Motorola A388 user Manual

DIGITAL WIRELESS

TELEPHONE

User's Guide >



Make and End a Call

Press

q

to open dial pad, enter phone number, press
To hang up, press
hold headset button (phone beeps).

Answer a Call

Press

Answer

flip. If using the headset, press headset button (phone beeps).

Extension/Voicemail Dialing

To display the dial pad while on a call, press .

Mute the Microphone During a Call

Press b

Change the Ringer Style for Incoming Phone Calls

Press in bottom left corner of main menu screen.

1.

2.

Select desired ring status and ring style.

3.

Increase/decrease ringer volume using + and -.

4.

Press OK.

Send a Text Message

1.

Press

2.

Make sure SMS mail icon is selected (not email icon ).
Currently selected icon is enclosed in [ ].

3.

Press
the right of

4.

After selecting from addressbook or entering number(s), press OK.

5.

Press
the right of
keyboard or handwriting recognition. To switch between keyboard
and handwriting, press

6.

If entering new message, press to insert picture, to insert

animation, or to insert melody into message.

7.

After entering or selecting message, press OK.

8.

From New Message screen, press

Read a New Message

Press Read

on the screen, or press the Confirm button, or open the

Mute

. To turn the sound back on, press

fK

To:

to select recipients from addressbook, or press space to

To:

Message:

Message:

when notified of new message, or press .

Motorola A388

Quick Reference Card

End

or close the flip. If using the headset, press and

Unmute

Compose

.

to enter phone number(s) using number pad.

to select predefined message, or press space to

to enter new message using on-screen

b

and select desired mode.

Send

.

Send

.

.

Store a Number on the SIM Card

1.

Press

fG

New

.

2.

Select

SIM Card

from

Catg:

pulldown list and press OK.

Speed dial number is automatically assigned in

3.

Press space to the right of
keyboard or handwriting recognition. To switch between keyboard
and handwriting, press

4.

After entering name, press OK.

5.

Press

6.

After entering phone number, press OK.

7.

From New Contact screen, press OK.

Call a Number Stored on the SIM Card

Press

1.

2.

Press location number followed by # sign.

3.

Press

Store a Number in Phone Addressbook

1.

Press

2.

Select category from

3.

Press space to the right of
keyboard or handwriting recognition. To switch between keyboard
and handwriting, press

4.

After entering name, press OK.

5.

For each number, press <number type>, enter phone number, and
press

6.

Scroll to see additional information fields.

7.

Enter other details for contact as desired, press OK after each entry.

8.

When complete, press OK to store on phone.

Call a Number Stored in Phone Addressbook

Press f G to open addressbook.

1.

2.

To locate phone number, press alphabetic tabs (e.g., to list names
beginning with M, press K-O tab 3 times), or press
to search addressbook for a name, number, or text string.

3.

Once the phone number you want to call is listed on the screen,
press the number to dial it.

<Number>

q

to open dial pad.

Send

.

fG

New

OK

.

Name:

to enter name using on-screen

b

and select desired mode.

and enter phone number.

.

Catg:

pulldown list and press OK.

Name:

to enter name using on-screen

b

and select desired mode.

Location:

field.

b Find Contact



Welcome

Welcome to the world of Motorola digital wireless
communication. We are pleased that you have chosen the
Motorola A388 wireless phone.

Your Motorola A388 phone delivers all the wireless
functionality you need in one smart package.

•

Easy to use touchscreen.

•

Virtual number pad for quick and easy dialing.

•

Store and call frequently used phone numbers in the
addressbook.

•

Screen calls even when your phone is closed through
the external caller ID display.

•

Send text messages or use your wireless Internet
connection to send email.

•

Add pizazz to your messages with graphics, animated
icons, and sounds.

•

Keep track of important business meetings, social
events, and other occasions using the datebook.
reminder alarms, and to-do lists.

•

Download applications, from business tools to games.

•

Sync up the data on your phone to your PC, PIM, or
PDA.

Welcome

•

Experience the “always on” connection for WAP
Internet sites, or use your phone as a wireless modem
for your PC.

1

Welcome

Adjust
volume

Home Button
Return to main
menu

Power Button

Turn phone

on and off

Confirm Button
Answer a call

Touchscreen

Stylus storage
compartment

Infrared Port

Headset Jack

Status Light

2

Ringer speaker

Make a Call

Press q (located in the middle of the

1

status bar at the top of the
touchscreen) to open the dial pad.

2

Enter the phone number.
If you make a mistake while entering
the number, press

1

to backspace

and erase one or more numbers.

3

Press

Send

on the touchscreen.

End a Call

Press

End

in the in-call screen, or simply

close the flip.

Answer a Call

Press

Answer

in the incoming call
message on the touchscreen, or press
the Confirm button.

If the Flip Answer option is on, you can
also answer a call by opening the flip.
See page 36.

MOTOROLA, the Stylized M Logo, and all other trademarks indicated as
such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.
All other product or service names are the property of their respective
owners.

© 2002 Motorola, Inc. All rights reserved.
Personal Communications Sector
1500 Gateway Blvd., Boynton Beach, FL 33426-8292
Manual number: 6809448A89-O
Cover number: 8988485L49-O

Welcome

3

Contents

Safety Information
European Union Directives Conformance

Statement

Getting Started

What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . 16

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 17

Contents

Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . 19

Entering Your PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Entering Your Unlock Code . . . . . . . . . . . . . . . . . . . . 20

Registering with a Network . . . . . . . . . . . . . . . . . . . . 20

Calibrating the Screen . . . . . . . . . . . . . . . . . . . . . . . . 21

Changing Between PDA and Phone Mode . . . . . . . . 21

Learning to Use Your Phone

Touchscreen Controls and Status Indicators . . . . . . . 22

Using the Main Menus . . . . . . . . . . . . . . . . . . . . . . . . 24

Using Your Phone’s Buttons . . . . . . . . . . . . . . . . . . . 28

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Setting Up Your Phone

Storing Your Name and Number . . . . . . . . . . . . . . . . 34

Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . 34

Setting a Ring Style . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Setting Answer Options . . . . . . . . . . . . . . . . . . . . . . . 36

Setting Automatic Redial . . . . . . . . . . . . . . . . . . . . . . 36

Changing Your Startup Greeting . . . . . . . . . . . . . . . . 37

Conserving Battery Power . . . . . . . . . . . . . . . . . . . . . 37

Setting the Display Contrast . . . . . . . . . . . . . . . . . . . 38

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

. . . . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . . . . . . . . . . 34

4

Calling Features

Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Muting the Microphone During a Call . . . . . . . . . . . . . 40

Muting the Incoming Call Ringer or Vibrate Alert . . . .40

Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Returning an Unanswered Call . . . . . . . . . . . . . . . . . 41

Viewing Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . 41

Inserting Pauses Into a Phone Number . . . . . . . . . . . 43

Calling an Emergency Number . . . . . . . . . . . . . . . . . 43

Calling International Numbers . . . . . . . . . . . . . . . . . . 44

Calling with Speed Dial . . . . . . . . . . . . . . . . . . . . . . . 44

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . .48

Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Changing the Active Line . . . . . . . . . . . . . . . . . . . . . . 49

Displaying Your Phone Number . . . . . . . . . . . . . . . . . 49

Messages and Email

Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Setting Up Your Addressbook

Fields in an Addressbook Entry . . . . . . . . . . . . . . . . . 68

Addressbook Categories . . . . . . . . . . . . . . . . . . . . . . 69

Creating an Addressbook Entry . . . . . . . . . . . . . . . . . 70

Locating Entries in Your Addressbook . . . . . . . . . . . . 71

Calling a Number from Your Addressbook . . . . . . . . . 72

Sending a Message from Your Addressbook . . . . . . . 73

Copying Addressbook Entries . . . . . . . . . . . . . . . . . . 74

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . . . . . . . . . . . 50

. . . . . . . . . . . . . . . . . . . 68

Contents

5

Deleting Addressbook Entries . . . . . . . . . . . . . . . . . . 74

Sending Addressbook Information . . . . . . . . . . . . . . 75

Receiving Addressbook Information . . . . . . . . . . . . . 75

Synchronizing with TrueSync Software . . . . . . . . . . . 76

Getting More Out of Your Phone

Making a Conference Call . . . . . . . . . . . . . . . . . . . . . 77

Forwarding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Blocking Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Using Fixed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Monitoring Phone Use . . . . . . . . . . . . . . . . . . . . . . . . 81

Adjusting Network Settings . . . . . . . . . . . . . . . . . . . . 83

Contents

Personalizing Your Phone

Personalizing a Ring Style . . . . . . . . . . . . . . . . . . . . . 85

Creating Custom Ring Tones . . . . . . . . . . . . . . . . . . . 86

Creating Pictures, Animations, and Sounds . . . . . . . 89

Creating Personal Message Folders . . . . . . . . . . . . . 91

Creating Message Mailing Groups . . . . . . . . . . . . . . 92

Creating Categories for Addressbook Entries . . . . . . 93

Setting the Menu Language . . . . . . . . . . . . . . . . . . . 94

Resetting All Options . . . . . . . . . . . . . . . . . . . . . . . . . 94

Clearing All Stored Information . . . . . . . . . . . . . . . . . 95

Security

Personal Organizer Features

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Locking the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . 96

Locking and Unlocking Your Phone . . . . . . . . . . . . . . 98

Changing Your Codes . . . . . . . . . . . . . . . . . . . . . . . . 99

Datebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Voice Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

. . . . . . . . . . . . . . . . . 77

. . . . . . . . . . . . . . . . . . . . . . 85

. . . . . . . . . . . . . . . . . . 100

6

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Synchronizing with TrueSync Software . . . . . . . . . . 111

Printing Information Using Infrared . . . . . . . . . . . . . . 112

News and Entertainment

Mobile Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Downloading Java Applications . . . . . . . . . . . . . . . . 115

Using Your Phone as a Wireless Modem . . . . . . . . . 118

Transferring Data Using the Infrared Port . . . . . . . . . 120

Specific Absorption Rate (SAR) Data
Additional Health and Safety Information (FDA)
Warranty
Product Registration
Software Copyright Notice
Export Law Assurances
Index
Wireless Phone

Safety Tips

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

. . . . . . . . . . . . . . . . . . . . . . 113

. . . . . . . . . . . . 121

. . . 124

. . . . . . . . . . . . . . . . . . . . . . . . . 139

. . . . . . . . . . . . . . . . . . . . . 139

. . . . . . . . . . . . . . . . . . . . . . . 140

Contents

7

Safety Information

IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. READ THIS INFORMATION BEFORE
USING YOUR PHONE.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.

RF Operational Characteristics

Your phone contains a transmitter and a receiver. When it
is ON, it receives and transmits radio frequency (RF)
energy. The phone is capable of transmitting in the
frequency ranges of 890 MHz to 915 MHz, 1710 MHz to

Safety Information

1785 MHz, and 1850 MHz to 1910 MHz in digital mode.
When you communicate with your phone, the system
handling your call controls the power level at which your
phone transmits. The output power level typically may vary
over a range from 0.0 to 2.0 watts for the 900 MHz band,

0.0 watts to 1.0 watts for the 1800 MHz band, and

0.0 watts to 0.89 watts for the 1900 MHz band.

Exposure To Radio Frequency Energy

Your Motorola phone is designed to comply with the
following national and international standards and
guidelines regarding exposure of human beings to radio
frequency electromagnetic energy:

• United States Federal Communications Commission,
Code of Federal Regulations; 47 CFR part 2 sub-part J

• American National Standards Institute (ANSI)/Institute
of Electrical and Electronic Engineers (IEEE) C95. 1­1992

8

• Institute of Electrical and Electronic Engineers (IEEE)
C95.1-1999 Edition

• National Council on Radiation Protection and
Measurements (NCRP) of the United States, Report
86, 1986

• International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1998

• Ministry of Health (Canada) Safety Code 6. Limits of
Human Exposure to Radiofrequency Electromagnetic
Fields in the Frequency Range from 3 kHz to 300 GHz,
1999

• Australian Communications Authority
Radiocommunications (Electromagnetic Radiation ­Human Exposure) Standard 1999 (applicable to
wireless phones only)

To assure optimal phone performance and make sure
human exposure to radio frequency electromagnetic
energy is within the guidelines set forth in the above
standards, always adhere to the following procedures:

Portable Phone Operation and EME Exposure

Antenna Care

Use only the supplied or an approved replacement
antenna.

Unauthorized antennas, modifications, or
attachments could damage the phone and may violate
FCC regulations.

Do NOT hold the antenna when the

phone

is in use.

Holding the antenna affects call quality and may cause the
phone to operate at a higher power level than needed.

Phone Operation

When placing or receiving a phone call, hold your phone
as you would a wireline telephone.

Speak directly into

the microphone.

Safety Information

9

Body-worn Operation

To maintain compliance with FCC/Health Canada RF
exposure guidelines, if you wear a phone on your body
when transmitting, always place the phone in

a Motorola
supplied or approved clip, holder, holster, case, or body
harness for this product. Use of non-Motorola-approved
accessories may exceed FCC/Health Canada RF
exposure guidelines. If you do not use one of the Motorola­supplied or approved body-worn accessories, and are not
using the phone held in the normal use position,

the phone

and its antenna are at least one inch (2.5

centimeters) from your body when transmitting

Data Operation

When using any data feature of the phone, with or without
an accessory cable,

Safety Information

at least one inch (2.5 centimeters) from your body.

Approved Accessories

position the

phone

and its antenna

For a list of approved Motorola accessories visit our
website at www.mot.com.

Electromagnetic Interference/Compatibility

NOTE:

Nearly every electronic device is susceptible to
electromagnetic interference (EMI) if inadequately
shielded, designed or otherwise configured for
electromagnetic compatibility.

• FACILITIES

To avoid electromagnetic interference and/or
compatibility conflicts, turn off your phone in any facility
where posted notices instruct you to do so. Hospitals or
health care facilities may be using equipment that is
sensitive to external RF energy.

• AIRCRAFT

When instructed to do so, turn off your phone when on
board an aircraft. Any use of a phone must be in

ensure

.

10

accordance with applicable regulations per airline crew
instructions.

• MEDICAL DEVICES
Pacemakers

The Advanced Medical Technology Association
recommends that a minimum separation of 6 inches (15
centimeters) be maintained between a handheld
wireless phone and a pacemaker. These
recommendations are consistent with the independent
research by, and recommendations of, the United
States Food and Drug Administration.
Persons with pacemakers should:

• ALWAYS keep the phone more than six inches (15
centimeters) from their pacemaker when the
phone is turned ON.

• not carry the phone in the breast pocket.

• use the ear opposite the pacemaker to minimize
the potential for interference.

• turn the phone OFF immediately if you have any
reason to suspect that interference is taking place.

Hearing Aids

Some digital wireless phones may interfere with some
hearing aids. In the event of such interference, you may
want to consult your hearing aid manufacturer to
discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult
the manufacturer of your device to determine if it is
adequately shielded from RF energy. Your physician
may be able to assist you in obtaining this information.

Use While Driving

Check the laws and regulations on the use of phones in

Safety Information

11

the area where you drive. Always obey them.
When using your phone while driving, please:

• Give full attention to driving and to the road.

• Use hands-free operation, if available.

• Pull off the road and park before making or answering a
call if driving conditions so require.

OPERATIONAL WARNINGS

• FOR VEHICLES WITH AN AIR BAG

Do not place a portable phone in the area over an air
bag or in the air bag deployment area. Air bags inflate
with great force. If a portable phone is placed in the air
bag deployment area and the air bag inflates, the phone
may be propelled with great force and cause serious
injury to occupants of the vehicle.

Safety Information

• POTENTIALLY EXPLOSIVE ATMOSPHERES

Turn off you phone prior to entering any area with a
potentially explosive atmosphere, unless it is a phone
type especially qualified for use in such areas as
“Intrinsically Safe.” Do not remove, install, or charge
batteries in such areas. Sparks in a potentially explosive
atmosphere can cause an explosion or fire resulting in
bodily injury or even death.
NOTE: The areas with potentially explosive
atmospheres referred to above include fueling areas
such as below decks on boats, fuel or chemical transfer
or storage facilities, areas where the air contains
chemicals or particles, such as grain, dust or metal
powders, and any other area where you would normally
be advised to turn off your vehicle engine. Areas with
potentially explosive atmospheres are often but not
always posted.

12

• BLASTING CAPS AND AREAS

To avoid possible interference with blasting operations,
turn off your phone when you are near electrical blasting
caps, in a blasting area, or in areas posted: “Turn off
two-way radio”. Obey all signs and instructions.

OPERATIONAL CAUTIONS

• ANTENNAS
Do not use any portable phone that has a damaged
antenna.

your skin, a minor burn can result.

•BATTERIES

All batteries can cause property damage and/or bodily
injury such as burns if a conductive material such as
jewelry, keys, or beaded chains touch exposed
terminals. The conductive material may complete an
electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery,
particularly when placing it inside a pocket, purse, or
other container with metal objects.TC01-100

If a damaged antenna comes into contact with

Safety Information

13

European Union Directives Conformance Statement

European Union Directives

Conformance Statement

Hereby, Motorola declares that this product
is in compliance with

• The essential requirements and other
relevant provisions of
Directive 1999/5/EC

• All other relevant EU Directives

IMEI: 350034/40/394721/9

0168

Type: MC2-41H14

The above gives an example of a typical Product
Approval Number.

You can view your product’s Declaration of
Conformity (DoC) to Directive 1999/5/EC (to R&TTE
Directive) at www.motorola.com/rtte. To find your

European Union Directives Conformance Statement

DoC, enter the product Approval Number from your
product’s label in the Search bar on the web site.

Product Approval
Number

14

Getting Started

What’s in the Box?

Your phone typically comes with a battery and a
charger. Other accessories can customize your phone for
maximum performance and portability.

To purchase Motorola Original
Motorola Customer Call Center at 1-800-221-6456 in the
United States or 1-800-461-4575 in Canada.

About this Guide

This user guide introduces you to your Motorola phone.

Optional Features

This label identifies an optional network,
SIM card, or subscription-dependent
feature that may not be offered by all
service providers in all geographical areas.
Contact your service provider for more
information.

™

accessories, contact the

Getting Started

Optional Accessories

This label identifies a feature that requires
an optional Motorola Original™ accessory.

15

Installing the SIM Card

011694-O

Your SIM (Subscriber Identity Module) card contains your

phone number, service details, and memory for storing
phone numbers and messages.

Caution:

Do not bend or scratch the SIM card, and
avoid exposing it to static electricity, water, or dirt. Turn
your phone off before removing or installing the SIM card.
Failure to do so may damage the SIM card memory.

Do This

1

Push the release latch
up towards the top of

Getting Started

the phone and lift the
battery out.

2

Slide the SIM tray
towards you to unlock it
and lift the unhinged
end up.

3

Insert the SIM card into
the tray with the notch
in the upper left corner
and the gold contacts
facing down.

4

Lower the SIM tray and
slide forward to lock
into place.

5

Replace the battery by lining up the contacts and
pressing down on the battery until it clicks into place.

Release
latch

16

Charging the Battery

New batteries are shipped partially charged, so you must
charge the battery before you can use your phone.
Some batteries perform best after several full charge/
discharge cycles.

Do This

1

Plug the charger
into the charger
port.

2

Plug the other end of the charger into an
appropriate electrical outlet.

3

When your phone indicates the battery is fully
charged (
tab and remove the charger.

During charging, the battery level indicator in the upper
right corner of the touchscreen flashes and shows how
much of the charging process is complete. The battery
indicator stops flashing when the battery is fully charged.

Battery Use

Battery performance depends on many factors, including
your wireless carrier’s network configuration, signal
strength, the temperature at which you operate your

Charging Complete

), press the release

Getting Started

17

phone, the features and/or settings you select and use,
and your voice, data, and other application usage patterns.

Caution:

metal objects to contact or short-circuit the battery
terminals.

To maximize your battery’s performance:

•

Always use Motorola Original™ batteries and
chargers. The phone warranty does not cover damage
caused from using non-Motorola batteries and/or
battery chargers.

•

Maintain the battery at or near room temperature

Getting Started

when charging.

•

Do not expose batteries to temperatures below -10°C
(14°F) or above 45°C (113°F). Always take your
phone with you when you leave your vehicle.

•

When you do not intend to use a battery for a while,
store it uncharged in a cool, dark, dry place. Store
batteries in their protective cases when not in use.

•

New batteries or batteries that have not been used for
long periods of time may require a longer charge time.
Charge such batteries for at least 14 hours, but not
more than 24 hours.

•

Over extended periods of time, batteries gradually
wear down and require longer charging times. This is
normal. If you charge the battery regularly and notice
a decrease in talk time or an increase in charging
time, it is probably time to purchase a new battery.

To prevent injuries or burns, do not allow

18

Extending Battery Life

•

Turn on battery saving mode (see page 37).

•

Set the network search speed to slow or medium
(see page 84).

Activities that require intensive keystroke use (such as
playing games and composing messages) and using the
browser may also reduce your phone’s talk and standby
times.

Turning Your Phone On

Press power
button to turn
phone on or off

Your service provider may have programmed your phone
with a subsidy lock that prevents you from using a SIM
card other than the one that came with your phone. If you
try to use a different SIM card, you will be asked to enter
an unlock code to disable the subsidy lock. It is at the
discretion of your service provider to provide you with the
subsidy unlock code.

Entering Your PIN

If your phone is programmed with a PIN, you are prompted
to enter it after you turn your phone on. Press
previous numbers if you make a mistake while entering
your PIN.

If you enter an incorrect PIN 3 times in a row, your SIM
card is blocked. See page 96 for the unblocking procedure.

1

to erase

Getting Started

19

If the SIM card is locked, damaged, missing, or not
registered, you are prompted to choose one of the

following options:

•

Antenna Off

•

Antenna On

make emergency calls.

•

Power Off

to use the phone in PDA mode.

to use the phone’s PDA functions and

to turn the phone off.

Entering Your Unlock Code

If your phone is programmed with a lock code, you are
prompted to enter it. Press
you make a mistake while entering your unlock code.

Getting Started

If you enter an incorrect unlock code 3 times in a row, your
phone locks up. Contact your service provider for the
unlock code.

1

to erase previous numbers if

Registering with a Network

In most cases, your phone is set by your service provider
to automatically search for your service network. If your
phone is not programmed to search for a network, you will
be presented with a list of networks from which you can
select.

After the phone successfully registers with a network, the
main menu will appear and the process of turning your
phone on is complete.

20

Calibrating the Screen

After you turn your phone on for the first time, calibrate the
screen.

Press

1

hu

2

Display Setup

3

Calibrate Screen

Press the center of the target until it disappears. If you
want to calibrate the screen each time you turn the phone
on, check

Redo on Power Up

.

Changing Between PDA and Phone Mode

Your phone can operate in phone mode or PDA mode. In
phone mode, you can use all of your phone’s features. In
PDA mode, you cannot make phone calls or send
messages.

The antenna indicator in the status bar shows
phone mode or for PDA mode. To change the mode,
press the icon and select
mode, or

Cancel

Antenna Off

to keep the current mode.

Antenna On

to switch to PDA mode. Press

to switch to phone

T

for

Getting Started

21

Learning to Use Your Phone

Touchscreen Controls and Status Indicators

➍

12:28

Clock

R

➏

Owner
Information

➐

Service
Provider

➎

➌

➋

New
Notification
Indicator

➊

Antenna
Status

➑

Ringer
Status

Learning to Use Your Phone

Call
Status

T p

Service Provider

Battery
Level

22

➊

Antenna Status

Shows the strength of your phone’s
connection with the network. GPRS is displayed above if
you have the GPRS service and it is active.

➋

New Notification Indicator

Flashes when you miss a

call or have a new message waiting

➌

Call Status

Phone line status:

On hook

➍

Clock

➎

Battery Level

battery:

➏

Owner Information

Off hook

Shows the current time

Shows the amount of charge left in the

RQPO

High

Line 2

Connected

Displays owner information that

On hold

Empty

you have entered into the phone’s memory

➐

Service Provider

name.

Antenna Off

mode, or

Emergency Call

Your wireless service provider’s

is displayed when the phone is in PDA

when the phone can only make

emergency calls.

➑

Ringer Status

Type of alert for incoming calls and

messages:

Ring

Vibrate

Ring & vibrate

Silent

Learning to Use Your Phone

Call divert on

23

Using the Main Menus

The features of your phone are organized into three main
menus. Press one of the tabs on the right side of the
touchscreen to view each main menu, then press a feature
icon to access that feature.

Tip:

You can also use the page up (y) and page down (c)

buttons to cycle through the main menu tabs.

24

Communications

Applications

Setup

r

Provider Name

Icon Function

Learning to Use Your Phone

G

K

M

Record phone numbers, addresses,
and other contact information

Send, retrieve, check, and manage text
messages and voicemail

List the last 20 numbers dialed, last
20 calls missed, and last 20 calls
answered

Provider Name

Provider Name

Icon Function

k

E

4

z

w

i

C

Y

3

Send and receive email

Connect to the Internet

Download and run J2ME applications

Schedule and organize daily activities
such as appointments and meetings

Create and prioritize to-do lists

Compose short notes

Record phone calls or personal
messages

Create custom ring tones and alerts

Create pictures, animations, and
sounds

Learning to Use Your Phone

I

W

Set reminder alarms

Calculator for performing simple
calculations

25

Icon Function

m

A

r

u

Learning to Use Your Phone

Transmit and receive information using
the phone as a wireless modem

Synchronize data between your phone
and your PC using Starfish Truesync
software

Send and receive information by
infrared transmission

Set up and customize your phone

®

26

Using the Context Sensitive Menus

If the menu indicator b appears at the bottom of the
touchscreen, press it to list functions you can perform from
that screen. To close the menu without selecting anything,
press anywhere on the touchscreen outside of the menu
list.

12:00

Message Center

Inbox [2]4

SIM Card [0]3

Outbox 0

Voice Mail

Info Svc

Sent

Exit

Press to open menu

9

Compose

Learning to Use Your Phone

27

Using Your Phone’s Buttons

You can easily and quickly access your phone’s features
by pressing the touchscreen with the stylus. You can also
use the buttons on your phone to perform some functions.
Many buttons perform more than one function, depending
on what is currently displayed on the screen.

Volume
controls

Page up Page down

➎

➍

➌

Confirm

Home

➏

➊➋

Power button
Turns your phone on

020004-O

and off

Learning to Use Your Phone

28

➊ Page Up

•

When scroll bars are present, use to scroll back

•

When dial pad is displayed, list last 20 answered calls

•

When calling, open the dial pad

•

From the main menu, scroll through the 3 main menu
icons on the right side of the screen

➋ Page Down

•

When scroll bars are present, use to scroll forward

•

When dial pad displayed, list last 20 missed calls

•

When calling, open the dial pad

•

From the main menu, scroll through the 3 main menu
icons on the right side of the screen

➌ Home

•

Return to the main menu

➍ Confirm

•

Select a highlighted icon

•

Answer an incoming call

•

From the main menu, open the dial pad

•

Start/stop recording a phone call

•

Stop recording a voice note

➎ Volum e Up

•

Turn the volume up during a call

•

When dial pad displayed, enter the addressbook

•

From the main menu, scroll through icons

•

When flip is closed, press and hold button for
2 seconds to show time, missed calls, new messages

➏ Volum e Down

Turn the volume down during a call

•

•

When dial pad displayed, list last 20 numbers called

•

From the main menu, scroll through icons

•

When flip is closed, press and hold button for
2 seconds to show time, missed calls, new messages

•

Mute incoming call ring/vibrate

Learning to Use Your Phone

29

Entering Text

Your phone provides two ways to enter text and other
information:

•

Handwriting letters and numbers on the touchscreen

•

Selecting characters from a keyboard display

When you first enter a screen where text input is required

(for example, when composing a new message),
press

b

and select
Depending on your selection, either the handwriting
recognition or keyboard tool will be displayed.

Handwriting Recognition

Your phone uses the Motorola Quickprint Handwriting
Recognition technology to recognize handwritten
characters, numbers, and punctuation.

Similar Characters Panel

Handwriting

or

Keyboard

Handwriting Area

.

Backspace

Lowercase
Uppercase

Numbers

Learning to Use Your Phone

Punctuation

Press

ABC

or

123

for numbers. Using the stylus, write your characters
or numbers in the handwriting area. You can switch
between uppercase, lowercase, and numbers at any time.

30

abc
ABC
123

.@!

to write in uppercase text,

Space

abc

for lowercase text,

Return

When you have finished writing, or if you pause, your
phone recognizes the most similar character and places it
at the current cursor position. If the character is not the
one you want, you can change it by selecting one of the
characters in the Similar Characters Panel, or by using
to backspace and erase.

1

Keyboard

When using the keyboard tool:

•

To enter a single uppercase character, press

Shift

.

•

To enter multiple uppercase characters, press .
Press again to turn uppercase off.

•

To enter punctuation, select from the punctuation bar
at the bottom of the keyboard, or press to
display additional punctuation. Press to return to
the keyboard.

%#&

▼

Setting a Preferred Text Input Method

You can set a preferred text input method so each time a
screen that requires you to enter text opens, the
handwriting or keyboard tool will be displayed. You can still
use

b

to change input methods at any time.

Learning to Use Your Phone

Press To

1

h

2

Initial Setup

3

Text Input

u

open the Setup menu

display Initial Setup options
change text input preferences

31

Press To

4

slow, medium
fast

, or

select the handwriting
recognition speed. The
slower the speed, the better
the accuracy of the
recognition.

5

Watermark:on

or

Watermark:off

6

Handwriting

or

Keyboard

7

right

specify whether a character
category notice will be
displayed in the handwriting
area

select the preferred text input
method

specify your writing hand

or

left

8

checkbox next

select your language

to a language

9

OK

Text Input Fields

Learning to Use Your Phone

save text input settings

You can enter information into your phone using the
handwriting and keyboard tools or by selecting from a list.
To select text from a list, press directly on the text input
field name or label. To enter information into a field using
the handwriting or keyboard tools, press the blank input
area next to the field name or label.

32

Press here to
select address
from your
addressbook

Press here to
select a quick
text message

Press here to
select phone
number from
addressbook

Creating a Datebook Event

Composing a Message

12:00

New Message[ 00]

To:

Message:

Press here to enter
address

Press here to enter
your own message

Cancel Send

Creating Speed Dial List

12:00

Turbo Dialing

1

2

3

4

5

6

Cancel OK

Press here to enter
phone number

Learning to Use Your Phone

Press here to
select from
list of existing
titles,
locations,
notes

12:00

New Event

Title:

Location:

Note:

Date: 03-01-2002

set time

Start:11:00

Cancel OK

Press here to
enter new
title,
location,
note

33

Setting Up Your Phone

Storing Your Name and Number

Press To

1

h

u

2

Initial Setup

3

Owner Info

4

Name:

5

Cellular:

6

OK

After entering your name and number, press o in the
bottom right corner of the screen to view your owner

information.You can also enter your name and number
by creating a new addressbook entry under the Owner
category (see page 70).

Setting the Date and Time

Press To

1

h

u

enter your name
enter your phone number
save your owner information

2

Setting Up Your Phone

34

3
4
5

Initial Setup
Date and Time
Time
Date

set the time
set the date

Use the pulldown menus in the Date and Time screen to
turn daylight savings time on or off and to set the time and
date format and your current location.

Setting a Ring Style

You can choose the sound your phone makes when you
receive a call, message, or alert and when you press the
touchscreen.

Press To

1

h

u

2

Sounds & Alerts

3

Ring Tone

4

Speaker Volume

5

Touch Screen

6

Notifications

set the sound for incoming
calls

increase or decrease the
speaker volume

choose the sound your phone
makes when you press the
touchscreen

choose the sound your phone
makes when you receive a
text or information service
message, voice mail, or
datebook alarm

Setting Up Your Phone

35

Setting Answer Options

Flip Answer

To set your phone up so you can answer a call by opening
the flip:

Press

1

h

u

2

Phone Setup

3

Flip Answer:on

Autoanswer

If you are using a headset, you can set your phone to

automatically answer a call after 2 rings.

Press

1

h

u

2

Phone Setup

3

Auto Answer:on

Setting Automatic Redial

Your phone can automatically redial a call that did not
connect. When the call goes through, your phone rings or
vibrates one time, displays

connects the call.

Setting Up Your Phone

Press

1

h

u

Redial Successful

, and

36

Press

2

Phone Setup

3

Auto Redial:on

Changing Your Startup Greeting

The startup greeting is the message you see when you
turn your phone on.

Press

1

h

u

2

Initial Setup

3

Startup Greeting

Erase the current message and enter a new message.
See page 30 for information on how to enter text on
your phone.

Conserving Battery Power

The battery indicator in the top right corner of
the status bar shows the battery charge level.

Press the battery to view a detailed battery charge meter.

To turn battery saving mode on, press
the screen shows

You can also use this screen to automatically turn your
phone off at a specific time.

Battery Save:on

Battery Save:

.

until

Setting Up Your Phone

37

Setting the Display Contrast

Press To

1

h

u

2

Display Setup

3+ or

-

adjust the display contrast

Setting Up Your Phone

38

Calling Features

Making a Call

Press

1

q

1

2

phone number

3

Send

.

Press
the dial pad.

Dial pad

12:00

Clear Send

While on a call, the in-call screen is displayed. To return
to the dial pad, press (for example, to enter an

extension number, leave a numeric message, or enter
a PIN or voicemail password). Press
you can do while on a call.

to erase numbers in

In-call screen

Connected

John Wilson

00:20

HoldEnd

020347-O

b

to see other things

Calling Features

Ending a Call

Close the flip, or press
using a headset, press and hold the headset button (the
phone beeps).

End

in the in-call screen. If you are

39

Answering a Call

When you receive a call, your phone
rings and/or vibrates and displays an
incoming call message.

Press

Answer

to answer the call,

to reject it, or

You can also answer calls by:

•

Pressing the Confirm button (see page 2)

•

Opening the flip (if Flip Answer is on, see page 36)

•

Pressing the headset button (the phone beeps)

Busy

to reject it with a busy signal.

Drop

Incoming Call

John Wilson

Busy Drop Answer

Muting the Microphone During a Call

During a call you can mute the microphone so the person

Calling Features

on the other end of the call cannot hear you. Press
the in-call screen and select

the microphone back on.

Mute

. Press

Unmute

to turn

Muting the Incoming Call Ringer or Vibrate Alert

While the phone is ringing or vibrating:

b

in

40

Press To

either volume key turn off the ring or vibrating

alert

Redialing a Number

Press

Redial

from the dial pad.

Redial

appears only if there is no number in the dial pad. If

there is a number in the dial pad, press

If you have the automatic redial option turned on and you
dial a number that does not connect, your phone
automatically redials the number. When the call goes
through, your phone rings or vibrates one time, displays

Redial Successful

Tip:

You can also redial a number from the recent calls list

(see below).

, and connects the call. See page 36.

Clear

, then

Redial

Returning an Unanswered Call

The new notification indicator at the top of the screen
flashes to indicate missed calls and new messages.

Press To

1

2

Missed Call(s)

3

a missed call see details of the call

4

Call

list all missed calls

return the call

.

Calling Features

Viewing Recent Calls

Your phone keeps a list of the last 20 calls you missed,
answered, and dialed. The newest calls are at the top of

41

the list. You can store a number in your addressbook or
redial a number from the recent calls list.

Press To

1

f

M

2

Last 20 Missed

or

Last 20 Answered

list missed calls, answered
calls, or calls made

or

Last 20 Called

3

a call in the list see details of the call

4

Call

(or

Redial

)

dial the number

or

b

store the number in your
addressbook or delete the

Calling Features

call from the list

When the dial pad is displayed on the screen, you can list

recent calls using the following buttons:

.

(Volume down
button)
Last 20
numbers called

Last 20
answered
calls

Last 20
missed calls

42

Inserting Pauses Into a Phone Number

Pauses are useful for calling extension numbers or going
into a voice mail system. Your phone will wait until the call
is connected before sending the numbers after the first
pause.

To insert a pause into a phone number, press
position where you want to insert the pause and select

Insert Pause

number display panel.

For example, 5556911p9999 would call 555-6911, wait for
the call to connect, then dial extension 9999.

. A “p” is inserted in that position in the

b

at the

Calling an Emergency Number

Your service provider may program one or more
emergency numbers into your phone. You can call
emergency numbers even if the SIM card is locked,
damaged, missing, or not registered, provided that you
selected Antenna On when you turned your phone on
(see page 19).

Calling Features

To make an emergency call, press
bar, enter the phone number, and press

Note:

Emergency numbers vary by country. Your phone’s
preprogrammed emergency numbers may not work in all
locations, and sometimes an emergency call cannot be
placed due to network, environmental, or interference
issues.

q

in the top status

Send

.

43

Calling International Numbers

If you subscribe to international calling service, you can
make a call from any country without knowing the local
international access code.

Simply add the international dialing prefix
number by pressing “0” for 3 to 4 seconds.

After

+

is displayed, enter the country code and phone

number you want to call, then press

Send

+

to your

.

Calling with Speed Dial

Each addressbook entry stored in SIM card memory is
automatically assigned a unique speed dial number. The
speed dial number is listed in the
addressbook entry. To speed dial a number stored in SIM

card memory:

Location:

field of the

Calling Features

44

Press

1

q

2

location number followed by the # sign

To speed dial a number that is not stored on the SIM
card, add the number to the Turbo Dialing list. Up to

9 numbers can be stored in the Turbo Dialing list.

Press To

1

h

u

2 Phone Setup
3 Turbo Dialing

open the Turbo Dialing list

Press To

4

speed dial

location number

or

blank field to
the right of the
location number

To replace a phone number in the Turbo Dialing list with
another number, use
the new number.

To clear the entire Turbo Dialing list, press

Clear All

To call a phone number in the Turbo Dialing list:

Press

1

2

If the location number does not have a phone number
assigned to it, you are prompted to add it to the Turbo
Dialing list.

.

q

location number for 3 seconds

select a phone number from
your addressbook

enter a phone number

1

to erase the old number and enter

b

and select

Calling Features

Using Caller ID

Caller ID lets you see who is calling before you
answer your phone.

45

Incoming Calls

The phone displays the caller’s name if it is stored in your
addressbook, or
is not available.

When your phone is closed, you can see the caller ID
information through the external display.

Incoming Call

when caller ID information

Outgoing Calls

To show or hide your caller ID when making a call, press
in the dial pad and select

Show ID

or

Hide ID

.

Voicemail

You can listen to your voicemail by calling the
voicemail phone number provided by your

service provider.

Note:

Calling Features

46

Voicemail messages are stored on the network, not

on your phone.

Storing Your Voicemail Number

Press

1

f

K

2

b

Setup

3

Voicemail

4

phone number of your voicemail system

5

OK

If you have a password, you can program it into the dialing
sequence by inserting a pause between the phone number

b

and password. When you call your voicemail, your phone
will wait for the call to connect to the voicemail system,
then send your password.

Press To

# * .

1
2

P

1 2 3

3

display the symbol pad

insert a pause
return to the dial pad

Listening to a Voicemail Message

When you miss a call or have a new message, the new
notification indicator flashes in the top status bar.
Press

Press
voicemail number already filled in. Press
voicemail number and retrieve your messages.

to list your missed calls and new messages.

New Voice Msg

to open the dial pad with your

OK

to call the

Using Call Waiting

If you subscribe to call waiting service, you can
put a call on hold to answer another call by

pressing

If you receive a new call when you already have a call
connected and a call on hold, you have to drop one of the
calls to answer the new call. The incoming call screen lets
you choose which call to drop. To reject the new call with a
busy signal, press

Hold

in the in-call screen.

Busy

.

Calling Features

47

Putting a Call on Hold

Press

Hold

in the in-call screen. The call status changes to

in the status bar at the top of the touchscreen.

Make a New Call with a Call on Hold

From the in-call screen:

Press

1
2

phone number

3

Send

If the new call is successful, you will have one active call
and one call on hold. Each call is listed in the in-call
screen. Press

Calling Features

Switch

Connect an Active Call to a Call on Hold

To connect the call on hold to your currently active call,
press

b

Transfer

While the call is being transferred,

Call on Hold

your call is disconnected.

is displayed. Once the call is transferred,

Tip:

Press to return to the
original call without dialing
the second number.

to switch between calls.

from the in-call screen.

Transferring Call to

48

Press

1 b
2

number to

transfer to

3

Send

Transferring a Call

From the in-call screen:

Transfer

Tip:

Press to return to the

original call without
transferring.

Changing the Active Line

Change the active phone line to make and
receive calls from your other phone number.

Note:

This feature is available only if your SIM card has

2 phone lines.

Press

1

h

u

2

Phone Setup

3

Phone:

pulldown list

4

Line 1

or

Line 2

Displaying Your Phone Number

From the in-call screen: press b>

From the main menu: press

q

b

My Number

>

My Number

.

.

Calling Features

49

Messages and Email

Text Messaging

The Message Center is where your
text and voicemail messages are
organized.

Press

K

to open the Message

Center.

Message Folders

Message Center

Inbox [2]4

SIM Card [0]3

Outbox 0

Voice Mail

Info Svc

Sent

Exit

The Message Center lists the default
folders that come with your phone, plus any personal
folders that you create. The number in brackets indicates
new, unread messages. The number outside the brackets
is the total number of messages in the folder.

Folder Name Contains

Inbox Incoming text messages
SIM card Messages stored in the

memory on the SIM card

Messages and Email

This is the default folder for
incoming messages unless
you change it in your

message inbox settings.
Outbox Messages waiting to be sent
Voice mail List of voicemail messages

12:00

9

Compose

50

Folder Name Contains

Info Svc Messages sent to your phone

by your service provider
(weather forecasts, stock

market information, etc.)
Sent Sent messages
Quick Text Short, predefined phrases

you can insert into your text

messages
Draft Messages you have written

but not sent
Trash Deleted messages

Opening a Message Folder

Press a folder name to list the messages in the folder, then
press a message title to read the message.

Setting Up Your Message Inbox

Note:

Your service provider may have programmed the

message inbox settings for you.

Press To

1

h

u

Messages and Email

2

Messaging Setup

3

Inbox

4

Service Ctr

Info

enter you service center

settings

51

Press To

5

Service Ctr
Numbr:

input

field

6

service center number

7

OK

8

Expire After:

pulldown list

9

Outgoing Msg
Type:

pulldown

list

10

OK

11

Incoming Msg:

pulldown list

12

View By:

pulldown list

13

Remove Based
On:

pulldown list

14

OK

Messages and Email

open the numeric editor

store the service center
number

enter the time limit for
message entry

select the outgoing message
type

store the service center
information

select the folder for new
messages

arrange incoming messages
by date, subject, or name

select the conditions for
deleting incoming messages

store the Inbox settings

52

Composing a New Message

See page 30 for information on how to enter text on your
phone.

Press To

1

f

K

2

3

4

Compose

or

Message:

or

Message:

field

label

input

open a new message screen

compose a message to send to a

mobile phone number

compose a message to send to an

email address

Note:

Email sent as a text
message may be subject to
certain limitations, such as
message length. Contact your
service provider.

select a quick text message

enter a message

Messages and Email

53

Sending a Message

Make sure the correct message type icon is selected at the
top of message.

Select for SMS text message Select for email message

Sending a Message to a Phone Number

Select the phone number from your addressbook by
pressing on the
pressing on the
press

Send

Sending a Message to an Email Address

Select the email address from your addressbook by
pressing on the
on the

To:

Note:

Your service provider’s gateway number must be
programmed in your phone to send email as an SMS text
message. If you are not able to send email as an SMS text

Messages and Email

message, do the following from the Message Center:

1

Press b and select

2

Press

3

Enter your service provider’s gateway number.

4

Press OK.

To:

label, or enter the phone number by

To:

input field. To send the message,

.

To:

label, or enter the address by pressing

input field. To send the message, press

Setup

.

SMS_Email

.

Send

.

54

Sending a Message at a Scheduled Time

After composing the message, pressb and select

Later

. You are prompted to select the time. The message
is stored in the Outbox folder of the Message Center until
the scheduled time, then placed in the Sent folder after it is
sent.

Note:

You must be within your service coverage area and

have your phone turned on at the scheduled time.

Send

Saving a Draft of a Message

To save a message without sending it, pressb and select

Save to Drafts

of the Message Center.

To edit or send the message:

. The message is saved in the Drafts folder

Press To

1

Drafts folder list your draft messages

2

message title display the message

3

Edit

4

Send

open the message for editing
send the message

Receiving and Reading Messages

If your phone is off when someone sends you a message,
the service center will send the message when you turn
your phone back on.

When you receive a new message, you are notified
with an alert and incoming message dialog box. Press

OK

to read the message, or

Message Center Inbox for future reading.

Dismiss

to store it in the

Messages and Email

55

If you dismiss the message or miss the incoming message
alert, the new notification indicator flashes in the status
bar. Press to list missed calls and retrieve new
messages.

While reading a message, press

b

to open the message

menu with the following options.

Select To

Return Call

call the sender’s phone
number

Move to Trash

move the message to the
Trash folder

Forward Message
Compose
Save Address

forward the message
compose a new message
save the sender’s phone

number in your addressbook

Move to Folder

move the message to a
personal folder

Storing or Calling Numbers in a Message

Use the stylus to highlight a phone number in the
message. You are prompted to

Messages and Email

in the addressbook. If you store the number, you can add it
to an existing entry in your addressbook or create a new

entry.

Dial

the number or

Store

it

Replying to a Message

While reading the message, press

message opens with the sender’s name in the

56

Reply

. A new

To:

field.

Note:

Depending on your service provider, you may be
able to receive email as an SMS text message. This type
of message has the network port number in the
and the sender’s email address as part of the message
text.

To:

field

Inserting Quick Text

Your phone comes with a number of Quick Text messages
that you can send or insert into your own messages.

Press To

1

Message:

2

a quick text

message

list quick text messages
insert the quick text at the

end of your message

Creating Your Own Quick Text

Press

1

Quick Text folder in the Message Center

2

New

Resetting the Default Quick Text List

To cancel all quick text changes and remove new quick text
messages you have added, select
Message Center, press

b

and select

Quick Text

Reset to Default

from the

.

Messages and Email

57

Inserting Pictures, Animations, and Sounds

While composing a message, use the following icons to
insert pictures, animations, and sounds into your
message. To create pictures, animations, and sounds, see
page 89.

a2de1

Insert picture

Insert animation Insert sound

Erase

Hide text input area

Deleting Messages

You can set your phone to automatically delete messages
from your message folders. Open the folder, press
select

Setup Folder

list to select the delete conditions (age, number, or do not
remove).

•

If you choose

Delete After: to enter the number of days to

keep messages. The maximum is 999 days.

•

If you choose
below

Keep Last: to enter the number of

messages to keep. The maximum is 999

Messages and Email

messages.

To delete messages individually, press b while the

message is open and select
moved to the Trash folder remain there until you empty
the Trash folder.

. Use the

Age

Number

Remove Based On:

,

press the numeric field below

,

press the numeric field

Move to Trash

pulldown

. Messages

b

, and

58

Emptying the Trash Folder

To delete all messages in the Trash folder, open the folder
and press
folder, select the message, press

Message

.

Empty

. To delete a specific message in the Trash

b

, and select

Delete

Receiving Information Service Messages

Information service messages (also known as
cell broadcasts) are messages sent by your service
provider. These messages can include news, weather,
sports, travel, entertainment, and more.

The channels that send information service messages are
numbered. Different channels send different types of
messages. Contact your service provider for a list of
channels and the information they provide.

Note:

Information service messages are deleted when you

turn your phone off.

Press To

1

h

u

2

Messaging Setup

3

Info Services

4

Receive:on

5

channel frequencies for the information you

want to receive

allow information service
messages. Set
to prevent these messages
from being sent to your
phone.

Receive:off

Messages and Email

59

Email

The email application on your phone can be

used to send email to and receive email from
email systems that offer connectivity using POP3/IMAP
and SMTP standards. Many online email services use
these standards.

When sending email to another A388 phone, you can
attach notes from the notepad and contact information
from your addressbook.

Note:

Depending on your service provider, you may also
be able to send email through your phone’s SMS text
messaging feature. See page 54.

Setting Up Email

Before you can send or receive email, information about
your email account and service provider must be entered
into the phone. Your service provider may have set up your
email for you. If your email is not set up, enter the details of
your email account and the specific information provided
by your service provider into the Send Setup and Receive
Setup screens.

Messages and Email

60

Press To

1

h

u

2

Internet Setup

3

eMail Setup

4

a mailbox open the Mailbox Setup

screen

Press To

5

Send Setup

6

Receive Setup

You may also have to enter information about your data
service connection into the phone (subscription to data
service from your service provider is required to use
email). If this is not already set up on your phone, enter the
specific information provided by your service provider into
the Connection Setup screen.

Press

1

h

u

2

Internet Setup

3

Connection Setup

configure settings for sending
email

configure settings for
receiving email

Opening Your Email Mailbox

You can access your email in two different ways:

•

Online (while connected to the Internet)
When online, you can send and receive email
messages and manage all of your email.

Messages and Email

•

Offline (without connecting to the Internet)
If you work offline, you can only manage and read
existing emails stored on your phone.

61

When you access the email function, your phone detects
whether it is connected to the Internet. You can choose to
connect and work online, or work offline.

Press To

1

f

k

2 Now

or

Later

If you choose to work online and a connection is
established, your default email mailbox is displayed. The
list of folders in your mailbox depends on your service
provider and whether you have created any personal
folders, but the appearance of the mailbox screen is similar
to the Message Center where text and voicemail
messages are stored (see page 50).

Once connected, you can send and receive email.

Note:

If you do not have a default mailbox, a list of
mailboxes is displayed, and you can choose which mailbox
you want to log in to.

Messages and Email

Note:

You may be asked to enter your user name and
password before your mailbox is displayed, depending on

your service provider and whether your user name and
password are entered in the email setup.

work online

work offline

62

Setting Your Email Signature

Your email signature is text, such as your name and phone
number, that is added to the end of your outgoing email
messages.

Press

1

h

u

2

Internet Setup

3

eMail Setup

4

mailbox name

5

Signature Setup

6on option
7

signature input area

See page 30 for information on how to enter text on your
phone.

Note:

Turning the Signature option off does not erase your
signature text, but merely prevents it from being added to
the end of your email messages. To erase your signature
text, press

b

and select

Clear Signature

.

Composing a New Email

After your mailbox is displayed, press

To, Subject

information on how to enter text on your phone).

To insert a quick text message, press directly on the

Message:

label.

, and

Message

label instead of the input area next to the

fields. (see page 30 for

Compose

. Fill in the

Messages and Email

63

Sending Email Attachments

You can attach a note from the notepad or contact
information from your addressbook to an email message.

Press

1

b

Attach Text Note

or

b

Attach Contact

2

contact or note title

3

OK

Indicators at top right corner of the email identify the
attachment type:

Notepad attachment

Addressbook attachment

To read the attachment, press the icon. To remove the
attachment, press

Messages and Email

b

and select

Remove Attachment

.

64

Sending Email

Press

Send

after you compose your message.

If you are connected and working online, the message is
sent right away. If you are working offline, the message is
placed in your email Outbox and sent the next time you log
in to your mailbox using an Internet connection. Unsent
emails are prefixed with >>>.

Sent email is moved to the Sent folder. If sending fails or is
interrupted, is displayed next to the message title.

Receiving and Reading Email

Press

Send and Receive

email Inbox.

Note:

You must be connected to the Internet and logged
on to your email mailbox to receive new email (see
page 61).

Press the Inbox to list your messages. The following status
indicators are used:

New unread message
Message already read

To read a message, press the message title. When a
message is open, press
following functions:

. New emails are placed in your

b

to open a menu with the

Messages and Email

Select To

Forward Message
Compose Message

forward the email
open a new email

65

Select To

Save Address

save the sender’s email
address in your addressbook

Move to Folder

move the email to a personal
folder

Move to Trash

move the email to the Trash
folder

Replying to an Email

While reading the message, press
opens with the sender’s name in the

Reply

. A new email

To:

field.

Creating Email Folders

You can create up to 5 personal folders for storing and
organizing your email.

Press To

1

New Folder

2

Name:

Messages and Email

field

3

Routing:

or

4

Routing:

field

5

View By:

pulldown list

input

prompt

input

enter the folder name

select recipients from your
addressbook

enter email addresses

arrange messages in this
folder by date, subject, or
name

66

Press To

6

Remove Based

On:

pulldown list

select the conditions for
deleting messages from this
folder (by age, number, or do
not remove)

7

OK

save the folder settings

To change the settings for an email folder after it is already
created, press the folder name, press

Folder

.

b

, and select

Setup

Messages and Email

67

Setting Up Your

Addressbook

The addressbook stores important contact information
such as names, addresses, and phone numbers. You

can make calls and send messages from the addressbook.

Press

G

to open the addressbook.

Tip:

From the dial pad, press the Volume Up key.

Fields in an Addressbook Entry

Icons indicate each phone number type in an addressbook
entry. For each entry, you can also store a company name
and title, work and home addresses, birthday, anniversary,
web page, and notes.

Setting Up Your Addressbook

Work

Work2

Work Fax

Home

Home Fax

Mobile

Pager
Email address

68

Addressbook Categories

Categories help you organize and manage your
adddressbook. For example, you can put business­related contacts into a Business category, and friends
into a Personal category.

Your phone comes with the following categories.

•

Unfiled
The default category for creating new contacts.

•

Owner
This category is where you provide information about
yourself. Press
information.

•

SIM Card
Stores the entry in memory on the SIM card. Most
SIM cards allow you to store only one number per
name. Contacts stored on the SIM card are identified
by

in your addressbook.

Note:

Contact information stored in SIM card memory is
retained if you use your SIM card in another GSM phone.
All other categories, including those you create, are stored
in phone memory.

To quickly find an entry in your addressbook, select the
category where it is stored. The category All Contacts lists
all of the entries in your addressbook.

o

in the status bar to view your owner

Setting Up Your Addressbook

69

Creating an Addressbook Entry

Press To

1

G

2

New

3

Category:

pulldown list

4

Name:

5

phone number
type or other
input field

6

OK

Inserting a Pause in a Phone Number

Pauses are useful for dialing an extension number, going
into voice mail, or entering a password after a call is

Setting Up Your Addressbook

connected. At the first pause in the number, the phone
waits until the call is answered, then waits 3 seconds
before transmitting the next digits.

At the position where you want to insert a pause:

Press To

#*.

1
2

P

123

3

input field enter the contact name

open the addressbook

create a new entry

select a category

open the dial pad or text entry
tool

save the contact

change to the symbol keypad

insert a pause

return to the dial pad

70

Storing a Number After a Call

Within 5 seconds after ending a call:

Press To

1

Store

2

Add to Contact

or

Create Contact

3

phone number

type

4

OK

store the last dialed number
add the number to an existing

contact in your addressbook

create a new contact record

store the number

save the contact

Locating Entries in Your Addressbook

You can find an entry in your addressbook using either the
alphabetic tabs on the right side of the screen or the Find
Contact feature.

Setting Up Your Addressbook

Using the Alphabetic Tabs

The alphabetic tabs allow you to quickly go
to the first entry for a particular letter. For
example, to find Kate, press the K-O tab
once to take you to the K’s. To find Matt,
press the K tab 3 times. Use
scroll through the entries.

\

and | to

\

A - E
F - J
K - O
P - T
U - Z

ENG

|

71

Using the Find Contact Feature

The Find Contacts feature lets you search your

addressbook by name, number, or any text string.

Press To

1

b

Find Contact

2

name, number
text

3

name, number, or text string to search for

4

OK

, or

search for a name, number,
or text string

start the search

The screen will show the search results, or

Found

. If any matches are found, press a match to open the

addressbook record.

Calling a Number from Your Addressbook

Setting Up Your Addressbook

Press

1

contact name

2

number to dial

3

Send

To dial a number immediately without having to press
turn the Prepend option on:

Press

1

h

u

2

Phone Setup

72

No Match

Send

,

Press

3

Prepend:on

4

Done

Sending a Message from Your Addressbook

Press To

1

contact name

2

mobile number

or

email address

3

message area enter your message

4

Send

open a new text message
with the contact’s phone
number in the

open a new email with the
contact’s email address in the

To:

field

To:

field

Setting Up Your Addressbook

73

Copying Addressbook Entries

You can copy a number in your addressbook between SIM

card memory and phone memory.

Press

1

contact name

2

b

Copy to SIM

or

b

Copy to Phone

3

phone number to copy

4

OK

Deleting Addressbook Entries

Press

1

contact name

Setting Up Your Addressbook

2

b

Delete Contact

3

OK

T

o delete more than one contact:

Press

1

category containing contacts you want to delete

2

b

Delete Contacts

3

contacts to be deleted

4

OK

74

Note:

To stop the delete while it is in progress, press

Cancel

.

Sending Addressbook Information

You can send a phone number in your addressbook as a
text or email message. If the recipient is using an A388
phone, the number is saved in their addressbook. If the
recipient is using another type of GSM phone, they will
receive the contact information as a text message.

Press To

1

contact name

2

b

Send Text

or

b

Send Email

3

phone number

type

4

OK

5

To:

6

Send

Unable To Send Information Exceeding Length Limitation

is displayed if the contact information exceeds
160 characters.

send the number in an SMS
text message

send the number in an email

select the number to send

insert the number into the
message (displays as an
addressbook icon)

select message recipients
send the message

Receiving Addressbook Information

When you receive a message containing contact
information, your phone rings and/or vibrates and displays
an incoming message dialog box. Press
message now, or

Dismiss

to store it in the Inbox folder.

Read

to read the

Setting Up Your Addressbook

75

When you read the message, it opens as a new
addressbook entry. Fill out any remaining fields and press

Store

to save the entry in your addressbook.

Synchronizing with TrueSync Software

You can synchronize addressbook entries
between your phone and computer or hand-held
device with Starfish TrueSync
Motorola accessory product. See the TrueSync
user guide for more information.

Note:

TrueSync software is designed to synchronize with
basic features of many popular Personal Information
Management (PIM) software and hardware products.

Setting Up Your Addressbook

®

software, a

76

Getting More Out of Your Phone

Making a Conference Call

With conference calling, you can have a

conference with up to 5 other people. At any
time during the call, you can add, disconnect, or
separate individuals from the conference call.

Note:

You must subscribe to both Conference Calling
and Call Waiting in order to make conference calls from
your phone.

Starting a Conference Call

Do This

1

Dial the first party’s number

2

Press

Hold

3

Dial the next party’s number

4

Press b and select

An icon in the in-call screen shows the number of parties in
the conference call. For example, indicates
6 connected calls (5 plus yourself).

Link Call

to connect the calls

Getting More Out of Your Phone

77

Adding a New Call to the Conference Call

You can add new calls to the conference call by using the
dial pad to call a number or by answering a call waiting.
With either method, the conference call is put on hold while
the new call is connected.

After the new call is connected, press

Call

to connect the new call with the conference call.

b

and select

Separating a Member From a Conference Call

This allows you to have a private conversation with one
of the people on the conference call. The rest of the parties
on the call are put on hold.

Note:

You cannot separate a member from the conference

call if you already have any calls on hold.

Press

1

b

Split

2

phone number or name of the call to be
separated

3

OK

To rejoin all parties to the conference call, press

Getting More Out of Your Phone

select

Link Call

.

b

Link

and

Ending a Conference Call

Press

End

.

78

Forwarding Calls

You can forward your phone’s voice, fax, and/or
data calls directly to another phone number.

For voice call forwarding, you can select specific conditions
under which calls will be forwarded, for example, if your
phone is busy or if you do not answer. You can also set a
starting and ending time for forwarding calls.

Set Up or Cancel Call Forwarding

Press To

1

h

u

2

Phone Setup

3

Call Forward

4

Forward

Schedule

5

Voice Calls

6

Fax Calls

7

CSD Calls

8

Cancel All

Forward

forward calls starting and
ending at a specified time

forward voice calls
forward fax calls
forward data calls

cancel all call forwarding

Getting More Out of Your Phone

For each option, press to select the forwarding phone
number from your addressbook, or press the space to the
right of to enter a phone number.

79

Blocking Calls

Call blocking lets you restrict incoming and/or
outgoing calls. You can block all calls, calls to

international numbers, or calls while roaming.

Press

1

h

u

2

Security

3

Call Block

Using Fixed Dialing

When you turn on fixed dialing, you can only

call numbers stored in the fixed dial list. Use
this feature to limit outgoing calls to a predefined list of
numbers, country codes, area codes, or other prefixes.

Press To

1

h

u

2

Security

3

Fixed Dialing

4

your SIM PIN2 code

5

Getting More Out of Your Phone

Enter

6

on

or

off

turn fixed dialing on or off

80

Setting Up the Fixed Dial List

Press To

1

b

New Contact

add a number to the fixed dial
list

2b

Delete

Contact

3

entry name view or modify the name or

delete a number from the
fixed dial list

number of a fixed dial entry

Monitoring Phone Use

Your phone has an internal metering system that keeps
track of call times and costs.

Call cost information is available only if you receive the
advice of charge service.

Press

1

h

u

2

Phone Setup

3

Call Meters

Getting More Out of Your Phone

12:00

Call Meters

Audible Timer

Beep: off

Display Timer

time per call

Call Cost Setup

Available Credit

Cancel OK

12:00

Call Meters

Total Call Cost

0.00

Total Call Timer

00:00:00

Lifetime Timer

00:00:00

Cancel OK

81

View and Reset Call Timers

The

Total Call Timer

on all calls since the last reset. To reset this timer,
press

b

and select

The

Lifetime Timer

on your phone. You cannot reset this timer.

shows the amount of time you spent

Reset Call Timer

shows the total time of all calls made

.

Use Timers During a Call

You can set a timer to beep at selected intervals during
a call, and display different types of information during a
call.

Use the

Use the
cost per call, or total call cost information on your phone
during a call.

Beep:

pulldown list to set the audible timer.

Display Timer

pulldown list to display call duration,

View Call Cost Information

The
your chargeable calls since the last reset.

The

Call Cost Setup

Call Cost

Press To

Getting More Out of Your Phone

1
2

3

and to set up call cost information

Charge Limit
Charge Type

Reset Call
Costs

Total Call Cost

feature allows you to reset the

shows the total cost of all

.

specify a charge limit
display charge information as

phone time units or currency

reset the Total Call Cost timer

Total

82

View Credit Information

Press

Available Credit

available.

You will receive two warning messages when you are
approaching your credit limit, and another message when
you reach the limit.

Note:

No Charge Limit Set

a prepaid credit limit.

to view the amount of credit

is displayed if you do not have

Adjusting Network Settings

Your service provider registers your phone with a
network. You can view information about the current
network, change how your phone searches for a network,
list networks operating at your current location, and specify
your preferred networks.

Press

1

h

u

2

Phone Setup

3

Network Setup

Getting More Out of Your Phone

83

Change Your Phone’s Operating Band

The country where you purchased your phone determines
which operating bands are available. You must change to
the appropriate band if you travel abroad.

Press

1

h

u

2

Phone Setup

3

Network Setup

4

Search Setup

5

Band:

pulldown list

Change the Network Search Speed

The network search speed determines how long your
phone waits before attempting to re-register with a network
after a previous registration attempt fails. To conserve
battery power, set the network search speed to slow.

Press

1

h

u

2

Phone Setup

3

Getting More Out of Your Phone

Network Setup

4

Search Setup

5

Speed:

pulldown list

84

Personalizing Your Phone

Personalizing a Ring Style

To change the ring style for incoming calls:

Press To

1

h

u

2

Sounds & Alerts

3

Line 1 Ring

Tone

or

change the ring style for line 1

Line 2 Ring

Tone

4

ring style

5+

or

-

You can also change the alerts that notify you of missed
events, incoming text and information service messages,
and datebook alarms.

Press

1

h

u

2

Sounds & Alerts

3

Notifications

4

alert for each type of notification

change the ring style for line 2

adjust the ring volume

Personalizing Your Phone

85

Creating Custom Ring Tones

You can create and store custom ring tones on your
phone. The tones appear in the list of available ring styles
and event notifications.

Press To

1

g

Y

2

New

3

notes compose the tone (see

4

OK

5

Title:

input field enter the ring tone name

6

OK

7

V

8

b

Entering Notes

The ring tone composer has the
following features to assist you with
composing a ring tone.

•

Keyboard to enter notes and
rests into the stave (maximum of
70 musical notes per
composition).

Press

b

Personalizing Your Phone

to label the keyboard notes.

and select

open the ring tone composer

create a new ring tone

“Entering Notes” below)
save the ring tone

store the ring tone
play the ring tone
send or delete the ring tone

Edit Melody

.

.

1/32 1/16 1/4 1/2 11/8.

Cancel

View Labels

12:00

OK

H

M

L

86

•

Interval control buttons to determine where a note
falls. Press H, M, or L to select high, medium, or low
octave. Notes in the low octave appear on a separate
stave.

•

Note length buttons that you can assign on a note-by­note basis. Press the length before you enter the note.

•

A delete button (x) that deletes the last note on the
stave (short press) or all notes in the tone (press and
hold for several seconds).

•

Buttons similar to those on a tape player for navigating
through the composition:

Press to move the cursor to the beginning of the
ring tone.

Press to move the cursor to the end of the ring
tone.

Press to play the previous note.

Press to play the next note.

Press to play the ring tone.

You can also move the cursor to any point in the com­position by pressing directly on the musical notes
staff.

•

A Change Tempo option to adjust the tempo to slow,
normal, fast, or faster (press

Tempo

).

•

A Clear All Notes option to clear all of the notes in the
ring tone at one time (press

Notes

).

b

and select

b

and select

Change

Clear All

Personalizing Your Phone

87

Playing a Ring Tone

To play a ring tone while you are composing it, press in
the ring tone composer.

To scroll through and play your list of custom ring tones:

Press To

1

g

Y

2

ring tone name open the ring tone

3

}

4

>> or << select the next or previous ring

list your custom ring tones

play the ring tone

tone

Editing a Ring Tone

You cannot edit the predefined ring tones included with
your phone. To edit a custom ring tone:

Press To

1

g

Y

2

ring tone name open the ring tone

3

anywhere on the
keyboard

list your custom ring tones

edit the ring tone

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88

Deleting a Ring Tone

You cannot delete the predefined ring tones included with
your phone. To delete a custom ring tone:

Press To

1

g

Y

2

b

Delete All

or

ring tone name

b

Delete Melody

list your custom ring tones

delete all custom ring tones

delete the ring tone

Creating Pictures, Animations, and Sounds

Your phone comes with pictures, animations, and
sounds that you can insert into messages. You can
also create your own pictures, animations, and sounds.

Press To

1

g

3

2

pulldown list at

top of screen

3

picture,
animation, or
melody title

or

New

open the EMS Editor

select the Picture Editor,
Animation Editor, or Melody
Editor

open the picture, animation,
or melody

create a picture, animation, or
melody

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89

Picture Editor

Select the grid size (16x16, 32x32, or 96x64) before you
start to create your picture. To select the drawing tool,
press . Using the stylus, press the editing area (grid) to
create your picture.

To erase, press
or more points on the grid. The drawing tool select button
changes to (an eraser). Press

Pencil

to go back to drawing mode.

b

, select

Switch to Eraser

b

and select

, and press one

Switch to

You can also use the
stroke, erase all points in the picture, invert the picture, and
delete the picture.

b

menu to undo or redo your last

Animation Editor

Select the grid size before you start creating the
animation. Using the stylus, press the editing area
(grid) to create your animation.

Each frame is represented by on the left side of the
screen. Press to display or edit the frame in the editing
area.

•

To cut or copy and paste a frame, press (copy)
or (cut), go to the destination frame, and
paste .

•

To play the animation, press . Press to stop
playing the animation.

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90

Melody Editor

When you first open the Melody Editor, a list of melody
titles is displayed. Press
title to play or edit the melody.

The composition tools for creating a melody are the same
as those used to create a ring tone (see page 86). When
you are finished composing, press
and enter the melody name in the

To play a melody, press the melody title and then use the
following controls.

Play melody
Go to previous

melody

New

System Melody

Title: Fanfare

<< >>

Back

to create a melody, or press a

OK

to save the melody

Title

field.

12:00

Go to next

melody

Creating Personal Message Folders

Your phone comes with a default set of folders for storing
text and voicemail messages. You can also create
personal folders for organizing your messages.

Note:

Text messages and a list of your voicemail

messages are stored in the Message Center.

Press To

1

f

K

2

b

New Folder

create a new folder

Personalizing Your Phone

91

Press To

3

Name:

input field enter the folder name

4

Remove Based
On:

pulldown list

5

OK

To edit the name or properties of a personal folder,
press

b

and select

or from your email mailbox.

To delete a personal folder, press

Folder

from the Message Center or from your email

mailbox.

specify conditions for deleting
messages from the folder. To
keep messages in the folder
indefinitely, select

Remove

.

store the folder

Edit Folder

from the Message Center

b

Do Not

and select

Delete

Creating Message Mailing Groups

Mailing groups allow you to send a message to a group of
people without selecting each person individually. For
example, a group could contain members of a club or
coworkers working on the same project. You can put up to
10 contacts in one group.

Press To

1

f

G

2

b

New Group

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92

open your addressbook

create a new group

Press To

3

Catg:

pulldown

list

4

Name:

input field enter a name for the group

5

Recipients:

input field

6

OK

Groups are preceded by in your addressbook. To
send a message to a group, select the group name as
the recipient in the message

select a category for the group

Tip:

Only contacts in the
selected category can be
added to the group. To pick
from your entire addressbook,
create the group under the All
Contacts category.

select the group members

save the group

To:

field.

Creating Categories for Addressbook Entries

You can customize your addressbook by organizing your
contacts into categories. Your phone comes with some
predefined categories (see page 69).

Personalizing Your Phone

Press

1

f

G

2

b

New Category

Note:

Category names cannot exceed 20 characters.

93

Setting the Menu Language

You can set the language in which menu features and
options are displayed.

Press

1

h

u

2

Initial Setup

3

Language

Resetting All Options

The Master Rest function resets all options back to their
original factory settings except for the unlock code,

security code, and lifetime timer.

Press

1

h

u

2

Initial Setup

3

Master Reset

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94

Clearing All Stored Information

The Master Clear function:

•

Resets all options back to their original factory
settings except for the unlock code, security code, and
lifetime timer

•

Erases all user-downloaded content

•

Clears all user settings and entries, including
addressbook and datebook entries, except for
information stored on the SIM card

Caution:

information cannot be recovered. Master Clear does not
delete any information stored on the SIM card.

Press

1

2
3

Once you do a Master Clear, the erased

h

u

Initial Setup
Master Clear

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95

Security

Locking the SIM Card

Your PIN (Personal Identification Number) code protects
the information stored on your SIM card. When the SIM
card is locked, you must enter your PIN code to unlock the
SIM card each time you turn on the phone or insert the
SIM card in the phone.

Press

1

h

u

2

Security

3

SIM Request:on

4

your SIM PIN code

5

Security

If you enter an incorrect PIN code three times in a row,
your SIM card is disabled and your phone displays

Blocked

which you can obtain from your service provider.

Caution:

10 times, the SIM card is permanently disabled and your
phone displays

Send

To turn the SIM card PIN feature off, use the above
procedure and set

SIM Request:off

.

Unblock the SIM Card PIN Code

. You must enter a PIN unblocking key (PUK) code,

If the unblocking attempt is tried unsuccessfully

SIM Disabled

.

SIM

96