Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
www.hellomoto.com
Certain mobile phone features are dependent on the capabilities
and settings of your service provider's network. Additionally,
certain features may not be activated by your service provider,
and/or the provider's network settings may limit the feature's
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this
user's guide are based upon the latest available information and
are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. The Bluetooth trademarks are owned
by their proprietor and used by Motorola, Inc. under license. All
other product or service names are the property of their respective
owners.
Caution: Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user’s authority to
operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted
software, such as the exclusive rights to distribute or reproduce
the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified, reverseengineered, distributed, or reproduced in any manner to the extent
allowed by law. Furthermore, the purchase of the Motorola
products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any
third-party software provider, except for the normal, non-exclusive,
royalty-free license to use that arises by operation of law in the
sale of a product.
Manual number: 6809503A83-O
3
contents
menu map
Use and Care
essentials
about this guide. . . . . . . 9
battery . . . . . . . . . . . . . 10
turn it on . . . . . . . . . . . 12
make a call. . . . . . . . . . 13
answer a call . . . . . . . . 13
view your phone
number . . . . . . . . . . . . 13
main attractions
airplane mode . . . . . . . 14
MP3 music player . . . . 14
take & send photo. . . . 24
record & play
video clip . . . . . . . . . . . 26
send multimedia
message . . . . . . . . . . . 28
4
. . . . . . . . . . . 6
. . . . . . . . . 8
. . . . . . . . . . . . 9
. . . . . 14
contents
receive multimedia
message . . . . . . . . . . . 30
memory card . . . . . . . . 31
cable connections . . . . 35
Bluetooth®
connections. . . . . . . . . 35
TTY operation . . . . . . . 37
basics
. . . . . . . . . . . . . . 39
home screen . . . . . . . . 39
menu shortcuts . . . . . . 42
enter text. . . . . . . . . . . 43
adjust volume . . . . . . . 49
handsfree speaker. . . . 49
change a code or
password. . . . . . . . . . . 49
lock/unlock keypad. . . . 50
lock/unlock phone . . . . 50
if you forget
an unlock code or
security code . . . . . . . . 51
customize
ring styles & alerts. . . . 52
multi-key answer . . . . . 53
wallpaper . . . . . . . . . . . 53
screen saver . . . . . . . . 53
display brightness . . . . 54
display timeout . . . . . . 54
backlight . . . . . . . . . . . 54
talking phone
settings . . . . . . . . . . . . 55
AGPS & your location. . . 55
AGPS limitations
& tips . . . . . . . . . . . . . . 55
conserve battery . . . . . 56
. . . . . . . . . . 52
calls
. . . . . . . . . . . . . . . . 57
change active line. . . . 57
redial. . . . . . . . . . . . . . 57
automatic redial . . . . . 57
silence a call alert . . . . 58
emergency calls . . . . . 58
use AGPS during
emergency call . . . . . . 58
recent calls . . . . . . . . . 59
notepad . . . . . . . . . . . 60
return unanswered
call . . . . . . . . . . . . . . . 61
attaching a number. . . 61
speed dial . . . . . . . . . . 61
1-touch dial. . . . . . . . . 62
voicemail . . . . . . . . . . 62
other features
advanced calling . . . . . 63
messages. . . . . . . . . . 64
contacts . . . . . . . . . . . 66
personalize . . . . . . . . . 71
. . . . . . . . 63
call times & data
volumes . . . . . . . . . . . 76
Bluetooth® wireless
connections . . . . . . . . 77
handsfree . . . . . . . . . . 78
data & fax calls . . . . . . 80
network . . . . . . . . . . . 80
personal organizer . . . 81
security. . . . . . . . . . . . 83
fun & games. . . . . . . . 84
service & repairs
Specific Absorption
Rate Data
Safety and General
Information
Industry Canada
Notice to Users
FCC Notice To Users
. . . . . 86
. . . . . . . . . . . 87
. . . . . . . . . 90
. . . . . . 95
. . . 96
Motorola Limited
Warranty for the United
States and Canada
Hearing Aid
Compatibility
with Mobile Phones
Information from
the World Health
Organization
California Perchlorate
Label
. . . . . . . . . . . . . . 104
Smart Practices
While Driving
index
. . . . . . . . . . . . . . 107
. . . . 97
. . . 101
. . . . . . . . 102
. . . . . . . 105
contents
5
main menu
e
Messaging
•Voicemail
• Create Message
• Message Inbox
•Drafts
• Outbox
•Quick Text
• Browser Alerts
L
Web Browser
n
Contacts
s
Recent Calls
• Received
• Dialed
• Notepad
• Call Times
•Data Times
•Data Volumes
menu map
6
menu map
h
Media Gallery
•Camera
•Pictures
• Sounds
•Video Camera
•Videos
• MP3 Player
É
Tools
•Calculator
• Datebook
•Voice Records
•Alarm Clock
• Airplane Mode
w
Settings
(see next page)
This is the standard main
menu layout. Your phone’s
menu may be a little different.
m
Phone Status
•My Tel. Number
• Active Line
• Battery Meter
• Storage Devices
• Other Information
settings menu
t
Ring Styles
•Style
• Style Detail
l
Personalize
• Home Screen
• Main Menu
•Skin
• Greeting
• Wallpaper
• Screen Saver
• Sound Settings
U
In-Call Setup
• In-Call Timer
• Answer Options
•MSG Alert
u
Security
• Phone Lock
• Lock Keypad
• Lock Application
• Restrict Calls
• New Passwords
Z
Initial Setup
• SpeakerPhone
• Auto PIN Dial
• Auto Redial
• Display Timeout
• Backlight
• TTY Setup
•Scroll
• Language
•Battery Save
• Brightness
•DTMF
• Hyphenation
• Master Reset
• Master Clear
j
Network
• Current Network
• Set Mode
• Service Tone
•Call Drop Tone
J
Car Settings
• Auto Answer
• Auto Handsfree
•Power-off Delay
• Charger Time
S
ò
L
Headset
Location
Connection
• Auto Answer
• Voice Dial
• Location On
•911 Only
• Incoming Call
• Bluetooth Link
menu map
7
Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kinddust and dirt
Don’t expose your phone to water,
rain, extreme humidity, sweat, or
other moisture.
extreme heat or coldcleaning solutions
Avoid temperatures below -10°C/
14°F or above 45°C/113°F.
microwavesthe ground
Don’t try to dry your phone in a
microwave oven.
Use and Care
8
Don’t expose your phone to dust, dirt,
sand, food, or other inappropriate
materials.
To clean your phone, use only a dry
soft cloth. Don’t use alcohol or other
cleaning solutions.
Don’t drop your phone.
essentials
CAUTION:
phone for the first time, read the
Important Safety and Legal
Information
edged pages at the back of this
guide.
Before using the
included in the gray-
about this guide
This guide shows how to locate a menu
feature as follows:
Find it: s >
This example shows that from the home
screen, you must press the center key
open the main menu, scroll to
s Recent Calls >Dialed
Recent Calls
s
, then
to
scroll to and select
and the center key
option.
symbols
This means a feature is network/
subscription dependent and may not
be available in all areas. Contact your
service provider for more
information.
This means a feature requires an
optional accessory.
Dialed
. Press S to scroll
s
to select a menu
essentials
9
battery
battery tips
Battery life depends on the network, signal
strength, temperature, features, and
accessories you use.
•
Always use Motorola
Original batteries and
chargers. The warranty
does not cover damage
caused by non-Motorola batteries and/
or chargers.
•
New batteries or batteries stored for a
long time may take more time to
charge.
•
When charging your battery, keep it
near room temperature.
•
When storing your battery, keep it
uncharged in a cool, dark, dry place.
essentials
10
•
Never expose batteries to
temperatures below -10°C (14°F) or
above 45°C (113°F). Always take your
phone with you when you leave your
vehicle.
•
It is normal for batteries to gradually
wear down and require longer charging
times. If you notice a change in your
battery life, it is probably time to
purchase a new battery.
Contact your local recycling center for
proper battery disposal.
Warning:
because they may explode.
Before using your phone, read the battery
safety information in the “Safety and General
Information” section included in this guide.
Never dispose of batteries in a fire
install the battery
12
3
below. Some batteries perform best after
several full charge/discharge cycles.
Note:
When the battery is charging, the
phone automatically changes to the audible
Master Volume
ringstyle you have set. The phone changes
back to your selected ringstyle when you
disconnect the charger.
To charge using the charger:
1
setting, regardless of which
Insert the charger
into the USB
connector on
your phone as
shown.
charge the battery
New batteries are shipped partially charged.
Before you can use your phone, you need to
install and charge the battery as described
2
Plug the other
end of the charger into the appropriate
electrical outlet.
The battery indicator
your phone is charging.
N
flashes while
essentials
11
3
When your phone indicates
and the battery indicator stops flashing,
remove the charger.
Tip:
You can safely leave the charger
connected to the phone after charging is
complete. This will
When you charge the battery, the battery level
indicator in the upper right corner of the
display shows how much of the charging
process is complete. At least one segment of
the battery level indicator must be visible to
ensure full phone functionality while charging.
To charge from your PC,
from your phone’s mini-USB port to a highpower USB port on a computer (not a lowpower one such as the USB port on your
keyboard or bus-powered USB hub). Typically,
USB high-power ports are located directly on
your computer.
essentials
12
not
damage the battery.
Charge Complete
connect a cable
Both your phone and the computer must be
turned on, and your computer must have the
correct software drivers installed. Cables and
software drivers are available in Motorola
Original data kits, sold separately.
turn it on
1
Open your phone.
2
Press and hold the
power key for three
seconds.
The phone may
require several seconds to power on.
3
If necessary, enter your four-digit unlock
code (usually
your phone number) and press
unlock the phone.
1234
or the last four digits of
OK
to
make a call
view your phone
1
Dial the number.
2
Press N to make the call.
3
Press P to end the call.
Note:
You must dial the phone number from
the home screen. See page 39.
answer a call
When you receive a call, your phone rings or
vibrates and displays an incoming call
message.
1
Press N to answer.
2
Press P to end the call.
Note:
If the phone is locked, you must first
enter your four-digit unlock code to answer
the call.
number
To view your phone number from the home
screen, press
While you are on a call, press
select
My Number
B#
.
.
Options
, then
essentials
13
main attractions
You can do much more with your phone than
make and receive calls!
airplane mode
Note:
Consult airline staff about the use of
Airplane Mode
whenever instructed to do so by airline staff.
Airplane mode turns off your phone’s calling
features in locations where wireless phone
use is prohibited. You can use the phone’s
other non-calling features in airplane mode.
Find it: s>
>
Airplane Mode >On
Your phone can prompt you to activate or
deactivate airplane mode each time you turn
on the phone:
14
in flight. Turn off your phone
É Tools >Airplane Mode
or
Off
main attractions
Find it: s >
>
Prompt atStartup >On
É Tools >Airplane Mode
or
Off
MP3 music player
Use your phone’s MP3 music player to play
MP3 music files that you copy to your phone
or to an optional memory card (see page 31).
If you have a memory card in your phone, the
music player uses it as its default storage
device for music. If you do not have a memory
card, the player uses phone memory.
Note:
You can use the
Media Gallery
files in formats other than MP3. However, the
Sounds
capabilities of the MP3 music player.
(see page 85) to listen to music
option does not include all of the
Sounds
option of the
load music
play music
To copy music from a computer to your
memory card, see page 33.
Some wireless providers offer services
that allow you to buy and download
music from a Web site. Contact your wireless
provider for more information.
Note:
If you download a copyrighted file and
store it on your memory card, you can use the
file only while your memory card is inserted in
your phone. You cannot send, copy, or change
copyrighted files.
To activate your phone’s MP3 music player:
Find it: s >
Your phone displays the
Press
Options
to open
Options
menu.
h Media Gallery >MP3 Player
My Music
menu:
My Music
Playlists
Recently Played
Artists
Albums
Songs
Genres
OptionsExit
main attractions
Highlighted
Selection
Press
to exit
MP3 player.
Exit
15
The MP3 player
optiondescription
Playlists
Recently Played
Artists
Albums
Songs
Genres
main attractions
16
My Music
Create or play a playlist.
View & play songs you played
recently.
Find & play music by an
artist.
Find & play music from a
specific album.
Find & play a song.
Note:
All of your phone’s
songs are listed here. Some
songs do not have
or
Genre
information, so that
information is not included.
Find & play music from a
specific genre (type of music)
such as rock or jazz.
menu includes:While a song is playing on the MP3 player,
your phone’s screen will look similar to the
following:
All Songs
ne a Little Bit Closer.mp3
05 Come a Little Bit Clos. . .
Hello Moto.mp3
adrenaline
flawless
Artist, Album
,
e a Little Bit Closer.mp
1:33 4:49
OptionsBack
When lit, indicates
Replay
turned on.
When lit,
indicates
Shuffle
turned on.
Use these keys to control the MP3 player:
music player controls
pause/play
fast forward
skip to next
song
rewind
skip back to
previous
song
Press &
key
or
Press
pause. Press
resume play.
Press &
at least two seconds).
Press &
Press &
least two seconds).
Within first two seconds of
song, press &
S
release the center
s
.
Options >Pause
Resume
hold S
release S
hold S
release
left
.
to
to
right
right
left
(for
(for at
.
musicplayer controls
return to
song
beginning
scroll up/
down
through list
turn off
musicplayer
After first two seconds of
song, press &
S
left
Press Sup or down.
Press
the
My Music
press
or
Press O.
release
.
Back
until you return to
menu, then
Exit
.
main attractions
17
play music from a playlist
Play a playlist or song:
Find it:
>
1
2
Play all songs from all playlists:
Find it:
>
1
2
18
s >h Media Gallery >MP3 Player
Playlists
Scroll to the playlist you want and press
the center key
To play the entire playlist beginning with
the first song, press the center key
again.
or
To play one song, scroll to the song you
want and press the center key
s >h Media Gallery >MP3 Player
Playlists
Press
Options
Scroll to
main attractions
.
Play
and press
s
.
s
Select
.
play music from the
Recently Played list
Find it: s >
>
Recently Played
Scroll to a song and press the center keys.
h Media Gallery >MP3 Player
find & play music by artist
s
.
Play an album or song:
Find it:
>
1
2
3
s >h Media Gallery >MP3 Player
Artists
Scroll to the artist you want and press the
center key
Scroll to the album you want and press
the center key
To play the entire album beginning with
the first song, press the center key
again.
or
s
.
s
.
s
To play one song, scroll to the song you
want and press the center key
Play all songs:
Find it:
>
1
2
s >h Media Gallery >MP3 Player
Artists
Scroll to the artist you want and press
Options
.
Scroll to
Play
and press
Select
s
.
find & play music by album
Play an album or song:
Find it:
>
1
2
s >h Media Gallery >MP3 Player
Albums
Scroll to the album you want and press
the center key
To play the entire album beginning with
the first song, press the center key
again.
or
s
.
To play one song, scroll to the song you
.
want and press the center key
Play all songs on all albums:
Find it:
>
1
2
s >h Media Gallery >MP3 Player
Albums
Press
Options
.
Scroll to
Play
and press
Select
s
.
.
find & play music by songs
s
Find it: s >
>
Songs
To play all songs beginning with the first song
on the list, press the center key
or
To play one song, scroll to the song you want
and press the center key
h Media Gallery >MP3 Player
s
.
s
.
main attractions
19
find & play music by genre
Play an album or song
Find it: s >
>
Genres
1
Scroll to the genre you want and press the
center key
2
Scroll to the artist you want and press the
center key
3
Scroll to the album you want and press
the center key
4
To play the entire album beginning with
the first song, press the center key
again.
or
To play one song, scroll to the song you
want and press the center key
20
h Media Gallery >MP3 Player
s
s
main attractions
.
.
s
:
.
s
Play all songs
Find it: s >
>
Genres
1
Scroll to the genre you want and press the
center key
2
Press
3
Scroll to
:
h Media Gallery >MP3 Player
s
.
Options
.
Play
and press
Select
.
replay, shuffle, & other options
Press
Options
while using the MP3 player to
open the
Options
menu:
s
.
optiondescription
Now Playing
Pause/Resume
Play
Song Details
View the name of the song
currently playing.
Pause/resume play.
Begin playing current
selection.
View information about the
current selection.
optiondescription
Repeat
Shuffle
Search?
Search for songs?
Replay a song (when you
select a single song for
play—does not replay a
playlist or album).
Play songs in random order.
Set whether the player
searches the memory card
for new music
first activate the player
Always
—Search
automatically.
Ask
—Prompt you to begin
searching or skip searching.
Never
—Do not allow a search
when the player activated.
Search for new music on
the memory card at any
time while using the player.
when you
:
optiondescription
About
View detailed information
about the MP3 music player.
wake up music player
While the music player is active, your phone
may conserve battery life by turning off the
display and keypad backlights.
To tu rn displays and lights back on
number key.
, press a
turn off music player
Press
Back
until you return to the
menu, then press
or
Press O.
Exit
.
My Music
main attractions
21
music player tips
•
If you are navigating music player
menus while a song is playing, and you
don’t press a key for more than twenty
seconds, the player returns to the
current song list screen.
•
Turn off the player before connecting
the phone to a computer. If you
connect the phone to a computer while
the player is turned on, the phone
automatically turns off the player.
•
When you receive a call while playing
music, the music is paused. When you
end the call, playback resumes.
•
If you use a headset with the
phone, music is played through
the headset. Music plays through
the phone speaker when the headset
is disconnected.
main attractions
22
create & manage playlists
Personalize your music by creating your own
playlists.
When you create a playlist name, follow these
guidelines:
•
The name must be all lowercase
characters.
•
The name must be less than 32
characters.
•
The name cannot include the following
characters: / \ : * ? < > | " !
Create
a playlist:
Find it: s >
>
Playlists >[Create Playlist]
1
Enter a name for the playlist and pressOk.
2
Scroll to a desired song and press the
center key
h Media Gallery >MP3 Player
s
.
When you select a song, a \ appears
beside the song. (To unselect a song,
scroll to the song and press the center
key
s
again.)
Repeat this step until you have selected
all songs you want to add to the playlist.
3
Press
Done
when you have finished adding
songs.
Edit
a playlist:
Find it: s >
>
Playlists
1
Scroll to a desired playlist and press
Options
2
Scroll to
key
3
Follow the steps for creating a playlist on
page 22.
h Media Gallery >MP3 Player
.
s
Edit Playlist
.
and press the center
Reorder
Find it: s >
>
1
2
3
4
5
6
a playlist:
h Media Gallery >MP3 Player
Playlists
Scroll to
key
Scroll to
key
Scroll to the song whose position you
want to change and press
Scroll to the position in the playlist where
you want to move the song and press
Insert
Repeat these steps until you have
reordered the playlist as you prefer.
Press
Options
s
.
Reorder Playlist
s
.
.
Done
to return to the
and press the center
and press the center
Grab
.
Playlists
menu.
main attractions
23
Delete
a playlist:
Find it: s >
>
Playlists
1
Scroll to a desired playlist and press
Options
2
Scroll to
key
3
When prompted to confirm the deletion,
press
h Media Gallery >MP3 Player
.
s
.
Yes
Delete Playlist
.
and press the center
Your phone displays the active viewfinder
image:
Displays when
you press S to
change camera
settings.
Press left soft key to
view
Options
I
Options
menu.
N
621
Zoom
480x640
1x
Exit
Press right soft key to
return to previous screen.
take & send photo
To activate your phone’s camera:
Find it: s > h
Tip:
You can also activate your phone’s
camera by pressing the camera key
main attractions
24
Media Gallery >Camera
b
.
To se le ct and adjust one of the following
settings,
option
Zoom
Increase or decrease image size.
Style
Set to
press S up and down:
Color, Black and White, Antique
, or
Negative
.
option
Lighting Conditions
Set to
Automatic, Sunny, Cloudy, Indoor (Home)
Indoor (Office)
To view other options,
the
option
Go To Pictures
View pictures and photos stored on your
phone.
Switch Storage Device
Store photos in phone memory or on
an optional memory card (see page 31).
Auto-Timed Capture
Set a timer for the camera to take a photo.
Capture Title
Assign a name to a captured photo.
, or
Pictures Menu
:
Night
.
press
Options
,
to open
option
Camera Setup
Change resolution, image quality, or shutter
tone.
View Free Space
See how much memory remains for storing
pictures.
To take a photo,
photo subject, then:
1
Press the camera key
photo.
2
Press
Then select
as Screen Saver
Print and Store
or
point the camera lens at the
b
to take the
Options
to open the
Store Only, Apply as Wallpaper, Apply
,
Apply as Contacts/Phonebook Entry
.
Store Options
menu.
, or
main attractions
25
Press
Send
Send Options
Message
or
to save the photo and go to the
screen. Then select
Send to online album
Send in
.
The active viewfinder image appears on your
display.
N
621
record & play video clip
You can record a video clip with your
phone and send it to other wireless
phone users in a multimedia message.
record video clip
To activate your phone’s video camera:
Find it:
>
Tip:
camera by pressing and holding the camera
key
26
Press s > h
Video Camera
You can also activate your phone’s video
b
for two seconds.
main attractions
Media Gallery
Displays when
you press S to
To view options,
Videos Menu
option
Go To Videos
Go to the
clips.
change video
settings.
Options
Press left soft key to
Options
view
:
Videos
list to view stored video
Zoom
1x
menu.
press
480x640
Exit
Press right soft key to
return to previous screen.
Options
to open the
option
Switch Storage Device
Store video clips in phone memory or
on an optional memory card (see page 31).
Video Camera Setup
Change
Recording Sound
Recording Sound
Turn on/off a sound that plays when the
video camera is recording a clip.
To record a video clip:
1
Auto Repeat, Full Screen, Video Length
.
Point the camera lens at the video
subject.
Press
S
left or right to change lighting
conditions to
(Home)
,
Automatic, Sunny, Cloudy, Indoor
Indoor (Office)
, or
Night
.
, or
2
Press the camera key
recording.
3
Press the camera key
recording.
4
Press
Options
, then highlight
press
Select
to save the video.
or
Press
Send
to save the video clip and go to
the
Send Options
Message
or
Send to online album
screen. Then select
b
b
.
to begin
or
Stop
Store Only
to stop
and
Send in
play video clip
To play a video clip stored on your phone:
Find it:
Scroll to the clip you want to view and press
the center key
Press s > h
s
.
Media Gallery
>
Videos
main attractions
27
send multimedia
message
A multimediamessage contains embedded
media objects (possibly including photos,
pictures, animations, sounds, or voice
records). You can send a picture message to
other multimedia messaging-capable phones
and to other email addresses.
Find it:
>
1
2
3
4
28
Press s >
New MMS Message
Press keypad keys to enter message text.
Press
Options
Note:
See “MMS menu options” on
page 29 for descriptions of all menu
options.
Scroll to
To insert a stored multimedia object, scroll
to
Picture, Voice Record, Sound
main attractions
e Messaging >Create Message
to open the
Insert
and press
MMS Menu
Select
, or
.
Video
.
, and
press
Select
. Then scroll to the desired
object and press
or
To take and insert a new photo, scroll to
New Picture
and press
To record and insert a new video clip,
scroll to
the video clip and press
5
Press
6
Scroll to and select the entry to receive
the message.
Scroll to and select
Address]
number or email address and press the
Ok
and press
or
New Video
Send To
or
, then enter the recipient’s phone
key.
Insert
.
Insert
.
Select
.
and press
[New Number]
. Take the photo
Select
Insert
.
or
. Record
[New Email
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