Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen the
Motorola E398 series GSM wireless phone.
Volume Key
Smart Key
Left Soft Key
Perform function
in lower left
display.
Send Key
Make & answer
calls.
5-Way Navigation
Joystick with
Center Select
Scroll through
menus, press in
to select items.
Note:
Your phone may not appear exactly as shown above.
All key locations, sequences, and functions remain the same
regardless of your phone’s appearance.
Headset Jack
Accessory
Connector
Camera Key
Activate camera
& take photos.
Menu Key
Right Soft Key
Perform function
in lower right
display.
Power & End Key
Turn phone
on/off, end calls,
exit menu
system.
1
Check It Out!
Camera Key
Activate camera
& take photos.
Camera Lens
032385o.eps
Integrated Short-
Range Flash
FeatureDescription
Take Photo
Send Photo
Set Photo as
Picture ID
Press the camera key to activate the
camera, point lens at subject, then press
the camera key to take a photo.
Send the photo to a phone number or
email address:
Press
STORE(+
Assign a photo to a phonebook entry to
enable picture caller ID:
M >Multimedia >Pictures
M >Apply As >Phonebook Entry
Mirror
Aim camera lens
for self portraits.
Handsfree
Speakers
(on sides of
phone)
) >
Send In Message
> photo
.
2
FeatureDescription
Send
Multimedia
Message
Use Memory
Card
Create Playlist
Play Video
Clip
Phone Skin
Rhythm Lights
Ring Lights
Event Lights
Send a multimedia message
with pictures, animations,
sounds, and videos:
M >Messages >Create Message
>
New Multimedia Msg
Set the memory location you want to use
to store and retrieve files:
Go to a multimedia menu (such as
Pictures
or
Sounds
M>Switch Storage Device
Create a playlist of songs to play on your
phone:
M >Multimedia >Sounds>[New Playlist]
Play a video clip:
M >Multimedia >Videos
Apply a different skin to the phone
display:
M >Settings >Personalize >Skin
Activate rhythm lights to flash in sync
with the sounds around you:
M >Settings >Personalize >Rhythm Lights
Choose ring lights for incoming calls:
M >Settings >Ring Styles >Ring Lights
> light pattern
Activate event lights for incoming text
and voicemail messages, alarms, and
other events:
M >Settings >Ring Styles >Event Lights >On
), then press
> device name.
> video clip
> skin
3
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com
www.motorola.ca
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office. The Bluetooth trademarks are owned by their
proprietor and used by Motorola, Inc. under license. Java and all other
Java-based marks are trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S. and other countries. All other product or
service names are the property of their respective owners.
The information contained in Motorola’s user’s guides is believed to be
correct at the time of printing. Motorola reserves the right to change or
modify any information or specifications without notice. The contents of
Motorola’s user’s guides are provided “as is.” Except as required by
applicable law, no warranties of any kind, either express or implied,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose, are made in relation to the accuracy,
reliability, or contents of this guide.
Caution:
expressly approved by Motorola, will void the user’s authority to operate
the equipment.
Changes or modifications made in the radio phone, not
or contact the local Motorola Customer Call Center.
(U.S.A.)
(Canada)
8
Optional Features
This label identifies an optional network, SIM
card, or subscription-dependent feature that
may not be offered by all service providers in
all geographical areas. Contact your service
provider for more information.
Optional Accessories
This label identifies a feature that requires an
optional Motorola Original™ accessory.
Installing the SIM Card
Your SIM (Subscriber Identity Module) card contains your
phone number, service details, and phonebook/message
memory.
Getting Started
9
Caution:
Do not bend or scratch your SIM card. Avoid
exposing your SIM card to static electricity, water, or dirt.
Getting Started
3.
1.
032386o
032388o
2.
4.
032387o
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10
Installing a Memory Card
You can install a removable memory card in your
phone. You can store additional multimedia objects
(such as photos and sounds) on the memory card.
Caution:
Avoid exposing your memory card to static electricity,
water, or dirt.
Do not bend or scratch your memory card.
Getting Started
1.
3.
2.
Battery Use
Battery performance depends on many factors, including
your wireless carrier’s network configuration; signal
strength; the temperature at which you operate your
phone; the features and/or settings you select and use;
11
items attached to the phone’s accessory connector port;
and your voice, data, and other application usage patterns.
Caution:
metal objects to contact or short-circuit the battery
terminals.
To maximize your battery’s performance:
•
Always use Motorola Original batteries and battery
chargers. The phone warranty does not cover
damage caused from using non-Motorola batteries
and/or battery chargers.
•
New batteries or batteries that have been stored for a
Getting Started
long time may require a longer charge time.
•
Maintain the battery at or near room temperature
when charging.
•
Do not expose batteries to temperatures below -10°C
(14°F) or above 45°C (113°F). Always take your
phone with you when you leave your vehicle.
•
When you do not intend to use a battery for a while,
store it uncharged in a cool, dark, dry place, such as a
refrigerator.
•
Batteries gradually wear down and require longer
charging times. This is normal. If you charge your
battery regularly and notice a decrease in talk time or
an increase in charging time, then it is probably time
to purchase a new battery.
To prevent injuries or burns, do not allow
The rechargeable batteries that power this
phone must be disposed of properly and may
need to be recycled. Refer to your battery’s label
12
for battery type. Contact your local recycling center for
proper disposal methods.
Warning:
Never dispose of batteries in a fire because
they may explode.
Installing the Battery
Your phone is designed to use only Motorola
Original batteries and accessories. We
recommend that you store batteries in their
protective cases when not in use.
Note:
Your phone is shipped with a clear protective liner
covering the battery door latch. Remove the liner to ensure
that the battery door attaches and closes properly.
1.
032386o
2.
032390o
3.
032391o
Getting Started
13
Charging the Battery
New batteries are shipped partially charged. Before
you can use your phone, you need to install and charge
the battery as described below. Some batteries
perform best after several full charge/discharge cycles.
Action
1
Insert the travel
charger plug into
your phone with the
release tab facing
up. Make sure that
Getting Started
both of the plug’s
connector hooks engage to lock the plug in
place.
Note:
It may take up to 10 seconds for your
phone to provide a visible or audible indication
that the battery is charging.
2
Plug the other end of the travel charger into the
appropriate electrical outlet.
3
When your phone indicates
the release tab and remove the travel charger.
032392o
Charge Complete
, press
Tip:
You can safely leave the travel charger connected to
the phone after charging is complete. This will
the battery.
14
not
damage
Turning Your Phone On
Action
1
Press and hold P
(power key) for 2
seconds to turn the
phone on.
Note:
It may take up to 4
seconds for the display
to illuminate after you turn the phone on.
2
If necessary, enter your SIM card PIN code and
press
OK(+
) to unlock the SIM card.
Caution:
times in a row, your SIM card is disabled and
your phone displays
3
If necessary, enter your 4-digit unlock code and
press
Note:
your phone. Select
or
NO(+
about personalizing your phone, see page 81.
If you enter an incorrect PIN code 3
SIM Blocked
OK(+
) to unlock the phone.
At startup, you are given the option to personalize
YES(-
) to go to the idle display. For more information
) to set personal phone options,
032393o.eps
.
Getting Started
Adjusting Volume
Press the volume key up or
down to:
•
increase or decrease
earpiece volume during a
call
032394o.eps
15
•
increase or decrease the ringer volume setting when
the home screen is visible
Tip:
At the lowest volume setting, press the
volume key down once to switch to vibrate alert.
Press it down again to switch to silent alert. Press
the volume key up to cycle back to vibrate alert,
then ring alert.
•
turn off an incoming call alert
Making a Call
PressTo
Getting Started
1
keypad keysdial the phone number
2
N
make the call
3
O
end the call and “hang up” the
phone when you are finished
Note:
You must dial the phone number from the home
screen (see page 27).
Answering a Call
When you receive a call, your phone rings and/or vibrates
and displays an incoming call message.
16
PressTo
N
or
1
ANSWER(+
2
O
end the call and “hang up” the
)
answer the call
phone when you are finished
Viewing Your Phone Number
To view your phone number from the home screen,
press
M#
.
While you are on a call, press
Note:
Your phone number must be stored on your SIM
card to use this feature. To store your phone number on
the SIM card, see page 52. If you do not know your phone
number, contact your service provider.
M >My Tel. Numbers
.
Locking and Unlocking the
Keypad
You can lock your phone keypad to prevent accidental
keypresses (for example, when carrying your phone in a
purse or pocket).
PressTo
M*
Select
M >Settings >Security >Lock Keypad
instructions on how to lock/unlock the keypad.
Note:
Incoming calls and messages unlock the keypad.
lock or unlock your keypad
to view
Getting Started
17
Highlight Features
You can do much more with your phone than make and
receive calls!
Taking and Sending a Photo
Shortcut:
Press the camera key again to take a photo.
To activate your phone’s camera using the menu system:
Tip:
Highlight Features
press
The active viewfinder image appears on your display.
Press
increase image
18
Press the camera key to activate the camera.
Find the Feature
When you want to take photos in low-light settings,
M>Flash >On
S
up or
down to zoom
in or out.
S
Press
or right to
decrease or
brightness.
Press
BACK (-
to previous screen.
to activate the built-in flash.
left
Photo Viewfinder
Memory Used:72%
BACKCAPTURE
) to return
M>Multimedia >Camera
Photo storage
IMAGE
AREA
Press
Pictures Menu
space used
(phone or
memory card).
Press
CAPTURE (+
to take a photo.
M
to open
.
)
Point the camera lens at the photo subject, then:
PressTo
1
CAPTURE(+
2
STORE(+
or
DISCARD(-
3
S
scroll to
4
SELECT(+
M
Press
active. The
OptionDescription
Go To Pictures
Auto-Timed Capture
Delete All
Pictures Setup
)take a photo
)
)
)perform the storage option of
to open the
Pictures Menu
View pictures and photos
Delete all pictures.
Open the setup menu to
view storage options
delete the photo and return to
active viewfinder
If you choose to store the
photo, continue to step 4.
Send in Message
Store Only, Send as TIM Click
Apply as Wallpaper
Apply as Screen Saver
Apply as Phonebook Entry
your choice
Pictures Menu
can include the following options:
stored on your phone.
Set a timer for the camera to
take a photo.
adjust picture settings.
,
when the camera is
,
, or
Highlight Features
,
19
OptionDescription
Switch Storage Device
View Free Space
Flash
Activate the flash for photos
Save the photo in phone
memory or on the memory
card.
See how much memory
remains for storing pictures.
taken in low-light settings.
Sending a Multimedia Message
A Multimedia Messaging Service (MMS)
multimedia message contains one or more
Highlight Features
voice records, and/or video clips). You can send the
multimedia message to other wireless phone users, and to
email addresses.
slides with text and embedded media objects
(including photos, pictures, animations, sounds,
20
Find the Feature
PressTo
keypad keysenter slide text
1
2
M
open the
3
S
scroll to
4
SELECT(+
)display a list of items you can
M>Messages
>
Create Message
>
New Multimedia Msg
MMS Menu
Insert
insert
PressTo
5
S
scroll to
Sound, Video, New Page, Quick Note
or
6
SELECT(+
7
S
8
SELECT(+
9
M
10S scroll to
11
SELECT(+
12S scroll to
13
SELECT(+
14OK(+)store the message
)select the file type
highlight the file you want
)insert the file
To add another slide to the
message, continue to step 9.
To send the message, go to
step 14.
open the
new slide
)display a list of items you can
insert
)insert a new slide after the
current slide
Repeat steps 1 to 8 to enter
contents for the new slide.
Picture, Voice Record
Contact Info
MMS Menu
Insert
New Page
to insert a
,
,
Highlight Features
21
PressTo
15S scroll to a
Highlight
enter one or more phone
numbers and/or email
addresses.
Highlight
to enter a number/address
and add it to the phonebook.
Or highlight an existing
phonebook entry.
16
SELECT(+
Highlight Features
or
ADD(+
17
DONE(-
18S scroll to
19
CHANGE(-
20
keypad keysenter the subject
21OK(+)store the subject
22
CHANGE(-
23S scroll to
)
)
)store the numbers/addresses
)select
)select
select
[New Phonebook Entry]
add a phonebook entry to the
list of recipients
file to the message, if desired
Sound
Send To
[One Time Entry]
[New Phonebook Entry]
[One Time Entry]
Subject
Subject
Attachments
Picture, Voice Record
, or
Video
option:
to
or
to attach a
,
22
PressTo
24
SELECT(+
25S highlight the file you want
26
SELECT(+
27
BACK(-
28S scroll to
29
CHANGE(-
30
ADD(+
REMOVE(+
31
DONE(-
32
SEND(+
or
M
)select the file type
)attach the file
)return to the message editor
Receipt
to request a
receipt, if desired
)select
) or
)
)return to the message editor
)
Receipt
activate/deactivate the
delivery report
send the message
view message details, save
the message in the drafts
folder, or cancel the message
Using a Removable Memory
Card
You can use an optional memory card or other storage
device with your phone to store and retrieve multimedia
objects (such as photos and sounds). To install a memory
card, see page 11.
To view and manage an installed memory card:
Highlight Features
Find the Feature
M>Settings >Phone Status
Storage Devices
>
23
1
2
The
Storage Device
PressTo
S
scroll to the memory card
Note:
Phone memory is
always listed last.
DETAILS(+
or
M
menu can include the following options:
)
view memory card
information
open the
to perform other procedures
Storage Device
menu
Highlight Features
OptionDescription
Format
Format the memory card.
Rename
Rename the memory card.
When a memory card is installed on your phone, the
phone prompts you to select a storage device when you
download or store a multimedia object.
To view the contents of a memory card, go to the
multimedia menu for a specific object type (such as
or
Sounds
), then press M>
> device name.
Switch Storage Device
Creating a Music Playlist
You can download and play a variety of different types of
ring tones and sound files on your phone. You can store
these sound files in phone memory, or on a memory card.
24
Pictures
Tip:
To see the sound files stored on a memory card, go to
the
Sounds
menu, then press M>
> device name.
You can create a playlist of selected sound files that
play in the order you specify. Playlists that you create
are stored in the
Sounds
menu.
Switch Storage Device
To create a playlist:
Find the Feature
PressTo
1
CHANGE(+
2
keypad keysenter a name for the playlist
3OK(+)store the name
4
CHANGE(+
5
S
6
CHECK(+
7
DONE(-
8
DONE(-
To listen to a playlist:
Find the Feature
)select
)select
scroll to a sound file
)add the sound file to the
)store the selected sound files
)store the playlist
M>Multimedia >Sounds
>
[New Playlist]
Name
Audio Files
playlist
Repeat steps 5 and 6 to add
more sound files to the
playlist
M>Multimedia >Sounds
> playlist name
Highlight Features
25
Playing Video Clips
You can download and play video clips on your phone.
You can store these video clips in phone memory, or on
a memory card.
Tip:
To see the video clips stored on a memory card,
go to the
> device name.
To play a video clip:
Videos
menu, then press M>
Switch Storage Device
Find the Feature
The video clip displays in the video clip playback screen:
Highlight Features
Press S up or
down to pause
or play video
clip.
Video Clip Name
left
Playing
BACKDETAILS
Press
return to previous
screen.
26
Press
S
or right to skip
to previous or
next video clip.
M>Multimedia >Videos
> video clip
Timer indicates
VIDEO
CLIP
AREA
BACK (-
) to
% played.
Press
DETAILS (-
view video clip
information.
Press
open
Menu
M
Videos
.
) to
to
Learning to Use Your
Phone
See page 1 for a basic phone diagram.
Using the Display
The home screen is displayed when you are
call or using the menu. You must be in the home
screen to dial a phone number.
Service Provider
Date
10/15/04
Recent Calls
Phonebook
STYLESSOUND
Left Soft Key
Label
Press the 5-way navigation joystick (
right to select a menu feature icon. If you select a menu
icon by mistake, press
e
(menu) indicator shows that you can press the
The
M
menu key (
) to enter the main menu.
Menu Indicator
S
O
to return to the home screen.
not
on a
Messages
Browser
Clock
Right Soft Key
Label
) up, down, left, or
Learning to Use Your Phone
27
Labels at the bottom corners of the display show the
current soft key functions. Press the left soft key (
right soft key (
Notes:
•
•
•
Learning to Use Your Phone
Your home screen may appear different than shown.
For example, your service provider may hide the
menu feature icons to allow a better view of the
•
in the home screen (see page 82).
Your phone’s display normally is visible only when the
display backlight is on, or when the display is viewed
in direct sunlight. To extend battery life, the backlight
turns off automatically when no activity is detected for
a period of time. The backlight turns back on when
you press any key. To set the time that the backlight
stays on, see page 59.
To extend battery life, you can set the display to turn
off after a period of inactivity. The display turns back
on when you press any key. To set the time that the
display stays on, see page 59.
+
) to perform the indicated function.
wallpaper image. You can still select the menu
icons when they are hidden from view. To show or
hide menu icons, see page 82.
Your phone can display an analog or digital clock
-
) or
28
The following status indicators can display:
6.
Messaging
Presence
4.
Roam
3.
Signal
Strength
2.
GPRS
1.
Data
Transmission
5.
Active
Line
Service Provider
10/15/04
STYLESSOUND
7.
Message
8.
Battery
Level
9.
Ring Style
10.
Location
Learning to Use Your Phone
1. Data Transmission Indicator
data transmission status. Indicators can include:
4
= secure packet
data transfer
3
= secure
application
connection
2
= secure Circuit
Switch Data
(CSD) call
à
=Bluetooth®
connection
Shows connection and
7
= unsecure packet
data transfer
6
= unsecure
application
connection
5
= unsecure CSD
call
29
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