Motorola MM1000 Quick Start Manuals

Model MM1000

MoCA® Adapter

Quick Start

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Typically included with your MM1000

Power Cube

(varies by country)

Screws for

optional wall

mounting

PoE Filter

Your MoCA adapter can be wall mounted if you prefer.
See the enclosed flyer.

Para una Guía de Inicio Rápido en
español, por favor vaya a

www.motorolanetwork.com/MM1000ir

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Let’s get started

MoCA is a good way to connect a router or cable
modem/router to a distant device by using your home’s
coaxial (“coax”) cable. The device can be a computer, HDTV,
video streaming device, game station, streaming media player,
or other device that has an Ethernet LAN port for Internet
access. If there’s a coax network that runs near the router and
the device, you should be able to use MoCA.

MoCA is also a good way to connect your router to a wireless
access point, so you’ll have good wireless in a location that’s
far from your router. If you want to learn more about using
MoCA with a WiFi router, go to
www.MotorolaNetwork.com/MoCAWiFi

Your MoCA Adapter Model MM1000 is designed to work with
most coax networks including networks associated with cable
TV, cable Internet, and FiOS or another fiber optic network.

Your MoCA Adapter is NOT designed to work with DirecTV®,
Dish®, and other satellite networks, or with AT&T® Internet or
AT&T U-Verse®, since these services use frequencies that
conflict with your MoCA adapter.

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Figure 1. MoCA Connecting a Cable Modem/Router to a
Device

You may not need a MoCA Adapter for
your router. Here's how to check.

a. If you have a Verizon® FiOS router, it probably has MoCA.

The MoCA signal goes through your FiOS router’s coax
connector to your coax cable network.

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b. If you have a router for fiber optic service from another

provider and it has a coax cable attached to it, it probably
has MoCA.

c. If you have a cable modem/router, it may have MoCA.

There are a few ways to check. First, you can look at the
unit to see whether it has the word MoCA somewhere.
You can also look at the product’s specifications or its
browser-based configuration manager to see whether
MoCA is mentioned. You can also find some but not all
MoCA cable modem/routers listed at
http://www.mocalliance.org/products/index.htm . If
you have MoCA, the MoCA signal goes through your cable
modem/router’s coax cable into your coax cable network.

d. If you have a router that’s not a Verizon FiOS router,

another fiber optic router, or a cable modem/router, it
probably does not have MoCA.

If you have or probably have MoCA for your router already,
please jump to

Installing a MoCA Adapter for an HDTV or

Other Device.

If you do not have MoCA for your router or cable
modem/router, please continue below at

Installing a MoCA

Adapter for Your Router or Cable Modem/Router.

If you’re not sure, you can try jumping to Installing a MoCA
Adapter for an HDTV or Other Device and seeing whether
that works. If that doesn’t work, you’ll need to continue
directly below.

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Installing a MoCA Adapter for Your
Router or Cable Modem/Router

Read this section only if you need a MoCA Adapter for
your router. Pages 3 and 4 describe how to check.

First go to your router or modem/router and connect as
shown below.

Figure 2. MoCA Connection to a Router that Doesn’t Have
Built-in MoCA

1. You always connect a coax cable to the MoCA Adapter’s

Network input and your coax network. Sometimes there’s
an available coax network jack or cable, so you don’t need
to disconnect anything. However, you may need to use
the coax cable that’s plugged into a nearby set-top box,
cable modem/router, or other device. It’s okay to
disconnect a coax cable from something, but then you
need to use the included coax cable between the MoCA
adapter’s DEVICE coax and the device you disconnected.

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2. Next, connect the included Ethernet cable between the

MoCA adapter’s Ethernet jack and the LAN Ethernet jack
of the router or modem/router.

3. Plug the power cube into a live outlet, and make sure that

the On/Off button is On.

Installing a MoCA Adapter for an HDTV
or Other Device

Go to the device you’re connecting to the router, and connect
as shown below.

Figure 3. MoCA Connection for a Device

1. You always connect a coax cable to the MoCA Adapter’s

Network input and your coax network. Sometimes there’s
an available coax network jack or cable, so you don’t need

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to disconnect anything. However, you may need to
connect the Network coax connector to a coax cable
that’s plugged into a nearby set-top box, router, or other
device. It’s okay to disconnect a coax cable from
something, but then you need to use the included coax
cable between the MoCA adapter’s DEVICE coax and the
device you disconnected.

2. Connect the included Ethernet cable between the MoCA

adapter’s Ethernet jack and the LAN Ethernet jack of the
device you’re connecting to the router via MoCA.

3. Plug the power cube into a live outlet, and make sure that

the On/Off button is On.

Once you have MoCA for your router and device, the Link
light should be lit for your MoCA Adapter(s). If it is lit, please
try using the device. If it’s able to access the Internet, your
device is working so you should read the next paragraph
below. If the Link light is no

t lit, check your wiring and try
power-cycling your MoCA Adapter(s). To power-cycle a
MoCA Adapter, just switch the MoCA Adapter off for a few
seconds, then switch it on. If your MoCA connection is still
NOT working, please go to the

Troubleshooting Tips section.

If your MoCA connection IS working, please read the MoCA
Security section below. Also, note that you can connect more
devices (up to 16) via MoCA back to your router. For each
device you want to connect to its own MoCA Adapter, use the
MoCA Connection for a Device diagram on page 6.

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MoCA Security

We recommend some form of MoCA security if you have
cable Internet service, especially if you are located within 150
yards (137 meters) of another home with cable Internet
service

. If instead you have FiOS or some other form of
fiber optic Internet service, you already have MoCA
security so you don’t need to read this section.

MoCA security for cable Internet service comes from either of
the following:

• Add a PoE filter where the coax cable enters your home.

This prevents your MoCA signal from being transmitted to
one of your neighbors, and can also improve your cable
service’s signal.

• Program all your MoCA devices with the same MoCA

security key. In the unlikely event that you want to do this,
please see www.motorolanetwork.com/MoCAsecurity

For most people the PoE filter is easier and better. The PoE
filter doesn’t interfere with your TV and Internet, but does
prevent your MoCA signals from traveling to your neighbors.
You need to put the PoE Filter where the coax cable enters
your home, before that cable branches off to connect to your
TV sets, cable modem, and other devices. We suggest that
you connect the MM1000’s PoE Filter now.

If you find that a

PoE Filter is already installed, don’t install a second one.

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When installing the PoE Filter, you’ll do the following:

1. Check that nobody in your home is watching TV or using

the Internet, because you will interrupt them.

2. Disconnect the coax cable as near as possible to where it

comes into your home. This is usually inside your home,
but may be outside your home. Sometimes the coax cable
goes into a splitter, and sometimes it connects to
something else.

3. Connect that same coax cable to one end of the PoE

Filter.

4. Connect the other end of the PoE Filter to the coax

connector where you disconnected the coax cable.

Figure 4. Connecting a PoE Filter

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Troubleshooting Tips

1. If you have a problem, re-read this Quick Start. Did you

connect your MoCA Adapter(s) correctly? Are all MoCA
Adapters powered on? Is the Link light on for any MoCA
Adapter, as it should be? If both Link lights are not lit, try
power-cycling any MoCA Adapter you installed.

2. Make sure you’re not trying to use the MoCA adapters

with DirecTV or some other satellite TV, or with AT&T
Internet or AT&T U-Verse.

3. If the Link light is lit for your MoCA Adapter(s), check that

your router is on and that your device is set up correctly.
If you’re unsure about the setup of your HDTV or other
device, try replacing it with a computer and seeing
whether the computer browser works. If it does, there’s
probably a problem with your device’s setup. Re-read that
device’s setup instructions. Note that some HDTVs and
other devices have a setup section where you need to set
up the Ethernet connection. Do that first if necessary, and
then access the Internet through Netflix® or some other
Internet TV service, or through a Web browser.

4. If the Link light is not lit for your MoCA Adapter(s), check

that any MoCA Adapters are connected correctly and
powered on. Try power-cycling any MoCA Adapters. If
possible try plugging a TV or other device into the coax
jack to check that the jack is working properly.

5. If you have a cable modem/router with built-in MoCA, you

may be having difficulties because the cable
modem/router has MoCA security turned on. In that case
you need to either turn the router’s MoCA security off or

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set up your MoCA Adapter for MoCA security. Please see
MoCA Security on page 8 for details.

6. Check to see whether there is a coax splitter near your

router and/or the device that you want to connect to the
router using MoCA. If you find a splitter, its frequency
range should be shown on its label. Make sure that the
upper frequency is at least 1,000 MHz (also called 1 GHz).
If it’s not, replace that splitter. You may be able to swap
with another splitter that’s in your home. If that’s not
possible, you may need to buy a splitter whose upper
frequency is at least 1,000 MHz and preferably at least
1,600 MHz. Check also to make sure that you’re not using
an amplified splitter. If you are using an amplified splitter,
replace it with one that’s not amplified and whose upper
frequency is at least 1,000 MHz.

7. Check the rest of your coax network to make sure splitters

have an upper frequency of at least 1,000 MHz and are not
amplified. Replace any splitter that is amplified or whose
upper frequency is below 1,000 MHz.

8. Sometimes there are extra splitters in places you don’t see

them, and this can cause a problem.

9. You may need to make a change to your coax network.

See

www.motorolanetwork.com/coax for details.

10. In rare cases a home may have two different networks,

each connecting to a cable box outside the home. If your
router is on one network and the device you’re trying to
connect is on another network, MoCA will probably not
work for you. In that case you should try some other
connection technology such as WiFi or home powerline
networking.

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Top Panel

LIGHT

COLOR

DESCRIPTION

POWER

Green

ON: MM1000 power on
OFF: MM1000 power off

LAN

Green

Green:

Powered

-up Ethernet connection

to your MoCA Adapter

Blinking:

Data being sent

OFF:

No

powered-up Ethernet

connection to your
MoCA Adapter

LINK

Green

ON:

MoCA connection established

Blinking:

Data being sent

OFF:

MoCA connection not established

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Back Panel

DEVICE
This can be connected to a device whose coaxial cable was
removed and plugged into NETWORK. See this Quick Start for
details.

NETWORK
This should connect to your coax network.

LAN
This should connect to the Router or Device you’re connecting
to MoCA.

RESET
Press the reset button for 3 seconds in the unlikely event that
you need to reset your MoCA adapter to factory defaults.

POWER
Connect the supplied power cube between the power jack
and an electrical outlet.

ON/OFF
Press this button to switch the MoCA Adapter’s power On or

Off.

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We like to help.

Please visit our support Website or call our support
specialists. Our Website has our Motorola Mentor information,
and also provides returns and warranty information.

www.motorolanetwork.com/support

Email: [e-mail]

Phone:

In the US and most other countries:

800-753-0797 or [phone]

UK: [phone]

Spain: [phone]

Limited Warranty

MTRLC LLC warrants this product against defects in material
and workmanship for a warranty period of 2 years. To read the
full warranty, please go to
www.motorolanetwork.com/warranty

Safety Precautions

These precautions help protect you and your MM1000.

 Do not put the MM1000 or its power cube in water, since this is a shock hazard.
 Do not use the MM1000 outdoors if that exposes the adapter to rain, snow, ice,

excessive moisture, extreme temperatures, or other extreme conditions.

 Your MM1000 should be operated in an environment that’s between 32 and 104°

Fahrenheit (0 to 40° Centigrade).

 Your MM1000 should not be in a confined space. There should be room for air

flow around the top, front, and sides of the MM1000.

 Make sure to use your MM1000’s power cube and a compatible electrical outlet.
 The coaxial cable’s ground shield is intended to be connected to the building’s

Earth ground. Attachment to earth ground is typically provided through your
cable service provider's installation.

FCC Statement

Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment. This device complies with Class B Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.

Note: this equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruations, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures: reorient or relocate the receiving antenna, increase the
separation between the equipment and receiver, connect the equipment into an outlet on a
circuit different from that to which the receiver is connected, and/or consult the dealer or an
experienced radio/TV technician for help.

DC input connector is center-pin positive polarity.

WEEE is a directive in the EU that designates safe and responsible collection, recycling,
and recovery procedures for electronic waste.

MTRLC LLC
PO Box 121147
Boston, MA 02112-1147

©MTRLC LLC 2018. MOTOROLA and the Stylized M Logo are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. and are used under license. MoCA is a
registered trademark of the Multimedia over Coax Alliance. All other trademarks are the
property of their respective owners. All rights reserved.

27782-EL-C/0598