to open dial pad, enter phone number, press
To hang up, press
hold headset button (phone beeps).
Answer a Call
Press
Answer
flip. If using the headset, press headset button (phone beeps).
Extension/Voicemail Dialing
To display the dial pad while on a call, press .
Mute the Microphone During a Call
Press b
Change the Ringer Style for Incoming Phone Calls
Press in bottom left corner of main menu screen.
1.
2.
Select desired ring status and ring style.
3.
Increase/decrease ringer volume using + and -.
4.
Press OK.
Send a Text Message
1.
Press
2.
Make sure SMS mail icon is selected (not email icon ).
Currently selected icon is enclosed in [ ].
3.
Press
the right of
4.
After selecting from addressbook or entering number(s), press OK.
5.
Press
the right of
keyboard or handwriting recognition. To switch between keyboard
and handwriting, press
6.
If entering new message, press to insert picture, to insert
animation, or to insert melody into message.
7.
After entering or selecting message, press OK.
8.
From New Message screen, press
Read a New Message
Press Read
on the screen, or press the Confirm button, or open the
Mute
. To turn the sound back on, press
fK
To:
to select recipients from addressbook, or press space to
To:
Message:
Message:
when notified of new message, or press .
Motorola A388
Quick Reference Card
End
or close the flip. If using the headset, press and
Unmute
Compose
.
to enter phone number(s) using number pad.
to select predefined message, or press space to
to enter new message using on-screen
b
and select desired mode.
Send
.
Send
.
.
Store a Number on the SIM Card
1.
Press
fG
New
.
2.
Select
SIM Card
from
Catg:
pulldown list and press OK.
Speed dial number is automatically assigned in
3.
Press space to the right of
keyboard or handwriting recognition. To switch between keyboard
and handwriting, press
4.
After entering name, press OK.
5.
Press
6.
After entering phone number, press OK.
7.
From New Contact screen, press OK.
Call a Number Stored on the SIM Card
Press
1.
2.
Press location number followed by # sign.
3.
Press
Store a Number in Phone Addressbook
1.
Press
2.
Select category from
3.
Press space to the right of
keyboard or handwriting recognition. To switch between keyboard
and handwriting, press
4.
After entering name, press OK.
5.
For each number, press <number type>, enter phone number, and
press
6.
Scroll to see additional information fields.
7.
Enter other details for contact as desired, press OK after each entry.
8.
When complete, press OK to store on phone.
Call a Number Stored in Phone Addressbook
Press f G to open addressbook.
1.
2.
To locate phone number, press alphabetic tabs (e.g., to list names
beginning with M, press K-O tab 3 times), or press
to search addressbook for a name, number, or text string.
3.
Once the phone number you want to call is listed on the screen,
press the number to dial it.
<Number>
q
to open dial pad.
Send
.
fG
New
OK
.
Name:
to enter name using on-screen
b
and select desired mode.
and enter phone number.
.
Catg:
pulldown list and press OK.
Name:
to enter name using on-screen
b
and select desired mode.
Location:
field.
b Find Contact
Welcome
Welcome to the world of Motorola digital wireless
communication. We are pleased that you have chosen the
Motorola A388 wireless phone.
Your Motorola A388 phone delivers all the wireless
functionality you need in one smart package.
•
Easy to use touchscreen.
•
Virtual number pad for quick and easy dialing.
•
Store and call frequently used phone numbers in the
addressbook.
•
Screen calls even when your phone is closed through
the external caller ID display.
•
Send text messages or use your wireless Internet
connection to send email.
•
Add pizazz to your messages with graphics, animated
icons, and sounds.
•
Keep track of important business meetings, social
events, and other occasions using the datebook.
reminder alarms, and to-do lists.
•
Download applications, from business tools to games.
•
Sync up the data on your phone to your PC, PIM, or
PDA.
Welcome
•
Experience the “always on” connection for WAP
Internet sites, or use your phone as a wireless modem
for your PC.
1
Welcome
Adjust
volume
Home Button
Return to main
menu
Power Button
Turn phone
on and off
Confirm Button
Answer a call
Touchscreen
Stylus storage
compartment
Infrared Port
Headset Jack
Status Light
2
Ringer speaker
Make a Call
Press q (located in the middle of the
1
status bar at the top of the
touchscreen) to open the dial pad.
2
Enter the phone number.
If you make a mistake while entering
the number, press
1
to backspace
and erase one or more numbers.
3
Press
Send
on the touchscreen.
End a Call
Press
End
in the in-call screen, or simply
close the flip.
Answer a Call
Press
Answer
in the incoming call
message on the touchscreen, or press
the Confirm button.
If the Flip Answer option is on, you can
also answer a call by opening the flip.
See page 36.
MOTOROLA, the Stylized M Logo, and all other trademarks indicated as
such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.
All other product or service names are the property of their respective
owners.
Using Your Phone as a Wireless Modem . . . . . . . . . 118
Transferring Data Using the Infrared Port . . . . . . . . . 120
Specific Absorption Rate (SAR) Data
Additional Health and Safety Information (FDA)
Warranty
Product Registration
Software Copyright Notice
Export Law Assurances
Index
Wireless Phone
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. READ THIS INFORMATION BEFORE
USING YOUR PHONE.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.
RF Operational Characteristics
Your phone contains a transmitter and a receiver. When it
is ON, it receives and transmits radio frequency (RF)
energy. The phone is capable of transmitting in the
frequency ranges of 890 MHz to 915 MHz, 1710 MHz to
Safety Information
1785 MHz, and 1850 MHz to 1910 MHz in digital mode.
When you communicate with your phone, the system
handling your call controls the power level at which your
phone transmits. The output power level typically may vary
over a range from 0.0 to 2.0 watts for the 900 MHz band,
0.0 watts to 1.0 watts for the 1800 MHz band, and
0.0 watts to 0.89 watts for the 1900 MHz band.
Exposure To Radio Frequency Energy
Your Motorola phone is designed to comply with the
following national and international standards and
guidelines regarding exposure of human beings to radio
frequency electromagnetic energy:
•United States Federal Communications Commission,
Code of Federal Regulations; 47 CFR part 2 sub-part J
•American National Standards Institute (ANSI)/Institute
of Electrical and Electronic Engineers (IEEE) C95. 11992
8
•Institute of Electrical and Electronic Engineers (IEEE)
C95.1-1999 Edition
•National Council on Radiation Protection and
Measurements (NCRP) of the United States, Report
86, 1986
•International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1998
•Ministry of Health (Canada) Safety Code 6. Limits of
Human Exposure to Radiofrequency Electromagnetic
Fields in the Frequency Range from 3 kHz to 300 GHz,
1999
•Australian Communications Authority
Radiocommunications (Electromagnetic Radiation Human Exposure) Standard 1999 (applicable to
wireless phones only)
To assure optimal phone performance and make sure
human exposure to radio frequency electromagnetic
energy is within the guidelines set forth in the above
standards, always adhere to the following procedures:
Portable Phone Operation and EME Exposure
Antenna Care
Use only the supplied or an approved replacement
antenna.
Unauthorized antennas, modifications, or
attachments could damage the phone and may violate
FCC regulations.
Do NOT hold the antenna when the
phone
is in use.
Holding the antenna affects call quality and may cause the
phone to operate at a higher power level than needed.
Phone Operation
When placing or receiving a phone call, hold your phone
as you would a wireline telephone.
Speak directly into
the microphone.
Safety Information
9
Body-worn Operation
To maintain compliance with FCC/Health Canada RF
exposure guidelines, if you wear a phone on your body
when transmitting, always place the phone in
a Motorola
supplied or approved clip, holder, holster, case, or body
harness for this product. Use of non-Motorola-approved
accessories may exceed FCC/Health Canada RF
exposure guidelines. If you do not use one of the Motorolasupplied or approved body-worn accessories, and are not
using the phone held in the normal use position,
the phone
and its antenna are at least one inch (2.5
centimeters) from your body when transmitting
Data Operation
When using any data feature of the phone, with or without
an accessory cable,
Safety Information
at least one inch (2.5 centimeters) from your body.
Approved Accessories
position the
phone
and its antenna
For a list of approved Motorola accessories visit our
website at www.mot.com.
Electromagnetic Interference/Compatibility
NOTE:
Nearly every electronic device is susceptible to
electromagnetic interference (EMI) if inadequately
shielded, designed or otherwise configured for
electromagnetic compatibility.
• FACILITIES
To avoid electromagnetic interference and/or
compatibility conflicts, turn off your phone in any facility
where posted notices instruct you to do so. Hospitals or
health care facilities may be using equipment that is
sensitive to external RF energy.
• AIRCRAFT
When instructed to do so, turn off your phone when on
board an aircraft. Any use of a phone must be in
ensure
.
10
accordance with applicable regulations per airline crew
instructions.
• MEDICAL DEVICES
Pacemakers
The Advanced Medical Technology Association
recommends that a minimum separation of 6 inches (15
centimeters) be maintained between a handheld
wireless phone and a pacemaker. These
recommendations are consistent with the independent
research by, and recommendations of, the United
States Food and Drug Administration.
Persons with pacemakers should:
•ALWAYS keep the phone more than six inches (15
centimeters) from their pacemaker when the
phone is turned ON.
•not carry the phone in the breast pocket.
•use the ear opposite the pacemaker to minimize
the potential for interference.
•turn the phone OFF immediately if you have any
reason to suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some
hearing aids. In the event of such interference, you may
want to consult your hearing aid manufacturer to
discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult
the manufacturer of your device to determine if it is
adequately shielded from RF energy. Your physician
may be able to assist you in obtaining this information.
Use While Driving
Check the laws and regulations on the use of phones in
Safety Information
11
the area where you drive. Always obey them.
When using your phone while driving, please:
•Give full attention to driving and to the road.
•Use hands-free operation, if available.
•Pull off the road and park before making or answering a
call if driving conditions so require.
OPERATIONAL WARNINGS
• FOR VEHICLES WITH AN AIR BAG
Do not place a portable phone in the area over an air
bag or in the air bag deployment area. Air bags inflate
with great force. If a portable phone is placed in the air
bag deployment area and the air bag inflates, the phone
may be propelled with great force and cause serious
injury to occupants of the vehicle.
Safety Information
• POTENTIALLY EXPLOSIVE ATMOSPHERES
Turn off you phone prior to entering any area with a
potentially explosive atmosphere, unless it is a phone
type especially qualified for use in such areas as
“Intrinsically Safe.” Do not remove, install, or charge
batteries in such areas. Sparks in a potentially explosive
atmosphere can cause an explosion or fire resulting in
bodily injury or even death.
NOTE: The areas with potentially explosive
atmospheres referred to above include fueling areas
such as below decks on boats, fuel or chemical transfer
or storage facilities, areas where the air contains
chemicals or particles, such as grain, dust or metal
powders, and any other area where you would normally
be advised to turn off your vehicle engine. Areas with
potentially explosive atmospheres are often but not
always posted.
12
• BLASTING CAPS AND AREAS
To avoid possible interference with blasting operations,
turn off your phone when you are near electrical blasting
caps, in a blasting area, or in areas posted: “Turn off
two-way radio”. Obey all signs and instructions.
OPERATIONAL CAUTIONS
• ANTENNAS
Do not use any portable phone that has a damaged
antenna.
your skin, a minor burn can result.
•BATTERIES
All batteries can cause property damage and/or bodily
injury such as burns if a conductive material such as
jewelry, keys, or beaded chains touch exposed
terminals. The conductive material may complete an
electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery,
particularly when placing it inside a pocket, purse, or
other container with metal objects.TC01-100
If a damaged antenna comes into contact with
Safety Information
13
European Union Directives
Conformance Statement
European Union Directives
Conformance Statement
Hereby, Motorola declares that this product
is in compliance with
• The essential requirements and other
relevant provisions of
Directive 1999/5/EC
• All other relevant EU Directives
IMEI: 350034/40/394721/9
0168
Type: MC2-41H14
The above gives an example of a typical Product
Approval Number.
You can view your product’s Declaration of
Conformity (DoC) to Directive 1999/5/EC (to R&TTE
Directive) at www.motorola.com/rtte. To find your
European Union Directives Conformance Statement
DoC, enter the product Approval Number from your
product’s label in the Search bar on the web site.
Product Approval
Number
14
Getting Started
What’s in the Box?
Your phone typically comes with a battery and a
charger. Other accessories can customize your phone for
maximum performance and portability.
To purchase Motorola Original
Motorola Customer Call Center at 1-800-221-6456 in the
United States or 1-800-461-4575 in Canada.
About this Guide
This user guide introduces you to your Motorola phone.
Optional Features
This label identifies an optional network,
SIM card, or subscription-dependent
feature that may not be offered by all
service providers in all geographical areas.
Contact your service provider for more
information.
™
accessories, contact the
Getting Started
Optional Accessories
This label identifies a feature that requires
an optional Motorola Original™ accessory.
15
Installing the SIM Card
011694-O
Your SIM (Subscriber Identity Module) card contains your
phone number, service details, and memory for storing
phone numbers and messages.
Caution:
Do not bend or scratch the SIM card, and
avoid exposing it to static electricity, water, or dirt. Turn
your phone off before removing or installing the SIM card.
Failure to do so may damage the SIM card memory.
Do This
1
Push the release latch
up towards the top of
Getting Started
the phone and lift the
battery out.
2
Slide the SIM tray
towards you to unlock it
and lift the unhinged
end up.
3
Insert the SIM card into
the tray with the notch
in the upper left corner
and the gold contacts
facing down.
4
Lower the SIM tray and
slide forward to lock
into place.
5
Replace the battery by lining up the contacts and
pressing down on the battery until it clicks into place.
Release
latch
16
Charging the Battery
New batteries are shipped partially charged, so you must
charge the battery before you can use your phone.
Some batteries perform best after several full charge/
discharge cycles.
Do This
1
Plug the charger
into the charger
port.
2
Plug the other end of the charger into an
appropriate electrical outlet.
3
When your phone indicates the battery is fully
charged (
tab and remove the charger.
During charging, the battery level indicator in the upper
right corner of the touchscreen flashes and shows how
much of the charging process is complete. The battery
indicator stops flashing when the battery is fully charged.
Battery Use
Battery performance depends on many factors, including
your wireless carrier’s network configuration, signal
strength, the temperature at which you operate your
Charging Complete
), press the release
Getting Started
17
phone, the features and/or settings you select and use,
and your voice, data, and other application usage patterns.
Caution:
metal objects to contact or short-circuit the battery
terminals.
To maximize your battery’s performance:
•
Always use Motorola Original™ batteries and
chargers. The phone warranty does not cover damage
caused from using non-Motorola batteries and/or
battery chargers.
•
Maintain the battery at or near room temperature
Getting Started
when charging.
•
Do not expose batteries to temperatures below -10°C
(14°F) or above 45°C (113°F). Always take your
phone with you when you leave your vehicle.
•
When you do not intend to use a battery for a while,
store it uncharged in a cool, dark, dry place. Store
batteries in their protective cases when not in use.
•
New batteries or batteries that have not been used for
long periods of time may require a longer charge time.
Charge such batteries for at least 14 hours, but not
more than 24 hours.
•
Over extended periods of time, batteries gradually
wear down and require longer charging times. This is
normal. If you charge the battery regularly and notice
a decrease in talk time or an increase in charging
time, it is probably time to purchase a new battery.
To prevent injuries or burns, do not allow
18
Extending Battery Life
•
Turn on battery saving mode (see page 37).
•
Set the network search speed to slow or medium
(see page 84).
Activities that require intensive keystroke use (such as
playing games and composing messages) and using the
browser may also reduce your phone’s talk and standby
times.
Turning Your Phone On
Press power
button to turn
phone on or off
Your service provider may have programmed your phone
with a subsidy lock that prevents you from using a SIM
card other than the one that came with your phone. If you
try to use a different SIM card, you will be asked to enter
an unlock code to disable the subsidy lock. It is at the
discretion of your service provider to provide you with the
subsidy unlock code.
Entering Your PIN
If your phone is programmed with a PIN, you are prompted
to enter it after you turn your phone on. Press
previous numbers if you make a mistake while entering
your PIN.
If you enter an incorrect PIN 3 times in a row, your SIM
card is blocked. See page 96 for the unblocking procedure.
1
to erase
Getting Started
19
If the SIM card is locked, damaged, missing, or not
registered, you are prompted to choose one of the
following options:
•
Antenna Off
•
Antenna On
make emergency calls.
•
Power Off
to use the phone in PDA mode.
to use the phone’s PDA functions and
to turn the phone off.
Entering Your Unlock Code
If your phone is programmed with a lock code, you are
prompted to enter it. Press
you make a mistake while entering your unlock code.
Getting Started
If you enter an incorrect unlock code 3 times in a row, your
phone locks up. Contact your service provider for the
unlock code.
1
to erase previous numbers if
Registering with a Network
In most cases, your phone is set by your service provider
to automatically search for your service network. If your
phone is not programmed to search for a network, you will
be presented with a list of networks from which you can
select.
After the phone successfully registers with a network, the
main menu will appear and the process of turning your
phone on is complete.
20
Calibrating the Screen
After you turn your phone on for the first time, calibrate the
screen.
Press
1
hu
2
Display Setup
3
Calibrate Screen
Press the center of the target until it disappears. If you
want to calibrate the screen each time you turn the phone
on, check
Redo on Power Up
.
Changing Between PDA and Phone
Mode
Your phone can operate in phone mode or PDA mode. In
phone mode, you can use all of your phone’s features. In
PDA mode, you cannot make phone calls or send
messages.
The antenna indicator in the status bar shows
phone mode or for PDA mode. To change the mode,
press the icon and select
mode, or
Cancel
Antenna Off
to keep the current mode.
Antenna On
to switch to PDA mode. Press
to switch to phone
T
for
Getting Started
21
Learning to Use Your Phone
Touchscreen Controls and Status
Indicators
➍
12:28
Clock
R
➏
Owner
Information
➐
Service
Provider
➎
➌
➋
New
Notification
Indicator
➊
Antenna
Status
➑
Ringer
Status
Learning to Use Your Phone
Call
Status
T p
Service Provider
Battery
Level
22
➊
Antenna Status
Shows the strength of your phone’s
connection with the network. GPRS is displayed above if
you have the GPRS service and it is active.
➋
New Notification Indicator
Flashes when you miss a
call or have a new message waiting
➌
Call Status
Phone line status:
On hook
➍
Clock
➎
Battery Level
battery:
➏
Owner Information
Off hook
Shows the current time
Shows the amount of charge left in the
RQPO
High
Line 2
Connected
Displays owner information that
On hold
Empty
you have entered into the phone’s memory
➐
Service Provider
name.
Antenna Off
mode, or
Emergency Call
Your wireless service provider’s
is displayed when the phone is in PDA
when the phone can only make
emergency calls.
➑
Ringer Status
Type of alert for incoming calls and
messages:
Ring
Vibrate
Ring & vibrate
Silent
Learning to Use Your Phone
Call divert on
23
Using the Main Menus
The features of your phone are organized into three main
menus. Press one of the tabs on the right side of the
touchscreen to view each main menu, then press a feature
icon to access that feature.
Tip:
You can also use the page up (y) and page down (c)
buttons to cycle through the main menu tabs.
24
Communications
Applications
Setup
r
Provider Name
IconFunction
Learning to Use Your Phone
G
K
M
Record phone numbers, addresses,
and other contact information
Send, retrieve, check, and manage text
messages and voicemail
List the last 20 numbers dialed, last
20 calls missed, and last 20 calls
answered
Provider Name
Provider Name
IconFunction
k
E
4
z
w
i
C
Y
3
Send and receive email
Connect to the Internet
Download and run J2ME applications
Schedule and organize daily activities
such as appointments and meetings
Create and prioritize to-do lists
Compose short notes
Record phone calls or personal
messages
Create custom ring tones and alerts
Create pictures, animations, and
sounds
Learning to Use Your Phone
I
W
Set reminder alarms
Calculator for performing simple
calculations
25
IconFunction
m
A
r
u
Learning to Use Your Phone
Transmit and receive information using
the phone as a wireless modem
Synchronize data between your phone
and your PC using Starfish Truesync
software
Send and receive information by
infrared transmission
Set up and customize your phone
®
26
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