Welcome to the world of Motorola digital wireless communications!
We are pleased that you have chosen the Motorola E550 GSM
wireless phone.
Headset Jack
Left Soft Key
Perform function
in lower left
display.
Volume Keys
Power & End Key
Turn phone
on/off, end calls,
exit menu
system.
Smart Key
Accessory
Connector Port
Insert charger
& phone
accessories.
Menu Key
Right Soft Key
Perform function
in lower right
display.
Voice Key
Create voice
records & voice
dial names.
Send Key
Make & answer
calls.
5-Way Navigation
Key with Center
Select
Welcome - 1
Check It Out!
Handsfree
Speaker
(on back of
phone)
Mirror
Aim camera lens
for self portraits.
Camera Lens
Record video
clips & take
photos.
FeatureDescription
Record Video
Clip
Play Video Clip Play a video clip:
Take Photo Press
Send Photo Send a photo to a phone number or email
2 - Check It Out!
Record a video clip:
Press
M > Multimedia > Videos > [New Video],
point lens at subject, press CAPTURE (+) to
begin recording, press STOP (+) to stop
recording.
M > Multimedia > Videos > video clip
M > Multimedia > Camera, point lens at
subject, press CAPTURE (+) to take a photo.
address:
Take photo, then press
> Send In Message.
External Display
View incoming
call information.
STORE (+)
FeatureDescription
Set Photo as
Picture ID
Assign a photo to a phonebook entry to allow
picture caller ID:
Take photo, then press
> Apply as Phonebook Entry.
Send
Multimedia
Message
Send a multimedia message with
pictures, animations, sounds, and
videos:
M > Messages > Create Message
> New Multimedia Msg
Read
Multimedia
Message
Store Message
Objects
Read a new multimedia message
or letter that you have received:
Press
READ (+).
Go to a multimedia message page,
or highlight an object in a letter,
then:
M > Store
Wireless
Connection
Set up a Bluetooth
headset accessory, car kit, or external
device:
M > Settings > Connection > Bluetooth Link
> Setup > Power > On, press BACK (-), press
> Handsfree > [Look For Devices]
STORE (+)
®
wireless connection to a
Check It Out! - 3
www.motorola.com
MOTOROLA and the Stylised M Logo are registered in the US
Patent & Trademark Office. The Bluetooth trademarks are owned
by their proprietor and used by Motorola, Inc. under licence. Java
and all other Java-based marks are trademarks or registered
trademarks of Sun Microsystems, Inc. in the U.S. and other
countries. All other product or service names are the property of
their respective owners.
The information contained in Motorola’s user’s guides is believed to
be correct at the time of printing. Motorola reserves the right to
change or modify any information or specifications without notice.
The contents of Motorola’s user’s guides are provided “as is.”
Except as required by applicable law, no warranties of any kind,
either express or implied, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose,
are made in relation to the accuracy, reliability, or contents of this
guide.
Caution: Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user’s authority to
operate the equipment.
While Products specifications and features may be subject to
change without notice, we are making every possible effort to
ensure that user manuals are updated on a regular basis to reflect
product functionality revisions. However, in the unlikely event that
your manual version does not fully reflect the core functionality of
your product, please let us know. You may also be able to access
up-to-date versions of our manuals in the consumer section of our
Motorola web site, at http://www.motorola.com.
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. READ THIS INFORMATION BEFORE USING
YOUR PHONE.
The information provided in this document supersedes the general
safety information in user guides published prior to
December 1, 2002.
Exposure To Radio Frequency (RF) Energy
Your phone contains a transmitter and a receiver. When it is ON, it
receives and transmits RF energy. When you communicate with
your phone, the system handling your call controls the power level
at which your phone transmits.
Your Motorola phone is designed to comply with local regulatory
requirements in your country concerning exposure of human
beings to RF energy.
Operational Precautions
To assure optimal phone performance and make sure human
exposure to RF energy is within the guidelines set forth in the
relevant standards, always adhere to the following procedures.
External Antenna Care
Use only the supplied or Motorola-approved replacement antenna.
Unauthorised antennas, modifications, or attachments could
damage the phone.
Do NOT hold the external antenna when the phone is IN USE.
Holding the external antenna affects call quality and may cause the
phone to operate at a higher power level than needed. In addition,
use of unauthorised antennas may result in non-compliance with
the local regulatory requirements in your country.
8 - Safety and General Information
Phone Operation
When placing or receiving a phone call, hold your phone as you
would a wireline telephone.
Body-Worn Operation
To maintain compliance with RF energy exposure guidelines, if you
wear a phone on your body when transmitting, always place the
phone in a Motorola-supplied or approved clip, holder, holster,
case, or body harness for this phone, if available. Use of
accessories not approved by Motorola may exceed RF energy
exposure guidelines. If you do not use one of the body-worn
accessories approved or supplied by Motorola, and are not using
the phone held in the normal use position, ensure the phone and its
antenna are at least 1 inch (2.5 centimetres) from your body when
transmitting.
Data Operation
When using any data feature of the phone, with or without an
accessory cable, position the phone and its antenna at least 1 inch
(2.5 centimetres) from your body.
Approved Accessories
Use of accessories not approved by Motorola, including but not
limited to batteries and antenna, may cause your phone to exceed
RF energy exposure guidelines. For a list of approved Motorola
accessories, visit our website at
www.Motorola.com.
RF Energy Interference/Compatibility
Note: Nearly every electronic device is susceptible to RF energy
interference from external sources if inadequately shielded,
designed, or otherwise configured for RF energy compatibility. In
some circumstances your phone may cause interference.
Safety and General Information - 9
Facilities
Turn off your phone in any facility where posted notices instruct you
to do so. These facilities may include hospitals or health care
facilities that may be using equipment that is sensitive to external
RF energy.
Aircraft
When instructed to do so, turn off your phone when on board an
aircraft. Any use of a phone must be in accordance with applicable
regulations per airline crew instructions.
Medical Devices
Pacemakers
Pacemaker manufacturers recommend that a minimum separation
of 6 inches (15 centimetres) be maintained between a handheld
wireless phone and a pacemaker.
Persons with pacemakers should:
• ALWAYS keep the phone more than 6 inches (15 centimetres)
from your pacemaker when the phone is turned ON.
• NOT carry the phone in the breast pocket.
• Use the ear opposite the pacemaker to minimise the potential
for interference.
• Turn OFF the phone immediately if you have any reason to
suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids.
In the event of such interference, you may want to consult your
hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
shielded from RF energy. Your GP may be able to assist you in
obtaining this information.
10 - Safety and General Information
Use While Driving
Check the laws and regulations on the use of phones in the area
where you drive. Always obey them.
When using your phone while driving, please:
• Give full attention to driving and to the road.
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a call if
driving conditions so require.
Operational Warnings
For Vehicles With an Air Bag
Do not place a phone in the area over an air bag or in the air bag
deployment area. Air bags inflate with great force. If a phone is
placed in the air bag deployment area and the air bag inflates, the
phone may be propelled with great force and cause serious injury
to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially
explosive atmosphere, unless it is a phone type especially qualified
for use in such areas and certified as “Intrinsically Safe.” Do not
remove, install, or charge batteries in such areas. Sparks in a
potentially explosive atmosphere can cause an explosion or fire
resulting in bodily injury or even death.
Note: The areas with potentially explosive atmospheres referred to
above include fuelling areas such as below decks on boats, fuel or
chemical transfer or storage facilities, areas where the air contains
chemicals or particles, such as grain, dust, or metal powders.
Areas with potentially explosive atmospheres are often but not
always posted.
Safety and General Information - 11
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF
your phone when you are near electrical blasting caps, in a blasting
area, or in areas posted “Turn off electronic devices.” Obey all
signs and instructions.
Batteries
Batteries can cause property damage and/or bodily injury such as
burns if a conductive material such as jewellery, keys, or beaded
chains touch exposed terminals. The conductive material may
complete an electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery, particularly when
placing it inside a pocket, bag, or other container with metal
objects. Use only Motorola original batteries and chargers.
Your battery or phone may contain symbols, defined as follows:
SymbolDefinition
Important safety information will follow.
Your battery or phone should not be disposed of in
a fire.
Your battery or phone may require recycling in
accordance with local laws. Contact your local
regulatory authorities for more information.
Your battery or phone should not be thrown in the
trash.
LiIon BATT
Your phone contains an internal lithium ion
battery.
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts
when exposed to blinking lights, such as when watching television
12 - Safety and General Information
or playing video games. These seizures or blackouts may occur
even if a person never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult with your doctor
before playing video games on your phone or enabling a blinkinglights feature on your phone. (The blinking-light feature is not
available on all products.)
Parents should monitor their children's use of video game or other
features that incorporate blinking lights on the phones. All persons
should discontinue use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation.
To limit the likelihood of such symptoms, please take the following
safety precautions:
• Do not play or use a blinking-lights feature if you are tired or
need sleep.
• Take a minimum of a 15-minute break hourly.
• Play in a room in which all lights are on.
• Play at the farthest distance possible from the screen.
Repetitive Motion Injuries
When you play games on your phone, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or
other parts of your body. Follow these instructions to avoid
problems such as tendonitis, carpal tunnel syndrome, or other
musculoskeletal disorders:
• Take a minimum 15-minute break every hour of game playing.
• If your hands, wrists, or arms become tired or sore while
playing, stop and rest for several hours before playing again.
• If you continue to have sore hands, wrists, or arms during or
after play, stop playing and see a doctor.
Safety and General Information - 13
European Union Directives Conformance Statement
Hereby, Motorola declares that this product is in compliance with
• The essential requirements and other relevant
provisions of Directive 1999/5/EC
• All other relevant EU Directives
IMEI: 350034/40/394721/9
0168
Type: MC2-41H14
The above gives an example of a typical Product Approval Number.
You can view your product's Declaration of Conformity (DoC) to
Directive 1999/5/EC (the R&TTE Directive) at www.motorola.com/
rtte - to find your DoC, enter the product Approval Number from
your product's label in the "Search" bar on the Web site
14 - Safety and General Information
Product
Approval
Number
Getting Started
About This Guide
This guide describes the basic features of your Motorola wireless
phone.
To obtain another copy of this guide, see the Motorola Web site at:
http://hellomoto.com.
Selecting a Menu Feature
Use the menu system to access your phone’s features. This guide
shows you how to select a menu feature from the home screen as
follows:
Find the Feature
This example shows that, from the home screen, you must press
the menu key
M to open the menu, scroll to and select
M > Recent Calls > Dialled Calls
s Recent Calls, then scroll to and select Dialled Calls.
Press the 5-way navigation key
feature. Press SELECT (+) to select the highlighted menu feature.
S to scroll and highlight a menu
Optional Features
This label identifies an optional network, SIM card, or
subscription-dependent feature that may not be offered
by all service providers in all geographical areas. Contact
your service provider for more information.
Getting Started - 15
Optional Accessories
This label identifies a feature that requires an optional
Motorola Original™ accessory.
Installing the SIM Card
Your Subscriber Identity Module (SIM) card contains your phone
number, service details, and phonebook/message memory.
Caution: Do not bend or scratch your SIM card. Avoid exposing
your SIM card to static electricity, water, or dirt.
1.2.
3.4.
16 - Getting Started
Battery Use
Battery performance depends on many factors, including your
wireless carrier’s network configuration; signal strength; the
temperature at which you operate your phone; the features and/or
settings you select and use; items attached to the phone’s
accessory connector port; and your voice, data, and other
application usage patterns.
Caution: To prevent injuries or burns, do not allow metal objects to
contact or short-circuit the battery terminals.
To maximise your battery’s performance:
• Always use Motorola Original batteries and battery chargers.
The phone warranty does not cover damage caused from
using non-Motorola batteries and/or battery chargers.
• New batteries or batteries that have been stored for a long
time may require a longer charge time.
• Maintain the battery at or near room temperature when
charging.
• Do not expose batteries to temperatures below -10°C (14°F)
or above 45°C (113°F). Always take your phone with you
when you leave your vehicle.
• When you do not intend to use a battery for a while, store it
uncharged in a cool, dark, dry place, such as a refrigerator.
• Batteries gradually wear down and require longer charging
times. This is normal. If you charge your battery regularly and
notice a decrease in talk time or an increase in charging time,
then it is probably time to purchase a new battery.
The rechargeable batteries that power this phone must
be disposed of properly and may need to be recycled.
Getting Started - 17
Refer to your battery’s label for battery type. Contact your local
recycling centre for proper disposal methods.
Warning: Never dispose of batteries in a fire because they may
explode.
Installing the Battery
Your phone is designed to use only Motorola Original
batteries and accessories.
Note: Your phone is shipped with a protective clear
liner to ensure that the battery door attaches and closes properly.
1.2.
3.
plastic liner covering the battery door latch. Remove the
18 - Getting Started
Charging the Battery
New batteries are shipped partially charged. Before you can use
your phone, you need to install and charge the battery as described
below. Some batteries perform best after several full
charge/discharge cycles.
Action
1Insert the travel charger
plug into your phone with
the release tab facing up.
Make sure that both of
the plug’s connector
hooks engage to lock the
plug in place.
2Plug the other end of the travel charger into the appropriate
electrical outlet.
Note: It make take up to 10 seconds for your phone to
provide a visible or audible indication that the battery is
charging.
3When your phone indicates
tab and remove the travel charger.
Tip: You can safely leave the travel charger connected to the
phone after charging is complete. This will not damage the battery.
Charge Complete, press the release
Getting Started - 19
Turning Your Phone On
Action
1Open your phone.
2Press and hold the power key
for 2 seconds to turn the phone
on.
Note: It may take up to 4 seconds
for the display to illuminate after
you turn the phone on.
3If necessary, enter your SIM card PIN code and press
OK (+) to unlock the SIM card.
Caution: If you enter an incorrect PIN code 3 times in a row,
your SIM card is disabled and your phone displays
4If necessary, enter your 4-digit unlock code and press
OK (+) to unlock the phone.
P
Turning Your Phone Off
Action
Press and hold the power key
off.
P for 2 seconds to turn the phone
Adjusting Volume
Press the up or down volume keys to:
• silence an incoming call alert
• increase or decrease earpiece
volume during a call
SIM Blocked.
20 - Getting Started
• increase or decrease the ringer volume setting when the home
screen is visible (flip must be open)
Tip: At the lowest volume setting, press the down volume key
once to switch to vibrate alert. Press it again to switch to silent
alert. Press the up volume key to switch back to vibrate alert,
then ring alert.
Making a Call
You must be in the home screen to dial a phone number (see
page 35).
PressTo
1keypad keysdial the phone number
N make the call
2
3
O end the call and “hang up” the phone
when you are finished
Tip: You can also close the phone flip to end the call.
Answering a Call
When you receive a call, your phone rings and/or vibrates and
displays an incoming call message.
When the phone flip is active, open the phone to answer the call.
(To activate, press
> Open to Answer.)
M > Settings > In-Call Setup > Answer Options
Getting Started - 21
If the phone flip is not active:
PressTo
1
N or ANSWER (+)answer the call
2
O end the call and “hang up” the phone
when you are finished
Viewing Your Phone Number
To view your phone number from the home screen, press M#.
While you are on a call, press
Note: Your phone number must be stored on your SIM card to use
this feature. To store your phone number on the SIM card, see
page 67. If you do not know your phone number, contact your
service provider.
M > My Tel. Numbers.
22 - Getting Started
Highlight Features
You can do much more with your phone than make and receive
calls!
Recording and Playing Video Clips
You can record a video clip with your phone, and send it to other
wireless phone users in a multimedia message.
Recording a Video Clip
To activate your phone’s video camera:
Find the Feature
The active viewfinder image appears on your display.
Press S up or
down to zoom
in or out.
Press
BACK (-
exit the video
) to
camera
application.
M > Multimedia > Videos > [New Video]
VIDEO
CLIP
AREA
Video Viewfinder
Memory Used:55%
BACKCAPTURE
Press
M
to open
Videos Menu
.
Video Storage
Space Used
Press
CAPTURE (+
record a video.
Highlight Features - 23
) to
Point the camera lens at the video subject, then:
PressTo
1
CAPTURE (+)begin video recording
2
STOP (+)stop video recording
3
STORE (+)
view storage options
If you choose to store the video,
continue to step 4.
or
DISCARD (-)
delete the video and return to active
viewfinder
4
S scroll to Send in Message or Store Only
5SELECT (+)perform the storage option
Playing a Video Clip
To play a video clip stored on your phone:
Find the Feature
24 - Highlight Features
M > Multimedia > Videos
> video clip
The video clip displays in the video clip playback screen.
Press S up or
down to pause
or play video
clip.
Press
S
left
or right to skip
to previous or
VIDEO
CLIP
AREA
Video Clip Name
Playing
BACKDETAILS
Timer indicates
% played.
Press
DETAILS (+
) to
view video clip
information.
next video clip.
Press
M
Press
BACK (-
)
to exit the video
player.
open
Menu
to
Videos
.
Adjusting Video Settings
Press M to open the Videos Menu during video recording or
playback.
OptionDescription
Go To Videos View video clips stored on your phone.
Videos Setup Open the setup menu to adjust video
settings.
View Free Space View memory space available for
storing video clips.
Highlight Features - 25
When in playback the following options are available:
OptionDescription
New Record a Video Clip.
Details View video clip information.
Delete Delete the selected video clip or all
marked video clips.
Move Move selected video clip or marked
video clips to another device, and
delete original video(s) from phone
memory.
Copy Copy selected video clip or marked
video clips to another device, and
leave copy of video(s) on phone.
Mark/Unmark or
Mark All/Unmark All
Assign To Category Assign the video clip to a defined
Mark one or more video clips that you
want to move, copy, send, or delete.
category.
26 - Highlight Features
Taking and Sending a Photo
To activate your phone’s camera:
Find the Feature
M > Multimedia > Camera
The active viewfinder image appears on your display.
Press
S
up or
down to zoom
in or out.
S
Press
left
or right to
decrease or
increase image
brightness.
IMAGE
AREA
Photo Viewfinder
Memory Used:72%
BACKCAPTURE
Photo Storage
Space Used
Press
CAPTURE (+
take a photo.
Press
BACK (-
camera application.
) to exit the
M
Press
to open
Pictures Menu
.
Point the camera lens at the photo subject, then:
PressTo
1
CAPTURE (+)take a photo
2
STORE (+)
view storage options
If you choose to store the photo,
continue to step 3.
or
DISCARD (-)
delete the photo and return to active
viewfinder
) to
Highlight Features - 27
PressTo
S scroll to Send in Message, Store Only,
3
Apply as Wallpaper, Apply as Screen Saver,
or
Apply asPhonebook Entry
4SELECT (+)perform the storage option
Using the Auto Timer
Activate the camera and then press M > Auto-Timed Capture. Press
S left or right to set a 5 or 10 second timer delay, then press
START (+). Close the flip, and use the mirror to aim the camera
lens. When you hear the camera click, open the flip to see your
photo.
Adjusting Camera Settings
Press M to open the Pictures Menu when the camera is active. The
Pictures Menu can include the following options:
OptionDescription
Go To Pictures View pictures and photos stored on
Auto-Timed Capture Set a timer for the camera to take a
Pictures Setup Open the setup menu to adjust picture
View Free Space See how much memory remains for
your phone.
photo.
settings.
storing pictures.
28 - Highlight Features
Sending a Multimedia Message
A Multimedia Messaging Service (MMS) multimedia
message contains one or more pages with text and
embedded media objects (including photos, pictures,
can send a multimedia message to other wireless phone users, and
to email addresses.
Tip: The layout of all pages in a multimedia message is defined by
the layout of the first page. To display a media object at the top of
the page, insert it in the first half of the message text. To display a
media object at the bottom of the page, insert it in the second half
of the message text.
animations, sounds, voice records, and video clips). You
Find the Feature
M > Messages > Create Message
> New Multimedia Msg
PressTo
1keypad keysenter text on the page
M open the MMS Menu
2
3S scroll to Insert
4SELECT (+)display a list of items you can insert
5
S scroll to Picture, Voice Record, Sound,
Video, New Page, Quick Note, or Contact Info
6SELECT (+)select the file type
7
S highlight the file you want
8
SELECT (+)insert the file
To add another page to the
message, continue to step 9.
9
M open the MMS Menu to insert a new
page
Highlight Features - 29
PressTo
10
S scroll to Insert
11 SELECT (+)display a list of items you can insert
12
S scroll to New Page
13 SELECT (+)insert a new page after the current
page
Repeat steps 1 to 8 to enter contents
for the new page.
When you finish composing the multimedia message:
PressTo
OK (+)store the message
1
2
S scroll to a Send To option:
Highlight an existing phonebook
entry.
Or highlight
[One Time Entry] to enter
one or more phone numbers or email
addresses.
Or highlight
[New Phonebook Entry] to
enter a number/address and add it to
the phonebook.
30 - Highlight Features
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