Introducing the DTR550™ and DTR650™
Digital On-Site Two-Way Radios for Small
Business—Unique Combinations of Digital
Performance and Motorola Value
What would two-way radios have to
provide to be perfect for any customer’s
on-site operation? Perhaps the ability to
call specific groups of radios—or even
a single unit. Or coverage extended by
20%.* Or up to 45% longer operation
on a single charge.* Remarkably, you’ll
have all that productivity-enhancing
capability—and more—in the DTR550
and DTR650.
Your customers get many other benefits, too, including digital
audio quality—which stays loud and clear everywhere you
have coverage. And best of all, this pacesetting performance
is available without monthly fees or annual contracts, and at a
very affordable price.
The digital performance of the DTR550 and DTR650 enables
users to build bridges that expand the capabilities of individuals
and teams, enabling them to get the job done right, fast, and
safely. That’s powerful productivity!
* Coverage will vary based on terrain and conditions. All comparison claims made against Motorola
CP100/XU2600 analog radio models. High capacity battery used.
Making the Most of the Guide
DTR550DTR650
We created this brochure to help you learn
about Motorola digital on-site two-way
radios: the DTR550™ and DTR650.™ The
brochure has all the product information
you need, as well as suggestions on how
to market the radios to specific target
customers. We recommend you become
familiar with the key product points—and
the important features and capabilities of
these revolutionary products.
KE Y POI NTS
The DTR550 and DTR650 Digital On-Site Two-Way Radios:
• Use digital technology to provide benefits never before available
in on-site two-way radios. Most important is the ability to call
individual radios (digital one-to-one calling) and defined groups
of radios as well as all DTR SeriesTM radios within range
(digital one-to-many calling).
• Provide greater coverage than comparable analog radios.
• Provide greater operating time per charge than comparable
analog radios.
• Enable Short Message Service (SMS) text messaging.
• Are easily programmed—and support configuration cloning
via an optional cloning cable.
• Meet U.S. Military 810 C,D,E and F specifications and
Motorola standards for durability and reliability.
• Are affordably priced and offer exceptional value.
• Are backed by a limited one-year warranty.
• Are supported by a comprehensive assortment of marketing
materials to help you promote and present these radios to
your customers.
Contents
Markets, Decision Makers and Users Page 4–5
The Digital Difference Page 6–7
DTR550 and DTR650 Features Page 8–9
DTR550 and DTR650 Accessories Page 10–11
Marketing Support Page 12–13
DTR550 and DTR650 Specifications Page 14
3Motorola, Inc.3
Markets, Decision Makers
and Users
The digital performance of the DTR550™ and DTR650™ enables you to build bridges
that expand the capabilities of individuals and teams, enabling them to get the job
done right, fast, and safely. That means powerful productivity that’s perfect for:
ED UCATIO N
Maintaining order and enhancing student safety are priorities for any
school. DTR Series™ radios keep everyone in touch—from teachers
and administrators to crossing guards and maintenance personnel.
That enables a quick response to any situation, preventing small
problems from escalating into bigger ones.
MA NUFAC TUR ING
Success in industry depends on two things...efficiency and
responsiveness. Clear communication, often in noisy environments,
is essential to avoid downtime—and to enable the fastest response
to production problems or injuries. The DTR Series delivers. Its
rugged construction stands up to industrial environments and the
demands of overtime and multi-shift operations.
RE TAIL
Responsive service is essential to sales and customer satisfaction.
DTR Series radios make responsiveness easier to provide, whether
it’s an answer to a customer’s question, a price check, a clean-up
or an emergency. With clear, constant communication ensured, all
employees can make the most of their time.
PR OPE RTY M ANA GEM E NT
With DTR Series radios, building managers, maintenance
technicians, groundskeepers and security personnel can respond
fast to tenant needs or emergencies, minimizing costs and
enhancing tenant satisfaction.
HO SPI TALI TY
Excellent service and customer satisfaction are the keys to loyalty
and repeat business. DTR Series radios keep your staff connected,
from the front desk and concierge to event planners and maintenance personnel. That means a more productive staff and fast
response to guest needs, special events, spills and emergencies.
CO NST RUC TION
To keep any construction project on track, you need timely
coordination from management to foremen, subcontractors, and
individual tradespeople. DTR Series radios make it easy, helping
keep projects on schedule, avoid errors, meet deadlines and keep
costs on budget.
4
DTR Series™ Decision Makers
Target Market and Influencers Users
ED UCATIO NPrincipal, Assistant Principals, Teachers,
Directors, Supervisors, State Educational
Officials, Superintendents, Administrators
MA NUFAC TUR INGPlant Manager, Plant Director, Managers,
Supervisors, Superintendents, Foremen,
Operations Managers, Production Managers
HO SPI TALI TYOwners, Managers, Operations, Purchasing,
Security Managers, Telecom Managers,
Food and Beverage Management,
Maintenance/Housekeeping Operations
RE TAILOwners, President, General Manager,
District Manager, Store Managers,
Assistant Store Manager
Administrators, Principals, Teachers, Nurses,
Secretaries, Custodians, Maintenance Staff,
Security Staff, Crossing Guards, Coaching Staff,
Special Events Staff, Playground Supervisors,
Cafeteria and Hall Monitors
Foremen, Engineers, Supervisors, Secretaries,
Managers, Crew, Mechanics, Laborers,
Technicians, Shipping and Receiving, Assemblers,
Stockmen, Maintenance and Janitorial Crews
General Managers, Front Desk Clerks, Cashier,
Receptionist, Concierge, Bartenders, Bellhops,
Valets, Busboys, Housekeeping Staff, Custodians,
Night Supervisors, Security Personnel,
Groundskeepers, Pool Attendants, Restaurant Staff
Why Motorola Digital On-Site Two-Way
Radios Meet Customer’s Needs Best
Enhanced coverage, battery life, and audio quality aren’t the only advantages of
our new digital on-site two-way radios. No license is required to operate our 900
MHz units. And for enhanced security, we added Frequency Hopping Spread
Spectrum (FHSS) with 50 non-overlapping groups. Unlike analog radios, multiple
group communications can occur simultaneously on the same channel.
In addition to these overall benefits, you’ll be able take advantage of many
leading-edge operational features that were never available previously. And you’ll
soon wonder how you managed without them.
Because the digital technology of the DTR550™ and DTR650™ enables each
unit to have its own unique 11-digit identification, you get a new level of radio
communication versatility with these calling options:
DI GITA L ONE- TO- ONE C A LLI NG
Allows you to call and talk privately with a specific user’s radio. A private-call recipient can receive an
alert—either an audible or vibrating signal. And the recipient’s unit displays the caller’s ID.
DI GITA L ONE- TO- MAN Y C ALL ING
• Public group call—all other DTR Series™ radios on the same group ID and channel hear communications,
similar to analog radio operation.
• Private group call—enables you to program DTR Series radios to communicate with specific sets of
group members. Caller ID displays group identification.
Individual unit identification also enables:
• Call forwarding to other radio IDs—notify others that you’re unavailable and allow them to speak with
another contact for assistance.
• Transmit ID—receiving radios will display the radio ID of the transmitting unit and, if listed in the receiving
radio’s contact list, the transmitting unit’s radio name.
The DTR550 and DTR650 also feature:
• Short message service (SMS) text messaging—with ten preset messages (five on DTR550) for example,
“I’ll call you back in 5 minutes,” and support for keyed-in custom messages to meet more specific needs.
• Scroll list—can display frequently used group and private IDs for easiest access. You can also view
a recent-calls list, showing the source and target of the last 10 transmissions with time and date
information.
It all adds up to a superb combination of features for your convenience, management, and productivity all at
an extraordinary value.
6
DI G I TA L O NE - T O - O N E C A L L I NG
DI G I TA L O NE - T O - M A N Y C A L L I N G
Private Group Call
DI G I TA L O NE - T O - M A N Y C A L L I N G
Public Group Call
7Motorola, Inc.7
Digital On-Site Two-Way
Radio Features
AntennaVolume Controls
Audio Jack
Push-To-Talk (PTT) Button
Menu Key
Connect audio accessories
Option Keys
Use to select display options
Home Key
Use to exit the current menu
and return to the idle screen
Navigation Keys
Use to select members in
scroll list or scroll through
menu settings
Power Button
Accessory Connector
Use to connect non-audio
accessories or for plug-in charging
Press to turn on,
hold to turn off
Microphone
Shown 33% larger than actual size.
8
BO T H T HE D T R 5 5 0™ A N D D T R6 5 0™ F E AT U R E :
• 900 MHz ISM license-free band
• Frequency hopping spread spectrum (FHSS)
• Rugged, compact polycarbonate housing with rubber overmold
for comfort—5.2" H x 2.3" W x 1.4" D
• Meets military 810 C, D, E, and F specifications for shock,
vibration, water, dust and temperature extremes
• 2-pin audio accessory jack with captive connector cover
• Connector programming interface with captive
connector cover
• Full-graphic backlit display with contrast adjustment and
backlight timer
• Battery gauge
• Electronic on/off control
• Up/down electronic volume control
• Lithium ion battery with included desktop charger
• Swivel carry holster
• Public-group calling
• Private-group calling
• Private-call reception, return, origination, and audio/VibraCall®
vibration alert
• Private- and group-call name aliasing (via optional Mini Keyboard)
• Short Message Service (SMS) text messaging reception
and origination
• Preprogrammed messages for quick and easy response
The DTR650 is ideal for managers, as it provides the ability to
monitor, manage and program a group’s DTR550 radios. Its added
features include:
• High-capacity battery for up to 19 hours of operation per charge
(up to 14.5 hours for DTR550)
• One-hour charger (three-hour charger for DTR550)
• Up to 50 public groups (up to 20 for DTR550)
• Up to 20 private groups (10 for DTR550)
• Capability for up to 25 preprogrammed messages
(15 available and 5 preprogrammed on DTR550;
25 available and 10 preprogrammed on DTR650)
• Remote monitor and disable origination
• Over-the-air time and date update origination
Excellence in Design; Exceptional Durability
Rugged and reliable, the DTR550 and DTR650 digital on-site radios undergo
rigorous testing in the design process using U.S. Military 810 C,D,E and F
Standards—so you can rest assured they will hold up under demanding conditions.
These tests are designed to simulate the very harshest environments, including:
Blowing Rain
Steady rainfall and wind for 30 minutes on every surface
Salt Fog
48 hours of exposure
Shock
18 shocks with a minimum G force of 40 G each
Blowing Dust
Six hours of blowing dust on all surfaces
Vibration
Up to nine hours of exposure to vibration that simulates the rigors
that a radio could undergo while being carried or transported
Temperature Storage
Multiple hours of exposure to storage temperatures as low
as -67° F and as high as 160° F
9Motorola,Inc.99Motor ola, Inc.9
DTR550™/DTR650™ Accessories
Create a customized communication solution for your customers’ specific needs
with DTR Series™ radios and Motorola Original® Accessories.
Standard Package Includes:
• One DTR Series™ Digital On-Site Two-Way Radio
• Swivel Belt Holster
• Charger
• Drop-in Charging Tray
• Lithium Ion Battery
• Quick Reference Guide
• User’s Guide CD-Rom
AU D I O A C C E SS O R IE S
Lightweight Headset
with Boom Microphone
Part #53815
Ideal for fast-paced work
environments. Enables discreet
operation.
Remote Speaker
Microphone
Part #53862
Convenient way to speak and
listen without having to reach
for your Motorola two-way
radio. Clips on shirt or collar.
Earpiece with
Microphone
Part #53863
Fits over ear for clear reception
even in noisy areas.
Headset with Swivel
Boom Microphone
Part #53865
Ideal for noisy work areas or to
avoid disturbing those around
you. Convenient way to speak
and listen without having to
remove radio from its holster.
Earbud with Clip
Microphone and
Push-to-Talk (PTT)
Part #53866
For convenience and uninterrupted productivity. Push-to-talk
button activates microphone
when you’re ready to speak.
Earpiece with Inline
Push-to-Talk (PTT)
Microphone
Part #56517
Convenient earpiece enables
communication without
removing the radio from its
holster. Push-to-talk button
activates microphone when
you’re ready to speak.
Earpiece with Boom
Microphone
Part #56518
Convenient earpiece enables
communication without
removing the radio from
its holster.
10
HO L S TE R S & C A R R Y C AS E S
CO N N EC T I V I T Y
BAT T E R I E S & C H A RG E R S
DTR Series™ Holster
Part #53961
Replacement for the durable
holster that comes standard
with each DTR Series radio
purchased.
High Capacity Lithium
Ion Battery
Part #53964
High capacity rechargeable
battery provides up to 19 hours
of battery life per full charge.
Mini Keyboard
Part #NTN2074PA
Access options, update
contacts and enter commands
on your radio keyboard. Also
enables quick and easy text
messaging. (Radio not included)
Cloning Cable
Part #53968
Provides time-saving cloning
capability of all configurations
and user menu settings at the
touch of a button.
Vehicle Power Charger
Part #NNTN4679A
Conveniently plugs into a
standard vehicle cigarette
lighter port for remote charging.
Standard Capacity
Lithium Ion Battery
Part #53963
Have a spare battery ready
for when you need it.
Rechargeable battery provides
up to 14.5 hours of battery life
per full charge.
1-Hr Rapid Charger
Part #53969
Enables you to fully charge
your DTR Series radio
in 1 hour.
3-Hr Standard Charger
Part #NNTN4841A
Enables you to fully charge
your DTR Series radio
in 3 hours.
Replacement Drop-In
Charging Tray
Part #53962
An extra charger gives you even
more places to recharge—at
home, in the office, or while
traveling. Recharge your radio
wherever there is an electrical
outlet available.
Multi-Unit Charger
Part #53960
Allows drop-in charging
for up to six radios and/or
batteries from a single outlet
in three hours. This wall
mountable unit also provides a
central storage location for
radios at the end of a workshift.
11Motorola, Inc.11
Marketing Support
Marketing materials for the DTR550™ and DTR650™ are available to help present
and promote these new digital on-site two-way radios to your customers.
The marketing materials include an end user brochure, vertical-market brochures,
a sales presentation, photography and a variety of marketing programs to support
the DTR Series™ launch.
EN D U S E R B R OC H U R E
The end user brochure introduces the benefits of digital technology
and explains the new DTR Series features. The brochure includes
graphics that illustrate the DTR Series’ unique one-to-one and
one-to-many calling capabilities. We’ve reserved space on the back
for you to include dealer contact information. Brochures can be
ordered from the Literature Distribution Center (LDC) via MOL.
Part # – RD-EU/DTRBROCH
Cost – $1.00 each
100% Reimbursable through Co-op
VE R T I CA L - M A R K E T B R O C H U R E S
We developed six individual four-page vertical-market brochures
featuring the DTR550 and DTR650 radios. These brochures address
the education, manufacturing, hospitality, retail, construction and
property management markets. You can order these brochures from
the Literature Distribution Center (LDC) via MOL.
Part #s:
Education RD-DTR/EDUCATION
Manufacturing RD-DTR/MANUFACT
Hospitality RD-DTR/HOSPITALITY
Retail RD-DTR/RETAIL
Construction RD-DTR/CONSTRUCT
Property Management RD-DTR/PRPTYMGMT
Cost – $0.50 each
100% Reimbursable through Co-op
DE A L ER B R O CH U R E
For your convenience, you may order additional copies of this
dealer brochure.
Part # – RD-DLR/DTRBROCH
Cost – $1.50 each
100% Reimbursable through Co-op
12
DT R S E R I E S ™ L A U N C H K I T
This comprehensive launch kit binder serves as a one-stop shop
for all DTR Series launch materials. Included in the kit are: CD-ROM
with print advertising artwork, logos, radio images, application images
and accessory images. Also included are the sales presentation,
media schedule, examples of the Motorola DTR Series print
campaign, and a dynamic flash presentation. You can order these
launch kits from the Literature Distribution Center (LDC) via MOL.
Part # – RD-DTRLAUNCHKIT
Cost – $15.00 each
100% Reimbursable through Co-op
SA L E S P R E S EN TAT I ON
This comprehensive PowerPoint® presentation is ideal to share
with customers and may be presented electronically or by using the
laminated flip chart presentation. Full-color slides present the radios
and highlight all the features and benefits. The electronic version of
the presentation is included on the launch kit CD-ROM.
DT R S E R I E S P O S T E R
Ideal for generating excitement and to help promote the DTR
Series. Posters may be ordered by calling 1-800-252-8825. Ask for
a Motorola Customer Service Representative. Or order your poster
online at http://www.motorolashowroom.biz
Part # – 801919006
Cost – $6.00 each
100% Reimbursable through Co-op
PH O T O R E S O UR C E S
Product and application photography for the DTR550™ and DTR650™
is available to support your marketing efforts or camera-ready
advertisements. Motorola makes it easy. We have provided you
with a CD-ROM of ads and photos. Or check the photos out online.
Simply visit http://lincolncreative.com/MotoPhoto and select the
photos that best meet your needs. Please note that a broadband
Internet connection (rather than a dial-up line) is recommended for
faster downloading.
13Motorola, Inc.13
DTR550™/ DTR650™ Specifications
GE N E RA L S P EC I F IC AT IO N S
Frequency 900 MHz ISM FHSS
Contact List Capacity 100 (Shared Group/Private)
Default Programming 5 Public Groups
Power Supply 3.8V ± 0.4V
Dimensions 132.3mm H x 57.2mm W x 35.4mm D
(5.2” H x 2.3” W x 1.4” D)
Weight:
with 1200 mAH Li-Ion Battery 200.2g (7.1oz.)
with 1500 mAH Li-Ion Battery 205.7g (7.3oz.)
Average Battery Life @ 5-5-90 Duty Cycle:
with 1200 mAH Li-Ion Battery 14.5 Hrs.
with 1500 mAH Li-Ion Battery 19 Hrs.
FCC Designation AZ489FT5842
IC Designation 109U-89FT5842
RE C E IV E R S PE C I F I C ATI O N S
Sensitivity: (3% BER Sensitivity) -125 dBm
Frequency Stability: (-30º C to +60º C) ± 0.0005% (± 5PPM)
Spur Rejection 55 dB
Blocking Immunity:
Interferer from ±500 KHz to ±1 MHz 75 dB
Interferer from ±1 MHz to ±15 MHz 80 dB
Audio Output @ < 5% Distortion 1W
TR A N SM I T T E R S P EC I F I C AT I O N S
RF Output 1W
Channel Spacing 50 kHz
Frequency Stability: (-30º C to +60º C) ± 0.0005% (± 5PPM)
Spurs/Harmonics 500 uV/m ( 3m)
Audio Response:
(from 6 dB/oct.Premphasis, 300 to 30000 Hz) +1, -3 dB
Audio Distortion
@ 1000 Hz, 60% Rated Max. Dev. <3%
TX ACCPR -50 dBc
FCC Modulation 8-level FSK 900 MHz ISM FHSS
AC CEL ERAT ED LI FE TES T
Motorola’s Accelerated Life Test (ALT) is a developmental process of rigorous laboratory testing that
simulates years of field use. Motorola has a firm commitment to quality and reliability. These radios have
been designed, manufactured, and tested to achieve high levels of component and workmanship quality.
Motorola radios are designed to minimize costly repairs and downtime.
All specifications subject to change without notice.
14
Motorola—A Name You Know and Trust
For more than 75 years, Motorola has been a leader in creating state-of-the-art wireless communications
for people like you. The DTR550™ and DTR650™ digital on-site two-way radios uphold that superior
standard. And each radio (and radio accessory) is backed by a limited one-year warranty. So when you
select the DTR550 or DTR650 radio, you’ll experience the same exceptional quality you’ve come to
expect from all Motorola products.
Motorola, Inc.
Radio Products and Services Division
1313 E. Algonquin Road
Schaumburg, Illinois 60196
Phone: 1-800-422-4210
TTY: 1-800-522-5210
Fax: 1-800-622-6210
U.S. Federal Government customers:
Phone: 1-800-826-1913