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Safety, Regulatory & Legal
Battery use & safety
Battery use & safety
Your mobile device uses a removable battery.
War ni ng:
•
Don't use tools, sharp objects or excessive force to insert or remove the
battery. This may damage the battery and may cause burning and injury.
•
Don't try to take apart or fix your battery. This may damage the battery and
may cause burning and injury.
•
Don't crush, bend or expose your battery or mobile device to heat or liquid.
This may damage the battery and may cause burning and injury.
Battery charging
Battery charging
Charge your Motorola mobile device using a compatible Motorola charger,
another brand class 2 Limited Power Source USB charger that complies with
USB 1.1 or 2.0 and complies with EN301489-34, EN60950-1 or equivalent, or a
high-power USB port on a PC. Chargers that do not comply with these
standards may be unsafe, and may cause slow charging, product damage or
reduced device performance.
•
Your mobile device will not charge if the temperature is too high or low.
•
Only use Motorola-approved batteries, which contain safety circuitry and
are designed to give the best performance in your Motorola mobile device.
Third-party batteries
Third-party accessor ies
Using a non-Motorola battery may present a risk of fire, explosion, leakage or
other hazard. Motorola's warranty doesn't cover damage to the mobile device
caused by non-Motorola batteries. For a list of Motorola accessories, visit
www.motorola.com/us/consumers/Accessories/accessories,en_US,sc.html
(in English only).
To help you identify authentic Motorola batteries from non-original or
counterfeit batteries (that may not have adequate safety protection), Motorola
provides holograms on its batteries. You should confirm that any battery you
purchase has a "Motorola Original" hologram. If you see a message on your
mobile device such as
Invalid Battery
or
Unable to Charge
, take the
following steps:
•
Remove the battery and inspect it to confirm that it has a "Motorola original"
hologram;
•
If there is no hologram, the battery is not a Motorola battery;
•
if there is a hologram, replace the battery and try charging it again;
•
If the message remains, contact a Motorola authorised service centre.
Driving precautions
Driving precautio ns
Responsible and safe driving is your primary responsibility when driving a
vehicle. Always obey local laws and regulations.
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Seizures, blackouts, eyestrain &
discomfort
Seizures & Blackouts & Eyestrain
Prolonged use of any device may cause discomfort in hands, fingers, arms,
neck and other parts of your body, and may cause eyestrain and headaches.
It is good practice to use your device in a safe area with comfortable ambient
lighting, and take frequent breaks if you feel discomfort. Seek medical advice if
symptoms persist.
In rare cases, flashing patterns or lights, for example in video games or movies,
may cause seizures or blackouts. If you suffer any seizures or blackouts, or have
a history of seizures, stop using your device and seek medical advice.
Caution about high volume usage
High Volume
War ni ng:
exposure to loud noise from any source for extended
periods of time may affect your hearing. The louder the sound, the
less time is required before your hearing could be affected. To
protect your hearing:
•
Limit the amount of time you use headsets or headphones at high volume.
•
Avoid turning up the volume to block out noisy surroundings.
•
Turn the volume down if you can't hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or
fullness in your ears, ringing in your ears or muffled speech, you should stop
listening to the device through your headset or headphones and have your
hearing checked.
Children
Childre n
Keep your mobile device and its accessories away from small children.
These products are not toys and may be hazardous to small children.
For example, a choking hazard may exist for small, detachable parts.
Supervise access.
If a child does use your mobile device and accessories,
monitor their access to help prevent loss of data or unexpected charges for
data or application purchases.
Glass parts
Glass parts
Some parts of your mobile device may be made of glass. If the glass breaks,
don't attempt to service the device yourself. Stop using your mobile device
until the glass is replaced by a qualified service centre.
Allergens
Allergens
Motorola Mobility avoids using known allergens in our products. From time to
time, trace amounts of an allergen may be added during manufacture of a
mobile device or device component that could cause discomfort for some
individuals. This approach is common for many types of products. We
recommend that you monitor any products that may be in prolonged contact
with your skin, and remove them if you experience skin irritation.
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Use & care
Use & care
To care for your Motorola mobile device, please observe the following:
•Liquids:
Don't expose your mobile device to water, rain, extreme humidity,
sweat or other liquids.
•Drying:
Don't try to dry your mobile device using a microwave oven,
conventional oven or dryer.
• Extreme heat or cold:
Don't store or use your mobile device in temperatures
below -10°C (14°F) or above 60°C (140°F). Don't recharge your mobile
device in temperatures below 0°C (32°F) or above 45°C (113°F).
•Dust and dirt:
Don't expose your mobile device to dust, dirt, sand, food or
similar materials.
•Cleaning:
To clean your device, use only a dry soft cloth. Do not use
alcohol or other cleaning solutions.
• Shock and vibration:
Don't drop your mobile device or expose it to strong
vibration.
•Protection:
To help protect your mobile device, always make sure that any
available connectors, compartments and removable covers are closed and
secure, and avoid carrying it with hard objects such as keys or coins.
Operational warnings
Operati onal war nings
Obey all posted signs when using mobile devices in public areas.
Potentially explosive areas
Potentially explosive areas are often, but not always, posted and can include
blasting areas, fuelling stations, fuelling areas (such as below decks on boats),
fuel or chemical transfer or storage facilities, or areas where the air contains
chemicals or particles, such as grain dust or metal powders.
Turn off your mobile device before entering such an area, and do not remove,
install or charge batteries. In such areas, sparks can occur and cause an
explosion or fire.
Symbol key
Your battery, charger, mobile device, device display, user guide or packaging
may contain symbols, defined as follows:
Symbol Definition
Important safety information follows.
Don't dispose of your battery or mobile device in
a fire.
Your battery or mobile device may require recycling
in accordance with local laws. Contact your local
regulatory authorities for more information.
032374o
032376o
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Radio frequency (RF) energy
RF energy
Exposure to RF energy & device operation
Your mobile device contains a transmitter and receiver of RF energy. It is
designed to comply with regulatory requirements concerning human RF
exposure.
For optimal device performance, and to stay within the RF exposure
guidelines:
•
Hold your mobile device normally at your ear when talking on it.
•
When using the mobile device next to your body (other than in your hand or
against your head), maintain a distance of 1.5 cm (3/4 inch) from your body
to be consistent with how the mobile device is tested for compliance with
RF exposure requirements.
•
If you use your mobile device with a non-Motorola accessory case or holder,
make sure the accessory maintains the required separation distance and
has no metallic parts.
Follow instructions to avoid interference problems
Turn off your mobile device in any location where posted notices instruct you
to do so, such as hospitals or healthcare facilities.
In an aircraft, turn off your mobile device whenever instructed to do so by
airline staff. If your mobile device offers an aeroplane mode or similar feature,
consult airline staff about using it in-flight.
Medical devices
If you use an implantable pacemaker or defibrillator, or other medical device,
consult your healthcare provider and the device manufacturer's directions
before using this mobile device.
Don't dispose of your battery or mobile device
with your household waste. See "Disposal &
recycling" for more information.
For indoor use only.
Listening at high volume to music or voice
through a headset or headphone may damage
your hearing.
Only use your charger indoors.
Symbol Definition
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Persons with a pacemaker or defibrillator should observe the following
precautions:
•
ALWAYS keep the mobile device more than 20 centimetres (8 inches) from
the pacemaker or defibrillator when the mobile device is turned ON.
•
Use the ear opposite the pacemaker or defibrillator to minimise the
potential for interference.
•
Turn OFF the mobile device immediately if you have any reason to suspect
that interference is taking place.
Electronic label
Regulatory informatio n
Your mobile device may use an electronic label that provides some regulatory
information about the device. To see the electronic label, tap Apps >
Settings >About phone >Regulatory information
.
Specific absorption rate (ICNIRP)
SAR (ICNI RP)
YOUR MOBILE DEVICE MEETS INTERNATIONAL
GUIDELINES FOR EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to
exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields) recommended by international guidelines. The
guidelines were developed by an independent scientific organisation (ICNIRP)
and include a substantial safety margin designed to assure the safety of all
persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the
Specific absorption rate, or SAR. The SAR limit for mobile devices is 2 W/kg.
Tests for SAR are conducted using standard operating positions with the
device transmitting at its highest certified power level in all tested frequency
bands*. The highest SAR values under the ICNIRP guidelines for your device
model are listed below:
During use, the actual SAR values for your device are usually well below the
values stated. This is because, for purposes of system efficiency and to
minimise interference on the network, the operating power of your mobile
device is automatically decreased when full power is not needed for the call.
The lower the power output of the device, the lower its SAR value.
If you are interested in further reducing your RF exposure then you can easily
do so by limiting your usage or simply using a hands-free kit to keep the device
away from the head and body.
Additional information can be found at
www.motorola.com/rfhealth
(in English only).
*
The tests are carried out in accordance with [CENELEC EN50360]
[IEC standard PT62209-1].
Head SAR [Technology & Band], Wi-Fi,
Bluetooth
0.512 W/kg
Body-worn SAR [Technology & Band], Wi-Fi,
Bluetooth
1.030 W/kg
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European Union directives conformance
statement
EU conformanc e
The following CE compliance information is applicable to Motorola mobile
devices that carry one of the following CE marks:
Hereby, Motorola declares that this product is in compliance with:
•
The essential requirements and other relevant provisions of directive
1999/5/EC
•
All other relevant EU directives
For products that support Wi-Fi 802.11a/ac (as defined in your product
information): Outside the United States, this device is restricted to indoor use
when operating in the 5.15 to 5.25 GHz (802.11a/ac) Wi-Fi frequency band.
The following gives an example of a typical Type name:
You can view your product's Declaration of Conformity (DoC) to Directive
1999/5/EC (to R&TTE Directive) at
www.motorola.com/rtte
(in English
only). To find your DoC, enter the Type name from your product's label in the
"Search" bar on the website.
Regulatory authorities within the EU may obtain compliance information by writing to: Product Safety and
Compliance, Motorola Mobility UK Ltd., Redwood, Crockford Lane, Chineham Business Park, Basingstoke,
RG24 8WQ, UNITED KINGDOM.
FCC notice to users
FCC notice
The following statement applies to all products that bear the FCC logo
and/or FCC ID on the product label.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. See 47 CFR Sec.
15.105(b). These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in
0560
0560
0560
Type
Name
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accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which
the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation. See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by the
user. Any changes or modifications could void the user's authority to operate
the equipment. See 47 CFR Sec. 15.21.
Software notices
Software notices
Warning against unlocking the bootloader or altering a product's
operating system software:
Motorola strongly recommends against altering a
product's operating system, which includes unlocking the bootloader, rooting
a device or running any operating software other than the approved versions
issued by Motorola and its partners. Such alterations may permanently damage
your product, cause your product to be unsafe and/or cause your product to
malfunction. In such cases, neither the product nor any damage resulting
therefrom will be covered by warranty.
Important FCC information:
You must not make or enable any changes to the
product that will impact its FCC grant of equipment authorisation. The FCC
grant is based on the product's emission, modulation and transmission
characteristics, including: power levels, operating frequencies and bandwidths,
SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM), and intended
method of using the product (e.g., how the product is held or used in proximity to
the body). A change to any of these factors will invalidate the FCC grant. It is
illegal to operate a transmitting product without a valid grant.
Location services
Location
Motorola mobile devices can provide information about their approximate
location to applications, using sources including GPS, AGPS and Wi-Fi. GPS
(Global Positioning System) uses government-operated satellites that are subject
to changes implemented in accordance with Department of Defense policy and
the Federal Radionavigation Plan. These changes may affect the performance of
location technology on your mobile device. AGPS (Assisted Global Positioning
System) uses your wireless service provider's network to improve GPS
performance. Airtime, data fees and/or additional charges may apply in
accordance with your service plan. Contact your wireless service provider for
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details. Your mobile device can also use Wi-Fi signals to determine your
approximate location, using information from known and available Wi-Fi networks.
Mobile devices transmit location-based information when connected to a
wireless network or when using other location technologies such as GPS. If you
use applications that require location-based information such as driving
directions, your mobile device will provide location information to them. These
applications may share location information with third parties, including your
wireless service provider, applications providers, Motorola and other third
parties providing services.
Emergency calls
When you make an emergency call, the mobile network may activate the
AGPS technology in your mobile device to tell the emergency responders your
approximate location.
AGPS has limitations and
might not work in your area
. Therefore:
•
Always tell the emergency responder your location to the best of your
ability; and
•
Remain on the call for as long as the emergency responder instructs you.
Navigation
Navigat ion
If your Motorola mobile device provides navigation features, note that
mapping information, directions and other navigational data may contain
inaccurate or incomplete data. In some countries, complete information may
not be available. Therefore, you should visually confirm that the navigational
instructions are consistent with what you see. All drivers should pay attention to
road conditions, closures, traffic and all other factors that may impact driving.
Always obey posted road signs.
Privacy & data security
Privacy & data securi ty
Motorola understands that privacy and data security are important to everyone.
Given that some features of your mobile device may affect your privacy or data
security, please follow these recommendations to enhance protection of your
information:
• Monitor access:
Keep your mobile device with you and don't leave it
where others may have unmonitored access. Use your device's security and
lock features, where available.
• Keep software up to date:
If Motorola or a software/application vendor
releases a patch or software fix for your mobile device that updates the
device's security, install it as soon as possible.
• Secure Personal Information:
Your mobile device can store personal
information in various locations, including a SIM card, memory card, and
phone memory. Make sure you remove or clear all personal information
before you recycle, return or give away your device. You can also back up
your personal data to transfer to a new device.
Note:
For information on how to back up or wipe data from your mobile
device, go to
www.motorola.com/support
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•Online accounts:
Some mobile devices provide a Motorola online
account. Go to your account for information on how to manage the account
and how to use security features such as remote wipe and device location
(where available).
• Applications and updates:
Choose your apps and updates carefully, and
install from trusted sources only. Some apps can affect your mobile device's
performance and/or have access to private information including account
details, call data, location details and network resources.
• Wireless:
For mobile devices with Wi-Fi features, only connect to trusted
Wi-Fi networks. Also, when using your device as a hotspot (where
available), use network security. These precautions will help prevent
unauthorised access to your device.
• Location-based information:
Mobile devices enabled with location-based
technologies such as GPS, AGPS or Wi-Fi, can transmit location-based
information. See "Location services" for more details.
• Other information your device may transmit:
Your mobile device may
also transmit testing and other diagnostic (including location-based)
information, and other non-personal information to Motorola or other
third-party servers. This information is used to help improve products and
services offered by Motorola.
If you have further questions about how using your mobile device may impact
your privacy or data security, please contact Motorola at
privacy@motorola.com
, or contact your service provider.
Disposal & recycling
Disposal & recycling
Mobile devices & accessories
Please don't dispose of mobile devices or electrical accessories
(such as chargers, headsets or batteries) with your household waste.
Warning: Never dispose of batteries, either separately or within
a mobile device, in a fire because they may explode.
Mobile
devices or electrical accessories should be disposed of in accordance with the
national collection and recycling schemes operated by your local or regional
authority. Or, you may return unwanted Motorola mobile devices and electrical
accessories to any Motorola-approved service centre in your region. For details
on approved national recycling schemes and Motorola recycling activities, go
to:
www.motorola.com/recycling
.
This product is RoHS compliant.
Packaging & product guides
Product packaging and product guides should only be disposed of in
accordance with national collection and recycling requirements. Please
contact your regional authorities for more details.
Software copyright
Software copyright
Motorola products may include copyrighted Motorola and third-party software
stored in semiconductor memories or other media. Laws in the United States
and other countries preserve for Motorola and third-party software providers
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certain exclusive rights for copyrighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software. Accordingly, any
copyrighted software contained in Motorola products may not be modified,
reverse-engineered, distributed or reproduced in any manner to the extent
allowed by law. Furthermore, the purchase of Motorola products shall not be
deemed to grant, either directly or by implication or estoppel or otherwise, any
licence under the copyrights, patents or patent applications of Motorola or any
third-party software provider, except for the normal, non-exclusive, royalty-free
licence to use that arises by operation of law in the sale of a product.
Content copyright
Content c opyrigh t
The unauthorised copying of copyrighted materials is contrary to the
provisions of the copyright laws of the United States and other countries. This
device is intended solely for copying non-copyrighted materials, materials in
which you own the copyright or materials which you are authorised or legally
permitted to copy. If you are uncertain about your right to copy any material,
please contact your legal advisor.
Open source software information
OSS information
This mobile device may include open source software being made publicly
available by Motorola Mobility LLC (“Motorola”), including software licensed
under the General Public License and/or the Lesser General Public License
(the “open source software”).
You will find a copy of the corresponding source code for any such open
source software at developer.motorola.com (English only). Motorola created
the developer.motorola.com website to serve as a portal for interaction with
the software community-at-large.
You may also obtain the corresponding source code for any such open source
software licensed under the General Public License and/or the Lesser General
Public License (or any other license requiring us to make a written offer to provide
the corresponding source code to you) from us for a period of three years after
our last shipment of this Motorola mobile device, without charge except for the
cost of media, shipping and handling, upon written request to Motorola. This
offer is valid to anyone in receipt of this Motorola mobile device. You may send
your request in writing to the address below. Please make sure your request
includes the model number and a software version for your device.
Re: OSS Management
MOTOROLA MOBILITY LLC
222 W. Merchandise Mart Plaza, Suite 1800
Chicago Illinois 606542
USA
The open source software is distributed in the hope it will be useful, but
WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See for
example the GNU General Public License and/or the Lesser General Public
License for more information.
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To view additional information regarding licenses, acknowledgments and
required copyright notices for the open source software used in this
Motorola mobile device, go to Apps >
Settings >About phone
>
Legal information >Open source licenses
.
Service & repairs
If you have questions or need assistance, we're here to help.
Go to
www.motorola.com/support
, where you can select from a
number of customer care options. You can also contact the Motorola
Customer Support Centre on 0870 9010 555 (UK) or 1850 909 555 (Ireland).
How to obtain service or other information
1. Please access and review the online Customer support section of
Motorola's consumer website prior to requesting warranty service.
2. If the Product is still not functioning properly after making use of this
resource, please contact the Warrantor listed at the Motorola website or the
contact information for the corresponding location.
3. A representative of Motorola, or of a Motorola Authorised repair centre,
will help determine whether your Product requires service. You may be
required to download, or otherwise obtain and accept software updates
from Motorola or a Motorola Authorised repair centre. You are responsible
for any applicable carrier service fees incurred while obtaining the required
downloads. Complying with the warranty process, repair instructions and
accepting such software updates is required in order to receive additional
warranty support.
4. If the software update doesn't fix the problem, you will receive
instructions on how to ship the Product to a Motorola-authorised repair
centre or other entity.
5. To obtain warranty service, as permitted by applicable law, you are required
to include: (a) a copy of your receipt, bill of sale or other comparable proof
of purchase; (b) a written description of the problem; (c) the name of your
service provider, if applicable; (d) your address and telephone number.
In the event the Product is not covered by the Motorola Limited Warranty,
Motorola will inform the consumer of the availability, price and other
conditions applicable to the repair of the Product.
To obtain service or other information, please access and review the
online Customer Support section of Motorola's consumer website at
www.motorola.com
.
MOTOROLA MOBILITY LLC
GLOBAL LIMITED WARRANTY
MOBILE PHONES
Global Warranty
What does this Limited Warranty cover?
Motorola Mobility LLC, or its subsidiaries, (“
Motorola
”) warrants to the original
consumer purchaser (“
you
”) that the Mobile Phone accompanying this
warranty, and any in-box accessories which accompany it (the “
Products
”), will
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be free of substantial defects in material and workmanship for a period of
12 months from the date of original consumer purchase (“
Warranty Period
”)
provided that the Products are used for normal consumer purposes. If you
purchased the product in Belgium, Bulgaria, Croatia, Denmark, Estonia,
Finland, France, Germany, Greece, Italy, Latvia, Lithuania, Netherlands,
Norway, Poland, Portugal, Romania, Russia, Slovakia, Spain, Sweden, Turkey or
the United Kingdom, the warranty period is 24 months. Repairs made by
Motorola or its authorised agent under this Limited Warranty (“
Warranty
Service
”) are covered for the balance of the original Warranty Period, or
90 days from the date of Warranty Service, whichever is longer. This Limited
Warranty covers only a purchase of new Products from Motorola or an
authorised reseller or authorised distributor of Motorola Products which are
accompanied in-box by this written Limited Warranty. This Limited Warranty is
personal to you and is not transferable. No retailer or other third party is
authorised to make any representations on behalf of Motorola or to modify this
Limited Warranty.
Additional warranty coverage for those Products that contain the
ShatterShield™ Display System: The ShatterShield™ display system is made
up of three separate components: the display, embedded lens and a
consumer-replaceable protective lens. The display and embedded lens are
warranted against shattering and cracking for four (4) years from the original
date of consumer purchase. The consumer-replaceable protective lens is not
covered by this Limited Warranty, but should always be in place to prevent
scratches and other damage to the underlying components. All other
limitations and exclusions contained in this Limited Warranty (see “
What is not
covered
” section below), including scratches and other cosmetic damage,
intentional damage or abuse, and normal wear and tear, apply to the
components of the ShatterShield™ display system.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
HAVE OTHER RIGHTS THAT VARY BY STATE, PROVINCE OR
COUNTRY. FOR CONSUMERS WHO ARE COVERED BY CONSUMER
PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF
PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE
BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN
ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH
CONSUMER PROTECTION LAWS AND REGULATIONS. FOR A FULL
UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE
LAWS OF YOUR COUNTRY, PROVINCE OR STATE.
What will we do if you make a claim under this
Limited Warranty?
If you make a valid claim under this Limited Warranty, Motorola will, at its
discretion, either (1) repair the Product using new, used or reconditioned
replacement parts; or (2) replace the Product with a new or 'like new'
reconditioned Product that is the same or similar to the warranted Product; or
(3) refund the purchase price. Repaired or replaced products will be returned
to you in their original factory configuration, plus any applicable software
updates, which may affect use and/or compatibility with third-party
applications (for which Motorola shall have no liability). Any refunded or
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replaced Product shall become the property of Motorola. To obtain service
under this Limited Warranty, the claim should be made in the country where
the Product was intended for sale; otherwise repair services are limited to the
options available in the country where the service is requested.
What is not covered?
This Limited Warranty does not cover the following unless they occurred
because of a defect in materials or workmanship:
(a) Normal wear and tear due to the normal ageing of the Product, including
parts that are expected to deteriorate over time, such as batteries, lens liners or
protective coatings.
(b) Cosmetic damage, including scratches, dents and cracks to the Products.
(c) Damage caused by the use of non-Motorola branded or approved products,
accessories or software.
(d) Damage caused beyond the reasonable control of Motorola, including
damage caused by (i) accident, abuse, misuse; (ii) operating a Product outside
its permitted or intended uses as defined in the Product's User Manual, Quick
Start Guide, Online Tutorials and other documentation provided to you,
including use of the Products for commercial purposes; (iii) improper care and
handling (e.g. subjecting the Product to extreme temperatures), abuse or
neglect (e.g. broken or bent connectors, ports or SIM/SD card slots); impact
damage (e.g. dropping the Product); (iv) contact with liquids, water, rain,
extreme humidity, unusually heavy perspiration or other moisture; sand, food,
dirt or similar substances (except for Products sold as resistant to such
substances), but then only to the extent that the damage was not caused by
incorrectly securing the phone's protective elements (e.g. failing to properly
close a seal), or such protective elements are damaged or missing (e.g. a
cracked back cover), or subjecting a Product to conditions beyond its stated
specifications or limits (e.g. IPx7, 30 minutes in 1 metre of fresh water); or
(v) flood, fire, earthquake, tornado or other acts of God not within Motorola's
reasonable control.
(e) Unauthorised service. Defects or damage resulting from someone other
than Motorola or a Motorola-authorised service centre servicing, testing,
adjusting, installing, maintaining, altering or tampering with the Products.
(f) Products that have been modified in any manner without the written
permission of Motorola, including Products (i) with serial numbers or other
manufacturer codes that have been removed, altered or obliterated; (ii) with
mismatched or duplicated serial numbers; (iii) with broken seals or other
evidence of tampering; or (iv) which have been modified to alter functionality
or capability, or show evidence of attempts to modify them.
•
WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A
PRODUCT'S OPERATING SYSTEM SOFTWARE: ALTERING A
PRODUCT'S OPERATING SYSTEM, WHICH INCLUDES UNLOCKING
THE BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY
OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS
ISSUED BY MOTOROLA AND ITS PARTNERS, MAY PERMANENTLY
DAMAGE YOUR PRODUCT, CAUSE IT TO BE UNSAFE AND/OR
MALFUNCTION AND ANY DAMAGE THAT IS CAUSED THEREFROM
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14 Safety, Regulatory & Legal en-GB
WILL, UNLESS OTHERWISE STATED BY MOTOROLA, NOT BE COVERED
BY THIS LIMITED WARRANTY.
•
IMPORTANT: IT IS ILLEGAL TO USE THIS PRODUCT IF IT CEASES TO
COMPLY WITH THE GOVERNMENT AUTHORISATIONS THAT
APPROVED ITS RELEASE. THEREFORE, YOU MUST NOT MAKE
CHANGES TO THE PRODUCT AFFECTING ITS EMISSION,
MODULATION, TRANSMISSION CHARACTERISTICS, INCLUDING
POWER LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR
LEVELS, DUTY-CYCLE, TRANSMISSION MODES AND THE INTENDED
METHOD OF THE PRODUCT.
(g) Defects, damages or the failure of the Product due to any third-party
communication service or network you subscribe to or use with the Product.
(h) Software, either embedded in, downloaded to or accompanied with the
Product.
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA
SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NON-INFRINGEMENT, ALL WARRANTIES AGAINST HIDDEN OR LATENT
DEFECTS, AND MOTOROLA DOES NOT WARRANT THAT THE
OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER
THIS LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK
IN COMBINATION WITH ANY HARDWARE OR SOFTWARE
APPLICATIONS OR THIRD-PARTY SERVICES, BE UNINTERRUPTED,
ERROR-FREE OR WITHOUT RISK TO, OR LOSS OF, ANY INFORMATION,
DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT
DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.
WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT
LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY
LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE
DURATION OF THE EXPRESS LIMITED WARRANTY CONTAINED
HEREIN AND THE REMEDIES OF REPAIR, REPLACEMENT OR REFUND
AS DETERMINED BY MOTOROLA AT ITS SOLE DISCRETION SHALL BE
THE EXCLUSIVE REMEDY OF THE CONSUMER. NO ORAL OR WRITTEN
REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER
OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND
AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY
OBLIGATIONS, INCREASE THE SCOPE OR OTHERWISE MODIFY IN
ANY MANNER THE TERMS OF THIS LIMITED WARRANTY.
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA
SPECIFICALLY DISCLAIMS ANY AND ALL LIABILITY, WHETHER IN
CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING
NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE
OF THE PRODUCTS, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE
OR PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION; LOSS OF
OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF,
DAMAGE TO OR CORRUPTION OF INFORMATION, DATA, SOFTWARE
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15en-GB Safety, Regulatory & Legal
OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH
RECOVERING, PROGRAMMING OR REPRODUCING ANY
INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ON OR
USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAIN
THE CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON
THE PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE
PRODUCTS OR SERVICES PROVIDED UNDER THIS LIMITED
WARRANTY. BY MAKING A CLAIM UNDER THIS LIMITED WARRANTY
YOU ACKNOWLEDGE THAT YOU UNDERSTAND THAT.
•
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION
OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR
THE EXCLUSION OR LIMITATION ON THE LENGTH OF AN IMPLIED
WARRANTY OR THE LIMITATION OR EXCLUSION OF DAMAGES FOR
PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO
HAVE OTHER RIGHTS THAT VARY FROM STATE OR JURISDICTION.
My Product needs service, what should I do?
1. Before attempting to diagnose or repair any Product, please back up all
software, applications and other data, including contacts, photos, music and
games, which will be erased during the repair process and cannot be
reinstalled by Motorola and Motorola shall have no liability therefore.
2. Review the online Motorola customer support website at
www.motorola.com
for troubleshooting information.
3. If the Product is still not functioning properly after you have followed
troubleshooting instructions suggested on this website, please contact
Motorola using the contact details provided on the customer support page
of
www.motorola.com
.
4. If your Product is covered by this Limited Warranty, you may be required to
download, or otherwise obtain and accept software updates. You are
responsible for any third-party data costs incurred when obtaining the
downloads.
Before we can provide any further support under this Limited Warranty you
must first comply with the warranty processes outlined above, and any
repair instructions provided by Motorola.
5. If the software update does not fix the problem, you will receive instructions
on how and where to send the Product for evaluation. You must supply:
(i) proof of purchase; (ii) a written description of the problem; (iii) the name
of your mobile network service provider, if applicable; and (iv) your home
and email address and telephone number. Motorola reserves the right to
charge you for the cost of sending the Product to and from the authorised
service centre.
6. If the Product is not covered by this Limited Warranty (and you do not have
any other statutory rights in your place of residence), Motorola will inform
you of the availability, price and other conditions applicable to such
out-of-warranty repair of the Product.
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16 Safety, Regulatory & Legal en-GB
Arbitration and Opt-Out
Arbitrat ion and Opt- Out
Any controversy or claim arising out of or relating to any Motorola product will
be resolved by binding arbitration, instead of in court, unless you opt-out as
explained below. The arbitration will take place in a location determined by the
arbitrator as set forth in these terms (provided that such location is reasonably
convenient for claimant), or a different location as may be mutually agreed
upon by the parties. The arbitration will be conducted under the rules for
commercial disputes set forth in the Comprehensive Arbitration Rules and
Procedures of JAMS (“JAMS Rules and Procedures”). Judgement upon the
award rendered by the arbitrator(s) may be entered in any court having
jurisdiction thereof. The arbitrator shall be selected pursuant to the JAMS Rules
and Procedures. The arbitrator will apply Illinois law consistent with the Federal
Arbitration Act and applicable statutes of limitations, and shall honour claims of
privilege recognised at law. In the event that the claimant is able to
demonstrate that the costs of arbitration will be prohibitive as compared to the
costs of litigation, Motorola will pay as much of the claimant's filing and hearing
fees in connection with the arbitration as the arbitrator deems necessary to
prevent the arbitration from being cost-prohibitive.
If any part of this arbitration provision is deemed to be invalid, unenforceable or
illegal (other than that claims will not be arbitrated on a class or representative
basis), or otherwise conflicts with the rules and procedures established by
JAMS, then the balance of this arbitration provision shall remain in effect and
shall be construed in accordance with its terms as if the invalid, unenforceable,
illegal or conflicting provision were not contained herein. If, however, the
portion that is deemed invalid, unenforceable or illegal is that claims will not be
arbitrated on a class or representative basis, then the entirety of this arbitration
provision shall be null and void, and neither claimant nor Motorola shall be
entitled to arbitrate their dispute. Upon filing a demand for arbitration, all
parties to the arbitration will have the right of discovery, which shall be
completed within sixty days after the demand for arbitration is made, unless
further extended by mutual agreement of the parties.
THE ARBITRATION OF DISPUTES PURSUANT TO THIS AGREEMENT SHALL BE
IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS
MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF
OTHER PERSONS OR PARTIES WHO MAY BE SIMILARLY SITUATED.
Your right to reject:
If you do not want this Arbitration provision to apply, you
may reject it by sending a written rejection notice which describes this
Arbitration provision, includes your name, address, phone number, device,
and device serial number, and tells Motorola that you are rejecting this
Arbitration provision to: Motorola Mobility LLC, 222 West Merchandise Mart
Plaza, Suite 1800, Attn: Arbitration Provision Opt-Out, Chicago, IL 60654 or
arbitrat@motorola.com
. A rejection notice is only effective if it is signed
and Motorola receives the notice within 30 days of purchase. If you do not
reject this Arbitration provision within this 30 day time period, you will not be
able to reject it at a later date. If you reject this provision, it does not affect your
ability to use your Motorola product. If you do not reject this Arbitration
provision, it will be effective as of the date of purchase.
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17en-GB Safety, Regulatory & Legal
Copyright & trademarks
Copyright & trademarks
Motorola Mobility LLC
222 W. Merchandise Mart Plaza
16th Floor
Chicago, IL 60654
www.motorola.com
Certain features, services and applications are network-dependent and may
not be available in all areas; additional terms, conditions and/or charges may
apply. Contact your service provider for details.
All features, functionality and other product specifications, as well as the
information contained in this guide, are based upon the latest available
information and believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or specifications
without notice or obligation.
Note:
the images in this guide are examples only.
MOTOROLA, the stylised M logo, MOTO and the MOTO family of marks are
trademarks or registered trademarks of Motorola Trademark Holdings, LLC.
Google, Android, Google Play and other marks are trademarks of Google
Inc. The microSD Logo is a trademark of SD-3C, LLC. All other product or
service names are the property of their respective owners.
© 2016 Motorola Mobility LLC. All rights reserved.
Caution:
Motorola does not take responsibility for changes/modification to
the transceiver.
Product ID: Moto E3 (Model XT1700)
Manual number: 70131301
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18 Safety, Regulatory & Legal en-GB
Moto E3_LG_en-GB_70131301.fm Page 18 Friday, July 1, 2016 10:5
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70131301
*70131301*
Printed in China
Please recycle.
motorola.com
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