
HELLOMOTO
Introducing your new
MOTO
™ W233 Renew wireless phone! It’s an environmentally responsible phone with a sleek
design that you can feel good about owning.
live a greener life
Your new phone does its part to reduce its climate impact by minimizing its carbon footprint through more efficient

Here’s a quick anatomy lesson:
Charge phone,
connect to computer.
Listen to music.

A few menu basics:
Internet
WED 12/30/10
Home Screen Main Menu
Press & hold the
1
Press the
Navigation Key S
up/down/left/right to
highlight a menu
feature.
3

contents
menu map . . . . . . . . . . . . . . . . . 6
Use and Care . . . . . . . . . . . . . . . 8
get started . . . . . . . . . . . . . . . . . 9
about this guide . . . . . . . . . . . 9
codes & passwords . . . . . . . 19
lock & unlock phone. . . . . . . 19
memory card setup . . . . . . . 20
tips & tricks . . . . . . . . . . . . . . . 21
calls. . . . . . . . . . . . . . . . . . . . . 28
redial a number . . . . . . . . . . 28
recent calls . . . . . . . . . . . . . 28
return a missed call . . . . . . . 29

text entry (continued)
symbol method . . . . . . . . . . 37
delete letters & words. . . . . 37
messages . . . . . . . . . . . . . . . . 38
send a message . . . . . . . . . 38
receive a message . . . . . . . 38
voicemail . . . . . . . . . . . . . . . 39
EU Conformance. . . . . . . . . . . 51
Safety Information . . . . . . . . . 54
Industry Canada Notice . . . . . 57
FCC Notice. . . . . . . . . . . . . . . . 57
Warranty . . . . . . . . . . . . . . . . . 58
Hearing Aids . . . . . . . . . . . . . . 61
WHO Information . . . . . . . . . . 62

Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kind dust and dirt
Don’t expose your phone to water, rain, extreme
humidity, sweat, or other moisture. If it does get
Don’t expose your phone to dust, dirt, sand, food,
or other inappropriate materials.

get started
2
Press the navigation keyS to scroll to
À Call History
, and presss to select it.
3
Press
S
to scroll to
Received Calls
, and presss to
select it.
CAUTION: Before using the
phone for the first time, read the
Important Safety and Legal

SIM card
Yo u r Subscriber Identity Module (SIM) card contains
personal information like your phone number and
contacts. It can also contain your voicemail and text
message settings.
If you put your SIM card in another phone, that phone
memory card
You can use a removable microSD memory card
up to 2 GB (greater than 1 GB capacity is
guaranteed only for SanDisk microSD cards) to store
multimedia objects, such as pictures and music. We
recommend that you only use Motorola approved
memory cards, such as SanDisk memory cards. Other

battery
battery use & safety
IMPORTANT: HANDLE AND STORE BATTERIES
PROPERLY TO AVOID INJURY OR DAMAGE.
Most battery issues arise from improper handling
of batteries, and particularly from the continued use
• Don’t allow the battery to touch metal
objects.
If metal objects, such as jewelry, stay
in prolonged contact with the battery contact
points, the battery could become very hot.
• Don’t place your battery near a heat source.
Excessive heat can damage the phone or the
battery. High temperatures can cause the

• Do contact your service provider or
Motorola if your phone or battery has been
damaged from dropping or high
temperatures.
IMPORTANT: USE MOTOROLA ORIGINAL
PRODUCTS FOR QUALITY ASSURANCE AND
SAFEGUARDS.
To aid consumers in identifying
•
If there is no hologram, the battery is not a
Motorola battery;
•
If there is a hologram, replace the battery and
retry charging it;
•
If the message remains, contact a Motorola
Authorized Service Center.

locations. Additional information on proper disposal and
recycling may be found on the Web:
•
www.motorola.com/recycling
•
www.rbrc.org/call2recycle/
(in English only)
Disposal:
Promptly dispose of used batteries
in accordance with local regulations. Contact
install the battery
12

charge the battery
Plug the battery charger into
your phone and an electrical
outlet. Your phone might
take several seconds to start
charging the battery. The
phone shows
Charge Complete
when finished.
•
New batteries or batteries stored for a long
time may take more time to charge.
•
Motorola batteries and charging systems have
circuitry that protects the battery from damage
from overcharging.

answer a call
When your phone rings and/or vibrates, press N to
answer.
To hang up, press
O
.
make a call
adjust volume
During a call, you can adjust the volume by
pressing
S
right to increase or left to decrease the
earpiece volume.To mute the call, press
Mute
(right soft key).

store a phone number
You can store up to 500 phone numbers in your list
of
Contacts
:
1
Enter a phone number in the home screen, and
press
Store
.
2
Enter a name and other details for the phone
call a stored phone
number
Find it:
s >Â Contacts
1
Scroll to the entry.
2
Press
N
to call the entry.

basics
See page 2 for a basic phone diagram.
home screen
Soft key labels show the current soft key functions. For
soft key locations, see page 2.
Press the navigation key
S
up, down, left, or right to
select items in the home screen.

You can also use an optional 2.5 mm wired headset to
go handsfree. Mini USB headsets are not supported.
Note:
The use of wireless phones while driving may
cause distraction. Discontinue a call if you can’t
concentrate on driving. Additionally, the use of wireless
devices and their accessories may be prohibited or
restricted in certain areas. Always obey the laws and
ô
Current ring style is
Soft
.
Í
Current ring style is
Silent
.
Ì
Current ring style is
Vibrate and Ring
.
ö
Current ring style is
Vibrate then Ring
.
indicator

codes & passwords
Your phone’s four-digit
unlock code
is originally set to
1234 or the last four digits of your phone number
.
The six-digit
security code
is originally set to
000000
.
Your service provider may reset these codes. If not, you
should change them to protect your personal
lock & unlock phone
You can lock your phone with a four-digit code to keep
others from using it. (to lock and unlock keys see
page 21).
Note:
You can make emergency calls on a locked
phone (see page 30). A locked phone still rings or

memory card setup
You can store multimedia content, such as songs and
pictures, on your phone’s internal memory or on an
optional memory card.
Note:
Your phone supports microSD memory cards
with up to 2 GB capacity (greater than 1 GB capacity is
2
When prompted, press
Yes
to continue or No to
cancel formatting.
To copy files from a computer to your memory card,
see page 44. You cannot copy files between your
phone's memory and your memory card.
Tip:
To access data stored on your microSD memory
card, from the home screen press
s>Ê Media

personalize
home screen shortcuts
Find it:
s>Ó Settings
>
Personalize >Home Screen
>
Home Keys
main menu appearance
To change your main menu appearance to either
icons or a text-based list
, press s>
Ó Settings
>
Personalize >Main Menu >View
.

MyMenu
, scroll to and select
Ô Tools
on the main
menu, then scroll to
Calculator
.
2
With the desired option highlighted, press and
hold
s
until the
MyMenu
confirmation appears,
then press
Ok
.
3
Press
Done
to accept the assigned key number, or
scroll to
Key
and press
Change
to assign a different
set styles
Find it:
s>Ó Settings
>
Ring Style
1
Select
Style
by pressings.
2
Scroll to a ring style and press
s
.
set alerts

answer options
Set your phone to either
Multi-key On
to answer by
pressing any key or
Multi-key Off
to answer by pressing the
send key only.
Find it:
s>Ó Settings
>
In Call Setup >Answer Options
3
Scroll to the picture you want and presss.
or
Select
(None)
to turn off wallpaper.
To adjust wallpaper image layout
:
1
Scroll to
Set Layout
and presss.

3
Scroll to the animation you want and presss.
or
Select
(None)
to turn off the screen saver.
To specify how long your phone must be inactive
before it displays the screen saver
:
1
Scroll to
Idle Time
and presss.
display settings
Select a time period the display light remains on.
Find it:
s >Ó Settings
>
Initial Setup >Display Settings
backlight

set time and date
s>Ó Settings
>
Initial Setup >Time and Date
greeting
Change the greeting that appears when you turn on
your phone:
features
show or hide menu icons
Show or hide menu feature icons in the home
screen:
s>Ó Settings
>
Personalize >Home Screen >Home Keys
>
Icons
features

master reset
Reset all options except unlock code, security code,
and lifetime timer:
s>Ó Settings
>
Initial Setup >Master Reset
features
master clear
Reset all options except unlock code, security code,
and lifetime timer, and clear all user settings and
entries.
This option erases all user-entered information
features

calls
To make and answer calls, see page 15.
redial a number
1
Scroll to an entry.
Note:
A % next to a call means the call
connected.
2
Press
N
to call the number.

call waiting
If you
receive a second call
while you are
already on a call:
•
To answer the second call and put the first call
on hold, press
N
. To switch between the
calls, press
Switch
.
Show ID
/
Hide ID
Show or hide your phone number when
making a call.
Send Message
Create a new text message with the
number in the
To
field.
Add Digits
Add digits after the number.
option

call forward
Set up or cancel call forward:
Find it:
s>Ó Settings
>
Call Forward
Choose
Voice Calls
, then select which type of calls to
forward and the phone number to forward the calls to.
Choose
Forward Status
to review your settings, or
Cancel All
to
Note:
Check with your service provider, as emergency
numbers vary by country. Your phone’s
pre-programmed emergency number(s) may not work
in all locations, and sometimes an emergency call
cannot be placed due to network, environmental, or
interference issues. Do not solely rely on your wireless
phone for essential communications, such as medical

more calling
During a call you access the in-call menu by
pressing
s
.
features
view available phone lines
access contacts
s
>
Contacts
access dialed calls
s
>
Dialed Calls
features

The amount of network connection time you track
on your resettable timer may not equal the amount
of time for which you are billed by your service
provider. For billing information, please contact
your service provider directly.
TTY calls
Note:
A teletypewriter (TTY) is a communication
device used by people who are hard of hearing or
have a speech impairment. TTY does not work from
mobile phone to mobile phone.
features
features

headset
features
auto answer incoming calls
s>Ó Settings
>
Headset >Auto Answer
Note:
Both mono and stereo headsets are supported

text entry
Some screens allow you to use the keypad to enter
text, such as when you compose a message.
set entry modes
To assign a Primary or Secondary text entry mode:
1
In a text entry screen, press
s
.
2
Scroll to
Entry Setup
and presss.

To change the text entry mode
Press
#
in the text entry screen to change the text
entry until the desired mode is displayed.
To select or edit a text entry mode:
Press
s
in any text entry screen, scroll to and select
Entry Mode
, then scroll to and select the desired entry
text entry mode indicators
When you select the
Primary
or
Secondary
text entry mode,
the following indicators identify the text entry setting:
primary secondary
gm
Tap, no capital letters

These indicators identify
Numeric
or
Symbol
entry mode:
In a text entry screen you can press
#
to switch
entry modes. If
Tap
or
Tap Extended
is not available as the
Primary
or
Secondary
entry mode, see page 34.
iTAP™ method
The iTAP software combines your single keypresses
indicator
gm
number mode
[
symbol mode

For example, if you press 7 7 6 4, your phone
displays the corresponding letter combinations:
symbol method
In a text entry screen, press
#
to switch entry
methods until your phone displays the
[
(symbol)
indicator.
1
Press a key one or more times to show possible
symbol combinations at the bottom of the screen.
6
Îì
SMS: 746
This is a prog
755
Press Select
to accept
program.
Message

messages
You can send and receive text (SMS/EMS) and
picture (MMS) messages and access your
voicemail. Each message type allows you to attach
different objects. The available options are displayed in
4
Scroll to any other contact(s) you wish to add.
5
When you have added the contact(s), press
Send
.
quick text

Scroll to the message you want and press
Read
. For
picture messages, your phone displays the media
object, then the message.
voicemail
Your network stores the voicemail messages
To setup voicemail:
Find it:
s>Ë Messages
, press
s
>
Voicemail Setup
more messaging

view drafts
s >Ë Messages
>
Draft >Select
Scroll to the message and press
Select
.
Press
s
to view message options.
features

entertainment
music library
Your phone can play songs in the iMelody, MIDI and
MP3 file formats:
music controls
function
view song list
Before music playback, press
S

playlists
Find it:
s >Ê Media
>
Music Library
•
To create a new playlist, scroll to
[New Playlist]
and
press
Select
.
•
To edit an existing playlist, scroll to the playlist
and press
s
>
Edit
.
music library options
option
New Playlist
- Create a new playlist.
iMelody
- Create a custom ringtone.
Categories
Create and manage categories for your

Internet
Use your phone to access web pages.
Find it:
s >É Internet
Internet controls
fun & games
features
play a game
s>Å Games
> game or application
manage pictures

connections
cable connections
You can use your
phone’s mini USB port
to connect your phone’s
device is intended solely for copying non-copyrighted
materials, materials in which you own the copyright, or
materials which you are authorized or legally permitted
to copy. If you are uncertain about your right to copy

•
Make sure both your phone and the computer
are turned on and the phone is in the home
screen.
Note:
When your phone is plugged into a
computer and being used for mass storage, it
cannot be used for anything else. To restore the
phone to normal use, disconnect it from the
Attach the Motorola Original
USB cable to the mini USB
port on your phone and to an
available USB port on your
computer. Select
Yes
to
connect the phone as a
storage device.
Ye s
Connect phone as
storage device?
No

4
To copy files between your PC and phone, drag
and drop into the appropriate folders:
•
music files (iMelody, MIDI and MP3):
\Music
. To help manage your music, you
can also create new folders in the
\Music
folder.
•
picture files (JPG, PNG, or BMP):
\Pictures
.
networks
features
view or change network settings
s>Ó Settings
>
Network
dropped call alert

tools
contacts tools
features
create entries
features
view or add calendar events

copy calendar events
Copy a datebook event to another date and/or time:
s>Ô Tools
>
Calendar
Scroll to the desired day and press
Select
, then scroll
features

service & repairs
If you have questions or need assistance, we’re here
to help.
Go to
www.motorola.com/support
, where you can select
from a number of customer care options. You can also

Specific Absorption Rate
SAR
Your model wireless phone meets the governmental
requirements for exposure to radio waves.
Your mobile device is a radio transmitter and receiver. It is designed and
manufactured to not exceed limits for exposure to radio frequency (RF)
energy set by the Federal Communications Commission (FCC) of the U.S.
Government and by the Canadian regulatory authorities. These limits
are part of comprehensive guidelines and establish permitted levels of
power levels so as to use only the power required to reach the network.
In general, the closer you are to a wireless base station, the lower the
power output.
Before a mobile device is available for sale to the public in the U.S. and
Canada, it must be tested and certified to the FCC and Industry Canada
that it does not exceed the limit established by each government for
safe exposure. The tests are performed in positions and locations (e.g.,

Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site:
http://www.phonefacts.net
or the Canadian Wireless Telecommunications Association (CWTA) Web
site:
http://www.cwta.ca
European Union Directives Conformance Statement
EU Conformance
Hereby, Motorola declares that this product is in
compliance with:
•
The essential requirements and other

Safety & General Information
Safety Information
This section contains important information on the safe and
efficient operation of your mobile device. Read this information
before using your mobile device.
Exposure to Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is ON, it
receives and transmits RF energy. When you communicate with your
approved by Motorola, keep the mobile device at least 2.5 centimeters
(1 inch) from your body when transmitting.
Using accessories not supplied or approved by Motorola may cause your
mobile device to exceed RF energy exposure guidelines. For a list of
Motorola-supplied or approved accessories, visit our Web site at:
www.motorola.com

Persons with implantable medical devices should observe the following
precautions:
•
ALWAYS keep the mobile device more than 20 centimeters
(8 inches) from the implantable medical device when the
mobile device is turned ON.
•
DO NOT carry the mobile device in the breast pocket.
•
Use the ear opposite the implantable medical device to
minimize the potential for interference.
•
Turn OFF the mobile device immediately if you have any
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always,
posted and can include fueling areas, such as below decks on boats,
fuel or chemical transfer or storage facilities, or areas where the air
contains chemicals or particles, such as grain dust, or metal powders.
When you are in such an area, turn off your mobile device, and do not

Glass Parts
Some parts of your mobile device may be made of glass. This glass
could break if the product is dropped on a hard surface or receives a
substantial impact. If glass breaks, do not touch or attempt to remove.
Stop using your mobile device until the glass is replaced by a qualified
service center.
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when
Do not throw your battery or mobile device in the
trash.
Do not let your battery, charger, or mobile device get
wet.
Listening at full volume to music or voice through a
headset may damage your hearing.
Symbol Definition

louder the volume sound level, the less time is required before your
hearing could be affected. To protect your hearing:
•
Limit the amount of time you use headsets or headphones at
high volume.
•
Avoid turning up the volume to block out noisy surroundings.
•
Turn the volume down if you can’t hear people speaking near
you.
If you experience hearing discomfort, including the sensation of
pressure or fullness in your ears, ringing in your ears, or muffled speech,
For more information about hearing, see our Web site at
direct.motorola.com/hellomoto/nss/AcousticSafety.asp
(in English only).
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering
finger-written characters, you may experience occasional discomfort in
your hands, arms, shoulders, neck, or other parts of your body. If you
continue to have discomfort during or after such use, stop use and see a
physician.
[Jan0109]

limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the
receiver.
•
Connect the equipment to an outlet on a circuit different from
that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for
help.

subjecting the Product or Accessory to abnormal usage or conditions; or
(d) other acts which are not the fault of Motorola, are excluded from
coverage.
Use of Non-Motorola Products and Accessories.
Defects or
damage that result from the use of non-Motorola branded or certified
Products, Accessories, Software or other peripheral equipment are
excluded from coverage.
Unauthorized Service or Modification.
Defects or damages
resulting from service, testing, adjustment, installation, maintenance,
alteration, or modification in any way by someone other than Motorola,
Monaural Headsets.
Ear
buds and boom headsets
that transmit mono sound
through a wired connection.
Limited lifetime warranty
for the
lifetime of ownership by the first
consumer purchaser of the product.
Consumer and
Professional Two-Way
Radio Accessories.
Ninety (90) days
from the date of
purchase by the first consumer
purchaser of the product.
Products Covered Length of Coverage

Exclusions (Software)
Software Embodied in Physical Media.
No warranty is made that
the software will meet your requirements or will work in combination
with any hardware or software applications provided by third parties,
that the operation of the software products will be uninterrupted or
error free, or that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media.
Software that is not
embodied in physical media (e.g., software that is downloaded from the
Internet), is provided “as is” and without warranty.
How to Obtain Warranty Service or Other
Information
USA Phones:
1-800-331-6456
Pagers:
1-800-548-9954
Two-Way Radios and Messaging Devices:
1-800-353-2729
Canada All Products:
1-800-461-4575

REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS
THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN
LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT
SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR
FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR
APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE
PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE
DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or limitation
on the length of an implied warranty, so the above limitations or
exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that
vary from state to state or from one jurisdiction to another.

professional may help you find results for your hearing device. The more
immune your hearing aid is, the less likely you are to experience
interference noise from mobile phones.
Information from the World Health Organization
WHO Information
Present scientific information does not indicate the need for any special
precautions for the use of mobile phones. If you are concerned, you may
want to limit your own or your children’s RF exposure by limiting the
length of calls or by using handsfree devices to keep mobile phones
away from your head and body.
Source: WHO Fact Sheet 193

Export Law Assurances
Export Law
This product is controlled under the export regulations of the United
States of America and Canada. The Governments of the United States
of America and Canada may restrict the exportation or re-exportation of
this product to certain destinations. For further information contact the
U.S. Department of Commerce or the Canadian Department of Foreign
Affairs and International Trade.
Caring for the Environment by Recycling
Recycling I nformatio n
This symbol on a Motorola product means the product should
accessories to any Motorola Approved Service Center in your region.

Privacy & Data Security
Privacy and Data Secur ity
Motorola understands that privacy and data security are important to
everyone. Because some features of your mobile device may affect your
privacy or data security, please follow these recommendations to
enhance protection of your information:
• Monitor access
—Keep your mobile device with you and do
not leave it where others may have unmonitored access. Lock
your device’s keypad where this feature is available.
personal information from your device, see your product
guide.
Note:
For information on backing up your mobile device data
before erasing it, go to
www.motorola.com
and navigate to
the “downloads” section of the consumer Web page for
“Motorola Backup” or “Motorola Phone Tools.”
• Understanding AGPS
—To provide location information for

• Get to know your Motorola mobile device and its
features such as speed dial and redial.
If available, these
features help you to place your call without taking your
attention off the road.
• When available, use a handsfree device.
If possible, add an additional layer of
convenience to your mobile device with one of
the many Motorola Original handsfree
accessories available today.
• Position your mobile device within easy reach.
Be able
• Do not engage in stressful or emotional conversations
that may be distracting.
Make people you are talking with
aware you are driving and suspend conversations that can
divert your attention away from the road.
• Use your mobile device to call for help.
Dial 911 or other
local emergency number in the case of fire, traffic accident, or
medical emergencies (wherever wireless phone service is
available).
• Use your mobile device to help others in emergencies.
If you see an auto accident, crime in progress, or other serious

index
A
alarm clock 48
alert 23
another call 31
calculator 48
calendar 47, 48
call
answer 15
controls, music library 41
currency converter 48
D
date 26

mini USB port 2, 14, 44
Missed Calls message 29
MMS 39
MP3 41, 46
music file formats 41, 46
music player 41
mute 31
playlists 42
power key 2, 14
Q
quick text 38
R
receive a message 38
S
screen saver 24
security codes 19
send a message 38
send key 2, 15
set
alerts 23

Motorola, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.hellomoto.com
Note:
Do not ship your phone to the above address. If you need to
return your phone for repairs, replacement, or warranty service, please
contact the Motorola Customer Support Center at:
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party
software stored in semiconductor memories or other media. Laws in the
United States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted software,
such as the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in Motorola
products may not be modified, reverse-engineered, distributed, or
reproduced in any manner to the extent allowed by law. Furthermore,
the purchase of Motorola products shall not be deemed to grant either