Motorola ML25055 User Manual

Motorola ML25055

40 mm

7.5 mm

DND / Privacy

2-Line Cordless Handset

Full User Guide

Manufactured, distributed or sold by Meizhou Guo Wei Electronics Co. LTD., ocial licensee for this product. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. All other trademarks are the property of their respective owners. © 2020 Motorola Mobility LLC. All rights reserved.

Issue 1.3 (EN-US)

Accessory

1 Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.

Notiﬁcation to the Local Telephone Company

On the bottom of the equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

NOTE

• This equipment may not be used on coin service provided by the telephone company.

• Party lines are subject to state taris, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.

• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualiﬁed installer.

• US Number is located on the cabinet bottom of the Motorola ML25254, ML25255 or the base station that the cordless handset is registered to.

• REN number is located on the cabinet bottom of the Motorola ML25254, ML25255 or the base station that the cordless handset is registered to.

Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must:

(1) promptly notify you of such temporary

discontinuance;

(2) aord you the opportunity to correct the

situation; and

(3) inform you of your right to bring a complaint

to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to aect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

This product meets the applicable Innovation, Science and Economic Development Canada technical speciﬁcations.The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed ﬁve.

Interference Information

This device complies with Part 15 of the FCC Rules and the Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

(1) This device may not cause harmful interference;

and

(2) This device must accept any interference

received, including interference that may cause undesired operation.

Privacy of communications may not be ensured when using this telephone.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit dierent from that to which the receiving antenna is connected.

• Consult the dealer or an experienced radio/TV technician for help.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/ television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Oce, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.

Warning: The changes or modiﬁcations to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.

This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

Caution: To maintain the compliance with the Industry Canada’s RF exposure guideline, place the base unit at least 20 cm from nearby persons.

For body worn operation, this cordless handset has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

For body worn operation, this cordless handset has been tested and meets the Industry Canada RF exposure guidelines when used with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

Licensing

Licensed under US Patent 6,427,009.

Hearing Aid Compatibility

This telephone system meets FCC standards for Hearing Aid Compatibility.

Information for DECT Product

This telephone is compliant with the DECT

6.0 standard which operates in the 1.92GHz

to 1.93GHz frequency range. Installation of this equipment is subject to notiﬁcation and coordination with UTAM. Any relocation of this equipment must be coordinated through and approved by UTAM. UTAM may be contacted at 1-800-429-8826.

CAUTION:

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT.

WARNING:

TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT.

2 Introduction

Your Motorola multi-line / 2-line phone is a fullfeatured phone ideally suited for home or oce use. It is designed to receive calls on up to two incoming telephone lines and serve up to 10 extensions with the Motorola ML25254 or ML25255 systems. The Motorola ML25055 Cordless Handset will expand the Motorola multi-line phone system operating in the DECT 6.0 frequency range.

Caution: When installing and using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided in the section below.

IMPORTANT

Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.

3 Important Safety Instructions

Some of the following information may not apply to your particular product; however, when using telephone equipment, basic safety precautions should always be followed to reduce the risk of ﬁre, electric shock and injury to persons, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on

the product.

3. Unplug this product from the wall outlet before

cleaning. Do not use liquid cleaners or aerosol

cleaners. Use a damp cloth for cleaning.

4. Telephones should not be used while you are in a bathtub, shower or pool. Immersion of the telephone or handset in water could cause an electrical shock.

5. Slots and openings in the cabinet back or bottom are provided for ventilation, to protect it from overheating. Do not block or cover these openings. Do not block the openings by placing the product on a bed, sofa, rug, or other similar surface. Do not place this product in a built-in installation unless proper ventilation is provided.

6. Only operate this product from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

7. Plug the adaptor into an easily accessible electrical outlet near the equipment.

8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.

9. Do not overload wall outlets and extension cords as this can result in the risk of ﬁre or electric shock.

10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of ﬁre or electric shock. Never spill liquid of any kind on the product.

11. Never spill liquid of any kind on the product.

12. To reduce the risk of electric shock, do not disassemble this product. If service or repair work is required, take it to a qualiﬁed serviceman. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.

13. Do not expose the product to extreme temperatures such as areas near a hot radiator, stove or in a hot car. Do not place product upon other consumer electronic products such as; computer monitors, power ampliﬁers, etc.

14. Do not place lighted candles, cigarettes, cigars, etc., on the telephone.

15. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

16. Never install or modify telephone wiring during a lightning storm.

17. Never install telephone jacks in wet locations unless the jack is speciﬁcally designed for wet locations.

18. Use caution when installing or modifying telephone lines to prevent electrical shock and/or ﬁre.

19. Under the following conditions, unplug this product from the wall outlet and refer servicing to qualiﬁed service personnel:

(a) The power supply cord or plug is damaged

or frayed.

(b) The product has been exposed to rain

or water.

following the operating instructions. (d) The product’s cabinet has been damaged. (e) The product exhibits a distinct change

in performance.

20. Avoid using a telephone (other than a cordless

type) during an electrical storm. There may be a remote risk of electric shock from lightning.

21. Do not use the telephone to report a gas leak in

the vicinity of the leak.

22. Do not place this product on an unstable cart,

stand, or table. The product may fall, causing serious damage to the product.

23. Only use attachments/accessories speciﬁed by

the manufacturer.

24. Unplug this apparatus during lightning storms or

when unused for long periods of time.

Save these instructions

Battery Safety Instructions

IF YOUR PRODUCT UTILIZES BATTERIES, THE FOLLOWING ADDITIONAL PRECAUTIONS SHOULD BE OBSERVED:

1. Use only the type and size battery(ies) speciﬁed

in the user manual.

2. Do not use this product if the battery door is

removed or missing.

3. Replace batteries that appear to be swollen or

have damaged wiring.

4. Do not dispose of the battery(ies) in ﬁre. They

may explode. Check with local codes for possible special disposal instructions.

5. Do not open or mutilate the battery(ies).

Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.

6. Exercise care in handling battery(ies) in order

not to short out the battery(ies) with conducting materials such as rings, bracelets, and keys. The battery(ies) or conductor may overheat and cause burns.

7. Do not attempt to recharge the battery(ies)

provided with or identiﬁed for use with this product that are not rechargeable. The battery(ies) may leak corrosive electrolyte or explode.

8. Do not attempt to rejuvenate the battery(ies) provided with or identiﬁed for use with this product by heating them. Sudden release of the battery(ies) electrolyte may occur causing burns or irritation to eyes or skin.

9. When replacing battery(ies), all batteries should be replaced at the same time. Mixing fresh and discharged batteries could increase internal cell pressure and rupture the discharged battery(ies). (Applies to products employing more than one separately replaceable primary battery.)

10. When inserting battery(ies) into this product, the proper polarity or direction must be observed. Reverse insertion of battery(ies) may result in leakage or explosion.

11. When inserting battery(ies) into this product, do not twist or pinch the wires or allow wires to become pinched in battery door.

12. If storing over 30 days, remove battery(ies) from this product because the battery(ies) could leak and damage the product.

13. Discard “dead” battery(ies) as soon as possible since “dead” batteries are more likely to leak in a product.

14. Do not store this product, or the battery(ies) provided with or identiﬁed for use with this product, in high-temperature areas. Batteries that are stored in a freezer or refrigerator for the purpose of extending shelf life should be protected from condensation during storage and defrosting. Batteries should be stabilized at room temperature prior to use after cold storage.

15. If your product uses rechargeable battery(ies), charge the battery(ies) only in accordance with the instructions and limitation speciﬁed in the User Guide.

16. Keep batteries out of the reach of children.

Save these instructions

4 Parts Checklist

Make sure your package includes the following items:

Cordless handset

Handset

battery pack

Belt clip

Handset

battery cover

AC power adaptor

Charging cradle

Digital Security System

Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.

5 Handset Layout

LED Event Indicator

3 Softkeys

Speakerphone

Exit Talk

Directory

Volume -

Intercom /

Hold

Mute / Delete

Headset Jack

Volume +

End

Caller ID Record

Menu / Flash

Redial

6 Connection and Setup

6.1 Important Installation Information

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is speciﬁcally designed for wet locations.

• Never touch uninsulated telephone wires or terminals unless the telephone line is disconnected from the network.

• Use caution when installing or modifying telephone lines.

• Temporarily disconnect any other equipment connected to the telephone.

6.2 Important Installation Guidelines

• Install telephone near both a telephone jack and an electrical power outlet.

• Avoid sources of noise, such as a window or a busy street, and electrical noise, such as motors, microwave ovens and ﬂuorescent lighting.

• Avoid heat sources, such as heating air ducts, heating appliances, radiators and direct sunlight.

• Avoid areas of excessive moisture or extremely low temperature.

• Avoid dusty locations

• Avoid other cordless telephones or personal computers.

CAUTION

Always disconnect all phone cords from the base unit before battery installation or replacement.

NOTE

Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances.

Certain other communications devices may also use the 1.9 GHz frequency for communication, and, if not properly set, these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 1.9 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some long-range cordless telephone systems.

6.3 Installing the Phone

6.3.1 Installing the Handset Battery

You must connect the handset battery before use.

1. Locate battery which is packaged inside a plastic bag and is separate from the handset.

2. Locate the battery compartment on the back of the handset.

3. Plug the battery pack cord into the jack inside the compartment. Pressing down ﬁrmly.

Battery

Black Wire

Red Wire

4. Insert the battery pack. To ensure proper battery installation, the connector is keyed and can be inserted only one way.

5. Close the battery compartment by placing the handset back cover slightly higher than the handset and then sliding the cover down into position.

6. Place the handset in the charging cradle. The charge indicator illuminates, verifying the battery is charging.

Allow the phone to charge for 14 hours prior to

ﬁrst use. If you don’t properly charge the phone, battery performance is compromised.

Caution: To reduce the risk of ﬁre or personal injury, use only the approved Nickel-metal Hydride (Ni-MH) battery pack (2.4V, 550mAh rechargeable batteries) supplied.

6.3.2 Changing / Charging the Handset Battery

1. Plug the power supply cord into the power jack on the back of the charging cradle and the other end into an electrical outlet.

2. Make sure the handset is OFF (not in TALK mode) before you replace battery.

3. Remove the battery compartment door.

4. Disconnect the battery pack connector from the jack inside the compartment and remove the battery pack from the handset.

5. Insert the new battery pack and plug the battery pack connector to the jack inside the compartment.

6. Put the battery compartment door back on.

7. Place handset in the charging cradle, the charge indicator illuminates, verifying the battery is charging.

Allow the phone to charge for 14 hours prior to

ﬁrst use. If you don’t properly charge the phone, battery performance is compromised.

Caution: To reduce risk of personal injury, ﬁre, or damage use only the charger power adaptor supplied. This power adaptor is intended to be correctly orientated in a vertical or ﬂoor mount position.

Class 2 Power source.

6.3.3 Wall Mounting

The wall mount holes are located on back of the handset charging cradle and no extra wall mount pedestalis needed. Simply slip the wall mounting holes on the back of the charging cradle over the wall plate posts (not included) and slide the charging cradle down into the place. Use ONLY UL approved wall plate.

40 mm

7.5 mm

WARNING

Please use wall plate that can sustain at least 5kg. Please ensure the wall plate has appropriate and

rigid mounting.

7 Programming the Phone

7.1 Standby Screen

The handset displays the handset name and number, date, time, number of new calls, battery status and the three softkeys.

The softkey labels will change according to the status of the unit.

7.2 Programming Functions

The system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu:

PHONE SETTINGS DISPLAY SETTINGS SOUND SETTINGS ANSWERING SYSTEM RESTORE SETTINGS

NOTE

During programming, you may press any time to exit the sub-menu and return to the main menu, or press EXIT key to exit programming and return to standby screen.

If no key is pressed for 30 seconds, the handset will automatically exit programming and return to standby screen.

7.3 Phone Settings

1. In idle mode, press Menu/Flash to go to the

main menu.

2. Using VOL + and VOL - of the navigation button

to scroll to

3. Press following items:

AUTO ANSWER AUTO ANS INTERCOM REGISTRATION 2ND CALL ALERT HANDSET NAME

7.3.1 Auto Answer

When it is set to on, this allows you to pick up the handset from the charging cradle to answer an incoming call without pressing t, s,

LINE 2

softkey.

From the

1. Using VOL + and VOL - of the navigation button to scroll to

2. Using VOL + and VOL - of the navigation button to scroll to ON or

3. Press

NOTE

The default setting is

7.3.2 Auto ANS Intercom

When it is set to on, the handset will auto answer the intercom call when it receives an intercom call.

From the

1. Using VOL + and VOL - of the navigation button to scroll to softkey.

2. Using VOL + and VOL - of the navigation button to scroll to ON or

3. Press

NOTE

The default setting is

7.3.3 Registration

A cordless handset will not operate until it is registered to the base.

During the registration process, keep the handset near the base. Up to 10 cordless handsets (in total) can be registered to Motorola ML25254 or ML25255 systems.

NOTE

If the handset has not been registered to the base, the display will show

REGISTRATION

Press

REG

If the handset does not display the

INITIATE REGISTRATION

is available in the menu.

7.3.3.1 Register

From the

1. Using VOL + and VOL - of the navigation button to scroll to

2. Using VOL + and VOL - of the navigation button to scroll to

3. The handset will display

BUTTON UNTIL BEEP.

4. Press and hold PAGE button on the base for about 3 seconds.

PHONE SETTINGS

SELECT

softkey and you may program the

PHONE SETTINGS

menu:

AUTO ANSWER

OFF

SELECT

softkey to save your selection.

OFF

PHONE SETTINGS

menu:

AUTO ANS INTERCOM

OFF

SELECT

softkey to save your selection.

OFF

PRESS “REG” TO INITIATE

once the handset has been activated.

softkey to start the registration.

message, the

PHONE SETTINGS - REGISTRATION

PHONE SETTINGS

menu:

REGISTRATION

. Press

PRESS BASE UNIT PAGE

BACK

LINE 1

. Press

SELECT

. Press

PRESS “REG” TO

. Press

SELECT

softkey at

softkey.

SELECT

softkey.

option

5. The base will display

REGISTERING...

to indicate

the base is now in registration mode.

If registration is successful, both phones will

beep and display

REGISTRATION COMPLETE!

If registration is not successful, move the phones closer together and try again.

7.3.3.2 Remove Handset

De-registration cancels registration. During the de-registration process, keep the handset

near the base. It is not recommended that a handset be

deregistered unless absolutely necessary because once a handset is deregistered, that handset’s telephone features cannot be used until the handset is re-registered.

From the

PHONE SETTINGS

menu:

1. Using VOL + and VOL - of the navigation button

to scroll to

REGISTRATION

. Press

SELECT

softkey.

2. Using VOL + and VOL - of the navigation button

to scroll to

REMOVE HANDSET

. Press

SELECT

softkey.

3. The handset will display

4. Press

YES

softkey to conﬁrm de-registration. The

handset will display

REGISTRATION

once the handset is de-registered.

REMOVE HANDSET?

PRESS “REG” TO INITIATE

7.3.4 2nd Call Alert

When it is set to on, you will hear the alert tone when you are in conversation and there is an incoming call from another line.

From the

PHONE SETTINGS

menu:

1. Using VOL + and VOL - of the navigation button

to scroll to

2ND CALL ALERT

. Press

SELECT

softkey.

2. Use VOL + and VOL - of the navigation button to

scroll to ON or

3. Press

SELECT

OFF.

softkey to save your selection.

NOTE

The default setting is ON.

7.3.5 Handset Name

From the

PHONE SETTINGS

menu:

1. Using VOL + and VOL - of the navigation button

to scroll to

HANDSET NAME

. Press

SELECT

softkey.

2. The handset will display the last-set name.

3. Using the dial pad to enter a handset name up to 11 characters.

More than one letter is stored in each of the

number keys. For example, to enter “Lorraine,” press the 5 key three times for the letter L, press the 6 key three times for the letter O, press the 7 key three times for the letter R, and so on.

If you make a mistake, press DIR or CID of the

navigation button to move the cursor forward or backward. Or, press

CLEAR

softkey to delete one

character at a time.

4. When you are ﬁnished, press

SAV E

softkey to

save the name to your phone.

7.4 Display Settings

1. In idle mode, press Menu/Flash to go to the main menu.

2. Using VOL + and VOL - of the navigation button to scroll to

3. Press

DISPLAY SETTINGS

SELECT

softkey and you may program the

following items:

LANGUAGE CONTRAST

7.4.1 Language

From the

DISPLAY SETTINGS

menu:

1. Using VOL + and VOL - of the navigation button to scroll to

LANGUAGE

. Press

SELECT

softkey.

2. Using VOL + and VOL - of the navigation button to scroll to

3. Press

ENGLISH, FRANCAIS

SELECT

softkey to save your selection.

ESPAÑOL

7.4.2 Contrast

There are 5 levels of display contrast that can be set. From the

DISPLAY SETTINGS

menu:

1. Using VOL + and VOL - of the navigation button to scroll to

CONTRAST

. Press

SELECT

softkey.

2. Using VOL + and VOL - of the navigation button to adjust the contrast. The display contrast will adjust with each press of the button.

3. Press

SELECT

softkey to save your selection.

7.5 Sound Settings

1. In idle mode, press Menu/Flash to go to the main menu.

2. Using VOL + and VOL - of the navigation button to scroll to

3. Press following items:

RING VOL KEY TONES

7.5.1 Ring Tone

There are 8 tones for your selection. The ring tone can be set individually for each line.

From the

1. Using VOL + and VOL - of the navigation button to scroll to

2. Using VOL + and VOL - of the navigation button to scroll to

SOUND SETTINGS

SELECT

softkey and you may program the

RING TONE

SOUND SETTINGS

RING TONE

LINE 1

menu:

. Press

LINE 2

SELECT

and press

softkey.

SELECT

softkey.

3. Using VOL + and VOL - of the navigation button

to scroll to your selection.

4. Press

SELECT

softkey to save your selection.

7.5.2 Ring Volume

There are 5 volume levels and O for your selection. The ring volume can be set individually for each line.

From the

SOUND SETTINGS

menu:

1. Using VOL + and VOL - of the navigation button

to scroll to

RING VOL

. Press

SELECT

softkey.

2. Using VOL + and VOL - of the navigation button

to scroll to

LINE 1

LINE 2

and press

SELECT

softkey.

3. Using VOL + and VOL - of the navigation button

to adjust the ring volume.

4. Press

SELECT

softkey to save your selection.

7.5.3 Key Tones

From the

SOUND SETTINGS

menu:

1. Using VOL + and VOL - of the navigation button

to scroll to

KEY TONES

. Press

SELECT

softkey.

2. Using VOL + and VOL - of the navigation button

to scroll to ON or

3. Press

SELECT

OFF

softkey to save your selection.

7.6 Restore Settings

The feature allows you to reset some menu settings to the original default settings.

1. In idle mode, press Menu/Flash to go to the

main menu.

2. Using VOL + and VOL - of the navigation button

to scroll to

RESTORE SETTINGS

. Press

SELECT

softkey.

3. The handset will display

4. Press

YES

softkey to reset the unit to default

LOAD TO DEFAULT?

setting. The phone will reboot with the default settings.

If you do not want to reset, press NO softkey.

8 Basic Operation

8.1 Making Calls with the Cordless Handset

1. Press t and the phone will select the ﬁrst

available line. If both lines are available, Line 1 will be used ﬁrst.

Or, press

you want.

2. Wait for a dial tone, then dial the phone number.

3. Press e when ﬁnished.

8.2 Making Calls with the Speakerphone

1. Press s to activate the speakerphone on the ﬁrst

available line. If both lines are available, Line 1 will be used ﬁrst.

Or, press

line, and the handset will activate in the receiver mode. Press s to switch to the speakerphone mode.

2. Wait for a dial tone, then dial the phone number.

3. Press e when ﬁnished.

8.3 Making Calls with a Wired Headset

1. Plug the headset into the Headset jack on the

side of the handset.

2. Adjust the headset to rest comfortably on top of

your head or over your ear.

3. Move the microphone to approximately 2 to

3 inches from your mouth.

4. Press t and the phone will select the ﬁrst

available line. If both lines are available, Line 1 will be used ﬁrst.

Or, press

you want.

5. Wait for a dial tone, then dial the phone number.

6. Press e when ﬁnished.

NOTE

If the headset is not connected (or if not completely inserted into headset jack), pressing t will enter the receiver talk mode.

Although this device will accept a variety of standard

2.5mm telephone headsets, Motorola does not

guarantee compatibility with third party devices. Performance may vary depending on the quality of the headset.

8.4 Pre-dialing

1. With the phone idle, manually enter the

telephone number. The telephone number will show in the display. The maximum pre-dialing number length is 32 digits, if the number is over 32 digits, it will emit an error tone.

2. You can either press t, s,

to take a line and the number will automatically be dialed.

8.5 Answering Calls

1. Press t to answer the call in the receiver mode.

Or, press s to answer the call in speakerphone

mode.

Or, press the corresponding

answer the call in receiver mode.

2. Press e when ﬁnished.

NOTE

If you have set the answer the call directly by picking up the handset

LINE 1

AUTO ANSWER

LINE 2

softkey to select the line

LINE 2

softkey to select the

LINE 2

softkey to select the line

LINE 1

LINE 2

LINE

softkey to

to On, you can

softkey

from the charging cradle, without pressing any buttons.

8.6 Switching Between the Speakerphone, Handset, and Headset Mode

1. To switch to the speakerphone mode, press s.

2. If the headset is plugged in, press t to switch

to headset.

Or, if the headset is not plugged in, press t to

switch to the handset receiver mode.

8.7 Mute

To have a private, o-line conversation, use the Mute feature. The party on the other end of the line cannot hear you, but you can still hear them.

1. During a call, press Mute/Del. to activate the

Mute feature.

2. Press Mute/Del. again to de-activate.

8.8 Auto Standby

If you place the handset in the charging cradle while the handset is o the hook (during a call), the call is automatically disconnected.

8.9 Do Not Disturb

This feature will disable your telephone’s ringer for a set period of time to prevent incoming calls from interrupting. When an incoming call or intercom call occurs, the status indicators will light up but the phone will not ring.

1. In idle mode, press DND/PRIVACY. The last

setting is displayed.

2. Using VOL + and VOL - of the navigation button

to scroll to your selection. You can choose from as short as

1 HOUR

1-hour intervals up to

3. Press

DND timer will appear on the display indicating how much time remains before the DND feature is automatically turned o.

4. To turn o DND feature at any time, press

DND/PRIVACY.

15 MINUTES, 30 MINUTES, 45 MINUTES,

2 HOURS

and increase the duration by

24 HOURS

SELECT

softkey to save your selection. A

8.10 Line Privacy

This feature will prevent other phones on the same system from accessing the line used by your active call.

To turn on Line Privacy:

1. While on a call, press DND/PRIVACY.

2. The handset will display

PRIVACY

8.11 Flash

If you subscribe to Call Waiting Caller ID service from your local telephone company and you receive an incoming call during a call, you will hear a beep to indicate another call is waiting on the line and Caller ID information (if available) for the waiting call shows on the display.

1. To connect to the waiting call, press Menu/Flash

and your ﬁrst call will be put on hold.

2. To switch between the two calls, press

Menu/Flash.

8.12 Inserting a Pause in the Dialing Sequence

Press j twice to insert a delay in dialing sequence when a pause is needed to wait for a dial tone (for example, after you dial 9 for an outside line, or to wait for a computer access tone.) Each pause counts as one digit in the dialing sequence, and is shown as

in the display.

8.13 Redial

1. Press t, or s and the phone will select the ﬁrst

available line. If both lines are available, Line 1 will be used ﬁrst.

Or, press

you want.

2. Press Redial. The redial number list (last

3 previously dialed numbers) is shown.

3. Using VOL + and VOL - of the navigation button

to scroll to the number you want to redial.

4. Press

NOTE

If the number you dialed is longer than 32 digitals, it will not be saved in the redial list and can’t be redialed.

8.13.1 Viewing a Redial Record

Your phone records up to three previously dialed phone numbers.

1. In idle mode, press Redial.

2. Using VOL + and VOL - of the navigation button

to scroll to the desired dialed numbers.

3. When the desired number is displayed, press

t or s to dial the phone number.

NOTE

The line is automatically seized and the number is dialed accordingly.

8.13.2 Adding a Redial Record in the Directory

1. In idle mode, press Redial.

2. Using VOL + and VOL - of the navigation button

to scroll to the desired redial numbers.

3. Press

ENTER NAME:

4. Using the dial pad to enter a name.

If you make a mistake, press DIR or CID of the

navigation button to move the cursor forward or

LINE 1

LINE 2

softkey to select the line

DIAL

softkey to dial the phone number.

SAV E

softkey. The handset displays

backward. Or, press character at a time.

The name ﬁeld cannot be left empty.

5. Press

To edit the number, press DIR or CID of the

6. When you are ﬁnished, press

7. Using VOL + and VOL - of the navigation button

8. Press

NOTE

If an incoming call number matches this record the VIP Tone Melody will ring.

SAV E

ENTER NUMBER:

navigation button to move the cursor forward or backward. Or, press digit at a time.

to scroll to the desired

softkey. The handset displays

SELECT

CLEAR

softkey to delete one

with the desired redial number.

CLEAR

softkey to delete one

SAV E

softkey.

VIP TONE MELODY

softkey to complete.

8.14 Transferring a Call to Another Extension

1. During a call, press XFER softkey. The current call

is put on hold.

2. Using VOL + and VOL - of the navigation button

to scroll to the handset or base you want to transfer the call to. Press

3. This will initiate an intercom call to the selected

handset or base.

Wait until the selected handset or base answers

the intercom call and have a conversation and then hang up to ﬁnish the transfer or press softkey to have a 3 way conference call.

If the selected unit rejects the intercom call, or

the call is not answered within 30 seconds, the call is transferred back to the original unit.

SELECT

softkey.

CONF

8.15 Receiving a Transferred Call from Another Extension

If the unit receives a transfer call paging,

CALL FROM BASE/HANDSET X

1. Press t or s to answer the call.

2. If you press

answered within 30 seconds, the intercom paging will be stopped and the call is transferred back to the original unit.

REJECT

shows in the display.

softkey or the call is not

INTERCOM

8.16 Ringer On/O and Ringer Volume

1. In idle mode, using VOL + and VOL - of the

navigation button to open the ring volume setting.

2. Using VOL + and VOL - of the navigation button

to scroll to softkey.

3. Using VOL + and VOL - of the navigation button

to adjust the ring volume.

4. Press

NOTE

If you set the ring volume to O, the handset will display

LINE 1

LINE 2

SELECT

softkey to save your selection.

L1/L2 RINGER OFF

and press

SELECT

8.17 Speakerphone, Handset, and Headset Volume

During a call, press VOL + and VOL - of the navigation button to adjust the call volume until you reach a comfortable listening level. The phone stores the setting after the last button pressed.

8.18 Hold

1. During a call, press Int./Hold to put the line on

hold. The handset will display

HOLD

, and the line icon will ﬂash.

2. When the line is on hold, the hold alert tone will

be emitted to both the person on hold and to the user that initiated the hold.

Press the corresponding

the hold and return to the call again.

LINE 1/LINE 2 ON

LINE

softkey to release

8.19 Conference Calls

This system can support 3-way and 4-way conference calls.

8.19.1 Joining a call in progress

While a call is in progress, another user can join that call by pressing the corresponding the handset. Both parties on the original call will hear a tone to alert them someone else has joined the call.

NOTE

If the Line Privacy feature is On for the original call, the call cannot be joined by another user.

8.19.2 3-way conference call by an intercom call

1. While on a call, press Int./Hold and wait for the

timer to clear from the handset display.

2. Press Int./Hold again.

3. Using VOL + and VOL - of the navigation button

to scroll to the desired handset or base and press

SELECT

softkey.

4. The selected handset or base will emit a page

tone. The user on the selected handset or base can press t or s to answer the intercom / paging call.

5. The originating caller can then press

softkey to establish a 3-way conference between the external caller and the intercom call.

8.19.3 3-way conference call with two lines

1. While on a call on Line 1, press Int./Hold to put

the call on hold.

2. Press

LINE 2

phone number, and then talk to the other person.

softkey to get a dial tone. Dial the

LINE

softkey in

CONF

3. The originating caller can then press softkey to establish a 3-way conference between the two lines.

8.19.4 4-way conference call (Line 1 + Line 2 + 2

extensions)

1. While on a call with both Line 1 and 2 on hold, press Int./Hold and select the desired handset or base to intercom.

2. The selected handset or base will emit a page tone. The user on the selected handset or base can press t or s to answer the intercom / paging call.

3. The originating caller can then press softkey to establish a conference.

4. Since Line 1 and 2 are both on hold, the user will be prompted to select Line 1, Line 2 or Both to conference with. If 4-way conference is established between the originating caller, both lines and the intercom call.

BOTH

softkey is selected a

8.20 Intercom Calls

8.20.1 Making an Intercom Call

1. Press Int./Hold to bring up the list of all registered handsets and base (except itself).

2. Using VOL + and VOL - of the navigation button to scroll to the desired handset or base and press

SELECT

softkey.

3. To cancel the intercom call, press

NOTE

If the receiving handset or base does not answer within 30 seconds, the intercom call is cancelled. You will hear an error tone and the handset displays

UNAVAILABLE

8.20.2 Answering an Intercom Call

When you receive an intercom call, the handset will display the Phone ID of the calling handset.

The call can be answered by pressing t or s. If you do not want to answer the intercom call, press

REJECT

softkey.

9 Caller ID (CID)

In order to use the Caller ID features, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service. To know who is calling while you are on the phone, you must subscribe to Caller ID with Call Waiting service.

LINE1

When the unit receives an incoming call with CID information, the CID can be shown on the handsets.

This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date and time; or the name, phone number, date and time.

If two incoming calls come in at the same time, the line 1 and Iine 2 caller information shows on the display separately while ringing.

The unit can store up to 99 records. When the memory is full, a new call automatically replaces the oldest call in memory.

9.1 Viewing a CID Record

1. In idle mode, press CID.

2. Using VOL + and VOL - of the navigation button to scroll through the call records.

NOTE

When viewing the CID records, the display for calls received that have not been reviewed. The record number is shown to the right of the time along with the The line number for the call received is also displayed.

9.2 Adding a CID Record in the Directory

If you want to adjust the format of the CID number to 7, 10 or 11 digits and save it in the Directory, press

FORMAT

softkey to format the CID number ﬁrst

before pressing For more formation on formatting a number, please

refer to section 9.5.

1. While viewing a CID record, press

2. The handset displays already stored in the Directory).

3. Using the dial pad to enter a name.

To edit the current name, press DIR or CID of the

navigation button to move the cursor forward or backward. Or, press character at a time.

The name ﬁeld cannot be left empty.

4. Press

ENTER NUMBER:

To edit the number, press DIR or CID of the

navigation button to move the cursor forward or backward. Or, press digit at a time.

5. When you are ﬁnished, press

6. Using VOL + and VOL - of the navigation button to scroll to the desired

7. Press

STORE

SAV E

softkey. The handset displays

with the number.

SELECT

softkey to complete.

LINE2

NEW

FORMAT

and

softkey.

ENTER NAME:

CLEAR

softkey to delete one

CLEAR

softkey to delete one

VIP TONE MELODY

CONF

STOP

will appear in

STORE

with name (if

SAV E

softkey.

softkeys.

softkey.

NOTE

If an incoming call number matches this record the VIP Tone Melody will ring.

9.3 Deleting a CID Record

1. While viewing a CID record, press Mute/Del..

2. The handset will display

3. Press OK softkey to conﬁrm.

DELETE?

9.4 Deleting All Call Records

This feature allows you to clear all CID records at once.

1. While viewing a CID record, press and hold

Mute/Del..

2. The handset will display

3. Press OK softkey to conﬁrm. The handset will display

EMPTY

DELETE ALL?

9.5 Dialing Back

When viewing CID records, you can dial back the numbers showing on the display by pressing t or s.

9.5.1 If you have programmed your local area

code

1. If the CID record shows a 7-digit number (i.e. 555-1234), then the call was received from within your area code. However, this does not guarantee the call is a local call.

If the CID record shows an 11-digit number

(i.e. 1-234-555-1234), then the call received was not from your area code.

2. To adjust the phone number format, press

FORMAT

softkey. For instance, a 7-digit local number sometimes cannot be dialed because it requires a 10-digit or 11-digit format. Press

FORMAT

softkey to scroll through 7, 10 and 11-digit numbers.

No. of digits Explanation Example 7-digits: 7-digit number 555-5555

10-digits: 3-digit area code

11-digits: Long distance code 1

3. To dial the displayed phone number, press

t or s.

9.5.2 If you have not programmed your local area

1. You will see 10-digit numbers (i.e. 234-555-1234).

2. To dial the displayed phone number, press

t or s.

You may adjust the number format by pressing

FORMAT

+ 7-digit number

+ 3-digit area code + 7-digit number

code

softkey before dialing.

425-555-5555

1-425-555-55555

9.6 Call Waiting Caller ID

This feature allows you to see who is calling when you hear the call waiting beep. The caller identiﬁcation information appears in the display after you hear the tone.

1. To connect to the waiting call, press Menu/Flash

and your ﬁrst call will be put on hold.

2. To switch between the two calls, press

Menu/Flash.

IMPORTANT

To use all the features of this unit, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service. To know who is calling while you are on the phone, you must subscribe to Caller ID with Call Waiting Service.

10 Phonebook Directory

You may store data in the Directory (up to 99 records). Each directory record stores up to 16 characters and 32 digits.

The records in the Directory are stored by alphabetic ascending order.

10.1 Adding a New Directory Record

1. In idle mode, press DIR.

2. Press

3. Using the dial pad to enter a name. More than one letter is stored in each of the

If you make a mistake, press DIR or CID of the

The name ﬁeld cannot be left empty.

4. Press

5. Use the dial pad to enter a telephone number. Press j twice to insert a pause in a number

6. When you are ﬁnished, press

7. Using VOL + and VOL - of the navigation button

8. Press

NOTE

If an incoming call number matches this record the VIP Tone Melody will ring.

NEW

ENTER NAME:

number keys. For example, to enter “Lorraine,” press the 5 key three times for the letter L, press the 6 key three times for the letter O, press the 7 key three times for the letter R, and so on.

navigation button to move the cursor forward or backward. Or, press character at a time.

ENTER NUMBER:

if necessary.

to scroll to the desired

softkey. The handset displays

CLEAR

softkey to delete one

SAV E

softkey. The handset displays

SAVE

VIP TONE MELODY

SELECT

softkey to complete.

softkey.

MEMORY FULL

delete one or more records before repeating above steps to add a new directory record.

shows in the display, you need to

10.2 Viewing a Directory Record

1. In idle mode, press DIR.

2. Using VOL + and VOL - of the navigation button

to scroll through the records.

Or, press the number keys to go to the name

of the records starting with the corresponding character.

3. Press

4. Using VOL + and VOL - of the navigation button

to scroll to the record.

softkey.

VIEW

. Press

SELECT

softkey to view

10.3 Editing a Directory Record

1. In idle mode, press DIR.

2. Using VOL + and VOL - of the navigation button

to scroll to the record you wish to edit.

3. Press

4. Using VOL + and VOL - of the navigation button

NOTE

The DIR or CID of the navigation button allow the cursor to move forward or backward. The Mute/Del. button can be used to delete character or number to the left of the cursor.

softkey.

to scroll to edit the content according to the steps in section 10.1.

EDIT ENTRY

. Press

SELECT

softkey to

10.4 Copying a Directory Record or All Directory Records

You can copy one directory record or all directory records from the base to the desired handset extension or from the handset extension to the base.

1. When viewing a directory record, press

softkey.

2. The handset will display

OR ENTIRE DIRECTORY?

3. Press

Or, press

4. Using VOL + and VOL - of the navigation button

5. Press

When ﬁnished, the number of directory records

The handset will display

CURR

softkey to copy the current record.

directory.

to scroll to the desired extension you wish the record(s) to be copied to.

copied will be displayed.

UNIT!

and the receiving handset or base will display

SAVED

ENTIRE

SELECT

softkey to conﬁrm.

ENTIRE DIRECTORY COPIED TO BASE UNIT!

COPY CURRENT RECORD

softkey to copy the whole

RECORD COPIED TO BASE

COPY

10.5 Deleting a Directory Record

1. In idle mode, press DIR.

2. Using VOL + and VOL - of the navigation button

to scroll to the record you wish to delete.

3. Press Mute/Del..

4. The handset will display

5. Press OK softkey to conﬁrm.

DELETE?

10.6 Deleting All Directory Records

1. In idle mode, press DIR.

2. Press and hold Mute/Del..

3. The handset will display

4. Press OK softkey to conﬁrm. The handset will

display

EMPTY

DELETE ALL?

10.7 Dialing a Directory Record

10.7.1 Dial a directory record while in Talk mode

1. Press t, s or a

2. Press DIR.

3. Using VOL + and VOL - of the navigation button

to scroll to the desired record.

4. Press

10.7.2 Dial a directory record while viewing it

1. In idle mode, press DIR.

2. Using VOL + and VOL - of the navigation button

3. When the desired number is displayed, press

DIAL

to scroll to the desired record.

t or s to dial the phone number.

LINE

softkey.

softkey to dial the phone number.

11 Answering System Operation

11.1 Memo Recording

From the ANSWERING SYSTEM menu:

1. Using VOL + and VOL - of the navigation button

to scroll to

2. Using VOL + and VOL - of the navigation button

to scroll to recording. Press OK softkey.

3. Record your memo after the beep. Press

softkey when your memo is complete.

NOTE

Your memo will be stored with your other incoming messages in your mailbox. To hear it again, play your messages.

11.2 Outgoing Message (OGA) Playback

From the ANSWERING SYSTEM menu:

1. Using VOL + and VOL - of the navigation button

to scroll to

2. Using VOL + and VOL - of the navigation button

to scroll to

MEMO RECORDING

MAILBOX 1

OGA PLAYBACK

LINE 1

MAILBOX 2

. Press OK softkey.

LINE 2

and press OK softkey.

. Press OK softkey.

to save the

FINISH

3. Using VOL + and VOL - of the navigation button

to scroll to the OGA record you want to play and press OK softkey.

4. If there is no recording for the selected OGA, the handset will display

EMPTY

11.3 Outgoing Message (OGA) Record

From the ANSWERING SYSTEM menu:

1. Using VOL + and VOL - of the navigation button to scroll to

2. Using VOL + and VOL - of the navigation button to scroll to

3. Using VOL + and VOL - of the navigation button to scroll to the OGA type you want to record over and press OK softkey.

There are 4 types of OGA to select from:

ANNOUNCE ONLY WORK HOURS AFTER HOURS

4. Record your greeting after the beep. Press softkey to end the recording.

5. The greeting will play back for you and automatically save. If you are not satisﬁed, simply select

OGA RECORD

LINE 1

PERSONAL

OGA RECORD

. Press OK softkey.

LINE 2

and press OK softkey.

option again and re-record.

FINISH

11.4 Playing Messages/Memo

1. In idle mode, press

2. The handset will display the status of messages for each line.

3. Using VOL + and VOL - of the navigation button to scroll to softkey to play the messages for that line.

NOTE

If the unit has new messages, only the new messages will be played, otherwise all messages will be played. The unit will play messages to the end.

During each message playback, the handset will display the current message information. If the message playback is a stored incoming message from the telephone line, the handset will display the message CID, including Date/Time, Name and Number. If it is a memo, the handset will display

MEMO

and Date/Time.

During each message playback:

• Press CID to skip to the next message.

• Press DIR to replay the current message.

• Double press DIR to play the previous message.

If there are no messages, the unit will announce, “You have no messages”.

LINE 1

PLAY

LINE 2

softkey.

and press

SELECT

11.5 Erasing Messages

11.5.1 To erase a message while it is playing

1. Select and play the message you want to erase.

2. Press Mute/Del..

3. The handset will display

4. Press OK softkey to delete the message.

The current message is erased, and the unit will

play the next message.

11.5.2 To erase all previously played messages in

a mailbox

1. Play a message.

2. Press and hold Mute/Del. for 2 seconds, the handset displays

MAILBOX?

3. Press OK softkey to delete all the old messages.

DELETE?

DELETE ALL MESSAGES IN LINE X

12 Display Messages

The following messages show the status of the phone, provide Caller ID information, or help you set up and use your phone.

DELETE ALL?

DELETE?

ENTER NAME:

ENTER NUMBER:

NEW CALLS

HANDSET NAME

UNAVAILABLE

NO LINE

LINE IN USE

EMPTY

Prompt asking if you want to erase all records.

Prompt asking if you want to erase the current record.

Prompt telling you to enter a name.

Prompt telling you to enter a telephone number.

Indicates call or calls which have not been reviewed.

Prompt telling you to enter a user name for the handset.

Indicates that the function you want to initialize cannot work at that moment or the function being worked cannot continue. The system is busy or some other higher priority function is being performed.

For example, the message playback function will be stopped when there is an incoming call.

Indicates that the telephone line is not connected.

Indicates that the telephone line is in use.

Indicates there are no CID records in memory.

OUT OF RANGE

BLOCKED NUM

UNKNOWN

Indicates handset is too far away from the base and the handset is searching for the base.

Indicates the person is calling from a number which is blocked from transmission.

Indicates incoming call is from an area not serviced by CID or the CID information was not sent.

13 Handset Sound Signals / Audio

Alert Tones

Signal Meaning

A long warbling tone (with ringer on)

Two short beeps (several times) Page signal

One beep every 14 seconds Low battery warning

One long beep after press one key Conﬁrm

A short warbling tone (with ringer on)

Signals an incoming call

Error

14 Troubleshooting

No dial tone

• Check or repeat installation steps. Make sure the base power cord is connected to a

working electrical outlet.

Make sure the telephone line cords are not

damaged and are connected to the phone and the wall jack.

• Disconnect the base station from the wall jack and connect another phone to the same jack. If there is no dial tone in the second phone, the problem might be your wiring or local service.

• The handset may be out of range of the base. Move closer to the base.

• Make sure the battery is properly charged (for 14 hours).

Dial tone is ok, but can’t dial out

• Make sure the base station is set to the correct dial mode.

Phone does not ring

• Make sure the phone is properly registered with the Motorola ML25254 or ML25255 base.

• Make sure the ringer is turned On.

• Make sure the Do Not Disturb feature is not activated.

• The handset may be out of range of the base. Move closer to the base.

• You may have too many extension phones on your line. Try unplugging some phones.

• See solutions for ‘No dial tone’.

You cannot be heard by the other party

• Make sure the Mute feature is not turned on.

• Make sure the headset cord is inserted properly and securely.

Incoming voice too low or none at all

• Check call volume setting.

You experience static, noise, or fading in and out

• The handset may be out of range of the base. Move closer to the base.

• Make sure the base station is not plugged into an electrical outlet with another household appliance. If necessary, relocate the base.

• Make sure the battery is properly charged (for 14 hours).

Directory dialing doesn’t work

• Did you program the memory location keys correctly?

• Make sure the phone number is formatted properly.

No Caller ID

• You must subscribe to the standard Name/ Number Caller ID service from your local telephone company to receive CID information.

No Display

• Make sure the unit is connected to a nonswitched electrical outlet. Disconnect the power adaptor from the charging cradle and reconnect it.

• Make sure the battery is properly charged (for 14 hours).

Date/Time setting is restored to default setting

• This maybe caused by power failure. Set Date/ Time at the base station again.

Intercom does not function correctly

• Make sure the phone is properly registered with the Motorola ML25254 or ML25255 base.

• The handset may be out of range of the base. Move closer to the base.

Unit locks up and no communication between the base and cordless handset

• Unplug the power adaptor from the electrical outlet and the bottom of the base. Remove the handset battery. Wait for 30 seconds and plug the power adaptor back into the base and

electrical outlet. Reconnect the battery and charge for 14 hours.

OUT OF RANGE

• Move the handset closer to the base.

• Make sure the base power cord is connected to a working electrical outlet.

shows in the handset display

Battery

If you experience any of the following problems, even after recharging the battery, you may need to replace the battery pack:

• Short talk time.

• Poor sound quality.

• Limited range.

Causes of poor reception

• Aluminum siding.

• Foil backing on insulation.

• Heating ducts and other metal construction that can shield radio signals.

• You’re too close to appliances such as microwaves, stoves, computers, etc.

• Atmospheric conditions, such as strong storms.

• Base is installed in the basement or lower ﬂoor of the house.

• Base is plugged into AC outlet with other electronic devices.

• Baby monitor is using the same frequency.

• Handset battery is low.

• Make sure the hook switch pops up when the handset is lifted.

• You’re out of range of the base.

• The 5 AAA batteries in the base station need replacing or are improperly installed or not installed at all.

15 General information

Cleaning

• Clean the phone with a damp (not wet) cloth, or an anti-static wipe.

• Never use household polish as this will damage the product. Never use a dry cloth as this may cause static shock.

Environmental

• Do not expose to direct sunlight.

• The phone may become warm when the batteries are being charged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage, do not place the product on antique / veneered wood.

• Do not place your product on carpets or other surfaces which generate ﬁbres, or place it in locations preventing the free ﬂow of air over its surfaces.

• Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

• Do not expose your product to ﬁre, explosives or other hazardous conditions.

• There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power cord during an electrical storm.

Product disposal instructions Product disposal instructions for residential users

When you have no further use for it, please remove any batteries and dispose of them and the product according to your local authority’s recycling processes. For more information, please contact your local authority or the retailer where the product was purchased.

Product disposal instructions for business users

Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.

Consumer Products and Accessories Warranty

Thank you for purchasing this Motorola branded product manufactured under license by Meizhou Guo Wei Electronics Co. Ltd., AD1 section, Economic Development Area, Dongsheng Industrial District, Meizhou, Guangdong, China. (“MZGW”)

What Does this Warranty Cover?

Subject to the exclusions contained below, MZGW warrants that this Motorola branded product (“Product”) or certiﬁed accessory (“Accessory”) sold for use with this product that it manufactured to be free from defects in materials and workmanship under normal consumer usage for the period outlined below. This Limited Warranty is your exclusive warranty and is not transferable.

Who is covered?

This warranty extends only to the ﬁrst consumer purchaser, and is not transferable.

What will MZGW do?

MZGW or its authorized distributor at its option and within a commercially reasonable time, will at no charge repair or replace any Products or Accessories that do not conform to this limited warranty. We may use functionally equivalent reconditioned / refurbished / pre-owned or new Products, Accessories or parts.

What Other Limitations Are There?

ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL MOTOROLA OR MZGW BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.

Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you speciﬁc legal rights, and you may also have other rights that vary from one jurisdiction to another.

Products Covered Length of Coverage

Consumer Products

Consumer Accessories (battery, power supply(s) and line cords)

Consumer Products and Accessories that are Repaired or Replaced

Exclusions Normal Wear and Tear. Periodic maintenance, repair

and replacement of parts due to normal wear and tear are excluded from coverage.

Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty.

Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse,

accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse;

(b) contact with liquid, water, rain, extreme

humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food;

commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or

(d) other acts which are not the fault of Motorola

or MZGW are excluded from coverage.

Use of Non-Motorola branded Products and Accessories. Defects or damage that result from the

use of Non-Motorola branded or certiﬁed Products or Accessories or other peripheral equipment are excluded from coverage.

Unauthorized Service or Modiﬁcation. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modiﬁcation in any way by someone other than Motorola, MZGW or its authorized service centers, are excluded from coverage.

Altered Products. Products or Accessories with: (a) serial numbers or date tags that have been

removed, altered or obliterated;

(b) broken seals or that show evidence of

tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola branded

housings, or parts, are excluded from

coverage. Communication Services. Defects, damages, or

the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories is excluded from coverage.

How to Obtain Warranty Service or Other Information?

For service or information, please contact Customer Services on: 1-833-468-1468.

You will receive instructions on how to ship the Products or Accessories at your expense and risk, to a MZGW Authorized Repair Center.

To obtain service, you must include: (a) the Product or Accessory; (b) the original proof of purchase (receipt) which

includes the date, place and seller of the

Product; (c) if a warranty card was included in your box, a

completed warranty card showing the serial

number of the Product; (d) a written description of the problem; and,

most importantly; (e) your address and telephone number.

Two (2) years from the date of the products original purchase by the ﬁrst consumer purchaser of the product.

Ninety (90) days from the date of the accessories original purchase by the ﬁrst consumer purchaser of the product.

The balance of the original warranty or for ninety (90) days from the date returned

to the consumer, whichever is longer.