Motorola E398 Service Manual

E398 Flash-Flex Instructions for version 0E.20.34R:

(NOTE: For experienced users only – contact [e-mail] if you are not sure

what you are doing.

Use Motorola PST 6.92 or higher, and Windows 2000 or higher

NOTE: For PST program to work correctly with E398 you must install the file

“Triplets_Workaround_updated1.1.exe” file available on Motorola PCS service website

under Download section. This program simply unzips two small files and places them in
the correct location.

Below are the Flash-Flex Combo files made available and have the WAP and MMS
required network settings preloaded after flashing (NOTE: Only 1 file is needed to
upgrade the phone – choose most appropriate option):

Telstra MMS & WAP default, but has options to choose Optus, Vodafone Australia

R372_G_0E.20.34R_LP0021_DRM0003_JPJAVA_G_0E_E398_08_04R_GSKE398T672EH05F_1FF.shx

Optus MMS and WAP default, but has options to choose Telstra, Virgin Australia

R372_G_0E.20.34R_LP0021_DRM0003_JPJAVA_G_0E_E398_08_04R_GSKE398T672EJ086_1FF.shx

No default MMS and WAP selected, but has options to choose Telstra, Vodafone
Australia

R372_G_0E.20.34R_LP0021_DRM0003_JPJAVA_G_0E_E398_08_04R_GSKE398T672EL05F_1FF.shx

Vodafone New Zealand default option MMS and WAP
To Be Provided Later

IMPORTANT NOTE – 1 of 3 networks must be selected through user menu in
order for WAP and / MMS to work on phone after software upgrade.

Step 1:

Flash in file using PST Flash and Test Command option

Step 2:

Perform Master Clear and then Master Reset in User Menu

Step 3:

Select appropriate customer WAP and MMS settings through user menu as
needed. See E398 WAP.MMS setup.doc for details if needed.