Motorola A22, DCT6208 User Manual

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Page 1

A22

Page 2

User’s Reference Manual

inside i-Guide

™

The Power of i.

™

Page 3

Table of Contents

Welcome

Digital Cable Box (Set-Top Box)

otorola DCT6208

Basic i-Guide Navigation Tips

Remote Control Features

Your Access to Digital Cable

Recording Capacity

The DCT6208 Front Panel

The DCT6208 Back Panel

Important Safety Instructions

Motorola DCT2500

The DCT2500 Front Panel

The DCT2500 Back Panel

Important Safety Instructions

Motorola DCT2000

The DCT2000 Front Panel

Important Safety Instructions

Main Menu

On-Screen Program Guide

Quick M

Search Categories and Listings

Navigating Listings

Listings By Channel

A-Z

Adult Programming

ogram Information

Action Icons

enu

V Listings

Title Search

CONTENTS

Page 4

Reminders

Setting Reminders

Reminder Options

Smart Channel Surfing (Flip & Mini Guide)

Flip

Mini Guide and “Control the Scroll”

Digital Music

Local Weather

Messages

Parental Locks and Purchase PINS

PINS Setup

Parental Locks Setup

View Locked Programs

Bypass or Clear Locks

Restore Locks

Favorites

Setup

CONTENTS

Guide Setup

Cable Box Setup

Audio Setup

Screen Position Setup

Text Language Setup

Digital Pay-Per-View (PPV) (Optional Feature)

dering Pay-Per-View

Ordering Pay-Per-View By Phone

Ordering Pay-Per-View Packages

Canceling a Pay-Per-View Order

er-View Notices

y-P

On Demand (OND) (Optional Feature)

Accessing On Demand

Ordering On Demand Programs

Watching On Demand Programs

On Demand Packages

Page 5

HDTV (Optional Feature)

igital Video Recording (DVR) (Optional Feature)

Control Live TV

Playback Controls - Using the Video Control Buttons

Playback Controls – Using the Remote Control Arrow Buttons

Pause

Rewind

Fast Forward

Slow Motion

Instant Replay

Get Back to Live TV

Your Personal Video Library

Building Your Library - Recording Programs

View Your List of Scheduled Recordings

Modifying Recording Options

View Programs Stored In Your Personal Video Library

Managing Your Personal Video Library

Frequently Asked Questions

Interactive Program Guide

On Demand (Optional Feature)

DIgital Video Recorder (Optional Feature)

ecording and Playback of Recorded Programs (Optional Feature)

our R

anaging

Controlling Live TV (Optional Feature)

Troubleshooting

ecordings (Optional Feature)

CONTENTS

Page 6

WELCOME

Page 7

Welcome to The Power of i™.

Introducing the all new interactive program guide from TV Guide. i-GuideTMgives you The Power of i.It’s intuitive, intelligent, and inspiring. It unlocks a world

of greater choice,convenience and control as you watch television.

With Digital Cable, you have more programming choices than ever before.And with i-Guide,you can effortlessly find the television entertainment you want to see. i-Guide puts you in control, all at the touch of a button.

i-Guide displays 90 minutes of program listings.Best of all, it’s so easy to use,you won’t need a degree in computer science to find out what’s on. you want. In no time, you’ll be able to Set Reminders, Favorites,Parental Locks, and use our Mini Guide to find out what’s next,while you continue to enjoy great TV.

i-Guide, the world of television is at your fingertips.

With

That’s The Power of i.

Use this Reference Guide to get started enjoying your Digital Cable……

i-Guide’s Quick Menu allows you to move easily to the programming and information

WELCOME

Page 8

Digital Cable Box(Set-Top Box)

Motorola DCT6208

Your DVR service features the Motorola DCT6208 with built in DVR (Digital Video Recorder) which gives you total control over what you watch and when you watch it.Your DVR allows you to store and access TV programs — functioning like a VCR, but without videotape. With your DVR you can also pause live TV and record shows through

i-Guide, across multiple channels and time slots.

Recording Capacity

The recording capacity on the DVR depends on the video format of the programming you wish to record. Here are some guidelines for determining recording capacity:

• Analog TV Shows (not digital) – Typically analog cable channels are channels 2 through 78, but may vary depending on your cable system. Recording capacity is up to 25 hours.

DIGITAL CABLE BOX / DCT6208

• Digital TV Shows (compressed) – Typically digital cable channels are channels 100 and above,but vary depending on your cable system. Recording capacity is between 30 and 60 hours.

• High Definition TV Shows (HDTV) – Shows that are broadcast in HD may be recorded in the same format, provided your

DVR is connected to a High Definition Television.Recording capacity is up to 10 hours.

DIGITAL CABLE BOX / DCT6208

DIGITAL CABLE BOX

Page 9

The DCT6208 Front Panel

The DCT6208 front panel has 12 keys and an LED display. Use the keys to perform basic functions such as access the interactive program guide,navigate menus, and purchase

Key Description

1 LED Displays the channel number or time of day.

There are four indicator lights on the LED screen:

• MSGS - the DCT6208 has received

• A/B - the RF bypass is active

• ON - the DCT6208 is powered on

• REMOTE - the remote control is in use

On Demand (OND) and Pay-Per-View events.

Messages for you to read

3 MENU Displays the

4 POWER Turns the device on or off.

5 INFO Displays the current channel and program information.

6 A/B Use to manually enable the RF bypass function.You must have a cable-ready TV

7 SELECT Selects menu options,

8 GUIDE Displays the program guide.

9 CHANNEL + Changes the channels by moving up or down.

DIGIATAL CABLE BOX / DCT6208

DIGITAL CABLE BOX

10 SMART CARD SLOT Not currently enabled – intended for future use.

There are also inputs for a Universal Serial Bus (USB),audio/video jacks and a Smart Card slot. These inputs are for future applications under development and are not enabled on this unit.

The DCT6208 Back Panel

ear panel of the DCT6208 c

he r

T describes each connection and its use.

5634 CURSOR Moves the cursor around the program guide and menu screens.

Main Menu.

for this function to operate.(Optional Feature)

On Demand programming, Pay-Per-View events or

programs from the program guide.

CHANNEL -

ypes of interfaces - audio, video and data. The table following this drawing

onsists of thr

ee t

DIGITAL CABLE BOX / DCT6208

Page 10

Key Description

1 TO TV/VCR This coaxial output connector is used to connect the DCT6208 to a TV or VCR

operating on channel 3 or 4.

2 CABLE IN The CABLE IN connector receives the incoming signal from your cable

service provider.

3 ETHERNET Not currently enabled - intended for future use.

4 AUDIO IN R These connectors are used to connect a set-top between a peripheral audio

AUDIO IN L device such as a CD player and a stereo tuner or A/V receiver.In the current

DCT6208 release, the audio from the peripheral device will pass through the DCT6208 when it is turned off.

5 SPDIF The orange coaxial SPDIF connector is a digital output connection that carries

Dolby Digital 5.1 audio or PCM audio. It is used to connect the DCT6208 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.

6 VIDEO IN The VIDEO IN connector accepts a baseband video input from a VCR,camcorder

or other video device. (Not currently enabled.)

VIDEO OUT The VIDEO OUT connector is used to deliver baseband video to an external device

such as a VCR or TV.

7 OUTLET This AC outlet may be used to plug your TV into the DCT6208 as a convenient

additional outlet.

8 IR This connector enables the DCT6208 to control a VCR while recording a selected

9 USB Not currently enabled - intended for future use.

10 DVI-D Digital Video Interface.To connect High Definition monitor or High

DIGITAL CABLE BOX / DCT6208

11 AUDIO OUT R The RCA phono-type connectors are used to deliver audio to a stereo receiver.

12 Y Pb Pr These connectors are used to deliver component video to an HD-ready TV or

16 IEEE 1394 Firewall Digital Interface.To connect High Definition monitor or High

program. Not all electronic program guides support this feature.

Definition television.

AUDIO OUT L

monitor.Though capable of delivering standard definition video to your TV or monitor,these cables are necessary to deliver High Definition video.

TV PASS CARD For future use.

tor is used to deliver high quality,standard definition video to

onnec

his c

S-VIDEO

OPTIC SPDIF

xternal devices that accept S-Video inputs, such as a high-end VCR or TV.

he OPTIC

T Dolby Digital 5.1 audio or PCM audio. It is used to connect the DCT6208 to a stereo tuner or A/V receiver to provide sur

efinition t

AL SPDIF connector is an optical digital output connection that carries

ound-sound

ele

thea

vision.

ter-style audio.

DIGITAL CABLE BOX / DCT6208

DIGITAL CABLE BOX

17 POWER INLET For the female end of the supplied power cord.

Page 11

Important Safety Instructions

Please refer to the Motorola DCT6208 User Guide for complete safety and operating instructions.The Motorola DCT6208 has been designed to operate reliably in a well-ventilated household environment. Slots and openings in the unit cabinet are provided for ventilation.These openings should never be blocked. As such, do not place the product on a bed, sofa,rug, or similar surface.

• Position the DCT6208 with at least 2 inches of space above and on all sides.

• Do not block the slots and openings in the DCT6208.

• Do not place anything on top of the DCT6208.

• Do not position the DCT6208 in an enclosed space that would restrict airflow around the unit.

• Do not position the DCT6208 near any external heat source that could raise the temperature around the unit.

DIGITAL CABLE BOX / DCT6208

DIGITAL CABLE BOX

DIGITAL CABLE BOX / DCT6208

Page 12

Motorola DCT2500

The Motorola DCT2500 set-top,the next generation of the successful DCT2000 platform, adds increased memory, more processing power, and better graphics capabilities. All of which enables the DCT2500 to support additional interactive applications,guide enhancements, increased performance and true “watch and surf” capabilities while

viewing the IPG.

The DCT2500 Front Panel

The DCT2500 front panel has 12 keys and an LED display. Use the keys to perform basic functions such as access the interactive program guide,navigate menus, and purchase On Demand (OND) and Pay-Per-View events.

Key Description

1 LED Displays the channel number or time of day.

There are four indicator lights on the LED screen:

• MSGS - the DCT2500 has received

• A/B - the RF bypass is active

• ON - the DCT2500 is powered on

• REMOTE - the remote control is in use

Messages for you to read

DIGITAL CABLE BOX / DCT2500

3 MENU Displays the

4 POWER Turns the device on or off.

5 INFO Displays the current channel and program information.

6 A/B Use to manually enable the RF bypass function.You must have a cable-ready TV

9 CHANNEL + Changes the channels by moving up or down.

10 SMART CARD SLOT Not currently enabled – intended for future use.

There are also inputs for a Universal Serial Bus (USB),audio/video jacks and a Smart Card slot. These inputs are for future applications under development and are not enabled on this unit.

5634 CURSOR Moves the cursor around the program guide and menu screens.

Main Menu.

for this function to operate.(Optional Feature)

SELECT

GUIDE

CHANNEL -

ts menu options

elec

S programs from the program guide.

s the program guide.

ispla

On D

emandpro

amming

er-Vie

y-P

ts or

DIGITAL CABLE BOX / DCT2500

DIGITAL CABLE BOX

Page 13

The DCT2500 Back Panel

The rear panel of the DCT2500 consists of three types of interfaces - audio, video and data. The table following this drawing describes each connection and its use.

Key Description

1 TO TV/VCR This coaxial output connector is used to connect the DCT6208 to a TV or VCR

operating on channel 3 or 4.

3 ETHERNET Not currently enabled - intended for future use.

4 AUDIO IN R These connectors are used to connect a set-top between a peripheral audio

5 SPDIF The orange coaxial SPDIF connector is a digital output connection that carries

6 VIDEO IN The VIDEO IN connector accepts a baseband video input from a VCR,camcorder

7 OUTLET This AC outlet may be used to plug your TV into the DCT2500 as a convenient

8 IR This connector enables the DCT2500 to control a VCR while recording a selected

DIGITAL CABLE BOX / DCT2500

9 USB Not currently enabled - intended for future use.

CABLE IN The CABLE IN connector receives the incoming signal from your cable

service provider.

AUDIO IN L device such as a CD player and a stereo tuner or A/V receiver.In the current

DCT2500 release, the audio from the peripheral device will pass through the DCT2500 when it is turned off.

Dolby Digital 5.1 audio or PCM audio. It is used to connect the DCT2500 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.

or other video device. (Not currently enabled.)

VIDEO OUT The VIDEO OUT connector is used to deliver baseband video to an external device

such as a VCR or TV.

additional outlet.

program. Not all electronic program guides support this feature.

DIGITAL CABLE BOX

10 DVI-D Digital Video Interface.To connect High Definition monitor or High

Definition television.

11 AUDIO OUT R The RCA phono-type connectors are used to deliver audio to a stereo receiver.

UDIO OUT L

12 Y Pb Pr These connectors are used to deliver component video to an HD-ready TV or

.Though capable of delivering standard definition video to your TV or

monit monitor,these cables are necessary to deliver High Definition video.

14 S-VIDEO This connector is used to deliver high quality, standard definition video to

16 IEEE 1394 Firewall Digital Interface.To connect High Definition monitor or High

17 POWER INLET For the female end of the supplied power cord.

TV PASS CARD For future use.

xternal devices that accept S-Video inputs, such as a high-end VCR or TV.

OPTIC SPDIF

he OPTIC

T Dolby Digital 5.1 audio or PCM audio. It is used to connect the DCT2500 to a stereo tuner or A/V receiver to provide sur

efinition t

AL SPDIF connector is an optical digital output connection that carries

ound-sound

ele

theater-style audio.

vision.

DIGITAL CABLE BOX / DCT2500

Page 14

Important Safety Instructions

Please refer to the Motorola DCT2500 User Guide for complete safety and operating instructions.The Motorola DCT2500 has been designed to operate reliably in a well-ventilated household environment. Slots and openings in the unit cabinet are provided for ventilation.These openings should never be blocked. As such, do not place the product on a bed, sofa, rug,or similar surface.

• Position the DCT2500 with at least 2 inches of space above and on all sides.

• Do not block the slots and openings in the DCT2500.

DIGITAL CABLE BOX / DCT2500

• Do not place anything on top of the DCT2500.

• Do not position the DCT2500 in an enclosed space that would restrict airflow around the unit.

• Do not position the DCT2500 near any external heat source that could raise the temperature around the unit.

DIGITAL CABLE BOX / DCT2500

DIGITAL CABLE BOX

Page 15

Motorola DCT2000

The Motorola DCT2000 set-top platform,the world's most widely deployed digital set-top,offers the capability of supporting multiple interactive services including Interactive Program Guides (IPG), e-mail, e-commerce, chat rooms, and impulse Pay-Per-View.

On Demand (OND), Internet access,

The DCT2000 Front Panel

The DCT2000 front panel has 12 keys and an LED display. Use the keys to perform basic functions such as access the interactive program guide,navigate menus, and purchase On Demand (OND) and Pay-Per-View events.

Key Description

1 LED Displays the channel number or time of day.

There are four indicator lights on the LED screen:

• MSGS - the DCT2000 has received

• A/B - the RF bypass is active

• ON - the DCT2000 is powered on

• REMOTE - the remote control is in use

Messages for you to read

2 5634 CURSOR Moves the cursor around the program guide and menu screens.

DIGITAL CABLE BOX / DCT2000

DIGITAL CABLE BOX

3 MENU Displays the

4 POWER Turns the device on or off.

5 INFO Displays the current channel and program information.

6 A/B Use to manually enable the RF bypass function.You must have a cable-ready TV

7 SELECT Selects menu options,

8 GUIDE Displays the program guide.

9 CHANNEL + Changes the channels by moving up or down.

10 SMART CARD SLOT Not currently enabled – intended for future use.

There are also inputs for a Universal Serial Bus (USB),audio/video jacks and a Smart Card slot. These inputs are for future applications under development and are not enabled on this unit

CHANNEL -

Main Menu.

o operate.(Optional Feature)

or this func

ograms from the program guide.

tion t

On Demand programming, Pay-Per-View events or

DIGITAL CABLE BOX / DCT2000

Page 16

Key Description

1 TO TV/VCR This coaxial output connector is used to connect the DCT2000 to a TV or VCR

erating on channel 3 or 4.

2 CABLE IN The CABLE IN connector receives the incoming signal from your cable

service provider.

3 ETHERNET Not currently enabled - intended for future use.

4 AUDIO IN R These connectors are used to connect a set-top between a peripheral audio

AUDIO IN L device such as a CD player and a stereo tuner or A/V receiver.In the current

DCT2000 release, the audio from the peripheral device will pass through the DCT2000 when it is turned off.

5 SPDIF The orange coaxial SPDIF connector is a digital output connection that carries

Dolby Digital 5.1 audio or PCM audio. It is used to connect the DCT2000 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.

6 VIDEO IN The VIDEO IN connector accepts a baseband video input from a VCR,camcorder

or other video device. (Not currently enabled.)

VIDEO OUT The VIDEO OUT connector is used to deliver baseband video to an external device

such as a VCR or TV.

7 OUTLET This AC outlet may be used to plug your TV into the DCT2000 as a convenient

additional outlet.

8 IR This connector enables the DCT2000 to control a VCR while recording a selected

9 USB Not currently enabled - intended for future use.

10 DVI-D Digital Video Interface.To connect High Definition monitor or High

DIGITAL CABLE BOX / DCT2000

11 AUDIO OUT R The RCA phono-type connectors are used to deliver audio to a stereo receiver.

12 Y Pb Pr These connectors are used to deliver component video to an HD-ready TV or

14 S-VIDEO This connector is used to deliver high quality, standard definition video to

15 OPTICAL The OPTICAL SPDIF connector is an optical digital output connection that carries

16 IEEE 1394 Firewall Digital Interface.To connect High Definition monitor or High

program. Not all electronic program guides support this feature.

Definition television.

AUDIO OUT L

monit monit

ASS CARD For future use.

V P

ternal devices that accept S-Video inputs, such as a high-end VCR or TV.

olby Digital 5.1 audio or PCM audio.

SPDIF

D It is used to connect the DCT2000 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.

Definition television.

hough c

or or,these cables are necessary to deliver High Definition video.

apable of delivering standard definition video to your TV or

DIGITAL CABLE BOX / DCT2000

DIGITAL CABLE BOX

17 POWER INLET For the female end of the supplied power cord.

Page 17

Important Safety Instructions

Please refer to the Motorola DCT2000 User Guide for complete safety and operating instructions. The Motorola DCT2000 has been designed to operate reliably in a well-ventilated household environment. Slots and openings in the unit cabinet are provided for ventilation.These openings should never be blocked. As such, do not place the product on a bed, sofa, rug,or similar surface.

• Position the DCT2000 with at least 2 inches of space above and on all sides.

• Do not block the slots and openings in the DCT2000.

• Do not place anything on top of the DCT2000.

• Do not position the DCT2000 in an enclosed space that would restrict airflow around the unit.

• Do not position the DCT2000 near any external heat source that could raise the temperature around the unit.

DIGITAL CABLE BOX / DCT2000

DIGITAL CABLE BOX

DIGITAL CABLE BOX / DCT2000

Page 18

DIGITAL CABLE BOX / DCT2000

DIGITAL CABLE BOX

Page 19

BASIC i-GUIDE NAVIGATION TIPS /

BASIC i-GUIDE NAVIGATION TIPS

REMOTE CONTROL FEATURES

Basic i-Guide Navigation Tips

Yellow is always the highlight color. As you navigate listings using your remote, the highlight appears on screen to

indicate your current selection.

* Press the * Press OK to make your selection. * Press the EXIT button on your remote to return to watching TV.

5634 buttons on your remote to move the highlight.

Remote Control Features

Info

Lock

Restrict viewing with

Parental Locks

Help

Learn more about a feature

Exit

Return to watching television

Guide

See program listings for the

current time

Day*

See listings for the next

or previous day

See program information

Arrows

Use to highlight guide features,or while watching television, press to begin browsing.Note: Arrows control playback of recorded programs with DVR

CHAN

Change channels and access the

Flip Bar

Select a highlighted item; or while watching a program, press to display or remove the Flip Bar or

Mini Guide

Numbers

Press channel numbers,then OK/SEL t

o tune t

o a channel

Music

See digital music channels

VCR Controls

Controls VCR, ON DEMAND

and Digital Video Recording

(if available)

actual remote. Basic functions should be the same.

*Amount of programming data varies by system.

Enter and exit the Main Menu

LAST

Return to the previous screen or channel

FAV

Tune to your Favorite channels, once you set them up

PAG E

o the ne

oll t

Scr of listings

Note: Remote pictured may not reflect your

xt or previous page

REMOTE CONTROL FEATURES

BASIC i-GUIDE NAVAGATION TIPS /

Page 20

YOUR ACCESS TO DIGITAL CABLE

Your Access to Digital Cable

Main Menu

i-Guide’s Main Menu* gives you easy access to all the

eatures of digital cable. Simply press

f remote,then select from the options available, including TV Listings By Time,viewing options by category,Parental

, Favorites,Local Weather and more.

Locks

MENU t

wice on your

On-Screen Program Guide

The on-screen guide is your source for finding out what’s on your digital cable service.The program guide for i-Guide provides 90 minutes of listings on each screen.As you navigate throughout the guide,your current selection is highlighted in yellow, and a program or feature description appears on screen. Press Listings for the current time.

GUIDE on your remote to access TV

Quick Menu

vides shortcuts to the key

he Quick M

T features of your program guide and digital cable service. Simply press

he Quick M

T when the

Quick Menu is designed to allow you to launch directly into

uidefeatures without having to navigate through a series

i-G

of menus.

*Menu selections vary depending on the services you cable provider offers.

enu

MENU on your remote to access Quick Menu. enu

MENU button on your remote is selected.The

tur

will app

e pr

ear o

er any video or guide screens

YOUR ACCESS TO DIGITAL CABLE

Page 21

Guide Symbols to Know – Quick Menu Icons

These icons may appear in Quick Menu*, depending on the services your cable provider offers. Highlight and select the icon with your remote and you will immediately access the area indicated.

Guide Main Menu Digital Recordings

Search Menu On Demand Menu

Pay-Per-View Listings Digital Music Listings

Favorites List Movies Search Menu

Kids Search Menu Listings By Time

Sports Search Menu Guide Setup Menu

Listings By Channel Pay-Per-View Events

YOUR ACCESS TO DIGITAL CABLE

Message Center Pay-Per-View by Title

*Menu selections vary depending on the services you cable provider offers.

YOUR ACCESS TO DIGITAL CABLE

Page 22

Search Categories and Listings

Finding something to watch is easy with i-Guide.View

ogram listings the way you want,including

pr Time and By Channel or,by category such as Movies, Sports, Children and more.Select a Search category from the Main

Menu or Quick Menu to display listings.

You can narrow your program options by theme using subcategories provided.*

Listings B

SEARCH CATEGORIE AND LISTINGS

TV Listings

TV Listings appear in a grid format with channel numbers

and network call letters down the left side and times along

Listings are color coded to help you identify different

the t types of programs:

Blue – Regular programs

Purple – Movies

Green – Sports

hildr

– C

t Blue

*Amount of programming data varies by system.

Ligh

’s programs

SEARCH CATEGORIES AND LSTINGS

Page 23

SEARCH CATEGORIES AND LISTINGS

Gui

de Tip

Gui

de Tip

Navigating Listings

• Make a selection from one of the i-Guide menus, or just press GUIDE on your remote to go to program listings

for the current hour.

• Use the 56 buttons on your remote to navigate program titles, and the 34 buttons to see program listings for later that day and for future days.

or faster searching:

• F

• Use the

• Press the DAY 34 buttons on your remote to advance ahead a day at a time.

INFO on your remote to see detailed program information.

• Press

• Highlight a program title and press will see an information screen that provides program details and other features.

PAG E 56 buttons on your remote while in the listings

OK. If the program is on now, you will tune to it. If the program is on later,you

Press and hold34 to rapidly move ahead in the listings.

Listings By Channel

• Select Listings By Channel on the Main Menu to see listings organized By Channel.

• Press the 34 button to see listings for the next channel in sequence.

• Use the 56 or the PAGE 56 buttons on your to navigate listings.

• Highlight your selection and press OK to tune to it if the program is airing now,or press INFO to see program information if the program airs at a later time.

A-Z Title Search

A-Z Title Search allows you to find a specific program by

entering the first few letters of the program name.

• Select

• Advance to the next box by pressing the 4 button on

• Continue entering letters until the program you are looking

• Press OK to jump to see your sesarch results.Highlight a

A-Z Title Search from the Search Menu and use the

56 buttons until the letters you want appear in the boxes.

your remote.

or appears in the listings.

program you want to watch and press OK.

Adult Programming

egory,accessed from the

dult c

he A

T programming may be purchased as a single program or as a time-block package,depending on your cable provider’s service.For your convenience, you may also restrict Adult titles from being viewed in the listings by setting

Paren

tal L

ocks

tal L

PPV M

ocks

sec

enu

tion f

vides acc

or mor

e inf

o listings f

ess t

ormation.

or adult-oriented programming.Adult

SEARCH CATEGORIE AND LISTINGS

Page 24

Program Information

i-Guide provides Instant Information while you view program listings so you see a brief overview of the program

t a glance.

a and helpful indicators that identify your settings,such as Reminders Recordings and Favorites .

If you want to access more information on a program while viewing listings or watching TV,press the INFO button on your remote.Here you can read a longer description about the program as well as additional details such as release year, category and runtime.

Instan

t Information

includes pr

ogram title, start/end time, program rating, a brief program description

PROGRAM INFORMATION

Page 25

Action Icons

Guide Tip

From the Program Information screen, you can perform a number of actions by using the Action Icons at the bottom of the screen, such as set a Reminder or see upcoming air times for a program. Use the 34 arrow buttons to highlight each icon, and a description appears below.

Guide Symbols To Know - Action Icons

ACTION ICONS

Go back to the previous screen

Watch this program

Record/Change Record Options*

Place a Lock on the program to restrict viewing

Display all the Times the program will be airing

Set a Reminder for this program

Save the channel in your Favorites list

Order PPV and other pay services

ith

W air

uide,you can look ahead to see listings and schedule recordings for programs

i-G

ing in the futur

e.The amount of data you will find varies by cable system.

ACTION ICONS

* Requires separate VCR Setup or use of Digital Video Recorder.

Page 26

Reminders

With i-Guide, you can set Reminders so you don’t miss shows you want to watch.

Setting Reminders

From a Program Information screen, highlight the __ Icon from Quick Menu and press OK. Follow the on-screen prompts to confirm the Reminder or set Reminder Options.

Reminder Options

Reminder Options let you customize the frequency and timing for Reminders.

REMINDERS

This option appears only if you have already set a lock for that program.

• Use the34 buttons to set repeating Reminders that will

appear Once, Once a Day,Once a Week, Mon-Fri or Sat-Sun.

• Determine the Start Time for the Reminder to appear on screen,

up to 15 minutes prior to the program start.

• Reminder End Time enables you to extend the reminder period

beyond the end of the program up to 2 hours after the program is over.

When you set a

• ypassing lo

b can then tune directly to the program from the

Reminder without having to enter your Locks PIN,

ou ha

if y

more information).

Reminder,

ou plac

cks* y

e set one up (See

you have the option of

tal Locks

ogram.You

sec

ed on the pr

tion f

REMINDERS

Page 27

Smart Channel Surfing (Flip & Mini Guide)

Guide Tip

Flip

The Flip Bar allows you to see program information as you change channels to help you know more about what’s on. Information on the Flip Bar includes program name,start and end time, channel,current time and a brief program description.

ress

• P

CHAN56 t

When you find a program you like,press

•

or press INFO for more program details.

• To see the Flip Bar for the program you are watching, just press the INFO button on the remote.

o change channels and see the Flip Bar

o make the Flip Bar

OK t

on scr

een.

disapp

ear

Mini Guide (Browse)

The Mini Guide screen allows you to watch television and view program listings without having to leave the program you are watching or go to the full screen guide.Mini Guide is seen on the lower 1/3 of your television screen and displays two

SMART CHANNEL SURFING

channels and 90 minutes of listings.To access Mini Guide, press the OK button on your remote.Use the 56 arrows to see listings on other channels and the 34 arrows to see listings at other times. At anytime, press INFO to see additional inf

ormation about that program.

se the LOCK

U using

, F

and INFO butt

Flip and Mini Guide.

ons on y

our r

e to activate these features while

emot

SMART CHANNEL SURFING

Page 28

Digital Music

Guide Tip

Digital Music is continuous, commercial-free music in a variety of formats.

To access Digital Music:

• Select Digital Music from the Main Menu,

• Press the Icon on the Quick Menu,

• Press the MUSIC button on the remote if available.

You can press INFO for more information on each category.

Then select a music format and enjoy the music.

As you’re listening, press INFO for more information on title, track and artist. *

DIGITAL MUSIC

Digital Music channels may also be set as Favorites so you can quickly navigate through your favorite music channels.Refer to the Favorites section for more information.

DIGITAL MUSIC

* Where available. Some digital music providers may offer title, track and artist on screen.

Page 29

Local Weather

et accurate,up-to-date local weather conditions and a 3-day forecast.

• Highlight Local Weather from the Main Menu and press OK.

• Use the

Note:Weather service not available for all locations.

6 button to see a detailed local weather forecast.

LOCAL WEATHER / MESSAGES

Messages

Messages may be sent occasionally by your cable company to announce new services, special promotions or other information. If you have a Message, an envelope indicator will appear in the upper left corner on the screen and a red light will appear on your set-top box.From the Main Menu, select Messages. Highlight the desired Message and press OK to read it.

LOCAL WEATHER / MESSAGES

Page 30

Parental Locks and Purchase PINS

Parental Locks allow you to restrict viewing and purchases of TV programming based on your viewing preferences.

et a personalized 4-digit

S adult titles from being displayed on screen.

PIN and y

PINS Setup

Set up and change your Parental Locks PIN and Purchase PIN in PIN

.Your Parental Locks PIN allows you to restrict viewing of

Setup

programs.Your Purchase PIN is used to restrict pay programming purchases.

• Select Setup from the Main Menu

• Select PINs Setup

• Follow the on-screen prompts to setup, clear, or change

your PINs

ou can place Locks

Parental Locks Setup

Set Locks anytime in the guide or while watching television. Just press the information screen. Enter your 4-digit Parental Locks PIN and Lock the channel, title or rating using the on-screen prompts.

on selec

ted ratings,channels and titles.You can also hide

LOCK button on your remote,or use the Icon on an

PARENTAL LOCKS AND

You can also set

ons to make your selections, including title, rating or channel and then press

PURCHASE PINS

butt

Locks from the Setup Menu. From the Main Menu select Setup, then Locks Setup. Use the 56 34

o confirm each setting.

OK t

PARENTAL LOCKS AND

PURCHASE PINS

Page 31

View Locked Programs

Guide Tip

To view programs and channels you have locked,tune to the program or select it from the listings. Enter your PIN when prompted.

PARENTAL LOCKS AND

PURCHASE PINS

Bypass or Clear Locks

Temporarily open or clear all Locks for easier viewing. Select Master Locks from the Locks Setup screen and change the option from No to Ye s .

Restore Locks

Locks may be restored in any of the following ways:

ess the

• P

elec

• S

• Turn the set-top box off,and back on.

OCK

butt

cks S

etup

A symb

To unlock,press the

ytime and en

on an

om the Setup M

ol app

ter your 4-digit

enu

then selec

ears in the instan

LOCK button on the remote and enter your 4-digit code.

t inf

PIN.

YES t

o tur

tion t

cks

back on.

o indicate a program has been locked

PARENTAL LOCKS AND

PURCHASE PINSCONTENTS

Page 32

Favorites

Guide Tip

The Favorites feature allows you to quickly access the channels y

To add channels to your Favorites listings:

To remove a channel from your Favorites, highlight it in Favorites Setup and press

Select

ou have designated as yourFavorites

• Select Setup from the Main Menu

• Select Favorites Setup

• Highlight a channel and press OK - a

indicator will appear next to the listing, designating it as a

OK. The indicator disappears and the channel will no longer be designated as a Favorite.

Favorites from the Main Menu or from the Quick Menu to see a list of your Favorite channels.

Favorite

FAVORITES

While you are in TV Listings,press the

hile watching TV, press

channel.

ou c

igital M

an also use the

usic

FAV button on your remote to move the highlight to your next favorite

o quick

ly tune to your favorites.

orites

ess the

butt

e within Digital Music listings or while listening to

tur

our favorite music channels.

ough y

e thr

viga

o na

on t

FAVORITES

Page 33

Setup

ou can activate and customize certain

Y settings and Languages from the Setup Menu.

uidefeatures such as the Flip Bar Posistion

i-G

Guide Setup

Use your remote to select Setup from the Main Menu, then select Guide Setup

. Use the34 buttons to select from the following setup options:

Flip Bar Position – The Flip Bar can appear either at the

• top or bottom of your screen. Flip Bar Timeout – Change the amount of time in which

• the Flip Bar will stay on your screen from 3 to 15 seconds.

• Auto-Tune –

• Ye s – Automatically tunes after 2 seconds when you

enter numbers directly on your remote.

No – Enter 3 digits or press OK after entering

• numbers on the remote.

• Message – Select On to make the message envelope appear when a

new message is received.

Reminder Notice – Adjust the amount of time before the start of a

•

program in which the Reminder Notice will appear from 1–15 minutes.

Listing Grid Height – Adjust the listings for single- or

• dual-height grid display.

, L

ock

options

, Cable Box settings, Audio

SETUP

Cable Box Setup

Time Display –

• Off - Displays the currently tuned channel on the front

of the cable box.

On - Displays the current time on the cable box.

•

AC Outlet –

• Switched - Determines that power is available only when the cable box is on.

• Unswitched - Means that power is always available to the outlet on the back of the cable box.

See Configuration –

• Highligh

need in the event of a problem with your service).

t and pr

ess

OK t

w the configuration screen (includes information your cable company may

o sho

SETUP

Page 34

Audio Setup

Default Audio Language – Change secondary digital audio available with certain networks and programs. Press

34 buttons to change the default language to English, Spanish,French or Portuguese.

Optimal Stereo Volume -

Volume is unchanged from the current setting.

• No-

•

Ye s - Volume is automatically adjusted to the optimal level.

Dolby Digital –

• ON – Turns Dolby Digital on (available only for equipment supporting Dolby Digital).

• OFF – Turns Dolby Digital off.

Audio Output - Choose if the audio output goes to your TV or to your stereo.

TV Speaker is the default setting.

•

• Select Advanced to change the settings for Compression and Stereo Output.

Screen Position Setup

To alter your screen position:

• From the Setup Menu, select Screen Position Setup to Adjust the screen position.

• Use the

5634 buttons on your remote until the display arrows are centered on the screen.

Text Language Setup

• From the Setup Menu, select Text Language Setup

and use the buttons to select the desired language.

• Select English, Canadian English,Canadian French or Spanish to change the language of the on-screen commands, selection bars and help screens within

• To confirm, select Yes.

i-Guide.

SETUP

Note: Changing the language of i-Guide can take several minutes. During this time, i-Guide is not accessible.

SETUP

Page 35

Digital Pay-Per-View (Optional Feature)

V Guide’s i-Guide

es ordering and watching Pay-Per-View (PPV)programs easy.

mak

Ordering Pay-Per-View

rom the Main Menu

F options and see programs available in a variety of categories.

When you find a program of interest,highlight the title and press OK for the Information Screen.

To purchase a program, highlight the your order.

uick Menu,select

and Q

o go to the

PPV t

Icon and follow the on-screen prompts to complete and confirm

Search Menu.Then select any of the

PPV

DIGITAL PAY-PER-VIEW

If the program is scheduled to air at a future time,a

egins.

am b

the pr

ols to Know - PPV Information Screens

ymb

uide S

Go back to the previous screen See all the times the program will be airing

Order the program, or cancel an ordered Save this channel in your Favorites list

Set Recording Timers (Requires separate Indicates the program is available as a VCR Setup or use of Digital Video Recorder) package

Place a Lock on the program to restrict viewing

Reminder is automatically set to notify you of your order before

DIGITAL PAY-PER-VIEW

Page 36

Ordering Pay-Per-View By Phone

f your cable provider offers phone ordering,the order instructions

I appear on-screen. Simply call the number to place your order.Then select Continue to complete your order.

Ordering Pay-Per-View Packages

Your cable service may offer programs in a package by title, time bock, et

c. Select the package title from the listings,and if available in a

package, a icon will appear if the program is part of a package.

DIGITAL PAY-PER-VIEW

Canceling a Pay-Per-View Order

To cancel a PPV order before the program starts:

• Select the ordered program in any of the listings menus (there will be a $ sign in the

• From the information screen,select the Icon and follow the prompts to cancel the order.

Note: In some cable systems, your order will automatically be cancelled if you do not tune to the program. In systems that use phone ordering,you will need to call in your cancellation. Please check with your cable provider for the correct

Pay-Per-View cancellation procedure.

Instant Information).

DIGITAL PAY-PER-VIEW

Page 37

Pay-Per-View Notices

Pay-Per-View Program Started

rogram Started

A P in progress but is within the purchase window.You may still order this program, but you may miss a portion of the program.

Note: The purchase window is established by your cable provider.

PPV Order Conflict

When you order a PPV program that airs at the same time as an existing PPV order, you will be alerted on-screen with the option to cancel an order or keep both orders.

een will appear if you try to order a

scr

PPV pr

ogram that is

DIGITAL PAY-PER-VIEW

Pay-Per-View Program Missed

ou have ordered a

f y

I Missed notice will appear, asking if you would like to reschedule your order.

Note: This screen will not appear in systems that use phone ordering.

PPV pr

gram but didn’t tune to it a

ogram

DIGITAL PAY-PER-VIEW

Page 38

On Demand (Optional Feature)

Watch movies and other programs whenever you want with On Demand.* When you rent an On Demand program or pack many times as you want within the rental period.You can even pause,fast forward and rewind using your remote.

Note: Rental period is establisthed by your cable provider.

Accessing On Demand

You can access On Demand programming multiple ways,depending on your cable provider’s service.

Ordering On Demand Programs

The On Demand Menu displays categories of programming.Use the

access sub-category menus.**

age, it is reserved for a specific period of time. You can access and watch the program at your convenience as

• From the Main Menu

• From the Quick Menu

• From a channel in the TV Listings

• From an On Demand Tab in the Flip Bar

5634 buttons on your remote to select a category and access listings for the category or

o buy the pr

ON DEMAND

program is available at no cost+,a

ou can watch as often as you want during the period.

and y

Select a title to access detailed information, including title length, cost, program rating and a program description.

ompts to complete your order. If the

highlight the

am,

and f

Icon,

Icon will appear instead of .Your selection will begin playing immediately

w the on-scr

ollo

een pr

ON DEMAND

* On Demand not available in all areas.On Demand programs may not be recorded with DVR (if available).

el and categories vary by cable provider.

enu lab

**M

If available from your cable provider.

Page 39

Guide Symbols to Know – On Demand Action Icons

Guide Tip

- Go back to the previous screen

- Order the program, or cancel an ordered program

- Tune to a program (for free and subscription programming)

- Preview

- Place a Lock on the program to restrict viewing

- Resume play of the video (appears for purchased videos)

- Restart the video from the beginning (appears for purchased videos)

- Delete the title from your rented titles list (appears for purchased videos)

- Indicates the program is available as a package

Watching On Demand Programs

Use your remote to pause,fast forward, rewind and stop the program.

ON DEMAND

- Cancel Selection

• Rewind

• Play

•Pause

• Fast Forward

ON DEMAND

• Stop

y also be able to use the VCR control buttons available on some digital cable

ou ma

Y remotes. Remote control features vary.

Page 40

If you have stopped a program and want to come back to it

Guide Tip

later, select My Rentals* from the On Demand Menu.

• Highlight and select a title and see an information

screen that displays your remaining rental time and

other program details.

• Select to start watching where you left off, or

select to start the program from the beginning.

• Watch as many times as you want within the

rental period.

On Demand Packages

Some programs may be available as part of a package. If a program is available in a package, or available with a subscription service, a notice will appear on your screen.You can select Icon to continue with the purchase,

to cancel or

Note: On Demand programs that are free or part of a subscription may not appear on the My Rentals list.These programs can be accessed at any time from the listings.

ON DEMAND

You can also find rented titles in other

appears in the Instant Information to identify it as a rented program.

Icon to learn more about the package.

On Demand listing screens. A checkmark

If a Reminder appears during a On Demand program you are watching, you can accept the Reminder and tune to the program, which stops the On Demand program. To return to your On Demand program later, access it from your list of rented titles and Resume or

Restartfr

* Menu label varies by cable system

om the b

eginning

ON DEMAND

Page 41

HDTV (Optional Feature)

High D

the highest resolution digital television format available, offering up to 5 times the resolution of standard analog television. HD delivers theater-quality pictures and Dolby DigitalTMsurround sound.

Watch your favorite shows, movies, sports and events with a wider screen,life-like picture and crystal clear sound. Only through your local cable provider can you access all the networks in HD, all without an antenna.

To find a listing of the HD programming available in your area, press MENU to go to the Main Menu and select HD. You can also search for HD programs from the Search Menu.

Note:You must have HD equipment to view HD programming.

efinition

(HD or HDTV) is the most dr

amatic change for viewers since the introduction of color TV!

HD programming available,including local broadcast

HD is

HDTV

Page 42

Digital Video Recording (DVR) (Optional Feature)

Imagine…c whenever it’s convenient for you.It’s TV for your schedule.

Pause live television! Rewind and replay programs so you don’t miss a beat.

Record up to 40 hours* of your favorite programs and view them as many times as you want, whenever you want. You can even record High Definition TV**. All without rentals, tapes or returns.

DVR has made recording and watching your favorite programs easier than ever. Powered by i-Guide, now you can record your favorite programs and watch them at your convenience. You have your own personal video library, stored on your digital set-top box.You can even pause,fast forward and rewind LIVE TV to playback the scenes you’ve missed. In fact, your programming!**

oming home to your own personal library of television programs,movies, and sports that you can watch

DVR is one of the first available that can actually record and play High Definition

Control Live TV

Using your DVR with i-Guide, you can control LIVE TV. Anytime you tune to a channel, the DVR begins making a temporary recording of whatever you’re watching.So you can missed and FAST FORWARD to skip what you don’t want to watch.Your DVR will record up to two hours of live TV+.

The live TV recording is not a permanent recording, unless you actually record it to the DVR’s hard drive. For live TV recordings,the temporary recording will be erased if any of the following occur:

• You turn off the

• You change the channel.

• You begin recording the program you are watching or another program to the

• You watch more than two hours. After two hours, the DVR removes the earlier minutes of the

recording,so that the most recent two hours are kept in the temporary recording.

DVR.

PAUSE if the phone rings, REWIND the scene you

DVR.

Playback Controls

You can play back your video reordings using the buttons on your remote.using the Video Control Buttons

DIGITAL VIDEO RECORDING

Note: Some remotes will have an Instant Replay button.

*Recording capacity varies. **Recording and pla

These buttons function like VCR controls. Plus, you have new DVR control features,like

yback of High D

Recording buffer (temporary hard drive) will record as long as you stay tuned to the same channel.

efinition programs requires DVR connection to High Definition television.

Instant Replay.

DIGITAL VIDEO RECORDING

Page 43

Using the Remote Control Arrow Buttons

The 5634 buttons on your remote control will control playback when you are watching a recording in progress or while watching a recorded program.

• Play

•Pause

DIGITAL VIDEO RECORDING

• Rewind

• Slow Rewind from Pause

• Go to Live TV

Pause

As you watch live TV and recorded programs press PAUSE and the video on your TV screen instantly freezes.No more missing the climactic scene of a movie or the winning play of the game! For programs you are watching live, your up to two hours*. Press PLAY to resume normal play of the program.

DVR will remain in pause for

Rewind

Want to review a portion of your live show? It’s a snap with DVR. Press REWIND . Press it again up to 4 times to increase the rewind speed.REW, REW2, REW3 and REW4 will appear on screen. REW is the slowest setting and REW4 is the fastest. Press REW a fifth time or press play to resume normal play.

• Fast Forward

• Slow Forward from Pause

Fast Forward

ograms you are watching live,

or pr

F activated if you have paused or rewound the program. Press

FAST FORWARD to move forward in the program.Press it

o 4 times to increase the fast forward speed.FF, FF2, FF3 and FF4

up t will appear on screen. FF is the slowest setting and FF4 is the fastest.

ends on video f

* Pause capacit

Definition pr

y dep

gramming.

AST FOR

ormat; less than two hours for High

WARD

an b

DIGITAL VIDEO RECORDING

Page 44

Slow Motion

Guide Tip

Your DVR is equipped with slow-forward and slow-rewind functions

o give you crisp and clear Slow Motion

t the referees are looking at when they review a controversial play?

low Motionto get an inside look.To activate slow-forward,

press PAUSE and then FAST FORWARD .To use slow-rewind,

PAUSE and then REWIND .To return to regular speed,

press

PLAY.

press

. Ever wonder what

images

Instant Replay

With Instant Replay*, you can go back to see the last play of the game or replay the last scene of your movie.Just press PAG E 6on your remote to replay the last 15 seconds. Press PAG E 6repeatedly to continue skipping back in

15-second increments.

Get Back to Live TV

Anytime you pause or rewind a live program,the show continues to be broadcast in real time.To return to live programming,press the 6button*.

Using Parental Locks With DVR - You can restrict viewing of recorded programs, just like any other program. If you schedule a recording for a program you have LOCKED, the program will be recorded,however, audio is muted and no video will appear while the program is recording.A restricted notice appear allowing you to enter your PIN to view the program during recording.Once the program has been recorded,you can access it from your list of recorded programs.Just enter your PIN to view it.

Your Personal Video Library

Using your DVR with i-Guide, you can build your own personal library of programs, movies, sports,TV shows … whatever you want.Follow the steps below to build and manage your personal video library.

Building Your Library - Recording Programs

DIGITAL VIDEO RECORDING

You can set and schedule recordings three ways with i-Guide:one touch record, interactively by program and by manually scheduling your recording.

One Touch Record

Press RECORD on your remote any time while watching TV or while navigating through the guide. Recording begins immediately at the point you pressed RECORD for programs airing now.You can

ally schedule r

tic

oma

aut later time or date by pressing

ding will star

*Some remotes are equipped with Instant Replay and LIVE buttons.

RECORD while in the listings.

t at the program’s scheduled start time.

ograms starting at a

or pr

dings f

DIGITAL VIDEO RECORDING

Page 45

Record From Program Information

From the listings,highlight and select a program, scheduled for a later time. Press the INFO button and you will see an information screen. Highlight the program is scheduled to start.

Note: For more information on Action Icons,see the Action Icons section in this manual.

Icon and press OK to start a recording for the time the

Manually Schedule a Recording

Step 1: From the Main Menu or Quick Menu, select DVR*. Step 2: Select Set a Recording. Step 3: Enter the start and end time for the recording, enter the

y to record and select Ic

Step 4: Select the channel you want to record and you’re

set to go.

To schedule a repeat recording,such as multiple episodes of a program, you can modify the recording options. See Modify Recording Options section.

on to confirm.

DIGITAL VIDEO RECORDING

View Your List of Scheduled Recordings

ep 1:

select DVR*

* Menu label ma

y v

om the

ary

ain M

enu

or Q

uick M

Managing Scheduling Conflicts

If you try to schedule a recording that overlaps another scheduled recording time,you will see a Scheduling Conflict Message. Use the icons to decide which program to record.

- To keep the new recording and cancel the old one.

- To keep the old recording and cancel the new one.

enu

DIGITAL VIDEO RECORDING

Page 46

Step 2: Select Future Recordings.

Step 3: See a list of all the programs you have scheduled to record, select a title to cancel the scheduled recording or

modify recording options.

DIGITAL VIDEO RECORDING

Modifying Recording Options

i-Guide gives you flexibility to manage your personal video library.You can change your Recording Options at any

time

From the Main Menu

S of y and press

, as often as you like.

hange Options f

elec

VR,

then select F

our scheduled r

OK or INFO.

or Scheduled Rec

e Rec

utur

Highligh

dings

ordings

o see a list

t a program title

DIGITAL VIDEO RECORDING

Page 47

Select the Icon from the program information screen. Select to change the Recording Options, or select

to delete this program from your list of Future Recordings.

From Listings

Select your Scheduled Recording in the listings indicated by the red dot in the instant info.

se the 5634butt

ording Options

Rec

• Change the frequency of the recording,such as every day or once a week.

• Specify how many recordings to save.

• Set a Save Until parameter, either until you delete or automatically when space is needed.

• Change the start and end times in order to catch every minute of a program, even if it runs over.

ons on your remote to change

DIGITAL VIDEO RECORDING

ess

OK or INFO and selec

t the

Icon.

DIGITAL VIDEO RECORDING

Page 48

From here,select Icon to cancel the recording,or select Icon to modify the Recording Options.

Guide Tip

Note: A scheduled recording will begin at the indicated start time and channel you select.The Scheduled Recording is not tied to a program title.The DVR will record whatever program airs on that channel at that time.

DVR is not a long-term storage device.To maximize your storage space,review the

contents of your library regularly and discard the recordings you no longer wish to save. See “Managing Your Personal Video Library” in this manual.

DIGITAL VIDEO RECORDING

Page 49

View Programs Stored In Your Personal Video Library

Guide Tip

tep 1:From the DVR Menu,select My Recordings.Use the

and highlight titles from your list of recorded programs.Press

Step 2: From the Information Screen, select Icon to resume play from where you left off or select the beginning.

Guide Symbols to Know: Recorded Program Information Screens

- Go back to the previous screen - Delete the program from My Recordings

56 butt

OK to select the program.

ons on your remote to search through

Icon to restart from

DIGITAL VIDEO RECORDING

- Play the recording - Change the Delete Priority Rule

- Start the recording from the beginning - Place a Lock on the program to restrict viewing

Step 3: To control playback while watching a recorded program, use either the video control buttons or the arrow buttons on your remote.See the “Playback Control”section for more information.

ding Starting Notice

Rec

Before a scheduled recording begins,a notice will appear on-screen giving you the opportunity to confirm or cancel the scheduled r

tic

oma

aut

e er

will b

ecording.If you don’t do anything when the recording is scheduled to start, theDVR

ally tune to the channel and begin recording.Live TV programming that has been temporarily recorded

ased onc

e the scheduled r

ding star

ts.

ecording.

hanging the channel during a recording will

ording.You will see a notice

op the r

st confirming whether you want to stop the recording and change channels or continue

will

DIGITAL VIDEO RECORDING

Page 50

Managing Your Personal Video Library

A recorded program remains in your personal video library until you decide to delete it,unless you have it set to

e when space is needed.Your DVR

delet and up to 40 hours of these guidelines:

To Delete Recordings

From the program information screen,select the Icon to delete the recording,or select the Icon to modify

Delete Priority. For example, you can tell the guide to delete the recording when space is needed.

the

High Definition programming*.To make the most efficient use of DVR storage space, follow

ecord and store up to 40 hours of standard definition programming

will r

Copy Recordings to A VCR Tape

After you watch a recording, decide to either erase it or keep it permanently by transferring it to a VCR tape.

When you copy recordings to a VCR tape, make sure that the recording is displayed on the TV screen for the entire time the recording is being copied.If you change channels or display guide screens during the copying process,your tape copy will contain these images and you will not have a complete copy of the recording.

1. Connect the

2. Put a tape in your VCR.

3. Access your list of

FREQUENTLY ASKED QUESTIONS

4. Use the 5634buttons on your remote to highlight a program from your list of Recorded Programs.Press OK to

select a program.

5. From the Information Screen, select to resume play from where you left off or select to restart from the beginning.

6. Start recording on the VCR when playback begins.

7. As the recording plays, it is taped to your VCR.

Note: Refer to your VCR User Manual for specific instructions on using your VCR.

Cable Out or OUT 1 (TV) connection on the back of the DVR to the Cable IN of your VCR.

Recorded Programs.

To help you manage your personal video library, i-Guide will advise you with an on-screen notice when the available memory gets low or full.

If recording space becomes full during a recording,the recording will stop.Make sure you have enough recording space to record the entire program before you begin to avoid missing part of the program.

* Recording HD programing requires a DVR connection to a

vision.

ele

HD t

DIGITAL VIDEO RECORDING

Page 51

Frequently Asked Questions

Interactive Program Guide

Q.What are the icons (little pictures) at the bottom of the screen?

Quick Menu Iconsare available to help you find what you’re looking for faster.The Quick Menu

o other areas of the guide, such as

go t highlighting it and pressing OK, you can use the Action Icons on the information screens to set Reminders and

Parental Locks,schedule Recordings, BUY programs and more.

Q. How do I tell what the icons mean? A. You will find descriptive text in the Instant Information area when you have an icon highlighted.This

information changes as you move the yellow highlight using the arrow buttons on your remote.On Program Information screens,the Action Icons are specific to the program. For example, a BUY Icon will appear only for OND and PPV programs. Playback Control Icons will appear only for recorded programs or rented On Demand (OND) titles. Descriptive text appears beneath the row of these icons.

Q. I can’t see the entire program title in the listings grid. A. Some program titles are too long to fit in the space provided in the grid.You might see “…”to indicate there is

more to the title. (For example:“Third Rock From the Sun”might look like “Third Rock…”). Highlight the program and check the including rating,actors, start/end times,etc.

Q.What is the graphic bar that appears when I change channels? A. The Flip Bar appears for a few seconds as you’re changing channels to provide important information about

programs.You will find the name of the current program, start and end times and channel number.

Instant Information area at the top of the grid for program title and other valuable information,

ovies

or F

avorites

. Once you have selected a program title by

lets y

ou quickly

Q. How do I get information on programs? A. i-Guide provides detailed information on programs including movies and sporting events. While in a listings screen, you can access information by pressing the INFO button on your remote.While you are tuned to a program,

FREQUENTLY ASKED QUESTIONS

press Info once for Instant Information or twice for complete information.Information includes program details like actors, ratings and a brief program synopsis. You can also set Reminders,place Parental Locks, order Pay-Per- View movies and events and see other times the program is airing.To remove the Information Screen and return to watching television, press the EXIT button on the remote.

Q. A. Occasionally your cable provider may send a Message to let you know of new services and special promotions. To

read the message, go to the Main Menu and select Messages. You can keep or delete the message once you have

ead it.

Q. How do I set my digital audio language? A. N

change the secondary digital audio that is available with certain networks and programs. Choose the Setup Menu and change the default setting. Choose from English, Spanish, Portuguese or French.This feature is only supp

Q.What if I forget my Parental Locks/Purchase PINs? A. Y will need to enter new PINs.

What is the red light on my box and/or what is the envelope on the screen?

ou choose the language that displays in the on-screen commands and help text,but you can also

ot only c

ailable, the default audio language will be heard.

ou must call your local cable company to have these

an y

orted on certain digital channels that provide secondary audio. If the chosen audio language is not

eset. All of the

PINs r

PINs will b

Audio Setup from

FREQUENTLY ASKED QUESTIONS

e cleared.Once reset, you

Page 52

Q.Why can’t I purchase this Pay-Per-View program? A. There are several things that could restrict Pay-Per-View ordering:

1. Check to make sure the phone line is plugged in.

2.You may have inadvertently made too many Pay-Per-View orders.You may have to cancel one before you make

another order.

3.You may have reached your credit limit.Call your cable company and have them check your account.

Q.What if I missed a Pay-Per-View movie/event that I ordered? A. In cities that provide impulse-ordering capability,you will not be billed for Pay-Per-View on channels that aren’t

tuned. In cities that require phone ordering, you need to call your cable company to cancel Check with your cable company to confirm canceling procedures.

Pay-Per-View orders.

On Demand (Optional Feature)

Q. Do my Parental Locks & Purchase PIN settings stay the same for On Demand purchases as with regular programs?

Yes. PINs and settings apply to On Demand ratings and purchases.

Q.What if I only watched 15 minutes of my On Demand program and didn’t get to watch the rest before it expired?

You will have to order it again.Refer to the On Demand section in this manual for remaining rental and viewing

time for more information on rental and viewing times.

Q. If I get to the end of a On Demand program and want to watch it again, can I restart at the beginning? A. Yes,as long as your viewing period has not expired, you may watch it again.

Q. How do I return to watching an On Demand program after I’ve tuned to another channel?

Select My Rentals from the On Demand Menu and choose the program you want to resume watching.You can

A. either begin watching where you left off by selecting Resume, or start over with the Restart.

FREQUENTLY ASKED QUESTIONS

Q. Some of the programs appear in the listings with a checkmark or a dollar sign next to the title.What does this mean? A. Depending on the services your cable provider offers, you may see a checkmark or a dollar sign to indicate a

program you have ordered is available for viewing.

Q. How many On Demand programs can I order at one time? A. Typically,there is no limit on purchases. Check with your cable operator for system-specific ordering information.

Q. I tried to order an On Demand program and received an error screen that said,“Unable to Process Request.”What does this mean?

The “Unable to Process Request”message occurs when the set-top box is unable to communicate with the On

A. Demand equipment at your cable company.Try turning your set-top box off,and then turn it on again. If the

message appears again, note the time it appeared and the action you took and call your cable operator.

Q.When I select a category from the On Demand menu, I receive a message that says,“No program listings available”.

e no listings f

e ar

f ther

A. I

DVR (Optional Feature) and Digital Services

Q. I have a home theater system.Can I record a program in Dolby DigitalTM5.1 on my DVR? A. As long as the program is being broadcast in digital audio,the DVR will record the digital audio portion. A Dolby

Digital indicator will appear on the

or a par

tegory,this message will appear.

ticular c

Flip Bar for programs that are broadcast in Dolby Audio.

FREQUENTLY ASKED QUESTIONS

Page 53

Q. Can I receive and record programs in High Definition with my DVR? A. Yes. As long as you have the DVR connected to a High Definition television (HD), you can watch HD

programming as well as record it on your DVR. Note: Recording HD programs will take more storage space on your DVR.

Q.What is the picture quality of recorded programs? A. The DVR records programs in the same quality in which they are broadcast. For example, programs broadcast in HDTV format are recorded in HDTV quality (if your DVR is connected to a High Definition television). Broadcast

quality may vary.

Q. Can I record Digital Music channels?

Yes, you can record and playback Digital Music. However, the playback controls (Pause,FF and REW) are not

functional for recorded digital music.

Q. Can I record On Demand and Pay-Per-View programs? A. On Demand cannot be recorded with the DVR. You may record Pay-Per-View programs like any other program.

Recording and Playback of Recorded Programs (Optional Feature)

Q. How many recordings can I schedule for the future? A. There is no limit to the number of recordings you can schedule as long as you do not schedule more than one

program to record at the same time and you have available recording space.

Q.What if the program I want to record runs over its scheduled airtime such as when a football game goes into overtime.How can I make sure I record everything? A. Change the Record Options for the program. Just adjust the start and end times for the recording to ensure

everything gets recorded.

Q. Can I watch another program while I’m recording?

FREQUENTLY ASKED QUESTIONS

menu. However,if you change channels you will see a screen asking you to confirm you want to change the channel and stop the recording.

Q. Can I watch a show I am recording before recording is completed? A. Yes! You can either watch it in “real time”as it’s being recorded or you can rewind the program you are currently

recording and watch it from the beginning while the recording continues.

Q. A. Yes.As you are watching a program you have recorded on your DVR, you can record it to a tape. See “Managing

Your Personal Video Library” in the DVR Section of this manual.

Q. Can I set up my DVR to record every episode of a specific program title? A. Your DVR will allow you to schedule recordings based on a program’s airtime and channel.You can set a

repeating recording,such as every day or once a week. However,if the program you want to record does not air in the scheduled time slot, the DVR will record whatever is airing at that time on that channel.

Tip: Use episodes, no matter what time they’re on.

Q. Can I schedule a recording for two shows airing at the same time? A. Currently,your DVR can only record one program at a time. If you try to schedule a recording at the same time

you have scheduled another, you will see a your Recording Options.

You can watch a previously recorded program while you are recording a live program by accessing the DVR

an I make a VHS tape of a recorded program?

Title Search to find all air times for a particular title.You can then set up individual recordings for any or all

Scheduling Conflict message that gives you the opportunity to change

FREQUENTLY ASKED QUESTIONS

Page 54

Q. Can I increase the Rewind and Fast Forward speed? A. Yes. Your DVR will control rewind and fast forward at four speeds. Just press the REW or FF buttons up to four

times.The on-screen indicator will tell you at what speed you are controlling playback.

Can I set the DVR to skip commercials as it is recording?

Q. A. No.You can only fast forward through commercials if you’re watching a previously recorded program.

Q. Can I “bookmark” a program I have recorded? A. Yes! When you stop playback of a recorded program,it will stop where you left off.To continue watching the program, select Resume or Restart from the Action Icons.

Q. On occasion,a recording starts a minute or two after the program has begun.Why? A. The DVR timer is synchronized with the program guide time. If a broadcaster starts the program a minute earlier

than the program guide’s scheduled time,the DVR will miss that first minute. You can program your DVR to start early or end late by adjusting your Recording Options.

Q. Only part of my program recorded.Why?

If the beginning of the program did not record,you may set it to record after the program began.If the end

of the program did not record,the DVR may have reached its storage capacity before it was able to record the entire program.

Q. Do Parental Locks work with DVR? A. Yes. Parental Locks restrict viewing of recorded programs. If you schedule a recording for a program you have Locked, the program will be recorded, however audio is muted and no video will appear while the program is

recording.A restricted notice remains on screen allowing you to enter your PIN to view the program during the recording.Once the program has been recorded,you can access it from My Recordings.Just enter your PIN to view. Note:You can also set Parental Locks on recorded programs.Use the LOCK button on your remote or Icon after you have selected the program from My Recordings or you can select the Lock Icon from an Information Screen.

FREQUENTLY ASKED QUESTIONS

Managing Your Recordings (Optional Feature)

Q. How many hours of programming can I store on my DVR?

Recording capacity depends on the video format that is being recorded.Your DVR can record up to 25 hours of

analog, between 30 and 60 hours of digital programming, or up to 12 hours of High Definition programming. See the “Managing Your Personal Video Library” section in this manual for more information.

Q. How long can I keep My Recordings?

an keep them as long as you want. Just remember, the recording space is limited, so you may need to delete

ou c

A. Y some recorded programs from time to time in order to make room for new ones.

Q. How will I know when I’m almost out of recording space? A. An on-screen message will appear advising you when recording space is low (80% full) or full.You can also

manually delete recordings and manage recording space from the recorded program’s Information Screen.

If you are recording a program and run out of recording space, the recording will stop.You can always see how much recording space is available from automatically delete recorded programs when space is needed. See:“Managing Your Personal Video Library”.

Q. Does the DVR automatically delete programs when the record space is full? A. Only if you set it up that way.The DVR will automatically delete programs if you tell it to do so by setting the

programs to be deleted when space is needed.When the record space is full,the oldest recordings that you have set to be deleted,will be deleted first. If you do not want the them so that the

y ar

e only delet

My Recordings.You can also manually delete recordings and set your DVR to

DVR to automatically delete certain recordings, you can set

ed by you.

FREQUENTLY ASKED QUESTIONS

Controlling Live TV (Optional Feature)

Page 55

Q. How long can I pause live TV? A. You can pause up to 90 minutes of standard programming; less with analog and HD programming.

Q. How far back can I rewind live TV?

ou can rewind up to two hours of standard TV programming as long as you were tuned to the same channel.

A. Y

Q. Can I use Instant Replay? A. Yes.If your remote control is equipped with a REPLAY button, press it to Instantly Replay the last 15 seconds of

the program. If there is no

Q. If I’m watching a program in progress and want to record it,can I record from the beginning?

No.Currently,the DVR begins recording at the point in the program you pressed RECORD .

Q. How can I catch up to the live point of a program after I’ve paused it? A. Press the LIVE button (if available) or the 6 button on the remote. Or,you can FAST FORWARD to the point

of live programming.The on-screen indicator will display “LIVE”.

REPLAY button, use the PAGE 6 button on your remote.

Troubleshooting

Q.Why doesn’t the set-top box respond when I press the keys on my remote? A. Make sure your remote is in the Cable mode. Press the CABLE button on the remote.

Q. If the power goes out, do I need to reset my Parental Locks and Purchase PINs, Favorite Channels,Locks and Reminders? A. No.These items will not be lost if the terminal loses its power.

Q. Nothing happens when the MENU button is pushed, but I can change the channel up and down. A. If the terminal was just installed, it takes approximately 15-30 minutes for the guide to be downloaded to the

set-top.If after 15-30 minutes nothing happens, unplug the terminal,plug it back in and wait another 15-30 minutes. If

FREQUENTLY ASKED QUESTIONS

Q. I can’t see the edges of the i-Guide screens. A.

screen are centered.

Q.The guide has locked up.Neither the buttons on the remote,nor the buttons on the terminal itself work. A. Try unplugging the terminal and then plugging it back in. This will reset the terminal and allow for data to be

do appeared,call your cable company.

Q. I have no video,a snowy picture, or I cannot tune to any of the digital channels. A. Make sure that all of the cable connections are secure and that the TV is tuned to the correct channel (3 or 4). Also,make sure you are actually controlling the cable terminal (press the CABLE button on the remote).

Q.Why won’t my remote control respond when I press a button? A.

1. Press the CABLE button on the remote to make sure it is in Cable mode. Try using the remote again. Move to Step 2 if necessary.

2. If the remote is still not functioning correctly, press the CHAN channel changes, there is a problem with the remote control.The batteries or the remote control itself may need to be replaced.

i-Guide still does not appear,contact your cable company.

Select the Adjust Screen Position option from the Setup screen. Press the 5634 buttons until the arrows on the

wnloaded

Go through this quick checklist to determine the problem:

. It will take some time for the information to appear.If there is still a problem after the information has

56 button on the front of the terminal. If the

FREQUENTLY ASKED QUESTIONS

Page 56

Q.There are no listings in i-Guide,or the words “To Be Announced” appear in the listings screens. A. This can happen if there has been a power failure or if the terminal was unplugged. Make sure everything is

plugged in and r

Q. I have a message on my screen that says ‘This feature is currently being restored.’What does this mean?

This screen appears if you try to access a feature that is not available because the set-top box has not received all

the necessary data.This most commonly happens following a power loss.

Q. I have a message on the screen that says “This channel should be available shortly.”What does this mean?

This screen will appear when you tune to a channel that is currently not available. If the channel is not available

after 15-30 minutes, call your cable company.

Q.What do I do if I am stuck in a screen or menu I do not understand and want to get out? A. You can always press the EXIT button to immediately return to watching TV.You can also press the LAST button

to back up one screen at a time.

Q.The displayed listing information or pricing information is incorrect.

Although i-Guide checks all data thoroughly before it is sent to your home, programmers do sometimes change

their schedules at the last minute without letting us know.Please report erroneous data to your cable company.

Q.What happens to my DVR recordings if my digital cable box temporarily loses power? A. All recordings that were saved prior to the power loss are preserved, as well as future recording schedules.You

miss only the recordings scheduled to be recorded while the power was out.

Note: If you experience continued problems with your cable box, remote control or program listings,please contact your local cable company.

unning.Wait 15-30 minutes as the channels and program data start to fill in.

FREQUENTLY ASKED QUESTIONS