Motorola D4A User Manual

• All handsets are fully cordless for locating anywhere within range.

• 50 Name and Number phonebook.

• Digital answering machine with 30 minutes recording time for high quality message recording.

Welcome...

to your new Motorola D4A Digital Cordless Telephone with
Digital Answering Machine!

IMPORTANT

Only use the telephone line cord supplied.

This equipment is not designed for making emergency

• 2 x rechargeable Ni-MH battery cells

• Power Adaptor for the base

• Telephone line cord

This User Guide provides you with all the information
you need to get the most from your phone.

Before you make your first call, you need to set up your phone.
Follow the simple instructions in ‘Getting Started’, on the next
few pages.

1. Getting started ................................................6

2. Getting to know your phone ..........................9

3. Using the phone............................................14

3.1 Switch the handset on / off ............................. 14

3.2 Calls................................................................ 14

3.2.1 Make a call ............................................ 14

3.2.2 Preparatory dialling ............................... 14

3.8 Lock/unlock the keypad ...................................17

3.9 Paging/Find handset........................................17

4. Phonebook .................................................... 17

4.1 Store a name and number ...............................17

4.2 View or dial an entry ........................................18

4.3 Edit a name and number .................................18

4.4 Delete an entry ................................................19

5. Handset settings .......................................... 19

7. Clock & alarm ............................................... 24

7.1 Set the date .....................................................24

7.2 Set the time .....................................................24

7.3 Set alarm ......................................................... 25

7.4 Switch off alarm ring........................................25

8. Caller ID and the Calls list........................... 25

8.1 Caller ID .......................................................... 25

8.2 Calls list ........................................................... 26

10.4 Listening to your messages ............................ 30

10.5 Adjust the speaker volume.............................. 31

10.6 Record your own OGM ................................... 31

10.7 Answer Only .................................................... 32

10.8 Check your current OGM ................................ 32

10.9 Select the OGM............................................... 32

10.10 Re-instate the pre-recorded OGM................... 33

10.11 Answer delay................................................... 33

10.12 Time saver ...................................................... 33

1. Getting started

WARNING

Do not place your D4A in the bathroom or other humid areas.

Location

You need to place your D4A base within 2 metres of the
mains power and telephone wall sockets so that the cables
will reach. The socket-outlet shall be installed near the

The line will hang up if the handset moves out of range of the
base. Move closer to the base. The handset will
automatically reconnect to the base.

Setting up

IMPORTANT

The base station must be plugged into the mains power at all
times. Do not connect the telephone line cord into the wall
socket until the handset is fully charged. Use only the power

2.

Plug the power adaptor with clear connecter into the
socket marked

on the underside of the base and

plug the other end into the mains power wall socket.
Switch on the mains power.

Installing and charging the handset

1.

Remove the battery cover from the back of the handset
and insert the rechargeable Ni-MH battery cells
supplied. Please note the ’+’ and ’-’ markings inside the

BATTERY LOW WARNING

If icon flashes on the display and you hear a warning
beep every minute during a call, you will need to recharge
the handset before you can use it again.

When charging, icon will scroll on the display.

BATTERY PERFORMANCE

In ideal conditions, fully charged batteries should give up to
12 hours talk time or up to 250 hours standby time on a

Date and time

If you have subscribed to a Caller ID Service, the date and
time is set automatically for all handsets when you receive
your first call.

If you do not have Caller ID service, you can set the date and
time manually.

Set the date manually

2. Getting to know your phone

Overview of your handset

A Earpiece
B Display

See page 10 for an overview of the display icons.

C Talk / End call

Press to make, receive and end calls, page 14.

D Menu / OK

Press to open the Menu, page 12.
Press to select menu options and to confirm a displayed option.

E Redial / Up

In standby mode, press to open the redial list, page 16.

J Hands-free speakerphone

During a call, press to switch hands-free on and off, page 15.

K Phonebook / Exit

In standby mode, press to open the phonebook menu, page 17.
When viewing the redial/calls list or when editing, press to
exit and return to standby.

L Secrecy / Clear / Back

During a call, press to switch Secrecy on/off, page 14.
In menu mode, press to return to previous menu or press
and hold to return to standby.

Display icons

Flashes to indicate an incoming external call

External call in progress

Flashes to indicate an incoming internal call

Internal call in progress

3-way call in progress or transfer an external call to

Keypad is locked

Answering machine is ON

Displayed number is longer than 12 digits

The approximate power levels of your battery are indicated
as follows:

Battery is fully charged

Overview of the base

ESkip

Press to skip forward or backward through your answering
machine messages.

Press

> to announce the current answer delay setting and

press and hold

> to set the answer delay setting.

FStop

Stops message playback.
Press to announce the current day and time setting.

2.

Then use u or d buttons to scroll through the
available options.

3.

Press m to select an option.
To return to the previous menu level, press

n.

To exit the menu and return to standby, press and hold

n.

NOTE

Menu map

PLAY
MESSAGE

PHONEBOOK TAM

SETTINGS

SETUP HANDSET DATE - TIME REGISTER

NEW MSG

ALL MSG

ADD ENTRY

MODIFY
ENTRY

DELETE

ANS ON/OFF

ANS MODE

MEMO REC

OGM SETTING

BASE VOLUME

BASE MELODY

DEL HANDSET

PIN CODE

BEEP

INT RING VOL

EXT RING VOL

INT MELODY

DATE SET

CLOCK SET

ALARM SET

SELECT BASE

REG BASE

3. Using the phone

NOTE

Your handset will automatically time the duration of all
external calls. The call timer will display after the first 15
seconds of your call. When the call ends, the total duration
of your talk time flashes on the screen for 5 seconds.

3.1 Switch the handset on / off

1.

Press < to answer the call if the handset is not on the
base, or simply lift up the handset if it is on the base.

NOTE

If you prefer to press

< when you lift the handset from the

base to answer a call, you will need to switch Auto answer
off, see page 20.

3.3 Adjust the earpiece volume

3.5.2 Receive an internal call

When you receive an internal call, icon flashes and the
handset number that is calling you is displayed.

1.

Press < to answer the call.

3.5.3 Transfer a call

You can transfer an external call to another handset
registered to the base.

2.

When the other handset answers, press # to connect
all three callers to begin the conference call.

icon is displayed.

3.

If there is no answer from the other handset, press I
to return to your external caller.

4.

Press < to end the call.

3.6 Hands-free speakerphone

3.6.3 Switch to hands-free during a call

During a call, press S to put the call on the loudspeaker.

To switch hands-free off and return the call to the earpiece,
press

S again.

3.7 Redial

The last 10 entries dialled are stored in the redial list.

3.7.1 View or dial an entry

4.

Press m again.
The display shows

NAME ?

.

5.

Enter the name and press m. The number is
displayed.

6.

Edit the number if necessary, then press m.

7.

Press u or d to select the ringer melody you want and
press

m. The number is stored.

3.8 Lock/unlock the keypad

You can lock the keypad so that it cannot be operated
accidentally while carrying it around.

NOTE

When the keypad is locked, you can still answer incoming
calls and operate the handset as normal. When the call
ends, the keypad lock comes on again.

1.

Press and hold *.

4. Phonebook

You can store up to 50 names and numbers in the
phonebook. Names can be up to 12 characters long and
numbers up to 24 digits. You can also select different ringer
melodies for the phonebook entries.

4.1 Store a name and number

If you have subscribed to Caller ID Service and wish to

5.

Press u or d to select the ringer melody you want and
press

m.

The display shows

ADD ENTRY

.

6.

Enter the next name and number entry that you wish to
store in your phonebook or press

n twice to return to

standby.

ENTERING NAMES

2.

Scroll u or d to the entry you want.
OR
Enter the first letter of the name to search alphabetically.
The first name that starts with this letter or the nearest
letter in the alphabet will be displayed.
Scroll

u or d to the entry you want.

3.

Press < to dial or n to return to standby.

6.

Scroll u or d to select a new ringer melody and press

m.

The display shows

ADD ENTRY

.

7.

Enter the next name and number entry you wish to store in
your phonebook or press

n twice to return to standby.

4.4 Delete an entry

5. Handset settings

5.1 Handset ringer volume

You can adjust the ring volume and set different volume
levels for your internal and external calls. Choose from 5
volume levels or Off.

1.

Press m, scroll d to

HANDSET

and press m.

2.

Press u or d to select

INT RING VOL

or

EXT RING VOL

and

3.

Press u or d to select the ringer melody (1 - 10).

4.

Press m to confirm or n to return to the previous
menu.

NOTE

Calls from the numbers that you have stored in the
phonebook will ring using the ringer melody you have set
when you store the entry.

3.

Press n to delete the name that's there.

4.

Enter the new handset name and press m to
confirm.

NOTE

The handset name will only be displayed for approximately 20
seconds when no button is pressed. If you make a mistake,
press

n to delete the last character or digit.

3.

Press m to select.

4.

Press u or d to select

ON

or

OFF

and press m to

confirm.

5.7 Battery low warning beep

When the battery is almost fully discharged, you will hear a
warning beep every minute during a call. You can switch
these beeps on or off.

4.

Press u or d to select

ON

or

OFF

and press m to

confirm.

5.9 Keypad lock using the menu

You can use the menu to lock the keypad.

1.

Press m, scroll d to

HANDSET

and press m.

2.

Scroll d to

KEYLOCK ?

and press m to confirm.

icon is displayed.

6. Base settings

6.1 Base ringer volume

Choose from 5 volume levels or Off.

1.

Press m, scroll d to

SETUP

and press m.

The display shows

BASE VOLUME

.

2.

Press m.

6.3 Change base PIN code

Some functions are protected by a 4 digit PIN code which
must be entered if you want to change the settings. The
default PIN is 0000. You can change this to your own
preferred number.

When you enter a PIN, the digits are shown as ****.

1.

Press m, scroll d to

SETUP

and press m.

3.

Press u or d to select

TONE DIAL

or

PULSE DIAL

and

press

m to confirm.

6.5 Restore default settings

You can restore your D4A to its default (original) settings.

All the handsets that are registered to the base will be
retained.

WARNING

3.

Press m to confirm. Your D4A will restart
automatically.

6.7 Eco mode

Your D4A offers ECO mode function which reduces the
transmitted power and energy consumption when switched on.

To switch Eco mode on:

1.

Press m, scroll d to

SETUP

and press m.

6.8 Default settings

7. Clock & alarm

If you have subscribed to Caller ID Service, the date and
time will be set on all your handsets whenever a call is
received. You can also manually set the date and time on the
individual handsets.

7.1 Set the date

1.

Press m, scroll d to

DATE-TIME

and press m.

Low battery beeps ON
Out of range warning beeps ON
Key beep ON
Auto answer ON
Internal melody 1
Internal volume 3

7.3 Set alarm

Each handset can have a different alarm setting.

1.

Press m, scroll d to

DATE-TIME

and press m.

2.

Scroll d to

ALARM SET

and press m.

3.

Press u or d to select

ON

or

OFF

and press m to

confirm.

4.

If you select ON, enter the time in 24 hour format (e.g.

8. Caller ID and the Calls list

IMPORTANT

To use Caller ID, you must first subscribe to the service from
your network provider. A subscription fee may be payable.

To ensure that the caller's name is displayed, make sure you
have stored the full telephone number, including the area
code in the phonebook.

phonebook and a name/number match is found, you will see
the caller’s name on the display instead.

8.2 Calls list

The Calls list stores details of your last 40 received calls,
including the phone number and date and time of the call.

The Calls list also alerts you when you have unanswered calls.

The caller’s details are stored in the Calls list whether or not

• If the caller’s number exactly matches an entry
stored in the phonebook, the display will alternate
between the name and the number. Press

m to

see the caller’s number.

• If the telephone number is longer than 12 digits,

icon is displayed. Press m to see the

remaining digits.

5.

Enter the name and press m.
The number is displayed.

6.

Edit the number if necessary, then press m.

7.

Press u or d to select the ringer melody you want and
press

m. The number is stored.

NOTE

See “ENTERING NAMES” and “WRITING TIPS” on

9. Using additional handsets

You can register up to five handsets to your D4A base to
extend your phone system without having to install extension
sockets for each new phone.

Each D4A handset can be registered with up to four bases.
You can then select the base you prefer to use.

If you have purchased a D4A multiple pack, all additional

On the handset:

1.

Press m, scroll d to

REGISTER

and press m.

2.

Scroll d to

REG BASE

and press m.

3.

Enter the base number (1 - 4).
The base numbers that are already in use flashes. The
display shows

SEARCHING...

.

4.

When the handset finds the base signal, the display

9.2 Register a different make of handset
to your D4A base

IMPORTANT

DECT GAP Profile only guarantees that basic calling
functions will work correctly between different makes/types
of handset and base. There is a possibility that certain
devices such as Caller ID will not work correctly.

On the base:

2.

Press m. All the bases that your handset has been
registered to will be displayed, e.g.

BASE 1 2 3 4

. The

currently selected base number flashes.

3.

Enter the base number that you want to use.
Alternatively, press

u or d to scroll to

AUTO

.

4.

Press m to confirm. You will hear a confirmation
beep and the display will return to the previous menu.

10. Using the answering machine

Your D4A product can digitally record up to 30 minutes of
messages. As well as recording incoming messages, you
can record memos for other users.

You can operate your answering machine from:

• the base

• the handset

2.

Scroll d to

DAY SETTING

and press m. The current

day is displayed.

3.

Press u or d to select the required day and press

m to confirm.

10.2 Check the current day and time
setting

1.

Press /. The current day and time setting is

OR
Press and hold

P and the number of all (new and old)

messages is announced. The oldest message is played
first.

During playback:

Press

P, to pause a message. You will hear a beep every

10 seconds.

Press D to delete all messages, you will hear ‘All
messages deleted’.

Using the handset:

1.

Press m,

PLAY MESSAGE

is displayed, press m.

2.

NEW MSG

is displayed and the number of new messages,

press

m to play new messages only or scroll to

ALL

MSG

and press m to play all of your messages. You

10.5 Adjust the speaker volume

You can adjust the base loudspeaker volume from low to
high. Press

+ to increase the volume, or - to

decrease the volume.

Outgoing messages (OGMs)

The outgoing message is the message a caller first hears
when the answering machine picks up their call.

3.

Scroll d to

RECORD OGM

and press m.

4.

Press u or d to select either

ANS AND REC

or

ANS ONLY

and press

m.

5.

Place the handset to your ear. You will hear, ’Please
speak after the tone. To end recording, press #’.

6.

After the long beep speak your message slowly and
clearly into the handset, to end recording press

#.

10.8 Check your current OGM

Using the base:

1.

Press A on the base. The machine announces the
type of OGM and plays it.

NOTE

If your Answer machine is turned off you will need to press

A to turn it back on and the OGM will be played

3.

Press u or d to select either

ANS AND REC

or

ANS ONLY

and press

m to confirm.

10.10 Re-instate the pre-recorded OGM

You can delete your own outgoing message and return to
the pre-recorded outgoing message.

Using the handset:

1.

Press m, scroll to

TAM SETTINGS

and press m.

Using the base:

1.

Press and hold the > button and release after the
number of rings required.

Using the handset:

1.

Press m, scroll to

TAM SETTINGS

and press m.

2.

Scroll to

ANS DELAY

and press m. The handset will

display the current setting.

Using the handset:

1.

Press m, scroll d to

TAM SETTINGS

and press m.

2.

Scroll d to

MEMO REC

and press m. Place the

handset to your ear and you will hear, ’Please speak
your messages after the tone. To end recording, press
#’, then a beep is heard.

3.

You can now record your memo by speaking into the

10.15 Memory full

If there is less than 35 seconds recording time left in the
memory, the caller will hear, ’Please complete your call
within 35 seconds’, after the outgoing message and before
recording tone.

If the memory becomes full during recording the machine
announces, ’Sorry, the memory full’, and ends the call.

When the memory is full, the machine automatically

11. Using remote access

You can operate your answering machine from any DTMF
phone by calling your D4A product and entering a 3 digit
security PIN code.

The default PIN setting is 000. To change it, see “Set the
security PIN code” on page 35. Using a PIN code prevents
other people from accessing your answer machine and

do not press 1 within 8 seconds, the machine hangs up.
When you press 1, you will hear the main menu.
Simply follow the instructions as announced:
‘To play all messages press 2’.
‘To play new messages press 3’.
‘To skip back during messages press 4’.
‘To delete during messages press 5’.
‘To skip forward during messages press 6’.

12. Help

No dial tone

• Use only the telephone line cord supplied.

• Check that the telephone line cord is connected properly.

• Check that the mains power is connected properly and

switched on.

No display

icon is not scrolling during charge

• Adjust the handset slightly on the base.

• Clean the charging contacts with a cloth moistened with
alcohol.

• Check that the mains power is connected properly and
switched on.

• The battery is full. When the handset is fully charged,

icon will appear steady on the display.

• Check that you are at least one metre away from other
electrical equipment to avoid interference when
registering.

Handset does not ring

• The handset ringer volume may be set to Off, see
page 19.

Base unit does not ring

• The base ringer volume may be set to Off, see page 22.

13. General information

IMPORTANT

This equipment is not designed to make emergency telephone
calls when the power fails. Alternative arrangements should be
made for access to emergency services.

This product is intended for connection to analogue public
switched telephone networks and private switchboards in

6.

Unplug this product from the wall outlet before cleaning.
Do not use liquid cleaners or aerosol cleaners. Use a
damp cloth for cleaning.

7.

Do not disassemble this product. If service or repair
work is required, contact the customer service helpline
found in this user's Guide.

8.

Do not overload wall outlets and extension cords.

9.

Avoid using during an electrical storm. Use a surge
protector to protect the equipment.

Installation Guidelines

1.

Read and understand all instructions and save them for
future reference.

2.

Follow all warnings and instructions marked on the
product.

3.

Do not install this product near a bath tub, sink, or
shower.

4.

Operate this phone using only the power source that is

10.

To avoid interference to nearby appliances, do not place
the base of the phone on or near a TV, microwave oven,
or VCR.

Battery Safety Instructions

• Do not burn, disassemble, mutilate, or puncture the
battery. The battery contains toxic materials that could be
released, resulting in injury.

CAUTION

Cleaning

• Clean the handset and base (or charger) with a damp
(not wet) cloth, or an anti-static wipe.

• Never use household polish as this will damage the
product. Never use a dry cloth as this may cause static
shock.

Environmental

• Do not expose to direct sunlight.

Product disposal instructions

Product disposal instructions for residential users

When you have no further use for it, please remove any
batteries and dispose of them and the product according to
your local authority’s recycling processes. For more
information, please contact your local authority or the retailer
where the product was purchased.

Product disposal instructions for business users

Who is covered?

This warranty extends only to the first consumer purchaser,
and is not transferable.

What will SUNCORP do?

SUNCORP or its authorized distributor at its option and within
a commercially reasonable time, will at no charge repair or
replace any Products or Accessories that does not conform to
this limited warranty. We may use functionally equivalent

INFORMATION OR OTHER FINANCIAL LOSS ARISING
OUT OF OR IN CONNECTION WITH THE ABILITY OR
INABILITY TO USE THE PRODUCTS OR ACCESSORIES
TO THE FULL EXTENT THESE DAMAGES MAY BE
DISCLAIMED BY LAW.

Some jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the
length of an implied warranty, so the above limitations or

Exclusions

Normal Wear and Tear. Periodic maintenance, repair and

replacement of parts due to normal wear and tear are
excluded from coverage.

Batteries. Only batteries whose fully charged capacity falls
below 80% of their rated capacity and batteries that leak are
covered by this limited warranty.

Abuse & Misuse. Defects or damage that result from: (a)

Altered Products. Products or Accessories with (a) serial
numbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of
tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or parts,
are excluded from coverage.

Communication Services. Defects, damages, or the failure
of Products or Accessories due to any communication
service or signal you may subscribe to or use with the

Technical Information

How many telephones can I have?

All items of telephone equipment have a Ringer Equivalence
Number (REN), which is used to calculate the number of
items which may be connected to any one telephone line.
Your D4A has a REN of 1. A total REN of 4 is allowed. If the
total REN of 4 is exceeded, the telephones may not ring.
With different telephone types, there is no guarantee of

Declaration of Conformity (DoC)

Suncorp

declares that the following products:

Brandname: Motorola

Type: D411A, D412A, D413A, D414A

Descriptions: DECT phone with telephone answering machine (D41xA) and their

multi-handset versions.

to which this declaration related is in conformity with the essential requirements of the following

directives of the Council of the European Communities:

- R&TTE Directive (1999/5/EC)

- Ecodesign Directive (2009/125/EC)

The products are compliant with the following standards:

Safety: EN60950-1:2006+A11 :2009+A1 :2010+A12 :2011

EMC: EN301489-1 v1.8.1 and EN301489-6 v1.3.1

RF Spectrum: EN301406 v2.1.1

Ecodesign: EC No 278/2009, 6 April 2009

For and on behalf of Suncorp Technologies Limited,

Signature: ______________________

Printed name & Position: CW Cheung – Chief Technical Officer

Date: 28

th

September 2012

Place: 3001-3005 China Resources Building, 26 Harbour Road,

Wan Chai, Hong Kong