MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners.
Motorola® Inc. maintains a worldwide organization that is dedicated to provide
responsive, full-service customer support. Motorola products are serviced by an
international network of company-operated product-care centers as well as
authorized independent service firms.
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and
installation programs that allow customers to meet requirements for reliable,
continuous communications.
To learn more about the wide range of Motorola service programs, contact your local
Motorola products representative or the nearest Customer Service Manager.
Product Identification
Motorola products are identified by the model number on a label usually located
under the battery. Use the entire model number when inquiring about the product.
Numbers are also assigned to chassis and kits. Use these numbers when requesting
information or ordering replacement parts.
Product Names
Product names are listed on the front cover. Product names are subject to change
without notice. Some product names, as well as some frequency bands, are available
only in certain markets.
Product Changes
When electrical, mechanical or production changes are incorporated into Motorola
products, a revision letter is assigned to the chassis or kit affected, for example;
-A, -B, or -C, and so on.
The chassis or kit number, complete with revision number, is imprinted during
production. The revision letter is an integral part of the chassis or kit number and
is also listed on schematic diagrams and printed-circuit board layouts.
Regulatory Agency Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following conditions:
• This device may not cause any harmful interference
• This device must accept interference received, including interference that may
cause undesired operation
This class B device also complies with all requirements of the Canadian
Interference-Causing Equipment Regulations (ICES-003).
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
6809504A59-O October 19, 2006 5
Introduction K1
Computer Program Copyrights
The Motorola products described in this manual may include Motorola computer
programs stored in semiconductor memories or other media that are copyrighted
with all rights reserved worldwide to Motorola. Laws in the United States and other
countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted
computer programs, including the exclusive right to copy, reproduce, modify,
decompile, disassemble, and reverse-engineer the Motorola computer programs in
any manner or form without Motorola's prior written consent. Furthermore, the
purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license or rights under the copyrights,
patents, or patent applications of Motorola, except for a nonexclusive license to use
the Motorola product and the Motorola computer programs with the Motorola
product.
About This Service Manual
Use of this manual assures proper installation, operation, and maintenance of
Motorola products and equipment. It contains all service information required for
the equipment described and is current as of the printing date. Refer questions
about this manual to the nearest Customer Service Manager.
Audience
This manual aids service personnel in testing and repairing K1 telephones. Service
personnel should be familiar with electronic assembly, testing, and troubleshooting
methods, and with the operation and use of associated test equipment.
Scope
This manual provides basic information relating to K1 telephones, and also provides
procedures and processes for repairing the phones at Level 1 and 2 service centers
including:
•Unit swap out
• Repairing of mechanical faults
• Basic modular troubleshooting
• Testing and verification of unit functionality
• Initiate warranty claims and send faulty modules to Level 3 or 4 repair
centers
6 October 19, 2006 6809504A59-O
Level 1 and 2 Service ManualIntroduction
Conventions
The following special characters and typefaces, are used in this manual to
emphasize certain types of information.
G
E
Warranty Service Policy
The product is sold with the standard 12-month warranty terms and conditions.
Accidental damage, misuse, and extended warranties offered by retailers are not
supported under warranty. Non-warranty repairs are available at agreed fixed
repair prices.
➧
P
Note: Emphasizes additional information pertinent to the subject
matter.
Caution: Emphasizes information about actions which may result in
equipment damage.
Warning: Emphasizes information about actions which may result
in personal injury.
Keys to be pressed are represented graphically. For example, instead of “Press
the End key”, you will see “Press
Information from a screen is shown in text as similar as possible to what
displays on the screen. For example,
Information that you need to type is printed in boldface type.
P
”.
PHONEBOOK
.
Out-of-Box Failure Policy
The standard out-of-box failure criteria applies. Return customer units that fail
very early on after the date of sale to Manufacturing for root cause analysis, to guard
against epidemic criteria. Manufacturing to bear the costs of early life failure.
Product Support
Customer’s original units will be repaired but not refurbished as standard.
Appointed Motorola Service Hubs will perform warranty and non-warranty field
service for level 2 (assemblies) and level 3 (limited PCB component). Motorola High
Tech Centers will perform level-4 (full component) repairs.
Customer Support
Customer support is available through dedicated Call Centers and in-country help
desks. Product Service training is available through the local Motorola Support
Center.
6809504A59-O October 19, 2006 7
Introduction K1
Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number
and description used in the service manual.
When the Motorola part number of a component is not known, use the product model
number or other related major assembly along with a description of the related
major assembly and of the component in question.
In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834.
Replacement Parts Service Division (RPSD)
Order replacement parts, test equipment, and manuals from RPSD.
ModulationGMSK at BT = 0.3
Transmitter Phase Accuracy5 Degrees RMS, 20 Degrees peak
Duplex Spacing45 MHz
Frequency Stability± 0.10 ppm of the downlink frequency (Rx)
Operating Voltage+3.2V dc to +5.5V dc (battery)
Transmit Current Drain101-260 mA average talk current drain
Stand-by Current drain5 mA (DRX2), 2 mA (DXR9) typical
Temperature Range-10° C to +55° C (+15° F to +130° F)
Dimensions, with 750 mAh Li Ion
battery
Size (Volume)63 cc (3.96 in
Weight90 grams (3.17 oz), with battery
Battery Life, with standard 750 mAh
Li-Ion Battery
824-848 MHz Tx
869-893 MHz Rx
880-915 MHz Tx (with EGSM)
925-960 MHZ Rx
1710-1785 MHz Tx
1805-1880 MHz Rx
1850-1910 MHz Tx
1930-1990 MHz Rx
8 channels per carrier
+4.8V dc to +6.5V dc (external connector)
42 mm x 103 mm x 16 mm
(2.08 inches x 3.85 inches x 0.54 inches)
Talk Time 200 - 400 minutes
Standby time 200 -300 hours
3
), with battery
All talk and standby times are approximate and depend on
network configuration, signal strength, and features selected.
Standby times are quoted as a range from DRX=2 to DRX=9.
Talk times are quoted as a range from DTX off to DTX on.
Battery Charge Time4 hours to 90% of 750 mAh capacity
Alert volumeMax 95 dB @5cm, 0.5 Watts input
Transmitter FunctionSpecification
RF Power Output32 dBm nominal GSM 850/900,
Output Impedance50 ohms nominal
Spurious Emissions-36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz
Receiver FunctionSpecification
Receive SensitivityBetter than -103 dBm
RX Bit Error Rate (100k bits) Type II< 2%
Speech Coding FunctionSpecification
Speech Coding TypeRegular pulse excitation/linear predictive coding with long term
Bit Rate13.0 kbps
29 dBm nominal GSM 1800/1900
prediction (RPE LPC with LTP)
6809504A59-O October 19, 2006 9
Specifications K1
Speech Coding FunctionSpecification
Frame Duration20 ms
Block Length260 bits
ClassesClass 1 bits = 182 bits; Class 2 bits = 78 bits
Bit Rate with FEC Encoding22.8 kbps
10 October 19, 2006 6809504A59-O
Level 1 and 2 Service ManualProduct Overview
Product Overview
Motorola K1 telephones represent the thinnest and slenderest system for mobile
communications (GSM) general packet radio service (GPRS) wireless application
protocol (WAP)-enabled mobile phones. The K1 phones incorporate a new user
interface (UI) for easier operation, allow short message service (SMS) text
messaging, and include personal information manager (PIM) functionality.
The K1 is a quad-band phone that allows roaming within the GSM 900 MHz, GSM
850 MHz, 1800 MHz digital cellular system (DCS), and 1900 MHz PCS bands.
K1 telephones support EDGE, GPRS and SMS in addition to traditional circuit
switched transport technologies.
K1 telephones have a clam form factor. They feature an anodized aluminum housing
and have an externally viewable 96x80 1.0” 65K CSTN external display for caller
identification and date/time, an internal 176x220 1.9” 262K TFT display, and the
speaker located in the flip. The bottom part of the clam (front housing) contains the
keypad, transceiver printed circuit board (PCB), microphone, flex connection,
external accessory connector, smart button, volume buttons, and voice button. The
standard 750 mAh Lithium Ion (Li Ion) battery fits behind a removable back cover.
The phone accepts both 3V and 1.8V mini subscriber identity module (SIM) cards
which fit into the SIM holder next to the battery. The antenna is internal.
Inexpensive direct connection to a computer or handheld device via USB or
Bluetooth™ for data and fax calls, and for synchronizing phonebook entries with
Mobile Phone Tools software, can be accomplished by using the optional data cable
and soft modem.
Features
K1 telephones use advanced, self-contained, sealed, custom integrated circuits to
perform the complex functions required for GSM GPRS communication. Aside from
the space and weight advantage, microcircuits enhance basic reliability, simplify
maintenance, and provide a wide variety of operational functions.
Features available in this family of telephones include:
• Ultra Slim form factor
• EDGE for high speed data access (class 12)
• Video Capture & Playback MPEG4 (15 fps CIF)
• Audio/Video streaming (3GPP)
• Video Progressive Download
• Dedicated Carrier Key
• Integrated Stereo Bluetooth Connectivity (Class 2)
• Midi, MP3, AAC, AAC+ Enhanced, iTunes music player
• PIM functionality with Picture Caller ID
• Voice memo & enhanced predictive text
6809504A59-O October 19, 2006 11
Product Overview K1
• Enhanced voice recognition
• Record up to 25 minutes of video on embedded memory
• Firmware Over-The Air (FOTA)
• UI Skinning
• Motosync – contacts (calendar, emails TBC)
12 October 19, 2006 6809504A59-O
Level 1 and 2 Service ManualProduct Overview
Speaker Dependent Voice Activation and Voice Note Recording
Voice tags can be used for voice dialing up to 20 phone numbers in the phone book
and for creating up to 5 voice shortcuts for menu items. The phone must be “trained”
by the voice tag being read into the phone’s memory twice before it is recognized.
You can add voice tags to the phone’s memory using the usual name addition
methods (i.e., via the phone book menu structure or with the shortcut editor).
➧
➧
➧
You cannot place or receive calls while adding voice tags to the phone’s memory.
Because the GSM standard does not provide the option to store voice tags onto the
SIM card, voice tags are added to the phone’s memory.
K1 telephones also include a voice recorder that allows up to 2 minutes of personal
messages to be recorded. This feature has a complete set of record, playback, and
management tools that make it easy to store and maintain a list of personal memos.
Wireless Access Protocol (WAP) 2.0 Compliancy
In the WAP environment, access to the Internet is initiated in wireless markup
language (WML), which is derived from hypertext markup language (HTML). The
request is passed to a WAP gateway which retrieves the information from the server
in standard HTML (subsequently filtered to WML) or directly in WML if available.
The information is then passed to the mobile subscriber via the mobile network.
The K1 microbrowser can be configured for baud, idle timeout, line type, phone
number, and connection type.
Bitmap image data will download as text. If the image is larger than the screen,
only part of the image will display.
➧
When the user receives a call while in browser mode, the browser will pause and
allow the user to resume after completing the call.
SIM Application ToolkitTM - Class 2
SIM Application Toolkit is a value-added service delivery mechanism that allows
GSM operators to customize the services they offer their customers, from the
occasional user who requests sports news and traffic alerts, to a high call time
business user who receives stock alerts and checks flight times. Operators can now
create their own value-added services menu quickly and easily in the phone. The
customized menu will appear as the first menu and may be updated over-the-air
with new services when customers request them.
6809504A59-O October 19, 2006 13
Product Overview K1
Simplified Text Entry
There are three different ways to enter text using the phone keypad:
• iTAP™ predictive text entry. Press a key to generate a character and a
dynamic dictionary uses this to build and display a set of word or name
options. The iTAP™ feature may not be available on the phone in all languages.
• Tap. Press a key to generate a character.
• Numeric. The keypad produces numeric characters only. For some text areas
this is the only method available; for example, phone numbers.
Caller Line Identification
Upon receipt of a call, the calling party’s phone number is compared to the phone
book. If the number matches a phone book entry, that name will be displayed. If
there is no phone book entry, the incoming phone number will be displayed. In the
event that no caller identification information is available, the Incoming Call
message is displayed.
➧
User must subscribe to a caller line identification service through their service
provider.
Other Features
Detailed descriptions of these and other K1 features can be found in the appropriate
user’s guide listed in the “Related Publications” section toward the end of this
manual.
14 October 19, 2006 6809504A59-O
Level 1 and 2 Service ManualGeneral Operation
p
General Operation
Controls, Indicators, and Input / Output (I/O) Connections
The K1 series telephone’s controls are located on the sides of the flip and on the
keypad. Indicators, in the form of icons, are displayed on the LCD (see Figure 2).
K1 phones have an audible alert transducer on the top and I/O connectors,
consisting of a charger/accessory port, located on the side of the phone. See Figure 1.
Navigate menus.
Open menus.
Left Soft Key
Volume Keys
Select menu items.
Right Soft Key
Voice dial.
PTT/Smart Key
Make & answer calls.
Go handsfree.
Figure 1. Controls, indicators, and I/O
“Soft keys” refer to non-labeled keys that correspond to text options displayed on
the screen. The left and right soft keys perform the function shown in the corners
of the display. The right key will usually select an option whereas the left key will
usually exit a function or return to a previous screen.
The center select key opens the initial menu structure, or allows access to a
submenu.
Turn on & off, hang u
Charge up.
060580o
Color Display
The K1 wireless phones feature a 64k color Thin Film Transistor (TFT) 176x220
pixel display.
6809504A59-O October 19, 2006 15
General Operation K1
Display animation makes the phone’s menus move smoothly as the user scrolls up
and down.
Turn animation off to conserve the battery.
1. Signal
Strength
Service Provider
2. EDGE /
GPRS
3. Data
12:00
OptionsMain Menu
4. Roam
5. Active Line
Figure 2. Icon Indicators
8. Battery
Level
7. Ring Style
6. Message
060888o
➧
Whether a phone displays all indicators depends on the programming and services
to which the user subscribes.
Figure 2 shows some common icons displayed on the LCD.
1.Data Indicator — Shows connection and data transmission status. The
Bluetooth™ wireless connection indicator
connection is active. Other indicators can include:
4 = secure packet data transfer
7 = unsecure packet data transfer
3 = secure application connection
6 = unsecure application connection
2 = secure Circuit Switch Data (CSD) call
5 = unsecure CSD
2.EDGE/GPRS Indicator — Shows that your phone is using a high-speed
General Packet Radio Service (GPRS) network connection. GPRS allows faster
data transfer speeds. Other indicators can include:
* = GPRS PDP context active
, = GPRS packet data available
3.Signal Strength Indicator — Vertical bars show the strength of the network
connection. You cannot make or receive calls when ! or ) displays.
call
E
shows when a Bluetooth
16 October 19, 2006 6809504A59-O
Level 1 and 2 Service ManualGeneral Operation
4.Roam Indicator — The roam indicator shows when your phone is seeking or
using another network outside your home network.
5.Active Line Indicator — Shows ? to indicate an active call, or > to indicate that call forwarding is on. Indicators for dual-line-enabled SIM cards can include:
* = GPRS PDP context active
, = GPRS packet data available
@ = line 1 activeB = line 2 active
A = line 1 active, call forward on
C = line 2 active, call forward on
6.Messaging Presence Indicator — Shows when instant messaging is active.
Indicators can include:
P = IM active I = available for IM
_ = busy Q = invisible to IM
J = available for phone calls
X = offline
When a Java™ application is active, the Java midlet indicator ` displays in this
location.
7.Message Indicator — Displays when you receive a new message. Indicators
can include:
r = text message
t = voicemail message
s = voicemail and text message
d = IM message
a = active chat session
8.Battery Level Indicator — Vertical bars show the battery charge level.
Recharge the battery when Low Battery displays and the battery alert sounds.
9.9. Ring Style Indicator — Shows the ring style setting.
y = loud ring z = soft ring
| = vibrate } = vibrate then ring
† = vibrate & ring { = silent
Alert Settings
K1 telephones include up to 32 preset alert tones and vibrations that can be applied
to all alert events at the same time.
➧
Pressing any volume key mutes the alert.
Battery Function
Battery Gauge
The telephone displays a battery level indicator icon in the idle screen to indicate
the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low
Battery.
6809504A59-O October 19, 2006 17
General Operation K1
Battery Removal
Removing the battery causes the device to immediately shut down and any pending
work (for example, partially entered phone book entries or outgoing messages) is
lost.
Operation
G
If the battery is removed while receiving a message, the message will be lost.
For detailed operating instructions, refer to the appropriate User’s Guide listed in
the Related Publications section toward the end of this manual.
18 October 19, 2006 6809504A59-O
1 and 2
Level 1 and 2 Service ManualTools and Test Equipment
K1
6809504A59-O
Tools and Test Equipment
The following table lists tools and test equipment recommended for disassembly
and reassembly of K1 telephones. Use either the listed items or equivalents.
Table 1. General Test Equipment and Tools
Part Number
RSX4043-ATorque DriverUsed to remove and replace screws
1
DescriptionApplication
—
See Table 7Rapid Charger
0180386A82
6680388B67
6680388B01Tweezers, plasticUsed during assembly/disassembly
—Digital Multimeter, HP34401A
19501980
0-00-00-40853
0-00-00-40852
8102430Z04GSM / DCS Test SIM Used to enable manual test mode
1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or
FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.
2. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844.
3. Available at the AMS Online-shop 62.214.1.200 (for access, please contact your local Motorola parts representative)
3
3
3
Torque Driver Bit T-5 Plus, Apex 440-6IP
Torx Plus or equivalent
Antistatic Mat Kit (includes 66-80387A95
antistatic mat, 66-80334B36 ground
cord, and 42-80385A59 wrist band)
Disassembly tool, plastic with flat and
pointed ends (manual opening tool)
Tweezers, metalUsed during assembly/disassembly
2
Generic Press FixtureMust be used to install keypad mylar
K1 Lens- and Trim Ring Press Tool Must be used to install lens and trim ring
K1 and Acoustic Gasket Alignment- and
Press Too
Used with torque driver
Used to charge battery and to power
device
Provides protection from damage to
device caused by electrostatic discharge
(ESD)
Used during assembly/disassembly of
device
Used to measure battery voltage
Must be used to install Acoustic Gasket
6809504A59-O October 19, 2006 19
Disassembly K1
Disassembly
The procedures in this section provide instructions for the disassembly of K1
telephones. Tools and equipment used for the phone are listed in Table 1, preceding.
Many of the integrated devices used in this equipment are vulnerable to damage
G
G
Removing and Replacing the Battery Cover and Battery
E
from electrostatic discharge (ESD). Ensure adequate static protection is in place
when handling, shipping, and servicing the internal components of this equipment.
Avoid stressing the plastic in any way to avoid damage to either the plastic or
internal components.
All batteries can cause property damage and/or bodily injury, such as burns if a
conductive material, such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any charged battery, particularly when
placing it inside a pocket, purse, or other container with metal objects.
1.Ensure the phone is turned off.
2.Press in and hold the battery door latch, as shown in Figure 1.
Figure 1. Removing the Battery Cover
3.Rotate the battery cover upward and lift it completely off the phone.
061258o
20 October 19, 2006 6809504A59-O
Level 1 and 2 Service ManualDisassembly
4.Lift the edge of the battery first, then lift the battery from the phone. See
Figure 2.
E
061259o
Figure 2. Removing the battery
There is a danger of explosion if the Lithium Ion battery is replaced incorrectly.
Replace only with the same type of battery or equivalent as recommended by the
battery manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.
5.To replace, align the battery with the battery compartment so the contacts on
the battery match the battery contacts in the phone.
6.Insert the battery, contacts side first, into the battery compartment followed
by the opposite edge of the battery.
7.Insert the bottom edge of the of the battery cover into the rear housing, then
push the top edge of the cover down and snap it into place.
6809504A59-O October 19, 2006 21
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