Page 1
PROFESSIONAL DIGITAL TWO-WAY RADIO
DTR600/DTR700
LIMITED KEYPAD PORTABLE RADIO
USER GUIDE
June 2018
MN004869A01-AA
*MN004869A01*
©
2018 Motorola Solutions, Inc. All rights reserved.
en-US
fr-CA
Page 2
Contents
Product Safety and RF Exposure Compliance...............5
Acoustic Safety....................................................5
Introduction.....................................................................6
Package Contents............................................... 6
Notice to Users (FCC and Industry Canada)..................7
Batteries and Chargers Safety Information.................... 8
Operational Safety Guidelines.............................8
Chapter 1: Radio Overview.......................................... 10
Parts of The Radio.............................................10
Radio Specifications.......................................... 11
Status Indicators................................................12
Display Icons.......................................... 12
Tones......................................................12
Audio Tones.................................12
Indicator Tones............................ 13
Battery Features................................................ 13
About Li-Ion Battery................................ 13
Battery Recycling and Disposal.............. 14
Installing the Li-Ion Battery..................... 14
Removing the Li-Ion Battery................... 16
Holster.................................................... 18
Power Supply, Adapter, and Drop-In
Tray Single Unit Charger (SUC)............. 18
Battery Life..............................................19
Battery Status Information...................... 19
Charging with the Drop-In Tray Single
Unit Charger (SUC)................................ 19
Charging a Stand-Alone Battery............. 20
Estimated Charging Time....................... 21
Charging a Radio and Battery using a
MUC........................................................21
LED Indicator of Chargers...................... 22
Chapter 2: Getting Started........................................... 23
Turning the Radio On or Off.............................. 23
Adjusting Volume...............................................23
Checking Battery Status.................................... 23
Browsing and Selecting Channels.....................24
Programmable Button Options.......................... 24
Talk Range........................................................ 24
Chapter 3: Radio Call Features....................................25
Talk Permit Tone (TPT)..................................... 25
English
2
Page 3
Canceling Queues............................................. 25
Private Reply..................................................... 25
Starting a Private Reply.......................... 25
Direct Call.......................................................... 26
Making a Direct Call................................26
Private Reply and Direct Call Frequently
Asked Questions............................................... 27
Private Call........................................................ 29
Making Private Calls............................... 29
Group Call......................................................... 30
Making Group Call.................................. 30
Call All Available................................................30
Starting Call All Available........................31
Page All Available..............................................31
Starting Page All Available..................... 32
Ending a Call..................................................... 32
Chapter 4: Advanced Features.................................... 33
Contact List........................................................33
Adding New Contacts............................. 33
Editing Contacts......................................33
Deleting Contacts................................... 34
Call Log............................................................. 34
Viewing Call Log Details......................... 34
Deleting Call Log.................................... 34
Storing Call Log...................................... 35
Chapter 5: Advanced Setting....................................... 36
Power Save Mode............................................. 36
Enabling Power Save Mode................... 36
Setting the Non-Interference or Privacy
Feature.............................................................. 36
Configuring the Programmable Button.............. 37
Selecting Home Channel...................................37
Resetting to Factory Defaults............................ 37
Radio Factory Default Settings............... 38
Chapter 6: Radio Settings............................................ 39
Adjusting Display Brightness............................. 39
Setting Backlight Timer......................................39
Setting Menu Timer........................................... 39
Enabling All Tones.............................................40
Enabling Vibrate................................................ 40
Enabling Keypad Tone...................................... 40
Enabling Power Up Tone...................................40
Selecting Mic Gain for Radio............................. 41
Selecting Mic Gain for Accessory......................41
English
3
Page 4
Setting Languages.............................................41
Selecting Configuration Channel List................ 41
Chapter 7: Customer Programming Software (CPS)... 43
Programming the Radio to CPS........................ 43
CPS Basic Menu Instructions............................ 43
Chapter 8: Cloning Radios........................................... 50
Cloning Mode.................................................... 50
Cloning with a MUC (Optional Accessory)........ 51
Cloning Radio using the Radio to Radio (R2R)
Cloning Cable (Optional Accessory)..................53
What To Do If Cloning Fails...............................54
Cloning the Wireless PROFILE ID Number ......55
Chapter 9: Troubleshooting..........................................56
Symptoms and Solutions...................................56
Chapter 10: Use and Care........................................... 61
Maintenance...................................................... 61
Chapter 11: Motorola Solutions Limited Warranty for
the United States and Canada..................................... 63
What Does this Warranty Cover........................ 63
Products and Accessories................................. 63
Exclusions......................................................... 64
Software............................................................ 65
Who is Covered?............................................... 65
How to Obtain Warranty Service or Other
Information.........................................................65
Patent Notice..................................................... 66
Export Law Assurances.....................................66
Appendix A: Accessories..............................................67
English
4
Page 5
Product Safety and RF
Exposure Compliance
CAUTION:
Before using this product, read the Product Safety
and RF Exposure booklet enclosed with your radio
which contains important operating instructions for
safe usage and RF energy awareness and control
for Compliance with applicable Standards and
Regulations.
For a list of Motorola Solutions-approved antennas,
batteries, and other accessories, visit the following
web site:http://www.motorolasolutions.com
Acoustic Safety
CAUTION:
Exposure to loud noises from any source for
extended periods of time may temporarily or
permanently affect your hearing. The louder the
radio volume, the less time is required before your
hearing can be affected. Hearing damage from loud
noises is sometimes undetectable at first and can
have a cumulative effect.
To protect your hearing:
• Use the lowest volume necessary to do your job.
• Increase the volume only if you are in noisy
surroundings.
• Reduce the volume before connecting headset or
earpiece.
• Limit the amount of time you use headsets or earpieces
at high volume.
• When using the radio without a headset or earpiece, do
not place the radio speaker directly against your ear.
• If you experience hearing discomfort, ringing in your
ears, or speeches that are muffled, you should stop
listening to your radio through your headset or earpiece,
and have your hearing checked by your doctor.
English
5
Page 6
Introduction
This user guide covers the operation of your radios.
This radio is a product of Motorola Solutions' 80 plus years
of experience as a world leader in the designing and
manufacturing of communications equipment. This series
provides cost-effective communications for businesses
such as retail stores, restaurants, schools, construction
sites, manufacturing, property and hotel management, and
more. Motorola Solutions professional two-way radios are
the perfect communications solution for all modern fastpaced industries.
Your dealer or system administrator may have customized
your radio for your specific needs. Check with your dealer
or system administrator for more information.
NOTICE:
Read this user guide carefully to ensure that you
know how to properly operate the radio before use.
For product-related questions, contact: 1-800-448-6686 or
visit us at: http://www.motorolasolutions/DTR600 and http://
www.motorolasolutions/DTR700.
Package Contents
The following list encompasses the package content
available:
• Radio
• Holster
• Lithium-Ion Battery
• Power Supply
• Quick Reference Guide
• Drop-in Tray Charger with Power Adapter
• Product Safety & RF Exposure Booklet
English
6
Page 7
Notice to Users (FCC and
Industry Canada)
The business two-way radios operate in the license-free
900 MHz ISM Band (902 – 928 MHz) and are subject to the
Rules and Regulations of the Federal Communications
Commission (FCC).
This device complies with Part 15 of the FCC rules and
Industry Canada's license-exempt RSS's per the following
conditions:
• This device may not cause harmful interference.
• This device must accept any interference received,
including interference that may cause undesired
operation.
• Changes or modifications made to this device, not
expressly approved by Motorola Solutions, could void
the authority of the user to operate this equipment.
To comply with FCC/IC requirements, transmitter
adjustments should be made only by or under the
supervision of a technically qualified person to perform
transmitter maintenance and repairs. Replacement of any
transmitter component such as crystal, semiconductor, and
other that are not authorized by the FCC/IC equipment
authorization for this radio violates FCC/IC rules.
NOTICE:
Use of this radio outside the country where it was
intended to be distributed is subject to government
regulations and may be prohibited.
English
7
Page 8
Batteries and Chargers
Safety Information
This document contains important safety and operating
instructions. Read these instructions carefully and save
them for future reference. Before using the battery charger,
read all the instructions and cautionary markings on:
• the charger
• the battery
• the radio attached with battery
• To reduce risk of injury, charge only the rechargeable
Motorola Solutions-authorized batteries. Charging the
other batteries may cause explosion, personal injury,
and damage.
• Use of accessories not recommended by Motorola
Solutions may result in fire, electric shock, or injury.
• To reduce damage to the electric plug and cord, pull by
plug rather than the cord when disconnecting the
charger.
• An extension cord should not be used unless
necessary. Use of an improper extension cord may
result in fire and electric shock. If an extension cord
must be used, make sure that the cord size is 18 AWG
for lengths up to 100 ft (30.48 m), and 16 AWG for
lengths up to 150 ft (45.72 m).
• Do not operate the charger if it has been broken or
damaged in any way. Take it to any qualified Motorola
Solutions service representatives.
• Do not disassemble the charger; it is not repairable and
replacement parts are not available. Disassembly of the
charger may result in risk of electrical shock or fire.
• To reduce risk of electric shock, unplug the charger from
the AC outlet before attempting any maintenance or
cleaning.
Operational Safety Guidelines
• Turn off the radio while charging.
• The charger is not suitable for outdoor use. Use only in
dry locations/conditions.
• Connect charger to an appropriately fused and wired
supply of the correct voltage (as specified on the
product only).
• Disconnect charger from line voltage by removing main
plug.
English
8
Page 9
• Connect the equipment to an outlet which is easy to
access and near.
• For equipment using fuses, replacements must comply
with the type and rating specified in the equipment
instructions.
• Maximum ambient temperature around the power
supply equipment must not exceed 40 °C (104 °F).
• Power output from the power supply unit must not
exceed the ratings stated on the product label located at
the bottom of the charger.
• Make sure the cord is not stepped on, tripped over,
subjected to water, damage or stress.
English
9
Page 10
Radio Overview
This chapter explains the buttons and functions to control
the radio.
Parts of The Radio
This chapter explains the buttons and functions to control
the radio.
1
2
3
4
5
12
11
10
9
8
7
6
13
Table 1: Parts of the Radio
Label Item Description
1 Antenna Provides the needed RF
amplification when transmitting or receiving.
2 Push-To-Talk
(PTT) button
Press to execute voice operations.
3 Volume Up/
Down Control
buttons
Press to adjust the volume
level and to mute the radio.
4 Programma-
ble button
These buttons are field
programmable by using
the Customer Programming Software (CPS).
5 P1 button Press to select Info of the
radio.
6 Menu/OK but-
ton
Press to enter Menu and
to confirm selection.
7 4-Way Naviga-
tion button
Press to toggle to the left/
right/up/down of the selections available in the
menu.
English
10
Page 11
Label Item Description
8 Home/Back
button
Press to cancel and return
to a previous menu level;
press and hold to return to
Home screen.
9 P2 button Press to view the contacts
set in the radio.
10 Display A display that provides vis-
ual information about radio
features.
11 Speaker Outputs all tones and au-
dio that are generated by
the radio (for example,
keypad tones and voice
audio).
12 Power button Press to turn on and off
your radio.
13 Audio Acces-
sory Connector
Used to connect compatible audio accessories.
Radio Specifications
The radio model is printed on the back of the radio with the
following information.
Table 2: Radio Specifications
Model
Fre-
quency
Band
Trans-
mit
Power
(Watts
)
Number of
Channels
Antenna
DTR600
ISM 900
MHz
1 30
Removable
DTR700
ISM 900
MHz
1 50
Removable
English
11
Page 12
Status Indicators
This chapter explains the status indicators and audio tones
used in the radio.
Display Icons
Your radio display shows radio status and menu entries.
The following are the icons that appear on the radio
display.
Table 3: Display Icons
Mute Mode
Mute Mode is enabled and speaker is
muted.
Tones Disable
Tones are turned off.
Vibrate
Vibrate mode is enabled.
Mini Negative Notice
Failed action taken.
Mini Positive Notice
Successful action taken.
Tones
The following are the tones that sound through on the radio
speaker.
High Pitched Tone
Low Pitched Tone
Audio Tones
Audio tones provide you with audible indications of the
status, or response to data received on the radio.
Continuous Tone
A monotone sound. Sounds continuously until
termination.
English
12
Page 13
Periodic Tone
Sounds periodically depending on the duration set by
the radio. Tone starts, stops, and repeats itself.
Repetitive Tone
A single tone that repeats itself until it is terminated by
the user.
Momentary Tone
Sounds once for a short duration set by the radio.
Indicator Tones
Indicator tones provide you with audible indications of the
status after an action to perform a task is taken.
Positive Indicator Tone
Negative Indicator Tone
Battery Features
The radio comes with standard Lithium-Ion (Li-Ion)
batteries.
NOTICE:
Batteries with different capacities and operational
life may be available in the future.
About Li-Ion Battery
The radio comes with a rechargeable Li-Ion battery. This
battery should be fully charged before initial use to ensure
optimum capacity and performance.
Battery life is determined by several factors. The critical
ones are overcharging of batteries and the average depth
of discharge each cycle. Typically, the greater the
overcharge and the deeper the average discharge, the
fewer cycles a battery will last. For example, a battery
which is overcharged and discharged 100% for several
times a day, lasts fewer cycles than a battery that
overcharges less and is discharged to 50% per day.
Battery with minimal overcharge and has an average of
25% discharge, lasts even longer.
Motorola Solutions batteries are designed specifically to be
used with a Motorola Solutions charger and vice versa.
English
13
Page 14
Charging batteries with non-Motorola Solutions equipment
may lead to battery damage and void the battery warranty.
Whenever possible, maintain the battery temperature to
77 °F (25 °C) (room temperature). Charging a cold battery
(below 50 ° F [10 °C]) may result in leakage of electrolyte
and ultimate failure of the battery. Charging a hot battery
(above 95 °F [35 °C]) results in reducing discharge capacity
and affecting the performance of the radio. Motorola
Solutions rapid-rate battery chargers contain a
temperature-sensing circuit to ensure that batteries are
charged within the temperature limits stated above.
Battery Recycling and Disposal
Li-Ion rechargeable batteries can be recycled. However,
recycling facilities may not be available in all areas. Under
various U.S. state laws and the laws of several other
countries, batteries must be recycled and cannot be
disposed of in landfills or incinerators. Contact your local
waste management agency for specific requirements and
information in your area. Motorola Solutions fully endorses
and encourages the recycling of Li-Ion batteries.
In the U.S. and Canada, Motorola Solutions participates
inthe nationwide Call2Recycle program for battery
collectionand recycling. Many retailers and dealers
participate in thisprogram.For the location of the drop-off
facility closest to you,access Call2Recycle's Internet web
site at https://www.call2recycle.org/ or call 1-800-8BATTERY. This internet site and telephone number also
provide otheruseful information concerning recycling
options forconsumers, businesses, and governmental
agencies.
Installing the Li-Ion Battery
NOTICE:
Ensure the position of the battery flap attached is on
top of the battery when installing the battery.
1 Align the battery contacts with the contacts inside
the battery compartment. Insert the contact side of
the battery first. Gently push the battery into place.
English
14
Page 15
1
2
2 To attach battery cover, align it in place and slide the
battery latch until it snaps into place.
2
1
3 Slide battery latch into lock position.
English
15
Page 16
3
Removing the Li-Ion Battery
The following steps explain how a Li-Ion battery is
removed.
Ensure that the radio is turned off.
1 Move the battery latch to the unlock position.
1
2 To remove the battery cover, lift the battery cover up.
English
16
Page 17
2
1
3 To remove the battery, lift the battery up from the
battery compartment.
1
2
English
17
Page 18
Holster
The following steps explain how to use a holster.
1 To insert the radio into the holster, press the radio
against the back of the holster until the hooks on the
holster are inserted in the top recesses of the
battery.
2 To remove the radio from the holster, detach the
hooks of the holster from the top recesses of the
battery using the top tab and slide the radio out from
the holster.
Power Supply, Adapter, and Drop-In
Tray Single Unit Charger (SUC)
The radio is equipped with one power supply, one adaptor,
and one SUC.
Figure 1: Charging with SUC
English
18
Page 19
Battery Life
The battery lasts longer when Battery Save feature is set to
on (enabled by default).
Table 4: Li-Ion Battery Life
Battery Type Battery Save
OFF
Battery Save
ON
Standard 10.0 – 12.0
Hours
Up to 14 hours
NOTICE:
Battery life is estimated based on 5% transmit/5%
receive/90% standby standard duty cycle.
Battery Status Information
Battery status icon displays on the top left of the radio
screen.
Table 5: Battery Status
Battery Status Battery Level Battery Icon
Battery high 71%–100%
Battery medium 41%–70%
Battery low 11%–40%
Battery very low 0%–10%
Battery critical
1
0%
NOTICE:
Battery Saver is enabled by default.
Charging with the Drop-In Tray Single
Unit Charger (SUC)
The radio comes with a standard power supply and a SUC.
Turn off the radios before charging and charge best in
room temperature.
1
When the battery is on a critical level, a periodically alert tone sounds.
English
19
Page 20
1 Place the SUC on a flat surface.
2 Insert the connector of the power supply into the port
on the side of the SUC.
3 Plug the AC adapter into a power outlet.
4 Insert the radio into the SUC with the front of the
radio facing the LED of the SUC. Ensure the radio is
securely inserted all the way into the charger.
NOTICE:
To perform CPS programming, your radio
needs to be turned on before placing into the
SUC.
The red LED on the SUC illuminates to indicate that
the battery is charging.
Charging a Stand-Alone Battery
Insert the battery into the charging pocket with the
front of the battery facing the LED of the Single Unit
Charger (SUC).
1
2
The charger LED flashes a few times to indicate the
current battery charge when the radio is inserted in
the tray rails. The light on the charger is red to
English
20
Page 21
indicate that the battery is charging and turns green
indicates the battery is fully charged.
Estimated Charging Time
The following table provides the estimated charging time of
the battery. For more information, see Accessories on page
67.
Table 6: Estimated Charging Time
Charging Solutions Estimated Charging
Time
Standard Battery
Standard
≤ 3.50 Hours
Charging a Radio and Battery using a
MUC
The Multi-Unit Charger (MUC) is an optional accessory and
it has six charging pockets, which allows charging up to six
radios or batteries. The batteries can be charged together
with or without the radios or placed in the MUC separately.
NOTICE:
Turn off the radios before charging and it is best to
charge at room temperature.
1 Place the MUC on a flat surface.
2 Insert the power cord plug into the dual pin
connector at the bottom of the MUC.
3 Connect the power cord into an AC outlet.
English
21
Page 22
4 Insert the radio or battery into the charging pocket
with the front of the radio or battery facing the LED of
the MUC.
The charger LED flashes a few times to indicate the
current battery charge when the radio is inserted in
the tray rails. The light on the charger is red to
indicate that the battery is charging and turns green
indicates that the battery is fully charged.
LED Indicator of Chargers
The following table explains the LED Indicator shown on
the chargers during that status.
Table 7: Indicators
Status LED Indicator Comments
Power On
Green for approximately one second
-
Charging Steady red -
Status LED Indicator Comments
Charged Steady green -
Error
2
Fast-blinking red -
Standby
3
Slowly blinking
amber
-
Battery Level
Status
Blink red one time Battery low
Blink amber two
times
Battery medium
Blink green three
times
Battery high
If there is no LED Indication:
• Check if the radio with battery, or the battery alone, is
inserted correctly.
• Ensure the power supply cable is securely plugged into
the charger socket using an appropriate AC outlet and
there is power to the outlet.
2
Normally, re-positioning the battery pack will correct this issue.
3
Battery temperature is too warm or too cold or wrong power voltage is used.
English
22
Page 23
Getting Started
This section helps you to get familiar with the basic
operation of the radio.
Turning the Radio On or Off
• To turn on the radio, press and hold the Power button
until the radio vibrates and the display shows Motorola
Logo.
• To turn off the radio, press and hold the Power button
(~3 seconds) until the power down screen is shown and
the power down tone is heard.
Adjusting Volume
• Press the (+) button to increase the volume, or the (-)
button to decrease the volume,
• To mute, press, and hold the (-) button (~2 seconds)
and the display shows Mute icon.
• To unmute, press, and hold the (-) button (~2 seconds)
and the radio restores the previous volume.
• To maximize the volume, press and hold the (+) button
(~2 seconds). The volume scrolls up fast to maximum
volume. You hear the volume beeps increment as the
volume increases.
NOTICE:
• Do not hold the radio too close to the ear when
the volume is high or when adjusting the volume.
There are 16 increments of volume. As the (+)/(-)
buttons are pressed, you hear a beep at the
current volume level. If device is receiving during
volume interaction, received audio is heard at
the new volume instead of beeps.
• When using radio with earpiece, make sure to
adjust the radio volume to the lowest volume
before putting on the earpiece. For more
information, refer to Acoustic Safety on page 5.
Use only Motorola Solutions approved
accessories. For more information, refer to
Accessories on page 67.
Checking Battery Status
Short press the Power button to check the battery status.
For more information, refer to Battery Status.
The following table describes the icons:
English
23
Page 24
NOTICE:
The four levels available for battery status are: High,
Medium, Low, and Critical.
Browsing and Selecting Channels
To select a channel, press the Up or Down button
on the home screen.
Programmable Button Options
The programmable button comes pre-programmed with the
Private Reply Feature.
By using Customer Programming Software (CPS) or the
Advanced Settings feature in your radio, you can also
configure the programmable button to allow other call
features such as Page All Available, Call Available, Direct
Call, and Mute. You can also configure to disable these
options.
For more details on how to configure the Programmable
Button, refer to Advanced Settings or CPS.
Talk Range
You can communicate with a radio or a group of radios with
the same configuration.
Table 8: Talk Range
Model Steel or Concrete
Industrial Build-
ings
Multi-Level
Buildings
ISM 900
MHz
Up to 350,000 ft² Up to 30 floors
Channel
Current channel that your radio is using, depending on
radio model.
Profile ID Number
The default Profile ID number for all radios is 0000.
All radios in your group (independent channels that
users are assigned to) use the same Profile ID number.
To avoid interference from other users using the default
0000, customize your group Profile ID number.
To change the group Profile ID number, refer to the
Advanced Settings.
English
24
Page 25
Radio Call Features
This chapter explains all radio call features available in this
radio.
Talk Permit Tone (TPT)
Talk Permit Tone (TPT) is a quick distinctive double beep
tone that sounds after you press the PTT button, indicating
the channel is free to talk.
TPT is useful in ensuring orderly communications by
preventing radios from transmitting over ongoing
conversations.
NOTICE:
To ensure that your words are not cut off, always
wait for the TPT before you start to speak.
Canceling Queues
To exit queue mode, long press Programmable
button.
A tone sounds. Your radio exits queue mode and
returns to the home screen.
Private Reply
This radio Top button is programmed by default as “Private
Reply”. Push the Top button to capture the radio ID of the
person currently talking to your group and right after the
transmission is over, push the PTT button to talk privately
to that person.
Private Reply helps users free the radio channel from
unnecessary back and forward chatter by allowing two
people to instantly connect privately after a group
transmission is over.
Starting a Private Reply
The Programmable button is set to Private Reply feature
by default. This feature allows two people to instantly
connect privately after a group transmission is over.
NOTICE:
There is a channel Hangtime after a Private
transmission. By default, the Hangtime is set to 10
seconds.
English
25
Page 26
1 To initiate a Private Reply, press the Programmable
button during a group call.
The display shows Private Reply On.
2 After a group call, press PTT button to call privately.
The display shows Private Reply.
3 Wait for the Talk Permit Tone to end and speak.
Direct Call
The Direct Call Feature allows a user to call another predetermined user that has been mapped into the radio
Programmable button one-on-one privately (this feature
needs to be pre-programmed via CPS*).Users also have
the option to assign the Direct Call feature to any radio
channel instead of the Programmable button.This allows
the radio Programmable button to be available for other
radio features (for example: Private Reply or Mute) and
Direct Call to be set up in a special channel. (You can set
up different direct calls in different channels).
NOTICE:
To set up the Direct Call function for the first time in
your radio, (either Programmable button or to a
specific channel) you need to use the CPS
(Customer Programming Software) which is
available for free download at http://
www.motorolasolutions.com. Once in the CPS, you
must read and upload the radio IDs (identified in
CPS as “privates”) into the CPS in order to enable
Direct Call and assign direct calls to specific radios.
For more information refer to Customer
Programming Software.
Making a Direct Call
To initiate Direct Call, you must configure in Customer
Programming Software (CPS) or Radio Advanced Setting
Menu and select the Private Contact as a target radio.
1 Press Programmable button during hang time.
The display shows Direct Call Queue message
and that you are in queue.
English
26
Page 27
2 When you hear the distinctive Private Talk Permit
Tone (TPT), press PTT button to reply.
The display shows a Private Call icon and Direct
Call.
Private Reply and Direct Call
Frequently Asked Questions
1 Question: If I change my mind and want to exit the
request for Private Call (or I pressed the
Programmable button by mistake), how do I get out of
the “private queue” status?
Answer: Long press the Programmable button. The
radio exits the private queue request and the radio
sounds an end tone, returning you to radio normal
status.
2 Question: What happens if two people (for example user
A and C) press their Programmable button at the same
time to Private Reply or Direct Call User B?
Answer: Pressing the Programmable button only
queues the radio B ID; therefore, there is no issue if two
people press the Programmable button at the same
time. The issue occurs when these two people press the
PTT button at the same time to talk privately to B. Then,
whoever presses the PTT button faster gets to talk
privately to B. The other user hears a “busy” or rejection
tone.
3 Question: What happens if a person Private Reply or
Direct Call User B, but User B does not want to engage
in the Private conversation?
Answer: The nature of the radio communication is to
allow instant communication without the option to
decline radio calls. Therefore, if you are concerned
about users disrupting group communications or
misusing the Private Reply or Direct Call features, make
sure that these features are enabled only on authorized
radio users.
4 Question: I pressed the Private Reply button but nothing
happened (for example, Programmable button and
instead the radio gives out a busy tone.
Answer: It can be due to different causes such as the
Programmable button is disabled or the radio could not
store the radio ID you wanted to reply to (this is if the
Programmable button was pressed outside the four
seconds Group Hang Time).
5 Question: What happens if I want to Private Reply to a
person that just finished talking?
English
27
Page 28
Answer: The radios allow for “Group Hang Time”
(around four seconds) for you to be able to Private
Reply to someone who had just finished talking. Push
the Programmable button within the hang time window
and you hear you hear the distinctive Private Talk
Permit Tone (TPT).You can then press the PTT button
to talk privately.
6 Question: How exactly does Private Reply work?
Answer: When you press the radio Programmable
button while User B is talking, your radio “captures” the
ID of radio B. Once user B finished talking and you
press the PTT button, your radio calls radio B privately.
7 Question: What happens if I want to end the call during
a Private Call or Direct Call conversation?
Answer: If you are the user who initiated the Private
Reply or Direct Call, you can end the call by long
pressing the Programmable button. However, if you are
the call receiver, you have to wait for the radio to time
out (i.e. no communications detected for more than 10
seconds) OR change the channel.
8 Question: I pressed the Programmable button to queue
to talk privately to the last person transmitting, but when
the user finished talking and I push the PTT button to
talk, the radio gave me a busy tone or other strange
tones and I could not initiate my conversation.
Answer: It is likely there are other users who were
waiting as well to talk to the last person transmitting and
someone else pressed the PTT button before you,
giving you a busy or error tone. Another reason is that
the last person transmitting has gone out of
transmission range.
9 If I press the Programmable button (either for Private
Reply or Direct Call) and I forgot that I wanted to talk
privately and I did not push the PTT button:
• Question: Would I be still able hear the group
conversations in my channel if I do not press the
PTT button?
Answer: Yes, you should be able to still hear
conversations in your channel.
• Question: How long do I have to talk privately to
User B?
Answer: There is no time restriction on how long you
can take to press the PTT button to talk privately to
user A, as long as the display shows a Private Reply
icon and Private Reply.
• Question: Does the radio gives me any alert to know
that I am in still in the private queue mode?
English
28
Page 29
Answer: Yes. While waiting in queue to talk privately,
you will receive a call reminder tone after 1 minute of
being in queue, followed by another reminder tone 4
minutes after that. No other reminder is heard
afterwards, but you remain in queue until Private
Reply mode is exited.
• Question: How do I respond to group conversation if
I have already pushed the Programmable Button
(for either Private Reply or Direct Call) ?
Answer: Long Press the Programmable button to
exit the private queue mode and press the PTT
button to reply to the group call.
10 Question: What happens if I am in queue to talk
privately, then the person that was transmitting finished
talking and I press the PTT button to talk?
Answer: The radio lets you know you are ready for a
private communication by playing a distinctive Talk
Permit Tone. This prompts from the radio need to
happen to ensure there is a private communication
established. If you do not have this prompt, it means
that you do not have private communication established
and you need to try again.
11 Question: How do I know when the radio is no longer in
Private Mode conversation?
Answer: You are no longer in a private conversation if
the radio sounds an end tone.
NOTICE:
Remember that the Private Reply and the Direct
Call time out after 10 seconds of inactivity in
which both users are sent back to the group call
mode.
Private Call
A private call is a call from an individual radio to another
individual radio.
When you receive a private call, your radio display shows
the call icon, call type, and the contact alias or contact ID.
Making Private Calls
1 To call a private contact, press P2 → Contact Alias/
Contact ID → PTT.
The display shows the call icon, call type, and the
contact alias or contact ID.
2 Wait for the Talk Permit Tone to end and speak into
the microphone.
English
29
Page 30
NOTICE:
If you receive a busy tone and your radio
display shows Call Failed, the channel is
either not available, busy, or there are no
users reachable within transmission range.
3 Release the PTT button to listen.
Group Call
A group call is a call to or from a group of users.
There are three types of Group Call:
• Profile ID Group
• Public Group
• Private Group
To receive or make calls to a group, configure your radio as
part of the group. When the caller group ID matches the
configured group ID in your radio, you successfully receive
a group call. When the group IDs do not match, your radio
ignores the group call request.
Making Group Call
1 To call a group, press P2 → Contact Alias/Contact
ID → PTT.
The display shows the call icon, call type, and the
contact alias or contact ID.
2 Wait for the Talk Permit Tone to end and speak into
the microphone.
NOTICE:
If you receive a busy tone and your radio
display shows Call Failed, the channel is
either not available, busy, or there are no
users reachable within transmission range.
3 Release the PTT button to listen.
Call All Available
This feature is useful for users with more than one or two
channels.
Call All Available feature allows the ability to communicate
a message to all available radio users at once in a
temporary “super channel group”, without having to change
English
30
Page 31
through each channel individually. Call All Available is a
group call to all users available in different channels and
users who are not currently tied up in an on-going radio
conversation4.
Any user who wants to respond to a Call All Available
transmission can do so the same way they do when talking
on a standard group conversation (by pressing the PTT
button before talking).
If someone initiates a Call All Available transmission, all
users engaged in the Call All Available will have their Top
button disabled (no Private Reply or Direct Call allowed
during this period).
The radio times out a Call All Available communication
after four seconds of inactivity. This is to avoid all users
being tied up indefinitely in an unnecessary group
conversation. This is to avoid all users being tied up
indefinitely in an unnecessary group conversation. Call All
Available option can be assigned either to the Top button
or to an extra channel5.
Starting Call All Available
1 To turn on the Call All Available feature, press the
Programmable button.
The display shows Call All Available On,
indicating that you are in queue.
2 When your radio is in queue, press PTT button.
The display shows Call All Available.
3 Wait for the Talk Permit Tone to end and speak into
the microphone.
Page All Available
This feature is useful for users with more than 1 or 2
channels.
Page All Available allows the ability to communicate a
message to all available radio users at once without having
4
This feature does not interrupt ongoing communications.
5
Use CPS to assign Call All Available to a specific channel.
English
31
Page 32
to change through each channel individually. Page All
Available is a one-way group voice announcement to all
users in different channels who are not currently tied up in
an ongoing radio conversation6.
Any user who wants to respond to a Page All Available
transmission can do so by replying privately (by pressing
the Top button before talking). The Page All Available
feature is set up this way to avoid all users getting tied up
in an unwanted ongoing group conversation.
Once the user transmitting in Page All Available mode
stops transmitting by releasing the PTT button, the Page All
Available mode is terminated. Page All Available option can
be assigned either to the Top button or to an extra
channel7.
Starting Page All Available
1 To turn on the Page All Available feature, press the
Programmable button.
The display shows Page All Available On,
indicating that you are in queue.
2 When your radio is in queue, press PTT button.
The display shows Page All Available.
3 Wait for the Talk Permit Tone to end and speak into
the microphone.
Ending a Call
To end a call, do one of the following:
a Long press Programmable button.
b Wait for the hang time to expire.
The radio exits and returns to the Home Screen. The radio
sounds an end tone.
6
This feature does not interrupt ongoing communications.
7
Use CPS to assign Page All Available to a specific channel.
English
32
Page 33
Advanced Features
This chapter explains the operations of the features
available in your radio.
Contact List
This feature allows you to save contacts. Each entry
corresponds to an alias or ID that you use to initiate a call.
Each entry, depending on context, associates with the
different contact type: Private Contact, Private Group, and
Public Group.
Each entry within Contacts displays the following
information:
• Contact Alias
• Contact ID
• Hopset
Table 9: Maximum Entries for Each Call Type
Contact Type Maximum Number of
Entries
Private Contact 200
Contact Type Maximum Number of
Entries
Private Group 50
Public Group 50
Adding New Contacts
1 To add new contacts, press P2 → New Contact.
2 Enter the new radio ID.
The display shows a positive mini notice.
3 Select frequency hopset.
The display shows a positive mini notice.
Editing Contacts
1 To edit contacts, press P2 → Edit → Contact
Number.
English
33
Page 34
2 Enter the new contact number.
The display shows a positive mini notice.
Deleting Contacts
1 To delete contacts, press P2 → Delete.
2 Select Yes/No.
The display shows a positive mini notice.
Call Log
Your radio keeps track of all recent outgoing, answered,
and missed Private Calls. Use the call log feature to view
and manage recent calls.
You can perform the following tasks in each of your call
lists:
• Delete
• View Details
• Store
Viewing Call Log Details
1 To scroll through a list of menu items, press the
Menu/OK button.
2 Do one of the following:
• To view incoming call log, select Call Log →
Incoming → Call 1 → View Details
• To view outgoing call log, select Call Log →
Outgoing → Call 1 → View Details
The selected call log detail is shown.
Deleting Call Log
1 To scroll through a list of menu items, press the
Menu/OK button.
2 Do one of the following:
• To delete incoming call log, select Call Log →
Incoming → Call 1 → Delete → Yes
• To delete outgoing call log, select Call Log →
Outgoing → Call 1 → Delete → Yes
English
34
Page 35
• To delete all incoming or outgoing call log, select
Call Log → Incoming/Outgoing → Delete All →
Yes
A tick indicates the call log is deleted.
Storing Call Log
1 To scroll through a list of menu items, press the
Menu/OK button.
2 Do one of the following:
• To store incoming call log, select Call Log →
Incoming → Call 1 → Store
• To store outgoing call log, select Call Log →
Outgoing → Call 1 → Store
NOTICE:
Only Private Call can be stored. Do not use
this method to store Group Call.
A tick indicates the call log is saved.
English
35
Page 36
Advanced Setting
The Advanced Configuration Mode allows you to configure
special settings in your radio without the need of
programming cables or additional software.
Power Save Mode
This feature is designed to conserve radio power
consumption and it automatically enables when low battery
state occurs.
Power Save Mode can be configured in Customer
Programming Software (CPS) and radio menu. It overrides
the setting of backlight, vibrate and battery saver by
disabling backlight, vibrate and turn on Battery Saveron the
radio.
Enabling Power Save Mode
1 To scroll through a list of menu items, press the
Menu/OK button.
2 To enable the Power Save Mode, locate the
Advanced → PowerSave.
3 To select, press the Menu/OK button.
A tick indicates Power Save Mode is enabled.
Setting the Non-Interference or
Privacy Feature
This feature ensures improved private communications by
configuring an appropriate PROFILE ID number.
IMPORTANT:
By default, the PROFILE ID number is “0000”.
Ensure that all your radios are configured with the
same PROFILE ID number and is easy to
remember.
1 Press Menu/OK → Advanced → PROFILE ID.
2 Enter a four-digit radio PROFILE ID number.
English
36
Page 37
Configuring the Programmable
Button
1 To scroll through a list of menu items, press the
Menu/OK button.
2 To configure the Programmable button, locate the
Advanced → Prog. Button.
3 To scroll through a list of feature to set for the
Programmable button, press the 4-Way Navigation
Button.
4 To select, press the Menu/OK Button.
A tick indicates the current selected feature for the
Programmbale button.
Selecting Home Channel
1 To scroll through a list of menu items, press the
Menu/OK button.
2 To select the Home Channel, locate the Advanced
→ Home Channel.
3 To scroll through a list of Home Channel, press the
4-Way Navigation Button.
4 To select, press the Menu/OK Button.
NOTICE:
The maximum characters for a Channel
Name is 12 characters.
A tick indicates the current selected Home Channel.
Resetting to Factory Defaults
• To reset your radios to the original factory defaults,
power up using the Power button while pressing
PTT, (-) and (+) buttons simultaneously.
The display shows Factory Reset.
English
37
Page 38
Radio Factory Default Settings
Table 10: Radio Basic Feature Defaults
Radio Basic Feature Default
Quick press Power button
Battery Status
Number of channels Set to maximum number
of channels supported by
the radio model
Channel/Menu button Channel change only
Table 11: Radio Advanced Configuration Mode Defaults
Radio Advanced Configuration Mode
Default
PROFILE ID Number lock Off
Radio PROFILE ID Number
0000
Maximum Channels Set to maximum number
of channels supported by
the radio model
Radio Advanced Configuration Mode
Default
Direct Call Off
MIC Gain Medium
Home Channel Disabled
Table 12: Radio Special Mode Defaults
Radio Special Mode Default
Enable restore Factory
Default reset
On
Enable Advanced Configuration Mode
On
Enable Cloning Mode On
NOTICE:
For all other radio defaults, please refer to the CPS.
English
38
Page 39
Radio Settings
This sections explains on the basic operation of the radio.
Adjusting Display Brightness
1 To scroll through a list of menu items, press the
Menu/OK button.
2 To select the level of brightness, locate the Settings
→ Display → Brightness.
3 Press the 4-Way Navigation Button.
The level of the brightness adjusted.
Setting Backlight Timer
1 To scroll through a list of menu items, press the
Menu/OK button.
2 To select the Backlight Timer, locate the Settings →
Display → Backlight Timer.
3 To scroll through a list of timer, press the 4-Way
Navigation Button.
4 To select, press the Menu/OK Button.
A tick indicates the current selected timer.
Setting Menu Timer
1 To scroll through a list of menu items, press the
Menu/OK button.
2 To select the Menu Timer, locate the Settings →
Display → Menu Timer.
3 To scroll through a list of timer, press the 4-Way
Navigation Button.
4 To select, press the Menu/OK Button.
A tick indicates the current selected timer.
English
39
Page 40
Enabling All Tones
1 To scroll through a list of menu items, press the
Menu/OK button.
2 To select the All Tones, locate the Settings →
Tones/Alerts → All Tones.
3 To select, press the Menu/OK Button.
A tick indicates All Tones is enabled.
Enabling Vibrate
1 To scroll through a list of menu items, press the
Menu/OK button.
2 To enable Vibrate, locate the Settings → Vibrate.
3 To select, press the Menu/OK Button.
A tick indicates Vibrate is enabled.
Enabling Keypad Tone
1 To scroll through a list of menu items, press the
Menu/OK button.
2 To select the Keypad Tone, locate the Settings →
Tones/Alerts → Keypad Tone.
3 To select, press the Menu/OK Button.
A tick indicates Keypad Tone is enabled.
Enabling Power Up Tone
1 To scroll through a list of menu items, press the
Menu/OK button.
2 To select the Power Up Tone, locate the Settings →
Tones/Alerts → Power Up.
3 To select, press the Menu/OK Button.
A tick indicates Power Up Tone is enabled.
English
40
Page 41
Selecting Mic Gain for Radio
1 To scroll through a list of menu items, press the
Menu/OK button.
2 To select the Mic Gain, locate the Settings → Mic
Gain → Radio.
3 To scroll through a list of Mic Gain, press the 4-Way
Navigation Button.
4 To select, press the Menu/OK Button.
A tick indicates the current selected Mic Gain.
Selecting Mic Gain for Accessory
1 To scroll through a list of menu items, press the
Menu/OK button.
2 To select the Mic Gain, locate the Settings → Mic
Gain → Accessory.
3 To scroll through a list of Mic Gain, press the 4-Way
Navigation Button.
4 To select, press the Menu/OK Button.
A tick indicates the current selected Mic Gain.
Setting Languages
1 To scroll through a list of menu items, press the
Menu/OK button.
2 To select the Language, locate the Settings →
Language.
3 To scroll through a list of languages, press the 4-
Way Navigation Button.
4 To select, press the Menu/OK Button.
A tick indicates the current selected language.
Selecting Configuration Channel List
1 To scroll through a list of menu items, press the
Menu/OK button.
English
41
Page 42
2 To select the Config Channel List, locate the
Settings → Config CH List.
3 To scroll through a list of channels, press the 4-Way
Navigation Button.
4 To select, press the Menu/OK Button.
A bullet point indicates the selected enabled
channel.
English
42
Page 43
Customer Programming
Software (CPS)
To program or change a feature, a CPS is needed to be
installed in a computer.
CPS allows to program on features such as Direct Call,
Radio Menu Options, Private Groups, Direct Contacts, and
Channel Announcement. It gives you the flexibility to
disable some options such as Factory Reset and Advanced
Configuration to prevent the radio features to be
accidentally modified by users. You are allowed to set up a
password for profile radio management on your CPS for
security purpose.
The CPS software is available for download as free at:
http://www.motorolasolutions/DTR600 and http://
www.motorolasolutions/DTR700.
Programming the Radio to CPS
1 To connect the radio to the Customer Programming
Software (CPS), place the radio into the Single Unit
Charger (SUC).
2 Connect the CPS Programming Cable one side to
the SUC and another to the computer.
3 Turn the switch on the CPS Programming Cable to
the Flash position.
CPS Basic Menu Instructions
1
Open the CPS software and click on the RADIO top
tab.
2 Do one the following:
• Click on the READ tab to read the radio
8
8
You only need to select the Radio Type, if you want to open a new or pre-determined profile. The CPS is smart
enough to determine what model it is reading.
English
43
Page 44
• On the drop down menu Radio Type, select DLR
if you want to open a new profile or an existing
one.
3 Do one the following:
• Click Read Radio. Radio sounds a series of
beeps to indicate reading is in progress and will
upload your radio profile settings.
• Click New Profile to create customized profile
based on the default profile.
4 Scroll down to see more feature options. Customize
as necessary.
English
44
Page 45
Click ONLY if you are going to
upload radios IDs for Direct Call,
Private Groups or interoperability
with DTR radios.
Scroll down for more feature options
5 You can choose which options you want to be
available in the Advanced Configuration Mode. You
can add any of the features shown to be accessed
by the radio Channel/Menu button in the radio basic
operation mode. You can also choose which function
you want to have for Power button short press.
Programmable features to the radio basic
menu (Channel / Menu button).
Selection of options to be available
in the Advanced Configuration
mode.
Choose which function to have for ON/OFF
button short press.
6 You can modify the radio Top Button feature by
changing the default option.
English
45
Page 46
List of programmable features for
the Top Button.
Programmable features to the radio basic
menu (Channel / Menu button).
7 To enable Direct Call feature in your Basic Menu
options, you need to first upload the radio(s) unique
private identification (12 digit) number. Click on the
Switch to ADVANCED button. Under Privates
(Advanced) tab, click Add for CPS to upload radio
ID. You can customize the radio ID name under the
Name column. Once a radio ID is uploaded, the CPS
will give the option to enable Direct Call.
Direct Call will be listed in this drop
down menu of Top Button
programmable features once it is
enabled.
8 Customize your PROFILE ID Number for any four
digit number different from “0000” to differentiate
your radios in a radio fleet.
9 The following steps are to assign Home Channel.
English
46
Page 47
a Home Channel is off by default. If you want to
assign a specific channel as your Home Channel,
select the channel using the drop down menu
under Home Channel. CPS will enable the option
to choose any channel9 you want as your
designated Home Channel for the radio you are
programming.
Select channel(*) to assign
the Home Channel to.
(*)Number of channel shown in the
drop down menu varies according to
the radio model
b Upon setting your Home Channel, CPS will
enable the option to set the Home Channel
Mode. Select the mode using the drop down
menu under Home Channel Mode.
List of available modes for
Home Channel
10 Customize the name of your channel (alias) by
typing in each one of the channel boxes.
11 The following steps are to customized Channels
Voice Prompt (VP).
a You can set your own customized Channels
Voice Prompt (VP) in order to enable your
9
Number of channel shown in the drop down menu varies according to the radio model.
English
47
Page 48
channel name to be announced by the radio.
Click on Edit More to edit the voice prompt.
b After clicking Edit More, you will be brought into
a different menu to customize your channel
name. Select the check box Enable User
Customized VP to enable the standard Voice
Prompt. When there is a speaker icon in the
menu, then that channel has customized voice
prompt enabled. Click the speaker icon to
preview the User Customized VP. If you want to
include your own voice recording, click on Import
Voice File10.
Speaker icon indicates that customized
voice prompt is enabled for this channel
12
Once you have changed all the settings, click Write
to radio in order to program your radio with the
new settings. The CPS will display a window
confirming the writing (programming of your radio) is
successful. You can also save your profile at any
time in order to use the same settings when
programming other radios by clicking on Save to
profile. This will save the profile to current default
path in your computer. To specify a different path to
save the profile, click on the Save As button.
10
.wav audio files supported.
English
48
Page 49
English
49
Page 50
Cloning Radios
You can clone radio profiles from one Source radio to a
Target radio by using any one of these four methods:
• Using a Multi-Unit Charger (MUC- optional accessory)
• Using two Single Unit Chargers (SUC) and a Radio-toRadio cloning cable (optional accessory)
• Using CPS (free software download)
• Using Wireless PIN cloning
Cloning Mode
Power up using the Power button while pressing the PTT
and (-) buttons simultaneously. Radio sounds cloning mode
beeps followed by the voice prompt “Cloning Mode, Serial”
to set your radios into Cloning Mode.
1
2
3
Label Item
1 Power button
2 PTT button
3 (-) button
English
50
Page 51
Cloning with a MUC (Optional
Accessory)
To clone radios using the Multi-Unit Charger, you must
obtain at least two radios:
• a Source radio (radio from which the profiles will be
cloned or copied)
• a Target radio (radio to which the profiles will be cloned
from the source radio)
The Source radio has to be in Pocket 1, 4, 7, or 10 while
the Target radio has to be in Pocket 2, 5, 8, or 11,
matching in the MUCs pockets by pairs as follows:
- 1 and 2
- 4 and 5
- 7 and 8
- 10 and 11
MUC pockets numbers should be read from left to right
with the Motorola Solutions logo facing front.
Paired Target radios and Source radios must be of the
same band type in order for the cloning to run
successfully.
When cloning, the MUC does not need to be plugged
into a power source, but all radios require charged
batteries.
1 2 3 4
5
Label Item
1 Pocket 1
2 Pocket 2
3 Pocket 4
4 Pocket 5
5 "CLONE" symbol
English
51
Page 52
1 Turn on the Target radio and place it into one of the
MUC Target Pockets.
2 Power the Source radio by performing the following
actions:
a Press the PTT button and the (-) button
simultaneously while turning the radio on.
b Wait for three seconds before releasing the
buttons until the audible tone and voice
announcement “Clone Mode Serial” are heard.
3 Place the Source radio in the source pocket that
pairs with the target pocket you chose in step 1step
1. Press and release the (+) button.
After cloning is completed, the Source radio will
announce either “pass” (cloning is successful) or
“fail” (cloning has failed).
4 After completing the cloning process, perform one of
the following actions:
• Turn the radios off and on.
• Exit the 'cloning' mode by long pressing the PTT
button
5 If cloning fails, refer to What To Do If Cloning Fails
on page 54.
When ordering the MUC, refer to P/N# PMLN7136_.
English
52
Page 53
Cloning Radio using the Radio to
Radio (R2R) Cloning Cable (Optional
Accessory)
Figure 2: Radio to Radio Cloning
1 Before starting the cloning process, ensure that you
have the following hardware:
• A Cloning Cable (P/N# HKKN4028_).
• A fully charged battery in each of the radios.
• Two Single-Unit Chargers (SUC) for radio
cloning.
• Ensure that the radios are turned off
2 Unplug any cables (power supply or USB cables)
from the SUCs.
3 Plug one side of the cloning cable mini USB
connector to the first SUC and the other end to the
second SUC.
NOTICE:
During the cloning process, no power is being
applied to the SUC. The batteries are not
charged. Only data communication is being
established between the two radios.
4 Turn on the Target Radio and place it into one of the
SUCs.
5 For the Source Radio, power on the radio with the
following sequence:
1 Press the PTT button and the (-) button
simultaneously while turning the radio on. Wait
three seconds before releasing the buttons and
English
53
Page 54
you hear a distinctive audible tone saying the
word “Clone Mode Serial”.
2 Place the Source Radio in its SUC. Press and
release the (+) button.
6 When the cloning is completed, the Source Radio
audible voice will announce either “pass” (cloning is
successful) or “fail” (cloning process has failed).
7 Once the cloning process is completed,turn the
Radios off and on or, long press the PTT button to
exit the ‘cloning’ mode.
What To Do If Cloning Fails
The radio audible voice announces “Fail” indicating that the
cloning process has failed. In the event that the cloning
fails, perform each of the following steps before attempting
to start cloning process again:
1 Ensure that the batteries on both radios are fully
charged.
2 Check the cloning cable connection on both SUCs .
3 Ensure that the battery is engaged properly on the
radio.
4 Ensure that there is no debris in the charging tray or
on the radio contacts.
5 Ensure that the Target radio is turned on.
6 Ensure that the Source radio is in cloning mode.
7 Ensure that the two radios are both from the same
frequency band, same region and have the same
transmission power.
NOTICE:
This cloning cable is designed to operate only
with compatible Motorola Solutions SUC .
When ordering Cloning Cable Kit, please refer to P/N#
HKKN4028_. For more information about the accessories,
see .
English
54
Page 55
Cloning the Wireless PROFILE ID
Number
The PROFILE ID Number Wireless Cloning feature is
useful when you want to clone the PROFILE ID Number for
all the radios in your fleet but you do not want to clone
particular radio settings that may be unique for each radio
(like top button configuration, Microphone Gain, Radio
Name etc) across. Wireless PROFILE ID helps to preserve
each user radio setup but still ensure that all radios are
under the same PROFILE ID Number. It is also useful if
you do not have a programming Cable, Cloning Cable or
PC easily available
1 Power the Source radio by performing the following
actions:
a Press the PTT button and the (-) button
simultaneously while turning the radio on.
b Wait three seconds before releasing the buttons
until the audible tone and voice announcement
“Clone Mode Serial” are heard.
c Press and release the (-) button.
The Source Radio announces "Wireless".
2 Power on Target radio by performing the following
actions:
a Press the PTT button and the (-) button
simultaneously while turning the radio on.
b Wait three seconds before releasing the buttons
until the audible tone and voice announcement
“Clone Mode Serial” are heard.
NOTICE:
Avoid putting powered on radios (more than
seven radios) in a container, other than the
Multi-Unit Charger, bunched together,
touching each other.
3 To start the wireless PROFILE ID Number cloning on
the Source radio, press and release the (+) button .
• The radio generates an audible tone.
• After cloning is completed, the Source radio will
announce either “pass” (cloning is successful) or
“fail” (cloning has failed).
• On the Target radio, the radio receives the
PROFILE ID Number information. The Target
radio will announce either “pass” (cloning is
successful) or “fail” (cloning has failed).
English
55
Page 56
Troubleshooting
The following table explains the ways to troubleshoot if the
symptom occurred:
Symptoms and Solutions
If... Then...
No Power Recharge or replace the Li-Ion bat-
tery.
Extreme operating temperatures
may affect battery life.
Refer to About Li-Ion Battery on
page 13
Unable to read
the radio (using
the CPS)
Ensure that one side of the programming cable is connected to the
radio and the other side of the programming cable is connected to the
USB port.
Verify that the switch on the programming cable is set at “Digital”
If... Then...
position or “Flash” position in older
version programming cable.
Ensure that the radio is positioned
correctly inside the Single Unit
Charger (radio making proper contact with the charger).
Radio generates continuous
tone when PTT
is pressed
Radio does not transmit when it is
receiving as receive mode has higher priority than transmit mode.
Press the PTT button again when
receive mode ends. Refer to Trans-
mitting and Receiving.
Radio does not
transmit when
pressing the radio PTT button
If there are other users who are using the channel, the radio does not
transmit. Try again after verifying
that nobody else is talking.
By default, the PTT button is disabled on the radio whenever there is
an earpiece connected to it.
Make sure to use the earpiece inline PTT button to transmit instead.
English
56
Page 57
If... Then...
Hearing conversation from other users that are
not within your
channel
If you hear conversations from other
users that do not belong to your radio fleet, it means that your radios
are set up with the same Profile ID
as your neighbors.
Likely both of you have the radios
set to the default PROFILE ID Number "0000".
Customize your PROFILE ID with a
4-digit number for all your radios.
Refer to PROFILE ID Number –
Current Value for more information.
Hearing cracking noises when
nobody is talking
Sometimes users inadvertently
press the radio PTT button against
objects while wearing the radio on
their belts or pockets. When they do
this, the radio starts transmitting
and holding the channel therefore
generating strange noises. Using
earpieces reduce the likelihood of
this happening.
If... Then...
Ensure that everybody in your team
is aware of proper operation of the
radios.
Audio quality
not good
enough
Radio settings might not be matching up correctly. Double check to
ensure that the radio settings are
identical in all radios.
Go into Advanced Configuration
Mode and adjust the microphone
sensitivity gain (MIC Gain).
For more information, refer to Ad-
vanced Setting on page 36
Audio sounds
garbled/robotic
Digital technology gives you the advantage to experience clear audio
up to the edge of the range. However, when maximum transmission
range has been reached, audio may
sound garbled just before the transmission is lost completely. To avoid
this problem, ensure that you are
within transmission range.
English
57
Page 58
If... Then...
Transmit audio
is low
Hold the radio vertically 1 inch to 2
inches from mouth when talking.
For accessory, hold the accessory
microphone 2 inches to 3 inches
from mouth when talking.
While talking on
the radio, a loud
tone interrupted
the conversation
When talking on the radio, make
sure not to release the PTT button
at any moment. Whether you are
using the PTT button on the radio or
using an in-line PTT in an earpiece
accessory, always press the PTT
button firmly until the transmission
is finished.
Releasing the PTT button while
transmitting and trying to immediately press the PTT button again
causes the radio to give you a loud
denial tone.
If you press the PTT button to transmit and a busy tone is received instead of a TPT, this means the
channel is either not available, busy
If... Then...
or there are no users reachable
within transmission range.
Limited talk
range
Steel and/or concrete structures,
heavy foliage, buildings, or vehicles
decrease range. Check for clear line
of sight to improve transmission.
Wearing radio close to body such
as in a pocket or on a belt decreases range. Change location of radio.
To increase range and coverage,
you can reduce obstructions. Radios provide greater coverage in industrial and commercial buildings
Refer to Transmitting and Receiv-
ing.
Radio echo
feedback
All radios produce strong voice/
audio feedback if they are too close
to each other and their volume is
set too high. Lower the volume in
your radio. Using earpieces can also help reduce audio feedback if radios are too close.
English
58
Page 59
If... Then...
Message not
transmitted or
received
Ensure that the PTT button is completely pressed when transmitting.
Confirm that the radios have the
same settings and PROFILE ID. Ensure that radios are on the same
channel.
Ensure that you hear the Talk Permit Tone before talking. Speaking
before hearing the tone results in
cytting out the first few words of the
transmission. Refer to Transmitting
and Receiving for further informa-
tion.
Recharge, replace and/or reposition
the batteries. See About Li-Ion Bat-
tery on page 13.
Obstructions and operating indoors,
or in vehicles, may create interferences. Change locations. See
Transmitting and Receiving.
Heavy static or
interference
Radios are too close; they must be
at least five feet apart.
If... Then...
Radios are too far apart or obstacles are interfering with transmission.
See Transmitting and Receiving.
Low batteries Recharge or replace Li-Ion battery.
Extreme operating temperatures affect battery life.
See About Li-Ion Battery on page
13.
Low battery indicator is blinking although
new batteries
are inserted
Refer to Installing Li-Ion Batterries
and About Li-Ion Battery on page
13.
Battery does not
charge although
it has been
placed in the
drop-in charger
for a while
Verify that the drop-in tray charger
is properly connected and corresponds with a compatible power
supply.
Refer to Charging with the Drop-In
Tray Single Unit Charger (SUC) on
English
59
Page 60
If... Then...
page 19 and Charging A StandAlone Battery.
Check the charger LEDs indicators
to see if the battery has a problem.
See Radio Status.
English
60
Page 61
Use and Care
This chapter explains the maintenance of the radio.
Maintenance
Do not immerse in water
Use a soft damp cloth to
clean the exterior
Do not use alcohol or cleaning solutions
Do not place more than
seven radios turned on,
too close to each other in
a container
If the radio is submerged in water,
-
English
61
Page 62
Turn radio off and remove
the battery
Dry with soft cloth
Do not use radio until completely dry
-
English
62
Page 63
Motorola Solutions Limited
Warranty for the United
States and Canada
What Does this Warranty Cover
Subject to the exclusions contained below, Motorola
Solutions, Inc. warrants its telephones, pagers, and
consumer and business two way radios (excluding
commercial, government or industrial radios) that operate
via Family Radio Service or General Mobile Radio Service,
Motorola Solutions-branded or certified accessories sold for
use with these Products (“Accessories”) and Motorola
software contained on CD-ROMs or other tangible media
and sold for use with these Products (“Software”) to be free
from defects in materials and workmanship under normal
consumer usage for the period(s) outlined below.
This limited warranty is a consumer's exclusive remedy,
and applies as follows to new Motorola Products,
Accessories and Software purchased by consumers in the
United States, which are accompanied by this written
warranty.
Products and Accessories
The table shows the length of coverage of each of the
products and accessories.
Products Covered Length of Coverage
Products and Accessories
as defined above, unless
otherwise provided for below
One (1) year from the
date of purchase by the
first consumer purchaser
of the product unless otherwise provided for below.
Decorative Accessories
and Cases. Decorative
covers, bezels, PhoneWrap™ covers and cases
Limited lifetime warranty
for the lifetime of ownership by the first consumer
purchaser of the product.
Business Two-way Radio
Accessories
One (1) year from the
date of purchase by the
first consumer purchaser
of the product.
Products and Accessories
that are Repaired or Replaced
The balance of the original warranty or for ninety
(90) days from the date
returned to the consumer,
whichever is longer.
English
63
Page 64
Products Covered Length of Coverage
Two-way Radio Two (2) years from the
date of purchase by the
first consumer purchaser
of the product.
Exclusions
Normal Wear and Tear
Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from
coverage.
Batteries
Only batteries whose fully charged capacity falls below
80% of their rated capacity and batteries that leak are
covered by this limited warranty.
Abuse and Misuse
Defects or damage that result from:
• improper operation, storage, misuse or abuse,
accident or neglect, such as physical damage
(cracks, scratches, etc.) to the surface of the product
resulting from misuse
• contact with liquid, water, rain, extreme humidity or
heavy perspiration, sand, dirt or the like, extreme
heat, or food
• use of the Products or Accessories for commercial
purposes or subjecting the Product or Accessory to
abnormal usage or conditions
• other acts which are not the fault of Motorola
Solutions, are excluded from coverage.
Use of Non-Motorola Solutions Products and
Accessories
Defects or damage that result from the use of NonMotorola Solutions branded or certified Products,
Accessories, Software or other peripheral equipment
are excluded from coverage.
Unauthorized Service or Modification
Defects or damages resulting from service, testing,
adjustment, installation, maintenance, alteration, or
modification in any way by someone other than
Motorola Solutions, or its authorized service centers,
are excluded from coverage.
Altered Products
Products or Accessories with:
• serial numbers or date tags that have been removed,
altered or obliterated
English
64
Page 65
• broken seals or that show evidence of tampering
• mismatched board serial numbers
• nonconforming or non-Motorola Solutions housings,
or parts, are excluded form coverage
Communication Services
Defects, damages, or the failure of Products,
Accessories or Software due to any communication
service or signal you may subscribe to or use with the
Products Accessories or Software is excluded from
coverage.
Software
Products Covered Length of Coverage
Software
Applies only to physical
defects in the media that
embodies the copy of the
software (e.g. CDROM, or
floppy disk).
Ninety (90) days from the
date of purchase.
Exclusions
Software Embodied in Physical Media
No warranty is made that the software will meet your
requirements or will work in combination with any
hardware or software applications provided by third
parties, that the operation of the software products will
be uninterrupted or error free, or that all defects in the
software products will be corrected.
Software not Embodied in Physical Media
Software that is not embodied in physical media (e.g.
software that is downloaded from the internet), is
provided “as is” and without warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser,
and is not transferable.
How to Obtain Warranty Service or
Other Information
Contact your Motorola Solutions point of purchase.
English
65
Page 66
Patent Notice
This product is covered by one or more of the following
United States patents.
5896277 5894292 5864752 5699006 5742484 D408396
D399821 D387758 D389158 5894592 5893027 5789098
5734975 5861850 D395882 D383745 D389827 D389139
5929825 5926514 5953640 6071640 D413022 D416252
D416893 D433001
Export Law Assurances
This product is controlled under the export regulations of
the United States of America. The Government of the
United States of America may restrict the exportation or reexportation of this product to certain destinations. For
further information, contact the U.S. Department of
Commerce.
For questions or comments related to this product, please
contact Motorola Solutions 1-800-448-6686 or visit us at:
http://www.motorolasolutions/DTR600 and http://
www.motorolasolutions/DTR700.
English
66
Page 67
Accessories
The following tables are the accessories list.
Table 13: Antenna
Part No. Description
PMAF4024_ Whip Antenna 900–928 MHz
Table 14: Audio Accessories
Part No. Description
HKLN4599_ Earpiece with PTT, Mic, Slim Plug
HKLN4601_ Surveillance Earpiece with PTT, Slim
Plug
HKLN4604_ Swivel Earpiece with PTT, Slim Plug
HKLN4608_ Transparent Acoustic Tube Replace-
ment Part
Table 15: Battery
Part No. Description
PMNN4578_ Li-Ion Battery 2500 mAh
Table 16: Cables
Part No. Description
HKKN4027_ Business Radio CPS Cable Kit
HKKN4028_ Business Radio Cloning Cable Kit
Table 17: Chargers
Part No. Description
PMPN4469_ DTR Single-Unit Charger (SUC), 3 W
Power Supply, North America
PMLN4465_ DTR 6-Pocket Multi-Unit Charger
(MUC), North America
Table 18: Power Supplies
Part No. Description
PS000228A01_ 3 W Power Supply, Micro-usb
English
67
Page 68
Part No. Description
PS000227A11_ 5 W Power Supply, Micro-usb
Table 19: Carry Accessories
Part No. Description
PMLN7939_ DTR Swivel Clip Holster Kit
English
68
Page 69
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are
the property of their respective owners. © 2018 Motorola Solutions, Inc. All rights reserved.
Loading...