This reference guide describes the many features in your A920
multimedia handset.
Game Key A
Speakerphone
Key
Vol ume
Up/Down
Voi ce Ke y
Shortcut Key
Press to go to
favourite
application
(default: Home).
Power/End Key
Press & hold to
turn on & off.
Press & release
to end calls.
Camera
Microphone
Status Light
Earpiece
Game Key B
Touchscreen
Navigation Key
Press arrows to
move through
items.
Press centre to
select highlighted
item.
3 Key
Press to use
features from 3.
Send Key
Press to make &
answer calls.
Welcome - 1
www.hellomoto.com
MOTOROLA, the Stylised M Logo, and all other trademarks
indicated as such herein are trademarks of Motorola, Inc.
® Reg. U.S. Pat. & Tm. Off.
All other product or service names are the property of their
respective owners.
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States
and other countries preserve for Motorola and third-party software
providers certain exclusive rights for copyrighted software, such as
the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in the
Motorola products may not be modified, reverse-engineered,
distributed, or reproduced in any manner to the extent allowed by
law. Furthermore, the purchase of the Motorola products shall not
be deemed to grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents, or patent
applications of Motorola or any third- party software provider,
except for the normal, non-exclusive, royalty-free licence to use
that arises by operation of law in the sale of a product.
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. READ THIS INFORMATION BEFORE USING
YOUR PHONE.
The information provided in this document supersedes the general
safety information in user guides published prior to
December 1, 2002.
Exposure To Radio Frequency (RF) Energy
Your phone contains a transmitter and a receiver. When it is ON, it
receives and transmits RF energy. When you communicate with
your phone, the system handling your call controls the power level
at which your phone transmits.
Your Motorola phone is designed to comply with local regulatory
requirements in your country concerning exposure of human
beings to RF energy.
Operational Precautions
To assure optimal phone performance and make sure human
exposure to RF energy is within the guidelines set forth in the
relevant standards, always adhere to the following procedures.
External Antenna Care
Use only the supplied or Motorola-approved replacement antenna.
Unauthorised antennas, modifications, or attachments could
damage the phone.
Do NOT hold the external antenna when the phone is IN USE.
Holding the external antenna affects call quality and may cause the
phone to operate at a higher power level than needed. In addition,
use of unauthorised antennas may result in non-compliance with
the local regulatory requirements in your country.
10 - Safety and General Information
Phone Operation
When placing or receiving a phone call, hold your phone as you
would a wireline telephone.
Body-Worn Operation
To maintain compliance with RF energy exposure guidelines, if you
wear a phone on your body when transmitting, always place the
phone in a Motorola-supplied or approved clip, holder, holster,
case, or body harness for this phone, if available. Use of
accessories not approved by Motorola may exceed RF energy
exposure guidelines. If you do not use one of the body-worn
accessories approved or supplied by Motorola, and are not using
the phone held in the normal use position, ensure the phone and its
antenna are at least 1 inch (2.5 centimetres) from your body when
transmitting.
Data Operation
When using any data feature of the phone, with or without an
accessory cable, position the phone and its antenna at least 1 inch
(2.5 centimetres) from your body.
Approved Accessories
Use of accessories not approved by Motorola, including but not
limited to batteries and antenna, may cause your phone to exceed
RF energy exposure guidelines. For a list of approved Motorola
accessories, visit our website at www.Motorola.com.
RF Energy Interference/Compatibility
Note: Nearly every electronic device is susceptible to RF energy
interference from external sources if inadequately shielded,
designed, or otherwise configured for RF energy compatibility. In
some circumstances your phone may cause interference.
Facilities
Turn off your phone in any facility where posted notices instruct you
to do so. These facilities may include hospitals or health care
Safety and General Information - 11
facilities that may be using equipment that is sensitive to external
RF energy.
Aircraft
When instructed to do so, turn off your phone when on board an
aircraft. Any use of a phone must be in accordance with applicable
regulations per airline crew instructions.
Medical Devices
Pacemakers
Pacemaker manufacturers recommend that a minimum separation
of 6 inches (15 centimetres) be maintained between a handheld
wireless phone and a pacemaker.
Persons with pacemakers should:
• ALWAYS keep the phone more than 6 inches (15 centimetres)
from your pacemaker when the phone is turned ON.
• NOT carry the phone in the breast pocket.
• Use the ear opposite the pacemaker to minimise the potential
for interference.
• Turn OFF the phone immediately if you have any reason to
suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids.
In the event of such interference, you may want to consult your
hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
shielded from RF energy. Your GP may be able to assist you in
obtaining this information.
12 - Safety and General Information
Use While Driving
Check the laws and regulations on the use of phones in the area
where you drive. Always obey them.
When using your phone while driving, please:
• Give full attention to driving and to the road.
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a call if
driving conditions so require.
Operational Warnings
For Vehicles With an Air Bag
Do not place a phone in the area over an air bag or in the air bag
deployment area. Air bags inflate with great force. If a phone is
placed in the air bag deployment area and the air bag inflates, the
phone may be propelled with great force and cause serious injury
to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially
explosive atmosphere, unless it is a phone type especially qualified
for use in such areas and certified as “Intrinsically Safe.” Do not
remove, install, or charge batteries in such areas. Sparks in a
potentially explosive atmosphere can cause an explosion or fire
resulting in bodily injury or even death.
Note: The areas with potentially explosive atmospheres referred to
above include fuelling areas such as below decks on boats, fuel or
chemical transfer or storage facilities, areas where the air contains
chemicals or particles, such as grain, dust, or metal powders.
Areas with potentially explosive atmospheres are often but not
always posted.
Safety and General Information - 13
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF
your phone when you are near electrical blasting caps, in a blasting
area, or in areas posted “Turn off electronic devices.” Obey all
signs and instructions.
Batteries
Batteries can cause property damage and/or bodily injury such as
burns if a conductive material such as jewellery, keys, or beaded
chains touch exposed terminals. The conductive material may
complete an electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery, particularly when
placing it inside a pocket, bag, or other container with metal
objects. Use only Motorola original batteries and chargers.
Your battery or phone may contain symbols, defined as follows:
SymbolDefinition
Important safety information will follow.
Your battery or phone should not be disposed of in
a fire.
Your battery or phone may require recycling in
accordance with local laws. Contact your local
regulatory authorities for more information.
Your battery or phone should not be thrown in the
trash.
LiIon BATT
Your phone contains an internal lithium ion
battery.
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts
when exposed to blinking lights, such as when watching television
14 - Safety and General Information
or playing video games. These seizures or blackouts may occur
even if a person never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult with your doctor
before playing video games on your phone or enabling a blinkinglights feature on your phone. (The blinking-light feature is not
available on all products.)
Parents should monitor their children's use of video game or other
features that incorporate blinking lights on the phones. All persons
should discontinue use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation.
To limit the likelihood of such symptoms, please take the following
safety precautions:
• Do not play or use a blinking-lights feature if you are tired or
need sleep.
• Take a minimum of a 15-minute break hourly.
• Play in a room in which all lights are on.
• Play at the farthest distance possible from the screen.
Repetitive Motion Injuries
When you play games on your phone, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or
other parts of your body. Follow these instructions to avoid
problems such as tendonitis, carpal tunnel syndrome, or other
musculoskeletal disorders:
• Take a minimum 15-minute break every hour of game playing.
• If your hands, wrists, or arms become tired or sore while
playing, stop and rest for several hours before playing again.
• If you continue to have sore hands, wrists, or arms during or
after play, stop playing and see a doctor.
Safety and General Information - 15
European Union Directives Conformance Statement
Hereby, Motorola declares that this product is in
compliance with
• The essential requirements and other relevant
provisions of Directive 1999/5/EC
• All other relevant EU Directives
IMEI: 350034/40/394721/9
0168
Type: MC2-41H14
The above gives an example of a typical Product Approval Number.
You can view your product's Declaration of Conformity (DoC) to
Directive 1999/5/EC (the R&TTE Directive) at www.motorola.com/
rtte - to find your DoC, enter the product Approval Number from
your product's label in the "Search" bar on the Web site
16 - Safety and General Information
Product
Approval
Number
Getting Started
What’s in the Box?
Your A920 multimedia handset comes with:
• 2 Rechargeable batteries and doors:
• Standard battery and door
• Extra Capacity battery and door (may not be available in all
countries)
• Battery charger
• Desktop cradle
• Stylus
• Stereo headset with Send and End key
• CD-ROM with computer synchronisation software (A920
Desktop Suite), product manuals, and other product
information and software
• Removable memory card (may not be available in all
countries)
• USB cable (for connecting to computer)
• Regional power adapters
• Protective carrying case
• 3 welcome package (may not be available in all countries)
• Vehicle power adapter (may not be available in all countries)
Note: The in-box items of the A920 multimedia handset may vary
by country. Contact 3 for more details.
To purchase Motorola Original™ accessories, please contact
Motorola as per the enclosed User Information publication.
Getting Started - 17
About this Guide
This reference guide is a companion to the user’s guide that is
packaged with your handset. Refer to the user’s guide for general
information about using the handset. This reference guide contains
all of the information in the user’s guide, plus information about
additional handset features.
Optional Features
Features marked with this label are
optional network and/or subscriberdependent. They may not be offered by
all service providers in all geographical
areas. Contact your service provider for
availability.
Optional Accessories
Features marked with this label require an
optional Motorola Original™ accessory.
Installing the USIM Card
Your USIM (Universal Subscriber Identity Module) card contains
your phone number, service details, and memory for storing phone
numbers and messages.
18 - Getting Started
Caution: Do not bend or scratch your USIM card, and avoid
exposing it to static electricity, water, or dirt.
Do This
1 Push down
release latch, slide
back cover down,
and remove.
Release latch
2 Slide USIM card
door to the left and
lift open.
3 Insert USIM card
into tray (notch in
upper right corner,
gold plate down).
Getting Started - 19
Do This
4 Close USIM card
door and slide to
right to lock.
Installing the Memory Card
The memory card lets you store multimedia files, such as audio
clips, pictures, and video clips.
Do This
1 If back cover is on, remove it as described in
“Installing the USIM Card” on page 18.
2 Insert memory card into card slot with notch in upper
right corner. Push card completely into slot until it
locks.
If you need to remove the memory card, push it into the slot until it
unlocks. Then slide it out.
20 - Getting Started
Installing the Battery
You must install and charge the battery to use your handset.
Use only Motorola Original batteries and
accessories. Store batteries in their protective
cases when not in use.
Do This
1 Remove the battery from its protective clear plastic
case.
2 If back cover is on, remove it as described in
“Installing the USIM Card” on page 18.
3 Insert the battery
under the tab and
push down.
4 Replace back cover and slide into place.
Getting Started - 21
Charging the Battery
New batteries are partially charged, so you must charge them
before you can use your handset. Some batteries perform best
after several charge/discharge cycles.
Do This
1 Plug the charger
in with the release
tab up.
2 Plug the other end of the charger into an electrical
outlet. While the battery is charging,
and the battery’s current charge level (
displays on the screen.
3 When
Charging Complete
and remove the charger. The typical time needed to
fully charge the battery is three hours.
displays, press the release tab
Charging Battery
Very Low
to
High
)
Battery Use
Battery performance depends on your wireless carrier’s network
configuration; signal strength; temperature; features and settings
you select and use; and your voice, data, and other application use.
Caution: To prevent injuries or burns, do not allow metal objects to
contact or short-circuit the battery terminals.
To maximise your battery’s performance:
• Always use Motorola Original™ batteries and battery
chargers. The warranty does not cover damage caused by
using non-Motorola batteries and/or battery chargers.
22 - Getting Started
• New batteries or batteries stored for a long time may require a
longer charge time.
• Charge the battery at or near room temperature.
• Do not expose batteries to temperatures below -10° C (14° F)
or above 45° C (113° F). Always take your handset with you
when you leave your vehicle.
• When you do not intend to use a battery for a while, store it
uncharged in a cool, dark, dry place, such as a refrigerator.
• With extended use, batteries gradually wear down and require
longer charging times. This is normal. If you charge a battery
regularly and notice a decrease in talk time or an increase in
charging time, it is probably time to buy a new one.
Dispose of rechargeable batteries properly. You may need to
recycle them. Refer to your battery’s label for battery type, and
contact your local recycling centre for proper disposal methods.
Never dispose of batteries in a fire because they may explode.
Turning Your Handset On
Press and hold to turn
on and off
After you turn the handset on, your personal home page displays
after the startup sequence. See “Home” on page 37 to learn more
about this screen.
Getting Started - 23
Setting up Your Handset
When you turn on the handset for the first time, it prompts you to:
• Select language
• Calibrate the screen for accurate screen taps
• Enter current time and date
See “Customising Handset Settings” on page 75 for other ways to
customise your handset.
If you want to enter information about yourself into the handset, see
“Creating Owner Card” on page 73.
Making and Answering Calls
This section describes the basic calling features. For more
features, see “Calling Features” on page 39.
To make and answer calls, your handset must:
• be turned on
• have a USIM card installed
• have a network connection with adequate signal strength
Making a Call
Do This
1 Press
numbers displays.
. A list of the most recently dialled phone
B
24 - Getting Started
Do This
2 To dial one of the displayed phone numbers, press
(up and down arrows) to highlight the number and
C
press
(centre key) to select the desired number.
C
To dial a different phone number, use the provided
stylus to tap
at the bottom of the screen. A
Keypad
dialling keypad displays. Tap the number you want to
dial on the keypad.
3 Choose either a voice () or a video ()
call by tapping on the corresponding icon.
4 Press
to make the call.
B
5 To end the call, press A.
Answering a Call
When you receive a call, the handset rings or vibrates (unless set
to Silent mode).
Do This
1 Press
2 To end the call, press
to answer the call.
B
A
.
Getting Started - 25
Using Your Handset
See page 1 for a description of your handset’s components.
Handset Screen
Application Selector
Bar
Menu Bar
Application Space
Button Bar
Status Bar
Application
Selector Bar
Shows six icons that allow easy access
to commonly used applications.
Menu BarShows menus for the open application.
Application
Shows the open application.
Space
Button BarShows buttons you can select in the
open application.
26 - Using Your Handset
Status BarShows handset status information.
Using Touchscreen Control
You can use all of the features by tapping on icons, text, and onscreen buttons with the provided stylus. One tap selects an item.
The stylus fits in a storage compartment on the back of the
handset.
Stylus
Using Navigation Key
Instead of using the stylus, you can use the Navigation key (C).
Press the four arrows to highlight an item on the screen. Press the
centre key to select the highlighted item.
3 Key
Navigation Key
Note: This guide describes how to use touchscreen control to use
the features. In most cases, it does not include the equivalent
Navigation key for using the feature.
Using Your Handset - 27
Using 3 Key
The 3 key (E) provides access to unique features from 3. See the
3 welcome package for more about these features.
Using Game Keys
The handset has two Game keys. You can use these keys to play
games that you install on the handset.
Game Key A
In addition to playing games, you can also use these keys as
follows:
Game Key B
Game Key A
In many handset applications, you can press Game key A (F) to
open the first (leftmost) menu in the menu bar. Press
close the menu.
again to
F
Game Key B
Use Game key B (G) in conjunction with the Shortcut key (D) to
lock the handset. See “Locking and Unlocking handset” on
page 123 for instructions.
Opening Applications
Your handset has many built-in applications for communications,
personal organisation, and entertainment. Every application has an
associated icon.
28 - Using Your Handset
You can open an application in the following ways:
• Select one of the icons in the Application Selector bar at the
top of the screen. These shortcuts are always visible on the
screen.
• Select . The Application Launcher displays, showing
icons of all of your handset’s applications. Select the
application you want to open.
• Press
(Shortcut key) to open your favourite application.
D
The default application is Home. See “Setting Shortcut Key”
on page 76 for how to assign a different application to this key.
You don’t have to close applications — just open the next one.
Changes or entries are always automatically saved.
The following icons open the handset applications:
Calendar
(see page 80)
Calculator
(see page 94)
Desktop Suite
(see page 118)
Contacts
(see page 68)
Control Panel
(see page 75)
Notes
(see page 89)
Messaging
(see page 56)
Phone
(see page 39)
Time
(see page 91)
To Do
(see page 85)
Web
(see page 95)
Music
(see page 98)
Using Your Handset - 29
Video
(see page 108)
Camera
(see page 104)
Home
(see page 37)
Remote Sync
(see page 119)
Pictures
(see page 112)
Folders
Many applications include a group of folders. The current folder
name appears on the right side of the menu bar at the top of the
screen.
Current folder. Tap folder name to
see list of all folders.
You can use folders to organise your entries. For example, you can
create separate folders for business and personal entries.
30 - Using Your Handset
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