Who is Covered? ................................ ................................................................ ............. 129
What Will Motorola Do? ................................................................................................... 129
How to Obtain Warranty Service or Other Information ..................................................... 129
What Other Limitations are There? .................................................................................. 130
Index ....................................................................................................................................... 131
TOC x
Get Started
This section gives you all the information you need to set up your phone and Sprint service the
first time.
Your Phone at a Glance
Set Up Your Phone
Activate Your Phone
Complete the Setup Application
Set Up Voicemail
Sprint Account Information and Help
Your Phone at a Glance
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
Get Started 1
Remove the battery from its packaging
Insert the battery into the opening in the back of the phone, making sure the
connectors align. Gently press down to secure the battery.
Position the battery cover over the battery compartment and press down until you
hear a click.
2. Charge your battery for at least three hours.
3. Press and hold the Power/Lock button on top of your phone to turn it on.
If your phone is activated, it will turn on, and show some setup instructions.
If your phone is not yet activated, see Activate Your Phone for more information.
Note: Please read the battery use and safety text in the important legal and safety information
packaged with your phone.
Get Started 2
Activate Your Phone
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it for your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically. To confirm your activation, make a
phone call.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account, you will need to go online to activate your new phone.
From your computer’s Web browser, go to sprint.com/activate and complete the
onscreen instructions to activate your phone.
When you have finished, make a phone call to confirm your activation. If your phone is still not
activated or you do not have access to the Internet, contact Sprint Customer Service at 1-888-
211-4727 for assistance.
Tip: Do not press the Power/Lock button while the phone is being activated. Pressing it
cancels the activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Complete the Setup Application
After activation and any required updates, your phone should power off and then back on again.
After the restart, you’ll see a Welcome screen. You can then complete the Setup steps.
1. Touch the Android™ icon to begin the setup application. Follow the prompts to set up
your phone and accounts.
View a tutorial: Touch Begin to see a brief tutorial about getting started.
Set up your Google™ Account: Create or sign in to your Google account.
Use Google Location Service™: Touch the check marks to select options.
Backup and restore: Choose whether or not to back up data with your Google™
account.
Note: You do not need to sign up for a Google™ account to make a phone call. However, to
download applications from the Android Market™, you must link your phone to a Google
account.
2. Touch Finish setup. You will see a Setup accounts page.
Get Started 3
3. Touch an account type (like Email, Facebook™, or Twitter) to set it up. You will need
your username and password for each account you set up.
4. When you’re finished adding accounts, touch Done adding accounts.
Note: To skip account setup and go directly to the home screen, touch Skip from the Welcome
page. You can set up accounts in the Accounts settings menu.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as
your phone is activated.
To set up your voicemail:
1. Touch Dialer to open the dial screen, and then touch and hold
the dial pad - voicemail) or touch
2. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
For more information about using your voicemail, see Voicemail.
>
Voicemail.
(the number 1 on
Sprint Account Information and Help
Sprint Account Passwords
Manage Your Account
Sprint Support Services
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Get Started 4
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com. (Click Sign in and then click Sign up now! to get started.) If you are not
the account owner (if someone else receives the bill for your Sprint service) you can get a subaccount password at sprint.com.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com or call Sprint
Customer Service at 1-888-211-4727.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like Sprint Picture Mail, games,
ringers, screen savers, and more.
From Your Sprint Phone
● Touch
● Touch
to check minute usage and account balance.
to make a payment.
Get Started 5
● Touch
details, tips and tricks, and more. To contact Sprint Customer Service, touch Call Sprint.
From Any Other Phone
● Sprint Customer Service: 1-888-211-4727.
● Business Customer Service: 1-888-788-4727.
to launch SprintZone, with access to account information, phone
Sprint Support Services
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or showtimes; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
► Touch
.
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
► Touch
For more information or to see the latest in products and services, visit us online at sprint.com.
.
Get Started 6
Phone Basics
Your Phone’s Layout
Turn Your Phone On and Off
Turn Your Screen On and Off
Touchscreen Navigation
Your Home Screen
Status Bar
Enter Text
Tip: Phone Software Upgrades – Updates to your phone’s software may become available
from time to time. Sprint will automatically upload critical updates to your phone. You can
also use the menu to check for and download updates. Touch Menu > Settings >
About phone > System updates > Update Motorola Software to search for and
download available updates.
Your Phone’s Layout
Phone Basics 7
Note: From the home screen, press the voice key to start a voice search. If you’re composing
a message, press the voice key to begin dictation.
Key Functions
● Speaker Button lets you use the speakerphone.
● Message Light allows you to see when you have a new message or see your phone’s
charging status at a glance.
● Volume Buttons adjust the ringer volume or adjust the voice volume during a call.
● Direct Connect (DC) Button use Direct Connect to talk with other push-to-talk users.
● Home Key returns you to the home screen. Press and hold the home key to see your
most recently used apps.
● Menu Key opens additional options for whatever screen you are viewing.
● Micro USB Connector connects the phone charger or an optional USB cable
(included).
● Microphone allows other callers to hear you clearly when you are speaking to them.
● Voice Key lets you use the hands-free speaker or voice recognition feature when
entering text.
Phone Basics 8
● Camera Button opens your camera to take photos or videos.
● Search Key opens a Google™ search screen so you can search the Web.
● Back Key lets you return to the previous screen.
● Touchscreen lets you display all the information needed to operate your phone, such as
the call status, the Contacts list, the date and time, and the signal and battery strength.
● Power/Screen Lock Button: turn the phone on or off or put the display to sleep.
● 3.5 mm Headset Jack allows you plug in either a stereo headset (included) or an
optional headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Turn Your Phone On and Off
Turn Your Phone On
► Press and hold the Power/Lock button.
Once your phone is on, it may display “Searching for Service.” When your phone finds a
signal, it enters standby mode—the phone’s idle state. At this point, you are ready to begin
making and receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is
automatically activated. When a signal is found, your phone automatically returns to standby
mode.
Tip: The Power Save feature conserves your battery power when you are in an area where
there is no signal.
Turn Your Phone Off
► Press and hold the Power/Lock button to open the phone options menu. Touch
Power off to turn the phone off.
Your screen remains blank while your phone is off (unless the battery is charging).
Turn Your Screen On and Off
Turn the Screen Off When Not in Use
► To quickly turn the screen off, press the Power/Lock button. Pressing it again or
receiving an incoming call will turn on your phone screen and show the lock screen.
Phone Basics 9
To save battery power, the phone automatically turns off the screen after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the
phone’s screen is off.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock button.
2. Drag the lock to the right to unlock the screen.
If you have set up a screen lock, you will be prompted to draw the pattern or enter
the password or PIN. See Set Up Screen Lock.
Touchscreen Navigation
Touch
To choose an icon or option, touch it.
Touch and Hold
To open special options, touch and hold an icon or other item. Try it: In the home screen,
touch > Contacts, and then touch and hold a contact to open options.
Phone Basics 10
Drag
To scroll through a list or move slowly, drag across the touchscreen. Try it: In the home screen,
touch > Contacts, and then drag your Contacts list up or down.
Tip: When you drag or flick a list, a scroll bar appears on the right. Drag the scroll bar to
move the list to a letter A - Z.
Flick
To scroll through a list or move quickly, flick across the touchscreen (drag quickly and release).
Tip: When you flick a long list, touch the screen to stop it from scrolling.
Zoom
Get a closer look at maps or Web pages. To zoom in, double-touch the screen. To zoom out,
double-touch the screen again.
You can also zoom in or out by pinching your fingers together or moving them apart on the
screen.
Phone Basics 11
Phone Covers
Your touchscreen might stay dark during calls if the sensor just above it is covered. Don’t use
covers or screen protectors (even clear ones) that cover this sensor.
Screen protectors can also interfere with touchscreen performance.
Your Home Screen
The home screen is the starting point for your phone’s applications, functions, and menus. You
can customize your home screen by adding application icons, shortcuts, folders, widgets, and
more. Your home screen extends beyond the initial screen. Swipe the screen left or right to
display additional screens.
Note: Your home screen might look a little different.
Customize the Home Screen
Add Items to the Home Screen
1. Touch and hold an empty area on a home screen. (If the current home screen doesn’t
have room, swipe the screen left or right to display an extended screen.)
2. On the Add to Home screen menu, touch the type of item you want to add and then
select the item.
Widget: Add widgets to a screen such as a clock, calendar, mail, people, Wi-Fi and
Bluetooth® toggles, social networking apps, and more.
Shortcut: Add shortcuts to applications, bookmarks, contacts, settings, and more.
Touch a category and then touch the item you want to add.
Phone Basics 12
Folder: Add a folder where you can organize screen items. Add a shortcut to all your
contacts, contacts with phone numbers, or starred contacts. Contact details are
automatically updated when there are changes in the source.
Wallpaper: Select a wallpaper source from your picture gallery, Sprint ID wallpapers,
live wallpapers, or other preloaded options.
Move or Remove Items on the Home Screen
► Touch and hold the item you want to move or remove from the home screen.
To move the item, drag it to a new area and release it.
To remove the item, drag it to the Trash icon at the top of the screen and release it.
Extended Home Screens
In addition to the main home screen, your phone has six more home screens to provide more
space for adding icons, widgets, and more. Touch Home
to move from the main screen to an extended screen.
● You cannot add more screens.
and then drag across the screen
● While on an extended screen, touch Home to return to the main home screen.
To go directly to a particular screen:
1. From the main home screen, you can touch Home to show thumbnails of all
screens.
2. Touch the screen you want to open.
App Menu
The app menu shows you all of your applications. To open it from the home screen, touch .
Flick up and down to see all of your apps. Any new apps that you download (see Android
Market™) are added to the app menu.
To close the app menu, touch Home or Back .
Phone Basics 13
Recent Apps
Touch and hold Home to see the last few apps you used, and then touch the app you want.
Touch Home to return to the home screen.
Widgets
A widget is small app on the home screen that displays information, such as weather, news, and
social networking updates. You can add a widget, such as a clock, music player, or a calendar
that shows upcoming appointments. To open a widget, touch it.
Creating Widgets
1. Find an empty spot on your home screen where you want to add a widget. You can flick
left or right to open other panels on your home screen.
2. Touch and hold the empty spot until you see the Add to Home screen menu.
3. Touch Motorola widgets or Android widgets.
4. Touch the type of widget. If necessary, enter the widget settings.
Tip: You can change a widget’s size. Just touch and hold the widget. When the widget’s
outline turns white, drag one of the corners to make it the size you want.
Note: If you install apps from Android Market™ that have widgets, touch and hold the home
screen, and then select a widget to add to the home screen.
Setting Up Widgets
You can customize some widgets. Touch a widget to open it, and then touch Menu. You
may already have several useful widgets on your home screen:
●Messages: Change the widget name or choose how long it shows new messages. To
add email accounts, see Setting Up Messaging Accounts.
●Music: Set this widget to an artist, album, or song, playlist. For more information, see
Music.
●News: Change the widget name, choose how long it shows new stories, or choose a
news source. To choose a source, touch Add, and then choose preset Bundles or
Channels, or choose Custom to enter a URL for a Webpage or an RSS feed.
●Weather: Change temperature units or add locations. To add locations, touch Add,
enter a city, and touch Search. When you open the weather widget, flick left to see
other locations you added.
Phone Basics 14
Search
Icon
Description
Bluetooth® active
GPS active
Wi-Fi active
downloading
vibrate mode
silent mode
mute call
speakerphone active
network (full signal)
network (roaming)
3G (data service)
airplane mode
sync active
alarm set
► Touch Search Search to start a Google™ Search.
Note: You can also use the Voice search key on the keyboard.
Status Bar
Your phone’s display provides information about your phone’s status and options. This list
identifies some of the symbols you’ll see: To view notification alerts, touch the status bar and
drag it down.
Status Icons
Phone Basics 15
battery (charging)
battery (full charge)
DC Connect active
DC alert or invite
To view notification alerts, touch the status bar and drag it down.
Enter Text
You can type on your phone’s QWERTY keyboard or touchscreen keyboard.
QWERTY Keyboard
Touchscreen Keyboards
Tips for Editing Text
QWERTY Keyboard
Tip: When you type, your phone suggests words for you. You can turn this on or off or
Note: When you’re entering text, press the Voice Key to begin voice recognition dictation.
Touchscreen Keyboard
Certain applications let you use a touchscreen keyboard in landscape mode. Touch a text field
to open a touchscreen keyboard when your phone is in landscape mode. Touch Back to
close it.
To move the cursor, touch where you want to move it.
Multi-Touch Keyboard
Use the touchscreen keyboard to enter letters one at a time.
Phone Basics 16
explore other options by touching Menu > Settings > Language & keyboard.
To…
Enter alternate characters
To enter characters appearing at the top of the keys
(including numbers), press ALT on the keyboard
or touch ?123 on the multi-touch keyboard.
Enter one capital letter
Touch Shift.
Enter only capital letters, until
you touch Shift again
Touch Shift twice. Touch again to revert to
lowercase.
Select text
Touch and hold text to select it.
Or, when viewing a Web page or received message,
touch and hold text until you see two bookend
cursors. Drag the cursors to either end of the text to
select. Touch the selected text for more options.
Cut or Copy selected text
Touch and hold text, then touch Select word or Select all.
Touch and hold again, then select Cut or Copy.
Move the cursor
Touch where you want to move the cursor. When you
see a red icon, drag it to where you want the cursor.
Paste cut or copied text
Touch and hold location to paste, then touch Paste.
Tips for Editing Text
Phone Basics 17
To…
Delete a character (hold to delete
more)
Touch Delete.
Auto-Correction
As you type, your phone suggests words from your dictionary and chosen language.
Your phone also automatically enters apostrophes in some words, like “dont.” You can also
touch two keys at the same time, such as Shift with a letter.
Text Input Settings
► Touch Menu > Settings > Language & keyboard.
Phone Basics 18
Phone
With the Sprint National Network and your phone’s phone, you can enjoy clear calling across
the country.
Make Phone Calls
Receive Phone Calls
Phone Call Options
Making a Conference Call
Make Phone Calls
There are several convenient ways to place calls from your phone.
Call Using the Phone Dialer
Call from Call log
Call from Contacts
Call from Favorites
Call a Number in a Text Message
Call Emergency Numbers
Call Using the Phone Dialer
► From the home screen, touch Dialer, enter a number using the dialpad, and touch
Call.
Phone 19
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