Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen the
Motorola E310 CDMA wireless phone.
Left Soft Key
Perform functions
identified by left
display prompt.
Send Key
Send & answer calls,
view recently dialed
calls list
Jog Dial
Adjust earpiece &
ringer volume.
Clear Key
Delete text or go
back
Microphone
.
.
Accessory
Connector Port
Insert charger &
phone accessories.
Menu Key
Headset Jack
Insert headset
accessory for
handsfree use.
Right Soft Key
Perform functions
identified by right
display prompt.
Voice Key
Record voice notes,
contact and
shortcut names.
Power Key
End Key
Turn phone on/off.
End calls and exit the
menu system
5-Way
Navigation Key
Scroll through
menus & lists, set
feature values &
access main menu.
1
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com
www.motorola.ca
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office. All other product or service names are the property of
their respective owners.
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted
software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the
extent allowed by law. Furthermore, the purchase of the Motorola
products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third-party software provider,
except for the normal, non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING YOUR PHONE.
The information provided in this document supersedes the general safety
information in user’s guides published prior to December 1, 2002.
Exposure To Radio Frequency (RF) Energy
Your phone contains a transmitter and a receiver. When it is ON, it
receives and transmits RF energy. When you communicate with your
phone, the system handling your call controls the power level at which
your phone transmits.
Your Motorola phone is designed to comply with local regulatory
requirements in your country concerning exposure of human beings to RF
energy.
Operational Precautions
To assure optimal phone performance and make sure human exposure to
RF energy is within the guidelines set forth in the relevant standards,
always adhere to the following procedures.
External Antenna Care
Use only the supplied or Motorola-approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage the
phone.
Do NOT hold the external antenna when the phone is IN USE. Holding
the external antenna affects call quality and may cause the phone to
operate at a higher power level than needed. In addition, use of
unauthorized antennas may result in non-compliance with the local
regulatory requirements in your country.
6
Phone Operation
When placing or receiving a phone call, hold your phone as you would a
wireline telephone.
Body-Worn Operation
To maintain compliance with RF energy exposure guidelines, if you wear
a phone on your body when transmitting, always place the phone in a
Motorola-supplied or approved clip, holder, holster, case, or body harness
for this phone, if available. Use of accessories not approved by Motorola
may exceed RF energy exposure guidelines. If you do not use one of the
body-worn accessories approved or supplied by Motorola, and are not
using the phone held in the normal use position, ensure the phone and its
antenna are at least 1 inch (2.5 centimeters) from your body when
transmitting.
Data Operation
When using any data feature of the phone, with or without an accessory
cable, position the phone and its antenna at least 1 inch (2.5 centimeters)
from your body.
Approved Accessories
Use of accessories not approved by Motorola, including but not limited to
batteries and antenna, may cause your phone to exceed RF energy
exposure guidelines. For a list of approved Motorola accessories, visit our
website at
RF Energy Interference/Compatibility
Note:
interference from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some circumstances
your phone may cause interference.
Facilities
Turn off your phone in any facility where posted notices instruct you to do
so. These facilities may include hospitals or health care facilities that may
be using equipment that is sensitive to external RF energy.
www.Motorola.com
Nearly every electronic device is susceptible to RF energy
.
7
Aircraft
When instructed to do so, turn off your phone when on board an aircraft.
Any use of a phone must be in accordance with applicable regulations per
airline crew instructions.
Medical Devices
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of
6 inches (15 centimeters) be maintained between a handheld wireless
phone and a pacemaker.
Persons with pacemakers should:
•
ALWAYS keep the phone more than 6 inches (15 centimeters) from
your pacemaker when the phone is turned ON.
•
NOT carry the phone in the breast pocket.
•
Use the ear opposite the pacemaker to minimize the potential for
interference.
•
Turn OFF the phone immediately if you have any reason to suspect
that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from RF energy. Your
physician may be able to assist you in obtaining this information.
Use While Driving
Check the laws and regulations on the use of phones in the area where
you drive. Always obey them.
8
When using your phone while driving, please:
•
Give full attention to driving and to the road.
•
Use handsfree operation, if available.
•
Pull off the road and park before making or answering a call if driving
conditions so require.
Responsible driving best practices may be found in the “Wireless Phone
Safety Tips” at the end of this manual and at the Motorola website:
www.Motorola.com/callsmart
.
Operational Warnings
For Vehicles With an Air Bag
Do not place a phone in the area over an air bag or in the air bag
deployment area. Air bags inflate with great force. If a phone is placed in
the air bag deployment area and the air bag inflates, the phone may be
propelled with great force and cause serious injury to occupants of the
vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially explosive
atmosphere, unless it is a phone type especially qualified for use in such
areas and certified as “Intrinsically Safe.” Do not remove, install, or
charge batteries in such areas. Sparks in a potentially explosive
atmosphere can cause an explosion or fire resulting in bodily injury or
even death.
Note:
The areas with potentially explosive atmospheres referred to above
include fueling areas such as below decks on boats, fuel or chemical
transfer or storage facilities, areas where the air contains chemicals or
particles, such as grain, dust, or metal powders. Areas with potentially
explosive atmospheres are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF your
phone when you are near electrical blasting caps, in a blasting area, or in
9
areas posted “Turn off electronic devices.” Obey all signs and
instructions.
Batteries
Batteries can cause property damage and/or bodily injury such as burns if
a conductive material such as jewelry, keys, or beaded chains touch
exposed terminals. The conductive material may complete an electrical
circuit (short circuit) and become quite hot. Exercise care in handling any
charged battery, particularly when placing it inside a pocket, purse, or
other container with metal objects.
and chargers.
Your battery or phone may contain symbols, defined as follows:
SymbolDefinition
Important safety information will follow.
Your battery or phone should not be disposed of in a
fire.
Your battery or phone may require recycling in
accordance with local laws. Contact your local
regulatory authorities for more information.
Your battery or phone should not be thrown in the
trash.
LiIon BATT
Your phone contains an internal lithium ion battery.
Use only Motorola original batteries
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when
exposed to blinking lights, such as when watching television or playing
video games. These seizures or blackouts may occur even if a person
never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family
history of such occurrences, please consult with your doctor before
10
playing video games on your phone or enabling a blinking-lights feature
on your phone. (The blinking-light feature is not available on all products.)
Parents should monitor their children's use of video game or other
features that incorporate blinking lights on the phones. All persons should
discontinue use and consult a doctor if any of the following symptoms
occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation.
To limit the likelihood of such symptoms, please take the following safety
precautions:
•
Do not play or use a blinking-lights feature if you are tired or need
sleep.
•
Take a minimum of a 15-minute break hourly.
•
Play in a room in which all lights are on.
•
Play at the farthest distance possible from the screen.
Repetitive Motion Injuries
When you play games on your phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your
body. Follow these instructions to avoid problems such as tendonitis,
carpal tunnel syndrome, or other musculoskeletal disorders:
•
Take a minimum 15-minute break every hour of game playing.
•
If your hands, wrists, or arms become tired or sore while playing,
stop and rest for several hours before playing again.
•
If you continue to have sore hands, wrists, or arms during or after
play, stop playing and see a doctor.
11
Getting Started
What’s in the Box?
Your digital wireless phone typically comes with a
battery and a charger. You can purchase other accessory
items to customize your phone for maximum performance
and portability.
To purchase Motorola Original™ accessories, contact the
Motorola Customer Call Center at 1-800-331-6456 in the
United States or 1-800-461-4575 in Canada.
Getting Started
About This Guide
This guide introduces you to your Motorola wireless
phone.
Note: A More Here reference guide for your
phone is also available that describes your
phone’s features in more detail.
To obtain the More Here guide for your phone, or another
copy of this guide, see the Motorola Web site at:
or contact the Motorola Customer Call Center at
1-800-331-6456 in the United States or 1-800-461-4575 in
Canada.
12
(U.S.A.)
(Canada)
Optional Features
This label identifies an optional network or
subscription-dependent feature that may not
be offered by all service providers in all
geographical areas. Contact your service
provider for more information.
Optional Accessories
This label identifies a feature that requires an
optional Motorola Original™ accessory.
Installing the Battery
You must install and charge the battery to use your phone.
Your phone is designed to be used only with
Motorola Original batteries and accessories. We
recommend that you store batteries in their
protective cases when not in use.
Action
1
Remove the battery from its protective clear
plastic case.
2
If necessary,
slide up the
battery door
release latch and
lift the door off of
the phone.
Release
Latch
Getting Started
13
Action
3
Insert the battery,
printed arrow first,
4
Getting Started
under the tabs
the bottom of the
battery
compartment and
push down.
Insert the tabs at the
bottom of the battery
door into the slot at
the base of the
phone, then push the
door down until you
hear a click locking
the door in place.
at
Charging the Battery
New batteries are shipped partially charged. Before you
can use your phone, install and charge the battery as
14
described below. Some batteries perform best after
several full charge/discharge cycles.
Action
1
Plug the
travel charger
into your
phone with
the release
tab facing up.
2
Plug the other end of the travel charger into the
appropriate electrical outlet.
3
When your phone indicates
press the release tab and remove the travel
charger.
Release
Ta b
ChargeComplete
,
Note:
When you charge the battery, the battery level
indicator in the upper right corner of the display shows how
much of the charging process is complete. At least 1
segment of the battery level indicator must be visible to
ensure full phone functionality while charging.
Battery Use
Getting Started
Battery performance depends on many factors, including
your wireless carrier’s network configuration; signal
strength; the temperature at which you operate your
phone; the features and/or settings you select and use;
items attached to the phone’s accessory connector port;
and your voice, data, and other application usage patterns.
15
Caution:
objects to contact or short-circuit the battery terminals.
•
•
Getting Started
•
•
•
battery type. Contact your local recycling center for proper
disposal methods.
Warning:
may explode.
To prevent injuries or burns, do not allow metal
To maximize your battery’s performance:
•
Always use Motorola Original™ batteries and
battery chargers. The phone warranty does not
cover damage caused from using non-Motorola
batteries and/or battery chargers.
New batteries or batteries that have been stored for a
long time may require a longer charge time.
Maintain the battery at or near room temperature
when charging.
Do not expose batteries to temperatures below
-10°C (14°F) or above 45°C (113°F). Always take your
phone with you when you leave your vehicle.
When you do not intend to use a battery for a while,
store it uncharged in a cool, dark, dry place, such as a
refrigerator.
Batteries gradually wear down and require longer
charging times. This is normal. If you charge your
battery regularly and notice a decrease in talk time or
an increase in charging time, then it is probably time
to purchase a new battery.
The rechargeable batteries that power this phone
must be disposed of properly and may need to
be recycled. Refer to your battery’s label for
Never dispose of batteries in a fire because they
16
Changing the Convertible
Covers
You can change the flip cover and the battery
cover on your phone to personalize its
appearance.
Removing a Flip Cover
Action
Grasp the sides of the flip
cover and slide the cover
toward the bottom of the
phone, and then off the
flip.
Notes:
•
Do not use tools to remove a flip cover. Using tools to
remove a flip cover will damage the cosmetic
appearance of the phone.
•
The flip cover is attached tightly to the phone, and
considerable force is required to remove it.
Getting Started
17
Attaching a Flip Cover
Action
Slide the flip cover on
to the flip engaging the
channels on both sides
of the flip.
Attaching the Camera
Getting Started
Insert the optional Motorola Original™ Digital
Camera into the accessory connector port at the
bottom of your phone.
Turning Your Phone On
Action
1
Open your phone.
2
Press and hold.
P
for 3 seconds
to turn on the
phone.
Power
Key
18
3
If necessary, enter your 4-digit unlock code and
press
OK
(+) to unlock the phone.
The unlock code is originally set to 1234. Your
service provider may change this number before
you receive your phone.
Rhythm Lights
Your phone has a rhythm lights feature that illuminates the
keyboard (for approximately 10 seconds) upon
powerup, when a key is pressed, or when the flip is
opened.
Adjusting
Jog Dial
Volume
Roll the jog dial up or down to:
•
increase or decrease earpiece volume during a call
•
increase or decrease the ringer volume setting when
the idle display is visible (flip must be open)
Tip:
At the lowest volume setting, roll the volume jog
dial down to switch to silent alert (vibrate or silent).
Roll the jog dial up to reset ring alert.
•
turn off an incoming call alert
•
Change alert type with flip closed
Making a Call
Action
1
Press the keypad keys to dial the phone number.
Tip:
If you make a mistake, press
clear the last digit, or press and hold
to clear all digits.
2
Press N to make the call.
3
Press O to end the call and “hang up” the
phone when you are finished.
CLEAR
CLEAR
(C) to
Getting Started
(C)
19
Note:
You must dial the phone number from the idle
display (see page 21).
Answering a Call
When you receive a call, your phone rings and/or
vibrates and displays an incoming call message.
PressTo
1
N
or
ANSWER
2
O
Getting Started
Tip:
When the phone flip is active, open the phone to
answer the call. (To activate, press
>
In-CallSetup >AnswerOptions >OpentoAnswer
Note:
If the phone is locked, unlock it to answer the call.
(+)
answer the call
end the call and “hang up” the
phone when you are finished
M
Changing the
>
Settings
).
Ring Tone
Jog Dial
Volume
With the phone flip open, roll
the jog dial down to switch the alert for incoming calls and
other events to silent alert (vibrate or silent). Roll the jog
dial up to reset ring alert.
Viewing Your Phone Number
While you are on a call, press K #.
20
Learning to Use Your
Phone
See page 1 for a basic phone diagram.
Using the Display
The idle display (shown below) is the standard display
when you are not on a call or using the menu. You must
be in the idle display to dial a phone number.
Datebook
Shortcuts
* Optional network/subscription dependent feature
Tip:
You can customize your menu order, icons to be
displayed in the idle screen and soft keys. See Settings >
Personalize > Main Menu and Settings > Personalize >
Home Keys for icon assignment.
Press the 5-way navigation key (
down to select 1 of the 4 menu feature icons in the idle
#8?IM VQ5^
ï
:
1:00pm 09/08/03
CONTACTS
Menu Indicator
Soft Key Labels
J
e
U
RECENT
S
Message Center
Brew*
) left, right, up, or
Learning to Use Your Phone
21
display. The center part of the 5-way navigation key is the
“OK” key (
(menu) indicator at the bottom center of the display
indicates you can press the menu key (
main menus to see additional features or menu items.
Labels at the bottom corners of the display show the
current soft key functions. Press the left soft key (
right soft key (
the left or right soft key label.
Status indicators are at the top of the display:
➌
➋
➊
Learning to Use Your Phone
). Press K to select items in a list. The e
K
M
+
) to perform the function indicated by
In Use
Digital/
Analog
Signal
Indicator
Signal
Strength
➍
Roam
5^
1:00pm 09/08/03
CONTACTS
#8?
➎
IM
e
Active Line
VQ
RECENT
) display to the
➏ Automatic
➐
➑
➒
-
) or
Location
Information
(ALI)
Battery
Level
Ring Style
Indicator
Message
Waiting
➊
Signal Strength Indicator
strength of the network connection. You cannot make or
receive calls when the
22
➋
Service Type Indicator
service your phone is receiving.
0
Vertical bars show the
(no signal) indicator displays.
Shows the type of
#
= digital service
$
= 13K digital
&
= packet data
service
➌
In Use Indicator
Other indicators can include:
6
= secure CSD
call
9
= secure packet
data transfer
;
= secure
application
connection
➍
Roam Indicator
seeking or using another network outside your
home network.
)
= 1X roam
D
= 2G roam
On text entry screens, shows text entry status information.
D
= symbol method
F
= caps lock on
Shows that a call is in progress.
!
= analog service
%
= 8K digital
7
= unsecure CSD
call
:
= unsecure packet
data transfer
<
= unsecure
application
connection
Shows that your phone is
)
=1X home
D
= 2G home
E
= numeric method
G
= normal text entry
Learning to Use Your Phone
➎
Active Line Indicator
active phone line.
I
= line 1
Shows the current
K
= line 2
23
➏
ALI Indicator
dependent) Shows the status of the Automatic
Location Information (ALI) feature.
N
= ALI on
On text entry screens, shows text entry status information.
= tap method= iTAP method
➐
Battery Level Indicator
battery charge level. Recharge the battery when you
see
LowBattery
➑
Ring Style Indicator
V
= loud ring
Z
=vibrate
Y
= silent
➒
Message Waiting Indicator
you receive a text message. Other indicators
can include.
R
=voicemail
message
U
Learning to Use Your Phone
= limited
character
count (text entry
screen)
and hear the low battery alert.
(indicator is carrier
M
= ALI off
Vertical bars show the
Shows the ring style setting.
W
= soft ring
X
= vibrate and ring
S
= voicemail and
Shows when
text message
24
Using the
5-Way
Navigation
5-Way
Navigation
Key
Key
Use the 5-way navigation key to navigate the menu
system, change feature settings, and play games. The
center part of the 5-way navigation key is the “OK” key
(
), used to select items in a list. From the idle display,
K
S
press
idle display.
Tip:
menus. Move left and right to change feature settings,
navigate the datebook, and edit text.
to select 1 of the 4 menu feature icons in the
Down and up are your primary movements within
Learning to Use Your Phone
25
Using Menus
Setti
From the idle display, press e to go to the main menu.
Menu Key
Enter menu
system, or open
a sub-menu.
Left Soft Key
Perform left
function.
OK Key
(part of the 5-
way navigation
key) Select
feature option.
Send Key
Send & answer
calls, view
recently dialed
Learning to Use Your Phone
calls list
.
ngs
vw
/
'
:
J
?
ïr
ExitSelect
Current
Selection
Right Soft Key
Perform right
function.
5-Way
Navigation Key
Scroll up,
left
select feature
options
down
,
, or
right &
.
Clear Key
Delete text or go
back.
S
Press
menu. Select
The following icons represent features that may display in
26
to highlight a menu feature icon in the main
More
(?) to see additional menu features.
the main menu, depending on your service provider and
service subscription options.
Menu
Icon
Feature
Voice Memos
'
MediaCenter
v
Settings
/
Brew*
J
Alert Styles
w
Shortcuts
:
* Optional network/subscription dependent feature
Tip:
You can set your phone to display the main menu as a
text-based list rather than graphic icons (see page 66).
Menu
Icon
?
r
ï
Feature
MoreContactsDatebook
Selecting a Menu Feature
Select a menu feature as follows:
Find the Feature
This example shows that from the idle display, press
scroll to and select
scroll to and select
left/right soft keys to select the functions listed in the
bottom left and right corners of the display.
M
>
More
>
Message Center
More
(?) from the main menu, then
Contacts
. Use S to scroll, and the
M
Learning to Use Your Phone
,
27
Selecting a Feature Option
Some features require you to select an item from a list:
V5^
Highlighted
Item
Press
EXIT
(-)
to go back to
previous
screen.
M
Press
•
Press S to scroll up or down to highlight the item you
want.
•
In a numbered list, press a number key to highlight the
item.
•
In an alphabetized list, press a key multiple times to
cycle through the letters on the key and highlight the
closest matching list item.
Learning to Use Your Phone
•
Press C to back out of screens.
e
SELECTEXIT
to open sub-menu.
Press
details of
highlighted
item.
SELECT
(+) to view
28
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