
Products and Accessories
that are Repaired or
Replaced.
The balance of the original warranty or
for ninety (90) days
from the date
returned to the consumer , whichever is
longer .
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58
Exclusions (Products and A ccessorie s)
Normal W ear and Tear.
Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Batteries.
Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse.
Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like,
extreme heat, or food; (c) use of the Products or Accessories for commercial
purposes or subjecting the Product or Accessory to abnormal usage or conditions; or
(d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Mo torola Products and Accessories.
Defects or damage that result
from the use of non-Motorola branded or certified Products, Accessories, Software
or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification.
Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or modification in
any way by someone other than Motorola, or its authorized service centers, are
excluded from coverage.
Altered Products.
Products or Accessories with (a) serial numbers or date tags
that have been removed, altered or obliterated; (b) broken seals or that show
evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming
or non-Motorola housings, or parts, are excluded from coverage.
Communication Services.
Defects, damages, or the failure of Products,
Accessories or Software due to any communication service or signal you may
subscribe to or use with the Products Accessories or Software is excluded from
coverage.
Software
Products Covered Length of Coverage
Software.
Applies only to physical defects in the
media that embodies the copy of the software (e.g.
CD-ROM, or floppy disk).
Ninety (90) days
from
the date of purchase.
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59
Exclusions (Sof t w are)
Software Em bodied in Physical Media.
No warranty is made that the software
will mee t your require ments or w ill work in c om b in a tio n with a n y h a rd ware or
software applications provided by third parties, that the operation of the software
products will be uninterrupted or error free, or that all defects in the software
products will be corrected.
Software NOT Embodied in Physical Media.
Software that is not embodied in
physical media (e.g. software that is downloaded from the Internet), is provided “as
is” and without warranty .
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair , replace or refund the purchase price
of any Products, Accessories or Software that does not conform to this warranty . We
may use functionally equivalent reconditioned/refurbished/pre-owned or new
Products, Accessories or parts. No data, software or applications added to your
Product, Accessory or Software, including but not limited to personal contacts,
games and ringer tones, will be reinstalled. To avoid losing such data, software, and
applications, please create a back up prior to requesting service.
How to Obtain Warranty Service or Other
Information
You will receive in structions on h o w to ship the Pr od u c ts , A cc e ss o ries o r S o ftware,
at your expense, to a Motorola Authorized Repair Center . T o obtain service, you must
include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name of your service provider, if
USA
1-800-331-6456
Canada
1-800-461-4575
TTY
1-888-390-6456
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60
applicable; (d) the name and location of the installation facility (if applicable) and,
most importantly; (e) your address and telephone number .
What Other Limitations are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMIT ATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRAN T Y, OTHERWISE
THE REP AIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER TH IS EXPRESS
LIMITED W A RRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS
PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO
EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAM AGES IN EXCESS O F THE PURCHASE PRICE OF
THE PRODUCT, ACCESSORY OR SO FTWARE, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAM AGES OF ANY KIND, OR LOSS OF REVENUE OR
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTW ARE OR
APPLICATIONS OR OTHER FINAN CIAL LOS S ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR
SOFTW ARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LA W.
Some states and juri sdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of an
implied warranty, so the above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights, and you may also have
other rights that vary from state to state or from one jurisdiction to another.
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61Troubleshooting
Copyright & Trademarks
Moto ro la Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libert y vi l l e, I L 60048
www.motorola.com
Note:
Do not ship your product to the above address. If you need to return your
product for repairs, replacement, or warranty service, please contact the Motorola
Customer Support Center at:
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be
available in all areas; additional terms, conditions and/or charges may apply .
Contact your service provider for details.
All features, functionality, and other product specifications, as well as the
information contained in this guide, are based upon the latest available information
and believed to be accurate at the time of printing. Motorola reserves the right to
change or modify any information or specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of
Motorola Trademark Holdings, LLC. All other product or service names are the
property of their respective owners.
© 2010 Motorola Mobility, Inc . All rights reserved.
Caution:
Changes or modifications made in the radio phone, not expressly approved
by Motorola, will void the user’s authority to operate the equipment.
Product ID:
MOTO
WX345
Manual Number: 68014090002-A
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62 Troubleshooting
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accessories
more information
GO TO
accessories: www.motorola.com
guides: www.motorola.com/support
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