Motorola ML25254 Full User Guide

Motorola ML25254

2-Line Corded Base Station with

Digital Answering System

Full User Guide

1 Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.

Notiﬁcation to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the US number, Ringer Equivalence Number (REN), a product identiﬁer in the format US: AAAEQ##TXXXX. You must, upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

NOTE

• This equipment may not be used on coin service provided by the telephone company.

• Party lines are subject to state taris, and therefore, you may not be able to use your own

telephone equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.

• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualiﬁed installer.

• US Number is located on the cabinet bottom.

• REN number is located on the cabinet bottom.

Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must:

(1) promptly notify you of such temporary discontinuance; (2) aord you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set

forth in Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to aect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules and the Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause

undesired operation.

Privacy of communications may not be ensured when using this phone. This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit dierent from that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How to Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Oce, Washington, D.C.

20402. Please specify stock number 004-000-00345-4 when ordering copies.

Warning: The changes or modiﬁcations to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.

This equipment should be installed and operated with a minimum distance of 20 centimeters between the base unit and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

Caution: To maintain the compliance with the Industry Canada’s RF exposure guideline, place the base unit at least 20 cm from nearby persons.

Licensing

Licensed under US Patent 6,427,009.

Hearing Aid Compatibility

This telephone system meets FCC standards for Hearing Aid Compatibility.

Information for DECT Product

This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to 1.93GHz frequency range.

WARNING:

TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

CAUTION:

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT.

1 Equipment Approval Information ............................................................................ 2

2 Introduction ...................................................................................................................... 7

3 Important Safety Instructions ...................................................................................7

4 Parts Checklist ................................................................................................................. 9

5 Base Layout ....................................................................................................................10

6 Connections and Setup ...............................................................................................11

6.1 Important Installation Information ......................................................................................................11

6.2 Important Installation Guidelines .......................................................................................................11

6.3 Installing the Base and Connecting your System ..........................................................................11

6.4 Backup Battery Operation ....................................................................................................................14

7 Programming the Phone ........................................................................................... 14

7.1 Standby Screen ..........................................................................................................................................14

7.2 Programming Functions .........................................................................................................................14

7.3 Phone Settings ...........................................................................................................................................14

7.3.1 Date/Time .....................................................................................................................................14

7.3.2 Auto ANS Intercom ...................................................................................................................15

7.3.3 Tone/Pulse Dial ...........................................................................................................................15

7.3.4 Area Code .....................................................................................................................................15

7.3.5 Registration ..................................................................................................................................15

7.3.7 2nd Call Alert ...............................................................................................................................15

7.3.8 Update Handset List .................................................................................................................16

7.4 Display Settings .........................................................................................................................................16

7.4.1 Language.......................................................................................................................................16

7.4.2 Contrast .........................................................................................................................................16

7.4.3 Backlight ........................................................................................................................................16

7.5 Sound Settings ...........................................................................................................................................16

7.5.1 Ring Tone ......................................................................................................................................17

7.5.2 Ring Volume .................................................................................................................................17

7.5.3 Key Tones ......................................................................................................................................17

7.6 Voice Mail .....................................................................................................................................................17

7.6.1 Call Voice Mail .............................................................................................................................17

7.6.2 Voice Mail Settings ....................................................................................................................17

7.7 Answering System ....................................................................................................................................17

7.7.1 On/O Status ..............................................................................................................................18

7.7.2 Outgoing Message (OGA) Playback...................................................................................18

7.7.3 Outgoing Message (OGA) Record ......................................................................................18

7.7.4 Set Outgoing Message (OGA) .............................................................................................18

7.7.5 Set Oce Time ...........................................................................................................................19

7.7.6 Ring Delay .....................................................................................................................................19

7.7.7 Message Length ........................................................................................................................ 20

7.7.8 Call Screening ............................................................................................................................ 20

7.7.9 Message Alert ............................................................................................................................ 20

7.7.10 Remote Password .................................................................................................................... 20

7.8 Restore Settings ...................................................................................................................................... 20

8 Basic Operation .............................................................................................................21

8.1 Making Calls with the Corded Handset ............................................................................................21

8.2 Making Calls with the Speakerphone ................................................................................................21

8.3 Making Calls with a Wired Headset ...................................................................................................21

8.4 Pre-Dialing ...................................................................................................................................................21

8.5 Answering Calls .........................................................................................................................................21

8.6 Switching Between the Speakerphone, Handset and Headset Mode .................................22

8.7 Mute ...............................................................................................................................................................22

8.8 Do Not Disturb (DND) ............................................................................................................................22

8.9 Line Privacy ...............................................................................................................................................22

8.10 Flash ..............................................................................................................................................................22

8.11 Inserting a Pause in the Dialing Sequence ..................................................................................... 22

8.12 Redial ............................................................................................................................................................22

8.12.1 Viewing a Redial Record ........................................................................................................23

8.12.2 Adding a Redial Record in the Directory .........................................................................23

8.13 Transferring a Call to Another Extension .......................................................................................23

8.14 Receiving a Transferred Call from Another Extension ..............................................................23

8.15 Ringer On/O and Ringer Volume ....................................................................................................23

8.16 Speakerphone, Handset and Corded Headset Volume .............................................................24

8.17 Hold ...............................................................................................................................................................24

8.18 Conference Calls.......................................................................................................................................24

8.18.1 Joining a call in progress .......................................................................................................24

8.18.2 3-way conference call by an intercom call ......................................................................24

8.18.3 3-way conference call with two lines ................................................................................24

8.18.4 4-way conference call (Line 1 + Line 2 + 2 extension) ................................................24

9 Intercom Calls ............................................................................................................... 24

9.1 Making an Intercom Call ........................................................................................................................24

9.2 Answering an Intercom Call .................................................................................................................25

10 Page .................................................................................................................................. 25

11 Caller ID (CID) ............................................................................................................... 25

11.1 Viewing a CID Record ............................................................................................................................25

11.2 Adding a CID Record in the Directory ............................................................................................25

11.3 Deleting a CID Record ...........................................................................................................................26

11.4 Deleting All CID Records ......................................................................................................................26

11.5 Dialing Back ...............................................................................................................................................26

11.5.1 If you have programmed your local area code .............................................................26

11.5.2 If you have not programmed your local area code .....................................................26

11.6 Call Waiting Caller ID ..............................................................................................................................27

12 Directory and One-Touch Memory Log ...............................................................27

12.1 Adding a New Directory Record ........................................................................................................27

12.2 Adding a Record in the One-Touch Memory Log ........................................................................27

12.3 Viewing a Directory Record .................................................................................................................28

12.4 Viewing a One-Touch Memory Record ............................................................................................28

12.5 Editing a Directory Record ...................................................................................................................28

12.6 Editing a One-Touch Memory Record ..............................................................................................28

12.7 Copying a Directory Record or All Directory Records ..............................................................28

12.8 Deleting a Directory Record ................................................................................................................28

12.9 Deleting All Directory Records ...........................................................................................................28

12.10 Deleting a One-Touch Memory Record ...........................................................................................29

12.11 Dialing a Directory Record ...................................................................................................................29

12.11.1 Dial a directory record while in Talk mode......................................................................29

12.11.2 Dial a directory record while viewing it............................................................................29

12.12 Dialing a One-Touch Memory Record ..............................................................................................29

12.12.1 Dial a One-Touch Memory record while in Talk mode ................................................29

12.12.2 Dial a One-Touch Memory record while viewing it ......................................................29

13 Answering System Operation ................................................................................. 29

13.1 Answering System On/O ...................................................................................................................29

13.2 Recording Incoming Messages ...........................................................................................................29

13.3 Monitoring Incoming Calls ................................................................................................................... 30

13.4 Memo Recording ..................................................................................................................................... 30

13.5 Playing Messages/Memo ..................................................................................................................... 30

13.6 Erasing Messages .................................................................................................................................... 30

13.6.1 To erase a message while it is playing ............................................................................. 30

13.6.2 To erase all previously played messages in a mailbox............................................... 30

13.7 Accessing your Messages Remotely ............................................................................................... 30

13.8 Memory Full ................................................................................................................................................31

14 Display Messages ......................................................................................................... 31

15 Troubleshooting ........................................................................................................... 32

16 General information .................................................................................................... 34

2 Introduction

Your Motorola multi-line / 2-line phone is a full-featured phone ideally suited for home or oce use. It is designed to receive calls on up to two incoming telephone lines and serve up to 10 extensions. It is possible to expand your system with the additional purchase of the Motorola ML25055 Cordless Handset.

Caution: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided in the section below.

IMPORTANT

Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.

3 Important Safety Instructions

Some of the following information may not apply to your particular product; however, when using telephone equipment, basic safety precautions should always be followed to reduce the risk of ﬁre, electric shock and injury to persons, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4. Telephones should not be used while you are in a bathtub, shower or pool. Immersion of the telephone or handset in water could cause an electrical shock.

5. Slots and openings in the cabinet back or bottom are provided for ventilation, to protect it from overheating. Do not block or cover these openings. Do not block the openings by placing the product on a bed, sofa, rug, or other similar surface. Do not place this product in a built-in installation unless proper ventilation is provided.

6. Only operate this product from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

7. Plug the adaptor into an easily accessible electrical outlet near the equipment.

8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.

9. Do not overload wall outlets and extension cords as this can result in the risk of ﬁre or electric shock.

10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of ﬁre or electric shock. Never spill liquid of any kind on the product.

11. Never spill liquid of any kind on the product.

12. To reduce the risk of electric shock, do not disassemble this product. If service or repair work is required, take it to a qualiﬁed serviceman. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.

13. Do not expose the product to extreme temperatures such as areas near a hot radiator, stove or in a hot car. Do not place product upon other consumer electronic products such as; computer monitors, power ampliﬁers, etc.

14. Do not place lighted candles, cigarettes, cigars, etc., on the telephone.

15. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

16. Never install or modify telephone wiring during a lightning storm.

17. Never install telephone jacks in wet locations unless the jack is speciﬁcally designed for wet locations.

18. Use caution when installing or modifying telephone lines to prevent electrical shock and/or ﬁre.

19. Under the following conditions, unplug this product from the wall outlet and refer servicing to qualiﬁed service personnel:

(a) The power supply cord or plug is damaged or frayed. (b) The product has been exposed to rain or water.

(c) The product does not operate normally by following the operating instructions. (d) The product’s cabinet has been damaged. (e) The product exhibits a distinct change in performance.

20. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

21. Do not use the telephone to report a gas leak in the vicinity of the leak.

22. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

23. Only use attachments/accessories speciﬁed by the manufacturer.

24. Unplug this apparatus during lightning storms or when unused for long periods of time.

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Battery Safety Instructions

IF YOUR PRODUCT UTILIZES BATTERIES, THE FOLLOWING ADDITIONAL PRECAUTIONS SHOULD BE OBSERVED:

1. Use only the type and size battery(ies) speciﬁed in the user manual.

2. Do not use this product if the battery door is removed or missing.

3. Replace batteries that appear to be swollen or have damaged wiring.

4. Do not dispose of the battery(ies) in ﬁre. They may explode. Check with local codes for possible special disposal instructions.

5. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.

6. Exercise care in handling battery(ies) in order not to short out the battery(ies) with conducting materials such as rings, bracelets, and keys. The battery(ies) or conductor may overheat and cause burns.

7. Do not attempt to recharge the battery(ies) provided with or identiﬁed for use with this product that are not rechargeable. The battery(ies) may leak corrosive electrolyte or explode.

8. Do not attempt to rejuvenate the battery(ies) provided with or identiﬁed for use with this product by heating them. Sudden release of the battery(ies) electrolyte may occur causing burns or irritation to eyes or skin.

9. When replacing battery(ies), all batteries should be replaced at the same time. Mixing fresh and discharged batteries could increase internal cell pressure and rupture the discharged battery(ies). (Applies to products employing more than one separately replaceable primary battery.)

10. When inserting battery(ies) into this product, the proper polarity or direction must be observed. Reverse insertion of battery(ies) may result in leakage or explosion.

11. When inserting battery(ies) into this product, do not twist or pinch the wires or allow wires to become pinched in battery door.

12. If storing over 30 days, remove battery(ies) from this product because the battery(ies) could leak and damage the product.

13. Discard “dead” battery(ies) as soon as possible since “dead” batteries are more likely to leak in a product.

14. Do not store this product, or the battery(ies) provided with or identiﬁed for use with this product, in high-temperature areas. Batteries that are stored in a freezer or refrigerator for the purpose of extending shelf life should be protected from condensation during storage and defrosting. Batteries should be stabilized at room temperature prior to use after cold storage.

15. If your product uses rechargeable battery(ies), charge the battery(ies) only in accordance with the instructions and limitation speciﬁed in the User Guide.

16. Keep batteries out of the reach of children.

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4 Parts Checklist

Make sure your package includes the following items:

Corded handset

Coiled handset

cord

AC power adaptor

Corded base & desk stand

(assembled together)

Wall mount

telephone cord

2 x 2-line telephone

cords

NOTE Digital Security System

Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.

Telephone Jack Requirements

To use this phone system, you will need an RJ11C (for a single line) or an RJ14C (for two lines) type modular phone jack. If you do not have either modular jack available in your home or oce, call your local phone company to ﬁnd out how to get one installed.

5 Base Layout

B C

F G H

A Volume + N Redial Record

B Directory O Speakerphone

C 3 Softkeys P Caller ID Record

D Exit Q One-Touch Memory (1-10) Buttons

E Delete R Volume -

F # Pause S Answering System Button / Indicator

G * Tone T DND / Privacy Button / Indicator

H Mute U Play / Stop

I Headset V Memo

J Headset LED Indicator W Page

K Hold X Intercom

L Mute LED Indicator Y Flash

M Line 1, Line 2 Buttons /

Indicators

ONMLKJI

6 Connections and Setup

6.1 Important Installation Information

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is speciﬁcally designed for wet locations.

• Never touch uninsulated telephone wires or terminals unless the telephone line is disconnected from the network.

• Use caution when installing or modifying telephone lines.

• Temporarily disconnect any other equipment connected to the telephone.

6.2 Important Installation Guidelines

• Install telephone near both a telephone jack and an electrical power outlet.

• Avoid sources of noise, such as a window or a busy street, and electrical noise, such as motors, microwave ovens and ﬂuorescent lighting.

• Avoid heat sources, such as heating air ducts, heating appliances, radiators and direct sunlight.

• Avoid areas of excessive moisture or extremely low temperature.

• Avoid dusty locations

• Avoid other cordless telephones or personal computers.

CAUTION

Always disconnect all phone cords from the base unit before battery installation or replacement.

NOTE

Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances.

Certain other communications devices may also use the 1.9 GHz frequency for communication, and, if not properly set, these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 1.9 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some long-range cordless telephone systems.

6.3 Installing the Base and Connecting your System

The phone may be connected to two line (RJ14C) wall jacks to accommodate all two lines.

1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall.

2. Install 5 AAA-size alkaline batteries (not included) for back up power in the event of a power failure.

• Insert a ﬂat-head screw driver or similar object into the battery door latch and gently pry upward to release the battery door from the base.

• Insert the batteries inside the battery compartment as shown on the diagram.

+ 25 hidden pages

Motorola ML25254 Full User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual