Motorola E398 User Manual

Welcome

Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola E398 series GSM wireless phone.
Volume Key
Smart Key
Left Soft Key
Perform function
in lower left
display.
Send Key
Make & answer
calls.
5-Way Navigation
Joystick with
Center Select
Scroll through
menus, press in
to select items.
Note:
Headset Jack
Accessory Connector
Camera Key
Activate camera & take photos.
Menu Key
Right Soft Key
Perform function in lower right display.
Power & End Key
Turn phone on/off, end calls, exit menu system.
1

Check It Out!

Camera Key
Activate camera
& take photos.
Camera Lens
032385o.eps
Integrated Short-
Range Flash
Feature Description
Take Photo
Send Photo
Set Photo as Picture ID
Press the camera key to activate the
camera, point lens at subject, then press the camera key to take a photo.
Send the photo to a phone number or
email address: Press
STORE(+
Assign a photo to a phonebook entry to enable picture caller ID:
M >Multimedia >Pictures M >Apply As >Phonebook Entry
Mirror
Aim camera lens for self portraits.
Handsfree Speakers
(on sides of phone)
) >
Send In Message
> photo
.
2
Feature Description
Send Multimedia Message
Use Memory Card
Create Playlist
Play Video Clip
Phone Skin
Rhythm Lights
Ring Lights
Event Lights
Send a multimedia message with pictures, animations, sounds, and videos:
M >Messages >Create Message
>
New Multimedia Msg
Set the memory location you want to use to store and retrieve files: Go to a multimedia menu (such as
Pictures
or
Sounds
M>Switch Storage Device
Create a playlist of songs to play on your
phone:
M >Multimedia >Sounds>[New Playlist]
Play a video clip:
M >Multimedia >Videos
Apply a different skin to the phone
display:
M >Settings >Personalize >Skin
Activate rhythm lights to flash in sync
with the sounds around you:
M >Settings >Personalize >Rhythm Lights
Choose ring lights for incoming calls:
M >Settings >Ring Styles >Ring Lights
> light pattern
Activate event lights for incoming text
and voicemail messages, alarms, and other events:
M >Settings >Ring Styles >Event Lights >On
), then press
> device name.
> video clip
> skin
3
Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196
1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States) 1-800-461-4575 (Canada)
www.motorola.com www.motorola.ca
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. Java and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. All other product or service names are the property of their respective owners.
©
Motorola, Inc. 2004.
The information contained in Motorola’s user’s guides is believed to be correct at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice. The contents of Motorola’s user’s guides are provided “as is.” Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability, or contents of this guide.
Caution:
expressly approved by Motorola, will void the user’s authority to operate the equipment.
Changes or modifications made in the radio phone, not
(United States)
(Canada)
4

Contents

Getting Started
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing a Memory Card . . . . . . . . . . . . . . . . . . . . . . . . 11
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Charging the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Turning Your Phone On. . . . . . . . . . . . . . . . . . . . . . . . . . 15
Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Answering a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Viewing Your Phone Number . . . . . . . . . . . . . . . . . . . . . 17
Locking and Unlocking the Keypad. . . . . . . . . . . . . . . . . 17
Highlight Features
Taking and Sending a Photo. . . . . . . . . . . . . . . . . . . . . . 18
Sending a Multimedia Message . . . . . . . . . . . . . . . . . . . 20
Using a Removable Memory Card . . . . . . . . . . . . . . . . . 23
Creating a Music Playlist . . . . . . . . . . . . . . . . . . . . . . . . 24
Playing Video Clips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Learning to Use Your Phone
Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the 5-Way Navigation Joystick . . . . . . . . . . . . . . . 32
Using Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Entering Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the Smart Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using the Handsfree Speaker. . . . . . . . . . . . . . . . . . . . . 46
Changing a Code, PIN, or Password . . . . . . . . . . . . . . . 47
Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . 47
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
. . . . . . . . . . . . . . . . . . . . . . 27
5
If You Forget a Code, PIN, or Password . . . . . . . . . . . . 49
Using the Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Setting Up Your Phone
Storing Your Name and Phone Number . . . . . . . . . . . . 52
Setting the Time and Date . . . . . . . . . . . . . . . . . . . . . . 52
Setting a Ring Style. . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Setting Answer Options. . . . . . . . . . . . . . . . . . . . . . . . . 53
Activating Vibe Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Activating Rhythm Lights. . . . . . . . . . . . . . . . . . . . . . . . 54
Setting Ring Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Setting Event Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Setting a Wallpaper Image . . . . . . . . . . . . . . . . . . . . . . 56
Setting a Screen Saver Image . . . . . . . . . . . . . . . . . . . 57
Changing Phone Skin . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Setting Display Brightness . . . . . . . . . . . . . . . . . . . . . . 59
Adjusting the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . 59
Setting Display Timeout . . . . . . . . . . . . . . . . . . . . . . . . 59
Setting Up a Bluetooth® Wireless Connection . . . . . . . 60
Calling Features
Changing the Active Line . . . . . . . . . . . . . . . . . . . . . . . 61
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using Automatic Redial. . . . . . . . . . . . . . . . . . . . . . . . . 62
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Canceling an Incoming Call . . . . . . . . . . . . . . . . . . . . . 63
Turning Off a Call Alert . . . . . . . . . . . . . . . . . . . . . . . . . 64
Calling an Emergency Number . . . . . . . . . . . . . . . . . . . 64
Dialing International Numbers. . . . . . . . . . . . . . . . . . . . 64
Viewing Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Returning an Unanswered Call . . . . . . . . . . . . . . . . . . . 67
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Attaching a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
. . . . . . . . . . . . . . . . . . . . . . . . . . 52
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
6
Calling With Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . 68
Calling With 1-Touch Dial . . . . . . . . . . . . . . . . . . . . . . . . 69
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Putting a Call On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Transferring a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Phone Features
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Feature Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . 75
Specific Absorption Rate Data
Safety and General Information Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Wireless Phone Safety Tips
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
. . . . . . . . . . . . . . . . . . . . 94
. . . . . . . . . . . . . . . . . 101
. . . . . . . . . . . . . . . . . .113
. . . .
7

Getting Started

CAUTION:
first time, read the
Legal Information
gray-edged pages at the back of this guide.
Before using the phone for the
Important Safety and
included in the
032259o

About This Guide

This guide describes the basic features of your Motorola
Getting Started
wireless phone.
Note: A More Here reference guide for your phone is also available that describes your phone’s features in more detail.
To obtain the More Here guide for your phone, or another copy of this guide, see the Motorola Web site at:
http://motorola.com/consumer/manuals http://motorola.ca/consumer
or contact the local Motorola Customer Call Center.
(U.S.A.)
(Canada)
8
Optional Features
This label identifies an optional network, SIM card, or subscription-dependent feature that may not be offered by all service providers in all geographical areas. Contact your service
provider for more information.
Optional Accessories
This label identifies a feature that requires an optional Motorola Original™ accessory.

Installing the SIM Card

Your SIM (Subscriber Identity Module) card contains your phone number, service details, and phonebook/message memory.
Getting Started
9
Caution:
Do not bend or scratch your SIM card. Avoid
exposing your SIM card to static electricity, water, or dirt.
Getting Started
3.
1.
032386o
032388o
2.
4.
032387o
032389o
10

Installing a Memory Card

You can install a removable memory card in your phone. You can store additional multimedia objects (such as photos and sounds) on the memory card.
Caution:
Avoid exposing your memory card to static electricity, water, or dirt.
Do not bend or scratch your memory card.
Getting Started
1.
3.
2.

Battery Use

Battery performance depends on many factors, including your wireless carrier’s network configuration; signal strength; the temperature at which you operate your phone; the features and/or settings you select and use;
11
items attached to the phone’s accessory connector port; and your voice, data, and other application usage patterns.
Caution:
metal objects to contact or short-circuit the battery terminals.
To maximize your battery’s performance:
Always use Motorola Original batteries and battery chargers. The phone warranty does not cover damage caused from using non-Motorola batteries and/or battery chargers.
New batteries or batteries that have been stored for a
Getting Started
long time may require a longer charge time.
Maintain the battery at or near room temperature when charging.
Do not expose batteries to temperatures below -10°C (14°F) or above 45°C (113°F). Always take your phone with you when you leave your vehicle.
When you do not intend to use a battery for a while, store it uncharged in a cool, dark, dry place, such as a refrigerator.
Batteries gradually wear down and require longer charging times. This is normal. If you charge your battery regularly and notice a decrease in talk time or an increase in charging time, then it is probably time to purchase a new battery.
To prevent injuries or burns, do not allow
The rechargeable batteries that power this phone must be disposed of properly and may need to be recycled. Refer to your battery’s label
12
for battery type. Contact your local recycling center for proper disposal methods.
Warning:
Never dispose of batteries in a fire because
they may explode.

Installing the Battery

Your phone is designed to use only Motorola Original batteries and accessories. We recommend that you store batteries in their protective cases when not in use.
Note:
Your phone is shipped with a clear protective liner covering the battery door latch. Remove the liner to ensure that the battery door attaches and closes properly.
1.
032386o
2.
032390o
3.
032391o
Getting Started
13

Charging the Battery

New batteries are shipped partially charged. Before you can use your phone, you need to install and charge the battery as described below. Some batteries perform best after several full charge/discharge cycles.
Action
1
Insert the travel charger plug into your phone with the release tab facing up. Make sure that
Getting Started
both of the plug’s connector hooks engage to lock the plug in place.
Note:
It may take up to 10 seconds for your phone to provide a visible or audible indication that the battery is charging.
2
Plug the other end of the travel charger into the appropriate electrical outlet.
3
When your phone indicates the release tab and remove the travel charger.
032392o
Charge Complete
, press
Tip:
You can safely leave the travel charger connected to the phone after charging is complete. This will the battery.
14
not
damage

Turning Your Phone On

Action
1
Press and hold P (power key) for 2 seconds to turn the phone on.
Note:
It may take up to 4 seconds for the display to illuminate after you turn the phone on.
2
If necessary, enter your SIM card PIN code and press
OK(+
) to unlock the SIM card.
Caution:
times in a row, your SIM card is disabled and your phone displays
3
If necessary, enter your 4-digit unlock code and press
Note:
your phone. Select or
NO(+
about personalizing your phone, see page 81.
If you enter an incorrect PIN code 3
SIM Blocked
OK(+
) to unlock the phone.
At startup, you are given the option to personalize
YES(-
) to go to the idle display. For more information
) to set personal phone options,
032393o.eps
.
Getting Started

Adjusting Volume

Press the volume key up or down to:
increase or decrease earpiece volume during a call
032394o.eps
15
increase or decrease the ringer volume setting when the home screen is visible
Tip:
At the lowest volume setting, press the volume key down once to switch to vibrate alert. Press it down again to switch to silent alert. Press the volume key up to cycle back to vibrate alert,
then ring alert.
turn off an incoming call alert

Making a Call

Press To
Getting Started
1
keypad keys dial the phone number
2
N
make the call
3
O
end the call and “hang up” the
phone when you are finished
Note:
You must dial the phone number from the home
screen (see page 27).

Answering a Call

When you receive a call, your phone rings and/or vibrates and displays an incoming call message.
16
Press To
N
or
1
ANSWER(+
2
O
end the call and “hang up” the
)
answer the call
phone when you are finished

Viewing Your Phone Number

To view your phone number from the home screen, press
M#
.
While you are on a call, press
Note:
Your phone number must be stored on your SIM card to use this feature. To store your phone number on the SIM card, see page 52. If you do not know your phone number, contact your service provider.
M >My Tel. Numbers
.

Locking and Unlocking the Keypad

You can lock your phone keypad to prevent accidental keypresses (for example, when carrying your phone in a purse or pocket).
Press To
M*
Select
M >Settings >Security >Lock Keypad
instructions on how to lock/unlock the keypad.
Note:
Incoming calls and messages unlock the keypad.
lock or unlock your keypad
to view
Getting Started
17

Highlight Features

You can do much more with your phone than make and receive calls!

Taking and Sending a Photo

Shortcut:
Press the camera key again to take a photo.
To activate your phone’s camera using the menu system:
Tip:
Highlight Features
press
The active viewfinder image appears on your display.
Press
increase image
18
Press the camera key to activate the camera.
Find the Feature
When you want to take photos in low-light settings,
M>Flash >On
S
up or
down to zoom
in or out.
S
Press
or right to
decrease or
brightness.
Press
BACK (-
to previous screen.
to activate the built-in flash.
left
Photo Viewfinder  Memory Used:72%
BACK CAPTURE
) to return
M>Multimedia >Camera
Photo storage
IMAGE
AREA
Press
Pictures Menu
space used (phone or memory card).
Press
CAPTURE (+
to take a photo.
M
to open
.
)
Point the camera lens at the photo subject, then:
Press To
1
CAPTURE(+
2
STORE(+
or
DISCARD(-
3
S
scroll to
4
SELECT(+
M
Press active. The
Option Description
Go To Pictures
Auto-Timed Capture
Delete All
Pictures Setup
) take a photo
)
)
) perform the storage option of
to open the
Pictures Menu
View pictures and photos
Delete all pictures.
Open the setup menu to
view storage options
delete the photo and return to active viewfinder
If you choose to store the photo, continue to step 4.
Send in Message Store Only, Send as TIM Click Apply as Wallpaper Apply as Screen Saver Apply as Phonebook Entry
your choice
Pictures Menu
can include the following options:
stored on your phone.
Set a timer for the camera to
take a photo.
adjust picture settings.
,
when the camera is
,
, or
Highlight Features
,
19
Option Description
Switch Storage Device
View Free Space
Flash
Activate the flash for photos
Save the photo in phone
memory or on the memory card.
See how much memory
remains for storing pictures.
taken in low-light settings.

Sending a Multimedia Message

A Multimedia Messaging Service (MMS) multimedia message contains one or more
Highlight Features
voice records, and/or video clips). You can send the multimedia message to other wireless phone users, and to email addresses.
slides with text and embedded media objects (including photos, pictures, animations, sounds,
20
Find the Feature
Press To
keypad keys enter slide text
1 2
M
open the
3
S
scroll to
4
SELECT(+
) display a list of items you can
M>Messages
>
Create Message
>
New Multimedia Msg
MMS Menu
Insert
insert
Press To
5
S
scroll to
Sound, Video, New Page, Quick Note
or
6
SELECT(+
7
S
8
SELECT(+
9
M
10S scroll to 11
SELECT(+
12S scroll to 13
SELECT(+
14OK(+) store the message
) select the file type
highlight the file you want
) insert the file
To add another slide to the message, continue to step 9.
To send the message, go to step 14.
open the
new slide
) display a list of items you can
insert
) insert a new slide after the
current slide
Repeat steps 1 to 8 to enter contents for the new slide.
Picture, Voice Record
Contact Info
MMS Menu
Insert
New Page
to insert a
,
,
Highlight Features
21
Press To
15S scroll to a
Highlight enter one or more phone numbers and/or email addresses.
Highlight to enter a number/address and add it to the phonebook.
Or highlight an existing phonebook entry.
16
SELECT(+
Highlight Features
or
ADD(+
17
DONE(-
18S scroll to
19
CHANGE(-
20
keypad keys enter the subject
21OK(+) store the subject 22
CHANGE(-
23S scroll to
)
)
) store the numbers/addresses
)select
)select
select
[New Phonebook Entry]
add a phonebook entry to the list of recipients
file to the message, if desired
Sound
Send To
[One Time Entry]
[New Phonebook Entry]
[One Time Entry]
Subject
Subject
Attachments
Picture, Voice Record
, or
Video
option:
to
or
to attach a
,
22
Press To
24
SELECT(+
25S highlight the file you want 26
SELECT(+
27
BACK(-
28S scroll to
29
CHANGE(-
30
ADD(+ REMOVE(+
31
DONE(-
32
SEND(+
or
M
) select the file type
) attach the file
) return to the message editor
Receipt
to request a
receipt, if desired
)select
) or
) ) return to the message editor )
Receipt
activate/deactivate the delivery report
send the message
view message details, save the message in the drafts folder, or cancel the message

Using a Removable Memory Card

You can use an optional memory card or other storage device with your phone to store and retrieve multimedia objects (such as photos and sounds). To install a memory card, see page 11.
To view and manage an installed memory card:
Highlight Features
Find the Feature
M>Settings >Phone Status
Storage Devices
>
23
1
2
The
Storage Device
Press To
S
scroll to the memory card
Note:
Phone memory is
always listed last.
DETAILS(+
or
M
menu can include the following options:
)
view memory card information
open the to perform other procedures
Storage Device
menu
Highlight Features
Option Description
Format
Format the memory card.
Rename
Rename the memory card.
When a memory card is installed on your phone, the phone prompts you to select a storage device when you download or store a multimedia object.
To view the contents of a memory card, go to the multimedia menu for a specific object type (such as or
Sounds
), then press M>
> device name.
Switch Storage Device

Creating a Music Playlist

You can download and play a variety of different types of ring tones and sound files on your phone. You can store these sound files in phone memory, or on a memory card.
24
Pictures
Tip:
To see the sound files stored on a memory card, go to
the
Sounds
menu, then press M>
> device name.
You can create a playlist of selected sound files that play in the order you specify. Playlists that you create are stored in the
Sounds
menu.
Switch Storage Device
To create a playlist:
Find the Feature
Press To
1
CHANGE(+
2
keypad keys enter a name for the playlist
3OK(+) store the name 4
CHANGE(+
5
S
6
CHECK(+
7
DONE(-
8
DONE(-
To listen to a playlist:
Find the Feature
)select
)select
scroll to a sound file
) add the sound file to the
) store the selected sound files ) store the playlist
M>Multimedia >Sounds
>
[New Playlist]
Name
Audio Files
playlist
Repeat steps 5 and 6 to add more sound files to the playlist
M>Multimedia >Sounds
> playlist name
Highlight Features
25

Playing Video Clips

You can download and play video clips on your phone. You can store these video clips in phone memory, or on a memory card.
Tip:
To see the video clips stored on a memory card,
go to the > device name.
To play a video clip:
Videos
menu, then press M>
Switch Storage Device
Find the Feature
The video clip displays in the video clip playback screen:
Highlight Features
Press S up or
down to pause
or play video
clip.
Video Clip Name
left
Playing
BACK DETAILS
Press return to previous screen.
26
Press
S
or right to skip
to previous or
next video clip.
M>Multimedia >Videos
> video clip
Timer indicates
VIDEO
CLIP
AREA
BACK (-
) to
% played.
Press
DETAILS (-
view video clip information.
Press open
Menu
M
Videos
.
) to
to

Learning to Use Your Phone

See page 1 for a basic phone diagram.

Using the Display

The home screen is displayed when you are call or using the menu. You must be in the home screen to dial a phone number.
Service Provider
Date
10/15/04
Recent Calls
Phonebook
STYLES SOUND
Left Soft Key
Label
Press the 5-way navigation joystick ( right to select a menu feature icon. If you select a menu icon by mistake, press
e
(menu) indicator shows that you can press the
The
M
menu key (
) to enter the main menu.
Menu Indicator
S
O
to return to the home screen.
not
on a
Messages
Browser
Clock
Right Soft Key Label
) up, down, left, or
Learning to Use Your Phone
27
Labels at the bottom corners of the display show the current soft key functions. Press the left soft key ( right soft key (
Notes:
Learning to Use Your Phone
Your home screen may appear different than shown. For example, your service provider may hide the menu feature icons to allow a better view of the
in the home screen (see page 82).
Your phone’s display normally is visible only when the display backlight is on, or when the display is viewed in direct sunlight. To extend battery life, the backlight turns off automatically when no activity is detected for a period of time. The backlight turns back on when you press any key. To set the time that the backlight stays on, see page 59.
To extend battery life, you can set the display to turn off after a period of inactivity. The display turns back on when you press any key. To set the time that the display stays on, see page 59.
+
) to perform the indicated function.
wallpaper image. You can still select the menu icons when they are hidden from view. To show or hide menu icons, see page 82.
Your phone can display an analog or digital clock
-
) or
28
The following status indicators can display:
6.
Messaging Presence
4.
Roam
3.
Signal Strength
2.
GPRS
1.
Data Transmission
5.
Active Line
Service Provider 10/15/04
STYLES SOUND
7.
Message
8.
Battery Level
9.
Ring Style
10.
Location
Learning to Use Your Phone
1. Data Transmission Indicator
data transmission status. Indicators can include:
4
= secure packet
data transfer
3
= secure
application connection
2
= secure Circuit
Switch Data
(CSD) call
à
=Bluetooth®
connection
Shows connection and
7
= unsecure packet
data transfer
6
= unsecure
application connection
5
= unsecure CSD
call
29
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