motorola L72, L9 Service Manual

Level 1 and 2 Service Manual

6809510A66-O

tm

MOTOSLVR

L9/L72

Wireless Telephone

GSM 850/900/1800/1900 MHz GPRS/EDGE

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners.

The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license.
© Motorola, Inc. 2007.
All rights reserved.

Mobile Devices Business,
Sawgrass International Concourse
789 International Parkway
Room S2C
Sunrise, FL 33325-6220

1 and 2

Level 1 and 2 Service Manual Contents

6809510A66-O
MOTOSLVR L9/L72
Contents

Contents

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

About this Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Controls, Indicators, and Input/Output (I/O) Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Battery Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing and Replacing the Battery Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing and Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Removing and Replacing the SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Removing and Replacing the Antenna Cap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Removing and Replacing the Transceiver PC Board Shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Removing and Replacing the Transceiver PC Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Removing and Replacing the Camera Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Removing and Replacing the Front Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Removing and Replacing the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Removing and Replacing the Keypad PC Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Removing and Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Removing and Replacing the Display Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Subscriber Identity Module (SIM) and Identification Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Telephone Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Identification Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Manual Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Manual Test Mode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

6809510A66-O October 12, 2006 3

Contents MOTOSLVR L9/L72

4 October 12, 2006 6809510A66-O

1 and 2

Level 1 and 2 Service Manual Introduction

6809510A66-O

MOTOSLVR L9/L72

Introduction

Motorola® Inc. maintains a worldwide organization that is dedicated to provide
responsive, full-service customer support. Motorola products are serviced by an
international network of company-operated product-care centers as well as
authorized independent service firms.

Available on a contract basis, Motorola Inc. offers comprehensive maintenance
and installation programs that enable customers to meet requirements for
reliable, continuous communications.

To learn more about the wide range of Motorola service programs, contact your
local Motorola products representative or the nearest Customer Service Manager.

Product Identification

Motorola products are identified by the model number on the housing. Use the
entire model number when inquiring about the product. Numbers are also
assigned to chassis and kits. Use these numbers when requesting information or
ordering replacement parts.

Product Names

Product names are listed on the front cover. Product names are subject to change
without notice. Some product names, as well as some frequency bands, are
available only in certain markets.

Regulatory Agency Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following conditions:

• This device may not cause any harmful interference, and

• must accept interference received, including interference that may cause
undesired operation.

This class B device also complies with all requirements of the Canadian
Interference-Causing Equipment Regulations (ICES-003).

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.

6809510A66-O October 12, 2006 5

Introduction MOTOSLVR L9/L72

Computer Program Copyrights

The Motorola products described in this manual may include Motorola computer
programs stored in semiconductor memories or other media that are copyrighted
with all rights reserved worldwide to Motorola. Laws in the United States and
other countries preserve for Motorola, Inc. certain exclusive rights to the
copyrighted computer programs, including the exclusive right to copy, reproduce,
modify, decompile, disassemble, and reverse-engineer the Motorola computer
programs in any manner or form without Motorola's prior written consent.
Furthermore, the purchase of Motorola products shall not be deemed to grant
either directly or by implication, estoppel, or otherwise, any license or rights
under the copyrights, patents, or patent applications of Motorola, except for a
nonexclusive license to use the Motorola product and the Motorola computer
programs with the Motorola product.

About this Service Manual

Using this service manual and the suggestions contained in it assures proper
installation, operation, and maintenance of wireless telephones. Refer questions
about this manual to the nearest Customer Service Manager.

Audience

This manual aids service personnel in testing and repairing of wireless
telephones. Service personnel should be familiar with electronic assembly, testing,
and troubleshooting methods, and with the operation and use of associated test
equipment.

Use of this manual assures proper installation, operation, and maintenance of
Motorola products and equipment. It contains all service information required for
the equipment described and is current as of the printing date.

Scope

The scope of this manual is to provide basic information relating to wireless
telephones, and provide procedures and processes for repairing the phones at
Level 1 and 2 service centers including:

•Unit swap out

• Repairing of mechanical faults

• Basic modular troubleshooting

•Testing and verification of phone functionality

• Initiate warranty claims and send faulty modules to Level 3 or 4 repair
centers

6 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual Introduction

Conventions

Special characters and typefaces, listed and described below, are used in this
manual to emphasize certain types of information.

➧

G
E

Warranty Service Policy

This product is sold with the standard 12-month warranty terms and conditions.
Accidental damage, misuse, and extended warranties offered by retailers are not
supported under warranty. Non-warranty repairs are available at agreed fixed
repair prices.

Out of Box Failure Policy

The standard out of box failure criteria applies. Customer phones that fail very
early on after the date of sale, are to be returned to Manufacturing for root-cause
analysis, to guard against epidemic criteria. Manufacturing will bear the costs of
early life failure.

P

Note: Emphasizes additional information pertinent to the subject
matter.

Caution: Emphasizes information about actions that may result in
equipment damage.

Warning: Emphasizes information about actions that may result in
personal injury.

Keys to be pressed are represented graphically. For example, instead of “Press

the End key”, you will see “Press

P”.

Product Support

Customer’s original phone will be repaired but not refurbished as standard.
Appointed Motorola Service Hubs will perform warranty and non-warranty field
service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola
High Technology Centers will perform level 4 (full component) repairs.

Customer Support

Customer support is available through dedicated Call Centers and in-country help
desks. Product Service training should be arranged through the local Motorola
Support Center.

Parts Replacement

When ordering replacement parts or equipment, include the Motorola part
number and description used in the service manual.

When the Motorola part number of a component is not known, use the product model
number or other related major assembly along with a description of the related

6809510A66-O October 12, 2006 7

Introduction MOTOSLVR L9/L72

major assembly and of the component in question.

In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834.

Replacement Parts Service Division (RPSD)

Order replacement parts, test equipment, and manuals from RPSD.

U.S.A. Outside U.S.A.

Phone: [phone] Phone: [phone]

FAX: [phone] FAX: [phone]

Website: http://businessonline.motorola.com

EMEA

Phone:

Website: http://emeaonline.motorola.com

Asia

Phone:

Website: http://asiaonline.motorola.com

[phone]

[phone]

8 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual Specifications

Specifications

General Function Specification

Frequency Range GSM 850

Frequency Range GSM 900

Frequency Range DCS 1800

Frequency Range PCS 1900

Channel Spacing 200 kHz
Channels 174 EGSM, 374 DCS, 374 PCS, 124 GSM 850 carriers with

Modulation GSMK / 8- PSK (EDGE)
Transmitter Phase Accuracy 5 Degrees RMS, 20 Degrees peak
Duplex Spacing 45 MHz
Frequency Stability ± 0.10 ppm of the downlink frequency (Rx)
Operating Voltage +3.3V dc to +4.2V dc (battery)

Transmit Current Drain 90~280 mA average talk current drain
Stand-by Current drain 3.2 mA (DRX2), 2.2 mA (DXR9) typical
Temperature Range -10° C to +55° C (+15° F to +130° F)
Dimensions, with 840 mAh Li Ion

battery
Size (Volume) 59 cc (3.6 in
Weight 96 grams (3.3 oz), with battery
Battery Life, with standard 900 mAh

Li-Ion Battery

824-849 MHz Tx
869-894 MHz Rx

880-915 MHz Tx (with EGSM)
925-960 MHZ Rx

1710-1785 MHz Tx
1805-1880 MHz Rx

1850-1910 MHz Tx
1930-1990 MHz Rx

8 channels per carrier

+4 V dc to +5.6V dc (external connector)

113.5mm x 49mm x 11.5mm
(4.6 inches x 1.9 inches x 0.4 inches)

Talk time 210 to 400 minutes
Standby time 180 to 350 hours

3

), with battery

All talk and standby times are approximate and depend on
network configuration, signal strength, and features selected.
Standby times are quoted as a range from DRX=2 to DRX=9.

Talk times are quoted as a range from DTX off to DTX on.
Battery Charge Time 4 hours to 90% of 900 mAh capacity
Alert volume Max 95 dB @5cm, 0.5 Watts input

Transmitter Function Specification

RF Power Output 32 dBm nominal GSM 850/900

Output Impedance 50 ohms nominal
Spurious Emissions -36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz

Receiver Function Specification

Receive Sensitivity Better than -105 dBm
RX Bit Error Rate (100k bits) Type II < 2%

Speech Coding Function Specification

Speech Coding Type Regular pulse excitation/linear predictive coding with long term

Bit Rate 13.0 kbps

29 dBm nominal GSM 1800/1900

prediction (RPE LPC with LTP)

6809510A66-O October 12, 2006 9

Specifications MOTOSLVR L9/L72

Speech Coding Function Specification

Frame Duration 20 ms
Block Length 260 bits
Classes Class 1 bits = 182 bits; Class 2 bits = 78 bits
Bit Rate with FEC Encoding 22.8 kbps

10 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual Product Overview

Product Overview

MotoSLVR L9/L72 mobile telephones feature Global System for Mobile
communication (GSM) technology. The mobile telephone uses a simplified icon
and Graphical User Interface (GUI) for easier operation, allow Short Message
Service (SMS) text messaging, and include clock, alarm, datebook, and calculator
personal management tools. The telephones feature VibraCall vibrating alert and
a selection of ring tones. The MotoSLVR L9/L72 is a quad-band phone that allows
roaming within the 850, 900, 1800 and 1900MHz bands.

MotoSLVR L9/L72 telephones support EDGE/GPRS and SMS in addition to
traditional circuit switched transport technologies.

The telephones are made of polycarbonate plastic with a metal enclosure. The
display, camera, speaker, the 22-key keypad, transceiver Printed-circuit Board
(PCB), microphone, charger, headphone connectors, and power button are
contained within the candy bar form-factor housing. The 900 mAh Lithium Ion
(Li-Ion) battery provides up to 400 minutes of talk time with up to 350 hours of
standby time

Features

1

. These telephones feature a 176 x 220 pixel display.

The MotoSLVR L9/L72 telephones use advanced, self-contained, sealed, custom
integrated circuits to perform the complex functions required for GSM
communication. Aside from the space and weight advantage, microcircuits
enhance basic reliability, simplify maintenance, and provide a variety of
operational functions.

Features available in the MotoSLVR L9/L72 telephone include:

• Large 176 x 220 TFT display with 262K colors

• 2 Megapixel Camera 8x zoom,

• Video capture (15fps) and full screen video playback (15fps)

• Music player with MP3 and AAC support

• BlueTooth Class 2

• Software Skinning

• SyncML Device Management (Sync ML DM)

• Downloadable: Java apps, wallpaper, screensaver, ring tones (Midi/MP3)

• Integrated hands free speakerphone

• GPRS Class 10

• EDGE Class 10

• Push to Talk over cellular with GPRS

• SCREEN3 (Motorola/4th Pass server)

• Email POP3 & IMAP4

• 20MB internal memory, external Micro SD up to 2GB

Upon receipt of a call, the calling party’s phone number is compared to the
phonebook. If the number matches a phonebook entry, that name displays. If

1. All talk and standby times are approximate and depend on network configuration, signal strength, and features selected. Standby
times are quoted as a range from DRX=2 to DRX=9. Talk times are quoted as a range from DTX off to DTX on.

6809510A66-O October 12, 2006 11

Product Overview MOTOSLVR L9/L72

there is no phonebook entry, the incoming phone number displays. If no caller
identification information is available, an incoming call message displays.

User must subscribe to a caller line identification service through their service

➧

provider.

Personal Information Management

The MotoSLVR L9/L72 telephones contain a built-in datebook with alarm
reminders, message center, and a phonebook.

Other Features

Detailed descriptions of other features available for the MotoSLVR L9/L72
wireless telephones are in the appropriate User’s Guide listed in the Related
Publications section toward the end of this manual.

L9/L72 is the name used for this phone in the High Growth Markets (HGM),
North Asia & Latin America regions. L9/L72 is the name used for this phone in

➧

the Europe region.

12 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual General Operation

General Operation

Controls, Indicators, and Input/Output (I/O) Connectors

The telephones’ controls are on the front of the device and on the keyboard as
shown in Figure 1. Indicator icons are displayed on the LCD (see Figure 2).

Volume Keys

Voice Key

Open and Select

menu items.

Left Soft Key

Start radio.

Make & answer

calls.

Figure 1. Controls and Indicators

Scroll up, down, left
or right.

Smart Key

Right Soft Key

Clear/Back Key

Turn on & off,
hang up, exit
menus.

Memory card slot.

061507o

Liquid Crystal Display (LCD)

MotoSLVR L9/L72 phones feature a 176 x 220 262k TFT color display offering 7
lines of text, 1 line of icons, and 1 line of prompts. The display provides constant
graphical representations of battery capacity and signal strength, as well as the
real-time clock.

Whether a phone displays all indicators depends on the programming and services

➧

to which the user subscribes.

6809510A66-O October 12, 2006 13

General Operation MOTOSLVR L9/L72

Figure 2 shows common icons displayed on the LCD.

1.

Signal

Strength

2.

GPRS

3.

PTT

4.

Bluetooth

5.

Roam

6.

Active Line

U

+

E

Service Provider

040079b

News and graphics from
your Service Provider

Setup Home Message

12:00

9.

Battery

Level

8.

Ring Style

7.

Message

050206o

Figure 2. Display Idle Screen

1 Signal Strength Indicator – Vertical bars show the strength of the network
connection. You can’t make or receive calls when 1 or 0 appears.

2 EDGE/GPRS Indicator – Shows when your phone is using a high-speed
Enhanced Data for GSM Evolution (EDGE) or General Packet Radio Service
(GPRS) network connection. Indicators can include:

GPRS PDP context active

H

oe EDGE

B GPRS packet data available

3 Data Indicator – Shows connection status.

L secure packet data transfer K unsecure packet data transfer

N secure application connection M unsecure application connection

S secure Circuit Switch Data

(CSD) call

T unsecure CSD call

O Bluetooth™ connection

is active

4 Roam Indicator – Shows W when your phone is seeking or using a network
outside your home network.

5 Active Line Indicator – Shows h to indicate an active call, or g to indicate
when call forwarding is on. Indicators for dual-line-enabled SIM cards can
include:

f line 1 active i line 1 active, call forward on

e line 2 active j line 2 active, call forward on

14 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual General Operation

6 Messaging Presence Indicator – Shows when Instant Messaging (IM) is
active. Indicators can include:

q IM active s invisible to IM

r busy t offline

When a Java™ application is active, z can show here.

If you set a reminder for a datebook event,l can show here.

7 Message Indicator – Shows when you receive a new message. Indicators can
include:

É text message Ë voice message

è voice & text message

é IM message

Battery Function

8 Ring Style Indicator – Shows the ring style setting.

õ loud ring Ì vibrate & ring

ô soft ring ö vibrate then ring

Î vibrate Í silent

9 Battery Level Indicator – Vertical bars show the battery charge level.
Recharge the battery when your display shows Low Battery.

Battery Charge Indicator

The telephone displays a battery charge indicator icon in the idle screen to
indicate the battery charge level. The gauge shows 4 levels: 100%, 50%, 20%, and
low battery.

Battery Removal

Removing the battery causes the phone to shut down immediately and loose any
pending work. For example, (partially entered phonebook entries or outgoing
messages).

All batteries can cause property damage and/or bodily injury such as burns if a
conductive material such as jewelry, keys, or beaded chains touch exposed terminals.

E

6809510A66-O October 12, 2006 15

The conductive material may complete an electrical circuit (short circuit) and
become quite hot. Exercise care when handling any charged battery, particularly
when placing it inside a pocket, purse, or other container with metal objects.

General Operation MOTOSLVR L9/L72

Operation

G

➧

If the battery is removed while receiving a message, the message is lost.

To ensure proper memory retention, turn the phone OFF before removing the
battery. Immediately replace the old battery with a fresh battery.

For detailed operating instructions, refer to the appropriate User’s Guide listed in
the Related Publications section toward the end of this manual.

16 October 12, 2006 6809510A66-O

1 and 2

Level 1 and 2 Service Manual Tools and Test Equipment

6809510A66-O
MOTOSLVR L9/L72

Tools and Test Equipment

This section describes how to disassemble MotoSLVR L9/L72 telephones. Table 1
lists the tools and test equipment used. Use either the listed items or equivalents.

Table 1. General Test Equipment and Tools

Motorola

Part Number

See Table 6. Charger Used to charge battery and power phone.

0180386A82

6680388B67 Disassembly Tool, plastic with flat and pointed

6680388B01 Tweezers, plastic Used during assembly/disassembly.

RSX4043-A Torque Driver Used to remove and replace screws.

HP34401A

W.FL-LP-IN Coaxial cable connector removal tool

1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) by phone at [phone] or
FAX [phone]; Internationally, you can reach AAD by phone at [phone] FAX [phone].

2. Not available from Motorola. To order, contact Hewlett Packard at [phone].

—

1

Antistatic Mat Kit (includes 66-80387A95 antistatic
mat, 66-80334B36 ground cord, and 42-80385A59
wrist band)

ends (manual opening tool)

Torque Driver Bits T3, and T6 Plus, Apex 440-5IP
Torx Plus or equivalent

2

Digital Multimeter Used to measure battery voltage.

Description Application

Provides protection from damage to phone caused
by electrostatic discharge (ESD).

Used during assembly/disassembly.

Used with torque driver.

Used to attach or remove coaxial cable connector
to/from circuit board.

6809510A66-O October 12, 2006 17

Disassembly MOTOSLVR L9/L72

Disassembly

This section describes how to disassemble MotoSLVR L9/L72 telephones. Tools and
equipment used are listed in Table 1.

Many of the integrated devices used in this phone are vulnerable to damage from

G
G

Removing and Replacing the Battery Cover

ESD. Ensure adequate static protection is in place when handling, shipping, and
servicing any internal components.

Avoid stressing the plastic in any way to avoid damage to either the plastic or
internal components.

1. Ensure the phone is turned off.

2. Press the battery cover latch at the top of the phone, and lift the battery cover
up from the phone and lift it off (see Figure 3).

Battery cover

Battery cover latch

061492o

Figure 3. Removing the Battery Cover

3. To replace, align the battery cover with the rear housing.

4. Place the battery cover on the rear housing and gently press the battery cover
until it snaps into place. Ensure that the battery door tap is tucked in below
the RF cover.

18 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual Disassembly

Removing and Replacing the Battery

1. Remove the battery cover as described in the procedures.

2. Lift the top end of the battery as indicated by the arrow in Figure 4.

3. Lift the battery up and out of the battery compartment.

Battery

E

061493o

Figure 4. Removing and Replacing the Battery

There is a danger of explosion if the Lithium-Ion battery is replaced incorrectly.
Replace only with the same type of battery or equivalent as recommended by the
battery manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.

4. To replace, insert the bottom of the battery into the battery compartment with
contacts facing downward.

5. Press the top of the battery into the battery compartment.

6. Replace the battery cover as described in the procedures.

6809510A66-O October 12, 2006 19

Disassembly MOTOSLVR L9/L72

Removing and Replacing the SIM

1. Remove the battery cover and battery as described in the procedures.

2. Unlock the SIM holder by sliding it away from the SIM.

3. Lift up the SIM and remove it from the phone (see Figure 5).

SIM Holder

unlock

SIM

061495o

Figure 5. Removing and Replacing the SIM

4. To replace, slide the SIM into the SIM holder with the notched corner located
as shown.

5. Lock the SIM holder by sliding it toward the SIM.

6. Reassemble the battery and battery cover as described in the procedures.

20 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual Disassembly

Removing and Replacing the Antenna Cap

1. Remove the battery cover, battery and SIM, as described in the procedures.

2. Insert the disassembly tool under each side of the antenna cover to release the
antenna cover latches (see Figure 9).

Antenna cap

Disassembly tool

061496o

Figure 6. Removing the Antenna Cap

3. Carefully lift the antenna cap away from the phone.

4. To replace, align the antenna cap over the antenna.

5. Place the curved edge of the antenna cap onto the phone.

6. Carefully press the straight edge of the antenna cap into place until the latches
snap into place.

7. Reassemble the SIM, battery, and battery cover as described in the procedures.

6809510A66-O October 12, 2006 21

Disassembly MOTOSLVR L9/L72

Removing and Replacing the Transceiver PC Board Shield

1. Remove the battery cover, battery, SIM, and antenna, as described in the
procedures.

2. Using a Torx Plus driver with a T6 bit, remove the 6 housing screws from the
phone. Set the screws aside for re-use (see Figure 7).

Housing Screws

Housing Screws

061497o

Figure 7. Removing and Replacing the Rear Housing Screws.

3. Lift the PCB shield away from the phone.

Tr ansceiver PC Board Shield

061498o

Figure 8. Removing and Replacing the Transceiver PC Board Shield.

4. To replace, place the PC board shield onto the phone. Ensure the PCB and PCB
shield are aligned with the chassis alignment pin.

5. Insert and tighten the 6 T6 screws to a torque setting of 14 Ncm. Do not
overtighten.

6. Reassemble the antenna cap, SIM, battery and battery cover as described in
the procedures.

22 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual Disassembly

Removing and Replacing the Transceiver PC Board

1. Remove the battery cover, battery, SIM, and rear housing as described in the
procedures..

G
G

This product contains static-sensitive devices. Use anti-static handling procedures
to prevent ESD and component damage.

The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when
handling.

2. Insert the flat end of the disassembly tool under the keypad PC board flex
connector to unseat it from the transceiver PC board (see Figure 9).

Keypad PC board

Flex Connector

Display Flex Connector

Coaxial Cable Connector

Figure 9. Removing the Transceiver PC Board Connectors

3. Unseat the display flex connector with the flat edge of the disassembly tool (see
Figure 9).

4. Use the metal tweezers to remove the speaker connector plug from its socket
(see Figure 9).

6809510A66-O October 12, 2006 23

Tr ansceiver PC board

Speaker

connector

061499o

Disassembly MOTOSLVR L9/L72

5. Use the coaxial cable extraction tool (see Figure 12) to unseat the coaxial cable
connector from the transceiver PC board (see Figure 13)..

Coaxial cable

extraction tool

Figure 10. Coaxial Cable Extraction Tool

Coaxialcable

extraction tool

Attach extraction tool opening to

coax connector and pull upward.

Figure 11. Coaxial Cable Extraction Tool

051259o

051260o

24 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual Disassembly

6. Use the disassembly tool to unseat the keypad PC board flex connector from
its socket on the Transceiver PC board (see Figure 9)

7. Carefully lift one side of the transceiver PC board out of the phone. Be careful
to avoid damage to the two flex cables and the coaxial cable.

8. Lift the transceiver PC board completely out of the phone.

9. To replace, carefully insert the side edge of the transceiver PC board into the
phone chassis. Avoid damaging the battery pogo pins.

10. Carefully re-attach the display flex connector, the main flex connector, and the
coaxial cable, to the transceiver PC board. Ensure the coaxial connector is
positioned on the slot.

11. Reassemble the transceiver PC board shield, antenna cap, SIM, battery and
battery cover as described in the procedures.

6809510A66-O October 12, 2006 25

Disassembly MOTOSLVR L9/L72

Removing and Replacing the Camera Assembly

1. Remove the battery cover, battery, SIM, antenna, and transceiver PC board as
described in the procedures..

G
G

This product contains static-sensitive devices. Use anti-static handling procedures
to prevent ESD and component damage.

The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when
handling.

2. Use the disassembly tool to unseat the camera assembly flex connector from
the transceiver PC board assembly (see Figure 12).

Camera assembly connector

061542o

Figure 12. Removing the Camera Assembly Connector

26 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual Disassembly

3. Lift the camera assembly away from the transceiver PC board (see Figure 13).

Disassembly tool

Camera assembly

061504o

Figure 13. Removing the Camera Assembly

4. Remove the rubber grommet from the camera assembly.

5. To replace, place the rubber camera assembly grommet onto the camera
assembly. Ensure the flat side of the grommet is facing away from the flex
connector.

6. Align the camera assembly to the transceiver PC board.

7. Slide the camera assembly into its slot on the transceiver PC board.Ensure
that the flat side of the camera grommet lines up with the outer edge of the PC
board.

8. Carefully press the camera flex connector into its socket on the transceiver PC
board.

9. Reassemble the transceiver PC board, transceiver PC board shield, antenna
cap, SIM, battery and battery cover as described in the procedures.

6809510A66-O October 12, 2006 27

Disassembly MOTOSLVR L9/L72

Removing and Replacing the Front Housing

1. Remove the battery cover, battery, SIM, antenna, and transceiver PC board as
described in the procedures.

2. Insert the disassembly tool between the front housing and the chassis assembly
(see Figure 14).

Front housing

Disassembly tool

061505o

Figure 14. Releasing the Front Housing Catches

3. Slide the disassembly tool around the phone between the front housing and
the phone to release the housing catches along the sides of the front housing
(see Figure 14).

4. Carefully lift and remove the front housing from the phone.

5. To replace, align the front housing to the phone.

6. Lower the phone onto the front housing and keypad.

7. Carefully and gently press the front housing into the chassis until all of the
housing catches are engaged.

8. Reassemble the transceiver PC board, transceiver PC board shield, antenna
cap, SIM, battery and battery cover as described in the procedures.

28 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual Disassembly

Removing and Replacing the Keypad

1. Remove the battery cover, battery, SIM, rear housing, and transceiver PC
board, as described in the procedures.

2. Lift the keypad up from one corner as shown in Figure 15 and remove it from
the front housing.

Keypad

Alignment pin

Figure 15. Removing and Replacing the Keypad

3. To replace, align the keypad holes with the front housing pins and place the
keypad onto the front housing.

4. Reassemble the front housing, transceiver PC board, transceiver PC board
shield, antenna cap, SIM, battery and battery cover as described in the
procedures.

Front housing

061543o

6809510A66-O October 12, 2006 29

Disassembly MOTOSLVR L9/L72

Keyboard screws

Removing and Replacing the Keypad PC Board

1. Remove the battery cover, battery, SIM, antenna, transceiver PC board, and
front housing, as described in the procedures.

2. Use the Torx driver with a T3 bit to remove the 3 screws from the Keypad PC
board (see Figure 16).

Keyboard screw

061616o

Figure 16. Removing the Keypad PC Board Screws

3. Rotate the end of the PC board up and disconnect the flex connector underneath
the keypad PC board (see Figure 17).

Keypad PC board

Coaxial Cable

connector

Flex connector

061544o

Figure 17. Removing the Keypad PC Board Flex Connector

4. Use the coaxial cable extraction tool to disconnect the coaxial cable connector
from the PC board and move the coaxial cable away from the PC board.

5. Remove the silver colored chassis seal.

30 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual Disassembly

6. Remove the flex from the chassis.

7. Left the keypad PC board away from the phone.

8. To replace, align the flex connector the keypad PC board and gently press the
connector until properly seated in the connector socket.

9. Thread the coaxial cable around the cable guide and seat the connector onto
its socket on the keypad PC board.

10. Insert and tighten the 2 T3 screws.

11. Paste on the silver chassis seal.

12. Reassemble the front housing, transceiver PC board, transceiver PC board
shield, antenna cap, SIM, battery and battery cover as described in the
procedures.

Removing and Replacing the Antenna

1. Remove the battery cover, battery and SIM, as described in the procedures.

2. Use the plastic tweezers to lift the antenna assembly out of the phone (see
Figure 18).

Antenna assembly

Disassembly tool

061618o

Figure 18. Removing and Replacing the Antenna

3. Carefully remove the antenna from the phone.

4. To replace, insert the antenna into the antenna slot on the phone. Ensure the
antenna makes contact with the RF contacts on the PC board.

5. Reassemble the keypad PC board, keypad, front housing, transceiver PC board,
transceiver PC board shield, antenna cap, SIM, battery and battery cover as
described in the procedures.

6809510A66-O October 12, 2006 31

Disassembly MOTOSLVR L9/L72

Removing and Replacing the Display Module

1. Remove the battery cover, battery, rear housing, and transceiver PC board as
described in the procedures.

2. Turn over the chassis assembly and use the metal tweezers to release the six
display bracket latches located under the chassis assembly (see Figure 19).

Display

bracket latches

Display

bracket latches

061619o

Figure 19. Removing the Display Module Latches

3. Turn the chassis assembly over and lift the top edge of the display module (see
Figure 20).

Display module

Plastic tweezers

061620o

Figure 20. Removing the Display Module

32 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual Disassembly

4. Carefully thread the display flex cable through the slot in the chassis assembly
and lift the display module away from the chassis.

5. To replace, align the display module to the chassis assembly.

6. Hold the side of the display module near the flex cable away from the chassis
assembly.

7. Carefully thread the display flex connector through the opening on the chassis
assembly.

8. Lower the display module fully onto the chassis assembly and gently press it
into place.

9. Reassemble the antenna, keypad PC board, keypad, front housing, transceiver
PC board, transceiver PC board shield, antenna cap, SIM, battery and battery
cover as described in the procedures.

6809510A66-O October 12, 2006 33

Subscriber Identity Module (SIM) and Identification Label MOTOSLVR L9/L72

Subscriber Identity Module (SIM) and Identification Label

SIM

A SIM is required to access the existing local GSM network, or remote networks
when traveling (if a roaming agreement has been made with the provider).

The SIM card contains:

• All the data necessary to access GSM services

• The ability to store user information such as phone numbers

• All information required by the network provider to provide access to the net­work

Identification

Each Motorola GSM phone is labeled with a variety of identifying numbers. The
following information describes the current identifying labels.

Mechanical Serial Number (MSN)

The MSN is an individual unit identity number and remains with the unit
throughout its life.

The MSN can be used to log and track a phone on Motorola's Service Center
Database.

The MSN is divided into 4 sections as shown in Figure 21.

MSN 10 Digits

3 Digits 1 Digit 2 Digits 4 Digits

APC DC DC SNR

Account Product Code

i.e. StarTAC Phone130

TM

Distribution Center
i.e. Easter Inch

Date Code: Year and
Month of Shipment

Unit's individual serial
number

Figure 21. MSN label breakdown

000807a

34 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual Subscriber Identity Module (SIM) and Identification
Label

International Mobile Station Equipment Identity (IMEI)

The International Mobile station Equipment Identity (IMEI) number is an
individual number unique to the PCB and is stored within the unit's memory.

The IMEI uniquely identifies an individual mobile station and thereby provides a
means for controlling access to GSM networks based on mobile station types or
individual units. The full IMEI structure is listed in Table 2.

Table 2. IMEI Number Breakdown

TAC Serial Number Check Digit

NNXXXXXX ZZZZZZ A

Where

TAC Type Allocation Code, formerly known as Type Approval Code

NN Reporting body identifier

XXXX Type Identifier

ZZZZZZ Individual unit serial number

A Phase 1 = 0.

Phase 2 = check digit defined as a function of all other IMEI digits

Other label number configurations present are:

• TRANSCEIVER NUMBER: Identifies the product type. Normally the SWF
number. (i.e. V100).

• PACKAGE NUMBER: Identifies the equipment type, mode, and language in
which the product is shipped.

6809510A66-O October 12, 2006 35

Telephone Identification MOTOSLVR L9/L72

N
(

Week, year, day
& shift, line, cell,
side of
manufacture

Telephone Identification

Identification Label

Each Motorola GSM phone is labeled with a variety of identifying numbers.
Figure 16 describes the current identifying labels.

Mfg by

MOTOROLA INC. FCC ID: IHDT5UV1 EE 3

Transceiver
model

Radio serial no. :
ESN, yr, month of
mfg, warr. code
(Code 39)

D414AF0E8AA

Radio SN: ESN+
year, month of
mfg, warranty
code

CANADA: 109 182 230A; TYPE:UVKA
832/2412 CHANNEL OPERATION

SWF3001A H7 25821A2 VY

N: D414AF0EYAA A56 G6 #

Factory
designation

APC Code

Figure 22. Telephone Identification Label

Type approval
information

AMPS

info. (analog)

Transceiver model

code 39)

Board
tracking ID
G6VYY

020463o

36 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual Troubleshooting

Troubleshooting

Manual Test Mode

MotoSLVR L9/L72 telephones are equipped with a manual test mode capability.
This allows service personnel to verify functionality and perform fault isolation by
entering keypad commands.

To enter the manual test command mode, a GSM / DCS test SIM must be used.

1. Press u to turn the phone OFF.

2. Remove the battery as described in the procedures.

3. Remove the customer’s SIM card from the phone as described in the

procedures.

4. Insert the test SIM into the SIM slot.

5. Replace the battery as described in the procedures.

6. Press u to turn the phone ON.

Manual Test Mode Commands

Table 3. Manual Test Commands

Key Sequence Test Function/Name Remarks

<Menu>048263* Enter manual test mode

“End” Key Exit manual test mode

54* Suspend Required for all Test Mode Operations

0*0*0 Select tone 0

0*0*1 Select tone 1

0*0*2 Select tone 2

0*0*3 Select tone 3

0*0*4 Select tone 4

0*0*5 Select tone 5

0*0*6 Select tone 6

0*0*7 Select tone 7

0*0*8 Select tone 8

0*0*9 Select tone 9

0*1*X Disable tone X

3*0*1 Enable vibrator

3*0*0 Disable vibrator

5*0*0 Set audio level 0

5*0*1 Set audio level 1

5*0*2 Set audio level 2

5*0*3 Set audio level 3

5*0*4 Set audio level 4

5*0*5 Set audio level 5

5*0*6 Set audio level 6

5*0*7 Set audio level 7

6809510A66-O October 12, 2006 37

Troubleshooting MOTOSLVR L9/L72

Table 3. Manual Test Commands (Continued)

Key Sequence Test Function/Name Remarks

5*0*8 Set audio level 8

5*0*9 Set audio level 9

5*0*10 Set audio level 10

5*0*11 Set audio level 11

5*0*12 Set audio level 12

5*0*13 Set audio level 13

5*0*14 Set audio level 14

5*0*15 Set audio level 15

6*2*2*0*0 Set Audio Path. Int Mic, IntSpk, RX unmute, TX unmute

6*4*6*0*0 Set Audio Path. Boom Mic, Boom Spk, RX unmute, TX unmute

10*0*3 Set band GSM 900

10*0*4 Set band DCS 1800

10*0*5

10*0*6 Set dual band GSM 900 / 1800

10*1*0 Read band 3= GSM 4= DCS 5= PCS 6 =GSM/DCS

18*0 Initialize non-volatile memory (Master Reset)

18*1 Initialize non-volatile memory (Master Clear)

55*2*001 Test Display. All pixels ON

55*2*000 Test Display. All pixels OFF

55*2*002 Test Display. Checkerboard pattern A

55*2*003 Test Display. Checkerboard pattern B

55*2*004 Test Display. Border pixels ON

*#06# IMEI Check No Test Mode Required

Phone Set up -->
Phone Status -->

Other

Information

Flex Version / Technology / S-W Version / Readiness Status No Test Mode Required

38 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual Troubleshooting

Troubleshooting Chart

Table 4. Level 1 and 2 Troubleshooting Chart

Symptom Probable Cause Verification and Remedy

1. Telephone will not turn on or stay on. a) Battery either discharged or

2. Telephone exhibits poor reception or
erratic operation such as calls frequently
dropping or weak or distorted audio.

3. Display is erratic. a) Display module defective Temporarily replace the display module with a

4. Incoming call alert transducer audio is
distorted.

5. Telephone transmit audio is weak.
(usually indicated by called parties
complaining of difficulty in hearing voice).

6. Receive audio from earpiece speaker is
weak or distorted.

defective.

b) Battery terminals open or
misaligned.

c) Transceiver board defective. Remove the transceiver board assembly.

a) Antenna defective. Check connection between the antenna and the

b) Transceiver board defective. Replace the transceiver board (refer to 1c).

b) Transceiver board defective. Replace the transceiver board (refer to 1c).

a) Alert transducer defective Temporarily replace the alert transducer with a

b) Faulty transceiver board. Replace the transceiver board (refer to 1c).

a) Microphone defective. Replace the microphone as described in the

b) Transceiver board defective. Replace the transceiver board (refer to 1c).

a) Connections to or from transceiver
board defective.

Measure battery voltage across a 50 ohm
(>1 Watt) load. If battery voltage is <3.25 Vdc,
recharge the battery using the appropriate
battery charger. If battery will not recharge,
replace the battery. If battery is not at fault,
proceed to b.

Visually inspect battery terminals on both the
battery and the telephone. Realign and, if
necessary, either replace the battery or refer to
a Level 3 Service Center for battery connector
replacement. If battery terminals are not at fault,
proceed to c.

Substitute a known good transceiver board and
temporarily reassemble the phone. Press the
Power/End key; if phone turns on and stays on,
disconnect the dc power source and reassemble
the phone with the new transceiver board. Verify
that the fault has been cleared.

transceiver board. If the connection is OK,
substitute a known good antenna. If the fault is
still present, proceed to b.

Verify that the fault has been cleared and
reassemble the phone with the new transceiver
board.

known good display module. Verify that the fault
is cleared and reassemble the phone with the
new display module. If the fault is still present,
proceed to b.

Verify that the fault has been cleared and
reassemble the phone with the new transceiver
board.

known good alert transducer. Verify that the fault
is cleared and reassemble the phone with the
new alert transducer. If the fault is still present,
proceed to b.

Verify that the fault has been cleared and
reassemble the phone with the new alert
transducer.

procedures. If fault is not cleared, proceed to b.

Verify that the fault has been cleared and
reassemble the phone with the new transceiver
board.

Check connection from the earpiece to the
transceiver board. If connection is not at fault,
proceed to b.

6809510A66-O October 12, 2006 39

Troubleshooting MOTOSLVR L9/L72

Table 4. Level 1 and 2 Troubleshooting Chart (Continued)

Symptom Probable Cause Verification and Remedy

b) Earpiece speaker defective. Temporarily replace the speaker with a known

c) Transceiver board defective. Replace the transceiver board (refer to 1c).

7. Vibrator feature not functioning. a) Vibrator defective. Replace vibrator. If the fault has not been

b) Transceiver board defective. Replace the transceiver board (refer to 1c).

8. Internal Charger not working. Faulty charger circuit on transceiver
board.

good speaker. Ensure good connection. Place a
call and verify improvement in earpiece audio. If
fault is cleared, reassemble the phone with the
good transceiver board. If fault is not cleared,
proceed to c.

Verify that the fault has been cleared and
reassemble the phone with the new transceiver
board.

cleared, proceed to b.

Verify that the fault has been cleared and
reassemble the phone with the new transceiver
board.

Test a selection of batteries in the rear pocket of
the desktop charger. Check LED display for the
charging indications. If these are charging
properly, then the internal charger is at fault.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the phone with the new transceiver
board assembly.

40 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual Part Numbers

1

2

3

5

4

6

12

10

9

14

15

11

13

16

7

8

22

19

21

20

23

24

25

26

27

18

17

Part Numbers

The following section provides a reference for the parts associated with
MotoSLVR L9/L72 telephones.

Exploded View Diagram

27

26

25

24

23

22

21

20

19

17

18

10

11

12

13

14

15

16

Figure 23. Exploded View Diagram

6809510A66-O October 12, 2006 41

061642o

Part Numbers MOTOSLVR L9/L72

Exploded View Parts List

Table 5. Parts list

Item

1

2

3

4

5

6

7

8

9

10

11

12

13

Motorola Part

Number

Description Item

AAHN5853A Assy Front Hsg

0170298Z53 Earpiece
6171080A05 Lens
1303631B10 LCD Bezel
7271333A01 Main Display
0171310A02 Assy, Battery Latch

3871077A02 Side Button, VOL
3871079A02 Side Button, Smart

3871099A02 Side Button, Camera
0170392C01 Assy Chassis
5989889N01 Vibrator

AALG4365AA Assy, Main PCB

0171289A55 Camera Module 2MP

14

15

16

17

18

19

20

21

22

23

24

25

26

27

Motorola Part

Number

Description

0171737A01 Assy, PCB Cover

0387791L04 T6 Screws

AAHN5854A Battery Door

SNN5784A BK60 Battery Pack
0571083A06 RF Grommet
AAHN5861A Rear Hsg

Assy, Flex

0170386F06

Interconnection

0170298Z26 Antenna Assy

Polyphonic Speaker

0170298Z13

Assy

0571084A01 T-Flash Cover

0170386F20 Assy, Keypad PCB
0371383A01 T5 Screws
3070338B02 Coaxial cable

AAYN4789A Keypad

E

There is a danger of explosion if the Lithium ion battery pack is replaced incorrectly.
Replace only with the same type of battery or equivalent as recommended by the
battery manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.

To order parts please use the following link:

https://accesssecure.mot.com

(Password is required)

42 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual Part Numbers

Accessories

Table 6. List of Accessories

Accessory Description Kit Number

Audio and Media

RAZR H3 Black SYN1437

RAZR H3 Silver SYN1438

Stereo Headset - EMU SYN1301

H3 Bluetooth Headset Dark Pearl Grey SYN1507

H500 Bluetooth headset Black Softtouch SYN1374

H500 Bluetooth Headset Hot Pink SYN1525

H500 Bluetooth Headset iPOD Blue SYN1523

H500 Bluetooth Headset iPOD Gold SYN1524

H500 Bluetooth Headset Spa Blue SYN1527

H500 Bluetooth Headset White SYN1526

H500 Gloss Black SYN1375

H500 Nickel Japan SYN1441

H500 Pink SYN1436

Headset Mono One Touch w/ Send-End (EMU) SYN0896

H350 BT Headset Black SYN1439

JBL On Tour Mobile European Kit OnTourMBBLKE

JBL On Tour Mobile portable speaker US Kit OnTourMBBLK

JBL On Tour Mobile speaker PRC kit CH1414A

JBL On Tour Mobile speaker UK kit OnTourMBBLKU

S805 DJ Headset - Bluetooth - Music and Telephony SYN1673

JBL Black On Tour Portable Speaker SYN1451

H500 Bluetooth Headset Fire Red SYN1667

H500 Bluetooth Headset Celery SYN1732

H500 Bluetooth Headset Pumpkin SYN1733

H500 Bluetooth Headset Steel Teal SYN1734

H500 Bluetooth Headset Oi SYN1735

H3 Bluetooth Headset Cherry Red SYN1736

H350 Bluetooth Headset Sapphire Blue SYN1738

H350 Bluetooth Headset Silver Sail SYN1764

H350 Bluetooth Headset Dark Pearl Grey SYN1763

H350 Bluetooth Headset Silver Quartz SYN1765

H500 Bluetooth Headset Black Soft Touch Japan SYN1685

H500 Bluetooth Headset Bubble Gum SYN1671

H500 Bluetooth Headset Cosmic Blue SYN1617

Bluetooth Stereo Headset & Controller S705 SYN1711

D&G Gold H700 SYN1769

6809510A66-O October 12, 2006 43

Part Numbers MOTOSLVR L9/L72

Table 6. List of Accessories (Continued)

Accessory Description Kit Number

Blue/Black Cingular Only H700 SYN1508

Black H700 (not available in North America) SYN1509

Bluetooth Headset - HS805 SYN0986

H670 Black Slate (Canary) SYN1853

H670 Cosmic Blue (Canary) SYN1855

H670 Silver Quartz (Canary) SYN1852

Bluetooth Headset - HS850 (Refresh - Black) SYN1107

Bluetooth Headset - HS850 (Refresh - Blue) SYN1226

Bluetooth Headset - H700 (silver) SYN1311

Bluetooth Headset (Pearl Dark Gray) - H300 SYN1297

Bluetooth Headset (Pink) - H300 SYN1417

Bluetooth Headset (Pure White) - H300 SYN1416

Bluetooth Headset - H605 SYN1303

Bluetooth Mono Headset, Nickel- H500 SYN1290

Bluetooth Stereo Headset HT820 SYN0948

Bluetooth Stereo Transceiver DC800 SYN1001

Automotive

Bluetooth Car Kit - HF850 98675H

Bluetooth Car Kit - IHF1000 - Americas/Asia 98676J

Bluetooth Car Kit - IHF1000 - EMEA CFLN1232AB

Bluetooth Car Kit - High Tier, T505 SYN1717

Bluetooth Car Kit - Mid Tier, T305 SYN1716

Data and Enterprise

1GB micro SD card & Mot SD adapter SYN1406

128MB micro SD card & Mot SD adapter SYN1403

256MB micro SD card & Mot SD adapter SYN1404

32MB micro SD card & Mot SD adapter SYN1401

512MB micro SD card & Mot SD adapter SYN1405

64MB micro SD card & Mot SD adapter SYN1402

Bluetooth Class 1 USB Adapter PC850 SYN1244

Digital Accessories

Data Cable Mini USB/USB/Serial SKN6371
Mobile Phone Tools Region-specific

Modules

Reverb (Oakley Stereo Bluetooth Eyewear - BLK) SYN1552

Reverb (Oakley Stereo Bluetooth Eyewear - WHT) SYN1553

REVERB (Oakley Stereo Bluetooth Eyewear Brown. Sm.) SYN1554

Oakley RAZRWIRE (Mercury: NA) - H7 98679H

44 October 12, 2006 6809510A66-O

Level 1 and 2 Service Manual Part Numbers

Table 6. List of Accessories (Continued)

Accessory Description Kit Number

Oakley RAZRWIRE (Pewter/Black: NA) - H7 98677H

Oakley RAZRWIRE (Platinum/Root Beer: NA) - H7 98678H

Power and Personalization

Battery BK60 Li-Ion 880 mAh SNN5784
Charger Adapter EMU/EMU (Y-cable) SKN6222
Standard Car Charger EMU - P310 syn1630
Travel Charger EMU Mid-Rate Switcher - Argentina SPN5192
Travel Charger EMU Mid-Rate Switcher - Australia SPN5193
Travel Charger EMU Mid-Rate Switcher - BRAZIL SPN5187
Travel Charger EMU Mid-Rate Switcher - EURO SPN5189
Travel Charger EMU Mid-Rate Switcher - INDIA SPN5194
Travel Charger EMU Mid-Rate Switcher - MEXICO SPN5186
Travel Charger EMU Mid-Rate Switcher - PRC SPN5188
Travel Charger EMU Mid-Rate Switcher - TWN SPN5216
Travel Charger EMU Mid-Rate Switcher - UK/HK SPN5190
Travel Charger EMU Mid-Rate Switcher - US ENG SPN5185
Travel Charger EMU Rapid Switcher - Argentina SPN5197
Travel Charger EMU Rapid Switcher - BRAZIL SPN5196
Travel Charger EMU Rapid Switcher - HK SPN5199
Travel Charger EMU Rapid Switcher - MEXICO SPN5200
Travel Charger EMU Rapid Switcher - PRC SPN5198
Travel Charger EMU Rapid Switcher - US SPN5202
Travel Charger EMU Rapid TWN SPN5270
Vehicle Power Adapter EMU - VC700 SYN0847
Battery-Only-Charger for SC batteries, Hong Kong plug SYN1486A
Battery-Only-Charger for SC batteries, PRC plug SYN1492A
Battery-Only-Charger for SC batteries, Taiwan plug SYN1485
Battery-Only-Charger for SC batteries, US/Euro plug SYN1484
BATTERY-ONLY-CHARGER FOR KC/BK BATTERIES

US PLG SYN1699A
Battery-Only-Charger, KC (BK) battery, PRC plug SYN1700
Travel Charger EMU Mid-Rate Switcher - JAPAN SPN5274
Travel Charger EMU Rapid Switcher - Japan SPN5275

6809510A66-O October 12, 2006 45

Part Numbers MOTOSLVR L9/L72

Related Publications

MotoSLVR L9/L72 User’s Guide (English) 68XXXXX163

Programming: Software Upgrade and Flexing

Contact your local technical support engineer for information about equipment and
procedures for flashing and flexing.

46 October 12, 2006 6809510A66-O

1 and 2

Level 1 and 2 Service Manual Index

6809510A66-O
MOTOSLVR L9/L72

Index

A

antenna cap, removing and replacing 21
antenna, removing and replacing

B

battery

charge indicator

function
Battery cover, removing and replacing
battery, removing and replacing

15

15

C

camera assembly, removing and replacing 26
Canadian Interference-Causing Equipment regulations
commands, manual test mode
copyrights

computer software

6

D

disassembly 18
display module, removing and replacing

E

exploded view diagram 41
exploded view parts list

42

F

FCC rules 5
Front Housing, removing and replacing

I

identification

international mobile station equipment identity

mechanical serial number

product
identification, labels

35

IMEI
Introduction

5

34, 36

5

K

keypad PC board, removing and replacing 29, 30
keypad, removing and replacing

31

18

18, 19

37

32

28

35

34

29

L

LCD 13
liquid crystal display (LCD)

M

manual test mode 37

34

MSN

N

names

product

5

O

operation 13

15

14

13

5

overview, product

battery
controls, indicators, and I/O connectors
icons
LCD

P

parts

exploded view diagram

exploded view parts list
Parts Replacement
product

identification

names
product overview

features
publications, related

5

5

11

11

R

regulatory agency compliance 5
related publications
Removing

keypad
removing

antenna

antenna cap

battery

battery cover

camera assembly

display module

front housing

keypad PC board

SIM

Transceiver PC Board

29

31

21

15, 18, 19

18

28

20

13

13

11

41

42

7

46

46

26

32

29, 30

23

6809510A66-O October 12, 2006 47

Index MOTOSLVR L9/L72

Transceiver PC Board Shield 22

replacing

antenna
antenna cap
battery
battery cover
camera assembly
display module
front housing
keypad
keypad PC board
keypad PC board shield
SIM
Transceiver PC Board
Transceiver PC Board Shield

31

21

18, 19

18

26

32

28

29

29

30

20

23

S

serial number

mechanical

service manual

about
audience
conventions
scope

service policy

customer support
out of box failure
product support

shut down

upon battery removal
SIM, description
SIM, removing and replacing
specifications
subscriber identity module (SIM)
support

customer

product

34

6

6

7

6

7

7

7

7

15

34

20

9

7

7

W

warranty service 7

22

34

T

test equipment 17
tools, disassembly
Transceiver PC Board Shield, removing and replacing
Transceiver PC Board, removing and replacing
troubleshooting

manual test mode

manual test mode commands

troubleshooting chart

48 October 12, 2006 6809510A66-O

17

22

23

37

37

37

39